Virgin Media outages and service status in Ingatestone, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Ingatestone, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 26, 10:50 AM GMT+1.
- Internet (68%)
- Wi-fi (13%)
- E-mail (10%)
- Total Blackout (5%)
- TV (5%)
The latest reports from users having issues in Ingatestone come from postal codes CM4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ingatestone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ingatestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ingatestone, England
The most recent Virgin Media outage reports came from the following cities: Romford, Chelmsford, Harlow, Basildon, South Benfleet, Dagenham, Billericay, Canvey Island, Ingatestone, Brentwood, Epping Forest District, and Witham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 22 hours ago |
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Internet | 23 hours ago |
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Internet | 2 days ago |
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2 days ago | |
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Total Blackout | 2 days ago |
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2 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ingatestone, England
Latest outage, problems and issue reports in Ingatestone and nearby locations:
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Peter Fudge ๐ (@statusquo44) reported from Canvey Island, England@leonagraham @virginmedia Yes, the issue is youโre being denied internet access ๐
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FClay (@MissFayeRay) reported from Romford, England@virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says thereโs a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves ๐
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Laura Dyer (@MrsDyer25) reported from Great Baddow, England@virginmedia Yes and I am doing it again now. No network issue has been found
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Dave Taskis (@FatherFantaskis) reported from Romford, England@virginmedia 4pm today. Thatโs a 36 hour outage, that has been extended from the original 12 hour estimate - so something has clearly gone horribly wrong. And your service pages me a 404 error when I try and register for loss of service.
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Paul Ess ๐ฎ๐ช (@djsmiffyp) reported from Harlow, England@virginmedia Any idea why my internet has constant issues? Harlow CM18 area?? Internet been dropping in and out for a week now ๐ณ
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Havoc Techie (@HavocTechie) reported from Epping, EnglandHey @virginmedia why in 2022 is it better to leave you and save more than it is to give me a new customer rate.
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Samantha Doe (@samanthadoe1) reported from Canvey Island, EnglandHaving real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?
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โ๏ธ๐ป๐๐๐ ๐๐๐ฝ๐๐ฃ๐๐๐๐โ๏ธ (@NoddyMaccy) reported from Romford, EnglandIโve had 3 hours sleep, Iโm trying to catch up and within 10 mins Iโve had four calls from **** bags pretending to be from Virgin Media. The next **** to do this, Iโll be tracking your location and paying you a ******* visit! ๐ก
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Richard Noble (@Richard09499442) reported from South Ockendon, England@virginmedia my wifi is terrible, how do i go about getting some boosters so that my signal is as strong as you promise? I can't access the app (thats another unresolved problem!) Also how do i go about receiving the ยฃ100 credit that you also promise? Thank you.
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Dave Taskis (@FatherFantaskis) reported from Romford, England@virginmedia Your end time has now moved out another 2 hours to 1800. That is the third time you have extended this outage. It sounds to me like you donโt have a grip on the underlying engineering issues here. Now over 36 hrs without a decent service. @Ofcom
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Martin Donovan โโ ๐ฌ๐ง๐ฌ๐ง (@303marty) reported from Romford, EnglandSo Virgin How do I opt out receiving one of you hard of hearing not very pleasant slow on the uptake sales people calling me from somewhere East of here... @virginmedia
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Going for Gold (@Gold_Accounting) reported from South Ockendon, EnglandSHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days
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Keith (@CridlandKeith) reported from Romford, England@virginmedia Hi Vm I have finally got through to your customer service department. VM should address these issues if the truly value their customers
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Matthew Saggers (@MatthewSaggers) reported from Harlow, England@virginmedia 150 all departments are shut, my virgin media app keeps having a 500 error code. How do we contact some to move an appointment due to family emergency. Shame for a communication company users can't communicate with you.
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Rachel Romain (@RERomain) reported from Chelmsford, England@virginmedia It has been almost 30 years since he was a new customer... ๐
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Going for Gold (@Gold_Accounting) reported from South Ockendon, England@itvnews please help. @virginmedia refusing to prioritise an 87 year old with a heart condition who needs a 24/7 phone line for her Emergency button a priority. Refusing to send an Engineer for ANOTHER 6 days.
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โ๏ธ๐ป๐๐๐ ๐๐๐ฝ๐๐ฃ๐๐๐๐โ๏ธ (@NoddyMaccy) reported from Romford, EnglandCurrently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!
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charlie and Blossom (@LaurenLFlower) reported from Romford, England@virginmedia Hi I have an issue with my current plan? It says Iโve cancelled my O2 benefits but I never received the sim nor did I cancel.
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Steve (@MFC_Steve) reported from Romford, England@virginmedia so Virgin is a media company that is uncontactable by Phone, email, Twitter and message service. Who on earth would trust them with their business if they canโt manage themselves
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Chris (@chrisMU19) reported from Romford, England@virginmedia Iโve had no internet for 6 hours. Iโve followed all online steps to fix it and none of them worked. Been on hold to 150 for 2 hours now. Can someone please assist?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Total Football (@cjgamin99987610) reportedIf you are thinking about going with @virginmedia for internet just please don't do it. Help yourself by avoiding them
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Yasmin alibhai-brown (@y_alibhai) reported@virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?
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keith addy (@ads913) reported@virginmedia 20+ years a loyal customer, paying ยฃ128/month. New customers can sign up TODAY for the exact same package โ Gig1 broadband, Mega TV, Sky Sports & Cinema โ for ยฃ76.99/month. That's ยฃ51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService
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Gloucester Glass (@gloucesterglass) reported@virginmedia Yes, it said issues with broadband and tv, but itโs been 3 consecutive days now. Plus like I said I canโt get mobile signal and I donโt live in the middle of nowhere so dependent on wifi calls unfortunately.
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Susan Chew (@SusanChew5) reported@gloucesterglass @virginmedia They are possibly the worst company ever, still no engineer a week later, and one of us works from home. You will definitely find better, you can't get any worse.
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Tommy Tinkler (@TinklerTommy) reported@LozzaFox Don't people know you can use google family and virgin media security that can fully control what any child watches and download on a device and restrict how long a device can be used a day. Down to the parents to decide what their child watches. Is Starmer etc so thick with tech
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Lorenzo Rodia (@lrodia) reported@youfibre , do you know roughly when the service will be available where I live? Before the Virgin Media buy out I could see I was on the final phase and now itโs showing I am an early bird again! I can see virgin fibre have also installed new cabinets in my street!
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Paul foster (@Paulfoster_64) reported@virginmedia internet is down in the RH11 area, AGAIN! This service absolutely sucks!
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James Robertson (@JameskRobbo) reported@virginmedia make it impossible to cancel tv subscription. Unhelpful when I tell them the registered email is an old work email. They will get there equipment back smashed to pieces
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Sandra Robinson (@mrsluc) reported@YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.