Virgin Media outages and service status in Lewisham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 2 outage signals in the last 24 hours around Lewisham, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 17, 5:32 PM GMT+1.
- Internet (70%)
- Total Blackout (12%)
- Wi-fi (12%)
- E-mail (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lewisham, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Poplar, Newham, Bromley, Thornton Heath, City of London, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Internet | 8 hours ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Total Blackout | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
10 recent signals
5 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Daniel Hillman (@hillmandan) reported from Bromley, England@virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke
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A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
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Josh (@Jatkins__) reported from Camberwell, EnglandI never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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Lauren Payne (@laurenbubs51) reported from Bromley, England@virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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Mitzy (@mihaialaci) reported from Poplar, England@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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Ritch Zablan (@blue_murdock) reported from Camberwell, England@virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?
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Joshua Masters🎥 (@joshuamasters_) reported from Lambeth, England@virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.
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Daniel Hillman (@hillmandan) reported from Bromley, EnglandGot to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡
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Zahida (@zkhussain) reported from City of London, England@virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.
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Alex (@ameehan71) reported from Bromley, England@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Poplar, England@virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?
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Illy Mus 💙 (@illymus) reported from Camberwell, England@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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Robert Harrison (@ieattothebeat) reported from Lambeth, England@virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me
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Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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Michael Moorby 👑 (@MMOORBYx) reported from Bromley, England@jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.
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Befitat50 (@befitat50) reported from Lambeth, England@virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Ade Liard (@AdrianLiard) reported from Bromley, EnglandDear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kathy Miller (@KathyMi25429227) reportedYou say online service back at 7.08pm but on automated phone says 0.08pm....shocking @virginmedia
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Mike Cook (@utarg) reported@virginmedia @SkySports explain why I am paying for red button service to watch matches and the service is not working....
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brighton yellow (@brightonyellow) reported@oufc_sam @virginmedia Correct. Still not working. And reading luton also.
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Nath (@NathOdell) reportedSky sports red button not working on @virginmedia. You guys are truly useless.
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Colin Morty (@cmwba) reported@SkyFootball @SkySports @virginmedia no apology for the technicsl issues with red button matches today? How many seasons have subscribers had to put up these issues. Not good enough.
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Dipu (@dipu412) reported@IainSankey @virginmedia Had same issues. Have kept land line, Minimum TV pkg & B/Band. Renewal in April Next yr. TV package is going. Do not need to pay for it. If reasonable reduction not offered I will have to look elsewhere. VM is overrated and expensive.
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Virgin Media News (@VirginMediaNews) reportedAn Irish MEP is calling for a Europe-wide response to the growing crisis in farming caused by this summer’s extreme weather. Billy Kelleher says Ireland is not the only country suffering, with crop yields down massively across the continent. Here at home, the Agriculture Minister is expected to meet farming representatives this week as concerns rise over winter fodder stocks. 📺 More on Virgin Media PLAY
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cbHatter (@cbHatternew) reportedDear @virginmedia can you please detail the compensation we will receive for you being unable to provide what we pay for. No red button service. Your solution to advise we watch on the phone.
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Liam B 🦉 (@Lbriggs88) reportedAbsolute joke @virginmedia red button not working for the matches🖕🏻
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Jim (@JamesBa34076749) reported@virginmedia The game is over, i haven't been able to watch it. Poor service from @virginmedia