Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lewisham, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Tadworth, Croydon, Barking, City of Westminster, Newham, Hammersmith, Ilford, Southwark, Westminster Abbey, Hackney, Caterham, Islington, and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 44 minutes ago |
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Total Blackout | 8 hours ago |
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Internet | 10 hours ago |
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Wi-fi | 10 hours ago |
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Total Blackout | 11 hours ago |
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Internet | 12 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Nick (@N1CKxP) reported from Tottenham, EnglandMy internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then
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Vlad (@TrendafilovVlad) reported from Merton, England@virginmedia worst experience with a utility provider in the UK. Back in June I let them know I am moving address. The agent I spoke with told me I don’t need to book an appointment and I can just take my equipment with me and connect it in the new place. I was surprised by 1
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Claire 🤦🎭 prefers animals to humans (@playgirlc) reported from Lambeth, EnglandFFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!
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Nicolas Laborie ( He/Him ) (@nicolas_laborie) reported from London, England@virginmedia Still no broadband and now the estimate is over a week !?! Terrible
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lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England@virginmedia is there an issue with broadband. Been down all morning
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Guy Dorrell (@guydorrell1) reported from Wandsworth, EnglandEr, @virginmedia we’re in Sw18 2 & we were promised our wifi would be restored at 11.59 last night. Still down. Wanna make us another bs promise you won’t keep? 😡 #virginfail #notagain why are we paying you again? 8th outage this year ffs
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Miss Toppin (@Miss_Toppin) reported from Croydon, England@JessOrchardd @virginmedia I think they know their equipment is faulty and will never work properly. This is my fourth broadband provider and I have never experienced this. It was the only broadband instantly available in my new house. I really should have waited.
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Sharon Hills 💗 (@Gertie58) reported from Dartford, England@virginmedia We have broadband but no WiFi. Rang customer services on Thursday lunchtime to be told that although nothing shows up in the service checker it' known fault and should be back today, now it's almost two days without WiFi, just want update from someone who knows what's happening
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Gerry (@guinnessaddick) reported from Dartford, England@thorogodies @Missbwattie @virginmedia We don’t have many problems with ours, surprised you do, as you’re only round the corner, must be a box problem.
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Guy Dorrell (@guydorrell1) reported from Wandsworth, EnglandCongratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡
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Mabs Ahmed (@Mabs79) reported from Camberwell, England@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
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amanda (@amanda11350524) reported from Ilford, England@LutzSchueler as CEO of @virgin media i have now been waiting for a call back since the beginning of June despite assurances my billing/package complaint has been escalated and I would receive a manager call back. I have heard and received NOTHING.
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Alex (@ameehan71) reported from Bromley, England@virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.
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Angela (@angelrosie5) reported from Ilford, England@virginmedia still waiting for a manager to call me. Complete incompetence and lack of customer service by this company! Another customer lost!
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Russ Nightlife (@andypurbrick) reported from Walthamstow, England@virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e
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Edward Moore-bius: It's a Moore-bing time!!! (@edshots) reported from Croydon, England@virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?
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Robert Harrison (@ieattothebeat) reported from Lambeth, England@virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me
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Sharon Hills 💗 (@Gertie58) reported from Dartford, England@virginmedia All of our WiFi appliances stopped working at the exact same time. The WiFi keeps trying to connect but just whirls and whirls. No issues with our appliances
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Russ Nightlife (@andypurbrick) reported from Walthamstow, England@virginmedia Can't watch any movies at all as our broadband is down AGAIN
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Miss Toppin (@Miss_Toppin) reported from Croydon, England@djdymond @virginmedialife @virginmedia And you can only claim compensation for no service not a ****** service that cuts out about once an hour. I can not wait to get out of this contract. I have set a timer. Years and years of broadband with other providers and I have never experienced this.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Goddess (@Goddess52277914) reported@virginmedia Yes, this is a terrible service, to come into someone’s home and leave it in damage state
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Andrew Singleton (@singostokey) reported@virginmedia what’s with the internet connection? It’s been poor for the last few days in N16
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Jay Kay (@Kay16979767Jay) reported@virginmedia To resolve the issue , this internet has caused work to be lost and constant dropping out of online meetings as well as consoles iPads and PCs cannot run any games without huge lag or not even connecting this is nothing like what was promised and it’s infuriating that we were
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3lawe (@ali_attalla) reported@virginmedia I've made complaints. The reason for complaints is to get something done. Nothing is getting done. I can't believe the customer service in this company!
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Ken Adams (@KenAdam63311447) reported@virginmedia you webpage is a joke. Weeks I've tried to upgrade through your website and it says "oops" No i don't want to talk to one of your customer services over the phone. Just sort your webpage out.
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M (@MMMM44439) reported@virginmedia @virginmedia yes still no fix can’t even send an email but shows as live and connected getting 1mb download on Speed test been like this for a month
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Ian Gallagher (@iangallagher82) reported@virginmedia Thanks, I've already made a complaint. Virgin TV Go not working when I want to watch live football, plus my broadband dropping out three times during client meetings in one week is not the service you should be providing for what you charge.
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Sole.Surfer (@W45EMS) reported@virginmedia @Kay16979767Jay Your WiFi service is dogshit
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amy (@amythomas_xx) reported@virginmedia The service page is now saying there isn’t an issue but if we call, it says there is. This is so frustrating. We were also due an engineer on 8 Jan who never showed up. Please can someone look into this directly?
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Will Price Studio (@willpricestudio) reportedHey @virginmedia, how do I get in touch with you? I can't email, there isn't a chat facility and nobody is answering the 0345 454 1111 help number. #stayconnected