Virgin Media Outage Report in Mill Hill East, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Hill East, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mill Hill East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Mill Hill East, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Watford, Ilford, Leyton, Poplar, Woolwich, Bermondsey, Camden Town, Tower Hamlets, Holborn, Wembley, Lewisham, Radlett, Southwark and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Watford |
TV | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mill Hill East, England
Latest outage, problems and issue reports in Mill Hill East and nearby locations:
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Barnet, England
@virginmedia Yes still v much a customer. It’s been sorted thanks. PW was randomly corrupted . Now changed
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Steven Hunter🏴
(@sculptorini) reported
from
Eltham, England
Here we go again. #virginmedia Wi-Fi/broadband constantly dropping out. I'm so sick of it. I was close to leaving but they offered me a good deal. They forgot to point out "its cheaper because we're still going to give you a **** service." @virginmedia
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia No, there’s one issue. Doing things on the cheap.
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia Please sort out this issue ASAP!! Time is money 😭😭
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Tracey Anderson
(@trsaanderson) reported
from
Hillingdon, England
@virginmedia is there a problem with broadband in UB7 , intermittent broadband for a few days and nothing today.
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia how do I actually speak to someone - intermittent broadband for weeks now - constantly tell booting - help please
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia It's still not working
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Tracey Anderson
(@trsaanderson) reported
from
Hillingdon, England
@virginmedia Yes and says no problems , I'm just about to phone up. I've reset router and still problems.
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outrage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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Richard Beenham
(@RickBeenham) reported
from
Wandsworth, England
Hello @virginmedia - my internet is down. I’m in Roehampton SW15 - is there a problem and is it being fixed? I have a meeting at 9:30!
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EnjoyRelax Studio
(@jamesenjoyrelax) reported
from
Walthamstow, England
@virginmedia Router is downstairs but before I’ve restarted it the lights are blinking as if it’s been restarted already. No wired connections in the house and no cable to check tbh - any ideas on the issue?
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Molly-Kate McCaffrey
(@moll_mccaffrey) reported
from
Wandsworth, England
.@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!
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Karim Harbott
(@KarimHarbott) reported
from
Enfield Lock, England
@virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!
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Tracey Anderson
(@trsaanderson) reported
from
Hillingdon, England
@DarkLordCookie @virginmedia We are in the same situation, No Internet since Saturday and our estimate is also 7th September. We are UB7 9JX , near Heathrow. Looks like there are issues everywhere.
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia I need someone to call me and I have raised yet another complaint on the website this is the 4th complaint with no response C-0609211914
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Incognito
(@EdgeGavin) reported
@JefferyBeaker @virginmedia They are so bad, I had the same problems with them left them as soon as I could
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Starfish & Coffee (Best Brunch Winner 2022)
(@StarfishAndCafe) reported
@virginmedia can you provide any update on the broadband outage please? Fourth day trying to run a business without Internet. You're killing us here.
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B Ledger
(@BryanLedger) reported
@virginmedia This is not what i asked, i believe your responses on behalf of @virginmedia make very clear where you stand on customer service. We will be swapping internet provider at the soonest possible chance and i would recommend against virgin to anyone who reads this.
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Sausage
(@Nancy33138587) reported
@virginmedia I am appalled at your customer service!
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Craig Molyneaux
(@Cmolyx) reported
hey @virginmedia - im trying to help my next door neighbour who has mental difficulties. His phoneline has gone down, he has no mobile phone to call you or computer to use. I said I would try and contact someone to help. Can you help out please?
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B Ledger
(@BryanLedger) reported
@virginmedia So its fine that i have to wait two weeks now? You as @virginmedia think its all good to not show up, not make a quicker booking and still charge the full fee? It does show how bad the customer service is for anyone considereing signing up with virgin.
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Gurminder Singh
(@Ginds79) reported
@O2 Two weeks in a row. Surely you guys have the infrastructure to manage this offer? Services have become poor since the merger with Virgin Media. Total shambles.
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buddhika_ruwan
(@cric_budd) reported
@virginmedia very very poor customer service today!!! #horrible #disappointed
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Paul🦉🇸🇪🦉🏴🦉
(@Placebo_obecalP) reported
@virginmedia That would be appreciated. 4 months, 2 whatsapp chats, 3 emails, numerous tweets, many, many hours trying to resolve something that should be a 5 minute fix.
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Criss
(@_Cr1ss) reported
@virginmedia No lights just the white light that’s always on .. but since you emailed saying reboot the hub because you’ve increase it form M100 to M125 it’s been crap. Netflix/Twitch don’t stream hd really bad quality. Apps on my phone open slow have to turn wifi off go on to my 4G/5G