Virgin Media

Virgin Media Outage Report in Lewisham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lewisham, Greater London, England 01/12/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Lewisham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Hammersmith, Wandsworth, London, Camden Town, Croydon, Ilford, Islington, Hackney, Tower Hamlets, Waltham Forest, Paddington, Romford, Bromley and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomSouthwark Internet
United KingdomHammersmith Wi-fi
United KingdomWandsworth Internet
United KingdomHammersmith TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!

  • JClinton37 JC1980 (@JClinton37) reported from Camberwell, England

    @virginmedia Can someone answer the phone. Last week when I got rid of sky and got virgin installed you had someone on the phone to me in record time the last two days I’ve had issues no one available. I’m within my 14 days so I’m gonna cancel if u don’t respond properly

  • bobby_harding_ Bobby Harding (@bobby_harding_) reported from London, England

    I have just received the most atrocious customer service from @virginmedia ! WiFi was supposed to be here two days ago because it was signed for at the wrong address & I’ve just been told by a supervisor that there’s nothing they could do, thanked me for my time. Then hung up!😡

  • BethanyWant Bethany want (@BethanyWant) reported from Bromley, England

    @virginmedia It keeps going down on all devices now.

  • MarkNorth78 Mark North (@MarkNorth78) reported from Romford, England

    @virginmedia I have requested my full account information to be sent to me under the freedom of information act, so that I can raise a formal complaint, earlier today. Was told it will be emailed to me immediately... Still nothing in my inbox. I'll probably have to call a 5th time.

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia Unfortunately the guy just put the phone down on me and that link is not working!

  • nige977 Nigel (@nige977) reported from Ilford, England

    “Right now our team is a little busy” @virginmedia yeah no shit they are, everyone trying to call to get their daily virgin issue sorted

  • Amanda_Davey12 Amanda Davey (@Amanda_Davey12) reported from London, England

    @virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    @MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!

  • pinski1_ The Fallen (@pinski1_) reported from Sevenoaks, England

    @bohblesku @Worlds6440 @virginmedia @HSBC_UK TBH as awful as they are, they've always been tolerable for me. But once @monzo sort out credit cards, I'll be off like a shot!

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    @virginmedia Hi, the internet doesn't work full stop. It stops but the white light still shows in the box. She needs an engineer please

  • nige977 Nigel (@nige977) reported from Ilford, England

    on hold for 15mins @virginmedia only to be given another number, utterly useless, how can the service be so expensive, but this useless

  • mylovelybubbly Galina (@mylovelybubbly) reported from Sutton at Hone, England

    @virginmedia on hold now 30min to cancel virgin account. No wonder I wan to leave you make customers pay almost £100 for service which not good. Then u keep customer on hold for over 30min. Amazing service 😂 not recommending to anyone virgin save the money and stress!

  • nige977 Nigel (@nige977) reported from Ilford, England

    @virginmedia Nah you guys really do suck, can’t fix a thing remotely, and I’m done taking time off work, think Sky deserve a crack

  • DanaAldubaib دانه الضبيب (@DanaAldubaib) reported from Paddington, England

    @virginmedia Yes I would like to cancel my service and still no one answer !!

  • bobby_harding_ Bobby Harding (@bobby_harding_) reported from London, England

    @virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.

  • yiddo71 Mark Gould (@yiddo71) reported from City of London, England

    @virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk

  • SGuggiariPeel Sam Peel (@SGuggiariPeel) reported from London, England

    @virginmedia worst customer services I've ever dealt with. They make it hard to complain then lied to me twice deliberately and closed the complaint before it was resolved. Don't trust them!

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • luke95479007 luke (@luke95479007) reported

    @virginmedia Is a DISGRACE to uk broadband standards I sure ain’t renewing my payments after this **** show

  • Steve_M_Prior Steve Prior (@Steve_M_Prior) reported from Manadon, England

    @virginmedia any update to internet at PL4 area? Still down.

  • gosportballer Grant_47 (@gosportballer) reported

    @scazz786 @virginmedia Surely you know that no broadband service is going to be 100% reliable all of the time right? *******, if I needed the emergency services I'd be praying it's not you coming to assist especiallly if we had high winds or virgin enginneers working in your area

  • JessSayHi_ Jerse~ (@JessSayHi_) reported

    @virginmedia we pay £70 a month for your service, this is a joke lol. I wasn't able to work today and could have lost wage cuz of this.

  • NotsohRialMP Sir Notsoh Rial (@NotsohRialMP) reported

    @virginmedia You've just cost me over £430 in lost productivity. I don't know how exactly you can justify the problems that VM is having against companies and individuals that are losing money. This is costing peoples' finances.

  • shep1981 . (@shep1981) reported

    @virginmedia Mines still down useless

  • YaBoyMonkz TTV YaBoyMonkz (@YaBoyMonkz) reported

    @JasonWadd @macavanagh @virginmedia WhatsApp is the best place to get their customer service from virgin media, they answer straight away there to me. Give it a try.

  • abyaradia A (@abyaradia) reported

    @virginmedia The cheek of raising the prices when the service keeps getting worse.

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported

    @virginmedia I’m so glad I only have to put up with this for another couple of days, although my service should be operating for another three weeks, you’ve been harassing me for the return of the router. You’re an absolute joke.

  • d_feher1 d (@d_feher1) reported

    @virginmedia Should we start a petition? Asking for a regulation from the parliament enabling customers to terminate contacts with ISPs easily? Like an automatic reduction of the minimum contract term based on service quality.