Virgin Media

Virgin Media Outage Report in Muswell Hill, Greater London, England

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The latest reports from users having issues in Muswell Hill come from postal codes N10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Muswell Hill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Muswell Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Muswell Hill, Greater London, England 11/27/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Muswell Hill, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Muswell Hill, Southwark, Southall, Camden Town, Hammersmith, Barnet, Hackney, Harringay, Waltham Forest, City of London, Newham, Watford and Woodford Green.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomIlford Internet
United KingdomMuswell Hill Wi-fi
United KingdomIlford Internet
United KingdomSouthwark Internet
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Muswell Hill, England

Latest outage, problems and issue reports in Muswell Hill and nearby locations:

  • katie__arabella Katie Arabella (@katie__arabella) reported from Islington, England

    @virginmedia yo we’ve been trying to cancel our new contract since Saturday but your customer service assistant wouldn’t help us. Can someone help on here please? It’ll be over a month before you install our internet & need to work from home innit so can’t wait that long. 😬😬😬

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.

  • baxand Andrew Baxter (@baxand) reported from Enfield Lock, England

    @virginmedia Broadband down since 5pm .. Is there an outage in N21 area ? Do you have an estimate for the fix ?

  • katecooperuk Kate Cooper (@katecooperuk) reported from Brentford, England

    @virginmedia It’s working this morning but both broadband and TV have been having long outages (on av 6hrs per day) since Friday. I’m in NW10 and service status says it won’t be fixed until 12 Oct - is this still the case?

  • langolf Aleksandr Langolf (@langolf) reported from Ealing, England

    @virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?

  • ferdi_rezvan Ferdi Rezvan (@ferdi_rezvan) reported from London, England

    @virginmedia is there known problems in the SE3 area? Virgin service status page is not working...

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Camberwell, England

    @virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia connection lost in IG2 area. Please fix ASAP, not good,when as per government guidelines, we are WFH

  • cooki40 Tracey Cookson (@cooki40) reported from City of London, England

    Well @virginmedia after being with you for 4 years I am disgusted that you want to charge me to leave!! Considering the landline has never worked during that time as well. People never use them, terrible service!!!

  • pharmr5 diviyesh shah (@pharmr5) reported from Barnet, England

    @virginmedia why is the Broadband down again?? This is gapping on a daily basis

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?

  • Fish_pw Paul Fish RN (@Fish_pw) reported from Islington, England

    @virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.

  • StephenHance1 Stephen Hance (@StephenHance1) reported from Lambeth, England

    @virginmedia I am looking at feedback for a conference session I gave last week. ‘What will you take away?’ ‘Not a lot - sound was so bad I could not understand what was being said’ ‘What could we do to support you?’ ‘Support staff with better home internet’. Hope you’re proud.

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    Fibre with @virginmedia is so slow I can’t even stream 720p without serious buffering. What is your network built on? Homing pigeons? At least that would explain the hordes around Trafalgar Square preparing to transmit Instagram selfies from basic tourists.

  • CParkus Chris Park (@CParkus) reported from London Colney, England

    @virginmedia Over WiFi, but my router is in the same room with direct line of sight to the device so most likely the network.

  • mal_kaur Malkit Kaur (@mal_kaur) reported from Barnet, England

    @virginmedia the broadband has been intermittent in NW9 all day today and now it doesn't work at all! I have a million meetings tomorrow, send help please!

  • pharmr5 diviyesh shah (@pharmr5) reported from Brentford, England

    @virginmedia Stiil having issues, so what is the problem today. I should not be paying for a substance service.

  • SheilaSobrany Sheila Sobrany RGN RNT Chair of HAREDIN (@SheilaSobrany) reported from Barnet, England

    @Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service

  • GraceWaring22 GRΔCΣ (@GraceWaring22) reported from London, England

    @virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris_Taylor32 Chris Taylor (@Chris_Taylor32) reported

    @virginmedia I want to change my direct debit date please. The text message service you offer is beyond useless I’ve tried 5 times in the last month to get a resolution and I’m just being ignored

  • PickleCrick Cricky McKenna🔴 (@PickleCrick) reported

    @virginmedia Well no doubt i do need a booster, signal doesn't reach my bedroom. I'm trying to get on chat to find my early termination fee but as usual, your chat never answer

  • atefehfar atefehfarokhian (@atefehfar) reported

    @virginmedia now a days every one have home schooling and work from home, and again today we are disconnected in whole Camberley whit this horrible situation, your costumer services keep us on hold what’s wrong with you?send notifications to let your costumers know wtf happening

  • Somanath29 Somanath Nanda (@Somanath29) reported

    @virginmedia Ha Ha Do you think I haven’t tried that? I stay on your customer call waiting for 40 mins everyday & no one answers my call too

  • SamRfc2 Sam🏰 (@SamRfc2) reported

    Anyone else on virgin n wifi not working? #Virginmedia

  • PimMinderman Pim Minderman (@PimMinderman) reported

    @virginmedia hello, there is already cable internet problems for a week, where it goes up and down. Why? I request someone to come fix it in SW4, London.

  • BevEdwards LFC Teacher (@BevEdwards) reported

    @virginmedia fix by 4.30pm, that really is not good enough!! Why am I paying over £130 a month for this?? I need to teach lessons today 😡😡😡

  • Jadamson11 James Adamson (@Jadamson11) reported

    @virginmedia By the time you get back to me, the internet isn’t terrible. Still not getting the speed we paid for. But it’s hard to resolve any issues when it’s nearly impossible to get through to you guys

  • dustywhite08 Justin Edwards (@dustywhite08) reported

    @virginmedia Another day and broadband down again. This is a daily occurrence where I live and with the need to work from home is a disgrace. Can’t complain though as you have to wait 2 hours plus on customer service line. Joke.

  • RACSO40 OSCAR.. (@RACSO40) reported

    @NeeshaRees @virginmedia I got my notification as well. Taking the absolute piss! & I'm currently unable to switch to another supplier for technical reasons, otherwise I'd cancel @virginmedia broadband ASAP. But there's a few options I can explore, & if they're good, then I'll cancel for sure.