Virgin Media Outage Report in Fulham, Greater London, England
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The latest reports from users having issues in Fulham come from postal codes W12 and SW6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fulham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fulham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Fulham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, Tower Hamlets, Walton-on-Thames, Ealing, Ilford, Walthamstow, East Ham, Fulham, Streatham, Bushey, Newham, Croydon, Blackheath and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fulham, England
Latest outage, problems and issue reports in Fulham and nearby locations:
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice
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Antje Southern
(@noneybean) reported
from
Islington, England
@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Hi I am really sorry but I am not that tech savvy I just need someone to help me solve it and provide the service I pay for - I can’t get the monitoring service to work as I have little 4g - can someone call us
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.
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Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
at this point, Virgin Media should start paying ME to use their crappy Internet service
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fiona khan
(@fleekhan) reported
from
Esher, England
Finally get through to ooomph team @virginmedia explained everything he began looking into it then he hung up. Another hour on hold. Wtf is wrong with your systems! He’s not called back even though he’s got my details! No one give a ****. I had it for today 😩
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Chris Lonergan
(@LonerganChris) reported
from
Lambeth, England
@virginmedia I’ve spent 1 hour on the phone trying to Cancel my service as the house has been sold! Both times it’s rung and nothing on the other end can you assist without me having to waste more time?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data
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fiona khan
(@fleekhan) reported
from
Esher, England
@virginmedia please help! Getting no where with your endless telephone systems! New ooomph customer no unlimited sim as promised which is badly needed because the 500 oomph speed promised is nonsense and doesn’t work at all in some of the house!
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
@virginmedia 6 months worth of internet issues
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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Antje Southern
(@noneybean) reported
from
Islington, England
@robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia is there an issue in Wd37ay had no internet for a number of hours
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia The worst company I have every dealt with. Unless I have total loss of internet I get no discount on my bills. The fact that I have minimum service is irrelevant to your “customer care” #ofcom really needs to regulate your company because you are ripping off your customers
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Sara Nelson (RN, QN)
(@SaraNelsonRGN) reported
from
Bromley, England
Very irritating @virginmedia after having spent 2hrs 15 mins on the phone using husband's mobile and sent to 3 different departments you cut me off! Phone still not working and my package not changed!
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩
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Sarah Leveridge
(@sarahleveridge) reported
from
Rickmansworth, England
@virginmedia Our computers have not been able to log in since Friday pm - we have rung the helpline an automated check asked us 15 mins ago to reset the router and wait 10 mins - we have and it’s still not working. Just renewed my contract with you in Thursday and now patchy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julian Armstrong
(@Brasfort49) reported
@virginmedia You can do something else. Here in London SW11 there is a six day complete loss of service to a number of homes. This has happened over Christmas, the problem according to your colleagues is “Complex”. Yet, your website “Status Page” states that there is “No problem detected”
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Clive Bentley
(@CliveBentley) reported
@virginmedia I am simply amazed that you feel this is my responsibility to sort out?!?!? Remind me why I pay Virgin Media for such a poor service? I think I will see what BT Broadband make of it.
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bedtimeboogie
(@bedtimeboogie) reported
@virginmedia our broadband has been down since Xmas eve. 7pm. Website now says no problem in our area???? Total rubbish!
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MrJumpyLegs
(@_ks444) reported
@virginmedia A 'fault' on my elderly father's TV service - which has left him with nothing over the festive period, no engineers, no remote help just rude and negligent staff
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lianne7382
(@lianne7382) reported
@virginmedia we are unable to connect to the internet. This has been on going for a while. Trying to speak to someone is proving difficult! It keeps saying I need to reconfigure my router. Please help! Shocking customer services!
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MrJumpyLegs
(@_ks444) reported
@virginmedia Not really able to explain via Twitter would be more appropriate if you had a CS department that could efficiently understand and deal with issues
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PowWowNow
(@PowWowNow1) reported
@virginmedia No. They said they will and have a loo on the 30th. Just see what the issue is. Not even to fix it.
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The Constant Knitter
(@TheConstantKnit) reported
@virginmedia @VirginMediaIE Day 3 and the promised phone call to arrange a technician visit hasn’t arrived . Nor have you contacted me here as promised. Really bad service
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Adrian Evans
(@adeevans) reported
@virginmedia no broadband but a dongle to compensate that ran out of data on Christmas Day! Can someone please get in touch to help us out ASAP!
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cari_lou
(@swlondonraised) reported
@virginmedia my WiFi is the speed of a snail there is always problems with you this year I'm cutting you out of my life I've had enough 😬 #virginmedia