Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hackney, Ilford, Hammersmith, Paddington, Croydon, Tower Hamlets, City of Westminster, Wembley, Dagenham, Camden Town, City of London, Romford and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Hackney |
TV | |
| Ilford |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia If they could do that I’m sure they would have been able to fix it, so no.
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Timothy Firmager
(@timmy_uk) reported
from
Camden Town, England
@virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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🔴📖⚪️
(@ReedGooner) reported
from
Croydon, England
@virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...
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JW
(@JXMSZ) reported
from
Croydon, England
Is everyone’s Virgin Media internet still not working?
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.
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Joy Balfe
(@Joybalfe) reported
from
Croydon, England
@virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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Charlie Morrow
(@charlie_morrow) reported
from
Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
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Paul Harper
(@HonorarySpock) reported
from
Croydon, England
@virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data
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narly
(@narly) reported
from
Merton, England
Statutory weekly **** connection from @virginmedia
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Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
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jordan
(@wharfyoung) reported
from
Poplar, England
just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
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Miranda Dobson
(@MirandaDobson) reported
from
Camberwell, England
@virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Paddington, England
Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?
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Wen Wong
(@WensterWenz) reported
from
Bromley, England
@BryanLeith1 @virginmedia Think it was down, mine is back up now
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Y3 😳
(@Yasserdaebes) reported
@virginmedia It’s too slow in the weekends which means the network is trash
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David Ford
(@IamDavidford) reported
@virginmedia Passing the bots is impossible! They can’t help over sms and direct me to phone Virgin....which I have done and that’s how I got the pod🤪 round and round in circles I go, never getting closer to good WiFi 🤔
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Edward Marcus
(@Edward_Marcus) reported
@LDesesperes @virginmedia I signed up 5 years ago. My bill is constantly going up, and in my opinion the service is going down. Still have my original box and it’s painfully slow. They won’t send a new one because according the their system it’s working ‘fine’.
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Charles
(@Charles11522381) reported
@virginmedia Home hub 3 the white one. I've did the self help multiple times over the past months it just keeps telling me to reset but that doesn't help. In fact that self help is useless.
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michael
(@mbeddoes80) reported
@virginmedia hi I have done a service status online as my broadband is playing up. It says there is a problem outside of the house. Just wondered how long this will last. Ip119bj
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david pratt
(@prattydave) reported
@virginmedia can you please tell me who touches something that makes the internet that we pay a fkn fortune for to go down all of a sudden. Either wake the bloke up who is leaning on the space bar or sort it out please it’s doing my nut in. Please explain !!!
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Rick P
(@rickpLostCause) reported
@LDesesperes @virginmedia Haha - been with them for 10 years and never have they offered me any discount…. Not even if I renewed my contract. Great broadband but jeez they milk the cash
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Mark Matthews
(@mat84481881) reported
@virginmedia I expected more,but let down again.
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Tosh
(@Toshniwal) reported
@virginmedia Tried to call...had a 1 hour long conversation after which the call center folks said they didn’t see any problems. Obviously that’s not true given the other users here who are also complaining about the same problem in the area
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Charles
(@Charles11522381) reported
@virginmedia You're just assuming it's just my Wi-Fi speeds that are slow (The screenshot I was right next to modem), My Ethernet speeds are just as terrible my main computer is Ethernet connected and are pretty much the same.