Virgin Media Outage Report in Ruislip, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ruislip, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Staines, Hammersmith, Wembley, Merton, Kensington, Watford, Barnet, Borehamwood, Kingston upon Thames, Hampstead, Uxbridge, Northolt and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Paddington |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@virginmedia Only the tv drops out, same time every Friday about 7pm, no errors are on the website
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia One of your service providers have just said there is a problem in the area and the internet will be down until the 23rd March... surely this can’t be correct...
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@patricksturg @virginmedia This should not be posed a question rather a statement of fact. It is the worst customer service.
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
@virginmedia Thanks. Yes the account was transferred to my mother - but we didn’t realise we’d lose his email address too. We haven’t been able to let people know he’s died because we don’t know who is still messaging him. I just can’t get anywhere with the complaint system.
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia internets down again.. is there an outage?
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Eoghan
(@owengmusic) reported
from
Wandsworth, England
@virginmedia can you please cancel my order. Your Filipino call centre staff just put me on hold for ages and then hang up on me.
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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Sophie Joanna
(@BeesWingedEyes) reported
from
Watford, England
When my Dad died last year @virginmedia, you deleted his email account. I’ve been trying to get it back to check his messages but the complaints department keeps saying they’ve tried to call and couldn’t reach me (they haven’t) and then closed each complaint. Can you help please?
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
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Liz Hoefsmit 🇮🇪🇾🇪🇪🇺🛫
(@mrshoefsmit) reported
from
Kingston upon Thames, England
The only thing worse than Saturday nite TV is @virginmedia outage for several days 😡 no Netflix and no on demand.
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@PaulLuckhurst @virginmedia Hi @virginmedia - This morning I'm having the same problem Paul was. A rights restrictions message on the video stream on BT Sport 1 via Virgin TV Go. Never seen this before. Can this be investigated. Fairly certain there can have been a sudden change in rights mid-season. Thanks
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Cherstyn Hurley
(@chersvacca) reported
from
Barnet, England
@virginmedia what is happening, disastrous internet today, total outage for hours at a time in North London. #deadlines and #homeworking impossible with this lack of service ? No explanation or idea when it will be restored
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Will Martin
(@willmartinesq) reported
from
Wandsworth, England
@virginmedia cancelling installation the working day beforehand, and then only telling you that it is rescheduled for 3 WEEKS TIME WHEN I CALL YOU, is terrible and stressful but completely on brand 👏🏼
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craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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Matteo Buschittari
(@matteobuschitta) reported
from
Wandsworth, England
@virginmedia internet not working in clapham common area...tried all the procedures already and none working
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Khemical
(@khem21766391) reported
from
Ealing, England
@virginmedia Yes, it says I have a good internet speed which is incorrect. As I said before, Iv contacted your customer service and one of your agents said that the internet will be down until 23rd March & that there is an outage in the area. Surely it cant take that long to correct a fault
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Hi, I’m getting around 80mpbs now, should be 350 though, when I try and test it says there’s a problem in the area, but no further information
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Arun
(@Arun49300071) reported
@virginmedia I have tried multiple times to get my kit and for connection. No one is taking the ownership of the issue and just transferring the call around. Just wondering where do i complain about the Virgin media customer service.
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DelphiSwimsLate
(@delphiswimslate) reported
@virginmedia But I’ve had intermittent service for weeks and when calling I was told issues started on the 4th Dec and won’t be resolved until 21st Dec. That’s a really long time. It doesn’t help that these online self-serve pages say that everything is ok.
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jaokait
(@jaokait) reported
@geekypastimes @virginmedia Ey, if you are having packet burst issues. Make sure your pagefile is set to correct drive. My friend had similar issue and we spent ages trying to figure it ut. Turns out pagefile was on old hdd causing burst when offloading memory.
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Allan Williams
(@trmo67) reported
@virginmedia Thanks for zero help then. Still in my cooling off period, so maybe just best to return to Sky.
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Julie Bailey
(@mejulie64) reported
@virginmedia absolutely 💩service! Down since 9th December, 2 engineers, new equipment but it’s a fault in the street cabinet - I’ve said that since day one!!! Just fix the bloody thing, it’s beyond a joke now 🤬
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steveR
(@Stev1446) reported
@virginmedia Hi for some reason I can't get into my emails anymore please help
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Peep the Vox
(@VoxelCubed) reported
@virginmedia As of right now it’s still down everything can connect it’s just providing internet
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Adrienne Leonard
(@orion_678) reported
@virginmedia Such a waste of time and resource. Ordered a month ago and external work was done by 3pm yesterday, but would have to wait almost 4 weeks for the internal installation and spend the holidays without TV or Internet. Just an unacceptable way to treat your customers
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Stuart Dunning
(@Rock_Avalanches) reported
@virginmedia Well, you're back finishing the neighbours install this afternoon- almost like that would be the time to fix it, rather than Tuesday. £8.40 a day compensation does not help.