Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Poplar, City of London, Newham, City of Westminster, Bromley, Beckenham, Welling, Westminster Abbey, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Southwark	Internet	4 hours ago
Poplar	Wi-fi	1 day ago
City of London	Internet	1 day ago
Newham	Internet	2 days ago
City of Westminster	Internet	2 days ago
City of London	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Claire Champion (@Champion3Claire) reported 1 minute ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Andee Byford (@BobCratchitt) reported 5 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  anne hill (@gorgeousuk) reported 6 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Alex (@ameehan71) reported 9 minutes ago from Bromley, England

  @virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.

• 
  anne hill (@gorgeousuk) reported 11 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Julie Compton (@joozuk) reported 13 minutes ago from Bromley, England

  @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

• 
  Befitat50 (@befitat50) reported 13 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Everest, Sam (@MrCADwiz) reported 15 minutes ago from Bromley, England

  @virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?

• 
  Befitat50 (@befitat50) reported 21 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  WilsonGao (@WilsonGao10) reported 24 minutes ago from Lambeth, England

  @virginmedia @VMSolutions_ hay I just want to transfer the account ownership to my roommate. But I tried to call u three times, each time I hv to wait 2hrs, but no one could help me to solve it, only transfer to other departments, and wait !!!!!!

• 
  JJ Hazan (@HazanJJ) reported 26 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Mr. Whizz (@wysiwyg100) reported 28 minutes ago from Lambeth, England

  @virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch

• 
  VM (@BowTieMendoza) reported 29 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Philippa Rooke (@Flipringer) reported 30 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Nathan Talbot (@nathantalbot) reported 31 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Nigel Ellway (@Nigelellway) reported 49 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Alex (@ameehan71) reported 51 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Daniel Hillman (@hillmandan) reported 55 minutes ago from Bromley, England

  Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 59 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  Francisco Soler (Jr) (@jrseloto) reported 60 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EddieMackeral (@EddieMackeral) reported 7 minutes ago

  @Benleo @virginmedia It's over for vigin. Utter crap. Dumped them years ago

• 
  mark ashmore (@marash84) reported 10 minutes ago

  @virginmedia TiVo 360 sort your start up issues you know it’s in deep sleep mode and won’t wake up

• 
  Snowdawg😳 (@snowdawg2020) reported 12 minutes ago

  @Benleo @virginmedia Just cancel it will be easier on you

• 
  concerned (@concern58583359) reported 14 minutes ago

  @Benleo @headofgrey I will see your Virgin media and raise you @BritishGas their customer service is absolutely appalling. Shockingly bad, awful!

• 
  David Hudson (@DavidHu15170472) reported 15 minutes ago

  @virginmedia I am a new customer, I received an email requesting I register. I received an email link to register my email, but when I tried to complete the registration got stuck in an endless loop, as the whole process keeps repeating. Now I am wondering if I have made a mistake joining VM.

• 
  John Sabian (@GymItalian83) reported 16 minutes ago

  @Benleo @virginmedia I think most companies have rubbish customer service. Only good thing about Virgin is their broadband is decent

• 
  Jenn♡🦋 (@Jvnnypie) reported 22 minutes ago

  Wifis been down all ******* day and they keep moving the fix time. Was supposed to be 1 now its 5pm :( @virginmedia sort it out

• 
  Kathy Miller (@KathyMi25429227) reported 25 minutes ago

  @virginmedia I can't log in because noone will change the outdated email I registered with you 25 years ago so I cannot access onlime... am about to go to Ombudsman as have complained 3 times and nothing done, truly appalling service. Others in my area are moving from Virgin as too unreliable

• 
  ChainResolve (@Web3Resolve) reported 27 minutes ago

  @DBposer @O2 @virginmedia Hey, checking back in. Are you still having trouble with this?

• 
  Kathy Miller (@KathyMi25429227) reported 32 minutes ago

  @virginmedia Paying a premium for a poor service...why is it impossible to actually speak to anyone?? Wait time unacceptable