Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: City of London, City of Westminster, Newham, Southwark, Poplar, Bromley, and Thornton Heath.

City	Problem Type	Report Time
City of London	Total Blackout	17 hours ago
City of Westminster	Wi-fi	1 day ago
Newham	Internet	1 day ago
Southwark	Internet	2 days ago
Southwark	Total Blackout	2 days ago
Southwark	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  travelling Adam (@TravellingAdam) reported 10 seconds ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Patricia Baldock (@BaldockPatricia) reported 36 seconds ago from Lambeth, England

  @virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money

• 
  Declan Higgins ☘ (@declan1968) reported 6 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Andee Byford (@BobCratchitt) reported 11 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 14 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  Claire Champion (@Champion3Claire) reported 16 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Alex (@ameehan71) reported 18 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Vincenzo Rampulla (@vmrampulla) reported 18 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Julie Compton (@joozuk) reported 19 minutes ago from Bromley, England

  @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

• 
  Befitat50 (@befitat50) reported 24 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Will Jennings (@willjennings80) reported 25 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Mamba 〽️🦋 (@imbranzo) reported 28 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Catt Hurman (@catt_hurman) reported 36 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  Claire Champion (@Champion3Claire) reported 43 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Khaled Miah (@Khaled_Miah1) reported 43 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  A voice only (@Avoiceonly2) reported 48 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  kevin richardson (@kevinri00714924) reported 50 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Befitat50 (@befitat50) reported 52 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Tim Hyson (@timhyson) reported 53 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  kevin richardson (@kevinri00714924) reported 59 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Bedford (@helenxbedford) reported 2 minutes ago

  @virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?

• 
  David Green (@Daveboy1972) reported 2 minutes ago

  @CheekyVic @virginmedia sky just as bad i had fault on broadband did all tests phoned number spoke and screamed at 4 robots before i got a human who was more worried about selling me a mobile

• 
  karl heaney (@karlheaney1978) reported 9 minutes ago

  Internet down and no information!!! North Ayrshire @virginmedia

• 
  BooNeko (@BooNekoVT) reported 10 minutes ago

  @virginmedia your customer support is ***

• 
  silverfox (@PhilTur85809423) reported 12 minutes ago

  @CheekyVic @virginmedia Try sky , they are just as bad

• 
  Helen Bedford (@helenxbedford) reported 12 minutes ago

  @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

• 
  Tony Payne (Main Account) (@Poddys_bu1) reported 12 minutes ago

  @CheekyVic @virginmedia It's almost impossible to get through to an English call centre, the Indians never have a clue what we actually want. Moved on now and our local provider, Toob is really good.

• 
  Rooster (@Rooster_Innit) reported 13 minutes ago

  @virginmedia no TV/Broadband in B28 for last 2 hours. Is this an area outage?

• 
  Mike Kennelly (@mvkennelly) reported 13 minutes ago

  Virgin media broadband in London N21 has been intermittently down now for weeks and nobody at Virgin interested in fixing the issue . Hours on the phone being told to turn it off and on ! We are out at the end of this contract for sure, very poor service.

• 
  Stephen Maddock (@stephenm68) reported 14 minutes ago

  @alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.