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Virgin Media outages and service status in Lewisham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Lewisham, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 23, 3:31 PM GMT+1.
  • 69% Internet (69%)
  • 12% Wi-fi (12%)
  • 11% Total Blackout (11%)
  • 5% E-mail (5%)
  • 3% TV (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 23: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Bromley, City of Westminster, Southwark, City of London, Newham, Poplar, and Thornton Heath.

CityProblem TypeReport Time
Bromley TV 2 hours ago
City of Westminster E-mail 2 days ago
Southwark Internet 3 days ago
Southwark Wi-fi 3 days ago
City of London Internet 3 days ago
Southwark Internet 3 days ago

Nearby cities with recent reports

Southwark

6 recent signals

3 days ago
City of Westminster

2 recent signals

2 days ago
Newham

2 recent signals

5 days ago
Bromley

1 recent signals

2 hours ago
City of London

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

  • BowTieMendoza
    VM (@BowTieMendoza) reported from Camberwell, England

    @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

  • leighbooker
    Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

  • declan1968
    Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @Jaym7t5 My system is down since about 4pm

  • jjrob1312
    Jenny (@jjrob1312) reported from Bromley, England

    @virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @philclarke0170 Virgin media seems to be the problem

  • WilsonGao10
    WilsonGao (@WilsonGao10) reported from Lambeth, England

    @virginmedia @VMSolutions_ hay I just want to transfer the account ownership to my roommate. But I tried to call u three times, each time I hv to wait 2hrs, but no one could help me to solve it, only transfer to other departments, and wait !!!!!!

  • DxpTheFirst
    Fiscally Unstable Cam (@DxpTheFirst) reported from Lambeth, England

    @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

  • imbranzo
    Mamba 〽️🦋 (@imbranzo) reported from Bromley, England

    holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

  • ieattothebeat
    Robert Harrison (@ieattothebeat) reported from Lambeth, England

    @virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me

  • willbassoumba
    William (@willbassoumba) reported from Camberwell, England

    Virgin media is down and I actually have to talk to my family… yuck.

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

  • harberlisalfc
    lisah1974 💙 💛 (@harberlisalfc) reported from Stratford, England

    @virginmedia is there an issue with broadband. Been down all morning

  • markrhorney
    Mark (@markrhorney) reported from Lambeth, England

    @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

  • hillmandan
    Daniel Hillman (@hillmandan) reported from Bromley, England

    @virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke

  • Keldavey
    hippychic (@Keldavey) reported from Bromley, England

    @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

  • realdealpod
    therealdealpodcast (@realdealpod) reported from Lambeth, England

    @virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?

  • laurenbubs51
    Lauren Payne (@laurenbubs51) reported from Bromley, England

    @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FrazzzYT
    Frazzz (@FrazzzYT) reported

    Houses before, after and across the street from us have access to @WeAreOpenreach full fibre and all the companies but our block doesn't....like come on! Am kinda sick of how often @virginmedia dies out. On off yet again. Yet again complaint submitted

  • Dratcliffe1986
    David Ratcliffe (aka Centurions_War) (@Dratcliffe1986) reported

    @virginmedia @ExeterBub Are repairs for no service supposed to be 48hrs from when reported? Id raise to the issue to ofcom, make sure Virginmedia keep to the extended time frame and provide full compensation and refund for the lost TV access

  • AlanOwen1947
    Alan Owen (@AlanOwen1947) reported

    @JFab208 @virginmedia 502 and 503 plus a couple of movie channels are pixalating all the time and unwatchable,says trying to fix!! and that was weeks ago, paying £105 a month for crap service

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @virginmedia I love it when these people say DM us but your account is restricted everyone must be having the same problem with your update, look into it and get back to me

  • tartanjammies
    Tomahawk Kid © 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@tartanjammies) reported

    @virginmedia @alexand979677 If I wanted to watch it on my phone / laptop / pc etc I would use an Internet based hooky site not something I pay 100 quid a month for. Get it fixed and issue rebates.

  • BonesE78
    Mike B (@BonesE78) reported

    @virginmedia SERIOUSLY SORT YOUR ******* INTERNET OUT!!!! I need to talk about my contract ASAP,sick of this **** service!!!

  • robheneghan
    Rob Heneghan (@robheneghan) reported

    @virginmedia when do you plan on fixing the red button sky spots + issue??? I can’t pick what games I watch on line. I don’t want to watch tv on my phone and I don’t want to DM you. Me and many others simply want to know when you plan on fixing the issue

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @tilalx @virginmedia It is. And nobody seems to have any information about what (if anything) is actually being done about the issue in our area

  • DartingMelon
    🎯DartingMelon⛩️ (@DartingMelon) reported

    @alexand979677 @virginmedia open a complaint against them mate let it sit un resolved youll be able then to take it to the ombudsman who’ll rule in your favour for paying for services you haven’t been able to access. Worked for companies like this before never works out well for them also used this mysself.

  • chauhanvik
    Vik Chauhan (@chauhanvik) reported

    @virginmedia I need to cancel the appointment but it isn’t let me when I log in etc.