Virgin Media

Virgin Media Outage Report in Countesthorpe, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Countesthorpe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countesthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Countesthorpe, Leicestershire, England 10/07/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Countesthorpe, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Rugby, Hinckley, Coalville, Leicestershire and Market Harborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeicester Phone
United KingdomRugby TV
United KingdomLeicester Wi-fi
United KingdomLeicester Wi-fi
United KingdomLeicester TV
United KingdomLeicester Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Countesthorpe, England

Latest outage, problems and issue reports in Countesthorpe and nearby locations:

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia The wifi in my house is awful despite having 500mb broadband with you

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia However, the connection was slow and ripped several times whilst I was working on Google suite for work.

  • SmallPaulDJ smallpauldj (@SmallPaulDJ) reported from Leicestershire, England

    @virginmedia I'm paying over 50 pounds just for 100mg broadband already! Why can a new customer get TV etc to for just 30? Conveniently the phone lines all seem off.

  • NeilM_100 Neil Merritt (@NeilM_100) reported from Rugby, England

    @virginmedia trying to get in touch to change TV package details. I've signed up to a deal for one price but had a confirmation email with a much higher price on. I need to talk to someone! I've tried the text service but even that won't connect me now.

  • SimeonHockley Simeon Hockley (@SimeonHockley) reported from Ketteringham, England

    Something rather awful about being on hold with @virginmedia! 2 hours and counting....

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia trying to log into account. Won't accept details. When I complete the 'forgotten password/username' form it forwards me to a page that says 'Ooops, something' s broken'. No DM function for you, either.

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia We have. I will have to call again as we have done all the generic things on the website and on the phone. It's a long standing issue. The signal just doesn't seem strong enough, despite upgrading our package.

  • gallagher1aaa I'm Juggy not Noel (@gallagher1aaa) reported from Leicestershire, England

    What **** is blocking my internet @virginmedia , it’s in a open space, switched it off and on, stood on one leg, got full bars but still won’t let me watch a basic YouTube video on my phone

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia That's never been offered to us when we've called. We've spent £60+ buying 2 boosters of our own, whilst telephone operators have assured us that our current router and plan should be enough to cover.

  • ddrbowella David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia The service keep cutting out. And having to reboot 3/4 times a week. If no one comes and fix the fault. I will cancel everything and go to the ombudsman to claim back all the money paid for a fully working service.

  • MatthewWalne Matthew Walne MCSI (@MatthewWalne) reported from Mountsorrel, England

    @virginmedia No, it’s very random. I was expecting an improvement when I upgraded speeds but it never did.

  • ddrbowella David Richards (@ddrbowella) reported from Leicestershire, England

    Virgin media are **** at there customer services. 25m and still F!@#$%. I going to cancel my dd. That my get there attention?

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia ongoing issue for months. Engineer finally sent last Monday. Still issues today. On hold for 54 mins before line goes dead. Ring back to be offered a link of no use and told lines are closed. Really helpful. Thanks.

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia That didn’t sort any of the issues out. I’d like an engineer to come out please and take a look

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia is there a problem with connection in Rugby? Internet dropped during lesson, 13 mins ago. Reboot not working.

  • timdnottingham Tim Dawson (@timdnottingham) reported from Leicestershire, England

    @virginmedia help! I dropped my virgin TV remote in my drunk and now it won't work! What do I need to to do to get a new one?

  • ddrbowella David Richards (@ddrbowella) reported from Leicestershire, England

    @virginmedia 909041904.26 le35ge .Call a 7 days ago about internet problems. Told we was getting a new router box and booster box. Nothing came and still getting a lot of problems. I want some to come out. Otherwise i will cancel the whole dam thing.

  • mufcsmk Stuart miller-kirkpatrick (@mufcsmk) reported from Hinckley, England

    @virginmedia @VirginMediaCorp a message for Rachel barrass- What an absolute shambles of a team you lead, call centres in Delhi uninterested staff who are useless at helping the customer who has been stitched up by you again. My 5 year old could do better👍 #cancelled #joke

  • superdooperal Alison Livesey (@superdooperal) reported from Rugby, England

    @virginmedia I know it’s not your fault. But no one takes responsibility for resolving customer issues.

  • Mentalmelodic Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia I've tried to sign in, but I'm not using the correct login details and when I complete the 'forgotten password/username' form it says the page is broken.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_Light_Man Mr Man (@Mr_Light_Man) reported

    @JoeR247 @virginmedia Two options: get used to it, or cancel if you can. I’d go for the second in your situation. Go elsewhere, literally anywhere but @virginmedia !

  • Buttji99 Imran khan (@Buttji99) reported

    @virginmedia This is really shame no service in KT22 7NG

  • SueWilliams833 Sue Williams (@SueWilliams833) reported

    @virginmedia We still haven't got any internet and your website appears to be down. I've tried calling the number you've given out to others here and it says invalid number when called.

  • Kai06661 Kai0666 (@Kai06661) reported

    @virginmedia Same old virgin. Prices go up. Service goes down.

  • edbaker1965 Ed Baker (@edbaker1965) reported

    @vmbusiness not ere you havent! down all day well over the 12 hours already - wat is the compensation scheme please. Also router fried - need a replacement

  • BenH93_ Ben (@BenH93_) reported

    @virginmedia Up and down like a yo-yo. Sort it out otherwise the Warzone experience on 5G data won’t be pleasant ffs

  • MartynNSarah Sarah N Martyn (@MartynNSarah) reported

    @virginmedia We've been having problems with our broadband the past few days now today it's off completely. How long is this going to take please?. As you know @virginmedia alot of people work from home and we rely on our broadband. Will all customers receive a deduction on our bills?

  • janettu21061531 janet turner (@janettu21061531) reported

    @virginmedia Mine has been down since last night is only up and down for a couple of hours since then. If that ..It is getting ridiculous. The amount we have to pay you is beyond a joke I hope we're going to get compensation knocked off our bills

  • MrMagregor matthew (@MrMagregor) reported

    @virginmedia Put the price of my contract up and disconnect me from using it. Sounds like good customer service to me..

  • hopalongtom Hopalongtom (@hopalongtom) reported

    @virginmedia It's been broken since yesterday, you haven't fixed it yet!