Virgin Media outages and service status in Lewisham, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Lewisham, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 17, 6:25 PM GMT+1.
- Internet (73%)
- Wi-fi (13%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (2%)
- TV (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Lewisham, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Newham, City of London, City of Westminster, Bromley, Poplar, Welling, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 13 hours ago |
|
Newham
|
Total Blackout | 19 hours ago |
|
City of London
|
Internet | 24 hours ago |
|
Southwark
|
Internet | 1 day ago |
|
City of Westminster
|
Internet | 2 days ago |
|
City of Westminster
|
Internet | 2 days ago |
Nearby cities with recent reports
8 recent signals
7 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Mr. Whizz (@wysiwyg100) reported from Lambeth, England@virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch
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LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England@virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑
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Swami (@swami102) reported from City of London, England@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.
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Ritch Zablan (@blue_murdock) reported from Camberwell, England@virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?
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Deli (@DelDelovely) reported from Eltham, EnglandSo @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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Khaled Miah (@Khaled_Miah1) reported from Poplar, England@virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @Jaym7t5 My system is down since about 4pm
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Alex (@ameehan71) reported from Bromley, England@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
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Everest, Sam (@MrCADwiz) reported from Bromley, England@virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves
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Josh (@Jatkins__) reported from Camberwell, England@virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia Will this issue be resolved today
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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Carol Cunliffe (@cjcunners) reported from Bromley, England@virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England@virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..
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Chris 🏳️🌈🇪🇺 (@strutcakes) reported from Lambeth, EnglandCalled Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andrea crosby (@andreac14064810) reported@virginmedia And yet two days later the email I was promised has not arrived I’m not surprised it’s your usual poor service take money from customers but very little help
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Dr Laura Jenkins (@LauraJks2015) reported@virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.
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Hughes #cans (@Hughes_is_great) reported@adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.
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Chris (@ChrisLew300) reported@VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.
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Man in Black 2125 (@In2125) reported@virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming
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Bec (@LeB00) reported@virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.
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Kevin (@TheDoctorMagic) reported@virginmedia Then use a more competent delivery partner. I was told to be in from 8am to 6pm. They eventually delivered at 8.45PM. @Yodel_delivery are not competent and make it impossible to contact anyone. @EvriDeliveryCom are equally as bad. Neither care about customer satisfaction.
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Gary Palmer (@GCpalms) reported@virginmedia You have the worst customer care ive ever dealt with. Absolute shambles. Ive spoken to 4 people now to cancel my already expired contract and none of them can do it, and seems youve put me onto another contract over double what my last one was. Awful company.
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Gloucester Glass (@gloucesterglass) reported@virginmedia I appreciate you taking the time to reply but I am now looking at alternatives. My home internet drops out far too often and mobile signal in Quedgeley is no way good enough for 21st Century.
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Kate (@oftenFrazzled) reported@O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling