Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Newham, Southwark, Poplar, City of London, Bromley, Beckenham, Welling, Westminster Abbey, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
City of Westminster	Internet	8 hours ago
City of Westminster	Total Blackout	19 hours ago
City of Westminster	Internet	1 day ago
Newham	Internet	1 day ago
Southwark	Total Blackout	1 day ago
Poplar	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 2 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Josh (@Jatkins__) reported 4 minutes ago from Camberwell, England

  I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

• 
  Patricia Baldock (@BaldockPatricia) reported 9 minutes ago from Lambeth, England

  @virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money

• 
  Richard Gendal Brown (@gendal) reported 10 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Catt Hurman (@catt_hurman) reported 17 minutes ago from Bromley, England

  @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

• 
  travelling Adam (@TravellingAdam) reported 17 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Befitat50 (@befitat50) reported 23 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  the world's most copied Edward Moore (@edshots) reported 26 minutes ago from Bromley, England

  @virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.

• 
  Alex (@ameehan71) reported 28 minutes ago from Bromley, England

  @virginmedia I have not as its seem thatbif you want to reduce your service I get put on hold and then cut off.

• 
  Carol Cunliffe (@cjcunners) reported 29 minutes ago from Bromley, England

  What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia

• 
  Daniel Hillman (@hillmandan) reported 30 minutes ago from Bromley, England

  @virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up

• 
  Khaled Miah (@Khaled_Miah1) reported 30 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Francisco Soler (Jr) (@jrseloto) reported 34 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 36 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Lloyd Child (@islingtonlloyd) reported 36 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  anne hill (@gorgeousuk) reported 39 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  A voice only (@Avoiceonly2) reported 39 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  therealdealpodcast (@realdealpod) reported 46 minutes ago from Lambeth, England

  @virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 51 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  kevin richardson (@kevinri00714924) reported 52 minutes ago from Poplar, England

  @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deano (@deanspread) reported 7 minutes ago

  @virginmedia Well I’m at work now but it was working then going off for a couple minutes then back on all day. Then about 9pm went off for 20 mins then back on. Went on your page to check the service and it was saying nothing was wrong.

• 
  Diplo (@loldiplo) reported 8 minutes ago

  . @virginmedia can you explain why your servers are down again. It’s pathetic constantly happening and conveniently falls on a bank holiday weekend so most of your customers will be without service for 2 days. Disgrace of a company.

• 
  Pete Bradbury (@PeteBradders) reported 8 minutes ago

  @virginmedia @CriticalRole @LessThanJake I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

• 
  Sam Greenland (@SprocketEtQuill) reported 13 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  Mrmutherfukery (@Mrfutherfukery) reported 15 minutes ago

  @virginmedia @fanboyofnolan Yes, absolutely they do **** all even if you can actually get you speak to a person. Which is near impossible. Very bad company if you cancel your contract they call you in about 10 minutes 🤑🤑🤑🤑

• 
  Mike B (@BonesE78) reported 20 minutes ago

  Im sick to death of @virginmedia and their **** service!!! How do I cancel?

• 
  John M (@john1mccarthy) reported 25 minutes ago

  @virginmedia I'm shocked!! Someone actually called me just now. Albeit 4 days late, but I guess that's just how you guys work. No real news, I'm still not due any form of service from you until May 14th, so a bit of a waste. Amazing what a bit of negative pr on X can do

• 
  mec337 (@mec337) reported 29 minutes ago

  @virginmedia my phone is not working again !! are there any issues with TW13 area. Before I waste my time again

• 
  Craig (@bricknblock1981) reported 34 minutes ago

  @virginmedia AVOID AT ALL COSTS - Absolutely awful customer service. Schedule appointments and never turn up. We are now on our 5th rescheduled appointment in 5 days and no expected timeframe for a resolution. Total loss of service 11 days and counting…

• 
  TommyH (@TW19_2_3) reported 35 minutes ago

  @virginmedia total shite, no broadband, failure after failure. Bullshit service