Virgin Media Outage Report in Bishop's Stortford, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bishop's Stortford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop's Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bishop's Stortford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Harlow, Bishops Stortford, Hertford and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Harlow |
TV | |
| Harlow |
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| Bishops Stortford |
Internet | |
| Harlow |
TV | |
| Harlow |
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| Hertford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bishop's Stortford, England
Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP
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lynne hodgkins
(@sexystitcher) reported
from
Harlow, England
@virginmedia no mobile signal in harlow CM20 area an answers as to why ???
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johngriffiths7
(@johngriffiths7) reported
from
Hoddesdon, England
@virginmedia Service calls from a wifi router which is misbehaving. It isn’t clear to me that the operators are actually changing the record to prevent further calls. The number called is 01992#411972# but I have been called multiple times from 0161, 01582 and 01494 numbers. College IT told
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Ellie
(@EllieMB1) reported
from
Broxbourne District, England
@virginmedia why have I been on hold to your customer service department for 1 hr been cut off and then called again another 1hr cut off. On hold now, emailed and went through online and still nothing!!!! What’s going on!!!! Is anyone answering the phones
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing How do you get a refund for this awful picture quality on the boxing #ajpulev #boxing
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Zee
(@zeesh009) reported
from
Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia my area EN80QB internet js extremely unstable lots of reports from my local area on hr website cba I fix this
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia Not in my area no but I done internet speed tests on 3 different computers and it came out as 0.17 download speed when I’m paying for 100+ also getting awful long spikes
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Terry Carney 👋
(@SalesRemedy) reported
from
Sheering, England
@virginmedia @SkySportsBoxing sort the picture out. Really bad picture break up on boxing right now 😡
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
So we have noticed that we are having problems with Internet @virginmedia....ping test 39bpms....really I pay a shed load for 200!
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James -Murdered on the- Moore(s)
(@TrashPandaJames) reported
from
Harlow, England
@virginmedia Thank you for the correspondence, as of 2pm service looks to be back to normal. Can you tell me why ive still not had any updates to my mobile despite using the track this issue feature?
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet is incredibly slow and unstable in Hertfordshire, England any news on when it will be fixed seen lots of reports on ur down website
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
@virginmedia No but we ha e had issues k er the last 4 weeks
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Julie Lawrence
(@Juju79) reported
from
Hoddesdon, England
@virginmedia I have tried calling the customer service number but it says the call cannot be connected.
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Neil Mcgeough
(@NeilMcG1972) reported
from
Broxbourne District, England
@virginmedia how come I cannot dial 150 anymore to get through to customer services? What is the new number to report a fault
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Alan
(@AlanFage) reported
from
Harlow, England
@virginmedia as per your instructions contacted customer services. Still no resolution with loss of random internet connection, what a joke. As long as only one of us at home uses the broadband at any one time, we should be ok!!!
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Trudy Lea
(@TrudyLea1) reported
from
Sawbridgeworth, England
Any advice on getting in touch with @virginmedia tried ringing, just get cut off, tried website, just crashes, I’m currently spending £100+ a month, for a service I’m just not getting 😔 #HadEnoughNow
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Paul Ess 🇮🇪
(@djsmiffyp) reported
from
Harlow, England
@virginmedia Any idea why my internet has constant issues? Harlow CM18 area?? Internet been dropping in and out for a week now 😳
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MiaMc
(@65moon) reported
from
Broxbourne District, England
@virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT
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Ellie
(@EllieMB1) reported
from
Broxbourne District, England
@virginmedia me wondering if @SkyUK have any offers - been waiting on the line for another hr!!!! Just want my service activated 😱😱
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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P͓̽a͓̽u͓̽l͓̽a͓̽ ♍🧡
(@Paula_LLJ) reported
@virginmedia No, no service issues in the area.
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elliselias
(@elliselias) reported
@virginmedia Come on guys it’s Christmas Eve and you tell me there’s an outage in my area in Purley. It’s been 2.5 hours and none of our relatives or friends can call us from Canada, India and USA. Not good for a couple of seniors sitting here waiting! Merry Christmas indeed…😢
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salt052
(@salt052) reported
got no wifi over christmas, @virginmedia shittest wifi company in all of the UK how ******** is your company so ******* ****, you try take quintuple the amount of money you’re supposed to EVERY ******* month and now my household has no access to the internet for Christmas Thanks
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Vinmonkey
(@HaydonStuart) reported
@virginmedia Yes...Service has now been resumed, was disgusted by the complaint summary of "unhappy with planned maintenance" , this was 3 separate incidents - confirmed as damaged cable hardly planned maintenance ...speeds now 90 mps on a 350 mps service....which is very poor
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Jackie
(@Jackie38607859) reported
@virginmedia Unbelievable I waited in all day after you arranged collection and no one turned up again. When I called they couldn’t find the account or the collection arrangements. Really disgraceful customer service.
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Andrew Bright
(@andrewbright01) reported
@virginmedia got my new hub 4 today. Activated but not working! Changed back to my Superhub 2. Call centred confirmed I was online but now no internet for Xmas. 3 very disappointed boys! Please help ASAP.
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jaybee
(@jaybee19821) reported
@virginmedia failing on Xmas eve, man **** you 😣
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Paul
(@bestp84) reported
@virginmedia Yes I have done that. Your UK support team are calling back on Monday to see if the issue can be resolved.
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nathan franks💙
(@nathanfranks37) reported
@virginmedia. Ox14 No TV no broadband. 9pm Xmas eve, well.done you🤬. Status says should be fixed by 4pm, yep 4pm!! tomorrow. How, why, what are you doing about it!! It's Xmas time. I don't need the broadband for me but if my kids don't it have when they return from pub! Help!!
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Shailesh Patel
(@shaileshpatel98) reported
Virgin media is not working in UB6, what is going on