Virgin Media Outage Report in Lewisham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Poplar, Romford, Harringay, City of Westminster, Newham, Dagenham, Hampstead, Croydon, City of London, Southwark, Paddington and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Total Blackout | |
| Ilford |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.
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ANT
(@pantsant) reported
from
Camden Town, England
Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia
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will jennings
(@willjennings80) reported
from
Lambeth, England
@virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.
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Ankit Sharma
(@B4BRAHMINS) reported
from
Banstead, England
@virginmedia working from home once in 2 months and the same day your internet is not working in my area. Whats the point of paying such a huge monthly bill. Complaint number: COM103378725. Get it resolved or pay back the money i have paid for this month.
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Medan
(@sumnjam) reported
from
Tottenham, England
@virginmedia You have send me new one couple weeks ago and that one is not working
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Faye
(@mclellan1997) reported
from
Sutton at Hone, England
The people at @virginmedia are so rude.....
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
@virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.
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David Hannam
(@tiggermethis) reported
from
Bromley, England
@virginmedia Magically the issue has after a few hours resolved itself....engineer stood down! 🤔
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Ari Gork
(@arigork) reported
from
Camden Town, England
Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs
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Charlie Miller
(@charlie_miller) reported
from
Lambeth, England
@virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.
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Adey
(@_adeyabdullahi) reported
from
Camden Town, England
@virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also
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Medan
(@sumnjam) reported
from
Hackney, England
@RosellaDegori @virginmedia Is still out in N16 from 4pm yesterday. When you check status it says OK but I think they are lying. Help is possible to contact in Tuesday 08am, i am getting fed up.
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Law
(@lawrie774) reported
from
Sutton at Hone, England
@virginmedia day four and still no phone line, not had one call returned, not received an email as promised, this is on a business line costing me a fortune in business.2nd time I've had an issue this year. Terrible company to deal with.
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Drew
(@Drew_Kerr) reported
from
Lambeth, England
Great. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.
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OM.
(@omlazo) reported
from
Islington, England
@virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!
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Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia @RosellaDegori Despite several attempts and restarting, service is still down in N16 impossible to contact help. When yiu run service check simply says everything is OK, well is NOT
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Maria Rosamojo
(@Rosamojo) reported
from
Camden Town, England
@virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing
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John Green
(@johngreenn) reported
from
Lambeth, England
@Andrewcowderoy @virginmedia Down in #brixton too ;(
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Peter Downer
(@pdowner87) reported
from
Bexleyheath, England
@virginmedia this company seems to have zero respect for existing customers. Poor customer service and no help at all. I will be looking for alternative more respectful companies to deal with.
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POUTMEDIA.Lesauvage
(@lesauvage) reported
from
Islington, England
@virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dario
(@dariquo1) reported
@Zak511 @virginmedia Major power outage
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Sandie Shaw
(@Sandie70544329) reported
@virginmedia Any idea when this issue will be resolved? Thanks
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Gordon McN 💙
(@gordonmnc) reported
@virginmedia Standard copy and paste answer. I asked will it me up and running for football or do I have to find a friend with sky and seriously concluded moving to sky been with virgin over 15yrs and this happens way too often. Never get a refund as you get 1-5 working so no refund.
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Glenn Macandrew
(@GMac1985) reported
@virginmedia is there TV issues in Northampton & are the support lines (150) that busy they can't take a single call all afternoon? I have been trying to since 1pm today to resolve both issues Any assistance greatly appreciated Thanks in advance
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PAUL BOYNE
(@paulboyne138) reported
@virginmedia is it still down ?
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TraceyMA
(@traceyma69) reported
@virginmedia I can’t connect to Netflix or Disney+ either - is this due to the outage too??
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Scott Battisson
(@RevclownEric) reported
@virginmedia how can i check your service page when your page is not working,
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Jacqueline
(@blue0773) reported
@virginmedia @jockthumper I take it this is a national issue? I am in Glasgow. Called 150 and only receiving a recorded message to call back and website isn't working either ☹
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dawnchilds
(@dawnchilds_dawn) reported
Come on Virgin give us updates that are truthful. We pay a premium for a service that you seem unable to supply. I hope to see a meaningful reduction on my next bill not the measerly £5 you offer. #virginmedia
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John Allen
(@JohnAllenUK) reported
We all pay @virginmedia @richardbranson a large amount for access to the channels. Your attempts to fix the problem have made it worse. #virginmedia #virginmediadown #virginmediaoutage