Virgin Media outages and service status in Northaw and Cuffley, England

Problems in the last 24 hours in Northaw and Cuffley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northaw and Cuffley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Northaw and Cuffley, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Hertford, Woodford Green, Harrow, Harringay, Islington, St Albans, Watford, Barnet, Waltham Forest, Wembley, Borehamwood, Buckhurst Hill, Waltham Cross, and Harlow.

City	Problem Type	Report Time
Hackney	Internet	17 hours ago
Hackney	Internet	20 hours ago
Hackney	Phone	21 hours ago
Hertford	Wi-fi	1 day ago
Hackney	TV	1 day ago
Hackney	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Northaw and Cuffley, England

Latest outage, problems and issue reports in Northaw and Cuffley and nearby locations:

• 
  PAT WEBB (@nan2thou) reported 2 minutes ago from Enfield Lock, England

  @virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath

• 
  Paul Lewis (@paulstevenlewis) reported 3 minutes ago from Islington, England

  @virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!

• 
  PAT WEBB (@nan2thou) reported 3 minutes ago from Enfield Lock, England

  When will virgin media ever get it right? Almost every week there is a outage. Well overpriced as well.

• 
  Derrick Brown (@DerrickSWB) reported 9 minutes ago from Lower Clapton, England

  @virginmedia Can someone advise how I fix the Wi-Fi pod which isn’t working with my new router - I had to upgrade at extra cost to receive new kit as the lead time was shorter than getting a competitor in #ThisIsWrong

• 
  Graeme Puttock (@GraemePuttock) reported 9 minutes ago from Enfield Lock, England

  @virginmedia can you turn your hold muzak volume down I am begging you

• 
  Peggy Dyer (@Mrspdyer) reported 12 minutes ago from Barnet, England

  @virginmedia No, I’m trying to find out the status of my complaint received by Virgin on 30 September. I’ve had zero communication or acknowledgment of it.

• 
  Helen Reihill (@BBLn15) reported 13 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Sandeep Pandya (@spandya1) reported 17 minutes ago from Watford District, England

  @virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?

• 
  Jacob Smith (@JacobWSmith10) reported 17 minutes ago from Camden, England

  @virginmedia @skytv can you please sort out the sky sports app. I cannot login in using my virgin media account. It will not load the password page. I don’t really see why it logs me out periodically in the first place.

• 
  therealmasonbrown (@GodofwarBrown) reported 19 minutes ago from Walthamstow, England

  @virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate

• 
  Sandeep Pandya (@spandya1) reported 20 minutes ago from Harrow Weald, England

  @virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.

• 
  Uptown entertainment discos (@Uptowndiscos) reported 21 minutes ago from Harlow District, England

  @Ian_Rowley @virginmedia We've got the same issue we are closer to London but it keeps showing BBC East

• 
  Helen Reihill (@BBLn15) reported 22 minutes ago from Hackney, England

  @virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account

• 
  Sandeep Pandya (@spandya1) reported 40 minutes ago from Watford District, England

  Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.

• 
  RICHARD GRIFFITHS (@Griffo2018) reported 44 minutes ago from London Colney, England

  @virginmedia Now I am told they will send me a new hub as they do think I have problems T the house . That’s why VM booked a engineer it was not me who did it . Time will tell if the goal post moves again today

• 
  Derrick Brown (@DerrickSWB) reported 46 minutes ago from Lower Clapton, England

  @virginmedia Green up/down arrow flashing and router restarting

• 
  carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷 (@kmirandalondon) reported 49 minutes ago from Tottenham, England

  @virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery

• 
  Niro Knox (@niroknox) reported 56 minutes ago from Potters Bar, England

  @richardbranson virgin media U.K. business service is appalling , customer service and tech support are lying, promising callbacks just to get you off the line, 3 weeks no service my business is chaos, my SLA is 12 hours yet no one to talk to fault: F010324227 No one is helping

• 
  Peggy Dyer (@Mrspdyer) reported 56 minutes ago from Barnet, England

  @virginmedia @mundaytom Not true. No response to complaint letter sent August and when we’ve rung “manager will call you in 3-5 days”. Been told that 3 times. Not one callback. Shambles.

• 
  Have you met Harj? (@AussieHarj) reported 58 minutes ago from Walthamstow, England

  Virgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shen 😈🗡️ (@ShenArriorVT) reported 5 minutes ago

  ******* VIRGIN MEDIA FIX YOUR **** RAAAAAH

• 
  Mark senior (@Msenior89Senior) reported 8 minutes ago

  @virginmedia absolute joke of a service, cant watch the rugby league again!! When are you going to sort out these issues its beyond a joke!

• 
  Lisa (@LisaPatten2) reported 8 minutes ago

  @virginmedia nearly 24 hours with no TV channels and the fix time is 28th August. What am i supposed to do for the next 8 days? What exactly am I paying 150 quid a month for?

• 
  johan cruft (@rjbjmb) reported 8 minutes ago

  @virginmedia I don’t have sky sports as part of my package with you but have been able to watch it since Saturday. Is this part of the same issue?

• 
  Liesl_ (@_lliesl_) reported 9 minutes ago

  This is not a *me* problem I went into an O2 store who told me that there was a known issue with the O2/Virgin media set up. I do not care. I expect to be able to access my account. I expect to be able to take the offer to change my tariff

• 
  Gary Adams (@GazzaAdams) reported 9 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  doozerlyn (@doozerlyn) reported 10 minutes ago

  @virginmedia Sort the red button issue or make some refunds to customers for breach of service

• 
  Tracy Clarkin (@tracyhunter66) reported 11 minutes ago

  @virginmedia I have had no internet or phone service since 10pm on Wednesday , it's now Friday and still no service

• 
  Tomi (@GadgetsBoy) reported 11 minutes ago

  Trying to cancel a virgin media broadband has to be as painful as pulling teeth without local anaesthetic

• 
  Cookie (@chrissincl29564) reported 12 minutes ago

  @virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!