Virgin Media

Virgin Media Outage Report in Fulham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Fulham come from postal codes W12 and SW6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Fulham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fulham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Fulham, Greater London, England 03/18/2025 09:25

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Fulham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Bermondsey, Paddington, Leyton, Croydon, Enfield Town, Bushey, Acton, Hackney, Ealing, Harringay, Fulham, Finchley, Borehamwood and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomBermondsey E-mail
United KingdomPaddington E-mail
United KingdomLeyton Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Fulham, England

Latest outage, problems and issue reports in Fulham and nearby locations:

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    @virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    @virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!

  • Murrony Jenny Haines (@Murrony) reported from Islington, England

    @virginmedia what a terrible customer service experience

  • craiginmotion craig crawford (@craiginmotion) reported from Kensington, England

    @virginmedia F*k YOU. No wifi for a week. Waiting for a supervisor to call me back within 24 hours. FOUR DAYS Later and 2 IDIOT technicians ... cancel my service NOW. I’m moving my building Into the 22nd century. Keep playing with copper wires See ya *******

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.

  • CheukRuby Ruby Lau (@CheukRuby) reported from London, England

    Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @PaulLuckhurst @virginmedia Hi @virginmedia - This morning I'm having the same problem Paul was. A rights restrictions message on the video stream on BT Sport 1 via Virgin TV Go. Never seen this before. Can this be investigated. Fairly certain there can have been a sudden change in rights mid-season. Thanks

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now

  • shaomeeng Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?

  • grahamrhome Graham Roberts (@grahamrhome) reported from Croydon, England

    @virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    @virginmedia It was to try and fix my router / modem issues. I didn’t arrange it, the person I spoke to not the phone (the fifth person) said she had arranged it.

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterDo19421129 Peter Dowsett (@PeterDo19421129) reported

    @Ofcom What about virgin media ? They seem to get away with suck a poor service. Why would you have to resign up to there package when all you wanted to do is remove sky movies?. Asked for t&C's But nothing.

  • TheAbyPhilip Aby Philip (@TheAbyPhilip) reported

    @virginhelp @virginmedia I have been reaching out to you to cancel my virgin broadband order which I received yesterday which has not yet been activated yet. No one is ready to help to get it cancelled instead asking for a disconnection fee for service which I don't even have!

  • magicfauvrelle David Fauvrelle (@magicfauvrelle) reported

    @virginmedia No not sure if they are still coming . Guessing not, as its dark out. It's been a month now. @virginmedia not fix both Internet and tv, it unacceptable. I said give to the end of the week moving on to Sky. Engineers keep getting booked , either can't fix it or don't turn up

  • Jack_Rixmah Jack (@Jack_Rixmah) reported

    @virginmedia If you dont fix this asap i'm cancelling my tv internet the lot waste of money phone hotspot better fix up

  • brfcraver72 andrew (@brfcraver72) reported

    @virginmedia Is this a major problem at the moment he is getting no information at all

  • annanye Anna Nye (@annanye) reported

    @virginmedia Yes, she fails at the security questions so they won’t discuss the matter any further. She has been trying to cancel the contract since the 14th Sept and has used no VM services since August

  • MattyBrault Matthew Brault (@MattyBrault) reported

    @virginmedia My issue has now been resolved

  • BobbyPratapMH Bobby Pratap (@BobbyPratapMH) reported

    @estherbeadle @virginmedia My wife had an appalling experience from @virginmedia related to bereavement and I can bet I know the type of maddening, inhumane, illogical calls you've had to endure. More generally I've only had shockingly bad customer experience from them

  • ThisJavier Javier Jarquin (@ThisJavier) reported

    @virginmedia I did both. Tried. Same. Then I did a power off of the hub for a minute, turned on. Left it. Orange light still but seems to be working now. On my phone at least. Will try connecting other devices and see how we go. Cheers for the help

  • JimmyTheBus James Bussell (@JimmyTheBus) reported

    @virginmedia @virginhelp been unable to access content from home button like on demand and recordings on TV for 48 hours, error message says trying to fix the problem. Any estimate please? Cheers.