Virgin Media Outage Report in Charlton, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Charlton come from postal codes SE7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Charlton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Charlton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Croydon, Islington, Welling, London, Bermondsey, City of Westminster, Leyton, Charlton, Finchley, Beckenham, Hackney, Mitcham, Tower Hamlets and Holborn.
| City | Problem Type | Report Time |
|---|---|---|
 Wood Green |
Internet | |
| Chigwell |
Internet | |
| Ilford |
Internet | |
| Croydon |
Internet | |
| Islington |
Internet | |
| Welling |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Charlton, England
Latest outage, problems and issue reports in Charlton and nearby locations:
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Kim Edwards
(@KimEdwards48) reported
from
Stifford, England
@AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Paul Lewis
(@paulstevenlewis) reported
from
Mill Hill East, England
@virginmedia So you cancel the service months if not years before the 4G replacement is a really extensive alternative, while increasing your prices and telling customers “sorry, but that’s tough”. I understand your team is just at the sharp end dealing with flack, but that’s really bad of VM
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia Green up/down arrow flashing and router restarting
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Mark Kelly
(@GlueWhichBinds) reported
from
Walthamstow, England
@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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foy
(@stuart_foy) reported
from
Haringey, England
lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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Carol Dover
(@CarolB29041964) reported
from
Stifford, England
Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
Haringey, England
@virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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Alex
(@ameehan71) reported
from
Bromley, England
@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JC
(@Jamz20_) reported
Honestly don’t care if I get banned @virginmedia. U man are beyond a joke!! Fix up asap or I’ll ******* throw c4s at your hq and we’ll see who has the last laugh
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Eliot777
(@Eliot7773) reported
@virginmedia fix ur dead internet
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BruhMomentum
(@BruhMom84424981) reported
Why the hell did my connection go off for 30 seconds mid game. @virginmedia please fix this
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Ryan C
(@RyanFandS) reported
@virginmedia seriously. Outtage from 8.30 onwards on NYE. Website "no known issues." Awful, awful service. You're not even value for money when the service works!
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WalsallMatt
(@walsallmatt) reported
Virgin Media in walsall ws2 area...KINDLY GO **** YOURSELF! As you were people
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chris reynolds
(@chrisre79148623) reported
@virginmedia help my router has crashed out and internet access denied in the router settings
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Dr Chris Owens
(@likesohushhush) reported
Just had an email from Virgin Media including the chilling line: “Learn about your household’s tech habits”. I sincerely hope all my broadband provider knows about my tech habits, other than my network use, is that I use a strong firewall to stop them snooping.
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RosePetal
(@RosePet58349102) reported
@ktsimmo @virginmedia My phone line has been crackling 2mnths now. Engineers still not fixed. I didn't use landline for 1mth they said they wouldn't charge and guess what they did!! Today its been on & off all day. Im going to leave. I even put in an official complaint 1 month ago to date no response.
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𝐋𝐮𝐤𝐞
(@Luke_MCFC) reported
@MCFCByron Virgin media is crap isn’t it?
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Max Gilbert
(@mgilberties) reported
@virginmedia Tried all that nonsense. Says no faults in the area and everything is performing just fantastically according to your online checkers. The reality is somewhat different. The hub is so poor, constant speed issues and your phone advice is “turn it off” that’s not a solution for me.