Virgin Media Outage Report in Sheering, Essex, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Sheering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Sheering, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, Hertford, Harlow District, Great Dunmow, Chingford, Harlow, and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town
|
Internet | 11 hours ago |
|
Enfield Town
|
Internet | 2 days ago |
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Enfield Town
|
Internet | 2 days ago |
|
Enfield Town
|
Wi-fi | 2 days ago |
|
Hertford
|
Wi-fi | 8 days ago |
|
Enfield Town
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sheering, England
Latest outage, problems and issue reports in Sheering and nearby locations:
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Sue Olszak (@foxysue40) reported from Harlow, England@virginmedia your service is beyond a joke! Call centre rep couldn’t understand me and kept me waiting 13 minutes for her system to load, I hung up!!!
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Last Stand (@martin_namara) reported from Broxbourne District, EnglandUpdate on @virginmedia..no reply from. Last weeks complaint.. On going. Yet email from VM threatening me with charges... Ring again... Fobbing off denies can accept complaint I am to read procedure... Loose it ask for manager wait 10mins on hold cuts me off 1 of 2
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AJW (@AJW4966) reported from Broxbourne District, England@virginmedia no wifi again £51 a month useless shit company
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Lynn Davis (@Davisinlaw) reported from Theydon Bois, EnglandWhat’s going on with Virgin Media tv, all gone down @Virgin
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Ricci (@RicciHammond) reported from Ware, England@virginmedia If only they could help.. put on hold for 32mins while they investigate, get a different person who doesn’t know anything of the call and I go through the same process. Now telling me engineer was rescheduled for 20th (the original date I was given weeks ago).. Not good enough..
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Ashley (@Ashley_Albus) reported from Harlow, England@virginmedia hi my contact for the year on tv bundle has runout and have risen in price by a lot but I wasn’t made aware it was finished and rising. Who do I contact to discuss re contracting and getting this bill down.
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Last Stand (@martin_namara) reported from Broxbourne District, England@virginmedia Right let's get this straight then never say anything as stupid as your last comment.. The whole f"ing Pro kem is that despite continuous declaration a that uoj would send the pa k sout you didn't... So don't be waffling your trite off the screen responses... Virgin is just crap
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Last Stand (@martin_namara) reported from Broxbourne District, England@virginmedia Your next reply is.... Sorry we can't deal with.... Your company is rapidly getting like our big banks to big to fail but crap at your job...
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Last Stand (@martin_namara) reported from Broxbourne District, England@virginmedia FGS I've raised it twice.. No one gave me a ref... Let's be honest your Indian offices nice as they are have an issue... They get you off the line and do not log
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Woodsy (@chriswoods84) reported from Enfield Lock, England@virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password
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Ricci (@RicciHammond) reported from Ware, England@VirginMedia Getting seriously pissed off with your call centre.. Landline fault, I have to call on my mobile to find out status after engineer visit, told you are running a new cable on 20th and then you hang up on me when I query the delay.. and not for the first time..
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Dean Coventry (@CoventryDean) reported from Hoddesdon, England@virginmedia That’s fine and that’s what I been trying to do since Saturday but been cut off about three time ms after a long wait on hold and other times just been on hold for ages I’ve heard a lot about the virgin after sales and customer services lately which now I can see y
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Dean Coventry (@CoventryDean) reported from Hoddesdon, England@virginmedia Cancel my phone line that I’ve payed for now for over a year never used to be told I don’t actually have to have it
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Dean Coventry (@CoventryDean) reported from Hoddesdon, England@virginmedia disgusting service for loyal customers never had such a bad service defiantly think it’s time to change services as there staff and service is terrible 🤬🤬 would never recommend again
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Lee Brown (@LRB172) reported from Epping, England@virginmedia @MoneyTelegraph 9 months and counting for broadband to be fixed. Seriously fed up now. Please just fix it or let me go to another provider without charging....
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D Warwick (@DWarwick19) reported from Enfield Lock, England@virginmedia I've sent you a message and am being ignored I've spent 6 hours on the phone over 4 days trying to get connected to virgin and still nothing I've been hung up on twice and no one is sorting the problem I would like someone to call me back ASAP on 07765703606
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Allan Fenn (@AllanFenn) reported from Waltham Abbey, England@MtyandaSipho We need to talk then mate because Bolts done me n all Shit service @virginmedia
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Andy Coldicott (@andycoldicott) reported from Enfield Lock, England@virginmedia, thanks for rolling my unused mobile data over for the next month. Now if you could just sort your rubbish service out so I can actually use it that would be great. Thanks. Bye. x
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Last Stand (@martin_namara) reported from Broxbourne District, England@virginmedia It took 4hrs getting nowhere 2.5 in last 12 hours finally got UK... 🇵🇭 Better than Indian call centres..3rd company in 12 m with Indian call centres where there are serious problems... We need to bring all these jobs back to UK. Finally sorted but @virginmedia is 4 the birds
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aoife Ezeanolue (@AEzeanolue) reported@virginmedia hi how do I get in contact with your customer service to make a serious complaint?
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110218 (@110218_fle4gle) reported@virginmedia The complaint was raised 21st July. You asked me to respond but nowhere on your "my account" section are you able to do that. Callback required as I said initially, I have called and failed to reach a target, bit like virgin and cust service basics!!!!! Missed every time!!!!
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Fiona Baker (@Haffertee) reported@virginmedia why did you not email or tweet to say it’s down ? Lies lies lies and more kies
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Aoife Ezeanolue (@AEzeanolue) reported@virginmedia One of your employees scratched my car and drove off which was caught on dash cam. I want to make a complaint
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Rugby187 Gaming 🏴🇺🇦 (@Rugby187_Gaming) reported@virginmedia Not really... I've already spent 13+ hours on the phone to Customer Service & other departments over past 2 weeks, raised 2 written complaints & just explained it again here. If the latest team looking into it haven't fixed it by tomorrow, I'm just switching provider. Thanks tho
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Fiona Baker (@Haffertee) reportedIf you want to speak to someone who actually listens and deals with a complaint instead of giving absolute bollocks over every channel imaginable at @virginmedia call and speak to Tarannum . She knows what customer service is and should be promoted
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Jo (@Josieanna1984) reportedAfter 50mins on hold, and the lady not being able to help and hanging up on me. Can someone explain the 40% increase in my broadband bill please? @virginmedia
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Kenneth Hennessy (@hennessy2005) reported@virginmedia I called Virgin to check what is happening and they said it was rescheduled for the 25th of August. They call dropped and 2 calls later they gave me another date for 5th of September. Unfortunately as this issue has been ongoing since the 15th of July I have lost all faith
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Georgia Graham (@georgiag1991) reported@virginmedia I should be guarantees some speed when I’m paying for a service, it’s basically like burning money every month
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Fiona Baker (@Haffertee) reported@110218_fle4gle @virginmedia Don’t hold your breathe . After six days of nonsense and lies . I’ve had the issue sorted in half an hour by Tarannum in there call centre . Ask to speak to her . The social media team are a pack of liars and set up non existent web chats (not just today )