Virgin Media Outage Report in Iver Heath, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Iver Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Iver Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Iver Heath, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hounslow, Slough, High Wycombe, Kingston upon Thames, Ealing, Southall, Harrow, Wembley, Twickenham, Uxbridge, Sudbury, Stanmore, Feltham and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Iver Heath, England
Latest outage, problems and issue reports in Iver Heath and nearby locations:
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
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Chris
(@CWrighty7) reported
from
Windsor, England
@virginmedia can I get help with Broadband ? Been down a few hours but service checker says all good.
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Sophie GUERINET
(@soguerinet) reported
from
Ealing, England
@virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.
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Sophie GUERINET
(@soguerinet) reported
from
Ealing, England
@virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
@virginmedia seriously. Its been 5 weeks now, have you still not fixed the issues?! Can you then deduct 5 weeks of bill payments for us. Jeez.
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Derek
(@derekxgl) reported
from
Kingston upon Thames, England
@virginmedia had broadband issue last Saturday, yesterday, and today. It's totally unacceptable, especially when wfh. Have to get contract cancelled because there is no other choice.
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Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@SunilMistry32 @virginmedia I tried that. Turns out you can’t even cancel. Cancelling DD might be the only option
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Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?
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Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Bushey Heath, England
@virginmedia I would have assumed that would have put a larger team on it if it’s an area issue
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nuala burgess 💙
(@nualaburgess) reported
from
Hounslow, England
@virginmedia My internet is the issue. I do not own a TV. I rang and was told Ofom would decide if we're entitled to any kind of compensation. We just want a reliable internet service from @virginmedia.
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Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia Of course no change.. nothing has been done..? How can I speak to someone, anyone at Virgin media? I can’t even cancel my contract on line.
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Ruth Tibby
(@rugoldie) reported
from
Iver Heath, England
@virginmedia The supervisor from Kier said they need an emergency permit to clear the blockage the they can pull the cable, they haven’t even requested the permit as I have checked with the council
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Ian May
(@Eyebee) reported
from
Hounslow, England
@virginmedia This hasn’t cured the issue of sudden connection drops from all devices using Wi-Fi
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Ian May
(@Eyebee) reported
from
Hounslow, England
@virginmedia Ethernet is fine. It’s when I contact my tablets and phones that it continually drops out. Hub3, whilst having poor range, had a solid connection.
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nlmo3954
(@nlmo3954) reported
from
Slough, England
@virginhelp @VMO2News @virginmedia Hi I am trying to log in to my account. Looks like my mail is wrong, my DOB is wrong and my mum maiden name has changed. Do Virgin has some technical issue. Because I have feelings that contract coming to an end....Virgin want 💰💰💰
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Sarah Lindsay OLY
(@SarahJoLindsay) reported
from
West Molesey, England
@virginmedia is there a customer service number where I can actually speak to someone please instead of automated and call ending with being hung up on?
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.
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Ian May
(@Eyebee) reported
from
Hounslow, England
@virginmedia 1. I already have this app. 2. It didn’t work with hub 4 3. The problem is NOT Wi-Fi dead spots as the Wi-Fi will drop when I’m only a couple of feet away from the router.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kiddneco
(@kidddneco) reported
@virginmedia @virginhelp @julie_almond I have been calling for the last 4 days and I keep being told that you are too busy and to call back tomorrow. I went on chat where I was just told to call the line and keep trying until I get connected. This is very frustrating when all I want to do is cancel my contract!!!
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Ollie Mulkeen
(@OllieTrumpet) reported
@Simeon_MF @virginmedia @SkyUK I can’t believe how often it happens. Never had trouble like this with any other provider. Only went with them as they were apparently the quickest in the area when I moved house.
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Steve Oast
(@OastSteve) reported
@slattery_clare @virginmedia Cancel your dd . That was the only way they took any notice of us
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ZOLT&JUS
(@ZoltJ) reported
PLEASE release me FOC @virginmedia It’s been 202 days since my contract started and STILL I can’t watch Sky F1 on my devices. Now I’ve missed the first 3 days of testing 2021. I’ve had countless ‘IT tickets’ & U obvs CAN’T fix it so PLEASE release me FOC #F1 @SkySportsF1
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juan manuel
(@jm_molinav) reported
@virginmedia Appears to be a pending balance of a Virgin home broadband in London. That account was closed on August 2020, can you help me to know exactly what's going on?
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Rolley 💙💛
(@CoulsonMc) reported
@virginmedia @virginhelp Hello, I was advised it was a network issue but I've received a new sim card, which has now resolved the problem, thanks
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Phil Cripps
(@phil_cripps) reported
@virginmedia Oh look 602 again I'm.getting used to this number this is crap service which I am paying good money for
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Alison Hopkins
(@Hopkins_Alison) reported
@RealCainMosni @virginmedia Problem is, unless you’ve fibre to the premises you’re stuck with openreach local loop.
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Ed Garside
(@WWFC_ED) reported
@virginmedia I want a full refund on the wifi we have been ‘using’ since August. We have had MULTIPLE calls saying that it had been fixed but it continues to completely cut out multiple times a day. This has been happening SINCE AUGUST. YOU HAVE TRIED TO FIX IT MULTIPLE TIMES AND STILL NOTHIN
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Nash345
(@Nash_345) reported
@JasonHunt1988 @virginmedia Was cut off 4 times..if I was you stay well away from virgin broadband..no help from them and internet not working