Virgin Media

Virgin Media Outage Report in Woodford Green, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Woodford Green, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodford Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Woodford Green, Greater London, England 05/07/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Woodford Green, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Southwark, Hackney, Tower Hamlets, Ilford, Leyton, Bermondsey, Camden Town, Newham, Harringay, Islington, Upminster, Dagenham and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomEnfield Town Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Woodford Green, England

Latest outage, problems and issue reports in Woodford Green and nearby locations:

  • Lotster911 Charlotte Hall (@Lotster911) reported from Tottenham, England

    Just found out @virginmedia has been charging extortionate evening call rates on home phone but allegedly only have weekend call free ! Literally ripping people off ! Could have another mobile contract with what they charged for handful of calls to my blind elderly Dad- #bad

  • Richardjmoses Richard Moses (@Richardjmoses) reported from City of London, England

    @virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint

  • 360homesecurity 360 home security (@360homesecurity) reported from Stratford, England

    @virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days

  • 360homesecurity 360 home security (@360homesecurity) reported from Stratford, England

    @virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days

  • DrSFink Sarah Garfinkel (@DrSFink) reported from Islington, England

    @virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.

  • hibouxchouette 🎃🕸️Join the Euro & Schengen🕸️🎃 (αngus) (@hibouxchouette) reported from Enfield Lock, England

    Today's joint winners of the award for most reprehensibly shit customer service are @FT and @virginmedia. @ThreeUK lose out by a whisker.

  • GeirGulbrandsen 積ん読 (@GeirGulbrandsen) reported from Poplar, England

    @virginmedia Just to let you know, as most evenings streaming video (even low-res) is really bad again. I know the product description is "up to...", but as you linked the other day you ha "minimum guaranteed bandwidth" that should be more than enough to watch a little bit of video. Very sad

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!

  • sculptorini Steven Hunter (@sculptorini) reported from Eltham, England

    Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @GillianRhys @virginmedia Ha - would never go back to them. We found them totally unreliable and their customer service was beyond a joke. (But thanks. And see you tomorrow!)

  • fieldsyboy Ricky Fields (@fieldsyboy) reported from Nazeing, England

    @virginmedia evening Virgin comedians! Your joke broadband is down again!! Useless clowns...need it on so I can search for a new provider.🤡

  • LondonNetworker #LondonNetworker (@LondonNetworker) reported from Walthamstow, England

    Virgin MEDIA down again!!!! @virginmedia

  • lorihaleyfox Lori Haley Fox (@lorihaleyfox) reported from London, England

    @virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!

  • OfficialMrMac TxDxE (@OfficialMrMac) reported from Romford, England

    Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9

  • Richardjmoses Richard Moses (@Richardjmoses) reported from City of London, England

    @virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Although your Aim is not to deliver a shockingly bad customer experience it’s what your customer services team are only capable of delivering... repeatedly... can you put in a request to get me a call back or give me a postal address as this may be quicker to put In a request.

  • SharifOmar3 Mike Oxmaul (@SharifOmar3) reported from Hackney, England

    @virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK

  • ellisdawg 2Ø2Ø (@ellisdawg) reported from Hackney, England

    @gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤

  • VillianComplex Christopher Tulloch (@VillianComplex) reported from East Ham, England

    I thought BT were bad but damn @virginmedia is seriously awful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pdonduncan Peter D-D (@pdonduncan) reported

    @virginmedia I have been issuing complaints for over 4 months but nothing gets fixed. I have asked for compensation under the scheme but certainly haven't received £8.40 per day for total loss of service. Next stop is to contact the Ombudsman as VM isn't taking this seriously.

  • Colin__Bailey Colin Bailey (@Colin__Bailey) reported

    @jeanneanna @virginmedia Not good Renee! hope they sort it for you. I can't claim to be vulnerable, but I work from home using broadband, so financially this is costing me money, and lets not start on the kids constantly asking why there is no Wi-Fi. And as an update @virginmedia its still not working

  • forester101 Paul Hampton (@forester101) reported

    @virginmedia does anyone work at virgin media. No response to any issues. Awful

  • MMmm45228284 MMmm (@MMmm45228284) reported

    @virginmedia Has impacted on my mobile data usage which I have almost used up due to @virginmedia incompetence. £8.30 per day is not enough to cover all expenses we are incurring as a result of your crap service.

  • leipperm m (@leipperm) reported

    @acefaceaaron @virginmedia If I was you I would seriously consider buying a 5G router if you've got a good signal in your area. We've also been waiting on virgin to fix a cable and ended up buying a 5g router and are seeing speeds of 300 mbs from @EE for £30 per month.

  • gozar65 Andy Paul (@gozar65) reported

    @virginmedia Another stability issue in the area if it doesn’t get fixed in 24 hours I can complain again and something might get fixed. Accounts however just tried to sell me increased support when I said I was thinking of leaving

  • henry_mcneill henry_mcneill (@henry_mcneill) reported

    @vmbusiness migration to digital, every touch point a fail. Little help, support and no documentation. Disappointing service.

  • jae_skinner81 jamie skinner (@jae_skinner81) reported

    @vmbusiness can’t believe how poor your service is. Miss sold a product. Forced to keep business line in a residential address after your resi team telling me I can move it over to resi with no charge and no cancellation period only now to be told it can’t be done that way! Joke!

  • pseuderman Simon.Mount (@pseuderman) reported

    @craig_dw @virginmedia As far as I can tell, they all seem to be awful.

  • gozar65 Andy Paul (@gozar65) reported

    @virginmedia ALL THE TIME not 100Mbs constant bad service