Virgin Media Outage Report in Countesthorpe, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Countesthorpe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countesthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Countesthorpe, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Hinckley, Coalville, Leicestershire, Rugby and Market Harborough.
| City | Problem Type | Report Time |
|---|---|---|
 Leicester |
TV | |
| Leicester |
Total Blackout | |
| Leicester |
Wi-fi | |
| Leicester |
TV | |
| Leicester |
Phone | |
| Leicester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Countesthorpe, England
Latest outage, problems and issue reports in Countesthorpe and nearby locations:
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I know I recently extended my broadband contract with you but the service is abysmal and the customer service even worse. Can I cancel please and I will go back to Sky.
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Faizal Momoniat
(@faizalmom) reported
from
Leicestershire, England
@virginmedia rang up yesterday for disconnecting phone & broadband very bad attitude from the lady i spoke too from the beginning off the call when i first said hello.
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Nimfresh.exe
(@NimeshDave7) reported
from
Leicestershire, England
@virginmedia @vmbusiness why does my RTC internet connection disconnect every hour and connect 10 seconds later? It’s been happening for weeks, every hour it will go down for 10 seconds then reconnect??!?!? It’s problematic for my work!
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia 3 hours wasted on SMS service only to be told I need to call tech team! Service is beyond terrible
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t have understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia Have done it both ways. It isn’t just the speed it is dropping out completely for long periods of time and the staff in your call centres are if no help unless you want to buy a new service and you do not get promised calls back.
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
Broadband has been failing since Sunday, phoned Virgin Media at least 6 times ! Engineer came today said he had fixed it, hour later exactly the same problem. Very poor service and they say I should use broadband less
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Liz
(@lizdixon77) reported
from
Mountsorrel, England
@virginmedia constant problems with broadband over past few weeks, still not up to 500mb speed I should be. Calls to your call centre are pointless and no promised calls back received!
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Manraj
(@Manraj_Virkk) reported
from
Leicestershire, England
Why does virgin media wifi become **** after 11:30pm? Absolutely shite man
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Liam King UK
(@liamtheking) reported
from
Oadby and Wigston, England
@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia It said Internet not working and to stick cables in which I did and then it said it was fixed like magic but its not ... still not working
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I just never get anywhere, constantly going around in circles and no one seems capable or willing to help. The broadband kit provided isn’t fit for purpose considering how much I pay for it.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The text service is a bot so doesn’t understand what I want. I don’t understand how posting on a community forum will help me order wifi pods. I’ve posted but just get replies from other members. I want to be able to contact someone at Virgin not other customers.
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Fazal Rehman
(@breadf2man) reported
from
Thurmaston, England
@virginmedia I rang Virgin again after work, redirected to technical advise, done some things from his end and he said it would settle down and be just fine .... the internet is dropping off just the same, no improvement
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Ollie
(@ollieg21296) reported
from
Ketteringham, England
@virginmedia What’s going on with Virgin TV Go? Says Technical Problems.
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Leila.
(@Leiilzzz) reported
from
Rugby, England
@virginmedia The internet just decides to stop working when it feels like it. I work in HR so am on back to back calls most days. Today I had 3 interviews that I missed half of because the internet cut out. I had an email recently saying the broadband and been upgraded but it’s been awful
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Sorry, I don’t understand how posting on a forum will get me in contact with someone who can help me. The customer service isn’t good enough.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia The service I’m getting from Virgin is beyond appalling.
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia What’s the point they seem unable to help and disconnected the call twice! Absolutely hopeless service
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Matthew Walne MCSI
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Forget it. Totally useless all round. Absolutely the worst customer service I’ve ever experienced. What’s the point having a social media team?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tilly's Mum
(@lawes7878) reported
@virginmedia Ive been here before with Virgin, 3 routers replaced last year, told you use reconditioned equipment. I expect better than broadband going down two days in a row
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Simon Roe
(@siroe31) reported
@graham_hamlyn @virginmedia You can’t leave because you can never get to speak to them.
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simon wwfc checketts
(@simonchecketts1) reported
@virginmedia hi I've got 2 boxes in my house but 1 is a big old TiVo box would it cost me to upgrade it to a V6 as it's slow n takes ages to load up
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Waaves~~
(@Tmsmoran) reported
very nice and helpful lady from the philipines @virginmedia who i spoke with about my broadband problems early on - it might the browser i was using, so ive changed it, see how it goes.
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Ray Lawlor
(@TinPotRay) reported
@virginmedia The advice is terrible. Firstly passwords with a mixture of upper/lowercase etc are NOT STRONGER. The length of the password is it’s strength. Also you recommend using password manager... password managers facilitate longer passwords. I was using 1Password when I got your error.
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kraughl
(@kraughl) reported
@virginmedia Internet down again. Worst servuce
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NMD DetrimentKoi™
(@DetrimentKoi) reported
yet another day of stream going down hill due to @virginmedia seriously getting sick of this now , contract ends in a month and i know i wont be renewing it
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Simon Roe
(@siroe31) reported
@LaurenDavey24 @graham_hamlyn @virginmedia Never dealt with Talk Talk but no way can they be worse than Virgin. Great and efficient at putting prices up in these challenging times. But they are not available to deal with issues or questions.
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Shane #mufc
(@shanedub24) reported
@flossybball @virginmedia If I actually had an option on my tv to delete a station thats on channel that would be gone a long time ago ..my god what a crap channel. But if you love the chase tipping point catchphrase and fecking Lilly bloody savage with dogs by all means keep it 😫
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catsrock
(@wealllovepud) reported
@L_Judd92 @virginmedia 100% agree with that! I've knocked my head against a wall trying to deal with @virginmedia for a long time. When it works it's great, but when there's a problem, never their fault. Eventually they'll agree it's a router problem but to get to that point is painful.