Virgin Media Outage Report in South Woodham Ferrers, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Woodham Ferrers, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Woodham Ferrers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near South Woodham Ferrers, Essex, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Southend-on-Sea, Grays, Canvey Island and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Internet | |
| Basildon |
||
| Basildon |
||
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near South Woodham Ferrers, England
Latest outage, problems and issue reports in South Woodham Ferrers and nearby locations:
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matt
(@selman1979) reported
from
Thundersley, England
@bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
The way my mum has been treated by virgin media this week is disgusting as a paying customer she’s been in tears and they’ve violated there terms and conditions @richardbranson your staff should be ashamed of themselves
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Andrew Buxton
(@buckers43) reported
from
Basildon, England
@virginmedia I've been a customer with you for 21 years and your customer service is not great, I'm paying through the roof for my package, the wifi is crap sometimes, your team has offered to take my bill down £20, but when I mentioned about replacing my hub, that will cost £35
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millsey.
(@lulaamillss) reported
from
Basildon, England
@virginmedia This tells me there is no error. Our internet works when plugged in but no wifi whatsoever! Need this sorted ASAP because clearly the service isnt 'good'.
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia My direct debit failed I wasn’t sent a letter just got cut off I was then threatened to pay 3 months in advance new customers don’t even do that I put in a complaint no one called me back this was last week
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PORSCHE GT3,Juno Man,Jap Crap,Car Lover, Golfer
(@iamBazSR3rs) reported
from
Runwell, England
@virginmedia We are TOO BUSY to take your call,maybe ill be TOO BUSY to pay the BILL,absolutely useless pathetic service 😡
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia online chat help absolute waste of an hour of my life, now on hold for 20 mins so far. Disgusting customer service.
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia my landline has had a fault for over 24hrs. Have rung 151 from mobile but being visually impaired can't follow links, help pls
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🏳️🌈🌟Simon🌟🏳️🌈, Esq.
(@TheSimonC90) reported
from
Chelmsford, England
@richstrickland @LDNPeter I usually connect to virgin media, but always have to sign in, and for some reason every time at Wanstead it says I'm not registered
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@virginmedia Like I said terrible service staff don’t no what there doing thanks to u lot my mum hasn’t afforded Christmas because u made her pay 3 months worth when you didn’t even tell her her payment didn’t go through!
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service
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Lee Patmore
(@LeePatmore) reported
from
Basildon, England
It’s a shame @Virgin only look after new customers & punish old customers. One less customer because of New Cystomer deals not available to look after current ones #ShameOnYou #Virgin #Virginmedia
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ed booker
(@ed_sugarbones) reported
from
Great Baddow, England
@virginmedia my father in law has late stage dementia and doesn't recognise family, nor speak most of the time, his house is being sold to pay for care, how can we cancel his Virgin package he no longer lives in the house..... password unknown!
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john
(@john22_1) reported
from
Southend-on-Sea, England
@simonrim @virginmedia Yes have virginmedia great when working but there call centre the worst in the world hate ringing it
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia 2/2 when I've rang them with a toy TV problem,s
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
After contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/
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Pam Gayford
(@PamGayford) reported
from
Billericay, England
@jules0455 @virginmedia We had no landline for 5 weeks,6 days..We just were told there was a problem at the exchange..But it seemed it was just our property..In the end Hubby told TalkTalk just what they could do,& it was resolved in 3 days...Very frustrating..Try to stay calm..💕x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Watters
(@lvngbth) reported
@virginmedia ... and they're both down again.
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***** Marie
(@FannyLaMarie) reported
@virginmedia GL51 no broadband, service status says no problems but there is. Can’t get through to anyone. Can you update me please?
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Swindy
(@Swindyyyy) reported
@virginmedia Heya folks, is there a way to easily request a replacement router? My Nan's ageing Super Hub 3 is giving her issues with her smart devices + Chromecast and the signal is rubbish in various places around the house
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Ian Henshall
(@ianhensh) reported
@virginmedia Done all that I must have tried 20 different passwords now it says they’re strong passwords then reject everything I try. Also tried on Apple & Microsoft nothing works. This isn’t a new problem, I can see people complaining going back months U must have a fix
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The Fat Dude
(@TheFatDudeUK) reported
@virginmedia U keep saying that I had 1 email that I replied not had one with any questions im getting really annoyed I am at this stage asking how much something is thus security thing is just **** excuse
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Dr Fiona Christie
(@FCChristie) reported
@virginmedia Very slow progress. Raised problem with your team 7 days ago (24 hours after being unable to get into email). The account holder on phone for an hour today but to no avail. Apparently only your cms web team can fix it. Seems like a waste of our time and your staff?
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Aaron Faulkner
(@AaronFa87544559) reported
@virginmedia any idea why my phone has had no service since Friday? Tried the usual fixes reset network, reset phone try sim in different phone nothing is working.
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Captain Eejit
(@sarahbarrable) reported
Virgin media player is the worst app I've ever come across
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Dianne Marchant
(@Di4nn3) reported
@virginmedia So, estimated time of fix, 21st by 3pm. As expected, not fixed. Now estimated fix time is 25th by 10pm. Words fail me. Incompetence at its best. Useless service & provider. Taking money, increasing prices and not providing any resemblance of service. CISAS complaint coming.
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clare lynn
(@tinka25) reported
@virginmedia Disgusted with the service I have received today,my broadband was to much to pay, so my hubbie called customer services earlier & was given some prices, he used the WhatsApp service later on which took 4 hrs & was told a higher price, been a customer for 15 yrs