Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Newham, Poplar, Southwark, City of Westminster, City of London, Bromley, and Welling.

City	Problem Type	Report Time
Newham	Total Blackout	22 hours ago
Poplar	Internet	1 day ago
Newham	Internet	1 day ago
Newham	Internet	2 days ago
Southwark	Internet	2 days ago
Newham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Zahida (@zkhussain) reported 4 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 5 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Nigel Ellway (@Nigelellway) reported 9 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  anne hill (@gorgeousuk) reported 11 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 14 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  anne hill (@gorgeousuk) reported 16 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Alex (@ameehan71) reported 20 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Kay Bak (@kaybaka) reported 22 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Aneesh Varma (@AneeshVarma) reported 29 minutes ago from Bromley, England

  @virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 32 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  Fiscally Unstable Cam (@DxpTheFirst) reported 33 minutes ago from Lambeth, England

  @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

• 
  Robert Harrison (@ieattothebeat) reported 38 minutes ago from Lambeth, England

  @virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me

• 
  #AshTag (@Ashley_Rhysss) reported 39 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Tim Hyson (@timhyson) reported 44 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Josh (@Jatkins__) reported 44 minutes ago from Camberwell, England

  @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 49 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  A voice only (@Avoiceonly2) reported 51 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Jane Common (@JaneCommon) reported 53 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Claire Champion (@Champion3Claire) reported 56 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Will Jennings (@willjennings80) reported 57 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seekings (@paulseekings) reported 12 minutes ago

  @virginmedia WTF is happening to my WIFI service. It keeps dropping out. The football is stressful enough but this is NOT good enough I rely on this for my Sky Glass!

• 
  Rebecca Réva (@AvaniEbony666) reported 12 minutes ago

  @virginmedia what the hell your broadband services, since id like to say a month after joining with you lot, I've had nothing but problems!! Sort it out or I will leave and sue you lot for failure to uphold your end of the terms in the contract

• 
  Denise Swif5 (@DeniseSwif5) reported 12 minutes ago

  Virgin media Day 11 service restored after 8pm and 15 minutes later....... poof gone. Today is day 12 with no service #joke

• 
  Debra Dommen (@dommen19390) reported 15 minutes ago

  @imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?

• 
  Dr Elaine Rust (@elainerust) reported 17 minutes ago

  @virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.

• 
  Samet (@Samet_UK) reported 17 minutes ago

  My Virgin Media WiFi has still not been working since yesterday, and there has been no improvement this morning. I have already called customer service, but the issue was not resolved. I also sent a DM on X and have not received a response. @virginmedia

• 
  Elle 🌸🗽 (@hellosunshine52) reported 19 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing

• 
  Chris Hopkinson (@chromaphotog) reported 20 minutes ago

  @virginmedia Look, I’ve just told you your chatbot thing is useless. I want you to contact me, and raise it as a big issue with a manager. I had intermittent internet for a month, and not once have virgin reached out to say why, what’s happening, or to apologise

• 
  Helen Brown (@helen_brown65) reported 21 minutes ago

  @virginmedia please sort out the broadband issue in CT17 9NB. Absolutely unacceptable service. Will be changing providers if not fixed by this afternoon !!!

• 
  Shaun (@shauny67) reported 21 minutes ago

  @virginmedia @weyland76 From your picture it is not a Virgin issue it's your device, it's not released the network connection from the mobile connection. Best response is to restart to device then will connect stop blaming Virgin