Virgin Media

Virgin Media Outage Report in Lewisham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lewisham, Greater London, England 03/12/2026 01:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lewisham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Dartford, Hammersmith, Hackney, Islington, City of Westminster, Newham, Ilford, Croydon, Southwark, Paddington, Tower Hamlets, Wembley, Dagenham and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomDartford Internet
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomIslington TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • ConMarbleHalls Con (@ConMarbleHalls) reported from Merton, England

    Trying to leave @virginmedia and I’ve been on hold for over a hour just to speak to someone. There trick is leave you waiting then hope you hang up and leave it. Scum

  • Sherm4nLC Germán López-Campos (@Sherm4nLC) reported from Camberwell, England

    @virginmedia It seems there are some issues in SE22, could you confirm?

  • chloehester Chloe (@chloehester) reported from Islington, England

    @virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.

  • LGuard123 S Dyett Gicquel (@LGuard123) reported from Hackney, England

    @virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Ilford, England

    @virginmedia is there an estimated fix time for E18, please?

  • KathyMi25429227 Kathy Miller (@KathyMi25429227) reported from Croydon, England

    @virginmedia Please do......Please.. no email reply from CEO yet. Refund? I've lost money due to Virgin's recent appalling service

  • BaldockPatricia Patricia Baldock (@BaldockPatricia) reported from Lambeth, England

    @virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    .@virginmedia have given up trying to retain dissatisfied customers. Their staff can no longer fulfil their offer to waive the price increase for 6 months because "the system won't let me" #rogueAI Madness when customer retention is defeated by the programmers. Please fix this.

  • cjcunners Carol Cunliffe (@cjcunners) reported from Bromley, England

    What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia

  • dmxcrew dmxcrew (@dmxcrew) reported from Islington, England

    @virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls

  • Mark_Sapsford Mark Sapsford (@Mark_Sapsford) reported from Chigwell, England

    @virginmedia our update on our issue is still after 3 days showing as unresolved. Phone and broadband is fine but tv services are still showing as an issue. Please advise

  • ImaginaryCard MoMo (@ImaginaryCard) reported from Hammersmith, England

    The audacity of #virginmedia to send a letter to me stating that their prices are going up in March after months of rubbish service... 🚮

  • dizzleeducation David Carpenter (@dizzleeducation) reported from Bexleyheath, England

    @GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜

  • LGuard123 S Dyett Gicquel (@LGuard123) reported from Islington, England

    @virginmedia Brilliant & I appreciate your help

  • cjcunners Carol Cunliffe (@cjcunners) reported from Bromley, England

    @virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

  • Joybalfe Joy Balfe (@Joybalfe) reported from Whyteleafe, England

    @virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK

  • t3xuga 𝒯𝑒𝓍𝓊𝑔𝒶 (@t3xuga) reported from London, England

    @virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?

  • laurenbubs51 Lauren Payne (@laurenbubs51) reported from Bromley, England

    @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

  • sallyhhk SallyH (@sallyhhk) reported from Islington, England

    @virginmedia But the service page is saying there isn’t an issue - so how does that help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lillylalgal Louise Cowley (@lillylalgal) reported

    @virginmedia I wish you invested in Customer Services & people to pick up the phone like you do advertising & paying Usain Bolt

  • Joeb3006 Joe Barnett (@Joeb3006) reported

    @virginmedia What happened on the call? Well if your customer support diddnt push us from one team to the next and then hang up after an hour and a half on hold maybe I could tell you

  • GiftedGimp Andy P (@GiftedGimp) reported

    @virginmedia Yeah, Since told that we would receive tracking number and delivery today and we have nott the issue is still un resolved. We had Activation and Its on it's way texts since Friday but no tracking number or deliver time slot.

  • JohnEFC95 John Hunt 🍀 (@JohnEFC95) reported

    @virginmedia Your customer service absolutely stinks, been waiting 2 days to get through finally do Jamie in customer service attitude stinks and gives me a ridiculous final bill £150 and just leaves the chat so he didn't have to respond

  • Nicolee_Valerie NicoleLytheArmstrong (@Nicolee_Valerie) reported

    @virginmedia Yes tried that too still not working..

  • ZKeags Zoey Keagan (@ZKeags) reported

    @virginmedia Just received a call. It's sorted. Funny how quickly everything works when the money's on the line. It was a "courtesy call" because my direct debit had been cancelled. Happy it's sorted, and the person I spoke with was lovely/helpful, but overall, that was shocking service.

  • torlporl Paul Tweedle (@torlporl) reported

    @virginmedia I’ll call tech support at some point.

  • TraceyDooley TraceyDooley (@TraceyDooley) reported

    @virginmedia Yes, please, as it's not great customer service, TBH.

  • lillylalgal Louise Cowley (@lillylalgal) reported

    @virginmedia I had no internet for a day whilst working from home. Raised a complaint on 27th October & still no response

  • StJohnLivesey StJohn Livesey (@StJohnLivesey) reported

    @virginmedia why are you so keen to avoid speaking to your customers? Over an hour to get through to technical support and still on hold? Why are your customers so unimportant to you?