Virgin Media Outage Report in Ruislip, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ruislip come from postal codes HA4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ruislip, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ruislip and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Ruislip, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Mitcham, London, Hayes, Ealing, Acton, Cricklewood, Slough, Watford, Hampstead, Fulham, Bushey, Feltham, Hounslow, Radlett and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Mitcham |
Internet | |
| London |
Internet | |
| London |
TV | |
| Hayes |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ruislip, England
Latest outage, problems and issue reports in Ruislip and nearby locations:
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Veronica Mitchell RD
(@AbFitNutrition) reported
from
Richmond, England
It’s so annoying how broadband cos try 2 screw existing customers. They suck u in with an offer better than their competitors, then each yr, they increase the price, but offers small reduction if you u stay with reduced service #VirginMedia
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Ruth Brookarsh
(@nabenza) reported
from
Harrow Weald, England
@virginmedia @MoneyTelegraph we are a residential care home supporting vulnerable adults. We have been without a phone line since 26 June. Fix date of 15 July is too far away. Please divert my line
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Margareta Dovgal
(@Margare7a) reported
from
Hammersmith, England
Hey @virginmedia - I was charged £15 on July 19 for Virgin Media WiFi on the London Underground. But the pass isn't showing on my account. I'm not a Virgin customer, so go in circles on the menu when I call customer service. Please help!
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Jack Faulkner
(@jackjfaulkner) reported
from
Hounslow, England
@virginmedia As the issue is still ongoing and I have an open complaint with no response for 2 weeks can someone from Virgin media please contact me about these charges.
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Michael Webborn
(@michaelwebborn) reported
from
Rickmansworth, England
Very rarely do I actively warn people away from things, and maybe it is my bad experience, but beware @virginmedia internet. Difficult, takes far too long to install, others are just easier. Others have horror stories too. Fast internet yes, but the other aspects are not worth it
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Jessica Lloyd-Wright
(@JessLloydWright) reported
from
London Colney, England
@virginmedia Yes I’ve tried that lots of times but it says no known issues in the area. We’ve tried rebooting and switching on/off loads of times too. It’s getting ridiculous. Could someone please come back with a reply on what is directly happening with tv/internet in the SW18 area
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Michelle McGrade
(@MichelleMcGrade) reported
from
Brentford, England
No internet for 3 days engineers no show twice @virginmedia customer service best response- I’m sorry I‘ll book you another appointment at our convenience! Shocking!
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Lefert Clement 🇫🇷
(@clementlefert) reported
from
London Colney, England
@virginmedia worst broadband service out there! Engineer did not show up for repair appointments two days in a row! No call back, nothing. Internet has been off for two weeks, strongly do not recommend.
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Ruth Brookarsh
(@nabenza) reported
from
Watford, England
@virginmedia @vmbusinesshelp I’m not business customer
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Zam ザム
(@SuperZAMtendo) reported
from
Wandsworth, England
@digitalronin @virginmedia And I’m getting 28 on a 100MB line... 🙄 Don’t use virgin media guys if you can help it #yearsofbadconnection #virginmedialife
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ROB FARACE
(@REDROBB1967) reported
from
London Colney, England
@virginmedia Thanks but yodal have just brushed me off & after being online for an hour with their web chat so it is being delivered tomorrow & I have to wait in again. Really poor experience & they are not doing you any favours. Have no confidence in them or that anyone actually came today
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Carl
(@CJTwo4) reported
from
London Colney, England
@virginmedia i’ve tried the service status page and our area seems to be fine. i’ve tried rebooting, restarting and all sorts but no luck. i’m not sure what else to do apart from an engineer coming to take a look
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ROB FARACE
(@REDROBB1967) reported
from
Barnet, England
@virginmedia Never spoke to someone it was a chatbot. So no real confidence that tomorrow will be different. Disappointing to see it has to happen twice before you look at maybe seeing if you can help. Would be nice to know someone was looking into it now so it was guaranteed for tomorrow.
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Wozza
(@DWozza) reported
from
Merton, England
@virginmedia Nope not listed there, only happening on channel 406, audio keeps cutting out and the screen flickers, tried it on 2 different TVs and having the same issue
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Tricky
(@trickyvondickie) reported
from
Kensington, England
@virginmedia trying your text service now
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Sowmya Mukund
(@SowmyaMukund) reported
from
West Molesey, England
Virgin media disasters! WIFi & Tv services are full down, unable to work from home 😡
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
@virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Kent
(@JamesKent06) reported
@virginmedia My Internet keeps dropping out. Every time it does I have to reconnect all my tech. I don't know why I'm paying so much for such bad service. So frustrating!
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Denis
(@PresBastards) reported
@virginmedia Just to to wait 5 working days. Which means next Friday. Which means I can't login to work for a week. Which obviously has ramifications. It's a joke.
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Philippa Lyles
(@philippa488) reported
@virginmedia why is my service down 🤬🤬
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Sam 💙
(@FickleFish) reported
@virginmedia my outside brown box has a missing cover. Can you help?
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Sarah Jane Palmer
(@nurse_palmer) reported
@virginmedia Still not working
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✨
(@kal__x) reported
@Rohdza @virginmedia THEY ARE SO RUBBISH IVE RAISED A COMPLAINT BEFORE AND THEY SENT ME A LETTER SAYING THEY TRIED TO PHONE ME AND FOBBED THE MATTER OFF AND CLOSED THE COMPLAINT LOL ABSOLUTELY USELESS AND CRAP SERVICE
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Nadja von Massow 💚🌎 #FBPE
(@nadworks) reported
@rchatley @virginmedia Yes, there’s an issue. But no idea why they don’t bother updating this on their website.
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Richard Williams
(@Richardw9427) reported
@virginmedia It says by the 14th - 2 days from now. That seems like an awful long time to wait, and a long time for people to be burning through mobile data (if they can afford it). If there's any way it can be flagged as urgent that would be appreciated. Seems like the whole area is down
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Kevin Kerrigan
(@kkmusic) reported
@virginmedia it is not this line it is the area 15. this happens every single time and always told to run line test which it never is. it is area 15 fault. ongoing ... please report
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Matthew Harris
(@mattjohnharris) reported
@virginmedia your compensation model is so bad! We have had over 32 hours of down time in our town this week over 3 days. Everyone has been cramming into coffee shops and restaurants that use BT.