Virgin Media outages and service status in Lewisham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Lewisham, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 8, 4:50 PM GMT+1.
- Internet (75%)
- Wi-fi (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lewisham, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Wandsworth, City of London, Hackney, London, Dagenham, City of Westminster, Ilford, Wembley, Poplar, Croydon, Southwark, Newham, Orpington, and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 1 hour ago |
|
Wandsworth
|
1 hour ago | |
|
City of London
|
Wi-fi | 2 hours ago |
|
Hackney
|
Internet | 2 hours ago |
|
London
|
Internet | 4 hours ago |
|
London
|
Total Blackout | 4 hours ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Scott Brindley (@scottyboy1973) reported from Ilford, England@virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!
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Dee_dee03616 (@Dee03616) reported from Croydon, England@virginmedia I seem to be having very slow connection?
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Anita McCullough (@cornbunting) reported from Walthamstow, England@virginmedia I’ve never had a protracted problem like this before. It’s only ever gone down a couple of times before (in over 15 years!) and then come back within 7 hours or so.
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Ben Hollinsworth (@benhollinsworth) reported from Ilford, England@virginmedia internet outage two weeks in a row. What’s going on!?
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia VM I’ve not had any internet for 24hrs now!!! I can’t get access to a customer service rep on here who actually do something about it and all I’ve had it a BOT on repeat on WhatsApp!! Can you sort this issue out!? It’s 24hrs now!!
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Medan (@sumnjam) reported from Hackney, England@virginmedia It doesn't work , now I have lost home phone service
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!
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凱蒂 (@ItsKatieC0mpt0n) reported from Epsom and Ewell District, England@virginmedia 3 weeks after you drill through my pipe & send cowboy plumbers out I still haven’t heard anything! I filled a complaint 2 weeks ago and no response. If you think I am paying my bill this month you can jog on. Absolute terrible customer service
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Mrs R (@KateRenton) reported from Merton, England@virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.
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Sharon Spiteri (@shaspi) reported from Tottenham, England@virginmedia There’s a problem in the area apparently which is due to be fixed by 3pm. Thanks for checking.
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Timbo (@timlardner) reported from Camden Town, England@virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?
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Mark O'Brien (@markandall) reported from London, England@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
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Damien Kelly (@damienk11) reported from London, England@virginmedia broadband service in Greenwich London is shocking, hasn't been working for 1 week now and when I've rang customer services multiple times, all they try to do is up-sell me on their other more expensive packages. Terror to think we pay for this service!!!!
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Kay Bak (@kaybaka) reported from Camberwell, England@O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!
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Mal (@hill_mal) reported from Bromley, England@virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!
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Mike Reddington (@mikereddington) reported from Bromley, England@virginmedia I currently have a SIM only deal with O2 and M200 Fibre broadband with VM. I’d like to cancel both and switch to your Fibre Broadband Volt package (M350 + 10GB SIM) for £11.50 extra per month. How should I go about doing this?
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julie atkinson #ForeverEuropean #Rejoin💙 #FBPA (@skatinggirl1) reported from Bromley, England@virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.
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Kay Bak (@kaybaka) reported from Camberwell, England@virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BigSve (@BigSve) reported@virginmedia down again, estimated fix 6pm today when I've got to work from home. Utterly terrible network! I can't wait until the exchange turn my BT connection on so I can finally get away from this awful company!
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Catherine Varley (@catvarley) reported@virginmedia The problem is that the online service status says it’s fine - but it’s not, and the phone line also confirms that it isn’t. This happens often, online says it’s okay, call the number and they agree that it’s not. I give up.
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Catherine Varley (@catvarley) reported@virginmedia Wow. Please read my tweets - I’ve been calling it for DAYS, it tells me there’s a problem, but that’s all. I give up, I’m moving providers, not just the service but the support from VM is abysmal.
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Hrafn Archer 🏹 (@ArchieRaven) reported from Dordon, EnglandThey’re called Virgin for a reason. Their effectiveness around network maintenance, customer service and broadband reliability matches the performance of one of their namesakes around the bedroom! @virginmedia #virginmedia
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Lyndon (@lyndonstb) reported@virginmedia That’s terrible. You ask us not to call to keep lines free for urgent issues and this is a simple matter to send an additional pod. Not to mention getting through on the phone wastes my time too.
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Miwa Kasumi 💙Tsundere gang (@BestGirlMiwa) reported@virginmedia FIX UR WIFI OMFG I SWEAR UR SO BAD
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Martin Shovel (@MartinShovel) reportedThat sinking feeling when you realise the day Virgin Media has told you they'll be upgrading the network, & your broadband won't be available, is the day you're running a Zoom workshop for 30 people... 😱
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Zoè Seber (@Zosephine05) reported@virginmedia No out telephone line is still down and our box in the living room is still rebooting. My dad will be contacting you again today about it as the telephone been down since Friday.
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Lizzie_Bee🕷🏳️🌈🇪🇺🇬🇧🦄⚫️ (@meejahoar) reported@virginmedia More problems: your collection team arranged to collect from my current address tomorrow. Today they’ve emailed that they’re collecting today from my old address. Obvs. I’m no longer there. I need someone who can help, your text service is as usual sending me round in circles
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Pamela Christodoulou (@urmPAMELA) reported@virginmedia This is a really poor response considering I stated I just wanted to speak to a human, I don’t need a link. Can you arrange for someone to call me please