Virgin Media Outage Report in Bishops Stortford, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bishops Stortford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishops Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Bishops Stortford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Ware and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Internet | |
| Harlow |
Internet | |
| Harlow |
TV | |
| Harlow |
Internet | |
| Harlow |
Internet | |
| Harlow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bishops Stortford, England
Latest outage, problems and issue reports in Bishops Stortford and nearby locations:
-
Neil Mcgeough
(@NeilMcG1972) reported
from
Broxbourne District, England
@virginmedia how come I cannot dial 150 anymore to get through to customer services? What is the new number to report a fault
-
Trudy Lea
(@TrudyLea1) reported
from
Sawbridgeworth, England
Any advice on getting in touch with @virginmedia tried ringing, just get cut off, tried website, just crashes, I’m currently spending £100+ a month, for a service I’m just not getting 😔 #HadEnoughNow
-
Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet is incredibly slow and unstable in Hertfordshire, England any news on when it will be fixed seen lots of reports on ur down website
-
Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!
-
Paul Ess 🇮🇪
(@djsmiffyp) reported
from
Harlow, England
@virginmedia Any idea why my internet has constant issues? Harlow CM18 area?? Internet been dropping in and out for a week now 😳
-
Trudy Lea
(@TrudyLea1) reported
from
Sawbridgeworth, England
@virginmedia Hi, When trying to watch anything “on demand” it continuously crashes, and we get a variety of error codes, and anything HD, doesn’t load at all. My 2nd box doesn’t work, it just stays on the start up page with the circle spinning. We have pretty much lost wifi upstairs. Help!
-
Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia my area EN80QB internet js extremely unstable lots of reports from my local area on hr website cba I fix this
-
Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡
-
Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure
-
Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up
-
Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia Also it would be nice for someone to point out what is the problem we are currently having.
-
Ellie
(@EllieMB1) reported
from
Broxbourne District, England
@virginmedia me wondering if @SkyUK have any offers - been waiting on the line for another hr!!!! Just want my service activated 😱😱
-
Julie Lawrence
(@Juju79) reported
from
Hoddesdon, England
@virginmedia I have tried calling the customer service number but it says the call cannot be connected.
-
johngriffiths7
(@johngriffiths7) reported
from
Hoddesdon, England
@virginmedia Service calls from a wifi router which is misbehaving. It isn’t clear to me that the operators are actually changing the record to prevent further calls. The number called is 01992#411972# but I have been called multiple times from 0161, 01582 and 01494 numbers. College IT told
-
Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia No but we ha e had issues k er the last 4 weeks
-
Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing
-
Alan
(@AlanFage) reported
from
Harlow, England
@virginmedia as per your instructions contacted customer services. Still no resolution with loss of random internet connection, what a joke. As long as only one of us at home uses the broadband at any one time, we should be ok!!!
-
James -Murdered on the- Moore(s)
(@TrashPandaJames) reported
from
Harlow, England
@virginmedia Thank you for the correspondence, as of 2pm service looks to be back to normal. Can you tell me why ive still not had any updates to my mobile despite using the track this issue feature?
-
Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia Not in my area no but I done internet speed tests on 3 different computers and it came out as 0.17 download speed when I’m paying for 100+ also getting awful long spikes
-
Ellie
(@EllieMB1) reported
from
Broxbourne District, England
@virginmedia why have I been on hold to your customer service department for 1 hr been cut off and then called again another 1hr cut off. On hold now, emailed and went through online and still nothing!!!! What’s going on!!!! Is anyone answering the phones
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Lara McWilliams.
(@McwilliamsMay) reported
@virginmedia Still asking the same question, no action taken to date, from the 27/02/2022. Same questions that you are asking, time & time again! Can't even purchase any shopping or any other goods because of Virgins diabolical service. Don't patronise me because my aunt is older
-
Moar Tweets
(@TweetsMoar) reported
@virginmedia you company is THE Worst I have ever experienced. You box is directly in front of my house and 3 inches from my propert and I have been wait 83 days and counting for you to install. I had to get an 18 month contract from EE so I didn’t lose my job while waiting.
-
RA M
(@RAM03861107) reported
@virginmedia Hi, I’ve had tv issues for months and when I call for help it sends me a text to web link (and call ends). Web chat sends me through diagnosis which I’ve tried numerous times and says sorry no further help. I pay £130 a month for poor tv picture & receive no help??
-
Aqib..
(@aqibldn) reported
@virginmedia Hi i need to arrange for someone to fix the brown cover box outside the house as it was broken during storm eunice
-
AddyRaja
(@AddyRaja786) reported
@virginmedia My broadband has not been working for 2 weeks I have called several times and no one has been able to fix it ??? Can some one messeage me ASAP and help me so I can get going with my day to day duties
-
hazel ann sharman
(@hazelsharman) reported
Diabolical service from virgin media, have been a loyal customer, 20 yrs. Helpline directs me to call a number from my landline, how ? it's not working along with the TV. Back and fro, advice ring the number on my l/line! Finally spoke to a person I could
-
Richie #SaveNeighbours
(@RichieUK_TTV) reported
I wish @virginmedia still did TiVo - 360 is an awful platform compared!! Even SkyQ has more options and functions!! 360 I think has been released for about a year now and still doesn’t have undelete
-
Alex
(@Alex60978873) reported
@virginmedia Far from but I'll deal with rest when I hear back about complaint
-
Si Smith
(@sjslfcforever) reported
@virginmedia I’m using your WhatsApp service
-
Lecky Deson
(@DesonLecky) reported
@virginmedia what a steaming pile of woke #antiwhite ****