Virgin Media outages and service status in Lewisham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Lewisham, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 8, 7:36 PM GMT+1.
- Internet (72%)
- Total Blackout (9%)
- Wi-fi (9%)
- TV (5%)
- E-mail (3%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lewisham, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Southwark, Bromley, Newham, City of London, Poplar, and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Wi-fi | 2 hours ago |
|
Southwark
|
Internet | 6 hours ago |
|
City of Westminster
|
Total Blackout | 22 hours ago |
|
Southwark
|
Internet | 3 days ago |
|
Southwark
|
Internet | 3 days ago |
|
Southwark
|
Internet | 4 days ago |
Nearby cities with recent reports
4 recent signals
4 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Illy Mus 💙 (@illymus) reported from Camberwell, England@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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Vincenzo Rampulla (@vmrampulla) reported from Poplar, England@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Carol Cunliffe (@cjcunners) reported from Bromley, EnglandWhat a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
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Daniel Hillman (@hillmandan) reported from Bromley, England@virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up
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Jenny (@jjrob1312) reported from Bromley, England@virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.
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Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England@virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?
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Alex (@ameehan71) reported from Bromley, England@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
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Claire 🤦🎭 prefers animals to humans (@playgirlc) reported from Lambeth, EnglandFFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England@virginmedia is there an issue with broadband. Been down all morning
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Poplar, England@virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?
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LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England@virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑
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Befitat50 (@befitat50) reported from Lambeth, England@virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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Beth (@bethcanadian) reported from Lambeth, England@virginmedia I came home to it working so whatever you did to fix it, thank you!
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Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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Adam Thomas (@AdamJT99) reported from Bromley, England@virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.
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Ade Liard (@AdrianLiard) reported from Bromley, England@virginmedia Apart from a pre-recorded message..Any updates on repairs on BR6 0AE..Outage running to about 3hrs!!
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy (@andyosb) reported@Ofcom @virginmedia did exactly the same thing to me back in 2019! It was - and still is - the worst customer service experience of my life (and I'm now 65). I was just so relieved to escape them eventually. They're utter scum. Do yourself a favour & don't go anywhere near this company
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Vanessa (@Nameie82) reported@virginmedia Terrible customer service, i sent a message via chat confirming my new contract at 19.06 just to get completely ignored for 40 SOLID MINUTES!!!!
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faye (@fayfreddie10) reported@virginmedia @BonesE78 Im also pleased that VM will be held to account finally our BB is terrible were about to report to the ombudsman as VM wont realease us from the contract without a Early disconnection fee yet even they say how bad it is .. go figure.
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Denise Swif5 (@DeniseSwif5) reported@VirginMediaIE Day 6 of no broadband or TV, got a new modem yesterday but there outside box needs to be repksced as there is no signal. Rang Virgin media you ssk when it would be replaced to be told there was an outage in my area and to contact the technican who had called earlier with the
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Disco Biscuit (@discobiscuit900) reported@Ofcom So you're gonna pay those customers for their troubles out of the 28 million? Of course not. Who knows what ******** you're gonna do with the millions, but we can be certain that the people that Virgin Media dicked get nothing.
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Chris Mullan (@ericthecatmk2) reported@Ofcom I had this problem with Virgin Media 4 years ago and told them the reason I'd never go back to them was because how difficult they'd made it for me to leave them. Months of stress
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Elaine Walsh (@mabaker_moz) reported@virginmedia I rang your service number and there is an issue in the area
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Dan Phillips (@DanCPhillips) reported@Ofcom Virgin media has been awful to deal with for as long as I can remember, it's ridiculous that it has taken this long.
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Sunny Russ🏓⚽️ (@RussSunny84873) reportedVirgin media is the worst service provider I’ve ever known. Charging loyal customers more and more every year! Ridiculous!
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Christian Smith (@SmithChristian4) reported@lukerobins @virginmedia I can stomach the £2 difference in offering, not sure if it’s area based, but a £14 offer for an existing customer when a new one gets it much cheaper is where I draw the line. Virgin I DM’d you as requested and you’re yet to come back to me….