Virgin Media outages and service status in Rochford, England

Problems in the last 24 hours in Rochford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rochford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Rochford, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Chelmsford, Rochford, South Benfleet, and Canvey Island.

City	Problem Type	Report Time
Southend-on-Sea	Total Blackout	13 hours ago
Basildon	TV	2 days ago
Basildon	Internet	4 days ago
Basildon	TV	5 days ago
Southend-on-Sea	Internet	6 days ago
Southend-on-Sea	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Rochford, England

Latest outage, problems and issue reports in Rochford and nearby locations:

• 
  Russell Norris (@rrrussboy) reported 2 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve spent over 2 hours on the phone and I lost count of people I’ve spoken to when I got to 12. That’s just today and this has gone on for weeks. Pretty sure you would’ve lost me as a very longstanding customer by the time 28 days is up.

• 
  john perreira (@johnperreira) reported 8 minutes ago from Basildon, England

  @simon_perreira @virginmedia Go with @NOWTV bruv.. never had a major problem with their service and you get a few tv channels thrown in as well.. when ever there has been a outside problem it been sorted in days.. oh and it def be 💯 cheaper than @virginmedia #Cowboys

• 
  BeKind_Charlatan🌱 (@mrs_harket) reported 11 minutes ago from Rayleigh, England

  @CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.

• 
  Chris L (@ChrisyL1) reported 19 minutes ago from Basildon, England

  @virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x

• 
  Russell Norris (@rrrussboy) reported 24 minutes ago from Southend-on-Sea, England

  @virginmedia You’ve now sent me the same unhelpful link about compensation 3 times. This will only compensate me if I have no service, and as I have a service (albeit 3mbps) this, as I’ve repeated several times, doesn’t help me. Another example of poor customer service

• 
  Peter Fudge 💙 (@statusquo44) reported 29 minutes ago from Canvey Island, England

  @leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍

• 
  Katie Purkiss (@KatiePurkiss) reported 30 minutes ago from Southend-on-Sea, England

  Hey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔

• 
  frank #13 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@frankroe2) reported 32 minutes ago from Basildon, England

  @virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.

• 
  Rob Green Jnr (@rob_green86) reported 34 minutes ago from Thundersley, England

  @SpursKS @virginmedia What's the issue

• 
  roger cole (@RogerCole10135) reported 36 minutes ago from Basildon, England

  @virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.

• 
  Lisa Philpott (@Lisa2672) reported 39 minutes ago from Rayleigh, England

  @Shayan86 @virginmedia It’s a disgrace - my husband works in tv too. You 100% cannot rely on VM. I am definitely changing. My bill started off at £35 and is now £45 as we had to buy boosters. Worst service ever. Skybroadband non-fibre was better than this.

• 
  Jon Read (@joniread68) reported 40 minutes ago from Great Baddow, England

  @virginmedia no way of contacting you over cancelling my contract, lines are down. How do we speak to you?

• 
  Mark Harrison (@maharrison) reported 44 minutes ago from Chelmsford, England

  @virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window

• 
  Keeley O'Flaherty (@KeeleyOF101) reported 45 minutes ago from Thundersley, England

  @virginmedia you came to my mums house to fix cable. You’ve left having disconnected her phone line and sent it to a neighbour house who is now being rude. Been on hold hour on phone. Both in poor health phone Essential

• 
  Penny Rolfe nee Acres (@wonky1961) reported 51 minutes ago from Southend-on-Sea, England

  I have had wifi issues since june2020now they are trying to get paid twice im 1 month. Virgin still owe me compensation. Due to Virgin's failure to keepvulnerablepeoplesafe.://www.virginmedia.com/support/help/check-services/address-identification/identify

• 
  Tommy Doyle 💙 (@Tommy_Doyle) reported 53 minutes ago from Southend-on-Sea, England

  @virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?

• 
  Samantha Doe (@samanthadoe1) reported 54 minutes ago from Canvey Island, England

  Having real problems with our broadband dropping out regularly @virginmedia. Any known issues in the SS8 area?

• 
  Russell Norris (@rrrussboy) reported 55 minutes ago from Southend-on-Sea, England

  @virginmedia I’ve already raised a complaint. I spoke to someone in the Stage 2 complaints team who told me it’s being dealt with and, as already mentioned, a manager would call me back at 4.30 which didn’t happen. Can someone please sort this out?

• 
  Rachel Romain (@RERomain) reported 58 minutes ago from Chelmsford, England

  @virginmedia It has been almost 30 years since he was a new customer... 🙃

• 
  Mickey R. (@Mickey_Rynn) reported 59 minutes ago from Southend-on-Sea, England

  @virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Walters (@mattwalters70) reported 1 minute ago

  @virginmedia Congratulations for officially being the worst company that I have ever dealt with. Poor customer service with staff who DO NOT listen, staff that oversell contracts to vulnerable people, a website that is frankly awful, complaints that are not taken seriously.

• 
  david taylor (@IcemanDavid2k10) reported 6 minutes ago

  @24hoursoflemans Looking forward to watching this back as I had issues trying to watch this back on my virgin media box

• 
  Ben (@BendyBen999) reported 7 minutes ago

  @virginmedia @Ash_GW The most useless customer services ever. Just a bot reply

• 
  SMC-1967 🍀 (@Smc___1888) reported 11 minutes ago

  Sort your ******* Internet out @virginmedia 3 times it's went off since AV woke up n gives you the same bullshit excuse on the service status.

• 
  Stephen Cheatley Photo 📸 (@Stephencheatley) reported 13 minutes ago

  @AnglezarkeNet @DHLGlobal A post here is worth a try. I managed to get Virgin Media of their arses and fix the problem I had. It was useless trying to call them.

• 
  Dobbin1957 (@dobbin1957) reported 14 minutes ago

  @virginmedia So here in Oxford, despite paying handsomely for the privilege, our broad band and TV had been down for 18 hours and will be for at least another 6. So much for Virgin’s extravagant claims in its very expensive ads.

• 
  sirharrykane (@2026threelions) reported 20 minutes ago

  @virginmedia any idea when the broadband will be sorted in ss2. a week now. Can’t work from home kids can’t revise properly and missing all the football as can’t record or playback. I pay 144 pound a month and I know you can’t help lightning but surely someone knows a timeline

• 
  Paul Williams (@bushmills7d) reported 23 minutes ago

  @virginmedia Saturday going in to Sunday no service for the majority of the day and the service checker you recommend tells me there’s an issue in my area. No **** Sherlock! But I bet you’ll still want your full payment when it’s due. And I thought BT broadband was bad

• 
  keith addy (@ads913) reported 25 minutes ago

  @virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?

• 
  Jason Bourne (@SoloCeej) reported 25 minutes ago

  @young_financier my virgin media has been down for 2 weeks. still no progress