Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: City of London, Southwark, City of Westminster, Newham, Bromley, and Poplar.

City	Problem Type	Report Time
City of London	Internet	50 minutes ago
City of London	Internet	3 hours ago
Southwark	Internet	19 hours ago
Southwark	Total Blackout	2 days ago
City of Westminster	Internet	2 days ago
Newham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  lisah1974 💙 💛 (@harberlisalfc) reported 2 minutes ago from Stratford, England

  @virginmedia is there an issue with broadband. Been down all morning

• 
  Josh (@Jatkins__) reported 6 minutes ago from Camberwell, England

  @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

• 
  Carol Cunliffe (@cjcunners) reported 6 minutes ago from Bromley, England

  What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia

• 
  kevin richardson (@kevinri00714924) reported 9 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  JJ Hazan (@HazanJJ) reported 9 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  kevin richardson (@kevinri00714924) reported 14 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Kristian Lommi (@KristianLommi) reported 23 minutes ago from Bromley, England

  @virginmedia Just been cut off for a second time this afternoon. Fantastic customer service offered my virgin media. Can someone please get in contact with me ASAP.

• 
  Carol Cunliffe (@cjcunners) reported 25 minutes ago from Bromley, England

  @virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 28 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Aneesh Varma (@AneeshVarma) reported 32 minutes ago from Bromley, England

  @virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support

• 
  Ade Liard (@AdrianLiard) reported 34 minutes ago from Bromley, England

  Dear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.

• 
  Richard Gendal Brown (@gendal) reported 36 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  the world's most copied Edward Moore (@edshots) reported 39 minutes ago from Bromley, England

  @virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 43 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Claire Champion (@Champion3Claire) reported 47 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Mitzy (@mihaialaci) reported 49 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  VM (@BowTieMendoza) reported 51 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Lloyd Child (@islingtonlloyd) reported 54 minutes ago from City of London, England

  @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

• 
  Andee Byford (@BobCratchitt) reported 54 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Katie Haisman (@Katie3boys) reported 56 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mikey Molfessis (@mikey_mol) reported 5 minutes ago

  @virginmedia And you make it difficult to log a ticket. I called I. And your consultants say “we are aware of an issue” and leave it at that @Ofcom

• 
  Teezo’s Lace Wig🍉 (@mayvonbonbon) reported 7 minutes ago

  Since upgrading my hub 5 Virgin Media hub my internet drops every evening. Hub 4 & 3 never dropped and I’m paying like £30 more per month 😶

• 
  Steven Mills (@srmills90) reported 8 minutes ago

  @elissetennis I’ll try again tomorrow. I’ve had problems trying to watch streams through Amazon Prime via TNT/HBO with my provider (Virgin Media.) It shouldn’t be this confusing! And I can’t even seem to sign up for TNT Sports through the app to watch on my smartphone anymore!

• 
  Project Universal (@ProUniversalUK) reported 9 minutes ago

  Trying to cancel @virginmedia .... What a pain in the ***. No wonder they got fined so much for making it hard but they are still at it. @Ofcom

• 
  Brett Williams (@brettwill82) reported 12 minutes ago

  @virginmedia @skytv don’t seem to be having this issue on there platform? Come on @virginmedia I’ve paid my subscription for the channel and I cannot see the tv listings

• 
  Mo Woke Rejoiner (@MagicalMo) reported 13 minutes ago

  @virginmedia I have done. Looking forward to a resolution.

• 
  Jan Hobbs (@CleanzineEditor) reported 13 minutes ago

  @virginmedia been locked out of webmail since 22 May. Supposedly repaired & reset but though I can now get into my account I STILL can't access webmail. Still showing Forbidden 403 despite my tech expert working on it several hrs today. 9 WEEKS! Paying £133.50/mth. HELP PLEASE!

• 
  Wozza (@sworrall36628) reported 15 minutes ago

  @virginmedia why is it that I have contacted you 3 times to swap out 2 my wired mini boxes to replace with 2 streaming boxes and I am still yet to receive an email confirming the change! Poor that I spent over 40 mins on chat last week (3rd time) rubbish CX!

• 
  G 🇺🇦 (@gideon_) reported 15 minutes ago

  @virginmedia another broadband outage in North Manchester?? At what point are we legally allowed to leave contract due to the amount of issues? Please advise

• 
  Dan (@dannog_8) reported 25 minutes ago

  Remind me again why I pay Virgin Media monthly for a service that works whenever it feels like it?