Virgin Media Outage Report in Muswell Hill, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Muswell Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Muswell Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Muswell Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, St Albans, Southwark, Hammersmith, Enfield Town, Wandsworth, Camden Town, Ilford, Islington, Hounslow, Ealing, Tower Hamlets, Waltham Forest and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| St Albans |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Muswell Hill, England
Latest outage, problems and issue reports in Muswell Hill and nearby locations:
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kevin lansdown
(@kslansdown) reported
from
Richmond, England
@virginmedia Many thanks for your help. I was finally able to get them. ... it did take a week and a lot of wasted time though
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
@virginmedia What a surprise! No bloody signal AGAIN 🤬 I don’t have a landline to report it. Defo had enough now
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!
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Andry T
(@andryt1981) reported
from
Enfield Lock, England
@virginmedia so disappointed with the service I have received, phone answers then they hang up, can’t wait to leave such a bad provider
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
@virginmedia Yes, the old rule of “turn it off and turn it on again” is not a fix.
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!
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دانه الضبيب
(@DanaAldubaib) reported
from
Paddington, England
@virginmedia Yes I would like to cancel my service and still no one answer !!
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Robin
(@mistergrainger) reported
from
Brentford, England
@virginmedia No, it's ok today though I got a fairly chocolate teapottish response from @LinkedInHelp 's support case mgt peeps. Am keeping a watching brief
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JC1980
(@JClinton37) reported
from
Camberwell, England
@virginmedia Can someone answer the phone. Last week when I got rid of sky and got virgin installed you had someone on the phone to me in record time the last two days I’ve had issues no one available. I’m within my 14 days so I’m gonna cancel if u don’t respond properly
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Junojac
(@leigh_jacqui) reported
from
Enfield Lock, England
@virginmedia determined to leave you this month . Fed up of price hikes and customer service with an attitude! Nothing for customer loyalty!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!
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Prash
(@prashthambi) reported
from
City of London, England
@virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer
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Nigel
(@nige977) reported
from
Ilford, England
“Right now our team is a little busy” @virginmedia yeah no shit they are, everyone trying to call to get their daily virgin issue sorted
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!
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Paul Goldsmith
(@PaulGoldsmith73) reported
from
Brentford, England
@virginmedia Oh, and I raised a complaint a week ago and was promised call within two days. It’s now a week. Nothing.
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Nigel
(@nige977) reported
from
Ilford, England
@virginmedia Nah you guys really do suck, can’t fix a thing remotely, and I’m done taking time off work, think Sky deserve a crack
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
@virginmedia Says no known issues, which is what is has said for 3 days. But if that was the case my WiFi, and other people’s in the area, would not be cutting out constantly would it!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia Unfortunately the guy just put the phone down on me and that link is not working!
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Toby Everett
(@tobyeverett14) reported
from
Wandsworth, England
@virginmedia It’s honestly embarrassing how ludicrously incompetent this company is, read the previous tweets. I do not have high hopes for the text service but we shall see.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny
(@piltonjambo) reported
@MartinSLewis Hi there, I'm in this position I've recently changed my virgin mobile to another service provider but I'm now looking around to get a better deal on Broadband/landline/TV which I have with @virginmedia I believe I'm out of contract with them and other providers are much cheaper
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Dario De Felice 🏳️🌈 🏳️⚧️
(@MonkeyMagicBoy) reported
@MartinSLewis Not true for me. Just called them. Only offer was to agree to another 18 month contract or cancel. Guess which one I’ll be doing @virginmedia ? You can cancel WITHOUT EARLY TERMINATION PENALTY as a result of this price hike. 10% increase mid contract is disgusting treatment.
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Claire Richardson
(@Claireabel123) reported
@virginmedia I called for some help on my mobile account. Mario was the most unhelpful person I’ve ever come across. Will be looking elsewhere for tv/mobile service.
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Andrew Thomas
(@iMakeMess) reported
@virginmedia No, it's a pointless waste of te your customer services. I now have the opportunity to get rid of birgin due to your price rises. Can I just goto say @VodafoneUK and order their broadband with out the early exit penalty?
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AJ
(@CrowEchoX) reported
@virginmedia It's fine, we've already established it's not your end. Now to get the developer to hopefully fix things...
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jamie turnbull
(@mancmonkey) reported
@virginmedia . Been on to one of your advisors as our whole street has had no broadband for the last 18 hrs and want to charge 25 quid to send an engineer to my house!, it's the network!!! Customer service want to contact me?
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Naz
(@mehnazlbbs) reported
@virginmedia Network search is not available. The option is greyed out
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Gail 😷
(@Gailthefragle) reported
@virginmedia Only noticed the issue today & I rebooted it for her no luck.
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Richard Stanton
(@Mr_Harlequin) reported
@virginmedia I am sick of checking it. You know there is a problem and this has been going on for over a week. Check complaint #29868074. I am not going to waste any more time on this. Just FIX IT.
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Derek
(@itdontmaterwha) reported
@virginmedia My contract is up so I wanted to see what offers you have for me to remain a customer