Virgin Media Outage Report in Lewisham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, City of Westminster, London, Hammersmith, Waltham Forest, Fulham, Islington, Croydon, Ilford, Romford, Southwark, City of London, Barking, Tower Hamlets and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
-
JC1980
(@JClinton37) reported
from
Camberwell, England
@virginmedia Can someone answer the phone. Last week when I got rid of sky and got virgin installed you had someone on the phone to me in record time the last two days I’ve had issues no one available. I’m within my 14 days so I’m gonna cancel if u don’t respond properly
-
Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
-
Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
-
Mark Gould
(@yiddo71) reported
from
City of London, England
@virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk
-
Nigel
(@nige977) reported
from
Ilford, England
on hold for 15mins @virginmedia only to be given another number, utterly useless, how can the service be so expensive, but this useless
-
دانه الضبيب
(@DanaAldubaib) reported
from
Paddington, England
@virginmedia Yes I would like to cancel my service and still no one answer !!
-
Bobby Harding
(@bobby_harding_) reported
from
London, England
@virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.
-
Nigel
(@nige977) reported
from
Ilford, England
@virginmedia Nah you guys really do suck, can’t fix a thing remotely, and I’m done taking time off work, think Sky deserve a crack
-
The Fallen
(@pinski1_) reported
from
Sevenoaks, England
@bohblesku @Worlds6440 @virginmedia @HSBC_UK TBH as awful as they are, they've always been tolerable for me. But once @monzo sort out credit cards, I'll be off like a shot!
-
Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!
-
Galina
(@mylovelybubbly) reported
from
Sutton at Hone, England
@virginmedia on hold now 30min to cancel virgin account. No wonder I wan to leave you make customers pay almost £100 for service which not good. Then u keep customer on hold for over 30min. Amazing service 😂 not recommending to anyone virgin save the money and stress!
-
Mark North
(@MarkNorth78) reported
from
Romford, England
@virginmedia I have requested my full account information to be sent to me under the freedom of information act, so that I can raise a formal complaint, earlier today. Was told it will be emailed to me immediately... Still nothing in my inbox. I'll probably have to call a 5th time.
-
Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia Unfortunately the guy just put the phone down on me and that link is not working!
-
Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please
-
Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!
-
Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!
-
Nigel
(@nige977) reported
from
Ilford, England
“Right now our team is a little busy” @virginmedia yeah no shit they are, everyone trying to call to get their daily virgin issue sorted
-
Bethany want
(@BethanyWant) reported
from
Bromley, England
@virginmedia It keeps going down on all devices now.
-
Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.
-
Bobby Harding
(@bobby_harding_) reported
from
London, England
I have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
bing
(@bing77669408) reported
@virginmedia hi there, please can you help me pay my payment? I forgot my password and I don’t know my account number and area reference. Thanks
-
Tim Hall
(@guitartim) reported
.@virginmedia broadband down most of the day. Service status page broken. Link you texted me to get detailed status on the issue also doesn’t work. This morning I knew what was going on (chatted to the engineer who was working on the street cabinet down the road)… (1/2)
-
Markdoody72
(@Markdoody721) reported
@VMO2News @O2 @virginmedia This year. There is the catch. Get people signing up to you, then WHAM, hit people the following year. Do you really think people are stupid
-
Gregory Croxford
(@AngloHamburger) reported
@NadineDorries @virginmedia @O2 How stupid are you?
-
Sara
(@sorcha_o_c) reported
Is @virginmedia online customer service the actual worst?!
-
Magicmothman
(@Magicmothman1) reported
@mrjamesob Dear PM , as you will no doubt be aware, O2 and Virgin Media recently merged. So its actually one network.
-
birgit fujer 💙
(@BFujer) reported
@NadineDorries @virginmedia @O2 Private businesses, private business decisions! When will you grasp it, that this has nothing to do with the EU. Stop with the stupid blame games.
-
Ken Lacy
(@KenLacy2) reported
@nealerichmond Not too much respect to Virgin Media, they haven’t sorted problem with my emails since 22/12/21.Three weeks tomorrow.
-
Captain Cat
(@FloopyDoopy10) reported
@NadineDorries @virginmedia @O2 God, you're awful.
-
Jessy Brown
(@JessyBr72807283) reported
@virginmedia The green WiFi symbol starts to flash and all devices drop off the network e.g. I might be watching a video on my phone at which time my phone will go 4g.