Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Newham, Southwark, City of London, Beckenham, Poplar, Welling, Bromley, Westminster Abbey, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
City of Westminster	Wi-fi	11 hours ago
Newham	Internet	1 day ago
City of Westminster	Wi-fi	2 days ago
Southwark	Internet	4 days ago
City of London	Internet	4 days ago
City of London	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Befitat50 (@befitat50) reported 1 minute ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 8 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Andee Byford (@BobCratchitt) reported 10 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  kevin richardson (@kevinri00714924) reported 11 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 16 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 21 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  anne hill (@gorgeousuk) reported 24 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  A voice only (@Avoiceonly2) reported 26 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 30 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Lauren Payne (@laurenbubs51) reported 30 minutes ago from Bromley, England

  @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

• 
  Everest, Sam (@MrCADwiz) reported 33 minutes ago from Bromley, England

  Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.

• 
  Baz, Wacky worm! (@mobiusb2) reported 33 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Mitzy (@mihaialaci) reported 35 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Befitat50 (@befitat50) reported 36 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Alex (@ameehan71) reported 43 minutes ago from Bromley, England

  @virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.

• 
  Josh (@Jatkins__) reported 50 minutes ago from Camberwell, England

  I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

• 
  Ade Liard (@AdrianLiard) reported 50 minutes ago from Bromley, England

  Dear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.

• 
  Germán López-Campos (@Sherm4nLC) reported 58 minutes ago from Camberwell, England

  @virginmedia It seems there are some issues in SE22, could you confirm?

• 
  Michael Moorby 👑 (@MMOORBYx) reported 59 minutes ago from Bromley, England

  @jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 59 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SageAFK (@SageyAFK) reported 4 minutes ago

  @jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.

• 
  Jason Caine Smith (@jasoncainesmith) reported 6 minutes ago

  @virginmedia @VirginMedia Been trying all day to fix CS1011. Your phone system won’t recognise my details due to “maintenance” so I can’t reach support. I’ve been told this needs activation on your side. My elderly father is now without TV. Please contact me urgently.

• 
  Adele Darbyshire (@DarbyshireAdele) reported 13 minutes ago

  @DjmarkieT @virginmedia We too walked away - unbelievable poor customer service

• 
  hc (@ChaudhryHaroon) reported 14 minutes ago

  @virginmedia your agents are rude calling me to try and retain me as a customer but speaking to me in a patronising manner!

• 
  entrustTMF (@entrustTMF) reported 15 minutes ago

  @robert_mackley @virginmedia Thanks for that. Need to do some serious thinking about whether to stay with @virginmedia at end of this contract as this experience has been very, very poor indeed. Communications have been awful (apart from one person that at least appeared to empathise). Been with them years

• 
  Oldbloke (@Oldbloke74) reported 24 minutes ago

  @entrustTMF @virginmedia You cold always telephone their useful call centre 🤡 Virgin Media are such a lousy company to deal with - trouble is the competitors are also terrible. 😤

• 
  Claire (@Claireonj4) reported 27 minutes ago

  @virginmedia my Dad has been a new customer for 2 weeks, the internet has only work for two of those days so far, engineer failed to solved the problem now I can't login to the app to book another slot! Shambles!! Need someone to contact us to cancel asap.

• 
  Chad (@finatics999) reported 38 minutes ago

  @virginmedia terrible customer service, will be leaving after being a loyal 10 year customer.

• 
  kyle (@kyle_llooppyy) reported 38 minutes ago

  @virginmedia I can’t get through on the phone I need help!

• 
  lacy (@lacy123319) reported 39 minutes ago

  @virginmedia switch to us and we'll pay up to £250 switch fee. Oh ok.. 37 days to wait for initial installation. Oh no, wait! Let's cancel 48 hours before and Let's increase that another 55 days... what a joke of a company. No thanks felicia