Virgin Media Outage Report in Stapleford Abbotts, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stapleford Abbotts, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stapleford Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stapleford Abbotts, Essex, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Harringay, Dagenham, Bermondsey, Enfield Town, Tower Hamlets, Tottenham, Ilford, Upminster, Harlow, Islington, Leyton, Woolwich and Deptford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| Harringay |
Internet | |
| Dagenham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stapleford Abbotts, England
Latest outage, problems and issue reports in Stapleford Abbotts and nearby locations:
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Sam Peel
(@SGuggiariPeel) reported
from
Poplar, England
@virginmedia In addition the eventual 'fix' has recuced our speeds to well below the advertised levels. Noone I spoke with was any help, simply wasted my time on the phone
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Cal Stephenson
(@callumsteph) reported
from
Loughton, England
Virgin Media WiFi is ****** awful
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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Caroline Murphy
(@carmurp) reported
from
Walthamstow, England
@virginmedia No it has not been fixed. The WiFi returned temporarily and it has gone again....leaving my children with no access to essential online learning resources. They have not been able to do their homework all weekend. This is extremely poor service. You need to fix ASAP.
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Sam Peel
(@SGuggiariPeel) reported
from
Poplar, England
@virginmedia Wireless. But the problem is the device (seemingly some kind of limitor) installed by your engineer. That is the specific point I want addressed and I'm fed up of being pointed to generic and useless guidance
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sheryl wheatland
(@JazzerciseH) reported
from
Harlow, England
@virginmedia Yes apparently I need a new router which I’ve been waiting for since the problem started on Friday. It’s gone off again now so...another evening with no/intermittent WiFi 👍🏻👍🏻👍🏻
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Spyinthesky
(@spyinthesky) reported
from
Enfield Lock, England
@virginmedia I'm already tempted to quit your over priced service that just might be the decider. But I guess once you start *************** out of your customers eh
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Loris Zubanović
(@LorisZubanovic) reported
from
Ilford, England
@virginmedia No, still no service. I called and they told me it would be back at around 12h, but then got an SMS telling that it would be around 14h. They move that target every few hours.
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Sam Peel
(@SGuggiariPeel) reported
from
Poplar, England
@virginmedia My broadband was down for several days and the customer service received was very poor.
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Angela Peters
(@angiepang) reported
from
Tottenham, England
@jodymedland @bt_uk Don’t go to @virginmedia. They’re just as bad!
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John Peart
(@johnpeart) reported
from
Tottenham, England
@virginmedia Well you haven’t, clearly. The bill was generated on 21 January 2019. The decision was made on 9 November. You have not complied; you’re still charging me for a service I was told would be cancelled without cost. Please get someone to contact me with a resolution.
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Gary 🏴🇬🇧Here for the cricket.
(@garythunt) reported
from
Islington, England
Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Rich Homie Yom
(@yomzworld) reported
from
East Ham, England
@virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@virginmedia 4o mins into watching #AStarIsBorn and there's a problem with my mates connection on her media box... Sort this 🤬 out.... grumpy is an understatement.) Lucky there's wine or you could have 3 pissed off ladies calling you waiting to be next for the next hour!!!
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Harry Norton
(@mrharrynorton) reported
from
Tottenham, England
Back in London and my 4G is shit again. @virginmedia
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Amps&Decks
(@ampsndecks) reported
from
London, England
@Virgin @virginmedia our Internet is down in our office sort it out
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Wallace
(@greg9rovers) reported
As soon as my contact is up with @bt_uk I'm going straight over to @virginmedia the worst thing I ever did was go with @bt_uk wouldn't it be nice to have a full 24 hours where the broadband is what I've paid for?
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Annie C 💙
(@gingerannie34) reported
I'm so stupid. I just received a call from 03333391238 the woman said she was from @CitizensAdvice that they'd received a report. I have recently contacted them so this doesn't seem unusual. So I'm answering her questions & the phone goes dead after just over 5 mins @virginmedia
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asia
(@_seasoning) reported
@virginmedia I did raise it over the phone numerous times and they finally made a complaint about a week ago
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Matthew
(@notfunnymatthew) reported
@virginmedia Not really good enough to be honest. I'm getting 19 down and 6 up on your Gig1 package. What am I expected to do with that? Your call centre staff made my speeds worse after applying their "fixes".
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Rick Sacrop. 🇬🇧 🏴🥋🎸🎹 🏉🇺🇦
(@RickSacrop) reported
@william98161886 @virginmedia Have you tried to cancel a service though?
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Welby McRoberts
(@welbymcroberts) reported
Had the best service from @virginmedia that I’ve had in about 7 years. Canceling via phone. The first agent couldn’t be bothered when I told them the reasons “ok let me put you through”. The second didn’t listen at first. Then just “ok” and canceled. Let’s see if it actually is.
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pr15h
(@pr15h) reported
@virginmedia No problem how will you contact me
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Welby McRoberts
(@welbymcroberts) reported
@virginmedia You’ve had years to fix your network. But alas. Perhaps rather than spending money on advertising, pointless upgrades, etc, spend money on delivering the service you promise and charge for.Invest in your network, fix the congestion etc. Also Coax isn’t fibre stop calling it that
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Robert Turner
(@Robert1994turne) reported
@virginmedia @EGX Is internet down in birmingham area as we had no internet since yesterday afternoon
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Ruth Harper
(@Rufusrat) reported
@virginmedia I’m trying to give you notice that we’re leaving… and somehow I keep getting cut off or chat agents just disappear… we’ve had awful service lately, and leaving you is even more of a headache than staying!