Virgin Media Outage Report in Stanford-le-Hope, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stanford-le-Hope, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanford-le-Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Stanford-le-Hope, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Upminster, Dagenham, Grays, Romford, Basildon, Longfield, Southend-on-Sea, Chatham, Coldblow, Brentwood, Laindon, Stanford-le-Hope, Gravesend and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Upminster |
Wi-fi | |
| London |
||
| London |
Internet | |
| London |
Community Discussion
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Virgin Media Issues Reports Near Stanford-le-Hope, England
Latest outage, problems and issue reports in Stanford-le-Hope and nearby locations:
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Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia any issues in Bexleyheath, DA7. No internet. Disappeared at 12:30 today
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LiisaJane'x
(@LiisaJane) reported
from
Southend-on-Sea, England
@virginmedia @nickgooner80 I wanna know why my broadband has been all day! I do not want to be paying for a service I cannot use!!!!!! 🤬🤬 I have a bored 6 year old. SORT IT OUT!!! And I can’t check my service status as I can’t access the internet even on my 4G or the virgin media app.
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Tmak
(@tmacbond) reported
from
Wickford, England
@1KolaAdebisi @virginmedia @Ofcom @Ofcom Your intervention is really needed here because @virginmedia has really failed in their dispensing of service #ShabbyServices
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roger cole
(@RogerCole10135) reported
from
Basildon, England
@virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.
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roger cole
(@RogerCole10135) reported
from
Basildon, England
@virginmedia we done that, all connections are in to the box, your company network thinks that we are connected via router this not so, but has a cable run into the house.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Joobs
(@Juliefleur24) reported
from
Sutton at Hone, England
Great still no tv or more importantly internet from @virginmedia again, apparently there’s an ‘issue’ 🙄
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Tmak
(@tmacbond) reported
from
Wickford, England
@1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia Not sure what this will do. There has been regular outages in the area for over a week. Your call centre told me today that this should now be fixed and will not reoccur. We will see if this is the case when the service eventually returns.
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia And its gone again @virginmedia an absolute joke of a service
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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Tmak
(@tmacbond) reported
from
Wickford, England
@Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
And now we have no internet at all. Always such a fantastic service from @virginmedia. What a rip off
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia And its gone again. Really is an awful service. Your status page is not in real time as i speak to your operators who confirm an outage but your status page says everything is fine
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Tmak
(@tmacbond) reported
from
Wickford, England
This is unacceptable @virginmedia your services especially the customer services despite endless promises still not done #ShabbyServices
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Marshall
(@MrMMarsh) reported
Complete farce of an evening. Tried to switch broadband @VodafoneUK -> @virginmedia. Nobody at Virgin told me I needed a special socket, not just a phone line. Hour on the phone to customer service as they tried to tell me it'd work on a phone line before admitting it didn't...
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Teresa Crask
(@TeresaCrask) reported
@virginmedia I have managed to cancel, although I don't know why it takes so long. I was waiting in a queue for 45 minutes just to speak to someone then it took another 15 minutes to actually cancel. At least I won't have to go through that rigmarole again
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👑...Anna 🇪🇺🇺🇦💙#WearAMask #GTTO
(@mrsspanner) reported
@virginmedia No, I haven’t texted yet, but doing the live chat/Whatsapp today I typed in “Retentions” and it just put me through so someone in India, who (after 2 hours) couldn’t help, so said they’d put me through to “customer services” who I’m still waiting to be connected to!
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Mr Man
(@thelightman93) reported
@virginmedia Blimey, that’s crazy! So just to clarify, the only way I could get a stream to use as an additional box would be to completely cancel my main TV subscription and get two streams instead? In all honesty, the V6 box is so awful I wouldn’t mind losing channels to do that!
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Michael Marshall
(@MrMMarsh) reported
@VodafoneUK @virginmedia So @VodafoneUK have sent me a noreply email AND a noreply text telling me to call them if I change my mind about leaving them... but they never answer the phone. I may be the only person trying to chase the customer retention team to ask them to retain me.
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Darren Piper
(@darrenpiperholt) reported
@shhduff @virginmedia Had to deal with that a few days ago too! Service has been atrocious and Voda offered me a great deal on Gigabit Fibre. Ta-raa Virgin! Didn’t stop the retention team calling me 3 times yesterday tho! 😡
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Vikram Bhatia
(@vickyindelhi) reported
@virginmedia @virginmedia Not the systems, may be an issue with the intent. Please request the outbound retention team to call
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Amy Georgie
(@amyjeffery80) reported
@virginmedia How about you phone me? At this point in time I’m considering just cancelling my DD so you end my service. 12years we’ve been with Virgin and today has proved we’ve made the right decision to move on!
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Stu🔴⚪⚫
(@StuTheCook) reported
@virginmedia Wifi, we only use WiFi, it's a Hub4 and it's awful, should have stuck with the 3
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Gemma Walters
(@gem82x) reported
@virginmedia I don’t think the ‘community’ will help my exit fees! I just want to leave virgin media because I’m sick of it