Virgin Media

Virgin Media Outage Report in Dartford, Kent, England

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The latest reports from users having issues in Dartford come from postal codes DA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dartford, Kent, England 08/26/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dartford, Kent, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Waltham Forest, Ilford, Dagenham, Barking, Southwark, Newham, Romford, Bexleyheath, Chigwell, Stepney, Poplar, Bromley and Grays.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomHackney Wi-fi
United KingdomLondon Total Blackout
United KingdomWaltham Forest Internet
United KingdomIlford Internet
United KingdomLondon TV

Community Discussion

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Virgin Media Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • Caz_Candiboots Caz_Bolt (@Caz_Candiboots) reported from Bromley, England

    Sure someone having a fricken laugh, now the line dead... Anyone on #virginmedia in the orpington area having trouble with their land line?.

  • BellaMarieUk Bella-Marie (@BellaMarieUk) reported from Walthamstow, England

    @virginmedia my internet is down again. I was without internet from Tue to Sat and now it’s happened again. What is going on? I can’t do any work!!!

  • ratandnob Rob and Nat (@ratandnob) reported from Bromley, England

    @virginmedia do you think you could actually repair the broadband and TV fault in the BR2 area? It’s been off for nearly 24 hours now and the fix estimate keeps getting put back. I might hold off the my next direct debit….sound fair?

  • bludogsix Ethan Truss (@bludogsix) reported from Romford, England

    @virginmedia We haven't had a stable connection since January and our internet drops out at least 20 times a day. Your customer service line is anything but useful, as no one seems to be able to figure out the issue that is causing this consistently inconsistent internet service.

  • ratandnob Rob and Nat (@ratandnob) reported from Bromley, England

    @JohnKingscott @virginmedia As an IT manager for Her Majesty’s Treasury I find it annoyingly ironic that my role now involves governing their hybrid video calls but I can’t actually join any because my broadband is down. Ridiculous. I’ll be discussing compensation for loss of service with the area manager

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • mangrovedrink nickdrinkman (@mangrovedrink) reported from Ilford, England

    @virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit

  • Yadzinooo YM (@Yadzinooo) reported from Ilford, England

    @virginmedia @VirginMediaNews Virgin definitely had the worst customer treatment/service I’ve ever seen

  • c_vanadium0509 Claire Newton (@c_vanadium0509) reported from London, England

    @virginmedia any updates on the outage in SE London? What is the eta for resolution?

  • ratandnob Rob and Nat (@ratandnob) reported from Bromley, England

    @virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009165729. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 17/07/2021 20:00:00

  • TallSteveTV1 Tall Steve TV (@TallSteveTV1) reported from Stratford, England

    @ThreeUKSupport Hey @ThreeUKSupport , can you acknowledge there is a 3G/4g capacity issue at Stratford? Says I have 4g but simply doesn’t work, yet fine away from Stratford. Fortunately @virginmedia tfl WiFi saves a 1hr wait this afternoon.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.

  • KyleSew2112 Kyle S (@KyleSew2112) reported from Bromley, England

    Virgin media is ****, not cable #thismorning

  • KyleFair1985 Kyle Simon Fair (@KyleFair1985) reported from East Ham, England

    @virginmedia additionally we spoke to four advisors, who told us a ‘manager’ would call back in 24/48 hours - this never happened. What sort of company is this? She is SEVENTY FIVE years old, shame on you. Now she is stuck in her contract. It’s been one month

  • kanyonatic Mary (@kanyonatic) reported from Sutton at Hone, England

    @virginmedia All anyone can say is there is an issue and it’s being fixed but they don’t know when

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • hakster2 hakster (@hakster2) reported from Walthamstow, England

    @virginmedia the most expensive internet money can buy but goes down twice in 4 days and takes 48 hours to fix 45 min on the phone to be told nothing they can do shocking customer service

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….

  • MiahShipon shipon miah (@MiahShipon) reported from Poplar, England

    @virginmedia sort your network out unable to call any mobile numbers from my phone. It looks like it is affecting a lot of users. The least uou can do is put a website or twitter update

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Bilkat Kate Keay (@Bilkat) reported

    @virginmedia Each time I call I’m told my delay of installation refund, installation fee plus connection fee will be credited back to my account within 4 days. This has not happened even after 4 calls?! Now no wifi since Thurs, been told my service is slow but should work, engineer on Tues.

  • dpjohnston10 Darren Johnston (@dpjohnston10) reported

    @virginmedia Me again. Turns out your awful, deceitful company has done it again. Told me to resolve this issue I should speak to my bank to get my money back. Bank says that’s not possible. Please can I have a number so I can speak to an actual person. Not acceptable at all.

  • gary_semark Gary Semark (@gary_semark) reported

    @virginmedia I cannot believe that our hard drive has failed giving us the green screen of death and get told by customer services the first appointment for an engineer visit is Friday, that’s a shocking service not having any TV for 5 days!!

  • ArianeSherine Ariane Sherine (@ArianeSherine) reported

    @virginmedia I actually don't know, sorry - I just know I'm still paying for it and am on contract so can't leave without paying a massive disconnection charge (£273 approx, I seem to recall). The new buyers of my previous address have installed Plusnet so they're not using my service.

  • laurabazile Laura Bazile (@laurabazile) reported

    @virginmedia @virginmedia replied and sent details accordingly. And internet is down again in my area. When this will end as in when will I get the service I’m paying for AND real #customerservice #fail

  • mohsonhussain Mohson Hussain (@mohsonhussain) reported

    @virginmedia I guess it's a no. I've been told the IT issue with Netflix has been logged.

  • OftCr Maria Hampson (@OftCr) reported

    @virginmedia all these issues were having with the Internet and was sent a text Fri saying all was fixed!! Now it's saying 20th Oct b4 being fixed !!!! Do we fwt money off this months payment due to not having full use?

  • djdraper11 David Draper (@djdraper11) reported

    @virginmedia Yes but not specific to the issues im having

  • steveandcamera Steve Hayes (@steveandcamera) reported

    @virginmedia Tried that, sent me a text with a link to do some checks once again, If that doesn't work I can now wait again for 24 hours before doing anything further??????

  • HolyCrusader96 ☩ The Slavik Crusader ☩ (@HolyCrusader96) reported

    @virginmedia No I haven't, as it was rather obvious that there was a problem, but as of right now, it seems to be acting fine. I'll respond again and check if it does happen again