Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Camden Town, Waltham Forest, Hackney, Newham, City of London, Paddington, Southwark, Tower Hamlets, Islington, City of Westminster, Croydon, Ilford and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Camden Town |
Total Blackout | |
| Waltham Forest |
Internet | |
| Hackney |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Shaz
(@Housewife6) reported
from
Hammersmith, England
@virginmedia we have been without broadband, tv and phone for 2 days now😞 we are running out of data on our phones we r all on #virginmobile unlimited data would help us all right now!
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia There is an issue in my area. Expected time for the issue to be resolved is four hours away 🙄
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Edward Baran
(@edward_baran) reported
from
Kensington, England
If you’re considering getting broadband / tv in SW5 central London don’t bother with @virginmedia. The service drops out almost daily for many hours and the customer service is non existent @ofcom
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
Why is @virginmedia so appalling. Had terrible connection for months. They keep promising to sort and to refund some £ but do neither.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@WaveNathan @virginmedia Same for me tonight . No tv or broadband in sw5. It’s the third or fourth outage in as many days
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@charlieboy055 @virginmedia Yup they’re a disgrace . The worst ‘customer service ‘ I ever experienced .broadband and tv keeps failing in sw5 and they don’t care! @ofcom
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davep
(@g_davep) reported
from
Croydon, England
Is anybody experiencing poor service from virgin media
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@charlwadephoto @virginmedia Same problem for me in Sw5. Worse of all they could not care less
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia Just now. The service is appalling. They have no up-to-date info on faults, they can’t explain why faults often happen in SW5 9, and point blank refused to put me through to someone who could explain the faults, and also refused my request for a call back from a Uk based manager
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@LynseyAnneWhite @virginmedia Just cancel and take your business elsewhere . I just waited on the line for over an hour to talk to someone offshore who could not explain the constant faults
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Spice Adams 🇬🇭🇳🇬
(@AlmightyUncle_) reported
from
Lambeth, England
@virginmedia hi I have an issue and no one is answering my call
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@OoverMatic @virginmedia Same problem here in sw5. It never works , no explanation from the appalling rude customer service staff. Time to leave ! @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@LynseyAnneWhite @virginmedia @Ofcom When they cannot even run a consistent broadband and tv service in central London you know they’re an unreliable organisation . Plus you cannot get through to customer service . On hold for hours and when you do get through you get someone rude who cannot communicate
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@RuthPetrie1 @virginmedia Same for me. They’re a disgrace . When you phone their offshore call centre , rude operatives try to tell you it’s a loose cable on your box. Tv and broadband outages daily for me for last few weeks in sw5 @ofcom
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davep
(@g_davep) reported
from
Croydon, England
@charley_ellx Best advise change provider virgin media has outsourced its call centre and those idiots in India don’t know how to solve the problem
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Scare-a Sparrow 🎃
(@20S0mething) reported
from
Eltham, England
@virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@ariangarden @shep23 @virginmedia Mine constantly goes down in sw5 @ofcom
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia WiFi down all day twice this month! What is going on! This girl needs to work 🤓
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Darren Tobin
(@nerrad1964) reported
from
Crayford, England
@virginmedia contacted Virgin customer services on 22nd October to terminate broadband contract( 1 month notice). I was assured I would receive an email to confirm termination-nothing received. Heard this happens a lot and then Virgin challenge-pls sort.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HarbyVG
(@HarbyVG) reported
My favourite bit about Siege now is when I get reported for an innocent 1 round disconnect because my ISP (@virginmedia) are awful and I go from esteemed to respectable. I have a 4/5 chance of reporting the people that reported me for griefing. In short, this system needs fixing
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David Harrison 🎷🎸
(@dalstondavid) reported
@PhotoSonny @virginmedia No okay here E8—if you have the virginmedia app you can check for known issues... but you probs knew that
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Chris 🇺🇦
(@kitto_13) reported
@virginmedia I've got the Stream box...remote has stopped working, the Virgin remote app doesn't work, and it seems to be pot luck as to whether the remote on the catch up app works...tried to order a new physical remote and it said I can't as stock is low?!
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Lynne-marie C
(@Wok7277) reported
@virginmedia I will know more after a call today. I think you need to not use Yodel as a courier. A big part of the issue is that they failed to deliver numerous times and have now 'lost' my equipment.
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Zoë💋
(@zoe_230196) reported
@virginmedia Shouldn’t have to keep checking a link. This is a constant problem virgin media should sort. Loads are paying for a service where they have to use their mobile data. Can’t wait til my contract is up. Shane it’s in 17 months 🥴
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(legacy fan)
(@JLG_2013) reported
@virginmedia morning! You have been installing network in my street recently, but I can't sign up for your broadband online anyway for you go check a live date,
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Redmond Gurney
(@RedmondGurney) reported
Virgin media why does my internet go out every night sort this ******* **** out
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@EpicKitty@landofkittens.social
(@EpicnessTwo) reported
@medgley2012 @virginmedia Yeah, it's a routing issue. Cloudflare have opened an internal ticket and are looking into it
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Alan Collins Rosell 🔶️🎗🏳️🌈
(@alancollinspdb) reported
I'm pleased to see so many people reading my latest blog. I, on the other hand, have been unable to access any of my websites because of an issue somewhere between @virginmedia and @unltdwebhosting 🙃
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Baisden 📸🎥
(@Stefan_baisden) reported
@virginmedia @vmbusinesshelp Both yourselves and @vmbusinesshelp keep sending me to Dm to avoid the issue. You have been filtering money from me each month without actually giving me any service to my company. No data & have been delaying and Charing me a bill for the last four months. #poorcustomerservice