Virgin Media outages and service status in Lower Clapton, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Lower Clapton, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 23, 6:35 AM GMT+1.
- Internet (64%)
- Wi-fi (18%)
- Total Blackout (6%)
- TV (6%)
- E-mail (5%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lower Clapton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lower Clapton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at Virgin Media
Virgin Media is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lower Clapton, England
The most recent Virgin Media outage reports came from the following cities: Hackney, City of London, Camden Town, Waltham Forest, Poplar, Islington, Harringay, and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Internet | 3 hours ago |
|
City of London
|
Internet | 11 hours ago |
|
Camden Town
|
Internet | 11 hours ago |
|
Hackney
|
Wi-fi | 13 hours ago |
|
Hackney
|
TV | 14 hours ago |
|
Hackney
|
Internet | 18 hours ago |
Nearby cities with recent reports
20 recent signals
4 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lower Clapton, England
Latest outage, problems and issue reports in Lower Clapton and nearby locations:
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Lawrence ****** 🇺🇦 (@goonerlgh) reported from Islington, England@virginmedia Do you, or could you make a TV box remote for the elderly? Tiny buttons with tinier symbols instead of words, black buttons on black body.... Almost impossible for some older people to use. An OAP version with larger coloured buttons would be such a help!
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Lloyd Child (@islingtonlloyd) reported from Islington, England@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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Chloe (@chloehester) reported from Islington, England@virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, England@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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Geoff Neale (@g_neale) reported from Camden Town, England@premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?
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Z (@PrivArsenalFtbl) reported from Tottenham, EnglandI give up with @virginmedia, I just renewed my contract as well **** you pieces of shits
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Helen Reihill (@BBLn15) reported from Hackney, England@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia DB was dealing with this issue but has not responded since lunchtime Friday
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
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Marco (@marco_dirosa) reported from Islington, England@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
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Dionne (@dionnepat2000) reported from Walthamstow, England@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandOops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
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Mira Burton (@MiraBur44156853) reported from Haringey, England@virginmedia are you lot down? Not able to get onto your site to check and yes everything is plugged in properly and no there are no green lights on my hub!!!
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia If you were sorry, this issues was fixed long time ago…
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Steven Kraan (@drawing_daily) reported from Islington, England@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Kathy B (@KathyB05775264) reported from Tottenham, England@virginmedia my internet is down. Is there a problem in the N18 area
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Poplar, England@virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?
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Helen Pinkers (@Barchetta66) reported from Islington, England@Whiskey_Mick @virginmedia We’ve just had the same experience - waited 8 days. Not a word from them. Not a human spoken to. If I had another choice I’d drop them. 0/10 for customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy Tinkler (@TinklerTommy) reported@miss___kb Yep I have used google family and virgin media security whilst kids grew up. You can block anything you want or them and restrict sites and device time and you get to okay anything they install on the device. Most adults as thick as pig **** to use them.
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Zoe Is Dangermouse (@ZDangermouse) reported@virginmedia pathetic service and customer service is non existent… bye 👋
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aldo (@ukaldo2) reported@virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget
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James Robertson (@JameskRobbo) reported@virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything
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Charlotte 🦄🧚♀️ (@char_bone) reported@DiBrander We left Virgin Media because they were awful at fixing issues. We had a fault go on for over a month but no compensation because you have to have full service loss. It was over £90 a month too.
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Serenity Solo Studios (@SerenitySoloDev) reportedVirgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.
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Yasmin alibhai-brown (@y_alibhai) reportedCalling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.
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MR COOL (@Lifeline04India) reported@virginmedia Hi Team, no one caled still. Is this the way Virgin media support? Please cancel the delivery and order asap.
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JS (@SweeneyJoanne) reported@virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!
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Nicholas (@Nichola09215766) reported@virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.