Virgin Media outages and service status in Lewisham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 3 outage signals in the last 24 hours around Lewisham, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 1, 11:56 AM GMT+1.
- Internet (67%)
- Wi-fi (17%)
- Total Blackout (7%)
- TV (7%)
- E-mail (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lewisham, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, City of London, Southwark, Newham, Poplar, Beckenham, Welling, Bromley, Westminster Abbey, Tower Hamlets, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 11 hours ago |
|
|
Internet | 11 hours ago |
|
|
TV | 16 hours ago |
|
|
Internet | 1 day ago |
|
|
Total Blackout | 1 day ago |
|
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
8 recent signals
5 recent signals
3 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
-
Chris 🏳️🌈🇪🇺 (@strutcakes) reported from Lambeth, EnglandCalled Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.
-
Befitat50 (@befitat50) reported from Lambeth, England@virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..
-
Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England@virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?
-
Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
-
Carol Cunliffe (@cjcunners) reported from Bromley, EnglandWhat a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
-
Nigel Ellway (@Nigelellway) reported from Camberwell, England@virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?
-
Mr. Whizz (@wysiwyg100) reported from Lambeth, England@virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch
-
kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
-
Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England@virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.
-
Patricia Baldock (@BaldockPatricia) reported from Lambeth, England@virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money
-
Andee Byford (@BobCratchitt) reported from City of London, England@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
-
Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, EnglandYour website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
-
Daniel Hillman (@hillmandan) reported from Bromley, England@virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke
-
Baltazarka (@MiaZagica) reported from Lambeth, England@virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.
-
anne hill (@gorgeousuk) reported from Bromley, England@virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently
-
Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”
-
Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?
-
Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
-
Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
-
Julie Compton (@joozuk) reported from Bromley, England@virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
toastyborg (@Demon__Cyborg) reported@virginmedia absolutely sucks. They won’t even help me unlock my email and I’ve apparently been blacklisted for not doing anything???
-
mia (@miaKJKJ22) reported@virginmedia @entrustTMF Do you think it's funny?? People pay for service which you cannot deliver
-
mia (@miaKJKJ22) reported@entrustTMF @Gary1165 @virginmedia But what did they tell you? What type of issue this is? Router? When I go on their app to check connection in my place, it says all perfect. But I've no connection!! I can't wait few days as I'm working from home
-
Shaun (@shauny67) reported@virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power
-
Mike (@mikegormley2003) reported@virginmedia WIFI been down for a few days, engineer comes, says he can’t fix it and leaves. No proof he was here and nothing to say he’ll fix it! Shockingly poor service DD5 1EJ
-
🇬🇧💃Kitty Fisher🏴💋🌺🇬🇧🇮🇱💜✡️💋 (@Purple67Florida) reported@NotFarLeftAtAll Said it many time whilst speaking to a customer service rep at Virgin Media . Absolutely pathetic.
-
Carol-Ann Sihra (@Csihra) reported@virginmedia Open a complaint which doesn’t get replied too. Phone calls promising a follow up call which doesn’t happen. Terrible customer service
-
entrustTMF (@entrustTMF) reported@virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?
-
Sophie Alexis (@SophieAlexis30) reported@virginmedia just installed internet and been told we need 2 boosters it’s been a week and a half and still yet to arrive. Can anyone help in chasing them please.
-
Monique Bissell (@Neek49) reported@virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise