Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Ilford, Tower Hamlets, Sutton, Croydon, Hackney, Hammersmith, Woodford Green, Southwark, City of London, Chigwell, Newham, Poplar and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Wi-fi | |
| City of Westminster |
TV | |
| Ilford |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Shahin Ali
(@ShahinA82783043) reported
from
Camden Town, England
@virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@Paul_Tags @virginmedia There are consistent issues with Virgin Media going down in London SW11. It seems to happen on a weekly basis. I’ll definitely be changing provider.
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Here we go yet again. Quelle surprise @virginmedia down in SW11 for the past few hours. Warning to anyone in South London, avoid them as your broadband provider. It truly is an awful service.
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Emma Burnell
(@EmmaBurnell_) reported
from
Walthamstow, England
Dear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.
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Jay
(@skip_0889) reported
from
Lambeth, England
@virginmedia your service is so appalling I’d like to know how I can leave without being harassed for charges please. We manually paid a bill and cancelled a direct debit to change bank details and you have messed up so badly I’m done. #fail
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Simon Crowther
(@SCcrowther) reported
from
Camden Town, England
@plonkymiff @virginmedia I had the same issue and they were just as ridiculous
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@LisaPeace3 @virginmedia Exactly this unfortunately. They’ll just have to put up with me exposing them on here everytime they have ‘technical issues. X
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐
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Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia It’s up and running now though I favour it a temporary fix as it’s a repetitive issue in Wandsworth and needs addressing. I pay a premium as opposed to going with a cheaper provider to avoid precisely this scenario. It’s far from a satisfactory service.
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.
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The Misadventures of Stevie P
(@superpaddiepads) reported
from
Bromley, England
@bywarner @Jenn7_4 @virginmedia Their customer service has always been appalling. Hence why I’ll never use them for anything again.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia your service is down. Again. It’s been abyssal all day. I’m in SW11. #virginmediadown
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet So glad I left Virgin a year ago. I have much better speeds at half the price. Virgin are expensive and customer service the worst I have ever experienced.
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Christopher Calvert (he/him)
(@XtopherCalvert) reported
from
Tottenham, England
@virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
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Mitsuya Fujimoto
(@fujimotomitsuya) reported
from
Tottenham, England
@virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.
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Jess Gamble
(@_jessgamble) reported
from
Lambeth, England
@virginmedia the service has dropped a few more times since this morning but is currently back on. it has now dropped over 5 times today, and it takes over 15 mins to be connected again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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NUFCNews24
(@NUFCNews24) reported
Hi @virginmedia, I'm not a very Happy new customer. Had my broadband for about 4 months now & had nothing but trouble. Working from home & now have no broadband again. 3 days of lost earnings & no help what so ever. Customer service very poor.
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Rhiannon alexander
(@Rhirhialexander) reported
@virginmedia @Michellefitz2 I am having the same issue with love island it’s so annoying!
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Scott Holder
(@ScottHo14019746) reported
@NUFCNews24 @virginmedia They are awful mate
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Dee Poholek
(@DAPohlek) reported
@arunkchaubey @virginmedia Dm Hackspence11 On Instagram He Helps recover Locked account, Suspended account, Banned Account, Hacked Account. He also help at Activision help you can message him on WhatsApp on +1 832 324 9894
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James Middleton
(@JamesMiddleton1) reported
Delighted to announce I wont be renewing my contract with @virginmedia due to lies and internet that never works. Happy to announce I've signed on the dotted line with @skytv I strongly advise you all to do the same. Same package as virgin media for £30 less. Life is good.
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Wulf 🍀🎗️🇮🇪🇵🇸🇸🇾 Esperança, Dever, Amor
(@Wulf_9) reported
@VoteAshcraft @H46688622Hawk Put them all in a tin can in orbit with one item each For Bezos, a plastic bottle to piss in For Gates, a malfunctioning Windows computer For Branson, a never-ending on-hold call to Virgin Media customer support They think they're so ******* smart, let's see them solve this!
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Amos
(@as06111) reported
Hey @virginmedia why does your network block videos on Twitter now? No issues over mobile.
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Ayub
(@AyubA39) reported
@virginmedia can you please tell me when the Twitter issue on wifi will be resolved please. Since early Saturday morning had the "Content is not available"
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RS
(@rossscalise12) reported
@oliviasolon @virginmedia nope, always a problem, had no access all day twice in 4 months of having it. I have 1/2 price discount for 18 mnths, even that is overpriced.
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s ʜ ᴀ ɴ ɪ ᴄ ᴇ ᴀ ʟ ᴇ ᴛ ʜ ɪ ᴀ
(@ShaniceAlethia) reported
Sorry but this guy has flew to the moon… but he can’t fix me not being able to see videos on Twitter? Sort it out @virginmedia