Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Newham, City of Westminster, Southwark, City of London, Poplar, Bromley, and Thornton Heath.

City	Problem Type	Report Time
Newham	Internet	1 day ago
City of Westminster	Internet	1 day ago
Southwark	Internet	1 day ago
Southwark	Internet	2 days ago
City of London	Total Blackout	3 days ago
City of Westminster	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Josh (@Jatkins__) reported 4 minutes ago from Camberwell, England

  I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

• 
  Catt Hurman (@catt_hurman) reported 7 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  Francisco Soler (Jr) (@jrseloto) reported 9 minutes ago from City of London, England

  @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

• 
  Kristian Lommi (@KristianLommi) reported 19 minutes ago from Bromley, England

  @virginmedia Just been cut off for a second time this afternoon. Fantastic customer service offered my virgin media. Can someone please get in contact with me ASAP.

• 
  A voice only (@Avoiceonly2) reported 22 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Mitzy (@mihaialaci) reported 22 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Michael Moorby 👑 (@MMOORBYx) reported 23 minutes ago from Bromley, England

  @jamesrhamilton @virginmedia Ones broken on Mainridge Road as well.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 25 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 25 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 25 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  hippychic (@Keldavey) reported 27 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Tim Hyson (@timhyson) reported 43 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Ritch Zablan (@blue_murdock) reported 45 minutes ago from Camberwell, England

  @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

• 
  Daniel Hillman (@hillmandan) reported 48 minutes ago from Bromley, England

  @virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 50 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Catt Hurman (@catt_hurman) reported 50 minutes ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

• 
  Baz, Wacky worm! (@mobiusb2) reported 58 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Daniel Hillman (@hillmandan) reported 58 minutes ago from Bromley, England

  Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡

• 
  Catt Hurman (@catt_hurman) reported 59 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Mabs Ahmed (@Mabs79) reported 59 minutes ago from Camberwell, England

  @virginmedia we have had on off outage since last night. The current service status states there are no issues in our area. Our broadband has been down since around 3pm? SE5 postcode

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  karl heaney (@karlheaney1978) reported 2 minutes ago

  Internet down and no information!!! North Ayrshire @virginmedia

• 
  BirchillsBoy (@BirchillsBoy) reported 3 minutes ago

  It's later this month I can put my notice in with Virgin Media. £40 a month for just broadband is too much. Speed is fast and the service has been good, but I am now running a 5G router alongside from Three at £11 a month rising to £22 next year. Similar speeds. Financial decision.

• 
  dharmi04 (@Dharmi04) reported 6 minutes ago

  @virginmedia hi I have a problem with my broadband

• 
  Magnolia’s Art (@Magnoli23215778) reported 13 minutes ago

  @elldivino @virginmedia ****!

• 
  Our Electric World (@O_E_W) reported 17 minutes ago

  @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

• 
  Martyn Lucas (@Martyn_Lucas) reported 17 minutes ago

  @virginmedia @iainsymac Really poor update! You need to get rid of it

• 
  Alison Baines (@AlisonBaines4) reported 17 minutes ago

  @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

• 
  Philip Robson (@philnap73) reported 18 minutes ago

  @InPostUK Thanks but @virginmedia say it is with you and down to you to deliver. How does this get resolved? It does not appear to have left your depot

• 
  Virgin Media News (@VirginMediaNews) reported 19 minutes ago

  Residents in parts of Nepal are being warned to move to higher ground as the threat of further flooding continues. Hundreds have been killed, thousands remain missing, and families in some worst-hit areas are returning to homes buried in mud to salvage what they can. More on Virgin Media PLAY

• 
  For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported 19 minutes ago

  @virginmedia over a month with broadband issues, still not rectified after being told intermittent service, engineer visit & new router. Now intermittent service AGAIN .Quick enough to raise prices but not fix problems. Still no compensation either. NOT HAPPY 😡