Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, City of London, Newham, Bromley, City of Westminster, Poplar, and Thornton Heath.

City	Problem Type	Report Time
Southwark	Internet	15 hours ago
City of London	Internet	18 hours ago
City of London	Internet	1 day ago
Newham	E-mail	3 days ago
Newham	Internet	3 days ago
Southwark	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Patricia Baldock (@BaldockPatricia) reported 3 minutes ago from Lambeth, England

  @virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 4 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  Befitat50 (@befitat50) reported 7 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Millwall halfwayline (@millwalljdb) reported 8 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Daniel Hillman (@hillmandan) reported 13 minutes ago from Bromley, England

  Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 17 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  William (@willbassoumba) reported 25 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Kay Bak (@kaybaka) reported 28 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Hannah Williams (@flamingnora) reported 30 minutes ago from Lambeth, England

  @CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 31 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Catt Hurman (@catt_hurman) reported 35 minutes ago from Bromley, England

  @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

• 
  Julie Compton (@joozuk) reported 35 minutes ago from Bromley, England

  @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

• 
  Carol Cunliffe (@cjcunners) reported 38 minutes ago from Bromley, England

  What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 41 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Khaled Miah (@Khaled_Miah1) reported 43 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 45 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 46 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Everest, Sam (@MrCADwiz) reported 48 minutes ago from Bromley, England

  @virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?

• 
  Befitat50 (@befitat50) reported 49 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 59 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yvie777 (@Yvie777) reported 3 minutes ago

  @virginmedia I am still waiting for my refund, despite multiple phone calls where you assured me it would be processed. I have yet to receive it. This experience confirms my decision to leave due to your poor customer service and unresolved issues.

• 
  Paps (@coophos) reported 5 minutes ago

  @LeighHutch90 @virginmedia For what we pay it’s crap

• 
  Krystal🌹 (@KrystalEzinne) reported 5 minutes ago

  @virginmedia your team have cancelled an engineer appointment 5 times in a row?! Can you explain how you’re planning on fixing this issue 😬

• 
  Chris Fox (@chriscfox) reported 9 minutes ago

  Hey @virginmedia given that your website is full of broken and circular links making it impossible to do anything, and your chat service just fails, how do I actually talk to someone?

• 
  Mr Moanivator (@MrMoanivator) reported 9 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  lizrichards24 (@SonyRichards4) reported 10 minutes ago

  Here we go again, unable to cancel an old SIM card from @O2 and @virginmedia

• 
  The Great Socrates (@Find_truth4all) reported 11 minutes ago

  @virginmedia This new 360 box update forcing the home screen on startup is terrible. Give us an option to boot straight to live TV!

• 
  ChrisBtw (@ChrisBtw___) reported 11 minutes ago

  Virgin media with the 3rd outage of the week... Cheers ya useless *****!

• 
  Chance Walton-Ashmore (he/him) (@AshmoreWalton) reported 12 minutes ago

  @virginmedia after asking to change my payment date 4 times and extra on the chat and app. Also being told it’s been changed. Now I’m told it cannot be done due to a system issue and maximum amount of changes have been taken. It hasn’t been changed. Terrible customer service.

• 
  GW (@GGWilliams72) reported 16 minutes ago

  @virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻