Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Dagenham, Southwark, Hackney, Romford, Ilford, City of Westminster, Paddington, Islington, Camden Town, Wembley, Croydon, Newham and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| City of London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
@virginmedia Just been told a ‘major problem’ but frustrating that an engineer is unable to visit after 5pm.
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802, area ref. 22. Thanks.
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area ref. 22. Thanks.
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Napoleon
(@NW6Penguin) reported
from
City of London, England
@Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802. Thanks.
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
Second week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom
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Casey McCabe
(@CaseyMcCabeee) reported
from
Sutton at Hone, England
@virginmedia I have tried to get through to someone on your live chat, when I select exsisting customer I get told everyone is busy. If I select new customer I get through straight away. What a way to treat existing loyal customers!
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Mo Lishomwa
(@mo_lishomwa) reported
from
Tottenham, England
@virginmedia Apparently there’s no problem....there seldom is according to your service checker.
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Sarah Joanne King
(@caking_it) reported
from
Bromley, England
@virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
The problem wasn’t resolved, informed that many customers were phoning with a similar issues with BT sport. Can’t log onto the app as my WiFi is currently not working either! That’s being looked at on Friday @virginmedia
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Skoobi
(@skoo3i) reported
from
Paddington, England
NEVER join virgin mobile Uk. @virginmedia y do u associate with that piece of S***
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke
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𝕯𝖆𝖓𝖎 :)
(@DaniMaguire94) reported
from
Merton, England
@virginmedia my v6 box keeps making a clicking sound, i done everything suggested by your team online and no luck! Help please
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
Total frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DF25
(@DF2517) reported
@virginmedia I’ve been trying to cancel using this number but you keep hanging up, passing me between reps without explanation so I am in cycle of repeating my details and getting nowhere. Deliberately forcing me to stay with you when I can’t connect!
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Les Pigg
(@piggypics) reported
@virginmedia I raised 2 complaint once in February just after my mam passed away and about 6 weeks ago. So I just give up.
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'Kairo'
(@Kairo_EL_Masry) reported
@jonsinnn @virginmedia So you reply to John but you ignore my message? Still that terrible customer service I see.
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John Taylor
(@johnbradcity) reported
@virginmedia Needed help 3 months ago. Just impossible to speak to someone. You need a direct phone line to a customer service supporter. No longer a customer, too expensive and poor support.
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Ryan Littlewood
(@Ryyymann) reported
@virginmedia I’ve just done the test. It says there are no known issues, I’ve run a speed test on 3 different devices. My phone was running at 212mbps, my laptop at 4mbps and my games console at 19mbps. No consistency?
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James Murphy
(@jwmurphy) reported
Anyone else’s #virginmedia down in Tooting? Seems to be a network broadband outage.
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Angelica Matota
(@angelica_matota) reported
@virginmedia I have received a bill for £214.20 and it has gone up to £277 today. Since 11/2/21 I haven’t been provided a service from virgin because my phone line was transferred to hyperoptic. When I mentioned this virgin asked me to pay £140 to deactivate the account.
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DF25
(@DF2517) reported
@virginmedia I submitted a complaint. Your response was laughable. Now send me a letter confirming you can do no more so I can take you to the ombudsman. Disgraceful service
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Michael
(@Michael72369350) reported
@virginmedia Hi Virgin, instead of emailing useless survey's why not have one that asks why your wifi doesn't work well, why do I have to every year threaten to leave to get a less crap deal then offered. Why your vastly more expensive then virtually every other ISP.
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Ciaran Boyd
(@CiaranBoyd4) reported
@virginmedia Unbelievable rudeness after 3 days trying to get through my partner eventually did and was met with a demand for £240 to cancel a contract for a product/service we arnt receiving by the most rude lady ever...... I'm afraid DD will be cancelled and BT contacted disgusting