Virgin Media Outage Report in Bishop's Stortford, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bishop's Stortford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop's Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bishop's Stortford, England
The most recent Virgin Media outage reports came from the following cities: Hertford, Saffron Walden, Harlow District, Great Dunmow, and Harlow.
| City | Problem Type | Report Time |
|---|---|---|
 Hertford
|
Wi-fi | 8 days ago |
|
Hertford
|
Internet | 15 days ago |
|
Hertford
|
Wi-fi | 16 days ago |
|
Great Dunmow
|
1 month ago | |
|
Harlow
|
TV | 1 month ago |
|
Harlow
|
Wi-fi | 1 month ago |
Community Discussion
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Virgin Media Issues Reports Near Bishop's Stortford, England
Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:
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Steve (@StevenCudd2) reported from Hoddesdon, England@virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Hi there. Whenever we go to the iPlayer app it crashes the whole Virgin system which has to be turned off and on again. Been like that for 24 hours. Can you help please?
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james Dunn (@Jimbob_Du) reported from Hoddesdon, England@virginmedia your customer service is unbelievably pathetic. You think paying me £50 discount will resolve my contempt for your service, well it won’t. It took you 6 weeks before anyone even contacted me. I pay for 300 meg WiFi, I’m lucky if I get 20.
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Matthew Saggers (@MatthewSaggers) reported from Harlow, England@virginmedia 150 all departments are shut, my virgin media app keeps having a 500 error code. How do we contact some to move an appointment due to family emergency. Shame for a communication company users can't communicate with you.
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@virginmedia We have had no coverage over the weekend in december we were without service for 10 days this seems to be an ongoing problem which you are failing to cure
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@virginmedia can someone in the tech team please dm me as I have had no internet stability now for 2 months and no human is answering the phone not good when homeschooling
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Lee Gildersleve (@lotfredjanlee) reported from Watton at Stone, England@virginmedia my WiFi is so bad that come 7pm we have to switch it if on our phones and use our data. I’ve just tried to book a service call only to be told I can’t as they are doing work on our area and it will automatically get cancelled. It’s been bad for a year now!!!!
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james Dunn (@Jimbob_Du) reported from Hoddesdon, England@virginmedia You obviously don’t read my tweets. I complained and it took 6 weeks to reply. Your company is really pathetic, and has no customer service.
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Paul Gull (@pgull1975) reported from Saffron Walden, England@virginmedia I’ve spoken to someone who had previously chased this for me and he is still waiting on confirmation of change to residential property. He did say that once confirmed there could be another two weeks before installation. Will I be compensated for lack of service?
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England@virginmedia That I still need to have an engineer attend. I keep getting mixed messages! Had to book one for next Saturday. Potentially that could be 2 weeks without a full service
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Think the menu options are slightly different on the 360 software but I found network diagnostics and signal quality is “Good” and connection speed is “high”. Does that help?
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England@virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.
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Trudy Lea (@TrudyLea1) reported from Sawbridgeworth, EnglandCould someone from @virginmedia please tell me if the internet is down in the CM21 area? I have no tv, internet or telephone connection. TV is showing error code (W02) many thanks #Help
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Bijal Pattani (@mrpattani) reported from Sheering, England@virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@virginmedia No apparently there are ongoing issues in my area Cm5 9az which you are hoping to resolved by the 5th but not definite i just wish you would inform customers when these faults occur rather than us chasing you up
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Gary dorrington (@Garyonline1) reported from Chipping Ongar, England@virginmedia Also it would be nice for someone to point out what is the problem we are currently having.
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Terry Carney 👋 (@SalesRemedy) reported from Sheering, England@virginmedia Ongoing issues; On ZOOM lag issue. On Netflix during viewing stops, whirls and often crashes. Day to day work, slow load on web browsers, crashes daily even with Ethernet run to office in house. Upgraded recently now £114 a month and still awful WiFi. How do I cancel my contract?
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rob price (@robandvic) reported from Bishop's Stortford, England@Virgin internet is absolutely shocking and their customer support is even worse #VirginMedia #Disgraceful #customerservice
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james Dunn (@Jimbob_Du) reported from Hoddesdon, England@virginmedia I received a phone call from a man , Jacob Smith purporting to be from your security department. He told me my internet had been hacked by someone in the USA. He refused any contact details after he told me to download a Quick Support app. He phoned 01606863673.
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🅺🅴🆅🅸🅽 🅹🅴🅽🅽🅸🅽🅶🆂 (@Kevinj86) reported from Harlow, EnglandGetting bombarded with calls from someone saying they work for @virginmedia and I have a problem with my broadband - five times this week! #nightmare @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Napier (@rtnapes) reported@virginmedia What’s the number for your complaints department? Spoke to someone who put me through and got an automated message before the call cut off? Have outstanding complaints not resolved. This is crap service all round
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Ajit Limaye (@LimayeAjit) reported@virginmedia I did check and there aren’t any. And I also expect your customer service and engineers to be aware of that if there are any. They didn’t say anything.
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Ronny (@Ronny____) reported@virginmedia been trying all day yesterday to contact support, your network down?
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Gimpy Terry, Pickle Eater (@ricslater655) reported@virginmedia This would be the forth issue you've had in my area this year, i have ZERO patience for you. Will i get any discount because i've had to drive 20 MILES away to my office to get a connection and go about my day??
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Katie Jane Price (@KatieJanePrice9) reported@virginmedia Hi - Why is your service down in the LE11 area until 3pm today?! Any works should be completed overnight as people are working from home and it's completely disrupted mine and my family's day!
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Mr Mallard (@MrMallardIT) reported@ArubaNetworks - Your password policy for Aruba Central is the worst I have ever had to deal with. Well, not as bad as max length 10 passwords like Virgin Media, but still awful. And it never even works! AC provides the biggest barrier to my job every time it's needed.
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leclaire Bryan (@vDbUaxEVppqu4zt) reported@merlinwardcom @virginmedia Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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FSociety Tom 🇪🇺 #FBPE ANTIFA #RESIST #FBPPR #BLM (@thebdaman) reported@virginmedia Page just came live. It was behaving as though I'd clicked a dead link. I'm working from home, you failing two days in a row is not the service I pay a premium for.
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Kelly Davidge (@kellysarah) reported@virginmedia Service checker says everything is fine. All green.
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AirXploration Aerial Photography (@AirXploration) reported@virginmedia It is still having problems. It's better but not right, I have a 600mbps connection and upload speed (on an ethernet conn) is currently 0.79 and down is only 300.