Virgin Media

Virgin Media Outage Report in Rayleigh, Essex, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rayleigh, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rayleigh, Essex, England 09/04/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rayleigh, Essex, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chelmsford, Grays, Basildon, Gravesend and Billericay.

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City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomChelmsford E-mail
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rayleigh, England

Latest outage, problems and issue reports in Rayleigh and nearby locations:

  • Coxy009 Ben Cox (@Coxy009) reported from Basildon, England

    @virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it

  • kelly_bingham2 Kelly Bingham (@kelly_bingham2) reported from Southend-on-Sea, England

    @virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again

  • MarkPashby Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff

  • coxychris chris cox (@coxychris) reported from Southend-on-Sea, England

    @virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    I am getting the serious **** with @virginmedia absolutely appalling service!!!

  • BrazilArteUK BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, England

    I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!

  • ChrisyL1 Chris L (@ChrisyL1) reported from Basildon, England

    @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

  • Mickey_Rynn Mickey R. (@Mickey_Rynn) reported from Southend-on-Sea, England

    @virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere

  • divadnoryb David A Byron (@divadnoryb) reported from Grays, England

    @virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..

  • MarkPashby Mark Pashby (@MarkPashby) reported from Southend-on-Sea, England

    @virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again

  • Jakec1505 Jake (@Jakec1505) reported from Chelmsford, England

    Virgin media are actually ***************. Worst WiFi I’ve ever had

  • thebooooooth Mark Booth (@thebooooooth) reported from Basildon, England

    Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    All ******* weekend on to @virginmedia about their shit service and absolutely nothing

  • Big_D_2012 Darral.s (@Big_D_2012) reported from Chelmsford, England

    @virginmedia you really have to sort your internet service out shocking!!

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DAISYgiu Daisy Giuliano (@DAISYgiu) reported

    @SteFitz69 @ederner @virginmedia I’m back & connected! I booked a technician yesterday & they’ve just been & swapped some cables as the signal wasn’t getting through. Sorry not to share any solutions but might be worth booking for someone to come out. Wishing you stable & speedy internet soon!

  • aderuffin Adrian Ruffin (@aderuffin) reported

    @virginmedia This is not true. Not even 1/2 the services are back in Plymouth. The TV channels that work are glitches too. Totally rubbish service and for 2 days now

  • Dagenhamdavee1 David reardon (@Dagenhamdavee1) reported

    @virginmedia @TimTastic38 I wonder if we all complain to of om they will see it the same way no service absolutely no communication from yourselves thank god my contracts nearly up oh so is my O2 as well congrats lost effectively 2 customers

  • aBitOfBinary aBitOfBinary (@aBitOfBinary) reported

    @virginmedia You haven't answered my questions !! What really happened ? ..... because a power outage is NOT selective with the channels that dropped and deffo has no control over channel availability! I'm addition your apps and various Web pages were offline 👂 🦻 🤔

  • karensi43415567 kazza (@karensi43415567) reported

    @virginmedia Yes it is ok today but the damage is done, however hopefully they will grant me a chance to rebook the assessment.

  • Emily_Cooper28 Em Cooper (@Emily_Cooper28) reported

    @virginmedia Internet isn't working. Tried everything. Tv might be fixed but internet is extremely slow! When are you fixing this? Because it definitely isn't something on my end, it started yesterday.

  • rutherfojr Sapien (@rutherfojr) reported

    @virginmedia Service is good today 👌

  • Frankgi34843182 Frank gibbons (@Frankgi34843182) reported

    @TheWolvesShirt @virginmedia We use the now tv and bt app on the tv, can’t recomend it enough, and use bt Internet it’s a quality service

  • rycroft_jack Jack Rycroft (@rycroft_jack) reported

    @virginmedia Tv is now working fine but internet is slow and keeps going off randomly…

  • patwebb01962978 pat webb (@patwebb01962978) reported

    @virginmedia Yes. So did a few of our neighbours. The customer service is hopeless.