Virgin Media Outage Report in Muswell Hill, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Muswell Hill come from postal codes N10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Muswell Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Muswell Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Muswell Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Hammersmith, Wembley, City of Westminster, Camden Town, City of London, Southwark, Stepney, Poplar, Harrow, Wandsworth, Newham, Barnet and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Enfield Town |
Wi-fi | |
| Hammersmith |
Internet | |
| Wembley |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Muswell Hill, England
Latest outage, problems and issue reports in Muswell Hill and nearby locations:
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شاهد اقبال
(@essentialfusion) reported
from
Ilford, England
@virginmedia Don’t reply with a bog standard message written by a monkey doing a cut and paste job. Bubbles has more important things to do than worrying about your crappy service
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alastair mccoll
(@alastairmccoll) reported
from
Brentford, England
@virginmedia 3 days of slow DLs and no Netflix, you guys need to fix this now or I’m off to a new supplier. Please respond with action and not platitudes, thanks.
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia I suggest you improve your so called customer service by getting shut of it and starting again
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Think it’s time to move from @virginmedia to @NOWTV £80+ pm and pixelated terrestrial TV - just for TV, time to say goodbye - been a loyal customer - enough is enough and time to move
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia Truly terrible customer service. Need to change my package, can’t do it online, long phone wait times & when I finally get through, so slow to get any info, then cut off. Think I’ll have to cancel & move elsewhere as it seems always to be this way with you. Hopeless!
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia signal gone down again in IG2 6PX, please can you reboot your servers
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LifeOfTy__
(@LifeOfTy__) reported
from
Enfield Lock, England
@virginmedia Sort your shit out. Broadband and TV continuously going down today
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Katie Bolton
(@katie_b72) reported
from
Islington, England
@virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!
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Jack
(@jackwenman) reported
from
Ealing, England
@virginmedia It’s wifi at home I never get more than 10-15mbps and in 12ft from the router with no devices in between.
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Andrew Kemp
(@andrew_kemp) reported
from
Paddington, England
@NoHxpe @virginmedia You can’t mean Virgin media there. I guess they’re consistent.... in providing a shoddy service!
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Mark Kenny
(@markbkenny) reported
from
Richmond, England
@virginmedia Got through after 45 mins wait. I pay a fortune for this and your customer support is not fit for purpose. I'm off.
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Charles Kelly
(@cllrcharles) reported
from
Borehamwood, England
Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin
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BCL27 Design
(@bycandlelight27) reported
from
Islington, England
@virginmedia And yet after 2 days it's still not working.
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Deirdre Gollogly
(@GolloglyDeirdre) reported
from
Barnes, England
@browndogbarnes Always had Virgin Media with no problems
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Marko Valonen
(@MarkoValonen) reported
from
Brentford, England
@virginmedia customer services needs a nig improvement! A gent from your marketing team called and offered FREE channels as I’ve been witn u since 2002 or so. Bill comes and I’ve been charged for the service. I call customer support and they tell me that the marketing team LIED.
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TheMrFlowers
(@TheMrFlowers) reported
from
Camden Town, England
@virginmedia You need to get better people in your ‘customer attentions’ department. Rudest arsehole just rang me.And you wonder why I’m ditching your awful service!!
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
@TobyBourke @virginmedia Oops. Service must have deteriorated since I left! 🤣 Get on BT Vision. You get Sky Sports Main Event, Eurosport, BT Sports package and can add on extra sky channels for far cheaper than Sky itself. On Now TV! 🤣
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Steve Karmeinsky
(@stevekennedyuk) reported
from
Camden Town, England
Please fix @virginmedia in NW3 get pixelation on channels like C4 ...
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia Maybe you should try and look after your existing customer before trying to get more customers. I’m leaving due to the better value for money sky are offering I will be saving well over £300 a year joint them. If only you offered me the new customer deal which you are doing£79
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Chelsea Dog Walker
(@ChelseaDogWalk) reported
from
Kensington, England
@virginmedia not working again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Toby
(@TobyOrNoToBe) reported
@FrimponOnline @virginmedia Only fix for this that worked was a hard router reset
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nicola howarth
(@howarth_nicola) reported
@virginmedia Nothing happens because i cant get on it. Why doesnt my partner who is with vodaphone never have problems it always seems to be virgin masts and nobody else. Poor service all round !!
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Martina Arata
(@Marti_AnD) reported
@virginmedia We called the number and the last thing the service said was that we would be receiving a text message with more info on how to troubleshoot. Basically we think there’s been a power surge and the hub got damaged as white/yellow light on but no Wi-Fi on any devices
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Martin C
(@theboycoyle) reported
@virginmedia my Internet is down and you have a stupid automated service which is crap! I need assistance but the time you reply to this we'll probably need a new TV!
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Noah
(@Noahrdk_) reported
@beaq__ @virginmedia worst wifi provider no cap
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Yagi
(@yagi2k) reported
@Snaggy_Chan @virginmedia the problems are different malaka if i have a piece of metal my internet is perfectly fine
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Cristy Amanda
(@CristyApanda) reported
@virginmedia Since yet again there is no Internet available I will try the number. But as this has now been over 24 hours of unusable service I would also expect a refund for the period where the services I pay for are not delivered.
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Fat Abi
(@Abif180) reported
@virginmedia No. I couldn’t get the package I wanted for the same price as my daughter. I think this is ridiculous as she is not a new customer. This is not treating customers fairly
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lee turberfield
(@leeturbo) reported
@virginmedia internet's down in NG10 again are you getting the idea yet it needs sorting
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ah
(@andyhod66) reported
@sean_donaghy @fonforest I've had vodaphone for years. Never a problem. GF has virginmedia. Biggest pile of **** on the market