Virgin Media Outage Report in Sheering, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sheering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Sheering, Essex, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, London, Harlow, Chingford, Waltham Cross, Ware and Hertford.
City | Problem Type | Report Time |
---|---|---|
Enfield Town | Internet | |
London | TV | |
London | ||
London | Internet | |
London | Internet | |
London | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheering, England
Latest outage, problems and issue reports in Sheering and nearby locations:
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Counter Culture
(@CounterCultureG) reported
from
London, England
@virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th
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Nik Hunt
(@NikHunt_) reported
from
Theydon Bois, England
@virginmedia the last couple of weeks have been abysmal - packet loss and routing problems making my internet connection unusable. Now the TV is affected too. I had an engineer booked for Saturday but received a text saying visit cancelled as the issue was fixed. It’s not!
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chloe🌼
(@chl0emariexo) reported
from
Harlow, England
Definitely switching internet provider in the new year, nothing but problems with @virginmedia idk how many routers we've had but soon as we leave the room it's in, we get literally no signal. Ridiculous prices for something that doesn't even work!😤
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Prince 👑 🇺🇬
(@GoldSoul_P) reported
from
Enfield Lock, England
I swear I’m tired of @virginmedia last week the tv box decides to act up and I had to wait 3 days for a new one and now the broadbands not working so I’m without internet for God knows how long smh
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Mark Landsbury
(@Markyjlands) reported
from
Bishop's Stortford, England
@virginmedia No errors, just no options from either menu
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Parents have had ongoing issues with their internet from @virginmedia for last 6yrs! Had NO internet all over Christmas, new router received still not working. Told due to the size of their house. Now being told have to pay another 30 days for something that doesn’t work
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Steve Martin
(@HarlowGooner) reported
from
Harlow, England
@ColinMichaeI @Poloniumsoup @SkyUK @virginmedia @premierleague Sign up 30 day free trial, then cancel.
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Ratman 🏍️⚽🇬🇧🇪🇺❄️
(@Ratman46) reported
from
Broxbourne District, England
@virginmedia Yes did speak to the team and the only option open to me was to leave, come back as a new customer (send equipment back etc, place new order) or go to another provider. With those 2 options on the table you can see why I've chosen to leave.
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Vanisha
(@lifeofvanisha) reported
from
Enfield Lock, England
I am so done with my @virginmedia being so slow
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LifeOfTy__
(@LifeOfTy__) reported
from
Enfield Lock, England
@virginmedia Sort your shit out. Broadband and TV continuously going down today
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Jessica Austin Esq. MA MCCT
(@artteachjess) reported
from
London, England
@virginmedia @StigAbell Love the way you reply to someone with large media presence but no reply to my complaint!
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia any problems in the CM186PJ area my broadband not working
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Ian Fish
(@BubyFish) reported
from
Enfield Lock, England
@virginmedia - it is very rude for your operators to hang up the phone mid conversation especially given how long it takes to get through..
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Ratman 🏍️⚽🇬🇧🇪🇺❄️
(@Ratman46) reported
from
Broxbourne District, England
So I'll be leaving #virginmedia soon as they're only interested in new customers and are not prepared to look at the package I'm on. Hello #SkyQ it's been many years since I've used your service. Hope you look after your loyal customers...
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Patrick Barrett
(@Patrick60425645) reported
from
London, England
@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
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Stephen Smith
(@StephenLSmith87) reported
from
Broxbourne District, England
@virginmedia Can someone please contact me. Been sent a bill for £95 for a missing box which I never received in the first place, I will not be paying this bill.
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Vanisha
(@lifeofvanisha) reported
from
Enfield Lock, England
Oh come on @virginmedia my internet is ridiculously slow and I'm on the biggest package you guys offer
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Mark Landsbury
(@Markyjlands) reported
from
Bishop's Stortford, England
@virginmedia No I had to hang up whilst on hold for another dept, we have part service back in that we now have our channels that we subscribe to, however we still don’t have our on demand or catch up services..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🍻 🍷 ⚽️ 🎣 🤫
(@arobinson0) reported
@virginmedia A week later and it’s still not working. What info do you need to fix it ?
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justice joker
(@neilpor83233332) reported
@virginmedia Your website is down also so can’t get complaint through, your engineer has damaged my property, left nails hanging from the wall, and has left staples and debris down my hallway, I need to complain to someone who can understand what I’m saying!!
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Stuart Luscombe
(@realluscombe) reported
Customer service from @virginmedia has been appalling since I joined but to be fair, I knew what I was getting into. However, upon cancelling, they have now sent another bill which is due on the 26th May even though the service will end on the 13th May?
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Paul Lennon
(@Lenlfc) reported
**** you @virginmedia shut off all the channels without warning, and won’t be on again for a week.
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Peter Deakin
(@deeko1980) reported
@willday79 @virginmedia Standard virgin that most nights internet drops out , this is getting a new router aswell garbage
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Rowan Brogden
(@rowan_brogden) reported
@virginmedia - Extremely bad service. The first intermittent outage (disconnect every 10seconds) took you from Oct to Jan to fix, for which we received no compensation. Now another similar issue which you say won't be fixed until the 12th of May. Not acceptable.
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Maria PA
(@shortwordsbest) reported
@virginmedia second day without our broadband connection in London W12. Also shocking lack of customer support or information.
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Suzanne Hogg
(@Myopinion2022) reported
@virginmedia Five days without service (tv, broadband, landline) told every day it will be repaired that day. Costing us a fortune. Going to change supplier as soon as I can
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Jack Parker
(@JackParkerNo1) reported
@virginmedia @Adele @BAFTA This is NOT THE SERVICE WE ARE PAYING FOR!!!!!!!!!
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🌻 Snapper's delight Totherhythmotheboogiedabeat
(@wwchasdogdotcom) reported
Heh @virginmedia quit sending me grumpy emails about returning kit when my replies asking for a postage label bounce back because that address isn’t monitored. What is the point if they then can’t be replied too . Customer service is supposed to be about dialogue isn’t it?