Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Newham, Southwark, City of London, Bromley, City of Westminster, Poplar, Welling, and Beckenham.

City	Problem Type	Report Time
Newham	Wi-fi	18 hours ago
Southwark	Internet	19 hours ago
Newham	Internet	1 day ago
City of London	Internet	2 days ago
Newham	Internet	2 days ago
City of London	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Catt Hurman (@catt_hurman) reported 6 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Jane Common (@JaneCommon) reported 8 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Nathan Talbot (@nathantalbot) reported 9 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Andee Byford (@BobCratchitt) reported 9 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Julie Compton (@joozuk) reported 13 minutes ago from Bromley, England

  @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

• 
  Adam H-Matthews (@AdamHMatthews) reported 18 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 21 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Andee Byford (@BobCratchitt) reported 22 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 23 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Claire Champion (@Champion3Claire) reported 24 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Jane Common (@JaneCommon) reported 28 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  anne hill (@gorgeousuk) reported 29 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Everest, Sam (@MrCADwiz) reported 30 minutes ago from Bromley, England

  @virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?

• 
  Zahida (@zkhussain) reported 34 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Daniel Hillman (@hillmandan) reported 34 minutes ago from Bromley, England

  Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡

• 
  Jane Common (@JaneCommon) reported 45 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 46 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Alex (@ameehan71) reported 47 minutes ago from Bromley, England

  @virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.

• 
  Claire Champion (@Champion3Claire) reported 53 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Lloyd Child (@islingtonlloyd) reported 55 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sodium (@sodiumlights) reported 8 minutes ago

  @virginmedia What's the phone number for tech support? My hub5 has died (ds scanning) and the online checker has been saying to try again in 4h for the last 24h.

• 
  leedshippriest (@leedshippriest) reported 8 minutes ago

  Three broadband outages in LS16 in a week @virginmedia Not good enough get this sorted. We pay good money for this service

• 
  Ste (@SteT238) reported 9 minutes ago

  @virginmedia The first engineer cleared errors off the hub then requested the underground engineer to attend who then replaced the cable underground to the property. Our next door neighbour has also reported the same issue.

• 
  CarryOnGemma (@CarryOnGemma) reported 14 minutes ago

  What now? @VirginMedia? I have tried to sign into my account to claim the reimbursement from not having the products you charge from dad. He should be getting a hefty rebate. Yet, you now can't sign me into the account because it's not connected to O2. So I tried that and you've blocked me because I have used the email to sign in too much. The email that is connected to the account. Then the phone number too much. If you don't fix this before I call you in the next twenty-four hours I'll take this to the courts which you have your bots saying people can't. Get me to let me sign in.

• 
  Dave Warrilow (@argyledavros) reported 15 minutes ago

  @vriginmeditif @virginmedia these appear to be impersonating. Your customer service is bad enough as it is.

• 
  Egalitarian Geordie (@EgalGeordie) reported 19 minutes ago

  @nftholbein @csljohnkirby @O2 Yea I switched to EE after nearly 20 years with O2. They seem to have taken every awful part of Virgin Media since the merger. Would never trust them again.

• 
  Дж Б Б 65 (@Birkenhead1872) reported 20 minutes ago

  @virginmedia Your wifi is utter crap and doesn’t work Your customer service is a joke You are not fit for purpose

• 
  andhea (@andhea101) reported 20 minutes ago

  @virginmedia mon 8th June L35 postcode internet , TV , phone all off from approx 4am till 12pm....mon 8th June internet , TV , phone all off 10pm till...ongoing it's now 6am Tue 9th...in a world we're a lot of things require internet...what a crap showing from you

• 
  Sodium (@sodiumlights) reported 23 minutes ago

  @virginmedia Oh, and when I've told you what the error message is, and you send an engineer out without telling him that, so he doesn't have the parts he needs, is ****. Looks like my O2 data is going to get hammered. And I'm going to get cold.

• 
  Andy Golds (@andyg81) reported 23 minutes ago

  @virginmedia yet another broadband fault in de7 area ! Utter joke ….. time to cancel everything and move away after 20 years of being a customer