Virgin Media outages and service status in Lewisham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 2 outage signals in the last 24 hours around Lewisham, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 19, 12:31 PM GMT+1.
- Internet (70%)
- Wi-fi (13%)
- Total Blackout (11%)
- E-mail (5%)
- TV (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lewisham, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Newham, Southwark, Poplar, Bromley, Thornton Heath, and City of London.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Wi-fi | 19 hours ago |
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Internet | 1 day ago |
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TV | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
8 recent signals
5 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia Will this issue be resolved today
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Nathan Talbot (@nathantalbot) reported from City of London, England(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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Adam Thomas (@AdamJT99) reported from Bromley, England@virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.
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marksonofjohn (@marksonofjohn) reported from Camberwell, England@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
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kevin richardson (@kevinri00714924) reported from Poplar, England@virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again
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Kristian Lommi (@KristianLommi) reported from Bromley, England@virginmedia Just been cut off for a second time this afternoon. Fantastic customer service offered my virgin media. Can someone please get in contact with me ASAP.
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Befitat50 (@befitat50) reported from Lambeth, EnglandYou still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Carol Cunliffe (@cjcunners) reported from Bromley, EnglandWhat a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
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Daniel Hillman (@hillmandan) reported from Bromley, England@virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up
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Michael Moorby 👑 (@MMOORBYx) reported from Bromley, England@jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Joshua Masters🎥 (@joshuamasters_) reported from Lambeth, England@virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.
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Millwall halfwayline (@millwalljdb) reported from Camberwell, England@virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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Aneesh Varma (@AneeshVarma) reported from Bromley, England@virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves
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Ade Liard (@AdrianLiard) reported from Bromley, EnglandDear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cakes6G | Art on Objkt (@Cakes6G) reported@MickeyDN7 @virginmedia @SkySports Why do you bother giving your money to these huge, crap corporate entities is beyond me!?
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Al (@thedarkweeally) reported@heid_the_baw_ @virginmedia Try You fibre been with them 18 months, no issues I took the cheap package 100Mbs download speed 25 quid a month but they're offering better deals now.
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Nigel barber (@Nigelbarber12) reported@virginmedia @jrdOvn And this is why I’m cancelling my contract. Shocking service.
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davy patterson (@DavySdpatterson) reported@DavidPaintdw @virginmedia They are the worst , best thing ever getting away from them 👎
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David Bartholo (@DavidBa97629651) reported@virginmedia There’s no point in me DM because you won’t change it just for me however I hope you take notice of the number of customers raising this as an issue, I would ask you to consider elderly folks like myself with joint and mobility issues who don’t wish to keep pressing the remote
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Ponzi (@AiurKan) reported@MrSajjadengland @Starlink Had Virgin media 350mbs phones and wireless cameras kept lagging for 3 years, so often using phone data because of it Now I have 200 Mbs plan and everything is working perfect no data issue or wife complaining about , nothing is lagging , I did run a stress test and all good
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Jimmy Swanston (@jimswanstonlive) reported@virginmedia @EllisMartin Hoping for refund on it everyday there seems to be a problem with my broadband or tv and pay enough money each month
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Neil Skivington (@glentfc27) reported@virginmedia Any idea when the ongoing issues with the Sky Sports X button are going to be resolved. It's been going on quite a while now.
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⭐️LittleOne⭐️ (@missinflower) reported@virginmedia Worst customer service I’ve ever experienced! Been waiting a month for broadband! Awful!
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Andy (@sadelta99) reported@andy_nicks60 @virginmedia Thinking of leaving them myself due to this same issue - don’t want just a Streaming box - and their info during a fault is absolutely ridiculous and too many lies