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Virgin Media

Virgin Media outages and service status in Ruislip, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Ruislip, including 6 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 21, 4:26 PM GMT+1.
  • 42% Internet (42%)
  • 32% TV (32%)
  • 13% Wi-fi (13%)
  • 7% Total Blackout (7%)
  • 5% E-mail (5%)

The latest reports from users having issues in Ruislip come from postal codes HA4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ruislip, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ruislip, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ruislip, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wembley, Greenford, Richmond, Ealing, Hayes, Southall, Watford, Harrow, Amersham, Hounslow, Elstree, Feltham, Ruislip, and Uxbridge.

CityProblem TypeReport Time
Hammersmith Wi-fi 48 minutes ago
Hammersmith Internet 1 hour ago
Wembley TV 18 hours ago
Greenford Internet 20 hours ago
Hammersmith Wi-fi 21 hours ago
Richmond Internet 23 hours ago

Nearby cities with recent reports

Hammersmith

26 recent signals

48 minutes ago
Harrow

3 recent signals

3 days ago
Ealing

2 recent signals

2 days ago
Watford

2 recent signals

3 days ago
Wembley

1 recent signals

18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ruislip, England

Latest outage, problems and issue reports in Ruislip and nearby locations:

  • mmpa4
    Mansukh (@mmpa4) reported from Watford, England

    @virginmedia Been a long term customer of Virginmedia and recently renewed contract along with O2 mobile but customer services has gone downhill. Having issues with Wi-Fi,phoned again today and was told technical support will call me by 1:30pm, but no one has bothered.

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia This is boring. I’ll reach out to third parties to resolve my account issue.

  • spandya1
    Sandeep Pandya (@spandya1) reported from Watford, England

    @virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.

  • TimmyLDN
    🦒🤓TimmyLDN🙄🇬🇧🇪🇺🇺🇦🏳️‍🌈🦒 (@TimmyLDN) reported from Ealing, England

    @virginmedia Yes at £37 when as a new customer I could get it for £25. I am happy to stick at the £32 but you are not willing to match.

  • HaiderAlRekabi
    Haider Al-Rekabi 🏴‍☠️ (@HaiderAlRekabi) reported from Spelthorne District, England

    @virginmedia mobile outage TW18 1DT no data no calls and most importantly no way to contact Tech support!

  • judge_ravinder
    Ravinder Judge (@judge_ravinder) reported from Hounslow, England

    @virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!

  • dip2ooo
    Dipak (@dip2ooo) reported from Harrow Weald, England

    @Gusubeda @virginmedia My broadband is also down HA7 0800 status number keep telling me there's no problem in the area

  • MarcoOlevano
    Marco Olevano, CFA (@MarcoOlevano) reported from Hounslow, England

    @virginmedia Hi, no i have checked and the service is good. Have called your help desk who will be sending out an engineer

  • PaulswainDJ
    Paul Swain (@PaulswainDJ) reported from Kings Langley, England

    @virginmedia An ongoing account issue. All I’m trying to do is sort it out. Your staff accepted my call today and then hung up after 17 minutes of hold time.

  • will_i_am67
    Billy Baxter (@will_i_am67) reported from Slough, England

    @liamPATTIE @virginmedia So many time since Tuesday reset WiFi turned off tivo box at back at the wall everything. Called again Thursday and he told me you've got it unbelievable customer services 🙄

  • stephen_j_moran
    Stephen Moran (@stephen_j_moran) reported from Harrow Weald, England

    And another day has gone by with no landline service from #virginmedia in this part of Harrow HA1 and still the same recorded message saying they've found the problem and are working on it. @virginmedia

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    @virginmedia Will it be a quick fix?

  • FuzzyPixels
    Matt Gardner (@FuzzyPixels) reported from Slough, England

    Not gonna lie... @virginmedia could not have picked a worse moment to completely **** the bed 😑

  • StephenCavinder
    Steve Cavinder (@StephenCavinder) reported from Bricket Wood, England

    @virginmedia do you think it’s acceptable for a customer to be waiting for more than 20 minutes (and still waiting) for one of your agents to answer the phone? #justasking

  • itsnotO56763609
    itsnotOK (@itsnotO56763609) reported from Spelthorne District, England

    @virginmedia Why do you make it impossible to downgrade packages? Choosing "change package" only allowed was upgrade. Talk to customer service, they say they're only allowed to upgrade. Is the only possible to reduce package by cancelling?

  • will_i_am67
    Billy Baxter (@will_i_am67) reported from Slough, England

    @virginmedia good at persuading customers to stay with them just not very good at keeping promises. Several telephone calls to customer services still not activated request for Sky Sports can't even be certain new broadband speed has been implemented might need to contact @Ofcom

  • LinkedinMac
    Mac Laubscher (@LinkedinMac) reported from Bushey Heath, England

    @virginmedia any idea why services are down across the board in WD23 postcode area?

  • yessibelloperez
    Yessi Bello-Perez (@yessibelloperez) reported from Ealing, England

    @virginmedia I’ve had REALLY bad connectivity all week. Please can you help? Have reset device to little avail. Ty

  • paulusthegrey
    Paul Simmonds (@paulusthegrey) reported from Borehamwood, England

    @virginmedia I think I may have an idea what’s happened to your service in #borehamwood It looks like a kerbside box has been totalled by a drunk driver.

  • ExtremePCUK
    ≡xtr≡m≡pcuk 🔜 #i69 🤟 (@ExtremePCUK) reported from Hillingdon, England

    @virginmedia ABSOLUTELY TERRIBLE SERVICE! I’ve worked with major computer and ISP’s over my time but by far Virgin Media is the worst! I pay £111 a month and not one person can help. Intermittent internet for a month but they say just wait another week it may be back on!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • adrianjustone
    Adrian (@adrianjustone) reported

    @TonyDabell @mark_wootten @virginmedia I agree , I’m with virgin media they are the worst company , they offer nothing to their loyal customers .

  • Speed2684_
    C (@Speed2684_) reported

    @virginmedia Broadband outage which is causing my ring doorbell not to work

  • snipsy1
    John Parsons (@snipsy1) reported

    @RobRollin2 @virginmedia Yes 2026 and only guarantee speeds for a wired connection. Signal strength has got lower with new routers generating extra revenue whilst customers suffer and pay

  • ria_747
    Michael Clarkson (@ria_747) reported

    @Stephencheatley @virginmedia Just get freeview or freesat, Stephen. I’ve got Virgin media broadband and to be fair I’ve never had any problems.

  • guygorillacity
    guygorilla (@guygorillacity) reported

    @Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.

  • frantruth
    Frantruth 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 (@frantruth) reported

    @Benleo Trouble is, Virgin Media isn't British owned. Regardless, it should be written into law that if you provide telecommunications to British customers, the call centre serving sales and customer service must be based in Britain.

  • leeleyland3
    lee leyland (@leeleyland3) reported

    @virginmedia well I have no idea WHY I am paying through the noise for this type of service!!!! Virgin media sort your act out

  • Manavvv31
    Manavmeet Singh (@Manavvv31) reported

    @Benleo @virginmedia Nothing unites Britain quite like a shared telecom customer service horror story. The combination of endless transfers contradictory information and problems somehow getting worse after every call genuinely feels like a national experience at this point 😭 @Benleo

  • IanLythgoe4
    Ian Lythgoe (@IanLythgoe4) reported

    @_kerryking_ @AndrewPittman2 @virginmedia Mine has just been fixed if you have a splitter (big white box) check the power plug there should be a green light on it if not thats the problem (which i had) if you dont have a splitter box i aint got a clue

  • CHOPPERFAN34
    CHOPPERFAN34 (@CHOPPERFAN34) reported

    @PlinkFuel @virginmedia I’m almost certain it is fibre optic it just goes down all the time