Virgin Media Outage Report in Fulham, Greater London, England
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The latest reports from users having issues in Fulham come from postal codes W12 and SW6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fulham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fulham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Fulham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, London, Barnet, Ilford, City of Westminster, Hackney, Newham, Southall, Harringay, Hayes, Enfield Town, Hampstead, Croydon, City of London and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Internet | |
| London |
Internet | |
| Barnet |
TV | |
| Ilford |
Internet | |
| City of Westminster |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Fulham, England
Latest outage, problems and issue reports in Fulham and nearby locations:
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@MoneySavingExp please help? @virginmedia #CustomerService on hold since 8.15am
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Wolé Adesemoye
(@WoleAdesemoye) reported
from
Kensington, England
@virginmedia My previous landline telephone number was meant to be ported over and this never got done. I’ve never been able to receive incoming calls on my landline. Internet is very intermittent. My experience with your customer service hasn’t been great. All along I’ve been paying in full.
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Rita capaldo
(@rita_capaldo) reported
from
Brentford, England
@virginmedia snowing, can’t leave the house, the Internet has been down since Monday no clue when it will be fixed thank you virgin media 👍
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Davey L
(@daveybuoy) reported
from
Hackney, England
Why is @virginmedia so consistently crap. No WiFi pretty much all week and no phone, WiFi or TV today. So bloody basic! #virginmediadown #virginmedia
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia on 14/11/20 you sold me a contract renewal for 18 mths @ £44 per month. Today, you sent a letter increasing my price by £3.50 from 1/3/21. Meanwhile you offer the same package to new customers on your website @ £40 for 18 mths. Is this how you treat loyal customers?
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Clare Ryan
(@msclareryan) reported
from
Camberwell, England
@virginmedia our connection is down in London SE15. When we log into our virgin account it says we’re not customers,the phone number - 150 and the alternative - both go dead when we dial, and your chat function is directing us to the phone. How do we contact you & sort this?
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Tor Skinner
(@torskinner) reported
from
Lambeth, England
@virginmedia we can get through to your telephone customer service team? It’s saying it’s been possible to connect your call. We’ve just upgraded to a new modem and the WiFi is so so bad
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Joy Balfe
(@Joybalfe) reported
from
Croydon, England
@virginmedia same crap different day - how you can call yourselves Broadband providers I will never know #falseadvertising
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@virginmedia Loss of service and no phone line @virginmedia #customerexperience #businessowner
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Still not working properly. It’s pointless calling you guys as takes so long.
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Steve ✊🏻
(@Strattsy51) reported
from
Poplar, England
@virginmedia Yes I do. I need to arrange cancellation of my broadband and tv service, in line with the email I received.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .
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@RobHPayne 🏴
(@RobHPayne) reported
from
London, England
@virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.
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nicole mcpolin
(@nicmac_design) reported
from
Hillingdon, England
@virginmedia can you let me know what’s happening with my internet? Down for hours & the service status online reckons it’s perfect - bored of this constant issue 💤💤
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Sandip Makwana
(@sandy_sandip) reported
from
Camberwell, England
Bad Customer Service Given By Virgin Media @virginmedia #virginmedia
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Jacob Herper 👨💻
(@JakeHerp) reported
from
Lambeth, England
@virginmedia I renewed my contract with you in November, knowing I'll move in February and your agent told me this will be the most affordable option for me. Now I'm told I need to pay a £240 disconnection fee. Your support connects me from one dept. to another and back...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Thomas
(@liamtho) reported
@virginmedia Just had your Broadband installed and was told it would start working in 2hours - still not working 4 hours later, what should I do?
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Dipen Patel
(@djd_dipen) reported
@virginmedia yes on the 16th I was told 8 hours and nothing then I called again on the 17th told 8 hours nothing and then again I called today told 24 hours, this is beyond acceptable. I think the public should be made aware of this type of service by Virginmedia
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Carlos diaz
(@Funk2funkDiaz) reported
@BBCWatchdog My 82 year old mother is at her wits end with @virginmedia please can someone help....she’s been paying for a Samsung mobile phone that she sent back in October 2019 Charged via DD once again she’s been on the phone today with an operator in Manila and again no help!
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Dr Cinnamon Remote
(@cinnamonremote) reported
@AnnMemmott @virginmedia Whioo of e you’re at it, @virginmedia could you stop sending me some random guys bill to my email address? It’s been going on for years, I’ve emailed, phoned, and it’s tough to get through if you aren’t a customer.
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Tommy Murray
(@tejayemm) reported
@virginmedia Perfect example just now... first thing this morning, crap internet, mid morning to mid afternoon running all fine, all of a sudden, down to less than 2mb download speed, what's going on?
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Steve Saunders
(@YaSarsaunders) reported
@virginmedia The only way to contact you seems to be via an 0345 number - that rings for an hour and then someone cuts it off! Not good Customer Service to say the least! Has Covid destroyed your Customer Services?
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Abi Misselbrook
(@AbiMisselbrook) reported
@virginmedia joined as a customer on Monday. 2 engineer visits later- it’s Thursday- and still no internet. 3rd engineer coming tomorrow. What is so hard?
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Fat Joe
(@Ash_worth) reported
@Dawntildusk_ @virginmedia @skytv I just want a service that works!! 😭😭
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Kev Allison
(@kevinalli) reported
@virginmedia absolute disgraceful the way you treat your customers. I have been passed around several phone agents whilst trying to resolve an issue , no one knows to to fix, no engineers until whenever, systems down.Absolute joke I will be leaving
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Becky Perring
(@balletmum79) reported
@virginmedia signal for a Zoom dance lesson. Guy I spoke to today told me that your computer systems are down and they would try and get something sorted asap. We've been with Virgin for many years, but are getting so fed up with paying for a service that we either can't...