Virgin Media Outage Report in Lewisham, Greater London, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, Hackney, Caterham, London, Islington, Croydon, Paddington, Southwark, Waltham Forest, Hampstead, Newham, Dagenham, City of London, Ilford, and Hammersmith.

City	Problem Type	Report Time
Camden Town	Internet	5 hours ago
Hackney	Internet	5 hours ago
Hackney	Internet	6 hours ago
Caterham	Internet	6 hours ago
London	Total Blackout	7 hours ago
London	Wi-fi	7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Kay Bak (@kaybaka) reported 41 seconds ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  R. Aaron (@aaronuart) reported 3 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Millwall halfwayline (@millwalljdb) reported 4 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Steven Kraan (@drawing_daily) reported 12 minutes ago from Islington, England

  @virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏

• 
  Julie Featherstone 🇺🇦😷 🏳️‍🌈✊🏿🇪🇺 🌹💙💉💚 (@jujurants) reported 23 minutes ago from Ilford, England

  Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 24 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  Jane Common (@JaneCommon) reported 26 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Jane Common (@JaneCommon) reported 30 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Steven Kraan (@drawing_daily) reported 33 minutes ago from Islington, England

  @virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband

• 
  DianaS (@DianaAlexS) reported 39 minutes ago from London, England

  @virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"

• 
  Kay Bak (@kaybaka) reported 41 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Marta (@itsmartamoya) reported 42 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 46 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!

• 
  R. Aaron (@aaronuart) reported 48 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 48 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 50 minutes ago from Islington, England

  @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

• 
  Baz, Wacky worm! (@mobiusb2) reported 50 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  antoine 🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸100%EU #FBPPR #FBPE (@A_D62) reported 51 minutes ago from Islington, England

  @virginmedia So maybe I have also a problem with my phone line! ******* now

• 
  Jane Common (@JaneCommon) reported 52 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Will Jennings (@willjennings80) reported 60 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dale Chapman (@DaleLeeCrypto) reported 2 minutes ago

  @virginmedia That’s someone would be out within the week to resolve the problem. We had no call out or call back. Claimed COVID was a problem when the installation technician sent a an engineer out the same day who ‘claimed’ to change our board. Evidence shows otherwise.

• 
  Christine Yeo (@christineyeo) reported 6 minutes ago

  @virginmedia called again and been told the fix date is now 27Apr after it was meant to be fixed on 21Apr. Do you think it is right to charge for this barely useable internet? Have you seen the amount of people experiencing issues in E17?

• 
  Toks salaam (@Tokssalaam) reported 7 minutes ago

  @virginmedia I signed up for broadband on the 7th of March, given a connection date 2 weeks later. I have since had 2 cancellations the day before connection. I now have no service at all and have to work from home. The level of service has been shocking.

• 
  TheOccasionalKitchen (@Occasion_Kitch) reported 7 minutes ago

  @Jermybilum @virginmedia Called ... ended up in India, which is fine but the context of my issue wasn’t understood .... months later, still no resolution @virginmedia. I want to speak to someone who manages complaints in the UK.

• 
  Dan Stefanik (@DanStefanik3) reported 11 minutes ago

  @virginmedia External contractors came out yesterday saying line was blocked and Virgin would need to organise permits from council for additional works. Could be weeks they said...so potentially would get connection six weeks after date provided for service @Ofcom @BBCWatchdog

• 
  Fandango Fumbler (@Fandangofumbler) reported 14 minutes ago

  @virginmedia So difficult to spot the scam Virgin Media calls from actual Virgin Media calls since they both originate from overseas call centres and both demand your details. I now hang up on all of them.

• 
  iSkitzTV #SkitzophreniacNation (@Skitz_Tweets) reported 14 minutes ago

  WHY DOES @virginmedia have to be down in Friday 😩😩😩😩 Cant stream tonight unfortunately!

• 
  Guy F (@askgeez) reported 16 minutes ago from Loughton, England

  @virginmedia are there known issues with broadband in Loughton IG104QU? Had very patchy speeds recently . Paying for 350mb, typically getting 150mb+. Few days now of <30mb 😫

• 
  Kent Jolly (@kentjolly) reported 17 minutes ago

  @virginmedia please fix our wifi. Pathetic. Lost 5G over Easter, 2G soon thereafter, and things STILL aren’t fixed- even tho on the phone you say it’ll be fixed by ‘1pm’. Every day. 🙄 Sort yourselves out THIS IS SHITE.

• 
  Naqi (@Naqi_KD) reported 18 minutes ago

  @virginmedia seems like the whole of stoke on Trent is down. Are you having a laugh?