Virgin Media Outage Report in Bishop's Stortford, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bishop's Stortford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop's Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Bishop's Stortford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Ware, Great Dunmow and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
Phone | |
| Harlow |
TV | |
| Harlow |
TV | |
| Harlow |
TV | |
| Harlow |
TV | |
| Harlow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bishop's Stortford, England
Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:
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David
(@davidcro0) reported
from
Harlow, England
Night ruined by @virginmedia been down for hours .getting bored of slow internet speeds. Only get half what I pay for. Crap pic on tv. *******
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia any problems in the Cm186 area
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia are you going to sort this problem out or not with the HUD’s and internet at all or just keep telling people to call this number and that & Still nothing getting done about this
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𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫
(@MoodyGamerUK) reported
from
Broxbourne District, England
@DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia your new app is absolutely awful !!!😡😡😡😡
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helen burgess
(@burgess32) reported
from
Harlow, England
Absolutely disgusted that @virginmedia feels it’s ok to cancel installing my nans landline not once but twice and give a new installation date of 10th September. For a landline she desperately needs for an emergency pendant.
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terry stubbs
(@tottenhamterry) reported
from
North Weald Bassett, England
@virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company
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Dean Risley
(@dean_risley) reported
from
Ware, England
@VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!
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Martin Harvey
(@MartinH05022087) reported
from
Watton at Stone, England
Virgin Media you are absolutely disgusting cutting off my service in a pandemic after being told that I will pay my bill when I get my government money 😡😡fuming is not the word 😡😡
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith
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Darcy Meadows
(@darc174) reported
from
Harlow, England
@virginmedia I have a issue with my virgin box ! I keep trying live chat and one one answers ! Help plz
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia Just Get a Engineer to sort the Problem out in Areas that’s all it takes to keep Customers happy
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia my Rueter box Green light keeps flashing Can you Solve the problem
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Stephen Trotter
(@Trotski82) reported
from
Stanstead Abbotts, England
@virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jenny jones💙💙💙💙💙
(@Jones68Jenny) reported
@gabrieldalis @thedogman_918 @virginmedia I spoke to my mum, tomorrow when I’m with her(support bubble) I will get in touch with sky and see what prices they offer . Enough is enough . There has been colt/ covtel/ virgin since it first started in the 80’s at my parents address . Loyal means nothing to virgin
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🇩🇪 DEPtones ⚒️
(@DEPtones) reported
@virginmedia No resolutions at all because it's only an online problem. He doesn't have a tv at the moment. No, he hasn't as we thought this cold be easily sorted. It's completely weird for the streaming to suddenly be so poor when it's been fine for 3 years! Cannot work out the problem.
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Two Neurons
(@TwoNeuronstream) reported
@virginmedia can't wait to leave you. Billing: I can't adjust your bill. Only the technical team can. Me: ummm... What? Technical: team I can't adjust your bill only the billing team can. Me: makes sense. Can you resolve this technical issue? <Silence long enough to tweet this>
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Oy C
(@OyinkanSxo) reported
@virginmedia I need help with 1 of your services.
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allan.s
(@toonside_lad) reported
@virginmedia I can't view catch up or on demand.. What's network availability ( c133) mean? And yes done a network area check and all running fine.. We have only had the box since January.. Advise please
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James Finn
(@TrueMite) reported
@virginmedia hi. Having problems with the amazon prime video app on our virgin box. Every other app working fine but when we try to watch something on amazon it just goes to a black screen. Tried signing out and back in again but doesn't seem to do anything?....
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Ibi
(@ibi2001uk) reported
@virginmedia Y is ur customer service very terrible. I have been waiting for a resolution for 4 months and the best you guys can do is to write a shabby response. Below are my complaint C-1211201225, C-1711201237, C-1012202029, C-021220754.
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Dee(anne) Stripe
(@BlonDee247) reported
@virginmedia No they don't advise anything they just say there is no problem and it's sorted It's just a joke that really isn't funny..
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Lafay Williams
(@lafay_williams) reported
@Virginmedia so I’ve waited in two days for our box to be connected then to only be told that the date has been changed without my notification then just spent 40 minutes on the phone to cancel absolutely disgusting customs service i’m going to go to @SkyMediaUK
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TR7
(@Taimoor05435737) reported
@virginmedia Why does your complaints team not ring customers as per process? Why you constantly letting down your customers? Why do you have the customer service number on a complaints letter stating to contact complaints who don’t talk to no one??