Virgin Media Outage Report in Sawbridgeworth, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sawbridgeworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sawbridgeworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sawbridgeworth, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hertford, Enfield Town, Harlow District, Great Dunmow, Harlow and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sawbridgeworth, England
Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:
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Jo Marion Pauline
(@Lindor1306) reported
from
London, England
@virginmedia are unbelievable. Took a direct debit in error at end of January from my elderly father, promised to pay back in 5 days but didn’t. Then promised 7-10 days but again didn’t. Still no refund and now not even responding to formal complaint. Disgusting!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
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I am a Penguin 🐧
(@TheMrsNatG) reported
from
London, England
@virginmedia Checked this already. No issues, has been days.
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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crosswhatfields
(@crosswhatfields) reported
from
London, England
@virginmedia your service is shit. Outtages ongoing and no news via text. This afternoon: “everything sorted by 6pm” but nothing sorted. **** your stupid TV, it’s broadband we want. Awful service!
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
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Tom Adams
(@TPAdams) reported
from
London, England
@virginmedia @cpu_fox Just to feed in here that we've had intermittent broadband problems in SE13 7 as well for last few days, particularly bad today. Clearly something up. But status on website says "No known issues"
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia so mums been without tv for 3 days now and you can’t get in touch with customer service. Very bad
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care
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sheryl wheatland
(@JazzerciseH) reported
from
Harlow, England
@virginmedia Yes apparently I need a new router which I’ve been waiting for since the problem started on Friday. It’s gone off again now so...another evening with no/intermittent WiFi 👍🏻👍🏻👍🏻
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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#OddMotion
(@ShahlaaTahira) reported
from
London, England
.@virginmedia why is it when my WiFi ain’t working it takes you a week to solve the problem - I should of went with Sky it’s 2019 you know! These times you’ve been double charging me for my WiFi since 2017! 😡🤬
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Tazul Islam
(@Tazul2015) reported
from
London, England
@virginmedia any ideas when you are increasing your price next...so I can cancel my contract early
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James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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Ashella
(@AshellaRoshania) reported
from
Loughton, England
So @virginmedia tech team have ruined my Internet connection and ended up causing 2 hour delay and missed deadline for me today. Then, they've claimed they can't fix it, yet tired to charge money to try to fix it. If they're going to put you through to the "gadget team", beware -
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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Ashella
(@AshellaRoshania) reported
from
Loughton, England
So @virginmedia tech team have ruined my Internet connection and ended up causing 2 hour delay and missed deadline for me today. Then, they've claimed they can't fix it, yet tired to charge money to try to fix it. If they're going to put you through to the "gadget team", beware -
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@jsquires1990) reported
@virginmedia You may be able to, I am in need of a new tv service. Virgin 360 maybe! - Tried calling and getting support online to enquire and buy, but didn't get very far... Cheers
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realDonaldChump
(@realDonaldChu16) reported
@virginmedia 2) If the ISP provides the router, they certainly know the MAC address of that router. If that router is providing DHCP service or is acting as a bridge to provide IP addresses for your devices from a centralized DHCP server, the MAC address and the IP address (metadata).....
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Rob Paskin
(@rjp_avfc) reported
@virginmedia I can't remember the secret code I set up (if I even did) over 10 years ago. This means I am unable to navigate the labyrinth and get in contact with you. As a last resort I tried raising a complaint but it seems you closed it without replying. Please help.
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AaronClarke☆
(@aaronclarke24) reported
@virginmedia Why aren’t you offering me a personal chat link like the last person who tried to help??
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Zeena Al-Obaidi
(@ZeenaAlobaidi) reported
@virginmedia please close my account. They people on the phone we're absolutely no help and wasted 2 hours of my day.
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Linda
(@LindaLiburd1) reported
Hi @virginmedia, very disappointed with customer services who haven’t dealt with a recent complaint. Due to aggressive selling & poor communication, I am potentially trapped in an 18-month contract even though I am moving to an area to which I am unable to transfer my services.
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Ace Music Stands
(@Acemusicstands) reported
@virginmedia Every device in our house is suffers the same issues. Every platform I go on disconcts. I can watch the WiFi die constantly. Please show compassion. 7 weeks of problems. We have an A level son that needs to connect for lessons.
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Ian Vee
(@ItVanders) reported
WiFi down for about the 30th time this #Christmas I pay for 200 m and get nothing like this. Its preventing me from working now. Been on phone 25 minutes and not spoken to anyone what is going on @virginmedia
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Linda
(@LindaLiburd1) reported
But I am now in a situation where I am set to move on 29 Jan 2021. I tried to give notice weeks ago but, due to customer service failings, could now incur disconnection charges. I would welcome a response as soon as possible before I escalate this matter, @virginmedia.
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Luke Hanson
(@lukehanson84) reported
@virginmedia Please see complaint reference C-221120533 about my services