Virgin Media outages and service status in Harlow District, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Harlow District, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 11, 9:08 AM GMT+1.
- Internet (68%)
- TV (14%)
- Wi-fi (9%)
- E-mail (5%)
- Total Blackout (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harlow District, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlow District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Harlow District, England
The most recent Virgin Media outage reports came from the following cities: Enfield Town, Harlow, Epping Forest District, Woodford Green, Buckhurst Hill, Hertford, Waltham Cross, Ingatestone, Chigwell, Brentwood, Hoddesdon, Ware, and Cheshunt.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town
|
Wi-fi | 2 days ago |
|
Harlow
|
Internet | 2 days ago |
|
Harlow
|
TV | 3 days ago |
|
Enfield Town
|
Internet | 3 days ago |
|
Epping Forest District
|
Internet | 3 days ago |
|
Woodford Green
|
Internet | 5 days ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Harlow District, England
Latest outage, problems and issue reports in Harlow District and nearby locations:
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LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England@virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV
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mel smith (@melsmith25) reported from Hoddesdon, England@virginmedia totally unacceptable , over 1 hour, being cut off 4 times, explaining my request to 15 different people, and still I have no solution to my request complaint on its way
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Jim Thompson (Thompson Promotions) (@Bambarumba) reported from Harlow, England@woodcuttersson @virginmedia I’m having the same issues in getting through to anyone. My fault isn’t even connected to this outage so is even more frustrating that I can’t get through to anyone!! 🤬🤬🤬
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Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England@virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.
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James Brown (@JammieBun) reported from Enfield, England@virginmedia Morning! All service seems to be down in N14 - can’t even access your service page to check what’s happening. Can you help?
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Mitsuya Fujimoto (@fujimotomitsuya) reported from Tottenham, England@virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Hi there. Our broadband is down. Your phone line says CM23 area has problems being fixed. Website says there are no issues. Can you be the tie breaker please so we know whether it’s our hardware (again) or a broader issue?
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JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, EnglandIt’s bonkers that the whole district of EN9 could have an outage of @virginmedia for 5 days and because I didn’t call and log it I’m not entitled to compensation , I’m taking my £111 a month and spending it elsewhere!
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Eloisa Rodrigues (@eloisarod) reported from Tottenham, England@virginmedia There seem to never be a problem, and yet everyday the internet drops out…
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The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England@virginmedia Virgin really needs to simplify it's process of dealing with customers' enquiries. Customer care needs to be open and easily accessible, not made to impede or frustrate customers. It's way easier dealing with a bank or even HMRC.
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Kathy B (@KathyB05775264) reported from Tottenham, England@virginmedia my internet is down. Is there a problem in the N18 area
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Helen Reihill (@BBLn15) reported from Tottenham, England@virginmedia It’s the same number I’ve had for over 30 years. Read previous tweets! I wanted rid of Virgin because Customer service is really lousy. I see you’re pushing the blame to other provider without evidence. Sounds about right How long wait for someone to answer the phone today?
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Carlo (@Pegnarista) reported from Stanstead Abbotts, England@virginmedia Been a customer for 10 years, now thinking of leaving as a result of: 1. Remote control for 360 upgrade don't work and despite promises hasn't been fixed. 2. Hours wasted on the phone. 3. Conflicting and incorrect information from Customer Service resulting in above
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Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England@virginmedia Thanks. Will I need to reboot my hub for the fix to take effect or will the service likely come back on its own?
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Jenny_Edwards CBE (@Jenny_Edwards) reported from Enfield Lock, England@virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue
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Cheron Phillips🇧🇧 (@Chezzyp68) reported from Stansted Mountfitchet, England@virginmedia I have received a virtual engineer call this morning. Apparently there is an issue in the area. There is no notification on the app to say this though.
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| RawrBunny 🤙🏼🇮🇹🇮🇹 The Conte Effect (@BunnyJmz) reported from Harlow, EnglandMy tv hasn’t come back on but the blue light is it I think you have broken my tv and My box is still not working @virginmedia #virginmedia
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JMiragliotta (@Jmiragliotta89) reported from Waltham Abbey, England@virginmedia @JMiragliotta Yes! You’re repairing a damaged cable and have been for the past 3 days now. No TV, No broadband, fantastic service for £111 a month 👍🏻
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Jeremy Naylor (@JeremyNaylorTV) reported from Enfield Lock, EnglandJust left @virginmedia after 20+years (was originally Cable London) sad but poor service, high price and poor broadband making it an easy decision to return to BT. #virginmedia #poorbroadbandservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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keith jones (@keithdavidjones) reported@virginmedia my internet service is still down from yesterday 10/7/2026 been trying to contact you been on WhatsApp as well to be told contact you tomorrow??
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Christine💙 (@jaluch) reported@virginmedia I am waiting for a phone call from your rep. Will contact you if problem not solved, so far not happy with the response with your service
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Vicky (@CityVicks) reported@virginmedia My point was more that you’d know better than me, but whatever. No issues in my area are showing.
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🌍 Anitaaaa (@Anitaaaa_W) reported@Stsantek @virginmedia That is absolutely disgusting. My mum is with virgin and I’ll be moving her in a few months when her contract is up. They’re customer service is absolutely ****
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tenaciousV (@tenaciousV56) reported@TheParty1sOver @virginmedia Same here. I just left EE, but still on till 30th though. Trying to switch but other sites seem to be having tech errors?
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Samet (@Samet_UK) reported@virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.
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Dave parks (@daveparkstaz) reportedJesus lads virgin media commentary is just the worst 😩😩 #JAPvIRE
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Steve George🏴 (@George66Steve) reported@CCFCGrapes @virginmedia They're a bunch of See You Next Tuesdays and I'm going to be leaving them soon. The way they rack the prices up is immoral and the supposed service they provide is non-existent.
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Martin Shrimplin (@MartinShrimplin) reported@MichelleBeckett @SkyUK @VodafoneUK Sorry to hear about your loss. It’s never a pleasant task making those calls. If you’d left the name of the company with terrible customer service out of your post, I’d have still guessed it was Virgin Media.
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Mayur Shikotra (@Mayur_pdf) reportedShocking bad service by @virginmedia. Engineer was meant to come to see if our property could get broadband. Apparently he “turned up” and decided we cannot have broadband. All while I’ve been waiting here for him. Checked CCTV and no sign of this engineer.