Virgin Media Outage Report in Woodford Green, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Woodford Green come from postal codes IG8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Woodford Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Woodford Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Woodford Green, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Camden Town, London, Poplar, Harringay, Hackney, Islington, City of Westminster, City of London, Fulham, Southwark, Paddington, Romford, Barnet and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Camden Town |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Woodford Green, England
Latest outage, problems and issue reports in Woodford Green and nearby locations:
-
Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia still waiting for my call back re my complaint C-291120591. It is ridiculous one has to wait so long for a phone call, it’s not I require an engineer to attend!!! Is this your example of customer service? Joke
-
Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.
-
Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
-
JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Yes I can leave without notice no mention of a refund for the service I paid for I didn’t receive...
-
JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ast_carter @SkyUK @virginmedia So obviously you have been working from home. What else do you have connected, did you notice any difference in speeds? When mine works getting 200+mb speeds but even that I’m still thinking it’s slow at times.
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia No, no, no. Just got an official letter saying I can leave without notice, so for a long standing customer (about 10yrs?) to be told that without any kind of solution, alternatives no offer of a refund, then to see an advert saying you can offer double I’m getting in my area? WTF
-
Foss
(@fackjossey) reported
from
Camden Town, England
@virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal
-
🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@danmac50 @virginmedia We won’t know. Internet down. Has been for about 4 years.
-
Hadi Taheri
(@persianuk2017) reported
from
Kensington, England
@virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.
-
dj bosher
(@djbosher) reported
from
Kensington, England
Wifi fail incoming, **** you virgin media
-
Danny Clark
(@PaxtonDan515) reported
from
Enfield Lock, England
@virginmedia your process for cancelling a contract is awful... no doubt telling your operators to keep hanging up. Wankers
-
Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
-
Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
Why does @virginmedia have the worst customer service - the chatbot won’t work, the telephone service disconnects straight away - why bother with the service?
-
JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@GrantHarvey10 Need help installing. Just got sent virgin media ones. But says ones gets connected to hub. Which I get and then the other plugged in the same room? Which i don’t get.
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia All seems slow for a 500mb services you did a 30 day test and sent me a letter and you agreed it was not up to speed. All WiFi is slow even with the new router. I read online a lot of people saying your router are not good compared to others I have a apple time machine I can use?
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
-
Craig Glenday
(@craigglenday) reported
from
Camberwell, England
@virginmedia Resolved now, thanks. Not easy to cancel a V Mobile contract, & not at all clear on the site (I get it, you don’t want to make it too easy for customers to leave, but it was all going a bit Kafka!) The Virgin Media customer experience, on the other hand, was vastly more pleasant!
-
Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
Glad I'm not working from home today, @virginmedia broadband down again 😒
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Carol Gleave🌟🧡🌟🍀
(@caz191GG) reported
@virginmedia Still the same, one room no wifi signal at all, even with a booster. Have now cancelled my contract
-
Adam Pepper
(@acmp42) reported
@virginmedia What a waste of time, again. Over an hour and the best I have is someone coming on Wednesday. And a call from a manager ‘within 24 hours’ not much use. I just want my dead phone moving to 21CV service.
-
Lee Hoggarth
(@HoggarthLee) reported
@virginmedia So I am paying for a service I am not able to use, yet you expect me to chase your delivery company??? Why don’t you check with YOUR delivery company to see where you delivery is? Do you think that is good customer service??? @richardbranson @financialombuds
-
geo
(@missgstar26) reported
@virginmedia My Internet connection drops quite often, which is really annoying. I am pay £49, and I can't even get any customer service. Can I speak to someone to review my account?
-
Lee Hoggarth
(@HoggarthLee) reported
@virginmedia trying to actually speak to someone is a complete waste of time. No decent webchat option. No email facility. Shocking customer after sales All I need to do is let them know my bedroom box has not arrived even though had text to say it has?????? @richardbranson
-
Maff
(@TheMunchkin71) reported
@virginmedia We are in cambridge. I didn't think it was that bad here. Guess I'll just have to wait 🙄😒
-
steph mushrow
(@stephxcx09) reported
@virginmedia how appalling is your customer service refusing to get a manager to come to the phone. Disgusting customer service and you are about to lose a long customer who has been with you for over 20 years
-
simonmcbeth
(@simonmcbeth1) reported
@virginmedia I’ve wasted about 2 hours so far on hold to your customer service team. Do you have anyone at the end of the lines today?
-
Benny
(@bennymac46) reported
@virginmedia outrageous customer services. Been trying to have a phone line fault fixed for my 81 year old mum in law and I keep getting texts to say it’s fixed ! It’s not someone please help !
-
Tom Merner
(@TomMerner1) reported
@virginmedia This is far from helpful. As I’ve explained I called yesterday and spoke to 6 different people who didn’t help, some purposely put me on hold so they didn’t have to deal with my request. Il be cancelling my DD in that case and you can chase me for a change.