Virgin Media

Virgin Media Outage Report in Lewisham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lewisham, Greater London, England 02/22/2026 11:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lewisham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Ilford, Dagenham, Hackney, London, Hammersmith, Beckenham, Merton, Waltham Forest, City of Westminster, Paddington, Southwark, Newham, Stratford and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomIlford Internet
United KingdomDagenham Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.

  • theasthinkings Thea (@theasthinkings) reported from Lambeth, England

    @virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia Yes I have this app, have scanned. Sometimes coverage is bad.

  • AndrewLorimer11 Andrew Lorimer (@AndrewLorimer11) reported from Sutton at Hone, England

    @virginmedia third consecutive evening with broadband outage SM6 #NotGoodEnough

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working

  • bazelrock Paul Berry (@bazelrock) reported from Tottenham, England

    @sainsburys Update, it might be @virginmedia with the problem.

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?

  • hannahdenise91 Hannah (@hannahdenise91) reported from Sutton at Hone, England

    Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.

  • charlie_morrow Charlie Morrow (@charlie_morrow) reported from Lambeth, England

    @virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia Done a service rest of area, say no. My router diagnostic says there is a problem.

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Guess what? Yes, @virginmedia is down again. I have no idea what I have done to them but they are treating me like I'm a c**t. Since 12 Feb I can count the days of adequate service on one hand. What an embarrassment of a company.

  • narly narly (@narly) reported from Merton, England

    Statutory weekly **** connection from @virginmedia

  • CPH83 Christian Hose (@CPH83) reported from Wandsworth, England

    @virginmedia internet and tv down for 10 hours and still no sign of a resolution. It’s not acceptable when we pay a lot of money for a service and need the internet to work. When will this issue be fixed?

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Paddington, England

    Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?

  • ReedGooner 🔴📖⚪️ (@ReedGooner) reported from Croydon, England

    @virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from London, England

    @virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!

  • PinkDotty_Sarah Sarah Yard (@PinkDotty_Sarah) reported from London, England

    @virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed

  • WensterWenz Wen Wong (@WensterWenz) reported from Bromley, England

    @BryanLeith1 @virginmedia Think it was down, mine is back up now

  • HonorarySpock Paul Harper (@HonorarySpock) reported from Croydon, England

    @virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data

  • billosmond bill osmond (@billosmond) reported from Camberwell, England

    @virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ripark114 Richard Parker (@Ripark114) reported

    @virginmedia I cancelled mine under the 30 day terms (on 3rd try) and my service was immediately disconnected. Now I’m told I have to wait up to 72 hours to be reconnected. Clearly not good enough but what can you do?

  • NamesPhil Phil (@NamesPhil) reported

    @virginmedia Nope it hasn't fixed the issue, your website has said I need a technician to come out? Tried to select an appointment and nothing happens 😐😐

  • breasley_damian Damian Breasley (@breasley_damian) reported

    @virginmedia no internet all afternoon and cannot get an engineer visit for 4 days, since upgrading to 1gb we have had nothing but trouble. Customer service no help whatsoever. Affecting my business !

  • WilliamCollyer1 Scar (@WilliamCollyer1) reported

    @virginmedia They advised an engineer. I rejected as I received a text stating planned work, it's not specific to me. I asked for reference of the work being implemented, there should be an outage/change calendar with this information, right? She has no information so I requested escalation.

  • Springies Andrew Roberts (@Springies) reported

    @virginmedia Yes I called it in first at which point it wasn’t an area issue. A little later on I checked service status and it’s now an area issue.

  • Dubble_JD_No7 Debbie 👨‍👩‍👧‍👦🐕🐈‍⬛🎮🏊‍♀️🍷🛌 (@Dubble_JD_No7) reported

    @virginmedia Yes every time it's been a known issue, but I don't understand why it's the same time every day!! No doubt it will happen again tomorrow

  • NamesPhil Phil (@NamesPhil) reported

    @virginmedia It isnt my equipment as the internet is back on but this the problem.. the screenshots above are saying its an area issue.. It's been like this for over a week now 😮‍💨

  • lm55zby larry lewis (@lm55zby) reported

    @virginmedia Your system says no problems Yet all my services are down so now what

  • kolakube1970 Marie Hattersley (@kolakube1970) reported

    @virginmedia enough.... First World problems here... No stable Internet so no streaming! No landline! No TV Service. Please sort it out or put something online to say why it is taking so long!!! Soon we will have to speak to each other!!!

  • MikeGoatly Mike (@MikeGoatly) reported

    @rchambers22 @Tupp_Ed My Virgin Media hub had that locked down too, so I ended up getting a mesh WiFi and switching the hub to modem only mode