Virgin Media Outage Report in Corringham, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Corringham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Corringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Corringham, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Upminster, Rochester, Wickford, Basildon, Southend-on-Sea, Chatham, Gravesend, Dartford, Romford, Gillingham, Brentwood, Grays, Billericay and Borough of Thurrock.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Corringham, England
Latest outage, problems and issue reports in Corringham and nearby locations:
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Alan Macintosh
(@macintosh74) reported
from
Romford, England
@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
@virginmedia It’s not a connection issue. Your engineer fitted my 10 year old tv with the latest HD box, which has overloaded my HDMI ports & my tv is now broken. Customers services do not understand what I am saying. The engineers have both confirmed a replacement tv needs to be sent out.
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia The £20, £15, £10 down to £5 smacked of desperation really! Just give me the bloody box. We’ve been with you long enough!!!!!
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Andrew Fleming
(@Andrew007Uk) reported
from
Sutton at Hone, England
Think I am cursed with home internet. All the trouble in India and now a culmative 2 hours trying to contact @virginmedia with no success of speaking to a human back home. All data expired and phone line/TV also not working so we must refresh and start again tomorrow 😳
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eternal optimist
(@dettybo) reported
from
Dartford, England
@Louisemtg @dartfordliving @virginmedia Thanks, the trust pilot reviews are awful. I've told them I don't want it but they're not happy with the speeds of BT
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
And now ALL of my channels are ghosting. The picture is so bad I can’t watch anything, on any channel. My tv was totally fine before they arrived! The engineer said for me to call @virginmedia customer services, tell them what had happened, and a replacement tv will be arranged..
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Hi I’ve run the necessary tests that are on ur service page and there’s no problems but some of my recordings are still not very good quality and I am unable to watch them
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Mercedes BB
(@Messy_BB) reported
from
Sutton at Hone, England
@virginmedia I don’t have an Ethernet cable. Network status said its fine. Currently being tortured on hold listening to james Arthur. Catch up not working either (error c130). Trying to work from home having to tether my personal data. On my last legs with Virgin
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@bjorn_haynes @vmbusiness Takes so long to pass through each layer of customer service as well, must have explained the situation 15 tines. You feel unless you push the situation won't get resolved. Case of he who shouts loudest.
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Ashley Snowdon
(@sudoash) reported
from
Gillingham, England
@virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.
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Ryan
(@RyanTCB) reported
from
Basildon, England
I hate phoning virgin media at weekends and getting the Indian support centre 🤬
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Tom
(@tommyewing84) reported
from
Gravesend, England
@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia So only total loss of service allows me compensation,just 7 days of really awful service including customer services, when asked about compensation and I query the criteria,throw a ‘sorry I can’t hear you’... Now that’s really awful customer service 😡
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Richard S
(@engineer59a) reported
from
Corringham, England
@virginmedia 15 minutes wasted waiting on the phone till 9PM For the most awful internet service, 6 days now of truly awful service
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
The man on the phone told me that can’t happen, and that my tv isn’t broke! Totally patronising me! I haven’t even been with @virginmedia for 24 hours, and I am totally appalled with the customer service! I am awaiting a call from a manager. Fingers crossed e understand me!
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
He said that @virginmedia will confirm with the engineers manager that what I am saying is true, and there will be no issues in arranging this. He totally accepts that the virgin box has wrecked my tv... trying to explain this to the people at customer services is another story..
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@bjorn_haynes @vmbusiness Took over 9 days to fix my business land line, retail shop, had customer panicking that we had closed. Not what you want to here. Then no broadband for two days couldn't take care payments, cost us 1000s. Then when down again this week. Biggest threat to my business is virgin.
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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anne hill
(@gorgeousuk) reported
from
London, England
@foxinthebox2010 @virginmedia You do have a point @foxinthebox2010 though because they were asking if customers would be willing to pay £20 one off fee, then £15, £10, £5...which implies they could afford to upgrade for free but just want to squeeze more money of out their customers. We’ve had awful service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marina Thompson
(@mincha2010) reported
@virginmedia Hurrah , spoke to a lovely person, 5 mins issues sorted. The generic email so poorly written with incorrect info caused all the problems. Suggestion, review your emails.....they are causing a lot of your call volume!
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craig w
(@craigw111) reported
@virginmedia They're not available though are they unless you have hours to wait on the phone listening to terrible music. Can you tell me the price of broadband only or BB & phone package please? Or arrange a call back? Why isn't it possible to do this online as you request customers to do
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Liverpool4life🏆🏆🏆🏆🏆🏆
(@King_Salah_) reported
@virginmedia @liamhere Your customer service is appalling... been waiting on hold for over 1 hour
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Tracie
(@TracieMSullivan) reported
@virginmedia I have now sent in a complaint which can take up to 28 days to investigate which is not helpful when trying to give 30 days notice. So disappointed with the service from Virgin
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Mark Davies
(@markeydavies) reported
@virginmedia can someone help?
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Ash Parkes
(@Ashley_Parkes) reported
@virginmedia So the new one has turned up and still the same problem, wired connection about 500mbps & WiFi about 350-400 mbps so no faster than my hub3 with the 350 package! I’m thinking it might be the coax in to the Hub4 ? Can I get an engineer out to upgrade the cable?
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Bex Addis
(@penpoised02) reported
@virginmedia my internet has been on and off all day. It is criminally slow. How the hell am I supposed to work from home with this nonsense?!
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James
(@jamsum007) reported
@virginmedia I thought as much. You can, if as a company your wanted to, but as a process you have decided not to. MH show some real customer service. Don't stick to a process that is not customer centric. Go on impress me...
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James
(@jamsum007) reported
@virginmedia I was being transferred to customer relations to take a look. With all due respect I will not relive the whole experience again now. If you would like to restore any faith get someone to look at a chat that started with Terri the triage at 9:07am and went to Shailani at 9:33am
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Dan Biddle📝
(@DanBiddle) reported
@mrsimonwaldron @virginmedia Yeah - the hub's been ok for a couple of years, but recently (kids off school) its signal has been tragic.