Virgin Media Outage Report in Stapleford Abbotts, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stapleford Abbotts, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stapleford Abbotts and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stapleford Abbotts, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, City of London, Poplar, Newham, Ilford, Hackney, Romford, Hertford, Enfield Town, Harringay, Waltham Forest, Dagenham, Tower Hamlets and Harlow District.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Stapleford Abbotts, England
Latest outage, problems and issue reports in Stapleford Abbotts and nearby locations:
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia cut out 20 mins early tonight. And you had been so consistantly bad I was beginning to worry. Back to being inconsistently bad. Great work team. 😡
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m on the phone again let me see what will happen this is disgusting.. I do not want your service as I’ve said previously I changed providers . Disconnect my service NOW..!
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.
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linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia my Rueter box Green light keeps flashing Can you Solve the problem
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Ben Loten
(@strangemuseum) reported
from
Plumstead, England
Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
I am getting the serious **** with @virginmedia absolutely appalling service!!!
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Simon Kimber
(@simoneats) reported
from
Hackney, England
It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia phone line been down since early afternoon, possibly longer. Recording & account message both always saying engineer is on site to fix the problem. I hope that site is Virgin phone line storage as no one has contacted me or turned up to look at this.
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m extremely disappointed with the service this is why I left or thought I had only to find out my service was never cancelled instead upgraded and I’m still being bill.on the phone now 30mins
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Elias Chris Christodoulou
(@Chrisveria) reported
from
Enfield Lock, England
Virgin Media down again 350 meg speed !!! It is never that speed lucky to get 200 rang virgin media and put me on hold for ages.... I give up....
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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Luke William Reardon
(@ConfidingGoblin) reported
from
Enfield Lock, England
@virginmedia internet cut out 20 mins early tonight. Don't know if that's progress or not. Think I might progress to sky or BT. Absolute disgrace of an internet provider you are.
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Erik
(@seldnfoodie) reported
from
Camberwell, England
We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand
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David A Byron
(@divadnoryb) reported
from
Grays, England
@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
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Rob K
(@robtrs) reported
from
Hackney, England
@virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia what a 🤬cheek 45 mins on the line and you disconnect me DISCONNECT MY SERVICE ASAP . I’m ******* fuming how dare you..! I am no way paying 2 bills for a service that should have been disconnected
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Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alexis Wason
(@Leki45Wason) reported
@virginmedia it appears Internet is still down in the G83 area. How long for?
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Daniel Lawrence
(@DJWLawrence) reported
@virginmedia WiFi just stopped working in SE London area and now my TiVo box has stopped working also. Says no issues on the status checker. WiFi keeps flashing green on base on hub any suggestions?
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Gareth Spinks
(@Gspinks1987) reported
@virginmedia This is the number to check my service!! You just need to deal with the complaint that was made on the 5th of February!!
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TwoShoes
(@twoshoes_tv) reported
@virginmedia My upload speed ranges from 0.2-3 in the week but during the weekend (up until around 3pm) I get upload speed of 6+ This is a problem of inconsistency mainly.
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Steve A
(@sairey666) reported
@virginmedia No everybody knows Virgin Media's twitter team have no power to do anything. What is the point of your job other than asking people if they need help then not helping them.
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Yasser Zayni
(@YasserZayni) reported
@virginmedia the worst customer service I have experienced in my life. No one know how to talk and resolve a customer issue. I doubt very much there is any pride or care in how they treat their customers. Extremely disappointing!
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Ricky whiteman
(@Rickyf111) reported
@virginmedia I spent 2 hours on the phone trying to renew my broadband deal. I’m looking to upgrade to a better package and they didn’t understand that!!! It would help if you had uk call centres. I will have no option to cancel as apparently you don’t just off let broadband!!
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Joel Ferguson
(@Deadandgone70) reported
Virgin media WiFi is down again. Wonderful stuff 🥳🥳
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keep left
(@BillyMeaney1) reported
@virginmedia No. I was told someone would contact me today about the wayleave form, but they haven't yet. No, no new appointment has been scheduled. No one could tell me why the form was not processed, despite numerous promises that the work would be completed. Honestly the worst service ever
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The Devils Host
(@TheDevilsHost) reported
@virginmedia Then they say they don’t have any equipment..So no point trying to sign up to Virginmedia folks,they have no equipment to give you..It doesn’t help that the people you speak to at Technical support barely speak or understand English.15 yrs customer treated badly