Virgin Media Outage Report in Iver Heath, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Iver Heath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Iver Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Iver Heath, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Hounslow, London, Southall, Watford, Walton-on-Thames, Wembley, Hayes, Brentford, Kingston upon Thames, Stanmore, Weybridge, High Wycombe, Windsor, Slough and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Southall |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Iver Heath, England
Latest outage, problems and issue reports in Iver Heath and nearby locations:
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Paul B Toovey
(@paul2v) reported
from
Hillingdon, England
@virginmedia my mum is trying to sort her mobile as she has a sim free phone and wants a bank sim to continue using her existing number in her new phone apparently your customer services were rude to her and put phone down on her
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David Clark
(@DavidClark38) reported
from
Richmond, England
Hi @virginmedia you seem to have sent me my latest bill without any reduction for the 4 days without any service leading up to Xmas (TW12 postcode). Can you let me know when compensation will be refunded. Thanks.
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Vinny Davidson
(@Vinnyd82) reported
from
Kingston upon Thames, England
@virginmedia The issue is with the virgin go app on my mobile. Channels such as BT sport are not showing....
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Nicola W
(@nmargwh) reported
from
Spelthorne District, England
@jodirilot @virginmedia Also issues in TW15 tried have old 2.0 hub which I’ve tried resetting but no luck so far. No WiFi at all since 5pm
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia where do I get help, says access denied on my virgin hub
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
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David Howorth
(@dhoworth1) reported
from
Esher, England
.@virginmedia I have had no broadband for nearly 24hrs, an area issue apparently and you have a fix time of 03/02/20!!! #nothelpful #peedoff
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Nick Foster 🇬🇧🇪🇺
(@goldenhornet) reported
from
Watford, England
@virginmedia All devices, wired and wireless. Status tracker says no known issues, which is contrary to what service desk told me when I called last night. They said there's a "short term network issue".
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David Charles
(@actordavidc) reported
from
Richmond, England
@virginmedia I had an email saying what the policy was in connection to me having registered my outage: Ref: Your Loss of Service (KMM61783435V2754L0KM)
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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BarryDanser
(@BarryDanser) reported
from
Brentford, England
@virginmedia I dont have apps like this. I juat want you to fix your broadband. Stop sharing it with so many people
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gary
(@grimemusic1014) reported
from
Southall, England
@virginmedia @Virgin_Victoria The reason I refuse to get anyone in trouble is that if I was doing that job I would be frustrated too if im not hitting my targets for his commissions. Maybe you need pop up stores rather than door to door. And I’m massive on customer service
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Leon
(@leonspight) reported
from
Richmond, England
@virginmedia are there any issues with #netflix none of my V6 boxes are loading Netflix at the moment. Netflix works via my mobile phone though connected via VM router
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gary
(@grimemusic1014) reported
from
Southall, England
@virginmedia All I wanted to get across is that the reputation it brings to the company is really bad
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Robert Brauer
(@FunkMaster007) reported
from
Egham, England
@virginmedia impossible to get through to you; report a fault at area reference 20 ... few of my neighbours have the same problem
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Stefan lazic
(@lazis002) reported
from
Watford, England
@virginmedia internet's been down all day. The support page page previously said there was an issue and would be fixed by 4pm , but now it says there is no issue. Post code is wd19 7ht. Please tell me when I will have internet / phone again.
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One Paved Court
(@OnePavedCourt) reported
from
Richmond, England
@virginmedia very difficult to run a business when service is down day after day. No broadband, no phone....Please confirm what’s going on! #noservice #richmondgreen
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David Howorth
(@dhoworth1) reported
from
Esher, England
@virginmedia Still no broadband and no communication. Why do I the customer have to chase you to get an update. Why do you not contact me - email/call etc #poorcustomerexperience
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jess | Composer
(@arrowtothejess) reported
@virginmedia Just signed up to Virgin from Sky, "upto 1gb speed".... It varies beteeen 300 and 50mb.....its currently down in the KY7 area of Scotland..... not impressed as a new customer...
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ChildrensBookSequels - Sarah Corcoran
(@ChiBkSequels) reported
@virginmedia Still getting "connected without internet" message on my phone this morning. But says network speed is 200 mbps. Still no Virgin TV or landline. Using valuable mobile data for this message. Why is it saying there is that kind of speed when I can't connect? New hub needed?
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Imran Omar Charley G
(@jkewl999) reported
@virginmedia Called the team they said it got activated... Still no RF signal I think it's a phsycial cable issue at the box or something
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🐺Calrosey24🐺
(@calrosey24) reported
@virginmedia Fix your ******* internet
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harleyLUHG🔰
(@utd_harley) reported
@virginmedia your so finished as a company fix the wifi
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Saz
(@SazYRK) reported
@3urray @1Tazy @Imrxnnnnnn virgin media is high ping everyone knows thag and i domt have good con as it is but whatever if my host is that bad it means il be on 120 on ur host so let’s play tomorrow best of 3 cmon
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James Maclennan
(@FlodoBaggins18) reported
@DeathExpress @AppleTV @virginmedia So there’s never an outage anywhere else? Sure you have other means to get online bud
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Ashley Moore
(@AshMoore_) reported
@virginmedia 3 days on the run and my internet connection is still down. I've lost work because of this and yet, I have still had no reasonable explanation as to what's causing this issue. A large number of customers have reported this issue. What's going on?
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ljplayz
(@itsljplayz) reported
@virginmedia It always says ‘no service issues’ when there is. It’s been not working for 12 hours now and the same yesterday. Please can you fix it
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Martin Martin & The Death Express - A Novel
(@DeathExpress) reported
Trying to watch Slow Horses on @AppleTV and my @virginmedia broadband is freezing every 2 mins. This country is a farce. I was in the Ukraine two years ago. My Air B&B was way faster. Can someone please invade this country. I just want things to ******* work for a change.