Virgin Media

Virgin Media Outage Report in Fulham, Greater London, England

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The latest reports from users having issues in Fulham come from postal codes W14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Fulham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fulham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Fulham, Greater London, England 12/16/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Fulham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Ilford, Weybridge, Hounslow, Morden, Hackney, Newham, Poplar, Southwark, Waltham Forest, Wembley, Fulham, Hammersmith and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCity of London E-mail
United KingdomIlford Internet
United KingdomWeybridge Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Fulham, England

Latest outage, problems and issue reports in Fulham and nearby locations:

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.

  • CheukRuby Ruby Lau (@CheukRuby) reported from London, England

    Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia Just dialled1471 The originating number was 01424 850444 does that help?

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!

  • willmartinesq Will Martin (@willmartinesq) reported from Wandsworth, England

    @virginmedia cancelling installation the working day beforehand, and then only telling you that it is rescheduled for 3 WEEKS TIME WHEN I CALL YOU, is terrible and stressful but completely on brand 👏🏼

  • grahamrhome Graham Roberts (@grahamrhome) reported from Croydon, England

    @virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.

  • paullloyd1 Paul Lloyd (@paullloyd1) reported from Epsom and Ewell District, England

    Is @virginmedia the worse company in the world to deal with. been a customer for many years, just spent 45 on the phone to discuss an upgrade to a new package that is on their website for £79 to be told that I will have to pay £104 because I am an existing customer. #crapservice

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.

  • Murrony Jenny Haines (@Murrony) reported from Islington, England

    @virginmedia what a terrible customer service experience

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    @virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @PaulLuckhurst @virginmedia Hi @virginmedia - This morning I'm having the same problem Paul was. A rights restrictions message on the video stream on BT Sport 1 via Virgin TV Go. Never seen this before. Can this be investigated. Fairly certain there can have been a sudden change in rights mid-season. Thanks

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fayalani Fay Alani (@fayalani) reported

    @virginmedia hi I keep getting told there will be work in my area tomorrow but when I click the link for more info it just wants to check the status now, can you let me know what will be down and when?

  • TaraMarieCooper Tara Marie Cooper (@TaraMarieCooper) reported

    @virginmedia To wait 4 hours and ring back if it’s not back online. Doesn’t help as my work hours were 9-5 and I’m now severely behind

  • tobes_cooper T (@tobes_cooper) reported

    @virginmedia can you check if there is a problem In SE5 please? Once again the wifi has been playing up and it has been like this for weeks. Really thought something would have been done about this by now.

  • anishaaakissoon nisharinaaa 🌺 (@anishaaakissoon) reported

    @virginmedia It says that there are no issues in my area, but my WiFi keeps dropping out every 5 mins now and the box is flashing green. It’s very frustrating seeing as I rely heavily on my Wifi to work from home & I can’t do that AT ALL. Is it the heat that is causing this?

  • summerof0613 G⁷ | 💜 (@summerof0613) reported

    @virginmedia please help! Internets been down for 2 days, and your customer service has been really unhelpful about the situation

  • Raymoon90 Raymond Mooney (@Raymoon90) reported

    @virginmedia Hi @virginmedia, my tv/internet has been down since Sunday, each time we reach the time on your status checker it gets put back another 4 hours. I’ve tried calling but just get told the same info, how do we find out the actual status of the issue? FK2 area Scotland.

  • Kh3jan Kh3jan (@Kh3jan) reported

    @EmZp25 @virginmedia Shame that their customer service has gone down hill since they closed most of their UK Based call centre's.

  • malone_silke Silke malone (@malone_silke) reported

    @virginmedia here we go again. I’m tired of being messed about , almost a week now without Wi-Fi , the engineer never turned up . No access to work or uni emails

  • gordonscontact Gordon Ashley-Smith (@gordonscontact) reported

    @virginmedia All the while I'm still getting terrible signal in half my house

  • mrpeacock23 Steven Peacock (@mrpeacock23) reported

    @virginmedia What's going on I've been a customer for 2 months now, and have had to use my data for pretty much a month since you did works in the area, sort it out not what i pay for ......