Virgin Media Outage Report in Mill Hill East, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mill Hill East, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mill Hill East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mill Hill East, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hampstead, Southwark, Finchley, Ealing, Tower Hamlets, Radlett, Bermondsey, Watford, Woolwich, Eltham, Leyton, Wembley and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| Hampstead |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Mill Hill East, England
Latest outage, problems and issue reports in Mill Hill East and nearby locations:
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia Can you please look into why my internet is so useless and slow?
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Trying to get a late payment charge off me is not solving your problem here. Sure, charge me a late payment fee if you h e to but at minimum credit my account with a free month or something ..?!
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Do you want me to post the whole conversation John? It reflects really badly on your customer service… Happy for the world to see how silly your text service is... completely useless, complete waste of time
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Hi, it came back on about 11 for 10 minutes, then at about 12.30 since when it has been stable. This is third outage of several hours in 4 days. Can this be fixed?
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Reece Hodges
(@DJReeceHodges) reported
from
Enfield Lock, England
@virginmedia why does my internet always have some sort of problem?
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom virgin media customer service DOES NOT EXIST.. all your paths to engage (phone, text, twitter) are all complete wastes of time. Stuck. Trying to engage. Impossible. Another customer forced to leave ..
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Intermittent .. and for the whole street. I tried repeatedly to engage VM on this and was impossible to contact / get response. Hence I have withheld payment . Service has been so bad I understand that I can cancel contract ..
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neil sculley
(@NeilSculley) reported
from
Watford, England
@virginmedia forgotten password in a loop, keeps taking me back to change password screen, having put in a new one. Please help🤞
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mundele madesu
(@ornellasiobhan_) reported
from
Camden Town, England
@virginmedia **** wifi, awful customer service
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Help me
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Laura 🐐
(@Laura_Rads) reported
from
Wandsworth, England
@virginmedia Okay so I’ve just been told an outage until 4pm, it was 5.55pm yesterday and it was back before but this isn’t ideal when working from home and why does it keep happening?
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia , We had a full loss of service for days on end of my whole street… So what do you do about that?
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Mike Malan
(@FunkyJazzMuso) reported
from
Tottenham, England
@virginmedia y’all been harassing me since 25 July for your equipment, but my contract expired 31 July, and you charged me for August too ... so paying for a service I can’t even use! I want an email address so I can file a complaint!!! 😡
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Matthew Bultitude
(@MattBultitude) reported
from
Camberwell, England
Waiting > 1 hour and still no help from @virginmedia customer services. No broadband for 24 hours. No useful online support. Appalling customer support. 😡
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Thank you! It’s working atm but It has been very unstable lately.
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia again down!!! What a horrible service #virginmediadown
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Matt
(@MattX1971) reported
from
Hillingdon, England
@virginmedia - oh surprise surprise !! No broadband yet again in the UB8 postcode. #virginmediaisajoke Amazing business model - Customers paying for a **** or simply Zero service.
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP
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The Jase 🐶 🎸 🎥
(@jasemonkey) reported
from
Camberwell, England
@simonmhickson @virginmedia They were so awful when I had a problem years ago. I only resolved it by finding out who their head of PR was and contacting them.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Justapeak
(@Justapeak2) reported
@virginmedia My internet has been down since yesterday, I have tried rebooting the system multiple times with nk success... please help
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Mark
(@markved1) reported
My internet has just stopped working right in the middle of my urgent call. @virginmedia can you please check if there is an issue in the area SL1 7EB?
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Jazz
(@jazzjuttlay) reported
@markved1 @virginmedia SL1 7b here, if it helps my service has gone too. Was ropey yesterday evening as well, not sure if related to today's outage.
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beatrice
(@beatric57038381) reported
@virginmedia As I thought complete waste of time writing out full explanation to your little bot text . ItS summary is VM is the account holder of an account 109336504 and has a cable issue, and DPA attempt via security questions Not passed.
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Moss
(@MossAbhram) reported
@virginmedia I'm receiving callback from India after my constant calls to virgin, virgin staff telling me WiFi connections is not virgins problems. What kind of a bullshit customer service is this. Need a manager from the UK to contact me ASAP.
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simone lord
(@simone_lord) reported
@virginmedia are you having connection problems in PR7 6JT area? As I have no internet and hence also no phone!!
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Nicky martin 🍀
(@nickybhoy1888) reported
@virginmedia have you got an email or phone number to speak to customer services or complaints department?
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Alloqui Strix
(@AlloquiStrix) reported
@virginmedia "For the best service possible, please go to [website]" - yep - that doesn't work either. Phoned again - "it will be faster to use [website]" - no it won't it doesn't work.
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🤗🌈 🙏ROISIN 🙏🌈🤗
(@rm_mcguckin) reported
@sweetcheek @virginmedia It’s disgusting I’m so distressed by it all .... cognitively and physically these calls are a nightmare for me so to have to repeatedly go through the same long hold process and questions is unacceptable with no resolution
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Subrata Duari
(@SubrataDuari) reported
@virginmedia I am sorry. The current situation cannot be an excuse for the WORST CUSTOMER SERVICE. This is a business connection, and our jobs getting interrupted everyday. The Manager was supposed to call me back in "15 minutes". Now it's 15 days still waiting for a call back. Not helpful...