Virgin Media Outage Report in Finchley, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Finchley come from postal codes N3 and N2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Finchley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Finchley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Walthamstow, London, Leyton, Ealing, Harrow, Mayfair, Tower Hamlets, Bushey, Harringay, Belsize Park, Hackney, Radlett, Islington, Wembley and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Walthamstow |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Finchley, England
Latest outage, problems and issue reports in Finchley and nearby locations:
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia But I did everything. And still nothing. Seriously there must be some solutions, way how to fix it. Been patience enough for the past weeks. But I need to work & to do it I need be connected to internet. So....
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Kate Thornton
(@k8_thornton) reported
from
Camberwell, England
@KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11
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G O O D M U S E
(@GoodMuseApp) reported
from
Tottenham, England
Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...
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Mark Pickering
(@mp14mp) reported
from
Islington, England
@virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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Athletics Statto
(@athleticresults) reported
from
Enfield Lock, England
@SimpkinsIan @virginmedia Yes got the same problem no internet or very intermittant says no known fault but tech people seem to think there probably is a fault in the area but..... try disconnected a connection and phone again tomorrow if it’s no better, im working from home and can’t do my job!!
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet down in Hertfordshire cheshunt is this a known problem have restarted and reset router
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martha robinson
(@martharob1) reported
from
Richmond, England
@virginmedia No change. This has been going on for weeks and each time we call, we are fobbed off - no one seems to want to help.
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martha robinson
(@martharob1) reported
from
Richmond, England
@virginmedia as a key worker, delivering Teams lessons online, I would expect any broadband issues to be responded to immediately. Sadly, this has not been the case; despite repeated complaints about the broadband dropping out mid lesson, you have not resolved the issue.
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Aljaz Skorjanec
(@AljazSkorjanec) reported
from
Enfield Lock, England
@virginmedia I had a problem with DIrectD. You switch off the service in 5 min. When your routers don’t work. Wait for a guy for a week. Btw.. time and day that only suits you!!! I have to take days off.. Internet speed is up and down like, something like we do in Waltz. I#
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Gemma Holyoak
(@gemmaleigh_h) reported
from
Camberwell, England
@virginmedia It says no known issues when it’s still not working. It did the same yesterday
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia I sent you few message since 11am today. And I’ve noticed that you’re replying to everyone except me. Can you tell me what is happening in SE18 3AU area. I don’t have internet but I have to work, please help
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Ian Cruise #StayHomeSaveLives
(@iancruise1972) reported
from
Barnet, England
@virginmedia your poor broadband performance is annoying me. Not only did it cut out yesterday when I was in a zoom meeting, now I can’t even get my streaming devices to stream. Just awful
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Roberts
(@HeyIamLuke) reported
@virginmedia My contract is ending soon. I’d like to talk about your offers as I’m considering if I want to remain a customer or not.
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Ted Smith
(@uktedsmith) reported
@virginmedia I know!!! Your website online chat forces you to move to Whattsapp and then everything crawls along - but the phone line keeps failing after 30 mins wait. Not sure what to do about this replacement emergency backup line
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Gaynor Hedley-Smith
(@gaynorhs) reported
@Defencebrief @virginmedia You have an awful lot of IT problems
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Allan Shave
(@Shavesy82) reported
@virginmedia your customer service is appalling! My dad waited over a week for a call back and it didn't come. So he called again and the line was bad and someone at Virgin said we'll call you straight back... they didn't... again!! I've never seen anything like it!
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Ted Smith
(@uktedsmith) reported
@virginmedia I was made a promise in writing. It wasn’t kept. I’m trying to get it resolved. And I’m trying to book a technician to replace the defective emergency back up line. Hey ho. Is there a good time to call the 0345 464 1111 line when it actually gets answered before failing?
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Wayne Colegate
(@WayneColegate1) reported
@virginmedia Well I'll continue to update you on my progress, just so that any other customers in the same boat have an opportunity to see its not just them, 3hrs 30mins now. Disgusting Yet if I cancel my direct debit you will charge me for the privelege
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Megan line
(@meganline7) reported
@virginmedia I have called that number several times they can't cancel due to a fault in area for over a month
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ReddishShift
(@ReddishShift) reported
@virginmedia Yes. It takes hours to get through to you, and when I did I got no help with a fault. Have now had internet installed by a competitor, and just want to cancel Virgin. I bet if I phoned up to take out broadband it wouldn't take this long
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ReddishShift
(@ReddishShift) reported
@virginmedia Still waiting on the phone, and on the whatsapp.If it gets to 4 pm I am just going to cancel my direct debit and you guys can sort it out from that point
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Mo_Liverpool
(@Mo_Liverpool) reported
@virginmedia There is really no point complaining when no matter how many times you talk around the issue and people say they understand and see your point, you still don’t get anywhere. Would be great if people didn’t fudge answers and lie when they don’t know what to say though.