Virgin Media

Virgin Media Outage Report in Lewisham, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lewisham, Greater London, England 01/28/2026 16:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lewisham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, London, City of Westminster, Ilford, Hackney, Camden Town, Wembley, Orpington, Poplar, Harringay, Croydon, Islington, City of London, Fulham and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • simonraper1 Simon Raper (@simonraper1) reported from Ilford, England

    @virginmedia My service in the last week has been dreadful, constantly dropping away. I must have reset it at least three times each day. Can’t test from here as that part of your website is not working. I can’t currently connect at all. I’m E11 2LX. Can you look into it please

  • f_sd f. sdrigotti (@f_sd) reported from Hackney, England

    @virginmedia @brotherjohn1 Same here mate. Dawn since 11:17. Been bothering since Saturday 17:55. Please fix.

  • onfe1 Eddie (@onfe1) reported from Romford, England

    @aaronosher @virginmedia Fairly common problem with the hardware in the Virgin hub unfortunately

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia There’s no problems on my area

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia My internet it’s still down and I haven’t got any response...

  • stemo8888 stemo (@stemo8888) reported from Ilford, England

    @virginmedia it's down again! So useless #virginmedia

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    That damn @virginmedia advert makes me emotional every single time I see it 😫 #keepyourheadup #stayhome 💙

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @virginmedia service still down in E15. 5th day now. No response from text. Same recorded message stating issue has been resolved. Unable to connect to the online forum Outage Map via phone hence Tweeting.

  • ryanAHjones Ryan Jones (@ryanAHjones) reported from Islington, England

    @virginmedia sort your ******* shit WiFi out

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @virginmedia C'mon... I wouldn't have taken to tweeting if I had not exhausted every aspect of rectifying the issue. The issue lays in your corner.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @virginmedia NW1 7PX broadband network is down

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Bromley, England

    @virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    @virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia I’ve done everything,still not working

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia I run the tests and everything but my internet is still down

  • PSaundersCFC Paul Saunders (@PSaundersCFC) reported from Epsom and Ewell District, England

    @virginmedia having broadband issues in the Ewell area. And your website won’t work to check status and report the issue. Help required please

  • tbush Tim Bush (@tbush) reported from Wandsworth, England

    @jackbremer @virginmedia Wow - nice 👍 Our Virgin speeds are up and down like a yo-yo and mostly pretty terrible. Might have to start a nocturnal working schedule to actually have a usable internet connection 😬

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia It’s not working at all...

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @TheBull39 @virginmedia Got exactly the same problem...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • InezBeckman Victoria Simmonds 💙 (@InezBeckman) reported

    @virginmedia @dilrajsachdev Surely you work for Virgin Media don’t you? Stop trying to pass the buck when you have a stressed customer. Appalling customer care as always from Virgin Media!

  • OzzyOzOzOz Ozzy (@OzzyOzOzOz) reported

    @mattyc1980 @virginmedia @skytv Imagine of you cancelled your payment, they would demand you acted instantly to sort their issue of non payment out while they take an absolute age to sort out your problem

  • StevenWhite52 Steven White (@StevenWhite52) reported

    @virginmedia my internet is down in KT17 can you check what’s going on please

  • nickmunch Nick Eatwell (@nickmunch) reported

    @kerrie_atkinson @virginmedia So I called to discuss the offers that you have, as advised to my wife above, to get a very rude gentleman who again told us the same deals, I asked why you were willing to let loyal customers leave without matching new customer deals. He wouldn't answer instead ended the call.

  • mimi_ray91 Mia (@mimi_ray91) reported

    @virginmedia please fix broadband in SW4 it’s been over an hour- some of us actually work unlike you guys

  • SJWebsterArt Webster (@SJWebsterArt) reported

    @virginmedia Today, after an email saying you were going to dispatch self-install kit on 30/04/2021 I got on live chat again to say completion isn;t until 14/05, we need to delay. Why did no one get back to me? Terrible customer service made me decide to just cancel the order. They refused.

  • Tricky13Lee Richard lee (@Tricky13Lee) reported

    @virginmedia I gave up I’m going to have to cancel I was given a price of £40 at 13.47 than at 14.25 the price was £50 no agent will do the same price again

  • rosijones Rose🌹🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@rosijones) reported

    @virginmedia There is actually planned work going on and everything is off in the area. I'm on the phone now. Network issues picked up because when I called on the 9th April they realised the whole area had issues. Taken months.

  • Beca_P_ Beca (@Beca_P_) reported

    @virginmedia spent 9 hours trying to order a booster as My wifi won’t work in half of my house. I find it hard to believe that a multi national corporation is “out of stock” of a necessity item within your business. Was directed from person to person and no one could help me 😠

  • CindyLauraLou_x Laura Sutcliffe (@CindyLauraLou_x) reported

    @virginmedia Thanks for your response! It’s not working at all, we think she may need a new box. We would like it sorting out ASAP please as she lives on her own and will be sat in silence. Can you advise?