Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Bromley, City of Westminster, Southwark, City of London, Newham, Poplar, and Thornton Heath.

City	Problem Type	Report Time
Bromley	Internet	6 hours ago
Bromley	TV	9 hours ago
City of Westminster	E-mail	3 days ago
Southwark	Internet	3 days ago
Southwark	Wi-fi	3 days ago
City of London	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Patricia Baldock (@BaldockPatricia) reported 5 minutes ago from Lambeth, England

  @virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money

• 
  Francisco Soler (Jr) (@jrseloto) reported 7 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  anne hill (@gorgeousuk) reported 8 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 16 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Beth (@bethcanadian) reported 17 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Joshua Masters🎥 (@joshuamasters_) reported 19 minutes ago from Lambeth, England

  @virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.

• 
  Everest, Sam (@MrCADwiz) reported 23 minutes ago from Bromley, England

  Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.

• 
  Befitat50 (@befitat50) reported 27 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Jenny (@jjrob1312) reported 28 minutes ago from Bromley, England

  @virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.

• 
  Everest, Sam (@MrCADwiz) reported 30 minutes ago from Bromley, England

  @virginmedia for some reason Channel 4 and BBC 2 are not working one 1 of our boxes the other box they work fine. Any ideas?

• 
  Josh (@Jatkins__) reported 33 minutes ago from Camberwell, England

  I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

• 
  Claire Champion (@Champion3Claire) reported 35 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Catt Hurman (@catt_hurman) reported 35 minutes ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

• 
  therealdealpodcast (@realdealpod) reported 37 minutes ago from Lambeth, England

  @virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?

• 
  Lloyd Child (@islingtonlloyd) reported 40 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Andee Byford (@BobCratchitt) reported 44 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Declan Higgins ☘ (@declan1968) reported 46 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Daniel Hillman (@hillmandan) reported 54 minutes ago from Bromley, England

  @virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up

• 
  A voice only (@Avoiceonly2) reported 55 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Deli (@DelDelovely) reported 55 minutes ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Redfearn 🦉 (@SteveRedfearn2) reported 6 minutes ago

  @JFab208 @virginmedia Really poor. US Open tennis starts next week. I hope it's sorted before then.

• 
  Paps (@coophos) reported 7 minutes ago

  @LeighHutch90 @virginmedia For what we pay it’s crap

• 
  dawnieC (@CorkinDawn) reported 10 minutes ago

  @virginmedia any other known tv issues in Ss15 area. Can get absolutely nothing other than a black screen

• 
  Stephen Maddock (@stephenm68) reported 11 minutes ago

  I dream of 10 hours! Our @virginmedia broadband has been down for around 600 hours and there is no information about why they can’t fix it….. Customer since 2007 when the company began, too.

• 
  doozerlyn (@doozerlyn) reported 12 minutes ago

  @virginmedia Why are you fixing everyone's red button issue on 28th August?? Mine says its going to be done at 1008 hours that day??? All engineers off till then or something else???

• 
  Amanda Lee (@amandajlee_lee) reported 13 minutes ago

  @virginmedia @YouMadBruv3r How long does it take @virginmedia ??? Mines been down for weeks, right at the start of the season. Just done the service status check that you recommended for a fix date and it doesn't work 🤬🤬

• 
  Tilal Manzoor (@tilalx) reported 13 minutes ago

  @virginmedia Another day, another excuse from your service team. I message them and they have say nobody is coming: "I'm really sorry for the inconvenience caused. As I checked, the appointment was not attended due to technician unavailability."

• 
  Cakes6G | Art on Objkt (@Cakes6G) reported 13 minutes ago

  @MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?

• 
  Tracy Clarkin (@tracyhunter66) reported 16 minutes ago

  @virginmedia I have had no internet or phone service since 10pm on Wednesday , it's now Friday and still no service

• 
  Kendall 💀 (@NightAtKendalls) reported 19 minutes ago

  My internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal