Virgin Media Outage Report in Bishop's Stortford, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bishop's Stortford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop's Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bishop's Stortford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hertford, Harlow, Hoddesdon and Ware.
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Community Discussion
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Virgin Media Issues Reports Near Bishop's Stortford, England
Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:
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nasty nick (@nickpeddle234) reported from Harlow, England
@virginmedia any problems in the Cm186 area
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𝐌𝐨𝐨𝐝𝐲𝐆𝐚𝐦𝐞𝐫 (@MoodyGamerUK) reported from Broxbourne District, England
@DeeRockUK @virginmedia Yeah I had this issue with them had to change my package to vivid gamer do they didn't throttle my upload speed. They have changed the package named since not sure what it's called now.
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nasty nick (@nickpeddle234) reported from Harlow, England
@virginmedia No unfortunately I have still not resolved this problem
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Solum (@Solummm) reported from Broxbourne District, England
@virginmedia internet down in Hertfordshire cheshunt is this a known problem have restarted and reset router
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MiaMc (@65moon) reported from Broxbourne District, England
@virginmedia why does my TiVo box only record partial programmes? So annoying to sit down to watch a film to find it’s only recorded 28 minutes 😡I have two boxes and it happens on both. Why am I paying for a non-service? This needs to be fixed ASAP
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Zee (@zeesh009) reported from Broxbourne District, England
@virginmedia has the worse customer services team 🤬🤬
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Paul Shears (@PaulTShears) reported from Broxbourne District, England
If this pandemic has highlighted anything, it's just how bad @virginmedia are at delivering on their promises. I'm pretty sure my connection has been down as much as it's been up over the last 3 months.
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Matt Jolly (@MattJ0lly) reported from Bishop's Stortford, England
@virginmedia Having difficulty trying to log on to my neighbours Virgin Mobile Account as she’s finding it impossible to log on. Would appreciate some assistance and help. Thank you!
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Wayne Hemmings (@Wayneo_75) reported from Broxbourne District, England
@virginmedia Just Get a Engineer to sort the Problem out in Areas that’s all it takes to keep Customers happy
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England
@virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?
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David (@davidcro0) reported from Harlow, England
Night ruined by @virginmedia been down for hours .getting bored of slow internet speeds. Only get half what I pay for. Crap pic on tv. *******
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James -Murdered on the- Moore(s) (@TrashPandaJames) reported from Harlow, England
@virginmedia Thank you for the correspondence, as of 2pm service looks to be back to normal. Can you tell me why ive still not had any updates to my mobile despite using the track this issue feature?
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helen burgess (@burgess32) reported from Harlow, England
Absolutely disgusted that @virginmedia feels it’s ok to cancel installing my nans landline not once but twice and give a new installation date of 10th September. For a landline she desperately needs for an emergency pendant.
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SfH (@simonfromharlow) reported from Bishop's Stortford, England
@ChrisOnTheBus @virginmedia *sigh* I’m not a customer and have never used them. I install things for clients.
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Lauren (@LaurenBarrett95) reported from Harlow, England
@virginmedia hi - want to change from a pay as you go to a monthly phone tariff for an elderly relative - shops not open and nobody answering the customer service phone line. How do we do this/who do we contact please?
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Wayne Hemmings (@Wayneo_75) reported from Broxbourne District, England
@virginmedia are you going to sort this problem out or not with the HUD’s and internet at all or just keep telling people to call this number and that & Still nothing getting done about this
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lynne hodgkins (@sexystitcher) reported from Harlow, England
@virginmedia no mobile signal in harlow CM20 area an answers as to why ???
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MiaMc (@65moon) reported from Broxbourne District, England
@virginmedia I am so sick of paying for a service which I’m not receiving. My TiVo box only ever partially records programmes. SORT IT OUT
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Martin Harvey (@MartinH05022087) reported from Watton at Stone, England
Virgin Media you are absolutely disgusting cutting off my service in a pandemic after being told that I will pay my bill when I get my government money 😡😡fuming is not the word 😡😡
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Wayne Hemmings (@Wayneo_75) reported from Broxbourne District, England
@virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben (@BenH2401) reported
@virginmedia please help! Supposed to have 200mb download speed but over past 2weeks it has been gradually worsening to a point where am only getting 5 max most of the time. Have done all the online checks, Wi-Fi reboots, etc and nothing fixes it.
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Lynn Sheridan🕷 (@LynnMSheridan) reported
@virginmedia you told us the issue with out internet connection would be resolved by 10.00am then you pushed this back to 2pm. No communication with customers as to why our service has not yet been re-connected! Not good customer relations.
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Simon Century (@simoncentury) reported
@virginmedia Thanks for responding after two days. What happens if I text you? I've been waiting in we chat for 3 days now and have had 10 failed calls to your call centre - all to fix your major errors.
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JordSedgwickTV (@JordSedgwickTV) reported
@virginmedia Both speeds are affected. I have a engineer coming out but I don’t think it will rectify the problem cause we have had this problem for a long time
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Jamie Will (@YoungJambo) reported from Poole, England
@virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.
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selmi anjos (@selmianjos) reported
What a frustration it is the degrading service @virginmedia is providing in UK or not proving so to speak. Misselling and not listening to customer needs is only a start. They use to care!!!
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shaun mcmanus (@macky80) reported
@virginmedia I have called your customer service today, and they have informed me @virginmedia cancelled my appointment- NEVER told me- and now after talking to a ‘manager’ I have got to call back and re-book another appointment- this service is a shambles, 6 days without service 😡
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Emma Lawler (@EmzyLaw) reported
@virginmedia literally called you guys 4 times to disconnect my services as you can’t service my new area......this time after holding on for 20min the phone was put down. Please just cancel my contract!!?
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steve zerachy 📱+🚘=❌ (@steviez10) reported
@mouthwaite @virginmedia Talktalk are no better either !. And yet Amazon are brilliant we had a problem with prime and spoke to people in Columbia and Phillipines and all were very helpful and spoke brilliant English and problem sorted.
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James Brierley (@Jamesbri1) reported
@virginmedia It sounds like I’m getting a WiFi issue. Even when I do a speedtest upstairs, it’s pulling 100-108mbps. But when I download things, I don’t get any higher than 10mb/s now. Is this correct or is their a WiFi fault?