Virgin Media Outage Report in Dartford, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dartford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dartford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Dartford, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Woolwich, Walthamstow, Southwark, Lewisham, Ilford, Laindon, Blackheath, Lee, East Ham, Beckenham, Woodford Green, Charlton and Newham.
City | Problem Type | Report Time |
---|---|---|
Longfield | Internet | |
London | ||
London | Wi-fi | |
Hackney | Internet | |
London | Internet | |
London | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dartford, England
Latest outage, problems and issue reports in Dartford and nearby locations:
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia you have less than 20 minutes it get the service back up and running or it’s contract cancel time #LineOfDuty
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia are you actually kidding?? Service down for #LineofDutyFinale (and not going to be fixed until the 5th May)
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Andrew Owen
(@owensirons93) reported
from
Corringham, England
@virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed
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Aurélien
(@aur_elien) reported
from
Hackney, England
@virginmedia Hi, I’m in East London and the internet has been down for 24h now. When are you planning to fix the issue??
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Deborah Barnard
(@pantolady) reported
from
Bexleyheath, England
@JulieBoon @kimbochambers I think it was a Sky problem. Ours was fine on virgin media x
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Sarah Waygood 💙
(@SarahWaygood) reported
from
Sutton at Hone, England
@virginmedia please could someone contact me. On hold for 20 minutes. No TV service.
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paul davis
(@daviduaregod) reported
from
Romford, England
@virginmedia I want to upgrade as I had problems with my income but I can’t do it online don’t say nothing about my next package it’s. A disgrace I can’t phone as it cost me
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Aurélien
(@aur_elien) reported
from
Hackney, England
@virginmedia It says on that website that the issue my be fixed by 5pm on Monday! More than 3 days to fix an issue... It shows how much you care about your clients. Appalling.
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Christopher Brand
(@MrChrisBrand) reported
from
Walthamstow, England
How about everyone who will lose work due to the @virginmedia outage send them invoices for the lost earnings?
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
@virginmedia Another nuisance call from Virgin overseas..Disgraceful...telling me I was going to get the Boxing channel as I was a valued customer all for another an extra £8 a month..You have had one warning do something about it or I will report you.........
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Kim Weston
(@kimweston90) reported
from
Bromley, England
@virginmedia don’t appreciate being hung up on by your despatch team. I’m aware of an issue today in the SE20 area, however I have had issues with my connection for the last week - could you please help since your call centre won’t?
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Kyle Sewell
(@KyleSew2112) reported
from
Bromley, England
Right what ******* idiot at Virgin media thought it's ok to reboot my TV
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia Provide a more reliable service and a time machine
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John Paul Goddard
(@JP_Goddard) reported
from
Bexleyheath, England
@virginmedia what a joke! Tale of two cities. One advisor couldn’t be more helpful when I rang up with a complaint - I even ended up adding to my package. One was rude, patronising and obnoxious. I get a 14 day cool off might just cancel it. Fuming 😡😡😡
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Bhavini Shah
(@BhaviniShah) reported
from
Bexleyheath, England
@virginmedia Thanks - it's actually a poor customer service complaint. I'll send a text. Thanks
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Jazzhk
(@aejazk) reported
from
Bromley, England
@virginmedia Hi, I have 1GB line on Hub 4. When I start my MacBook I get 500gb, if I leave on standby for 15-20 minutes it goes to 20 mb unless I restart my laptop which is so annoying could someone please help me to stay on the same speed all the time
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Villain in Tinseltown?
(@GoodbyeCook) reported
from
Hackney, England
@virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.
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💙Julie Featherstone 🇪🇺 🌹 💚✊🏿
(@jujurants) reported
from
Stratford, England
virgin media down in E7 #virginmedia #servicestatus
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Besawyer
(@Besawyer) reported
from
Walthamstow, England
@virginmedia Considering I’ve experienced multiple internet and TV issues over the last few weeks (whilst trying to work from home) it would be appreciated to see some compensation on next months bill
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MojoDeadman
(@MojoDeadman) reported
@virginmedia I'm using my hotspot from my phone. The broadband will connect then disappear (be aware that my PC picks up every other network including other Virgin media signals) You change the box 3 time already, your network is clown shoes, why am I paying for it?
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David Little Murdoch
(@LittleMurdoch) reported
@virginmedia good morning do you know if you have any problems with the phone line in the B91 2PT area please
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Ed Baker
(@edwbaker) reported
@virginmedia Tried your messaging service as suggested - no response after 40 hours (it also said you aim to respond within 4)
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MojoDeadman
(@MojoDeadman) reported
@virginmedia You call me, I already called AND WAITED ON THE CALL FOR 2 HOURS!!!!!! You either do your job or you are not getting paid for a service you are no providing. I sign a contract for a service, you are not giving that service.
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Caio Bueno
(@caio_buenoo) reported
@virginmedia what a mess. How come you deactivated my account due to a mistake made by yourselves? Now I have to wait 1 or 2 working days to get the service back. We are going through a lockdown in Ireland and I won't be able to work from home due to this mistake. What a joke👎
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Zane
(@zane_short) reported
@virginmedia No there is nothing listed. Like I said no issue with devices plugged in
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Kül Yutmaz
(@Cmkac99) reported
@virginmedia FIX YOUR BROADBAND
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Jim McGrother
(@JimguitarMan) reported
@virginmedia What is love is to talk to someone on the phone and sort a proper solution. But when I try it’s impossible to get through
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Boris
(@fscccboris) reported
@virginmedia hi I'm getting error V273 catch up temporarily unavailable.......its been like this 6 months now.Ive reset the box ,WiFi, etc Can you help ??
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henry churney
(@hcblue) reported
@virginmedia You are a total disgrace. You booked to help an 86 year old woman on NYE& did not turn up leaving a vulnerable woman with no TV on NYE. You then say come Saturday ( today) 8am - 12pm ( so she gets up again esp early to be ready) & again you let her down. Hope you are proud