Virgin Media Outage Report in Writtle, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Writtle, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Writtle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Writtle, Essex, England
The most recent Virgin Media outage reports came from the following cities: Upminster, London, Brentwood, Romford, Chelmsford, Basildon, Billericay, Wickford, Bishops Stortford and Essex.
| City | Problem Type | Report Time |
|---|---|---|
 Upminster |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Writtle, England
Latest outage, problems and issue reports in Writtle and nearby locations:
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia It was a customer insight survey sent to me by email. Gives you no chance to really voice your opinion as it’s just pushing the new box.
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Alan Macintosh
(@macintosh74) reported
from
Romford, England
@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
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Valet@Shoe-Doc
(@ValetShoeDoc) reported
from
Romford, England
@virginmedia Virgin Boardband why for the last 3 THURSDAY in a row that there is a Boardband outage in the RM26QD area. We work in a society where companies allow working from home. Called Customer Service who was just reading a script and repeating himself. Sort it out Virgin
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
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Ryan
(@RyanTCB) reported
from
Basildon, England
I hate phoning virgin media at weekends and getting the Indian support centre 🤬
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Eruptiion
(@Formanaterr) reported
from
Romford, England
When you get home and @virginmedia are doing service maintenance to your broandband! 😂 I’m off till tomorrow guys! #apexLegends #ApexLegendsseason2 #WINGMAN #Gfuel catch up with previous content on twitch which is in the bio! 🤙🏻
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beverley fox
(@1011FOXEE) reported
from
Takeley, England
@virginmedia regarding your tweet I have contacted parcel company we have to wait 24 hours,lied and said neighbour had it,I was outside collecting online groceries shortly before message received,also daughter tracked driver and he was all over,first down the road then 4 miles!
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Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia is anyone going to provide an update or response, the customer service is shocking absolutely ridiculous!!
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
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anne hill
(@gorgeousuk) reported
from
London, England
...customers who have been with @virginmedia for a loooooooooooooonnnnnnnnggggggg time and bloody feels like a looooong time. Service at the weekend was crap (again). Expect a phone call tomorrow to the complaints dept.
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Cantello
(@SCantello) reported
@virginmedia How do I raise a complaint without spending yet more hours on the phone? I’ve been trying to sort the problems but still don’t have a resolution. People promise to sort it but then never come back to you. It gets more and more Byzantine every day…
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David Grunwald
(@st_eppel) reported
Another working week another @virginmedia outage. Such a farce.
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Billy Bob
(@billybobjim2469) reported
@virginmedia @Virgin #virginmediadown #virginmedia this past month and a half, the internet has been terrible. Im from London and this crap isnt acceptable, I constantly lag on my calls on; skype, WhatsApp and discord. You need to fix this, even all my gaming has lag. Please!
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James R. Payne
(@Diragoni) reported
Nothing better than paying for Internet and it not ******* working. Virgin Media, sort your **** out!
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David Grunwald
(@st_eppel) reported
@virginmedia No. Seems to have come back up but experience says it never stops just once.
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Guppyworld
(@Guppyworld007) reported
@virginmedia #virginmedia i have been without Internet for a month now... A MONTH..you have provided no contingency for any back up, I've used up all my mobile data. Can you please help..I work from home and this is impacting me financially. Please help
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Ian Grant
(@helloiang) reported
@virginmedia As we had to relocate due to our place being flooded - we tried to transfer our service to the new place but Virgin didn't have a network connection there. Rich told us it was our choice to move there (despite being flooded out) and were liable for the cancellation fee.
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Phil
(@hawkeyephil87) reported
@virginmedia I am using the sky sports app and then clicking the vm logo and trying to login with my vm details but as you can see from the picture it doesn’t work
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Billy Bob
(@billybobjim2469) reported
@virginmedia I can’t use wired if you’re referring to lan cable, the main issue is on the phone. I keep getting disconnected from calls and my messages are hardly sending
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PokoArts
(@PokoArts) reported
never use @virginmedia cable, get disconnected every so often, it will be very frustrating if you are in the middle of a game or even a trade when that happens. Just spend a little more to go for a more reliable provider