Virgin Media Outage Report in Muswell Hill, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Muswell Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Muswell Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Muswell Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Tower Hamlets, Northolt, City of Westminster, Hammersmith, Paddington, Southwark, Ealing, Poplar, Greater London, City of London, Enfield Town, Kensington and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Internet | |
| Hackney |
Internet | |
| Northolt |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Muswell Hill, England
Latest outage, problems and issue reports in Muswell Hill and nearby locations:
-
Paul Fish RN
(@Fish_pw) reported
from
Islington, England
@virginmedia No internet all day. Have done all on-line stuff via your website to try and fix (via 4g). Need engineer. Can’t book one on-line. Working from home - have had to give up multiple times trying to call as doing between meetings. Help.
-
martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia Internet down again. What are you doing?
-
Bartosz Zakrzewski
(@barfolo1979) reported
from
Hammersmith, England
@virginmedia @mrslooker Problem continues at E15 2BT. Any advice??
-
Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Camberwell, England
@virginmedia It seems to happen whenever there’s bad weather. I wouldn’t have thought weather could affect tv / WiFi services, unless it’s just a coincidence.
-
ross
(@wantrealtruth) reported
from
Camden Town, England
Impossible to ever actually get to speak to anyone @virginmedia have an urgent issue and no one responding on chat, no one ever picking up a phone on hold forever!!!
-
Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Well, after a day waiting for @virginmedia to install our service as promised, they’ve not turned up. Deeply unimpressive.
-
Aleksandr Langolf
(@langolf) reported
from
Ealing, England
@virginmedia hi. I’m watching hub page with internet access denied status more than hour. I cant understand why I have it. My direct debit is ok. No debts. Can you help please?
-
Bartosz Zakrzewski
(@barfolo1979) reported
from
Walthamstow, England
@virginmedia Since more than 2 hours the broadband in E15 2BT is absolutely poor or not going at all. Your website lies and shows the service is good and and green while your telephone message says you service experiences intermittent connection and teams work to fix it. When ?
-
ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
-
Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
-
martinoxley
(@martinoxley) reported
from
Richmond, England
@virginmedia It is on and off. Can you please let me know if it is fixed now? Plus I was promised a hub 4 to help reliability but I have not heard anymore. My account number is 321674202.
-
MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT
-
andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
-
ToughRecoil
(@ToughRecoil) reported
from
Poplar, England
@chriscb @virginmedia R u from E2? Because mines down too
-
Toby Harley
(@Harley7s) reported
from
Tottenham, England
@virginmedia there are constant connection issues with my TV. I’ve restarted my box my they’re still bad. Can you help? This has been going on for days.
-
Chris Park
(@CParkus) reported
from
London Colney, England
@virginmedia It’s happened a few times now. Not sure what can be done about it? UK has slow internet speeds across the board no?
-
Tracey Cookson
(@cooki40) reported
from
Richmond, England
@virginmedia I was given a discount in March this year, what I didn’t know was that meant a new contract, that part was definitely not clear. Plus as I said my landline that you charge for has never worked. I will be making an Ofcom complaint
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
-
Sheila Sobrany RGN RNT Chair of HAREDIN
(@SheilaSobrany) reported
from
Barnet, England
@Sha_bibie @virginmedia Can’t stand them over priced overcharge and poor customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom Cantwell
(@tombo_82) reported
@virginmedia how can I report a fault, on our broadband pls? The VM shows issues in our area but only on TV. I believe this isn’t quite accurate. It’s been cutting out on and off for days now.
-
|E-MAJOR|
(@EastonMajor) reported
@virginmedia you've been shockingly bad today, I'm on the top broadband speed etc and yet still THREE times I've had to stop working due to poor connection today 😕
-
...
(@eyebeams) reported
@virginmedia I could access it then the help line person told me there was an ongoing issue and she was removing my email. She ten sent me an email to reregister and now i'm locked out
-
Sir Titian of ted
(@titianted) reported
@virginmedia Now I get this message 'Oops, we've ran into a problem. Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)' Also i'd prefer to contact you direct not on twitter.
-
harshavardhan
(@vardhankotu) reported
@virginmedia It's not advert.when I call you,i don't want the some one telling me the same thing everyday.please give me the full picture of the situation so that I can go on to other providers.If your serious about solving the problem FOR information MESSAGE ME
-
G.W. Cheverall
(@zverevistheman) reported
@virginmedia There are no issues acc to your website but my and my neighbour has had no service for 24 hours
-
Laura Underhill
(@LauraBaalham) reported
@virginmedia Trying to cancel due to moving house and my god this is ridiculous. Doing it through what’s app and getting no responses. 🤬
-
RG89
(@Ricky_Gavin) reported
@virginmedia Can you get back to asap or I will be cancelling my direct debit and going to the ombudsman about your disgusting service! Won’t even honour a contract that’s in black and white infront of your face!
-
Verity Newman
(@ladyvltc) reported
@virginmedia @virginmedia I appreciate it's not you persocally. But. If the phone doesn't work and the internet doesn't work because @virginmedia have not replaced the cable as promised.. how is she supposed to contact you?
-
Kim Thornton
(@kimsthornton) reported
@virginmedia please let me just cancel - after being on hold for 40 minutes, I finally spoke to someone who transferred me to a dead line. I tried the WhatsApp route - the bot asked me the same questions 3 times - I just want to cancel