Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Newham, City of London, City of Westminster, Southwark, Welling, Bromley, Poplar, Beckenham, Westminster Abbey, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Newham	E-mail	7 hours ago
City of London	Internet	8 hours ago
City of Westminster	Wi-fi	11 hours ago
Newham	Internet	12 hours ago
Southwark	Wi-fi	14 hours ago
Southwark	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Andee Byford (@BobCratchitt) reported 53 seconds ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Francisco Soler (Jr) (@jrseloto) reported 9 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 12 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  anne hill (@gorgeousuk) reported 14 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Kay Bak (@kaybaka) reported 14 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Alex (@ameehan71) reported 15 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  WilsonGao (@WilsonGao10) reported 21 minutes ago from Lambeth, England

  @virginmedia @VMSolutions_ hay I just want to transfer the account ownership to my roommate. But I tried to call u three times, each time I hv to wait 2hrs, but no one could help me to solve it, only transfer to other departments, and wait !!!!!!

• 
  travelling Adam (@TravellingAdam) reported 25 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Josh (@Jatkins__) reported 26 minutes ago from Camberwell, England

  I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

• 
  anne hill (@gorgeousuk) reported 38 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Jenny (@jjrob1312) reported 42 minutes ago from Bromley, England

  @virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.

• 
  William (@willbassoumba) reported 43 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  kevin richardson (@kevinri00714924) reported 46 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  Millwall halfwayline (@millwalljdb) reported 48 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 51 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  anne hill (@gorgeousuk) reported 51 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 53 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Catt Hurman (@catt_hurman) reported 54 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  Millwall halfwayline (@millwalljdb) reported 56 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 58 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlotte Riggio (@MsLiberty1776US) reported 2 minutes ago

  @virginmedia you sent me a reply saying you can help. How can you help

• 
  just me (@PHILROOKS) reported 2 minutes ago

  @virginmedia @kimtaylor18 Like what....what can you actually do to help this customer...nowt. it sounds good but be honest, people will respect you more

• 
  Karl 🇬🇧🏳️‍🌈✡️ (@KarlCampbe11) reported 4 minutes ago

  @virginmedia Outage Said it was going to be fixed at 01.05 then 06.00 then 14.05 now last check was 18.05

• 
  Vicky Leigh (@vickiferris) reported 4 minutes ago

  I call customer services and then told oh they do 360 boxes for existing customers but if it worked OK then the box was fine. However the email says the boz will work and look OK until it doesn't so I ask for a replacement or engineer to check it (4) @virginmedia

• 
  Andover UK (@AndoverUK) reported 7 minutes ago

  @virginmedia @Joshhhhh____ What about where it’s not total but bad enough you can’t actually do any work on it?

• 
  Vicky Leigh (@vickiferris) reported 8 minutes ago

  Go back to customer services and also for a call - i spent an hour on tuesday on the phone so would appreciate them calling me as they are the inconsistent party who change their story every time I speak to them. (7) @virginmedia

• 
  Gordon Stewart (@gozzie83) reported 9 minutes ago

  @virginmedia my son just paid £15.99 to rent a film for 48 hours. Can I cancel that? 🫠😭

• 
  Rachael. - Whimsical Art 7🌞 (@Art71Rachael) reported 12 minutes ago

  @virginmedia You’ve basically told me what I’ve told you! I wanted to know what the problem is? And why it hasn’t been fixed yet! Not to check the service status which I have already done 😖😡

• 
  Amy Heppingstall (@AmyHeppi) reported 12 minutes ago

  @quickmediauk I’ve had problems with virgin media WiFi for 6 months now and I can’t keep going like this I’m going to loose my job

• 
  DJ Chaka Finchos 🐏 (@DJChakaFinchos) reported 15 minutes ago

  So glad I screenshotted my whole chat with @virginmedia because I knew the “agent” I spoke to at would mess up my house move by the stupid questions they were asking. Cut my old house off (that I’m still in) a day early.