Virgin Media Outage Report in Lower Clapton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lower Clapton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lower Clapton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Lower Clapton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Dartford, Hammersmith, Hackney, Islington, City of Westminster, Newham, Ilford, Croydon, Southwark, Paddington, Tower Hamlets, Wembley, Dagenham and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Dartford |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Islington |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lower Clapton, England
Latest outage, problems and issue reports in Lower Clapton and nearby locations:
-
Adrian Davies
(@amdavies141a) reported
from
Bromley, England
@virginmedia After four days waiting for an engineer, at last one attends but still I have no internet access or television, as "the system is down"! I am so looking forward to changing provider, you are utterly useless and unfit for purpose!
-
Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia Thanks sorted mums out, trying to sort my new packge out but the customer service is appalling and being a longtime customer means nothing at #virginmedia they are unable to offer me anything. Not impressed at all, especially when the whole family is on #virginmobile 😡
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@virginmedia I’ve no date for new place yet. I’ll be living somewhere very temporary in between. Eek. #help
-
BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia broadband really slow and on and off yet your checking service says nothing wrong
-
Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
@virginmedia To be honest LC, simply improve the quality of the customer service calls. - Too much noise in the background - No follow through on requests - Not able to find out details yet we’re paying customers. Everything is sorted now, just frustrated
-
Michael
(@michaelck1972) reported
from
Hackney, England
@virginmedia Guys, the business does the work to retai the customer, not the other way round!
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
-
Qidi
(@QidiFong) reported
from
London Colney, England
Here is it, NHS provides a better service that Virgin Media does.
-
crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
-
Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
-
Natalie Tsaldarakis
(@Ntsaldaraki) reported
from
Eltham, England
@virginmedia Of course: since Wednesday night, service is down due to outage and estimated time keeps being pushed forward! First it said 6:35 yesterday, then it was 10pm, then today 9am, then 5pm, then 9pm. Still down! Service completely down SE18 and looks like there’s nothing concrete.
-
Nutri-Train
(@nutr1_train) reported
from
Wandsworth, England
As a long time fan and customer of the @Virgin brand, #virginmedia is a joke. Customer service ❌ Reliable information ❌ Quality of service ❌
-
Ryan Fowler
(@ryanpfowler) reported
from
Croydon, England
@virginmedia poor internet service yet self check says no issues and no online agents available
-
Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
-
#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
-
BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia Useless info link. It's #virginmedia who are bad here not our internal equipment. We know all this but what are you doing about your #badcustomerservice
-
Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
-
Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Simon Froggatt
(@FroggattSimon) reported
@virginmedia as the customer I'm stuck with wifi that's inconsistent & a business where I'm a telephony customer that cannot ring me? I bet people will be keen to talk to me when my contract expires! This is why Virgin's customer service is consistently poor
-
BEER FROM THE WOOD ®
(@bftwni) reported
@virginmedia Thank you for your email reminding me my service goes from £29 to £49 A pity you cannot communicate with your managers, because they have signed me up for roughly £32.
-
Alicia Ahmet
(@aghorsley) reported
@virginmedia I’ve been trying to resolves this problem since Saturday. Tech support were calling me to help.. they left a voicemail but my phone did not ring for me to answer.
-
Ｊｏｈｎ Ｃａｓｓｅｒｌｙ
(@DLbi12John_boy) reported
@Magicemp @virginmedia I've never had a problem with them either. Been with them for 20 years. Just a recorded message on the answering machine to acknowledge the problem would have done me.
-
UK UFC NEWS
(@UFC_NEWS_UK) reported
@virginmedia I’ve spoken to 3 members of your team, logged a complaint and been promised 5 callbacks, yet have not had a single call from your team. Why do you think that I should now spend more of my time trying to chat virtually with them? Your team should be calling me to make this right
-
graham littler
(@adelwire) reported
@virginmedia Do your sales team liaise with the customer care? It appears so do rather than 100% as EVERY sales rep and operational team have made mistakes. Why is bill wrong? I have now got 2 parts of my package but least 3 bits still need sorting
-
Hélène LDP
(@blondie_helene) reported
Hey @virginmedia, could you explain to me why pay £60 per month, for no internet access? It is not getting better, it’s actually getting worst! Your service is a proper joke! Because of that, the heating system in our house doesn’t work properly and we have a little baby!
-
Charlie
(@Lottie1326) reported
@virginmedia can you contact me since every time I try talk to you over a bill you have told me 3 different amounts of now, you hang up on me or disconnect me....
-
Tot Art ®
(@artfortots) reported
@virginmedia I rang yesterday & by the end of the day (after school finished 🙄)it was sorted. Today I was given the classic turn it off then turn it on again. It is ridiculous to offer an online solution when the problem is not being able to get online
-
Hélène LDP
(@blondie_helene) reported
Hey @virginmedia, could you explain to me why pay £60 per month, for no internet connexion? It is not getting better, it’s actually worst! Your service is a proper joke! Because of that, the heating system in our house doesn’t work properly and we have a little baby!