Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Bromley, Newham, Southwark, City of Westminster, City of London, Poplar, and Thornton Heath.

City	Problem Type	Report Time
Bromley	Internet	9 hours ago
Newham	Wi-fi	11 hours ago
Southwark	TV	13 hours ago
City of Westminster	Internet	16 hours ago
City of London	Internet	22 hours ago
Bromley	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Claire 🤦🎭 prefers animals to humans (@playgirlc) reported 19 minutes ago from Lambeth, England

  FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!

• 
  marksonofjohn (@marksonofjohn) reported 19 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Declan Higgins ☘ (@declan1968) reported 25 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  A voice only (@Avoiceonly2) reported 27 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Carol Cunliffe (@cjcunners) reported 32 minutes ago from Bromley, England

  @virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .

• 
  Robert Harrison (@ieattothebeat) reported 32 minutes ago from Lambeth, England

  @virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me

• 
  Everest, Sam (@MrCADwiz) reported 34 minutes ago from Bromley, England

  Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 34 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Nigel Ellway (@Nigelellway) reported 35 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Baz, Wacky worm! (@mobiusb2) reported 36 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  radz (@rtkosha) reported 37 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Befitat50 (@befitat50) reported 38 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  travelling Adam (@TravellingAdam) reported 38 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  kevin richardson (@kevinri00714924) reported 41 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  JJ Hazan (@HazanJJ) reported 44 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Mr. Whizz (@wysiwyg100) reported 45 minutes ago from Lambeth, England

  @virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch

• 
  Daniel Hillman (@hillmandan) reported 49 minutes ago from Bromley, England

  @virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke

• 
  Beth (@bethcanadian) reported 51 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  kevin richardson (@kevinri00714924) reported 52 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  William (@willbassoumba) reported 60 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @andycrfc.bsky.social (@AndyRFCCharman) reported 5 minutes ago

  Just spent best part of day trying to sort out issues with @British_Airways & @virginmedia Both seem to be competing for ‘Worst Customer Service’ award although BA winning because I’m at least speaking more or less real time with a human at VM, albeit making little progress!

• 
  Yvie777 (@Yvie777) reported 5 minutes ago

  @virginmedia I am still waiting for my refund, despite multiple phone calls where you assured me it would be processed. I have yet to receive it. This experience confirms my decision to leave due to your poor customer service and unresolved issues.

• 
  Yahya (@YxhyaLFC) reported 7 minutes ago

  Cheers @virginmedia Internet been down for hours with no fix even tho sent a text to say it has

• 
  Kay Apex 🇬🇧 (@KayApex673) reported 10 minutes ago

  @virginmedia @moonpeach212 Why will ur engineer come fix my WiFi damaged my heating and over one month I have been calling no response this is bad

• 
  Chance Walton-Ashmore (he/him) (@AshmoreWalton) reported 11 minutes ago

  @virginmedia after asking to change my payment date 4 times and extra on the chat and app. Also being told it’s been changed. Now I’m told it cannot be done due to a system issue and maximum amount of changes have been taken. It hasn’t been changed. Terrible customer service.

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 11 minutes ago

  Hello @virginmedia might you please have your legal department confirm their address for service of documents such as, for example, formal “letters before action”? It would of course have been preferable if the question had not had to be asked, but … we are where we are.

• 
  Frank Dieter T (@FrankDieterT) reported 11 minutes ago

  @virginmedia - complaint, your team refuse to honour an offer emailed on 25 Aug 26 - new contract offer # 100472086139 - area 24. Not impressed.

• 
  Eyezwideopen (@Eyezwideopen3) reported 15 minutes ago

  DO NOT SIGN UP FOR THIS COMPANY, WORST COMPANY EVER. WILL CHANGE THINGS ON UR ACCOUNT WITHOUT CONSENT AND THEN ADD LATE FEES @virginmedia

• 
  Caoimhe Ní Chearbhaill (@Caoimhe_OCDH) reported 16 minutes ago

  @virginmedia WiFi down in D2 since yesterday evening

• 
  Gary Hurdman LRPS (@ghotographyuk) reported 16 minutes ago

  The worst customer experience in trying to get help when their expensive service isn't working is @virginmedia. A black hole of "linking acounts" and recursive questions that ulitmately fail, just to try and report an issue. Do not make the mistake of becoming their customer