Virgin Media

Virgin Media Outage Report in Canvey Island, Essex, England

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The latest reports from users having issues in Canvey Island come from postal codes SS8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Canvey Island, Essex, England 05/06/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Canvey Island, Essex, England

The most recent Virgin Media outage reports came from the following cities: Gravesend, Gillingham, Basildon, Grays, Southend-on-Sea, Chatham, Rochester, Canvey Island, Wickford and Brentwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Internet
United KingdomGravesend Internet
United KingdomGillingham Internet
United KingdomBasildon Wi-fi
United KingdomGillingham Internet
United KingdomGrays Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • MrG48 Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England

    @virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.

  • darrenh67 Dazzle (@darrenh67) reported from Rochester, England

    @virginmedia What a load of bollox phone sends to same place it’s all shit

  • achurms81 Alan Churms (@achurms81) reported from Basildon, England

    @virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls

  • Mickey_Rynn Mickey R. (@Mickey_Rynn) reported from Southend-on-Sea, England

    @virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere

  • coxychris chris cox (@coxychris) reported from Southend-on-Sea, England

    @virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    **** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again

  • Cod49ers Marc Tobin (@Cod49ers) reported from Grays, England

    You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!

  • roxcreeve Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England

    @MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it

  • TomzEvz5 X (@TomzEvz5) reported from Wainscott, England

    If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove

  • 0katiehunt Katie (@0katiehunt) reported from Rochester, England

    @virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down

  • CathRoseBiebTWx CatherineRosex (@CathRoseBiebTWx) reported from Rochester, England

    @virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!

  • Tiger118118 Thomas Hapgood (@Tiger118118) reported from Basildon, England

    Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Adumuntum Adam (@Adumuntum) reported

    @virginmedia Just to update you... The managers callback never came.....

  • Ya_Gunners_ YaGunners (@Ya_Gunners_) reported

    @virginmedia Yes did all that. Says check back in 23hrs at the end of it. No help.

  • EmmaSwindle E M M A (@EmmaSwindle) reported

    @virginmedia They light up normally but the red light appears and the signal drops and they have to be reset at least twice a day is the issue.

  • Denica_1 Have you seen this tweet? (@Denica_1) reported

    @virginmedia That’s the problem, nothing is flashing it has the white line. But then it cuts out every hour. I check the hub and turn it off and on again then it will have all green in the 3 symbols for ages. I do a-lot of video calls for work and then, boom internet goes. It’s intermittent.

  • swake90 Simo (@swake90) reported

    @virginmedia Tried it. Doesn't work.

  • RobertMitchell_ Robert Mitchell (@RobertMitchell_) reported

    @virginmedia Yes I am, it has been an issue over about 3 days now

  • sdedition Paul at SuperDeluxeEdition (@sdedition) reported

    Instead of offering compensation for awful service in East London late Jan/early Feb, @virginmedia have the cheek to charge me £25 for sending an engineer when there were known issues. They say it's a "valid" charge, which is ridiculous. Complaint lodged!!

  • _Noumaan_ Noumaan Abubakar (@_Noumaan_) reported from Leicestershire, England

    @virginmedia Is it possible to speak to someone over the phone as at the moment I'm not confident with the move being a smooth one. I'm promised call backs which never happen etc

  • Sid_Spurs Sid 🎙️ (@Sid_Spurs) reported

    @virginmedia Yes I have. The fact that the service is down at LEAST TWICE A WEEK is a absolute joke. This issue been on going for a long time. Sort the **** out once and for all

  • jor430 Johanne O'Rourke (@jor430) reported

    @virginmedia Hello. I keep losing connection sometimes outgoing but mainly incoming calls that are going straight to voicemail. This has been going on for months and the only advice I’m getting is to unplug etc. Occasionally told it will be resolved remotely. Never is. I have panic alarm.