Virgin Media Outage Report in Charlton, Greater London, England
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The latest reports from users having issues in Charlton come from postal codes SE7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Charlton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Charlton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Fulham, Croydon, Balham, London, Hackney, Barking, Leyton, Romford, Streatham, Lewisham, Belsize Park, Enfield Town, Bermondsey, Wood Green and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Wi-fi | |
| Balham |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Charlton, England
Latest outage, problems and issue reports in Charlton and nearby locations:
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Let’s see if you can keepie uppie the signal to your customers
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia broadband not working in IG2, sort it out virgin, how can we WFH, when we can’t given get the service, hope you are going to refund us for loss of service,
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia Hi still waiting for problem to be fixed. @richardbranson We need the broadband to work in these times when we are expected to stay on our island 🌴, sorry I meant out 2 up 2 down, but pay a fortune for a service we are not receiving 😢
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Kacper 🧅
(@kourcper) reported
from
Tottenham, England
virgin media fix your ******* wifi
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George Bullen
(@GeorgeBullen95) reported
from
Bromley, England
Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.
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Emma Quick
(@EmmaAintQuick) reported
from
Wandsworth, England
@AnaBooks @virginmedia Trying to teach my adult tap class tonight was impossible, couldn’t even hotspot from my phone because I’m on Virgin Mobile and that was down too!
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BANNERWORX
(@BANNERWORX) reported
from
Croydon, England
@virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia this intermittent problem has been going on for a few weeks in Chingford. Fed up with it.
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Damien Gorson
(@DamienGJPG) reported
from
Wandsworth, England
@IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20
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Rabzzz
(@rabzzz_) reported
from
Merton, England
@virginmedia fix your stupid internet kmt
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Simon Bostic
(@lifesmarrow) reported
from
Lambeth, England
@virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown
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Neil Wigglesworth
(@Neilwigg) reported
from
Bromley, England
@virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)
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Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
**** Virgin Media, ruined my film
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...
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Daniel W
(@damawa42) reported
from
Camden Town, England
@Motski @virginmedia Except 22:18, I think! (for me at least, unless the outage was very short)
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thereshegoes
(@thereshegoes17) reported
from
Merton, England
@virginmedia There still seems to be a problem with internet dropping out
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Rock'n'Rollbookclub
(@e17RnR_books) reported
from
Walthamstow, England
@petefowlerart @RoughTradeBooks @JonSavage1966 @robinturner @thesociallondon @jamesendeacott @kierboyo Virgin media problems I think
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Dudley & Co Roofing Ltd
(@dudleyandcoltd) reported
from
Barnet, England
Any elses Virgin down 👎🏻 #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Natsss 🦋
(@nataliemayybs) reported
absolutely shocking service from @virginmedia first of all they hang up mid call every time you phone and then you try to renew your package and they want to charge you an extra £25 for the bundle you have, so decided to just end my contract and they didn't even seem bothered 😡
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𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧
(@kchalmers_x) reported
@virginmedia Over 24 hours later, spoke to 3 different advisors & it’s still not back on. What’s the bloody problem?!
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Marcus Patrick
(@marcuscpatrick) reported
@virginmedia I've been told that before, but as I said, every time I'm told it's been fixed, the problem persists. As I also said, this has been the case for FIVE weeks. Not acceptable.
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ToG Smackeddie
(@TRFCedd) reported
@virginmedia @Jakeyou38286108 Has he shown you all the critical errors, fatal errors and warnings on his superhub network log yet too? Feels bad seeing a mate get ripped off.
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Andrew Botterill
(@AndyBotterill1) reported
@virginmedia I must say, I feel really frustrated with the service. I have spoken to someone this morning and this afternoon who have all told me to wait and see if it is solved by tomorrow as it may be down to local issues. Considering the symptoms, it seems obvious to me that the issue...
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Graeme
(@gmichie7) reported
@virginmedia Yes your service page says its Still out...which o k know. Meant to be fixed by 5 but have heard that for the past17 hrs
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Dr. NNeka, PhD
(@nnexs1) reported
@virginmedia There was no resolution. I've called several times since then and have been told ita being looked into and someone will give a call. They never do...even the fact that there is no record of this complaint shows how flawed the system is.
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James O'Hara
(@batsterohara) reported
@virginmedia Yes it is. 8.20pm. Yesterday it was down from 1.05am until 4pm. This is just ridiculous. I am isolating and rely on Wi-Fi for my business
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⛈☄
(@no1zakkurafan) reported
@virginmedia how can i get thru to the customer care team? the resolutions team told me to call the only number on your website but i don't know which options i need to press to get through to them.
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Dan Fage
(@dan_fage) reported
@virginmedia How can you justify a new customer deal for £38mth/18mths but wont give to a customer of 15yrs+ anything close to it and charge >£80mth?