Virgin Media Outage Report in South Woodham Ferrers, Essex, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in South Woodham Ferrers, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Woodham Ferrers, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near South Woodham Ferrers, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Chelmsford, South Benfleet, and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
TV | 2 days ago |
|
Basildon
|
Internet | 2 days ago |
|
Basildon
|
Wi-fi | 2 days ago |
|
Southend-on-Sea
|
Wi-fi | 5 days ago |
|
Southend-on-Sea
|
Internet | 5 days ago |
|
Southend-on-Sea
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Woodham Ferrers, England
Latest outage, problems and issue reports in South Woodham Ferrers and nearby locations:
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Sharon (@sharonblaxland) reported from Southend-on-Sea, England@virginmedia majority of my channels stopped working, picture and sound very distorted about an hour ago, tried rebooting etc still not working. Tried ringing but your too busy and call cuts off 😡
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hilary (@hilarymillingt) reported from Southend-on-Sea, EnglandAfter contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/
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millsey. (@lulaamillss) reported from Basildon, England@virginmedia This tells me there is no error. Our internet works when plugged in but no wifi whatsoever! Need this sorted ASAP because clearly the service isnt 'good'.
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Right Here Right Now.... (@jta1497) reported from Chelmsford, England@virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit
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Right Here Right Now.... (@jta1497) reported from Chelmsford, England@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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ed booker (@ed_sugarbones) reported from Great Baddow, England@virginmedia my father in law has late stage dementia and doesn't recognise family, nor speak most of the time, his house is being sold to pay for care, how can we cancel his Virgin package he no longer lives in the house..... password unknown!
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hilary (@hilarymillingt) reported from Southend-on-Sea, England@virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service
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PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer (@iamBazSR3rs) reported from Runwell, England@virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡
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Tom Ross (@TomRoss_) reported from Southend-on-Sea, England@virginmedia Yes there are issues showing. But this is direct through the TiVo box not the app.
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Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England@virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!
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Andrew Buxton (@buckers43) reported from Basildon, England@virginmedia I've been a customer with you for 21 years and your customer service is not great, I'm paying through the roof for my package, the wifi is crap sometimes, your team has offered to take my bill down £20, but when I mentioned about replacing my hub, that will cost £35
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Pam Gayford (@PamGayford) reported from Billericay, England@jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x
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Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, EnglandThe way my mum has been treated by virgin media this week is disgusting as a paying customer she’s been in tears and they’ve violated there terms and conditions @richardbranson your staff should be ashamed of themselves
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Roxc Reeve (@roxcreeve) reported from Southend-on-Sea, England@virginmedia My direct debit failed I wasn’t sent a letter just got cut off I was then threatened to pay 3 months in advance new customers don’t even do that I put in a complaint no one called me back this was last week
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Paul Parker (@paulparker81) reported from Basildon, England@virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.
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🏳️🌈🌟Simon🌟🏳️🌈, Esq. (@TheSimonC90) reported from Chelmsford, England@richstrickland @LDNPeter I usually connect to virgin media, but always have to sign in, and for some reason every time at Wanstead it says I'm not registered
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jonathan walden (@wn1wn1) reported from Southend-on-Sea, England@virginmedia Not working here in Southend on most channels
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john (@john22_1) reported from Southend-on-Sea, England@simonrim @virginmedia Yes have virginmedia great when working but there call centre the worst in the world hate ringing it
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Lee Patmore (@LeePatmore) reported from Basildon, EnglandIt’s a shame @Virgin only look after new customers & punish old customers. One less customer because of New Cystomer deals not available to look after current ones #ShameOnYou #Virgin #Virginmedia
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matt (@selman1979) reported from Thundersley, England@bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emzily Underwood (@emmerliye) reported@virginmedia I was in the middle of open heart surgery at home when the WiFi cut out and still not on 12 hours later !!! How will you compensate me
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Lawrence Gardiner (@LawroGardiner) reported@virginmedia Router keeps resetting/rebooting/reregistering every evening. Will be out of use for as long as 30 mins and will happen multiple times a night. I've checked service status, all okay. Called the number, all okay. Carried out a pin reset, this solved the issue temporarily 1/2
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Ming Ho (@Minghowriter) reported.@virginmedia Why have you removed #email from service status? My broadband is working, but my email is not; there's nowhere to check outages of that. #virginmediadown #virginmedia
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Fargo Boyle (@JobbsOB) reported@virginmedia I Have been away but logging in externally to check my house with my CCTV, had to come back early as lost connection, I have booked an engineer, but your website status shows no issues after logging in as well as emailing me to say it's backup and running 🤬
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Sid (@sidc1996) reported@virginmedia worst customer service in the whole world
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Ming Ho (@Minghowriter) reported@elainejfoster @virginmedia My email's not working in North London. #virginmedia #email
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Christopher Green (@CDGreen22) reported@virginmedia No known issues on the status page. Don't think it's been identified as an issue yet. Multiple people are reporting packet loss in Manchester on Twitter. Can this be escalated and looked at?
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Steven Ryan (@rsteven17) reportedWi-Fi not working @virginmedia Please sort this out 😤
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Richard Evans (@Richard121) reported@virginmedia I can’t because it is timing out. What would be helpful is you resolving the problem. Area is Stockport SK3. Tried resetting hub, no change. Problem across laptops and phones. 2.3 mbps pretty consistent on Speedchecker.
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Ming Ho (@Minghowriter) reported@virginmedia No, bcos don't want to start messing with my settings when something has gone wrong at your end. As per my previous message, it usually comes back in a few hours, but it's not acknowledged in Service Status. I'm getting incoming mail OK; it just won't send. #virginmedia #email