Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, Hackney, Chigwell, Newham, Poplar, London, Wembley, Ilford, City of Westminster, Southwark, Waltham Forest, Croydon, Islington, Camden Town and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| Hackney |
Internet | |
| Chigwell |
Internet | |
| Newham |
Wi-fi | |
| Poplar |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I would like to let @virginmedia know that your service is the WORST its been. There are ALWAYS issues. Never any answers either, just excuses. I've had enough
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia any news on KT3 internet/tv issues, day 4 now of nothing and it’s Christmas
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@virginmedia Thank you. I'm way beyond reviewing your site for tech support (which is limited) and have cancelled my account. I asked Virgin Media to take some responsibility for 5 months of problems by not charging us for the 30 day cancellation period but they wouldn't even consider this.
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Chris Smith
(@chrissmithvivi) reported
from
Merton, England
@virginmedia Yeh... Mine is still down
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Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
We have internet, thank you to the engineers who fixes it but @virginmedia need to take a long hard look at how they managed this, poor poor communication , o-one monitoring SM over the weekend, a classic lesson in failing in crisis management and customer care
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Dan Rawle
(@rawle_dan) reported
from
Ilford, England
@virginmedia It says no known issues...
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Mark Burrows
(@MarkBur97728871) reported
from
Sutton at Hone, England
Can you make virgin Media go bust broadband is crap and I wast my money on it
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Yvonne M
(@YvonneM28) reported
from
Bexleyheath, England
@virginmedia Thanks but from what I read on social media yesterday, we were not the only ones using Virgin Media having problems and sure we do not all live in Welling! Will see what happens next time we try to watch #EFL footie on the red button. But thanks for the acknowledgement
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dmxcrew
(@dmxcrew) reported
from
Camberwell, England
@virginmedia Engineer noted it last month when he fixed telephone line. It has become worse overnight, probably hit by a car. Have reported via virgin media online complaint also.
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Mrs R
(@KateRenton) reported
from
Merton, England
@daveberry_tweet @absoluteradio @leonagraham sorry! never going to #letitgo with @virginmedia no Wi-fi since 9am last Thursday until 6am this morning. Very unhappy #SWLondon
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Russ Shaw
(@RussShaw1) reported
from
Hammersmith, England
@GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!
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Mrs R
(@KateRenton) reported
from
Merton, England
@harryhpalmer @virginmedia @IggyPop We’re watching through iPlayer and casting onto TV. Pain when it buffers though. @virginmedia better get their act together tomorrow as it says on the website we’ve had service since 5pm today and nothing is working.
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Patrick Barrett
(@Patrick60425645) reported
from
London, England
@virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.
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Aubrey Davis
(@aubreydav1s) reported
from
Ilford, England
Season’s greetings to @virginmedia Broadband unusable for over a week now. The ETA to fix is 2nd Jan, when whoever’s job it is to fix my issue comes back from their break. I especially enjoyed the staff who refused to put me through to a manager even though I asked 4 times
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It’s only curly at the front ✋🏻
(@sladey66) reported
from
Camberwell, England
@virginmedia Yes. Someone from our street reports a broken box at least once every three months
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Yvonne M
(@YvonneM28) reported
from
Bexleyheath, England
@MillwallDolbs2 @virginmedia @SkyFootball Agreed. It was absokutely awful. I ended up turning the sound off but the stuttering picture made me feel queezy. Not happy
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Matt White
(@mattwhiteski) reported
from
Tottenham, England
@virginmedia 2 weeks with no internet. Four phone calls (one hour each). Three engineer visits cancelled. I even tried calling you BEFORE today's engineer visit to try to stop you cancelling it but no luck. Please help. Nobody on the number you provide is able to do so.
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Yvonne M
(@YvonneM28) reported
from
Bexleyheath, England
Watching @MillwallFC on the #skyredbutton bia #virginmedia is like watching a quickstep on #StrictlyComeDancing . Slow, slow, quick quick, slow. Sound off now. Not sure how much more of this I can take
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David Berry
(@davidgberry) reported
from
Bexleyheath, England
Round my parents, @virginmedia - sky red button not working.
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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✩ 🎀 𝒞𝒶𝒾𝓉𝓁𝑒𝓃 𝒹𝒶𝓋𝒾𝑒𝓈 🎀 ✩
(@caitlendaviesx) reported
@virginmedia @jet2tweets Wouldn’t ever go with virgin your **** and your customer service is ****
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✩ 🎀 𝒞𝒶𝒾𝓉𝓁𝑒𝓃 𝒹𝒶𝓋𝒾𝑒𝓈 🎀 ✩
(@caitlendaviesx) reported
@virginmedia is probably one of the worst provider in the world, the customer service is disgusting and I honestly don’t know how they are still in business
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SpankWangle the Elf
(@KennyCraig99) reported
I suspect this is bollocks. Virgin Media say the reason my wireless printer won't connect to the new hub 5 is due to a local issue which will take 24 hours ot fix. Just doesn't ring true. What do you reckon @thestymaster ?
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Caroline Phinn
(@CarolinePhinn) reported
@virginmedia The worst customer service I have ever experienced in relation to updating a mobile phone contract. Did this nearly 2 weeks ago and told new.ohone would be received today, not despatched and on backorder, not sure when they will have it and no managers available
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🎆유미-씨🎆 🦊
(@_yumi_33) reported
@virginmedia I tried yesterday and I got caught in a circle because of the outage. Are you able to book it for me please?
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MMmm
(@MMmm45228284) reported
@virginmedia Why is your service generally so incompetent? Virgin Media is nothing but a rip of scam!
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
@virginmedia I spoke to someone but it has not been confirmed as your systems are being slow apparently! I cannot order of the app! I have told them this numerous times!
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James Rogers
(@JWRogers82) reported
@virginmedia I’ve just tried turning off at the wall can you check to see if theirs an issue in WV6 7XA postcode please
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MMmm
(@MMmm45228284) reported
@virginmedia What “is not quite clear” from Virgin Media communications over the past 7 days and from a paying customer’s point of view are; You make billions in profits each year. Why aren’t you maintaining your technology to prevent outages? Why do you take so long to repair outages? ..
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colredhill
(@colredhill) reported
@virginmedia still having problems with mobile phone calls at my house 02 admitted there was a problem a long time ago but refuses to fix it please help