Virgin Media Outage Report in Countesthorpe, Leicestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Countesthorpe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countesthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Countesthorpe, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Coalville, Leicester, Hinckley, Rugby and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Coalville |
Internet | |
| Leicester |
TV | |
| Coalville |
Internet | |
| Coalville |
TV | |
| Leicester |
Internet | |
| Coalville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Countesthorpe, England
Latest outage, problems and issue reports in Countesthorpe and nearby locations:
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Tony Kearins
(@tkearins) reported
from
Tilton, England
@virginmedia my 77yo mother waits 40 mins in a phone queue. Explains the account/billing issue. Person puts her on hold for another 45 mins until she hangs up. And this is acceptable?
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Billy Patel
(@b17yvw) reported
from
Birstall, England
@virginmedia I am a very disappointed customer I was on hold for 15 mins finally spoke to a advisor on the retention team who placed me on hold and then the call dropped on hold again now and it’s been 30mins and no answer 😔
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Jim Hulbert
(@Jim_Hulbert) reported
from
Leicestershire, England
@virginmedia experiencing some WiFi issues in Leicester. No Internet despite able to connect to the network. Are there any known issues? Thanks.
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Chris Myers
(@chrismyers66) reported
from
Coalville, England
@virginmedia how can I contact you to cancel my service
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@Rachel_Rabbit13 the worst part of @virginmedia is their shite philippines call centre
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Scott
(@scottydaly1989) reported
from
Leicestershire, England
@virginmedia are you ever gonna reply to any of my tweets for help!!
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Gaz Curtis
(@GazlarQuackster) reported
from
Rugby, England
Should @virginmedia just accept they are a **** show and refund everyone who’s paid to watch Joshua VS Pulev
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jon
(@jonmac36) reported
from
Thurmaston, England
@virginmedia Nope got rid of virgin Problem solved
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mark sperry
(@marksperry2) reported
from
Rearsby, England
@virginmedia sort your customer service out! I’ve spent 2 days trying to sort out my fibre optic, to be cut off 4 times on hold for 6.5hrs lied to 3 times transferred to India 8 times, still no further forward. #pleasehelp #FirstWorldProblems #shockingcustomerservice
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Chris Holton
(@ChrisHolton99) reported
from
Leicestershire, England
@Virginmedia How does a customer get any service? We have been calling and writing since 30th October but are just on HOLD!
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia "your bill is wrong" No **** Sherlock. @richardbranson can I get a job, it sounds really easy...Turn up, **** up, steal money, not care! counting down until my contract ends...#whatajoke #Shambles #virginmedia ps Mr branson I have a bill for my time wasted on this 👍
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Chloë Pritchard
(@sewychloe) reported
from
Leicestershire, England
@virginmedia my mum’s landline has a fault - no dialling tone. She’s been on hold but can’t get through to a human to report it. We have both tried to report it via her online account but cannot access it. And yes she has wiggled her sockets! Help!
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Safetypenfold
(@SteveRiches4) reported
from
Leicestershire, England
@virginmedia hi, been on hold for 2 hours in total on multiple calls for tv issue, unfortunately still not working. Please call or Dm me. Current hold 50 mins. Still on hold. Help. Thanks
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@Alex_FeisBryce @virginmedia Apparently problems in the area won't be fixed until 3PM today. Spoke to the helpline
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sean anderson
(@sean210367) reported
from
Hinckley, England
@virginmedia absolutely disgraceful customer service again. Our contract is up for renewal and you want to increase our bill by £50 but with no additional services. Daylight robbery tried speaking yo someone. Can't get through yo talk to anyone
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Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia absolute disgrace, shocking customer service/experience. By bill still isn't sorted can't believe the clowns you pay a wage to #theft #fraud I also have a bill for you for my time wasted on this it's currently £650, it will be arriving at your offices Monday morning
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Yv
(@yogi7592) reported
from
Leicestershire, England
@virginmedia it’s sad that you are still using covid as an excuse not to provide any technical help. Done everything your website tells me to but still have a issue with my broadband. How do I speak to someone about it. Not very happy.
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joseph langton
(@jnlangton) reported
from
Braunstone, England
@virginmedia the advisors do not listen to what their customer are asking the result is frustration for the customer
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rosstarbard
(@rosstarbard) reported
from
Leicestershire, England
@virginmedia internet has been down for the last half hour, no wifi or wired connection. Is there a problem in the Leicester area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@ididitathome) reported
@virginmedia Plus when I try to access my camera system while at work. An no access comes up. Dropout again. The last month as been crap.
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Mrs Rosie Moore
(@RMoore_geog) reported
@Jennnnnn_x @virginmedia If they can’t provide the service when you move is this not a frustration of the contract because it is impossible to perform the service therefore in your rights not to pay anything as you would have been willing to keep the contract at your new address
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Matt Wood
(@playzone1000) reported
@virginmedia Outdoor install not happened because no T junction internal engineer coming Monday can’t do his job and will have no broadband as of Monday beacuse you have put a cease on my SKY broadband and I have spent over 5 hours on hold on and off with no resolution.
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Laurel Waldron
(@LoveLaurelx) reported
@RanaH004 @virginmedia Yup unfortunately both their customer service and signal are notoriously bad. Had ‘super fast’ installed last summer; was super fast in the room next to the router, zero signal in the rest of the house as soon as that door shut though! Good luck!
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Gary Turner
(@GARYrfc1872) reported
@virginmedia need to add premier sports to my package but check getting an error when doing upgrades on app can you help please
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Charlotte Graham
(@1964Charlotte) reported
@virginmedia What on earth is going on with the service in TW14? It has been dropping out all weekend. I am paying you £57.00 a month and get very little in return.
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Ian
(@ididitathome) reported
@virginmedia Just tested everything. All is OK. For the min ! But something is not right. The dropouts could be supply and demand. But ? Since the roll out of this City fibre in the area. There seems to be problems. Maybe I am being a little suspicious.
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Professor Nibbles, PhD
(@Nibbles_T_Clown) reported
Together in Electric Dreams is stuck in my head because of that stupid @virginmedia advert. It's not a crime to murder Phil Oakey, right?
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Ian
(@ididitathome) reported
@virginmedia We will see. If not, it might be time to terminate. Not providing what they said would. Last resort it is then
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Rob Morris
(@lemonfreshrob) reported
@virginmedia It's back again. But really wasn't happy with how it was handled. I'm coming to expect regular downtime, but to be told it's effectively our problem not an area one and then see on the website that, no, I was right after all is more than a little galling.