Virgin Media Outage Report in Mill Hill East, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Mill Hill East, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mill Hill East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mill Hill East, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Waltham Forest, Southwark, Ealing, Southall, Watford, London, Richmond, Hackney, Newham, City of London, Ilford, Paddington, Barnet and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mill Hill East, England
Latest outage, problems and issue reports in Mill Hill East and nearby locations:
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निकुंज राई
(@masters_nik) reported
from
Camden Town, England
@virginmedia Constant, persistent disconnection. Problem not noted on virgin service link.
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I am Burt Reynolds
(@nonangrybiker) reported
from
Walthamstow, England
@virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia There isn't. It's just a poor quality issue. That your broadband in the area is not sustainable.
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Umar Shareef
(@umar1s) reported
from
Southall, England
@virginmedia I've tried rebooting as well. The problem persists.
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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Help Leila
(@HelpLeila) reported
from
Kensington, England
@richardbranson #virginmedia #virginfamily #London #UK #Sydney why fly @VirginAtlantic @VirginAustralia when you’re not treated with respect as a customer - fly nxt time with @SingaporeAir
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Aman Jain
(@aman_ja) reported
from
Camberwell, England
@virginmedia Hi, my broadband is down and I'm unable to get through to your customer service
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Andy M
(@AndyM_N3) reported
from
Barnet, England
@virginmedia I didn’t ‘tweet you’ and I know you won’t help, so jog on pal
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
@virginmedia I just dont think it's acceptable to hang up on your customers 3 times in a row this morning... all I want to do is cancel.
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TamTamm♥
(@buttertam80) reported
from
Ealing, England
@virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia I did they were useless. Told me to put up with these lousy slow speeds. Told me you don't guarantee the broadbamd speed on wireless at all!
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Sara Sparrow: Handmaid.
(@20S0mething) reported
from
Eltham, England
@virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.
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Darryl Robertson
(@Darryl1712) reported
from
Hemel Hempstead, England
Really wish sky did good broadband. The level of service from @virginmedia is shocking
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AndyWilcock
(@AndyStamford) reported
from
Hillingdon, England
@virginmedia ... lost all TV, Broadband and Telephone in UB10 8SJ... your operative said it would be intermittent until 30th September!!!!_- Been down over an hour now and my wife and I are trying to run a business... and it’s all in the cloud!
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Rob Barnes
(@RobbarnesModel) reported
from
Watford, England
@virginmedia probably the worst customer service going 👎🏻
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Andy M
(@AndyM_N3) reported
from
Barnet, England
Virgin Media broadband issues again. Do not deal with this joke of an organisation. Terrible internet and their customer service is even worse
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Imran R
(@ImzyyR) reported
from
Harrow Weald, England
@richardbranson Dear Sir, your customer services @virginmedia are very poor. Getting passed from team to team with nobody taking responsibility for your errors. It’s left me out of pocket. Regret moving to @virginmedia!!!
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Olivia
(@Olivia121994_) reported
from
Harrow Weald, England
@virginmedia We've done all of this. It's been two days; no known area issues and we have re booted several times.
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amelia
(@ameliavickerypr) reported
from
Hackney, England
@virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Naz Mantoo
(@nazmantoo) reported
@virginmedia Really appreciate you telling me spend another whole day trying to speak to someone at Virgin, on another fruitless attempt to get it escalated. A genuine lack of care towards a customer’s experience and frustration
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asha
(@ashasilva) reported
@virginmedia silence I see.... why is that?? Seems your customer service had taken a real turn for the worst! I expect contact and reasonable attempts to resolve my issue and so far I’ve had diddly squat
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David Cav
(@DavCav23) reported
@PollittKris @virginmedia I called up but no offers for me. So now cancelled. Plus service hasn’t been great (even before COVID). So price increase hardly justified for me. Especially a 10% increase! #virginmedia
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Eleanor #NotMyPM Omnishambles about covers it
(@albaugh_er) reported
@virginmedia No we haven’t. Don’t have another hour to be mucked about. Your CEO went on record telling us in Telegraph that excellent customer service was important. Not so that we notice.
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LunarLizzy
(@IAmLunarLizzy) reported
@virginmedia Hello you were quick to answer my first inquiry however I am still waiting for an answer as to WHY nobody ever calls me back or resolves my issue when they say they will. Interesting customer service 🤔
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Steve
(@Leicester4life) reported
@virginmedia Up and down like a hookers nickers
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Archie Clarke
(@awildclarke) reported
@virginmedia I need to speak with someone but can't do it on the phone because you don't recognise my account number. I was called on Friday to tell me my new order/contract was been cancelled because tenants of the place I'm moving into haven't left yet... What? Help!
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Jade Guest
(@JadeGuest3) reported
@virginmedia Frustration doesn’t cover how I feel. The customer service has been appalling and I wouldn’t dream of dealing with my customers the way you have dealt with me @VirginMediaCorp @virginmedia
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Gill Pawlowski
(@Dilly1875Gill) reported
@virginmedia It is recommending a booster but says they aren't available at the moment. Our issue isn't the signal (some rooms are poor and yes it would be great to improve those rooms) It is the wi fi dropping out completely for hours at a time, quite frequently.
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MichalDataOps
(@mikekubacki) reported
@virginmedia any updates on the outage since yesterday. Also it looks like I'm on not the only one facing this in London right now. I've been told it's a complex issue, sure, but I'm not getting any updates on that and the status checker still says internet is perfect 😥