Virgin Media Outage Report in Sheering, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sheering, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Harlow, Ware, Great Dunmow, Hertford, Waltham Cross, Chingford and Broxbourne.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Enfield Town |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sheering, England
Latest outage, problems and issue reports in Sheering and nearby locations:
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@harryhpalmer @RWoody1995 @SirWalterSmith9 @virginmedia Their approach of not telling anyone when things are broken, and that in fact the service status page always shows everything is fine. Or telling us afterwards when it’s fixed. Or in any way owning their failures in service.
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Joanna
(@jojo10rocks) reported
from
Enfield Lock, England
@virginmedia why do my parents who are self isolating at home due to being elderly still have no working phone line please help
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia No we can't just for updates because your site is down too
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@NeilCastle @benno86222551 @SteinerJar @virginmedia I feel like that’s what my post was. Bear in mind, this is not new. I’ve sent this feedback over and over, and the response is always to give me a ton of work and testing to do, and then the problem resolves itself and they take no responsibility.
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Zeno
(@zeno1076) reported
from
Enfield Lock, England
@virginmedia Your sky sports link has issues for the last 5 days I’ve been trying and you site tells me my postcode is invalid . It is not you have been billing me to that address for over 10 years !!! Help !
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Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@riddmj @virginmedia Unreal that with the technology they have they have not set up a customer chat service and kept some of their call center people working from home. I can’t speak with anyone to ask why are they charging me more without my consent.
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June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
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Stephen Trotter
(@Trotski82) reported
from
Stanstead Abbotts, England
@virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online
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Darcy Meadows
(@darc174) reported
from
Harlow, England
@virginmedia I have a issue with my virgin box ! I keep trying live chat and one one answers ! Help plz
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working, how can you say it's been fixed! And now your website is down so I cannot even report it!!!
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Faux pas queen
(@bookless) reported
from
Enfield Lock, England
@virginmedia Hi I need to urgently speak with someone. My service has been changed and I am getting charged more than promised I was going to pay without me agreeing to this. Need someone to contact me ASAP please
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Antony Kennedy
(@booshtukka) reported
from
Epping, England
@RWoody1995 @SirWalterSmith9 @virginmedia Yes, that is why. Exactly. But I’d still like better customer service.
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terry stubbs
(@tottenhamterry) reported
from
North Weald Bassett, England
@virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company
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Bav
(@littlebav) reported
from
Enfield Lock, England
@virginmedia shocked by your CS staff mis-selling me a upgraded product for £57 then getting a upgrade letter for £87. Called 3 time and they can’t seem to fix it. Not happy how bad I’ve been treated.
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same
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Vinod Mahtani
(@1stcallosteos) reported
from
Enfield Lock, England
@virginmedia Thank you. I didn’t know this service even existed. I will try them now.
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia your new app is absolutely awful !!!😡😡😡😡
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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peugeotrepairs
(@PeugeotRepairs) reported
from
Enfield Lock, England
@virginmedia my broadband is still not working how can you say it's been fixed!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Wilks
(@wilksy04) reported
@virginmedia been having issues with my overpriced service for a week now,every time I call I get automated conversation with a robot!just let me talk to human and send a technician out to change my 12yr old box that you are charging me an extra £8.50pm for!.
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Dean
(@deano27_11) reported
@virginmedia I’ve raised complaints, I’ve called you dozens of times, I’ve got your “Intelligent Pods” which Sky don’t need to get good Wi-Fi around my house. I don’t want anything else from you!!!! I just want to be released from contract and to never deal with you again!!!
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Paul 'Tank' Cassidy
(@tanknet) reported
Called @virginmedia twice tonight and cut off both times after 40 mins!!!!! Tried 3 times this morning!!! Want to cancel service but cant. Easier to cancel Direct debit!!!!
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Ackie31
(@timatkinson13) reported
@virginmedia Well, not this.. "WiFi technology designed to automatically fix connection issues and come in packages to suit any household" unless you want to change the sentence to Wired Technology
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Rikki.
(@rikkiblu_) reported
@virginmedia I’ve been trying for days to get in contact to cancel my mothers contract with you. By not answering the phones or giving an alternative way, you are trapping her in a contract she can’t afford
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Shoaib Laher
(@shoaiblaher) reported
@virginmedia “Some trouble” ?!? Have you seen this thread???
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MS
(@MS83376570) reported
@virginmedia When is the technical fault likely to be resolved? I want to cancel my account asap and live chat are useless and just keep asking questions when all i want to do is cancel. I need to speak to someone asap, this ‘service’ is completely unacceptable!
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Miri
(@Kleo_Patra) reported
@virginmedia It could not see a fault and so does not recommend anything- it probably thinks it knows best and I am just making this up….So tell me, how do I speak to customer service at VM? I have tried phoning for a week now and am waiting on WhatsApp most days in vain for a response…
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Anna Richmond
(@anna_woolhouse) reported
@virginmedia I am trying to find out specifically what extra support you can offer for using your customer services on the phone.
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Chris Vernon
(@ChrisVernon10) reported
@virginmedia It was regarding a M&T and wrong package with fees towards £200. Emailed complaint and months ago and still nothing.