Virgin Media

Virgin Media Outage Report in Woodford Green, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Woodford Green, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodford Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Woodford Green, Greater London, England 05/29/2025 06:40

May 29: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Woodford Green, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Lewisham, London, Barking, Camden Town, Ilford, Tower Hamlets, Woolwich, Hackney, Dagenham, Southwark, Harlow, Harringay, Stratford, Islington and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLewisham TV
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLewisham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Woodford Green, England

Latest outage, problems and issue reports in Woodford Green and nearby locations:

  • xenia_ina Xenia Messerschmitt (@xenia_ina) reported from Tottenham, England

    @virginmedia I have no Internet all day, and nobody is responding on message service and phone call. On messages I'm in the queue all day, and phone I just keep getting hung up after being on hold for an hour or so ... 😡😡😡😡

  • TheRealMrDrew G (@TheRealMrDrew) reported from London, England

    @virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late

  • rob_green86 Rob Green Jnr (@rob_green86) reported from Poplar, England

    @virginmedia Yea I do that and it says to reboot my Hub 3. Which I do and then get 15mb for 2 mins and then back to 4mb. Can you please DM me with a link to online tech support because I've already wasted 3 hours this week trying to get through on the phone.

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    @Mikeyhcm @virginmedia Not only that but our router popped back up for 10 mins yesterday and must have had a firmware update pushed down to it, because my old iPhone refuses to connect to wireless now (despite having iOS14) and other iPhones in house being OK. No telling truth.

  • NaveedA59768055 Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia No it’s a home account, I meant engineer called his back office to ask for urgent cable book for my address and that urgent never happened as this is the 3rd day now all to gather 20th day

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    As previously stated, anyone thinking of getting @virginmedia don't! They lie, never answer calls and don't turn up when promised. Utter crap from start to finish, all while their tax evading owner @richardbranson sits on some private Island reaping the benefits. Dog 💩 company

  • chrisMU19 Chris (@chrisMU19) reported from Romford, England

    @virginmedia I’ve had no internet for 6 hours. I’ve followed all online steps to fix it and none of them worked. Been on hold to 150 for 2 hours now. Can someone please assist?

  • realjonconnor 🔥Jon Connor (No not that one) (@realjonconnor) reported from Islington, England

    @virginmedia It's not even about that. Even when there are no faults. I still get lag and disconnection issues. Very frustrating

  • hollyliba Holly B (@hollyliba) reported from Camden Town, England

    @virginmedia WHAT THE BLOODY HELL IS WRONG WITH YOU EFFING BLOODY INTERNET. We’re all working from home mid lockdown and have jobs to get done. Your service collapses all the effing time

  • anthonysuter82 Anthony S (@anthonysuter82) reported from Hackney, England

    @virginmedia anyone able to help me with my WiFi speed, paying for 200 and getting 50, no one answers the Telephone or chat? #Poorservice #ShouldhavechoosenBT

  • sbraganza Stan Braganza (@sbraganza) reported from Barnet, England

    @virginmedia Indeed. This weekend I’ll be writing up a complaint. I’ll also need to look into some other package that would at least give me some sort of advance notice eg a virgin media business account or something...

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia We just had a call from you (at least from someone claiming to be you) informing us that our broadband access will be switched off in 4 hours... I therefore need urgent help as there is NO reason I am aware of to justify this!

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    @virginmedia 4pm today. That’s a 36 hour outage, that has been extended from the original 12 hour estimate - so something has clearly gone horribly wrong. And your service pages me a 404 error when I try and register for loss of service.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia called three times yesterday totaling 90mins holding on the phone with no answer. Still having issues with you service but is ok I’ll still carry on paying full price for a reduced service. On the phone now 17 minutes and counting..

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia every single day we have problems with your broadband. Today is even worse, we don't have any connection at all.

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    @virginmedia Your phone line is saying you do. You had the system out of service for an area update for 24hours now. Who does that ?

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    Hey @virginmedia you’ve been messing with our broadband in #RM11 for long enough. Get a grip, #revert the failed change and give us back our service. Why do this mid week when people are #WorkingFromHome ? Do it at a weekend.

  • adammcilrick Adam McIlrick (@adammcilrick) reported from Camden Town, England

    Hey @VirginMediaCorp and @virginmedia ... we waited for your engineer today - rearranged work schedules/meetings. Nothing. No call. No text. No email. No show! DM for our remedy number - this is absolutely #atrocious #customerservice. The #complaint will be escalated if no reply.

  • calummew Calum Mew (@calummew) reported from Hackney, England

    @virginmedia Day 2 of no WiFi whilst trying to work from home. Day 2 of sitting on hold for hours with no one picking up. Have also texted the number and responses either abruptly stop or we are told we’re being transferred. Is there a nation-wide outage or something?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • __Tony___ TonyParker (@__Tony___) reported

    @vmbusiness I need help with my service

  • c0p11791 Craig ⚽️🏃🏼‍♂️🔴🏋️‍♂️🌈 (@c0p11791) reported

    @virginmedia @ptmv69 I’ve had exactly the same problem. Been over a week only to be told to wait another 4 days for a technician. Midlands area LE postcode

  • PnoTuna Mike Dixon (@PnoTuna) reported

    @SteveButchr @woodythecoach @virginmedia If they increase the cost you can cancel the contract

  • kerrymoyles Kerry Moyles (@kerrymoyles) reported

    @virginmedia Thanks. Total loss of service makes it sound as if I have to have zero service for a full 24 hours rather than intermittent but great if that’s the case.

  • ScottyDoodleDoo George Scott (@ScottyDoodleDoo) reported

    If I wasn't so far down the line with setup I would cancel the whole thing and contact @virginmedia. I thought this company was renowned for it's service?!

  • sam_ishaque Sam Ishaque (@sam_ishaque) reported

    @virginmedia having trouble getting our business connection installed. Started with this in October last year. We are in March. What exactly is the reason? No updates. No communication from Virgin. It's a pretty shoddy service.

  • laura84stark Laura Stark (@laura84stark) reported

    @virginmedia recently changed to your broadband. Wifi continually dropping. Full time student working from home so need reliable service.. I’d rather go back to sky, slower wifi but at least it was consistent! Is this a usual thing with your service, wifi dropping most days?

  • kerrymoyles Kerry Moyles (@kerrymoyles) reported

    @virginmedia A total loss would oddly be better as at least then I could have made plans to work elsewhere rather than have the service keep dropping (it’s off again now). Is there an email address for complaints please? Don’t have the time or inclination to phone.

  • kerrymoyles Kerry Moyles (@kerrymoyles) reported

    @virginmedia Got you, so compensation for intermittent service over five days would only be down to a goodwill gesture?

  • ptmv69 paul mcvey (@ptmv69) reported

    @virginmedia Been over a week only to be told the job has only been allocated Not just me affected It’s an area problem Tried calling about it but just getting fobbed off all the time