Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Stratford, City of Westminster, Southwark, Hackney, Hammersmith, Romford, City of London, Barking, Croydon, Wembley, Bexleyheath, Islington and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| London |
Internet | |
| Stratford |
TV | |
| City of Westminster |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@virginmedia @vmbusinesshelp Been there. Tell you to use the residential service checker, which says no problem. Phone lines have long queues. Service outage is country wide.
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Both wired and wireless. I’ve reset the hub a few days ago and it’s just as slow after. I have made no changes to my setup.
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Kadz (LF Duo)
(@Kadz_FN) reported
from
Walthamstow, England
@virginmedia fix ur internet plz I’m getting 25% packet loss on upload side and my upload speed in half
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.
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Paul Lindsay
(@PaulLindsay10) reported
from
Sutton at Hone, England
@virginmedia Re the systems down it was an area issue. WiFi no. Lack of communication and customer seevice, no engineer needed!
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@vmbusinesshelp @virginmedia Oh you mean the web chat which is hardly ever available when there aren’t problems...and is now impossible to get on. LOL
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Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia @trevkaneswaran Mine is brand new and cannot transmit a Wi-Fi signal twenty feet into the next room, and no, I don’t live in a bomb shelter lined with lead. Your customer service is appalling and your kit is shit
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia and internet not working in the office so no one can work remotely. Huge problem for a charity please can you sort!!! /2
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Lisa January
(@dragonlovingLFC) reported
from
Bromley, England
@Xs1ghtTV @virginmedia Mine shown me the 4 small screens of football and to sign in but wouldn't accept the login details.
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
Is @virginmedia really down again. Need to sort a reliable internet provider 😠
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Dr Andreas Krieg
(@andreas_krieg) reported
from
Hammersmith, England
@virginmedia It still comes and goes. Absolutely unreliable to work from home when I get kicked out of conference calls because the broadband is down. This is very poor after almost 12 hours! #WorkFromHome
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.
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Paul Lindsay
(@PaulLindsay10) reported
from
Sutton at Hone, England
@virginmedia has the worst #CustomerExperience #customeservice of any company! No email answer, no call back by manager as promised. And over a 3 month period.....can’t say I’m not patient or haven’t followed up! #Disgraceful #onholdfor12minutes
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William Pinnell
(@PinnellWilliam) reported
from
Walthamstow, England
@virginmedia four days for an engineer to come and install a new router! Awful service for those of us having to work from home.
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@virginmedia It’s been saying no since yesterday. Since the issues with some static IP customers arose. There’s clearly an issue that you are ignoring despite multiple people telling you. One DS and one US and no GRE.
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i hate you
(@LukasDiSparrow) reported
from
Camberwell, England
@virginmedia YOU **** HEADS JUST HANGED UP ON ME WHEN I WANTED TO CANCEL!!!!!!!!!!
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Sophie
(@SophieHTayler) reported
from
Bromley, England
@virginmedia Online it says no issues, on the phone it says there are issues in this area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Miller
(@SimonMiller52) reported
@virginmedia When I enter it manually it asks me to fill in a form and someone will contact me within the next 10 days. I have done this numerous times over the last year and never heard back from anyone
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chefcraig
(@on_the_pass) reported
@virginmedia absolutely horrendous customer service, you should be shamed
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Just another Andy
(@amcyoung) reported
@virginmedia It shows nothing. But this has been unusable half the time for ages and the next door MP has complained about your service because of the number of complaints she got
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Zar
(@zardada) reported
@virginmedia Got a reply, they sent 2 letters, first it said they need to apologise, and I need educating and 2nd letter I need equipment Changed (what a joke) and on the phone I was told it’s an issue with the green box on the street, should of been fixed on 1 Feb.... still not working
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David Annett
(@davidannett7) reported
@virginmedia Its hectic, and of course you use the buzzword "pandemic" for the issues if it takes 3.5 hours to cancel a service why don't you think of putting a cancel online option up? Or get more people back to work either or is clearly needed, doubt will ever come back after that shambles
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Greg hook
(@gregarus) reported
@virginmedia She said she would pass it on to her manager that was in today (Sunday) and we are still waiting, we asked how long it would be and Hazel gave us the impression it would be same day or next day worst ways
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Shaun
(@masto26) reported
@virginmedia No I haven't will try tomorrow, like I said don't have the time to waste all day on the phone to your call centres it doesn't fix the problem! I have tried before and you don't even refund us for the poor WiFi or sort it!
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GoosePlays20
(@GoosePlays20) reported
@virginmedia @DariusHarper27 Downdetector uses user reports to have issues noticed
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Rob Booth
(@RobBooth96) reported
@virginmedia It is but only because last one was closed without the issue being sorted and then speaking to the resolution team and retentions a few days ago they said it would be sorted within 24hrs yet it still isn't.
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Hands, Face, Space.
(@pmc21767) reported
@virginmedia NO THEY DONT ANSWER THEY ARE RUDE THEY HANG UP