Virgin Media Outage Report in Lewisham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Hackney, Hampstead, Fulham, Greater London, Croydon, City of Westminster, Southwark, Poplar, Wandsworth, Harringay, Romford, Newham and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| London |
Wi-fi | |
| Hackney |
||
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Tony Kinson
(@mrkinski) reported
from
Bexleyheath, England
After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Camden, England
@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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JJ Hazan
(@HazanJJ) reported
from
Blackheath, England
@virginmedia Still down in Lewisham SE8 for me
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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ALICE AND THE INK
(@aliceandtheink) reported
from
Royal Kensington and Chelsea, England
In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Hough
(@SteveH57) reported
@KelseyMc_KM @virginmedia VM what is the problem in the London EC1V area? No Internet since Monday and now your website isn't even giving fix time estimates. All I know is it's not a local problem.
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Chally
(@Pro_Chally) reported
Virgin Media Wi-Fi, why do you keep going down on me?
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Kaleigh Donoghue
(@KaleighDonoghue) reported
@virginmedia This is terrible been trying to get tickets from 9.55am this morning like everyone else!!
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Wayne Butler
(@wbutts73) reported
@virginmedia What an absolute farce ! The app & website down all day , now only to be told you have sold out . To who ? No one could access anything . Last time I will try and use o2 priority #o2shambles #virginmediashambles
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michelle heydon
(@michelleheydon3) reported
@virginmedia How can they have been sold when no one could get on the app all day? Impossible! @peterkay_co_uk you’d better put some more dates on for us poor people that spent all day refreshing the app! This is 2022 should it really be such a problem to get the system right?
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Matt Mitchell
(@Matt83887016) reported
@virginmedia You said you ‘turned the speed up’ on your internet services but they’ve went down, sort your **** out you useless *****
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Richard McKenzie
(@Rickymck) reported
@virginmedia We never got a chance! Will be checking the terms and conditions for cancellation of my contract!
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- ̗̀αℓкαяιѕ ̖́- 🏴🇬🇧🇦🇺🏳️⚧️
(@TheAlkaris) reported
@MarcusTechKat "Oh you're leaving us, here let us **** up your connection." Same **** happened with me when I tried to switch from BT to Virgin Media years ago. Connection was so **** after changing that it couldn't even stay stable for 5 minutes.
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Sean Kelly
(@l355th4n3) reported
@virginmedia had Internet issues earlier in the day. once resolved, reset my router and modem set up without touching anything other than the switches on the wall now I have no Internet at all and the test on site says its not set up properly which b4 reset it was. Help please.
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eQuilibrium
(@g10nad) reported
@virginmedia my bb is down after hub5 install. You call centre is down. What to do?