Virgin Media outages and service status in Woodford Green, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 75 outage signals in the last 24 hours around Woodford Green, including 75 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 14, 4:03 PM GMT+1.
- Internet (45%)
- TV (40%)
- Wi-fi (7%)
- Total Blackout (5%)
- E-mail (2%)
- Phone (1%)
The latest reports from users having issues in Woodford Green come from postal codes IG8 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Woodford Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodford Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Woodford Green, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Waltham Cross, Barking, City of London, Waltham Forest, Ilford, Dagenham, Woodford Green, Newham, Harringay, Enfield Town, Poplar, Romford, Cheshunt, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 6 minutes ago |
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TV | 21 minutes ago |
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Internet | 31 minutes ago |
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TV | 57 minutes ago |
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TV | 1 hour ago |
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Phone | 1 hour ago |
Nearby cities with recent reports
26 recent signals
13 recent signals
12 recent signals
11 recent signals
8 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodford Green, England
Latest outage, problems and issue reports in Woodford Green and nearby locations:
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Elmarie Hahn💙 (@elmah69) reported from Ilford, England@LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.
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James Brown (@JammieBun) reported from Enfield Lock, England@virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?
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Debbs Durston (@DEDNaive) reported from Enfield Lock, England@virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.
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foy (@stuart_foy) reported from Haringey, Englandlying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Helen Reihill (@BBLn15) reported from Tottenham, England@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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Mark Catchlove (@markcatchlove) reported from Ilford, England@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
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Tony Patis-Stannard (@tonyps1977) reported from Romford, England@virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Islington, England@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.
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Khaled Miah (@Khaled_Miah1) reported from Poplar, England@virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?
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Mira Burton (@MiraBur44156853) reported from Tottenham, England@virginmedia It's ok for now but evenings are the worst.
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia can you turn your hold muzak volume down I am begging you
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia I would not have used these terms as I didn’t know them however I presumed that all the necessary work would be done in the background. Why would I keep the landline with Virgin when I was VERY UNHAPPY with the service provided
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Have you met Harj? (@AussieHarj) reported from Walthamstow, EnglandVirgin Media you suck! Going down as England start to choke in the run chase. Switched to BBC/ABC Radio over Sky Go 🙄
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Andee Byford (@BobCratchitt) reported from Poplar, England@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
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Elmarie Hahn💙 (@elmah69) reported from Ilford, England@virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.
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Nathan Talbot (@nathantalbot) reported from City of London, England(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia The quality of customer service cannot be recommended. The long delays are a constant problem Coming up to 2 hours this morning and no response
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Smith (@MattyladKRO) reported@virginmedia Are you going to post on here when fixed ..like a customer caring company would do ..or just let people spend all day checking
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Steve O (@saoc78) reportedThe @O2 and @virginmedia online account process is the worst UX I've ever experienced. Whoever was in charge of pulling these services together needs sacking and blacklisting. Joke.
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El Mo Bullseye (@ElmoBz77) reported@virginmedia I called up to check service but it says my account number and phone number don’t exist??
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Trisha (@AnnyTrish) reported@virginmedia All channels are scrambled. So that means any scheduled recordings will be useless. Zero info on the VM app. All you get is - sorry, please try again later. No help, no information, no nothing!
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Monica (@addingtonsquare) reported@virginmedia I can’t even log on to account. Keeps looping back and saying not recognised. More than tv issue then?
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Nigel Baker (@NigelBak3r) reported@jmstocka @virginmedia Website never works properly, you get so far then it goes off.
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Andrew Forman (@HighburyRhino) reported@virginmedia No reply by phone and no ability to check anything via my account (which appears to not be recognised). Any timeline on a fix for TV issues in London N5?
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martyn coombes (@martyncoombes72) reported@Jennababes @virginmedia There is an outage
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Becca (@Becca9O) reported@VirginimediaDM I’d like to report a problem with Virgin Media TV in the Hucknall area of Nottinghamshire. This started at around 11am today
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Dave Pearce (@DavePea15343212) reported@virginmedia virgin tv go app now not working as was using as a work around