Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, City of London, Newham, Bromley, City of Westminster, Poplar, and Thornton Heath.

City	Problem Type	Report Time
Southwark	Internet	3 hours ago
City of London	Internet	6 hours ago
City of London	Internet	12 hours ago
Newham	E-mail	2 days ago
Newham	Internet	2 days ago
Southwark	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Zahida (@zkhussain) reported 1 minute ago from City of London, England

  @virginmedia can you please answer your phone as I want to cancel my contract. Or give me an alternative number to contact you on.

• 
  Nigel Ellway (@Nigelellway) reported 7 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Deli (@DelDelovely) reported 8 minutes ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

• 
  Swami (@swami102) reported 10 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  kevin richardson (@kevinri00714924) reported 11 minutes ago from Poplar, England

  @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

• 
  Befitat50 (@befitat50) reported 24 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  WilsonGao (@WilsonGao10) reported 30 minutes ago from Lambeth, England

  @virginmedia @VMSolutions_ hay I just want to transfer the account ownership to my roommate. But I tried to call u three times, each time I hv to wait 2hrs, but no one could help me to solve it, only transfer to other departments, and wait !!!!!!

• 
  Kay Bak (@kaybaka) reported 32 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  kevin richardson (@kevinri00714924) reported 32 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  Claire 🤦🎭 prefers animals to humans (@playgirlc) reported 35 minutes ago from Lambeth, England

  FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!

• 
  Claire Champion (@Champion3Claire) reported 39 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  travelling Adam (@TravellingAdam) reported 40 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Daniel Hillman (@hillmandan) reported 45 minutes ago from Bromley, England

  Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡

• 
  Lauren Payne (@laurenbubs51) reported 48 minutes ago from Bromley, England

  @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

• 
  anne hill (@gorgeousuk) reported 51 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  VM (@BowTieMendoza) reported 51 minutes ago from Camberwell, England

  @virginmedia After 4 months of saying street works on going just got call from @virginmedia construction team that my building is not serviceable and not able to provide service how is this even allowed #virginmedia #poorcustomerservice

• 
  Nathan Talbot (@nathantalbot) reported 52 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Michael Moorby 👑 (@MMOORBYx) reported 53 minutes ago from Bromley, England

  @jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.

• 
  marksonofjohn (@marksonofjohn) reported 56 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 56 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ Dilla (@DJDillaBSR) reported 2 minutes ago

  @virginmedia are there currently problems in the Bristol area?

• 
  GW (@GGWilliams72) reported 2 minutes ago

  @virginmedia @IAndyHwk I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Bartłomiej Hajduk (@bart_hajduk) reported 2 minutes ago

  @virginmedia I've written to the local council, hopefully they will enforce the repairs or issue a fine.

• 
  dawnieC (@CorkinDawn) reported 3 minutes ago

  @virginmedia @virginmedia how long before you respond please. If i need a new tv box then it needs to be ordered asap or are you going to refund me for the days i am paying for a tv service i cant use. Thanks

• 
  Mr Moanivator (@MrMoanivator) reported 4 minutes ago

  @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the Hub is the problem. I've restarted and reset it, but it's still not working 🤬

• 
  john (@jhargie4) reported 5 minutes ago

  @o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer

• 
  Anthony Hockey (@AnthonyHoc69184) reported 9 minutes ago

  @virginmedia why does the internet keep dropping in and out, affecting interactive services on my tv box? I assume it’s either because the equipment is reconditioned or your system is poor

• 
  Oly Price (@oliverp07477646) reported 12 minutes ago

  @virginmedia your internet is down yet again and has been like this for days now . Will be ringing in the morning to cancel

• 
  Frazzz (@FrazzzYT) reported 15 minutes ago

  @virginmedia Apparently you're still looking into issues in the area... two months on from looking into issues in the area

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 17 minutes ago

  @virginmedia we've had CS2004 on all channels since yesterday. I spent a long time in a live chat last night & was assured it would be fixed by 11pm last night but it's not. This is unacceptable. At what point do you compensate for not providing the service for which you're paid?