Virgin Media Outage Report in Hoddesdon, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hoddesdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Hoddesdon, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Tottenham, Finchley, Welwyn Garden City, Ware, Waltham Cross, Enfield Town, Harlow, Wood Green, Muswell Hill, North Finchley, Walthamstow, Edgware, Colindale and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
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Ashella
(@AshellaRoshania) reported
from
Loughton, England
So @virginmedia tech team have ruined my Internet connection and ended up causing 2 hour delay and missed deadline for me today. Then, they've claimed they can't fix it, yet tired to charge money to try to fix it. If they're going to put you through to the "gadget team", beware -
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Spyinthesky
(@spyinthesky) reported
from
Enfield Lock, England
@virginmedia I'm already tempted to quit your over priced service that just might be the decider. But I guess once you start *************** out of your customers eh
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
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sheryl wheatland
(@JazzerciseH) reported
from
Harlow, England
@virginmedia Yes apparently I need a new router which I’ve been waiting for since the problem started on Friday. It’s gone off again now so...another evening with no/intermittent WiFi 👍🏻👍🏻👍🏻
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Ashella
(@AshellaRoshania) reported
from
Loughton, England
So @virginmedia tech team have ruined my Internet connection and ended up causing 2 hour delay and missed deadline for me today. Then, they've claimed they can't fix it, yet tired to charge money to try to fix it. If they're going to put you through to the "gadget team", beware -
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Michelle Nathan
(@michellenathan1) reported
from
Shenley, England
@virginmedia I have a dreadful phone signal, I don’t receive calls sometimes just get a voicemail as phone didn’t even ring and I keep getting cut off. Signal is always on 1 bar at home. Help please.
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Caroline Murphy
(@carmurp) reported
from
Walthamstow, England
@virginmedia No it has not been fixed. The WiFi returned temporarily and it has gone again....leaving my children with no access to essential online learning resources. They have not been able to do their homework all weekend. This is extremely poor service. You need to fix ASAP.
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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Angela Peters
(@angiepang) reported
from
Tottenham, England
@jodymedland @bt_uk Don’t go to @virginmedia. They’re just as bad!
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script
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Catherine Cooke
(@Catherine1090) reported
from
Walthamstow, England
@virginmedia Passive aggressive sarcastic responses using my name are creepy and unhelpful. If you would like to help me please follow me so I can Dm you my account details.
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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Michael McDermott
(@ElGuiri13) reported
from
Barnet, England
Yet ANOTHER problem with @virginmedia broadband & TV. Third time this week and that’s not unusual! #PayingTooMuchForNothing #VirginMedia
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia so mums been without tv for 3 days now and you can’t get in touch with customer service. Very bad
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Chris Tustain
(@TustainChris) reported
from
Hatfield, England
@virginmedia trying to cancel your appalling services and no conveniently there is an intermittent network fault that is going to take you over 10 days to repair... it’s ok though as you’ve offered me £5 compensation! Honestly the worst service provider in the industry
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley Woolmer
(@LesleyWoolmer) reported
@virginmedia It's the 10th & u you can c i have been trying to get this resolved, via app & phone, since 3rd Jan!!! YOUR tests acknowledge there's a problem. We can only watch TIVO if we fully reset EVERYTIME. These issues are the box as we can watch via smart TV . WiFi is fine!
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karlisha❄️🌈
(@Karlisha12) reported
@virginmedia I aint got a clue what login details are
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🇬🇧 Unionists Unite 🇬🇧
(@KB21_Unionist) reported
@virginmedia I spoke to a member of your forum team on Thursday who said the only person who could fix it was in over the weekend. It’s still not fixed and now I’m being told I’ll have to wait until tomorrow.If it’s not sorted today you can cancel the whole lot and I’ll go back to @skytv
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Richard Stevens
(@BigFatRich) reported
@virginmedia Hi, no issues showing anywhere on the status page but another dropped Internet connection at 13:15 today. Literally everything drops (router shows no connection) then it comes back up a minute later. Speeds fine & Network logs show nothing. How do I get someone to look at this?
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Kayleigh McKnight
(@koko91) reported
@virginmedia Your automated bot is repeatedly asking me for my Virgin Mobile number.... I actually give up. How do i cancel without having to sit on the phone still?
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Admirer
(@Searchange) reported
@virginmedia Hi BG,@virginmedia receiving email again saying If your account isn't brought up to date it could affect your credit rating, which may prevent you from getting credit for loans, mortgages and mobile phones, etc, in future. Please help. Thanks.
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Louise Long
(@loui5elong) reported
@virginmedia in W4 5UN and my internet keeps dropping. Ran tests and apparently everything is spot on and working. It really isnt. Can you organise a fix please
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🇬🇧 Unionists Unite 🇬🇧
(@KB21_Unionist) reported
@virginmedia I've just called, they transferred me to the oomph team but its closed! Surely someone can fix this for me today as I have no phone! What a shambles!
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fb111
(@fb11117) reported
@virginmedia worst internet ever. Contract finishes in 3 months and am not renewing. Can’t get any connection to the 5-G network and connection so poor is not strong enough to watch TV. No one from your team seems to care or want to help! #con #shambles #virginmedia
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James McCartney
(@scudriderdude) reported
@virginmedia What's the page for fault checker. We've looked at service status in area and no faults in the area known.