Virgin Media outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent Virgin Media outage reports came from the following cities: Newham, Southwark, Poplar, Bromley, Thornton Heath, City of London, and City of Westminster.

City	Problem Type	Report Time
Newham	Wi-fi	7 hours ago
Newham	Internet	19 hours ago
Southwark	TV	1 day ago
Southwark	Internet	1 day ago
Southwark	Internet	2 days ago
Poplar	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Claire 🤦🎭 prefers animals to humans (@playgirlc) reported 9 minutes ago from Lambeth, England

  FFS - I wait 7 weeks for #BetterCallSaul to come back on for its final episodes, and fkn Virgin Media is down!!!!! Sort it out, now!!!!

• 
  Baltazarka (@MiaZagica) reported 16 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Claire Champion (@Champion3Claire) reported 22 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Catt Hurman (@catt_hurman) reported 23 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Lauren Payne (@laurenbubs51) reported 23 minutes ago from Bromley, England

  @virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!

• 
  Adam Thomas (@AdamJT99) reported 24 minutes ago from Bromley, England

  @virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.

• 
  kevin richardson (@kevinri00714924) reported 27 minutes ago from Poplar, England

  @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

• 
  anne hill (@gorgeousuk) reported 27 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  radz (@rtkosha) reported 30 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  Philippa Rooke (@Flipringer) reported 35 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Nathan Talbot (@nathantalbot) reported 39 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Kay Bak (@kaybaka) reported 41 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Tim Hyson (@timhyson) reported 42 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  WilsonGao (@WilsonGao10) reported 43 minutes ago from Lambeth, England

  @virginmedia @VMSolutions_ hay I just want to transfer the account ownership to my roommate. But I tried to call u three times, each time I hv to wait 2hrs, but no one could help me to solve it, only transfer to other departments, and wait !!!!!!

• 
  Jane Common (@JaneCommon) reported 46 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  A voice only (@Avoiceonly2) reported 47 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Everest, Sam (@MrCADwiz) reported 49 minutes ago from Bromley, England

  @virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work

• 
  Julie Compton (@joozuk) reported 51 minutes ago from Bromley, England

  @virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv

• 
  Nigel Ellway (@Nigelellway) reported 53 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Catt Hurman (@catt_hurman) reported 53 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jebsy (@Jebsy40) reported 4 minutes ago

  @colinmufc2 I have been kept on hold and passed around while trying to cancel out of contract services by peoole who don't understand that others have principles and can do without or pay more for better service. Some people just want change @VirginMedia, not 50 minutes of bs and retentions.

• 
  Jimmy Swanston (@jimswanstonlive) reported 6 minutes ago

  @EllisMartin @SkySports @virginmedia Funny enough it was working when I watched the EFL cup when Watford played so something wrong somewhere it annoyed me as I couldn't watch the Huddersfield game first game of the season it sucks

• 
  Chris Gibbs (@ChrisGibbs9973) reported 7 minutes ago

  @virginmedia so no red button access for 4 days now , apparently your " working on a fix " as per on screen message but twice i have gone through the maze to chat someone in messages and whenever you finally get to a person they choose not to engage in the conversation. CANCEL

• 
  Utugg Umwer (@UtuggUmwere43v) reported 11 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Tony P* (@Alfie_KC) reported 12 minutes ago

  Done with @virginmedia now. Abysmal customer service,

• 
  Adrian Caswell (@CaswellAdrian) reported 12 minutes ago

  @bmstewart2004 The same with Virgin Media a few months ago. If they hadn’t been so greedy they would still have a customer. I’ll never go back to a big corporation if there’s an alternative.

• 
  Doc (@Trout_Finger) reported 13 minutes ago

  @virginmedia is the red button issues being sorted..its taking the pizz now this issue

• 
  Andy Wright (@ncfcandywright) reported 14 minutes ago

  @MickeyDN7 @virginmedia @SkySports Sky customer having the same issue, so I'd say the problem is on Sky's side not Virgins

• 
  RyanCartier (@RyanCartiers) reported 17 minutes ago

  @virginmedia No, that has resolved nothing. A fundamental change to actually learning to provide timely customer service is required. 6 min. to schedule a call back 20 min. later - approx. 30min lead time Pick up phone and resolve issue <5 minutes. who needs math class?

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 17 minutes ago

  So @virginmedia after 15 years as a customer for broadband don’t deem you worthy of a recordable 360 box if you want to use them as a sole provider instead of Sky and only offer a streaming box that won’t work if your internet goes down. #AwfulCustomerService #Sky