Virgin Media Outage Report in Hoddesdon, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hoddesdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hoddesdon, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Tottenham, Enfield Town, Palmers Green, Wood Green, Finchley, Walthamstow, Welwyn Garden City, Harlow, Edmonton, Barnet, Stevenage, Hertford, Waltham Cross and Borehamwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Tottenham |
Internet | |
| London |
Internet | |
| Enfield Town |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@ast_carter @SkyUK @virginmedia So obviously you have been working from home. What else do you have connected, did you notice any difference in speeds? When mine works getting 200+mb speeds but even that I’m still thinking it’s slow at times.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia I couldn’t check the ‘status’ page because our mobile signal (from O2) was also so poor. The Virgin problem seemed to fix itself later and now seems ok. Thanks
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Keith Healy
(@keefkong) reported
from
Welwyn Garden City, England
@virginmedia tv, broadband & phone all gone down... Tier 4... not much going on & now not even a tv to relax in front of.... please get it fixed quick 😵
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@GrantHarvey10 Need help installing. Just got sent virgin media ones. But says ones gets connected to hub. Which I get and then the other plugged in the same room? Which i don’t get.
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
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Alex Lewis
(@alewis2106) reported
from
London, England
Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia Oh now the TV is going down, getting glitches! Couldn’t be a more inconvenient time for your systems to fail
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Danny Clark
(@PaxtonDan515) reported
from
Enfield Lock, England
@virginmedia your process for cancelling a contract is awful... no doubt telling your operators to keep hanging up. Wankers
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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Keith Healy
(@keefkong) reported
from
Welwyn Garden City, England
@virginmedia I logged into my account on my phone & it says there are problems on all & they are working on it.. 😵
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!
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Peter White
(@picturespete) reported
from
Stevenage District, England
@virginmedia - do you have a problem in Stevenage area? Data parts of service seem to have stopped (no internet and loss of TV guide etc. Coincidentally poor O2 and Vodafone reception too - could these be linked?
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Huey Morgan Gluten Freeman
(@andypurbrick) reported
from
Walthamstow, England
Glad I'm not working from home today, @virginmedia broadband down again 😒
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Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia I have now been on the phone for 1h41 mins and have spoken to nobody who can help me. Seem to get directed round in circles. Considering I have already contacted the chat who lied to me about a visit I am currently furious.
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Ricardo Marques
(@ricardomarques) reported
from
Barnet, England
@virginmedia If I remember correctly, he was supposed to come back with a ladder to check the cables outside the building. The connection goes down on all the devices at the same time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bes
(@Beseatey) reported
@Defraaag Virgin media dnt help when I’m skipping like a girl named Hillary on her way to school
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Mick Ferry
(@MickFerry) reported
Anybody else have problems playing Amazon Prime through their @virginmedia TiVo box?
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whipflip
(@whipflip1) reported
@virginmedia not ok, the service is not working and It affects my security system which works via wifi and is now NOT working I want this remedied to my satisfaction virgin media!
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neilB ⚫️⚪️⚫️⚪️🥬
(@neilTheMagpie) reported
@Garymiller69Gm @virginmedia WiFi signal is rubbish & they’ve just put the prices up so I can leave without penalty. I’m taking my business elsewhere.
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🤨
(@LouLouMason) reported
@KirstenClareA @virginmedia FAFFS. It used to be so good. I’ve been a customer for 8+ years. It’s so so appalling now. All of their tech is really old and dysfunctional. They just aren’t investing or keeping up. It’s not good enough. So many other providers to choose from now.
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(((MMc)))
(@martinmcnamara) reported
Need to have that conversation with @virginmedia.... And tbh getting fed up with continuing(last 10 yrs) of poor iplayer connection.. 10 years is enough to get your act together... Please don't respond with "have you tried" or "can we help" yes sort it out... Or I'm orf
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Daniel Thomas
(@dan_thomas25) reported
@virginmedia hi, i need to give notice to cancel my service but cannot get through on the phone, if I get on hold I am cut off after 30 minutes. How do I give notice if I can't talk to you as directed by the help on the website? Thanks
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🤨
(@LouLouMason) reported
@KirstenClareA @virginmedia Everyone I know with VM at the mo is having massive problems including those who share the cabinet outside my house. And long term customers. Wouldn’t surprise me if they go under soon.
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William Robert
(@willrobertreal) reported
@virginmedia @SophieEB @MelanieCmusic has always had these issues and that means that this internet sucks 🤮🤮🤮
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Robin Seechurn
(@RobinSeechurn) reported
@virginmedia Service page says fault with TV AGAIN. There is also no wifi since on Monday but it says service is fine. Virgin is really bad. It's been so intermittent since last year. Now its been off since Monday