Virgin Media Outage Report in South Woodham Ferrers, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Woodham Ferrers, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Woodham Ferrers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near South Woodham Ferrers, Essex, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Canvey Island, Chelmsford and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Basildon |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near South Woodham Ferrers, England
Latest outage, problems and issue reports in South Woodham Ferrers and nearby locations:
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Tommy Doyle 💙
(@Tommy_Doyle) reported
from
Southend-on-Sea, England
@virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?
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Jon Read
(@joniread68) reported
from
Great Baddow, England
@virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?
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Jon Read
(@joniread68) reported
from
Great Baddow, England
Any @virginmedia customers out there who’ve been landed a price increase - just ring them on 03454541111 and the automated service immediately offers you a £4.50 pm discount for 6 months = £27 of savings. Bit of a weird way of doing business but obvs hope many just suck it up. 👍
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Samantha Doe
(@samanthadoe1) reported
from
Canvey Island, England
@virginmedia Yes and there are/were no known broadband issues showing in the area on the service page
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Becca
(@becshawyer) reported
from
Wickford, England
@virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡
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Gary Thompson
(@goonergeek2000) reported
from
Grays, England
@virginmedia right I’ve just about had enough of virgin customer services. Cancelled service on 10 December. Today find out account is live after logging in. On hold four times for over 45 minutes. Latest on hold for 1hr 19 minutes. Call gets answered then cut off! What the hell
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Tolu
(@tolu_____) reported
from
Basildon, England
@virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?
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Samantha Doe
(@samanthadoe1) reported
from
Canvey Island, England
Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?
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Peter Fudge 💙
(@statusquo44) reported
from
Canvey Island, England
@leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍
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katie lee
(@katiewoo26) reported
from
Chelmsford, England
@virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!
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Andrew Owen
(@owensirons93) reported
from
Corringham, England
@virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia Yes and I am doing it again now. No network issue has been found
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lindsay wood
(@Dearnormajeane) reported
from
Southend-on-Sea, England
@kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself
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Paul Ilett, Author
(@Paul_Ilett) reported
from
Southend-on-Sea, England
@fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!
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Paul
(@Paul07852224) reported
from
Chelmsford, England
@virginmedia Hi, yeah done that - no issues
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Paul
(@Paul07852224) reported
from
Chelmsford, England
@virginmedia Hi, done the reboot and pin reboot but still dropping out drastically. The speeds I was getting to the speeds I am getting is really bad
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Colin Nickless
(@NicklessColin) reported
from
Southend-on-Sea, England
@virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia So what can be done to improve the technical issues we are having? Could it be our equipment?
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Laura Dyer
(@MrsDyer25) reported
from
Great Baddow, England
@virginmedia I have checked and there are no faults. I am still having issues over a week later and this is totally unacceptable! Two children trying to take part of zoom lessons which they keep dipping in and out of as the connection just keeps dropping! Unable to get through to you on 150
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Dude Abides ✊🏽🇵🇸✊🏽
(@Wally_Bazoum) reported
@virginmedia As soon as my current contract is finished I'm off, after nearly 4 decades of loyalty as a customer to Telewest Eurobell VM and all its other names, I've had enough and I'll never return either
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Matt FarringtonSmith
(@helloMFS) reported
@JBT0108 And it's down in CR8. But @virginmedia your checker is not reporting that to be the case 🥴
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Jonno
(@J_to_the_Little) reported
@virginmedia I have no Internet again. Used your Service Link, but I have no Internet to check it with. Please check it - CR0 0EY. Forth time within a week now. Please advise how I raise an official complaint.
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Gary Hosking
(@thebobhosking) reported
@allunbobroberts @virginmedia Their customer service is absolutely disgraceful mate I know exactly how you feel as I have had to deal with the imbeciles myself
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Neville
(@catherinebuca) reported
Another warm day, another @virginmedia broadband outage.
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Chris Lane
(@ChrisLa74965218) reported
@virginmedia Based on the customer service we have received they can only exceed my expectations. In fact @skytv and @bt_uk couldn't have been more helpful, informative and friendly. Thank you for your time
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HyperAssassin
(@HyperAssassinUK) reported
@virginmedia hello I'm trying to upgrade my broadband package on your website as I'm out of contract but it keeps saying bad getaway, also my broadband keeps dropping in and out can you please help?
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The Dude Abides ✊🏽🇵🇸✊🏽
(@Wally_Bazoum) reported
@virginmedia I have asked all of your staff that call me to put a note on my account to stop calling me, I explained to the person that called yesterday that I have your number & if I want something, I'll call you VM telemarketing & customer service never listen they just talk over you, rude
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Dawn
(@DawnSunrise1) reported
@chris_greenf @virginmedia Thanks Chris. They are awful and it's almost down to luck as to who you speak to. I came down on them like a ton of bricks, after 45 mins on hold. Nobody messes with me! I got a result, so quite relieved but hugely stressed!
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💙Catherine A Higgins (Kamara-Taylor)
(@JustMeBeingMe4) reported
@virginmedia I am no longer a customer... It was horrendous, I am livid.