Virgin Media outages and service status in Rayleigh, England

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rayleigh, England

The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Billericay, Canvey Island, Chelmsford, Ingatestone, and Gravesend.

City	Problem Type	Report Time
Basildon	Internet	19 hours ago
Southend-on-Sea	Wi-fi	1 day ago
Southend-on-Sea	Internet	2 days ago
Southend-on-Sea	Internet	3 days ago
Southend-on-Sea	Internet	3 days ago
Southend-on-Sea	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

• 
  Tmak (@tmacbond) reported 37 seconds ago from Wickford, England

  @1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help

• 
  Thomas Hapgood (@Tiger118118) reported 1 minute ago from Basildon, England

  Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨

• 
  Russell Norris (@rrrussboy) reported 6 minutes ago from Southend-on-Sea, England

  @virginmedia I raised the complaint on 14/7 and I’ve heard nothing

• 
  Penny Rolfe (@wonky61shaky) reported 6 minutes ago from Southend-on-Sea, England

  @virginmedia When are you going to refund me for many days without a wifi signal

• 
  Mark Booth (@thebooooooth) reported 8 minutes ago from Basildon, England

  Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

• 
  Mickey R. (@Mickey_Rynn) reported 10 minutes ago from Southend-on-Sea, England

  @virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere

• 
  Helen Dickens (pinknblue):) (@pinknblue) reported 11 minutes ago from Southend-on-Sea, England

  @virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(

• 
  Ben Cox (@Coxy009) reported 16 minutes ago from Basildon, England

  @virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.

• 
  Jon Read (@joniread68) reported 20 minutes ago from Great Baddow, England

  Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍

• 
  Simon Norris (@sinozza) reported 21 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  Tmak (@tmacbond) reported 24 minutes ago from Wickford, England

  @1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices

• 
  Thomas Hapgood (@Tiger118118) reported 40 minutes ago from Basildon, England

  **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

• 
  ron palmer (@moebius1967) reported 41 minutes ago from Southend-on-Sea, England

  Had a real problem with Virgin media. Was paying this month's bill when Virgin had a problem as with its auto payment service and the payment couldn't be processed. I then tried again via their website and the payment went through......

• 
  Em💛 (@emilymorgan_x) reported 42 minutes ago from Basildon, England

  Can someone pls explain to me why @virginmedia wifi is so shockingly ****

• 
  Nick Bultitude (@bultifish) reported 45 minutes ago from Gravesend, England

  Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.

• 
  Ian Collier (@_iancollier) reported 45 minutes ago from Gravesend, England

  Hey @virginmedia why does it take sooooo long to call you guys? Spent 45 mins on hold waiting to be transferred to department who can help me with my phone line problem. I gave up. Help!

• 
  Jamie Meecham🏳️‍🌈♥️ (@JamieMeecham) reported 46 minutes ago from Canvey Island, England

  @virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.

• 
  Russell Norris (@rrrussboy) reported 48 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  Katie Williams (@katie_2521) reported 48 minutes ago from Wickford, England

  @virginmedia been struggling for days with home WiFi. Tried to contact you guys but cant find a number Please help

• 
  Lisa Philpott (@Lisa2672) reported 57 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 2 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  keith addy (@ads913) reported 2 minutes ago

  @virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?

• 
  Kate (@oftenFrazzled) reported 3 minutes ago

  @O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling

• 
  safcpete 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@safcpete67) reported 5 minutes ago

  @y_alibhai @virginmedia The arrogance. You don’t get preferential treatment Yasmine due to your ‘awards’. Btw If you agree with SM ban for kids meaning we will all have to sign in to access SM then get used to this.

• 
  Stable Iptv Subscription Provider (@Bracewell166898) reported 5 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @ offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  A.Brown (@_DundeePerfect_) reported 5 minutes ago

  @paulveness1974 @virginmedia I think that many peoples problems stem from using wifi, everything I have connected to the Internet, TVs and PC are hard wired, i never have a problem. I remember I used the Smart TV features once, never used it since, I press somethings it's instant not sat waiting to load.

• 
  Louise Ford (@pixiepoppett) reported 6 minutes ago

  @virginmedia my internet a d tv are down can u tell me how long this will be

• 
  Scott Brownbill (@brownbill_scott) reported 9 minutes ago

  @virginmedia why is my service down, Liverpool L4. Quick enough to take my money and yet every other day your service is unreliable. Don’t think I will be renewing with you after this.

• 
  Nick Poole (@nrpoole) reported 14 minutes ago

  @virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?

• 
  Jan T. (@demented_tj) reported 21 minutes ago

  @virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.