Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Southwark, City of Westminster, City of London, Newham, Welling, Bromley, and Beckenham.

City	Problem Type	Report Time
Poplar	Internet	5 minutes ago
Southwark	Internet	1 day ago
City of Westminster	Internet	2 days ago
City of Westminster	Total Blackout	2 days ago
City of London	Internet	2 days ago
City of Westminster	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Jane Common (@JaneCommon) reported 21 seconds ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Catt Hurman (@catt_hurman) reported 1 minute ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

• 
  Andee Byford (@BobCratchitt) reported 3 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Tim Hyson (@timhyson) reported 10 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  #AshTag (@Ashley_Rhysss) reported 18 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  travelling Adam (@TravellingAdam) reported 23 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Richard Perkins (@anurbanpastor) reported 23 minutes ago from Bromley, England

  Any particular reason @virginmedia why our broadband has been down all day? It's half term and we're chewing through our mobile data! Be terrific if you could make it right. Pretty sure it's nothing we've done at our end. Big valentine's love.

• 
  Joshua Masters🎥 (@joshuamasters_) reported 25 minutes ago from Lambeth, England

  @virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 26 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Millwall halfwayline (@millwalljdb) reported 27 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Daniel Hillman (@hillmandan) reported 32 minutes ago from Bromley, England

  @virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke

• 
  Befitat50 (@befitat50) reported 34 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  kevin richardson (@kevinri00714924) reported 39 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Nathan Talbot (@nathantalbot) reported 39 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Daniel Hillman (@hillmandan) reported 46 minutes ago from Bromley, England

  @virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up

• 
  Deli (@DelDelovely) reported 46 minutes ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

• 
  Befitat50 (@befitat50) reported 48 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Catt Hurman (@catt_hurman) reported 50 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  Francisco Soler (Jr) (@jrseloto) reported 50 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Kristian Lommi (@KristianLommi) reported 58 minutes ago from Bromley, England

  @virginmedia Just been cut off for a second time this afternoon. Fantastic customer service offered my virgin media. Can someone please get in contact with me ASAP.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo (@Mansfield_Girl) reported 2 minutes ago

  @virginmedia Hi! Since 14th Grandad has got "Title Not Available" on all channels and experiencing intermittent issues with picture. Looks like not connected to Virgin Network but only option is wired when never has been wired?! Tried hard resets on both box and router.

• 
  Percival Merganser (@lennylaw) reported 7 minutes ago

  People moan about @virginmedia but I’ve had great service from their phone guys. Once you’ve found the number.. Internet/wifi been glitching. Indian lad, super helpful, checked and diagnosed in minutes, engineer coming tomorrow, new upgraded router arriving Monday.

• 
  cari_lou (@swlondonraised) reported 7 minutes ago

  @virginmedia Is the WiFi down in Tw7 area. Why ? And how long will it be to get sorted. My son has an online exam today 😡

• 
  London leaver (@ross_biagini) reported 17 minutes ago

  @virginmedia my tv internet & phone are still not working in HP6

• 
  MR_TRAVIS (@Travis_techz) reported 17 minutes ago

  @me_marifi @virginmedia @O2 Send me a DM for help

• 
  Ali@Makely (@MakelyStudio) reported 21 minutes ago

  10 years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at some of the world's most recognised brands. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. Now I build the same systems for funded startups.

• 
  Bryan Green (@BryanGr68681814) reported 24 minutes ago

  @virginmedia Morning, is there a problem in the Enfield area with the Internet?

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 30 minutes ago

  @virginmedia Good heavens. You think an AI response sending me back to the beginning of the bereavement process is in any way appropriate? It doesn't deal with my issue or answer the questions I asked. Find a human, a senior one at your place and do this properly.

• 
  RudolphHart #FarageWillSellTheNHS #FarageTraitor (@RudolphHart) reported 31 minutes ago

  @virginmedia I have had more outages with you on this supposedly "no outages" 1gb fibre than I have ever had with talktalk, and I am really pissed of! I am seriously considering leaving you early and making a complaint to offcom.

• 
  Andy Golds (@andyg81) reported 32 minutes ago

  @virginmedia yet another broadband fault in de7 area ! Utter joke ….. time to cancel everything and move away after 20 years of being a customer