Virgin Media Outage Report in Finchley, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Finchley come from postal codes N3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Finchley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Finchley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ealing, London, Southwark, Wembley, Tower Hamlets, Streatham, Charlton, Islington, Hackney, Enfield Town, Ilford, Lewisham, Walthamstow, Kensington and Camden Town.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Finchley, England
Latest outage, problems and issue reports in Finchley and nearby locations:
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DigiTales (@Liv_DigiTales) reported from Barnet, England
@cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7
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filip greenwich (@GreenwichMyTime) reported from Camden Town, England
@virginmedia service is down... again...
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JelPattenden (@JelBoy1) reported from Hemel Hempstead, England
@virginmedia you send me emails for me no nominate stay connected stars when my internet is shockingly horrendous and you do nothing about it . Surely if you cannot provide me with a service I can leave !!
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Ferg (@LondonFerg) reported from Camberwell, England
@virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...
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Matt Lynn (@mattylynn79) reported from Hillingdon, England
@virginmedia been waiting 5 days for a call back about my package now. Rang 3 times and each time they have “guaranteed” a call back within 24 hours. I know we are in a pandemic but quite shocking customer service
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Jonathan Hodder (@Hodds229) reported from Richmond, England
@virginmedia broadband continues to be an issue. The boosters you’ve sent haven’t made a difference. Please advise.
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Derrick Barth (@derrickbarth) reported from Richmond, England
@virginmedia That was an old issue from weeks ago. It was fixed. I'm telling you the same issue is happening again.
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𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫 (@MoodyGamerUK) reported from Broxbourne District, England
@DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.
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Nick Lovell (@NickLovell_) reported from London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Nick Lovell (@NickLovell_) reported from London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England
@virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK
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Stephen John Davis (@_StephenJDavis) reported from Islington, England
@virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.
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Jim White (@JimWhite) reported from Camberwell, England
@virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.
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Dee (@0618_Dee) reported from Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
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YILDIZ SAR - HARV (@YILDIZ_SAR_HARV) reported from Kensington, England
They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes
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Johnny Alexander Roche (@IIXVIIIVII) reported from Leavesden Green, England
@itvstudios @virginmedia I’m gunna sue you for mental stress playing that same annoying as **** advert every 15 minutes.
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Nick Lovell (@NickLovell_) reported from London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Scott Brindley (@scottyboy1973) reported from Ilford, England
@virginmedia Service down in E18, Walpole Road again
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Rashid Shabbir (@rashidshabbir90) reported from East Ham, England
@virginmedia One of the worst when they commit and change the visit in last minute don’t respect others time my installation date was on 11/06/2020 ,Received call at 18:00 on 10/06/2020 via automated system that date has been changed to 11:07/2020 ,you know what 🦶
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BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England
@virginmedia Sporadic outages and having to factory reset the hub3 when it throws a wobbler the intel chipset inside is **** your network is **** and to make it worse your customer service is **** yet you’ll never admit it you need to get a new hub4 sharpish 😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom (@tomtoon2010) reported
@virginmedia Turns out the upgrade team couldn’t help and then you end up waiting over 3 hours to be put through to the “free upgrade” team for the hub as the online link for free hub upgrade doesn’t work. This is getting a bit frustrating to sort now!
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Chris Breese (@Breesey3) reported
@virginmedia @virginmedia All I need is someone to talk to. I've been on this chat for nearly 5 hours and got absolutely nowhere with your "support". It really is atrocious. Is it completely unreasonable to be able to arrange a time to talk to someone on the phone? #failvirginmedia
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Mick (@MicPinnington) reported
Hi @virginmedia it’s a nightmare trying to contact broadband support. Text links don’t relate to any queries we have so got to speak to somebody...first call over 30 mins then line went dead and now been on over 30 mins with no luck
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Romey (@Romey96247313) reported
Stop calling me each morning and evening Virgin Media for selling Sly sports. I am an existing customer and leave if this harassment continues #virginmedia @virginmedia
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Tony Barlow (@Saltbar) reported
@virginmedia Not asking for support per se. Asking for information regarding your service. Does it have vlan tagging?
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Gagi Moore Ghag (@gagi_moore) reported
@virginmedia If it showed a repair time I would have said? You are frustrating me even more I want this issue resolved and I am sick to death of repeating this over and over seems like they are only a handful of u working as no way can u justify waiting 1.5hours to speak to some one
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WolfAirsoft (@GamingFTW456) reported
@virginmedia Im not sure since i had to reactive my sim card to use the internet but the 2 wifi extenders have a strong signal from router to my pc but i dont get internet and if i do it weirdly disconnects with full signal then when i try to reconnect again i cant get internet
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Ellie Stone (@ellsdesign_) reported
Watching the Virgin Media news and my god the judges in this country let down women every. single. day
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HendoHD93 (@HendoHd93) reported
@Games_4Life_ @verge Dude I have a 50mbs download speed which is the worst Virgin media package you can get and stadia runs flawlessly so don't be talking ****.
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Lin martin (@Linnyloots) reported
@virginmedia @virginmedia have been trying to cancel my tv package for months, sent a number of letters, have put in a complaint but they send letters to text a number, the same number who told me they will have it done, still i am paying? Customer service is shocking