Virgin Media Outage Report in Writtle, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Writtle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Writtle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Writtle, Essex, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Upminster, Braintree, Chelmsford, Basildon, Great Dunmow, Wickford, Brentwood and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Writtle, England
Latest outage, problems and issue reports in Writtle and nearby locations:
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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Rohan Ataa
(@RohanAtaa) reported
from
Great Notley, England
@virginmedia @deantorris Why you guys don't have call back service?
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Graham Long
(@Grahamthecabbie) reported
from
Romford, England
@virginmedia no wifi, no television, no landline. Again! Your service is dreadful! Won’t be using you again when the contract is finished!
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
@virginmedia Great products Virgin ..I love all of them...But that call centre in the Philippines is disgraceful and lets the entire company down...The one in Wales was very good
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Paul
(@Paul07852224) reported
from
Chelmsford, England
@virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!
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Keith
(@CridlandKeith) reported
from
Romford, England
@virginmedia Hi Vm I have finally got through to your customer service department. VM should address these issues if the truly value their customers
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband yesterday morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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Chris S
(@CMS200) reported
from
London, England
@virginmedia Not very helpful. If your company can’t fix the issue, why would the community be able to? Spent another hour on the phone again today, again being told I will get a call back in 45 mins. It didn’t happen. Still no email!
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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Paul
(@Paul07852224) reported
from
Chelmsford, England
@virginmedia Hi, yeah done that - no issues
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A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband this morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Gary dorrington
(@Garyonline1) reported
from
Chipping Ongar, England
@virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.
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Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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Channy
(@walshChanny) reported
from
London, England
@virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia Ongoing issues; On ZOOM lag issue. On Netflix during viewing stops, whirls and often crashes. Day to day work, slow load on web browsers, crashes daily even with Ethernet run to office in house. Upgraded recently now £114 a month and still awful WiFi. How do I cancel my contract?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John lawless
(@Jonlws01) reported
@virginmedia 07730197876. This is my phone number, someone call me to sort my service out please
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Jacob
(@j_bettany) reported
@virginmedia Finally fixed, 7 days after reporting issue. Your Technician was a hero. Poor woman had to risk life and limb to get to the junction box outside.
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Heather Flames
(@HeatherFlames) reported
@virginmedia Trying to log on to virgin media account, can't, it defaults to a ntlworld email address we have never used. Went into the shop last year I think, they promised to update the email to one we give them, still when trying to log in it wants to use this made email address. Help.
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Ann Davies
(@DaviesReadman) reported
@virginmedia so you have stopped itemising my home phone bill and I have to call to get it changed back!! This is crazy. I need to know why I was charged almost £10 last month for non inclusive calls. No help. #justanotherissue
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Peter
(@PzychoticHD) reported
@virginmedia A month on from my reply and still no answers. As soon as I cancel my direct debit because I'm not getting what I pay for you love chasing me up though. Your customer service is truly the worst iv ever experienced
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ChesskaDoodles🐞🎨
(@ChesskaDoodles) reported
@virginmedia Once again your service has just broken for seemingly no reason. Between Paisley > Glasgow my ping went up to 128ms and when I'm playing games in EU servers, in which most are in germany, my latency has went from 60 to nearly 300ms. We never get what we pay for but this is insane
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Francesca Beard
(@FrancescaBeard) reported
Hi @virginmedia - day 2 of no WiFi , yr customer service recording says ‘soz lol’ and hangs up, your website claims no issues and you upgraded me to a hub that doesn’t allow me to run diagnostics. Please advise solution...
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Julie Cox
(@JulesCox1959) reported
@virginmedia your 0345 454 1111 customer service number says it’s currently unavailable I cannot do my transaction on line - How am I supposed to contact you? Ridiculous #poorcustomerservice
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The Equaliser
(@GodOfWords) reported
@virginmedia is your customer service down? Can't get through to cancel your service ironically.
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Frankie Hurley-Peet
(@fhplovedollface) reported
@virginmedia Both times I have called and people haven’t helped and when I asked to speak with someone who could they cut me off- you say not on purpose I beg to differ! Appalling customer service. Not the service we signed up to and now being ignored and complaint not dealt with.