Virgin Media Outage Report in Northaw and Cuffley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northaw and Cuffley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northaw and Cuffley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Northaw and Cuffley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Camden Town, Harringay, Barnet, Ilford, Islington, Watford, Enfield Town, Wembley, Luton, Hampstead, Waltham Forest, Stanmore and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Total Blackout | |
| Hackney |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet | |
| Camden Town |
Internet | |
| Harringay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northaw and Cuffley, England
Latest outage, problems and issue reports in Northaw and Cuffley and nearby locations:
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia No, there is an IT fault on my account which is stopping a call being raised for an engineer to call out. Your IT people were notified 12 days ago and have still not rectified the problem.That is what is causing the whole problem.
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corblimeyyoubeauty
(@corblimey22) reported
from
Tottenham, England
@virginmedia @vmbusiness @TomMockridgeVM Customer service has absolute disgrace, 10 wks ago u came, drilled & left me with just a wire through the wall no phone line or internet. We have no shop front sign as we are waiting for a phone no# to put on it, can’t book clients
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@carolewilliams @virginmedia My experience was truly dreadful. Friends say the same. Just a very deaf, very arrogant company. Never again
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Kung Fu Khinny
(@sunflowersoul_) reported
from
Camden Town, England
Two virgin media dudes came to fix my WiFi last year and I basically had to argue with them to remove their shoes before coming in. I even said u can keep socks on. One straight up just refused. I told him he could stay outside then and he did lmao 😂 so whack
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia There is an IT fault on my account that is stopping you issuing an engineer visit to my property. This is what's causing the main problem your IT dept have not fixed the problem they have known about this since 7th March.
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia Webchat team say problem is ongoing for a week and will be rectified on 2 April. But I receive daily texts saying problem has been rectified when it clearly has not been
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I messaged your Text Message service this morning and was told 'we are sorry but our IT dept are still looking into fixing this'. When I said they have been looking into this now for 13 days I received NO REPLY! Back that was at 13.17
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Anyone thinking of signing up to @virginmedia - think twice. We live in NW London and are enduring day 6 of a total VM blackout - no WiFi and no TV. Not good enough.
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David Morris
(@agooner2) reported
from
Welwyn Garden City, England
Welcome to day 50 and no Sean , no OSS and even Andy from complaints has no answer @virginmedia service is a disgrace. @richardbranson you should be ashamed.
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Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I reported a fault on my Home Telephone with Virgin Media on 6th March I am still waiting for this to be repaired. Virgin Media are absolutely disgusting for customer service. Don't ever join them!
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
Thanks for the retweet Christine. We are having a horrendous experience with @virginmedia, which is compounded by them sending texts which indicate that the problem has been resolved when it clearly has not. 6 days and counting with no service
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Susan Barton
(@13todinner) reported
from
Watford, England
@virginmedia Spent an hour on the phone to say that we cancelled the engineer! This is not true at all. Very disappointed being a customer from day 1! Paying a line rental for over a year when it's not working can someone please look into this
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia no tv , no internet , don’t know account number can’t find any paper work - help!!!
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Paul Briault
(@PaulBriault) reported
from
Stanstead Abbotts, England
@virginmedia Have had problems with a cut in service every day this week. When you work from home this is massively annoying and inconvenient. I have had to run tests everyday and reset devices and my home security etc. I am Area24 but it’s now getting me to 😡🤬stage!!!
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Roopa Gulati
(@roopagulati) reported
from
Harrow Weald, England
@virginmedia - the shocking thing is that I have received yet another text “Virgin Media Outage Update - ID: F007005291 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team” TOTAL LIES - we are on day 6 of NO service
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia Thanks - apparently there is a problem in the area.
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Gerry
(@GerryCity) reported
from
East Ham, England
@virginmedia It's sorted Virgin should have a button on their desktop to cancel contracts because the process was so stressful I will never recommended virgin media to anyone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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H/V
(@HarryV_711) reported
@virginmedia Yes, and when I click to register loss of service it comes up with an error message, ironically
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use this
(@didhe5aythat) reported
@virginmedia Well your engineers team have tried to fix remotely and yet again false promises
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E. E. Fry
(@sugarcanebook) reported
@virginmedia Away for 20 days. Tivo not working (M58 error) says it's not been used for 30 days. 2 days on hold, told twice someone would call us back in 10 mins. 3 days w/o Tivo. 8th time since Dec 2020 had tech, wifi and bill issues. Can we get out of your dire contract yet?
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JuwadMalik
(@JuwadMalik) reported
@virginmedia Alright I’ll give it a go but do expect me to get back to you tomorrow. What should have taken literally 5 min has turned into a 4 day problem.
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MarkWhitcutt@RJCP Solicitor-Advocate
(@MWhitcutt_RJCP) reported
@JamesTurner37 @virginmedia Unfortunately they have put up the charges but their customer service is ever worse. It’s all no doubt designed to line the pockets of @richardbranson but we his customers have to put up with it! He’s more interested in bloody rockets!
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McAiney Ⓜ️
(@mcainey88) reported
@virginmedia no Internet connection in pr2 area my mother and brother in the same area and theres is down to
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Steve Bray Activist Against Brexit +Corrupt Tories
(@snb19692) reported
@JamesTurner37 @virginmedia I always use my mobile data to create a hotspot from my phone when I have issues! Might be worth a try in an emergency tomorrow, but longer term... switch provider!
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Victorique
(@victorique1984) reported
@virginmedia I have one up and they don't your team are just wonting sells. And they should respect what I say two the first sell rep and never come back to the house.
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qual
(@oQualUK) reported
@virginmedia How can you provide a service, charge £80 a month and tell me there is nothing that can be done to fix it, even though you guys were not even willing to test changing the router out at all? thats insane lmao
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Beth Louise Squires
(@Beth251993) reported
More issues with @virginmedia TV 🙄 why did we renew. So unreliable