Virgin Media Outage Report in Bishops Stortford, Hertfordshire, England

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bishops Stortford, England

The most recent Virgin Media outage reports came from the following cities: Hertford, Saffron Walden, Harlow District, Great Dunmow, and Harlow.

City	Problem Type	Report Time
Hertford	Wi-fi	9 days ago
Hertford	Internet	16 days ago
Hertford	Wi-fi	17 days ago
Great Dunmow	E-mail	1 month ago
Harlow	TV	1 month ago
Harlow	Wi-fi	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

• 
  rob price (@robandvic) reported 3 minutes ago from Bishop's Stortford, England

  @Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice

• 
  | RawrBunny 🤙🏼🇮🇹🇮🇹 The Conte Effect (@BunnyJmz) reported 3 minutes ago from Harlow, England

  My tv hasn’t come back on but the blue light is it I think you have broken my tv and My box is still not working @virginmedia #virginmedia

• 
  james Dunn (@Jimbob_Du) reported 10 minutes ago from Hoddesdon, England

  @virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.

• 
  james Dunn (@Jimbob_Du) reported 12 minutes ago from Hoddesdon, England

  @virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.

• 
  Alan Clarke (@clarkyinjury) reported 15 minutes ago from Broxbourne District, England

  @virginmedia do we know when TV services will be restored in the EN10 area? Your automated message just says ASAP but it’s been down since last Thursday? 😔

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 18 minutes ago from Stansted Mountfitchet, England

  @virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service

• 
  Matthew Saggers (@MatthewSaggers) reported 19 minutes ago from Harlow, England

  @virginmedia 150 all departments are shut, my virgin media app keeps having a 500 error code. How do we contact some to move an appointment due to family emergency. Shame for a communication company users can't communicate with you.

• 
  🅺🅴🆅🅸🅽 🅹🅴🅽🅽🅸🅽🅶🆂 (@Kevinj86) reported 37 minutes ago from Harlow, England

  Getting bombarded with calls from someone saying they work for @virginmedia and I have a problem with my broadband - five times this week! #nightmare @Ofcom

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 37 minutes ago from Stansted Mountfitchet, England

  @virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.

• 
  K.P (@PrinceKp87) reported 39 minutes ago from Harlow, England

  You lot taking the mick? How long is it taking to fix this no TV issue. @virginmedia

• 
  Richard Astley (@LongshanksE10) reported 40 minutes ago from Bishop's Stortford, England

  @virginmedia Hi there. Whenever we go to the iPlayer app it crashes the whole Virgin system which has to be turned off and on again. Been like that for 24 hours. Can you help please?

• 
  Uptown entertainment discos (@Uptowndiscos) reported 42 minutes ago from Harlow, England

  @techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?

• 
  Jim Thompson (Thompson Promotions) (@Bambarumba) reported 42 minutes ago from Harlow, England

  @woodcuttersson @virginmedia I’m having the same issues in getting through to anyone. My fault isn’t even connected to this outage so is even more frustrating that I can’t get through to anyone!! 🤬🤬🤬

• 
  ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported 44 minutes ago from Writtle, England

  Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

• 
  Uptown entertainment discos (@Uptowndiscos) reported 48 minutes ago from Harlow, England

  @techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify

• 
  Steve (@StevenCudd2) reported 49 minutes ago from Hoddesdon, England

  @virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!

• 
  mel smith (@melsmith25) reported 51 minutes ago from Hoddesdon, England

  @virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way

• 
  Paul Gull (@pgull1975) reported 52 minutes ago from Saffron Walden, England

  @virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?

• 
  Richard Astley (@LongshanksE10) reported 55 minutes ago from Bishop's Stortford, England

  @virginmedia Think the menu options are slightly different on the 360 software but I found network diagnostics and signal quality is “Good” and connection speed is “high”. Does that help?

• 
  Bijal Pattani (@mrpattani) reported 59 minutes ago from Sheering, England

  @virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie (@ImCynade) reported 5 minutes ago

  @virginmedia Even your website won’t load so it must be pretty bad. This is the third day now, I pay an arm and a leg for this can I at least have an update of if you know what it is and when it’ll be fixed?

• 
  Paul Devine (@Paul_Devine13) reported 8 minutes ago

  Hello @virginmedia for the 3rd time in a row, your resolution team has failed to call me back. I’d urge anyone thinking about going with Virgin to reconsider. Worst customer service ever by a country mile you cannot get to any layer of management to escalate your complaint.

• 
  Andy Osira 💙 (@AndyOsira) reported 9 minutes ago

  @virginmedia Even your service status checker appears to be down, are you having trouble in the west London area? TW9

• 
  Louise Sullivan (@Louise1Sullivan) reported 11 minutes ago

  @virginmedia Both I have 2x virgin media tv boxes one is hardwired and still can't watch catch up or on demand without constant buffering and that's on a good day. I'm not prepared to keep paying over £100 a month until my contract ends in may for this woeful service.

• 
  Nie mój cyrk, nie moje małpy (@fxx63) reported 12 minutes ago

  @virginmedia I have rebooted the Hub 3 twice. The service has been getting worse as the day has progressed. Now down to 0.9Mbps download, 1.6Mbps upload

• 
  Nie mój cyrk, nie moje małpy (@fxx63) reported 15 minutes ago

  @virginmedia It’s telling me that there are no broadband service issues but this is clearly wrong

• 
  Nie mój cyrk, nie moje małpy (@fxx63) reported 18 minutes ago

  @virginmedia Also I’m supposed to have been upgraded to the 500Mbps service - doesn’t that make me a “priority customer”? Beginning to wonder what I’m paying for

• 
  Charlene (@BurgessCharlene) reported 22 minutes ago

  @virginmedia Sorry is not good enough any more and I understand what estimated times are. I’ve already got a complaint going and this is adding to it. I don’t think virgin quite understands how frustrating this is when it’s happening too often, infect since the merge with O2

• 
  Hanif (@Hanif_A3) reported 25 minutes ago

  @virginmedia How about a bad joke and an entire pie, and you waive the fee...

• 
  Thembi Mhlanga (@hockey_demon) reported 25 minutes ago

  Just tried to join @virginmedia and wanted to talk through options with a human-being...I challenge anyone to find their number easily on their 'Contact Us' page, not possible. As such, I think I'll stick with @skytv - it's clear @virginmedia's customer service is non-existent