Virgin Media Outage Report in Lewisham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Romford, Wembley, City of London, Hammersmith, Croydon, Southwark, Wandsworth, Camden Town, Ilford, Islington, Tower Hamlets, Waltham Forest and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Eddie
(@onfe1) reported
from
Romford, England
@aaronosher @virginmedia Fairly common problem with the hardware in the Virgin hub unfortunately
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Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia I'm on the vivid50o package which isn't cheap and been a customer for 5/6 years. Dispicable.
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@virginmedia service still down in E15. 5th day now. No response from text. Same recorded message stating issue has been resolved. Unable to connect to the online forum Outage Map via phone hence Tweeting.
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Stephen Anthony Davids (SAD)
(@SADLondon) reported
from
Stratford, England
@alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia
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CD 🌸
(@channa_2012) reported
from
Hackney, England
That damn @virginmedia advert makes me emotional every single time I see it 😫 #keepyourheadup #stayhome 💙
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@virginmedia C'mon... I wouldn't have taken to tweeting if I had not exhausted every aspect of rectifying the issue. The issue lays in your corner.
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Simon Raper
(@simonraper1) reported
from
Ilford, England
@virginmedia My service in the last week has been dreadful, constantly dropping away. I must have reset it at least three times each day. Can’t test from here as that part of your website is not working. I can’t currently connect at all. I’m E11 2LX. Can you look into it please
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia My internet it’s still down and I haven’t got any response...
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Gary McAllister
(@GaryMcAllister) reported
from
Bromley, England
@virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia There’s no problems on my area
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again
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David Waddell
(@davidwaddelluk) reported
from
Camden Town, England
Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.
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Matthew
(@MetfeXs) reported
from
Merton, England
@TheBull39 @virginmedia Got exactly the same problem...
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia I’ve done everything,still not working
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia I run the tests and everything but my internet is still down
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Matthew
(@MetfeXs) reported
from
Merton, England
@virginmedia It’s not working at all...
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
@HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.
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Tim Bush
(@tbush) reported
from
Wandsworth, England
@jackbremer @virginmedia Wow - nice 👍 Our Virgin speeds are up and down like a yo-yo and mostly pretty terrible. Might have to start a nocturnal working schedule to actually have a usable internet connection 😬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RunHammer11
(@Hammer11Run) reported
@virginmedia once again connection gone in south East London. Same story of issues in area. Told you get refunded on loss, yet complete lies as I have never in 15 years had a refund from loss of use
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greg morrison
(@GregChunk) reported
@erincuthbert_ @virginmedia Hi Erin I’m a direct sales agent and can help with your issue if you want to give me a call
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Jake Turner
(@JRTurnerPhoto) reported
@virginmedia I call every day and can’t get through to speak to anyone for technical help.
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Cpat
(@Cpat81043530) reported
@leerobson23 @Dheano @virginmedia Yeah I checked the service issue section of website and they had issues which should of been fixed at 0704 this morning. These things happen but still not ideal.
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Pasha MacLachlan
(@pmmwwp) reported
@virginmedia Yesterday I had outages on mobile network, both 4G and normal cellular service. I’ve got my cellular service back, but my 4G still isn’t working, is this an issue other people are having or is it just me? Thanks!
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Emma Ashley-King 🦞
(@Ace_Lucky) reported
@virginmedia Hi, is it possible to arrange for someone to call me? I've had 3 call backs arranged which have never happened. I was supposed to get a call back a week ago on Thursday & still waiting. I don't have the time to wait on hold and explain everything from the start again
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Tracy Ewart
(@tracye1706) reported
@virginmedia how do I raise an email complaint. Can you give me the correct email address please.
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Smallz 🇬🇧
(@SmallzTTV) reported
@virginmedia A fault in the area would impact wired connection too. This is only the wireless that is having issues so my assumption is the router needs replacing. Will I be charged for a replacement? If so I’m out of contract so will move back to BT or Sky.
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GamerFM - The Radio for Gamers.
(@OfficialGamerFM) reported
@virginmedia yes , its happened 2 nights in a row. I looked at the service status in my area and there was an issue last night. Same issue as the night before. Also went down same time around a week ago. You had thousands of complaints on twitter you obviously had a problem with your network!
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Barbara Johnson. 🏳️🌈🇪🇺🐱🇬🇷
(@BarbaraQCrow) reported
Twitter people. @virginmedia is letting me down... Terrible connection and what with my work I need a broadband server I can rely on. Recommendations??