Virgin Media Outage Report in Lewisham, Greater London, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Tadworth, Croydon, Barking, City of Westminster, Newham, Hammersmith, Ilford, Southwark, Westminster Abbey, Hackney, Caterham, Islington, and Paddington.

City	Problem Type	Report Time
London	Internet	44 minutes ago
Camden Town	Total Blackout	8 hours ago
London	Internet	10 hours ago
Tadworth	Wi-fi	10 hours ago
London	Total Blackout	11 hours ago
Croydon	Internet	12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Nick (@N1CKxP) reported 1 minute ago from Tottenham, England

  My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then

• 
  Vlad (@TrendafilovVlad) reported 5 minutes ago from Merton, England

  @virginmedia worst experience with a utility provider in the UK. Back in June I let them know I am moving address. The agent I spoke with told me I don’t need to book an appointment and I can just take my equipment with me and connect it in the new place. I was surprised by 1

• 
  Claire 🤦🎭 prefers animals to humans (@playgirlc) reported 8 minutes ago from Lambeth, England

  FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!

• 
  Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported 9 minutes ago from London, England

  @virginmedia Still no broadband and now the estimate is over a week !?! Terrible

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 12 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Guy Dorrell (@guydorrell1) reported 14 minutes ago from Wandsworth, England

  Er, @virginmedia we’re in Sw18 2 & we were promised our wifi would be restored at 11.59 last night. Still down. Wanna make us another bs promise you won’t keep? 😡 #virginfail #notagain why are we paying you again? 8th outage this year ffs

• 
  Miss Toppin (@Miss_Toppin) reported 19 minutes ago from Croydon, England

  @JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.

• 
  Sharon Hills 💗 (@Gertie58) reported 22 minutes ago from Dartford, England

  @virginmedia We have broadband but no WiFi. Rang customer services on Thursday lunchtime to be told that although nothing shows up in the service checker it' known fault and should be back today, now it's almost two days without WiFi, just want update from someone who knows what's happening

• 
  Gerry (@guinnessaddick) reported 22 minutes ago from Dartford, England

  @thorogodies @Missbwattie @virginmedia We don’t have many problems with ours, surprised you do, as you’re only round the corner, must be a box problem.

• 
  Guy Dorrell (@guydorrell1) reported 23 minutes ago from Wandsworth, England

  Congratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡

• 
  Mabs Ahmed (@Mabs79) reported 29 minutes ago from Camberwell, England

  @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

• 
  amanda (@amanda11350524) reported 31 minutes ago from Ilford, England

  @LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.

• 
  Alex (@ameehan71) reported 32 minutes ago from Bromley, England

  @virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.

• 
  Angela (@angelrosie5) reported 34 minutes ago from Ilford, England

  @virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!

• 
  Russ Nightlife (@andypurbrick) reported 36 minutes ago from Walthamstow, England

  @virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e

• 
  Edward Moore-bius: It's a Moore-bing time!!! (@edshots) reported 37 minutes ago from Croydon, England

  @virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?

• 
  Robert Harrison (@ieattothebeat) reported 45 minutes ago from Lambeth, England

  @virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me

• 
  Sharon Hills 💗 (@Gertie58) reported 50 minutes ago from Dartford, England

  @virginmedia All of our WiFi appliances stopped working at the exact same time. The WiFi keeps trying to connect but just whirls and whirls. No issues with our appliances

• 
  Russ Nightlife (@andypurbrick) reported 52 minutes ago from Walthamstow, England

  @virginmedia Can't watch any movies at all as our broadband is down AGAIN

• 
  Miss Toppin (@Miss_Toppin) reported 58 minutes ago from Croydon, England

  @djdymond @virginmedialife @virginmedia And you can only claim compensation for no service not a ****** service that cuts out about once an hour. I can not wait to get out of this contract. I have set a timer. Years and years of broadband with other providers and I have never experienced this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Goddess (@Goddess52277914) reported 6 minutes ago

  @virginmedia Yes, this is a terrible service, to come into someone’s home and leave it in damage state

• 
  Andrew Singleton (@singostokey) reported 9 minutes ago

  @virginmedia what’s with the internet connection? It’s been poor for the last few days in N16

• 
  Jay Kay (@Kay16979767Jay) reported 11 minutes ago

  @virginmedia To resolve the issue , this internet has caused work to be lost and constant dropping out of online meetings as well as consoles iPads and PCs cannot run any games without huge lag or not even connecting this is nothing like what was promised and it’s infuriating that we were

• 
  3lawe (@ali_attalla) reported 12 minutes ago

  @virginmedia I've made complaints. The reason for complaints is to get something done. Nothing is getting done. I can't believe the customer service in this company!

• 
  Ken Adams (@KenAdam63311447) reported 14 minutes ago

  @virginmedia you webpage is a joke. Weeks I've tried to upgrade through your website and it says "oops" No i don't want to talk to one of your customer services over the phone. Just sort your webpage out.

• 
  M (@MMMM44439) reported 19 minutes ago

  @virginmedia @virginmedia yes still no fix can’t even send an email but shows as live and connected getting 1mb download on Speed test been like this for a month

• 
  Ian Gallagher (@iangallagher82) reported 20 minutes ago

  @virginmedia Thanks, I've already made a complaint. Virgin TV Go not working when I want to watch live football, plus my broadband dropping out three times during client meetings in one week is not the service you should be providing for what you charge.

• 
  Sole.Surfer (@W45EMS) reported 22 minutes ago

  @virginmedia @Kay16979767Jay Your WiFi service is dogshit

• 
  amy (@amythomas_xx) reported 23 minutes ago

  @virginmedia The service page is now saying there isn’t an issue but if we call, it says there is. This is so frustrating. We were also due an engineer on 8 Jan who never showed up. Please can someone look into this directly?

• 
  Will Price Studio (@willpricestudio) reported 24 minutes ago

  Hey @virginmedia, how do I get in touch with you? I can't email, there isn't a chat facility and nobody is answering the 0345 454 1111 help number. #stayconnected