Virgin Media Outage Report in Dartford, Kent, England
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The latest reports from users having issues in Dartford come from postal codes DA1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dartford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dartford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dartford, England
The most recent Virgin Media outage reports came from the following cities: Newham, Southwark, Dagenham, Orpington, Poplar, Ilford, Hackney, Basildon, Barking, Gravesend, Waltham Forest, Bromley, Romford, Longfield, and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Internet | 13 minutes ago |
|
Southwark
|
Internet | 12 hours ago |
|
Dagenham
|
Wi-fi | 14 hours ago |
|
Southwark
|
18 hours ago | |
|
Orpington
|
Internet | 20 hours ago |
|
Southwark
|
Internet | 21 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Pam Ford (@ThePamFord) reported from Ilford, England@virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy
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AJB Consultancy Group Ltd (@ajb_ltd) reported from Sutton at Hone, England@virginmedia our Tivo box is showing menu and sound but no picture. Worked fine for 2 weeks in cooling off period. Also was on hold for 35 minutes today. Please provide solution. Not happy.
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Sara Sparrow: Handmaid. (@20S0mething) reported from Eltham, England@virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service
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AJB Consultancy Group Ltd (@ajb_ltd) reported from Sutton at Hone, England@virginmedia new customer and TiVo box is not working after 2 weeks. Shows menu and sound but no picture. Please provide a solution. Not happy.
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jimboid (@jimboid79) reported from Bromley, England@virginmedia @joob1977 I've recently moved and am trying to port my old landline number to my new address. I've been trying to speak to someone for 3 days. Even the messaging hits a brick wall as soon as I get transferred to customer service. Please help!
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James Marsh (@JamesMarsh1974) reported from Crayford, England@virginmedia Just check area 22 for problems, please.
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Cheryl Ewan (@cheryl_peril) reported from Bromley, England@richsnelling It doesn’t help that our Virgin Media is out of action. Long story and not their fault.
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money
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Sam Hicks (@candylion5) reported from Sutton at Hone, EnglandInternet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!
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amelia (@ameliavickerypr) reported from Hackney, England@virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it
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James Marsh (@JamesMarsh1974) reported from Crayford, England@virginmedia You are, as ever, not admitting any service issues. Have run your tests through the site and restarted my entire home network.
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I am Burt Reynolds (@nonangrybiker) reported from Walthamstow, England@virginmedia My home phone ran out of battery. I had to call back on mobile. Sorted now, just not very good service is all.
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philip gibson (@nisbig10) reported from Sutton at Hone, England@virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy
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AJB Consultancy Group Ltd (@ajb_ltd) reported from Sutton at Hone, England@virginmedia No difference. From the amount of complaints I have read on the same issue I think you know what the problem is with the new box.
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Sharron O'Connell (@heysharron) reported from Hackney, England@virginmedia i am your customer want to leave cause shit service tweet back #shit poor don’t care leave you hanging 😩
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@virginmedia By the way. 150 not working
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Dave Debenham (@Dave_Deb) reported from Eltham, England@virginmedia Hi... I've been on the phone to tech support and they have tried to register me with no joy. I was simply told that the system is down and they couldn't help.
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Chaz Rivers (@ChazRivers) reported from Bromley, England@virginmedia Just says a problem that was fixed at 4PM. It was going full wallop about 30 minutes ago, but then stopped working. When running the connection test it can’t fix it. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter G (@mowgles13) reported@virginmedia had a call from this number 01275 392799 they said they were you. I’m not a virgin customer and wanted to pass this on.
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Harvey Hood (@HarveyHood6) reported@virginmedia I have not been able to set my TV up since you provided it in December. It is impossible to speak to anyone as It just reverts me to the website for help and hangs up. The website has not resolved this issue. Terrible customer service and really expect better.
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Natasha (@Natasha49312983) reported@virginmedia DO NOT give Virgin your money!!!!! They will refuse to cancel your contract. I've been in a cancellation queue for 16 days and now received another bill!!!
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James Hurley (@jameshurley) reported@virginmedia hi there - been on hold for 50 mins, any guidance on call wait times? Happy to resolve my issue over online chat if easier...
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Ryan Blackwell (@Ryan_Blackwell) reported@virginmedia just spent over 2 hours on the phone, got passed from caller to caller, then for no reason you just hung up on me. All this literally just to cancel my internet. How is it this difficult!?
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Gregor Ferguson (@GregorFerguson2) reported@virginmedia The point is the text chat system doesn't work. And it's the same slot that I changed from. Why not just say we have appt on such and such date text 1 to accept or 2 to reject.
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Sarah Weston (@Sarahweston28) reported@virginmedia my wifi is shockingly crap, your app doesn’t work and you don’t answer you phones. Presumably if I cancel my direct debit you’ll get in contact with me pretty quick then??
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neotdell (@AnnoDell) reported@peltonboy @virginmedia @virginmedia only want money, when we moved house the refused to refund some money because they said I had breached the contract, I had told them I wanted to keep the service but they said the didn’t cover our new area so it was my fault.
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Robin Bunce (@RenegadesRobin) reported@virginmedia our internet went down at 8.20. It’s still off. Any sign of a fix? How do I claim compensation?
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Geoff Airey (@geoffairey) reported@virginmedia I’m very, very annoyed and frustrated at the moment. I was promised I would be called back within 72 hours of speaking to one of your agents last Thursday, even accounting for the weekend, that should have been on Tuesday and now I cannot get through to your contact centre. Poor.