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Virgin Media outages and service status in Lewisham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Lewisham, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 21, 1:33 AM GMT+1.
  • 70% Internet (70%)
  • 13% Wi-fi (13%)
  • 11% Total Blackout (11%)
  • 5% E-mail (5%)
  • 1% TV (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Virgin Media

Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, City of London, City of Westminster, Newham, Poplar, Bromley, and Thornton Heath.

CityProblem TypeReport Time
Southwark Internet 8 hours ago
Southwark Wi-fi 8 hours ago
City of London Internet 21 hours ago
Southwark Internet 1 day ago
City of Westminster Internet 2 days ago
Newham Wi-fi 3 days ago

Nearby cities with recent reports

Southwark

8 recent signals

8 hours ago
Newham

5 recent signals

3 days ago
Bromley

2 recent signals

6 days ago
City of London

1 recent signals

21 hours ago
City of Westminster

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

  • Flipringer
    Philippa Rooke (@Flipringer) reported from Bromley, England

    @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

  • befitat50
    Befitat50 (@befitat50) reported from Lambeth, England

    You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

  • ameehan71
    Alex (@ameehan71) reported from Bromley, England

    @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia If you were sorry, this issues was fixed long time ago…

  • playgirlc
    Claire 🤦🎭 prefers animals to humans (@playgirlc) reported from Lambeth, England

    FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!

  • PieFaceMark
    mark (@PieFaceMark) reported from Poplar, England

    Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

  • cjcunners
    Carol Cunliffe (@cjcunners) reported from Bromley, England

    @virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .

  • befitat50
    Befitat50 (@befitat50) reported from Lambeth, England

    @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

  • willbassoumba
    William (@willbassoumba) reported from Camberwell, England

    Virgin media is down and I actually have to talk to my family… yuck.

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • blue_murdock
    Ritch Zablan (@blue_murdock) reported from Camberwell, England

    @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

  • Ivan_Petrov
    Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported from Lambeth, England

    @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

  • Sherm4nLC
    Germán López-Campos (@Sherm4nLC) reported from Camberwell, England

    @virginmedia It seems there are some issues in SE22, could you confirm?

  • strutcakes
    Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported from Lambeth, England

    Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

  • Keldavey
    hippychic (@Keldavey) reported from Bromley, England

    @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

  • leighbooker
    Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

  • PJacksonClark
    #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    Several videos of reckless driving remain available online, despite TikTok saying it is moving quickly to remove this type of content. Coimisiún na Meán has asked the platform for a “full account” of what has been done about material linked to the deaths of five teenage boys, after their car was driven the wrong way down the M9 motorway. 📺 More on Virgin Media PLAY

  • ScarlettShaw
    Scarlett Shaw (@ScarlettShaw) reported

    Do yourself a favour. DO NOT use the one touch switch service with @SkyUK or @virginmedia. Still paying for both for weeks. Virgin continues to bill me despite me having sent back their equipment. The whole thing is a con. Be warned. @Ofcom

  • andy_nicks60
    Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported

    Well @virginmedia certainly have great customer service people that just feed you absolute lies about not stocking 360 boxes anymore then when they lose the argument they say you can’t have one because you’re not a new customer, and promptly end the conversation.

  • DarylCatpiss
    Mr Daryl T Catpiss (@DarylCatpiss) reported

    @virginmedia @TheAFC0522 Yeah what if I want to watch them on my big TV that I bought to watch my virgin media service on?

  • StuartFox13
    Stuart Fox (@StuartFox13) reported

    @CliveR39 @virginmedia When are virgin going to fix this problem been 7 days now couldn't watch games on red button at the weekend I pay them enough for a service I'm not receiving will I get any money back wake virgin or you will be losing my custom

  • _SonOfTheDesert
    Kaiser Soothsays (@_SonOfTheDesert) reported

    @virginmedia No. Because it’ll end up as a hard reset and we’ll lose all our recorded stuff. When are you going to bring out a box that saves content to the cloud? That way, there’d be no issue.

  • Smallworth_xx
    scfc 💙 (@Smallworth_xx) reported

    @virginmedia @TheAFC0522 Been like this since Friday so don’t act like it’s just today ? Do we get a bill reduction for numerous days without a service we pay for ?

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @1RavC @virginmedia I’ve been without broadband for 22 days but because they know it’s an outage in our area a @virginmedia engineer has been “on their way” since 27 July. Have pursued every available line of enquiry but no information as to what the ****** is the reason for it not being fixed

  • mozzaev
    MozzaEV (@mozzaev) reported

    @virginmedia @Carolestfc1 I havelogged a complaint, as paying for service we aren't receiving from Virgin Media

  • Dmhches
    Dmh (@Dmhches) reported

    @virginmedia the fact that the red button isn’t working for sky sports on your service means you’re not providing the serving I am paying for. Please confirm I am able to exit my contract with no penalties due to this