Virgin Media outages and service status in Lewisham, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Lewisham, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 5, 7:23 PM GMT+1.
- Internet (74%)
- Wi-fi (9%)
- Total Blackout (8%)
- TV (5%)
- E-mail (3%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Lewisham, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Bromley, Newham, City of London, City of Westminster, Poplar, and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 2 days ago |
|
Southwark
|
Internet | 2 days ago |
|
Southwark
|
Internet | 3 days ago |
|
Bromley
|
Internet | 3 days ago |
|
Newham
|
Internet | 3 days ago |
|
Bromley
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
6 recent signals
5 recent signals
4 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Everest, Sam (@MrCADwiz) reported from Bromley, England@virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work
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Mark ๐๐ณ๏ธโ๐ (@markselondon) reported from Blackheath, England@virginmedia Broadband gone down again in SE3 8HT area, Iโve reset the hub 3times and still no Wi-Fi or broadband. Iโm using data on my phone again.
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Richard Perkins (@anurbanpastor) reported from Bromley, EnglandAny particular reason @virginmedia why our broadband has been down all day? It's half term and we're chewing through our mobile data! Be terrific if you could make it right. Pretty sure it's nothing we've done at our end. Big valentine's love.
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Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia you owe me ยฃ241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service youโre contracted to?
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now thatโs sadly lacking. I hope there will be a ยฃ reduction in the bill for the lack of service??
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#TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England@virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.
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Mark ๐๐ณ๏ธโ๐ (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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anne hill (@gorgeousuk) reported from Bromley, EnglandMy day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays why do I keep getting Error Code: 30915? Iโve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Joshua Masters๐ฅ (@joshuamasters_) reported from Lambeth, England@virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.
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Philippa Rooke (@Flipringer) reported from Bromley, England@virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?
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Daniel Hillman (@hillmandan) reported from Bromley, EnglandGot to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming ๐ก
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Daniel Hillman (@hillmandan) reported from Bromley, England@virginmedia No and no . No idea , Iโm just the customer . Just want someone to ring me with exactly what is going on . Why canโt this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up
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Francisco Soler (Jr) (@jrseloto) reported from City of London, England@virginmedia If you were sorry, this issues was fixed long time agoโฆ
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Ferdi Rezvan (@ferdi_rezvan) reported from Blackheath, EnglandYour website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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Tuffcub (@Tuffcub) reported from Lambeth, EnglandHad many years of perfect service from @virginmedia broadband but its now dropping off about once a week. Very annoying.
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Everest, Sam (@MrCADwiz) reported from Bromley, EnglandGetting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.
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Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia 3 engineer visits across 4 weeks and still no wifiโฆ promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.
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Millwall halfwayline (@millwalljdb) reported from Camberwell, England@virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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๐ฏ๐๐๐๐๐๐๐๐๐ (@Deanobagio) reported@virginmedia Are you ***************. Theres a known issue in my area AGAIN just as the england game is on AGAIN. If i miss this game like i have the past 2 games because of your awful service ill be claiming an entire months compensation. I was down 4 days last week now its happening again.
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Some-Nick1976 (@Some_Nick1976) reported@virginmedia It happens almost every evening from around 8pm to 9.30pm. It is also quite poor on a Sunday afternoon for a number of hours.
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Catriona Salmon (@catrionasalmon) reported@virginmedia are you down In RG14? Unable To connect
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dystainak (@dystainak) reportedVirgin Media broadband down or very slow for anyone else?
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mark teasel๐๐๐ (@Mteasel67) reported@virginmedia Hi , my broadband contract with you is finishing today and I will be changing to another supplier. My DD payment is on the 26th of the month , am I ok to cancel my DD to you now ?
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NTANTU (@NtantuNow) reported@virginmedia Ffs you would have some internet issues on a sunday when the WC match it on. Canโt speak to anyone! Issue has been going on all day! Fix it!
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hockeymum#5 (@Hockeymum5) reportedSo @virginmedia send me a new hub router coz my old one needed a "boost" and it's worse! Can't even mirror my phone to TV to play a short video for buffering, jumping, stopping which I NEVER had an issue doing with my old router! Pointless "upgrade", want my old router back!
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Matt Walters (@mattwalters70) reported@virginmedia Congratulations for officially being the worst company that I have ever dealt with. Poor customer service with staff who DO NOT listen, staff that oversell contracts to vulnerable people, a website that is frankly awful, complaints that are not taken seriously.
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Jason Bourne (@SoloCeej) reported@young_financier my virgin media has been down for 2 weeks. still no progress
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claire bear (@clairebearcg) reported@Libra_Comms @virginmedia virgin media is completely ******* useless. they always pull this **** right when you actually want to sit down and watch tv ๐