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Virgin Media outages and service status in Lewisham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Lewisham, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 25, 3:04 AM GMT+1.
  • 66% Internet (66%)
  • 16% Wi-fi (16%)
  • 9% Total Blackout (9%)
  • 5% TV (5%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 25: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Southwark, City of London, Beckenham, Poplar, Welling, Bromley, Newham, Westminster Abbey, Tower Hamlets, and Lewisham.

CityProblem TypeReport Time
City of Westminster Wi-fi 17 hours ago
Southwark Internet 2 days ago
City of London Internet 2 days ago
City of London Wi-fi 3 days ago
Beckenham TV 4 days ago
Poplar Internet 4 days ago

Nearby cities with recent reports

City of London

5 recent signals

2 days ago
City of Westminster

3 recent signals

17 hours ago
Southwark

3 recent signals

2 days ago
Poplar

3 recent signals

4 days ago
Beckenham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • joozuk
    Julie Compton (@joozuk) reported from Bromley, England

    @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

  • leighbooker
    Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

  • ieattothebeat
    Robert Harrison (@ieattothebeat) reported from Lambeth, England

    @virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me

  • PJacksonClark
    #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

  • HazanJJ
    JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

  • Champs707007
    Stephen Champion (@Champs707007) reported from Bromley, England

    @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

  • islingtonlloyd
    Lloyd Child (@islingtonlloyd) reported from City of London, England

    @virginmedia No, memory was at zero when I turned the box on & went to recordings yesterday afternoon. Even the planned recordings were missing. It was about 50% used, but I never tried a Factory Reset yesterday, just turned off & on again, hoping that would fix it.

  • Mabs79
    Mabs Ahmed (@Mabs79) reported from Camberwell, England

    @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

  • hillmandan
    Daniel Hillman (@hillmandan) reported from Bromley, England

    Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

  • markrhorney
    Mark (@markrhorney) reported from Lambeth, England

    @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • ferdi_rezvan
    Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, England

    Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

  • mobiusb2
    Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

  • declan1968
    Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

  • Ashley_Rhysss
    #AshTag (@Ashley_Rhysss) reported from Southwark, England

    The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

  • BowTieMendoza
    VM (@BowTieMendoza) reported from Camberwell, England

    @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ca1vin1saac
    Calvin Isaac (@Ca1vin1saac) reported

    Hi @virginmedia — there’s no internet at my home in Derby,UK. I’ve already restarted the router but still no connection. Can you please check if there’s an outage or help resolve this ASAP? Thanks!

  • TykeSteve
    Steve (@TykeSteve) reported

    @keithapearson @virginmedia That must be for the orange idiot??

  • SusanChew5
    Susan Chew (@SusanChew5) reported

    @virginmedia I may have solved the issue with DMs

  • pepetideo
    CrankyGeek (@pepetideo) reported

    @virginmedia you should not be glad. You should be ashamed of your terrible track record so far

  • kyle_llooppyy
    kyle (@kyle_llooppyy) reported

    @virginmedia I can’t get through on the phone I need help!

  • kirkycando
    MARK KIRK (@kirkycando) reported

    @virginmedia @keithapearson I agree ,been much happier and have a lot more time on my hands since I left and don't have to be ignored by their customer (lack of) service.

  • Jason29wctb
    jason morgan (@Jason29wctb) reported

    @virginmedia It's your firewall blocking port 3074 I found on Google, it's a known problem for years apparently, virgin have no interest in fixing it ,I'm pricing up bt fftp

  • NetZeroWatch
    Net Zero Watch (@NetZeroWatch) reported

    Mobile network operators have warned they could be forced to ration phone signal access to combat soaring energy prices triggered by the war in Iran. In a stark warning to the Government, telecoms giants including VodafoneThree, Virgin Media O2 and EE said they were drawing up emergency contingency plans after being excluded from Rachel Reeves’s energy support scheme. More Net Zero issues for consumers. #CostOfNetZero

  • DjmarkieT
    mancs boi (@DjmarkieT) reported

    @virginmedia It won’t be paid you have broken your side of the contract and not provided the service I agreeed to there will be nothing paid I’ll see you in court

  • hzBUpYOUrdy1gWR
    Marshall Burns (@hzBUpYOUrdy1gWR) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies