Virgin Media Outage Report in Muswell Hill, Greater London, England
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The latest reports from users having issues in Muswell Hill come from postal codes N10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Muswell Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Muswell Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Muswell Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, City of Westminster, Muswell Hill, Hammersmith, Paddington, Southwark, Hounslow, Camden Town, Hampstead, Barnet, City of London, Ealing and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| Hackney |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Muswell Hill, England
Latest outage, problems and issue reports in Muswell Hill and nearby locations:
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@virginmedia Why do you offer a text service ? Then respond 24 hours later or don’t respond at all.I spent in totally 2 hours on the phone trying to speak to virgin media , but if I was a new Customer you pick up the phone within 2 mins . My broadband is down again
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赤羽マイク
(@maiku_akahane) reported
from
Kensington, England
I feel down as my @virginmedia internet.
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scott Carson
(@scottCa91224316) reported
from
Hounslow, England
@virginmedia No my experience has not improved, your automated customer advisors are totally ineffective. An email sent to customer services several weeks ago still hasn’t been dealt with, I guess i need to cancel my £1300 annual subscription and go to someone like sky
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@MendingTheGap @virginmedia Hello Sir , I have wasted 2 hours trying to ring them . If you wanna signed up you are speaking to a member a staff in less then a minute, try and cancel different story all together,serious go with SKY who will Assit you alot better
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia Still with the problem, no answer
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
Not the best start to life as a @virginmedia customer. Radio silence from @YodelOnline who are supposed to be delivering the router, and stuck in an online queue for 45 minutes so far waiting to speak to a customer support advisor...
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Rana Brightman
(@rana_banana) reported
from
London, England
@k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@nlitchfield @virginmedia @YodelOnline Aye, the fact it’s become a bit of a critical service from me to be able to work from home.
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Barnaby & Chris
(@AmbroseBarnaby) reported
from
Richmond, England
Anyone else left virgin media and can explain my final bill. We have now served our 30 day notice our service was cut off today. We got billed on the 12th of every month. We just got another bill with a credit and a readjustment to the final amount due Is this normal B.
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
@virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@MBRL13 @virginmedia Hello you’re lucky,I have to tired to cancel with Virgin media on a Number occasions via their silly text message service.i found it strange you can’t cancelled via email only my letter or telephone call , from May to November one one picks up the phones
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Vish
(@VishP19) reported
from
Ilford, England
@virginmedia #virginmedia Yes. A call to say they can’t make it! Would rather I was notified in the morning than wasting my day waiting. Shockingly poor customer service!!
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Rana Brightman
(@rana_banana) reported
from
London, England
As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬
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dubs
(@DubtricksGaming) reported
from
Enfield Lock, England
Try to cancel my broadband but can't be on the phone longer than 3 minutes because my sky mobile keeps cutting out @SkyHelpTeam @virginmedia
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!
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Jamrock Vets FC
(@jamrockfcvets) reported
from
Ealing, England
@zesty_al @virginmedia You have 14 days cooling off period you can cancel,Virgin media don’t pick up their phone calls and their text services is a joke , and your can’t email them , you gotta write to them how inconvenient is that for customers 😡
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Nada Altobaishi
(@Nada_Altobaishi) reported
from
Ealing, England
@virginmedia I am so disappointed with the service. I moved to my house in August and joined Virgin Media because I thought they had the best service. To date we are not connected and the date we were given is 29th December!! Point to note that we have no internet in the house!
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@mikast71 @virginmedia Thanks. I also finally got through to a human who said “everything looks fine on our side, sorry you’re having problems.” Kind of at a loss here. Just going to stop the direct debit for the month to see if that generates a response from them.
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@virginmedia Internet not working at all and router has no lights on. Yes, it’s plugged in. What’s the issue? Can’t get through to anyone on the phone.
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Roy Pio
(@RoyPio1) reported
from
Southall, England
@virginmedia 16 hours on the phone just trying to get a WiFi booster your customers service is a joke 🤬🤬🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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💀
(@Yotanwagatari) reported
@virginmedia I submitted the complaints on Sat 26th. You can DM me for the Complaint References. I also had a call this morning from your call centre asking me to pay this bill and to tell me that my service is changing as if my complaints weren't registered in your system.
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Mathu Tee
(@missmathu) reported
@virginmedia what am I paying for? The internet line has been down past 2/3 hours #internetproviderissues #virginmediawhat
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Phil Massey
(@Philmassey85) reported
@virginmedia Sorry, this is your solution to the months of **** service and awful customer service? Your area status number? This is why @virginmedia is an absolute joke, god awful broadband and zero support! You actually make @TalkTalk look creditable, which is a ******* laugh!
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Katherine T. Tyson
(@katherinettyson) reported
@virginmedia You could send out the box and let us see if it works instead of waiting for an engineer to come out. I’m clinically extremely vulnerable & this policy is risking us being exposed when a simple box exchange might fix it. It would also free up a spot for someone else if it worked.
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kelseyounexttuesday
(@kelseybytheway) reported
Whhhhyyyyyy is @virginmedia wifi so so so terrible!?
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A Confused Wolf
(@iconfusedwolf) reported
@virginmedia is one of your servers down? Why have I been on 200+ ping and 10% packet loss for 2 weeks. (DMS are open :) )
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Charlotte Ankers
(@CharlotteAnkers) reported
@virginmedia @virginmedia still waiting to find out how to escalate my complaint to the ombudsman. Is there a direct contact? This has been going on since October....
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Cutteroo
(@cutteroo) reported
Anyone else in Edinburgh having issues with @virginmedia ? - service says OK but mine’s been out for hours now. 😩
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Pipparooni
(@pipparooni) reported
@SkyHelpTeam Already done .. what I don’t appreciate is you declaring in the media the issue is fixed when it evidently isn’t ! Second massive problem with you in 3 months - #virginmedia I’m coming your way ...
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Tony Hennessey
(@MrHennesseyE16) reported
@virginmedia No the red means no Internet service. And my box was working perfectly fine at 11:30pm last night. Can't watch no channels. Virgin seem to have a national problem. I'm seeing im not the only customer to have these problems.