Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, City of Westminster, Wembley, Fulham, Merton, Romford, City of London, Croydon, Southwark, Wandsworth, Camden Town, Ilford and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Total Blackout | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
TV | |
| London |
Wi-fi | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia After 15 years as a customer you have been dreadful towards me as an ex customer. Aggressive. Dishonest. Disingenuous. Deceitful even
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Sergio
(@Sergios_13) reported
from
Paddington, England
@virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia another problem with internet again, can’t watch Netflix on a Saturday night, this is not good, never get virgin media, absolute rubbish
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David Madelin
(@pintofbeer) reported
from
Hammersmith, England
@virginmedia I grumble, why, why, why is it so hard for the online people to do anything. You are after all an online company. He feels my pain but all he can offer is for someone to call me back the next day. I never get the call.
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Peter Boxer
(@peter_boxer) reported
from
Bromley, England
@virginmedia Yes. And no one asked. I have given my notice. My account is in credit. Was there a reason to stop my service with no email or text. And frankly no reason to seek to shift blame. Poor #CustomerService #fail
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia router says access denied for internet connection and I’m without broadband service.
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
@virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.
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Darren Hall
(@dhall1ootball) reported
from
Biggin Hill, England
@virginmedia @macsean14 Are you actually for real, hes told you about his lengthy problems and how long he’s been on the phone to get through and you pass him off with another dial up so he can ‘waste’ more of his family time to call you numpties back #shockingcustomerservice #watchdog #virginmedia
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully
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Mandy
(@Mandyped1007) reported
from
Bromley, England
@virginmedia my parents are still awaiting a password so they can call to cancel something your rude representative forced them in to!
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
@virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.
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Sheena Woodward
(@sheena_woodward) reported
from
Sutton at Hone, England
@virginmedia Please call me you have broken data protection rules and I still can't get through
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David Madelin
(@pintofbeer) reported
from
Hammersmith, England
@virginmedia At some-point in Dec I try cancelling contract through online chat => computer says no, you must phone up. Ugh. I don't understand why, but fine... 29th Dec -my move out date- I phone up to cancel, 25 minutes later apparently it's done. (...to be continued)
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
Truly @virginmedia must have the worst customer service. Still hassling me for something they came in person to collect yesterday! #seriouslyhopeless #canttrustaword
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istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia So the day after giving feedback regarding a technical visit I find that the password given to me for the replaced router is suddenly no longer valid. Left without expensive WiFi & still paying for it. Your ‘service’ is a total joke.
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Jonny
(@jonnytbonewils) reported
from
Camberwell, England
@virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP
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Sheena Woodward
(@sheena_woodward) reported
from
Sutton at Hone, England
@virginmedia No can't get through I owe you money I have wrong contract. You have broken data protection rules and my credit score could be affected.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BigHand
(@BigHandLeon) reported
@virginmedia @richardbranson I am so angry! I have not slept all night and have to try to deal with this again! I have spent 5 days so far trying to sort this and thought that I had! My already poor health was made worse,the stress of this has kept me awake meaning my disability will be worse
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Ollie Howe
(@olliehowe) reported
@virginmedia I left Sky because I need better Wi-Fi for working from home yet 213MPS (rather than Sky’s 20mps) is worse for buffering and Teams meetings. Wtf??
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Dionne Angus
(@dionne_angus) reported
@virginmedia what date is it on Feb you can cancel your contract because of your price increases? I took out a new contract with you because you offered me a better deal. I paid my Jan bill the amount YOU asked for, this month I owe 21.12 from last bill! Sick off your lies now
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Pete Wilkinson
(@RiffTrade) reported
@virginmedia Don’t worry! It only took 2 hours in the end! Avoid avoid @virginmedia customer service sucks. You could improve just by letting customers run their accounts online. Only upgrades are possible. If downgrades where possible too, your phones would not be as busy!
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Mr Mark 🇬🇧
(@MrMarkStewart1) reported
@virginmedia What is the address that I can send my complaint
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BigHand
(@BigHandLeon) reported
@virginmedia #virginmedia I am so angry! I have not slept all night and have to try to deal with this again! I have spent 5 days so far trying to sort this and thought that I had! My already poor health was made worse,the stress of this has kept me awake meaning my disability will be worse
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T9
(@Thafnine) reported
so @virginmedia just decided to knock itself out midstream, good service lads
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Lalaine Cayaban
(@LalaineCayaban) reported
@virginmedia Hello virgin media our broadband and tv channels are not working again in our area KT3 6DZ so so sad !!!
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Brian Fitzpatrick
(@BrianFi45292551) reported
@virginmedia I need consistent service to be able to work from home via a secure VPN. Your intermittent service does not allow that. What compensation do you offer for partial loss of service?
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nova world1
(@Merlinslair1) reported
@virginmedia @manjinderheer1 Sounds typical service from virgin our hub has just failed flashing like a white strobe it controls the house and business going to take 6 days for an engineer to come out we are city As well so not even out of there comfort area of travel