Virgin Media Outage Report in Lewisham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Southwark, Paddington, City of London, Wembley, Islington, Croydon, Hackney, Epsom, Hammersmith, Caterham, Ilford, Poplar and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| Paddington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
-
Paul Falkner
(@PaulLaFiaba) reported
from
Croydon, England
@virginmedia Clearly your kids in the advertising report were all out with hangovers when their Unis were teaching about the backfire effect of “knocking copy”. It kind of makes you sound like your own product is so bad you need to bring others down to your level
-
Gerry
(@GerryCity) reported
from
East Ham, England
@virginmedia It's sorted Virgin should have a button on their desktop to cancel contracts because the process was so stressful I will never recommended virgin media to anyone.
-
Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I reported a fault on my Home Telephone with Virgin Media on 6th March I am still waiting for this to be repaired. Virgin Media are absolutely disgusting for customer service. Don't ever join them!
-
Francisco González
(@frangz) reported
from
Paddington, England
@virginmedia Yes. To myself. The person in the account left the property many years ago, but the change was never done.
-
Gerry
(@GerryCity) reported
from
Romford, England
@virginmedia I have sent you an email after being cut off by your customer services while trying to cancel my broadband contract really poor service when it comes to cancelling
-
Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia Thanks - apparently there is a problem in the area.
-
mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
-
Graham Leggett
(@minfrin) reported
from
Poplar, England
@ShappiKhorsandi @virginmedia Because some salesman said “let our computers do customer service for you”, got paid their commission, and vanished into thin air.
-
I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
-
Roger Savill
(@RogerSavill_) reported
from
Sutton at Hone, England
Virgin once again fail to listen. Phone line stopped working again problem is always Junction box outside but they make me stay home for them Again!! #virginmediocrity #virginmedia #appallingcustomerservice
-
(((Jon Benjamin)))
(@JonBenjamin19) reported
from
Wandsworth, England
I’ve had nothing but excellent service from @virginmedia for months.
-
Ciaran McNulty
(@CiaranMcNulty) reported
from
Wandsworth, England
The guy from @virginmedia fixed my network and I’m getting the >100Mbit I pay for. I’d forgotten what good internet was like!
-
Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I messaged your Text Message service this morning and was told 'we are sorry but our IT dept are still looking into fixing this'. When I said they have been looking into this now for 13 days I received NO REPLY! Back that was at 13.17
-
Adam Moore
(@hhukradio) reported
from
Walthamstow, England
@virginmedia your checker says there are no issues but your network is saturated. When will you fix your network. @ofcom
-
linda holmes
(@pussinpjs1) reported
from
City of London, England
@virginmedia Sorry I fell asleep so didn't reply. If I do forgotten password it comes up not working right now when I press proceed
-
alan brown
(@alansbrown) reported
from
Sutton at Hone, England
Hey @virginmedia for once my www is working but my phone isn't and I can't call to get fixed. #help
-
corblimeyyoubeauty
(@corblimey22) reported
from
Tottenham, England
@virginmedia @vmbusiness @TomMockridgeVM Customer service has absolute disgrace, 10 wks ago u came, drilled & left me with just a wire through the wall no phone line or internet. We have no shop front sign as we are waiting for a phone no# to put on it, can’t book clients
-
Andrew Rhomberg
(@arhomberg) reported
from
Lambeth, England
Well @virginmedia is a real pain in the arse, third time I’ve cought them trespassing and doing damage; they claim to have a statutory right over any private land of a non-customer when they clearly don’t #Cowboys
-
Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@carolewilliams @virginmedia My experience was truly dreadful. Friends say the same. Just a very deaf, very arrogant company. Never again
-
Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia No, there is an IT fault on my account which is stopping a call being raised for an engineer to call out. Your IT people were notified 12 days ago and have still not rectified the problem.That is what is causing the whole problem.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steven Swarbrick 🇬🇧
(@swarbrick77) reported
@virginmedia I'll probably just cancel my direct debit and report it to the ombudsman, how can you run a service when it is impossible to contact anyone and none of the staff manning the text/web chat want to help?
-
Nicky Pinnell
(@nicky_pinnell) reported
@virginmedia We can't watch anything on ITV Hub also ordered a new box before Christmas which never happened your customer service was appalling
-
Gilly 2.0
(@MarkGz11) reported
@btsport @virginmedia my bt sport ultimate channel has had a noise interference the last 2 times I have tried to watch. Any ideas how I can fix this? Thanks
-
Fergus Maclean
(@fmaclean71) reported
@virginmedia - I can't sign into VirginTv Go App. I have the correct username and password and I have clicked the register button - my email is recognised. Any help appreciated.
-
DWozza84848
(@DWozza) reported
@Ofcom @virginmedia Secondly, I spoke to someone on Jan 8th who told me the issue is still ongoing, however when I spoke to someone today who then told me there is no issue it was fixed on the 31st Dec
-
Sophia
(@sdreyer_99) reported
@virginmedia I’ve been having issues all day with the internet and no reply from you, please get in contact
-
Dominic Meehan
(@DominicMeehan1) reported
@virginmedia @JakeWarby96 03454541111 isn't recognised?! Are there problems in thurles area? 2nd day without broadband!!
-
Weather Junkie 🌏🌒☀️🌩🌪🌊
(@WeatherJunkie85) reported
@virginmedia Hi Team, no all sorted. I did reply on another post but must have got lost in translation. Main customer serv number kept cutting off when trying to ring. All good now and Disney Plus is working. Marvel Marathon has recommenced 😎 #Huuuullllkkkkk
-
k⁷
(@taesonyeontan) reported
@virginmedia hi! I'm trying to get through on live chat but I've been waiting for almost 2 hours now and nothing yet. My issue isn't urgent so is there an email address I can send my issue to and await a response that way? Thanks
-
A
(@biltongeater) reported
@virginmedia cannot even be bothered to make contact to find out what services I’ve lost and try and help fix the issues.. @skytv @Ofcom diabolical customer services ! Phone line down, broadband down, tv on this occasion still works but had 2 x 5 day total loss of all services