Virgin Media Outage Report in Wainscott, Medway, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wainscott, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wainscott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wainscott, Medway, England
The most recent Virgin Media outage reports came from the following cities: London, Rochester, Southend-on-Sea, Basildon, Canvey Island, South Benfleet, Gravesend, Gillingham, Chatham, Maidstone and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wainscott, England
Latest outage, problems and issue reports in Wainscott and nearby locations:
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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James 'Jimmy' Briggs
(@MrBriggsie) reported
from
London, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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Scott Cavanagh
(@scottycav13) reported
from
Sutton at Hone, England
@virginmedia every night this week at 7pm our internet goes down and is unusable. Can’t watch amazon or Netflix. Rebooted every system in our house and the hub every night inc hard reset...at our wits end and impossible to speak to anyone on your call centre.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
Why is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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MidKent Travel
(@MidkentTravel) reported
from
Gravesend, England
@virginmedia Can you please private message me, I have a log on issue.
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Jamie Meecham🏳️🌈♥️
(@JamieMeecham) reported
from
Canvey Island, England
@virginmedia Hopefully the confirmation of the rude man losing his job.
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
@virginmedia Customer service is rubbish not even a message back after my last complaint on here because you wanted all my security details cos that's safe giving them to you. Once again the box broke when you were having problems and I lost all my programs some I cant ever get back.
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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David Clark
(@davidclark1966) reported
from
Sutton at Hone, England
@VirginRed Hi there, it seems as though my 250 points for being a verified Virgin Media customer hasn’t been applied, could you help me?
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Jamie Meecham🏳️🌈♥️
(@JamieMeecham) reported
from
Canvey Island, England
@virginmedia care to explain why a member of staff felt that hanging up on a customer complaining about their broadband is acceptable? And now I’m stuck on hold AGAIN to solve my issue.
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Captain Morgan-Evans
(@saschlike) reported
from
London, England
Who needs a man when Virgin Media goes down on me everyday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.
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Gavin Button
(@GavJB) reported
@virginmedia 4. And, point 1 being proven right here by the fact that we are trying to cancel and your whatsapp person is being incredibly unhelpful and nosey! Stop asking who we're switching too and how much we're paying. Cost is not the issue here.
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John Sambrooks💙
(@JSambrooks) reported
Hi @virginmedia any chance you can sort your complaints team and engineers to speak to each other. Another date change on visit, another complaint and no call. Won’t be accepting £10 compensation this time. Appalling service for 20 yr customer.
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Hayleybeau 💙💫🍭✨
(@hayleybeau) reported
@AdultWorkcom @virginmedia why can’t I access this site through your network? Been trying all morning
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Q. ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ🌹
(@HotHayleyUK) reported
@virginmedia @hayleybeau Hopefully it can be done as soon as possible as it's effecting the income of many of us at the moment. If issues persist I think many of us would have no choice but to switch broadband,
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Toby Palmer
(@tobypalmer1) reported
@virginmedia No, other than I have to wait 3months due to a banking error that delayed 1 payment. Witch has been paid and over the last 6 year payments of upto £200pm have never been missed I find it very disappointing
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Selene
(@HOz_777) reported
@ispreview it's so.dumb I've sane issue theyre forcing ke to take TV and talk weekend package because that makes it cheaper but I dont watch TV or use a land-line #virginmedia YOU SUCK how does taking stuff off make it more expensive ???
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Naomi
(@rhododactyla) reported
@virginmedia help! Registered for broadband with a typo in my email address and now I can't see my information, make an online account or get through to anyone on your helpline as I can't see the account number without logging into an email which doesn't exist
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Richard Kay
(@Richard18593976) reported
@virginmedia I've made another complaint using that link reference C-150922722 . I think the previous complaint appeared closed by VM without my consent as it didn't appear on any list, and without any resolution.
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Sleeepwaalker
(@sleeepwaalker1) reported
@virginmedia are a joke of a company - Three complaints I’ve raised (yet they never opened one) because they haven’t done what they promised - impacting my credit rating