Virgin Media Outage Report in Northaw and Cuffley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northaw and Cuffley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northaw and Cuffley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northaw and Cuffley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Hackney, Luton, Harlow, Chingford, Harringay, Loughton, Enfield Town, Camden Town, Wembley, Waltham Forest, Welwyn, Watford and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hampstead |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northaw and Cuffley, England
Latest outage, problems and issue reports in Northaw and Cuffley and nearby locations:
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!
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Ben Hollinsworth
(@benhollinsworth) reported
from
Ilford, England
@virginmedia internet outage two weeks in a row. What’s going on!?
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JAS 🇮🇳 🇬🇧
(@jas9029) reported
from
St Albans, England
@virginmedia Hey AL13DQ is down, any updates on this please? your service status page shows no problem what so ever!
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Hannah Berryman
(@BerrymanHannah) reported
from
Tottenham, England
@AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)
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David Mason
(@davymace) reported
from
Enfield Lock, England
@virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.
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Amar
(@amar_maheshwary) reported
from
Watford, England
@virginmedia…consistently topping the chart on highly unreliable broadband service…well done virgin team..your team has come up and start fixing an issue in our area without notifying any of the users impact of your fix.. Reduce effort on your marketing communications
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spite driven development
(@thomas_maurice) reported
from
Islington, England
Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again
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Sharon Spiteri
(@shaspi) reported
from
Tottenham, England
@virginmedia There’s a problem in the area apparently which is due to be fixed by 3pm. Thanks for checking.
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Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Paul Moston
(@Mostons) reported
from
Enfield Lock, England
@virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.
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Paul Moston
(@Mostons) reported
from
Enfield Lock, England
@virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.
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Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia It doesn't work , now I have lost home phone service
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iTzik
(@iTz_iTzik) reported
from
Barnet, England
Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow
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Timbo
(@timlardner) reported
from
Camden Town, England
@virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?
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Lisa Kathryn
(@LisaKathryn5) reported
from
St Albans, England
@virginmedia what is happening in AL3? Now saying 9am tomorrow before broadband repaired, this is almost a day of lost working time. Service is so bad, what is being done to make it more reliable?
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Theo Theodorou 💙
(@theotheodorou) reported
from
Enfield Lock, England
@virginmedia my broadband is still down since this morning. Your engineers have not fixed the issue although your automated system says no issues in area. Please tell your engineers we are still down in N21. Impossible to talk to a human. Very frustrating.
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HK
(@harrydotcom_) reported
from
St Albans, England
Come on @virginmedia pushing back the estimated fix time from 10pm today to 9am tomorrow I’ve got to finished Squid Game 😰
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Anita McCullough
(@cornbunting) reported
from
Walthamstow, England
@virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.
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James Cunningham
(@jamescun) reported
from
London Colney, England
@doismellburning @danpalmer I have a self-hosted box with DigitalOcean in London. My use case is isolation from local networks and ISP privacy (I know I’m just moving the problem, but I trust DO more than Virgin Media). For those cases, VPN providers are a haven for data collection, so no.
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mel smith
(@melsmith25) reported
from
Hoddesdon, England
@virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carl
(@carltw1981) reported
@virginmedia I was told that I would receive a REFUND of £9 on my bill yesterday, the email I received today is a REDUCTION of £9 that is £140+ difference, this is not acceptable, I had to cancel my contract with you due to the agent is spoke to not understanding me needs
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overcliff.co.uk
(@overcliff_uk) reported
@virginmedia 12 hours without Broadband at BH5 2EB-Phoned 151 answered loads of stupid questions to be greeted with “ours offices are closed”! Registered for fault updates within the first hour, nothing - diddly squat feedback! Complete waste of time and very frustrating!
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Oliver Boito
(@ollieboito) reported
@Misherwood78 @virginmedia I recommend giving them a wide birth tbh. Their service dropped for us v regularly for long periods of time and customer service was abysmal. If you have any other option, I’d take it. I fear this will just be the ‘first frustration’ of many.
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mark sollis🖖
(@Marksollis1) reported
@virginmedia come on not again da17 no service again 2 days on the trot what's going on
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Paul Burton 🔰
(@PaulBurton_15) reported
3rd time this week that @virginmedia has completely gone down. No TV, internet or phone. Absolutely pathetic
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Neil Crawford
(@NCWellFit) reported
@virginmedia I was asked to email a manager directly & still no reply. It is really confusing here as to why you wouldn’t want to help & get positive remarks from me??? Also you’ve already messed up my pricing following a call. Please correct all this & I’ll be happy to change my tune.
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Matt Farrugia
(@mattfarrugia) reported
Seems like the @virginmedia dns issue is still ongoing. I dearly wish they’d put it on their status page ASAP when they’re having an issue (they must know immediately right?) All the suggestions to just use 1.1.1.1 or 8.8.8.8 are all well and good but those are 3x slower for me
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amy
(@amynicole_xo) reported
@virginmedia At least 3 times last month, and this morning, you hung up...again. I've had enough and I'm not even a customer yet! Please can you sort? Through DM?
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Phil Burns 💭 🏴 🏴
(@philburns) reported
It's none o'clock on a Saturday, And @virginmedia broadband has gone again. Is this a scheduled outage or just a coincidence?
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Gillian Broderick
(@gillybrody) reported
@Misherwood78 @virginmedia We have just swapped to Virgin… but didn’t have to wait this long… BUT we have a problem in that our land line number has failed to work since… and can we contact them to sort it…NO?! #virginmedia customer services are 🙏0/10.