Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: City of London, Newham, Southwark, Bromley, City of Westminster, Poplar, Welling, and Beckenham.

City	Problem Type	Report Time
City of London	Internet	8 hours ago
Newham	Internet	15 hours ago
City of London	Internet	15 hours ago
Southwark	Internet	16 hours ago
Bromley	Internet	2 days ago
City of London	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Everest, Sam (@MrCADwiz) reported 24 seconds ago from Bromley, England

  @virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work

• 
  Michael Moorby 👑 (@MMOORBYx) reported 3 minutes ago from Bromley, England

  @jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.

• 
  Andee Byford (@BobCratchitt) reported 5 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Alex (@ameehan71) reported 7 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  travelling Adam (@TravellingAdam) reported 15 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Catt Hurman (@catt_hurman) reported 16 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Befitat50 (@befitat50) reported 17 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Tim Hyson (@timhyson) reported 20 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 20 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Everest, Sam (@MrCADwiz) reported 20 minutes ago from Bromley, England

  Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.

• 
  Catt Hurman (@catt_hurman) reported 28 minutes ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

• 
  Ade Liard (@AdrianLiard) reported 36 minutes ago from Bromley, England

  @virginmedia Apart from a pre-recorded message..Any updates on repairs on BR6 0AE..Outage running to about 3hrs!!

• 
  Nigel Ellway (@Nigelellway) reported 37 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Swami (@swami102) reported 42 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  travelling Adam (@TravellingAdam) reported 43 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Baz, Wacky worm! (@mobiusb2) reported 45 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Philippa Rooke (@Flipringer) reported 47 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  kevin richardson (@kevinri00714924) reported 49 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Daniel Hillman (@hillmandan) reported 57 minutes ago from Bromley, England

  @virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up

• 
  A voice only (@Avoiceonly2) reported 58 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carrie (@IamCarrieagain) reported 7 minutes ago

  A new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia

• 
  Sodium (@sodiumlights) reported 8 minutes ago

  In the meantime, they're offering the same to new customers for less than £30. You know what? I'm going to make you fix your broken kit and then I'm going to find a new provider. **** you and your stupid ******* games, @virginmedia

• 
  Derek Xavier Morriss (@DerekXMorriss79) reported 10 minutes ago

  @virginmedia can you please please please sort out your WiFi issues in the Bromley area. This is bloody awful service!!!! 😡

• 
  mary32 (@marypaul32) reported 16 minutes ago

  @nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.

• 
  Philip Greenwood (@PGreenwoodCBFM) reported 17 minutes ago

  @virginmedia please help. My wife has had her email account compromised. What do we need to do. 🙏🤞

• 
  𝒶𝓈𝒾𝒶 🦋 (@impalabby) reported 18 minutes ago

  is virgin media player down for anyone else ?? #loveisland #loveislanduk

• 
  Chris (@plushchris34) reported 19 minutes ago

  @virginmedia Thats another problem (still unresolved) I cant log in to my account, I get a message saying I cant log in because I dont have a passkey, then when I try to log in with a password it wont let me, if I request a new password I get stuck in a loop

• 
  TheSpoopyGamer (@DomWarr) reported 23 minutes ago

  Isnt it insane how **** @virginmedia are as a company and how nothing gets done about it @Ofcom

• 
  Grazie (@graziegee999) reported 24 minutes ago

  @virginmedia complete and utter terrible service. On phone for just shy of 2 hours on Tuesday, still awaiting management to return my call that was promised with 48hrs maximum 😡😡 dont promise what ya cannot deliver!!!!!

• 
  catherineleech (@poppyandoscar) reported 24 minutes ago

  @virginmedia what an awful company. Someone I know is selling their house. Not gone through yet while they were out you came and drilled holes in their house and attached cable to the neighbours fence. Went when told to get off their property but you turned up again today.