Virgin Media Outage Report in Dartford, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dartford, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Waltham Forest, Ilford, Romford, Southwark, Bromley, Dagenham, Poplar, Woodford Green, Grays, Newham, Bexleyheath, Coldblow and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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david
(@kentsoc) reported
from
Biggin Hill, England
@virginmedia I keep getting this message when I try and sign into my Virgin Media Account…. “This service can only be accessed by the primary account holder”. I am the primary account holder.
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Callum McGuire
(@callum1444) reported
from
Eltham, England
@virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
Can anyone tell me why @virginmedia upload speeds are so slow? Downloads are fine but 10Mbs is ridiculous cw my friend's @BT network.
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄
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Lisa Pursey 💙
(@LisaPursey) reported
from
Hackney, England
@virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above
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Eugene Hutton -Mills
(@eugene_hutton) reported
from
Addington, England
Virgin media has been down all day,yet they have not even sent any message to their numerous customers. TIME WILL DEFINITELY TELL
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Julie Compton
(@joozuk) reported
from
Bromley, England
@virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv
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Athaina
(@CharrLady_) reported
from
Sutton at Hone, England
@virginmedia We've been told it's down to a power outage, so area fault.
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Looney
(@LonesomeJay) reported
from
Dartford, England
@virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.
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Sue Groves MBE
(@SUEG46) reported
from
Rochester, England
@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia To be fair, the TV is better via Virgin and download speeds are good too (most of the time) but you fall down on broadband reliability, upload speeds and landlines costs.
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
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Terry 🦇🦒🦁
(@TerryF1010) reported
from
Bexleyheath, England
Afternoon,Placers, although I suspect that we might be a bit thin on the ground today thanks to the Virgin Media outage. And either that bloke is 8' tall or that lady is a Borrower. #APlaceInTheSun
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia Yes I have but the download speed is fine. The problem is that you peg the upload speeds down to 10mbs. We used to get that over copper cables. It's time to step it up a notch.
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia 100mbs download is fine, but 10mbs upload is silly in this age. It's too slow for uploading to YouTube.
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DEREK BURGESS
(@derekcburgess) reported
from
Walthamstow, England
How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Griffiths
(@cheeks1969) reported
@virginmedia your wifi is terrible and you seen unable or qualified enough to rectify our problems
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Ursula
(@UliLuli8) reported
@fiveub @virginmedia I wouldn't bother. Yes the download speeds are good but the customer service is beyond shocking. I've never dealt with such horrendous customer service.
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Stuart Canning
(@stuartrtcanning) reported
@nathan1harrison @virginmedia Have you tried phoning them about it? Or using the live chat service to report the problem? You can do live chat via the app or on the website.
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Kane Grigg
(@2004Kane) reported
@virginmedia is there any way I can request a call from a CSA? For weeks now our broadband has been shocking, we pay £46 a month for the slowest speeds. Never works properly and cuts off completely regularly. I want it sorting. I can't get through on the phone.
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xPhiie
(@phiie_x) reported
@virginmedia I will ask my partner to do so as he is the account holdet. As I'm typing this it has gone down again.
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Grizzly0566
(@Sibbons0) reported
@virginmedia what ******** is going on with the WiFi tonight can’t even watch 1 YouTube video without the WiFi cuttin out my dads paying an extra £10 a month for better internet and it’s getting worse
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Nick Ratcliff
(@nnickr) reported
Install kit for 500 users, connect 1000 users. Expect everyone to work from home and fail to install extra equipment and then fail to deliver usable broadband #virginmedia #bransonlineshispocketswithnhsmoney
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WirralAnglingCentre
(@wirralangling) reported
@ALANMYERSMEDIA @virginmedia I,ve been with them for over 15yrs in our business It's appalling customer service have contacted them 4 times recently they hung up twice after 35min We will be moving in the new year to another provider Good luck Alan 👍
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Mark Hutchinson
(@bpl1027) reported
the virgin media wifi signal is shocking been like it for last couple of weeks #virginmedia BS13 area
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Jason Holland
(@jasonholland) reported
@virginmedia Text support is actually taking days, not hours, to reply and the thread subject gets lost in the process. Phone support: on hold for over an hour then goes dead. Meanwhile, my broadband connection is intermittent even after following all instructions online... HELP!