Virgin Media Outage Report in Lewisham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Camden Town, Hampstead, Southwark, Paddington, City of Westminster, Ilford, Wembley, Orpington, Poplar, Harringay, Croydon, Islington and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Camden Town |
Internet | |
| Hampstead |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
-
Samantha Ovens
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.
-
Steven Hunter
(@sculptorini) reported
from
Eltham, England
Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.
-
Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint
-
Malcolm Saunders
(@Malcy7) reported
from
Crayford, England
@valplantpot @virginmedia Screw them then, their service is AWFUL!!! There are plenty of other companies out there.
-
360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days
-
Mike Oxmaul
(@SharifOmar3) reported
from
Hackney, England
@virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK
-
Mr Digital Panda
(@MrDigitalPanda) reported
from
Lambeth, England
@virginmedia got a message to say it was fixed but my internet is still down Fault Ref: F007494959 This
-
2Ø2Ø
(@ellisdawg) reported
from
Hackney, England
@gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤
-
Sacha Coward
(@sacha_coward) reported
from
Walthamstow, England
@moogal Also... real talk. IPhone... Virgin Media doesn’t love you, he never will. He just can’t connect with you. You know this. You really need to quit him.
-
alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia It's the router signal is not strong and stable enough as have had several engineers here and they have said the same so lots of money for poor service :-(
-
Tracey Lambert
(@traceylambert69) reported
from
Romford, England
@virginmedia Yes there is a fault and it seems your telephone person could not tell us this.....disgusting service.
-
Sarah Garfinkel
(@DrSFink) reported
from
Islington, England
@virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.
-
360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days
-
Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia broadband gone done again, absolute rubbish service, sky come and get me please
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9
-
Andy Cairns
(@andycairns) reported
from
Romford, England
@virginmedia No issues. Ran the test and it didn’t find anything either. Still no internet. Wired and WiFi devices.
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!
-
Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone
-
Deborah Holland
(@holland2702) reported
from
Camden Town, England
@virginmedia No fault listed. As stated this is a long standing issue.
-
Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
James
(@J3Lyon) reported
@KevinCPLdn @virginmedia I had virgin when I was living in north london, NEVER again. Their internet dropped out for 48 hours for no reason and almost made me miss a uni essay deadline. Dreadful service, their customer service and technical team couldn't have given less of a ****.
-
fight4right
(@fight4right7) reported
@virginmedia 2) customer advisors weren't trained not knowing diffrnt pricepckges kept saying sorry (spoke with Michael Kim & female advisers) completely clueless thy were. I reqstd2 remove my tv & increase broadband speed instead but refused. I reqstdd this within my cooling off period.
-
Chanel Chelsea
(@Chanel_Chelseax) reported
@virginmedia I need to change my broadband delivery date but an error occurs every time I try to change it on my account. Any help please?
-
Barry Rhodes (Mr D) 🎩
(@BazR) reported
@virginmedia hi, I had a conversation with an account specialist yesterday who offered me a deal and said it would be texted to me, with 48 hours to accept, but I haven't yet received the message. Are you able to help with this please?
-
Hannah Cooper
(@_hannahcooper) reported
@virginmedia The service is completely off. There are lights on he hub but there's no internet.
-
Michelle Allsop
(@michelle_allsop) reported
@virginmedia Already done this and spoke with IT support and still no better hence my tweet and frustration! Would really appreciate and engineer visit
-
Charlie Kane
(@moochops05) reported
@virginmedia having connection problems and can reboot or get status info? Have you got a more significant outage happening?
-
martin jennings
(@Spittoon2013) reported
So for the second time in under a week @virginmedia broadband has gone down - why? At this rate they’ll soon be as unreliable as bt 🤔 seriously hacked off now 😡
-
Fiona Smith
(@FionaSm60594851) reported
@virginmedia I’m in G61 4LY - the past week your broadband has been awful getting 10mbs ! Affecting my work !
-
fight4right
(@fight4right7) reported
@virginmedia I don't want you just to say sorry but to assist with our complaint. I have exhausted all live chat calls email but didn't work.I have no option left but to go to CISAS. I'm surprised that aftr hearing my problems u want me to go back to the procedure which I'm complaining about