Virgin Media outages and service status in Lewisham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Lewisham, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 17, 9:44 PM GMT+1.
- Internet (70%)
- Total Blackout (12%)
- Wi-fi (12%)
- E-mail (5%)
- TV (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lewisham, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Poplar, Newham, Bromley, Thornton Heath, City of London, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
TV | 4 hours ago |
|
Southwark
|
Internet | 8 hours ago |
|
Southwark
|
Internet | 12 hours ago |
|
Poplar
|
Internet | 1 day ago |
|
Newham
|
Internet | 2 days ago |
|
Newham
|
Total Blackout | 2 days ago |
Nearby cities with recent reports
11 recent signals
5 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Stephen Champion (@Champs707007) reported from Bromley, England@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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Aneesh Varma (@AneeshVarma) reported from Bromley, England@virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support
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Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?
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Mark (@markrhorney) reported from Lambeth, England@virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬
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Ritch Zablan (@blue_murdock) reported from Camberwell, England@virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
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Richard Gendal Brown (@gendal) reported from City of London, England@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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Andee Byford (@BobCratchitt) reported from Poplar, England@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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William (@willbassoumba) reported from Camberwell, EnglandVirgin media is down and I actually have to talk to my family… yuck.
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia Will this issue be resolved today
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Lauren Payne (@laurenbubs51) reported from Bromley, England@virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!
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Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, EnglandYour website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress
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Zahida (@zkhussain) reported from City of London, England@virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently
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Illy Mus 💙 (@illymus) reported from Camberwell, England@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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Michael Moorby 👑 (@MMOORBYx) reported from Bromley, England@jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.
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Jenny (@jjrob1312) reported from Bromley, England@virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.
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Befitat50 (@befitat50) reported from Lambeth, England@virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?
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Everest, Sam (@MrCADwiz) reported from Bromley, England@virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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pat (@wfc2000uk) reported@virginmedia @_hayleighhxo They turned into a shambles of company I had no broadband for week, and they offered was £40 , so told them I’m not renewing in may, wanted £700 to leave now. I would not recommend them , been with them since 2009. They are awful company now.
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Kathleen Peters (@kathleenp442) reported@virginmedia I've tried to watch it on my phone via the sky sports app and that didn't work either. Feeling disgruntled. You've managed to send a recent update to our virgin box but can't fix this!
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VikingRik (@RorgViking) reported@IainSankey @virginmedia Virgin are awful, used to work for the Megastores. Brandon's a ****
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Kathy Miller (@KathyMi25429227) reported@virginmedia Being concerned about my feelings .... BUT tell me what compensation you will actually pay and when and when the service will be reliable? Ofcom are going to have much to read...@Ofcom
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JS (@shezzey) reported@bmstewart2004 The modern equivalent of **** Turpin,I've successfully switched to Virgin Media after 20 yrs with Sky who demonstrated less than zero customer retention acumen F*ck em.
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soph (@s0phtakesphotos) reported@virginmedia Yeah, I’ve been doing that… the time just keeps being pushed back but there’s no actual explanation of the issue…
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John Bird (@John_L_Bird) reported@virginmedia skysports+ not working for the first league fixtures of the season?
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Mark (@mark240868) reported@virginmedia why is the sky sports + red button not working correctly
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C4D 🦅 #CPFC (@color4d) reported@GazzaAdams @virginmedia I've had them twice at two different addresses. They Internet was ALWAYS up and down. So unreliable. Never again.
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Richard (@RHawkins05) reported@virginmedia yet again your service doesn't live up to the advert, £90 per month and yet again the interactive services don't work.......