Virgin Media

Virgin Media Outage Report in Lewisham, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Lewisham, Greater London, England 03/22/2026 10:50

March 22: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Lewisham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Wembley, Paddington, Camden Town, Hammersmith, Croydon, Poplar, City of London, Harringay, Newham, Southwark, City of Westminster and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.

  • chasedcunha Chase D'Cunha (@chasedcunha) reported from Bromley, England

    @virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.

  • contact400 nobbly bobbly (@contact400) reported from Romford, England

    @virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown

  • robskils Robin L-S (@robskils) reported from Wandsworth, England

    Just as I'm starting to think there's hope for humanity, I try calling @virginmedia customer services. Then I remember what a hopeless pile of sh1te modern life has become. #virginmedia #virginmediadown #virginbroadband

  • al_hereford Al of hereford (@al_hereford) reported from Kensington, England

    @virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.

  • goonerlgh Lawrence Hooker (@goonerlgh) reported from London, England

    @virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...

  • lizmcdonnell1 liz mcdonnell (@lizmcdonnell1) reported from Lambeth, England

    @virginmedia can you at least give some response about your shocking service everything is down at mine tv internet etc with teenagers and work not fun

  • markhayo MarcHayo. Former ditherer. Now pro hard-changed EU (@markhayo) reported from Kensington, England

    Respect to the engineers @virginmedia Consistently maintaining such a complex network is a tough job, especially at a time of exceptional demand. Whingeing the instant something as advanced as an internet network goes wrong is such a self-regarding 1st World problem. Shame on us

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.

  • matthewcarter7 Matthew Carter (@matthewcarter7) reported from London, England

    @giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Lambeth, England

    For the fourth time today since the lockdown @virginmedia have had a fault & we’re without WiFi. It was fixed for exactly one hour & has just gone out again. Pathetic service, really

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!

  • AStrangerJ A.j. Stranger #UTAG (@AStrangerJ) reported from Bromley, England

    @virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄

  • Paulmalin10 Paul Malin (@Paulmalin10) reported from Camberwell, England

    @virginmedia Thank you. It’s back. It really must be possible to give faster and better information when an outage is so widespread. 4 hours to admit the problem. No indication of coverage, cause or duration.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Cillian74899730 Not.Cillian (@Cillian74899730) reported from Dublin City, Leinster

    @virginmedia @Charlie09522630 My connection keeps turning off randomly every 5 - 20 mins. I've heard many other people have the same problem so please fix it soon. I have a online assessment to do and a cash cup 🙏

  • rubyloonat rubyloonat (@rubyloonat) reported from Dewsbury, England

    Fix the connection @virginmedia no internet all morning and afternoon 🙄so frustrating #virginmediadown

  • samiq Gilbert Corrales (@samiq) reported from Gateshead, England

    So not only I don’t have internet on @virginmedia but the site to check my account is also down and doesn’t allow me to sign in. Customer Center only starts working at 8am 😔

  • mummyhulk Lucy (@mummyhulk) reported from Southampton, England

    @virginmedia I am absolutely disgusted right now! My internet has been so slow since the weekend (dial up in the 90’s was quicker!) I have text the number to number I was told to and I have messaged on the chat and NOTHING!

  • Matt_Davies_01 Matt Davies (@Matt_Davies_01) reported from Heath and Reach, England

    .@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬

  • UKLightCreation Bryan Light (@UKLightCreation) reported from Redcar, England

    @virginmedia Have had this issue since I joined Virgin

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia when virgin media say there here to help and listen. Lol really dont listen to them is all lies. Amaxing how I lost my job because of the virus. And they would wait a few months to sort it. Switched off thanks for nothing honestly disgusting company.

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia I love how you treat us costmers. Though and still want paid🤔🤔🤔🤔. So tell me what avenues can I take for the mess you put me. Was after willing to pay once all this passed but no you switched me off. Won't put me back on till I pay 2 months back. Ps my kids even hate VM.

  • JohnTru90613516 John Truesdale (@JohnTru90613516) reported from Airdrie, Scotland

    @Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service

  • badassscotsman Jim Auld (@badassscotsman) reported from Dundee, Scotland

    @virginmedia Web chat where you have to wait. And they never come back. Sorry did that like many many others never got anything sorted. I how have spoken to the ombudsman to try to sort this I have done the email. Spoken. And sent letter. As the ombudsman said. Still waiting to here from you.