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Virgin Media outages and service status in Lewisham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Lewisham, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 18, 7:36 AM GMT+1.
  • 70% Internet (70%)
  • 12% Total Blackout (12%)
  • 12% Wi-fi (12%)
  • 5% E-mail (5%)
  • 1% TV (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Newham, Southwark, Poplar, Bromley, Thornton Heath, City of London, and City of Westminster.

CityProblem TypeReport Time
Newham Internet 6 hours ago
Southwark TV 15 hours ago
Southwark Internet 20 hours ago
Southwark Internet 23 hours ago
Poplar Internet 2 days ago
Newham Internet 3 days ago

Nearby cities with recent reports

Southwark

9 recent signals

15 hours ago
Newham

5 recent signals

6 hours ago
Poplar

2 recent signals

2 days ago
Bromley

2 recent signals

3 days ago
City of London

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @Marcroy_Smith @virginmedia Same here and customer service not available either

  • AdrianLiard
    Ade Liard (@AdrianLiard) reported from Bromley, England

    @virginmedia Apart from a pre-recorded message..Any updates on repairs on BR6 0AE..Outage running to about 3hrs!!

  • Jatkins__
    Josh (@Jatkins__) reported from Camberwell, England

    I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • marksonofjohn
    marksonofjohn (@marksonofjohn) reported from Camberwell, England

    @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

  • ameehan71
    Alex (@ameehan71) reported from Bromley, England

    @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, England

    Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

  • AdrianLiard
    Ade Liard (@AdrianLiard) reported from Bromley, England

    Dear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.

  • blue_murdock
    Ritch Zablan (@blue_murdock) reported from Camberwell, England

    @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

  • ameehan71
    Alex (@ameehan71) reported from Bromley, England

    @virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.

  • xiaqua_shiyeon
    LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

  • laurenbubs51
    Lauren Payne (@laurenbubs51) reported from Bromley, England

    @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

  • Nigelellway
    Nigel Ellway (@Nigelellway) reported from Camberwell, England

    @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

  • mobiusb2
    Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

  • MMOORBYx
    Michael Moorby 👑 (@MMOORBYx) reported from Bromley, England

    @jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.

  • mobiusb2
    Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • adelux68
    Ade Luxton (@adelux68) reported

    @virginmedia I hope you don’t charge full price next month as you can’t provide red button service today

  • RyanCartiers
    RyanCartier (@RyanCartiers) reported

    @virginmedia No, that has resolved nothing. A fundamental change to actually learning to provide timely customer service is required. 6 min. to schedule a call back 20 min. later - approx. 30min lead time Pick up phone and resolve issue <5 minutes. who needs math class?

  • emma_tr4_rhinos
    emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported

    @virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix

  • jimswanstonlive
    Jimmy Swanston (@jimswanstonlive) reported

    @EllisMartin @SkySports @virginmedia Funny enough it was working when I watched the EFL cup when Watford played so something wrong somewhere it annoyed me as I couldn't watch the Huddersfield game first game of the season it sucks

  • Daibish79
    Dai boy (@Daibish79) reported

    the red button on Virgin doesn't work on Sky Football. Only seen the first 10 seconds of the Swansea/Stoke game before it went off and it hasn't come back. @virginmedia

  • gyoldsingleman
    oldman (@gyoldsingleman) reported

    @kathleenp442 @virginmedia A technician came out to me a week ago, hadn't a clue what to do, problem still exists @virginmedia no compensation on my bill !

  • UtuggUmwere43v
    Utugg Umwer (@UtuggUmwere43v) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • nongnangning1
    Olive (@nongnangning1) reported

    @IainSankey @virginmedia I never pay more than £23 for my Virgin internet. Whenever my "special offer" runs out and they want to increase my bill, I just tell them i'll leave then and they relent...

  • alex___jones
    alex jones (@alex___jones) reported

    @virginmedia I can’t sign in as my email address has changed. No one at Virgin can be bothered to help. Complained numerous times. Shocking company

  • kathleenp442
    Kathleen Peters (@kathleenp442) reported

    @virginmedia I've tried to watch it on my phone via the sky sports app and that didn't work either. Feeling disgruntled. You've managed to send a recent update to our virgin box but can't fix this!