Virgin Media Outage Report in Northaw and Cuffley, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northaw and Cuffley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northaw and Cuffley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Northaw and Cuffley, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Willesden, London, Ilford, Harrow, Islington, Watford, Hampstead, Radlett, Enfield Town, Bushey, Hackney, Camden Town, Barking, Walthamstow and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Willesden |
Total Blackout | |
| London |
Internet | |
| Ilford |
Internet | |
| Harrow |
Wi-fi | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northaw and Cuffley, England
Latest outage, problems and issue reports in Northaw and Cuffley and nearby locations:
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Reliable broadband connection is not what Virgin delivers. No customer support . Shameful got such a large organisation.
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Ash
(@Aiel_warrior) reported
from
Barnet, England
@virginmedia hi I would like a number that works so I can cancel my contract as I’m baffled tried 0345 454 1111 for the past week and no service hangs up? Can’t email anyone no chat bot!
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia The local council resurfaced the pavement outside of our front garden wall shortly before these problems arose, so we're wondering if they damaged the cables there. I informed the engineer who came and customer services about that.
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Julie Lawrence
(@Juju79) reported
from
Hoddesdon, England
@virginmedia I have tried calling the customer service number but it says the call cannot be connected.
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info@lakedistrictcottages.net
(@infolakedistri1) reported
from
Camden Town, England
@virginmedia I have now been without broadband for over 24 hours and on your service status page, it says I have no problem. When I call, you admit the problem but give no indication when it will be resolved. When can I expect broadband in Nw3?
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Caz 💙
(@e17caz) reported
from
Walthamstow, England
@virginmedia my internet has gone down every day this week (and again now, as I’m about to start remote teaching). I’ve checked and the website says there are no problems in our area but something isn’t right and I can’t carry on like this....please help ASAP #e17
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Paul Ess 🇮🇪
(@djsmiffyp) reported
from
Harlow, England
@virginmedia Any idea why my internet has constant issues? Harlow CM18 area?? Internet been dropping in and out for a week now 😳
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Caroline Meaby
(@carolinemeaby) reported
from
Stratford, England
@virginmedia Hi we can’t get into the shows we have bought on the media store. New T&Cs page comes up and we can’t get rid. It looks a bit suspect? Can you help?
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Yes really need some help! Frustrated that none of my emails or phone all are answered. Where is customer support?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .
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Steve ✊🏻
(@Strattsy51) reported
from
London, England
@virginmedia why is live chat taking absolutely ages to connect me to anyone? I’d like to cancel my service, but if I was joining as a new customer I’m put through immediately. Are you making it difficult to cancel on purpose?
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Still not working properly. It’s pointless calling you guys as takes so long.
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Antonia
(@Flaminhaystack) reported
from
London, England
@virginmedia I've had engineers round from Virgin media on several occasions. Once I had no Internet for weeks because the engineer wired up the connection to the wrong house outside and I didn't even get a refund for the lack of service.
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia I think it's a standard engineer visit to address the broadband outage. We're hoping it won't lead to another cycle of cabling attempts, although I understand that things have to take their course and hopefully get there in the end.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia The whole neighbourhood is having this problem .
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Davey L
(@daveybuoy) reported
from
Hackney, England
Why is @virginmedia so consistently crap. No WiFi pretty much all week and no phone, WiFi or TV today. So bloody basic! #virginmediadown #virginmedia
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia #hampstead still suffering in the village as the signal is still not fixed day 4 !
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia on 14/11/20 you sold me a contract renewal for 18 mths @ £44 per month. Today, you sent a letter increasing my price by £3.50 from 1/3/21. Meanwhile you offer the same package to new customers on your website @ £40 for 18 mths. Is this how you treat loyal customers?
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Stephen Moran
(@stephen_j_moran) reported
from
Harrow Weald, England
@virginmedia All the customer service people I've spoken to (by mobile phone) have been very nice and tried their best with tests and notes on the file etc. The work on cabling seems to be a law into itself and repeatedly tried & fails, as far as I can gather, to though that is only surmise.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christ's Chin ₳ 🇺🇦
(@ChinChrists) reported
@virginmedia That's a list of court ordered blocked websites. What I mean is, no one on Virgin Media broadband can access my client's website. There are various errors, depending on the browser. Some vague, some from "Virgin Media Virus Safe".
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Paula
(@paulalouise71) reported
@virginmedia I rang the first time - spoke to 4 teams - nothing changed. Used WhatsApp yesterday and assured it was sorted - but still got an email asking for £140 today. Plus I’ve got no online account. Email brings up old details which says I’m not a customer
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Carol D
(@bluejeanbaby01) reported
@virginmedia I have emailed a complaint now. I My day has been completely ruined all because you employ customer service staff who aren't trained to serve customers well at all and who promise written details that never arrive
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Jonny Wood
(@wood_jonny) reported
@virginmedia M100 Fibre Broadband. As a new customer, in a small, mid terrace house with thin walls, I’m disappointed. It’s more disappointing that your teams only suggestion is a 3rd party purchase.
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Alan
(@crowbloke) reported
@virginmedia I'll be in touch with the billing team to cancel.
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Daniel Daytona™Hill
(@shitsinwoods) reported
@virginmedia Firestick in the TV? Doesn't happen as often as the work laptop issue, literally multiple times a day drops off for about a minute or so then just works again
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Louise
(@Louise63843921) reported
@virginmedia only company I know to charge double the cost of other suppliers and still oversubscribe services, resulting in our broadband cut out several times a day because of 'high usage' absolute joke
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KingWICK3D
(@1stKingWICK3D) reported
@virginmedia Your service has issues again… are you kidding me? This is absolutely disgraceful now.
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Hove
(@Hove) reported
Worst customer service I’ve ever received from @virginmedia had my install moved 4 times due to “outside work not being done” trouble is I saw the work being done last month.
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Brian
(@MyLeanBusiness) reported
@virginmedia @virginmedia Pathetic customer service, surely get a prize for totally ignoring customers