Virgin Media

Virgin Media Outage Report in Countesthorpe, Leicestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Countesthorpe, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Countesthorpe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Countesthorpe, Leicestershire, England 01/14/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Countesthorpe, Leicestershire, England

The most recent Virgin Media outage reports came from the following cities: Hinckley, Leicester, Rugby, Leicestershire and Coalville.

Loading map, please wait...
City Problem Type Report Time
United KingdomHinckley TV
United KingdomLeicester Internet
United KingdomLeicester Internet
United KingdomRugby Total Blackout
United KingdomLeicestershire Internet
United KingdomCoalville E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Countesthorpe, England

Latest outage, problems and issue reports in Countesthorpe and nearby locations:

  • alextiplerfilm Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia Hi I cannot log in to my Virgin Media go account nor change my password. Please help me as I need this urgently!

  • CSBViolin Cathy Scott-Burt (@CSBViolin) reported from Rugby, England

    @virginmedia our box has been next to useless for 10 days now - won’t connect, when it does its slow, work from home a nightmare and tonight we can’t watch tv. Keep opening chats on web and WhatsApp - no one gets back to me. No issue with postcode we’ve reset the hub but nothing.

  • 1merritt79 Jamie Merritt (@1merritt79) reported from Rugby, England

    @virginmedia second outage of broadband in as many days in Rugby. Just closed an account - with never any problems and a new one now in my name I've had 2 outages within a week! What is going on? I'm stuck at home with after effects of covid and rely on b/band to watch TV!

  • skybluechick72 Sam D (@skybluechick72) reported from Rugby, England

    Any one else having @virginmedia broadband issues?

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia I’m currently a Virgin Mobike customer but I will be emigrating to Canada mid-term in my contract. Is there any way I can get out of my contract without a cancellation fee?

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia No faults found and no errors shown on the tests. Is there a charge for booking a technician?

  • _Noumaan_ Noumaan Abubakar (@_Noumaan_) reported from Leicestershire, England

    @virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia is there a problem with your website? I keep clicking on links and not working. I have a problem with my broadband.

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @00johnjohn1903 @josephineinnit @virginmedia the trouble with bt is their speeds are not up to the speeds of virgin

  • doffcapgov doffcapgov (@doffcapgov) reported from Leicestershire, England

    @sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth

  • jnlangton joseph langton (@jnlangton) reported from Braunstone, England

    @EE your adverts state your broadband can handle anything the speed to my property if 75 down load @virginmedia provide 1 gig

  • alextiplerfilm Alex Tipler (@alextiplerfilm) reported from Coalville, England

    @virginmedia You don't have internet access yet you are on twitter? Can you not get someone to ring me. I am stuck on hold, 16 minutes now, waiting to resolve your issue!

  • NickFitz Nick Fitzsimons (@NickFitz) reported from Leicestershire, England

    @PreetBharara @ZellaQuixote Around 2009 or 2010. I had a computer with a modem that could send faxes that was just about working, and I had to get @virginmedia to send an engineer out to fix my landline. The landline broke again a month or two later and hasn’t worked since, though they still bill me for it.

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • jonnylovin jonny dickens (@jonnylovin) reported from Groby, England

    @virginmedia phoned to get a new deal and ended up giving notice to disconnect, not quite the customer service I expected

  • skybluechick72 Sam D (@skybluechick72) reported from Rugby, England

    @virginmedia It’s come back on now - I only knew it was down as looked on Twitter then 5 minutes later it came back just extremely frustrating start to the day

  • RobertRixon Robert Rixon (@RobertRixon) reported from Mountsorrel, England

    @virginmedia what is going on with your pitiful excuse for Internet connectivity in LE7. It hasn't been working since midnight, it distill doesn't work. Good job we're leaving you next month for a reliable supplier. #nointernetagain

  • ollieg21296 Ollie (@ollieg21296) reported from Ketteringham, England

    @virginmedia Are there issues with the virgin mobile service? I’m unable to receive texts and my mobile data isn’t working either. Thanks.

  • Katie68833952 Katie (@Katie68833952) reported from Leicestershire, England

    @virginmedia I'm not sure why, but our Internet and TV aren't currently working! No email to say work is being done. Online even says there's no issue which there clearly is. Area is LE2

  • paulrose222 paul rose (@paulrose222) reported from Braunstone, England

    Heads up folks who have their Netflix account as part as their main Internet provider package you may have to sign back up for it to continue using your service had to today very annoying and inconvenient to say the least 🙄 it seems that virgin media is doing this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ijjeeezy I, (@ijjeeezy) reported

    @thishybridlife @virginmedia I was thinking changing my broadband with them not now loads have issues with them.

  • KieranPhilpott6 Kieran Philpott (@KieranPhilpott6) reported

    @virginmedia Thanks for nothing. Useless and pointless having a Twitter account - proven by clearly being able to see how many fed up customers message you and repeatedly message back that you are not resolving their issue.

  • Jordan_Ruzza Jordan (@Jordan_Ruzza) reported

    @virginmedia My entire service has been out since Tuesday, earliest an engineer can get here is next Monday. I work from home and can't do anything until then. Phone line was no help at all. Neighbour's BT connection has been fixed already. Absolutely ridiculous.

  • LoopyOrc Adam (@LoopyOrc) reported

    @virginmedia I’m not particularly confident. By the end of the evening the status page comes up, shows now issues and then it’s back to issues in the morning. Working from home is completely unreliable

  • Pammywaggy Pammy Wagster (@Pammywaggy) reported

    @virginmedia Came on earlier for 2 minutes. Now back on. We’ve had our own problems for months constantly dropping out. Husband has just requested 360. If problems persist with 360 we will be changing to a different provider.

  • SkittyBee DJ Penelope 💙 (@SkittyBee) reported

    @virginmedia The matter was never resolved. We were given a date for the repair of 7th Sept (no broadband since 10th Aug). It was far too long for us to be expected to wait so we switched providers. Told Virgin we were doing so. Still no refund, still being billed!!!

  • jackie_morrall Jackie morrall (@jackie_morrall) reported

    @virginmedia I checked connections it said no problems

  • ijjeeezy I, (@ijjeeezy) reported

    @thishybridlife @virginmedia I can actually say BT is really good and loada of companies ee vodafone sky use BT you should change you would be so much better off and for you not having signal in certain places the engineer should of extended the wifi box so the signal isnt weak in other areas

  • thishybridlife this_hybrid_reads (@thishybridlife) reported

    @ijjeeezy @virginmedia Honestly, they are terrible! It's all the time! I'm forever having to use my data, because the internet is down. And in my house the internet is patchy in the kitchen and in other places, I have wifi extenders but it's still sh*t. It's super frustrating.

  • Pammywaggy Pammy Wagster (@Pammywaggy) reported

    @virginmedia Non existent! They are still working on the fix from when complete area went down yesterday!