Virgin Media Outage Report in Iver Heath, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Iver Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Iver Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Iver Heath, England
The most recent Virgin Media outage reports came from the following cities: Slough, Kingston upon Thames, Brent, Walton-on-Thames, Marlow, Hayes, Chesham, Southall, Bracknell, Hounslow, Stanmore, Greenford, Watford, Borehamwood, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Internet | 8 hours ago |
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Internet | 15 hours ago |
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Internet | 15 hours ago |
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Internet | 16 hours ago |
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Internet | 16 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Iver Heath, England
Latest outage, problems and issue reports in Iver Heath and nearby locations:
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Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England@virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.
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Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England@virginmedia is there an issue in Wd37ay had no internet for a number of hours
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Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Brentford, England@virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.
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Kelvyn Taylor (@Vibroseis) reported from Egham, EnglandVirgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.
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fiona khan (@fleekhan) reported from Esher, EnglandFinally get through to ooomph team @virginmedia explained everything he began looking into it then he hung up. Another hour on hold. Wtf is wrong with your systems! He’s not called back even though he’s got my details! No one give a ****. I had it for today 😩
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Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England@virginmedia I did call. One chap was very helpful and referred the poor broadband service and a faulty landline for two years to @Ofcom and the latter chap was not very helpful. Would you stay and have your monthly fee go from £28.50 to £49.50?
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Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England@virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.
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Neil C Boote (@MisterBoote) reported from Ealing, EnglandSo our education system & business activity now utterly reliant on solid, fast, reliable internet service that market consistently fails to deliver. @virginmedia down again this am. Time for state to take control of this crucial, strategic infrastructure. Really is a joke ATM.
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Estelle Levacher (@Goldenlocks) reported from Richmond, England@virginmedia hello, we are unhappy with our broadband. It’s bad as my husband and I are both WFH and my Teams calls are regularly interrupted. We have the highest broadband package available and pay over £100 a month so it’s clearly unacceptable. Please send an engineer ASAP!
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mike (@mikeperrin58) reported from Egham, EnglandAnyone having trouble with Virgin media broadband or is it just me ?
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Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England@virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing
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Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England@virginmedia Hi I am really sorry but I am not that tech savvy I just need someone to help me solve it and provide the service I pay for - I can’t get the monitoring service to work as I have little 4g - can someone call us
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fiona khan (@fleekhan) reported from Esher, England@virginmedia please help! Getting no where with your endless telephone systems! New ooomph customer no unlimited sim as promised which is badly needed because the 500 oomph speed promised is nonsense and doesn’t work at all in some of the house!
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Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
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James the Electrician ⚡ (@jamesifoster) reported from Spelthorne District, England@virginmedia Our Internet is down TW18, Staines-upon-Thames
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Atul Sodha (@AtulSodha) reported from Harefield, England@virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted
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Ems ☾ (@EmsAlice) reported from Bracknell, England@virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?
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Daniel Emery (@DemeryUK) reported from Richmond, England@browntoby @virginmedia My wife works at a well known provider. The biggest discounts are available from ‘retentions’ i.e tell them you want to cancel and you can sometimes get over 1/3 off your bill.
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Lino.. Oh. 💙 (@linopolis) reported from Brentford, EnglandWhat could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England@virginmedia Can I please DM you on this issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hill (@Hilly3012) reported@virginmedia That was clearly over a month ago. You’re colleague, surprisingly, never replied.
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🏴 🇪🇺 🇺🇦 Matt Griffiths (@mgphotomad) reportedThanks @virginmedia for sending me a replacement V6 remote control that's actually worse than the one I needed to replace! It's not even a new remote that you've sent me - there's dirt under the battery cover and along the sides! Some service 😡
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Richard Randle (@RichardRandle18) reported@virginmedia Terrible service from virgin media this morning. I sorted a new contract that included an O2 sim, but set up the o2 part with the wrong name. I have been on to them and o2 to get them to resolve since 9:30 am. Still not sorted
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Faye Davies (@itsfayedavies) reported@virginmedia Unfortunately we are unable to call through, as the landline is down and I’m currently not available to go to the property. The person at the property is disabled and uses the landline to use her AgeUK personal alarm.
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Tamara H (@TamaraHowarth) reported@virginmedia It's not the internet/tv/phone that's the issue at the moment, it's the way when we had a problem it took over 3mth to resolve, we were lied to repeatedly and had to keep chasing. Wasted lots of time on what should've been sorted easily. Official complaint open and ombudsman
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Paul (@_LoneWolf_) reported@virginmedia another day and yet more connection issues. That's about 9 or 10 times it's gone down for multiple hours this past week. I'd love to get some support since I can't call without a connection now. Charge nearly 17% extra annually but give even less help. Disgraceful.
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Babyface (@matthewwestham) reported@virginmedia why are you so expensive such a bad service now.
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Alex Evans (@Evs74Alex) reported@virginmedia Where do I make a complaint? Having been deceived into an inferior package vis your Whats App service on Friday (downgraded to Sky Sports SD from HD) I rang today well within the cooling off period of 14 days to give 30 days notice, and to reinstate the previous package 1/3
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Milan Campion (@CampionMilan) reported@virginmedia We cannot log into SkySports using VirginMedia login, there is something wrong with your authentication
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Mark Hill (@Hilly3012) reported@virginmedia Please, please update my complaint.