Virgin Media Outage Report in Sutton, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sutton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Walton-on-Thames, City of Westminster, Croydon, Purley, Hammersmith, Ealing, Fulham, Southwark, Feltham, Wallington, Coulsdon, City of London and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Ben Loten
(@strangemuseum) reported
from
Plumstead, England
Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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thereshegoes
(@thereshegoes17) reported
from
Merton, England
@virginmedia There still seems to be a problem with internet dropping out
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
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Dan Hall 🏳️🌈
(@LimehouseDan) reported
from
Lambeth, England
@virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
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BANNERWORX
(@BANNERWORX) reported
from
Croydon, England
@virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Ha! @virginmedia reminding us to #StayConnected when it's internet service has been dropping out all night.
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Paul
(@paulsullivan_) reported
from
Eltham, England
@virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝
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Nick Bunclark
(@74bunick) reported
from
Bromley, England
@virginmedia my internet speed is terrible. Please can you confirm if you are having issues again thanks #internet #virginmedia
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🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia It’s been rubbish for ages, not just the past few days. The signal from the box is so weak in the house. The signal comes in and out and it’s not great when we are all using it. Working and schooling from home has highlighted how slow the connection is 😳
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RangersBoy_8
(@Simon_Corley) reported
from
Ealing, England
@virginmedia please sort out this problem, I keep getting error C501 coming up #SortItOut
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Ella Darlington
(@BellaBtweets) reported
from
Croydon, England
@virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.
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Ben Owen
(@BenPOwen) reported
from
Wandsworth, England
@virginmedia Well it’s been six weeks now of it going down every day. I hate having to tweet you about it (and you probably do too)! We called today and were told it would be fixed this morning...then 4:30...and it’s still terrible.
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Christian Hose
(@CPH83) reported
from
Wandsworth, England
@virginmedia you say the issue has been fixed when clearly it hasn’t because lots of customers are still having connectivity problems. Far from ideal as I can’t connect to client video calls :-(
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Antony Jardine
(@antonyjardine) reported
from
Lambeth, England
@virginmedia I just asked for a booster so I can do my NHS work from home. Looks like you have signed me up for an unwanted 12 month contract extension, as part of it, without telling me at any point. Cancel this now please!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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~Adele~ #leavethechildrenalone 🇵🇸🌸❌😷❌💉❌🌸
(@AdeleCarlyon) reported
@virginmedia @suchy86 Who trains you lot? You're constantly spouting empty platitudes!! Your service is a disgrace!! People are trying to work from home and you reply with crap like that!!
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Esme
(@esmemoore95) reported
@virginmedia have a big issue/complaint. Please dm.
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Rebecca Roberts
(@beclearoberts) reported
I hate virgin media so much there’s been no internet or tv since last night, they said it’d be fixed by 10am today😭 what are we even paying for it never works
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~Adele~ #leavethechildrenalone 🇵🇸🌸❌😷❌💉❌🌸
(@AdeleCarlyon) reported
@suchy86 @Broxt93 @virginmedia Why are you even replying to that nosy self righteous idiot? Hey mate!! Piss off!
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Locked in
(@zoltrix67) reported
@virginmedia Called 150 of no help. Told me to create a new email and register that for the account. Not a lot of help is it ?
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Glenda Russell
(@ggrussy1) reported
@virginmedia Yes and I have done this however the first advisor I spoke with advised that a smaller amount wud be taken. This clearly wasn't an option due to your systems and so 30 mins of my time on hold to bank to claim back. Bad crack
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Graham Such
(@suchy86) reported
@virginmedia Keep you posted? What do you want me to tell you? That your service is garbage and that I can't work tomorrow because of it!! You can send a guy to the edge of space but can't fix your Internet issues, pathetic!
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ray
(@eazycfc) reported
@virginmedia is there any news on the no videos or gifs problem on twitter? this is getting annoying now
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Broxton93
(@Broxt93) reported
@suchy86 @virginmedia Hi Graham. How about giving the kids something worthwhile to do instead of just plonking them down in front of the TV all day?
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Paula Howarth
(@PaulaJHowarth) reported
@virginmedia Apologies are totally pointless! And, I have no desire to engage on your website! I’m sure it will be the same **** show as on here or when I talk to your customer service! Going through @Ofcom and then leaving- absolute disgrace for a loyal and long customer to be treated badly