Virgin Media

Virgin Media Outage Report in Finchley, Greater London, England

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The latest reports from users having issues in Finchley come from postal codes N3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Finchley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Finchley, Greater London, England 09/07/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Finchley, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Feltham, Ilford, City of Westminster, Paddington, Ealing, Brentford, Southwark, City of London, Islington, Hampstead, Barnet and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomHackney TV
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Finchley, England

Latest outage, problems and issue reports in Finchley and nearby locations:

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.

  • baxand Andrew Baxter (@baxand) reported from Enfield Lock, England

    @virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @virginmedia @GetYourAlexOn And spend another hour on the phone. This is totally unacceptable service.

  • elfakiuk Ahmed Elfaki (@elfakiuk) reported from Ilford, England

    @virginmedia Not sure if it is one issue that can’t fix fir four or five weeks or every week a new one. The issue is we relying on @VodafoneUK to work from home

  • cooki40 Tracey Cookson (@cooki40) reported from City of London, England

    Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!

  • katecooperuk Kate Cooper (@katecooperuk) reported from Brentford, England

    @virginmedia It’s working this morning but both broadband and TV have been having long outages (on av 6hrs per day) since Friday. I’m in NW10 and service status says it won’t be fixed until 12 Oct - is this still the case?

  • pharmr5 diviyesh shah (@pharmr5) reported from Brentford, England

    @virginmedia Stiil having issues, so what is the problem today. I should not be paying for a substance service.

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia why is the Broadband down again?? This is gapping on a daily basis

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia

  • katecooperuk Kate Cooper (@katecooperuk) reported from Brentford, England

    @virginmedia internet and tv services down in NW10. The service update says fixed by 12 Oct, is this right? (Service has been sketchy since 2 Oct) 😢

  • JCherryAMES James Cherry (@JCherryAMES) reported from London, England

    @virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!

  • matbarnett Mat Barnett (@matbarnett) reported from Walthamstow, England

    @virginmedia Thanks. We’ve just been told 4PM too but can you confirm if it was a planned outage? We weren’t given any notification and this is the worst possible timing.

  • philip_berryman Philip Berryman (@philip_berryman) reported from Barnet, England

    One month now of hassle trying to instal fibre optic. @virginmedia constant hassle. Promised engineers that don’t arrive, promised call backs that never happen, 4 hours on hold, engineer installing wires incorrectly, 4 weeks and still no service. Cannot run business! Help!

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

  • Gksharkar Gk (@Gksharkar) reported from East Ham, England

    @virginmedia since 2016 with virgin but really disappointed and disgusted as network is so cheap, sometimes feel like i am in the Amazon Forest. As advised i upgraded it and nlw paying more money but without proper service. Everyday it drops.

  • 65moon MiaMc (@65moon) reported from Broxbourne District, England

    @virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP

  • katie__arabella Katie Arabella (@katie__arabella) reported from Islington, England

    @virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    @virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!

  • welbymcroberts Welby McRoberts (@welbymcroberts) reported from Hillingdon, England

    @jimmywim @virginmedia Don't use their frequently broken / questionable DNS servers. It's been a rule for years. They've had a horrible history of hijacking servfail, nxdomain and the like. Chose something else (8.8.8.8,1.1.1.1,9.9.9.9 etc)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • vspearson85 You can call me V (@vspearson85) reported

    @DuskyMoko @virginmedia So I see. Honestly don't know why these companies bother with presence on social media, they're utterly useless. If engineer connected you yesterday, you're probably within your 14 day cooling off period, especially if you arranged it online or over the phone, so you can cancel.

  • putasinghonit Bally Singh (@putasinghonit) reported

    @RemyLeBeau @virginmedia I would never have a bad word usually but the last few months have been awful. Think my router is just knackered but trying to get a service call booked in seems impossible!

  • scottydee83 Scott Dolan (@scottydee83) reported

    @virginmedia are there issues in DD4 area? Phones and internet down

  • gottogethelp Philip Joss (@gottogethelp) reported

    @virginmedia Your customer service is a joke. I’ve been on the phone for over an hour, been passed to three departments and cut off once. Your website is repeatedly saying “something’s gone wrong on our side”.

  • Stevedey Steve Dey (@Stevedey) reported

    @virginmedia if it’s not to much trouble could you please stop piss farting about with the broadband in Lemington, Newcastle upon tyne please? You have just charged me my bill and I would actually like to use the product I’m paying for. Unless you would like to refund me?

  • Ian16653663 Ian (@Ian16653663) reported

    @virginmedia is the account section down. Services were cancelled yesterday and now can't log in to check why you have still billed me for the next month.

  • _LauraMack Laura Mackenzie (@_LauraMack) reported

    @virginmedia I’ve been waiting for an agent for over an hour now on your Live Chat - why does it take so long? This is totally unacceptable customer service

  • Brizolboy Peter Harvey (@Brizolboy) reported

    @virginmedia has your online website gone down like your broadband?

  • clicketyclack2 clicketyclack (@clicketyclack2) reported

    @virginmedia your internet service is extremely poor and then I’m told you guys don’t guarantee WiFi & try to upsell me a product that also doesn’t guarantee a stable connection. Customer service is abysmal & your offshore call centre is far from helpful. Absolutely fuming 😡

  • DuskyMoko Dusky Moko (@DuskyMoko) reported

    @vspearson85 @virginmedia Yeah I'm going to phone and cancel tomorrow I think. I'd get a new router from another company delivered faster than Wednesday