Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Hackney, Paddington, Romford, Dagenham, Harringay, Hammersmith, Newham, Kensington, Croydon, Waltham Forest, Coldblow, Ilford and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| City of Westminster |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| Paddington |
Internet | |
| Romford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.
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Sara Hill
(@sarahill42) reported
from
Tottenham, England
@virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly
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Paul Andrews
(@paulaphoto1) reported
from
Walthamstow, England
@virginmedia - no internet for over an hour. Can’t speak to anyone. Downloaded an app that was useless. No support whatsoever apart from turn it off and on 👎🏻
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Paul Vivash
(@paulvivash) reported
from
Lambeth, England
@virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia my TiVo box has broken how can I get this replaced?
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff
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Dr David Hardman
(@RumblesOfSteel) reported
from
Stratford, England
@virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?
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Robin Pritchard
(@robinpr71) reported
from
Lambeth, England
So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤
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Merrell-Ann Bradnock
(@trousseaudiary) reported
from
Romford, England
@virginmedia is the internet down in the RM3 area?
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vicky
(@vickyatwork) reported
from
Croydon, England
Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET
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Ivan Georgiev ♠️
(@ivang21022) reported
from
Lambeth, England
@virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?
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Tori
(@totti369) reported
from
Wandsworth, England
@virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?
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Morris the Cat.
(@contact400) reported
from
Romford, England
@virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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Maria David
(@2wheelchick) reported
from
Bromley, England
@virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Gowing
(@CliveGowing) reported
@virginmedia This experience has shown me there must be some deep cultural issues within Virgin as they are happening too many times to be coincidence. Virgin clearly don’t appreciate there customers
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Onearmedjohn
(@onearmedjohn) reported
@virginmedia Have you phoned your call centre? It’s like explaining the problem to my 9 year old Labrador
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Onearmedjohn
(@onearmedjohn) reported
@virginmedia Yes, it helps. But I shouldn’t need to reset my hub this often. When one dials that number one gets through to your call centre who find it very difficult to understand what I’m explaining to them and incredibly reluctant to pass the problem to another team.
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NiftyWoza / 🦍🦍🎮🎮🤡.y.at
(@woza_2015) reported
@virginmedia You have the worst timing. I call your team and give 2.5 weeks notice of a move, You send me messages all week letting me know the engineers are coming and 12 hours before move you've moved my install back 2 WEEKS - WTF? How do you have any customers?????? #NOMEDIA
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sophia🕊
(@phi_cx) reported
@virginmedia Going to go ahead and intuit you forgot! Once again incredibly service from you guys.
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Emma Jabbari
(@Hopee1804) reported
@virginmedia nothing to chat about just sent the booster last one took a week so that’s 10 more days without service
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Darrell Cook
(@dazcookcook) reported
@virginmedia Please can you help me why can’t I get the current offer on Racing Tv why is it not available on Virgin.
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stesol
(@stesol7) reported
@virginmedia hi Virgin. I just wanted to let you know that you’re a horrendous internet service provider. I haven’t had a full week of working internet since I joined 5 years ago. I have to call at least once every few days and nothing ever gets resolved. Shockingly bad!
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russell lehman
(@russelllehman2) reported
@virginmedia No he has referred all the charges on the bill to accounts and provided a reference. He thought it could cause more issues if he made the changes and it would be best achieved via accounts.
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russell lehman
(@russelllehman2) reported
@virginmedia Just been speaking with a useful agent, he's identified the issue again, virgin volt not added correctly and installation charge added when moved, he's referred it to accounts which should review within 48hrs. I was promised this billing error would be fixed via WhatsApp 12 Nov