Virgin Media Outage Report in Ruislip, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ruislip, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Wembley, Ealing, Fulham, Barnet, Harrow, Feltham, Amersham, Hampstead, Hounslow, Paddington, Stanmore, Ascot and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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Ralph E. Herrera
(@REHerrera) reported
from
Kensington, England
@virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Mark Taylor
(@MarkAJTaylor) reported
from
Wandsworth, England
2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...
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Danielle DeLellis
(@spokeswoman4me) reported
from
Wandsworth, England
@virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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clare ellison
(@clarejelli) reported
from
Merton, England
@virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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John David
(@johnedavid) reported
from
Egham, England
Outraged! Spent 1 hour on the phone trying to sort out an order for two @virginmedia mobile phones. On top of 2 hours yesterday. Still not resolved, and can’t cancel the order without passing me on to a third customer service agent. Worst service ever! #virginhatecustomers
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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TomRileyPhotography
(@TomRileyImages) reported
from
Harrow Weald, England
@virginmedia the day of all days.. no phone no broadband in HA2 area.. any reported issues?
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia They haven't improved. Service is intermittent and hasn't reached the 200Mpbs I'm paying for since yesterday. Barely 25 so far.
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.
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John David
(@johnedavid) reported
from
Egham, England
I’ve been a @virginmedia customer for years, and now feel foolish for suggesting that my wife and daughter use Virgin after their contract with another company expired. Not sure I can face contacting them again tomorrow. #completelashup #awfulservice #virginhatescustomers
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Smiley🇧🇧🇯🇲 BLM ✊🏿✊🏾✊🏽
(@smileyyearwood) reported
from
Harrow Weald, England
@virginmedia I've been rebooting all week. The problems are at your end.
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Russ
(@rusblake) reported
from
Hillingdon, England
The real breaking news would be if they didn’t go down for a solid 3 months.... this ‘news’ seems to be be every other day #virginmediadown #virginmedia
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CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing
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Mike May
(@MikeMay69) reported
from
Barnet, England
@RogerProtzBeer @virginmedia It means you're with a **** ISP Roger! Try the Martin Lewis website tool for switching. Many offer better service and at a lower cost. Virgin get consistently poor reviews-spend all their time/money on silly tv ads rather than customer service.
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ShieldWall Cybersecurity
(@ShieldWallCybe1) reported
from
West Molesey, England
@virginmedia down on Surrey ....what's going on ?AGAIN!!! How many times this year now?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emo
(@mark_eames) reported
@virginmedia the customer service that you provide is absolutely disgraceful…. Sort my internet out, it has been 8 days and no resolution in sight until next Monday. I have been passed from one department to another after 20 phone calls
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Lisa
(@lisapoulton10) reported
@virginmedia Yeah she said 31st August but that’s 3 days with no service
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Catherine Curtin
(@Catheri27073726) reported
@virginmedia Once again my Virgin Media TV is not working and the earliest an engineer can visit is Thursday. I've already spent 10 days without TV which was only temporarily fixed, I'm also told that I'm not entitled to a refund, what kind of customer service is this?
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Emma Odell
(@emlouodell) reported
@virginmedia can you tell me how to get on to the message service please. Need to dicsuss my bill going up by £16 a month and can't get an answer from anyone! Thanks
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Derek Scott
(@DegsyScott) reported
@virginmedia No need…. If you read the post… it’s advance warning of an outage… just that the link you send isn’t valid…….. I tend to live in a modern world of online checking.. 2005 want their phoneline back…
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devske5
(@devske5) reported
@virginmedia Both broadband and TV seem to be working ok again. I’ll keep you posted if there are any further problems. Thanks.
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Steggs
(@steggsybhoy) reported
@virginmedia This just takes me onto the same WhatsApp merry go round I have been on for hours before. I want to speak to a person. There must be someone that has a job speaking to customer's. I know if you want to buy a product there is lots of people . Just robots at the other end. 🙈
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Gavin
(@gavindenbigh) reported
@virginmedia we have water coming up from the footpath where your workers incorrectly dug a hole for a cable. I can not wait until the 8th of sept for this to be fixed. Your call centre is awful!
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Debbie
(@Sparkles_Debz) reported
I mean WTF when @virginmedia own website to get into your account doesn’t even work!! What a load of bollocks @Ofcom I’ve been without WIFi for a week now - pleas people go elsewhere for your BBand #badcustomerservice
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Richard P
(@RichIsbackYeti) reported
@virginmedia Nope, my account is closed so it refuses to show me anything and texting customer services is useless