Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: City of London, Bromley, Newham, City of Westminster, Southwark, Poplar, Welling, and Beckenham.

City	Problem Type	Report Time
City of London	Internet	1 day ago
Bromley	Internet	1 day ago
Newham	Internet	2 days ago
Newham	Internet	2 days ago
City of Westminster	Internet	3 days ago
Newham	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Richard Gendal Brown (@gendal) reported 3 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 3 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  A voice only (@Avoiceonly2) reported 9 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  A voice only (@Avoiceonly2) reported 11 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  mark (@PieFaceMark) reported 12 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Adam H-Matthews (@AdamHMatthews) reported 18 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  JJ Hazan (@HazanJJ) reported 24 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Andee Byford (@BobCratchitt) reported 25 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 28 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Patricia Baldock (@BaldockPatricia) reported 29 minutes ago from Lambeth, England

  @virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money

• 
  Francisco Soler (Jr) (@jrseloto) reported 35 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Alex (@ameehan71) reported 37 minutes ago from Bromley, England

  @virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.

• 
  kevin richardson (@kevinri00714924) reported 40 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Hannah Williams (@flamingnora) reported 43 minutes ago from Lambeth, England

  @CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference

• 
  Befitat50 (@befitat50) reported 44 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 51 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Catt Hurman (@catt_hurman) reported 54 minutes ago from Bromley, England

  @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 55 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Carol Cunliffe (@cjcunners) reported 57 minutes ago from Bromley, England

  What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia

• 
  Aneesh Varma (@AneeshVarma) reported 59 minutes ago from Bromley, England

  @virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Professor Keyboard (@jjunglejim) reported 4 minutes ago

  @virginmedia @evo5797 Being in the feedback department of virgin media customer services must take unimaginable levels of fortitude.

• 
  paul Borrowdale (@BorrowdalePaul) reported 9 minutes ago

  @gblondon1 @skytv @virginmedia you might regret that virgin awful . keeps braking down. and they constantly ringing you.

• 
  An Spailpín Fánach (@anspailpin) reported 17 minutes ago

  @38086fd7be4a4e2 So I understand. It'll be interesting to see if they keep that up for the tournament. BTW, do you know if ITV do the dog much with ads? Virgin Media are savage for ads just before rugby games, for instane, and at half time. RTE are bad too, but not as bad. How are ITV?

• 
  Charmaine Rome (@eightieschick72) reported 18 minutes ago

  @virginmedia Sorted out. But it would have been nice if your customer service had checked outages first before spending an hour taking me through things that clearly wouldn’t have worked because an engineer had chopped through a live “in the area” and the whole area was down!

• 
  JHenderson (@j_henderson__) reported 18 minutes ago

  @virginmedia since 9.15pm yesterday we’ve been without tv & internet, now they’ve just text saying 2pm tomorrow to be fixed. Nearly 2 days to fix an issue is disgraceful customer service. Again we’ll be looking to switch to Sky or BT. Virgin Media are useless.

• 
  Davie G 🇬🇧 (@fredbeare) reported 22 minutes ago

  Why is such a pain to contact @virginmedia to become a new customer, and even when you do the sales team don’t listen. Will just stick with BT not because they’re good, just because Virgin don’t listen

• 
  graeme hayden (@gullyh) reported 23 minutes ago

  @griptmedia @Ben_Scallan Ben = common sense . Every single NGO should be shut down along with RTE and virgin media

• 
  Hibernian (@EmbrayHotay) reported 24 minutes ago

  Virgin Media shyte TV is a joke. You'd be convinced the issue was Elon Musk, and not the beheading.

• 
  Free I.T. Stafford (@freeITstafford) reported 27 minutes ago

  @gblondon1 @skytv @virginmedia All well and good until you get actual problems and need customer service (and you will).

• 
  Unsilent Minority (@wokenotagit) reported 27 minutes ago

  @JayneCellis @PatrickChristys @virginmedia Oh **** right off.