Virgin Media outages and service status in Sawbridgeworth, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sawbridgeworth, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 17, 8:05 PM GMT+1.
- Internet (60%)
- Wi-fi (40%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sawbridgeworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawbridgeworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sawbridgeworth, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Enfield Town, Waltham Cross, Hertford, Harlow District, and Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow
|
Wi-fi | 6 days ago |
|
Enfield Town
|
Wi-fi | 11 days ago |
|
Waltham Cross
|
Internet | 14 days ago |
|
Hertford
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Sawbridgeworth, England
Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:
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JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, EnglandIt’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia service status on your website is not correct for the N9 area. The site says no issues but CS line confirms there are issues and engineers are working on it. No useable broadband since Friday. Will we get refunds and what's the ETA on a fix?
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Karim Harbott (@KarimHarbott) reported from Enfield Lock, England@virginmedia this outage has lasted since 4 Aug. Seriously?? I’ve been given 5 different dates for resolution. How is any company this bad?? Are you trying to be terrible? I cannot work here.
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Thanks. Will I need to reboot my hub for the fix to take effect or will the service likely come back on its own?
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Hi there. Whenever we go to the iPlayer app it crashes the whole Virgin system which has to be turned off and on again. Been like that for 24 hours. Can you help please?
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JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England@ThreeUKSupport I have no wifi due to @virginmedia and no phone signal due to you!!
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Uptown entertainment discos (@Uptowndiscos) reported from Harlow District, England@Ian_Rowley @virginmedia We've got the same issue we are closer to London but it keeps showing BBC East
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Graeme Puttock (@GraemePuttock) reported from Enfield Lock, England@virginmedia Hi John, thanks for getting back to me. The call was in regards to a problem with my broadband which luckily after an hour on the phone to a really helpful operator was discovered to be a known issue in the area that was being updated late on the system. 1/2
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Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England@virginmedia The @virginmedia box has completely broken down since yesterday & we can’t watch TV. My broadband is also affected. I’m a fairly new customer & I’ve had constant issues since moving from @sky I’ve now got to wait until Saturday before a technician can come & repair everything 👎🏼
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Karim Harbott (@KarimHarbott) reported from Enfield Lock, England@virginmedia It seems whatever time of day I call it’s ‘busier than normal’. Hmmm. My internet connection is awful is the problem. I’d love someone to call me.
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, EnglandVIRGIN MEDIA beware over 25 yrs a customer, there customer service has hit rock bottom what an appalling company to deal with anybody had the same experience please pass on.
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Jim Thompson (Thompson Promotions) (@Bambarumba) reported from Harlow, England@woodcuttersson @virginmedia I’m having the same issues in getting through to anyone. My fault isn’t even connected to this outage so is even more frustrating that I can’t get through to anyone!! 🤬🤬🤬
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
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Manny Montanaro (@MannyMontanaro) reported from Enfield Lock, England@MissyElly @virginmedia Worst thing I did last year was move from #sky to @virginmedia I’ve only had it installed for about 6 months & I’ve never had a single month without having some sort of issue. You’re better off elsewhere!
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Karim Harbott (@KarimHarbott) reported from Enfield Lock, England@virginmedia Your agent told me that only 2 people are working. 2 people!!! I pay for a high performance business line. Unbelievable. Cost cutting over customer care. Your shareholders will be delighted.
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rob price (@robandvic) reported from Bishop's Stortford, England@Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice
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Karim Harbott (@KarimHarbott) reported from Enfield Lock, England@virginmedia I can speculate… your engineers not fixing the issue, probably because they’re spread too thinly, probably because of cost-cutting initiatives to please shareholders. Just speculating.
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Andi(Pearcey)Pearce (@ADPearcey) reported from Bishop's Stortford, EnglandAny chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@virginmedia Also it would be nice for someone to point out what is the problem we are currently having.
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🔑 Shawn 🔑 (@s_mann71) reported from Broxbourne District, England@virginmedia usless customer services, been without Internet and TV all day now 😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JJ (@johnjoeoregan) reported@virginmedia Broadband been down almost continuously since midday Friday 17th and now latest update says evening of April 20th expected repair /resumption. Will be four days at that point. What has happened? Manchester area.
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James Munro (@eripley8) reported@virginmedia @mobily_uk Can you drop the smiling emoji Virgin. It really is absurdly patronising and shows that you're just laughing at us rather than genuinely trying to help
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ndbchnn (@ndbchnn) reported@virginmedia @virginmedia can you please update me on the service in m30 - it’s been 48 hours no wifi, heating or television.
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Irvine sparrow (@IrvineSparrow) reported@virginmedia Just received the email to cancel my contract with @virginmedia so hopefully yes.
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Monique Bissell (@Neek49) reported@entrustTMF @status_is_down @virginmedia Ours has been over a week, and they have just extended their estimated fix time to the 27th. That’s another 5 days, during a tube strike and I can’t work from home.
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Ben C (@BenChubb4) reported@virginmedia Ive now been told that to get my ticket number, they will need to raise a new ticket further delaying the original problem resolution date. That cannot be true and doesn’t work like that in other organisations who use tickets and escalation points through a CRM system
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AdamB® (@OfficialAdamB) reported@mobily_uk @virginmedia You get a better deal when u 1st joined then after your in there trap u get shafted, price rise, price rise until u ring them then it drops. Then rinse and repeat. Same ****.
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Nicky Forrester (@WeeMrsF) reported@virginmedia help please! How do we get your call centre to stop calling us every single day (since Feb, that’s not a joke) trying to get us to upgrade our TV & broadband package? We upgraded in Dec and are happy with our service but daily calls are really starting to grate!
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entrustTMF (@entrustTMF) reported@virginmedia broadband outage keeps on getting worse and worse😡 After 2 days of rolling updates for the fix getting prolonged and an assurance it would be fixed by 5.30PM YESTERDAY from their helpline, they updated to 1.30 today. Now a message to say 1 PM on 29/4🤬 Unacceptable
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Claire Wilson (@choc1982) reported@virginmedia I am absolutely disgusted in the service I have been receiving over the last week. I have been with you 12 years and calls have been cut off. WhatsApp chats have been ended while trying to go over offers. Which may I say are shocking. You get nothing for being loyal.