Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: City of London, Newham, City of Westminster, Poplar, Southwark, Bromley, Beckenham, Welling, Westminster Abbey, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
City of London	Internet	3 hours ago
Newham	Internet	19 hours ago
City of Westminster	Internet	22 hours ago
City of London	Total Blackout	1 day ago
Poplar	Wi-fi	1 day ago
City of London	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Everest, Sam (@MrCADwiz) reported 3 minutes ago from Bromley, England

  Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.

• 
  Daniel Hillman (@hillmandan) reported 4 minutes ago from Bromley, England

  @virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke

• 
  Claire Champion (@Champion3Claire) reported 5 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Kay Bak (@kaybaka) reported 6 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  A voice only (@Avoiceonly2) reported 6 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  radz (@rtkosha) reported 6 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Befitat50 (@befitat50) reported 7 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Hannah Williams (@flamingnora) reported 10 minutes ago from Lambeth, England

  @CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference

• 
  Tuffcub (@Tuffcub) reported 13 minutes ago from Lambeth, England

  Had many years of perfect service from @virginmedia broadband but its now dropping off about once a week. Very annoying.

• 
  William (@willbassoumba) reported 30 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Ade Liard (@AdrianLiard) reported 30 minutes ago from Bromley, England

  Dear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.

• 
  Ritch Zablan (@blue_murdock) reported 31 minutes ago from Camberwell, England

  @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

• 
  Francisco Soler (Jr) (@jrseloto) reported 35 minutes ago from City of London, England

  @virginmedia If you were sorry, this issues was fixed long time ago…

• 
  Befitat50 (@befitat50) reported 36 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 38 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Richard Perkins (@anurbanpastor) reported 43 minutes ago from Bromley, England

  Any particular reason @virginmedia why our broadband has been down all day? It's half term and we're chewing through our mobile data! Be terrific if you could make it right. Pretty sure it's nothing we've done at our end. Big valentine's love.

• 
  Deli (@DelDelovely) reported 44 minutes ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

• 
  Lauren Payne (@laurenbubs51) reported 44 minutes ago from Bromley, England

  @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 49 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  Kay Bak (@kaybaka) reported 54 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Portal (@Mortalportal01) reported 8 minutes ago

  @virginmedia Can you please explain.. when you set up a new c9ntract with VM you end up having a contract with 02 as well, never asked for or agreed to. And now im struggling to get them to cancel the 02 contract as 02 have incorrect email address and never received a sim card?

• 
  standfreered (@standfreered1) reported 9 minutes ago

  @virginmedia absolutely shameful treatment of my elderly mother in law on your chat service this afternoon. First of all the bill increase to over £100 for a pensioner on her own, she understandably struggles with technology and has gone on the chat to try to reduce her bill or

• 
  M E B 👓 💙 (@mrsmosieposie) reported 14 minutes ago

  @virginmedia very frustrating trying to claim my Refer a friend reward Several attempts but keeps saying password not valid and account number not valid when I have entered them both correctly. Expires tomorrow! Help please.

• 
  Steve Justa (@SteveJusta) reported 14 minutes ago

  @virginmedia @bisho32287 How much of a refund are we all getting @virginmedia ? I just knew when the fix time estimate said 5:05 that it wouldn't be - why not just give the real estimate instead of this nonsense?!

• 
  Steve Justa (@SteveJusta) reported 15 minutes ago

  @txddyrilxy @virginmedia The ******* ****** my **** up too, bunch of ******* *****!!!

• 
  Bish (@bisho32287) reported 15 minutes ago

  @virginmedia This is still not fixed despite your latest update saying 11.05am. What's going on? It would be helpful to have more up to date information. This is getting beyond a joke, it's over 24hrs now without a service.

• 
  Darren Green (@darreng3007) reported 15 minutes ago

  @virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.

• 
  Stephen Hampson (@StephenHampson) reported 16 minutes ago

  @virginmedia so channels are down and can't even go on the status on your website as that's down. When you will start compensation for your unreliable service or do I need to send another complaint through? Only way you'll take notice

• 
  Richard Davies (@RichardDavies20) reported 17 minutes ago

  @darreng3007 @virginmedia Having the same issue called 150 said that there is an ongoing issue, cant find out when it might be back up and running

• 
  💜🐝 (@cmairsy) reported 17 minutes ago

  @Marie_0612 @virginmedia Nope absolutely didn’t bother trying to keep me as a customer even though I’ve been with them for years. Got some good offers from others online so their loss! Shame but I guess it’s modern times no customer care but glad you got some!