Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Hammersmith, Ilford, Hackney, Croydon, Harringay, Southwark, City of London, Newham, Wandsworth, Dagenham, Romford, Bexleyheath and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hampstead |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s still not working...
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
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Neil
(@Inactive95) reported
from
Romford, England
@virginmedia Your internet is still coming and going away. I need a tech out here to fix the problem as WiFi is connecting but no access to internet.
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
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James Guiness
(@james1980uk) reported
from
Tottenham, England
@virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia can you help us out? Service has been BAD for the past month. 3 time calling call centres and NOBODY picks up. Engineer appointment booked but cancelled as ‘issue solved’. It keeps disconnecting devices throughout the day. We work from home. Help or go to BT?
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Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
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William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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ジェイ (Jay D)
(@ChaosInCalm) reported
from
Merton, England
@virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!
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Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mighty Whites Pod - #LUFC podcast.
(@mightywhitespod) reported
Hi @virginmedia. The app says everything is fine but my Internet suddenly stopped working at around 08.30. Are there any issues at the moment in the Leeds/Castleford/Wakefield area? Done resets/cable checks.
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Richard Lowe
(@RichPLowe) reported
@virginmedia I have been having unstable (often slow, sometimes cutting out completely) since the beginning of the month. On Jan 14 I was told they had identified the problem and it would be fixed. Nothing happened. Last week I was told there was a problem in the area and would be fixed by 21
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steve
(@stevieb39) reported
@virginmedia Hi after a call to you regarding a network issue I received a call from your IT guys who asked me to download something on my laptop as they needed to update my router, stating our engineer won't be able to come Tommy unless this check was done.
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Kennethy Ferrari
(@KenFerrari) reported
@virginmedia No @virginmedia there is no problem in my area, there is no problem with my cable and I already rebooting thounsands times my router. And my Wifi is still dropping, dropping and dropping!!
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ann parsons
(@lovin_the_dr34) reported
@virginmedia Yes but they won't help as I can't remember the password we set up several years ago
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#DocMartin
(@GoMcMahon) reported
@virginmedia Go on now tweet your last Annual report, show us the profits you've made and how much the board and CEO are paid. UK broadband services are amongst the worst in the modern world, and the highest priced. VM & @Bt_UK have dragged their arses for decades whilst the world moved on.
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Richard Lowe
(@RichPLowe) reported
@virginmedia Still very slow this morning. Despite something clearly going on, service status is always good. So (1) can you please admit there are widespread problems going on with Virgin. (2) Can you let me know how long it will really take to fix. (3) can I have a refund for three weeks?
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Akash Mapara 🦕
(@AkashMapara) reported
@virginmedia @Millseypops "Renegotiate"? You're providing a service to customers around the country, many of which are vulnerable. You should just offer a fair price to all customers equally from the outset, rather than exploit the vulnerable like elderly who just aren't capable of "negotiation".
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Kennethy Ferrari
(@KenFerrari) reported
@virginmedia As I said.. at least one per day... there is no Solution..
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Stuart Morris
(@pompeystoo) reported
@virginmedia I've done everything several times, explained everything on the phone several times. Wifi barely leaves the room the hub is in.. you want me to pay £5 a month for boosters, clearly there is an issue here