Virgin Media

Virgin Media Outage Report in Woodford Green, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Woodford Green, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodford Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Woodford Green, Greater London, England 11/07/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Woodford Green, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Paddington, Southwark, Newham, Greater London, Hackney, Ilford, City of Westminster, Muswell Hill, Dagenham, Camden Town, Hampstead, Barnet and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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Virgin Media Issues Reports Near Woodford Green, England

Latest outage, problems and issue reports in Woodford Green and nearby locations:

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money

  • JanineAdelman Janine (@JanineAdelman) reported from Barnet, England

    @virginmedia I cannot get back to 'my shows' on box 1 having tried to connect to box 2 which l no longer wish to connect with and I can't get out of it, please help

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia You are, as ever, not admitting any service issues. Have run your tests through the site and restarted my entire home network.

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England

    @virginmedia we’re uni students who need wifi to do our work, when we called the first person completely disregarded our complaint as when we finished explaining our issue he told us he was putting us on hold when in fact he transferred us to a new person. Then vin / victor spent 45 mins on..

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy

  • Dave_Deb Dave Debenham (@Dave_Deb) reported from Eltham, England

    @virginmedia Hi... I've been on the phone to tech support and they have tried to register me with no joy. I was simply told that the system is down and they couldn't help.

  • LeighBryan Leigh Van Bryan (@LeighBryan) reported from Camden Town, England

    @KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video

  • Laurencrabs Lauren © 💅🏼 (@Laurencrabs) reported from Barnet, England

    @virginmedia Thanks for your reply, I got through in the end. Was calling regarding poor WiFi coverage in my flat, and the more pressing matter of our internet being down for over 24 hours - engineer booked for Friday but not an ideal experience so far with this broadband!

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia By the way. 150 not working

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service

  • heysharron Sharron O'Connell (@heysharron) reported from Hackney, England

    @virginmedia i am your customer want to leave cause shit service tweet back #shit poor don’t care leave you hanging 😩

  • timur_erhan Erhan Timur (@timur_erhan) reported from Islington, England

    If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.

  • Richardjmoses Richard Moses (@Richardjmoses) reported from Brookmans Park, England

    @virginmedia I raised the complaint via the online portal as instructed. There are also notes on my account about this. It’s about the intermittent service since June....

  • NikHunt_ Nik Hunt (@NikHunt_) reported from Paddington, England

    @virginmedia Checked earlier - no faults found on the auto test. Also rebooted router to no avail. Issues affecting both WiFi and cabled connections, as well as the video on demand apps on the TiVo (amazon prime video was slow and laggy)

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from City of London, England

    F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England

    @virginmedia twice. without us knowing he made us another account with virgin for the WRONG address which has now caused them to have their wifi cancelled due to his mistake! he then told us to call a specific number to get through to someone who will in fact help us but he ended up reading-

  • 20S0mething Sara Sparrow: Handmaid. (@20S0mething) reported from Eltham, England

    @virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.

  • IAmKaneHuxley Kane Huxley (@IAmKaneHuxley) reported from Enfield Lock, England

    @virginmedia out the number that we had been calling from the start and so after all that we were back to square 1 explained our issue once again for the third time. the new woman who answered was very blunt but she did move our delivery date to an earlier time which is all we wanted

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia Just check area 22 for problems, please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RachaelWarner87 Rachael Jay (Warner) (@RachaelWarner87) reported

    @virginmedia trying to get online in the IP2 area & no connection for over an hour. Can’t work remotely without it. Any known issues / works??

  • daniforster26 Danielle Forster (@daniforster26) reported

    @virginmedia internet down. Checked the status and says down until 5pm. I need to work. Can you please provide an accurate update on a fix?

  • BenHockman BenH (@BenHockman) reported

    @virginmedia what are you doing?! Can you replace my broadband with a carrier pigeon to improve speed and reliability of service? #virginmed

  • weggieg64 Wendy grainger (@weggieg64) reported

    @virginmedia By text message, my husband is at home at min and it is off already. Hopefully it won't be long as he is disabled and relies on telly and internet. I just thought that with the transmitter problems affecting over a million people maybe virgin would have realised and delayed works

  • LadySs Sana (@LadySs) reported

    @virginmedia Exactly hence I saw the amount charged £28 pm to £88 really !!!!!!! Stop replying like am thick it’s not appreciated .. why would I complain on Twitter ? Because your customer service is abysmal 🤬

  • weggieg64 Wendy grainger (@weggieg64) reported

    @virginmedia Hi thank you for replying, no we haven't been advised on how long it will take. Just an unlucky coincidence with the bilsdale transmitter out of service, and everyone relying on internet.

  • tommy_quin TGD (@tommy_quin) reported

    @virginmedia is there a #outage in #London ? #broadbanddown

  • m1ne5hkha HumDinger (@m1ne5hkha) reported

    @virginmedia So just started working and it's gone offline. This is after the factory reset yesterday afternoon. The Internet seemed fine last night no issues,but I wasn't online all night to confirm.

  • WelshPurpleTree Ruth (@WelshPurpleTree) reported

    @virginmedia Some replies I’ve had; 1, told in the post - never arrived so followed up & told that was never the case of in the post! 2, I’m registered as priority due to package. 3, VM will be in touch to follow up on my complaint! Not heard.

  • StuartMetcalfe2 Stuart Metcalfe (@StuartMetcalfe2) reported

    @virginmedia Still talking to absolute muppets who promise the world but despite several conversations and promises a manager will be calling me back with 48hrs... no phone call. No help whatsoever. Can you please give me the area manager number? Or ask them to contact me ASAP. Thank you