Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Islington, Hackney, City of London, Southwark, Camden Town, Hampstead, City of Westminster, Hammersmith, Waltham Forest, Fulham, Ilford, Romford and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| Islington |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Wendy
(@Honeykiss) reported
from
Lambeth, England
@virginmedia trying to cancel and not finally got thru to pre Installation only to be cut off! Can you help
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia It’s very usual for Virgin in Hampstead but would be nice if you were in a bigger hurry to fix it , especially when we are all working from home
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@MoneySavingExp please help? @virginmedia #CustomerService on hold since 8.15am
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Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
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Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.
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Gemma Jarrett
(@gemmajarrett) reported
from
London, England
@virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I have been assured by your team I didn’t need an engineer at my house on the latest of my many calls. That the whole neighbourhood has a problem . So , day 8 , still crappy service #hampstead it is proposed to be fixed by the 28th your advisers tell me in the phone .
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have been told that the issue will be fixed this morning at 9 but that’s not the case can you please check?
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Steve ✊🏻
(@Strattsy51) reported
from
Poplar, England
@virginmedia Yes I do. I need to arrange cancellation of my broadband and tv service, in line with the email I received.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@virginmedia been trying to calm your customer service team but get cut off all the time, want to take out broadband but it says online I need to call? I hope this isn’t a representation of your service!
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Clare Ryan
(@msclareryan) reported
from
Camberwell, England
@virginmedia our connection is down in London SE15. When we log into our virgin account it says we’re not customers,the phone number - 150 and the alternative - both go dead when we dial, and your chat function is directing us to the phone. How do we contact you & sort this?
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Tor Skinner
(@torskinner) reported
from
Lambeth, England
@virginmedia we can get through to your telephone customer service team? It’s saying it’s been possible to connect your call. We’ve just upgraded to a new modem and the WiFi is so so bad
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@virginmedia Loss of service and no phone line @virginmedia #customerexperience #businessowner
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Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!
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添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????
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🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒
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@RobHPayne 🏴
(@RobHPayne) reported
from
London, England
@virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?
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Rita capaldo
(@rita_capaldo) reported
from
Camden Town, England
@virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.
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Joy Balfe
(@Joybalfe) reported
from
Croydon, England
@virginmedia same crap different day - how you can call yourselves Broadband providers I will never know #falseadvertising
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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peter park
(@screamypete) reported
@virginmedia Have had little to no connection since last night and couldn’t even use your area check service as it’s down too, so many issues since I got the letter about price increases too
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mo__08
(@__mo_08) reported
Wallahi @virginmedia wifi is gonna make me fail my A levels.
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Taylor
(@TaylHsn) reported
@virginmedia Thankfully it went back down during office hours or you might never have known!
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Stephen Savage
(@Savs63825475) reported
@virginmedia So, being as I’ve been all day without connection, how do I claim compensation? All of your phone lines and help pages also seem to be unserviceable, so they’re no help
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FibroWolf
(@FibroWolf) reported
@virginmedia great , down again and you put message on here to let people know, but i couldnt access here because the internet was down on cable and phone for the second time too
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Michael J Robins
(@Michael28Robins) reported
@virginmedia I have never had issues with broadband and been with them for many years. I knew about this issue and my wife said the Internet was working perfectly in the morning. I get home from work and we got no Internet whatsoever,
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Kevin Frost
(@KevinJFrost) reported
@virginmedia @DowndetectorUK 17:30 and still no service a total blackout TV, broadband & most importantly phone. Even our virgin emergency backup landlines for 999 services is down. Was told the earliest this service will be backup is late Saturday #disgusting #VirginMediadown
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Mr Pitbull 🌐
(@1MrPitbull) reported
jyst seen Richard Branson files for bankrupcy regarding @virginmedia or something along those lines, maybe this is the problem? #virginmedia
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Rosemary E Thomas (Eliza Rose)
(@Rosemary273) reported
@virginmedia broadband and streaming down again, second time today ... hope this isn't an indication of how my 24 month contract is going to be!
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Annette
(@annettekhall) reported
@virginmedia @virginmedia my mobile data is also down or i cant get on 90% of things.... is it connected? Having a meltdown here, totally off grid. Seriously need to look at switching now