Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Newham, Southwark, City of Westminster, City of London, Bromley, and Welling.

City	Problem Type	Report Time
Poplar	Internet	6 hours ago
Newham	Internet	9 hours ago
Newham	Internet	12 hours ago
Southwark	Internet	20 hours ago
Newham	Internet	1 day ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Jane Common (@JaneCommon) reported 2 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Tuffcub (@Tuffcub) reported 3 minutes ago from Lambeth, England

  Had many years of perfect service from @virginmedia broadband but its now dropping off about once a week. Very annoying.

• 
  Everest, Sam (@MrCADwiz) reported 5 minutes ago from Bromley, England

  @virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work

• 
  Philippa Rooke (@Flipringer) reported 5 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Alex (@ameehan71) reported 10 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 12 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Ade Liard (@AdrianLiard) reported 16 minutes ago from Bromley, England

  Dear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.

• 
  hippychic (@Keldavey) reported 19 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Adam Thomas (@AdamJT99) reported 22 minutes ago from Bromley, England

  @virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.

• 
  Declan Higgins ☘ (@declan1968) reported 25 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Kristian Lommi (@KristianLommi) reported 26 minutes ago from Bromley, England

  @virginmedia Just been cut off for a second time this afternoon. Fantastic customer service offered my virgin media. Can someone please get in contact with me ASAP.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 29 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Catt Hurman (@catt_hurman) reported 42 minutes ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

• 
  kevin richardson (@kevinri00714924) reported 44 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Francisco Soler (Jr) (@jrseloto) reported 50 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Nathan Talbot (@nathantalbot) reported 52 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Carol Cunliffe (@cjcunners) reported 52 minutes ago from Bromley, England

  What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia

• 
  Befitat50 (@befitat50) reported 53 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 56 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  anne hill (@gorgeousuk) reported 58 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Owens (@DavidOw38948049) reported 4 minutes ago

  @virginmedia 2/2 They are fixed to my private property. Please confirm in writing your legal right to keep them here, and arrange removal within 28 days.” I look forward to a speedy reply to resolve this issue

• 
  Stephen Hampson (@StephenHampson) reported 5 minutes ago

  @virginmedia brilliant. Less than 12 months before the remote control on the streaming box packs up. And you haven't listened to feedback otherwise it would be one of the options on the help screen. What an awful company this is. Yes I've changed batteries.

• 
  JR (@Dadyougeek) reported 6 minutes ago

  @virginmedia Is this an automated tweet because you’ve said this many times and not responded to my message! A bit like your engineers turning up to fix things this is a shambles

• 
  Joanna O'Donovan (@22abfabf1cf4408) reported 9 minutes ago

  @virginmedia no broadband in Shankill. Outage?? No info on your app.

• 
  Samet (@Samet_UK) reported 9 minutes ago

  @virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.

• 
  Dobbin1957 (@dobbin1957) reported 13 minutes ago

  @virginmedia so after 3 days a week or so back without broadband, landline or TV, and no sign of compensation and only the most glib apology, our service is off again today and will be off all day according to their status checker. Not good enough. Time to go.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 16 minutes ago

  @virginmedia I've given you the incident number. What's to look into apart from your appalling service. But I've DMd you so feel free to send me more platitudinous bullshit!

• 
  David Owens (@DavidOw38948049) reported 18 minutes ago

  @virginmedia 1/2 As Virgin do not have a email Address and as a non customer I am unable to send the following “I am the owner/occupier of [address will be given in a email) This external box and cables are unused, unwanted, and not covered by any agreement binding me. See page 2

• 
  Dougie Thomson (@Degener76) reported 22 minutes ago

  @Buzzin0k @MollySimons1 @keithapearson I still use mine, I just login to virgin media

• 
  🤠 (@colingillespie5) reported 22 minutes ago

  @virginmedia @fluffybubbles73 Offcom should fine them again. I left them years ago terrible company