Virgin Media outages and service status in Sawbridgeworth, England

Problems in the last 24 hours in Sawbridgeworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawbridgeworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sawbridgeworth, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Hoddesdon, Harlow, Waltham Cross, and Hertford.

City	Problem Type	Report Time
Enfield Town	Internet	7 days ago
Hoddesdon	E-mail	7 days ago
Enfield Town	Wi-fi	13 days ago
Harlow	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sawbridgeworth, England

Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:

• 
  James Brown (@JammieBun) reported 8 minutes ago from Enfield Lock, England

  @virginmedia No response to texts; no response to WhatsApp. Live chat unavailable. Please can you advise how to terminate my contract now, since you’re not providing any kind of service?

• 
  PAT WEBB (@nan2thou) reported 10 minutes ago from Enfield Lock, England

  @virginmedia Not now there isn’t. But there was no service at 8am until 10.30. T happens on a regular basis but it doesn’t stop the price going up.

• 
  Karim Harbott (@KarimHarbott) reported 16 minutes ago from Enfield Lock, England

  @virginmedia Your agent told me that only 2 people are working. 2 people!!! I pay for a high performance business line. Unbelievable. Cost cutting over customer care. Your shareholders will be delighted.

• 
  Grant Osborn (@Gosbo68) reported 20 minutes ago from Northaw and Cuffley, England

  @virginmedia Wi-Fi still down.

• 
  Carlo (@Pegnarista) reported 20 minutes ago from Stanstead Abbotts, England

  @virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above

• 
  🅺🅴🆅🅸🅽 🅹🅴🅽🅽🅸🅽🅶🆂 (@Kevinj86) reported 21 minutes ago from Harlow, England

  Getting bombarded with calls from someone saying they work for @virginmedia and I have a problem with my broadband - five times this week! #nightmare @Ofcom

• 
  Jeremy Naylor (@JeremyNaylorTV) reported 24 minutes ago from Enfield Lock, England

  Just left @virginmedia after 20+years (was originally Cable London) sad but poor service, high price and poor broadband making it an easy decision to return to BT. #virginmedia #poorbroadbandservice

• 
  Trudy Lea (@TrudyLea1) reported 24 minutes ago from Sawbridgeworth, England

  Any advice on getting in touch with @virginmedia tried ringing, just get cut off, tried website, just crashes, I’m currently spending £100+ a month, for a service I’m just not getting 😔 #HadEnoughNow

• 
  james Dunn (@Jimbob_Du) reported 25 minutes ago from Hoddesdon, England

  @virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.

• 
  The silver goat 🐐 (@groovyblueshed) reported 25 minutes ago from Enfield Lock, England

  @reece_dinsdale @virginmedia is terrible for that. Its website seems designed to navigate you away from finding contact details and customer services.

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 27 minutes ago from Broxbourne District, England

  @BrianBr41198151 There service has become appalling on the phone today 98mins then they cut me off no resolution to the problem been with em over 25yrs Virgin Media's customer service is non existent think twice before you sign up.

• 
  rob price (@robandvic) reported 31 minutes ago from Bishop's Stortford, England

  @Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice

• 
  Mary (@GoldBoutique1) reported 36 minutes ago from Enfield Lock, England

  @virginmedia thank you again for no service and intermittent internet non stop now fir ongoing 2 weeks can’t you just find fault and fix it not happy so frustrating 🤬🤬

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 39 minutes ago from Stansted Mountfitchet, England

  @virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service

• 
  Maz 💙 (@marionmurray13) reported 41 minutes ago from Enfield Lock, England

  @virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.

• 
  JMiragliotta (@Jmiragliotta89) reported 45 minutes ago from Waltham Abbey, England

  It’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!

• 
  Jane Lees (@janeylees) reported 51 minutes ago from Enfield Lock, England

  @virginmedia struggling to understand in these days of modern technology why you cant text customers when you know broadband is down in their area & at least give them a heads up #CustomerService #customerexperience

• 
  The silver goat 🐐 (@groovyblueshed) reported 52 minutes ago from Enfield Lock, England

  @virginmedia Virgin really needs to simplify it's process of dealing with customers' enquiries. Customer care needs to be open and easily accessible, not made to impede or frustrate customers. It's way easier dealing with a bank or even HMRC.

• 
  JMiragliotta (@Jmiragliotta89) reported 54 minutes ago from Waltham Abbey, England

  @virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻

• 
  Sav.............. (@savvaschristo) reported 58 minutes ago from Hoddesdon, England

  @virginmedia your company has the worst custermer service that I have ever had in my life. Spent nearly 2 hours on the phone today being cut off and transfered and now on whatsup since 4.15pm until now still waiting to be dealt with. VIRGIN YOU ARE COMPLETE JOKE OF A COMPANY.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liv (@Liv266299783891) reported 10 minutes ago

  @virginmedia It’s still not working!

• 
  Salmongymnast (@Danny_f1_fan) reported 11 minutes ago

  @virginmedia why is your Internet been down in tq1 for 3 days ??

• 
  ESK7RADIO (@ESK7RADIO) reported 13 minutes ago

  @virginmedia ok it’s been over a week now 2 calls to customer support and I’m still locked out off my account which is stopped me using my app .

• 
  Carole Winter (@CaroleWinter) reported 13 minutes ago

  @virginmedia please answer the phone. You are one broken system

• 
  Dave (@Dave_Syracuse) reported 15 minutes ago

  @virginmedia wifi down again. Sort it out please.

• 
  @bling_pot (@bling_pot) reported 18 minutes ago

  @virginmedia Can you explain how you can even justify increasing your broadband service to over double for a single household who limits what they use WiFi for?!

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 19 minutes ago

  @virginmedia You STILL haven't replied to my DM which I sent on FRIDAY LAST WEEK. What's wrong with you people. Any more of this ignoring me and I CANCEL MY DIRECT DEBIT and GO TO SKY. They know how to treat their customers and not like 💩 as is the case with you lot 😡

• 
  Sean Redmond (@seanpaulguitar) reported 23 minutes ago

  @virginmedia @Dominiho7 Just leave it they scrap them anyway. They ALL have vulnerable exploited intel chips in them that they never patched and keep refusing to admit

• 
  Andy W (@AndrewW12290183) reported 25 minutes ago

  @virginmedia Why ? and I don't appreciate the laughing face as this is no joke. I complained about being charged for a TV package I never signed up for. Nothing happened. I leave Virgin but I have to chase you to return your quipment. Hopefully Friday will be the end of dealing with Virgin

• 
  Owain (@OCP_84) reported 27 minutes ago

  @virginmedia @quidco @Top_CashBack ...which always inevitably routes the customer to cancellations after being offered an initial substandard rip off deal. You are treating your current members like dirt. You really have to review your retention initiatives, and put offers in place for EXISTING CUSTOMERS