Virgin Media Outage Report in Hoddesdon, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hoddesdon come from postal codes EN11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hoddesdon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Hoddesdon, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Wood Green, Walthamstow, Hatfield, Enfield Town, Tottenham, Finchley, Harlow, Chigwell, Chingford, Stevenage, Edgware, Edmonton, Mill Hill and New Southgate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Wood Green |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Walthamstow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
-
𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!
-
linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔
-
Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
-
𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
-
johngriffiths7
(@johngriffiths7) reported
from
Hoddesdon, England
@virginmedia Service calls from a wifi router which is misbehaving. It isn’t clear to me that the operators are actually changing the record to prevent further calls. The number called is 01992#411972# but I have been called multiple times from 0161, 01582 and 01494 numbers. College IT told
-
Alex Lewis
(@alewis2106) reported
from
London, England
Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!
-
Salma Kasmani
(@Skizzle80) reported
from
Enfield Lock, England
@virginmedia usually your customer service is quality, why has it taken an hour. YES AN HOUR for anyone to even register my call about having no #broadband wifi at home when there’s a #lockdown2021 Kindly respond.
-
Ellie
(@EllieMB1) reported
from
Broxbourne District, England
@virginmedia why have I been on hold to your customer service department for 1 hr been cut off and then called again another 1hr cut off. On hold now, emailed and went through online and still nothing!!!! What’s going on!!!! Is anyone answering the phones
-
Neil Mcgeough
(@NeilMcG1972) reported
from
Broxbourne District, England
@virginmedia how come I cannot dial 150 anymore to get through to customer services? What is the new number to report a fault
-
Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
No #Virginbroadband in #Edgware @InsideEdgware #HA8 anyone else having a problem? @virginmedia
-
Danny Clark
(@PaxtonDan515) reported
from
Enfield Lock, England
@virginmedia your process for cancelling a contract is awful... no doubt telling your operators to keep hanging up. Wankers
-
Matthew Carter
(@matthewcarter7) reported
from
London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
-
Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.
-
Fede Amati
(@FedeAmati) reported
from
Loughton, England
Yo @virginmedia I’m trying to report a data breach as a customer of yours whose details were taken and I cannot get through for love nor money. Where is your #customerservice please thanks
-
JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@GrantHarvey10 Need help installing. Just got sent virgin media ones. But says ones gets connected to hub. Which I get and then the other plugged in the same room? Which i don’t get.
-
Mike Desborough
(@mjdes) reported
from
Stevenage District, England
@virginmedia I have now been on the phone for 1h41 mins and have spoken to nobody who can help me. Seem to get directed round in circles. Considering I have already contacted the chat who lied to me about a visit I am currently furious.
-
Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!
-
𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave Ford
(@Fordi84) reported
@virginmedia Spent over 3 hours on WhatsApp after 2 hours on live chat and told complaint would be raised and another engineer sent. I said I wasn’t happy with just another engineer when last one didn’t help and I wanted to complain and be compensated for such poor service for a lot of money
-
Ryan Glancy
(@RyGlancy) reported
@virginmedia It’s still down and your link is just saying that it will be till at least 11am tomorrow. Also not getting a single text alert that we signed up for. Great service that it 👍🏼
-
Scarlsberg
(@sportingnut) reported
@virginmedia No issues picked up on the test, but it's clearly some sort of upload speed issue in the area - all devices are affected and coincidentally it started just at peak time...
-
Dave Ford
(@Fordi84) reported
@virginmedia Had 100mbps for years and worked fine all through covid with everyone in house. Renewal time and offered boost for same price, then boosted again and ever since nothing but problems and wife has to work at home using phone data as can’t handle it. Had engineer out, no diff!
-
Julie Da Costa
(@JulieDa16388223) reported
@virginmedia This is for a failed transfer of our internet/TV package/services following a house move. For 6 months virgin failed to connect the service, despite many cancelled and incomplete visits.
-
Nicola Walker
(@thenicwalker) reported
@virginmedia When I eventually got through, they wanted to know which adapter was needed. Maybe sending one out with the new hubs would be a fine plan! However in the end decided to cancel ‘landline’ as it wouldn’t be a land line anymore just a VOIP.
-
Dean Watson
(@Human_Cow) reported
@JGS1993 @virginmedia Cancel it mate, they are absolutely useless, you will get internet for about 40 minutes a day
-
The Write Taste
(@robthefoodie) reported
Is @virginmedia the worst #phone company? Promised a phone adaptor last year as landline would be switched to fibre network 20th Jan. It never arrived. Landline no longer works. Spent 1 hour on phone tonight. Customer disservice kept hanging up. How difficult can it be to sort?
-
AGS Windscreens & Stonechip Repairs
(@agschiprepairs) reported
@virginmedia An engineer is booked in for 2 weeks time the girl that came out is called Chloe she is the same girl that couldn't sort problem last time and I sorted it myself she turned up this time again can't sort it so booked a rewire on cable (not sure why)
-
hamyardvintage
(@hamyardvintage) reported
@virginmedia @LewisWWilkinson Dont pretend to care you’re unscrupulous and make it difficult to get through to cancel, but hey, if you want to upgrade a phone you’re through straight away. Funny that…💰💰💰