Virgin Media Outage Report in Iver Heath, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Iver Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Iver Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Iver Heath, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, Bushey, Walton-on-Thames, Ealing, Uxbridge, Slough, Amersham, Northolt, Hounslow, Watford, Isleworth, Acton, Radlett and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Wembley |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Bushey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Iver Heath, England
Latest outage, problems and issue reports in Iver Heath and nearby locations:
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Spelthorne District, England
@virginmedia once again I have no Virgin media services at my home. I can’t even log in to my Virgin media app or access the Virgin media website by using my phone data. I have no way of checking the service status. TW15 area
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Thomas Pirouet
(@ThomasPirouet) reported
from
Chesham Bois, England
@virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…
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Jessica Carmody
(@JessicaCarmodyV) reported
from
Richmond, England
@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
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Ross Harvey aka The Project
(@rh_theproject) reported
from
Hillingdon, England
@virginmedia Not ******* good enough ,you charge me the earth promising the best Gig 1 and I have had problems ever since taking that upgrade ,
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@virginmedia broadband down since 7am today and intermittent for a week. Your customer phone line cuts off. You are adding 10% to my monthly bill for an appalling Service. What is the excuse?
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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SusannJerry
(@MrsJerryTweets) reported
from
Hounslow, England
@8252Hazel @virginmedia Yes it has been unreliable for a week now. Their customer phone line goes straight to voicemail. Monthly bill goes up by£9 this month for such a poor service.
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Bhavin
(@Bhavinmaru2020) reported
from
Hillingdon, England
@virginmedia I am loosing signal intermittently. Not great!
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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traymca 💙
(@traymca) reported
from
Worcester Park, England
Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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Paul Smith
(@paulhelpspeople) reported
from
Twickenham, England
When you cancel services with a company, because you are fed up with crazy price increases, but the next day get some ultra pushy sales guy from an overseas office try to argue they can do it better, when will they ever learn, no means no. @virginmedia you are the absolute worst!
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Chris Shepherd
(@shepherd_1972) reported
from
West Molesey, England
@vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues
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John T Davies 💙🇺🇦💛
(@jtdavies) reported
from
Hounslow, England
@realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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the Stroller
(@marcobon13) reported
@virginmedia There is an intermittent fault you are avoiding the issue. I have waited 3 times for 1 virtual call, 2 physical. I call your center and wait an hour think you only record calls to protect staff from abuse no if a client has problem @Ofcom paying for a service you fail to deliver
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Chris Winward
(@TheStigVVL) reported
@virginmedia Ignored request for Subject Access Requests, ignored requests to raise complaints, online for shows “****” as complaint reference, go into track and no where to be seen, no confirmation email it was raised
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Joanna
(@Jo__Harrison) reported
@virginmedia The cynic in me doubts very much that will happen but we shall see. £8.40 doesn't mean much when people work from home & can't do their work due to your service being down
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Steve
(@RoyalFlush_Grp) reported
@virginmedia I spoke with the team - eventually managed to get past your automated system that just sends you a text and hangs up. They said to do a “pinhole” factory reset of the router. That won’t fix the booster.
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Frankie
(@franicue) reported
@virginmedia After 3 full months with a total loss of broadband service and way too many calls to all different departments of Virgin Media. I have just been told that the automatic compensation of £8.06 per day I am elegible of won't go ahead for no reason. An absolute robbery.
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Papa Childs
(@waynenmads) reported
@virginmedia As I thought, when you believed I was a customer, some feigned interest, now I’ve confirmed I’m leaving, no response
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Lee Jackson
(@iwkya1) reported
@virginmedia Wa11 area internet not usable for a week now. Can you confirm an issue as your status says there is none.
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Baggzee
(@Baggzee1) reported
@virginmedia Hi Virgin, you are aware of the issues as when I phone you your recorded message states there are issues in my postcode. I am now on day three of the same issue and would like to raise a complaint. Can you provide me with an email address to do so please?
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Claire Perry
(@brecon_house) reported
@virginmedia Don't recall seeing an email.We weren't advised that we would receive an email.Are you saying then that once the email is sent that's the confirmation. How can you check something you don't know about?The customer responsible for checking your staff are doing their job correctly?
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Neil Baker
(@neilb1973) reported
@virginmedia You need to. You are already late and I now have no broadband. You have mis sold me at every stage. Which independent authority should I take my complaint up with?