Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Harringay, Croydon, City of London, Hampstead, Fulham, Greater London, City of Westminster, Southwark, Poplar, Wandsworth, Romford and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
TV | |
| Harringay |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Stephen
(@stephen_09) reported
from
Hammersmith, England
@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Jamie Moncrieff
(@JamieMoncrieff) reported
from
Lambeth, England
@virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
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Simon Moriarty
(@simonmoriarty) reported
from
Lambeth, England
@virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@chinnyhill10 Virgin Media is down.
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Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Pond
(@IanP) reported
@virginmedia I called 150 again this morning, after you confirmed the service had not been suspended. I’m happy to say this person knew what she was doing, immediately suggested a password reset and this fixed it. Now all working. Suggest you retrain the person I spoke to yesterday.
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Rohan Trivedi
(@RohanTr66446936) reported
@virginmedia 7th September I called them told them I want my service to end on 18th and they did it on 31st of August I don't know what to do now
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Adam Brooks
(@AMJBrooks) reported
@davidoschall @virginmedia I doubt that they’ll reply to this - I’ve been tweeting them in the last few minutes, asking how to cancel, and they are ignoring me. They ignore questions about cancellations, at least mine.
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mechanicalhound
(@mechanicalhoun5) reported
@virginmedia Stop passing the buck from logging a complaint to calling customer service to now web chat. Do you not think we’ve done this. Acknowledge you’ve made a mistake and rectify it. I’ve had to live in a different location for a month because you can’t get your act together.
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Irena Barker
(@IrenaBarker) reported
@mrdavidwhitley One senses progress could be faster at all times...but not in swim school's interest. Just tried to cancel one child's lessons and it's almost as hard as leaving Virgin Media
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dogsdanglies
(@ubercool01) reported
@virginmedia It’s been on going now for 3-4 weeks! When I test for local issues it says it’s fine but it clearly isn’t. It’s back up now but when it drops off it is so frustrating. I also know it’s a virgin problem because if I run a vpn I get good speeds when virgins is down!
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Ryan 🇵🇸🇹🇼
(@kimsxjin) reported
@virginmedia We just need the router installed and TV. The guy told us it would be a 2 hour job to install everything and not a 20 min fix
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Lets Drink with Formal Shark
(@LetsDrink_FS) reported
@virginmedia Now we been told because the phone is down they can't put a divert on the number. I can't believe that an ISP dose not have control over the DDIs of it's customers. If you can so then you best get an engineer out quick
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Martine Robins
(@martinerobins65) reported
@virginmedia It won’t let me put in no email access and being taken down no wifi which is not the problem and I don’t have time for this!
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Nick Davenport
(@millwallnick80) reported
@virginmedia Long story short I had 2 months apparently added coz all the issues 3 complaints in a month for different reasons but I already had 20 compensation due to outages causing me issues. Ie that's 3 months credit and when I called to clarify this yesterday I was told 1 month only 1/2