Virgin Media Outage Report in Sawbridgeworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sawbridgeworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawbridgeworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sawbridgeworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hertford, Harlow, Waltham Cross, Enfield Town, Hoddesdon and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sawbridgeworth, England
Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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mark palmer
(@MaverickMark) reported
from
London, England
@virginmedia over 2 years of daily intermittent broadband caused by you and hidden - I can’t get a fix. Now tv box and router both don’t work. 3 hours wasted on phone, 3 dropped calls and sorry doesn’t cut it.
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maria
(@Maac47) reported
from
Enfield Lock, England
@virginmedia seems Enfield EN3 customers are being told there isn't an issue with speeds. Funny that so many are complaining.
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Reggie The Dachshund
(@K9Reggie) reported
from
Waltham Abbey, England
The Master has been trying to get @virginmedia since February, but @virginmedia can’t get there act together, never mind all that super bolt stuff. Guess we’ll have to crawl back to @bt_uk
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@ModsReloaded @virginmedia Erm not blocked just poor Internet speed I think... Although you may be right
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Soooo when a company becomes a Monster & just.cAnt control itself... @virginmedia... Today had 2 confirmations that Fridays order bodged and new order for Wed how did I know well no news from yodel... Complaint team rang assured me it(fri orig) would turn up tomorrow, 1/2
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@solomonsifa @virginmedia Sighs bunch of wasters.... World's going to hell in a hand cart Dom.... Just finished my reviews emulating your advice... And whirlwind has hit... 2 clients poasi ly of post MIFID2 reports from DFM... Internet down and xmind my go to linking process goes... Sighs😭😭😭
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia so mums been without tv for 3 days now and you can’t get in touch with customer service. Very bad
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Soooo the supposed cancelled hub from @virginmedia did turn up hurrah.... 2 hours latter... Its a dud clearly a recon that's not not recon'd... Poor swrvi e luckily I wouldn't let the laims lady cancel we'd delivery yesterday... Oh BTW she never rang back again how unsual😡
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So over joyed we had Internet... 1st day I get to test and. Yep ping test proves getting less than 33% of my paid for service. One of 2 options. 1 @virginmedia are screwing up again (occurs often) or 2. The Hub 3 still has xesign/systems faults.. Last time replaced with hub 2.5
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Paul Briault
(@PaulBriault) reported
from
Stanstead Abbotts, England
@virginmedia Have had problems with a cut in service every day this week. When you work from home this is massively annoying and inconvenient. I have had to run tests everyday and reset devices and my home security etc. I am Area24 but it’s now getting me to 😡🤬stage!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@ChrisEssex) reported
@virginmedia I got an email saying that the wifi will be merged into one intelligent wifi. Will the network names change? If so I have to re-connect each one.
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Help the Cladding Leaseholders
(@helpcladding) reported
@virginmedia No because its nothing to do with service status. It happens daily. So all you are now going to offer is a number to call which takes 30 mins to get through to a human?
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Matthew
(@mneilan12) reported
@virginmedia I am trying to load the sky sports red button on the golf channel but it just sits in the loading screen doing nothing - how do I fix this
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PaulaThinking
(@PaulaThinking) reported
@virginmedia I have tried several times to get my landline number permanently withheld. But no-one in your call centres has managed to do it. I was assured it had been done but phoning someone today they can still see it. @WhichUK can you help?
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Minky
(@Minky_monkey) reported
@virginmedia Engineer has been and credit where its due, nice fellow who knew his stuff. Router has now been swapped out for a hub 4. Will see how this goes. Will still be making contact regarding the loss of service and all the other issues. Fingers crossed.
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Help the Cladding Leaseholders
(@helpcladding) reported
@virginmedia Ive checked the service status already. It says all ok. So now what?
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arsenalfan1975
(@arsenalfan1975) reported
@VirginMediaIE @StephenDunne196 Finally service has returned..... 29hrs with service and dreadful communication from Virgin media, are the residents of Stepaside going to get compensation from virgin for lose of service.....
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Press
(@Press37551712) reported
@OneParr @virginmedia I forgot my password I watched a video but not really helpful, but I have recovered my account back through the help of rossgerberkawasaki on Instagram has help me thanks so much
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Phil Curtis
(@PHlL_CURTIS) reported
@virginmedia That would be an ideal website to check. However I don't have an email account. I'm still waiting for your IT department to phone me to set me one up as your customer service provider couldn't get it to work today - IT job number: P010735701 I asked a month ago for this also
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Colour With Wonder
(@colorwithwonder) reported
I know @virginmedia get a lot of flack. However, would like to praise the team. Our services went down Tuesday night. Called them Wednesday and today they sent out an engineer. He spent a lot of time and figured it was connection between the box and our house.