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Virgin Media outages and service status in Lewisham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Virgin Media generated 4 outage signals in the last 24 hours around Lewisham, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 12, 3:45 PM GMT+1.
  • 71% Internet (71%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 5% E-mail (5%)
  • 1% TV (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 12: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Newham, Poplar, City of London, City of Westminster, and Bromley.

CityProblem TypeReport Time
Southwark Internet 7 hours ago
Newham Internet 8 hours ago
Poplar Wi-fi 16 hours ago
Southwark Internet 23 hours ago
City of London Internet 1 day ago
City of London Total Blackout 1 day ago

Nearby cities with recent reports

Southwark

12 recent signals

7 hours ago
Newham

6 recent signals

8 hours ago
City of London

5 recent signals

1 day ago
Poplar

1 recent signals

16 hours ago
City of Westminster

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

  • leighbooker
    Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    @virginmedia my internet is constantly not working it’s really frustrating.

  • playgirlc
    Claire 🤦🎭 prefers animals to humans (@playgirlc) reported from Lambeth, England

    FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!

  • Jatkins__
    Josh (@Jatkins__) reported from Camberwell, England

    @virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?

  • cjcunners
    Carol Cunliffe (@cjcunners) reported from Bromley, England

    @virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .

  • marksonofjohn
    marksonofjohn (@marksonofjohn) reported from Camberwell, England

    @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

  • willbassoumba
    William (@willbassoumba) reported from Camberwell, England

    Virgin media is down and I actually have to talk to my family… yuck.

  • cjcunners
    Carol Cunliffe (@cjcunners) reported from Bromley, England

    What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

  • WilsonGao10
    WilsonGao (@WilsonGao10) reported from Lambeth, England

    @virginmedia @VMSolutions_ hay I just want to transfer the account ownership to my roommate. But I tried to call u three times, each time I hv to wait 2hrs, but no one could help me to solve it, only transfer to other departments, and wait !!!!!!

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

  • joshuamasters_
    Joshua Masters🎥 (@joshuamasters_) reported from Lambeth, England

    @virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.

  • jjrob1312
    Jenny (@jjrob1312) reported from Bromley, England

    @virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

  • befitat50
    Befitat50 (@befitat50) reported from Lambeth, England

    You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

  • hillmandan
    Daniel Hillman (@hillmandan) reported from Bromley, England

    Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡

  • AneeshVarma
    Aneesh Varma (@AneeshVarma) reported from Bromley, England

    @virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support

  • MrCADwiz
    Everest, Sam (@MrCADwiz) reported from Bromley, England

    Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • yosagojimbo
    Joe Stanley (@yosagojimbo) reported

    Come on, why does my TV and internet keep going off @virginmedia ? Can't get through the 1st episode of reacher without the whole thing going off....why does your service consistently get worse each year?

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @DarcKni68649817 @virginmedia There shite ran by a company in the Philippines there is NO customer services anymore

  • IDavies1979
    Ian Davies (@IDavies1979) reported

    @biggle1908 There Internet is faster but Virgin media are a nightmare to deal There by far the worst of all the platforms

  • deadstar37
    Vicky 💙 (@deadstar37) reported

    @virginmedia help! We have 2 boxes on 2 different tvs in two rooms. They’re not in sync with each other. So if we’re watching the same channel have the kitchen door open the tv in there is delayed to the one in the front room (not much fun if you’re watching quizzes.

  • hassinator
    johntleberry (@hassinator) reported

    love this. all that capitalist guff about 'the consumer is king' it's just another lie. we are marks and the tories let us get shaken down by brands. glad to see those rats at @virginmedia held to account but they should be paying compensation too.

  • Nicky_P_Smalley
    Nicky P. Smalley (@Nicky_P_Smalley) reported

    @virginmedia All I need you to do is fix the internet in this postcode and keep it fixed. Not difficult.

  • TriggerologyUK
    Triggerology (@TriggerologyUK) reported

    @virginmedia my Internet has been down for over 12 hours in the RG23 area. Can you at least tell us the issue?

  • AshleySmithUK
    Ashley Smith (@AshleySmithUK) reported

    @virginmedia New contract Jul 31. Netflix completely broken, web throwing errors, and profile is showing an incorrect phone number that isn't mine. Called, used WhatsApp, zero help. Logged formal complaint and got a generic 28-day wait. Unacceptable customer service. Fix this.

  • MickeyDN7
    (tez7n2) (@MickeyDN7) reported

    WTF is this bolloks ,paying for sport and can't stream the football+ so stick to legal and it's ******* **** !! @virginmedia @SkySports

  • walton_bhoy
    John Bhoy Walton (@walton_bhoy) reported

    Now my Internet has completely went from being intermittent to nothing 2nd engineer visit and to quote your call operator a "more skilled engineer " this time. Apologies in my dm doesnt stop money coming my bank for a bad service. @virginmedia