Virgin Media Outage Report in Sheering, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sheering, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Harlow, Ware, Hertford, Chingford, Waltham Cross and Loughton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sheering, England
Latest outage, problems and issue reports in Sheering and nearby locations:
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Made an official 2nd complaint... Yiu have until Tuesday to resolve
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Never got one....
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped
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Uptown Club Discos
(@Uptowndiscos) reported
from
Harlow, England
@virginmedia hello I didn't get any compensation for my phone not working on Tuesday and I spent an hour yesterday trying to get a hold of Virgin mobile to do an upgrade.. this morning half an hour and then got cut off just as she was about to give me a price as a special
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia There is one address no others and I have never made yiu aware of any others...... Because.... There isn't any... Its continuous incompetence... Nothing else... Fool me once shame on you.. Fool me twice.... Time to start looking at your competitors I think
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Let's open a new. Omplaint.. I can comain about the... Complaint... The return packaging etc... Cue response
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Alistair K
(@AlistairK) reported
from
Enfield Lock, England
Second Saturday in a row full outage from @virginmedia. Rubbish service. It's play off semi final day. You have until 5 30 to fix!
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keith knight
(@keithwill73) reported
from
Harlow, England
@virginmedia why have you not sent letters out to warn of planned works. Absolutely ridiculous after the shambles the other day. No service till 6pm do you actually care about customers or just want the money.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Your next reply is.... Sorry we can't deal with.... Your company is rapidly getting like our big banks to big to fail but crap at your job...
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Lynn Davis
(@Davisinlaw) reported
from
Theydon Bois, England
What’s going on with Virgin Media tv, all gone down @Virgin
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia It's been 3-4 weeks I even complained the complaints team never rung back.. So I've all these routers because of your(Virgins) incompetence & you'd charge me. Go ahead please let's see with the regulator says..Be advised I print off all tweets and record all calls have a nice day
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia It took 4hrs getting nowhere 2.5 in last 12 hours finally got UK... 🇵🇭 Better than Indian call centres..3rd company in 12 m with Indian call centres where there are serious problems... We need to bring all these jobs back to UK. Finally sorted but @virginmedia is 4 the birds
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Allie Anderson
(@funsizeAllie) reported
from
Enfield Lock, England
@virginmedia down AGAIN
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia FGS I've raised it twice.. No one gave me a ref... Let's be honest your Indian offices nice as they are have an issue... They get you off the line and do not log
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Allie Anderson
(@funsizeAllie) reported
from
Enfield Lock, England
@virginmedia broadband keeps cutting out, intermittently for days now. Done all the checks, connections etc fine. Turned off & on many times. The online diagnostic test says there's no problem but THERE IS & MY INTERNET IS UNUSABLE! Please advise ASAP.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Update on @virginmedia..no reply from. Last weeks complaint.. On going. Yet email from VM threatening me with charges... Ring again... Fobbing off denies can accept complaint I am to read procedure... Loose it ask for manager wait 10mins on hold cuts me off 1 of 2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mhairi
(@MhairiL1998) reported
@virginmedia Just phoned you. Waited on the phone for 1 hour and 2 minutes, and then got hung up on. Unbelievable! Not had internet access all day. And do NOT tell me to check service status or reset box. I have done so!
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Fiona Nelson
(@FiNelson1) reported
@virginmedia It would help if I actually had a TV box which was ordered in package and hasn’t arrived. My account says no orders outstanding. Just been on hold for 2 hours trying to get it sorted and the line went dead! I’m a new customer and I feel like cancelling the whole thing
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Ian McDonald
(@ianjmcd) reported
@virginmedia Never turned up
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Richard Brown
(@dickybran) reported
@virginmedia My in-laws have been without broadband, TV and phone for 24 days now. They both suffer with depression, and are now at their wits end. They were promised someone would come out 2 weeks ago, but they were let down, and are still waiting. @richardbranson
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Lord Woolamaloo
(@LordWoolamaloo) reported
Home to discover @virginmedia internet down. Working when I left for work, two router reboots since I came home, no web connection. There goes plans to unwind after extremely busy day with new Trek on Netflix...
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Toni Garden
(@ToniGarden89) reported
@virginmedia hey virgin, your not doesn’t seem to be working. Just trying to change my direct debit date, can anyone help me please?
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Mark Daniels
(@7stringbassist) reported
@adrianamusic @virginmedia It took us days, yup days, to get an answer through their message service. Not good at all.
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Christy Fowler
(@brightchicky) reported
@virginmedia OMG !!! This is such bad service. I just get pushed from team to team but you are happily accepting my money but not providing a service
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Phillip Walters
(@Philtrundle) reported
@virginmedia Just spoke to one of your Customer Service team regarding my Virgin Mobile, Disgusting service, refused to get a manager, telling me "we are running a business" When asking for a transcript or recording of the call he said I needed "power of attorney"
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Kaiiazure
(@KaiiazureXD) reported
Lemme save you all some time...if you ever have to speak to someone online that isn’t English or barely understands it...hang tf up! Been speaking to this women from Virgin media for 2 hours and she still didn’t answer my question!