Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Ilford, London, Newham, Southwark, City of Westminster, City of London, Hackney, Waltham Forest, Hammersmith, Paddington, Wembley, Islington, Epsom and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia hope you can help please! Our router is a hub 3. It has a constant red light. It’s not over heating, I’ve done multiple hard resets. Any suggestions? Do I need a new router?
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia Thanks. Looks like estimated fix is 12th January which will be nearly a week.
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therealdealpodcast
(@realdealpod) reported
from
Lambeth, England
@virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)
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Mark Sapsford
(@Mark_Sapsford) reported
from
Chigwell, England
@virginmedia our update on our issue is still after 3 days showing as unresolved. Phone and broadband is fine but tv services are still showing as an issue. Please advise
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money
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Andrew Burns
(@andrewb_63) reported
from
Ilford, England
@virginmedia There's an issue in the area and we let out technicians know
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Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
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S Dyett Gicquel
(@LGuard123) reported
from
Islington, England
@virginmedia Brilliant & I appreciate your help
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Sumaya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@virginmedia I’ve upgraded to sky cinema and sky sports but the catch-up isn’t working. Been told it takes 24 hours. If it’s not working by this time tomorrow I’ll be cancelling and looking into a better service provider
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Jose Carvalho
(@josethepotter) reported
from
Hammersmith, England
Extremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin
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Jenny
(@jjrob1312) reported
from
Bromley, England
@virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.
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David Carpenter
(@dizzleeducation) reported
from
Bexleyheath, England
@GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜
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dmxcrew
(@dmxcrew) reported
from
Islington, England
@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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Jose Carvalho
(@josethepotter) reported
from
Hammersmith, England
ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson
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Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
@virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .
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Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Askham #TheDataGovernanceCoach
(@Nicola_Askham) reported
@virginmedia Don't worry I have wasted so much time and effort trying to cancel my Dad's mobile contract properly but have decided just to cancel the direct debit instead
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
@virginmedia They split my Wi-Fi frequency in to two. But as the issue is Wi-Fi AND wired, that is obviously not the problem. It’s obviously the router at fault!
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Dominique Moore
(@DGNMoore) reported
@virginmedia If calling them would resolve problem I would call have tried a ou6 + times ery friendly operator but no changes
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Stewart
(@Stewart16772495) reported
@virginmedia do you have an email address for customer services. I ended my contract and still have your box to return but have no instructions on how to do this. I refuse to call your phone number and have to wait 30 minutes to speak to someone.
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
@virginmedia Yes he boosted my signal to within parameters, but said connectivity might be the router but I had to let the line “Settle”, before he could investigate further.
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Lizzie Rynne 💙
(@_MMaritima) reported
Oh dear @virginmedia. Your customer 'service' really has gone down the plug hole. How many times do I have to tell your stupid automated text thing that I don;t want to communicate by WhatsApp
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Emma Smith
(@ju5tEmma) reported
@virginmedia I can only get Internet in my living room (standard small 3 bed house) As soon as I leave to go in to my kitchen I have to switch to 4g as there is no Internet at all!!! Help!
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ThoughtBank
(@ThoughtBank3) reported
@virginmedia It was on chrome and Firefox. View bill in VM says you must sign in I was already signed in among various other issues. Updated site just seems to be a mess. No need to reply. Just log as yet another customer complaint. Thanks.
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Grezzit
(@Grezzit) reported
@bobacks #virginmedia are the worst. Terrible customer service, they just lie to you constantly. I look forward to the day our road gets another company's fibre optics laid so I can leave them.
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Andy Covey
(@AndyCovey) reported
@virginmedia Without wanting to sound rude...incompetance. Long story short...we are now awaiting another construction visit although that's not as a result of any action at VirginMedia. Thats from your cable pull subcontractor.