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Virgin Media outages and service status in Harlow District, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Harlow District, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 31, 12:17 AM GMT+1.
  • 65% Internet (65%)
  • 18% Wi-fi (18%)
  • 18% TV (18%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Harlow District, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harlow District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Harlow District, England

The most recent Virgin Media outage reports came from the following cities: Enfield Town, Hertford, Brentwood, Bishops Stortford, Harlow, Epping Forest District, Woodford Green, Buckhurst Hill, Waltham Cross, and Ingatestone.

CityProblem TypeReport Time
Enfield Town Internet 3 days ago
Enfield Town Internet 3 days ago
Hertford Wi-fi 8 days ago
Brentwood Internet 9 days ago
Enfield Town Internet 12 days ago

Nearby cities with recent reports

Enfield Town

2 recent signals

3 days ago

Community Discussion

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Virgin Media Issues Reports Near Harlow District, England

Latest outage, problems and issue reports in Harlow District and nearby locations:

  • essojohn
    Johnny Allen 🇬🇧🇬🇧🇬🇧⚒WHU (@essojohn) reported from Broxbourne District, England

    @virginmedia Self install as we had determined the tivo box was faulty they sent one but its obviously never been activated from your end despite the hrs I've spent online trying to get it done no one I speak to has a clue what there doing constantly going thro diagnostics not activating it.

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @lottiebirkin @virginmedia Awful company with the worst customer service. 😬

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia No, there’s one issue. Doing things on the cheap.

  • dreamboatsings
    Dreamboat (@dreamboatsings) reported from Tottenham, England

    @virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.

  • mrpattani
    Bijal Pattani (@mrpattani) reported from Sheering, England

    @virginmedia really really bad service, will there be a point when you can get something right. Beginning to wonder why I switched. #virginmedia #complaint #nothappy

  • Mostons
    Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia Fastest UK broadband. That’s a maybe, but what you fail to say is that you will suffer regular outage and won’t be able to work. But that’s ok because you’ll pay £16 compensation for hours of lost production.

  • LongshanksE10
    Richard Astley (@LongshanksE10) reported from Bishop's Stortford, England

    @virginmedia Think the menu options are slightly different on the 360 software but I found network diagnostics and signal quality is “Good” and connection speed is “high”. Does that help?

  • groovyblueshed
    The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Thanks but tbh I'm just being directed round in circles and this is a big part of the problem in trying to deal with what should be a simple issue to deal with.

  • Jenny_Edwards
    Jenny_Edwards CBE (@Jenny_Edwards) reported from Enfield Lock, England

    @virginmedia Well resetting gets if going again but the cut outs keep happening. I'll try ringing later but shortage of staff to help is likely to still be an issue

  • DEDNaive
    Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Congratulations on improving my service..AND making it worse!! Mind you seeing all the complaining tweets, I should not be surprised. #BetterConnected or not!

  • Gosbo68
    Grant Osborn (@Gosbo68) reported from Northaw and Cuffley, England

    @Bazza_68 @virginmedia Up. Then down again. That’s the 4th time today.

  • groovyblueshed
    The silver goat 🐐 (@groovyblueshed) reported from Enfield Lock, England

    @virginmedia Started chat at 16:44 Had to end 18:05 for hospital treatment to be done. In all that connection time, never got to the stage were some could deal with my problems. Most of it was going through security questions. Password rejected tho' VM posted it to me wks back. Useless.

  • N1CKxP
    Nick (@N1CKxP) reported from Tottenham, England

    My internet is at a stand still as soon as I upload ANYTHING 🙃 what ******** do I pay Virgin Media for then

  • fujimotomitsuya
    Mitsuya Fujimoto (@fujimotomitsuya) reported from Tottenham, England

    @virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.

  • paulnewbz
    Paul Newby (@paulnewbz) reported from Hoddesdon, England

    @virginmedia my router is showing a message saying update in progress. It’s been like this all day. Service status says the networks being updated but fix by 3pm. Is there a fix? I cannot log in to the router.

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported from Enfield Lock, England

    @virginmedia Yes. I’m unhappy with 4 weeks of outages. Who wouldn’t be? Customer service is of course closed. But thanks for the platitudes. They have helped a lot. @richardbranson you’re better than this.

  • Mostons
    Paul Moston (@Mostons) reported from Enfield Lock, England

    @virginmedia So customer services are baffled by daily outages since July - you should advertise a “not a fault free service” expect months of business disruption , and forget working from home. Just fix the problem.

  • PaulCam06496194
    Paul Campbell (@PaulCam06496194) reported from Bishop's Stortford, England

    @virginmedia useless broadband service and customer service are all robots with no clue

  • bunchyno2
    ian (@bunchyno2) reported from Enfield Lock, England

    @virginmedia I have a complaint regarding staff behaviour. Can someone help

  • ladykittymckat
    LadyKitty McKatfacelady (@ladykittymckat) reported from Datchworth, England

    @virginmedia No, they said it would be fixed by 4pm Monday and that they’d ring me. I’ve had no phone call and still getting issues with broadband and TV

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shauny67
    Shaun (@shauny67) reported

    @QxPain_ @virginmedia Turn off router, turn off all devices connected via WiFi turn on router & bring up each device at a time & check WiFi & distance then will find which device is causing the issue. A router only has a certain distance will need a pod if drops out due to distance

  • Ryanishistory
    Lord Ryan Mehrabany-Burnett (@Ryanishistory) reported

    @virginmedia we are due to have an engineer come out on Monday to look at the new box and remote which you said we had to have and doesn’t work. We have received a text message that if someone over 18 isn’t in, you will fine us £25. Great customer service.

  • HippieSmel48310
    🏍️ TThe Smelly Hippie ✌️ (@HippieSmel48310) reported

    @virginmedia @bexholloway Your broadband is ******* garbage, 5th outage this week, absolute trash.

  • boomhellsbells
    Hells Bells (@boomhellsbells) reported

    @virginmedia experiencing outage of broadband since yesterday afternoon, it stated fix by 4.07am then moved to 4.07pm today! Working from home with no internet means now on my on second day of not being able to work 😖 you must know what is wrong!! Not just “there’s an issue”

  • Domi18Katz21
    KASHKA George JOE😎🦋🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇵🇱 🇬🇧 😇🕊 (@Domi18Katz21) reported

    @ianvogler @virginmedia 💯 🎯 or CLONED but SUSPECT SPAM with Virgin media 🤔 😳 customer numbers & info NOT SECURE & very SLACK DATA breach 😠

  • DavidPaintdw
    Dave Wright (@DavidPaintdw) reported

    @virginmedia haven’t you just been fined for making it hard to cancel. It’s nearly impossible day 2 still no reply

  • Javier_Cold_
    Mr. Cold (@Javier_Cold_) reported

    @Ofcom @virginmedia sucks. 2 hours going in circles to cancel my package. They get away with it by exhausting you, going around and around, stalling the conversation until you say yes.

  • louie_elliott22
    Louie Ells (@louie_elliott22) reported

    @tizyfv @virginmedia They ain’t bad for me they just give me 150 ping on NaC and 130 on Middle East

  • CityVicks
    Vicky (@CityVicks) reported

    @virginmedia Hi @virginmedia it’s happened again, all devices wiped out. Wtf is going on

  • MrBazza
    MrBazza 🎬 (@MrBazza) reported

    @virginmedia I logged a complaint a few weeks ago regarding mis-sold broadband rate. I rejected your initial offer in writing, then spent over 1 hour on hold only to be promised a callback in 20 minutes that never happened. Please check my complaint.