Virgin Media Outage Report in Iver Heath, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Iver Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Iver Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Iver Heath, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Southall, London, Wembley, Hounslow, Hayes, Bracknell, Slough, Maidenhead, Chesham, Richmond, Kingston upon Thames, Burnham, Harrow, Greenford and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| Southall |
Wi-fi | |
| Southall |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Iver Heath, England
Latest outage, problems and issue reports in Iver Heath and nearby locations:
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Chris Shepherd
(@shepherd_1972) reported
from
West Molesey, England
@vmbusinesshelp @vmbusiness I am trying to find out if you had issues on the evening of 15th February. I have been having major buffing issues
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia You keep cutting me off when I call ! / just email the complaint number to a member of your UK team and ask them to call me, really not that hard
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
from
London, England
@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Sandeep Pandya
(@spandya1) reported
from
Croxley Green, England
@virginmedia An engineer came today. Issue resolved. If you remember I told you that it was highly probable that work being performed at a cabinet on our street may have resulted in our issue. I also told your telephone support team. That’s exactly what had happened. Appalling service.
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John T Davies 💙🇺🇦💛
(@jtdavies) reported
from
Hounslow, England
@realLEWlS @virginmedia Where are you? Mine has been up and mostly down since Sunday (for this week at least). #FAIL
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Amanda Birrell
(@blackheathma) reported
from
London, England
@MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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peter james wigley
(@pjwigley) reported
from
Kingston upon Thames, England
@virginmedia how can you watch catch up on the 360 it’s the worst upgrade I have ever done
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Sandeep Pandya
(@spandya1) reported
from
Watford, England
@virginmedia …and now download speed is 50-70 mbps as opposed to 500 mbps + before the incident (hard wired to router not over Wi-Fi). Please can you look into this?
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Jessica Carmody
(@JessicaCarmodyV) reported
from
Richmond, England
@virginmedia I need to complain about your customer services. I’ve had multiple issues with a new contract I took out 31/01 this year. No manager has contacted me to follow up (after weeks since complaining) & yr customer sales centre is harassing me with calls. Pls contact me.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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Patrick Smith
(@P4TTL) reported
from
Chertsey, England
@virginmedia Yep, no issues in the area. Everything was working up until about an hour ago, and now the Internet has gone very sporadic and constantly disconnecting, as shown by the ping test.
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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A Rintsie
(@arintsie) reported
from
Marlow Bottom, England
@virginmedia Phone call received this afternoon from your service centre but not about the complaint / when I asked about it they cut me off / email received from Resolution Team this afternoon telling me to ring your service line and have not read the complaint / total joke C-180123113
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Sandeep Pandya
(@spandya1) reported
from
Watford, England
@virginmedia is there a problem impacting broadband in wd17? Services dropped suddenly at around 1:30-1:45pm today.
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Sandeep Pandya
(@spandya1) reported
from
Harrow Weald, England
@virginmedia If you remember I told you that it was likely that work occurring at the cabinet in our street caused our issue. The engineer visited and fixed the issue caused by that work. So, it was an engineer/maintenance caused issue.
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Mac Laubscher
(@LinkedinMac) reported
from
Bushey Heath, England
@virginmedia any idea why services are down across the board in WD23 postcode area?
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Bhavin
(@Bhavinmaru2020) reported
from
Hillingdon, England
@virginmedia I am loosing signal intermittently. Not great!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bev
(@BevZombie) reported
@virginmedia I was asking for the same package as a new customer. She said all she could do was renew at the price stated. When I told her I wanted to cancel completely I heard her laugh and I will be emailing a complaint. She backtracked and asked me to reconsider. No chance
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-!-
(@TheHoneyMunster) reported
@virginmedia I've tried it on my mobile device via app and laptop via Internet explorer both same issue.
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Starky - Ryan
(@Starky272) reported
@virginmedia On every browser i try i get this error: Oops, we've ran into a problem. Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)
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Alex Harrowell
(@yorksranter) reported
@virginmedia "we can't check for disruptions right now". The outage checker has an outage
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Matt Broughton
(@mrmjb87) reported
@virginmedia no internet or tv, area status thing acknowledged issues and had a fix estimate of 13:30 today. No change at all and the area status page is now giving me 404 or it's not loading at all (using 4g of course). Southampton area. When will this be sorted?
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SmithsFreakery (formerly MozFreakery)
(@MozFreak) reported
@virginmedia We have had to go out having pointlessly waited in for 5 hours this morning. Half a day wasted and nothing offered to us for our wasted time and still crap wifi.
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Callum
(@ldrbtd) reported
@virginmedia @RossMcCaff Having same issue on multiple laptops, phones and web browsers. Have also cleared cache etc
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Lisa
(@lisapoulton10) reported
@virginmedia I do understand but to not be able to log in to my account to even check service status is also a nightmare.
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Emo
(@mark_eames) reported
@virginmedia Technician appointment in place for September 6th which will be day 16 without service. I have made over 20 phone calls and done various trouble shooting but nothing has worked. I have finally spoken to a floor manager and even he wasn’t very helpful but at least he tried!
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LJ Claridge
(@Eldge_Claridge) reported
@virginmedia The problem is primarily WiFi. That link you sent me isn't working unfortunately, it says 404 page not found