Virgin Media Outage Report in Wainscott, Medway, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wainscott, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wainscott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wainscott, Medway, England
The most recent Virgin Media outage reports came from the following cities: London, Southend-on-Sea, Maidstone, Basildon, Rochester, Gillingham, Sheerness, Longfield, West Malling, Grays, Chatham, South Benfleet, Canvey Island and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Southend-on-Sea |
TV | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wainscott, England
Latest outage, problems and issue reports in Wainscott and nearby locations:
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LiisaJane'x
(@LiisaJane) reported
from
Southend-on-Sea, England
@virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Fiona Graham
(@FionaGraham) reported
from
London, England
@ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Joobs
(@Juliefleur24) reported
from
Sutton at Hone, England
Great still no tv or more importantly internet from @virginmedia again, apparently there’s an ‘issue’ 🙄
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Ben Howlett
(@benhowlettuk) reported
from
London, England
Exceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬
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roger cole
(@RogerCole10135) reported
from
Basildon, England
@virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Euan Wilson
(@_euanwilson) reported
from
London, England
One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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roger cole
(@RogerCole10135) reported
from
Basildon, England
@virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🐒Becky🐒
(@RAYCHIMP) reported
@virginmedia your customer service is horrendous. I have been passed from pillar to post for 35 minutes and still have no resolution and confirmation that I can cancel my account. This is why I’m off!
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claire
(@MsNewBrighton) reported
@virginmedia hey, how long is the Internet going to be down in N16 please?
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chingness
(@chingness) reported
@virginmedia I just waited 20 mins on hold to speak to someone. She said she’d look at my renewal and then hung up on me. How do I cancel my account without going through all that again please?
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𝔾𝕒𝕞𝕞𝕚𝕥𝕚𝕟
(@Gammitin) reported
@virginmedia I know what the problem is I just need a power adaptor sending to me.
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Amanda Connolly
(@mand282) reported
@virginmedia I'm having no luck with the phone number, online account or twitter so far so not sure how else I can contact the complai to team. 2 mo the. Over 20 messages or calls. Does this reflect Virgon customer service? Its shockingly bad.
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Andy Clark
(@superchef1512) reported
@virginmedia need to contact customer service waited 4 hours yesterday on message platform no answer today 3 hours still no answer what appalling service if I ring or message sky max 10 minutes #rubbish virgin media
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Emma
(@TheEmJD) reported
25 minutes on hold, get through to someone who couldn't help and needs to transfer me to another department. Transfered, they couldn't help me, currently being transferred a 3rd time. Sort it out @virginmedia you're a joke.
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Jon Audis
(@jonaudis) reported
@virginmedia I have just been cut off half way through talking to your customer care after 45 mins on hold and when I call back I get an automated response telling to call back later. Is there a call back service you offer?
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Nathaniel Hammond
(@nfourtythree) reported
@virginmedia any chance you could stop calling me? Have had 7 calls since Monday all wanting to talk about the same thing as the first call. When I tell the operator I’ve already discussed it, they just immediately hang up. Pretty unpleasant experience all round.
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Agent Zig Zag 🟨🟥 🇵🇸
(@Agent_Zig_Zag) reported
Older you get, the more you realise everything is a scam. Cancelled my contract with @virginmedia but they still took the full DD for the month. Will refund me pro-rata, but 35 days after disconnection date & by cheque! If I was 35 days late paying, they would cut my service off!