Virgin Media Outage Report in Dartford, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dartford come from postal codes DA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dartford, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Walthamstow, Hackney, Upminster, Lewisham, Basildon, Rochester, Southwark, Bexleyheath, Newham, Poplar, Leyton, East Ham and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Ilford |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Tim Lund
(@TimLundSE26) reported
from
London, England
@AnyaMartin8 @virginmedia You've never been a @TalkTalk customer?
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia morning, your text service seems to have stopped talking to me and we’ve spent another week with no service. Who can I speak to?
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Dan Ward
(@Danward29237729) reported
from
Snodland, England
@richardbranson @virginmedia @VirginMediaCorp can someone please help me get this resolved your company are blaming a 10yr old boy for running up over £400 in charges despite there being no cap on his account even though it was requested at point of salem
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia This same letter twice. Service kept cutting out for while street through April/ May/ June but mostly less than 24 hours. When was more than 24 hours your website was down for logging claims. Was just impossible to speak to anybody so I withheld payment not getting service
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
Ffs @Virgin @virginmedia internet been down all day Pay enough for it when is it going to be fixed ?
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Death Vader
(@majugipoo) reported
from
Romford, England
Hey @virginmedia. My broadband has been down for 2 hours and your website says it's fixed but my modem says otherwise and no amount of reboots has changes this.
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
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Victoria Burns
(@VictoriaLART) reported
from
Hackney, England
@virginmedia internet been down locally since 4.40pm Tuesday - following two engineers messing in the junction box on Kynaston road N16. #workingfromhome 😩
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Mandi Martin
(@jamzack) reported
from
Romford, England
@virginmedia trying desperately to register sim on your network but phone doesn’t want to know! Can’t through via phone or text help, any ideas?!
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** you @virginmedia I want my money back please 😡😡😡😡😡😡😡😡😡😡
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Ruby Atkin
(@ruby__ema) reported
from
Hackney, England
@TalkTalk plz can you fix my WiFi or I’m leaving you for @virginmedia xx
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
Thanks @virginmedia for charging us a disconnection fee of £230 after being told we wouldn't need to pay a fee on the phone. Despite the fact we are being kicked out of our house and you don't provide service in our new area. Really classy move.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia I had a letter saying work was being done on 26th August and may effect broadband but since then the internet keeps going down intermittently throughout day ? No issues listed online can you check if work still being done as I am wfh post code SE39lr
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Christopher Townsend
(@christteach) reported
from
Walthamstow, England
@MediaLow_down @virginmedia Not yet! Hope they will. Yesterday was awful- over 2 hours on the phone. They told us they could do it so we didn't sort out a new ISP now my partner will have to miss a week of work and I won't be getting any school prep done from home before new term.
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia @virginhelp since yesterday 11.26pm have no internet. I’m in area 21. Need to work now. When are you going to fix it? Your customer service is the worst one - useless. I need an answer now because I need to WFH!!!
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Andrew Jarman
(@E7Drew) reported
from
Stratford, England
@virginmedia looks like the mail servers down?
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Marc Gallagher
(@marcgallagher82) reported
from
Rochester, England
@virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia @virginhelp you really don’t care about your customers. I need technician today!!! Area 21 LDN. Won’t be waiting any longer as you always cancel them coming. It’s ridiculous. Can someone finally fix the problem with my internet??!!!!! Today!!!!
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Anne morrison
(@54mum) reported
from
Bexleyheath, England
@virginmedia please forward me the UK telephone number for complaints. Too long to explain the awful service received. I have complained via email but the saga continues! No reply to latest email. Thank you
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Philippa Althaus
(@PhilippaHSmith) reported
Appalled by @virginmedia lack of customer care.Paying for a service that is not fit for purpose #daylightrobbery
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stefanjmachnik
(@fonejacker123) reported
@virginmedia would seem there is an issue but how long do these take to fix !!!!
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Craig
(@TheDarktune) reported
@virginmedia Is there an issue with the my virgin media site? I'm trying to log in but it keeps saying "Oops looks like something's gone wrong our side..." I've tried to raise a complaint but not sure if it's gone through.
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Leigh Cheney
(@cheney_leigh) reported
@virginmedia I've moved property, no issues with my home service just your customer service staff. What exactly do I have to do to speak to a manager
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Aisha✨
(@bayiusnha) reported
@ajnabiyyah @virginmedia Hope the issue gets resolved soon
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Jane Walsh
(@janewalsh47) reported
@virginmedia No they did not I am still waiting to have this sorted i am due a refund no help cannot speak to anyone and again today more money was taken
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Georgina Z
(@Bourb76) reported
@virginmedia broadband has gone down, can’t check service status, the page just disappears. Checked down detector, no issues reported!! 😡😡
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JAMES DEWHURST
(@JAMESbiff) reported
@virginmedia Had my new contract cancelled. Twice. Not been informed just waited home for the new phone to arrive to finally call them to be told it isn’t coming. I then get told they should of called me least twice so when asked call log they never sent and said only rang once. It’s terrible
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Ben Smith
(@ben_smithynffc) reported
@virginmedia No problem atleast i get a reply this time I've also replied
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Tina Robinson
(@tee_444) reported
@virginmedia so called and spoke with a helpful gentleman, but due to cancelling my tv package I had to be transferred to customer relations. This person didn’t have my details and said would call me straight back l. This was 25 minutes ago!!! #poorcustomerservice