Virgin Media Outage Report in Lewisham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Wandsworth, Southwark, London, Hackney, Croydon, Wembley, City of Westminster, Hammersmith, Woodford Green, Ilford, Dagenham, Beckenham, Merton, Waltham Forest and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
-
traymca 💙
(@traymca) reported
from
Worcester Park, England
Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
-
Mark Kelly
(@GlueWhichBinds) reported
from
Walthamstow, England
@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
-
Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
-
Alex
(@ameehan71) reported
from
Bromley, England
@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
-
Mitch Manning 💜💙🦁🇺🇦
(@MitchM77) reported
from
Worcester Park, England
@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
-
Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
-
traymca 💙
(@traymca) reported
from
Worcester Park, England
@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
-
Paul Lewis
(@paulstevenlewis) reported
from
Mill Hill East, England
@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
-
Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
-
DJ MRT
(@DJMRT) reported
from
Sutton, England
It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.
-
Tinders
(@safctinders) reported
from
Worcester Park, England
@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
-
Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
-
Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia Green up/down arrow flashing and router restarting
-
Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
-
グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
-
Steven Kraan 🐀
(@drawing_daily) reported
from
Islington, England
@virginmedia internet down second day in a row, when will it work again?
-
foy
(@stuart_foy) reported
from
Haringey, England
lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
-
グラハム・スミス® ©Official
(@BancoDePapa) reported
from
Haringey, England
@virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services
-
Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
-
Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Retro Box Room
(@RetroBoxRoom) reported
So how many @virginmedia customers are waiting for them to turn everything back on again since going down yesterday morning? #InternetDownSept2022
-
Kona (Dragonfox Lounge)
(@Kona_Tat) reported
@virginmedia It's not your fault, it's the company's horrible system. Thanks I will get back in touch via twitter if things don't work out
-
Mark
(@Verns79) reported
@virginmedia The hub 5 is slow as hell and 9 times out of 10 when I'm upstairs or in the living room (considering my home is open plan) I turn my WiFi off ?
-
Amy Johnson
(@AmyJohn89652328) reported
@virginmedia are clueless. This is completely unacceptable and I'm still no closer to sorting it. I've never known such shocking customer service for such a big, multi billion pound company
-
Mark
(@Verns79) reported
@virginmedia No they didn't ask to check wires but I've done that, after 25 minutes on the phone they did a reset and upgrade or something and then wouldn't tell me the problem, just kept saying there hadn't been an issue yet clearly there was as they had fixes the issue. I have a hub5
-
rob todd
(@treborddot) reported
@virginmedia Send me a new hub out please as it’s saying on you check connection issue that I have 9 devices with issues !!! I’ve got one hub !! Phone lines not working hardwired as voip phones for my company and I’m not happy at all
-
Nev Dean
(@rednev2005) reported
@virginmedia I use something else. But only reason for new black spots & weaker signal is the change in hub
-
Benjamin Slack
(@ben_slack28) reported
@virginmedia hello. I am a new customer and I have noticed that your on demand movies don't have subtitles. Is there a reason for this? They have subtitles available when played off the regular channels. This seems like a feature that should available.
-
Angela 💫
(@PrimaryxTeacher) reported
from
Dunstable, England
@virginmedia The outage has done some damage unfortunately, an engineer is coming on Thursday.
-
ithacathecentreofyou
(@ithacacenter) reported
@virginmedia It says there isn’t but my router has a solid red line now. I tried rebooting to no avail. Please help!!