Virgin Media service status in Brent, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Brent come from postal codes NW6 and NW2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Brent, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Brent, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, City of Westminster, Wandsworth, City of London, Hackney, Wembley, Camden Town, Enfield Town, Kingston upon Thames, Westminster Abbey, Brent, and Brent.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 26 minutes ago |
|
Croydon
|
Internet | 3 hours ago |
|
London
|
Total Blackout | 7 hours ago |
|
Hammersmith
|
Internet | 8 hours ago |
|
London
|
Internet | 8 hours ago |
|
Croydon
|
Total Blackout | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Brent, England
Latest outage, problems and issue reports in Brent and nearby locations:
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John Pritchard (@JohnPeeOfficial) reported from Merton, England@virginmedia goes down more than a brothel worker
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Izabel Sequeira (@kzrdr2) reported from Hounslow, England@virginmedia hello virgin what is wrong with the Wi-fi. It is down.
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emma may (@BallardEmmamay) reported from Spelthorne District, EnglandHave you noticed that on this tweet we told @virginmedia there was still an issue and they didn’t even respond! Customer service at its best.
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emma may (@BallardEmmamay) reported from Spelthorne District, England@avbuss @Ofcom @virginmedia If virgin haven’t fulfilled their end of the contract by providing the full service as promised and repairing any faults I don’t see why he should have to pay his notice period. A contract works both ways it’s clear you have failed this customer just as you are failing myself.
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Stephen Hance (@StephenHance1) reported from Lambeth, England@virginmedia we have been waiting for an engineer to fix broadband all week. Texted you, used online chat, no replies. Please get in touch.
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Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England@virginmedia Internet has just gone down again. Much love and no surprise. Regards. #NotRobert
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, England@virginmedia My partner did. Two hours later after the auto response still nothing. Evidently different sections of your company do not talk to each other, your system is broken, and for the amount we spend on broadband it's frankly unacceptable.
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Matheus na Casa (@maffff) reported from Lambeth, England@ayyreus @JayyyLFC_ @AllOutTHFC Virgin media just gone down for me...
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, England@virginmedia We are still waiting for the customer service call that was coming at 8am.
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Jack Bremer ⚡️ (@jackbremer) reported from Wandsworth, England@virginmedia I think it’s pretty poor that your routers don’t allow us to change DNS servers - I’d like to use some family filtering (Cloudflare/Cleanbrowsing etc) and have to do it per device instead. The kids will figure out how to change that in no time!
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Luke Bailey (@lukebaileyphoto) reported from Lambeth, England@virginmedia Persistent network issues continue to hinder the ability to work from home. I endeavoured to check the service page but it itself would not load so I’m guessing there’s an issue somewhere. Issues include long dropouts and high response times. #networkengineer
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Nicola Taylor (@nicolajtaylor) reported from Egham, England@virginmedia No compassion or help for customers that are struggling! Disgusting attitude!
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Elias Chris Christodoulou (@Chrisveria) reported from Enfield Lock, EnglandVirgin Media down again 350 meg speed !!! It is never that speed lucky to get 200 rang virgin media and put me on hold for ages.... I give up....
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Channy (@walshChanny) reported from London, England@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
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🅡🅞🅑 🅜🅔🅢🅤🅡🅔 (@robmesure) reported from Brentford, England@lucitelu @virginmedia Been getting on very well since I changed to Vodafone from awful, awful Pl*snet.
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Sarah Lockett (@sarahlockett) reported from Camden Town, England@VirginMember @virginmedia @AmazonPrime No problem. I can’t figure out how to do it on the website. Help please!
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linda holmes (@pussinpjs1) reported from London, EnglandNo access to the Internet @virginmedia anyone else having problems
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Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England@virginmedia @MrTClayts It is not. There are no known issues in my area at the moment.
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Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England@virginmedia Again. Internet just went down.. Useless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Light (@UKLightCreation) reported from Redcar, England@virginmedia No, just continue to ignore me as they have no idea how to fix it
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Natalie (@NattoBri) reported@virginmedia An hour ago ( at which point it was working but we were having occasional issues but since reboot we have nothing ) they advised there was a service interruption from 11-23 rd in the area ( that we wasn’t told about) and nothing they could do , end of!
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Brian Jacobs (@brianj49) reported@virginmedia Yes via their chat facility. They told me the driver's transmitter was not working. They couldn't call him. Then they cut me off.
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Chris King (@chrislkingy) reported@virginmedia So you’re saying the service I am getting is acceptable? Continual drop outs and slow connection are ok for over £50/month?? Do you not think I’ve done numerous factory resets over the past weeks?! Why should I have to?? I should get what I pay for!! Thieving company, stay clear
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sajeed xec (@Sajeed_B) reported@virginmedia I really would like someone to assist with this. Been ongoing since November and I've about had enough of the lack of support on your end please could I get a response
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Wilty (@Wilty_3) reported@virginmedia You would let your customers...? I’m sure there is an end to that sentence somewhere. No, it wasn’t cut off. It was 1MB which is next to useless anyway. I spent 2hrs on the phone trying to get an email address working because the website link broken but I gave up. Beyond useless
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Sheila Bell (@sith_hypno) reported@virginmedia @piperj50 Called 150 on 3 occasions today and on each was put through to yet another department each time due to 'issues'. Currently on text help and been on hold for well over an hour now.
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cj hubbard (@ir_427) reported@virginmedia Sadly they do not seem to settle down after a reboot. And I certainly wouldn't expect to be having to do that once a day (or more - as I've already done it today and the network is misbehaving again now). I have a Hub 3. Thanks for the reply.
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Andrew Rooney (@arooney1990) reported@virginmedia your service is ******* shite
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Stephanie Ryan (@Steph1973Ryan) reported from Limerick City and County Council, Munster@virginmedia seriously, is there an outage in limerick area or is it just my modem turning on and off all afternoom