Virgin Media

Virgin Media Outage Report in Dartford, Kent, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Dartford come from postal codes DA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dartford, Kent, England 05/06/2025 05:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dartford, Kent, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Poplar, Lewisham, Southwark, Coldblow, Gravesend, Dagenham, Beckenham, Basildon, Grays, Leyton, Eltham, Upminster and Dartford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomHackney Phone
United KingdomPoplar Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @Ofcom @virginmedia @BBCWatchdog Virgin Media, you are the worst! Offering me a paltry £20 compensation for 10 days of total service loss. You deny it was a total loss not intermittent so I am not eligible for Ofcom compensation! False! #virginmedia #poorcustomerservice

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    @NOWTV So cos @virginmedia had problems and I could only watch this via app last weekend, I restarted my @NOWTV entertainment sub just to binge watch on Sunday

  • Lonmark1980 Markie (@Lonmark1980) reported from Bromley, England

    So annoying at @virginmedia internet had gone down!

  • KeithBursnall Keith Bursnall (@KeithBursnall) reported from London, England

    @virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all

  • BenAlderweireld Mate Parlov (@BenAlderweireld) reported from London, England

    @virginmedia omds can you sort out your ‘service’

  • aubreydav1s Aubrey Davis (@aubreydav1s) reported from Ilford, England

    @virginmedia Still down. So I’ve now missed two live games and soccer Saturday. Been on hold at your call centre for 30 minutes now as well

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @virginmedia When my broadband went down and I had to deal with your customer service #virginmedia #fixmybroadband #poorcustomerservice

  • ValetShoeDoc Valet@Shoe-Doc (@ValetShoeDoc) reported from Romford, England

    @virginmedia Virgin Boardband why for the last 3 THURSDAY in a row that there is a Boardband outage in the RM26QD area. We work in a society where companies allow working from home. Called Customer Service who was just reading a script and repeating himself. Sort it out Virgin

  • Holly_Christie Holly Christie (@Holly_Christie) reported from Walthamstow, England

    @james_etheridge @virginmedia I found Virgin so unreliable and their customer service so terrible that in the end I left them after 8 years of loyalty because I just couldn't work out what I was even paying for...

  • potentialprodz potentialproductionzmusic (@potentialprodz) reported from Hackney, England

    7 days time to no more bad service, disrupted TV and broadband service of Virgin Media. I'm saving myself £600 plus increased prices annually. So downsizing technology and reducing carbon footprint = 1 fone, mobile data and 1 computer. Will only have what I use! TV is next. Yay

  • tonypaulway Tony Way - Bloke off the telly (+Films) (@tonypaulway) reported from Hackney, England

    @profanityswan I mean, his pinned Tweet is a public complaint to Virgin Media customer service from 2016. So that’s what your dealing with.

  • HazardOnTrack Aaron (@HazardOnTrack) reported from Rochester, England

    @virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs

  • FelicityJBee Felicity Bainbridge (@FelicityJBee) reported from Poplar, England

    Disgraceful customer service by @virginmedia - 15 min wait to discuss £20 increase in bill with no comms. RUDE staff ‘I don’t care if you want to leave’, immediate transfer and 15 more mins of music... APPALLED. #CustomerService #fail

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @tinytwink @virginmedia Not the rubbish customer service line, wish you luck

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • mgrazia_baf sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋 (@mgrazia_baf) reported from London, England

    In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @adelarks @GemMcK13 @virginmedia Just cancel your contract if you're not getting the service

  • sophie_9_ Sophie (@sophie_9_) reported from Crayford, England

    @Sitdown_Jim @GilesyL14 @O2 @virginmedia EE was awful today aswell

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @virginmedia Spoke to your woeful customer on Friday about how much compensation I was going to receive for my outage,I was assured I would get a call back, still waiting!!! #virginmedia #poorcustomerservice

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @BBQColin @virginmedia Fingers crossed they resolve it soon. No amount of money can make up for it, I would just like decent customer service that gives you concise, current and correct information as well as regular updates #virginmedia #fixmybroadband #poorcustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fernhoggan fern (@fernhoggan) reported

    god virgin media are the worst, I paid my bill under 3 weeks ago and they’ve just cut my wifi for not paying ? always a problem with them idk why I haven’t switched yet

  • daletillidie mike rafc (@daletillidie) reported

    @virginmedia can you explain why we have no Internet and WiFi in the L21 area for the past 26.5 hours yet your website says no issues....I await pathetic generic answer

  • skiiwiddaGlee Skii 🇽🇰 (@skiiwiddaGlee) reported

    @ilhxvn I heard virgin media is a bag of **** aswell

  • ScottH__ SCOTT (@ScottH__) reported

    @virginmedia yes same issues. been like this for months pls help me

  • conor_hackett Conor Hackett (@conor_hackett) reported

    @virginmedia Thank you. If I fail to be able to speak to somebody with these methods i'll make a complaint to ofcom. Your packages should be as easy to unregister from as they are to sign up.

  • cliff_torr cliff torr (@cliff_torr) reported

    @virginmedia I’ve still not been contacted regarding the complaint. That’s really bad, don’t you agree?

  • thehaughtykid William (@thehaughtykid) reported

    It's been 5hrs of restarting the router now, the WiFi is still intermittent. @virginmedia any ideas of what could fix it? Also is their any chance I can get the new hub 5 as my current one gets quite hot when in use. #lockdownuk #virginmedia

  • mistamema lol (@mistamema) reported

    @virginmedia I have fibre optic internet but internet is down, fix it ffs

  • BenKnight Ben Knight (@BenKnight) reported

    @virginmedia my internet has been horrendous for days now, the latency is terrible and makes pretty much everything unusable and there is no way I can see of reporting a fault... driving me mad 🤯🤬

  • JJPR2 JJ Coulton (@JJPR2) reported

    @virginmedia full services down again! I've had 4 engineers out over the few months and not one of them know what they're doing. Definitely time to get a new more reliable provider. Anyone any recommendations?