Virgin Media Outage Report in Fulham, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Fulham come from postal codes W12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Fulham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fulham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 27: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Fulham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hackney, London, Wandsworth, Newham, Southwark, City of Westminster, City of London, Croydon, Stanmore, Wembley, Poplar, Feltham, Islington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fulham, England
Latest outage, problems and issue reports in Fulham and nearby locations:
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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Kathleen Carter
(@KathleenYCarter) reported
from
Merton, England
@mirage44793697 @virginmedia indeed gave up holding on the phone for 22 minutes just now. Constant W02 errors for £69/ month. Not great.
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Kathryn Akin
(@kathrynhakin) reported
from
Hackney, England
@SaxonKate @virginmedia Keep pushing @SaxonKate We had the same issues moving into our new place and got them for free in the end. Incredible that you have to but yeah- keep pushing.
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia having issues in N44ND, have all morning, please help!
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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Sem Moema 😷 🌹
(@Semakaleng) reported
from
Hackney, England
@virginmedia can you provide a number to cancel service? Been searching for almost 30 minutes.
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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The Geekiest One
(@TheGeekiestOne) reported
from
Ealing, England
Internet down yet again! @virginmedia... can some other company get fast fibre so i can change!!! Jeez talk about paying for a service..
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account
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Mark
(@markwarne) reported
from
Richmond, England
Not the best start to the day when you attempt to log-on to work and discover that @virginmedia is down. Hoping that we don’t get anywhere near as late as 11:55 for KT2, that the website is saying that the issue is supposed to be resolved by.
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Craig Strong
(@craigstrong) reported
from
Richmond, England
@Moonsushi @virginmedia Yes ours is down at the moment and the status page isn’t even working
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Sumitra
(@sumitra094) reported
from
Watford, England
I’ve had no issues with you @virginmedia but I want to watch the @England game tonight and there is no way to reach you. We have all been working from home and doing our job. Why can’t you???? I never complain but I’ve been trying to get in touch for days now!! #virginmedia
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Orrin Edenfield, an 🇺🇸 living in 🇬🇧
(@OrrinEdenfield) reported
from
Camden Town, England
@virginmedia Well, I'm nearly certain my issues were caused or fixed by the gentleman in the Virgin Media van outside my residence. All seemed to be well yesterday afternoon and evening (and today so far).
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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Andy TTID
(@Bytor14) reported
from
Lambeth, England
@virginmedia Still getting intermittent connection This has been going on for about 10 days Recorded message on 150 saying aware of problem in postcode but due to complexity of issue taking longer to fix If this continues I will have to consider changing broadband provider
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Imperial Arms
(@ImperialArmsPub) reported
from
Bromley, England
@vmbusiness my experience as a virgin business customer has is appalling. Constant outage, no apologies or comp, no one gets back to you, 45 mins wait this am to speak to someone in Manila who couldnt help me. No internet since Sunday 4pm unable to take payment #useless
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Martyn Best
(@martynbest) reported
from
Esher, England
@virginmedia what is going on? Can’t get through on the phone and online says can’t change online. Waiting 3 days for an added service. #awfulservice
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Jonathan Hodder
(@Hodds229) reported
from
Richmond, England
@virginmedia why is your customer so poor?! I called customer service and they’re unable to help!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shavi Parhar
(@ParharShavi) reported
@virginmedia Never got a call back and WiFi is ridiculously poor. I'm trapped in a contract that doesn't provide a service. It's outrageous
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AsherD7
(@Asherhinds) reported
@NovoShield_Pro @virginmedia I have already made them aware should any of my data be breached after making them aware of the situation several times & them shrugging it off I will raise a complaint and seek compensation through a breach of the GDPR act
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💯 Iain (Blue Tick)
(@iainco) reported
@virginmedia All that is required is for me to provide you a sort code and account number, so you can refund the ~£50 credit balance. Can you confirm that would be the sole purpose of the web chat? All other information you need can be retrieved from complaint referenced C-0811221078. Thanks
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Kayleigh
(@kaydankofi) reported
@virginmedia told by one of your customer services that in order to get broadband you need to have a phone line so I have been conned for seven years. It’s simply not good enough no I have a package for £34 a month just Internet and I was promised a better price but hey Ho Virgin Media
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⚡Dawn Of Time⚡
(@emiTfOnwaD) reported
@rainasnajeeb @virginmedia That's not the issue. I have access. I can change the PW via the VM site as I have biometric login. But it has been overridden twice.
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Throblet
(@Boyz2Memes) reported
@virginmedia I need help with an install for my new property. I apparently can't do it via online account and need to call you, but I currently have a violent case of strep throat due to covid. Speaking is impossible, can someone help me please x
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James C
(@James_chialton) reported
@virginmedia why do you make it impossible to make a complaint on your website? Can someone reach out to me? You keep over charging me for something I have already paid for twice!
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AsherD7
(@Asherhinds) reported
@virginmedia No the agent just went over a script of what to do which I explained had happened in the 2 hours it took through to get through, I explained the security issue is virgins end but the agent refused to acknowledge this or raise the concern to be investigated
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Shannon Shiell
(@ADSZumbaGlasgow) reported
@virginmedia whyyyy do you use @YODEL as your courier??? . They are the WORST courier .. they may be cheap but you are damaging your brand by using them . Second day still no delivery - missing work for a driver that never appears and no broadband . New customer - not happy !
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AsherD7
(@Asherhinds) reported
@NakamotoPlaza @virginmedia I’ve just had an agent escalate the issue whether or not this gets fixed I’m unsure of but have made them aware should any of my data be compromised by no fault of my own I will seek compensation of a GDPR breach and raise a complaint further