Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: City of London, Bromley, Newham, City of Westminster, Southwark, Poplar, Welling, and Beckenham.

City	Problem Type	Report Time
City of London	Internet	11 hours ago
Bromley	Internet	21 hours ago
Newham	Internet	2 days ago
Newham	Internet	2 days ago
City of Westminster	Internet	2 days ago
Newham	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Andee Byford (@BobCratchitt) reported 1 minute ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Befitat50 (@befitat50) reported 4 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Katie Haisman (@Katie3boys) reported 4 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  Joshua Masters🎥 (@joshuamasters_) reported 7 minutes ago from Lambeth, England

  @virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.

• 
  Mamba 〽️🦋 (@imbranzo) reported 7 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Aneesh Varma (@AneeshVarma) reported 11 minutes ago from Bromley, England

  @virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support

• 
  Jane Common (@JaneCommon) reported 14 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Lloyd Child (@islingtonlloyd) reported 17 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  anne hill (@gorgeousuk) reported 21 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Daniel Hillman (@hillmandan) reported 23 minutes ago from Bromley, England

  Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡

• 
  anne hill (@gorgeousuk) reported 25 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  #AshTag (@Ashley_Rhysss) reported 30 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Josh (@Jatkins__) reported 30 minutes ago from Camberwell, England

  @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

• 
  Everest, Sam (@MrCADwiz) reported 32 minutes ago from Bromley, England

  @virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?

• 
  Swami (@swami102) reported 38 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 39 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  mark (@PieFaceMark) reported 41 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Ade Liard (@AdrianLiard) reported 45 minutes ago from Bromley, England

  Dear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 49 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 53 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy T (@andrewtalbot72) reported 13 minutes ago

  @virginmedia @gblondon1 Good luck with that….!!! I did the same 18 months ago… after 4 months of Virgin messing up my bills I moved back to @skytv The call centres are simply the worst I’ve ever encountered A much better service imo…

• 
  Heather Gray (@hgray281) reported 13 minutes ago

  @virginmedia what a terrible experience. At 66yrs old 4 calls to god knows where with limited English staff, expect me to crawl around checking cables, lied about outage and now given me a remote, can't up the volume and day 2 can't switch TV on. Appalling Customer Services.

• 
  Gizëm (@seccadelikbaby) reported 15 minutes ago

  @virginmedia Of course I already checked. The estimated fix time is now 8:06pm. That’s far too late and will completely disrupt my workday. I work from home and have already been without internet for 2 days. This situation is unbelievable and has caused me significant inconvenience!

• 
  peter howard (@peterho55472992) reported 16 minutes ago

  @virginmedia What is going on with my Virgin Media WiFi and TV signal on my area KT3? Continual buffering on TV and phones.

• 
  Gizëm (@seccadelikbaby) reported 17 minutes ago

  Working from home in TW1 and my Virgin Media internet has been down for 2 days. I literally can’t do my job. It’s 2026 and I’m still dealing with outages lasting this long. Completely unacceptable. @virginmedia

• 
  Yozgat (@futbolsayilari) reported 24 minutes ago

  @virginmedia @seccadelikbaby Not Gizëm, it is Gizem, she is a show-off, and dont fix her Internet, I dont think she is doing sth important with it. Cheers.

• 
  Philip Greenwood (@PGreenwoodCBFM) reported 26 minutes ago

  @virginmedia. 2 hours on a call trying to sort things out, to be told I was now cutting out, so the mobile team would call me straight back. 40 minutes later still waiting. Mention complaint and they cut me off 😡😡😡😡

• 
  2WB (@2WB10) reported 26 minutes ago

  @gblondon1 @skytv @virginmedia You’ll come to regret it. They’re great when joining and setting up but if you have a problem be prepared for a lot of frustration and time wasting. They’re absolutely horrendous for customer service. I was lied to, transfered to dead lines, put on hold without coming back etc.

• 
  Gloucester Glass (@gloucesterglass) reported 28 minutes ago

  @gblondon1 @skytv @virginmedia Great tech ✅ Great Fast Broadband ✅ Wait until renewal comes around ❌ Try and get hold of someone to discuss it ❌ I too am a Virgin customer btw

• 
  JOKEREFC (@jokerefc) reported 29 minutes ago

  @gblondon1 @skytv @virginmedia Just wait ………. Customer service is the all time worst. Leaving was the best decision