Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Bromley, City of London, City of Westminster, Poplar, Southwark, Newham, Welling, and Beckenham.

City	Problem Type	Report Time
Bromley	Internet	8 hours ago
City of London	Internet	8 hours ago
City of Westminster	Internet	12 hours ago
Poplar	Internet	12 hours ago
Southwark	Internet	2 days ago
City of Westminster	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Daniel Hillman (@hillmandan) reported 7 seconds ago from Bromley, England

  @virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up

• 
  Andee Byford (@BobCratchitt) reported 1 minute ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  William (@willbassoumba) reported 9 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Josh (@Jatkins__) reported 11 minutes ago from Camberwell, England

  @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 15 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  radz (@rtkosha) reported 17 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  kevin richardson (@kevinri00714924) reported 22 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Lauren Payne (@laurenbubs51) reported 23 minutes ago from Bromley, England

  @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

• 
  Everest, Sam (@MrCADwiz) reported 29 minutes ago from Bromley, England

  Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.

• 
  Patricia Baldock (@BaldockPatricia) reported 31 minutes ago from Lambeth, England

  @virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money

• 
  Kristian Lommi (@KristianLommi) reported 31 minutes ago from Bromley, England

  @virginmedia Just been cut off for a second time this afternoon. Fantastic customer service offered my virgin media. Can someone please get in contact with me ASAP.

• 
  the world's most copied Edward Moore (@edshots) reported 32 minutes ago from Bromley, England

  @virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.

• 
  Robert Harrison (@ieattothebeat) reported 32 minutes ago from Lambeth, England

  @virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me

• 
  Vincenzo Rampulla (@vmrampulla) reported 35 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Millwall halfwayline (@millwalljdb) reported 46 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Philippa Rooke (@Flipringer) reported 48 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Alex (@ameehan71) reported 51 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Alex (@ameehan71) reported 52 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Mabs Ahmed (@Mabs79) reported 58 minutes ago from Camberwell, England

  @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

• 
  Fiscally Unstable Cam (@DxpTheFirst) reported 60 minutes ago from Lambeth, England

  @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geoff Naylor (@geofn3751) reported 9 minutes ago

  @virginmedia Yes, but how can you penalise me for wanting to move to a service provider who can provide the service that you can't?

• 
  Jo (@Mansfield_Girl) reported 10 minutes ago

  @virginmedia Hi! Since 14th Grandad has got "Title Not Available" on all channels and experiencing intermittent issues with picture. Looks like not connected to Virgin Network but only option is wired when never has been wired?! Tried hard resets on both box and router.

• 
  Melody Lane-Hayman (@ScepturaMelody) reported 11 minutes ago

  There is never enough space on X for me to write what I need to. I still haven’t forgiven u @virginmedia for axing Thatstv2 and Thatstv3 at least now it’s not even on the menu wasn’t nice when u kept it up on the guide showing me what was on. Those channels r on sky & freeview

• 
  😊🎬🎥🔴Mark Anthony🔴📺📷😊 (@leolionmark) reported 11 minutes ago

  @GGNDRiRock @virginmedia Had to go to apps and sign in again, what am i paying @virginmedia for to avoid all this crap!

• 
  Breeda Murphy (@breeda_murphy) reported 11 minutes ago

  @MariaPIreland @longlostfamily @virginmedia Yes Maria. Too many left this world never knowing a sense of belonging, There was no paper trail and DNA had not advanced to provide heritage. Even today it is difficult to gain answers and Government appear eager to ignore

• 
  Katie (@Katiebush6) reported 17 minutes ago

  @virginmedia the new router is a terrible design. Why are the airholes at the top, so now all the dust is going to easily get into the box and damage it quicker. There's no pull out tab to easily see WiFi password and the router is wider 🫠

• 
  Grazie (@graziegee999) reported 23 minutes ago

  @virginmedia absolutely abysmal service. Take too much money for my new package. 2 hrs on chat. promised phone call within 48hrs....still waiting. 😡😡 Email to say its been resolved??? please advice

• 
  Fatscholes76 🇺🇦 (@fatscholes76) reported 25 minutes ago

  @virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?

• 
  Bryan Green (@BryanGr68681814) reported 26 minutes ago

  @no1lino @virginmedia Morning Glenn, just had a message from @virginmedia to say services in our area are down, should be fixed by 5pm!!!

• 
  London leaver (@ross_biagini) reported 27 minutes ago

  @virginmedia 2 Outages Identified & raised but 2nd one is not expected to be resolved until 3/6/26 @ 9.06 That will be at least 3 full days of outage