Virgin Media Outage Report in Lewisham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Lewisham come from postal codes SE13, SE4 and SE14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Tower Hamlets, Croydon, Ilford, Leyton, Poplar, Woolwich, Dagenham, Bermondsey, Camden Town, Holborn, Wembley, Lewisham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Leyton |
Internet | |
| Finchley |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Natalia
(@nut_ge) reported
from
Camden Town, England
@virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx
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Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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Clara Rocha
(@clarex) reported
from
Hackney, England
What a nightmare to try to get any assistance from @virginmedia!!! They make it impossible to do anything online and the phone team is no help. The moment I mention “Id like to cancel my contract” I got disconnected after 30 mins.
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia not working again. Will you be issuing refunds for July as you have failed to provide a proper service?
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aggy
(@aggy_mi) reported
from
Croydon, England
I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom Actually impossible to make a complaint. I am with holding fees. I have been trying to engage with virgin media and I’m now giving up. Sue me. #virginmediafails
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Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia it’s not working again! Would be good if you could respond to my tweets
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Crypto Trading
(@Crypto_News_) reported
from
Sutton at Hone, England
@virginmedia Sort your network @virginmedia NETWORK DOWN
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia The point is, I have only resorted to twitter now, because for months i have been unable to engage Virgin Media customer service either on your platform or by phone..
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@virginmedia Dealt with over the phone to your customer services, thanks
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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dmxcrew
(@dmxcrew) reported
from
Islington, England
May be a work round for some experiencing #virginmedia email issues this AM. Whilst I cannot access emails via any server/computer like yourselves, I can, strangely, via my phone (although could it be because its on the virgin network?) Worth a try?...
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Karolyne Anderson
(@KaroAnderson) reported
from
Eltham, England
@virginmedia I pay over the odds (£67) for a crappy intermittent service and after your stupid engineer came yesterday, no service at all which means I have no TV this morning either! #ImDefinatelyLeavingVirginMedia
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Adam
(@ADAMCLAW1) reported
from
Bexleyheath, England
@virginmedia hi, my cable service has been down for about two hours. Postcode DA5 1. Is it a general problem pls?
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Crypto Trading
(@Crypto_News_) reported
from
Sutton at Hone, England
@virginmedia sort your network #virginmedia #virgin broadband 🤮🤮
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cycleoptic
(@cycleoptic) reported
from
Islington, England
@drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.
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Karolyne Anderson
(@KaroAnderson) reported
from
Eltham, England
@virginmedia How do you send an engineer to my house to take away a hub that works and leaves me with a new one that hasn’t worked since he installed it? I was on the phone for 25 mins to customer services and got cut off at 7:30pm because the lines closed!
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Richard
(@rchrdctswrth) reported
from
Islington, England
@virginmedia my internet’s been gone for nearly an hour now, same thing happened last night too. The service status page on your website isn’t even working.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @VirginMediaNews @Moneybox sporadic service issues. Just spent 50 minutes on phone to get through to VM CS for them to drop call. I give up. Sue me
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Louise Mead
(@meadylou) reported
from
Wandsworth, England
@virginmedia Is there an issue with your website? I’m trying to sign in to register an issue with service but I can’t access my account.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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George proctor
(@Georgepro95) reported
@virginmedia can you stop putting the phone down when I ask to go to cancellation!!
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Steve Hayes
(@steveandcamera) reported
Waiting for online help for over 75mins @virginmedia is really poor service. No broadband and poor TV reception.
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JLINGZ Sam
(@SamR6S_) reported
90 mins until our CL game and my internet is still down what a terrible company Virgin Media is.
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Kaiser Soothsays
(@_SonOfTheDesert) reported
@virginmedia Apparently, Bernadette is trying to cancel my contract. How hard can that be?
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David Griffiths
(@DavidGriff1ths) reported
@virginmedia Because I’m no longer a customer I can’t access My Virgin Media and change password
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Baz
(@straubarry) reported
@virginmedia You didn't. I have accessibility issues and am supposedly a priority. This has been completely ignored.
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JLINGZ Sam
(@SamR6S_) reported
@virginmedia Internet is supposedly out until 4pm and an engineer is ‘working hard’ to solve the issue
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nick hornby
(@nhornby51743) reported
@virginmedia I've checked, and you've not taken the payment despite having DD details when signing up. DD was showing in place with bank as well, and confirmed they did not cancel. Happy to pay outstanding payment, but not the fee, as it is not my fault you've not collected payment.
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Gaynor Sampson
(@GaynorSampson) reported
@virginmedia Flashing green lights. A neighbour has managed to access the service checker and it says 18.30 fix (which is no use if you’re WFH). Can you advise why the service checker never works for me? I’m with Sky for my mobile. Are they not compatible?!
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Hasan S
(@HasanGlobal1) reported
@virginmedia Hi, Since the Internet is still down from yesterday noon in the NW3 of London, with television issues, does anyone at Virgin Media have any idea when it will fixed?