Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Southwark, Newham, City of Westminster, City of London, Welling, Bromley, Beckenham, and Westminster Abbey.

City	Problem Type	Report Time
Poplar	Total Blackout	2 hours ago
Southwark	Total Blackout	9 hours ago
Newham	Internet	20 hours ago
Newham	Internet	1 day ago
City of Westminster	Internet	1 day ago
City of Westminster	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Lauren Payne (@laurenbubs51) reported 53 seconds ago from Bromley, England

  @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

• 
  Josh (@Jatkins__) reported 9 minutes ago from Camberwell, England

  I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃

• 
  Tim Hyson (@timhyson) reported 11 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Nigel Ellway (@Nigelellway) reported 13 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Adam Thomas (@AdamJT99) reported 13 minutes ago from Bromley, England

  @virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.

• 
  Swami (@swami102) reported 17 minutes ago from City of London, England

  @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

• 
  Will Jennings (@willjennings80) reported 22 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Declan Higgins ☘ (@declan1968) reported 23 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 30 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Mamba 〽️🦋 (@imbranzo) reported 31 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  A voice only (@Avoiceonly2) reported 36 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Claire Champion (@Champion3Claire) reported 37 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Aneesh Varma (@AneeshVarma) reported 42 minutes ago from Bromley, England

  @virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support

• 
  Daniel Hillman (@hillmandan) reported 43 minutes ago from Bromley, England

  Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 43 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  Katie Haisman (@Katie3boys) reported 45 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  Daniel Hillman (@hillmandan) reported 47 minutes ago from Bromley, England

  @virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke

• 
  anne hill (@gorgeousuk) reported 54 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Alex (@ameehan71) reported 55 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Befitat50 (@befitat50) reported 58 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Omur Yeginsu (@futureminds) reported 2 minutes ago

  @TezzaBelle88 @virginmedia Hi, I have frequent problems with @virginmedia I am hoping to do same . They are very difficult and outdated with their services .

• 
  ✊️Tom✊️ (@SchecTom) reported 9 minutes ago

  @virginmedia had no Internet or TV since around 9pm last night. You guys fancy trying to actually fix it or?????

• 
  Ric M. (@revoraman) reported 11 minutes ago

  @Benleo Guess what, Ben. @Ofcom after making a complaint o them about @virginmedia inertia not to resolve a service paid for monthly, took the easy way out and copped out. 'Not in our ballpark'. Wonder who owns whom? A regulator not worth the paper it seems!

• 
  Ugly Balaclava (@uglybalaclava) reported 12 minutes ago

  @virginmedia @DavidVaughan5 We have a engineer here right now and change the hub over to a new one and it’s still not working. Flashing yellow lights. This is a network problem. What is happening please? Doesn’t look like a fix will be happening

• 
  Terry McCann (@hit_him_terry) reported 15 minutes ago

  For a service they failed to provide, @virginmedia isn't that fraudulent under consumer protection laws?

• 
  Mo (@Notts52) reported 19 minutes ago

  @BBCNews It is if you're a Virgin Media Customer with 360 box, even if you don't have TNT Sports. 👍 @footballontnt

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 21 minutes ago

  @virginmedia @RumouredRebecca I want to end my tv services early. I did ask for help a few times but you haven't responded yet. Why is this? Im still leaving no matter how many times you ignore me, your service is abysmal. I'm still paying even though I use Freesat. HELP PLEASE 🥺

• 
  Lawrence Landray (@Glawsloz) reported 23 minutes ago

  How about you supply the service I’m paying you for instead @virginmedia I now can’t have an engineer until 1st June so no Internet until

• 
  Brian N (@BrianNicholso16) reported 25 minutes ago

  @markenello @virginmedia Been through the frustrations too Mark. Almost made my blood boil, cut off several times while on long calls and took ages to manage to leave. Had issues afterwards too. Moved to EE and really happy and a UK call centre with very helpful folk. Fifty pounds a month less too!

• 
  Spike Lawson (@SpikeLawson1) reported 27 minutes ago

  @virginmedia What is it with the total indifference shown by virgin media? Service is down and we get three different timescales to fix it! They have obviously forgotten that we customers pay for their company