Virgin Media Outage Report in Stapleford Abbotts, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stapleford Abbotts, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stapleford Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Stapleford Abbotts, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Ilford, Hackney, Barking, Leyton, Romford, Bermondsey, Harringay, Walthamstow, Tower Hamlets, East Ham, Islington, Charlton and Manor Park.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| Enfield Town |
Wi-fi | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stapleford Abbotts, England
Latest outage, problems and issue reports in Stapleford Abbotts and nearby locations:
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Tracey Cookson
(@cooki40) reported
from
City of London, England
Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!
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Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.
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ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
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Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?
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ToughRecoil
(@ToughRecoil) reported
from
Poplar, England
@chriscb @virginmedia R u from E2? Because mines down too
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andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
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Andrew Baxter
(@baxand) reported
from
Enfield Lock, England
@virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Camberwell, England
@virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
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Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
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James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
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Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
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GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT
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Katie Arabella
(@katie__arabella) reported
from
Islington, England
@virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Loonala789
(@loonala789) reported
@PoeticJustice23 I gave up.on Virgin media bc their broadband never stopped going off and the way the modem was always put in the worse place ever(on back of settee in living room) bc I don't think they're allowed to use too much cable or something which is a pain a bungalow wit a long hall
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Steve
(@uklostdev) reported
@PoeticJustice23 I had to spend £250 on an @ASUS router before I got decent @virginmedia broadband. Constantly cut out with the routers they supply as a standard.
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Fabia Cerra - Actor/Dancer/Choreographer/Writer
(@Fabiaburlesque) reported
from
Oxfordshire, England
@virginmedia Just got a #SCAM call from this number 0800 052 1251 claiming to be Virgin Media, asked my name then put the phone down on me.
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Aashish Joshi
(@73Joshi) reported
@virginmedia Lousy support, inferior equipment
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Tasha Mathur
(@TashaMathur) reported
@virginmedia Hi - I really don’t want to try any more digital ways of communicating. All I need is an engineer to come out and fix the issue. It’s been going on for a year now. How do I actually speak to a human?
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Mel
(@mel3009) reported
@Jess_Guth @virginmedia I've had this issue for the last year or so. I lose or have an unstable connection every time I'm in an online meeting. New equipment didn't resolve the issue.
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PL84
(@DeviousPL) reported
@AntonisAnthony @virginmedia The likelihood of them reading and actually comprehending that are zero. All they had to do was read the thread and know that I’m not a customer. Even if you do ask for their help they direct you to their website with tips like: have you tried turning it off and on again...
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James
(@James97370332) reported
@O2 @virginmedia This is awful news. How long until my pay as you go tariff is take away? It's already no longer available to new customers. I've been on this network since it was called Cellnet, and have happily avoided Virgin in that time.
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GreenLeave 💙
(@GreenLe69138272) reported
@Chriss_m @Veronica_Strain @O2 Ha ha - was paying them £70 / mth until I move to BT for £25 / mth & more channels / services & far better customer service. Would never go back to Virgin Media
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Matthew Freeman
(@Matthew3man) reported
@virginmedia - disgusted by your customer service turning off my internet and then not turning it back on and still missing TV services a week later. Then seemingly forgetting a new contract that I agreed. Maybe I’ll forget it too and join Vodafone #CustomerService #virginmedia