Virgin Media

Virgin Media Outage Report in Countesthorpe, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Countesthorpe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countesthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Countesthorpe, Leicestershire, England 12/24/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Countesthorpe, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Leicester, Rugby and Hinckley.

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City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomLeicester TV
United KingdomRugby Internet

Community Discussion

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Virgin Media Issues Reports Near Countesthorpe, England

Latest outage, problems and issue reports in Countesthorpe and nearby locations:

  • UwaysBobat Uways Bobat (@UwaysBobat) reported from Leicestershire, England

    @virginmedia Stfu man. Ur lots internet is utter ****.

  • yogi7592 Yv (@yogi7592) reported from Leicestershire, England

    @virginmedia been on live chat hold for nearly 30 minutes and it’s still saying 45 minutes wait as it did at the start. Not very good customer service since pandemic.

  • VictorKaufman Victor Kaufman-Bartfield (@VictorKaufman) reported from Oadby and Wigston, England

    Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.

  • ChrisLonelyguy Christopher Hallick (@ChrisLonelyguy) reported from Leicestershire, England

    Come on @virginmedia I'm again being plagued by #fake #scam #fraud calls on landline. I'm not registered anywhere and on blocked lists. There's auto diallers i believe but operators should be cracking down on this.

  • rachlb33 Rachel Biddles (@rachlb33) reported from Glenfield, England

    Always good when @virginmedia take your internet down on a Friday to ‘improve the service’ without any warning, when you’re working from home!

  • Andybirdlcfc20 Andy bird (@Andybirdlcfc20) reported from Hinckley, England

    @virginmedia is there a WiFi issue in LE9?

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia So let’s think about this, I have a hub, it’s in one room, I have numerous appliances which run of Wifi, which are portable ie can be used everywhere, but you feel I should only use wired device! Not really selling your service well are you!

  • AdyGoodrich ѕαιѕσηѕ ιη тнє αвуѕѕ (@AdyGoodrich) reported from Leicestershire, England

    @om_riff @RICHEYHELL We have **** all 4g coverage here too unless you stand in the front bedroom with your arm out the window. Our virgin media is either on & working well or down for half a day while they 'upgrade the network' 🤔

  • NimeshDave7 Nimfresh.exe (@NimeshDave7) reported from Leicestershire, England

    @virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!

  • frutysheikh Fruity Sheikh (@frutysheikh) reported from Oadby and Wigston, England

    @virginmedia broadband is down in #wigston LE18

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @virginmedia Why would I run a wired speed test when I have no wired appliances? I pay for a wifi service...

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia If 8 of your operators and an engineer cannot fix my Virgin Broadband I dont think the forum is going to do a lot unless they come to my house and repair it

  • sarianlives Andi James Chamberlain (@sarianlives) reported from Leicestershire, England

    @virginmedia can I have a telephone number to talk too someone@please, as I am having internet problems and now your website will not allow me to report it. His is frustrating service to say the least.

  • Dog_in_a_hat Wayne™ (@Dog_in_a_hat) reported from Leicestershire, England

    @grayomtb @plusnethelp These broadband providers should be made to repay people for such poor service... I have constant issues with @virginmedia ...

  • MYLA5TROLO Tiger Sue (@MYLA5TROLO) reported from Blaby, England

    @virginmedia No, never been asked before. And the advisor said ‘within 4 hours’, engineer turned up today, I’m not there! He said they don’t work Sunday anyway. Advisor needs some re training.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @timofnewbury @virginmedia there is an outage here in middle england 16:00 ETR

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @Beanypooh @DanHerb10 #virginmedia doing a network up grade from 09:30- 15:30 due to no Internet access could not work plus no prior warning given

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement

  • breadf2man Fazal Rehman (@breadf2man) reported from Thurmaston, England

    @virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EggsyGLC John (Eggsy) (@EggsyGLC) reported

    @virginmedia you promised installation of my Broadband on 15th November. Your latest communication informs me a fourth attempt will be made Dec 19th. This is all a result of your mistakes. Not good enough. Please install the service you promised this week.

  • Dashedchris Dashedchris (@Dashedchris) reported

    @virginmedia If I call them again all I am going to get is they don't know because they have no control of the external works, this is a joke they can't help, all they can say is I hope they turn up but they never do 🤬🥴😡

  • Editmonster Stewart Daniels (@Editmonster) reported from Walthamstow, England

    @virginmedia got a bit of issue which has been doing on for two weeks and now been told it need to go to Networks Team , is there anyway of knowing when this repair will happen

  • Norbo72 John Norbury (@Norbo72) reported

    @virginmedia The pain I have just been through with your lot is almost laughable, I am glad to have recorded it my end to show VM for what they are. 50 minutes of torture, unprofessionalism,contempt to the customer. I have served notice to cancel. Years I have been with VM. Adios

  • CharlesRoskilly Charles Roskilly (@CharlesRoskilly) reported

    @virginmedia Surely the engineers pass on information to someone, even if it's not the Virgin Media Twitter Team? Why would estimated fix be midnight anyway? Seems odd. Almost like they're just saying the end of the day just for the sake of saying something? Mid'N Sat. Mid'N Sun. Mid'N Mon.

  • MCGolden1 Michele Golden 💙💛 (@MCGolden1) reported

    @virginmedia Actually, we can't change it online. You, however, have changed it and moved it to 20th instead of 16th Dec. You've not responded to my tweet asking about how we will be reimbursed for the money we've already paid for the non-existent service & how we arrange compensation.

  • oneofthree100 Darren Green (@oneofthree100) reported

    @virginmedia do you have an issue with a mobile mast in the TN14 area terrible for weeks

  • MCGolden1 Michele Golden 💙💛 (@MCGolden1) reported

    @virginmedia to provide a service. Which is unacceptable and not actually as much as I pay per day.

  • 0lliem_ ollie (@0lliem_) reported

    @virginmedia it’s a ******* joke, broadband and tv services are down in my area. sort it out useless pricks

  • LynseyGloX Lynsey G* (@LynseyGloX) reported

    @virginmedia broadband been down all morning, website says fine now but still down in WN5, I work from home and this is not on