Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Harringay, London, Croydon, Southwark, Hackney, Bexleyheath, Romford, Paddington, Poplar, Ilford, City of Westminster, Newham, Dagenham, Hampstead and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks
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Robert Tointon
(@roberttointon) reported
from
Romford, England
@virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.
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mags
(@margarethines1) reported
from
Kensington, England
@virginmedia Your 08000643777 or 03454541111 are not working properly! They not go back to the beginning after my area reference!!!
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Yep, time has long passed. So what now? Another two hours on the phone to talk to you? Look down your timeline at all your replies. Anyone over there think there might be a problem?
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Been promised somebody would call me back about a complaint for three weeks now. Nobody has, and it's a 1hr 30min wait on hold to talk to anyone at your end. Internet is terrible, engineers were a joke and you're still charging us full price...
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Now Hear This
(@NowHearThisUK) reported
from
Camden Town, England
after 6 mths @virginmedia have found the fault causing my router going offline. i have suffered countless calls, 4 engineers, often 5 times a day outage and customer service suggest i just end the contract. my request for 1 month discount is unreasonable apparently. #valued
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia My Broadband service is not working since morning @ IG6 1JD
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.
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AK
(@KnowlesyCPFC) reported
from
Croydon, England
@virginmedia is there a reported outage in the CR8 area? We’ve had no internet connection for nearly 30 minutes.
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mags
(@margarethines1) reported
from
Kensington, England
@virginmedia why’s you automated payment system not working!!!! 😡
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Miranda López
(@MiriLopezMusic) reported
from
Wandsworth, England
@virginmedia my wifi is down AGAIN for like the 5th time this year but it doesn’t say there are any issues on the app (SW18)
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Antony Patrick Assoc
(@antonypatrickuk) reported
from
Hammersmith, England
@virginmedia I’ve now raised an official complaint! The @virginmedia customer service team were useless! I will be terminating my contract with you ASAP and will advise everyone I know about the level of service you offer #virginmedia #poorcustomerservice
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Antony Patrick Assoc
(@antonypatrickuk) reported
from
Hammersmith, England
@virginmedia That’s my point!!! your text says you’re coming today, your system says Thursday! Once again a massive let down on your apparent Customer Service!!! Your call centre has just advised that the text was sent in error and the appointment is now Thursday....costing my company money
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Tom King
(@tom_king97) reported
from
Bexleyheath, England
@virginmedia would you care to explain why our M500 WiFi package doesn’t go above 30mbps? Also why your customer service team don’t respond to any emails, calls and live chat messages about the issue. Would be greatly appreciated.
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Michael Shilling
(@MemoryGate) reported
from
Croydon, England
@virginmedia @itvcorrie I suppose all those students locked down in halls at my old uni @ManMetUni need something to do.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G
(@Day39_167) reported
@djsm1ddy @virginmedia same problem here too wifi and cuts out throughout the day and **** speeds with a 3.0 hub
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Luke Gildea
(@lukegildea90) reported
Hi @virginmedia, is it common practice for you to increase customers bills by almost 20% without telling them when they cancel so you can rob them without them noticing?
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Proht
(@Proht2) reported
@virginmedia U ARE SOOO ****, I PAY £50 PER MONTH FOR THIS **** AND DONT GET 1 % OF WHAT YOU SAY. I HAD A YOUTUBE ADVERT THAT TOOK 2MINUTES TO EVEN LOAD AND IT WAS YOUR AD, SAYING THAT YOU HAD FAST AND RELIABLE INTERNET. THIS IS A SCAM
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Josceline Joy
(@JossWalden) reported
@BethanyJCliffe When I go back home to my ‘rents house their Virgin Media is always shite. We have Sky in my flat and never had an issue (touch wood!)
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m
(@nocontextmlra) reported
@virginmedia dropped from my teams meeting because of your wifi. fix this immediately!!!
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ITSTOBYK
(@itstobyk) reported
I have spent far too much of my weekend speaking to and on hold to @virginmedia even when I have got to speak to someone it’s been a horrible customer experience not impressed at all.
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Mark
(@MarkNotagovbot) reported
@virginmedia Hello, I am a new customer paying £47/ month for broadband only. My TV is constantly buffering. The App recommends resetting router but that never helps. I have spent hours on many occasions trying to contact you but never get to talk to anyone. Help! Mark Gallagher
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Sally Golding
(@Sal_Golding) reported
@virginmedia No there are no issues it is only when watching programmes on netflix or on demand
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MrsLaVal
(@MRSLAVAL) reported
@virginmedia your automated system sent a signal to 'fix' my slow Internet half hr ago. I've had zero Internet since. Can I at least have slow Internet again please
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Sean
(@Mrseanc) reported
@virginmedia We contact virgin everyday they just tell us what want to hear but ultimately nothing is done and we are back to square one the next day. We understand that there is a 14 day cooling off period after installation to cancel the contract...