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Virgin Media outages and service status in Lewisham, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Lewisham, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 5, 11:23 AM GMT+1.
  • 66% Internet (66%)
  • 17% Wi-fi (17%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 1% E-mail (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Newham, City of London, City of Westminster, Bromley, Poplar, Beckenham, Welling, Westminster Abbey, Tower Hamlets, and Lewisham.

CityProblem TypeReport Time
Southwark Internet 2 hours ago
Newham Internet 3 hours ago
City of London Internet 1 day ago
Southwark Internet 2 days ago
City of Westminster Wi-fi 2 days ago
Southwark Wi-fi 3 days ago

Nearby cities with recent reports

City of Westminster

6 recent signals

2 days ago
Southwark

5 recent signals

2 hours ago
City of London

4 recent signals

1 day ago
Newham

2 recent signals

3 hours ago
Poplar

2 recent signals

7 days ago

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from City of London, England

    (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

  • markrhorney
    Mark (@markrhorney) reported from Lambeth, England

    @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

  • Keldavey
    hippychic (@Keldavey) reported from Bromley, England

    @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

  • AdamHMatthews
    Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England

    @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

  • laurenbubs51
    Lauren Payne (@laurenbubs51) reported from Bromley, England

    @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

  • Weaverfooty14
    Michael James Weaver (@Weaverfooty14) reported from Blackheath, England

    @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

  • edshots
    the world's most copied Edward Moore (@edshots) reported from Bromley, England

    @virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

  • DelDelovely
    Deli (@DelDelovely) reported from Eltham, England

    So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

  • ameehan71
    Alex (@ameehan71) reported from Bromley, England

    @virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

  • mobiusb2
    Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

  • Ashley_Rhysss
    #AshTag (@Ashley_Rhysss) reported from Southwark, England

    The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

  • Mabs79
    Mabs Ahmed (@Mabs79) reported from Camberwell, England

    @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

  • marksonofjohn
    marksonofjohn (@marksonofjohn) reported from Camberwell, England

    @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

  • playgirlc
    Claire 🤦🎭 prefers animals to humans (@playgirlc) reported from Lambeth, England

    FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

  • Sherm4nLC
    Germán López-Campos (@Sherm4nLC) reported from Camberwell, England

    @virginmedia It seems there are some issues in SE22, could you confirm?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteBradders
    Pete Bradbury (@PeteBradders) reported

    @virginmedia @CriticalRole @LessThanJake I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

  • uk_pav
    Pavlova (@uk_pav) reported

    @virginmedia 18 months loyal, 1 Gig, zero issues. Renewal offer: £33 for 125 Mbps (250 Volt) – worse than new deals. Customer loyalty clearly means nothing.

  • baltimoreoracle
    Jack Sandberg (@baltimoreoracle) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV33 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • Selhurst1905
    David kirk (@Selhurst1905) reported

    @virginmedia @JuicyPolarBear Please mate contact @ virgin media 2 weeks not being able to access the app and your customer services just lie and fob me off. Not worked since I joined disgusting services

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported

    @virginmedia Are there known issues in the se3 post code? Your service status page is also not working

  • casilda1
    Casilda Malagon (@casilda1) reported

    @virginmedia I fear this is terrible customer service. I’m switching providers as soon as possible and will be advising by network to do the same.

  • sabrevan
    Brendan (@sabrevan) reported

    @virginmedia - broadband down for the majority of the time since Wednesday night in KT2 area. “Helpline” says the engineers are looking into the problem. Surely you can give a straight answer. Sky and Vodafone are offering same speeds. Should I move?

  • seanhanlon77
    Sean Hanlon (@seanhanlon77) reported

    @SziIlar @RacingTV It’s on RTV extra but RTV app is horrid and worse quality, prob watch it on Virgin Media or Sky

  • kevinclarknw
    Kevin Clark (@kevinclarknw) reported

    More horrendously bad service from @virginmedia. Broadband in SR2 out AGAIN, estimated to be off for three days and website says you need to register the fault to qualify for compensation while offering no way to do so.

  • cindydoll65
    Cindy Young 🦩🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻 (@cindydoll65) reported

    @virginmedia can someone please help my mother has a problem with her TiVo box - tried ringing keep getting cut off she’s been without this now since Monday #virgin #Tivohelp