Virgin Media outages and service status in Northaw and Cuffley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Northaw and Cuffley, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 14, 6:30 AM GMT+1.
- Internet (63%)
- Wi-fi (18%)
- Total Blackout (9%)
- TV (6%)
- E-mail (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northaw and Cuffley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northaw and Cuffley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northaw and Cuffley, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, Wembley, Camden Town, Edgware, Enfield Town, Hoddesdon, Watford, Barnet, Harringay, Potters Bar, Waltham Forest, Harlow, Elstree, and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 2 hours ago |
|
Hackney
|
Wi-fi | 5 hours ago |
|
Hackney
|
Internet | 15 hours ago |
|
Hackney
|
Internet | 19 hours ago |
|
Islington
|
Internet | 21 hours ago |
|
Hackney
|
Internet | 1 day ago |
Nearby cities with recent reports
16 recent signals
2 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Northaw and Cuffley, England
Latest outage, problems and issue reports in Northaw and Cuffley and nearby locations:
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Peggy Dyer (@Mrspdyer) reported from Barnet, England@virginmedia Customer Service is shocking. It’s now almost 6 hours since I asked on WhatsApp for email address to be corrected and I’m still waiting for a response.
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Have you met Harj? (@AussieHarj) reported from Walthamstow, EnglandVirgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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James Brown (@JammieBun) reported from Enfield, England@virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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Helen Reihill (@BBLn15) reported from Tottenham, England@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandNope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia Just spend over an hour on live chat/phone. Your service means we’ll be nearly two weeks without internet!
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Sam Batty (@sam_batty) reported from Islington, England@virginmedia We’ve been disconnected early. Been trying for nearly an hour on your live chat but no help provided at all. Still waiting.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandVIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.
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Geoff Neale (@g_neale) reported from Camden Town, England@premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?
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Vision Elite Media (@vision_e_media) reported from Hertfordshire, England@virginmedia how can you customer service offer me a new contract £25 more than a new customer contract and then try blame the current economical situation?!?! Aren’t we all in the same economical situation new or existing customers?
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Stewart Daniels (@Editmonster) reported from Walthamstow, England@MoneySavingExp , good morning just wondering if having no service from @virginmedia for over 20 Days is that ground to cancel with no costs
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shaun Murray (@shaunpmurray49) reported from St Albans, England@virginmedia now my deal had run out I need to cancel the sports . Do i just ring up
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
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The waving mechanical roadgoat™ (@silvergoatish) reported from Enfield, England@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
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Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
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foy (@stuart_foy) reported from Haringey, Englandlying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ESK7RADIO (@ESK7RADIO) reported@virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .
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Stuart Layton (@shooter1981) reported@virginmedia how do I get in contact with you??? Awful experience so far. Over 2 hours on hold so far, online chat kicks me out. Not even been able to activate my account or install equipment and now unable to cancel. Glad I won’t be proceeding with you !!
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Claire (@jclofthouse) reported@virginmedia I have a contract that expires in November 2026 that applies a recurring discount. Every month the discount doesn’t get applied and I call and am told I don’t have a contract. I email Virgin a copy of the contract and am promised that this will be fixed HELP PLEASE
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Tom Baggott (@TomBaggott96) reported@virginmedia your customer service via telephone call is absolutely atrocious.
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Jim Harrigan (@Bloodrave1984) reported@virginmedia Still happening BB8 area code, signal drops and reconnects, I will deal with it publicly. I cannot watch shows on streaming, I can just about get a daily done if it cooperate long enough. This is not good enough service, you customer support is no help either.
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Sam (@KingT_94) reported@virginmedia I’ve been having issues with my internet for the last week. Streaming is a nightmare and trying to use the internet in general has been ridiculous. I’m meant to be getting 250 mb download speed and I’m not getting anywhere near that 🤔 can you advise please?
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Jack Walsh aka Welsh Williams (@Bobthedog1967) reported@JoshCF_ I'm with @virginmedia and they've been excellent, said I "needed" to gey my bill down, they lowered it by £5.......but gave me @SkySports free for 2 years!!! Yes please!!!
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ester83 (@Ester_Laura83) reported@Dominiho7 @virginmedia same, thought I'd be able to use the inpost locker down the road, we've 3 evri drop off shops in the village but min 25 min to a yodel one.
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Dave (@Dave_Syracuse) reported@virginmedia wifi down again. Sort it out please.
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Sean Redmond (@seanpaulguitar) reported@virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit