Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Orpington, Southwark, Islington, Hammersmith, Ilford, Croydon, City of Westminster, Bromley, Mitcham, Newham, City of London, Poplar, Hackney and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Dr Lucy Webster
(@lucewebby) reported
from
Lambeth, England
@virginmedia Hi, our virgin media WiFi is down in SW4. Is there a local issue that’s being fixed?
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Abbi Mitchell 🔮
(@_abbimitchell) reported
from
Romford, England
@virginmedia our internet has been rubbish lately but today it’s completely down with no signs of life. Tried to check service on the website and your website says our post code isn’t valid?
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia There is nothing with service could I have a hub 3 ??
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Will Martin
(@willmartinesq) reported
from
Wandsworth, England
@virginmedia cancelling installation the working day beforehand, and then only telling you that it is rescheduled for 3 WEEKS TIME WHEN I CALL YOU, is terrible and stressful but completely on brand 👏🏼
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Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?
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Paul Lloyd
(@paullloyd1) reported
from
Epsom and Ewell District, England
Is @virginmedia the worse company in the world to deal with. been a customer for many years, just spent 45 on the phone to discuss an upgrade to a new package that is on their website for £79 to be told that I will have to pay £104 because I am an existing customer. #crapservice
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!
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✨Siany Sparkles 💙 ⭐️🏳️🌈💙💕
(@spencer_sian) reported
from
Bromley, England
@virginmedia wondering if there are significant issues in the BR7 area -Chislehurst
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Andy Hunt
(@_andyhunt) reported
from
Bromley, England
@virginmedia Hello, I pay a premium for your fastest line. The last few months the broadband has been cutting out, incredibly slow and I’ve lost work. Ive been a customer for nearly a decade but the last few months I feel ripped off. Will you offer a reimbursement?
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.
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bendeguz270
(@bendeguz2701) reported
from
Romford, England
Virgin media @ I had enough of virgin media enough wish they stopped calling fro. Call centre never never answer call from v media outside Europe
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia I’ve never had this problem before
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Alan Penn
(@alanpenn) reported
from
Tottenham, England
@michaelkenward @virginmedia No I am Using my mobile data on the phone to post as @virginmedia so astonishingly slow :-(
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Suzyb
(@pilesofpapers) reported
@virginmedia Obviously or it wouldn’t ever work - this is an intermittent issue
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BayJayZus
(@BayJayZus) reported
@virginmedia Unbelievably poor customer every time.. 30 mins on hold, then spoke to a retentions CSR who could barely speak English & couldn't find my account with the acct no. or my name & postcode. Then transferred to a customer care CSR who found my account saying bill would rise by 61%!?
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Richard Burnett
(@RBurnett348) reported
@virginmedia It is very clear your operators work off of a script, fine, but please, if someone tells them "I am having to cancel because at the moment I don't know where I'm going to be living at the end of the 30day period" just move to the cancellation part.
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David Read
(@daveread2000) reported
Terrible customer service and false promises from @VodafoneUK mean I am being told I can't keep the landline number I have had for decades as it has reverted to being owned by virgin media and is now defunct. Can anyone at @virginmedia help?
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simon blyth
(@wakeup73) reported
@virginmedia Nope. Gave up after 5th time in a row being cut off at around 13-14 mins in que. Also tried text service. Now 4 hours in and no agent has made contact. This has to be the worst service I have ever had. It shocking.
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Matthew Mohamed
(@96moham) reported
@virginmedia That phone number is useless. Robot that never lets you talk to someone. Poor customer service
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Jallabah
(@Jallabah2) reported
@lisshut @virginmedia i was really fed up when i had similar issues, support system did not even consider my complains i wrote them so many time but no response. i was recommended to @toderfix he got mine perfectly fixed fast with everything safe
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Adam Biskupski
(@adabis) reported
@virginmedia @virginmedia of course the technician never showed up to my appointment between 12-4pm today, of course. What a joke company you are. Thank goodness for @CommunityFibre
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Jenn 🔜 meets (David) Tenn(ant)!
(@LaptopGeek92) reported
@virginmedia Is there another way? As it costing her money to phone you and wait for message. All she want is to cancel your broadband and TV.
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John Morgan 💙
(@JohnMor97232403) reported
@virginmedia your customer services and relations are so helpful that it would make a saint swear. Do you want my business or not? The way you’re acting I would say NOT