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Virgin Media outages and service status in Lewisham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Lewisham, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 15, 3:56 PM GMT+1.
  • 68% Internet (68%)
  • 13% Total Blackout (13%)
  • 12% Wi-fi (12%)
  • 5% E-mail (5%)
  • 1% TV (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 16: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Newham, Bromley, Thornton Heath, Southwark, City of London, Poplar, and City of Westminster.

CityProblem TypeReport Time
Newham Internet 19 hours ago
Newham Total Blackout 19 hours ago
Bromley Internet 23 hours ago
Newham E-mail 1 day ago
Thornton Heath Total Blackout 2 days ago
Southwark Internet 2 days ago

Nearby cities with recent reports

Southwark

10 recent signals

2 days ago
Newham

7 recent signals

19 hours ago
City of London

3 recent signals

3 days ago
Bromley

2 recent signals

23 hours ago
Thornton Heath

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • Jatkins__
    Josh (@Jatkins__) reported from Camberwell, England

    I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

  • Khaled_Miah1
    Khaled Miah (@Khaled_Miah1) reported from Poplar, England

    @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

  • Sherm4nLC
    Germán López-Campos (@Sherm4nLC) reported from Camberwell, England

    @virginmedia It seems there are some issues in SE22, could you confirm?

  • joozuk
    Julie Compton (@joozuk) reported from Bromley, England

    @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

  • bethcanadian
    Beth (@bethcanadian) reported from Lambeth, England

    @virginmedia I came home to it working so whatever you did to fix it, thank you!

  • swami102
    Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • Jatkins__
    Josh (@Jatkins__) reported from Camberwell, England

    @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

  • gendal
    Richard Gendal Brown (@gendal) reported from City of London, England

    @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

  • anurbanpastor
    Richard Perkins (@anurbanpastor) reported from Bromley, England

    Any particular reason @virginmedia why our broadband has been down all day? It's half term and we're chewing through our mobile data! Be terrific if you could make it right. Pretty sure it's nothing we've done at our end. Big valentine's love.

  • AdamJT99
    Adam Thomas (@AdamJT99) reported from Bromley, England

    @virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

  • leighbooker
    Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

  • MiaZagica
    Baltazarka (@MiaZagica) reported from Lambeth, England

    @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

  • Tuffcub
    Tuffcub (@Tuffcub) reported from Lambeth, England

    Had many years of perfect service from @virginmedia broadband but its now dropping off about once a week. Very annoying.

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

  • Katie3boys
    Katie Haisman (@Katie3boys) reported from Eltham, England

    @virginmedia shocking service with the internet

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • keetsstweets
    keets (@keetsstweets) reported

    virgin media wifi been down all effin day

  • Lbriggs88
    Liam B 🦉 (@Lbriggs88) reported

    Absolute joke @virginmedia red button not working for the matches🖕🏻

  • Sarah57862789
    Sarah (@Sarah57862789) reported

    Surprise surprise @virginmedia is down yet again! Near enough every day for the last couple of weeks it's not worked and now apparently 2 issues which won't be fixed till 15 August at 16:08 or 19 August at 14:08. 12 years as a customer and it will be my last!!

  • sixtiesrachel
    Rachel (@sixtiesrachel) reported

    @virginmedia @saltyy_savage This isn't an isolated issue. It is happening to many people. What is going on? @MartinSLewis

  • JayDillinger123
    Paul (@JayDillinger123) reported

    Shocking service again from @VirginMedia who fail to provide access to Sky Sports Plus on the opening day of the EFL season. I was looking forward to watching Derby County. Seems you don't get what you pay for. #dcfc #dcfcfans

  • BlakeyCb48
    cheryl blake (@BlakeyCb48) reported

    @virginmedia I hope you’re going to compensate everyone for the lack of service we haven’t had !

  • colonbarbarian
    Captain Howdy (@colonbarbarian) reported

    @denchaser @virginmedia I love my VM broadband, but dealing with their "customer service" team is like banging head against a brick wall. I just renewed my contract, still being charged twice as much as a new customer. Offered me £55 a month then went up to £59 as soon as I went to accept it.

  • SharonTayl43839
    William Taylor (@SharonTayl43839) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV31 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • JohnMac19059272
    Johnny Mac (@JohnMac19059272) reported

    @Smallworth_xx @virginmedia Is it possible to go back to a satellite dish as all these Internet based have problems with buffering. Gone all for years now.

  • R4g3Kw1t
    Andy Owen (@R4g3Kw1t) reported

    So first match day of the new season and @virginmedia appears to be broken. No wifi to speak of...