Virgin Media Outage Report in Lewisham, Greater London, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, City of London, Hackney, Hammersmith, Southwark, Poplar, Wembley, Camden Town, Tadworth, Croydon, Barking, City of Westminster, Newham, and Westminster Abbey.

City	Problem Type	Report Time
London	Internet	5 minutes ago
Ilford	Internet	20 minutes ago
London	E-mail	31 minutes ago
City of London	Internet	50 minutes ago
London	Internet	1 hour ago
Hackney	Internet	3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Cameron Falconer (@cameronfalconer) reported 21 seconds ago from Lambeth, England

  @virginmedia Our internet isn’t working and there is indeed a service issue in Brixton. Thanks for ruining NYE, Virgin!

• 
  TF (@thegaffaa) reported 2 minutes ago from Ilford, England

  @virginmedia @KalaHamilton18 It's still down..

• 
  Jack Reed (@jackreed08) reported 12 minutes ago from Bromley, England

  @virginmedia Not only do I have TV issues also my internet keeps dropping out! And yes re booting it does sort it out but rather annoying clambering behind the TV all the time 🤬

• 
  Martín Pane 🐦 (@martinTayx) reported 17 minutes ago from Camden Town, England

  @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

• 
  Sab (@28Zizou) reported 22 minutes ago from Merton, England

  @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

• 
  Mr P (@adrian_pennelli) reported 24 minutes ago from Hackney, England

  Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

• 
  Mrs R (@KateRenton) reported 25 minutes ago from Merton, England

  @Chelsea1504 @virginmedia We lost service on Thursday 19th December at 9:30 am we regained service at 6:00am on the 23rd December. There were talks between @virginmedia and local Cllrs that full refunds will be given from first to last day. Let’s hope that @virginmedia doesn’t go back on their word

• 
  TF (@thegaffaa) reported 33 minutes ago from Ilford, England

  Don't get @virginmedia broadband. Its pants and continually down. Been on hold now for 33 minutes... #terrible

• 
  Jonathan Blackmore (@myatt1965) reported 33 minutes ago from Merton, England

  @virginmedia 8 pound credit for 4 days with no service in SW19! Not the best customer retention strategy. 😫

• 
  Dan Rawle (@rawle_dan) reported 34 minutes ago from Ilford, England

  @virginmedia It says no known issues...

• 
  Brenda Franco (@joybrenda) reported 35 minutes ago from Stratford, England

  @virginmedia , how can some One be removed from your mailing list, as they keep getting mail shots, but have no wish to be a virgin cus tomer, and find these letters irritating. Thanking you In anticipation of your help in this matter.

• 
  Brian (@BrianBr48598668) reported 39 minutes ago from Camberwell, England

  Virgin media are so shit

• 
  Mrs R (@KateRenton) reported 42 minutes ago from Merton, England

  @virginmedia We are struggling to talk to your teams on the phone @virginmedia to discuss our refund for our 4 day loss of service. Getting fed up with this.

• 
  TF (@thegaffaa) reported 45 minutes ago from Ilford, England

  @justinw03816934 @virginmedia Held on for 33 minutes to be told they need to transfer me to another person. They are just leading their customers on. @virginmedia are awful...

• 
  Patrick Barrett (@Patrick60425645) reported 48 minutes ago from London, England

  @virginmedia Yes, fix the navigation, have serious look at you chat app, as in the Name chat, is not what your application does, you using AI/ word recognition and you still list the reply as Agent. Having spent 10 min on your site. No thanks Virgin.

• 
  Nico Macdonald (@Nico_Macdonald) reported 50 minutes ago from Poplar, England

  @virginmedia Thank you. I'm way beyond reviewing your site for tech support (which is limited) and have cancelled my account. I asked Virgin Media to take some responsibility for 5 months of problems by not charging us for the 30 day cancellation period but they wouldn't even consider this.

• 
  Mrs R (@KateRenton) reported 53 minutes ago from Merton, England

  @virginmedia It was registered online with yourselves. You’ve still sent me a full invoice for loss of service in December. Don’t send me links I’ve already completed.

• 
  Sue Gower MBE (@SueGMBE) reported 54 minutes ago from Crayford, England

  @NRCUK @virginmedia We got so fed up with virgin’s poor connection we’ve gone back to BT ...

• 
  dmxcrew (@dmxcrew) reported 54 minutes ago from Camberwell, England

  @virginmedia Engineer noted it last month when he fixed telephone line. It has become worse overnight, probably hit by a car. Have reported via virgin media online complaint also.

• 
  Matt White (@mattwhiteski) reported 60 minutes ago from Tottenham, England

  @virginmedia 2 weeks with no internet. Four phone calls (one hour each). Three engineer visits cancelled. I even tried calling you BEFORE today's engineer visit to try to stop you cancelling it but no luck. Please help. Nobody on the number you provide is able to do so.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Fahy (@peter1fahy) reported 5 minutes ago

  My better half is currently on the phone trying to cancel our @virginmedia contract - think I might need to get her the brandy bottle !

• 
  Demon © (@DemonTraitor) reported 6 minutes ago

  @Cambslive here's some news... @virginmedia internet down in Waterbeach 😑

• 
  Carlos E. Galvan Paz (@C_GalvanPaz) reported 8 minutes ago

  UK: Virgin Media O2 starts Together Fund to support community charities. #telecoms

• 
  odellykins 💀 (@odellykins) reported 11 minutes ago

  @virginmedia right, what about my issue though? i shouldn't have to make 14 calls over 6 days....

• 
  bridgetmck (@bridgetmck) reported 11 minutes ago

  @virginmedia I don't use your service. The discussion was about @brooktop68's service, and the fact that the provision has been problematic in my own area for years.

• 
  Venetia B (@vbcatlady) reported 11 minutes ago

  @virginmedia Yes..says there are no device issues...as I say it happens regularly for varying amounts of time, has been an issue for quite a while causing my teenage son to become frustrated as he is the one it affects for the majority of the time as I am usually at work

• 
  Lady Dave (@LadyDaveO) reported 16 minutes ago

  @virginmedia Is this not said raised complaint?

• 
  Vee (@captain_konica) reported 17 minutes ago

  The number of cold calls I have to answer from @virginmedia at work is phenomenal, and they are so rude when you tell them they're calling a hospital. its bad enough you're trying to take over our NHS, without wasting our work time too.

• 
  chris henry (@chrishenry88) reported 21 minutes ago

  @virginmedia into the third week of awful WiFi , extremely slow sometimes no connection at all , I expect you’ll want paying this month too !

• 
  Radhika Jesani (@missradhikaj) reported 23 minutes ago

  @virginmedia This isn’t user friendly at all for me to lodge a complaint. Is there an email address that I can use? Three weeks of no phone line, 8 months with pixelating channels on both TVs, slow internet speed and no one wants to resolve the issue.