Virgin Media Outage Report in Ruislip, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ruislip come from postal codes HA4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ruislip, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Feltham, Mitcham, Watford, Ealing, Slough, Hampton, Kensington, Twickenham, Acton, Amersham, Borehamwood, Bushey, Radlett and Golders Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Feltham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?
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Rebecca Dundon
(@Rebeccadundon1) reported
from
St Albans, England
Losing the will to live here @virginmedia Trying to get my hub upgraded, website says please call us for free upgrade.. Can't get through on the customer service number. Help please
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia hi are there problems in N12 London area? I’ve lost tv & broadband but status page says everything is working ok? Help please
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Back again! WiFi down again since just before 2. Nothing about issues online & have done the online WiFi test which says everything is working but none of us can get online for work or school.
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Criney The Duchess of Brixton🧚🏾♀️
(@CrineyInsalata) reported
from
Hounslow, England
I know people are working from home but @virginmedia how can I get through to cancellations.. ?? I am constantly being passed from pillar to post and then cut off!! I just want to cancel a contract for a house I no longer live in
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia Happened again today. Absolutely fed up now. Poor service and no way of communication apart from twitter where you have no idea and just apologise. I need better service all round
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Johnnyplanted
(@Johnnyplanted) reported
from
Hillingdon, England
@virginmedia Hi @virginmedia unfortunately this text link doesn't work. Have given up trying to get through by phone. My DD has been cancelled, so please get in touch to resolve.
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tim barker
(@tjbarker72) reported
from
Richmond, England
@virginmedia useless useless useless broadband. Every day am told it should be OK. Every evening it crashes. Nobody ever contacted me to try to help 😒I have tweeted many times but no help
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Richard Knott
(@reknott) reported
from
Burnham, England
Just been cut off after being on hold for half an hour to @virginmedia to chase my complaint that they haven’t responded to. Poor broadband speeds, poor connectivity and poor customer service. Shocking
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
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Ronnie De Guzman
(@RonnieD88779995) reported
from
Hounslow, England
I upgraded our wifi from 200mbps to 500mbps but as always the darn thing is even slower than before. The worst thing about is am paying even more now?? I complained so many times but @virginmedia only ignores it. Why are you deceiving the public @virginmedia? @BBCWatchdog
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Yehuda Aronovitz
(@YehudaAronovitz) reported
from
Barnet, England
@virginmedia my phone suddenly won’t make calls. Can receive, text and is the same in different handsets. Been on hold for custserv for ages. Text service is taking too long too. What is going on?
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ROB FARACE 💙
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Will do but I have been having issues for over 24 hours now.
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narly
(@narly) reported
from
Merton, England
Statutory weekly **** connection from @virginmedia
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?
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Mustakim.
(@Mustxkim) reported
from
Brentford, England
@virginmedia yall *** man. Been down for 8 hours now. Trash *** internet
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ruth bankover
(@rbcurly) reported
from
Borehamwood, England
@virginmedia please advise what is happy in our area. The #wifi is not working. All internet services are down #help #virginmedia
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzie_Bee🕷🏳️🌈🇪🇺🇬🇧🦄⚫️
(@meejahoar) reported
@virginmedia Thank you. Note that the chat with NL was the culmination of six weeks of trying to contact Virgin Media by phone, text and email. Now been two months without this issue being resolved. I await an urgent update by email as promised.
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paulslim
(@paulsilm) reported
@virginmedia called customer service twice since 9 am. Both times I got cut off. Should put your WiFi service. Now I have to pay for a 2nd provider so I can work
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Just A Little Bee That’s All.
(@The_Bee_Of_Life) reported
I’m so sick of wasting every waking moment of my time that I’m not at work, sitting on hold with @virginmedia how are you ever supposed to get anything else done, when ALL of your time is spent on hold, trying to fix a companies shitty admin for them! Absolutely ridiculous!
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Rich Weetman
(@Raw0909) reported
@virginmedia What resolution, 'education given?' If I call it costs me, nearly £7 for one call on the last one. I got given a SIM I don't want or need, and someone has tried calling me on that.
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Just A Little Bee That’s All.
(@The_Bee_Of_Life) reported
@virginmedia There in lies the problem. I’ve been on hold with that exact number for over an hour (I still am) and I have done this every day for the last 3 days in order to try and speak to somebody. ALL of my time before I go to work is spent on hold with you! Do you have a callback service
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Alex Marsh
(@Alexbcfc94) reported
@Raw0909 @virginmedia Good luck getting anything sorted with those idiots. Been chasing them for months as I can’t watch any tv on one of there boxes I have. Never sorted anything, always charge full bills & only talk to you when you refuse to pay your bill but require full payment first before
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Alex Marsh
(@Alexbcfc94) reported
@Raw0909 @virginmedia They’re willing to talk about your problems, rather then there lack of payment. Even once you do pay, they put you on hold for another department that don’t answer.. Best off cancelling anything you have with them and going somewhere new mate
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moo
(@moo_rella) reported
@virginmedia it has been Nine months since COVID outbreak, lots of companies have managed to get their service back to the level it should be. with virgin media it is impossible to speak to anyone
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Chris Falkner
(@ChrisFalknerC) reported
@virginmedia CUT OFF AFTER AN HOUR WAITING ON HOLD! 2nd TIME THIS WEEK, TOTAL OF 5 HOURS ON HOLD IN A WEEK! NOT GREAT SERVICE FOR A NEW CUSTOMER.
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willy86d
(@willy86d) reported
@virginmedia I had a total loss of service for 9 days in November and was told I was only entitled to £9.50 credit on my account yet your website states £8 per day is this correct