Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, City of London, Newham, Poplar, City of Westminster, and Bromley.

City	Problem Type	Report Time
Southwark	Internet	1 hour ago
City of London	Internet	9 hours ago
Southwark	Internet	1 day ago
Newham	Internet	1 day ago
Poplar	Wi-fi	2 days ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Jane Common (@JaneCommon) reported 3 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Julie Compton (@joozuk) reported 11 minutes ago from Bromley, England

  @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 17 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 17 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  WilsonGao (@WilsonGao10) reported 22 minutes ago from Lambeth, England

  @virginmedia @VMSolutions_ hay I just want to transfer the account ownership to my roommate. But I tried to call u three times, each time I hv to wait 2hrs, but no one could help me to solve it, only transfer to other departments, and wait !!!!!!

• 
  Millwall halfwayline (@millwalljdb) reported 27 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Jane Common (@JaneCommon) reported 27 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Josh (@Jatkins__) reported 32 minutes ago from Camberwell, England

  @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

• 
  the world's most copied Edward Moore (@edshots) reported 34 minutes ago from Bromley, England

  @virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.

• 
  Ritch Zablan (@blue_murdock) reported 35 minutes ago from Camberwell, England

  @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

• 
  Philippa Rooke (@Flipringer) reported 36 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Adam H-Matthews (@AdamHMatthews) reported 38 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Katie Haisman (@Katie3boys) reported 51 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  Claire 🤦🎭 prefers animals to humans (@playgirlc) reported 52 minutes ago from Lambeth, England

  FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!

• 
  Mark (@markrhorney) reported 53 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 54 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  Francisco Soler (Jr) (@jrseloto) reported 55 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  mark (@PieFaceMark) reported 56 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Daniel Hillman (@hillmandan) reported 57 minutes ago from Bromley, England

  @virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke

• 
  Andee Byford (@BobCratchitt) reported 59 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Maddock (@stephenm68) reported 3 minutes ago

  @virginmedia We’ve been w/out home broadband (B91) for 16 days. No info why it’s taking so long to fix. Date keeps shifting- for a week it was 5 Aug, then shifted to v specific 12 Aug @ 15:08. Today’s text said engineer here & fixing it. Then went back to 12th. What is going on??

• 
  Dan Kitwood (@dkitwood) reported 4 minutes ago

  @virginmedia You have ignore me 4 times now, so I'll have to write an official complaint, then go to CISAS.

• 
  AHMADINHO 🇳🇬🇬🇧 (@dinho_1545) reported 4 minutes ago

  @omooba_adebisi1 Not everyone has service in my building. Only three and virgin media

• 
  don (@DonWAFC2) reported 5 minutes ago

  @D4N7O @virginmedia Not working here as well ffs

• 
  Zoe Smith (@ladyspeakerz) reported 8 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS

• 
  Alan Roberts (@AlanRob68902430) reported 12 minutes ago

  @DarcKni68649817 @virginmedia There shite ran by a company in the Philippines there is NO customer services anymore

• 
  Craig (@Scrumpyjackfan) reported 15 minutes ago

  @denchaser @virginmedia I left after 25 years with them, unfortunately their customer service is really bad. I’ve spent hrs waiting and dealing with them only on a couple of things but jeez it’s hard work.

• 
  Darc Knight (@DarcKni68649817) reported 15 minutes ago

  @Markford64LUFC @virginmedia If you care to look means they should reap people of? From 85 to 254? What kind of stupid and ignorant statement is that? Do you and everybody else have the same life problems or situations? You must be smarter than people who compiled that data. Nextttt man

• 
  Kathy Miller (@KathyMi25429227) reported 17 minutes ago

  How long outage in CR02BG please @virginmedia on hold for forever.. shocking customer service...

• 
  just ferne|Dee Luxe Fav 🤎🌱📸🇹🇹 (@tgifpng) reported 22 minutes ago

  @ItGabby_ @virginmedia Damn you just took me back to the virgin mobile days, used to buy hella ringtones lmaoooo