Virgin Media Outage Report in Wainscott, Medway, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wainscott, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wainscott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (24%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Wainscott, Medway, England
The most recent Virgin Media outage reports came from the following cities: London, Chatham, Maidstone, Southend-on-Sea, Gillingham, Grays, Basildon, Gravesend, Rochester and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wainscott, England
Latest outage, problems and issue reports in Wainscott and nearby locations:
-
Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?
-
Simon Norris
(@sinozza) reported
from
Southend-on-Sea, England
@virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@virginmedia I've been having problems with my phoneline and it is currently dead, can't make or receive calls. An engineer came on Friday but its still not working. Charges have been appearing on my phone bill for calls I have not made. This has happened twice since November.
-
𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
-
Liam Stanley💙
(@SeasideAPNP) reported
from
Sutton at Hone, England
@AnnG50707311 @virginmedia I always haggled with them and got them to come in at new customer prices. Surprising what they will give you when you let them think you are leaving. Also let them know what other companies will offer you to become a customer as they may match the offer
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@TracyWoodley4 @virginmedia @Virgin Their service has certainly gone down hill and this issue with the call centre is a complete farce. If they can't even get their own internal systems sorted as a telecomms company what hope do we have? My contract is up in March and I will defo be leaving Virgin.
-
William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
-
chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia why are no one answering your lines all I wanna do is cancel my package
-
carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
-
S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@virginmedia I've been having problems with my phoneline and it is currently dead. An engineer came on Friday but its still not working. Charges have also been appearing on my phone bill for calls I have not made. This has happened twice since November.
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@virginmedia Yes he left a name & phone number, said I should I let him know if I still have issues. I've contacted him 3 times including this morning since his visit last Friday.
-
MrChips
(@MrChips2000) reported
from
Grays, England
@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
-
Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, I want the postal address for service of a county court summons.
-
Sean McDonald
(@SeanM_ODP) reported
from
Maidstone, England
@virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?
-
Simon Norris
(@sinozza) reported
from
Southend-on-Sea, England
@ThatNickElse @virginmedia Did you get through in the end Nick...I'm having similar problems to you.
-
VenusEnvi
(@VenusEnvi) reported
from
Grays, England
@virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!
-
Michael Carter
(@Michael69078135) reported
from
Maidstone, England
VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
-
Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
-
Helen Dickens (pinknblue):)
(@pinknblue) reported
from
Southend-on-Sea, England
@virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Aaron Yongblah
(@yongblah) reported
@virginmedia Hub 3.0, have seen that there is my original hub name avaliable with a message saying 'This WiFi network uses an older security standard that might not protect you'. Is the network with the 2 at the end of it the updated network with updated security ?
-
gerri 💙 NHS
(@altwood2010) reported
@virginmedia Sorry hubby has just informed me that yes we have had a few sound issues with programs having no sound when the TV is switched on & powered up first thing…. Hubby switches the box off and on again and it rectifies this…. But it’s a real nuisance to have to do this every time.
-
Omoranio
(@jamiemoran32) reported
@taskmaster Anyone else having issues watching this episode? Didn't record and not available on virgin media.
-
LemonSeals
(@LemonSeals) reported
@virginmedia Purely wifi. Had no issues really before the new one. Watching normal netflix looks like an early polygon game from the 90s, like watching virtua fighter
-
Greg
(@GregHarringtonG) reported
@virginmedia Still down. Been down for 20 hours over the past 48, and now there’s a new fault (!?). Never experienced broadband and communication as poor as this
-
birgit fujer 💙
(@BFujer) reported
Just got a delightful letter regarding @virginmedia.We cancelled a mobile contract ages ago,they took our monthly DD and yet they want £55 for services we never had or used.Costumerservice is rude as usual and apparently they have no recollection.All R.Branson stands for is greed
-
Yasser Eljuboori
(@YasserEljuboori) reported
@VirginMediaIE @virginmedia Already did that U can find info from before through DM, not first time with the service
-
Phil Brockbank
(@PhilipBrockbank) reported
@virginmedia Hey *****, please tell me how it is possible to be in default for a service I've not had for nearly a year.
-
Darren Heath
(@DarrenHeathDJ) reported
@virginmedia Nope, no tab when I login
-
Darren Heath
(@DarrenHeathDJ) reported
@virginmedia Going around in circles again, why can’t virgin admit there is a wider problem and explain to their customers what they are doing to solve it, stop making it as if it’s an issue that just I am having