Virgin Media outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Gillingham, Basildon, Rochford, South Benfleet, Billericay, Canvey Island, Ingatestone, Chatham, Brentwood, Gravesend, Grays, and Rochester.

City	Problem Type	Report Time
Southend-on-Sea	Internet	11 hours ago
Southend-on-Sea	Total Blackout	2 days ago
Gillingham	Internet	2 days ago
Basildon	TV	3 days ago
Basildon	Internet	5 days ago
Basildon	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Kelly **** (@kellydyke08) reported 7 minutes ago from Southend-on-Sea, England

  @virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown

• 
  lindsay wood (@Dearnormajeane) reported 7 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  Mark Gould (@yiddo71) reported 8 minutes ago from Rochester, England

  @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

• 
  matt (@briggsym) reported 10 minutes ago from Wickford, England

  @virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup

• 
  Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported 13 minutes ago from Rochester, England

  @virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.

• 
  paul fouracre (@moleyfozz) reported 18 minutes ago from Rochester, England

  @MrG48 @virginmedia Yep. Turned it all off once came back ok but very hit and miss tonight. Good job not working from home at the moment.

• 
  Nigel Rumsey (@nigelrumsey) reported 21 minutes ago from Gravesend, England

  @virginmedia Your link says it can’t find any issues, there are issues. Can you advise if it’s being investigated? What’s the eta? Thanks.

• 
  grizzly_gooner (@GoonerGrizzly) reported 21 minutes ago from Thundersley, England

  @virginmedia A number of times. But let’s be honest, they’re nothing but messengers. There is no escalation, and they can’t even call the construction company to escalate issues. As someone who has worked within many projects teams, and mapped business processes, yours is simply shocking

• 
  Onearmedjohn (@onearmedjohn) reported 24 minutes ago from Gillingham, England

  @virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…

• 
  Katie Purkiss (@KatiePurkiss) reported 32 minutes ago from Southend-on-Sea, England

  Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

• 
  Katie Williams (@katie_2521) reported 34 minutes ago from Wickford, England

  @virginmedia I had already look at this page previously. And when we have issues there is no indication on what it could be, I. E the *********** light is in as if its connected

• 
  Scott Wickham (@Scott_Wic) reported 35 minutes ago from Rochester, England

  @virginmedia My request to support was about the hub5 and some Wi-Fi extenders/boosters which I’m entitled to, they said that it was sorted and would be in the post and now only the hub5 has turned up!!! Does this mean I have to contact support again…….

• 
  Mark Gould (@yiddo71) reported 36 minutes ago from Rochester, England

  @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

• 
  paul fouracre (@moleyfozz) reported 39 minutes ago from Rochester, England

  @virginmedia since you upgraded me for free to intelligent wifi, ive lost all signal upstairs arghhh. How can i switch back?

• 
  Mark Gould (@yiddo71) reported 41 minutes ago from Rochester, England

  @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

• 
  Mark Gould (@yiddo71) reported 41 minutes ago from Rochester, England

  @virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!

• 
  Russell Norris (@rrrussboy) reported 44 minutes ago from Southend-on-Sea, England

  @virginmedia I raised the complaint on 14/7 and I’ve heard nothing

• 
  Tommy Doyle 💙 (@Tommy_Doyle) reported 46 minutes ago from Southend-on-Sea, England

  @virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?

• 
  paul fouracre (@moleyfozz) reported 55 minutes ago from Rochester, England

  @MrG48 @virginmedia Now i cant get a wifi signal 6feet away from the hub... Argh..

• 
  ⚒Adrian Smith⚒ (@adiesmith64) reported 56 minutes ago from Southend-on-Sea, England

  @KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Rock (@markdrock) reported 2 minutes ago

  @virginmedia to sign in to my virgin media everymonth i have to go through that account link utter shite it tells me i need to log into my old email address @blueyonder yet when i try to log into emails it takes me back to the log in I CANT GET INTO ANYTHING. ******* **** COMPANY

• 
  davy patterson (@DavySdpatterson) reported 3 minutes ago

  @virginmedia ! Slap it up you ! #yeeeeeeo! #the worst stress and worry ever ! #never ever again 👎

• 
  Lyn Prodger (she/her) (@Prodgey) reported 5 minutes ago

  @virginmedia Have sent countless direct messages. No response of resolution. Once again promised a call this morning that didn’t materialise so I had to call you and you’ve pushed the fix date back yet again.

• 
  Fabs (@TTVfabs_lb) reported 6 minutes ago

  @SkyNews They should be refunding every single Virgin Media customer.

• 
  Glen SWFC B (@growlers6) reported 7 minutes ago

  @virginmedia is the website down?

• 
  d f (@ToddCoxeter) reported 9 minutes ago

  @Shiv_who_burns @virginmedia Rude, no? I swear that, for Virgin, mumbling in accents in a noisy call centre is a deliberate tactic. Anyhow. I switched to basically a business broadband. It's both a bit dear, and cheaper than those pirates.

• 
  X Odus to Bluesky. (@PaulWatters2) reported 10 minutes ago

  @virginmedia are an absolute ******* awful company to try a deal with. Not a ******* clue about customer service. It's all about keeping you in contract. Bring back Telewest.

• 
  Hatz (@DevilHatman) reported 14 minutes ago

  @virginmedia The hilarious part... your complaints team sends me an email saying we agreed a resolution and closed it. We have abso-*******-lutely not agreed a resolution. I haven't even been able to speak to anyone yet and nobody has replied to response. @Ofcom

• 
  Xmarksthespot (@hopskipjumpy) reported 14 minutes ago

  @MatthewStadlen @virginmedia Virgin Media are the single most useless, duplicitous, awful company on the planet. I wouldn't piss on them if they were on fire.

• 
  Mike B (@BonesE78) reported 16 minutes ago

  Good!!!! Can you fine @virginmedia for their crap broadband keep dropping out!!!