Virgin Media

Virgin Media Outage Report in Stapleford Abbotts, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stapleford Abbotts, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stapleford Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stapleford Abbotts, Essex, England 10/18/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stapleford Abbotts, Essex, England

The most recent Virgin Media outage reports came from the following cities: London, Harlow, Hackney, Dagenham, Newham, Waltham Forest, Enfield Town, Romford, Islington, Chingford, City of London, Poplar, Ilford, Upminster and Waltham Cross.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHarlow Total Blackout
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Stapleford Abbotts, England

Latest outage, problems and issue reports in Stapleford Abbotts and nearby locations:

  • _StephenJDavis Stephen John Davis (@_StephenJDavis) reported from Islington, England

    @virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.

  • LondonFerg Ferg (@LondonFerg) reported from Camberwell, England

    @virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...

  • burgess32 helen burgess (@burgess32) reported from Harlow, England

    Absolutely disgusted that @virginmedia feels it’s ok to cancel installing my nans landline not once but twice and give a new installation date of 10th September. For a landline she desperately needs for an emergency pendant.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately

  • bazzau73 🍩🍩🍩Barrie⚽⚽⚽ (@bazzau73) reported from Romford, England

    @virginmedia And its gone again. Really is an awful service. Your status page is not in real time as i speak to your operators who confirm an outage but your status page says everything is fine

  • bazzau73 🍩🍩🍩Barrie⚽⚽⚽ (@bazzau73) reported from Romford, England

    @virginmedia And its gone again @virginmedia an absolute joke of a service

  • Janine_Moulton Janine Moulton (@Janine_Moulton) reported from Walthamstow, England

    @virginmedia absolutely the worst and most unprofessional unhelpful and disgusting company when it comes to customer care and service

  • MoodyGamerUK 𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫 (@MoodyGamerUK) reported from Broxbourne District, England

    @DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.

  • Janine_Moulton Janine Moulton (@Janine_Moulton) reported from Walthamstow, England

    @virginmedia Their customer advisors give the wrong information and there is no accountability. The absolute worst disgusting unprofessional and unhelpful customer care and service.

  • JimWhite Jim White (@JimWhite) reported from Camberwell, England

    @virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.

  • boilourdenim 𝖘𝖍𝖔𝖗𝖙 𝖐𝖎𝖓𝖌 🦖 (@boilourdenim) reported from East Ham, England

    @virginmedia haven't had internet for a couple of hours and your website sends me round in circles, please help.

  • rashidshabbir90 Rashid Shabbir (@rashidshabbir90) reported from East Ham, England

    @virginmedia One of the worst when they commit and change the visit in last minute don’t respect others time my installation date was on 11/06/2020 ,Received call at 18:00 on 10/06/2020 via automated system that date has been changed to 11:07/2020 ,you know what 🦶

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @virginmedia Service down in E18, Walpole Road again

  • ianmckennaftrc Ian McKenna (@ianmckennaftrc) reported from Islington, England

    Service 4 @virginmedia customers is in total meltdown have had 4 significant service failures of service since #Lockdown trying to call to cancel my service but they just put me in a loop. Happy to case study on how poor #VirginMedia for any journalist followers please DM me

  • bazzau73 🍩🍩🍩Barrie⚽⚽⚽ (@bazzau73) reported from Romford, England

    And now we have no internet at all. Always such a fantastic service from @virginmedia. What a rip off

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia My broadband not working properly

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.

  • phoeberodwell Phoebe (@phoeberodwell) reported from Islington, England

    @virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!

  • davidcro0 David (@davidcro0) reported from Harlow, England

    Night ruined by @virginmedia been down for hours .getting bored of slow internet speeds. Only get half what I pay for. Crap pic on tv. *******

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JWindle7365013 jane.windle73@outlook.com (@JWindle7365013) reported

    @virginmedia No I wasn't but I am now he was so rude and I hope the conversation was recorded

  • BigArseFan Tel the Gooner (@BigArseFan) reported

    @virginmedia waited all afternoon for your installation team and then told it wasn't booked. I've even showed your live chat the message I was sent as proof. Your customer service is a joke!

  • GPOnyx Andrew Strazza (@GPOnyx) reported

    @virginmedia Just look at me on your system..still waiting for a call since Monday.. it’s not difficult …just get someone half sensible to call and we can try and resolve the issue.Please!im available tomm.

  • LisaKerr1978 Lisa Kerr (@LisaKerr1978) reported

    @virginmedia We didn’t want to go ahead with the installation the engineer found cut wires by the previous occupants and couldn’t install how my mum wanted. We phone up to cancel. So I would say immediate cancellation

  • JWindle7365013 jane.windle73@outlook.com (@JWindle7365013) reported

    @virginmedia I rang and didn't get any help got swore at so why would I ring again im not valued as a customer

  • EdKenne97721227 Ed Kennedy (@EdKenne97721227) reported

    @virginmedia Hi JB , many many thanks. It was tough work convincing VirginM that while there was a performance issue in the area I had a fault. Once the eng ran the tests the router suddenly connected to the Internet and WiFi came back. All working now.

  • MrsByrne_wesham Mrs Byrne (@MrsByrne_wesham) reported

    @virginmedia who do I contact to make a complaint about your mobile customer care. Constantly given the run around which isn’t acceptable at all when dealing with a bereavement.

  • Brendanmccay Brendan McCay (@Brendanmccay) reported

    @virginmedia Hub 5, white light on corner. When I returned from work today, the cover had come off the box outside and it was raining. I think this is the problem

  • ethnicalien G 🇯🇲 (@ethnicalien) reported from Wolverhampton, England

    @virginmedia Not at the moment no but it's a common issue👀

  • LisaKerr1978 Lisa Kerr (@LisaKerr1978) reported

    @virginmedia Absolutely that would be great if you could help 🤞