Virgin Media Outage Report in Stapleford Abbotts, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stapleford Abbotts, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stapleford Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stapleford Abbotts, Essex, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Islington, City of London, Dagenham, Poplar, Harringay, Chingford, Waltham Forest, Newham, Brentwood, Tower Hamlets, Ilford, Harlow and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stapleford Abbotts, England
Latest outage, problems and issue reports in Stapleford Abbotts and nearby locations:
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia We’ve run the test kit already. We aren’t getting any help from you lot so we’re going to Ofcom to settle this.
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Whenever I have tried to call that number I can’t get through because I don’t have a VM home phone number/account number, meaning I cannot get this problem sorted.
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Leesasdream @virginmedia @BBCWatchdog It’s actually ridiculous how unethical they are. The amount of promises they’ve made with no delivery. Something as small as a manager reaching out. It’s actually ridiculous how piss poor their customer service is.
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia Thanks for contacting me - I am trying to get my account set up as VM halted my account being started due to previous tenants having an account. V difficult to contact VM support because I don’t have an actual account yet. Order reference WS7036210 if that helps anything.
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lauren
(@tiredloz) reported
from
Tottenham, England
@virginmedia No I don’t. It’s okay, it’s confusing. And yes I tried them this morning - leading to the problem where I’ve been waiting for a call back for 2 and a half hours. I appreciate your help.
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Mandi Martin
(@jamzack) reported
from
Romford, England
@virginmedia trying desperately to register sim on your network but phone doesn’t want to know! Can’t through via phone or text help, any ideas?!
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Yes I have and they sometimes (not always) advise that there is a problem but don’t explain which the service has become so inconsistent generally
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.
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Kosh
(@koshmiah) reported
from
Camberwell, England
@Virginmwdia Waited over 1 hour for technical support only for the phone to be hanged up. Worst service every #virginmedia WORST CUSTOMER SERVICE
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
Not working again. The service is so bad. Surely you will be issuing refunds?? #virginmediadown #virginmedia
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@virginmedia @nancycooper This is an absolute lie, we’ve been told on two occasions that a manager would reach out and we’ve had nothing. We haven’t had our virgin tv working for almost a month. Their service is an absolute joke, if you can get out then get another service provider. Virgin is unethical.
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Claire Priestley
(@ClairePriestl8y) reported
from
Camberwell, England
@virginmedia why oh why can I never speak to anyone or get the support I need?
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
@Ofcom we needed to open up a complaint about @virginmedia, how do we do this?
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Death Vader
(@majugipoo) reported
from
Romford, England
Hey @virginmedia. My broadband has been down for 2 hours and your website says it's fixed but my modem says otherwise and no amount of reboots has changes this.
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Alexandra Kirk
(@_alexandrakirk) reported
from
Tottenham, England
@virginmedia Hiya, still having connection issues in N6, are there any updates?
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Andrew Jarman
(@E7Drew) reported
from
Stratford, England
@virginmedia looks like the mail servers down?
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia Internet not working again. Never received a response from the number you sent me
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
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lynne hodgkins
(@sexystitcher) reported
from
Harlow, England
@virginmedia no mobile signal in harlow CM20 area an answers as to why ???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ColinKT4
(@ColinKt4) reported
@virginmedia OK. So I did that and it says there’s a “really complicated issue” and is taking longer to fix. Meanwhile I can’t do Zoom meetings or upload photos to clients because it drop so frequently. Ideas?
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Faraz Hafez
(@FarazHafez) reported
@virginmedia Just my street/area for some bizarre reason. Been working fine for 4 years but since 4th January this year it’s been like this. I have 2 sims on my account and both have same issue
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Celia_O
(@CeliaEquality) reported
@cokefour @virginmedia Poor show.
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Ryan Janes
(@ryryjanes) reported
@virginmedia are just terrible. Our prices are going up, our broadband keeps dropping out and I've been trying to contact to cancel or get a better deal the last few days with no luck. Awful customer service.
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Amber G👑
(@ambertothecore) reported
3rd time in 2 weeks without broadband for over 24 hrs @virginmedia @VMSolutions_ Was promised never again by your customer service - but it has. I'm not happy.
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Faraz Hafez
(@FarazHafez) reported
@virginmedia hey there please can you look into my network issue. Since the beginning of this year around the 2/1/2022 my 4G has stopped working around my house/street. Past 4 years it’s been working fine but I have to switch to 3G to get internet. Any help??
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Market Gem 💎🤲🏼
(@marketgem) reported
@Hendi213 @virginmedia Funny you say this @Hendi213 I signed up to a package for new customers and they simply cancelled it for me as an existing customer of 12 years via email. I’ve been paying premiums but have moved to Sky now and it’s much better & cheaper.
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Maxwell Gillespie
(@MaxwellGillesp1) reported
@tommyinnit Your landlord is like “if problem call on the magic telephone of dialling” also if you need an adapter for the wall they’re really cheap and if you need an adapter for the router if it’s virgin media then there’s always an adapter in the box for the router
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Rumzy
(@Rumzy_RT) reported
@virginmedia we are on your highest end package and our. Download is fine but our upload is not at 50mbs it’s at 0 or 0.1 mbs. YES I HAVE RESET THE ROUTER please help
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Stephen Pugh 🏴
(@SCFC_Pughy34) reported
@DUCKmagstoke @virginmedia Stick with virgin. Apart from lila, there's nowt better for speed. I've never had an issue. And if I have it's just an off and on job. I'm on 350mbps but over wired connection to the TV and consoles I'm getting well over 500mbps. BT can only offer 40mbps in my area