Virgin Media Outage Report in Muswell Hill, Greater London, England

Problems in the last 24 hours in Muswell Hill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Muswell Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Muswell Hill, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Newham, Ilford, Southwark, City of Westminster, Enfield Town, Westminster Abbey, Brent, Camden Town, Hackney, Islington, Paddington, Waltham Forest, and Hampstead.

City	Problem Type	Report Time
Hammersmith	Internet	3 minutes ago
Hammersmith	Wi-fi	28 minutes ago
London	Wi-fi	3 hours ago
London	Internet	4 hours ago
Newham	Wi-fi	6 hours ago
Hammersmith	Wi-fi	7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Muswell Hill, England

Latest outage, problems and issue reports in Muswell Hill and nearby locations:

• 
  Dietmar Lenden #FBPE (@dietmarlen) reported 1 minute ago from London, England

  @virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here

• 
  OD (@Olivia121994_) reported 2 minutes ago from Harrow Weald, England

  @craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either

• 
  ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported 13 minutes ago from Ilford, England

  @virginmedia thanks for ******* the phone line the other week. However, it has stopped working again. Grateful for a speedy fix please!!!

• 
  OD (@Olivia121994_) reported 20 minutes ago from Harrow Weald, England

  @craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally

• 
  ice (@__dimeji) reported 25 minutes ago from Enfield Lock, England

  @virginmedia fix your **** connection **** sake

• 
  Jon 🍺👍 (@beerinthesuburb) reported 26 minutes ago from Enfield Lock, England

  @TalkTalk - Hi, I'm a customer that has switched to @virginmedia and need to cancel my account. I called yesterday and you told me I need to ask Virgin to send an "unsolicited cease" request. Contacted Virgin, who have said we need to ask TalkTalk to cancel our services...

• 
  YILDIZ SAR - HARV (@YILDIZ_SAR_HARV) reported 26 minutes ago from Kensington, England

  They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes

• 
  William Hawkins (@w_hawkins) reported 27 minutes ago from Camden Town, England

  @virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.

• 
  Alec Zetter (@alec_zetter) reported 33 minutes ago from Enfield Lock, England

  @virginmedia Hi! I would like to cancel my service! I've tried online, via phone and now on your fourth department via text message!

• 
  James Butcher (@JambyButch) reported 33 minutes ago from Wandsworth, England

  @virginmedia If two hours being transferred around yesterday on the phone from person to person didn’t help us, I’m not sure an ‘automated assistant’ will help!

• 
  Dietmar Lenden #FBPE (@dietmarlen) reported 34 minutes ago from London, England

  @virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking

• 
  sam shea (@thecatsrgrowlin) reported 34 minutes ago from Tottenham, England

  @DJStuartJ @AbleMichel @virginmedia @grimegran Me too -you need to have more speed -wired broadband in sons bedroom is fine, every place else is ****, emailed asking for hub3 so can get boosters, just get sent round in circles #pissedoff and fed up

• 
  Dietmar Lenden #FBPE (@dietmarlen) reported 37 minutes ago from London, England

  @virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed

• 
  Dan Padgett (@danjpadgett) reported 39 minutes ago from Wandsworth, England

  . @virginmedia you know it would be great if my Internet didn't disconnect and average of 25 times a day, every day for 3 weeks. Sure makes working from home a challenge. Your support say 'there is nothing wrong their end' I beg to differ.

• 
  Alec Zetter (@alec_zetter) reported 44 minutes ago from Enfield Lock, England

  I will never ever subscribe to @virginmedia services due to how difficult they make it to change services/cancel contracts. It's a joke and should be looked at by @Ofcom.

• 
  Three Peace (@ThreePeaceSweet) reported 47 minutes ago from Tottenham, England

  @milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service

• 
  Bhavin (@Bhavinchief) reported 47 minutes ago from Watford, England

  @virginmedia Internet down again!! So frustrating what’s going on!! Every weekend!!

• 
  Ian Williamson (@StMirrenDaft) reported 49 minutes ago from Tottenham, England

  Still down @virginmedia. Utterly diabolical service!

• 
  Dietmar Lenden #FBPE (@dietmarlen) reported 56 minutes ago from London, England

  @virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22

• 
  Rachel (@OpenMindMH) reported 59 minutes ago from Wandsworth, England

  @DrEMcNaught @virginmedia They have the worst customer service I have ever known

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  5G.ordon Fong (🍸🦐🦀🥋) (@GordonFong) reported 36 seconds ago from Bournemouth, England

  I actually spoke to the #virginmedia engineer who had to fix the fibres in Southampton the other week. A utilities company had cut through them down by the roundabout at the end of the M271 he said. Up all day doing that of which was done by another company!

• 
  Becky Firth (@BeckyFirth76) reported 56 seconds ago from Southowram, England

  @virginmedia Hi. I've phoned and it says there are no problems in my area. The lights (2)on the TV box keep flashing red and 1 flashes orange. It's a pain as mobile coverage is awful here so I dont have any internet unless I'm pointing my phone at the sky like a loony!!!

• 
  David (@dave6018) reported 4 minutes ago from Penwortham, England

  @virginmedia I will know more later when champions league football is on, but after a while on 4k the box will crash and reboot its self , but just replaced the hdmi cables so I will see how it goes, but normally I cant fault your service

• 
  Chris Ekins (@chrisekins01) reported 6 minutes ago from Lincoln District, England

  I will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia

• 
  Julie Vannan (@Julzy1319) reported 6 minutes ago from Saltdean, England

  Jumped out of the frying pan and into the fire - @virginmedia is an absolute joke! Service has been down since 10.30am yesterday and still no resolve 😡 have only been a customer for a month and would advise people NOT to switch #virginmedia #virginmediadown #burgesshill

• 
  Celia Robinson (@Celia181) reported 20 minutes ago from Ashford, England

  @virginmedia A new installation. He just wants to cancel

• 
  Dr Tom Moore 🏳️‍🌈 🇪🇺 (@Theoryjoy) reported 28 minutes ago from Kingston upon Thames, England

  @virginmedia It couldn’t happen at a worst time. Last time it was down there days and was completely confused by the statutory compensation scheme.

• 
  Mat 🏳️‍🌈 (@EgglestonMathew) reported 28 minutes ago from Birmingham, England

  @virginmedia That’s says no known issues. So I think there’s an issue with that too. Broadband doesn’t appear on any searches it’s like it’s disappeared . There’s an engineer coming tomorrow

• 
  Samantha 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Samyg1) reported 29 minutes ago from Dudley, England

  @virginmedia Yes it’s valid and in use as I’ve been using on my mobile phone. The issue I had was because I needed to access on laptop and couldn’t remember password

• 
  toewad1 (@toewad1) reported 29 minutes ago from Salford, England

  @virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.