Virgin Media outages and service status in Sheering, England

Problems in the last 24 hours in Sheering, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sheering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sheering, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Harlow, Waltham Cross, Hertford, Ingatestone, Epping Forest District, Hoddesdon, Ware, and Cheshunt.

City	Problem Type	Report Time
Enfield Town	Internet	21 hours ago
Enfield Town	Internet	1 day ago
Enfield Town	Internet	4 days ago
Enfield Town	Internet	4 days ago
Harlow	Internet	5 days ago
Waltham Cross	TV	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sheering, England

Latest outage, problems and issue reports in Sheering and nearby locations:

• 
  The waving mechanical roadgoat™ (@silvergoatish) reported 3 minutes ago from Enfield, England

  @virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷

• 
  Paul Moston (@Mostons) reported 3 minutes ago from Enfield Lock, England

  @virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.

• 
  Julie Lawrence (@Juju79) reported 7 minutes ago from Hoddesdon, England

  @virginmedia I have tried calling the customer service number but it says the call cannot be connected.

• 
  Sav.............. (@savvaschristo) reported 11 minutes ago from Hoddesdon, England

  @virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.

• 
  Maz 💙 (@marionmurray13) reported 12 minutes ago from Enfield Lock, England

  @virginmedia You choose NOW to bring down my services 😡😡😡😡

• 
  Gary dorrington (@Garyonline1) reported 14 minutes ago from Chipping Ongar, England

  @virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up

• 
  Manny Montanaro (@MannyMontanaro) reported 16 minutes ago from Enfield Lock, England

  @virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼

• 
  Jenny_Edwards CBE (@Jenny_Edwards) reported 19 minutes ago from Enfield Lock, England

  @virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue

• 
  Karim Harbott (@KarimHarbott) reported 19 minutes ago from Enfield Lock, England

  @virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.

• 
  The silver goat 🐐 (@groovyblueshed) reported 21 minutes ago from Enfield Lock, England

  @virginmedia Virgin really needs to simplify it's process of dealing with customers' enquiries. Customer care needs to be open and easily accessible, not made to impede or frustrate customers. It's way easier dealing with a bank or even HMRC.

• 
  Robert Dearle (@DearleRobert) reported 24 minutes ago from Harlow, England

  @_CaffeNero_ Want help with 02 priority app as a virgin media customer. App says to call 02..they told me to call virgin? Who can help. Failed me in Nero today.

• 
  Manny Montanaro (@MannyMontanaro) reported 25 minutes ago from Enfield Lock, England

  @virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 31 minutes ago from Broxbourne District, England

  VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.

• 
  David Mason (@davymace) reported 33 minutes ago from Enfield Lock, England

  @virginmedia Hub4. It’s bad everywhere but gets worse further away from hub. Avg c.40mbps when promised >100.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 34 minutes ago from Broxbourne District, England

  @virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 39 minutes ago from Broxbourne District, England

  More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.

• 
  Laura (@Laurad0707) reported 43 minutes ago from Broxbourne District, England

  @virginmedia when I switched to you in April the guy selling the package offered me some Wi-Fi boosters if I had poor signal in parts of my house which I do… now some months in I really do need them and was promised them free of charge so can you make good on your promise please

• 
  Karim Harbott (@KarimHarbott) reported 45 minutes ago from Enfield Lock, England

  @virginmedia It seems whatever time of day I call it’s ‘busier than normal’. Hmmm. My internet connection is awful is the problem. I’d love someone to call me.

• 
  MartinCompton (@mart_compton) reported 48 minutes ago from Bishop's Stortford, England

  If there’s a company whose ‘welcome to…’ message when you call them is more hollow and meaningless than @virginmedia I’d be surprised. The depth of their customer ‘service’ crapness must be witnessed to be believed. Expect that to witness it is to lose years off your life.

• 
  Maz 💙 (@marionmurray13) reported 59 minutes ago from Enfield Lock, England

  @virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 6 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  STEPHEN (@stevied151181) reported 6 minutes ago

  @virginmedia I've just had a lovely chat with Kameer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  Jan T. (@demented_tj) reported 8 minutes ago

  @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 10 minutes ago

  @O2 There’s really no point as nothing ever changes! And when Virgin Media goes down (which happens far too often) I have zero means of communication. The price hike was the last straw really - time to move to another provider.

• 
  Robert de Bruin (@RdeB1973) reported 11 minutes ago

  @virginmedia @BBCWatchdog Virgin Media do not care about there customers, they don't take serious complaints seriously! They take unauthorised monies then fail to refund ! They make it up as they go along. In other words please sort out my refund ASAP.

• 
  Legal Eagle. (@ACLegalServices) reported 17 minutes ago

  @virginmedia I am seriously thinking of leaving Virgin after 25 years or so as you are about to double my bill to £62.00 a month for speeds of 120mbps. Any recommendations to replace them with a reliable service, that I have had with Virgin. Difficult to talk to them on phone

• 
  Anthony Ellis (@WentTimb) reported 18 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Nicholas (@Nichola09215766) reported 19 minutes ago

  @virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.

• 
  Leio Lee (@afshin71943097) reported 21 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Stephen McCauley (@43mccauley) reported 22 minutes ago

  @virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay