Virgin Media

Virgin Media Outage Report in Countesthorpe, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Countesthorpe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countesthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Countesthorpe, Leicestershire, England 10/29/2025 09:40

October 29: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Countesthorpe, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley and Rugby.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Wi-fi
United KingdomHinckley Internet
United KingdomLeicester TV
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Countesthorpe, England

Latest outage, problems and issue reports in Countesthorpe and nearby locations:

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Hi guys. just got off the phone with someone in your Swansea call centre, can you tell me their name? As they called to call back tomorrow and ask for them & they’d help my query.

  • marvy_xo IG: marvy_xo (@marvy_xo) reported from Leicestershire, England

    @virginmedia my wifi is not working in my area still!!! what is all this!!

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.

  • acton68 Sam Wyatt (@acton68) reported from Market Harborough, England

    @virginmedia Update. I have now spoken to a terribly nice gentleman by the name of Ely. I understand from my call that I am sorted and I’m now a happy customer again. Thank you Ely.

  • DarrenS78 Darren (@DarrenS78) reported from Ratby, England

    @virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.

  • BeeDesigned Amar Chauhan (@BeeDesigned) reported from Glenfield, England

    @virginmedia @VirginMediaNews looks like ur internet is down. Can someone turn it off and back on please. Thank you

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.

  • tsbooth Mr Booth (@tsbooth) reported from Hinckley, England

    @virginmedia my router is only giving me 5G, why can’t I see 2G? I’ve restarted router, Reset and nothing works! I’ve called Virgin and they tell me there is no call centre available! What am I meant to do? Help please!

  • geiiclarke georgia clarke (@geiiclarke) reported from Kirby Muxloe, England

    @virginmedia @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account

  • acton68 Sam Wyatt (@acton68) reported from Market Harborough, England

    @virginmedia hi, do you have an email address? Calling doesn’t work, message doesn’t work fast enough (waiting for hours), submit online - done but no confirmation. I have no idea if you’ve received it or not. I just want to complain, cancel and move house.

  • geiiclarke georgia clarke (@geiiclarke) reported from Kirby Muxloe, England

    @VMSolutions_ I have been on hold to your virgin media customer service for 45 minutes for the advisor to hang up whilst I was getting permission from the account holder for me to deal with their account

  • Deepal29 Deepal Vyas (@Deepal29) reported from Leicestershire, England

    @virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.

  • acton68 Sam Wyatt (@acton68) reported from Market Harborough, England

    @virginmedia please please please can someone please contact me. All I want to do is make a formal complaint on service speeds and leave VIrginmedia. I have had online chats that ended with a link to another chat it and phone numbers that end in a link to a chatbot. So angry

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    @virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.

  • JoshSwatz Joshua Swatman (@JoshSwatz) reported from Leicestershire, England

    @virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.

  • MatthewWalne Matthew Walne (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days

  • dylanjfarrell dylan farrell (@dylanjfarrell) reported from Leicestershire, England

    @virginmedia WiFi down again!!!

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    back on the phone to #virginmedia help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • enchanted96game Connor (@enchanted96game) reported

    @virginmedia can someone help me get my service back on

  • kwscott29 karl scott (@kwscott29) reported

    @MikeFuller_ @virginmedia I got fed up with there customer service a couple of years ago its shocking the final straw for me was when 1 of them told me to f*** off and join sky

  • DaveEwe Dave Urwin (@DaveEwe) reported

    @virginmedia Moving home and not taking Virgin with me but my son buying this house and wants to keep Virgin services. What’s best way for me to close my account and him to start new account on saMe day to ensure no break in service?

  • Lerrkeo Gill Hay (@Lerrkeo) reported

    @virginmedia Yes signal still is dropping out and black spots in house now where there never were any - had to purchase booster just to get my laptop to connect in next room!

  • Gazwrigley Gaz Wrigley (@Gazwrigley) reported

    @deanrmarsh God I wish I understood what any of this means coz my virgin media internet is awful at the moment

  • Nathan_Clark_1 Nathan Clark (@Nathan_Clark_1) reported

    @virginmedia You haven’t have a clear contact ? Just a help page which I’ve already looked at can I request a engineer call or email ? Or can you give me an email or something ?

  • MikeFuller_ Mike Fuller (@MikeFuller_) reported

    @virginmedia Seriously “start a thread on an online forum”?? My call is over now and the prognosis now is “you are using it too much, don’t let the kids play on the Xbox while you are using WiFi on your phone”... What an awful experience so far, and am no better off...

  • gunsmoke70 Richard Martin (@gunsmoke70) reported

    @virginmedia Gone thanks, all repaired came down to the original cable installed yrs ago

  • OllieTrumpet Ollie Mulkeen (@OllieTrumpet) reported

    @virginmedia No it’s working again however this happens far too often. Never known a broadband provider to be down on average once a month. You then tell us you are increasing prices!!

  • twitchdjbenji24 DJBenji24 (@twitchdjbenji24) reported

    Apologies guys, but Internet keeps dropping in and out, there must be problems with Virgin Media. Out of my hands, we'll see how we get on later 🥲