Virgin Media Outage Report in Stapleford Abbotts, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stapleford Abbotts, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stapleford Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stapleford Abbotts, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Ilford, Hackney, Hoddesdon, Harringay, City of London, Poplar, Harlow, Chingford, Newham, Loughton, Enfield Town, Waltham Forest and Stepney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Romford |
||
| London |
Wi-fi | |
| Ilford |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stapleford Abbotts, England
Latest outage, problems and issue reports in Stapleford Abbotts and nearby locations:
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Jason Best
(@jason_best) reported
from
Camberwell, England
From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm
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Uptown Club Discos
(@Uptowndiscos) reported
from
Harlow, England
@virginmedia hello I didn't get any compensation for my phone not working on Tuesday and I spent an hour yesterday trying to get a hold of Virgin mobile to do an upgrade.. this morning half an hour and then got cut off just as she was about to give me a price as a special
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Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia @RosellaDegori Despite several attempts and restarting, service is still down in N16 impossible to contact help. When yiu run service check simply says everything is OK, well is NOT
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Chris Sutcliffe
(@chrismsutcliffe) reported
from
Hackney, England
@laurakaykelly @virginmedia @virginmedia are terrible in every single respect, interacting with them is far and away the worst customer experience I've ever had
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped
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keith knight
(@keithwill73) reported
from
Harlow, England
@virginmedia why have you not sent letters out to warn of planned works. Absolutely ridiculous after the shambles the other day. No service till 6pm do you actually care about customers or just want the money.
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OM.
(@omlazo) reported
from
Islington, England
@virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Let's open a new. Omplaint.. I can comain about the... Complaint... The return packaging etc... Cue response
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fone mechanics
(@fonemechanics) reported
from
City of London, England
Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia It's been 3-4 weeks I even complained the complaints team never rung back.. So I've all these routers because of your(Virgins) incompetence & you'd charge me. Go ahead please let's see with the regulator says..Be advised I print off all tweets and record all calls have a nice day
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Mac
(@MalcolmLouth) reported
from
Grays, England
@virginmedia My approach is simply to contact my service provider who I pay a lot of money to and ask them to sort it. That hasn’t worked.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia 4 weeks on no return packages I will be grudgingly use your link but this service is shite
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Alistair K
(@AlistairK) reported
from
Enfield Lock, England
Second Saturday in a row full outage from @virginmedia. Rubbish service. It's play off semi final day. You have until 5 30 to fix!
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Medan
(@sumnjam) reported
from
Hackney, England
@RosellaDegori @virginmedia Is still out in N16 from 4pm yesterday. When you check status it says OK but I think they are lying. Help is possible to contact in Tuesday 08am, i am getting fed up.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia Never got one....
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia There is one address no others and I have never made yiu aware of any others...... Because.... There isn't any... Its continuous incompetence... Nothing else... Fool me once shame on you.. Fool me twice.... Time to start looking at your competitors I think
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Medan
(@sumnjam) reported
from
Tottenham, England
@virginmedia You have send me new one couple weeks ago and that one is not working
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James Hillery
(@Cluckmuckcook) reported
from
Brentwood, England
@virginmedia your customer services is atrocious. When trying to sort out my brother-in-law affairs after he sadly lost his battle with cancer a couple of weeks ago. My wife has spent hours on the phone trying to get to someone who can help her. Please dm a direct no to call.
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Dan Padgett
(@danjpadgett) reported
from
City of London, England
@virginmedia probably, no defenitely, the worst customer service I have ever experienced. 4 hrs on the phone over 2 days, transferred unknown number of times and hung up on twice and still no result.
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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J Å M Ė S
(@repeatall) reported
@OGDuckington @virginmedia Now the customer service phoneline are engaged! Wtf 🤬
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sober-bazinga_mc
(@iainmclean11) reported
@virginmedia @Ofcom is there anything you can do to help the 1000s of customers that are not getting the service they paid for???
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Jay Traeger 🇬🇧🇳🇴
(@jaytraeger) reported
@StarLightsGirlx @virginmedia You want to close down a huge provider of infrastructure and deprive many of internet, just because you can’t check your OnlyFans? For the sake of proportionality, I checked for you - no new subs.
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Kalash74.Art
(@Kalash7447_) reported
@virginmedia people have to pay almost £40 a month for this garbage 💀 we got our bill reduced but its still not worth the price we have now lmao
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TheMadMuppeteer 🤪
(@TheMadMuppeteer) reported
@virginmedia I'm still having issues. Tho its been rubbish for me for almost a month, so I think it's time to look into Sky Broadband.
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QuadBarrelCreations
(@BarrelQuad) reported
@virginmedia Been having problems for days, but can soon get in touch to renew a contract but we can't get in touch to complain, I hope some cash is gonna get refunded to customers seen as 80 quid a month has to be paid
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matthew lane
(@mattmclovinlane) reported
@virginmedia We cant even report it as when. Using my data to connect the contact us page does not work and I also cannot sign into the app. My internet has been down all day.
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lee allen lfc
(@lee_liz_allen) reported
@virginmedia cmon put me bill up and can't even use your shoddy service. No wonder Brandon's asking for another bail out robbing us all
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Robin k......
(@kenandirene) reported
@virginmedia You are failing to treat your customers fairly, including me, you should be offering discounts….
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SW
(@SW2353) reported
@SirJamesRM @virginmedia Phone down also