Virgin Media Outage Report in Mill Hill East, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Hill East, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mill Hill East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mill Hill East, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, Fulham, Hammersmith, Hackney, City of London, Southwark, St Albans, Enfield Town, Wandsworth, Camden Town, Ilford, Hayes, Islington and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
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| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Mill Hill East, England
Latest outage, problems and issue reports in Mill Hill East and nearby locations:
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🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️🌈🦒
(@TimmyLDN) reported
from
Ealing, England
@virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!
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Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Can't watch any movies at all as our broadband is down AGAIN
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Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e
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Dipak
(@dip2ooo) reported
from
Harrow Weald, England
@Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area
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Jane Lees
(@janeylees) reported
from
Enfield Lock, England
@virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience
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Angela
(@angelrosie5) reported
from
Ilford, England
@virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!
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lisah1974 💙 💛
(@harberlisalfc) reported
from
Stratford, England
@virginmedia is there an issue with broadband. Been down all morning
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amanda
(@amanda11350524) reported
from
Ilford, England
@LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.
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Mabs Ahmed
(@Mabs79) reported
from
Camberwell, England
@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia Wi-Fi is SO BAD. I’ve check service status online it says it’s fine but I hasn’t been working for 2 hours now. Wtf is you lot doing. It’s been disturbing for weeks now too.
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia I'd just like to cancel! Nothing personal! But stumbling blocks are being put up and it is tiresome.
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
Er, @virginmedia we’re in Sw18 2 & we were promised our wifi would be restored at 11.59 last night. Still down. Wanna make us another bs promise you won’t keep? 😡 #virginfail #notagain why are we paying you again? 8th outage this year ffs
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David Renton
(@david_renty) reported
from
Barnet, England
@virginmedia bit of a pain that if you want to cancel a new connection on a weekend then the first line cancellation don't seem to know you can't do this...
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Drew Salisbury
(@DrewSalisbury5) reported
from
Barnet, England
[1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
Congratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡
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Nick
(@N1CKxP) reported
from
Tottenham, England
My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then
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Nataliya Klymko 🇺🇦🇬🇧
(@KlymkoNataliya) reported
from
Southall, England
@virginmedia can you confirm if there's an outage in my area (area code 21)?
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Lisa
(@Lisamarie0410x) reported
from
Enfield Lock, England
@virginmedia whole service has gone down. Its bloody ridiculous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Miles
(@MartincMiles) reported
@virginmedia My friend had a problem with her router. After calling, you transferred her to gadget rescue and then charged her £60. The issue was your router, which is now working again. Why are you sending people away and making them pay £60 for help with your equipment?
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Lil’ Prawn Pirate ☠️🦐
(@CrabCrisp) reported
@virginmedia Only the power button is on. I'd also like to point out that we've never been able to get internet access upstairs with your garbage fire broadband, and we have to reset the TV box every time we want to use Netflix.
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Brad Bennett
(@BradBennett95) reported
@virginmedia Any idea as to what is causing this? Some clarity required really, given that I am supposed to be working and my Internet has completely gone down. People have livelihoods relying on this and there has been no communication about it except when I get in contact myself
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Lil’ Prawn Pirate ☠️🦐
(@CrabCrisp) reported
@virginmedia LMAO just says you're doing work on it. Don't you think this should be communicated properly??? Why isn't this on your service status page, the first place we are always told to check!!! Does this work mean we will FINALLY be able to get internet upstairs?
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Ryan T
(@kingryan2020) reported
@virginmedia stay away from this company worst customer service ever one person telling you, you won't pay anything as you not received guaranteed speeds and another person saying £128, bunch of scammers 0 stars for service and customer service
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Ben Hayes
(@bhayes_cricket) reported
@virginmedia if your carrying out works in our area (SE5) that results in a loss of service, why would you not inform us in advance? I’ve missed so many important calls this morning and it was completely avoidable. Truly awful service as always.
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mickeymarsbar59
(@mickeymarsbar59) reported
@virginmedia Yes. It’s been a daily occurrence and I’ve had numerous engineers visiting my house. One stated the the signal is extremely weak here. Another stated that the new cable that we had laid was even worse then the old one. Constant calls, reboots, denials and then unable to cancel!
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Marc Brunel-Walker #GetVaccinated
(@MBrunelWalker) reported
@virginmedia Yes - and as an existing customer - they cant help. Deals are reserved for new customers only .. which is crazy as you would rather try and gain a new customer and LOSE a loyal customer
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Joe Goldberg
(@JoeGoldberg1980) reported
@virginmedia @virginhelp Data protection and lies being told tried 789 numerous times tried via text message , been through telephone watchdog people and virgins answer was cancel the contract not take ownership of the issues, went through gdpr people who referred back to virgin awaiting a response back
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anmol
(@anmolsiinghh) reported
@virginmedia My tv is coming up with 'the dvr has detected a serious problem and is attempting to fix it'. Been like this for 4+ hours now. Any idea on what to do?