Virgin Media

Virgin Media Outage Report in Lewisham, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lewisham, Greater London, England 02/12/2026 03:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lewisham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Newham, Ilford, City of Westminster, Hackney, Wembley, Southwark, Harringay, City of London, Orpington, Poplar, Streatham, Waltham Forest and Barking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Total Blackout
United KingdomNewham Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • Dave_CAFC Dave Hammond (@Dave_CAFC) reported from Crayford, England

    @virginmedia your platform is useless it is constantly going down how are people supposed to run businesses with such white #virginmedia #garbage

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    Virgin Media down since Saturday and EE with intermittent issues in the area today (can barely read Twitter). Universe conspiracy to stop me from working?

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @virginmedia I’d really like the email address or direct contact details of a senior manager or director responsible for maintenance - myself and my neighbours are without a reliable service that we pay for - it’s appalling I’ll be referring this to @WhichUK

  • johndonato84 Gianluigi Donato (@johndonato84) reported from Poplar, England

    @virginmedia Still shocking, just managed to speak to someone and I have to wait 10 days for a deadlock letter, but again no a single resolution upon my complaints! Fraudulent sales is very bad! Very upset! I’m sorry but this has been the worse customer service ever!

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Islington, England

    @virginmedia what is going on with the WiFi on the Underground? I need to sign in every time and even when I do manage to I get a message about a certificate and can't actually get a signal? I'm a Vodafone customer for mobile but I have a home Virgin Media account

  • johndonato84 Gianluigi Donato (@johndonato84) reported from Poplar, England

    @virginmedia what a shocking repulsing customer experience, calling following up with a resolution upon a complaint & request a deadlock letter! 40 min on hold and hanged up on face twice? Shocked! The worst ever possible customer service! Disgusted

  • Yellow212 Neil Adie (@Yellow212) reported from Walthamstow, England

    @virginmedia has broadband gone down in my area? My WiFi has stopped working all day in Chingford.

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @virginmedia second weekend in less than a month without broadband/tv service. Disappointed.

  • jagraham90 Jonathan Graham (@jagraham90) reported from Tottenham, England

    @virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.

  • tobe2b Andrew Lawden (@tobe2b) reported from Camden Town, England

    @virginmedia , bad customer service , yesterday , 1hr of my time , 3 x calls , cut off twice , put through to department you said had been closed for an hour , and demanding money for an old paid up contract, to maintain the service .....unacceptable ! How u resolve this

  • joelazdrums Joe Lazarus (@joelazdrums) reported from Hackney, England

    @virginmedia Hello. I’ve had no internet yesterday or so far today. It’s imperative that I have it for work. Please sort this out. It’s becoming a real problem as it’s not the first or second time recently. Thank you

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia By all means better start reading up on the #badcusyomerservice I’ve had since 2020 about March? Virgin still hasn’t fulfilled it resolution agreement mad back in Nov 2020 and have had to chase and hound you with up to 7 calls as staff which should be able to, can’t get it right!

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @Robshaw00 @virginmedia Thank you I have now emailed CEO as both Twitter and phone line are hopeless 😞 Neighbours have been advised outage is likely to continue until 12th - A further week @virginmedia #customersupport #customerclusterfuck more like

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Ilford, England

    @virginmedia Thank you, unfortunately not today - same issue and it's been this way for a few weeks now

  • Barmybuilder Shane (@Barmybuilder) reported from Camden Town, England

    @virginmedia what the hell is happening with the broadband in NW London - service is beyond a joke and has been for many weeks - customer support appalling I’d be better with 2 bean cans and a piece of cord #internetdown #virginbroadband #newproviderneeded

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?

  • Mabs79 Mabs (@Mabs79) reported from Islington, England

    @virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice

  • booshkla Alex (@booshkla) reported from Camden Town, England

    @virginmedia I’ve been on that website 1000 times in the last few weeks. It constantly says there are issues in the area. When I call the number, I don’t get through to an agent, just an automated system. Is there a direct email address at all? I literally can’t achieve anything right now

  • tufnelljimmy James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    @virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wrighty1707 Graham Wright (@wrighty1707) reported

    @virginmedia is there issues with your broadband again. Getting download speeds of 25Mbps and upload of 4Mbps. This is ridiculous now, what service are we actually paying for here? People have a living to earn and can’t cos of your poor services

  • swan1896 Kris Swan (@swan1896) reported

    @virginmedia Same shite service different day

  • fh3mi Capone ♟ (@fh3mi) reported

    My wifi is not working at all @virginmedia. It’s time to cancel, can’t endure this nonsense again.

  • a_Muss60 Andy (@a_Muss60) reported from Swindon, England

    @matt_hanson70 @virginmedia Intermittent for 2.5 days, Sunday always v poor the worst is 0.4mbs with a 250mbs supply. VM's script always saying reboot etc.. Funny though following reporting an issue a week ago I suddenly recorded 256mbs for an hour then it slowly drops to normal! First ever hitting supply.

  • lukedolan_ Luke Dolan (@lukedolan_) reported

    @virginmedia Listen, I don’t have time for all that. You’ve got a National outage STILL, why hasn’t it been fixed????

  • Bloor_08 Matt Bloor (@Bloor_08) reported

    @virginmedia Just WiFi, I’ve tried resetting again this morning still very slow when it’s working, but then get nothing, 3rd day today of this whilst my partner works from home, simply not good enough

  • 7b25131cd4bf4d5 Dianne Ayre (@7b25131cd4bf4d5) reported

    @colly37 @virginmedia Yes I can relate to this as our WiFi has been awful now for weeks and yet you pass the blame on to us telling us to reset the router etc etc absolutely shocking service and we are paying for a none existing service 🙄

  • maybeitsme queenie (@maybeitsme) reported

    @virginmedia We want to cancel our WiFi a/c with Virgin. We can't get through to anyone. It's the worst customer service I've ever known. Can someone please DM me and give me a number I can call (we've been cut off every time after being on hold for over an hour each time) just so shonky

  • HoneySarfo HoneySarfo (@HoneySarfo) reported

    @vmbusinesshelp @m1kewh1te83 @virginmedia Called Virgin Business again yday. Waited 29:17mins, passed security, described issue 1, got cut off. Called again, waited 20:31mins, passed security, I asked the agent to call me back if we're disconnected. He promised & confirmed my no. Got cut off. AGAIN. Did he call back?? 🙄

  • crazymosslady sarah blakey (@crazymosslady) reported

    @vmbusinesshelp @virginmedia Why is it that neither myself or my colleague can send you our complaints re your appalling service? Both of us have now been blocked on Twitter?!!