Virgin Media Outage Report in Dartford, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dartford come from postal codes DA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dartford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Dartford, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Romford, Leyton, Hackney, Lewisham, Southwark, Upminster, Basildon, Rochester, Walthamstow, Barking, Coldblow, East Ham and Thamesmead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Total Blackout | |
| Ilford |
Internet | |
| Romford |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Merrell-Ann Bradnock
(@trousseaudiary) reported
from
Romford, England
@virginmedia is the internet down in the RM3 area?
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia I have waited two days for someone to contact me, regarding a broadband problem and all I get is a automated reply telling me someone will get back to me. Unacceptable virgin media. I am not happy.
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Maria David
(@2wheelchick) reported
from
Bromley, England
@virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.
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kali ace
(@GrandmasterAce1) reported
from
Grays, England
@SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia still having problems in sE6 london
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YVETTE OBERTELLI
(@YOGACTIVEYOGA) reported
from
Romford, England
@virginmedia I do need further assistance as my router is 10 years old and my interbet is on an off daily i lost so much work over this as neef to teach online and even my children are unable to do their homeworks. I tried to book an engineer to come out but your page is not working either!
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Gaz the Red
(@redgm99) reported
from
East Ham, England
Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠
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Lisa Joyce
(@lisajoyce33) reported
from
Bromley, England
@virginmedia for the last few days our internet and signal has been very poor, when I go onto the website to check the status it says it is unavailable, could you look into this please, Se207xn area
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.
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Morris the Cat.
(@contact400) reported
from
Romford, England
@virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia No. We still don’t have any internet or TV and haven’t spoken to anyone. @VodafoneUK have sorted us out with extra mobile data. Can you share an email address so I can make a formal complaint please.
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown
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Dr Andrew Fleming
(@Andrew007Uk) reported
from
Sutton at Hone, England
.@virginmedia - my internet is faulty, your automated help is not helping, you call centre is closed and I have never been able to make your on line services work since you involuntarily ceased paper based communications. Please can someone get in touch?
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Tony Wiseman
(@tonywiseman1976) reported
from
Romford, England
@virginmedia Do you intend to issue my refund or penny pinch?
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Curtis
(@palace65) reported
@virginmedia I am and absolutely appalled with your customer services
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Angela
(@ScottishLass73) reported
@virginmedia Ok, I will also be needing the details of how to cancel my contract as I’m still in cooling off period
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Tim
(@shoottheducks) reported
@tonymc39 @virginmedia genuinely the worst broadband package and absolutely the worst customer service out there.
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Paul Winstone
(@doobleshaft) reported
@virginmedia What's happening with internet in SA10 area? I found issues with streaming and in the same room as the router where I normally get 800mbps plus, I now am lucky to get 25mbps.
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Femi ♟
(@fh3mi) reported
I’ve lost five games from division 8 - 7 because my stupid wifi keeps cutting out and these are games I was winning with a huge margin. @virginmedia fix your silly wifi.
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susan reay
(@rubyreay) reported
@virginmedia Is there a problem in the BL4 area I can’t get into my account
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Rand
(@Raz625772) reported
@virginmedia @virginmedia please. It’s getting really bad. I’ve made a complaint to @CISASUK on this issue.
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‘The Stat’ 🇺🇦💙
(@agiantstale) reported
@virginmedia I have been sent a SECOND replacement SIM and can NOT activate it as YOU cut off my old sim. PLEASE can you help with this?? I NEED to be able to call people on my phone!!! I can't even call you for help with no working SIM!!!!!!!
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Chris Kettle
(@chriskettle3) reported
@virginmedia Hi. If I DM you my postcode can you confirm if I am eligible to get your internet service please?
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John Crab
(@shockwavegb2) reported
Virgin media wifi is still down. Apparently they have been sending out an engineer for over 48 hours with no real communication. Terrible service, will be looking for another provider asap