Virgin Media

Virgin Media Outage Report in Lewisham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lewisham, Greater London, England 02/28/2026 07:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lewisham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Southwark, Hammersmith, Wembley, Newham, City of Westminster, Hackney, Croydon, Hampstead, Mitcham, Welling, Islington, Paddington and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • devanHD DvnBrxtn (@devanHD) reported from Lambeth, England

    Crashed #virginmedia again. All day no #WiFi Shite customer #servicevirginmedia No #internet all day. 40 minutes on hold. Hung up in disgust. #worstwifiprovider Moving from #virgin now. #shiteservice

  • DanStratford84 Dan (@DanStratford84) reported from Wandsworth, England

    @emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all

  • chelsian Hadders (@chelsian) reported from Epsom and Ewell District, England

    @virginmedia 35 mins plus on the blower, still not answered. You customer service is a shambles. No info on the website either. Hanging up and going for a run,hopefully someone has pressed ctrl Alt del by the time I get back! 🙄

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬

  • APM_Stephen APM External Affairs (@APM_Stephen) reported from Camden Town, England

    It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"

  • danidelavega Dani (@danidelavega) reported from Sutton at Hone, England

    @virginmedia shocking WIFI service, well, lack of, two days in a row. Sort out or I’m going back to Sky. You cannot treat customers like this. Embarrassing

  • lulumr Lulu (@lulumr) reported from Ilford, England

    @virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.

  • abivedder Abi ن (@abivedder) reported from London, England

    @virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.

  • rob_ford Rob Ford (@rob_ford) reported from Bromley, England

    @virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    Nothing goes down more than @virginmedia

  • MxAshleighLoeb Ashleigh Jade Loeb (@MxAshleighLoeb) reported from Islington, England

    So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4

  • marvelreid83 Darren Reid (@marvelreid83) reported from Romford, England

    I start off in a good mood until I speak to @virginmedia customer services! Never understand me so never get my issues resolved! Seriously!!!! 🤬🤬

  • ThistletonM Matthew Thistleton (@ThistletonM) reported from Ilford, England

    @virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.

  • JohannaWhitaker Johanna (@JohannaWhitaker) reported from Islington, England

    @billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.

  • becca_lewis93 Becca Lewis (@becca_lewis93) reported from Islington, England

    @virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...

  • NickAnstead Nick Anstead (@NickAnstead) reported from London, England

    Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @virginmedia What a joke. Jack up my bill for £5 a month with no notice. Argh time to look for a new service provider I think .

  • chelsian Hadders (@chelsian) reported from Epsom and Ewell District, England

    @virginmedia still on the phone, still not working 💤

  • MarcJTaylor Marc (@MarcJTaylor) reported from Tottenham, England

    @virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaffakates Katie (@Jaffakates) reported

    @virginmedia Wireless connection - signal drops on phones and laptop at the same time every hour or so for a few minutes then seems to come back

  • akashkedia84 Akash (@akashkedia84) reported

    @virginmedia I called up customer care number..they did checks. restarted equipment etc and then confirmed there is a fault..i am sick and tired of your service..jt has been nothing but a nightmare

  • cycophy Cyco (@cycophy) reported

    @virginmedia How do I speak to someone because I am now recording 12 mpbs. Zoom calls not working having to constantly restart router for a spike in speed then it returns to shite

  • AdamskiSavage Adam Birch (@AdamskiSavage) reported

    @virginmedia my broadband has been out for an hour and a half now and I need it to do my job! Website is useless and keeps telling me nothing is wrong but there clearly is. It's also telling me that my landline isn't working but it is! Please help.

  • grimsbymike Mike Day (@grimsbymike) reported

    @virginmedia I still have a complaint o/s C-040121980 from 13th January 2021 and despite repeated emails and tweets, Hetty has not responded. She assured me that she would oversee until the £118 refund was sent and the complaint could be closed. Its now over 5 weeks. Can you please respond

  • oheilis John Healy (@oheilis) reported

    @virginmedia trying to port my number across having received a new sim. Fill in the form online and it says there is something wrong. When I call tech support (at 3pm on a Wednesday) it says the dept is closed. Can you help?

  • Chrissanders13 Chris Sanders (@Chrissanders13) reported

    @virginmedia to add to the frustration, the signal boosters that were supposed to be here today still aren’t. Engineer left his number and told me to ring him if it went off again today. Someone mentioned earlier a min spec for tv’s etc - what is that as mine is less than 2 years old and 4K.

  • Suspective_OG Effectiveness (@Suspective_OG) reported

    @virginmedia No tried all and still nothing. When I checked the service checker at the time it went down, it stated that there was a issue in my area, now I check and it says it’s all fine, however internet still not working.

  • jpennie Joanne Pennie (@jpennie) reported

    @virginmedia asked for a simple change to my Mail account. 3 hour long calls later and email account completely messed up. Now facing migrating 30 years worth of accounts linked to this address. Can’t face another useless support call 🙁

  • _SanDhanda_ SanDhanda (@_SanDhanda_) reported

    @SimShergz @virginmedia Apparently it's a thing for bare people. Used them for a year, so ****