Virgin Media outages and service status in Bishop's Stortford, England

Problems in the last 24 hours in Bishop's Stortford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop's Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bishop's Stortford, England

The most recent Virgin Media outage reports came from the following cities: Harlow, Hertford, Saffron Walden, Harlow District, and Great Dunmow.

City	Problem Type	Report Time
Harlow	Wi-fi	6 days ago
Hertford	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bishop's Stortford, England

Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:

• 
  Ratman 🏍️⚽🇬🇧🇪🇺❄️ (@Ratman46) reported 1 minute ago from Broxbourne District, England

  @virginmedia Yes did speak to the team and the only option open to me was to leave, come back as a new customer (send equipment back etc, place new order) or go to another provider. With those 2 options on the table you can see why I've chosen to leave.

• 
  Stephen Smith (@StephenLSmith87) reported 5 minutes ago from Broxbourne District, England

  @virginmedia Can someone please contact me. Been sent a bill for £95 for a missing box which I never received in the first place, I will not be paying this bill.

• 
  Cheron Phillips🇧🇧 (@Chezzyp68) reported 9 minutes ago from Stansted Mountfitchet, England

  @virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.

• 
  ⭐️ 🇪🇺 Paul ⭐️ Dunning 🇪🇺 ⭐️ (@hairydalek) reported 9 minutes ago from Writtle, England

  Sadly, the @horror_channel catchup service isn’t on @virginmedia , which is a total bummer.

• 
  nasty nick (@nickpeddle234) reported 13 minutes ago from Harlow, England

  @virginmedia any problems in the Cm186 area

• 
  Painter & Decorator (@GlenHyett) reported 13 minutes ago from Broxbourne District, England

  @virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬

• 
  Robert Dearle (@DearleRobert) reported 17 minutes ago from Harlow, England

  @virginmedia It was def.used within time scale. She just said it's not working after we tried to scan twice amd she tried typing in then numbers so both ways..she didn't know why and told me to contact 02 but that's why she gave me the receipt.

• 
  🅺🅴🆅🅸🅽 🅹🅴🅽🅽🅸🅽🅶🆂 (@Kevinj86) reported 22 minutes ago from Harlow, England

  Getting bombarded with calls from someone saying they work for @virginmedia and I have a problem with my broadband - five times this week! #nightmare @Ofcom

• 
  Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported 23 minutes ago from Broxbourne District, England

  @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

• 
  Painter & Decorator (@GlenHyett) reported 26 minutes ago from Broxbourne District, England

  @virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬

• 
  Dr Marie Parsons 💙 (@mparsons43) reported 29 minutes ago from Harlow, England

  @virginmedia I have been trying to get hold of someone in customer services for the last hour to discuss reducing my Virgin media package as I feel with your current deals, I am no longer receiving value for money. How can I get hold of your retention team

• 
  XxSousaxX (@sousax_x) reported 32 minutes ago from Broxbourne District, England

  @Sabrina62517017 @virginmedia Yes i have same issue in EN8 absolutely nothing

• 
  Paul Ess 🇮🇪 (@djsmiffyp) reported 45 minutes ago from Harlow, England

  @virginmedia Any idea why my internet has constant issues? Harlow CM18 area?? Internet been dropping in and out for a week now 😳

• 
  Andi(Pearcey)Pearce (@ADPearcey) reported 50 minutes ago from Bishop's Stortford, England

  Any chance after 4 hours u can fix the WiFi in bishops Stortford @virginmedia you morons

• 
  Richard Astley (@LongshanksE10) reported 52 minutes ago from Bishop's Stortford, England

  @virginmedia My Internet has cut out twice this morning for a few mins. I am in Bishop’s Stortford, Herts. Are you having problems in this area?

• 
  🔑 Shawn 🔑 (@s_mann71) reported 53 minutes ago from Broxbourne District, England

  @virginmedia usless customer services, been without Internet and TV all day now 😡😡😡

• 
  Steve (@StevenCudd2) reported 54 minutes ago from Hoddesdon, England

  @virginmedia So after getting an engineer visit finally today, comes, says fixed, 10mins later broadbanddrops again. Told he will be back in 30mins, 2 hours later nothing. Now on 4th call to customer service getting cut off and no one knows what they are doing! Appalling service!

• 
  Ben Thapa (@BenThapa82) reported 56 minutes ago from Saffron Walden, England

  @virginmedia Nope done your test. No good so I’m without any service til an engineer can attend.

• 
  Gary dorrington (@Garyonline1) reported 56 minutes ago from Chipping Ongar, England

  @virginmedia Also it would be nice for someone to point out what is the problem we are currently having.

• 
  Robert Dearle (@DearleRobert) reported 57 minutes ago from Harlow, England

  @virginmedia Ok thanks. No I've used it for a long time. I use cafe nero every week for a free coffee. So I know how it all works. The app tells us to call 02 for help. But they just tell me I should not use it if not an 02 customer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🚩महाकाल 🚩आशीष हिंदू राष्ट्रवादी (@ASHISH_RAJPUT22) reported 8 minutes ago

  @VirginMediaIE please I have DM you but I am now harrased due to virgin media delay and bill generation to money in form of bill This way customer in Ireland won’t prefer Virgin media Connecting with customer care 30-45 mins waiting time and still no solution to customers

• 
  Peter Carr (@PeterCa35536841) reported 13 minutes ago

  @djspeedy34 @virginmedia Don't, I did it 2 months ago & now lose wifi every night from 10pm until 6am. 4 engineers checked the issues, still there

• 
  Ben C (@BenChubb4) reported 15 minutes ago

  @virginmedia Ive now been told that to get my ticket number, they will need to raise a new ticket further delaying the original problem resolution date. That cannot be true and doesn’t work like that in other organisations who use tickets and escalation points through a CRM system

• 
  Stu Plays XD 🎮 (@StuPlaysXD) reported 18 minutes ago

  @virginmedia honestly hindsight is great because if I had just waited I wouldn’t of gone with yourself as a provider. £90 a month for constant drops in internet / tv. Your stream box is useless. Massive thumbs down 👎 would not recommend. Should of just renewed with @skytv 👍

• 
  David Whiteside (@yardley_canary) reported 19 minutes ago

  @virginmedia are in top 3 worst companies I've ever had the misfortune to deal with. They may even be top. Rude, expensive, evasive, and unreliable. What started as a simple investigation into switching for cost reasons has now made me resolute in my decision! Disgusting!

• 
  Irvine sparrow (@IrvineSparrow) reported 20 minutes ago

  @virginmedia so I’m trying to cancel my contract and I’m speaking to Soyinka Sheffield but their English is so bad I can hardly understand them. Apparently she is the only person that can deal with me. Thank god I’m leaving ( well I hope I am ) !!

• 
  Susan Chew (@SusanChew5) reported 28 minutes ago

  @MrAlanGreen @virginmedia Same here, quoted £400 if we leave, but we aren't even getting a service from them, so £400 for nothing

• 
  Gadge (@gadgetweetin) reported 33 minutes ago

  @virginmedia last month I called up to specifically cancel my TV/BB/Phone contract which ends on 5th May, before the price triples. I started a new BB only contact. This morning I am infuriated to see my bundle has not been cancelled at all & I have been charged for it😡😡

• 
  AM (@itsmeitsmeandy) reported 34 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  Paul Matthews (@Pmatthews123) reported 34 minutes ago

  @virginmedia VM r an absolute joke I am trying 2 switch back 2 sky & there is delay with the new broadband but VM won’t allow me 2 cancel the TV part & just keep broadband till sorted (end of my contract) & going 2 charge me ridiculous amount of £ - WONT EVER B HVING VM AGAIN