Virgin Media outages and service status in Lewisham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Lewisham, including 5 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 28, 9:46 AM GMT+1.
- Internet (55%)
- TV (19%)
- Wi-fi (16%)
- Total Blackout (7%)
- E-mail (2%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lewisham, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Newham, City of London, Southwark, Welling, Bromley, Poplar, Beckenham, Westminster Abbey, Tower Hamlets, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
Internet | 1 hour ago |
|
City of Westminster
|
Internet | 4 hours ago |
|
City of Westminster
|
Internet | 5 hours ago |
|
Newham
|
Wi-fi | 10 hours ago |
|
City of London
|
Internet | 22 hours ago |
|
City of Westminster
|
Internet | 1 day ago |
Nearby cities with recent reports
12 recent signals
9 recent signals
7 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Andee Byford (@BobCratchitt) reported from City of London, England@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Mamba 〽️🦋 (@imbranzo) reported from Bromley, Englandholy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???
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Ade Liard (@AdrianLiard) reported from Bromley, England@virginmedia Apart from a pre-recorded message..Any updates on repairs on BR6 0AE..Outage running to about 3hrs!!
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Alex (@ameehan71) reported from Bromley, England@virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.
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Alex (@ameehan71) reported from Bromley, England@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
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Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!
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Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?
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William (@willbassoumba) reported from Camberwell, EnglandVirgin media is down and I actually have to talk to my family… yuck.
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Poplar, England@virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?
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Mark (@markrhorney) reported from Lambeth, England@virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬
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Everest, Sam (@MrCADwiz) reported from Bromley, England@virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?
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Will Jennings (@willjennings80) reported from Lambeth, England@virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
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Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Illy Mus 💙 (@illymus) reported from Camberwell, England@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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Carol Cunliffe (@cjcunners) reported from Bromley, England@virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .
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Ade Liard (@AdrianLiard) reported from Bromley, EnglandDear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.
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Vincenzo Rampulla (@vmrampulla) reported from Poplar, England@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lifeislife (@nothings1mple) reported@virginmedia @PeteUK7 Very poor service @virginmedia , why is it companies like yours make an already difficult time even worse, shame on you.
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Deborah Guina (@DeborahGuina1) reported@alisterrussell @PeteUK7 @virginmedia My sis in law was in ICU on a ventilator, I had just brought my brother back from another hospital after an MI. A debt collector for a utility Co knocked at his door. Atm the hospital rang to say we had to go down ( SIL later died) the debt guy said not to worry & offered a lift!
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Hatts (@Hatts_X) reported@JamieGBarry @virginmedia Just cancel your contract and go with them again
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DragonYami (@DragonYami3) reported@virginmedia @PeteUK7 Got OWNED by Community Notes smh Seriously, do better. This is several levels of uncool and bad management
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Technicslover (@technicslover) reported@PeteUK7 @virginmedia Virgin Media are absolute ***** and would never ever get a penny of my money.
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Robert 🇬🇧🏴⚽ (@RRS91718) reported@virginmedia For the 3rd time in under 2 weeks our internet has gone completely down. This is becoming totally unreliable
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Yamesh (@yamesh) reported@virginmedia @JamieGBarry What rubbish - you refused to offer me the same rate as a new customer to recontract. Instead your 'value' offer was £55/month. Moved to Sky for £35.
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racenerd2 (@racenerd2) reported@virginmedia @JamieGBarry @virginmedia This really is a terrible response. The price goes up because the price goes up. Seriously? We were with you for years, but got sick of the constant increases and the depressingly asymmetric customer interface... trivial to move to a higher cost contract, but reducing the cost involves sitting on hold then speaking to an overseas call centre. This business model screams desperation. It's customer hostile. Please, wake up and pack it in. We're now with Toob, £29/mo for 900M+ fibre. We ported our phone number to a VoIP service for about £2.99/mo and don't miss the ad-stuffed cable TV channels at all.
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(Lee Warhurst) Hyde FC Academy. Droylsden Juniors (@Droyjfc) reported@virginmedia Hi, i tried to do that. The virgin worker was rude and uncooperative, I ended up putting the phone down
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Kerri Knibbs (@kerriknibbs) reported@Grumpus04164070 @PeteUK7 @virginmedia Different company but similar issue. Was asked when I wanted my late husband’s acc to cease. Went ballistic. I didn’t “want” & you don’t use the term “cease” in death. Became a long saga.