Virgin Media Outage Report in Lewisham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Hammersmith, London, Woodford Green, Dagenham, Croydon, Paddington, Romford, Bexleyheath, City of Westminster, Southwark, Camden Town, Islington and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Ilford |
Internet | |
| Hammersmith |
Total Blackout | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
-
(An)TonyM 🇺🇦
(@wowbaggerish) reported
from
Epsom and Ewell District, England
@virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.
-
Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
-
AJ
(@appariciojunior) reported
from
East Ham, England
Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
-
Stephen Champion
(@Champs707007) reported
from
Bromley, England
@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
-
Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
-
Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this
-
Kerry Vaughan
(@Boubs1985) reported
from
Addington, England
Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄
-
Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
-
Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.
-
Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.
-
Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
-
Mitzy
(@mihaialaci) reported
from
Poplar, England
@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
-
Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
-
Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.
-
Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia And now the service checker doesn't seem to be working either....
-
CJ
(@ZJM_331) reported
from
Islington, England
@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
-
Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
-
Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated
-
Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
-
Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
kermit10
(@kermit1015) reported
@JustinBarker77 @virginmedia I hope your broadband service is good when you get it where you are because where I am it has been shocking today it has dropped 5-6 times and don't expect their engineers to fix it
-
Topcat
(@Topcat58751277) reported
@virginmedia Yes, done that-it says no issues (it always says that), and because I can’t get past the ‘Fix my landline’ page I can’t report it as it says no issues. Thanks for responding but easiest course for me is change my provider.
-
Msgr. Matt 🇭🇷
(@MattAlbans) reported
@virginmedia Help desk has ordered me one this afternoon. Slightly annoyed to have to pay extra for it tho. Literally nothing has changed in the last 12 months
-
Jade Walton
(@Jadiee1087) reported
@virginmedia can I please have some help as my order has not arrived today
-
con 🐿
(@conbuxtonn) reported
@fm_throwing @NicholasTJones @virginmedia Apparently they’ve changed from EE providers to O2 providers so they’ve sent out SIM replacements for myself & my partner as it’s been awful.
-
John Gilmour
(@JohnGil69921313) reported
@jesseb4me @virginmedia @TalkTalk Nothing is as good as Virgin. All the others use BT cables which we all know is crap unless you live within 10ft from an exchange
-
Steve_Bingham
(@Steve_Bingham92) reported
@virginmedia can you hurry up and pick up the phone please? I need to cancel you. Much love.
-
David Godwin
(@Parmenion71) reported
@virginmedia I have been without virgin media services for a week now, the fix date keeps changing. The failure code is C133.
-
Acupofteaandabiscuit
(@Acupofteaandab1) reported
@virginmedia The speed is ok but I don’t get a signal in the kitchen from the lounge. I live in a tiny cottage so I’d expect it to reach 24 feet! If I buy a booster will it work? How much is it? Easy to install?
-
Justin Barker
(@JustinBarker77) reported
@virginmedia I have a fully imprinted concrete driveway so laying duct may be difficult or impossible so need to see what can be done or else will need to cancel the order