Virgin Media Outage Report in Northaw and Cuffley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northaw and Cuffley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northaw and Cuffley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Northaw and Cuffley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Hackney, Muswell Hill, Barnet, Harringay, Chingford, Luton, Camden Town, Waltham Forest, St Albans, Harrow, Ilford, Wembley and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northaw and Cuffley, England
Latest outage, problems and issue reports in Northaw and Cuffley and nearby locations:
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🙌 N E I L 🙌
(@Neilz1) reported
from
Camden Town, England
@virginmedia The phone line issue is sorted..but the intermittent broadband issue is still occuring..i have been constantly trying your support team but been disconnected twice..and need to see what the issue is??? Area 21, can i DM you our account number to check?.
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Hi, Still intermittent issues in Area 21 and would like an ETA when this issue will be resolved ??
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bobby whirlwind
(@bobbywhirlwind) reported
from
Camden Town, England
@virginmedia internet has been 20 min on, 20 min off all day. your site says no issues. help?
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Zee
(@zeesh009) reported
from
Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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Hayley Craig
(@CraigFamilyBlog) reported
from
St Albans, England
I’ve literally had no mobile service all day! @virginmedia sort it out. It’s made me feel anxious all day, as I could go into labour at any point! And no... before you say it, it’s not just my phone. It’s the whole area 😔
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lynne hodgkins
(@sexystitcher) reported
from
Harlow, England
@virginmedia no mobile signal in harlow CM20 area an answers as to why ???
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James Van Hinsbergh
(@thedjjavo) reported
from
Knebworth, England
@virginmedia still without internet or proper support. How can I cancel you services please, will go with another provider
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
Thanks @virginmedia for charging us a disconnection fee of £230 after being told we wouldn't need to pay a fee on the phone. Despite the fact we are being kicked out of our house and you don't provide service in our new area. Really classy move.
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Victoria Burns
(@VictoriaLART) reported
from
Hackney, England
@virginmedia internet been down locally since 4.40pm Tuesday - following two engineers messing in the junction box on Kynaston road N16. #workingfromhome 😩
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Rosamund Irwin
(@RosamundIrwin) reported
from
Camden Town, England
@richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia No I don’t. It’s okay, it’s confusing. And yes I tried them this morning - leading to the problem where I’ve been waiting for a call back for 2 and a half hours. I appreciate your help.
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Andrew Jarman
(@E7Drew) reported
from
Stratford, England
@virginmedia looks like the mail servers down?
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
@MediaLow_down @virginmedia Not yet! Hope they will. Yesterday was awful- over 2 hours on the phone. They told us they could do it so we didn't sort out a new ISP now my partner will have to miss a week of work and I won't be getting any school prep done from home before new term.
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Whenever I have tried to call that number I can’t get through because I don’t have a VM home phone number/account number, meaning I cannot get this problem sorted.
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🙌 N E I L 🙌
(@Neilz1) reported
from
Barnet, England
@virginmedia Ontop of that our phone line service are not even working which we cannot even call you for an update?...Please DM AsAP
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx
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Natalie O'Sullivan
(@NatalieEllenO) reported
from
Enfield Lock, England
@virginmedia I can’t seem to get through to speak to anyone to assist with an ongoing issue we have with our TV service. For over a week when trying to watch TV the picture is distorted/pixelated. The only time I can watch a clear picture is when I watch Netflix.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ptitza Svobody
(@PtitzaSvobody) reported
@virginmedia Thanks for your help. All sorted at about 10:00 this morning (Friday 19 August). Evidently two of the cables in/out of the box on the outside wall had become disconnected. Rejoined them & within about 10 minutes broadband connectivity had been restored.Huge relief!
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Jamie Richardson
(@Jam_1138) reported
@virginmedia I try to sign up to subs through Stream and every time I am appalled at how poorly implemented this service is, it’s as if you don’t want your willing customers money! 💩
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Grace Mitchell 💙
(@graciegirlracer) reported
@Nakedterry @virginmedia They did this to me. I got them to listen to the call where it’s clear that I cancelled. I hear this is very common. They don’t tell you to advise on writing, try to sell you better package and don’t cancel your service.
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St Thomas
(@thomoosemorgan) reported
@virginmedia been on the phone for ages two days in a row and can't get through to anyone. Just want to cancel our package 👍
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KarmaComesAround
(@FeelTheKarma) reported
3 days in a row my Internet has gone off at this time. Honestly, **** Virgin Media.
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Grace Mitchell 💙
(@graciegirlracer) reported
@jayrayner1 @virginmedia Changing is actually remarkably easy although you need to ensure that VM know you’re leaving in writing as that’s a wee scam they love. I switched to BT, saved £10 a month with wifi in every room and haven’t had a single outage. VM went down every day for at least 5 minutes.
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Stu
(@sjthemarsh) reported
@virginmedia we have another network outage in our area. 15 hours and counting…. No communication on when we can expect to have service again. I’ve been with Virgin for less than two weeks and this is our second outage… I was with Open reach previously and never had one.
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Lythy
(@LythyNo1) reported
@virginmedia We started with the complaints link, sent an email to that department and their reply was about a different account. This is just like our son says, going round and round in circles but not able to get in touch with the cancellation team and no one prepared to own the problem.
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chris whittart
(@fatwhit5) reported
@virginmedia No I don’t need to complain, just can’t believe your willing to charge a customer of 30 years twice as much as a new customer for the same package,what sort of way is that to run a business? I will cancel my broadband once I sort out a new supplier.
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The Stainless Steel Rat
(@steelrattus) reported
And Virgin Media is down again