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Virgin Media

Virgin Media Outage Report in Writtle, Essex, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Writtle, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Writtle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Writtle, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Romford, Chelmsford, Brentwood, and Great Dunmow.

CityProblem TypeReport Time
Basildon Internet 5 days ago
Basildon Wi-fi 6 days ago
Romford Wi-fi 8 days ago
Basildon Internet 12 days ago
Basildon Wi-fi 13 days ago
Chelmsford Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Writtle, England

Latest outage, problems and issue reports in Writtle and nearby locations:

  • LongshanksE10
    Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia 6pm tonight. The service is coming in and out this morning which is very frustrating while working.

  • briggsym
    matt (@briggsym) reported from Wickford, England

    @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

  • tonyps1977
    Tony Patis-Stannard (@tonyps1977) reported from Romford, England

    @virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…

  • NoddyMaccy
    ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    I’ve had 3 hours sleep, I’m trying to catch up and within 10 mins I’ve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, I’ll be tracking your location and paying you a ******* visit! 😡

  • NoddyMaccy
    ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @virginmedia My phone is now over two weeks late, which isn’t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. I’m not gonna pay my bills with no phone…

  • NoddyMaccy
    ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

  • CouchPotatoUK
    Wesley Hammer ⚒️ (@CouchPotatoUK) reported from Romford, England

    @virginmedia for a media company that sells amazing broadband, your website is terrible. Just goes in circles, doesn't let you change packages online. Terrible.

  • LongshanksE10
    Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Hi there. We have no broadband or TV services. Your customer services say there is a fault in the area CM23 but locals are reporting their services work. Earliest an engineer can come is Wednesday which would be a nightmare for us. What is going on please?

  • MissFayeRay
    FClay (@MissFayeRay) reported from Romford, England

    @virginmedia hope you can help please! Our router is a hub 3. It has a constant red light. It’s not over heating, I’ve done multiple hard resets. Any suggestions? Do I need a new router?

  • SpiritAngels5
    Katie Fowler (@SpiritAngels5) reported from Stapleford Abbotts, England

    @virginmedia how come when you want to cancel your subscription, after 2 days calling you, no reply, yet if I want to join virgin you answer within 2 rings. Now in a WhatsApp chat, since 3pm and still nobody has replied, but been passed from pillar to post! #frustrating

  • ADPearcey
    Andi(Pearcey)Pearce (@ADPearcey) reported from Bishop's Stortford, England

    Any chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons

  • NoddyMaccy
    ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this

  • katie_2521
    Katie Williams (@katie_2521) reported from Wickford, England

    @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

  • PaulCam06496194
    Paul Campbell (@PaulCam06496194) reported from Bishop's Stortford, England

    @virginmedia useless broadband service and customer service are all robots with no clue

  • ferrari1fer86
    Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

  • MrRockingGooner
    Mr Rocking Gooner~ Terry 👨‍🎤 (@MrRockingGooner) reported from Romford, England

    @BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.

  • RWheelhouse1
    rachel Wheelhouse 🇺🇦 (@RWheelhouse1) reported from Chelmsford, England

    @virginmedia 6 days since moving to Virgin, we are having issues, the WiFi won't reach our outside cameras. After completing the troubleshooting guides + waiting for over an hour for a chat agent + 30 mins on the phone, we still haven't spoken to a human....not impressed

  • RERomain
    Rachel Romain (@RERomain) reported from Chelmsford, England

    @virginmedia It has been almost 30 years since he was a new customer... 🙃

  • NoddyMaccy
    ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @virginmedia The issue has now been resolved just after my tweet, I was just very angry at the time. Thank you though for responding.

  • katie_2521
    Katie Williams (@katie_2521) reported from Wickford, England

    @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hpsaucy515
    Helen Peers (was Partridge) (@Hpsaucy515) reported

    @O2 I’m actually with @virginmedia mobile but since they joined with you our data service is rubbish.. we used to use data more than WiFi as that was how good it was.. but not anymore x

  • SerSchnuupi
    Schnuupi (@SerSchnuupi) reported

    @virginmedia my Internet is down. My hub is telling me to visit the virgin media app but the app is not working and I cannot access any of my account information.

  • SteveEdis
    Steven Edis (@SteveEdis) reported

    Oh no @virginmedia yet again I have no internet and you're letting me down. For the umpteenth time this year. People, don't sign up to @virginmedia the reliability of the service is truly awful

  • jwaterworth
    John Waterworth (@jwaterworth) reported

    @virginmedia Our remote is broken. I’ve been trying to order a new one since last week, but your website just shows a “something’s broken, come back later” page. Can you help?

  • PaulHos93404413
    Paul Hoskins (@PaulHos93404413) reported

    @virginmedia 7th March which is now far too late. No other response from any media (email, phone, website). @virginmedia if this is how new customers are treated…..?? I don’t want to be a customer of such poor service.

  • Juleseypoo
    Juleseypoo (@Juleseypoo) reported

    @virginmedia My landline doesn't seem to be working & I'm not prepared to call on my mobile & pay the charges. I think you contacting me is the least you could do after such poor service! You should also be talking to the agent!!

  • ManikhamSharon
    Margy (@ManikhamSharon) reported

    @virginmedia There is text and email but right now I want to speak to a human not a text or an email! Another part of virgin that is missing for customers. I would of been completely understanding if there was issues on Friday due to weather not today!

  • Rosieleth32
    Rosie Lethbridge (@Rosieleth32) reported

    .@virginmedia any chance you'll ever show up and setup our broadband? Date been pushed back 3 times now and we're working from home. Each customer service rep states different things and no engineer in sight...

  • ManikhamSharon
    Margy (@ManikhamSharon) reported

    I don't understand why customers cannot be sent an email or text when there will be issues with @virginmedia services We are paying for a service and have chosen to use Virgin as loyal customers we deserve better! How about Virgin updates it's systems for for issues like that?

  • LucyKHumphrey
    Lucy Humphrey (@LucyKHumphrey) reported

    Just had a call from a scammer saying that are calling from @virginmedia, apparently they know my router is playing up and internet service is inconsistent. Can’t imagine why they would think that!