Virgin Media

Virgin Media Outage Report in Bishop's Stortford, Hertfordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bishop's Stortford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop's Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bishop's Stortford, Hertfordshire, England 02/21/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bishop's Stortford, Hertfordshire, England

The most recent Virgin Media outage reports came from the following cities: Harlow, Hoddesdon and Hertford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarlow Internet
United KingdomHoddesdon Internet
United KingdomHarlow TV
United KingdomHarlow Internet
United KingdomHarlow TV
United KingdomHarlow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bishop's Stortford, England

Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:

  • jill_jtc Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England

    @virginmedia Damn, you don’t work in the area I am moving to...... shame

  • Wayneo_75 Wayne Hemmings (@Wayneo_75) reported from Broxbourne District, England

    @virginmedia are you going to sort this problem out or not with the HUD’s and internet at all or just keep telling people to call this number and that & Still nothing getting done about this

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!

  • Wayneo_75 Wayne Hemmings (@Wayneo_75) reported from Broxbourne District, England

    @virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.

  • HarlowGooner Steve Martin (@HarlowGooner) reported from Harlow, England

    @ColinMichaeI @Poloniumsoup @SkyUK @virginmedia @premierleague Sign up 30 day free trial, then cancel.

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia None of this answers the question of what happens when your service goes down.

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same

  • darc174 Darcy Meadows (@darc174) reported from Harlow, England

    @virginmedia I have a issue with my virgin box ! I keep trying live chat and one one answers ! Help plz

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬

  • STrimnell Simon Trimnell (@STrimnell) reported from Saffron Walden, England

    What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia your new app is absolutely awful !!!😡😡😡😡

  • Trotski82 Stephen Trotter (@Trotski82) reported from Stanstead Abbotts, England

    @virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬

  • dean_risley Dean Risley (@dean_risley) reported from Ware, England

    @virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith

  • Wayneo_75 Wayne Hemmings (@Wayneo_75) reported from Broxbourne District, England

    @virginmedia my Rueter box Green light keeps flashing Can you Solve the problem

  • BenThapa82 Ben Thapa (@BenThapa82) reported from Saffron Walden, England

    @virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.

  • tottenhamterry terry stubbs (@tottenhamterry) reported from North Weald Bassett, England

    @virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • londonkal Khalid Sharif (@londonkal) reported

    @virginmedia Broadband down again in Clayhall IG5 London 😭 Same issues yesterday. Any timeframe on when issues will be resolved please?

  • jlsinc Jason Sinclair (@jlsinc) reported

    @virginmedia The broadband isn't working. This is a regular occurrence. There actually is an area fault reported, as there is every other week, with fix time of 1800 which means a day of slow and expensive tethering for at-home household.

  • Tracyda29505952 Tracy davies (@Tracyda29505952) reported

    @virginmedia i can’t get through to anyone about my broadband. I’ve FB messaged but no response. The signal is ridiculous and I wish I had never changed. Can someone contact me

  • AdamSci12 Adam Day 😷 (@AdamSci12) reported

    ... Aaaaaaand @virginmedia is down in NW5 again!

  • TomHuelin1 Tom Huelin (@TomHuelin1) reported

    WiFi taking a battering this morning. @virginmedia pls help!

  • jaytothelo J. (@jaytothelo) reported

    @virginmedia your service status says there’s no issues in my area but since yesterday after running a test it says there’s a known issue in the area? Every week there’s a new issue nowadays.

  • lmhalton Lillie Halton (@lmhalton) reported

    @virginmedia really struggling to work at the moment, can someone help at all?

  • X49841880 X (@X49841880) reported

    @virginmedia That’s absolutely fine, I’ll keep letting everyone else know what you did to me. The calls are all recorded on your end and if you investigate, you’ll see I’m not making any of this up. You keep offering crap lip service and I’ll keep exposing you for it

  • daleshayes dale hayes (@daleshayes) reported

    @virginmedia I've tried all the trouble shooting measures and tested and it says network connection is good I've tested wired and wireless it was perfect until the failed tv360 update

  • MhairiMcLaugh Mhairi 🇪🇺💛 (@MhairiMcLaugh) reported

    Woke up in a terrible mood. Virgin media being ****... again! I need this baby out of me and lockdown* now meaning my family won’t get to meet him until he’s well over a month old! *id just like to add I think we should lockdown but I’m angry that it needs to happen again!