Virgin Media Outage Report in Sawbridgeworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sawbridgeworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawbridgeworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sawbridgeworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Harlow, Enfield Town, Waltham Cross, Cheshunt, Hoddesdon, Takeley and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Harlow |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sawbridgeworth, England
Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:
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beverley fox
(@1011FOXEE) reported
from
Takeley, England
@virginmedia regarding your tweet I have contacted parcel company we have to wait 24 hours,lied and said neighbour had it,I was outside collecting online groceries shortly before message received,also daughter tracked driver and he was all over,first down the road then 4 miles!
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@virginmedia Worst Customer Service I have ever experienced 😡 Left hand doesn't know the right hand doing ! Consider the contract null & void @SkyUK On my way
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Paul Dart
(@Enfield67) reported
from
Enfield Lock, England
@virginmedia After all that, the new contract by email shows the phone part of the deal has been down graded to weekend calls only despite my Dad saying he needed to keep all time calls as he spends ages on phones to hospitals and doctors for appointments. I’m sure this wasn’t what was agreed
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
I love @virginmedia products, but detest their overseas call centres. Customer service is appalling! Been on the current call for 40 minutes and now I’m apparently being transferred somewhere else! I’m only trying to sort my contract out....
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D Warwick
(@DWarwick19) reported
from
Enfield Lock, England
@virginmedia I've sent you a message and am being ignored I've spent 6 hours on the phone over 4 days trying to get connected to virgin and still nothing I've been hung up on twice and no one is sorting the problem I would like someone to call me back ASAP on 07765703606
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Allan Fenn
(@AllanFenn) reported
from
Waltham Abbey, England
@virginmedia 5 different answers from different agents The best one was yesterday whilst on hold after being transferred to another person , waited half hour then they cut me off ! Finally got through to Nathan who is currently trying to resolve this issue, again !
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Dan G
(@DansHorizon) reported
from
Harlow, England
@virginmedia That may be the case however it should be solved at the customers earliest convenience, not the companies. The fact that people rely on your service to work from home, and rely on your service to watch events that they pay for, this is not acceptable. Especially for the price.
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Becky Dell
(@beckylucydell) reported
from
London, England
@virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@virginmedia Every interaction with you overseas call centre is a horrible experience, long wait times, bad English, wrong information & get passed around the system. The only way to get anywhere is to threaten to leave and suddenly you are transferred to the UK where the problem is resolved!
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Mate Parlov
(@BenAlderweireld) reported
from
London, England
@virginmedia omds can you sort out your ‘service’
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Ashley
(@Ashley_Albus) reported
from
Harlow, England
@virginmedia hi my contact for the year on tv bundle has runout and have risen in price by a lot but I wasn’t made aware it was finished and rising. Who do I contact to discuss re contracting and getting this bill down.
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
After finally ending up speaking to a UK call centre all sorted! @virginmedia please sort of your customer service issues!
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Gemma Sargeant
(@Gemsy8382) reported
from
London, England
@MoneyTelegraph another @virginmedia fiasco! 🤨 Been going on for over a year, just checks mums messages. Internet constantly going down!
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Lee Brown
(@LRB172) reported
from
Epping, England
@virginmedia @MoneyTelegraph 9 months and counting for broadband to be fixed. Seriously fed up now. Please just fix it or let me go to another provider without charging....
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Jordan Cunningham
(@JCunninghamUK) reported
from
London, England
@virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated
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Keith Bursnall
(@KeithBursnall) reported
from
London, England
@virginmedia According to your website broadband connectivity is fine and TV is experiencing some issues with certain channels. I have no broadband and no channels at all
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋
(@mgrazia_baf) reported
from
London, England
In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband
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Ricci
(@RicciHammond) reported
from
Ware, England
@virginmedia If only they could help.. put on hold for 32mins while they investigate, get a different person who doesn’t know anything of the call and I go through the same process. Now telling me engineer was rescheduled for 20th (the original date I was given weeks ago).. Not good enough..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire mortimer
(@clairemorti) reported
@virginmedia My partner owns a small business which heavily relies on connection he has had to refuse work as our network is unstable and you’ve really let us down. It’s cost thousands in lost work and additional costs
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Gowervannika
(@ninickrees) reported
@virginmedia Why is my 5G contract phone rarely achieving even a 3G signal of late. Genuine question - what am I paying for?
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Unwanted Life
(@UnwantedLife_Me) reported
@sarahjcreative @virginmedia I've already tried complaining to VM on the forum and to several customer customer support and technical support teams but they won't do anything. It's clearly a problem affecting a lot of people in a certain area, but they don't care
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Colin Hume
(@CHUME1BHOY) reported
@virginmedia what’s the issue in the KY8 4SG area, no TV or internet? Work was meant to have been carried out on the network on Wednesday to upgrade the system, why is there problems?
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Andrew Folga
(@andrew_folga) reported
@virginmedia collected past 30 days and charged for the kit (I was actually waiting for the return box for the kit since I cancelled services with you on the 9th but never received it). I finally received the return box this Tuesday the 4th and went straightaway to post it from
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RunaChallenge
(@DanBassrunner) reported
@virginmedia I registered for SMS updates but didn’t receive any. However the updates on the app from yesterday about estimated fix: 1. 17:05; 2. 22:30; 3. 10:00; 4. 14:00 - it’s ridiculous. I wonder what update will come at 2pm 🤔
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Sebastian
(@sebbiechu) reported
How are we meant to work from home if your services are still down since yesterday. Not everyone has unlimited phone data 😒 @virginmedia
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RunaChallenge
(@DanBassrunner) reported
@virginmedia when are we going to be back ONLINE??? SE17 Internet down for 24hrs now 😡
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Lanky
(@Suhethan2) reported
@virginmedia mate fix ur broaband i cant even finish my business work aand ur cutting network every 15 minutes
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⚫️🌚⚪️🟣🎗️Anita Squires
(@Anita_Squires) reported
@virginmedia Thanks, that is the number that cut me off. I was annoyed but I stayed polite. I know the person on the phone is not to blame but it is frustrating to be passed to three different people and have to explain the situation 3 times with no solution.