Virgin Media Outage Report in Lower Clapton, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lower Clapton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lower Clapton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lower Clapton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, City of Westminster, Dagenham, City of London, Paddington, Enfield Town, Kensington, Merton, Greater London, St Albans, Poplar, Hampstead and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lower Clapton, England
Latest outage, problems and issue reports in Lower Clapton and nearby locations:
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Kill on The Hill
(@lighthuggers) reported
from
Barnet, England
@virginmedia Been on call and waiting for 15 minutes. Very poor
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me
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✨ jannette
(@JannetteMunroM) reported
from
Islington, England
@JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia I know the status of the service.
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Kill on The Hill
(@lighthuggers) reported
from
Barnet, England
@virginmedia After an hour and ten minutes. Utter rubbish. Very pleased I did not take your service and went with @BTGroup
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.
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Liam Yulhanson
(@LiamYulhanson) reported
from
Islington, England
@virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia
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EU
(@NeilRAndrews) reported
from
Islington, England
@virginmedia no telephone service here, please advise. Central London
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.
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Ian Douglas
(@IanDouglas) reported
from
Kensington, England
@mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.
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Noreen Darragh
(@nordar48) reported
from
Enfield Lock, England
@virginmedia No it’s awful
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not orthodox SalafI Muslim
(@ArsenalNexus) reported
from
Tottenham, England
@virginmedia hi why my internet has been down since 2 pm can you please advise
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
@virginmedia Its just a consistently bad customer experience across mobile, TV and broadband. You CSR tools are archaic and your teams aren't suffucuently trained or empowered. The Virgin way died years ago.
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Alan R Newton (the online version)
(@AlanRNewton) reported
from
Camden Town, England
@virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.
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Curly O's
(@JanineAdelman) reported
from
Barnet, England
@virginmedia This call was in response to a well documented complaint that has been going on for months and someone calls who we are unable to communicate with and yet I believe you are a communications company. The last engineer did sort some of the issues but he left full of promises..
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kirstie Awan
(@kirstie_awan) reported
@virginmedia You useless incompetent bunch, fix time keeps being moved, was 1pm today now moved to 4pm today. What's the bets it still won't be fixed at 4pm and the time will be moved again
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Adrian Dungey
(@adrian_dungey) reported
@virginmedia The automated voice told me what I already know but gave no ETA or root cause for the outage. Would be nice to know something.
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1983blt
(@1983blt) reported
@virginmedia any danger of sorting this issue out. No internet or tv. Rather than setting a deadline and extending every three hours just tel us now if it’s not going to work for Christmas.
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SnakHooman
(@Daniel50477946) reported
@virginmedia You are an absolute disgrace. You clearly don't have a clue about what is causing the problem in Thanet or you don't care, not sure which. People are losing money, and valuable sharing experiences with their families at a pathetic £8 compensation a day. Unacceptable
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Erin ⴵ
(@_erinmelizabeth) reported
Virgin media internet being down allllllll morning on Christmas Eve is a joke @virginmedia
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Paul
(@bestp84) reported
@virginmedia please contact me about my service. I have spent hours on your support line to get everything working. Nothing works and the support team hang up the phone every time I try to give 30 days notice.
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MattyXRP
(@BallzDeepXRP) reported
@virginmedia @joharrop1 Getting the resolution pushed further and further back. Now 4pm. This is poor.
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Thomas Charlesworth
(@rexthomc) reported
@VMO2News @O2 @virginmedia Estimated time of fix just keeps getting pushed forward every time it gets nearer. This is a terrible way to say Happy Christmas to your customers.
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Sana
(@LadySs) reported
@virginmedia I am aware of that but sadly people need to know that virgin media are taking us for a ride & rights are no service no payment love Twitter as gets you to stop bull S on your site and sort existing issues out
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CallMeDukey🇬🇾🇸🇷🇳🇬🇬🇧
(@TripleASays) reported
Now I’m sitting here contemplating enjoyment. Can I get hold of @virginmedia Nope. Cancel every fart #respectfully