Virgin Media Outage Report in Lewisham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, London, Southwark, Hammersmith, Hampstead, Hackney, Mitcham, Wembley, Welling, Islington, Paddington, Wandsworth, Woodford Green and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Croydon |
Internet | |
| City of Westminster |
||
| London |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Stephen
(@StevieDawson) reported
from
Camden Town, England
@BridgLondon @virginmedia Sadly the only thing that has gone down on me this week
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia same here. On hold trying to call. Your site is not even acknowledging a problem. We have no internet or land line phone. DA7 #virginmedia
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♕Erica♕
(@_EricaMonroe_) reported
from
Islington, England
@virginmedia Internet is down again in N1 🤬
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Stephen
(@StevieDawson) reported
from
Camden Town, England
@showbizroyalty @virginmedia Back in your box you. Unless you can fix my telly.
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩
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Ben Owen
(@BenPOwen) reported
from
Wandsworth, England
@virginmedia Well it’s been six weeks now of it going down every day. I hate having to tweet you about it (and you probably do too)! We called today and were told it would be fixed this morning...then 4:30...and it’s still terrible.
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
Sorry to let you down guys @virginmedia just take our money but won’t provide a professional service
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Nick Bunclark
(@74bunick) reported
from
Bromley, England
@virginmedia my internet speed is terrible. Please can you confirm if you are having issues again thanks #internet #virginmedia
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🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@_jemjem_ @virginmedia It’s a disgusting service , and to think you’re a key worker working with elderly and it like @virginmedia don’t care
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia I have lost internet and home phone so can’t call you as no number listed on app. Are there any problems in bexleyheath DA7. Urgent time cannot work
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Felix Gan
(@Felixwhoals) reported
from
Stratford, England
@virginmedia It was fine yesterday. I think it’s down again. Did restart modem and still seeing issue. Happens At 8.40pm today
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Even my tv buffers it’s terrible
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Laurence Claughton
(@lclaughton1993) reported
from
Ilford, England
@HarryHorsee @virginmedia Try having @skytv not being able to fix a problem for 7months even after sending their best 3 engineers plus a VIP one
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Kimia
(@kimiakayv) reported
from
Walthamstow, England
@virginmedia online learning is bad enough for uni students without the WiFi cutting out constantly. pls stop
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia It’s saying no know problems in area but just dropped a zoom call and my partner is a key worker for age uk , this is soo not cool
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia It’s been rubbish for ages, not just the past few days. The signal from the box is so weak in the house. The signal comes in and out and it’s not great when we are all using it. Working and schooling from home has highlighted how slow the connection is 😳
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia No issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Williams
(@CraigLewis1990) reported
@virginmedia No I can check a bill, just can’t do anything regarding my account online. Being on hold and unable to speak to anyone on that phone line (or passed from one to another with 25 min wait times) is the reason I tweeted you in the first place! I can’t speak to anyone who will help.
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Daniel McGill
(@danielmcgill91) reported
@virginmedia No equipment on-site. This is not a self-install. An engineer called 4/5 weeks ago to bring the cables into the living room. A two-man install team due to arrive this morning - they didn't show. I won't cite the excuse your phone support team just gave me. What do I need to do?
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Ed61
(@Ed6114) reported
@virginmedia Yes, we probably all do this all the time and there are no known faults, and yes done the unplug crap a thousand times and guess what theres no change. It’s about time Virginmedia dealt with all these issues or admitted the service isn’t what we pay for and gave refunds.
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Kiki💜
(@itsquiannaxo) reported
Honestly I hate virgin media; my connection is so bad 😭😭
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chris floyd
(@mrchrisfloyd) reported
I’m pretty sure Virgin Media is run my clowns! Absolute shambles of a company. I wouldn’t advise anybody to get internet with them. They’re quick when you first go with them and then you get slow speed issues after 5-6 months. Avoid and go elsewhere @virginmedia
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AaronClarke☆
(@aaronclarke24) reported
@virginmedia I have already explained the problem, look through the tweets.
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Kelsey Fletcher
(@kelseylissa) reported
@virginmedia My WiFi has been down for 3 days and we can't get a hold of anyone to fix it. This is ridiculous called 3 times and all three times I have waited an hour and then mid sentence I was hung up on. Nobody called me back I've put in complaints in online and still nothing.
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One Kings Heath
(@KingsHeathLTN) reported
@tomfenn8 I had to continually report @virginmedia boxes near me. One was open for literally months and was a clear breach of privacy because home address labels had been attached to cables. Then you have the problem of nasty vandals snipping wires "for a laugh". Sorry, Virgin are jokers
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dying4apint
(@paulmcneill67) reported
@virginmedia I will raise a complaint this way can you please send me the address for the CEO AS I want to discuss this with him separately
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dbod
(@dbod37084413) reported
@virginmedia @DeanCallan Rubbish service all the time. Expensive too. I will NEVER go with them again.