Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Hammersmith, London, Paddington, Hackney, Wembley, City of Westminster, City of London, Newham, Hampstead, Mitcham, Welling, Islington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| Croydon |
Internet | |
| Southwark |
||
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Ella Darlington
(@BellaBtweets) reported
from
Croydon, England
@virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia It’s been rubbish for ages, not just the past few days. The signal from the box is so weak in the house. The signal comes in and out and it’s not great when we are all using it. Working and schooling from home has highlighted how slow the connection is 😳
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Stephen
(@StevieDawson) reported
from
Camden Town, England
@showbizroyalty @virginmedia Back in your box you. Unless you can fix my telly.
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♕Erica♕
(@_EricaMonroe_) reported
from
Islington, England
@virginmedia Internet is down again in N1 🤬
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Ha! @virginmedia reminding us to #StayConnected when it's internet service has been dropping out all night.
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@_jemjem_ @virginmedia It’s a disgusting service , and to think you’re a key worker working with elderly and it like @virginmedia don’t care
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Stephen
(@StevieDawson) reported
from
Camden Town, England
@BridgLondon @virginmedia Sadly the only thing that has gone down on me this week
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia It’s saying no know problems in area but just dropped a zoom call and my partner is a key worker for age uk , this is soo not cool
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Not working
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Kimia
(@kimiakayv) reported
from
Walthamstow, England
@virginmedia online learning is bad enough for uni students without the WiFi cutting out constantly. pls stop
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@virginmedia your service is beyond a joke. WiFi doesn’t even reach the garden or the 1st floor. Can’t wait to cancel this shit joke of a service.
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🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia you say the issue has been fixed when clearly it hasn’t because lots of customers are still having connectivity problems. Far from ideal as I can’t connect to client video calls :-(
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia this intermittent problem has been going on for a few weeks in Chingford. Fed up with it.
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J
(@Jay_Hul) reported
from
Crayford, England
@AJB1976 @SartorialThug @virginmedia The TiVo box is piss poor for WiFi. I bought my own router and access points and I’ve just renewed. Never had an issue with them and no way do I want BT again
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia No issues
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linvell taylor
(@LinvellT) reported
from
Sutton at Hone, England
@virginmedia Even my tv buffers it’s terrible
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Barr ☮️🟨🟥 I stand with Jeremy Corbyn.
(@stephenbarr4) reported
@virginmedia Yes both wired and wireless. Ran test for ping and I have intermittent drop of service.
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Yoko Kimono
(@meconopsi) reported
@virginmedia And the link provided doesn't take me to a specific place to make a complaint, only directs me to call or webchat...going round in circles
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Stacey Beaver
(@stacey_beaver) reported
@virginmedia made payment but cant see if its been addednto my account. Tried checking app and online and tried contacting help but keep getting error message! Can someone advise please asap! Payment is in advance and didnt have 14 digit code: only 12 digits?!?! Worried!!
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Matty Thompsom
(@Mattythompson22) reported
@LiamBatey4 @virginmedia There full of **** man 4 people told me the same thing one person went to do a test on my network line then put the phone down
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Brian Fitzpatrick
(@BrianFi45292551) reported
@virginmedia my broadband has been down for days, everytime I call I get directed to text messages with links that don't work so finding it impossible to resolve. Please contact me to sort this out.
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Tuke
(@Awsalwad) reported
@virginmedia I have stayed on the line for another 25 minutes and someone picked the phone but my query remains unsolved I am long standing customer but new customers are offered better deal. Can someone from the retention team contact me
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Book of Norman
(@Ollynorman3142) reported
@virginmedia Taking the absolute mick. 24 hours + with no coverage and no explanation of what the issue is.
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gavcav
(@gavcav1) reported
@virginmedia I think it’s a router problem? Seems to be devices connected by ethernet which aren’t connecting to the internet.
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Daniel Toma
(@DanToma85) reported
@virginmedia So after 1 month fo waiting for internet i have it for 3 days before it goes down. Spend an hour looking into it to find out you are doing work in the area and ill have no internet till 6pm with no notice. How am i supposed to work exactly?!
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Emanuele Blanco
(@manub) reported
@virginmedia you’re doubling my price, and when I speak to you on the phone about it you “transfer the call” and then hang up. After being a customer for so many years I feel treated very badly.