Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Muswell Hill, Croydon, Hackney, Harringay, Islington, Orpington, Paddington, City of London, Camden Town, Waltham Forest, Newham, Southwark and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Muswell Hill |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area ref. 22. Thanks.
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Skoobi
(@skoo3i) reported
from
Paddington, England
NEVER join virgin mobile Uk. @virginmedia y do u associate with that piece of S***
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Adam Moore
(@hhukradio) reported
from
Walthamstow, England
Second week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom
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𝕯𝖆𝖓𝖎 :)
(@DaniMaguire94) reported
from
Merton, England
@virginmedia my v6 box keeps making a clicking sound, i done everything suggested by your team online and no luck! Help please
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
Total frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!
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Greg Dash
(@GregLabour) reported
from
Walthamstow, England
@virginmedia And I still am experiencing problems.
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Napoleon
(@NW6Penguin) reported
from
City of London, England
@Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802, area ref. 22. Thanks.
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Casey McCabe
(@CaseyMcCabeee) reported
from
Sutton at Hone, England
@virginmedia I have tried to get through to someone on your live chat, when I select exsisting customer I get told everyone is busy. If I select new customer I get through straight away. What a way to treat existing loyal customers!
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Sarah Joanne King
(@caking_it) reported
from
Bromley, England
@virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
The problem wasn’t resolved, informed that many customers were phoning with a similar issues with BT sport. Can’t log onto the app as my WiFi is currently not working either! That’s being looked at on Friday @virginmedia
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smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia Service status says no broadband issues but TV does has issues. Also I tried phoning and that said there was both broadband and TV issues
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
@virginmedia Just been told a ‘major problem’ but frustrating that an engineer is unable to visit after 5pm.
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia your service is so shit. Media store cant watch one film without having problems absolute joke
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Bill Burey
(@bburey) reported
from
Croydon, England
@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802. Thanks.
-
smirny
(@smirny9000) reported
from
Lambeth, England
@virginmedia The service status gives an estimated time of fix for the TV as 16:00 8th April, so yesterday afternoon...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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IJW
(@imranjwahid) reported
@virginmedia really shocked at the scam like behaviour of your company. Having sold me a package based on upgrading my speed, resolving my speed and connectivity issues and promised the new hub.your staff gave us their number to follow up with any issues.nothing has followed
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tara davies
(@taradav96203149) reported
Trust me on this, never EVER use @virginmedia. The customer service is appalling and they will not take responsibility for their own mistakes! Their ineptitude and lack of communication has left me hugely out of pocket. DON’T USE THEM!!!
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raymondheppell
(@zepp149) reported
@virginmedia my virgin box is flashing red and white and there is no signal to the tv can you help me please
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andrew kemp
(@Andrewkemp5Kemp) reported
@virginmedia could you please explain why everytime I get a "speed boost" as you call it it has the opposite effect and makes my internet laggy and slow for about 3 weeks
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Mitchlivsey
(@mitchlivsey3) reported
@virginmedia How is it there are so many people with issues & downtime that you aren't even Presenting that there is an issue on your Twitter or website? Let alone providing us that have the issue with Compensation for your absolutely not the "Most reliable WiFi ever".
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Judy Johnson
(@JudyJoh57434940) reported
Virgin media services failed again. No landline, a ****** and new WiFi hub sent which doesn't work. I can't find anyone to talk to. How can I get my money back for the last year. I'm paying for services I am not receiving. I owed at least £1,500
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⭐AMP⭐
(@AndyMcProducer) reported
@virginmedia Several times Thurs, Friday, Saturday over a week ago. Having to borrow virgin phone to ring free. Was deactivated, rang same day, told a txt had been sent, I never received. Told sim has to be reactivated to give me the pact code, told this day sim stopped. @Ofcom
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forgetyourlife
(@bristoleventsin) reported
@virginmedia service down in Clifton Bristol, bs8
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Rob Brewer
(@rbrwr) reported
My @virginmedia broadband has been up and down like the Assyrian empire for two days and now their website's throwing a wobbly when I try to book a call. For crying out loud.
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Steven Lewis Simpson
(@REZBOMB) reported
@virginmedia Knowledge? Your support lied about turning up on a set day and have delayed weeks until their next visit What is a forum going to do about that? This is just insulting.