Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Lewisham, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Poplar, London, City of London, Hammersmith, Wembley, Camden Town, Tadworth, Croydon, Barking, City of Westminster, Newham, Ilford, Westminster Abbey, and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 hours ago |
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Internet | 6 hours ago |
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Wi-fi | 8 hours ago |
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Total Blackout | 9 hours ago |
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Internet | 10 hours ago |
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Wi-fi | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, EnglandVirgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
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natasha cowan (@natasha_fashion) reported from Hackney, England@virginmedia please may you contact me ASAP. Am having a massive problem with #virginmobile and am not getting anywhere with any of your numbers. 🤯
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Captain Morgan-Evans (@saschlike) reported from London, EnglandWho needs a man when Virgin Media goes down on me everyday
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James 'Jimmy' Briggs (@MrBriggsie) reported from London, England@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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James Loveridge (@JLoveRage) reported from Islington, England@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. So far, nothing.
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Antony Patrick Assoc (@antonypatrickuk) reported from Merton, England@virginmedia service has been out since Monday, and still no information from you as to what the problem is, nor when it will be fixed! No notification to advise of issues! To quote your #StayConnected hashtag, it’s a bit hard when you can’t connect! What’s going on?
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Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, EnglandGuess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks
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James Loveridge (@JLoveRage) reported from Islington, England@virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.
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Grace Kemp (@GraceKemp90) reported from Lambeth, England@virginmedia So annoying especially with all the working from home that’s having to happen at the moment! Says there are two issues in my area and not fixed till 9:45pm tonight! X
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Tom King (@tom_king97) reported from Bexleyheath, England@virginmedia would you care to explain why our M500 WiFi package doesn’t go above 30mbps? Also why your customer service team don’t respond to any emails, calls and live chat messages about the issue. Would be greatly appreciated.
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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James Loveridge (@JLoveRage) reported from Islington, England@virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.
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Harry Bilbao (@harrybilbao) reported from Poplar, England@virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell
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Seetal Rihal (@SeetalRihal) reported from Ilford, England75% of my working from home stress is due to @virginmedia offering the shittest Internet service on the planet
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Rebecca Stewart (@rebeccastewartx) reported from Camden Town, England@virginmedia broadband, phone and TV all down in N7 area. Any updates?
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Kineta Kelsall (@Kineets) reported from Tottenham, England@virginmedia And again this morning. Honestly worst internet provider. Nothing ever works, this is awful.
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reme campos (@remecampos) reported from Kensington, England@virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?
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William Hawkins (@w_hawkins) reported from Camden Town, EnglandMorning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.
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Scott Cavanagh (@scottycav13) reported from Sutton at Hone, England@virginmedia every night this week at 7pm our internet goes down and is unusable. Can’t watch amazon or Netflix. Rebooted every system in our house and the hub every night inc hard reset...at our wits end and impossible to speak to anyone on your call centre.
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Karen (@Karen_1979) reported from Sutton at Hone, England@virginmedia Customer service is rubbish not even a message back after my last complaint on here because you wanted all my security details cos that's safe giving them to you. Once again the box broke when you were having problems and I lost all my programs some I cant ever get back.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Goodyer (@JessGoodyer1111) reportedUpdate - Virgin Media are the worst providers i have ever dealt with. They have since cancelled my policy without speaking to me. I will never use them and don’t suggest it to anyone else
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Neil Weston (@NeilWeston1978) reported@virginmedia It's been down since 9.30. I appreciate the need for planned maintenance but in these times of working from home, scheduled maintenance of the network for 5 hours is disruptive. I've never known this with any other service provider I've used.
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GrumpyByName #2706 on the list (@LessGrumpy) reportedVirgin media really do take the biscuit. They’ve just told me that my new cost will be £39 a month higher than anything they’ve quoted me. £40 a month more than they would charge a new customer. I feel another ceo email coming on. His office were meant to have sorted this out.
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Nick Davenport (@millwallnick80) reported@virginmedia 789922 doesn't work as doesnt allow me to put pin in I'll try manual thank you
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mark jackson (@marcusfcott) reported@virginmedia I just want to see your offers. I was told about a new deal on the phone, but was unable to understand what they were saying because of the accent. I can’t see any of your offers online as the link just leads me to your awful chatbot service which is absolutely useless.
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Rocky Ali (@rockyaliboxing) reported@7alext7 I hope so, think that's important, I think I get it free with Virgin Media, have never been a subscriber previously and doubt would be but hopefully it continues like that. Hopefully things are just kept the same or it becomes part of the DAZN subscription at the same price.
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Ruth (@Ruth26078984) reported@virginmedia Thank you. Yes I was able to do this eventually but it seems a bit of a coincidence that the problem seemedcto get rectified at your end after I had told a helpline operativr that I was considering cancelling my entire Virgin package because I was so frustrated with them.
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Lucia (@LadyLucia05) reported@virginmedia I'd figured that out, shame they can't sort an earlier date, it's been going on over 8 weeks an now I'm expected to wait another 7wks, very poor service and STILL no contact from my first complaint raised 28/9.
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steveo (@fluffybubbles73) reportedGotta say @virginmedia has got to be the most awful customer service dept ever
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shubham bhaskar (@stud_shubham) reportedTakes 30 mins to reach you guys. Attempt 1: took 30 mins and call got cancelled coz of network failure. Call 2: your team couldn’t clarify my doubt, I asked him to put someone else; he put me on hold for long. Call 3: On going.. @virginmedia my query of wrong bill is pending btw