Virgin Media Outage Report in Canvey Island, Essex, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent Virgin Media outage reports came from the following cities: Rochester, Southend-on-Sea, Basildon, Canvey Island, South Benfleet, Gravesend, Gillingham, Chatham and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Phone | |
| Rochester |
Internet | |
| Southend-on-Sea |
Internet | |
| Rochester |
Internet | |
| Southend-on-Sea |
Internet | |
| Basildon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
-
Mickey R.
(@Mickey_Rynn) reported
from
Southend-on-Sea, England
@virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere
-
J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
-
Dazzle
(@darrenh67) reported
from
Rochester, England
@virginmedia What a load of bollox phone sends to same place it’s all shit
-
chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
-
Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
-
paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
-
J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
-
frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
-
BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.
-
CatherineRosex
(@CathRoseBiebTWx) reported
from
Rochester, England
@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
-
Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
-
Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
-
Marc Tobin
(@Cod49ers) reported
from
Grays, England
You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!
-
Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia are you going to follow sky and cancel our sky sports subscription
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
-
Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
-
Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
-
Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
James Ian Holland
(@jimholland123) reported
@virginmedia So no answer as to if its the area or our box? Or as to what issue takes 7 days to resolve? Not sure as to why I keep getting these generic replies, do you just randomly push a button as to what reply you are going to give next?
-
Phil Spatcher
(@molealmighty) reported
@virginmedia That’s unreasonable as I have a broadband problem and you make an assumption I have other means of communication #virginmedia #poorcustomerservice
-
James Smith
(@Jaykennethsmith) reported
@virginmedia Appreciate your working to fix this. Just in terms ofpotential compensation not sure why you make people register for this. I feel this should be automatic when you have a known issue. Do you have an acceptable limit for outage say per month? Before I can cancel within contract?
-
Clive Gowing
(@CliveGowing) reported
@virginmedia Looks like the Twitter feed has the same training as your call centres and help desk number. Communicate with the customer to the point that I might need to solve an issue and the advise they call an automated number to a help desk that doesn’t help.
-
Phil Spatcher
(@molealmighty) reported
@virginmedia You should be putting yourself out to help me and after such a long time dealing with an intermittent service I should not be the one posting anywhere. #virginmedia #poorcustomerservice
-
michaeloxford
(@MikeybNFFC) reported
@virginmedia That doesn't work took me to a chatbot, waste of time. I also called and was left on hold for 15 minutes and then hung up on
-
ᴷᵃʸ
(@Kolow_T) reported
@virginmedia we've not had 5ghz Wi-Fi speed for 3 days now and even the 2ghz keeps cutting on & off, nothing has shown up on the service status page but this is really annoying esp with people wfh
-
James Ian Holland
(@jimholland123) reported
@virginmedia Saying no issues my end? But on the phone I'm told there's a area outage???you work with technicians can you not find out a definite answer and tell me???
-
darren furneval
(@DarrenFurneval) reported
@virginmedia @O2 New packages not available to existing customers unless you are willing to pay more. Stay away once they get you as a customer your subscription rises year after year.
-
尺ㄖ丂丂
(@rossthe45king) reported
@virginmedia is terrible folks. Get a reliable supplier.