Virgin Media Outage Report in Lewisham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Ilford, Dagenham, Hackney, London, Hammersmith, Beckenham, Merton, Waltham Forest, City of Westminster, Paddington, Southwark, Newham, Stratford and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| Ilford |
Internet | |
| Dagenham |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
-
Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
-
Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
-
Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yes I have this app, have scanned. Sometimes coverage is bad.
-
Andrew Lorimer
(@AndrewLorimer11) reported
from
Sutton at Hone, England
@virginmedia third consecutive evening with broadband outage SM6 #NotGoodEnough
-
Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working
-
Paul Berry
(@bazelrock) reported
from
Tottenham, England
@sainsburys Update, it might be @virginmedia with the problem.
-
Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
-
Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
-
Charlie Morrow
(@charlie_morrow) reported
from
Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
-
Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Done a service rest of area, say no. My router diagnostic says there is a problem.
-
ian
(@IanBorrett) reported
from
Lambeth, England
Guess what? Yes, @virginmedia is down again. I have no idea what I have done to them but they are treating me like I'm a c**t. Since 12 Feb I can count the days of adequate service on one hand. What an embarrassment of a company.
-
narly
(@narly) reported
from
Merton, England
Statutory weekly **** connection from @virginmedia
-
Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?
-
🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
-
🔴📖⚪️
(@ReedGooner) reported
from
Croydon, England
@virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.
-
Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!
-
Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
-
Wen Wong
(@WensterWenz) reported
from
Bromley, England
@BryanLeith1 @virginmedia Think it was down, mine is back up now
-
Paul Harper
(@HonorarySpock) reported
from
Croydon, England
@virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data
-
bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard Parker
(@Ripark114) reported
@virginmedia I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?
-
Phil
(@NamesPhil) reported
@virginmedia Nope it hasn't fixed the issue, your website has said I need a technician to come out? Tried to select an appointment and nothing happens 😐😐
-
Damian Breasley
(@breasley_damian) reported
@virginmedia no internet all afternoon and cannot get an engineer visit for 4 days, since upgrading to 1gb we have had nothing but trouble. Customer service no help whatsoever. Affecting my business !
-
Scar
(@WilliamCollyer1) reported
@virginmedia They advised an engineer. I rejected as I received a text stating planned work, it's not specific to me. I asked for reference of the work being implemented, there should be an outage/change calendar with this information, right? She has no information so I requested escalation.
-
Andrew Roberts
(@Springies) reported
@virginmedia Yes I called it in first at which point it wasn’t an area issue. A little later on I checked service status and it’s now an area issue.
-
Debbie 👨👩👧👦🐕🐈⬛🎮🏊♀️🍷🛌
(@Dubble_JD_No7) reported
@virginmedia Yes every time it's been a known issue, but I don't understand why it's the same time every day!! No doubt it will happen again tomorrow
-
Phil
(@NamesPhil) reported
@virginmedia It isnt my equipment as the internet is back on but this the problem.. the screenshots above are saying its an area issue.. It's been like this for over a week now 😮💨
-
larry lewis
(@lm55zby) reported
@virginmedia Your system says no problems Yet all my services are down so now what
-
Marie Hattersley
(@kolakube1970) reported
@virginmedia enough.... First World problems here... No stable Internet so no streaming! No landline! No TV Service. Please sort it out or put something online to say why it is taking so long!!! Soon we will have to speak to each other!!!
-
Mike
(@MikeGoatly) reported
@rchambers22 @Tupp_Ed My Virgin Media hub had that locked down too, so I ended up getting a mesh WiFi and switching the hub to modem only mode