Virgin Media Outage Report in Sawbridgeworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sawbridgeworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawbridgeworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Sawbridgeworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Ware, Waltham Cross, Harlow, Bishops Stortford, Chipping Ongar and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sawbridgeworth, England
Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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Sally Goodland
(@sallygoodland) reported
from
Epping, England
@virginmedia is anyone ever going to return our emails or calls. Waiting for 2 wks to be connected. Waited in 1-6 today.. confirmed appt today and then no one turns up! Seriously that’s just rude if nothing else 😡
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Eddie Seber
(@turboeddie08) reported
from
London, England
Virgin TV GO app down @virginmedia
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Zee
(@zeesh009) reported
from
Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Ollie Bedborough
(@Ollie_Bed88) reported
from
Enfield Lock, England
@virginmedia trying to get the PAC code via texting you as instructed but keep getting a reply saying you can’t do it right now!!! I need it ASAP, please help 🙏🏻
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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Sarah Elizabeth Cox
(@spookyjulie) reported
from
London, England
@CateSevilla @virginmedia They then tried to fine me for not sending their 'hub' back and refused to refund the house move cost I'd paid a few months earlier. So so incompetent! SO stressful when all of us work from home too. I moved to TalkTalk & is cheaper and no problems so far, at least :)
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Connolly
(@rossconn96) reported
from
Firhouse, Leinster
@virginmedia it has dropped again, i cant seem to find if there is an issue in D24 can you advise?
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Renaud Jenny
(@Renox0) reported
@virginmedia I've cancelled my subscription to your broadband few days ago, and well received a mail that states I've cancelled (asking to return the kit). However, two days after I've received a new contract from you for 18 months that I've never subscribed! Shall I worry?
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Emma Burnell
(@EmmaBurnell_) reported
from
Walthamstow, England
Dear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.
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Matty
(@wedroveallnight) reported
@virginmedia I am still waiting on a resolution but as promised I will keep contacting you untill someone helps resolve this issue.
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Steve Mullington
(@mulldog) reported
@andrew_frozone @MoaningMozza @virginmedia I'm having the very same issue with an ntlworld legacy email I regularly use. There's been a flood of spam over this last week. About 8-12 messages per day. It was down to next to nothing previously?
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Antonia Juskiw
(@ajuskiw) reported
@virginmedia On phone with billing team on Tues, they confirmed complaint had been logged & I’d receive reference. Yday on phone with customer service they confirmed a complaint had been logged and I’d receive a reference within 3 hours. No references received so far!
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Mario Maritano
(@fLrpcpohlad) reported
@dphem @virginmedia It really feels bad how your account has been suspended I had same issue not until I was recommended to @prantic_tech and he got it fixed today hit him up and be happy again
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Sharkee77x
(@sharkee77x) reported
Again @virginmedia proving to be a bunch of amateurs. Internet goes down at 9am (the start of a working day) so I call to see why, a robot tells me service updates and expect it to be fixed for 3pm. Why is this something you have to do during typical working hours? Ridiculous
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Bobby Ghayouri
(@bobbyghayouri) reported
@virginmedia What a waste of a month. Nothing but semi-automated replies to a complaints procedure, citing "outages" that were to end on 6/9/21 but have now shifted to 30/9/21! Still not getting what I'm paying for and no route to resolution or contract cancellation. #poorcustomerservice
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blured
(@8blured8) reported
@virginmedia I called, and the issue is known, but not reported on your site, (why?) fix ETA is 15:30. Then I'm offered to upgrade my service for a fee... while its down. Nice touch! 16:00 still not working, call again, wont be fixed until 29/09. Wow! #virginmedia #virgindown