Virgin Media Outage Report in South Woodham Ferrers, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Woodham Ferrers, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Woodham Ferrers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near South Woodham Ferrers, Essex, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chelmsford, Grays, Basildon, Billericay, Wickford, Borough of Thurrock and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
||
| Chelmsford |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Grays |
Internet | |
| Chelmsford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Woodham Ferrers, England
Latest outage, problems and issue reports in South Woodham Ferrers and nearby locations:
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Paul Ilett, Author
(@Paul_Ilett) reported
from
Southend-on-Sea, England
@fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.
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⚒Adrian Smith⚒
(@adiesmith64) reported
from
Southend-on-Sea, England
@KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!
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Tolu
(@tolu_____) reported
from
Basildon, England
@virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?
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VenusEnvi
(@VenusEnvi) reported
from
Grays, England
@virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!
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Becca
(@becshawyer) reported
from
Wickford, England
@virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!
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matt
(@briggsym) reported
from
Wickford, England
@virginmedia how can I complain about internet reliability from your service. It has been appalling and inconsistent and seriously considering moving to another provider.
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Andrew Owen
(@owensirons93) reported
from
Corringham, England
@virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed
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Kelly ****
(@kellydyke08) reported
from
Southend-on-Sea, England
@virginmedia time now 11:14pm and certain channels still aren’t working, things said they have recorded when they haven’t, search function also still not working code c133. I think a refund is due to a lot of customers 👎🏻👎🏻#virginmediadown
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Kate Crisp
(@kec1964) reported
from
Grays, England
@virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?
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Em💛
(@emilymorgan_x) reported
from
Basildon, England
Can someone pls explain to me why @virginmedia wifi is so shockingly ****
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!
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Paul
(@Paul07852224) reported
from
Chelmsford, England
@virginmedia Hi, yeah done that - no issues
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Tommy Doyle 💙
(@Tommy_Doyle) reported
from
Southend-on-Sea, England
@virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?
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⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️
(@hairydalek) reported
from
Writtle, England
Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.
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matt
(@briggsym) reported
from
Wickford, England
@virginmedia broadband speeds are awful - who should I go with @SkyUK or @BTGroup
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Paul
(@Paul07852224) reported
from
Chelmsford, England
@virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad
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Helen Dickens (pinknblue):)
(@pinknblue) reported
from
Southend-on-Sea, England
@virginmedia hello Merry Christmas. If any one is there today so you know 8f the e mails are down as from early this morning it keeps asking me to put in mu password and then not recognising it but won't let me re set either and I can't send or receive any e mails :(
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ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.
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Peter Fudge 💙
(@statusquo44) reported
from
Canvey Island, England
@leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katy Scott
(@its_katy_scott) reported
@virginmedia I have checked and it says there are no issues but that works are being carried out soon which may affect the service.
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Jamie Levitt
(@jamiestlevitt) reported
Anyone else with @virginmedia have the internet randomly cut out every hour or so for a few seconds before reconnecting? Very annoying.
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Javi Manzano
(@_jgasteiz) reported
@virginmedia This doesn't help. Waiting times are close to an hour, I don't have time to do that. Can we do it via Twitter Direct Message?
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alexbrown
(@ABalexbrown) reported
@virginmedia when are you going to fix your Internet please I am fed up of lagging on fortnite
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Richie #SaveNeighbours
(@RichieUK_TTV) reported
@virginmedia I understand but I can’t just stay at home 24/7 for a delivery! It’s ridiculous not providing tracking!! I should charge you every day for non delivery!! At this rate I’ll just cancel and order from someone that DOESN’T use YodHELL
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でね⚡️o̶c̶t̶o̶b̶e̶r̶ 🇺🇦 (fictional writer)
(@deneoctober) reported
@virginmedia We are all trying to work, that's the point. Why do you always plan improvements for workdays? I have to pay extra for mobile broadband credits when this happens and the one time I wasted hours on the phone complaining to you about a particular 3 day outage I got not a penny back
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Paul Sutherland
(@PaulSuth) reported
@virginmedia I am looking to cancel my package
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John Parsons
(@snipsy1) reported
@virginmedia I wish to cancel my services after being advised of price increase of 25%… is there a number I can call disconnection team on directly… this is ludicrous
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Carol Houlden
(@carolhoulden) reported
@virginmedia Thats the number I've already spent nearly an hour on hold to!! I'm sorry to say that the customer service provided by Virgin Media is absolutely useless. I will look elsewhere.
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Eileen Craig
(@EileenCraig71) reported
@virginmedia Yes, as tweeted yesterday two one hour calls where I got cut off. It’ll have to be a letter. Poor. Still waiting on WhatsApp btw