Virgin Media

Virgin Media Outage Report in Mill Hill East, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mill Hill East, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mill Hill East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mill Hill East, Greater London, England 12/23/2025 22:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Mill Hill East, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Southwark, Harringay, City of Westminster, Hammersmith, Waltham Forest, Hemel Hempstead, Newham, City of London, Hounslow, Hayes, Southall and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomHackney E-mail
United KingdomIlford TV
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mill Hill East, England

Latest outage, problems and issue reports in Mill Hill East and nearby locations:

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia landline down and has been for days. #broadband keeps dropping, #broadband coverage poor. I’m off to #sky it has to be better than #VirginMedia

  • justinctho Justin Ho (@justinctho) reported from Richmond, England

    @virginmedia tv not working in the TW2 area

  • GracialNation gracieface (@GracialNation) reported from Hackney, England

    @virginmedia what is your complaint phone number please as I’ve filed a complaint but no one as contacted me yet.

  • Lucy__Oulton Lucy Oulton (@Lucy__Oulton) reported from Tottenham, England

    @virginmedia Also, it's really ethically bad of you that as soon as I reduce services and money you start calling me anyway, I don't know what the 1st call or the 18th call is going to do apart from make me switch providers from the harassment

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need to cancel my service ASAP. You won’t even answer the phone..

  • JasonWhite09 Jason White (@JasonWhite09) reported from Hounslow, England

    @virginmedia Yep and no issue with the promotion running out - my issue is the way the email is laid out, basically suggesting the deal will carry on the same only to hide the actual cost (that changes a few days later) in the same print, which is incredibly misleading.

  • BeaverWatcher Stefan Rance (@BeaverWatcher) reported from Richmond, England

    Yo @virginmedia no tv in tw12. Looks like you have another fairly widespread issue as #virginmedia is trending once again. A quick fix would be appreciated. Missing the #rugby and dont want to miss #DoctorWho later. You will be in trouble for that!

  • bondmedia Bond Media™ (@bondmedia) reported from Enfield Lock, England

    @clairyfairy86 @virginmedia @btsport Same issue here!!

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia Another day and @virginmedia landline is STILL down! When will it be fixed. When I speak to @virginmedia all I get is automated response. Pull your finger out @virginmedia or there will be a mass exodus to #sky or #BT

  • BigadeeDave Dave (@BigadeeDave) reported from Richmond, England

    @deborahnorton1 @virginmedia Not working on Tw11 either, only just got over the battle of getting a credit on our bill when It went up the creek b4 xmas 🤬

  • andrewjcross Andrew J Cross (@andrewjcross) reported from Loughton, England

    @virginmedia I did tests and there is a problem. But it is not fixed. No landline, WiFi keeps dropping, terrible coverage in house. Please give me a number where I can contact a REAL person

  • NickO_L1805 Nick (@NickO_L1805) reported from Richmond, England

    @MurlocPhil @mainlymono @virginmedia I can cope with the outage (VM mega-fast WiFi still fine so laptop hooked up to TV), it’s the inability to get any sort of response or information from @virginmedia that bugs me. Just an update via tweet, or even just a voice mail message when you ring them, would suffice.

  • HWick_Bluenose Chris (@HWick_Bluenose) reported from Richmond, England

    @virginmedia So I lose @btsportfootball in the second half of the Man City Women - Chelsea Women game a a crucial moment. Down for days recently. Website closed down, presumably because it isn’t scaled to cope with customers when issues arise. TV still off. Joke.

  • nlpedwards Neil Edwards (@nlpedwards) reported from Richmond, England

    Oh look @virginmedia have delivered a crap service all afternoon... shan’t be renewing when contract ends. Terrible service, terrible customer service.

  • Alanpw1955 Alan Wilton (@Alanpw1955) reported from London, England

    @MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.

  • njanea Nicola Arnold (@njanea) reported from Richmond, England

    @virginmedia - your website is down & your phone says “sorry we’re busy, try again later” - any idea why our tv has gone down, as we have no way to ask anyone!!!!

  • ladakovich Ladakovich. (@ladakovich) reported from Richmond, England

    @Arsenal @Everton @HectorBellerin @DaniCeballos46 Looks like if you have Virgin Media as unfortunately I do then we won't be able to watch the game today as their system is down yet again .. ((((

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Still can't stream 4k @NetflixUK and @YouTube as frame rate issues. Same since installed mar2017 :-(

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Wandsworth, England

    @virginmedia can you please tell me why thete is no broadband or t v service in Sw17 8dy area !!!

  • Mister_J0nes Mr Jones THFC (@Mister_J0nes) reported from Ilford, England

    @gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDarkJudge1 Hẹn gặp lại (@TheDarkJudge1) reported

    @virginmedia Sort your broadband service out Warrington area been on and off all week if this continous I'm switching to a more reliable company

  • Mandygriffin Mandy Griffin 💙⚒️ (@Mandygriffin) reported

    @virginmedia Media service. Resolve dead spot for Wi-Fi at home!

  • Carla_Ardis Dr Carla Ardis (@Carla_Ardis) reported

    @virginmedia If you're unable to give us the service, please be honest, tell us and let us go. We'll find an alternative solution. I'm.sock and tired of this waiting.

  • PeterBeck1975 Peter (@PeterBeck1975) reported

    @virginmedia @O2 Maybe you should concentrate on actually delivering what is now a “utility” type service to clients. We have an outage and the customer service is dreadful. Get the basics right before aiming higher.

  • ofcAnthony Anthony, of course 💉💉 (@ofcAnthony) reported

    @virginmedia The ~45mbps speeds. Every device. We have some in the same room as the hub, and we have Gigabit Ethernet wired throughout the house. It was downloading an update over cable on the Series X that first alerted me to the speed issue

  • dodgyd Dave Dee (@dodgyd) reported

    @virginmedia Just re-checked, you've been emailing me about your customer for 3 years. I know her account number, her payment reference number, when she's overdue and how much, etc etc. Sort it out.

  • donnalancashire Donna T (@donnalancashire) reported

    @virginmedia Mobile via browser... Never had a problem before today

  • gazallen73 Gary Allen (@gazallen73) reported

    @virginmedia No internet since mid-day. Service Status page says "Sorry, Can't help" or some such message. Any explanation as to why it's been out for so long?

  • LOCKLEYHOBSON Richard J. Lockley-Hobson (@LOCKLEYHOBSON) reported

    @virginmedia Why are you just repeating yourself like a robot? I've already said I've had no introductory offer, that you made me pay £50 a month for just broadband, which is shocking. You are literally going out of your way to ****-over people who are trying to save money.

  • Carla_Ardis Dr Carla Ardis (@Carla_Ardis) reported

    @virginmedia 80 days without the broadband. Today, you postponed again the installation for the 8th time in a row. And, when I tried to complaint, you asked ME to cooperate. You're the worst company ever!