Virgin Media Outage Report in Dartford, Kent, England
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The latest reports from users having issues in Dartford come from postal codes DA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dartford, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Walthamstow, Hackney, Upminster, Lewisham, Basildon, Rochester, Southwark, Bexleyheath, Newham, Poplar, Leyton, East Ham and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Ilford |
Internet | |
| London |
Total Blackout | |
| Walthamstow |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
The man on the phone told me that can’t happen, and that my tv isn’t broke! Totally patronising me! I haven’t even been with @virginmedia for 24 hours, and I am totally appalled with the customer service! I am awaiting a call from a manager. Fingers crossed e understand me!
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
@virginmedia It’s not a connection issue. Your engineer fitted my 10 year old tv with the latest HD box, which has overloaded my HDMI ports & my tv is now broken. Customers services do not understand what I am saying. The engineers have both confirmed a replacement tv needs to be sent out.
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course
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eternal optimist
(@dettybo) reported
from
Dartford, England
@Louisemtg @dartfordliving @virginmedia Thanks, the trust pilot reviews are awful. I've told them I don't want it but they're not happy with the speeds of BT
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@KatiaDelNegro @virginmedia Ps I can’t believe they are telling you to check your cables . The entire of sw5 and w8 is down
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Hi I’ve run the necessary tests that are on ur service page and there’s no problems but some of my recordings are still not very good quality and I am unable to watch them
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@LOLRoadhouse @virginmedia I too am appalled at the way I was treated by the virgin media customer services people . Suggest you complain to @ofcom
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@KatiaDelNegro @virginmedia Yes I am experiencing this too in sw5. Was staggered at the rude stance taken by customer services when I phoned up
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
And now ALL of my channels are ghosting. The picture is so bad I can’t watch anything, on any channel. My tv was totally fine before they arrived! The engineer said for me to call @virginmedia customer services, tell them what had happened, and a replacement tv will be arranged..
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Andrew Fleming
(@Andrew007Uk) reported
from
Sutton at Hone, England
Think I am cursed with home internet. All the trouble in India and now a culmative 2 hours trying to contact @virginmedia with no success of speaking to a human back home. All data expired and phone line/TV also not working so we must refresh and start again tomorrow 😳
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@deborah_bonetti @virginmedia I live in sw5 and have been without broadband all day: I have been utterly appalled at the rudeness and ineptitude of their customer services people.
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Alan Macintosh
(@macintosh74) reported
from
Romford, England
@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@alandavies1 @virginmedia Having just experience this call centre I must agree. The level of unprofessionalism rudeness and incompetence was staggering. Especially towards a loyal customer of many years’ standing
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
He said that @virginmedia will confirm with the engineers manager that what I am saying is true, and there will be no issues in arranging this. He totally accepts that the virgin box has wrecked my tv... trying to explain this to the people at customer services is another story..
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Steven Cooke
(@StevenCooke94) reported
from
Poplar, England
@virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Clark
(@TehBrickz) reported
@adrians_reality @dyarikku @virginmedia Oddly enough I’ve not had any problems this week ( in Canada also ) but I’m with TekSavvy. Cheap and reliable if you can get it
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Gamriali Mymonee
(@GamrialiMymonee) reported
@virginmedia I am a M500 broadband subscriber, who has been getting 275 mpbs download and 29 mbps upload for the last week. Your service is not cheap and you are essentially ripping me off with £59/month bill and rate limiting my connection speed to half of what i should be.
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Kiran XMx
(@Kiran_MX) reported
@virginmedia Nope, no connection since November when we moved, and we can’t cancel it to take on another option because we keep getting passed around then cut off.
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Kiran XMx
(@Kiran_MX) reported
@virginmedia You’ve moved our reconnection apt 3 times - now to Jan - had no internet since Nov! We rang to complain & cancel - been cut off three times. Complaints line said they would call us back in 20 mins. No call. You’re still taking direct debits too!!
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Vex
(@DarkLordMeggy) reported
@virginmedia This is the 2nd time we've had an outage of internet. Last time it took 7 days to fix it. Your service updates have gone from 12pm, to 3pm, to 9.30pm and now 10am tomorrow??? But your rep over the phone said you won't have anyone working tomorrow or on the 25th!
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DarthJDG
(@DarthJDG) reported
@virginmedia, you have my respect. I've been writing software for 20+ years, but it takes some big ***** to go live with an untested UI just before Christmas. Pro tip: if your UI rounds down the payment amount, maybe don't threaten with charges for having a £0.35 balance.
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DJ DEXTA
(@DJ__DEXTA) reported
@vbcatlady @LoadedStudios @virginmedia Tell me about it! I'm hoping they fix this before the end of tomorrow, if not are they going to down tools until after the Bank Holidays? That would mean we won't see a fix till 29th at the earliest!
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Robbie Davin
(@Robbiedavin) reported
@virginmedia Hi Went through all checks and still not working! Can’t access on demand, apps - well can only get live TV and now else
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Stuart Walker
(@loftuscoast) reported
@tazmattar @virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009536556. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 24/12/2021 10:00:00. The Virgin Media Team.
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VB
(@vbcatlady) reported
Why is this #Virgin #Virgin Media outage not being reported in the news???