Virgin Media Outage Report in Finchley, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Finchley come from postal codes N3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Finchley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Finchley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Finchley, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Holborn, Hackney, London, Bushey, Harrow, Newham, Acton, Watford, Chigwell, Ealing, Enfield Town, Bermondsey, Balham, Tower Hamlets and Isleworth.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Total Blackout | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Finchley, England
Latest outage, problems and issue reports in Finchley and nearby locations:
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Kevin Killoran (@1FatKev) reported from Hackney, England
@virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.
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TopWhiskies (@TopWhiskies) reported from Hackney, England
@virginmedia systems outage, again; I feel these are become more frequent. I’d call to talk with someone, but the wait times are quoted as 30 minutes...
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Sujal Shah (@sujii_shah) reported from Kensington, England
First time I’ve ever finished my data on my phone because I had to keep tethering internet at home because @virginmedia can’t be bothered to fix the internet at my house. Mum, dad if I die this weekend and can’t contact you, you can blame @virginmedia 😡
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Suresh halai (@sureshhalai) reported from Ilford, England
@virginmedia please check status in IG2 area, Internet gone down.....again
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Daphne Clifton (@daphnemotivates) reported from London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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Rob Davis (@rbdavis) reported from Islington, England
@virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...
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Jelena Culum (@jelenaculum) reported from Camden Town, England
@withnail69 @virginmedia Probably not and will fix it at some point next week
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SUE ROSNER (@Storkybird) reported from Ilford, England
Appalling service from Virgin media. Internet down in our house since Thursday - appalling customer service and still no internet after 4 days.
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Depraved Acid (@DepravedAcid) reported from Hounslow, England
@vmbusiness Not good guys. Three outages this week. Poor txt comms. Getting worried.
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Daphne Clifton (@daphnemotivates) reported from London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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Reggie The Dachshund (@K9Reggie) reported from Walthamstow, England
Sorry to hear that you’re having issues with @virginmedia , I’ve been waiting since February for my installation, is it worth the wait 🤔
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Steve 'Buzz' Pearce (@stevebuzzpearce) reported from Camden Town, England
@GavinWilkie @beeshi @virginmedia Same. @virginmedia I’m switching because of your crazy high pricing and a year of promises to fix but only if I pay more. 200mb promise, never ever got higher than 50mb, peak times are dismal at 0.5mb. Bye.
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Mischa Watson (@mischawatson) reported from Hackney, England
Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏
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David Durant (@cholten99) reported from London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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LifeOfTy__ (@LifeOfTy__) reported from Enfield Lock, England
@virginmedia No broadband or tv service on the TIVO. Absolutely ridiculous for the money we pay. Sort it out you *****
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Daphne Clifton (@daphnemotivates) reported from London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
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Daphne Clifton (@daphnemotivates) reported from London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
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ANT (@pantsant) reported from Camden Town, England
COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE
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H-Town (@letsbhavinu) reported from Hackney, England
Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡
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Kevin Killoran (@1FatKev) reported from Hackney, England
@virginmedia customer service is shocking, no Broadband or TV and when you call to find out an update you get a recorded messsge “Sorry lines are busy please try later” or try another service provider.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Trisha Thaxter 💙 (@trishathaxter) reported
@virginmedia we had broadband newly installed end of august. Connection is super slow and quite poor. Is it possible to have a look at this?
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Neil (@Mr_Neil_81) reported
@virginmedia Yes, I have tried several times on my phone and on a laptop. After hitting submit nothing gets saved, my “track a complaint” page is empty.
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HBkz 💙#NHS 🇪🇺 #FBPE (@helenkabkz) reported
So glad I made the switch from @virginmedia to Sky. VM are so bad I’m still waiting for a refund they owe me and for details on how to return equipment to them. It’s been almost 2 months now.
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Shane Worthing (@ShaneWorthing) reported
@virginmedia broadband help needed. It constantly cuts out and I can never get through to the helpline.
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reyan rajah (@reyan_rajah) reported
@virginmedia you promised 500Mbps then it barely gives 90Mbps. When I call you just ping pong to different department. Your customer service is beyond a joke! can't wait to move to another internet provider.
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sophie (@sophie30805597) reported
@virginmedia @UniHomes it’s been 20 days now and still no wifi router!! Can’t believe you guys are making us pay for a service we aren’t getting!! Help asap
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EX-RS (@EXRS6) reported
@virginmedia why has my tv/internet been down for more than 24 hours!!!!!!!!!!
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Jonny Shaw | Digilocker Art & Design (@digilocker) reported
@virginmedia can I ask how you came to the conclusion that £8 a day is acceptable compensation for the self employed who can lose hundreds due to loss of service?
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CJ (@CJ60349366) reported
And yet you don’t have the decency to help/reply says a lot about you as a company @virginmedia
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Summer (@Summer26948229) reported
@virginmedia No broadband service since the early hours of Sunday morning. No updates as to why this is just pure silence. Shocking customer service I shall be cancelling .