Virgin Media

Virgin Media Outage Report in Sheering, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sheering, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sheering, Essex, England 12/13/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sheering, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Chingford, Bishops Stortford, Harlow, Hertford, Enfield Town, Buntingford and Waltham Cross.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Sheering, England

Latest outage, problems and issue reports in Sheering and nearby locations:

  • pauldurie p2.0 ✊🏻 🏳️‍🌈 #BLM (@pauldurie) reported from London, England

    @PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz

  • MarkChoueke Mark Choueke (@MarkChoueke) reported from Enfield Lock, England

    @virginmedia Hi @virginmedia, who said anything about leaving? I haven’t gone there yet. I’ve asked for a discount for lack of service and to have a proper discussion about losses. I’m self employed and working from home. I’m looking for some of that customer-centricity stuff.

  • AlanFage Alan (@AlanFage) reported from Harlow, England

    @virginmedia as per your instructions contacted customer services. Still no resolution with loss of random internet connection, what a joke. As long as only one of us at home uses the broadband at any one time, we should be ok!!!

  • claire_vale Claire Vale (@claire_vale) reported from Enfield Lock, England

    @virginmedia I’ve run the test and it says there is no issue?

  • TheRealMrDrew G (@TheRealMrDrew) reported from London, England

    @virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia no disrespect but going into my account just doesn’t work- especially when there in no mention of my appointment - it’s ok for your sales team to call me and agree an 18 month contract at more money but when i need help there is none

  • MarkChoueke Mark Choueke (@MarkChoueke) reported from Enfield Lock, England

    @virginmedia Ironically, one of the zoom meetings I’ve had to postpone due to a lack of warning about my @virginmedia WiFi going down for the day, was an interview with one of your own directors for a client. I can’t express how bad you’ve made me look today. Happy to talk when you’re ready.

  • Solummm Solum (@Solummm) reported from Broxbourne District, England

    @virginmedia internet is incredibly slow and unstable in Hertfordshire, England any news on when it will be fixed seen lots of reports on ur down website

  • KrLwsn Karl Lawson (@KrLwsn) reported from London, England

    @virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.

  • AshleyRix1 Rixy (@AshleyRix1) reported from London, England

    @virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia maybe if you honoured your compensation scheme thst has been filed twice but you have still charged me full payment on last two months— pretty bad

  • Solummm Solum (@Solummm) reported from Broxbourne District, England

    @virginmedia my area EN80QB internet js extremely unstable lots of reports from my local area on hr website cba I fix this

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • dagadave David Elliott (@dagadave) reported from Enfield Lock, England

    @virginmedia no resolution-

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.

  • DubtricksGaming dubs (@DubtricksGaming) reported from Enfield Lock, England

    Try to cancel my broadband but can't be on the phone longer than 3 minutes because my sky mobile keeps cutting out @SkyHelpTeam @virginmedia

  • Solummm Solum (@Solummm) reported from Broxbourne District, England

    @virginmedia Not in my area no but I done internet speed tests on 3 different computers and it came out as 0.17 download speed when I’m paying for 100+ also getting awful long spikes

  • MarkChoueke Mark Choueke (@MarkChoueke) reported from Enfield Lock, England

    Was there not some way you could have enabled us to plan ahead with a warning you were going to do whatever it is you’re doing? It took me calling your phone-bot to find out. I trust loss of service and inconvenience will be reflected in this month’s @virginmedia bill? RSVP

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tabbyexplosive Emma stans Demelza (@Tabbyexplosive) reported

    Twitch is so laggy how do I sue Virgin media for trash signal

  • chrislathamm Chris Latham (@chrislathamm) reported

    @virginmedia absolute joke of a service paying close to £50 a month for service thats never working properly, spent the last 2 hours reseting the box, been a loyal customer for 20 years , cant watch netflix or stream music cos the service is so bad, I going to another company

  • jamesrjwyatt James (@jamesrjwyatt) reported

    @virginmedia evening guys, we have a known problem on broadband in our area but very little info about when it’s likely to be resolved - with 4 of us working from home it’s getting desperate and would welcome more than just ‘there’s a problem in your area’, can you advise please?

  • danielmcgill91 Daniel McGill (@danielmcgill91) reported

    .@virginmedia I've been waiting 6 weeks without service following a house move and have spent hours getting nowhere with customer service. I've had two failed installations because an imaginary 'construction team' has failed to complete work ahead of the engineer's arrival. Help!

  • PSaundersCFC Paul Saunders (@PSaundersCFC) reported

    @virginmedia Complaint form online. Got a letter through the post with a number to text. Got texting someone from your team but they disappeared as soon as I raised my issue. This has gone on far too long now. Surely it can’t be this hard to speak to someone?

  • itskyleflamson Kyle Flamson (@itskyleflamson) reported

    I actually hope #virginmedia gets thousands of lawsuits against them for their failure to provide the promised service(s) of Internet. The contract and terms & conditions do NOT say constant drop outs of Internet connectivity. #fuckvirginmedia @vmbusinesshelp @VirginMediaCorp

  • roropuds Rory Stuart (@roropuds) reported

    @virginmedia Its says I might have service issues - I got a text last month saying December 10th there might be issues, not no internet until December 10th - what is going on?

  • SamiFarooqui Sami F (@SamiFarooqui) reported

    @virginmedia hi, I’m getting increasingly frustrated with the lack of a resolution towards my missing credit cheque. Can you please tell me how much longer I have to wait before I receive my funds? It’s been over 60 days with no sight of my money back at all..

  • MuhammadZain156 ♛ Zainy ♛ (@MuhammadZain156) reported

    @virginmedia hey fix your damn network please. This internet is absolutely horrendous. Constantly goes off the moment I step into my room so keep having to come down right next to the router. Either fix your network or end your damn company.

  • PikeyByName Jon Pike (@PikeyByName) reported

    Typical from @virginmedia, who after 3.5 hours pick up the online help request. The assistant assures me that I "have reached the right person to help with your query" before completely failing to do that.... So without warning passes me to the back of another online queue #fail