Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, City of London, Southwark, Newham, Poplar, Beckenham, Welling, Bromley, Westminster Abbey, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
City of Westminster	Internet	11 hours ago
City of London	Internet	11 hours ago
City of Westminster	TV	16 hours ago
Southwark	Internet	1 day ago
City of Westminster	Total Blackout	1 day ago
City of Westminster	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 2 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Befitat50 (@befitat50) reported 2 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Baz, Wacky worm! (@mobiusb2) reported 4 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Francisco Soler (Jr) (@jrseloto) reported 5 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Carol Cunliffe (@cjcunners) reported 11 minutes ago from Bromley, England

  What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia

• 
  Nigel Ellway (@Nigelellway) reported 13 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Mr. Whizz (@wysiwyg100) reported 14 minutes ago from Lambeth, England

  @virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch

• 
  kevin richardson (@kevinri00714924) reported 20 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 20 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  Patricia Baldock (@BaldockPatricia) reported 22 minutes ago from Lambeth, England

  @virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money

• 
  Andee Byford (@BobCratchitt) reported 23 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 24 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Daniel Hillman (@hillmandan) reported 32 minutes ago from Bromley, England

  @virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke

• 
  Baltazarka (@MiaZagica) reported 42 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  anne hill (@gorgeousuk) reported 44 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Claire Champion (@Champion3Claire) reported 45 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Catt Hurman (@catt_hurman) reported 53 minutes ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 53 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 54 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Julie Compton (@joozuk) reported 59 minutes ago from Bromley, England

  @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  toastyborg (@Demon__Cyborg) reported 9 minutes ago

  @virginmedia absolutely sucks. They won’t even help me unlock my email and I’ve apparently been blacklisted for not doing anything???

• 
  mia (@miaKJKJ22) reported 14 minutes ago

  @virginmedia @entrustTMF Do you think it's funny?? People pay for service which you cannot deliver

• 
  mia (@miaKJKJ22) reported 19 minutes ago

  @entrustTMF @Gary1165 @virginmedia But what did they tell you? What type of issue this is? Router? When I go on their app to check connection in my place, it says all perfect. But I've no connection!! I can't wait few days as I'm working from home

• 
  Shaun (@shauny67) reported 19 minutes ago

  @virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power

• 
  Mike (@mikegormley2003) reported 20 minutes ago

  @virginmedia WIFI been down for a few days, engineer comes, says he can’t fix it and leaves. No proof he was here and nothing to say he’ll fix it! Shockingly poor service DD5 1EJ

• 
  🇬🇧💃Kitty Fisher🏴󠁧󠁢󠁥󠁮󠁧󠁿💋🌺🇬🇧🇮🇱💜✡️💋 (@Purple67Florida) reported 21 minutes ago

  @NotFarLeftAtAll Said it many time whilst speaking to a customer service rep at Virgin Media . Absolutely pathetic.

• 
  Carol-Ann Sihra (@Csihra) reported 22 minutes ago

  @virginmedia Open a complaint which doesn’t get replied too. Phone calls promising a follow up call which doesn’t happen. Terrible customer service

• 
  entrustTMF (@entrustTMF) reported 25 minutes ago

  @virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?

• 
  Sophie Alexis (@SophieAlexis30) reported 30 minutes ago

  @virginmedia just installed internet and been told we need 2 boosters it’s been a week and a half and still yet to arrive. Can anyone help in chasing them please.

• 
  Monique Bissell (@Neek49) reported 31 minutes ago

  @virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise