1. Home
  2. Companies
  3. Virgin Media
  4. Iver Heath, England
Virgin Media

Virgin Media Outage Report in Iver Heath, Buckinghamshire, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Iver Heath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Iver Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Iver Heath, England

The most recent Virgin Media outage reports came from the following cities: Slough, Kingston upon Thames, Brent, Walton-on-Thames, Marlow, Hayes, Chesham, Southall, Bracknell, Hounslow, Stanmore, Greenford, Watford, Borehamwood, and Wembley.

CityProblem TypeReport Time
Slough Internet 7 hours ago
Slough Internet 8 hours ago
Slough Internet 15 hours ago
Slough Internet 15 hours ago
Slough Internet 16 hours ago
Slough Internet 16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Iver Heath, England

Latest outage, problems and issue reports in Iver Heath and nearby locations:

  • JKDabrowska
    Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.

  • sarahleveridge
    Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia is there an issue in Wd37ay had no internet for a number of hours

  • AgneseRovati
    Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Brentford, England

    @virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.

  • Vibroseis
    Kelvyn Taylor (@Vibroseis) reported from Egham, England

    Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.

  • fleekhan
    fiona khan (@fleekhan) reported from Esher, England

    Finally get through to ooomph team @virginmedia explained everything he began looking into it then he hung up. Another hour on hold. Wtf is wrong with your systems! He’s not called back even though he’s got my details! No one give a ****. I had it for today 😩

  • JKDabrowska
    Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia I did call. One chap was very helpful and referred the poor broadband service and a faulty landline for two years to @Ofcom and the latter chap was not very helpful. Would you stay and have your monthly fee go from £28.50 to £49.50?

  • JKDabrowska
    Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.

  • MisterBoote
    Neil C Boote (@MisterBoote) reported from Ealing, England

    So our education system & business activity now utterly reliant on solid, fast, reliable internet service that market consistently fails to deliver. @virginmedia down again this am. Time for state to take control of this crucial, strategic infrastructure. Really is a joke ATM.

  • Goldenlocks
    Estelle Levacher (@Goldenlocks) reported from Richmond, England

    @virginmedia hello, we are unhappy with our broadband. It’s bad as my husband and I are both WFH and my Teams calls are regularly interrupted. We have the highest broadband package available and pay over £100 a month so it’s clearly unacceptable. Please send an engineer ASAP!

  • mikeperrin58
    mike (@mikeperrin58) reported from Egham, England

    Anyone having trouble with Virgin media broadband or is it just me ?

  • JKDabrowska
    Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing

  • sarahleveridge
    Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia Hi I am really sorry but I am not that tech savvy I just need someone to help me solve it and provide the service I pay for - I can’t get the monitoring service to work as I have little 4g - can someone call us

  • fleekhan
    fiona khan (@fleekhan) reported from Esher, England

    @virginmedia please help! Getting no where with your endless telephone systems! New ooomph customer no unlimited sim as promised which is badly needed because the 500 oomph speed promised is nonsense and doesn’t work at all in some of the house!

  • sarahleveridge
    Sarah Leveridge (@sarahleveridge) reported from Rickmansworth, England

    @virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy

  • jamesifoster
    James the Electrician ⚡ (@jamesifoster) reported from Spelthorne District, England

    @virginmedia Our Internet is down TW18, Staines-upon-Thames

  • AtulSodha
    Atul Sodha (@AtulSodha) reported from Harefield, England

    @virginmedia you have the worst reputation for customer service and no simple way to resolve an issue. I am resorting to a rant on Twitter in hope of some contact from you to resolve my issues.A representative dropped the call when passing me on and has not called back #disgusted

  • EmsAlice
    Ems ☾ (@EmsAlice) reported from Bracknell, England

    @virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?

  • DemeryUK
    Daniel Emery (@DemeryUK) reported from Richmond, England

    @browntoby @virginmedia My wife works at a well known provider. The biggest discounts are available from ‘retentions’ i.e tell them you want to cancel and you can sometimes get over 1/3 off your bill.

  • linopolis
    Lino.. Oh. 💙 (@linopolis) reported from Brentford, England

    What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!

  • JKDabrowska
    Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Can I please DM you on this issue?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hilly3012
    Mark Hill (@Hilly3012) reported

    @virginmedia That was clearly over a month ago. You’re colleague, surprisingly, never replied.

  • mgphotomad
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🇺🇦 Matt Griffiths (@mgphotomad) reported

    Thanks @virginmedia for sending me a replacement V6 remote control that's actually worse than the one I needed to replace! It's not even a new remote that you've sent me - there's dirt under the battery cover and along the sides! Some service 😡

  • RichardRandle18
    Richard Randle (@RichardRandle18) reported

    @virginmedia Terrible service from virgin media this morning. I sorted a new contract that included an O2 sim, but set up the o2 part with the wrong name. I have been on to them and o2 to get them to resolve since 9:30 am. Still not sorted

  • itsfayedavies
    Faye Davies (@itsfayedavies) reported

    @virginmedia Unfortunately we are unable to call through, as the landline is down and I’m currently not available to go to the property. The person at the property is disabled and uses the landline to use her AgeUK personal alarm.

  • TamaraHowarth
    Tamara H (@TamaraHowarth) reported

    @virginmedia It's not the internet/tv/phone that's the issue at the moment, it's the way when we had a problem it took over 3mth to resolve, we were lied to repeatedly and had to keep chasing. Wasted lots of time on what should've been sorted easily. Official complaint open and ombudsman

  • _LoneWolf_
    Paul (@_LoneWolf_) reported

    @virginmedia another day and yet more connection issues. That's about 9 or 10 times it's gone down for multiple hours this past week. I'd love to get some support since I can't call without a connection now. Charge nearly 17% extra annually but give even less help. Disgraceful.

  • matthewwestham
    Babyface (@matthewwestham) reported

    @virginmedia why are you so expensive such a bad service now.

  • Evs74Alex
    Alex Evans (@Evs74Alex) reported

    @virginmedia Where do I make a complaint? Having been deceived into an inferior package vis your Whats App service on Friday (downgraded to Sky Sports SD from HD) I rang today well within the cooling off period of 14 days to give 30 days notice, and to reinstate the previous package 1/3

  • CampionMilan
    Milan Campion (@CampionMilan) reported

    @virginmedia We cannot log into SkySports using VirginMedia login, there is something wrong with your authentication

  • Hilly3012
    Mark Hill (@Hilly3012) reported

    @virginmedia Please, please update my complaint.