Virgin Media Outage Report in Lewisham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Ilford, City of London, Poplar, City of Westminster, Croydon, Harringay, Hackney, Wembley, Hampstead, Morden, Dagenham, Newham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
TV | |
| Ilford |
Internet | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9
-
360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days
-
Andy Cairns
(@andycairns) reported
from
Romford, England
@virginmedia No issues. Ran the test and it didn’t find anything either. Still no internet. Wired and WiFi devices.
-
Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
-
2Ø2Ø
(@ellisdawg) reported
from
Hackney, England
@gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤
-
katie
(@Katiewrightt1) reported
from
Croydon, England
@virginmedia waited 25 minutes before I got through and then your unfriendly staff member hung up on me whilst ‘searching for information’ 🤨🤨🤨. My internet never works and I’m getting 0 help....
-
Kevin McLoughlin
(@Kev_McLoughlin) reported
from
Merton, England
@virginmedia I did, I moved, Virgin cable is at front door but 2nd floor flat deemed insurmountable problem by engineers.jow I’m going from 140Mb @virginmedia to 3Mb BT. Disappointed to say the least.
-
Samantha Ovens
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.
-
Christopher Tulloch
(@VillianComplex) reported
from
East Ham, England
I thought BT were bad but damn @virginmedia is seriously awful.
-
Steven Hunter
(@sculptorini) reported
from
Eltham, England
Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.
-
Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!
-
360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days
-
Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint
-
Mike Oxmaul
(@SharifOmar3) reported
from
Hackney, England
@virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK
-
Mr Digital Panda
(@MrDigitalPanda) reported
from
Lambeth, England
@virginmedia got a message to say it was fixed but my internet is still down Fault Ref: F007494959 This
-
Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
-
#LondonNetworker
(@LondonNetworker) reported
from
Walthamstow, England
Virgin MEDIA down again!!!! @virginmedia
-
TxDxE
(@OfficialMrMac) reported
from
Romford, England
Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband
-
Sarah Garfinkel
(@DrSFink) reported
from
Islington, England
@virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.
-
Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachel George
(@George2Rachel) reported
@virginmedia No still can’t get hold of them. Tried the auto bot chat and it told me I was in a queue could be up to 4 hours this is now day 3. Service is appalling. Internet is bad. I just need a new router. Unable to watched Netflix or Disney plus both of which we pay extra for.
-
David Brown
(@davidwbrown60) reported
@virginmedia Since last post, service no better, even worse if that is possible. Last night, about 8 o’clock lost internet connection. Unsatisfying service, as we are paying for full package. Am looking at other suppliers to see if this is cheaper and better.
-
bruno legros
(@frenchguyinuk) reported
@virginmedia no everything is good with my broadband, just this trouble with the catch up that pass the time to go to C130 error
-
Les Pigg
(@piggypics) reported
from
Gateshead, England
@virginmedia So we are not just going to write it off as a bad job. Plus my mam finds it hard to understand the persons at the other end of the phone and why they ask for her bank details all we asked was to post out her password for her mobile account.
-
Chenna
(@chenna1985) reported
What a crappy service @virginmedia! You didn't send the new TV Box but sent only the cables. What should I connect the cable to? Old TiVo Box is incompatible! No help despite calling a few times and waiting in the queue an hour each time.
-
Mike Redman🌍
(@RatcatcherMike) reported
@virginmedia following transfer of an account from my son to myself, your on-line account system has somewhere retained my son’s email, so two email addresses appear in the drop down box for account selection. This means you a/c set up email doesn’t work - who will sort this out?
-
Dr Flloyd Kennedy
(@Flloydwith2Ells) reported
Why is @virginmedia blocked? Is it because they are impossible to contact anyway? So this just adds to the misery? #fail
-
Alan Coles
(@SidBoggle) reported
@virginmedia I have an engineer booked for this morning. Checked service in area SW10 and no issues reported but when I call it says there is a complicated issue?. Broadband and tv intermittent. Help ! I need to work
-
Jack Wilson
(@jckwilsn) reported
@virginmedia Hi, I called a week ago to sort out a new broadband contract, agreed a price, received confirmation with completely different price, called up again, was told it would be rectified immediately - the price is still wrong a week later. How do I cancel please?
-
Helena May
(@HelenaMay) reported
@virginmedia The whole street has been having problems all week. However your service status did not reflect this. And your Twitter feed didn’t either. It has been impossible to work. I think you have sorted out the problems now, thank you. But a VERY frustrating week.