Virgin Media outages and service status in Lewisham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Lewisham, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 19, 2:30 PM GMT+1.
- Internet (73%)
- Wi-fi (12%)
- Total Blackout (8%)
- E-mail (4%)
- Phone (2%)
- TV (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lewisham, England
The most recent Virgin Media outage reports came from the following cities: City of London, Newham, Southwark, City of Westminster, Bromley, Poplar, Welling, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Internet | 7 hours ago |
|
Newham
|
Wi-fi | 11 hours ago |
|
Southwark
|
Total Blackout | 14 hours ago |
|
Southwark
|
Internet | 24 hours ago |
|
City of London
|
Internet | 1 day ago |
|
Southwark
|
Internet | 2 days ago |
Nearby cities with recent reports
8 recent signals
8 recent signals
2 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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#AshTag (@Ashley_Rhysss) reported from Southwark, EnglandThe service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.
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Andee Byford (@BobCratchitt) reported from City of London, England@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Daniel Hillman (@hillmandan) reported from Bromley, England@virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up
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#TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England@virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.
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Claire 🤦🎭 prefers animals to humans (@playgirlc) reported from Lambeth, EnglandFFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!
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Tim Hyson (@timhyson) reported from Bromley, England@virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.
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#TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England@virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?
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Michael Moorby 👑 (@MMOORBYx) reported from Bromley, England@jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.
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marksonofjohn (@marksonofjohn) reported from Camberwell, England@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia If you were sorry, this issues was fixed long time ago…
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hippychic (@Keldavey) reported from Bromley, England@virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?
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Hannah Williams (@flamingnora) reported from Lambeth, England@CameronYardeJnr @virginmedia Apparently it’s a scam. The problem is the company’s actual call centres are so dreadful it’s almost impossible to tell the difference
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Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, EnglandYour website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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Mabs Ahmed (@Mabs79) reported from Camberwell, England@virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks
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Fiscally Unstable Cam (@DxpTheFirst) reported from Lambeth, England@virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.
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Khaled Miah (@Khaled_Miah1) reported from Poplar, England@virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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@CyberRebel (@CyberRebel4) reported@virginmedia Where have all my recordings gone?! Absolutely nothing there, no planned recordings 0% I paid for a month's service and have nothing having returned from holiday!!
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Steve Wright (@wobbleatbar) reported@virginmedia over the last couple of weeks I have been getting CS2004 errors. Sometimes it clears in a minute or so sometimes I have to reboot I’m in HA4 area. Please advise.
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A.Monolith @alanmonolith@bsky.social (@alanmonolith) reported@virginmedia the update time for the ML6 outage remains at 22:06 tonight since the first minute of it being off. Is this just a random time , feels unlikely due to working hours and worry that it’ll drag to tomorrow. Please can I have an update that isn’t check the checker?
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G99 (@G99____) reported@BingoBertie @RichardLXXII @virginmedia Worst advice ever!! This is not un agreed discounts will have ended
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Peter john (@elantn5) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Jackson Steele (@WindKar148977) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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S.U (@SU__Crypto) reported@HayekAndChips @virginmedia @MartinSLewis Can never sign in also to Virgin. Absolute BS. Same ordeal I had. £70 package, contract finished, £230 it went to. Cancelled. Then got it for £72.
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MR COOL (@Lifeline04India) reported@rep_ask49290 @virginmedia See fake groups are faster than u. @BBCNews Can u please expose such support.
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aldo (@ukaldo2) reported@virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget
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Lord Fauntleroy MP KC (@FauntleroyMp) reported@Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching