Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Islington, Harringay, London, Croydon, Hackney, Bexleyheath, Romford, Paddington, Poplar, Ilford, City of Westminster, Newham, Dagenham and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Southwark |
Total Blackout | |
| Islington |
Wi-fi | |
| Harringay |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Tracey Brocking
(@tracey_brocking) reported
from
Wandsworth, England
@virginmedia #virginmediadown down in London SW17
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Erik
(@seldnfoodie) reported
from
Camberwell, England
We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand
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Noor
(@nooriiiy) reported
from
Paddington, England
Can @virginmedia WiFi please fix up!! Gave me a right scare
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!
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Ben Loten
(@strangemuseum) reported
from
Plumstead, England
Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.
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Chloe Elizabeth
(@ChloeLizzyRead) reported
from
Hextable, England
@virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!
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Antony Jardine
(@antonyjardine) reported
from
Lambeth, England
@virginmedia I just asked for a booster so I can do my NHS work from home. Looks like you have signed me up for an unwanted 12 month contract extension, as part of it, without telling me at any point. Cancel this now please!
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia you've said the internet problems aren't down to user levels so what's the deal. Every damn night I'm cut off. I'm done with you.
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Jay Richards
(@jaykrichards) reported
from
Stratford, England
Virgin media is down again! Right in the middle of a Zoom call! @virginmedia
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Paul
(@paulsullivan_) reported
from
Eltham, England
@virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝
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Dean Porter
(@Deanporter_84) reported
from
Bromley, England
@virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services
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Ore Meta
(@OreMeta) reported
from
Wandsworth, England
THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !
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🦥
(@caprettino) reported
from
Bromley, England
ughhh @virginmedia pls sort out your internet connection problems!!
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Simon Kimber
(@simoneats) reported
from
Hackney, England
It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔
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Dan Hall 🏳️🌈
(@LimehouseDan) reported
from
Lambeth, England
@virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.
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Daniel W
(@damawa42) reported
from
Camden Town, England
Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.
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Rob K
(@robtrs) reported
from
Hackney, England
@virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🏴Dale Robertson🏴 🤪
(@dalebhoy11) reported
Everyone in the uk should cancel @virginmedia contracts got letter today saying my bills increasing as a result of the costs £82.75 a month I pay contracted till Feb 2024 and the increase a month for me £25 that’s just taking the pure pish 🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Mike McMillan
(@mkmsco) reported
@virginmedia Never said anything about raising a complaint. Not the way to resolve things. Don’t understand this latest reply from @virginmedia. I followed your post and left msg at VM WhatsApp. It was the exact same prescreen as calling. I will follow other avenues. This is no help.
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Darren Guest
(@darrenpguest) reported
@virginmedia don’t know how you have the nerve to call yourselves internet providers - £100 a month and wi-fi worst ever
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TTID
(@YIDDO8) reported
@virginmedia No it isn't. You can hot follow like you do around 7 times a year whenever I report this box broken. This is the first time someone hasn't wanted to take a complaint
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Jemma George
(@jemma_george) reported
@virginmedia No I am not this is making me unwell. How is there no one able to contact me to speak. I suffer with a mental disability and this is too much. No contact via telephone, email, chat, twitter. I need to speak to someone urgently who can actually help me.
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K
(@elmiraroyster) reported
@virginmedia hi I had an engineer out 10/02 to set up my wifi, since its been set up I’m only able to get wifi in the room that the router is. I have no signal at all in the bedrooms of my flat, I’ve tried every single troubleshoot on the website and 1/2
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1867
(@1mill1869) reported
@virginmedia I rang Virgin as soon as I knew of the problem. I was informed a port would take place 16th Feb. It did not. I complained and was informed it did not happen because the number had been cut off. I was informed I could not have my original number back. I complained to no avail.
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K
(@elmiraroyster) reported
@virginmedia am not being put through to anyone when I try via telephone. Who do I contact because I am paying for a service I am not recieving… thanks 2/2
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H🏴🇪🇺
(@noeasythis) reported
@virginmedia Been on earlier and resolved. Managed to get a UK based agent. Appalling initial contact / service.
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Jane Kearney
(@JaneKearney3) reported
@virginmedia Thank you but did this and apparently there are no issues in WD24 5TW