Virgin Media outages and service status in Brent, England

Problems in the last 24 hours in Brent, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Brent, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Southall, Hounslow, Edgware, Richmond, Kensington, Greenford, Elstree, Northolt, Harrow, Stanmore, Brentford, Brent, and Brent.

City	Problem Type	Report Time
Hammersmith	Wi-fi	7 hours ago
Wembley	Wi-fi	9 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	E-mail	2 days ago
Southall	Internet	2 days ago
Wembley	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Brent, England

Latest outage, problems and issue reports in Brent and nearby locations:

• 
  Ian May (@Eyebee) reported 2 minutes ago from Hounslow, England

  @virginmedia This hasn’t cured the issue of sudden connection drops from all devices using Wi-Fi

• 
  Jeff Brown (@fadermonkeyking) reported 3 minutes ago from Richmond, England

  @virginmedia Second tweet! Trying to cancel appointment. App only lets me reschedule, not cancel.

• 
  DREAMVIEW ESTATES (@MurrayAlanLee) reported 10 minutes ago from Bushey Heath, England

  @virginmedia I would have assumed that would have put a larger team on it if it’s an area issue

• 
  Gabriela Lungu (@GabrielaLungu) reported 10 minutes ago from Kensington, England

  @virginmedia Yes, they are known issues; but they haven’t been fixed in over a month! Every day the message keeps changing. Thursday the promise is to have things fixed by Friday, Friday it moves to Monday aso… It’s been like this for a month 🤯 We work from home; we need decent broadband.

• 
  Bhaven Dusara (@Fatty_Koo91) reported 12 minutes ago from Harrow Weald, England

  How can it be called Virgin Media when it goes down so much??? #VirginMediaDown

• 
  Alessandro Ferrara (@iamAleFerrara) reported 13 minutes ago from Kensington, England

  @virginmedia Hello there, it’s past 12pm and we’re still without any Internet connection (and getting desperate now). I’d like to stress that this isn’t an intermittent signal issue but a total loss of service as we’ve been having no Internet connection AT ALL since last Friday. HELP PLEASE!

• 
  Jade Sharp (@jadesharp1992) reported 14 minutes ago from Richmond, England

  @Joe_Zindani @virginmedia I've had this so much the last week just to cancel my contract lol! You having problems with them as well?

• 
  GeorgieCox (@SkyFlier6981) reported 23 minutes ago from Brentford, England

  @MdxDavidRing @virginmedia Thinking to cancel mine! Services is awful! The engineer caused the problem that was mid teaching one

• 
  Gabriela Lungu (@GabrielaLungu) reported 24 minutes ago from Kensington, England

  @virginmedia Right… in the meantime I trust you won’t charge us. No service should at least mean no pay. If not also a bonus for the disruption and the frustration caused 😑

• 
  Paul Lewis (@paulstevenlewis) reported 29 minutes ago from Mill Hill East, England

  @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

• 
  mara penzo (@magma62) reported 31 minutes ago from Brentford, England

  @virginmedia I know where to check, thanks! My problem still persist! It's Friday night and I have no Internet?! Why? They have been carrying out works for weeks now. I think I need a compensation. Why am I paying money for no service?

• 
  VM (@BowTieMendoza) reported 31 minutes ago from Kensington, England

  @Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work

• 
  Gabor (@GaborPfalzer) reported 34 minutes ago from Kensington, England

  @Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.

• 
  YingHuiThe (@YingHuiThe) reported 40 minutes ago from Paddington, England

  @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 40 minutes ago from Kensington, England

  @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

• 
  Alessandro Ferrara (@iamAleFerrara) reported 41 minutes ago from Kensington, England

  @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

• 
  MarcHayo (@markhayo) reported 48 minutes ago from Kensington, England

  Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

• 
  Jessica Carmody (@JessicaCarmodyV) reported 49 minutes ago from Richmond, England

  @virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.

• 
  Yessi Bello-Perez (@yessibelloperez) reported 49 minutes ago from Ealing, England

  @virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.

• 
  MoMo (@ImaginaryCard) reported 51 minutes ago from Hammersmith, England

  The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  hedge (@hedge99) reported 6 minutes ago

  @virginmedia @DeeEmCee28 I haved the same issues

• 
  BT Monty🌈 OTRB (@littledonna7) reported 8 minutes ago

  3 hours on hold to @virginmedia today - shocking service for your customers. Have given up. Completely unacceptable.

• 
  Dr. Paul J. Sullivan (@DrPJSullivan) reported 8 minutes ago

  @_HadleyGamble @virginmedia A common "customer service" complaint across many companies. Poor service is expected these days.

• 
  rachaelinnc (@rachaelinnc) reported 15 minutes ago

  @virginmedia I have tried every which way to contact you by live chat, community, WhatsApp and now been on hold on the phone for over an hour - can someone please help me please with an expiring contract?!!! This is ridiculous!

• 
  hedge (@hedge99) reported 16 minutes ago

  @virginmedia a need help with my house move

• 
  Chip Lewis (@crispinlewis) reported 16 minutes ago

  @virginmedia , trying to contact you to cancel, downgrade or renew contract?! It’s urgent anyone going to answer phone?! Web chat doesn’t work! What is going on?!

• 
  Jim Harrigan (@Bloodrave1984) reported 18 minutes ago

  @virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service. BB8 postcode

• 
  Philip Loeb (@philloeb) reported 18 minutes ago

  @virginmedia your service is nothing short of abysmal. I signed a contract with you over a week ago, the very next day you sent the wrong contract to me. I have now been on the phone for over 2 hours this week trying to sort out your problem. 1 dept doesn’t speak to the other

• 
  Adam Kieran Fellows (@fellowska) reported 18 minutes ago

  @virginmedia and just as I bloody expected, phone gets put down. Absolutely a ******* joke. Been waiting for you to get back to me since Thursday on WhatsApp, your bot can’t put me through to an agent either. Disgraceful customer service

• 
  ✨ Sammie | Artist | Tattoo apprentice ✨ (@sammie_does_art) reported 20 minutes ago

  @virginmedia does anyone actually answer your customer service phone? 🙄