Virgin Media Outage Report in Rayleigh, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayleigh, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rayleigh, Essex, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Canvey Island, Southend-on-Sea, South Benfleet, Gravesend and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Wi-fi | |
| Canvey Island |
Wi-fi | |
| Basildon |
TV | |
| Southend-on-Sea |
Total Blackout | |
| South Benfleet |
Internet | |
| Gravesend |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rayleigh, England
Latest outage, problems and issue reports in Rayleigh and nearby locations:
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia My direct debit failed I wasn’t sent a letter just got cut off I was then threatened to pay 3 months in advance new customers don’t even do that I put in a complaint no one called me back this was last week
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia It’s been awful. The connection is sporadic at best.
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Tom Ross
(@TomRoss_) reported
from
Southend-on-Sea, England
@virginmedia Yes there are issues showing. But this is direct through the TiVo box not the app.
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia majority of my channels stopped working, picture and sound very distorted about an hour ago, tried rebooting etc still not working. Tried ringing but your too busy and call cuts off 😡
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Hope @virginmedia fix it before 9 because @LoveIsland Final is on at 9 😖😖😖😖😖
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.
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Jon Lovett
(@Pegaso650) reported
from
Basildon, England
@virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
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jonathan walden
(@wn1wn1) reported
from
Southend-on-Sea, England
@virginmedia Not working here in Southend on most channels
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joyously Elly ⚫🇪🇺 💙⬛ 😷 3.5%
(@Elly_JoyUK) reported
@GirloftheN Are you with Virgin Media, but any chance? They've had a shocking pandemic. I regularly have to switch to using my phone data, and can only work from home by running a cable across the living room from the router to my PC. Really bad. Can't wait to ditch them.
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Sarah
(@rahbellers) reported
What is it with sales people.... It's all lies- @virginmedia charging us for a service they haven't provided for 3 months! @SkyUK couldnt provide the service so we moved to @BT who failed to connect us when they said they would and arguing with sky so we now have no service!
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John Bhoy Walton
(@walton_bhoy) reported
@virginmedia I am having issues have tried to call 150 i entered my password it says its not when its not. I am.meant to working from home I have had to take the day off due to Internet problems. I have checked the wires and ran numerous tests
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Mike Krage
(@kragedesign) reported
@virginmedia Hi yes no service issues hub powers up only white light on. I'm online with a robot at present
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Hays
(@Hayley49313750) reported
@virginmedia can you please advise as a new customer why I wasn’t informed that you are having issues with new virgin tv box as in YOU HAVE NONE! we are stuck with this dinosaur 🦕 of an old box and having moved over from sky! I’m not happy!!!!!
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K Mordecai-Woolf
(@Pelepeg) reported
@virginmedia To be fair, I’d rather have reliable WiFi and a working phone service seeing as I have to pay for it!
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John M
(@JohnM13896057) reported
@Commander_SJ @virginmedia @Virgin +1. Trying to close/ cancel your account is virtually impossible. I've spent the last 2 days trying to do it
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Nick Duffell
(@NickDuff91) reported
@virginmedia Hi, yes I'm still having issues when my laptop is connected by ethernet
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Raph Pour-Hashemi
(@RaphPH) reported
@virginmedia Says known issue but the eta for a fix is lengthy and need the internet.
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Judi
(@HallionJudi) reported
@virginmedia my elderly (over 80)Mums phone line has been down for over 24 hours this has happened previously and trying to get through to your phone service (a premium number is up to an hour on hold) Your service status checker on your website shows no issues??