Virgin Media outages and service status in Rochford, England

Problems in the last 24 hours in Rochford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rochford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rochford, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Wickford, Rochford, and South Benfleet.

City	Problem Type	Report Time
Southend-on-Sea	Internet	4 days ago
Southend-on-Sea	Internet	5 days ago
Chelmsford	Internet	5 days ago
Basildon	Wi-fi	5 days ago
Southend-on-Sea	Internet	6 days ago
Southend-on-Sea	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rochford, England

Latest outage, problems and issue reports in Rochford and nearby locations:

• 
  Alan Churms (@achurms81) reported 3 minutes ago from Basildon, England

  @virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls

• 
  Russell Norris (@rrrussboy) reported 8 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve now been told that there is no complaints team, despite the fact I spoke to them earlier. How is it possible to be so poor?

• 
  Rob Green Jnr (@rob_green86) reported 8 minutes ago from Thundersley, England

  @westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!

• 
  James Young (@jamesrfyoung) reported 14 minutes ago from Wickford, England

  @virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice

• 
  Samantha Doe (@samanthadoe1) reported 14 minutes ago from Canvey Island, England

  Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

• 
  Rob Green Jnr (@rob_green86) reported 26 minutes ago from Thundersley, England

  @SpursKS @virginmedia What's the issue

• 
  Tmak (@tmacbond) reported 27 minutes ago from Wickford, England

  @Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help

• 
  Dr Stower and the Stock Market of Madness 🦍 (@1CreativeRay) reported 29 minutes ago from Wainscott, England

  @virginmedia Terrible service from you these last two weeks! I have spent more than 4hrs on the phone to Asian based O2, and Virgin call centres who never help or process things. Also Capita in South Africa… Why do you use foreign call centres if they cannot do the job!!

• 
  Jon Lovett (@Pegaso650) reported 30 minutes ago from Basildon, England

  @virginmedia There are no faults in my area. The issue is likely to be with the router as the 2.4ghz works consistently on other devices.

• 
  ron palmer (@moebius1967) reported 31 minutes ago from Southend-on-Sea, England

  I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?

• 
  Kelda🥤 (@keldaaa) reported 33 minutes ago from Canvey Island, England

  @virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.

• 
  ⚒Adrian Smith⚒ (@adiesmith64) reported 33 minutes ago from Southend-on-Sea, England

  @KAYI50747133 @virginmedia Yep how you have explained it is exactly the same for me, have tried my 2nd box upstairs but the same problem!

• 
  Russell Norris (@rrrussboy) reported 35 minutes ago from Southend-on-Sea, England

  @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

• 
  Lisa Philpott (@Lisa2672) reported 38 minutes ago from Rayleigh, England

  @virginmedia Sort it out Virgin IT’S NOT GOOD ENOUGH!!!!!! Can’t even log on to get service updates 😡😡😡

• 
  Katie Purkiss (@KatiePurkiss) reported 40 minutes ago from Southend-on-Sea, England

  Virgin Media broadband down AGAIN. Service Status website & app don’t work as no internet connection 🤨 @virginmedia

• 
  Penny Rolfe nee Acres (@wonky1961) reported 46 minutes ago from Southend-on-Sea, England

  @virginmedia You are no longer my ISP due to your incompetence. Also there will be a lawsuit pending due to the fact I almost died from pneumonia with pulmonary oedema and sepsis later going into stage 2 respiratory failure. Your useless service is unacceptable.

• 
  Mark Harrison (@maharrison) reported 47 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  Simon Norris (@sinozza) reported 50 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  Mark Harrison (@maharrison) reported 57 minutes ago from Chelmsford, England

  @virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?

• 
  katie lee (@katiewoo26) reported 57 minutes ago from Chelmsford, England

  @virginmedia After spending 1 hour on hold, I gave up. I just want to order a booster for my broadband! Please help!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john johnson - RESTORE CAPITAL PUNISHMENT (@jlj060453) reported 4 minutes ago

  Can you believe it, Virgin Media red button not working on the first day of the football league season! Must do better

• 
  Chris Long (@afcwomblelong) reported 4 minutes ago

  @virginmedia Ok so no sky sports+ available to watch.. just spent over a hour and 20 minutes on a web chat queue that no human turned up to help. Now seeking compensation as I cannot view what I paid for. Please advise.

• 
  GioFon79 (@ItalianraverGio) reported 4 minutes ago

  My broadband is down in the LA area. Can you please help?? Or can you confirm there is an actual issue @virginmedia

• 
  Scott (@Scottiger22) reported 4 minutes ago

  @RobNoonan007 @virginmedia Sky sports app should be available on firstick / smart TV it's a joke . Better off with i.p ..t... v then actually paying for the real service.

• 
  Brophers (@BrophersX) reported 5 minutes ago

  @saltyy_savage @virginmedia Dude, they are on one today it seems. My colleague got an email last night basically saying "we're doing works, no service for you until end of the day on Friday"

• 
  Ade Luxton (@adelux68) reported 7 minutes ago

  @virginmedia so how long have you been working to fix the red button problem?

• 
  Kathy Miller (@KathyMi25429227) reported 10 minutes ago

  HOW do I speak to a REAL PERSON...Disgraceful service.I do not want to set up a number.I am writing to Ofcomm now @virginmedia

• 
  Paul THORNE (@harrewis) reported 11 minutes ago

  @virginmedia Unacceptable…should be offering compensation to customers for failing to provide the service being paid for.

• 
  Dai boy (@Daibish79) reported 12 minutes ago

  the red button on Virgin doesn't work on Sky Football. Only seen the first 10 seconds of the Swansea/Stoke game before it went off and it hasn't come back. @virginmedia

• 
  cheryl blake (@BlakeyCb48) reported 14 minutes ago

  @virginmedia I hope you’re going to compensate everyone for the lack of service we haven’t had !