Virgin Media Outage Report in Canvey Island, Essex, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Canvey Island, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Rochester, Gillingham, Sheerness, Chatham, South Benfleet, Canvey Island, and Gravesend.

City	Problem Type	Report Time
Southend-on-Sea	TV	2 days ago
Southend-on-Sea	TV	4 days ago
Basildon	Internet	4 days ago
Basildon	Wi-fi	5 days ago
Southend-on-Sea	Wi-fi	7 days ago
Southend-on-Sea	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Onearmedjohn (@onearmedjohn) reported 37 seconds ago from Gillingham, England

  @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

• 
  Onearmedjohn (@onearmedjohn) reported 6 minutes ago from Gillingham, England

  @virginmedia I think she was recording a fault as far as I could make out due to her poor English

• 
  Sue Groves MBE (@SUEG46) reported 13 minutes ago from Rochester, England

  @virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?

• 
  Sharon Cooper (@vamplady35) reported 13 minutes ago from Gillingham, England

  @jamesdgreen02 @virginmedia I've got the same problem. Was told by the faults team that if it wasn't fixed by 11pm last night that it should be fixed by 8pm tonight. Still not fixed at the moment

• 
  Kelly **** (@kellydyke08) reported 15 minutes ago from Southend-on-Sea, England

  @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

• 
  Michael Buckley (@MikeBuckley2) reported 20 minutes ago from Gillingham, England

  @virginmedia I am trying to access live chat as I have blackspots in house and would like WiFi boosters from Virgin. I have 200 Mbps but am getting only 20mbps in bedroom. Cannot find live chat on sites other than loads of help pages. Really frustrating

• 
  Twiterteroo (@Twiterteroo) reported 21 minutes ago from Gillingham, England

  @virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?

• 
  Onearmedjohn (@onearmedjohn) reported 31 minutes ago from Gillingham, England

  @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

• 
  Onearmedjohn (@onearmedjohn) reported 33 minutes ago from Gillingham, England

  @virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?

• 
  ∂αиѕкι (@DanskiBoyWonder) reported 40 minutes ago from Rochester, England

  @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

• 
  chris cox (@coxychris) reported 41 minutes ago from Southend-on-Sea, England

  @virginmedia why are no one answering your lines all I wanna do is cancel my package

• 
  matt (@briggsym) reported 42 minutes ago from Wickford, England

  @virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup

• 
  Nick Bultitude (@bultifish) reported 43 minutes ago from Gravesend, England

  Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.

• 
  Helen Dickens (pinknblue):) (@pinknblue) reported 47 minutes ago from Southend-on-Sea, England

  @virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(

• 
  Onearmedjohn (@onearmedjohn) reported 50 minutes ago from Gillingham, England

  @virginmedia No, I want the postal address for service of a county court summons.

• 
  Simon Norris (@sinozza) reported 53 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  ron palmer (@moebius1967) reported 54 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  Simon Norris (@sinozza) reported 54 minutes ago from Southend-on-Sea, England

  @ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.

• 
  Sharon Cooper (@vamplady35) reported 59 minutes ago from Gillingham, England

  @virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.

• 
  matt (@briggsym) reported 60 minutes ago from Wickford, England

  @virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen O' Hagan (@steveyO82) reported 8 minutes ago

  @virginmedia ISO I’ve tried to register also and it never worked

• 
  Mattcseries3 🇬🇧🛵🛵💨💨🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@mattcseries3) reported 9 minutes ago

  @virginmedia @peterkay_co_uk @O2 Still can’t login so pretty pointless pushing it, ticketmaster on Saturday at this rate, terrible service from a so called market leader

• 
  jack (@jackgreggs) reported 12 minutes ago

  @O2 @virginmedia priority down for peter kay tickets... please tell me you're delaying this release?

• 
  VimalG (@VimalGEsq) reported 12 minutes ago

  @virginmedia Phone and TV okay, but no Broadband in HA0 3AN. Service checker checked and shows no issues, just letting you guys know.

• 
  Julia Rees (@bronwenventures) reported 15 minutes ago

  @virginmedia Exactly the same problem - suggests it’s the wrong email address but it isn’t as we get bills sent!!

• 
  Kels (@kels_tb) reported 15 minutes ago

  @virginmedia Virgin media customer, I’m on my laptop online, but also trying to log into the app! Both are not working 😩

• 
  Stephen O' Hagan (@steveyO82) reported 16 minutes ago

  @virginmedia What’s going on with priority app not working very embarrassing after all the publicity.

• 
  Jake (@jakeyh77) reported 17 minutes ago

  So I finally wrangle a way into using o2 priority but the app won’t let me login & the website’s crashed 😭 why does the universe hate me?!?! #peterkay #O2Priority #virginmedia

• 
  🔞Furry Inflation R&D ΘΔ (@CommanderFloofy) reported 19 minutes ago

  Think I just discovered what ISP really stands for in terms of companies like Virgin Media, Comcast, Verizon, etc... Inept Stupid Pricks.

• 
  Jase (@JaseNunn) reported 20 minutes ago

  @virginmedia So am being held to ransom if I want to keep number. So can I just cancel everything, mobile Internet etc today even though an order is parked.