Virgin Media Outage Report in Lewisham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Romford, London, Islington, Hackney, City of Westminster, Ilford, Camden Town, City of London, Hampstead, Southwark, Coulsdon, Harringay, Croydon, Dagenham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Wi-fi | |
| London |
Internet | |
| Islington |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
-
Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia It’s kinda Improved. But when paying for M350 fibre broadband plus 2 boosters...I don’t expect this to happen. I just came from BT & not once in 3 years with them did I have any system issues nor need boosters
-
paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia I spoke to someone on the actual day but they were not very helpful. As stated before this cable has never been an issue before. I can only assume that when neighbours were weeding area where my cable runs that may have accidentally lifted it.
-
Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@spenge74 @virginmedia Cheers. Downloading tgAt now. At my last place I had BT and no issues but when I moved no phone line so went str8 to virgin but somedays it’s real slow. Driving me to drink 🤣🤣🤣
-
Olga
(@olgabudimir) reported
from
Wandsworth, England
@ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.
-
Jaimin
(@_Jaimin_) reported
from
Wandsworth, England
Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful server. Shocking speeds wireless and wired. Never used to be as bad as this. Will be asking for an early termination to my contract as I am not even getting the promised minimum speed.
-
Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia any issues in Bexleyheath, DA7. No internet. Disappeared at 12:30 today
-
🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
-
paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia I could have lied and said I had no knowledge of how the cable broke but didn’t. Have been a customer for about 15 years. But have lost confidence in virgin. The bills are never correct to what was actually quoted. Partner who pays bills still can’t get anyone to correct email
-
Fred D
(@CorpFred) reported
from
Kensington, England
@birh_trx @virginmedia Yes it is down
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre
-
Phoebe
(@phoeberodwell) reported
from
Islington, England
@virginmedia once again having issues with the WiFi - apparently no problem in the area but it's continually dropping out, had a 30min outage this morning. Flatmate *trying* to work from home!
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
-
🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia And its gone again. Really is an awful service. Your status page is not in real time as i speak to your operators who confirm an outage but your status page says everything is fine
-
Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.
-
Jaimin
(@_Jaimin_) reported
from
Wandsworth, England
Pretty certain #virginmedia is the worst ISP there is around! Absolutely awful and disgraceful service.Shocking speeds wireless and wired.Never used to be as bad as this. Will be asking for an early ter- mination to my contract as I am not even getting the promised minimum speed.
-
paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia Despited repeated requests. The whole service has been a catalogue of errors but if you need to complain it’s hard work but if payment wanted there are no problems. NOT HAPPY AND NOW WANT TO CANCEL CONTRACT.
-
Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
-
dadzoola
(@dadzoola) reported
from
Tottenham, England
@virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.
-
🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia Not sure what this will do. There has been regular outages in the area for over a week. Your call centre told me today that this should now be fixed and will not reoccur. We will see if this is the case when the service eventually returns.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
clementp
(@clement_palle) reported
@Ofcom Dear Ofcom, Virgin Media Broadband is down in SM1 area since 4th Feb and everyday @virginmedia @LutzSchueler updates the ETA to fix on their service status page by 24hrs. Other than that there is no other update.Their tech support has no information
-
Bill Billson
(@billsonofbill) reported
@virginmedia It doesn't meet your automatic compensation policy. This does not mean that OFCOM prevent you from compensating. They're attempting to pull a new cable later this month. How do I launch a formal complaint with full subject access request?
-
Lander 💙 ACG! #ProEU #FBNHS #FBPE
(@landerking_king) reported
@DermotOLogical @virginmedia Oh, right. My landline number got on some kind of sales database. Was ringing every 20 mins for a couple of months. Haven't had any trouble with the mobile.. yet.
-
Mummy To The Max
(@MummyToTheMax) reported
Internet down again. Have had to use my mobile internet all day. When is it going to be put back on @virginmedia? Lack of update is annoying.
-
Adam Bennett
(@AdamBen007) reported
@virginmedia utterly hopeless service, I am a new customer, order placed last week, no comms about installation, you’ve said you didn’t have my number (not true) hung up on me 3 times today, engineer calling today (no show) then on 4th call it’s tomorrow? Shall I cancel order?
-
Ian Rodgers
(@buckrodgersposh) reported
Hi never did I think I could be so disgusted to call any business out but in my whole life has anyone been as disgraceful as @virginmedia please stay well clear if you are someone who pays every bill on time believe me they will never accept your leaving. Worst business ever
-
Chris Roach
(@ChrisRo18666051) reported
@virginmedia I was a Virgin Media customer (apart from a few years in the 2010’s) from the old NTL days. I had no complaint about the service, only the pricing, and the fact that transferring to another company was so difficult.
-
Hc
(@Hc80684736) reported
@virginmedia I also love that @virginmedia hasn’t shown any concerns about their staff’s conduct, talk about sweeping it under the rug, no wonder they think it’s OK to upsell instead of help and then just hang up when their shift is over!
-
𝕽𝕺𝕾𝕾
(@dad_in_plaid_) reported
@SimplyMcCready @virginmedia It’s awful atm. I hate the 360 tv thing anyway. What’s the point of trying to look like a fire tv
-
Saurabh_Penkar
(@saurabh_penkar) reported
@virginmedia @VirginMediaIE @Ofcom Update for everyone: So after 100's of call and constant chase up and 3-4 rescheduled appointments today the issue was resolved which was affecting my place for past 18 days. - Remove from website that states aim to resolve in 7days *part1*