Virgin Media

Virgin Media Outage Report in Mill Hill East, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mill Hill East, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mill Hill East and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mill Hill East, Greater London, England 09/03/2025 07:25

September 03: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mill Hill East, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of Westminster, Hammersmith, Paddington, Islington, Hampstead, Barnet, Wandsworth, Hounslow, City of London, Hackney, Newham, Northolt and Greater London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mill Hill East, England

Latest outage, problems and issue reports in Mill Hill East and nearby locations:

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service

  • sbraganza Stan Braganza (@sbraganza) reported from Barnet, England

    @virginmedia internet is down here in N14. And before you tell me, I tried to check service status, but the service status checker itself is crashing too. Let us know you’re working on it and give us an ETA so we can tell our clients.

  • catgull Catherine Gull (@catgull) reported from Kensington, England

    @virginmedia what is going on with the network. No service!

  • NailsByNemo Atima Bhatnagar (@NailsByNemo) reported from Brentford, England

    @virginmedia not the best time to have an outage if all your services!!! Happens far to often for my liking and often for hours on end if not the whole day. As a home worker I rely on my internet connection!!! Sort it out!!!

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @virginmedia @leesoo89 It’s not working.

  • NickAKramer Nick from London (@NickAKramer) reported from Barnet, England

    @virginmedia Outage N12 North London Call centre not even ringing Web site down. Need Broadband for WFH. Please put status on Twittet ASSP

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls

  • TomMcKCharity Tom McKenzie (@TomMcKCharity) reported from London, England

    Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • chrisruby3 Chris Ruby (@chrisruby3) reported from Brentford, England

    @virginmedia no internet + service site is down... huge issues, London offline, can’t work. Resolve ASAP please.

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling

  • abhishekbagga28 Abhishek (@abhishekbagga28) reported from Ealing, England

    @virginmedia I am suffering a service outage in London , #W13 it shows somethings broken on your website when I try to check the service status. Any updates when this will be fixed

  • vickileepower Vicki Power (@vickileepower) reported from Camberwell, England

    @virginmedia No broadband at SE22 0DJ since 10am. Virgin phone auto test says nothing wrong with the service in my area. Help.

  • chrishadland89 Chris Hadland (@chrishadland89) reported from Ealing, England

    @virginmedia no Broadband service. London W5 area for about 2 hours now.

  • dianaziedina Dino (@dianaziedina) reported from Kensington, England

    @virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑

  • SarloFabio Fabio Sarlo (@SarloFabio) reported from Ealing, England

    So @virginmedia I can't check my broadband status on your 'Service checker' and your phone lines won't let me get through, I need this sorting out ASAP! #virginmediabroadband

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    Virginmedia is down in Harrow and apparently all over the country. Even their service status page is down.

  • stephen_09 Stephen (@stephen_09) reported from Hammersmith, England

    @virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.

  • phil_marriott Phil Marriott Ⓥ (@phil_marriott) reported from Camberwell, England

    @laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • petebeckett1 Pete (@petebeckett1) reported

    @virginmedia To be honest I'm so fuming that our connection still isn't sorted, after over a month of telling you about intermittent faults, and now nearly a week of total loss of connection, and you appear not to care at all, dodging the point that the CS agent put the phone down on me

  • BenningtonIsGod 💘💘 #AnGeLcHeStEr 💘💘HiLdA ⓁⓅ ★ •♬•♫•. (@BenningtonIsGod) reported

    @virginmedia They wanted to know how many devices we had. It's landline calls. Said we had been hacked & could give us all IP Addresses etc but I just didn't believe them & said I had to go. They've rang back a few more times since but I know it's not official so hang up it's just annoying

  • gindan82 Dan L (@gindan82) reported

    Excuse me, @virginmedia, I’ve no WiFi at home (or wife, for that matter, which is how my iPhone first autocorrected that)… and your fix estimate is 18:00?! How am I supposed to get any work done?!?!

  • jordhwrh Jordan (@jordhwrh) reported

    @virginmedia how can I cancel my virgin media when I have no email as my Nan passed and my mum can’t remember it?

  • JoannaB50859080 Joanna Barton (@JoannaB50859080) reported

    @virginmedia why do feel it's ok to sign someone up to a contract when specifically asked not to, under the guise of a free gift to a loyal customer and then when queried try to charge £80 per service to cancel. I do not wish to pay £240 to get out of a contract I didn't agree to

  • SamAFCDavies Sam Davies (@SamAFCDavies) reported

    @DannySaunders1 @ShaunsmithSKS @virginmedia Wish they’d fix mine instead of apologising and lying too me all day

  • veggiehowtocook Veggiehowtocook (@veggiehowtocook) reported

    @CFCMuzza @virginmedia I face this on a regular basis, have made a complaint not heard anything, its unacceptable

  • Musicalgoose71 musicalgoose (@Musicalgoose71) reported

    @preccyprescott @virginmedia Absolute joke mate. 65 quid for bb and basic TV. I am not expecting any type of apology so just going to cancel ASAP. Going down to see him tomorrow to sort it out. God knows how long he has been paying that

  • zoeajayixo zoë (@zoeajayixo) reported

    Why is virgin media wifi so terrible

  • Jinx_Cee Steve (@Jinx_Cee) reported

    @virginmedia @MoneyTelegraph how do I escalate a complaint. Cs is a waste of time phones about 20 times going round in circles. 8 weeks on and still paying for what I'm not getting. Emailed CEO and no answer... what do I do to get it fixed