Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Southwark, City of London, Newham, Poplar, Bromley, and Thornton Heath.

City	Problem Type	Report Time
City of Westminster	E-mail	1 day ago
Southwark	Internet	2 days ago
Southwark	Wi-fi	2 days ago
City of London	Internet	2 days ago
Southwark	Internet	3 days ago
City of Westminster	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 2 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  radz (@rtkosha) reported 5 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Germán López-Campos (@Sherm4nLC) reported 11 minutes ago from Camberwell, England

  @virginmedia It seems there are some issues in SE22, could you confirm?

• 
  Everest, Sam (@MrCADwiz) reported 11 minutes ago from Bromley, England

  @virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?

• 
  Alex (@ameehan71) reported 11 minutes ago from Bromley, England

  @virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.

• 
  kevin richardson (@kevinri00714924) reported 14 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  Claire Champion (@Champion3Claire) reported 14 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Michael James Weaver (@Weaverfooty14) reported 16 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Nigel Ellway (@Nigelellway) reported 21 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Ade Liard (@AdrianLiard) reported 22 minutes ago from Bromley, England

  Dear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.

• 
  Khaled Miah (@Khaled_Miah1) reported 29 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Katie Haisman (@Katie3boys) reported 30 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  kevin richardson (@kevinri00714924) reported 31 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Jenny (@jjrob1312) reported 32 minutes ago from Bromley, England

  @virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.

• 
  hippychic (@Keldavey) reported 39 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Claire Champion (@Champion3Claire) reported 42 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Beth (@bethcanadian) reported 44 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  A voice only (@Avoiceonly2) reported 47 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Joshua Masters🎥 (@joshuamasters_) reported 50 minutes ago from Lambeth, England

  @virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.

• 
  Robert Harrison (@ieattothebeat) reported 51 minutes ago from Lambeth, England

  @virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robin Hall (@RobinHall115) reported 3 minutes ago

  @APTSArchive @virginmedia Beware the spam help page that has added posts. Unfortunately a too common trend. Our rail operator is frequently being spammed on its customer account.

• 
  Jambo (@The_real_Jambo_) reported 3 minutes ago

  @virginmedia @alexand979677 I had no TV service for 16 days during the worldcup. Eventually fixed it and they refused to discount my bill because I still had internet. Been with them for nearly 7 years, renewals up soon and the best price they can offer is £15 DEARER than my current price.

• 
  doozerlyn (@doozerlyn) reported 4 minutes ago

  @virginmedia Sort the red button issue or make some refunds to customers for breach of service

• 
  Bill.Doyle (@doyle113694) reported 7 minutes ago

  @virginmedia Internet down yet again, sick of this crap. Time to cancel.

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 8 minutes ago

  @virginmedia Worst customer service I’ve ever experienced! Been waiting a month for broadband! Awful!

• 
  Daniel Murphy (@dansmurph) reported 10 minutes ago

  @DartingMelon @alexand979677 @virginmedia Easiest thing to do is phon them up and ask for a loss of service credit, they literally have to give you the money back. No need to wait for the ombudsman etc. you only really need that when your at the deadlock stage

• 
  Alan 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇹 (@AlanBM91) reported 10 minutes ago

  Anyone else @virginmedia not letting them sign in to My virgin media? On the website or the app?

• 
  Alan Roberts (@AlanRob68902430) reported 12 minutes ago

  @Carolestfc1 @virginmedia Its grounds to terminate the contract

• 
  bliind (@bliindlol) reported 12 minutes ago

  Is it just me or virgin media is down ? @virginmedia

• 
  Emily Ford (@T0350X) reported 16 minutes ago

  @virginmedia why is it so hard to cancel an account?!? I’m moving house and out of contract, you don’t service the new area. You have been changing me stupid money for internet for months and when I ring to cancel the account I get moved between multiple people!