Virgin Media

Virgin Media Outage Report in Dartford, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dartford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dartford, Kent, England 03/29/2024 04:30

March 29: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Dartford, Kent, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Woolwich, Walthamstow, Southwark, Lewisham, Ilford, Laindon, Blackheath, Lee, East Ham, Beckenham, Woodford Green, Charlton and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLongfield Internet
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dartford, England

Latest outage, problems and issue reports in Dartford and nearby locations:

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia you have less than 20 minutes it get the service back up and running or it’s contract cancel time #LineOfDuty

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)

  • owensirons93 Andrew Owen (@owensirons93) reported from Corringham, England

    @virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    @virginmedia Hi, I’m in East London and the internet has been down for 24h now. When are you planning to fix the issue??

  • pantolady Deborah Barnard (@pantolady) reported from Bexleyheath, England

    @JulieBoon @kimbochambers I think it was a Sky problem. Ours was fine on virgin media x

  • SarahWaygood Sarah Waygood 💙 (@SarahWaygood) reported from Sutton at Hone, England

    @virginmedia please could someone contact me. On hold for 20 minutes. No TV service.

  • daviduaregod paul davis (@daviduaregod) reported from Romford, England

    @virginmedia I want to upgrade as I had problems with my income but I can’t do it online don’t say nothing about my next package it’s. A disgrace I can’t phone as it cost me

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    @virginmedia It says on that website that the issue my be fixed by 5pm on Monday! More than 3 days to fix an issue... It shows how much you care about your clients. Appalling.

  • MrChrisBrand Christopher Brand (@MrChrisBrand) reported from Walthamstow, England

    How about everyone who will lose work due to the @virginmedia outage send them invoices for the lost earnings?

  • jim_dawes James Dawes (@jim_dawes) reported from London, England

    @virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.

  • 303marty Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported from Romford, England

    @virginmedia Another nuisance call from Virgin overseas..Disgraceful...telling me I was going to get the Boxing channel as I was a valued customer all for another an extra £8 a month..You have had one warning do something about it or I will report you.........

  • kimweston90 Kim Weston (@kimweston90) reported from Bromley, England

    @virginmedia don’t appreciate being hung up on by your despatch team. I’m aware of an issue today in the SE20 area, however I have had issues with my connection for the last week - could you please help since your call centre won’t?

  • KyleSew2112 Kyle Sewell (@KyleSew2112) reported from Bromley, England

    Right what ******* idiot at Virgin media thought it's ok to reboot my TV

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Provide a more reliable service and a time machine

  • JP_Goddard John Paul Goddard (@JP_Goddard) reported from Bexleyheath, England

    @virginmedia what a joke! Tale of two cities. One advisor couldn’t be more helpful when I rang up with a complaint - I even ended up adding to my package. One was rude, patronising and obnoxious. I get a 14 day cool off might just cancel it. Fuming 😡😡😡

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from Bexleyheath, England

    @virginmedia Thanks - it's actually a poor customer service complaint. I'll send a text. Thanks

  • aejazk Jazzhk (@aejazk) reported from Bromley, England

    @virginmedia Hi, I have 1GB line on Hub 4. When I start my MacBook I get 500gb, if I leave on standby for 15-20 minutes it goes to 20 mb unless I restart my laptop which is so annoying could someone please help me to stay on the same speed all the time

  • GoodbyeCook Villain in Tinseltown? (@GoodbyeCook) reported from Hackney, England

    @virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.

  • jujurants 💙Julie Featherstone 🇪🇺 🌹 💚✊🏿 (@jujurants) reported from Stratford, England

    virgin media down in E7 #virginmedia #servicestatus

  • Besawyer Besawyer (@Besawyer) reported from Walthamstow, England

    @virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MojoDeadman MojoDeadman (@MojoDeadman) reported

    @virginmedia I'm using my hotspot from my phone. The broadband will connect then disappear (be aware that my PC picks up every other network including other Virgin media signals) You change the box 3 time already, your network is clown shoes, why am I paying for it?

  • LittleMurdoch David Little Murdoch (@LittleMurdoch) reported

    @virginmedia good morning do you know if you have any problems with the phone line in the B91 2PT area please

  • edwbaker Ed Baker (@edwbaker) reported

    @virginmedia Tried your messaging service as suggested - no response after 40 hours (it also said you aim to respond within 4)

  • MojoDeadman MojoDeadman (@MojoDeadman) reported

    @virginmedia You call me, I already called AND WAITED ON THE CALL FOR 2 HOURS!!!!!! You either do your job or you are not getting paid for a service you are no providing. I sign a contract for a service, you are not giving that service.

  • caio_buenoo Caio Bueno (@caio_buenoo) reported

    @virginmedia what a mess. How come you deactivated my account due to a mistake made by yourselves? Now I have to wait 1 or 2 working days to get the service back. We are going through a lockdown in Ireland and I won't be able to work from home due to this mistake. What a joke👎

  • zane_short Zane (@zane_short) reported

    @virginmedia No there is nothing listed. Like I said no issue with devices plugged in

  • Cmkac99 Kül Yutmaz (@Cmkac99) reported

    @virginmedia FIX YOUR BROADBAND

  • JimguitarMan Jim McGrother (@JimguitarMan) reported

    @virginmedia What is love is to talk to someone on the phone and sort a proper solution. But when I try it’s impossible to get through

  • fscccboris Boris (@fscccboris) reported

    @virginmedia hi I'm getting error V273 catch up temporarily unavailable.......its been like this 6 months now.Ive reset the box ,WiFi, etc Can you help ??

  • hcblue henry churney (@hcblue) reported

    @virginmedia You are a total disgrace. You booked to help an 86 year old woman on NYE& did not turn up leaving a vulnerable woman with no TV on NYE. You then say come Saturday ( today) 8am - 12pm ( so she gets up again esp early to be ready) & again you let her down. Hope you are proud