Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Grays, Canvey Island and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
||
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues
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Tmak
(@tmacbond) reported
from
Wickford, England
@1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices
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Tmak
(@tmacbond) reported
from
Wickford, England
@Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help
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Chris L
(@ChrisyL1) reported
from
Basildon, England
@virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Mark Booth
(@thebooooooth) reported
from
Basildon, England
Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems
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David A Byron
(@divadnoryb) reported
from
Grays, England
@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
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LiisaJane'x
(@LiisaJane) reported
from
Southend-on-Sea, England
@virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.
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Kelly Bingham
(@kelly_bingham2) reported
from
Southend-on-Sea, England
@virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
I am getting the serious **** with @virginmedia absolutely appalling service!!!
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Mark Booth
(@thebooooooth) reported
from
Basildon, England
So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone
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Tmak
(@tmacbond) reported
from
Wickford, England
@1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help
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Mark Pashby
(@MarkPashby) reported
from
Southend-on-Sea, England
@virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
All ******* weekend on to @virginmedia about their shit service and absolutely nothing
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Mark Pashby
(@MarkPashby) reported
from
Southend-on-Sea, England
@virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again
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roger cole
(@RogerCole10135) reported
from
Basildon, England
@virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.
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roger cole
(@RogerCole10135) reported
from
Basildon, England
@virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.
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Tmak
(@tmacbond) reported
from
Wickford, England
This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abu Ayaan
(@SAHusshen) reported
@mahmudhassan_ @virginmedia @virginmedia fix it, it's not very appealing for those signing or considering contracts ..
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Scouse 007
(@007Scouse) reported
@virginmedia still trying to get things sorted. We've now been trying for FOUR HOURS and got no further. Absolutely disgusting customer service. #virginmedia #shockingservice @richardbranson
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David Coleman
(@DavidColeman33) reported
@virginmedia You're talking about "paying" the bills. That's not the problem. As I said, the bill needs to have the company name on there. BT can do that no problem. So I either stay with VM and pay my own bills, or move to BT and have bills paid by the company. No choice really!
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𝕝𝕚𝕫𝕫𝕚𝕖🌙✨
(@EcMx) reported
@virginmedia Hi I am looking to book an engineer for my fathers landline. It is not working and can’t find a way to do this online. He cannot phone you as he has no phone and I can’t visit him due to being in isolation atm. Can I book an engineer in for him through this?
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Bea
(@8_Bea_8) reported
Absolutely appalling customer service from @virginmedia. They've started my elderly fathers contract before the service is available and now expect him to wait a month without internet. I'll be cancelling it and not using @Virgin again for broadband.
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catherine
(@catherine_99) reported
@virginmedia I have and I've checked it. Switched it off and on again still not working unless I restart my phone
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jordan wootton
(@wootang2k9) reported
@virginmedia so I've logged into #myvirgin and its stating that I've left virgin now there's a thing here As I haven't left virgin at all so do me a favour and help me sort it out please thanks
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BobaSolo
(@boba_solo) reported
@virginmedia The same issues I keep calling for the past year or so. When I'm gaming at night,10pm onwards, using the ethernet, not wireless, I usually get disconnected from the Internet and can not game. Very annoying. Noticed that it also disconnects my phone from the wireless network.
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Andrew Morrison
(@mozrover) reported
@virginmedia broadbands been off all day & last night,says there trying to fix fault but estimated time for fix has been & gone any ideas?
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kat
(@KatherineMcKeen) reported
I actually hate @virginmedia I’ve had no tv or internet for 10 days! Had a technician out Thursday and had a repull this morning and I still don’t have internet! The call centres are ****! I literally hate life right now! I just want to watch the football 😩