Virgin Media Outage Report in Bishops Stortford, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bishops Stortford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishops Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bishops Stortford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Hertford, Bishops Stortford and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Internet | |
| Harlow |
Internet | |
| Hertford |
Internet | |
| Harlow |
Wi-fi | |
| Harlow |
TV | |
| Harlow |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bishops Stortford, England
Latest outage, problems and issue reports in Bishops Stortford and nearby locations:
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Stephen Trotter
(@Trotski82) reported
from
Stanstead Abbotts, England
@virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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helen burgess
(@burgess32) reported
from
Harlow, England
Absolutely disgusted that @virginmedia feels it’s ok to cancel installing my nans landline not once but twice and give a new installation date of 10th September. For a landline she desperately needs for an emergency pendant.
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David
(@davidcro0) reported
from
Harlow, England
Night ruined by @virginmedia been down for hours .getting bored of slow internet speeds. Only get half what I pay for. Crap pic on tv. *******
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Darcy Meadows
(@darc174) reported
from
Harlow, England
@virginmedia I have a issue with my virgin box ! I keep trying live chat and one one answers ! Help plz
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@RWoody1995 @SirWalterSmith9 @virginmedia Yes, that is why. Exactly. But I’d still like better customer service.
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia my Rueter box Green light keeps flashing Can you Solve the problem
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same
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terry stubbs
(@tottenhamterry) reported
from
North Weald Bassett, England
@virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia are you going to sort this problem out or not with the HUD’s and internet at all or just keep telling people to call this number and that & Still nothing getting done about this
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia any problems in the Cm186 area
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@NeilCastle @benno86222551 @SteinerJar @virginmedia I feel like that’s what my post was. Bear in mind, this is not new. I’ve sent this feedback over and over, and the response is always to give me a ton of work and testing to do, and then the problem resolves itself and they take no responsibility.
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Matt Jolly
(@MattJ0lly) reported
from
Bishop's Stortford, England
@virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia your new app is absolutely awful !!!😡😡😡😡
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𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫
(@MoodyGamerUK) reported
from
Broxbourne District, England
@DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet down in Hertfordshire cheshunt is this a known problem have restarted and reset router
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Martin Harvey
(@MartinH05022087) reported
from
Watton at Stone, England
Virgin Media you are absolutely disgusting cutting off my service in a pandemic after being told that I will pay my bill when I get my government money 😡😡fuming is not the word 😡😡
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@harryhpalmer @RWoody1995 @SirWalterSmith9 @virginmedia Their approach of not telling anyone when things are broken, and that in fact the service status page always shows everything is fine. Or telling us afterwards when it’s fixed. Or in any way owning their failures in service.
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia Just Get a Engineer to sort the Problem out in Areas that’s all it takes to keep Customers happy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Damien Fitzgerald
(@Damofitz) reported
@virginmedia This is taking the utter piss now. Not only have I not resolved the first issue, you have just generated another bill for the same mobile that is supposed to be part of the package
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Mark Cottrill
(@Markycot) reported
@virginmedia Yes, finally, they have said they will send out a different power supply, this is unacceptable delays and problems!
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Flo Guerrouani
(@FGuerrouani) reported
@virginmedia I've called this number at least a dozen time throughout Jan & Feb and they kept saying the issue would be fixed at 6pm the same day. That's why I'm contacting you here today to get clear answers which I can't get from the faults team #losingmyvirginit @Ofcom
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Jane
(@janescloud) reported
@MPIainDS people in the E4 area have been unable to work for days due to the @virginmedia internet service having 0 upload speed. Every day they say it will be fixed by 2pm, every day it’s not fixed. Can you escalate this? They will not compensate for loss of earnings.
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Damien Fitzgerald
(@Damofitz) reported
@virginmedia I can't get through by phone, the community page is a joke as no one can do anything, the chat service is pointless as by the time you get a reply, the agent has finished for the day and the new person has to start fresh or they book a bloody engineer.
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Deborah Marks
(@Deb1961Deb) reported
@virginmedia Hmmm if you class a short outage as an 'improvement'?
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Rich H Wand
(@Wandster) reported
@virginmedia We are suffering ongoing issues. Today is ok so far. I can't afford to spend hours phoning VM every time there is an issue. And our issue is the same for everyone on the street, so one person from our group calls and then updates the rest of the group.
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Jane
(@janescloud) reported
@virginmedia It says the problem will be fixed by 2pm. It has said that every day for a week. I’ve escalated the problem to my local MP as no on in the area can work if they need to send anything bigger than a basic email.
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Tony pharo
(@tony_pharo) reported
@virginmedia Not at home today but was terrible yesterday. I have even spent £200 on a signal booster from BT to get WiFi all over my house! Is this refundable?
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𝐹𝒾𝓃𝒸_𝐻
(@FincUnderscoreH) reported
@fahadking_305 @SbFramesInOrder stop saying im a virgin because the sim card i use is from virginmedia. it doesnt help.