Virgin Media Outage Report in Lewisham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Islington, Croydon, Hammersmith, Ilford, Romford, Southwark, City of London, Barking, City of Westminster, Tower Hamlets, Paddington, Wembley and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Phil Marriott Ⓥ
(@phil_marriott) reported
from
Camberwell, England
@laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.
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Euan Wilson
(@_euanwilson) reported
from
London, England
One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful
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Stephen
(@stephen_09) reported
from
Hammersmith, England
@virginmedia Hi, no service in W12. Router has been rebooted but still just flashing green. Been like this on/off for 24 hours.
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Priya🦋
(@sayitrightltd) reported
from
Kensington, England
Hey @virginmedia ... my WiFi has been down for over an hour now. Unable to WFH without working WiFi. Help.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@ambsonthescreen @ruskin147 @virginmedia Doesn’t work. Was down an hour ago and now just says we’re aware of an issue etc etc
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Paul Malin
(@Paulmalin10) reported
from
Camberwell, England
@virginmedia No service in SE 16. Impossible to logon to a/c, service update says no issues in area. Help!
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Dave Cross
(@davorg) reported
from
Wandsworth, England
Hi @virginmedia. My street WhatsApp group shows that all of your customers on this road have no broadband service. A Google news search shows the problem is wider. Your status page is broken. Please give us some information.
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Shelley Burke
(@ShelleyBurke23) reported
from
Wandsworth, England
@ruskin147 @virginmedia No service here in SW15
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.
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Fiona Graham
(@FionaGraham) reported
from
London, England
@ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.
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Steve O
(@journeymansteve) reported
from
Camberwell, England
@JohnD0956 @WISE16 @virginmedia Gits ..... most of London down I’m hearing
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Dino
(@dianaziedina) reported
from
Kensington, England
@virginmedia @virginhelp Things are very bad on w10!!!!! No internet once again😑😑😑
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Jason Robinson
(@jcronthego) reported
from
Camberwell, England
@virginmedia I have an error code S101, your web-site insists I call but your phone number says that I have to call back later as you are busy. I need to work from home. I need to get on-line now. Please help
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Esp when bulk of country working from home and now cannot and gust service is non existent
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@lemonfreshrob @virginmedia Me too....been 5weeks and service is shocking. Not settling for it anymore . Just contacted BT and they are gonna install me WiFi with them in 2 weeks fibre as was with them before for 3 years and never ever had an issue with them
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@virginmedia all broadband services not working in SW18. Having to connect and work via my iPhone using personal hotspot. What is status with your broadband service. You sit hang your phones up so cannot call you. Not great service
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Devantaylor_ @virginmedia I am on phone to BT now changing. The service at Virgin is appalling
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Catherine Gull
(@catgull) reported
from
Kensington, England
@virginmedia what is going on with the network. No service!
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Vicki Power
(@vickileepower) reported
from
Camberwell, England
@virginmedia No broadband at SE22 0DJ since 10am. Virgin phone auto test says nothing wrong with the service in my area. Help.
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Pipster..
(@viceregality) reported
from
Lambeth, England
Seems I’m not the only one having a problem with their @virginmedia broadband going down... bit busy working from home so if you could get it fixed that would be great.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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adil🇵🇰
(@AdilDbiggzZ) reported
@virginmedia fix my dog **** internet
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Sanjiv S
(@sanjiv_sach) reported
@virginmedia @virginmediacorp Trying desperately to get an email account unlocked, that was locked for no apparent reason. 20+ years of Blueyonder loyalty plus full Virgin cable, phone, TV services packages and cannot get a simple resolution from forum, CSRs etc. Some help maybe?
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Cassandra Mayer
(@cass19may) reported
@virginmedia so to you and for the many following this endless saga of grotesque customer service, I repeat the questions.
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Andy Evans
(@Trickeytree) reported
@virginmedia @JaynePDunn This response from an internet provider to a customer with connection issues advising them to check their status on line, priceless 😱
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Cassandra Mayer
(@cass19may) reported
@virginmedia now here's a shocker. Your service status yesterday was wrong. Just like every day since 8 Sept. No promised resumption of services at 3pm. In fact still no services at all.
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Sam
(@Sammybluebell) reported
@simonmayo @virginmedia Phone to cancel, they will probably give you a discount too
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Mark Scothern
(@MarkScothern) reported
@simonmayo @virginmedia Nope,@virginmedia only have text bots on customer service
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Dave
(@imtheirwifenow) reported
@virginmedia There's a definite issue thought-out the house but the bedroom in particular seems like a black spot.
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Cassandra Mayer
(@cass19may) reported
@virginmedia So now would be the moment to come clean, answer my questions and tell me what's really happening. I've spent hours and days on your text, online and phone customer service, as well as here without a single straight response. Just sent in endless circles.
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Cindy Kneale
(@KnealeCindy) reported
@simonmayo @virginmedia Don’t be ridiculous!! You will be asked to complete a questionnaire about customer service later btw 🙄