Virgin Media Outage Report in Sheering, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sheering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sheering, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Harlow, Enfield Town, Chingford, Ware, Hoddesdon, Great Dunmow, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
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| London |
Wi-fi | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheering, England
Latest outage, problems and issue reports in Sheering and nearby locations:
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia Oh now the TV is going down, getting glitches! Couldn’t be a more inconvenient time for your systems to fail
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia I would like @virginmedia to return the call they promised over a week ago addressing the fact I agreed to pay £28/month and then got charged £46/month. Are you still listening to the tapes?! My email and complaint also ignored. 😡
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Rana Brightman
(@rana_banana) reported
from
London, England
As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
@virginmedia I have done and waiting for a technician to call me back! Nothing but issues all year! I pay £110 a month for your service and just upgraded (still waiting) to Gig1 and to be honest I’m not getting value for money!!
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Jamie Obertelli
(@Jamie_Obertelli) reported
from
Enfield Lock, England
@virginmedia any update on the internet outage in Enfield? When I call up I get a recorded message but no info. I've missed vital work meetings today.
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Nothing but issues with @virginmedia internet goes down regularly and when calling get no help. And have to wait months for any sort of engineer!
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia Ok so the estimated time of 20:30 fix this evening has been changed to noon tomorrow. How do I claim compensation as I’ve had nothing for a whole day and no one has attempted to fix it despite acknowledging whole area fault.
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Peter Holbrook
(@peteholbrook) reported
from
London, England
@virginmedia is their an outage in SE London ? I’ve lost everything.
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
So I won’t be having my Gig1 internet installed today by @virginmedia due to network issues! Now have to wait until 6th January! I pay £110 for this lack of service! Thanks guys 👍🏻
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Raph Pour-Hashemi
(@RaphPH) reported
from
London, England
@virginmedia internet down in BR1 and doesn’t seem to be being investigated ? My test says service impacted.
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Sara Barman
(@SaraBarman) reported
from
London, England
@virginmedia To clarify : I am still waiting two weeks after the date YOU @virginmedia said you’d call me back. I’ve received another bill for almost twice what I agreed to. And my online message & complaint have been ignored. Shall I try @Ofcom next? Thanks.
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Nwa Biafra🌅
(@TochiLeona_) reported
from
Enfield Lock, England
@virginmedia excuse me, why was I on hold for a whole hour and 5 minutes and then you lot hung up on me? Customer service on zero.
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡
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Rana Brightman
(@rana_banana) reported
from
London, England
@k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!
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JMiragliotta
(@Jmiragliotta89) reported
from
Waltham Abbey, England
Everyone using @SkyUK Broadband, what devices to have connected and how many? Am getting fed up @virginmedia this year. Nothing but issue and disconnections! Customer service non existent, engineers unable to help unless were happy to have no internet until January!
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nando Dorris
(@NandoDorris) reported
@virginmedia Just now. I had an engineer visit as well, but that was automatically cancelled. Can someone from the UK please call me as Indians are saying they will do one thing, but then do something else. Its really poor.
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robyn
(@MacphersonRobyn) reported
This didn’t happen and now I am isolating alone with no internet and no way to work. Please can someone help to make sure I can receive my router ASAP?! @YodelOnline @virginmedia
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Lee Walker
(@TechnoWalker) reported
@RDiz82 @virginmedia I’m not mate! Never dealt with company with such shoddy service.
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Dizzle🇳🇱
(@RDiz82) reported
@TechnoWalker @virginmedia Don’t get your hopes up Tex. I spent weeks. Trying to cancel my contract. Ridiculous company even after 10 years.
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The House of Flowers
(@THoF__) reported
Finally cancelled @virginmedia. Is there another company that manages to have so many customers despite having such famously bad customer service?
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Christopher Watt
(@chriswatt19) reported
@virginhelp @virginmedia What disruption to service can we expect tomorrow in the FK area? All day off or 10 minutes a couple of times during the day? Will we be compensated for expenses incurred due to this break in service?
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MAURICE SAXBY
(@MAURICESAXBY2) reported
Virgin Media is trying to charge me for JULY I ONLY HAD 1 DAY WORKING 2ND DAY FAILED SO BETTER CANCEL BILL AS I HAVE NO ACCOUNT WITH VIRGIN CANCELED DAY 2 WHEN IT FAILED AND I CANCELLED VIRGIN BECAUSE OF EQUIPMENT NOT RIGHT AND ONLY HAD ONE DAY SERVICE WELL HALF A DAY 2PM INSALL
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MAURICE SAXBY
(@MAURICESAXBY2) reported
ALL I WANT IS PEACE I DON'T WANT VIRGIN MEDIA BOTHERING WITH ME WHEN ALL DEPARTMENTS DON'T KEEP UP TO DATE WITH THERE RECORDS IF YOU CANNOT KEEP IN HOUSE RECORDS UP TO DATE THAT'S BAD SERVICE
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NashAhmed.eth
(@nashahmed3) reported
@virginmedia I literally got off the phone to one of your customer service staff an hour ago, they boosted my internet speed to 200mbs for an hour and now I’m back to slow speeds again
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Jade M Scholes
(@Jademscholes) reported
@virginmedia No internet since Wednesday at BD19 6 - Constantly told will be sorted by the next day and its not. Not good enough - paying for a service we rely on and you are not doing anything about it.