Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Harringay, Newham, Dagenham, Hampstead, Croydon, Hackney, City of London, Southwark, Romford, Ilford, Paddington, Islington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| London |
Wi-fi | |
| Harringay |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Graham Roberts
(@grahamrhome) reported
from
Croydon, England
@virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds
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Alison Price
(@alij_price) reported
from
Bromley, England
Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!
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ian
(@IanBorrett) reported
from
Lambeth, England
Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia Just dialled1471 The originating number was 01424 850444 does that help?
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia There is nothing with service could I have a hub 3 ??
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia I’ve never had this problem before
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Jenny Haines
(@Murrony) reported
from
Islington, England
@virginmedia what a terrible customer service experience
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.
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Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.
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Peter Holbrook (he)
(@peteholbrook) reported
from
London, England
@virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?
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Alison Price
(@alij_price) reported
from
Bromley, England
@virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!
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Paul Lloyd
(@paullloyd1) reported
from
Epsom and Ewell District, England
Is @virginmedia the worse company in the world to deal with. been a customer for many years, just spent 45 on the phone to discuss an upgrade to a new package that is on their website for £79 to be told that I will have to pay £104 because I am an existing customer. #crapservice
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Ruby Lau
(@CheukRuby) reported
from
London, England
Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......
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steve
(@steve01395341) reported
from
Crayford, England
@virginmedia The WiFi has problems
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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anniet
(@sweetieasd) reported
@virginmedia It’s more of the insult that you have given such bad service both on the phone and technically and then have the sodding cheek to up my bill
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Steve Blake Ⓥ
(@steveblake13) reported
@virginmedia Technically no fault to service because I improvised a cover out of card and duck tape to protect the interior from further vandalization and rain/weather damage. Basically you are saying I should of waited to lose my service then. Nevermind, there are other service providers.
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Andy Rowlands 💙
(@CoachZen) reported
@virginmedia Thanks tried that number and they confirm the outage is still ongoing till at least 20:10. Is it possible that when it's restored they can keep those Indian spam centre calls blocked but allow other calls through. It's been nice not having any time wasting calls for a month.
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Andy McGuire
(@RokerPark150705) reported
@skytv Hello can you tell me the cause of the persistet signal problems on @SkyFootball and Sky Sports Main Event channels and explain why it's happening repeatedly recently? And what are you doing to fix the problem?? - Extremely angry @virginmedia customer 😡
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Keith Miles
(@spudhead1979) reported
So @virginmedia call me with an amazing offer of a big price increase, and they'll throw in products I don't want. And when I start asking questions, they hang up on me. Top customer service.
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Red Roger LFC #JFT97 Legacy fan and proud!
(@rogerpsan) reported
Once again @virginmedia how can my long term customer status with you result in my "exclusive benefits and discounts" mean I end up paying more for the same package I already have, whilst a new customer will pay £19 a month less than I currently pay. Customer service my arse
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Scoobster
(@Khybarstani_) reported
@virginmedia Do you have an outage in E4 8SA area? Not been working since 4 days and your tech support is useless
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Scoobster
(@Khybarstani_) reported
@virginmedia when will the official notification for price increases be sent out to customers?? I will be cancelling everything as the service is ****
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Ash Williams
(@_AshWilliams83) reported
@virginmedia When I worked in the complaints team for the virgin ADSL side we never treated any customers with contempt like this. If we agreed something to retain a customer it was honoured.
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Sue N
(@SusieNics) reported
@virginmedia shocking service this morning when trying to cancel an 82 yr old package who is moving into a nursing home - passed from pillar to post and then cut off!!! This is a stressful time for all I loved and you are making it harder!