Virgin Media

Virgin Media Outage Report in Bishops Stortford, Hertfordshire, England

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The latest reports from users having issues in Bishops Stortford come from postal codes CM23.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishops Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bishops Stortford, Hertfordshire, England 04/19/2024 11:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Bishops Stortford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Ware, Harlow, Bishops Stortford, Chipping Ongar and Hoddesdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomWare Internet
United KingdomHarlow Wi-fi
United KingdomBishops Stortford Internet
United KingdomChipping Ongar Phone
United KingdomHoddesdon Wi-fi
United KingdomHarlow Internet

Community Discussion

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Virgin Media Issues Reports Near Bishops Stortford, England

Latest outage, problems and issue reports in Bishops Stortford and nearby locations:

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia 6pm tonight. The service is coming in and out this morning which is very frustrating while working.

  • DearleRobert Robert Dearle (@DearleRobert) reported from Harlow, England

    @virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.

  • LongshanksE10 Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Hi there. We have no broadband or TV services. Your customer services say there is a fault in the area CM23 but locals are reporting their services work. Earliest an engineer can come is Wednesday which would be a nightmare for us. What is going on please?

  • HalloweenJack55 Richard (@HalloweenJack55) reported from Epping, England

    @virginmedia broadband issue on Epping area... Can you explain....been on and off all day.

  • Laurad0707 Laura (@Laurad0707) reported from Broxbourne District, England

    @virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please

  • mparsons43 Dr Marie Parsons 💙 (@mparsons43) reported from Harlow, England

    @virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team

  • sousax_x XxSousaxX (@sousax_x) reported from Broxbourne District, England

    @Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing

  • ADPearcey Andi(Pearcey)Pearce (@ADPearcey) reported from Bishop's Stortford, England

    Any chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons

  • mart_compton MartinCompton (@mart_compton) reported from Bishop's Stortford, England

    If there’s a company whose ‘welcome to…’ message when you call them is more hollow and meaningless than @virginmedia I’d be surprised. The depth of their customer ‘service’ crapness must be witnessed to be believed. Expect that to witness it is to lose years off your life.

  • paulnewbz Paul Newby (@paulnewbz) reported from Hoddesdon, England

    @virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.

  • PaulCam06496194 Paul Campbell (@PaulCam06496194) reported from Bishop's Stortford, England

    @virginmedia useless broadband service and customer service are all robots with no clue

  • DearleRobert Robert Dearle (@DearleRobert) reported from Harlow, England

    @_CaffeNero_ Want help with 02 priority app as a virgin media customer. App says to call 02..they told me to call virgin? Who can help. Failed me in Nero today.

  • sousax_x XxSousaxX (@sousax_x) reported from Broxbourne District, England

    @virginmedia no service at all EN8 0DZ and cant gwt onto your website

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

  • essojohn Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.

  • HavocTechie Havoc Techie (@HavocTechie) reported from Epping, England

    Hey @virginmedia why in 2022 is it better to leave you and save more than it is to give me a new customer rate.

  • DearleRobert Robert Dearle (@DearleRobert) reported from Harlow, England

    @virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • awjbisme Tony 🔋🚗⚡👍 drives electric (@awjbisme) reported

    @virginmedia That there is a known problem in the postcode area that's being worked on. It came back for a couple of hours and has just gone off again. 🤬

  • martlet3 Andy Hudson (@martlet3) reported

    @virginmedia Engineering works to improve the network… 03:50am tomorrow expected completion..

  • AimtecDiinx diinx (@AimtecDiinx) reported

    @virginmedia I’ve been on the phone for over an hour, spoke to some one who said my credentials were incorrect, was only being asked for an email address which is correct as it’s saved on my phone passwords and I was signed into my account! Wanted to cancel! As my contract it up!

  • SforStuart Stu@rt - Wear your mask (@SforStuart) reported

    Calling @virginmedia , first time got cut off after 40 mins on hold, 2nd time after 35 mins the person at the other end had a bad line and she kept dropping out for periods of time and then she said call us back and hung up. #notimpressed

  • MitchM77 Mitch Manning 💜💙🦁 (@MitchM77) reported

    @virginmedia I submitted it and it went straight back to the original complaint form... so I bet it didn’t even send! I’m being told I have to pay an EXTRA £30 for something I already had, that you removed, on top of my already complete bill!

  • GillW1220 Gill White (@GillW1220) reported

    @r_griffiths9 @virginmedia I have this problem too - from looking at other messages it seems to be a Medway / Kent issue. Maybe Virgin will get their finger out soon and sort it out

  • yusahwtf YuSahVFX (@yusahwtf) reported

    anyone else in scotland getting trouble with @virginmedia wifi?

  • RayTune3 Ray Tune (@RayTune3) reported

    @Real__Robbie @virginmedia Speedy_crakk on Instagram can help you fix your account, I was recommended to him and mine was done within few minutes you can quickly send him a DM

  • Stevo0192 Stevo (@Stevo0192) reported

    @virginmedia Service line status says no issue in the area, next door having same issue. Router reset but no improvement, has to be a problem! Let’s hope it’s back for work tomorrow.

  • MinnieMimixx Michaelaxxxx (@MinnieMimixx) reported

    @virginmedia you’re having a laugh aren’t you? Gonna up the bill charges from March but this is the connection you’re giving people? Internets cutting in and out for days and SLOW AF WTF AM I PAYING FOR??! I want a refund mate. Run me my money.