Virgin Media Outage Report in Wainscott, Medway, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wainscott, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wainscott and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wainscott, Medway, England
The most recent Virgin Media outage reports came from the following cities: London, Gravesend, Chatham, Gillingham, Upminster, Southend-on-Sea, West Malling, Basildon, Maidstone and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Wainscott, England
Latest outage, problems and issue reports in Wainscott and nearby locations:
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Paul Lindsay
(@PaulLindsay10) reported
from
Sutton at Hone, England
@virginmedia Re the systems down it was an area issue. WiFi no. Lack of communication and customer seevice, no engineer needed!
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia Hardwired is OK Wi-Fi is always rubbish and so can't connect to watch Netflix you tube it to other boxes as V6 primarily use Wi-Fi and not cable. Poor choice. A total waste of my 130 month and thousands on #4k #oled @LGUK TV I bought
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia are you going to follow sky and cancel our sky sports subscription
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@vmbusinesshelp @virginmedia Oh you mean the web chat which is hardly ever available when there aren’t problems...and is now impossible to get on. LOL
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June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@virginmedia It’s been saying no since yesterday. Since the issues with some static IP customers arose. There’s clearly an issue that you are ignoring despite multiple people telling you. One DS and one US and no GRE.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Paul Lindsay
(@PaulLindsay10) reported
from
Sutton at Hone, England
@virginmedia has the worst #CustomerExperience #customeservice of any company! No email answer, no call back by manager as promised. And over a 3 month period.....can’t say I’m not patient or haven’t followed up! #Disgraceful #onholdfor12minutes
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@NoelClarke @skytv @NOWTV Damn you @virginmedia
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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CatherineRosex
(@CathRoseBiebTWx) reported
from
Rochester, England
@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@virginmedia @vmbusinesshelp Been there. Tell you to use the residential service checker, which says no problem. Phone lines have long queues. Service outage is country wide.
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
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Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bernard Thresher
(@BernardThresher) reported
@virginmedia Still no sign of @virginmedia 70 minutes waiting for Customer Relations after Partheek ended my initial chat. ZR has now gone missing from Twitter too. I'm left completely in the dark
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smirnoffthedog
(@smirnoffthedog1) reported
@virginmedia Nothing. Just fed up now and want to cancel. Trying to speak to someone is impossible. Have just put in a second complaint
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Nathan Payne
(@TheTrailerGeek) reported
@virginmedia I mentioned in my last tweet that I have already tried all of that. I have 2 friends with the same issue. This isn't a "turn it off and on again" issue, clearly someone at @virginmedia forgot to press play at 10am.
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Aman Hayer
(@playerhayer) reported
@virginmedia Did the exact same thing just now MH. They don't know what happened to the complaint, can only see it's been closed with no detail. So spent another 49 minutes explaining the issue. Agent had to open a new complaint. The merry go round starts again. Joke of a company.
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Carol Annesley
(@Cannesle) reported
@virginmedia hi we've paid for on demand @AEW WRESTLING but nothing is playing its just saying its starting soon been like that since 10am???!!!please help
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Bernard Thresher
(@BernardThresher) reported
@virginmedia @virginmedia 50 minutes now waiting for a response from the so called 'Customer Relations' messaging team. I've been trying to resolve my issues for over 3 hours. How can this be acceptable?
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Chaz
(@GeoVolvoMan) reported
@virginmedia But I shouldn't need to demand to speak to retention to be told the truth. Bring Customer Services back to the UK, and stop allowing your Call operators to lie to customers.
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pete rouse
(@rousepe1) reported
@virginmedia So basically I’m paying for a service that I can not use for a week?
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Bicycle Nuts
(@Bicycle_Nuts) reported
@oh_so_boatie @virginmedia It's so annoying. We received advanced notice the last time, but when the day came we never lost broadband. Now today we lose broadband, because apparently Virgin are carrying out improvement works in the area, but we recieved no notice.
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Dan Long
(@DanielLong88) reported
@virginmedia Standard blasé response. Not bothered about the little people and not providibg the service promised. Just ome more reason i will be lookong at other providers immediately.