Virgin Media Outage Report in Lewisham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Sutton, Croydon, Tower Hamlets, City of Westminster, Hackney, Ilford, Hammersmith, Woodford Green, Southwark, City of London, Chigwell, Newham, Poplar and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Phone | |
| London |
||
| Sutton |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
-
Marco Limido
(@flyinglimmar) reported
from
Merton, England
@virginmedia You describe your service like a land of milk and honey, but cancelling a contract with you is basically impossible. I've been kept on hold for more than 40 minutes and all the operators I spoke with pretend not to understand my request and moving me to another colleague. Shame.
-
Michael Moorby 👑
(@MMOORBYx) reported
from
Bromley, England
@jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.
-
Hanieh Vidmar
(@haniehvidmar) reported
from
Paddington, England
@virginmedia I need to urgently speak to someone regarding an account! And the fact that you’ve non stop taken money out of the account and refuse to refund as well as cutting the service off when you’ve had payment
-
Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
@virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?
-
Dreamboat
(@dreamboatsings) reported
from
Tottenham, England
Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.
-
the world's most copied Edward Moore
(@edshots) reported
from
Bromley, England
@virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.
-
Paul Griffiths
(@PaulG_Lon) reported
from
Wandsworth, England
@DiageoLiam I think there’s a major issue with the internet / digital platforms. @itvlondon news has been affected all day. My @virginmedia connection down too.
-
Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia Hi I'm having device connection issues, intermittent loss of speed or connection. So far today sitting a metre from my unit I have had to use my phone data!
-
LegoGuard .... Ian
(@thelegoguard) reported
from
Camden Town, England
@virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...
-
Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia They keep saying an engineer is coming to fix it. It's down again this evening. 😠SE26 4HN
-
the world's most copied Edward Moore
(@edshots) reported
from
Croydon, England
@virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.
-
MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown
-
Mona Lisa Saperstein
(@xfindingxemox) reported
from
Wandsworth, England
UK's biggest thieves? @virginmedia has been stealing money from me pretending they give internet service
-
Frankie
(@FrankUgboro) reported
from
Tottenham, England
@virginmedia down in my areas for up to 4 +hours now. At the very least you could send an email to inform your customers of this outage.
-
AK
(@KnowlesyCPFC) reported
from
Croydon, England
@virginmedia your internet service has been atrocious in the CR8 area today. Any particular reason why?
-
Swami
(@swami102) reported
from
City of London, England
@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
-
Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia I think I may actually be free from #Virginmedia at last other times I phoned up I got someone who just basically lied to me and extending my contract but this time I phoned up to cancel the contract and actually spoke to a very nice man so hopefully it's all done
-
Rupert Martin
(@Martinibar_88) reported
from
Merton, England
@virginmedia can you explain why you broadband team always ask for the router units to be reset! Its the rudeness of being told that a support call cannot progress unless you turn it off and on!
-
Lloyd Child
(@islingtonlloyd) reported
from
City of London, England
@virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.
-
Vegan join the PCS Union
(@Veganforever67) reported
from
London, England
@virginmedia #virginmedia spoke to a very nice lady today from Virgin media who wanted to know why I was leaving Virgin after 10 minutes of me complaining on how bad Virgin has been extending my contract and all sorts of things she did apologise but I said it wasn't her fault
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
The Bear in the Corner💙
(@Darwinsaysno) reported
@virginmedia Price rise to packages during a global pandemic? Classy. When people need a communication service the most, and have less money coming in, you choose to raise the tariff. Pure profiteering. Unpleasant and mean spirited.
-
Idksch
(@Idksch1) reported
Virgin media WiFi needs to fix up 🥱
-
mytsharp
(@mytsharp) reported
@virginmedia The issue is definitely with you, the status of the internet on my hub 3.0 is ‘Access Denied’. Although this is not a new account, it would seem that there is an activation process to follow by phoning an automated 0800 number which also isn’t working.
-
you think it got to me, I can just read your mind
(@FraserMcQ_) reported
@virginmedia your internet is **** sort it out
-
Corinna Rogers
(@smarteehh) reported
@virginmedia That may be but it has been difficult to contact you and after being stuck in a text loop for a week to be then told you should go on a forum to resolve your problem because you can’t get hold of anyone, not to mention the very high price I pay every month it sticks in your teeth
-
Matt Dickinson
(@mattd1981) reported
@virginmedia ok, logged a complaint months ago and still no response. Please don’t use COVID a an excuse for poor customer service. Please contact me without delay. Was told 8 weeks and it’s now been 9 @Ofcom
-
kerry starbuck
(@KerryStarbuck) reported
@virginmedia It drops out 3 to 4 times every hour, I’ve been taking screen shots every time it does, I don’t know my login details every time I try it’s says not recognised
-
🗣Just Jules Presents 🦋 ©
(@divajulieann) reported
@virginmedia @CaarlTTV @virginmedia I am on hold right now waiting to discuss my broadband issues again. Been on hold for ages after being transferred to the tech team by a very condescending operator in payments. I hope HE sends me the questionnaire about his performance! Fix your service!
-
Bruce Lewis
(@BruceEJLewis) reported
Trying to watch the live FA Cup football on @btsport red button but the picture quality is very poor, and that's through @virginmedia. Watching it on @BBCiPlayer on the app on my tv, excellent picture quality.
-
Nicola Provan
(@WeeNicProvan) reported
@LynneyS @virginmedia Yes and got a message last night saying it was fixed. Thought my printer was broken all day. I'm not well & just wanna curl up & watch movies. I have everything with @virginmedia 😢