Virgin Media Outage Report in Dartford, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Dartford come from postal codes DA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 06: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dartford, Kent, England
The most recent Virgin Media outage reports came from the following cities: Newham, London, Hackney, Upminster, Gravesend, Romford, Southwark, Orpington, Dartford, Sevenoaks, Poplar, Dagenham, Waltham Forest, Barking and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hackney |
||
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Trevor John Cheal
(@TcEllalou21) reported
from
Rochester, England
@virginmedia this is getting a right joke now no one wants to help us and tell us when we will be getting our service back #superslow
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Ben
(@benjaminlangham) reported
from
Basildon, England
@richardbranson your virgin media service is shocking! I thought your ethos behind running your companies was a lot better than the top providers but I was wrong, your worse! #leaving
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Trevor John Cheal
(@TcEllalou21) reported
from
Rochester, England
@virginmedia I'm a customer in the Medway area we have not had any service for over 30hrs now this is disgusting
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia I’ve just been hanging in for 20 mins to let you know I’m leaving so how long will a complaint take !!!!!!! Still hanging on 😤
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia Also your response to social media is crap
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Rich Homie Yom
(@yomzworld) reported
from
East Ham, England
@virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia Still hanging on 25 minutes you really care about your customer
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Loris Zubanović
(@LorisZubanovic) reported
from
Ilford, England
@virginmedia No, still no service. I called and they told me it would be back at around 12h, but then got an SMS telling that it would be around 14h. They move that target every few hours.
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@virginmedia 4o mins into watching #AStarIsBorn and there's a problem with my mates connection on her media box... Sort this 🤬 out.... grumpy is an understatement.) Lucky there's wine or you could have 3 pissed off ladies calling you waiting to be next for the next hour!!!
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@virginmedia never use #virginmedia constantly shafting us for money for things we haven’t agreed to. 4 months in a row, 4 different things. Now denying conversations happened and won’t recall recorded calls. Disgusting for a 15yr customer.
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia your customer service is the worse
-
Jim Hawkins
(@jhawks200) reported
from
Rochester, England
@virginmedia can you please update on Virgin Services in the ME2 Area as all TV Internet and Phone are still not working since 5.30pm
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Wale Gates 🇳🇬🇬🇧
(@walegates) reported
from
Rochester, England
Hey @virginmedia! Your service is down in the whole of Strood. It’s been down since Friday, you are definitely going to lose a lot of customers this year from ME2. Fix it please, keep saying your engineers are on it. They not.
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Caroline Murphy
(@carmurp) reported
from
Walthamstow, England
@virginmedia No it has not been fixed. The WiFi returned temporarily and it has gone again....leaving my children with no access to essential online learning resources. They have not been able to do their homework all weekend. This is extremely poor service. You need to fix ASAP.
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Gill Dale
(@GillDale3) reported
from
Sutton at Hone, England
Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
-
Kyle Simon Fair
(@KyleFair1985) reported
from
Romford, England
@SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Be sure your sin will find you out 💙
(@journokeith) reported
@virginmedia If a Hub 4 will sort the problem, just give me a UK based phone number of someone who knows what they are taking about so it can be fixed.
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Helen Ambler
(@helen_ambler) reported
@virginmedia It has gone down fairly recently but I wouldn't know. Like I say, I haven't been informed. I've reported service outage via your website but, surprise, the refunds never come!
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Grimmers
(@Grimmers92) reported
Just bought virgin media and struggling as I'm getting 100 packet loss on my Xbox series x @virginmedia any help?
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Guy Leech
(@guyrleech) reported
@KevWrigley @BenWright1028 My @vmbusiness download is 400Mb/s and upload 40Mb/s which I've not had a problem with as I don't upload much and meeting software seems to work ok with an HD webcam
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🦋Niki 💜
(@NikiNoox) reported
@virginmedia So why am I getting calls where every time without fail there is just silence or a call centre chatting but no one talking to me? I understand marketing - but this harassment.
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Tighe32
(@Tighe32) reported
@Grimmers92 @virginmedia Try this. Go to Network settings> Advanced settings> Alternate port selection> Manual> and select an alternate port 55244 or 55584.
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-Azur -
(@Floofcx) reported
@virginmedia Hi, would it be possible to have an engineer come by and do some checks(SE1 5UY surname is Bradley) as our house net has been on and off for the past 5 months,keep getting told it's a ratio issue but has only been effecting us. Unable to access VM site currently.
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Helen Ambler
(@helen_ambler) reported
@virginmedia Yes I realise that, but if there's been planned maintenance, I've never been told in all the years I've been with Virgin.
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Ali_Ali_Ali
(@ali_akbar_79) reported
@virginmedia my phone line is not working! I did your check online, it says there are no issues!!! Phone line down since last three days!
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Barry
(@Barry80901949) reported
from
Bradford, England
@virginmedia She will email her details now. If there’s no resolution in 24 hours I will take this higher