Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: City of London, Southwark, Newham, Bromley, City of Westminster, Poplar, Beckenham, Welling, Westminster Abbey, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
City of London	Total Blackout	28 minutes ago
City of London	TV	3 hours ago
City of London	TV	3 hours ago
Southwark	TV	3 hours ago
City of London	TV	3 hours ago
City of London	TV	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  therealdealpodcast (@realdealpod) reported 8 minutes ago from Lambeth, England

  @virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?

• 
  A voice only (@Avoiceonly2) reported 11 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  radz (@rtkosha) reported 14 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 21 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  Jane Common (@JaneCommon) reported 25 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Andee Byford (@BobCratchitt) reported 26 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  VM (@BowTieMendoza) reported 26 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Daniel Hillman (@hillmandan) reported 31 minutes ago from Bromley, England

  @virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke

• 
  Millwall halfwayline (@millwalljdb) reported 31 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Baz, Wacky worm! (@mobiusb2) reported 31 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Michael James Weaver (@Weaverfooty14) reported 33 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Claire Champion (@Champion3Claire) reported 34 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  kevin richardson (@kevinri00714924) reported 39 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 40 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 43 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Catt Hurman (@catt_hurman) reported 43 minutes ago from Bromley, England

  @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

• 
  Joshua Masters🎥 (@joshuamasters_) reported 46 minutes ago from Lambeth, England

  @virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.

• 
  anne hill (@gorgeousuk) reported 48 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Beth (@bethcanadian) reported 60 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  anne hill (@gorgeousuk) reported 60 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Burgess (@markburgess1984) reported 4 seconds ago

  @virginmedia are we getting compensation for it being down all day

• 
  Dave Pearce (@DavePea15343212) reported 3 minutes ago

  @virginmedia Our teams are already working on the ongoing issue, and they’ve advised that they need a bit more time to get everything fixed. The current estimated time to resolve this is around 24 hours. Is that the time frame for fix?

• 
  Gareth Howells (@GarethJHowells) reported 4 minutes ago

  @virginmedia It’s ok just out the price up again for poor service 👍🏻

• 
  Stump Wars (@StumpWars) reported 7 minutes ago

  @virginmedia How long are the disconnection problems going to last today Ty.

• 
  Bill Carter (@billingtonius) reported 8 minutes ago

  @virginmedia What about those experiencing problems with their internet? Being sent pointless updates via text. Each message being sent 3 times. Each message just pushing the expected resolution back a few days. For nearly a month now.

• 
  tell me more 😊 (@Debcoolnan) reported 12 minutes ago

  @virginmedia @PractiPurple Mine too, since 11am today!! I can’t even check service status as ‘can not find your account’ 😳 still waiting for the email to verify 45 minutes!!!! Sort it out @virginmedia it’s ridiculous 😡😡

• 
  Sprout57 (@pwcwright) reported 13 minutes ago

  @virginmedia service down again ! This time pixalated picture on TV and channels can't be changed ! This is getting a daily issue now that something is wrong with my virgin media services but you still keep taking full payments !,

• 
  let the music play (@let_music) reported 15 minutes ago

  Anybody thinking of taking out a contract with @virginmedia please please please don’t bother they are useless, **** internet, service that is constantly going down every other week and the price is a rip off, my contract is up so I’m off from them

• 
  ross paterson (@praetorian1369) reported 15 minutes ago

  @virginmedia Started of pixelated TV, tried to contact virgin and on the two occasions I got through told me can't find my account and then the automated response hung up. Now not getting any TV but telling me the channel is not authorised. Pathetic service

• 
  Patch_designs65🟦 (@patchthevan) reported 16 minutes ago

  @virginmedia Does not help when you have disabled people needing TV on