Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, Croydon, Hackney, Epsom, London, Southwark, Hammersmith, Caterham, Ilford, City of London, Poplar, City of Westminster, Harringay, Wembley and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Croydon |
Internet | |
| Hackney |
Wi-fi | |
| Epsom |
TV | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Erhan Timur
(@timur_erhan) reported
from
Islington, England
If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.
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Gary Brian Smith
(@MrGarySmith) reported
from
City of London, England
F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money
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Kevin Blaker
(@kev_blaker) reported
from
Banstead, England
@virginmedia how stupid are you, said I would leave 5 months ago, so retentions offered me a new deal until May 2020, so agreed £82 a month, 5 Months later still paying over £100 and every month I call and get told we will sort it, think I should just go to @sky #hopeless
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia You are, as ever, not admitting any service issues. Have run your tests through the site and restarted my entire home network.
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@richsnelling It doesn’t help that our Virgin Media is out of action. Long story and not their fault.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!
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Leigh Van Bryan
(@LeighBryan) reported
from
Camden Town, England
@KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video
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mrsbobie
(@lynners2) reported
from
Camden Town, England
@Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre
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philip gibson
(@nisbig10) reported
from
Sutton at Hone, England
@virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy
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Nik Hunt
(@NikHunt_) reported
from
Paddington, England
@virginmedia Checked earlier - no faults found on the auto test. Also rebooted router to no avail. Issues affecting both WiFi and cabled connections, as well as the video on demand apps on the TiVo (amazon prime video was slow and laggy)
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
Internet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.
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Dave Debenham
(@Dave_Deb) reported
from
Eltham, England
@virginmedia Hi... I've been on the phone to tech support and they have tried to register me with no joy. I was simply told that the system is down and they couldn't help.
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Sharron O'Connell
(@heysharron) reported
from
Hackney, England
@virginmedia i am your customer want to leave cause shit service tweet back #shit poor don’t care leave you hanging 😩
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noo noo
(@nannynoonoo1) reported
from
Lambeth, England
@virginmedia If u did appreciate the feedback u would have read the complaint & not left my son phoneless whilst travelling selling a 900£ phone that doesn’t work on your network how is that helpful You have not resolved anything
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Chaz Rivers
(@ChazRivers) reported
from
Bromley, England
@virginmedia Just says a problem that was fixed at 4PM. It was going full wallop about 30 minutes ago, but then stopped working. When running the connection test it can’t fix it. Thanks.
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia Just check area 22 for problems, please.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service
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Ricxrules
(@Ricxrules) reported
from
Wandsworth, England
@virginmedia Buyer be ware... virgin lies and also have selective memory .. can’t wait to end this contract ... will never buy from you even if you were the cheapest .... #badsupplier #london #unprofessional
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KH
(@KH12276799) reported
@Ofcom Thanks, Moat likely this is the only viable option. Just really bad complaint management process from @virginmedia
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pαige 🧜🏼♀️
(@_paigej0rdan) reported
Why is it always this time of the night that my WiFi signal goes pure slow @virginmedia
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Tom Holland
(@tj54hol) reported
@virginmedia yet again, my internet is down. You boast about having “the most reliable internet” in all your advertisements yet I can’t even have an hour without an interruption
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GD
(@GD28028480) reported
@virginmedia Hi, I appreciate you getting back to me but this is no longer working for me. For months (literally since Virgin was installed) I have made numerous attempts to contact you to resolve the situation. The support offered for the price I pay is substandard.The signal drops 1/2
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GD
(@GD28028480) reported
@virginmedia Regularly leaving me unable to work, game, watch TV, watch online streaming (netflix for example). I cannot keep paying for a service which does not work. Unless you send an engineer out to look at my connections I will need to cancel my direct debit. I can dm contact details 2/2
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Leanne
(@TnTofParenthood) reported
@karen_gibson88 @virginmedia Unfortunately, we tried Sky as well and that was even worse. I accept I live in an area where we won’t get the best signal, but it’s all the lies they tell you about the speed! It drives me crazy!!! 🤯
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2020 Vision
(@2020Vis62795465) reported
@padster1979 @virginmedia Seriously don’t bother. Pitiful reliability: not a day passes without connection issues. It does on rare occasions achieve 350 meg but I have to keep a Plusnet connection to the house for when Virgin fails on a daily basis.
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seren
(@5Serendipity_) reported
@virginmedia @karen_gibson88 You’re a joke virgin. Cancel me contract I beg of you and stop sending me standard replies to call you - it’s takes minimum 1 hour to get through to someone who then CANNOT WILL NOT HELP. You’re awful.
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Anx 🇾🇪
(@Jxno96) reported
@lol_reanne @Kempzo_ @virginmedia Ok spikes = bad and lag, red = packetloss which means you'll even lag in a discord call or party. Just another example re you need to avoid virgin
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Ayyy
(@Ayyy65633016) reported
@sarahevo21 @virginmedia Hi did they fix it then cause I’m going through the sme thing rn?