Virgin Media Outage Report in Corringham, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Corringham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Corringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Corringham, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, South Benfleet, Basildon, Southend-on-Sea, Dartford, Longfield, Chatham, Gillingham, Gravesend, Romford, Upminster, Laindon, Brentwood, Grays and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Corringham, England
Latest outage, problems and issue reports in Corringham and nearby locations:
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@virginmedia Would you tell me when they’re available? I pay for 500G but only get 30, even in the same room as router. Your CS Team are unobtainable, one hour on hold then cut off. Done all the trouble shooting steps!!
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@virginmedia been trying to calm your customer service team but get cut off all the time, want to take out broadband but it says online I need to call? I hope this isn’t a representation of your service!
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Chris Wheal
(@whealie) reported
from
London, England
@virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.
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Keith
(@CridlandKeith) reported
from
Romford, England
@virginmedia Hi Vm I have finally got through to your customer service department. VM should address these issues if the truly value their customers
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
@virginmedia Strangely nobody wants to send out an engineer & offer simple practical help... CEO team contacted over a week ago too...
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@RobHPayne 🏴
(@RobHPayne) reported
from
London, England
@virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?
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Paul Ilett, Author
(@Paul_Ilett) reported
from
Southend-on-Sea, England
@fingers_terry @virginmedia I hope so. I’d hate to have to cancel my subscription.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@Ofcom Hi just gone through the complaints procedure with virgin media but they said they are waiting for ofcom to give the result if the speed test you did (can provide in DM if you reply) they ate saying you have to dictate what compensation level I should receive? Can U help?
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
Not sure how I get turned down for an awesome @virginmedia mobile/iPad bundle offer due to not meeting the criteria when I got approved for A- buying a house B- Virgin Media big bundle for tv, broadband & phone ... And my credit score is only 20 points off the maximum score...
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Bignewshound
(@wineoption) reported
from
Sutton at Hone, England
@virginmedia unreliable and utterly uncaring when it comes to customer service. Internet has been down and dodgy for 36 hours in Surrey. Pathetic. Can I have the money back please. Shame on you Virgin. Your service is not fit for purpose. Shane on you in these terrible times.
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
@virginmedia Great products Virgin ..I love all of them...But that call centre in the Philippines is disgraceful and lets the entire company down...The one in Wales was very good
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Paul Dwyer
(@pauldee74) reported
from
Grays, England
@virginmedia a new contract then told one would be sent in 24 hours and still waiting 3 days later! been on text message for over 6 hours this week! and today just keep getting terri triage bot!!!!! any chance of some help or do I have to be a new customer!!!!
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Colin Nickless
(@NicklessColin) reported
from
Southend-on-Sea, England
@virginmedia broadband down again in Southend. Had to pay for a BT WiFi day pass so my wife can continue working from home.
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Samantha Doe
(@samanthadoe1) reported
from
Canvey Island, England
Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?
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Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
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Samantha Doe
(@samanthadoe1) reported
from
Canvey Island, England
@virginmedia Yes and there are/were no known broadband issues showing in the area on the service page
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Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
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Gemma Jarrett
(@gemmajarrett) reported
from
London, England
@virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@TobySutton17 @SophieEB @virginmedia They are terrible! Loads of people see the high speed and go for it (like I did!) but the reality is very different. Avoid. 👍🏻
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Graham Long
(@Grahamthecabbie) reported
from
Romford, England
@virginmedia no wifi, no television, no landline. Again! Your service is dreadful! Won’t be using you again when the contract is finished!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alex stott
(@stussy_stott) reported
@virginmedia ongoing issues with broadband/ WiFi one said of house, technical line automated and then cuts you off. Any chance of speaking to an actual person??
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Ady Clare
(@ady_clare) reported
@virginmedia I keep having to phone 150 so Virginmedia can send a signal to restart the router.
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Steve Head
(@NuttySaidWhat) reported
@virginmedia 72 hours and still no contact from Virgin Media manager to resolve my WiFi issue as was promised. Very poor. #virginmedia
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Malcolm
(@Malcolm_Smith) reported
@virginmedia I've just rebooted again today as we lost broadband. Is there something causing these repeated problems?
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Justin Bass
(@bassjustin) reported
@virginmedia Tried again today. Holding for a while then line goes dead saying "The other person has cleared". Please now be on notice that I will be initiating a direct debit indemnity claim for non service, non contact and no resolution
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J./Sheidheda🇯🇲
(@JH_747_) reported
@virginmedia I wasnt asking for advice to be honest, I was showing the poor service I am receiving. I have contacted your team and my issue has still not been resolved.
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Emma
(@Emma07128312) reported
@virginmedia how do I make a complaint because your call centre keeps me on hold for a hour then cuts me off and then when I ring back it takes another hour to which I'm told a manager will call me back...that was on sunday, still no phone call?!?!
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mather
(@mather29) reported
@virginmedia It is. Area is Burgess hill. Please can you confirm a fix time, I am very worried I’m going to lose my job as I am shielding but cannot work from home because of this
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PrincipeEmi
(@principe_emi) reported
@virginmedia I m not gonna spend money again to call you ... and your answers says a lot@about the@level of customer service you offer
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Rob
(@Hammie_14) reported
@virginmedia There are ongoing problems with speed with the internet in area 14. 600Mbps package & I'm seeing 41Mbps down & 2Mbps up (normally 550Mbps down & 41Mbps up). Router is in Modem mode & has been reset to factory setting. Text service cut be off after 7 hours of wait!