Virgin Media Outage Report in Northaw and Cuffley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northaw and Cuffley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northaw and Cuffley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Northaw and Cuffley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, Harringay, London, Islington, Radlett, Bushey, Finchley, Leyton, Wembley, Ilford, Hackney, Enfield Town, Wood Green, Chigwell and Harpenden.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| Harringay |
Wi-fi | |
| London |
Wi-fi | |
| Islington |
Internet | |
| London |
Internet | |
| Radlett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northaw and Cuffley, England
Latest outage, problems and issue reports in Northaw and Cuffley and nearby locations:
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Brodband at E15 2BT is still down. 3rd day now.
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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Chris Park
(@CParkus) reported
from
London Colney, England
Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
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ross
(@wantrealtruth) reported
from
Camden Town, England
Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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Helen Connor
(@Hw1Helen) reported
from
Camden Town, England
@virginmedia when will you fix the fault at nw3? It's been 3 days!!!
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?
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Malkit Kaur
(@mal_kaur) reported
from
Barnet, England
@virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!
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Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zoë
(@zoyysauce) reported
Anyone else get reverse psychology-ed by customer service reps? Just cancelled my virgin media account (with great difficulty) and the more the guy on the other end of the phone tried to convince me to stay the more I wanted to leave...
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KR@HFC1875
(@hibezzz) reported
@virginmedia Hi , he is an existing customer like myself with the same package , regarding the contact I’m not sure but I am in a contract and at no point did your operator ask me for £25 connection fee, the product was posted to me and I set it up myself,
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A Kiani
(@kianikiani) reported
@virginmedia My WiFi doesn’t give signal in my room pr kitchen. I have to switch to cellular data. But virgin rest comes back as all good so@they don’t bother about it
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Chris Ironside Radio
(@ChrisIronside4) reported
@virginmedia so it turns out that as long as you are providing live TV even though recordings and on demand continually don't work that's ok with your customer service reps... Awesome....
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kat
(@KatherineMcKeen) reported
@Dark_Angel_Arus @virginmedia That’s awful 😥
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Kayleigh Hartigan
(@KayleighHartig1) reported
@virginmedia why sell me over the phone the same package with a discount but it’s actually a lie and now you want me to pay extra for my services I should already have? Call centre is a complete joke! Rude staff who will not let me speak to anyone else
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Ed Morrow - UglyFish
(@EdwardDMorrow) reported
Hi @virginmedia why do you make it so hard to cancel a contract. I've moved - it's over. You don't supply where I'm going. I've told your bots. I've told your human. But I still have to wait on the phone for an hour or write a letter? Obtuse is the kindest word I can think of.
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🪐 BEA 🪐
(@beamor93) reported
@virginmedia Tried calling this number multiple times and never get put through to a person. How can I actually speak to someone??
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Simon G
(@Dark_Angel_Arus) reported
@virginmedia @KatherineMcKeen At leash she had it fixed. My 92 year old grandmother has had no phone line for 4 months. She relies on it for her emergency button. She has had a repair booked in at least 7 times. Each time, nobody turns up and the repair is cancelled 1 minute after ist start time. Disgusting!
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Blanche Tsui
(@bts_u1) reported
@virginmedia Please advise how should I follow the @10DowningStreet guidelines on wfh and #StayHomeStaySafe during the #covid pandemic or take your customer service’s advice to go into the office and risk getting covid? Could you give me a hub for now? Like @ThreeUK has #PublicRelations