Virgin Media

Virgin Media Outage Report in Stapleford Abbotts, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stapleford Abbotts, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stapleford Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stapleford Abbotts, Essex, England 09/26/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stapleford Abbotts, Essex, England

The most recent Virgin Media outage reports came from the following cities: Barking, Islington, Hackney, Ilford, London, City of London, Brentwood, Newham, Romford, Enfield Town, Harringay, Chingford, Dagenham, Waltham Cross and Waltham Forest.

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City Problem Type Report Time
United KingdomBarking Internet
United KingdomIslington Wi-fi
United KingdomHackney TV
United KingdomIlford Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stapleford Abbotts, England

Latest outage, problems and issue reports in Stapleford Abbotts and nearby locations:

  • SeetalRihal Seetal Rihal (@SeetalRihal) reported from Ilford, England

    at this point, Virgin Media should start paying ME to use their crappy Internet service

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.

  • amhldg A (@amhldg) reported from Romford, England

    @virginmedia Upgraded my broadband package to TV & Broadband yesterday morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia That is a lie and your as should be reported. If your wifi works it early gets up to the speed that you charge me for. You also fail to mention that you slow down speeds when everyone is watching. So many disappointments when the wheel start spinning

  • rita_gul Rita Gulrajani ⫩ (@rita_gul) reported from Enfield Lock, England

    @virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.

  • amhldg A (@amhldg) reported from Romford, England

    @virginmedia Upgraded my broadband package to TV & Broadband this morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Still no reply from any of your online contacts - unacceptable customer service

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Anyone thinking about using Virgin Media read all the negative feedback first. This company does not deliver the speeds it promises and worse the services are disrupted and unstable. Impossible to get through to customer services and impossible to cancel.

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @virginmedia can someone in the tech team please dm me as I have had no internet stability now for 2 months and no human is answering the phone not good when homeschooling

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia Question: Why is your customer service so awful?

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia @garysmartin Your service isn’t even worth half the money you charge

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Craig_Simpson82 Craig Simpson (@Craig_Simpson82) reported

    @virginmedia The text service is worse than the waiting for hours on the phone

  • ricardomarques Ricardo Marques (@ricardomarques) reported from Barnet, England

    @virginmedia looks like I'll never have internet again. No connection since this morning!

  • metallicageek John Lockdown?What lockdown.. (@metallicageek) reported

    Has anyone ever managed to get in contact with @virginmedia ? Website takes you round in circles,and i can't get help on the phone as i can't remember my password from 15 years ago...

  • conroy1977 John Conroy (@conroy1977) reported

    @virginmedia waste of time. was quoted even more for the Gig1 service. your customer loyalty is appalling

  • KennethCarranza Kenneth Carranza (@KennethCarranza) reported

    @virginmedia after just two days with you my broadband is not working anymore and is not possible to contact any technician. Can I get it working or a refund?

  • rafaoxford Rafael Perera (@rafaoxford) reported

    @virginmedia I have been your customer for over 5 years. I need to change the hub I got then and have tried to contact you (unsuccessfully) by phone and online. How can I get a new Hub 3? I am getting very frustrated.

  • TomRossi07 Tom Ross (@TomRossi07) reported

    @virginmedia Issues in so16 area. Intermittent disconnection every 20 minutes. Your customer service is appalling. Have been hung up on various times, and have been waiting on the phone for 45 minutes.

  • han_18 Hannah Williams (@han_18) reported

    @virginmedia I have never changed it! The WiFi is still connected to all our other devices. Just my phone won’t connect , I have tried restarting. Just says password incorrect

  • HacktoFlack Alli* 🤜🏼🤛🏼 (@HacktoFlack) reported

    @virginmedia But you’re not actually going to do anything to help, are you?

  • Simone_Laghi Simone Laghi (@Simone_Laghi) reported

    @virginmedia I'm trying to reach you about a new contract but your chat doesn't work, could you please get in touch?