Virgin Media Outage Report in Charlton, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Charlton come from postal codes SE7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Charlton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Charlton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Harringay, Leyton, London, Enfield Town, Islington, Paddington, Bermondsey, Southwark, Camden Town, Hackney, Croydon, Charlton, Woolwich, Tower Hamlets and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Harringay |
Wi-fi | |
| Leyton |
Internet | |
| London |
Internet | |
| London |
TV | |
| Enfield Town |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Charlton, England
Latest outage, problems and issue reports in Charlton and nearby locations:
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Yes. Been like this since 24 March. Back up now but v slow speeds. Better than nothing so will just see out contract now 👍
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.
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raymondphill
(@raymondphill) reported
from
Bromley, England
@virginmedia Connectivity on your network is woeful.
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Nick Levine
(@nicklevine) reported
from
Camden Town, England
@siasiasia @OrrinEdenfield @maxi_vene @No1Dazi @virginmedia Thanks. I’m trying again now. It’s an appalling service. Been like this in NW3 for three weeks now
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@Dope007 @virginmedia I'm not ignorant of wider societal issues - I'm complaining directly to virgin media about the service they are supposed to provide on a forum that they use to disseminate information to their customers. Why you have jumped in this thread to criticise me is weird - moron.
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Simon Woolley
(@simonewoolley) reported
from
Lambeth, England
@virginmedia Hi. YouTube not working, constant spinning circle. Can you advise please.
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Terry Black
(@TerryDBlack) reported
from
Lambeth, England
Jesus Christ @virginmedia is beyond terrible. Please, save yourselves, avoid them at all costs! I can just about remember the internet.. the future looked so promising.. so exciting..
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nick caccavone
(@slicknick66) reported
from
Bromley, England
@virginmedia Hi there. I’ve been on the phone for over an hour to get cut off when transferred to customer services. Can someone message me so I can give details. I’m currently in queue again. Nick
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.
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SG
(@Gooner_Stu1) reported
from
Camden Town, England
@virginmedia Now 24 hours without broadband, you have the entire country being told to work from home and you can’t provide any details as to why. I understand you’re probably using fewer techs but I’d have thought you’d be able to triage a problem in less than a day, or know the actual issue
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia you did so well, I managed to log on for work from. 9-4 now normal service resumes.... #virginmediadown
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Malcolm
(@MalcolmDGama04) reported
from
Croydon, England
@virginmedia Not one person at your technical help desk knows how to configure a router.
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Steve Tran
(@Chihao) reported
from
Hammersmith, England
Yet again @virginmedia broadband and router is down. So is the website to check it. #useless.
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Ezzy Elliott
(@ezzye) reported
from
Hackney, England
@hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.
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Nick Spero
(@nickspero) reported
from
Barnet, England
@virginmedia abysmal service from Virgin - so so so disappointed - wish I’d never come across this horrendous company. #leftinthelurch
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please @virginmedia fix your street cab NW3
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Issues yet again. No connection at all now. Superhub keeps blinking green and the setup UI says “Internet (Access denied)”.
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Sasha Wilkins
(@LibertyLndnGirl) reported
from
Camden Town, England
@virginmedia my Internet’s been down since last night, your website keeps coming up with error messages so I can’t check my account…
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Trevor Boreland
(@BorelandTrevor) reported
from
Bromley, England
So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hesgen
(@hesgen) reported
@virginmedia No TV this evening, and €300 of work not delivered by deadline. Why is Virgin Media such a poor service?
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Bas van Schaik
(@bas_van_schaik) reported
@virginmedia @mdbethell_ The problem appears to be that the uplink is interrupted: during these random 10-100 second outages UDP packets continue to arrive, but cannot be sent. Results in hilarious Zoom calls: I can actually see and hear my colleagues say "Ah, we've lost him again".
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IamMissG
(@IamMissG2) reported
@virginmedia Thanks...can you explain why I as an existing customer of 8yrs has to pay £25 more pm for the same deal than a new customer?? Not sure that’s good customer service?
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Ashley Kerr
(@AshOnFire1989) reported
@virginmedia Well he said he be calling again as he booked an appointment for Thursday coming, then said if the issue isn't doing it would call back again the following Thursday, but looks like he has to dig deeper as its still doing it.
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Major Mark
(@MarkScrumpy) reported
@virginmedia spent two hours on chat today trying to find out what’s happened to promised new Hub3. Intermittent problem with current ***. No luck very poor customer service, no trust! Loyal customer last 6 years first problem not resolved
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Andre
(@to00271919) reported
@virginmedia my Virgin fibre has been down since 13:30 in RH1. I was told that it will be fixed by 17:45 but it’s still down! When will my service be fixed?
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Louise
(@saracen20) reported
@virginmedia Afternoon @virginmedia no It tells me there are no issues in my area but my internet is completely unstable & is constantly crashing. Each time I run an online test, it suddenly works again
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Barry House
(@sucksfacebook) reported
@virginmedia WTAF?!! If I wanted to speak to people on the internet I certainly wouldn’t choose people on virgin forums. I need you to send an engineer to sort out the issues. I’m having. Or what’s the number to cancel my internet. It’s literally useless. Constant disconnections
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Catherine Znak 💙
(@CatherineZnak) reported
@virginmedia Supposed to back by 22:00. Definitely not a 5* service that you're providing here.
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Catherine Znak 💙
(@CatherineZnak) reported
@virginmedia I understand the rest of the world is back online after the earlier outage so why not SW2?