Virgin Media Outage Report in Dartford, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dartford come from postal codes DA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dartford, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Sevenoaks, Upminster, Woolwich, Eltham, Leyton, Hackney, Lewisham, Ilford, Dagenham, Dartford, Poplar, Aylesford, Bromley and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Sevenoaks |
||
| Upminster |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia I’ve never had this problem before
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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bendeguz270
(@bendeguz2701) reported
from
Romford, England
Virgin media @ I had enough of virgin media enough wish they stopped calling fro. Call centre never never answer call from v media outside Europe
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Abbi Mitchell 🔮
(@_abbimitchell) reported
from
Romford, England
@virginmedia our internet has been rubbish lately but today it’s completely down with no signs of life. Tried to check service on the website and your website says our post code isn’t valid?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia There is nothing with service could I have a hub 3 ??
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Alison Price
(@alij_price) reported
from
Bromley, England
Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff
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Alison Price
(@alij_price) reported
from
Bromley, England
@virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia The WiFi has problems
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✨Siany Sparkles 💙 ⭐️🏳️🌈💙💕
(@spencer_sian) reported
from
Bromley, England
@virginmedia wondering if there are significant issues in the BR7 area -Chislehurst
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G funk
(@orchard_chronic) reported
@virginmedia The funny thing is it's been like this for ages. Yet, no sign of any improvement at all, even after all the complaints you receive. All we get in return is a **** service and inflated prices. Dd will be cancelled. See how quick yous act then.
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JsP209
(@P209Js) reported
@virginmedia why have you turned down my internet speed without contacting me and letting me know?
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Suzanne Wood
(@northcamesouth) reported
@iainrm70 @virginmedia @FreeviewTV Thanks Iain. I've been with Virgin Media too long. They only seem to care about new customers. Utterly disgraceful service. Complete disconnect between their telephone answering people and the overworked engineers on the ground. Too many broken promises and broken cables!
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Anna Richmond
(@anna_woolhouse) reported
@sarahcorrigan @virginmedia I’m having massive issues with the accessibility of their customer services too, not just for D/deaf service users - doesn’t seem to line up with their access statements
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G funk
(@orchard_chronic) reported
@Eltian0 @virginmedia Spent nearly a whole year trying to get a account changed over, sent them the documents they they needed 3 times recorded delivery, and twice they claim they never received them,even tho they signed for it. The company is a joke!
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Ray
(@Rayyoung55) reported
@OffMyNoodles @virginmedia Can’t be as bad as @OVOEnergy. Useless bastards.
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Rebecca Cotugno Dunkley
(@rcotugno11) reported
@virginmedia No times available. Can you confirm there is a technician team fixing this issue?
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
@virginmedia Okay, this is ridiculous. You need to register to get service credits!!! You have 48 hours to fix it so services are restored in this 48 hour window, technically even though 3 days of outages this week, 3 separate outages. I need to call in about number port, 1/2
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David Connolley
(@Davidlifehealth) reported
@virginmedia I was on hold for 30 mins then when hold music stops it seemed I was muted till the line finally disconnected. Appalling service with more money taken from my account than previously agreed.👎🏾
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Fancy Little Keeks
(@keeks_) reported
@virginmedia Is this why the 0800 052 2001 number is not working at the moment? I'm trying to call about a letter I received about price changes.