Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Poplar, City of London, Newham, City of Westminster, Southwark, Bromley, Beckenham, Welling, Westminster Abbey, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Poplar	Wi-fi	21 hours ago
City of London	Internet	1 day ago
Newham	Internet	2 days ago
City of Westminster	Internet	2 days ago
City of London	Total Blackout	2 days ago
Poplar	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 56 seconds ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Hannah Williams (@flamingnora) reported 2 minutes ago from Lambeth, England

  @CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference

• 
  Joshua Masters🎥 (@joshuamasters_) reported 10 minutes ago from Lambeth, England

  @virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.

• 
  Claire Champion (@Champion3Claire) reported 13 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Mitzy (@mihaialaci) reported 15 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  kevin richardson (@kevinri00714924) reported 16 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

• 
  Befitat50 (@befitat50) reported 16 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Nathan Talbot (@nathantalbot) reported 22 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Kristian Lommi (@KristianLommi) reported 22 minutes ago from Bromley, England

  @virginmedia Just been cut off for a second time this afternoon. Fantastic customer service offered my virgin media. Can someone please get in contact with me ASAP.

• 
  Everest, Sam (@MrCADwiz) reported 23 minutes ago from Bromley, England

  Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.

• 
  Declan Higgins ☘ (@declan1968) reported 24 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 29 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Philippa Rooke (@Flipringer) reported 32 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Mark (@markrhorney) reported 34 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  Josh (@Jatkins__) reported 37 minutes ago from Camberwell, England

  I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

• 
  Josh (@Jatkins__) reported 43 minutes ago from Camberwell, England

  @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

• 
  Aneesh Varma (@AneeshVarma) reported 45 minutes ago from Bromley, England

  @virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support

• 
  kevin richardson (@kevinri00714924) reported 53 minutes ago from Poplar, England

  @virginmedia Will this issue be resolved today

• 
  Jane Common (@JaneCommon) reported 59 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Catt Hurman (@catt_hurman) reported 60 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Flatley (@Badmeetsart197) reported 5 minutes ago

  Anyone elses virgin media down #VirginMediaDown

• 
  Jennifer Richards (@Jennife10651535) reported 5 minutes ago

  @barttels2 @IamCarrieagain @virginmedia I think so . "Delete all chat history". I've never interacted with them. It's all about AI and I haven't the remotest intérest in it

• 
  Richard Davies FRSA (@radavies_art) reported 6 minutes ago

  @virginmedia Unable to access TV for 2 weeks now; internet speed slow or non-existent. Assured on Thursday all would be well in 24hrs and given £20 refund!!! Spent over 2hrs on hold. No updates given; no signs of rectifying anything. Customer service is non-existent. Appalling.

• 
  Martin (@lionking2014) reported 7 minutes ago

  @tracy_s1 @virginmedia yes same, says "intermittent signal" issue

• 
  John Thomson (@JohnTho10402150) reported 9 minutes ago

  @EdnaKrabapple1 @virginmedia There was a Virgin 'outage ' yesterday which caused a lot of problems including pixilating. Most channels are now fine except for BBC 3 and 4. I've not phoned 150 cos I know its not just me and i know I'm not the only one.

• 
  Anne Davis (@IHTP67) reported 10 minutes ago

  @virginmedia Yes they have checked it and I have. As others have said when using it, it keeps showing "account not recognised". Finally they have an engineer coming out tomorrow. The lack of any substantive customer updates shows no regard for customers, take the money and done.

• 
  davidthorpedecorator (@dthorpedecor) reported 12 minutes ago

  @virginmedia tv is not working and the cup final is on at 3 any update?

• 
  Nicola Thrussell (@NicolaThrussell) reported 14 minutes ago

  @virginmedia EN6 (Potters Bar, Hertfordshire) area completely down with no internet but app says no issues. Please can you look into this to and get it resolved.

• 
  Dollynoocat (@dollynoocat) reported 16 minutes ago

  @virginmedia going to message @MartinSLewis to see if he can highlight the standards of service you allegedly provide.

• 
  Richard (@RHawkins05) reported 24 minutes ago

  @virginmedia Reboot the box again this morning and still nothing, now on 5th day with no service....,...