Virgin Media

Virgin Media Outage Report in Ruislip, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Ruislip come from postal codes HA4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ruislip, Greater London, England 04/16/2025 04:40

April 16: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ruislip, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Paddington, Wembley, Radlett, Finchley, Harrow, Mitcham, Northwood, Slough, Acton, Ealing, Feltham, Hayes, Watford and Colindale.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

  • MrsJerryTweets SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?

  • spandya1 Sandeep Pandya (@spandya1) reported from Watford District, England

    @virginmedia broadband is up and down again, today in WD17. Are you continuing to experience general service issues ?

  • SustyPhilC Phil ******* (@SustyPhilC) reported from Merton, England

    @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

  • rh_theproject Ross Harvey aka The Project (@rh_theproject) reported from Hillingdon, England

    @virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,

  • vijayjois Vijay Jois (@vijayjois) reported from Mill Hill East, England

    @virginmedia what is the problem with #broadband this morning?

  • Kwame916 Kwame Gyamfi (@Kwame916) reported from Wandsworth, England

    Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia

  • MrsJerryTweets SusannJerry (@MrsJerryTweets) reported from Hounslow, England

    @8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Mill Hill East, England

    @virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM

  • aaronuart R. Aaron (@aaronuart) reported from Merton, England

    My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

  • JackEORobinson Jack Robinson (@JackEORobinson) reported from Wandsworth, England

    Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.

  • Mustxkim Mustakim. (@Mustxkim) reported from London, England

    Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia

  • spandya1 Sandeep Pandya (@spandya1) reported from Watford District, England

    Called @virginmedia , now a technician booked. Outages are now common, there’s little communication from @virginmedia on actual status, even the service status page is usually out of date and the call centre staff admitted to me they don’t know what’s going on.

  • silvergoatish The waving mechanical roadgoat™ (@silvergoatish) reported from Camden, England

    @virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.

  • aliceandtheink ALICE AND THE INK (@aliceandtheink) reported from Royal Kensington and Chelsea, England

    In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻

  • farnsworth_adam Adam Farnsworth (@farnsworth_adam) reported from London, England

    @virginmedia It’s appalling they can act so quickly What about the speed issue?

  • Lozraus Rex (@Lozraus) reported from London, England

    @_MxMike @virginmedia It’s been down for us since 1am 😫

  • MelanieHart72 Melanie Hart (@MelanieHart72) reported from London, England

    @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from Spelthorne District, England

    @virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Wobbly74 Wobbly (@Wobbly74) reported

    @virginmedia now into day 4 of the great virgin broadband SW19 outage. No internets as far as the eye can see, just patchy mobile data. But at least I'm still paying for the privilege.

  • RupalSutar Rupal Sutar (@RupalSutar) reported

    @virginmedia my internet has been out since last night. I've tried all the troubleshooting suggestions but still no luck. Please help. I need the internet urgently today.

  • Ghost_A316 Ghost (@Ghost_A316) reported

    @virginmedia Yeah it’s now updated. Thank you, sorry if I was off with you it’s very frustrating when we have one working from home relying on your service and having to take a day off due to the issues which is resulting in loss of pay

  • ryanbhambra67 Ryan Bhambra (@ryanbhambra67) reported

    @virginmedia Called virgin to book for a phone socket to be moved 5ft, told it’s £99. Outrage as I was a paying client ( bt don’t charge). Put thorough to another dept, put the phone down, called again, explained again, i wanted to leave, was told to bugger off at the end.

  • MissS__NQT Miss S (@MissS__NQT) reported

    @virginmedia The service status has not shown any issues in my area and the Internet speeds have been getting progressively worse for a number of weeks now unfortunately.

  • TheGreenDevil20 The Green Devil ⏱ (@TheGreenDevil20) reported

    @flossybball @virginmedia The ******* worst

  • frutysheikh Fruity Sheikh (@frutysheikh) reported from Oadby and Wigston, England

    @virginmedia broadband is down in #wigston LE18

  • joseletemuniz Jose Muñiz (@joseletemuniz) reported

    @virginmedia @CherylHoleQueen Of course your service is a disgrace. This is what you spend your time and resources on.

  • Ghost_A316 Ghost (@Ghost_A316) reported

    @virginmedia It’s not that but speaking to the neighbours this morning they are having the same issues however your saying their is no fault in the area but clearly their is… not being funny but you should be sending someone out to the area when their is an issue

  • dannyvalzTTV Danny V (@dannyvalzTTV) reported

    @virginmedia I'm happy to do that. Is there a direct dial for second/third line support? I've dealt with first line too many times and done all the usual troubleshooting steps.