Virgin Media Outage Report in Wainscott, Medway, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wainscott, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wainscott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wainscott, Medway, England
The most recent Virgin Media outage reports came from the following cities: London, South Benfleet, Maidstone, Basildon, Southend-on-Sea, Longfield, Chatham, Gillingham, Gravesend, Upminster, Laindon, Grays, Rayleigh and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Community Discussion
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Virgin Media Issues Reports Near Wainscott, England
Latest outage, problems and issue reports in Wainscott and nearby locations:
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Marc Corn
(@marcsnappy) reported
from
Basildon, England
Hey @virginmedia you better offer me a better deal tomorrow or else I will be leaving. New customers are always treated better than existing. I know from experience with you guys that this never changes.
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Sheila Lakey
(@sheila_lakey) reported
from
Sutton at Hone, England
@virginmedia Due to changed circumstances I need to transfer WiFi into my name. Emailed acc transfer form with I.D on 28/4 - no response. Called you on 22/5 (cost me £22. 26) told this would be chased. On 16/6 Contacted on line chat - useless so called at further cost still no help!
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.
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Jay Bourley
(@drummerJ83) reported
from
Sutton at Hone, England
@virginmedia Hello, I've tried rebooting the hub and it has made it worse. There was nothing listed on the site as a problem for my area. I can't get through anything on Netflix without 4,5 maybe 6 stops to buffer.
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Debz Glover😜
(@DebzGlover) reported
from
Basildon, England
@virginmedia Hi, no service issues in my area according to your website
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Lawrence Gardiner ➡️
(@LawroGardiner) reported
from
Basildon, England
@Dianemiddleto @tankhead666 @virginmedia Thanks. I got the text hours after talking to Virgin Media on the phone to activate my hub after a house move. Never had it before. Something not right in their call centres.
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Jay Bourley
(@drummerJ83) reported
from
Sutton at Hone, England
@virginmedia Hi thanks already tried lots of this and we've only had the problem for past couple of days so I can't see why it would be an issue with the Ethernet cable or positioning.
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graham wilson
(@dankennik) reported
from
Leybourne, England
@dancludlow 4 bloody fraudulent calls today, 2 claiming to be BT "internet has been compromised " 1 BT loyal customer 35% off something or other. (I'm virgin media) and finally £30 gift from some marketing....I put phone down.
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@virginmedia Honestly don't think @virginmedia can provide a worse service. Over the last 6 weeks I've had to put up with over a week of no phone lines, last week almost three days with no broadband so cant process payments, and now it's down again. Unbelievable 😠😠😠, costing £1000s
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now
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John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring
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Football 4 All
(@WUFC2005) reported
from
Southend-on-Sea, England
@virginmedia nothing but issues. 2G & 5G always stops working. Updates happens when ever it feels like. And every time I contact Virgin, it's like talking to a 6 year old.
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.
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mark Steven
(@dickinson_mark) reported
from
Southend-on-Sea, England
@virginmedia Only if i had virgin media box for my own but I don't live with my Mum and dad anymore but she my still pays for it anyway on her account by virgin I have a Sony Xperia mobile but my WiFi is Now BT mark Steven Grahame house in Southchurch in Southend please help
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.
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Sharon
(@sharonblaxland) reported
from
Southend-on-Sea, England
@virginmedia has gone down, no internet and only a few obscure tv channels.... that I’m watching, so I can keep watching telly 😳
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Karl Holden
(@karl_holden) reported
from
Gravesend, England
@virginmedia the service is deteriorating. Time to review your performance and reveal the source of your problems before your customer base starts to become even more disenchanted.
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Claire Williams
(@claire_m_willia) reported
from
Gravesend, England
@virginmedia your customer service is an absolute joke won't ever be using you again . Worst customer service ever !!!!!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth // Below Two Studio
(@belowtwostudio) reported
@virginmedia 23% is ridiculous when I only have one service to be honest. And especially when as a new customer it he cheaper than I'm paying now.
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Sharon
(@Sharon38108568) reported
@virginmedia Tv next to the hub in my room. Not connecting not registering on app. I want an engineer otherwise I will cancel my contract due to lack of service
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Frank63
(@frahoops) reported
@virginmedia when do you expect tv & broadband to be back up in PA15 ? It’s been down for over 4 hours now
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Hector Crosbie
(@hectorcrosbie) reported
@virginmedia The fault is on multiple HD channels including (annoyingly) bt sport. The fault happens intermittently and constantly over the last 2 years. I have had numerous visits from virgin engineers. Cable replaced. The fault never happens when the engineer is here and it ALWAYS reoccurs
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Dave
(@Dave_Buttress) reported
@Boston_Rabbit @virginmedia Exactly, RPI! Improvements the signal is poor where I am. The local mast was out of action in January for several days, Virgin didn't even respond when asked what was going on. I only know it was a mast fault because a neighbour is on O2 and they actually told him.
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Frank63
(@frahoops) reported
@virginmedia It is a known problem & the engineer is working it but the status hasn’t changed since it went down, still saying tomorrow before resolved. Do you know if that’s still the status ?
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Dominic Trewin
(@DominicTrewin) reported
@virginmedia how do you cancel a new order?
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Chace Liu
(@ChaceLau1) reported
@virginmedia Are you being serious? Only signed a new 18-month contract 3 months ago and you emailed today saying you’re raising my bill by over 35% and imposing a yearly increase on top of that. Can’t imagine anyone stupid enough to stick with you after this stunt you pulled
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😂
(@whyisgolfsohard) reported
@virginmedia It’s comical…..just play the benny hill music whilst your call centre try to deal with customers who have issues that computer scripts can’t answer
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James Harrison
(@JNH77) reported
@virginmedia I don’t think you appreciate how serious this is. I’m being chased for money by O2 because someone has signed me up for a SIM card that I declined. That is a very serious issue. Is webchat really the right domain to resolve this? @Ofcom