Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Harringay, Greater London, Hackney, Camden Town, Croydon, City of Westminster, Islington, Southwark, Paddington, Tower Hamlets, Poplar, Hampstead and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
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YILDIZ SAR - HARV
(@YILDIZ_SAR_HARV) reported
from
Kensington, England
They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
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Cooperthecub
(@cooperthecub) reported
from
Romford, England
@virginmedia Please can you help. Yet again my download and upload speeds are terrible can’t load or download anything. I’m paying for 110mbps but you give me 7mbps and less than 1mbps upload. Your ruining my business I pay you guys so much cash and my issues never get callbacks
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Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
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steve osagie
(@stevespotlight) reported
from
Swanley, England
@virginmedia i used to highly rate your services but over last 3weeks your team & customer services been the worse . I am trying to pay a bill & u keep charging me more i will never ever use @Virgin service again highly disappointed #BadCustomerService #CustomerSrvice
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Jim White
(@JimWhite) reported
from
Camberwell, England
@virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.
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sam shea
(@thecatsrgrowlin) reported
from
Tottenham, England
@DJStuartJ @AbleMichel @virginmedia @grimegran Me too -you need to have more speed -wired broadband in sons bedroom is fine, every place else is ****, emailed asking for hub3 so can get boosters, just get sent round in circles #pissedoff and fed up
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Joobs
(@Juliefleur24) reported
from
Sutton at Hone, England
Great still no tv or more importantly internet from @virginmedia again, apparently there’s an ‘issue’ 🙄
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Ferg
(@LondonFerg) reported
from
Camberwell, England
@virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia There was but apparently fixed. Not sure I believe that. It’s really slow when I test even after a reboot and webpages constantly don’t load or take a long time
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Samantha van Leeuwen
(@SamanthaLeeuwen) reported
from
Bromley, England
6 weeks for @virginmedia to fix broadband in Orpington and still missed today’s deadline! Pay for 500mb get 5mb if lucky. #NoMoreExcuses
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Wilbur
(@wilburthewotsit) reported
from
Croydon, England
@virginmedia It says fine but it works only intermittently. Many neighbours say the same. I have already filed a complaint as have others.
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
Still down @virginmedia. Utterly diabolical service!
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James Butcher
(@JambyButch) reported
from
Wandsworth, England
@virginmedia If two hours being transferred around yesterday on the phone from person to person didn’t help us, I’m not sure an ‘automated assistant’ will help!
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Dan Padgett
(@danjpadgett) reported
from
Wandsworth, England
. @virginmedia you know it would be great if my Internet didn't disconnect and average of 25 times a day, every day for 3 weeks. Sure makes working from home a challenge. Your support say 'there is nothing wrong their end' I beg to differ.
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steve osagie
(@stevespotlight) reported
from
Swanley, England
@virginmedia Always like the service rendered before but this time around unfair and i think this needs to be looked into as you have log on how many times i called in last month alone, #unfair #badcustomerservice
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@DrEMcNaught @virginmedia They have the worst customer service I have ever known
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jarinder Mann
(@jarinder_mann) reported
@Bangstabillz @virginmedia I Just rang them to log a issue
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Carrie 🦩
(@PolkaDotLeopard) reported
@virginmedia Sure. It's not that I don't think you should ever increase your prices, its that I don't have any other options to try another provider and I already think the service isn't up to scratch. So I would like the choice of alternative provider because I don't get value for money IMO.
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Curt Hill
(@CurtHill6) reported
@craigpaterson93 @virginmedia @SkyUK Agreed! We have issues just with Zoom at times. Should have 108mbps but soon as you try to download anything it drops to 19mbps.
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Kilo_Kilo
(@unoitsmekilo) reported
@virginmedia No help no nothing.
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Jarinder Mann
(@jarinder_mann) reported
@Bangstabillz @virginmedia I have the same issue
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PastCaring
(@RumAndTheRedmen) reported
The only thing more infuriating than @virginmedia right now,is the absolute shambles that is @Barclays "fraud customer service" Woeful.
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Stef
(@steflehmann) reported
.@virginmedia I've spent half my weekend in a queue to talk to your customer service, your waiting music is the worst, and my internet still isn't back. Please could someone help! #virginmedia
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Jo Booth
(@JoJothClown) reported
@virginmedia Is there any reason Netflix is not working on the 360 box?
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James Milner
(@JmilnerPharm) reported
@jeffdance1 @virginmedia I’ve raised complaints, promised a response, phoned to query why no response. Closed case with no investigation and no reason why - only option is to resubmit complaint. What’s the point?
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Kirsty #LOVE
(@Kirsty90M) reported
@virginmedia Since Thursday I have been trying via the number you provided to speak with someone. I am still experiencing the same issues and no further in getting them resolved. Can you arrange for a manager of cusotmer services to contact me ?