Virgin Media

Virgin Media Outage Report in Stanford-le-Hope, Borough of Thurrock, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stanford-le-Hope, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanford-le-Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stanford-le-Hope, Borough of Thurrock, England 05/17/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stanford-le-Hope, Borough of Thurrock, England

The most recent Virgin Media outage reports came from the following cities: London, Dagenham, Romford, Chatham, Basildon, Upminster, Grays, Gillingham, Rochester, Coldblow, Gravesend, Southend-on-Sea, Dartford, Erith and Canvey Island.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Stanford-le-Hope, England

Latest outage, problems and issue reports in Stanford-le-Hope and nearby locations:

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.

  • TylerTowers Ashley Halliday (@TylerTowers) reported from Gillingham, England

    40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy

  • Coxy009 Ben Cox (@Coxy009) reported from Basildon, England

    @virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.

  • LinvellT linvell taylor (@LinvellT) reported from Sutton at Hone, England

    @virginmedia It’s saying no know problems in area but just dropped a zoom call and my partner is a key worker for age uk , this is soo not cool

  • BrazilArteUK BrazilArte (@BrazilArteUK) reported from Southend-on-Sea, England

    I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.

  • ChloeLizzyRead Chloe Elizabeth (@ChloeLizzyRead) reported from Hextable, England

    @virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!

  • LyndaLy68271095 Lynda Lynch (@LyndaLy68271095) reported from Stone, England

    @virginmedia can confirm that there is an ongoing works in your area to improve the connection. This has started yesterday night, but we don't have an estimate time for the fix. I also have checked that there is no nearby tower to get a connection from, so we don't have to do any troubleshoo

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @virginmedia same here. On hold trying to call. Your site is not even acknowledging a problem. We have no internet or land line phone. DA7 #virginmedia

  • LyndaLy68271095 Lynda Lynch (@LyndaLy68271095) reported from Stone, England

    @virginmedia John I have sent a text as you have advised I don’t want to leave Virgin I have been a customer for many years however it’s very frustrating not being able to get a signal in my home

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia I’ve just got through to them and they have advised is issue in DA7. Sending engineer no idea how long out for

  • LinvellT linvell taylor (@LinvellT) reported from Sutton at Hone, England

    Sorry to let you down guys @virginmedia just take our money but won’t provide a professional service

  • divadnoryb David A Byron (@divadnoryb) reported from Grays, England

    @virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..

  • LinvellT linvell taylor (@LinvellT) reported from Sutton at Hone, England

    @virginmedia No issues

  • LinvellT linvell taylor (@LinvellT) reported from Sutton at Hone, England

    @_jemjem_ @virginmedia It’s a disgusting service , and to think you’re a key worker working with elderly and it like @virginmedia don’t care

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia It’s now back up... easily fixed @virginmedia be good to know what the problem was

  • itsjonnybaldwin Jonny Baldwin. (@itsjonnybaldwin) reported from London, England

    @virginmedia sort your shit out, this is beyond poor

  • gavJball Gavin Ball (@gavJball) reported from Crayford, England

    @virginmedia I have lost internet and home phone so can’t call you as no number listed on app. Are there any problems in bexleyheath DA7. Urgent time cannot work

  • LinvellT linvell taylor (@LinvellT) reported from Sutton at Hone, England

    @virginmedia Even my tv buffers it’s terrible

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • manny_usman MANNY ® (@manny_usman) reported

    @virginmedia flashing 2 arrows green all day with no connection. I ring up and get told their systems down and cannot troubleshoot. What do i do??

  • iainlewisguitar Ginger Iain 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@iainlewisguitar) reported

    @virginmedia any idea whats up with my Internet, went down about 10.30am and had nothing since. In Renfrewshire.

  • JacqsWilliamson jacqui williamson (she/her) (@JacqsWilliamson) reported

    @virginmedia Wow..that’s amazing. Especially since the app has been down all day. Been trying since first thing. Absolutely disgusting

  • JJBroadley Jamie Broadley (@JJBroadley) reported

    @virginmedia App has never worked all day, still getting a message that the app is unavailable. Joke.

  • Annasbananaz Anna Curtis (@Annasbananaz) reported

    @virginmedia It took me two hours on the chat service to get things sorted out. Why has Virgin’s customer service deteriorated so much?

  • confbarista Saguaro 🌵 (@confbarista) reported

    Me mother looked at @virginmedia yesterday to compare prices. They took her address for her to see prices in the area, and then used that information to go to her house to try and get her to switch providers. @richardbranson how bout you **** off with that bollocks.

  • Neil3272 Neil (@Neil3272) reported

    @virginmedia @jezrab Who did you sell them to ? Not been able to access the so called priority app all day what an absolute **** show

  • johnriledog JR (@johnriledog) reported

    @virginmedia **** off use had them sold before 9:00am. Jokes! 🤬

  • Barchetta66 Helen Pinkers (@Barchetta66) reported

    @virginmedia The issue is the updates keep telling us it’s going to be fixed at a time and then it isn’t. It’s dreadful service. Working from Home proving to be impossible.

  • Mac1965 Steve McGuiness (@Mac1965) reported

    @virginmedia @jezrab Not one single customer believes you. I don't. Why? Cus they are now being sold by touts on numerous websites at 4 x the price. Utter management incompetence. WTF have you linked up with @o2 - they are useless!