Virgin Media Outage Report in Hoddesdon, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hoddesdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 21: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hoddesdon, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Tottenham, Enfield Town, Wood Green, Takeley, Walthamstow, Harlow, Edmonton, Ware, Finchley, Welwyn Garden City, Borehamwood, Muswell Hill, Colindale and Hendon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| Tottenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
Haringey, England
@virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services
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Danny Tsang
(@DannyTsang) reported
from
Stevenage District, England
@Ofcom Thanks. I wasn't able to find anything on @virginmedia site for requesting compensation so I have raised a complaint instead.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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foy
(@stuart_foy) reported
from
Haringey, England
lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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Mark Kelly
(@GlueWhichBinds) reported
from
Walthamstow, England
@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Paul Lewis
(@paulstevenlewis) reported
from
Mill Hill East, England
@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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Michal Siewniak
(@MSiewniak) reported
from
Welwyn Garden City, England
Dear @virginmedia & @VirginMediaCC A day to forget, wasn’t it? All day problems with my internet connections. Thousands of people affected. In my case, I needed the internet to work and it seems like that the issue was resolved this afternoon. How can I claim compensation?
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
And it's down again. #virginmedia
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.
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Mel B
(@crimimel) reported
from
Welwyn Garden City, England
@virginmedia Hope we’re getting a refund for lack of service as daughter is trying to write her 10,000 word dissertation but very difficult to do without internet. Should not advertise deals to new customers if you don’t bother sorting out the network issues. Cancelling
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Grant Osborn
(@Gosbo68) reported
from
Northaw and Cuffley, England
@virginmedia Wi-Fi still down.
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Ella A Cutler
(@angelstorm13) reported
from
Welwyn Hatfield, England
Yet again dispicable lack of customer service from #virginmedia for the 7+ hr outage. Not even one tweet. Your customer service dept needs sacking! How can you run a company like this and charge us so much! @virginmedia #virginmediadown
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James Brown
(@JammieBun) reported
from
Enfield, England
@virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Farai Pfende
(@FPfende) reported
@virginmedia It says service not available. It’s day 4 today.
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Ms King 🌍✌️
(@ms_king65100) reported
@virginmedia Virgin Media only know how to help themselves to other peoples money. I've made that clear here & in my complaints that u tried to ignore & closed.
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Kay Thomas
(@mrswoodwoose) reported
@McknightLB @virginmedia Yup same issues harrow . Fed up and now wishing I'd gone to @CommunityFibre
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Kay Thomas
(@mrswoodwoose) reported
@virginmedia Claims it was repaired and now issue is back
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Christian De'Ath
(@ChristianD976) reported
@virginmedia You should have access to my account an the catalogue of issues
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Truth Talking Maverick
(@TruthTalkingMav) reported
Hi @virginmedia there are widespread reports of a full scale Internet outage in the Leeds and Wigan areas again tonight. Any idea when this is getting sorted???
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Louise Mcknight
(@McknightLB) reported
@virginmedia Just that there’s an issue in the area and engineers are working on it no further information and it’s still happening and getting worse (I assume usage has compounded things, at least hopefully) yet again.
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Jane Pinkney
(@JanePink79) reported
Anyone thinking of switching to @virginmedia DON’T honestly never received worse service, currently on our 3rd outage in 3 days but hey will apparently be fixed by 24th June at 4pm. Customer service are a joke!!!!
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S4C 🏴
(@S4C) reported
@MelinJack @virginmedia If everything seems to be up to date in your settings, we’d suggest that you do a full reboot, to try and restore the service.
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Nelse Steve
(@NelsonSteve07) reported
@virginmedia Can I just have some Internet that I pay for please? Had to take a day's leave today as could not WFH as planned. It's been 24hrs of poor service!!! Yet you send me texts saying it's been resolved......liars !!!