Virgin Media Outage Report in Northaw and Cuffley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northaw and Cuffley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northaw and Cuffley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Northaw and Cuffley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Islington, Ilford, Watford, Luton, Wembley, Camden Town, Harlow District, Barnet, Woodford Green, Chigwell, Borehamwood, Waltham Forest and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Islington |
TV | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northaw and Cuffley, England
Latest outage, problems and issue reports in Northaw and Cuffley and nearby locations:
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Claire Vale
(@claire_vale) reported
from
Enfield Lock, England
@virginmedia I’ve run the test and it says there is no issue?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia We have no broadband as of midnight, in London N3. Your status says no issues but rebooting router does not help. Can’t get through to anyone by phone or message and we are very dependent on internet right now. Please help.
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Emma Jude Harris
(@HeyEmJude) reported
from
Tottenham, England
@virginmedia It’s now saying November 19th for one of two issues and 18th for something to do with tv. Considering I haven’t had WiFi since last Wednesday this is outrageous.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia and still NO RESPONSE but I’ll still pay your extortionate monthly fee for what a crap service and a non existent customer service
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 on the SMS 'help' line. Endless endless repeats of 'lets get you through to the right team'. PLEASE GOD JUST SEND ME ANOTHER ROUTERRRRRR!!!!
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia my area EN80QB internet js extremely unstable lots of reports from my local area on hr website cba I fix this
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
@virginmedia Your phone line told me you are working in our area and that signal will be affected until 3pm. Completely unacceptable.
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet is incredibly slow and unstable in Hertfordshire, England any news on when it will be fixed seen lots of reports on ur down website
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' line for several days now and have yet to be referred to the correct 'team'. If I cannot order a new router soon I am just going to give up and book the BT guy. I thought a Virgin was something that was NOT ******!
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Janette Leaf
(@janetteleaf1) reported
from
Hertfordshire, England
Internet down for ages yet again. @virginmedia kept us on hold for over an hour then cut us off at 21:30 and call centre closed. No internet. No service. No use at all.
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
@virginmedia what's going on in N4? Internet is down constantly
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Mark Choueke
(@MarkChoueke) reported
from
Enfield Lock, England
@virginmedia Hi @virginmedia, who said anything about leaving? I haven’t gone there yet. I’ve asked for a discount for lack of service and to have a proper discussion about losses. I’m self employed and working from home. I’m looking for some of that customer-centricity stuff.
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia @TweetingKatzo If this is the case - what is our package of support / remuneration etc?
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia Not in my area no but I done internet speed tests on 3 different computers and it came out as 0.17 download speed when I’m paying for 100+ also getting awful long spikes
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@TweetingKatzo @virginmedia A large proportion of residents are in contact with each other on this and the few that that have waited an hour plus on calls have been told this. We know we are are dealing with the same issue (as timing of loss of connection is concurrent amongst us all)
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Aaron Parr
(@GreenParr) reported
from
Hackney, England
@virginmedia It’s been every week since March but never for over 24 hours at a time. I’ve booked and cancelled engineers multiple times because I can’t risk losing my hub for repair
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia This is not about individual accounts but a whole neighbourhood looking for an adequate response from you on this issue. We don’t think it’s reasonable to have to wait 6 more days for an engineer to fix when everyone is in lockdown/working from home. Can your response be quicker?
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Mark Choueke
(@MarkChoueke) reported
from
Enfield Lock, England
@virginmedia Ironically, one of the zoom meetings I’ve had to postpone due to a lack of warning about my @virginmedia WiFi going down for the day, was an interview with one of your own directors for a client. I can’t express how bad you’ve made me look today. Happy to talk when you’re ready.
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Great. @virginmedia ‘Improving service in my area’ by cutting broadband signal without notice. Makes working from home near impossible. Awful company.
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Mark Choueke
(@MarkChoueke) reported
from
Enfield Lock, England
Was there not some way you could have enabled us to plan ahead with a warning you were going to do whatever it is you’re doing? It took me calling your phone-bot to find out. I trust loss of service and inconvenience will be reflected in this month’s @virginmedia bill? RSVP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@nordyteacher) reported
@sgraIRL @mjc0ughl4n @iamjameslumumba And if I don’t like the content on one particular channel on sky, I don’t cancel my subscription and go to virgin media… I change the channel (and maybe don’t watch that channel anymore.)
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Nick Cotton
(@WellyInTheMud) reported
@virginmedia “Your best to help”, would have cleared this up, let’s say, two days ago. Your nearly best, would be to engage, or at least bluff your understanding. Your arright best wouldn’t have me chasing you like this. Your absolute worst…is just now asking me what’s wrong.
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John H1964
(@JohnBhoy1964) reported
@virginmedia A Virgin Media bill. I have tried all day for 5/6 hours without any success and would like to speak with your customer service team on this matter.Can you advise me on the best way of contacting. Thanks for your assistance with this matter. Regards,
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🇬🇧🇬🇧 #BackBoris 🇬🇧🇬🇧
(@ozziecjs) reported
@virginmedia There’s no email in my junk folder. Advisor from a couple of weeks ago & today’s both checked my email address. The one today rang me on my mobile after I’d been cut off, she checked my email & said she’d send a confirmation. That call died, she never rang back
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Miri
(@Kleo_Patra) reported
@virginmedia I have tried that now since Monday. As landline does not work I can’t call 150. On the other number no one has been available all week. All I can do is to cancel all my services via recorded delivery- and I am getting to that point
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nemo
(@nemo20000) reported
@OhBendy @virginmedia That can supply fibre in this area? Nope. However, since they were bought by O2 the service locally has greatly improved. Make of that what you will. It used to drop dozens of times a day. Now it’s only a couple of times per day. Luxury!
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JanLu 🇪🇺🌹🐝🌱🍷🥾
(@Janet_Greaves75) reported
Friday night viewing ruined by failure of internet. Rest router twice then call @virginmedia who run tests, say there is an issue, then ask for password. I get through, to automated message saying they're closed. Thanks a bunch. Pay a fortune...for nothing. Thanks a bunch.
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💋
(@PartakeAndMake) reported
@somelikeittepid @TOTPFacts @virginmedia Seriously considering the same. Non-stop issues with the transmission yet they have no problem taking my money every month, without so much as an automatic discount for constant bad service.
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be nice to each other
(@Peace4Love121) reported
@virginmedia the whole virgin brand is going downhill my experience in the last 12 months has been just awful first I couldn’t get through to change my flights @VirginAtlantic now it takes me hours to get through to @virginmedia I’m done with you I’ll spend my cash somewhere else
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The Bhoy Chris
(@ChrisMobile1) reported
@virginmedia Still doesn't help still cannot get the help i need, i need a callback. But the Virgin Media faceless organisation cannot seem to accomodate this.