Virgin Media Outage Report in Fulham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Fulham come from postal codes W12 and SW6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Fulham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fulham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Fulham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Leyton, Enfield Town, Walton-on-Thames, Hounslow, London, Croydon, Fulham, Watford, Harringay, Feltham, Hackney, Bermondsey, Mitcham, Walthamstow and Bushey.
City | Problem Type | Report Time |
---|---|---|
Acton | Wi-fi | |
Leyton | TV | |
Enfield Town | Internet | |
Walton-on-Thames | Internet | |
Hounslow | Internet | |
London | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Fulham, England
Latest outage, problems and issue reports in Fulham and nearby locations:
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@virginmedia not bad, only been hanging on the phone for 20 minutes so far, crap service
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char
(@charkellyalex) reported
from
Barnet, England
@Off21_t Ngl I never had to worry before but I cancelled my BT sport on my virgin media and I was panicking trying to find a stream
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Phil 🇺🇦
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia can't speak to an agent re no services. I've keep being sent a link via text, utterly hopeless. ALL services are down in KT5 area, no TV or broadband
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VM
(@BowTieMendoza) reported
from
Kensington, England
@Queen__Leiaa @virginmedia did this me 5x , sch install in Feb now saying end of July, each time with text night before and reply chat never worked, I even got 2 differ answers on the same day, engineer said no one home then told engineer never came to work
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Nick ******
(@nickhooker) reported
from
Kensington, England
@virginmedia has the very worst customer service of any company I have ever had to deal with. If you value your sanity DO NOT sign up with them to provide anything!
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VM
(@BowTieMendoza) reported
from
Camberwell, England
@virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice
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Stephen Reid
(@stephenpaulreid) reported
from
Hounslow, England
@simonlevans @virginmedia I can only send you good wishes and kind thoughts. Their 'customer service' seems to redefine any expectations you may have previously held about such contact.
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Joseph Machta⭐⭐
(@pepemac27) reported
from
Kensington, England
@virginmedia hey there. Our broadband has been down since yesterday and the estimated fix time keeps being put later and later. My wife is working from home today so it's pretty impossible. Please could we have some sort of replacement dongle in the mean time?
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Rhys
(@_RhysThorne) reported
from
London, England
@virginmedia have to be *the* most unreliable WiFi providers. 2 days with no internet and it’s still not working!
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Sofia Hayat
(@sofiahayat) reported
from
Wandsworth, England
Just got ready to workout isung my EMS suit as I can't stand on my feet fir excersize after my operation. BOOM!! suit doesn't work because I have no I telnet fir over a week!!! @virginmedia and they are charging me to leave them
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia please sort your systems and processes out. I was due a call yesterday to discuss a complaint. Only to not receive it and for you to replicate the same error. #virginmediadown
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Cenk KIRAN👨🏻💻🚀
(@cenkkiran) reported
from
Merton, England
Hey @virginmedia broadband is off AGAIN! Do we need to wait on call for at least 50 mins to reach technical support?
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Sir Geoffrey Of Rogers 🔶 #FBPE #FBPPR
(@GeoffRogersEU) reported
from
West Molesey, England
@virginmedia Internet down in KT12. Any idea when it will be fixed ?
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Zahida
(@zkhussain) reported
from
City of London, England
@virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.
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Sofia Hayat
(@sofiahayat) reported
from
Wandsworth, England
31 mins on the phone to virgin media...noone has solved the issue.. I just want to leave the service now..paying £98 pcm for no service.. I just paid fir June and I have no broadband for 3 days. @virginmedia #virginmedia
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amanda
(@amanda11350524) reported
from
Ilford, England
@virginmedia Having spent from 9.30am to 2pm on the phone yesterday to virgin media and asking for my complaint to be resolved and escalated having been put through to every different department…… complaint manager not available!!…. Call again exasperation!
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Gokce Pehlivanoglu
(@GokcePehlvnoglu) reported
from
Walthamstow, England
@virginmedia seems like it’s time to finish with Virgin Media. I had connection issues for the last one week every morning and evening, now finally my rooter is dead and I need a technician, the earliest slot was on Saturday!
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Had many years of perfect service from @virginmedia broadband but its now dropping off about once a week. Very annoying.
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Jeremy Shackleton
(@shackmeister) reported
from
Croydon, England
Dreadful sales call from @virginmedia. I need broadband, Sky & BT sports. Best deal requires having a load of unwanted extras apparently. No attempt to qualify my needs just clearly underpaid & commission desperate sales staff relying on a very bad script. #badservice #badselling
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Sofia Hayat
(@sofiahayat) reported
from
Wandsworth, England
@virginmedia BT allow you to stop your contract immediately if they do not provide the service paid for. Your customer service is atrocious. My business has suffered, I paying to use my mobile Internet instead of my broadband and I cannot finish my masters assignment as I have no internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@CarntSpeykV5) reported
@Jordan_MUFC96 @virginmedia **** off you french ************
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Jimbo
(@JimboGPK) reported
@virginmedia I use wired. I've been through the websites process many times. Have had a engineer come out and swap my home hub 3. I've scanned my internal network and found zero issues. But still get latency spikes
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Amy Morgan
(@missamym) reported
@virginmedia Her account has never been set up properly online. She gets paper bills each month but the bill number isn’t recognised when I try and set her up online. She has no recognised email, username or password. She pays a lot each month and the tv isn’t working + hasn’t been for ages
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FUN SIZE MAGRS
(@MMagrs) reported
@ShandyDHarrison A few years ago Virgin Media put Threads and the War Game on their on-demand service. I made the mistake of watching both of them. I had to watch an entire series of Father Ted before bedtime just to try and dilute the effects.
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Caroliono
(@caroliono) reported
@virginmedia why are you sending out Hub 4's when it's not possible to run diagnostic tests on them. Broadband either down AGAIN in M32 or the hub4 is bobbins 😵
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Stewart Booth
(@Stewart_Booth) reported
Hey @virginmedia - I’m still waiting on the WiFi extender that I had to order from you (at additional cost) weeks ago because my new broadband service from you is pants. What’s the deal? Gotta say, I’m really not happy with the service so far since I left BT 😡
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M M J 2⃣5⃣
(@Jazzy1arda) reported
@JimboGPK @virginmedia BRO DON'T START. Im semi pro on fortnite with $400 earned and I cant even stream it and play let alone play off stream lol im at so many choppy disadvantages and i have to play LOW sense bro this **** is ASSSSSS on my life , further more **** competetive. I CANT PLAY LMAO so bad
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Mitch
(@Mitchell_Rankin) reported
Omg... on hold with @virginmedia support for an hour! (Enjoying the on hold music I must say) and it just cuts me off.... 😳
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Laura
(@lauraslouise) reported
@virginmedia yeah it says no known issues?
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Claire Couperthwaite
(@coopzy12) reported
3 days 3 lots of phone calls for over 2 hours each, twice you cut me off and the account is still not sorted @virginmedia shocking customer services you’ve messed this up from start to finish