Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Newham, Southwark, Poplar, Bromley, Thornton Heath, City of London, and City of Westminster.

City	Problem Type	Report Time
Newham	Wi-fi	16 hours ago
Newham	Internet	1 day ago
Southwark	TV	2 days ago
Southwark	Internet	2 days ago
Southwark	Internet	2 days ago
Poplar	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Vincenzo Rampulla (@vmrampulla) reported 3 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  hippychic (@Keldavey) reported 5 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Catt Hurman (@catt_hurman) reported 9 minutes ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

• 
  Khaled Miah (@Khaled_Miah1) reported 11 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Katie Haisman (@Katie3boys) reported 15 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 15 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Adam H-Matthews (@AdamHMatthews) reported 17 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  anne hill (@gorgeousuk) reported 21 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Fiscally Unstable Cam (@DxpTheFirst) reported 24 minutes ago from Lambeth, England

  @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

• 
  Befitat50 (@befitat50) reported 27 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 29 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Daniel Hillman (@hillmandan) reported 45 minutes ago from Bromley, England

  @virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke

• 
  JJ Hazan (@HazanJJ) reported 46 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Declan Higgins ☘ (@declan1968) reported 49 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Ritch Zablan (@blue_murdock) reported 50 minutes ago from Camberwell, England

  @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

• 
  Philippa Rooke (@Flipringer) reported 52 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Alex (@ameehan71) reported 52 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Mitzy (@mihaialaci) reported 53 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Claire Champion (@Champion3Claire) reported 57 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  A voice only (@Avoiceonly2) reported 59 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kim 🥀 (@ersaztly) reported 2 minutes ago

  Virgin media WiFi ******* sucks it’s been out since yesterday

• 
  🏳️‍🌈 Barrie (@jammach) reported 3 minutes ago

  @IainSankey @virginmedia I’m with @Hyperoptic who apart from one outage because of equipment failure have been very good. They are regional unfortunately and not universally available. Always good to shop around, especially with providers who supply synchronous fibre connections - eg download and upload speed the same.

• 
  johnhughes (@JFab208) reported 4 minutes ago

  @virginmedia I’m not interested in using an app my contract is for tv service so get it sorted

• 
  Simon J Gleaden (@Simon_Gleaden) reported 6 minutes ago

  @IainSankey @virginmedia There's no reward for customer loyalty these days. One's reward for staying with the same company for years is to be treated as a mug!

• 
  Liam Bolger (@LiamBolger7) reported 6 minutes ago

  @virginmedia @Smallworth_xx @virginmedia state on the MyVirginMedia up service page that they are working on it as quickly as possible and the estimated fix is by 11:08am on 28th August. Even if that was a typo the 18th would have been comical as it was. £108 per month + the right to add in year increase!!!

• 
  Nitroman 🇬🇧🇺🇸 (@Nitromanuk) reported 14 minutes ago

  @TheFreds I've been with O2 since the very beginning and never had a problem. Even better now they've teamed up with virgin media.

• 
  Meersham (@Schmuley_Schlo) reported 16 minutes ago

  @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

• 
  Swindon! (@swindon124759) reported 21 minutes ago

  @virginmedia when is the issue with sky sports plus due to be fixed? It’s been going on for ages now and I would like to know a fix date please. Thanks.

• 
  Keith Tracy (@KeithT3103) reported 22 minutes ago

  @bmstewart2004 I cancelled my Virgin Media contract at £125, a week of my ignoring their calls I spoke with them and agreed a new contract at £40. Never let it roll over more than one year

• 
  Sam Rees (@SamReesO) reported 30 minutes ago

  @virginmedia @eirwenjulia Perhaps… refund the downtime and fix it? That would be super helpful..