Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Wembley, Bexleyheath, Ilford, City of Westminster, Islington, Hackney, Sutton, Harringay, Southwark, Croydon, Paddington, Poplar and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Romford |
TV | |
| Wembley |
Internet | |
| Bexleyheath |
Internet | |
| London |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
I’m on a tariff rethink day. @virginmedia pretty poor as always even though operative on phone tried her best
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.
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Harry Bilbao
(@harrybilbao) reported
from
City of London, England
@virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia It's working now but was down for 12 hours
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough
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Anita Hurley
(@browna24) reported
from
Ilford, England
@virginmedia what’s the fault in E17? Tv internet & phone been down for 2 whole days now yet all we’re being told is that engineers are working on it
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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Mark Reddick
(@ChapterIV) reported
from
Banstead, England
@virginmedia can you reply quicker than the call centre on a C219 network error. 2 calls and almost an hour on hold... online link no help. Go on, beat them at their own game!
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king elz 🪐
(@3lzantoinette) reported
from
Merton, England
one thing that #virginmedia really know how to do is giving their “sincere apologies” for whatever went wrong instead of actually fixing the problem, we don’t pay you each month to sincerely apologise to us for things you should be on point with 😭
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia
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mark garratt
(@markjg65) reported
from
Camberwell, England
Really disappointed that my home broadband dropped out mid recording for a BBC show this afternoon @virginmedia ; your service is so flaky in South East London #virginmedia
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Turner
(@Amy30622740) reported
@virginmedia I still don’t have a reply to the text you told me to send over a week ago, no call back as promised, ringing everyday being told there’s no information available to give me and you want a payment of me? Tell me what’s happening with my service first!
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No Somos Majunches
(@NoSomosMajunche) reported
@Rich_smith1980 @virginmedia I think there's a good chance of recovery, I strongly recommend @nick_solution, he help me recover my account within 30mins. He his an expert in recovering of hacked/blocked/suspended/locked/disabled accounts.
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Steve Phillip
(@Linked2Steve) reported
from
Pannal, England
@virginmedia Wireless devices is all I’ve tried. Our neighbours are having the same problem
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Andy frost
(@1andyfrost) reported
@MartinSLewis have you had many complaints about @virginmedia, for two months I have been contacting them and being told my service is cancelled only to receive another bill a month later, now demanding emails, affecting my credit score. Any advice?
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Andy frost
(@1andyfrost) reported
@virginmedia, asked what day does payment come out, checks online bank 19apr money taken, does not match your system, **** off now lloyds bank are liars as well joke business
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Terence Baxendale
(@BeardbaroNUK) reported
@virginmedia Please advise what class the letters are sent as. Advised 28/06/21 been sent and still no letter. Coming on 2 weeks no service, months of bad service and no resolution to fraudulent account. No clear status of what my mums account is in & a bill with no notification or updates
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Asari Jones
(@EmpressAsari) reported
@virginmedia As explained it was raised with @premierinn and they palmed me off to you! They should comp me not you however the service was abysmal hence why I am raising this so people know NOT to go to that Branch if they need to work!
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otis.
(@65otis) reported
@virginmedia your service is becoming a laughing stock what's the point of having these high speeds if your service drops so many times a day
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Sean Widdowson
(@Tr33fi77y) reported
@virginmedia Compensation was not the point of my complaint. The point was that there needs to be an investigation into why myself and many other residents were not notified of massive planned outages twice two weeks running! That was why the agent said he was requesting a ticket.
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Something_aboutDivina
(@StooshDivina) reported
@virginmedia can someone contact me. The service is terrible and your customer service representative I just spoke to is incompetent.