Virgin Media Outage Report in Lewisham, Greater London, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Westminster Abbey, Croydon, Camden Town, Hackney, Caterham, London, Islington, Paddington, Southwark, Waltham Forest, Hampstead, Newham, Dagenham, City of London, and Ilford.

City	Problem Type	Report Time
Westminster Abbey	Internet	1 hour ago
Westminster Abbey	Wi-fi	2 hours ago
Croydon	Internet	2 hours ago
Westminster Abbey	Internet	2 hours ago
Camden Town	Internet	19 hours ago
Hackney	Internet	19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Harry Bilbao (@harrybilbao) reported 1 minute ago from City of London, England

  @virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?

• 
  ✨💎Jules💎✨ (@juliecason) reported 6 minutes ago from Romford, England

  @virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.

• 
  Seetal Rihal (@SeetalRihal) reported 7 minutes ago from Ilford, England

  75% of my working from home stress is due to @virginmedia offering the shittest Internet service on the planet

• 
  James Loveridge (@JLoveRage) reported 8 minutes ago from Islington, England

  @virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.

• 
  James Loveridge (@JLoveRage) reported 17 minutes ago from Islington, England

  @virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. So far, nothing.

• 
  Harry Bilbao (@harrybilbao) reported 21 minutes ago from Poplar, England

  @virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell

• 
  Ryan Tring (@RyanTring) reported 21 minutes ago from Walthamstow, England

  @virginmedia I’m not interested. I am interested in having Virgin Broadband that doesn’t fail every day. You’ve designed your website so that it’s impossible to report a fault and there’s no-one answering the ‘phone. Pathetic. Is there a fault in E17?

• 
  Lorrainebarrett1981@gmail.com (@Lorrain00085752) reported 26 minutes ago from Eltham, England

  @virginmedia Hi why cant we pay our bill over the phone the automatic system not working.

• 
  Scott Cavanagh (@scottycav13) reported 29 minutes ago from Sutton at Hone, England

  @virginmedia every night this week at 7pm our internet goes down and is unusable. Can’t watch amazon or Netflix. Rebooted every system in our house and the hub every night inc hard reset...at our wits end and impossible to speak to anyone on your call centre.

• 
  Kineta Kelsall (@Kineets) reported 30 minutes ago from Tottenham, England

  @virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours

• 
  Mo-Mo (@ImaginaryCard) reported 38 minutes ago from Hammersmith, England

  @virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?

• 
  Edward Baran (@edward_baran) reported 39 minutes ago from Kensington, England

  Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia

• 
  James Loveridge (@JLoveRage) reported 39 minutes ago from Islington, England

  Hey @virginmedia, the internet is down again, has been for 8 hours.

• 
  Ryan Tring (@RyanTring) reported 40 minutes ago from Walthamstow, England

  @virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic

• 
  Gareth Maybank (@Maybank1970) reported 44 minutes ago from Camberwell, England

  @virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?

• 
  Mark Reddick (@ChapterIV) reported 45 minutes ago from Banstead, England

  @virginmedia stop letting visiting technicians tell customers they’ll rebook another visit 1st thing the following day. Just wasted half a day’s work waiting in to be told by VMCS they are coming Friday. Why not just send the customer an update via text? #VirginMedia

• 
  Karen (@Karen_1979) reported 46 minutes ago from Sutton at Hone, England

  Why is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.

• 
  Edward Baran (@edward_baran) reported 49 minutes ago from Kensington, England

  @virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough

• 
  James Loveridge (@JLoveRage) reported 49 minutes ago from Islington, England

  @virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.

• 
  CazkikassPhotography (@KikassP) reported 50 minutes ago from London, England

  @virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Barnes 🇺🇦 (@Ianbarnes2001) reported 5 minutes ago

  @ModgeChris @jayrayner1 @virginmedia I hear you but O2 is incredibly poor in my part of North London. I get better reception out in the Herts countryside. And now O2 and Virgin have merged I expect O2’s customer service to rapidly diminish.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 Lewis 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LewtheAnimall) reported 6 minutes ago

  @virginmedia I guess I have no choice. I'm currently on WhatsApp to ask if there is any availability tommorow. Otherwise Tuesday it is! Disappointing for a new customer to wait over a week for an engineer to get us up and running

• 
  CocoChanel (@Victori95149852) reported 6 minutes ago

  @Jessica_leigh69 @AdultWorkcom Right guys it virgin media the slow ones, there’s been an update through DNS and IPs sumat?? And everyone is updated now apart from virgin!!! *****!!!!

• 
  Harry K (@HarryKernick) reported 7 minutes ago

  @virginmedia Why was I disconnected in the first place at all?! I've paid for a full month's WiFi and now won't have WiFi for 4 days which is totally unacceptable. I categorically need you to fix the error (which you made!) sooner than 72 hours.

• 
  vinyl-pasta (@pasta_vinyl) reported 9 minutes ago

  @jayrayner1 @virginmedia Let us know if the problem gets resolved or is it more hanging about.

• 
  scott sergison (@sergi15) reported 10 minutes ago

  @virginmedia I’m on a phone rather than tablet or computer. Just simply asking is there an issue in my postcode area with the new software. Before it was escalated to estuary and force of the update was carried out.

• 
  Aaron (@aaronlwevans) reported 10 minutes ago

  @virginmedia Already tried that same issue

• 
  Phil mills (@72sav) reported 13 minutes ago

  @virginmedia Okay appointment has been accepted and time booked off work to save an even longer period with no service. Apparently the previous issue was never logged as solved as suck I have never been offered compensation. According to the customer service chap I might not get it 1/2

• 
  Toby Palmer (@tobypalmer1) reported 15 minutes ago

  @virginmedia having been a customer with yourselves for over 5 years will all services I find it simply outrageous that due to an error with 1 payment I am unable to upgrade my telephone contract..number give incorrect by staff..how can this be resolved or do I need to leave

• 
  Jonesy (@craigyjones1983) reported 16 minutes ago

  @virginmedia No issue showing on the page although that does appear to have changed in last few hours I’ve gone through the five fix stages to see if that works