Virgin Media Outage Report in Sawbridgeworth, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sawbridgeworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawbridgeworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Sawbridgeworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Harlow, Bishops Stortford, Waltham Cross, Ware, Waltham Abbey, Hoddesdon, Hertford and Stansted Mountfitchet.
| City | Problem Type | Report Time |
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 London |
Internet | |
| London |
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| London |
Internet | |
| London |
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| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sawbridgeworth, England
Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
VIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.
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Richard
(@HalloweenJack55) reported
from
Epping, England
@virginmedia my broadband is down with an estimated fix of 1625 tomorrow. Not good enough.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
@BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
@virginmedia No I have not and at no stage has any one or any virgin media Web site indicated to do so I have as stated spent hrs on the phone talking to yr people about the problem and now you suggest this I am totally fed up ringing VIRGIN MEDIA and constantly going over the same things.
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
@virginmedia You have given me a number 0345 454 111 which doesn't exist come on this is getting ridiculous also tried 150 has no option 3 and takes me straight back to someone who wants to do a diagnostic check and I am also using a virgin phone just how bad does this get
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?
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Graeme Puttock
(@GraemePuttock) reported
from
Enfield Lock, England
@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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royal 🌈
(@elthampalacegay) reported
from
London, England
@virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??
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MartinCompton
(@mart_compton) reported
from
Bishop's Stortford, England
If there’s a company whose ‘welcome to…’ message when you call them is more hollow and meaningless than @virginmedia I’d be surprised. The depth of their customer ‘service’ crapness must be witnessed to be believed. Expect that to witness it is to lose years off your life.
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating
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Debbs Durston
(@DEDNaive) reported
from
Enfield Lock, England
@virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.
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Connor Dean
(@donnorcean) reported
from
London, England
@virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia Thanks. Will I need to reboot my hub for the fix to take effect or will the service likely come back on its own?
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
More to come on VIRGIN MEDIA WORST EVER company to deal with they truly are the pits as far as customer service is concerned beware.
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia I won’t hold my breath fir that to happen. By the way, will @virginmedia still send me an invoice even though I’ve had no TV and ultra slow #broadband for a week? I think I already know the answer to that 🤔👎🏼
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James Brown
(@JammieBun) reported
from
Enfield Lock, England
@virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU
(@essojohn) reported
from
Broxbourne District, England
@virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.
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royal 🌈
(@elthampalacegay) reported
from
London, England
Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
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Manny Montanaro
(@MannyMontanaro) reported
from
Enfield Lock, England
@virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brian
(@BFC11) reported
@beverleyturner @virginmedia That's not rain falling down on our heads Bev.
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Liv
(@fedupalready2) reported
@beverleyturner @virginmedia Shut it all down, leave, nothing worth watching.
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graeme ewan
(@sirloinbarnes) reported
@beverleyturner @virginmedia Cancel your contract.
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Reeves Do Travel
(@ReevesDoTravel) reported
@graveneycl @virginmedia How's your Internet? I had some hope as yours was working but mine is still down. But don't worry, theyve said the engineers are in my area fixing it! Lol
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Leonara
(@Leonara99550659) reported
@virginmedia @theblackpanther Never ever use virgin Media. They are utterly hopeless at customer service. I have won one case against them and now preparing another for their sheer stupidity. Don’t ever use them for phones or broadband etc. You’ll end up regretting it.
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Ali sheikh
(@Ali31786110) reported
@virginmedia my WiFi hasn’t worked on my ps5 for over 3 hours fix it now
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penalisedsaver
(@penalisedsaver) reported
@MoneySavingExp I‘m moving from Virgin to BT & having the same debate. LL really only there as backup. Poor mobile signal, even on wifi. FYI, @virginmedia make it blooming difficult to cancel contract. Transferred to 3 different depts, asked for same info again & again. 1 hour call 🤬
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Leonara
(@Leonara99550659) reported
@virginmedia @O2 Never ever use virgin Media. They are utterly hopeless at customer service. I have won one case against them and now preparing another for their sheer stupidity. Don’t ever use them for phones or broadband etc. You’ll end up regretting it.
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Faiks
(@Faiks15) reported
@beverleyturner @virginmedia Just cancel it. They will call you and offer better solution to keep you as a client. They have entire department just for that.
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Leonara
(@Leonara99550659) reported
@virginmedia Never ever use virgin Media. They are utterly hopeless at customer service. I have won kne case against them and now preparing another for their sheer stupidity. Don’t ever use them for phones or broadband etc. You’ll end up regretting it.