Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Poplar, City of London, City of Westminster, Newham, and Bromley.

City	Problem Type	Report Time
Southwark	Internet	8 hours ago
Poplar	Total Blackout	13 hours ago
Southwark	Internet	17 hours ago
Poplar	Total Blackout	2 days ago
City of London	Internet	2 days ago
City of London	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Joshua Masters🎥 (@joshuamasters_) reported 1 minute ago from Lambeth, England

  @virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.

• 
  A voice only (@Avoiceonly2) reported 5 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Catt Hurman (@catt_hurman) reported 17 minutes ago from Bromley, England

  @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

• 
  Daniel Hillman (@hillmandan) reported 18 minutes ago from Bromley, England

  @virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke

• 
  Josh (@Jatkins__) reported 18 minutes ago from Camberwell, England

  @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

• 
  Claire Champion (@Champion3Claire) reported 22 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Michael Moorby 👑 (@MMOORBYx) reported 25 minutes ago from Bromley, England

  @jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.

• 
  kevin richardson (@kevinri00714924) reported 28 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  anne hill (@gorgeousuk) reported 32 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Stephen Champion (@Champs707007) reported 32 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  Lauren Payne (@laurenbubs51) reported 33 minutes ago from Bromley, England

  @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

• 
  Lloyd Child (@islingtonlloyd) reported 34 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Catt Hurman (@catt_hurman) reported 35 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Michael James Weaver (@Weaverfooty14) reported 36 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  anne hill (@gorgeousuk) reported 36 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Ade Liard (@AdrianLiard) reported 43 minutes ago from Bromley, England

  @virginmedia Apart from a pre-recorded message..Any updates on repairs on BR6 0AE..Outage running to about 3hrs!!

• 
  Francisco Soler (Jr) (@jrseloto) reported 43 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Zahida (@zkhussain) reported 48 minutes ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 53 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 57 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthaily (@AntimagicBones) reported 7 minutes ago

  "Hey, the wi-fi is down?" "Uhhh... oh, yeah; Sara said something about turning our Virgin Media into problematic media." "Oh, God."

• 
  Abedul Hussain 💙 (@sirabbey) reported 8 minutes ago

  @virginmedia how long is this broadband outage in sm1? It’s been ongoing for the whole day

• 
  sam (@5amcoek) reported 11 minutes ago

  @virginmedia anyway to get a proper update on the outage near me? Broadband has been off most of today and every fix just keeps getting delayed

• 
  Jags Arthurson (@JagsArthurson) reported 11 minutes ago

  @briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong

• 
  Omar (@Omar_Hojeer) reported 13 minutes ago

  @virginmedia Hi I’m having issues signing into my account

• 
  Stephen Old #FBPE (@StephenOld) reported 16 minutes ago

  @thenorth4theeu @virginmedia Who id you change to? I have had enough of Virgin. My internet works but the landline has not worked for months. It is impossible to get help from them.

• 
  pat (@wfc2000uk) reported 16 minutes ago

  @LutzSchueler @virginmedia of urgency, it’s happened quite a few times over last few years, I been a customer for 20 years now. Your customer service said need to £700, cancellation fee. Which I’m not willing to pay. I look forward to your reply.

• 
  jason (@Jason29wctb) reported 18 minutes ago

  Thanks to the VM staff on here for all the attempted help , found me first text on this broadband fault and it was January 2021 , disconnection next month off to get working internet ,VM needs to stop concentrating on speed and fix lack of quality @virginmedia

• 
  Clare B (@Gagabids) reported 19 minutes ago

  We've had no Prime for 3 days, what is the issue? @virginmedia

• 
  Pat McAuliffe (@PatMcA) reported 20 minutes ago

  @virginmedia hi trying to sort out a log on to account issue , cannot resolve it online and phone keeps knocking us off. If not resolved soon am moving to Sky