Virgin Media outages and service status in Lewisham, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Lewisham, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 10, 1:21 AM GMT+1.
- Internet (58%)
- TV (18%)
- Wi-fi (14%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lewisham, England
The most recent Virgin Media outage reports came from the following cities: Newham, City of Westminster, Southwark, City of London, Bromley, Poplar, Welling, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Internet | 9 hours ago |
|
Newham
|
Internet | 14 hours ago |
|
City of Westminster
|
Internet | 16 hours ago |
|
Newham
|
Wi-fi | 2 days ago |
|
Southwark
|
Internet | 2 days ago |
|
Newham
|
Internet | 2 days ago |
Nearby cities with recent reports
6 recent signals
5 recent signals
5 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Robert Harrison (@ieattothebeat) reported from Lambeth, England@virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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Andee Byford (@BobCratchitt) reported from City of London, England@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?
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Joshua Masters🎥 (@joshuamasters_) reported from Lambeth, England@virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.
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Baltazarka (@MiaZagica) reported from Lambeth, England@virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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Daniel Hillman (@hillmandan) reported from Bromley, England@virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up
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Fiscally Unstable Cam (@DxpTheFirst) reported from Lambeth, England@virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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JJ Hazan (@HazanJJ) reported from Blackheath, England@virginmedia Still down in Lewisham SE8 for me
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Philippa Rooke (@Flipringer) reported from Bromley, England@virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?
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Will Jennings (@willjennings80) reported from Lambeth, England@virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones
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Daniel Hillman (@hillmandan) reported from Bromley, England@virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke
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Mark (@markrhorney) reported from Lambeth, England@virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia Will this issue be resolved today
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marion Browne (@MarionBrowne42) reported@keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.
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Soli (@oisoli) reported@virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?
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Howard (@HOWARD301483152) reportedThank you virgin media for selling the phone network to 02 one of the worst phone companies in the world brain dead customer service stay well clear people
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Ian Lewis (@IanLewis299) reported@virginmedia Sorry, I've worded that badly. I meant I didn't even want to raise a complaint. I told them not to raise it, and they have done anyway, and resolved it. They also told me not to fill in the survey as my issue (not a complaint!) isn't yet resolved so it wouldn't look bad on them!
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Ian Whittaker 🇬🇧🏴 (@ObliviousReaper) reported@virginmedia outage on both TV and then broadband around Leeds?
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Jeanette (@missjnyc1) reported@virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm
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Sodium (@sodiumlights) reportedIn the meantime, they're offering the same to new customers for less than £30. You know what? I'm going to make you fix your broken kit and then I'm going to find a new provider. **** you and your stupid ******* games, @virginmedia
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Gary Broadbent (@garyb007) reported@lennylaw @virginmedia There's an exception to every rule. Usually they're crap. Certainly the worst company I've ever had the misfortune to deal with.
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WATCHING THE GAME (@Pass_Move) reported@virginmedia This company is a complete and utter shambles. Still no Wi-Fi, still no broadband, still no TV, still no one answering phones. No basic information from the company with the worst customer service I’ve ever experienced.
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Sodium (@sodiumlights) reported@virginmedia Oh, and when I've told you what the error message is, and you send an engineer out without telling him that, so he doesn't have the parts he needs, is ****. Looks like my O2 data is going to get hammered. And I'm going to get cold.