Virgin Media Outage Report in Bishop's Stortford, Hertfordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bishop's Stortford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bishop's Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bishop's Stortford, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hoddesdon, Harlow, Hertford and Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
 Hoddesdon |
Internet | |
| Harlow |
TV | |
| Harlow |
Internet | |
| Harlow |
TV | |
| Harlow |
Internet | |
| Harlow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bishop's Stortford, England
Latest outage, problems and issue reports in Bishop's Stortford and nearby locations:
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nasty nick
(@nickpeddle234) reported
from
Harlow, England
@virginmedia any problems in the Cm186 area
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia my Rueter box Green light keeps flashing Can you Solve the problem
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia it’s over 24 hours since your call centre cut off my call after waiting 30 mins for you to answer, having already spent ages trying to resolve the issue previously ,still no call back, if this is the customer service you provide, I’d avoid this circus at all costs !
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Stephen Trotter
(@Trotski82) reported
from
Stanstead Abbotts, England
@virginmedia been trying for two days to cancel BT sport. Please tell me how I can do this if you have shut the call centre and I can't do it online
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia That’s not what I asked. I asked where I can return your box to. You don’t provide a service to my address. I’ve screenshot this non-response in case you try and charge me for non-return.
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Darcy Meadows
(@darc174) reported
from
Harlow, England
@virginmedia I have a issue with my virgin box ! I keep trying live chat and one one answers ! Help plz
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬
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Dean Risley
(@dean_risley) reported
from
Ware, England
@virginmedia I have no idea how to do this & as no one has had the good manners to call me back to resolve the issue, despite having my number, I will be cancelling my contract with @virginmedia forthwith
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia On the old app you would scroll down to a programme press ok and it would say watch now and you would press that and program would start on the tv. Now you have switch to the new remote which isn’t like your tv remote which the old app was exactly the same
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia At the moment I’m going to hold tight and take the advise of my text message rather than chase around for internet provision all day. I’m just hopeful there’ll be some sort of compensation for the service that’s not being provided.
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia your new app is absolutely awful !!!😡😡😡😡
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia are you going to sort this problem out or not with the HUD’s and internet at all or just keep telling people to call this number and that & Still nothing getting done about this
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬
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Ben Thapa
(@BenThapa82) reported
from
Saffron Walden, England
@virginmedia None of this answers the question of what happens when your service goes down.
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Simon Trimnell
(@STrimnell) reported
from
Saffron Walden, England
What is wrong with #virginmedia again tonight wifi slow and signal terrible been like it all week diet it out @virginmedia #virginmediadown
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Wayne Hemmings
(@Wayneo_75) reported
from
Broxbourne District, England
@virginmedia can you please Fix’s the problem in my Area postcode EN8 why I don’t have 100% internet
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terry stubbs
(@tottenhamterry) reported
from
North Weald Bassett, England
@virginmedia my partners 91 year old mother lives alone phone@and tv down since yesterday her emergency neck contact button cannot work via phone just been told no engineer till Wednesday disgraceful company
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Martin Harvey
(@MartinH05022087) reported
from
Watton at Stone, England
Virgin Media you are absolutely disgusting cutting off my service in a pandemic after being told that I will pay my bill when I get my government money 😡😡fuming is not the word 😡😡
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Jill T food safety
(@jill_jtc) reported
from
Sawbridgeworth, England
@virginmedia Damn, you don’t work in the area I am moving to...... shame
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Dean Risley
(@dean_risley) reported
from
Ware, England
@VMSolutions_ @VirginMediaCorp @virginmedia tried all day to get the problem solved with my Virgin V6 box, 1st call took an hour, called back as requested and was cut off, no one has had the good manners to call me back, very poor service think I will be leaving you soon !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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selihdivad
(@wotsits4lyf) reported
@virginmedia I’m afraid that’s not what we’D been told. We were told the port would bring our number and notify old provider that we were moving. We’ve been installed but nothing is working/connected. Apparently a part is missing (?) so no idea how long until a fix and supposed to be WFH
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Graham Mac
(@Gramsilver1) reported
@virginmedia @O2 Even after receiving a call from Rebecca C-0510211534 who promised £100 compensation nothing has happened. More lies from your team. No record of it with customer retentions. Appaling service for 18 months
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Jerb
(@Jerb2810) reported
@virginmedia @keiron0070 Nice it came on for 5 mins and now it's gone again great service team
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Carlie Smallbone
(@flimsykitty86) reported
@virginmedia I’m struggling to understand the person when calling for technical help! I’ve had a new tv box but it won’t get past the setup checklist and has error 7013. Yet the old box still works! How is that?!
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Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia It doesn't work , now I have lost home phone service
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selihdivad
(@wotsits4lyf) reported
Less than promising start with @virginmedia they’ve put the port in migration too early and cut us of from old provider and went to switch us but can’t . No internet most of the PM and looking like same tomorrow at least. We were *promised* no interrupt to service.
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selihdivad
(@wotsits4lyf) reported
@virginmedia Today. It was supposed to be all finished by 6pm with no interruptions to service. Our internet with old provider seems to have been cut of at 4pm and nothing since. Apparently fault on the street? Assumed this would have been checked before port out.
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Lorna Smith
(@las42479) reported
@virginmedia Hi, I’ve followed all the steps but the remote is still not working, I got as far as ordering a new one but the page is not working, please advise, many thanks
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Luke_K
(@Luke_Keil) reported
@virginmedia internet's down in south of England looks to be an area problem, need to work from home tomorrow so a speedy solution would be great
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Medan
(@sumnjam) reported
@virginmedia I still do not understand why did I need HUb system settings password ? Also your sale team contacted me today and after months of no internet problems it comes this evening .