Virgin Media

Virgin Media Outage Report in Fulham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Fulham come from postal codes W12 and SW6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Fulham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fulham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Fulham, Greater London, England 03/18/2025 08:20

March 18: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Fulham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Bushey, Acton, Hackney, London, Ealing, Bermondsey, Harringay, Fulham, Paddington, Finchley, Croydon, Borehamwood, Ilford and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomEnfield Town Internet
United KingdomBushey Internet
United KingdomActon Wi-fi
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomEaling Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Fulham, England

Latest outage, problems and issue reports in Fulham and nearby locations:

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia One of your agents said they would send across a WiFi pod (which never happened) and then we were informed that he didn’t have the ability to send them after a further call 1 month later. We were also advised they would send us a hub 4 to try and get rid of the existing hub 3

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia The service fault is still a thing, been more than 24 hours now. How long is it going to be? Your website keeps pushing the estimated time further.

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia my network has gone down. No tv or internet, meaning I cant work from home or watch TV. I cant talk to anybody about fixing the issue. My postcode is KT5 9NP HELP!!!!!!!

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia both broadband and TV down in nw3 most of the day now - I need both for work...

  • ChristianRad Christian Radnedge (@ChristianRad) reported from Camden Town, England

    @virginmedia Yeah - to well past 5pm tonight. I have to work and this is almost two days of no service. Aboslutely ridiculous. Never going to use virgin after this month.

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia That’s absolutely fine, but again like mentioned before. I should not be receiving contrasting information from your employees. I can understand one isolated incident but having 2 incidents for the same issue highlights a form of incompetence somewhere

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia network down in KT5 area? TV been offline all morning, just came back for a brief second but signal gone again. Is there a fault?

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia And then told that they couldn’t do that either, all whilst being very rude on the phone for an issue with the equipment which frankly I believe is not an acceptable level of service ( I don’t expect 100% reliability - but something better than no service would be nice!)

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia It’s a bit of a joke that the deadline keeps being pushed away even more now. Almost 2 days without service.

  • LouiseHatch1 Louise Hatch 🦋 (@LouiseHatch1) reported from London, England

    Hi @virginmedia I wonder if you can help me? I'm looking to access the subtitles on a movie I have just paid to download...that essential service doesn't seem to be available? Thank you 🦋 #Deaf #deaf #HearingLoss

  • DavidWheater David “Still Not the Footballer” Wheater (@DavidWheater) reported from Richmond, England

    3 different @premierinn hotels this week and 6 in the last 3 weeks and I can honestly say that your Wi-Fi is absolutely atrocious. It’s always been bad, but some how it’s now even worse. It’s time to ditch @virginmedia and get a decent Internet supplier.

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia @NeilWBallingall HELP!!!!!!!!!

  • ACMru_ Akshay (@ACMru_) reported from City of London, England

    @virginmedia I don’t mind speaking to technical support and them trying to troubleshoot, but what I absolutely hated was being told contrasting information by all the different staff members in VM

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia my entire network has died. I got no internet or tv service and have been told that you can only get an engineer out to me on Thursday...2 DAYS!!!! I work from home and need internet access otherwise I cant do anything. The TIVO box wont start up

  • hdoddles Hannah Dodd (@hdoddles) reported from Merton, England

    @virginmedia It’s Hannah. I’ve been a customer with Virgin since 2019. I don’t need to check the postcode checker again, I want to know why your still advertising our post code as available for service on price comparison sites? When you clearly don’t provide to that area?

  • going59 pat Hamilton (@going59) reported from Walthamstow, England

    @virgin media every week I am having problems connecting to my tv because of the internet, can you supply me with a new router because the one I have now is so old?

  • SourdoughCycle The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️‍🌈 (@SourdoughCycle) reported from Wandsworth, England

    @virginmedia @VirginMediaCorp One of your vans just drove down Kyrle Rd London SW11 at 40mph in a 20. Absolute ****! Do you have tracking telematics and do you pay attention?

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia more than 12 hours without service today. Are there any updates for NW3?

  • Gavarnos Gav Mac  (@Gavarnos) reported from Croydon, England

    @PaulbernalUK @virginmedia I had multiple dramas with mine last year/18 months while they were doing the network upgrades, having to resort to 4G. Annoying. Once all the pain is done & you get gigabit broadband using your own router/mesh system & the superhub as just a modem it’s staggeringly good.

  • craigr98_2016 Craig R 🇹🇩🌹 (@craigr98_2016) reported from Hillingdon, England

    @virginmedia I made a formal complaint against your company and was told 28 days I’d get a response - it’s been longer than that, what can we do to get my complaint moving?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gogs42 GEORGE (@gogs42) reported

    @virginmedia Okay thanks but that’s the community forum. I didn’t even know about that why wasn’t an email sent to customer or an update via the app. How many customers are registered with the community? Seems wrong that not all methods of comms are used, they should be. I have a TiVo and v6

  • 0kcjc CJ (@0kcjc) reported

    @virginmedia are the servers down or is there a problem with my router?

  • Spoons382 Michael (@Spoons382) reported

    So @virginmedia can send emails demanding the return of their router when you leave but make it so hard to arrange for their people to collect said kit. To that point their person ignored my messages for 2 days until it was convenient for him to reply. Poor service start to end

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box

  • 3ddieValentine Edward Valentine (@3ddieValentine) reported

    @virginmedia awful product. Recently switched to broadband service and I regret it significantly. The router is cheaply made and now we are unable to get (even slow) connections in parts of our house. sky previously faced no issues we just wanted faster broadband.

  • alisonb2411 Alison B (@alisonb2411) reported

    @virginmedia Its very strange as our box in my bedroom allows me to watch the livingroom whereas the livingroom doesn’t let me watch the bedroom. How can I check if there any service issues in our area??

  • ianh____ Ian Heward (@ianh____) reported

    @lufcsmithy1984 @virginmedia Same here, been down since about 5, disgraceful company

  • patelneiln nnp (@patelneiln) reported

    @virginmedia GU15 3UW house experiencing total broadband outage , please get a call raised for investigation and fix

  • droneski Droneski (@droneski) reported

    @virginmedia And another evening of no internet. Think it's about time virgin lowered my internet bill as I can never use it. Roll on end of contract as I be gone.

  • EmilyWalsh_ Emily Walsh (@EmilyWalsh_) reported

    @virginmedia They told us the hole lot ! Check the wires turn is off and on , they said there was a issue with the box and would need to get an engineer to take a look advise for appointment but was a month away and stupid I’m sure you have a record of our time wasted