Virgin Media Outage Report in Corringham, Borough of Thurrock, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Corringham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Corringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Corringham, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Basildon, Chatham, Upminster, Dartford, Southend-on-Sea, Rochester, Gravesend, Grays, Gillingham, Longfield, Brentwood and Wickford.
City | Problem Type | Report Time |
---|---|---|
London | Internet | |
London | Total Blackout | |
London | Total Blackout | |
London | Wi-fi | |
London | Total Blackout | |
London | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Corringham, England
Latest outage, problems and issue reports in Corringham and nearby locations:
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Dani
(@danidelavega) reported
from
Sutton at Hone, England
@virginmedia shocking WIFI service, well, lack of, two days in a row. Sort out or I’m going back to Sky. You cannot treat customers like this. Embarrassing
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia have the absolute worst customer service going! Have once again made a **** up with our bill, even after speaking to (and being lied to by) 3 different people on the phone! Absolute joke of a company!!!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Each month I've had to make subsequent phone calls to have you rectify the bill. I called 2 or 3 times before this bill came out and was assured that it would not happen again. And as expected it has. Absolutely disgusting service!
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Darren Reid
(@marvelreid83) reported
from
Romford, England
I start off in a good mood until I speak to @virginmedia customer services! Never understand me so never get my issues resolved! Seriously!!!! 🤬🤬
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philip gibson
(@nisbig10) reported
from
Sutton at Hone, England
@virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia By the way. 150 not working
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Media Services. We were offered a deal back in July which was all sports, movies and kids channels for around £111. Since then we have had our wifi and box and each time I call about one of these issues you clear the deal from our account. This month billing us £215!!!
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!
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Gary Lager
(@Garrardinho) reported
from
London, England
@virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Have tested my equipment and there are no problems...have check that's all leads are secure..I've just got problems with the recordings on my box
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
Internet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kaylee-jade
(@kaylsj) reported
@virginmedia hi, I recently upgraded my phone using the trade up service. The problem is that my new phone won’t arrive in time before I have to send my old phone off. I was assured that I could keep my old phone until I receive the new phone but the confirmation email says
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Gareth Chell
(@garethchell) reported
@virginmedia I’ve not had any confirmation. I get put on hold while speaking to disconnections and then the line just goes dead every time. I’ve spend over 2 hours on the line trying to sort this out and no one can seem to cancel my contract.
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sheena scott
(@tffmadpixie) reported
@MissEmVintage @virginmedia @sevensis I can't imagine how hard this has been, awful, disgusting treatment 😬
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Navdeep Heer
(@__Heer__) reported
@virginmedia Excuses, your sales reps should let new customers know it may take a year for installation so they don’t cancel their previous provider before hand and Aren’t left without tv and internet for 3 months.
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Chris Richards
(@cymruchrisrich) reported
from
Gorseinon, Wales
@virginmedia down again . No wifi or tv 😡
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Tracey Thompson
(@TraceyBuzzGThom) reported
@virginmedia hi please can you help my password not working asked for a reset and now it won't let me go past the 7th digit to complete reset
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KWig1
(@Kwig1) reported
@atetoomanymars @virginmedia I can’t check if our landline is down because we don’t actually use it. There’s got to be a way to register the fault. You could try the link to complain I was given yesterday- that might be one way to register it? I will go and get it…
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Kevindelaney
(@Kevinde90524281) reported
@VMSportIE Useless horrible virgin media sports get rid of Brian kerr
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Tinks 😁💕🥂
(@jools067) reported
@virginmedia I've been on the phone an hour, refund eventually agreed via cheque but as I've stated, the service of your company is horrendous but I'm stuck with you for another 9 months, I'm on countdown to leave
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Gilly
(@gillian_h_79) reported
@virginmedia I’ve just been told by a friend that you’ve advised 3 weeks to restore service. Someone else has been told this was planned works and customers notified - I certainly haven’t been warned in advance. I will be contacting @Ofcom