Virgin Media Outage Report in Woodford Green, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodford Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodford Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Woodford Green, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Tower Hamlets, London, Kensington, Ilford, Muswell Hill, Hackney, Walthamstow, City of Westminster, Camden Town, Bermondsey, Enfield Town, Islington, Romford, Holborn and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
Total Blackout | |
| Tower Hamlets |
||
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodford Green, England
Latest outage, problems and issue reports in Woodford Green and nearby locations:
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David Mason
(@davymace) reported
from
Enfield Lock, England
@virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia can you please make sure you refund my £99.00 bill that you have just sent me as you service is appalling and so are you so called top engineers who have not fixed my issue since April 2020. Absolute rubbish and just counting the days until I am able to leave
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
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spite driven development
(@thomas_maurice) reported
from
Islington, England
Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again
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shoegal
(@Marshall5Sharon) reported
from
Kensington, England
No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬
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Foodwise Woman
(@FoodwiseWomen) reported
from
Kensington, England
I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱
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Sevki 💉 💉🎉
(@sevki) reported
from
City of London, England
.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?
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Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Callum McGuire
(@callum1444) reported
from
Eltham, England
@virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.
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Anita McCullough
(@cornbunting) reported
from
Walthamstow, England
@virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.
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J Calvert & A Bates
(@JulieAdamFilms) reported
from
Camberwell, England
@virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.
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Looney
(@LonesomeJay) reported
from
Dartford, England
@virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay
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iTzik
(@iTz_iTzik) reported
from
Barnet, England
Regret the day I left @skytv for @virginmedia my #broadband has been terrible and never had to talk about broadband so much in my life. Day 1 of my social media rants of poor quality and service to get out of my contract early and move on @LutzSchueler more tomorrow
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Hannah Berryman
(@BerrymanHannah) reported
from
Tottenham, England
@AshAtalla Not on our **** virgin media it isn’t - just 1st 2 seasons (seen and loved)
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄
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shoegal
(@Marshall5Sharon) reported
from
Kensington, England
@virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mo
(@mo27042016) reported
@virginmedia It says the service won’t be available till 2pm. I can’t work from home and have had to go into office. Also what’s more concerning is that your colleagues on the phone to refused to raise a complaint and directed me to online. @Ofcom
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Reeves Do Travel
(@ReevesDoTravel) reported
@graveneycl @virginmedia Cheers. I have just been texted that they have actually identified the problem now. Will be fixed by 10am tomorrow apparently. I won't be holding my breath. We shall see.
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Matt Welsh
(@mattywelsh88) reported
@virginmedia Well I'm not at home now but I'd imagine it would still be awful. It's been like this for the last week or so. Getting about 6.5 mbps on upload and 12 mbps on download speed. Which it wasn't like that when I first got it
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Mike Beech
(@mancmikeyb) reported
@virginmedia It’s due for delivery today apparently so let’s see if they can manage it. No time slot yet. It’s not ideal having to stay in again for another delivery. Feedback - @YodelOnline are generally considered to be awful. Don’t use them.
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bave deam
(@Feeney83ad) reported
@R301CO @virginmedia I’d suggest a new service then as the Wi-Fi with these fraudsters is just laughable
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Jaimie
(@Jaimie897789135) reported
@virginmedia And he put the phone down
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Alex Williams
(@alxwms) reported
@Notters1 @virginmedia Totally. What is more, I've just cancelled a couple of tracts I've been too lazy to cancel before. £69 / month (plus these increases) and nee customers get to pay £29 / month. Exploitation !!
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Matt Welsh
(@mattywelsh88) reported
@virginmedia I checked it last night. Will do a reboot when I get home see if I still have the issue
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Janice Scott
(@JaniceS14628781) reported
@virginmedia @O2 Hell more like. Have you seen the thousands of complaints about customer services let alone the products themselves
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clementp
(@clement_palle) reported
@virginmedia @Ofcom @LutzSchueler Irony is till yesterday your statement was “ we’ve identified the problem and Engineers are onsite fixing” and todays email “ Engineers are on their way” …it shows seriousness to address this outage !