Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Newham, Bromley, Thornton Heath, Southwark, City of London, and City of Westminster.

City	Problem Type	Report Time
Poplar	Internet	3 hours ago
Newham	Internet	1 day ago
Newham	Total Blackout	1 day ago
Bromley	Internet	1 day ago
Newham	E-mail	1 day ago
Thornton Heath	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Lloyd Child (@islingtonlloyd) reported 2 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Andee Byford (@BobCratchitt) reported 7 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  mark (@PieFaceMark) reported 8 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 8 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Millwall halfwayline (@millwalljdb) reported 16 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Carol Cunliffe (@cjcunners) reported 17 minutes ago from Bromley, England

  @virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 18 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Deli (@DelDelovely) reported 21 minutes ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

• 
  Khaled Miah (@Khaled_Miah1) reported 23 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Lauren Payne (@laurenbubs51) reported 26 minutes ago from Bromley, England

  @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

• 
  A voice only (@Avoiceonly2) reported 29 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Nigel Ellway (@Nigelellway) reported 34 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Joshua Masters🎥 (@joshuamasters_) reported 35 minutes ago from Lambeth, England

  @virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.

• 
  William (@willbassoumba) reported 36 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  A voice only (@Avoiceonly2) reported 37 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Michael James Weaver (@Weaverfooty14) reported 38 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  the world's most copied Edward Moore (@edshots) reported 40 minutes ago from Bromley, England

  @virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.

• 
  Baltazarka (@MiaZagica) reported 42 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Alex (@ameehan71) reported 57 minutes ago from Bromley, England

  @virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.

• 
  Daniel Hillman (@hillmandan) reported 58 minutes ago from Bromley, England

  Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇮🇪rampage🇮🇪 (@oldschool1983) reported 7 minutes ago

  @virginmedia im trying to get tru to yous the past few days and cant because its all these stupid ai bots how long is this going on and when is there going to be humans to take my call I need to talk to someone over the phone ASAP dont want to be texting. my broadband is gone ?

• 
  Kathy Miller (@KathyMi25429227) reported 9 minutes ago

  ABSOLUTE NIGHTMARE SERVICE GOING OFF AND ON EVERY FEW MINUTES. THIS IS NOT OK! CR02BG postcode you say has no issues, a road of your customers say different. What does it take to do your job? What? @virginmedia

• 
  Pete (@PeteNCFC1862) reported 10 minutes ago

  @Lindstar24 Look up Databank, all the big 3 do it , goes back to 2021 when Virgin Media O2 initiated it via the Good Things Foundation, but Vodaphone , 3 , also via community hubs , food banks , charities. EE BT do similar to help data poverty .

• 
  David Gardner (@LeylandDavid) reported 12 minutes ago

  @virginmedia reported outage of TV and Internet yesterday evening. Had a text at 8:12am today saying that you've fixed the issues! Guess what, you've NOT. Hope it's fixed for 12:30pm kick off today, or I'll be kicking off!!!

• 
  Cruffers (@Cruffers) reported 20 minutes ago

  @virginmedia No you can’t log on in that way. I’ve tried it. And we shouldn’t have to when we’ve paid for the service. Very poor.

• 
  Hopper (@154PinkChairs) reported 20 minutes ago

  @virginmedia why is the sky sorts streaming service not working?

• 
  Jess Stocks (@jrstocks89) reported 21 minutes ago

  @virginmedia @StevenDent35621 Was going to say. You are already aware and it’s a 2 week fix

• 
  Johnny A (@Ruislip33) reported 22 minutes ago

  @christofflennon If you download sky sports app and then select watch, then login with Virgin Media option at bottom of the page it works that way

• 
  Peter Cotton (@pcisaram1956) reported 23 minutes ago

  Any one else out there had problems getting to watch the football onSky Sports through a Virgin Media box today? #virginmedia

• 
  Gaz (@gazzawefc) reported 26 minutes ago

  @VirginMediaIE Day 3 of no Broadband.... cannot contact customer care, disgraceful carry on from Virgin Media....