Virgin Media Outage Report in Bishop's Stortford, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bishop's Stortford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop's Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Bishop's Stortford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Ware, Harlow, Bishops Stortford, Chipping Ongar and Hoddesdon.
| City | Problem Type | Report Time |
|---|---|---|
 Ware |
Internet | |
| Ware |
Internet | |
| Harlow |
Wi-fi | |
| Bishops Stortford |
Internet | |
| Chipping Ongar |
Phone | |
| Hoddesdon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bishop's Stortford, England
Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia are you going to sort this problem out or not with the HUD’s and internet at all or just keep telling people to call this number and that & Still nothing getting done about this
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helen burgess
(@burgess32) reported
from
Harlow, England
Absolutely disgusted that @virginmedia feels it’s ok to cancel installing my nans landline not once but twice and give a new installation date of 10th September. For a landline she desperately needs for an emergency pendant.
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Paul Shears
(@PaulTShears) reported
from
Broxbourne District, England
If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.
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𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫
(@MoodyGamerUK) reported
from
Broxbourne District, England
@DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.
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Stephen Trotter
(@Trotski82) reported
from
Stanstead Abbotts, England
@virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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David
(@davidcro0) reported
from
Harlow, England
Night ruined by @virginmedia been down for hours .getting bored of slow internet speeds. Only get half what I pay for. Crap pic on tv. *******
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Richard Astley
(@LongshanksE10) reported
from
Bishop's Stortford, England
@virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia No unfortunately I have still not resolved this problem
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Darcy Meadows
(@darc174) reported
from
Harlow, England
@virginmedia I have a issue with my virgin box ! I keep trying live chat and one one answers ! Help plz
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Lauren
(@LaurenBarrett95) reported
from
Harlow, England
@virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?
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Matt Jolly
(@MattJ0lly) reported
from
Bishop's Stortford, England
@virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!
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terry stubbs
(@tottenhamterry) reported
from
North Weald Bassett, England
@virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company
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Solum
(@Solummm) reported
from
Broxbourne District, England
@virginmedia internet down in Hertfordshire cheshunt is this a known problem have restarted and reset router
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Martin Harvey
(@MartinH05022087) reported
from
Watton at Stone, England
Virgin Media you are absolutely disgusting cutting off my service in a pandemic after being told that I will pay my bill when I get my government money 😡😡fuming is not the word 😡😡
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia Just Get a Engineer to sort the Problem out in Areas that’s all it takes to keep Customers happy
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SfH
(@simonfromharlow) reported
from
Bishop's Stortford, England
@ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia my Rueter box Green light keeps flashing Can you Solve the problem
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia any problems in the Cm186 area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Davis
(@buffydavis) reported
@virginmedia This seems to be a weekly issue. I work from home and the internet goes down most weeks. Not good enough Virgin. Sort yourselves out. It’s not acceptable to have all our channels that we pay inflated price for missing
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SG
(@sg679) reported
Now that @O2 and @virginmedia have teamed up I really hope O2 doesn’t lower its service standards to match virgin’s. As there’s ANOTHER fault with virgin in Belfast. waiting on the expected repair update to move from 6pm tonight to 6pm on Christmas Eve.
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Jordan Lee
(@JordanL72211142) reported
@virginmedia Honestly not good enough, the amount you charge people is actually so wrong, you expect people to pay so much money for a service that’s always down with issues.
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Shärpy 🐒🤔
(@Sharpzilla) reported
@virginmedia TV not working
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SaoirseEire
(@SaoirseEire) reported
@virginmedia @MarkHen66172350 What about the Wi-Fi outage? My Wi-Fi has been off all day as well as my channels when will this be addressed? £87 a month for this, plus no one to answer a phone
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Clive Richardson
(@CliveR39) reported
@virginmedia TWO HOURS since last update on service outage link....?
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J-P Wilkins
(@JapesAMP) reported
@SarahLooker4 @virginmedia Yes, they are the only ones and as part of the fix, they've just gone again
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Jeremy Ball
(@Jerball3) reported
@virginmedia @ChrisN1978 Loss of TV not covered and even if it was you can't report it online because your web page is also down plus you can't get through on the phone @Ofcom please take action.
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Kev 💜🖤
(@KevinNorman79) reported
@ScottRi10519114 @virginmedia @MarkHen66172350 Virgin Media Outage Update - Description: Service update. TV fault F009492617. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 02/12/2021 23:00:00. The Virgin Media Team.- ID: F009492617.
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Emma 💙
(@ederner) reported
@SteFitz69 @virginmedia If they admit there's an issue then they have to do something about it. We've been having issues for 11 hours. I've been on WhatsApp with them all day. I've asked 4 times for it to be logged what time I started experiencing issues. It still hasn't. Thank God for screenshots