Virgin Media Outage Report in Stanford-le-Hope, Borough of Thurrock, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stanford-le-Hope, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stanford-le-Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Stanford-le-Hope, Borough of Thurrock, England
The most recent Virgin Media outage reports came from the following cities: London, Chatham, Erith, Dagenham, Coldblow, Gillingham, Romford, Gravesend, Rochester, Dartford, Southend-on-Sea, Grays, Canvey Island, Upminster and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Stanford-le-Hope, England
Latest outage, problems and issue reports in Stanford-le-Hope and nearby locations:
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Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia Like I said, I have tried to call but just get an automated service that directs me to the website
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog
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paul davis
(@daviduaregod) reported
from
Romford, England
@virginmedia I want to upgrade as I had problems with my income but I can’t do it online don’t say nothing about my next package it’s. A disgrace I can’t phone as it cost me
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog
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Tommy Doyle 💙
(@Tommy_Doyle) reported
from
Southend-on-Sea, England
@virginmedia Hi, had a call this morning allegedly from you saying my internet service was compromised and malware was being downloaded, then proceeded to ask questions which I refused to answer. Was it you lot?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number
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Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia I’ve tried to call but just get automated, I’ve tried livechat but they say I can’t order a booster through that service. What am I mean to do? I just want a lead time on the booster. Why can nobody give me that?
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
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Sarah Waygood 💙
(@SarahWaygood) reported
from
Sutton at Hone, England
@virginmedia please could someone contact me. On hold for 20 minutes. No TV service.
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧
(@303marty) reported
from
Romford, England
@virginmedia Another nuisance call from Virgin overseas..Disgraceful...telling me I was going to get the Boxing channel as I was a valued customer all for another an extra £8 a month..You have had one warning do something about it or I will report you.........
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Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia I need to order a booster ASAP! The ‘100MB’ WiFi i apparently have doesn’t even reach my office upstairs. No surprises when I go to order one online there’s a waiting list...how long am I likely to wait? Surely if all your customers need a booster, there’s an issue??
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Peter Fudge 💙
(@statusquo44) reported
from
Canvey Island, England
@leonagraham @virginmedia Yes, the issue is you’re being denied internet access 👍
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
@davebish @virginmedia Singularly the most sanctifying dynamic in my life over past year... endlessly broken zoom calls, or burning though mobile data... feeling your pain!
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!
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Andrew Owen
(@owensirons93) reported
from
Corringham, England
@virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KobesFadeaway🏀🐍
(@KFadeaway) reported
Virgin media is so utterly ******* useless, imagine paying full price for a service that works 80% of the time and 50% of that 80 works below average. Buy a coat and it has the sleeves gone and small holes poked in it and that's what virgin is to internet
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Meg Purkis
(@MegPurkis1980) reported
@virginmedia is there an issue with mobile data? We have 4g data router and connecting seems to be an issue
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Curlyketwig
(@CurlyKet) reported
@TheNedFlanders0 @virginmedia Mines working on my phone but no on my pc wtf
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Nick68
(@nickholding01) reported
@virginmedia Hi. So contract ends on 2nd Jan. Would need to ring 2nd Dec to cancel so as not to pay full price on my package. From when can I talk about a new deal?
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Cass ***
(@Hoebomedia) reported
. @virginmedia no WiFi this morning. Checked your website and "there's no issues in your area" restarted the router. Investigate this please as people work from home. Newham, post code E7
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Claire Dykta
(@ClaireDykta) reported
@virginmedia what’s the issue in B93 pls; no internet since Tue lunch. Clearly smthg wrong as your vans at box all PM yest … but we’ve had no msgs and online service check not working …. Just no service at all
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Darryl Fleming
(@DflemingZA) reported
@ThreeUK why is your London Underground implementation so useless. Since it's switched from going via the virgin media portal it barely seems to work in half the stations. It also doesn't exist on the Elizabeth line stations like Liverpool street. Please fix this.
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Amy Long
(@AmyLong32) reported
@sophiburrowes @NatashaWrightyn @virginmedia Exactly the same happened to me… we left virgin in the end and moved to BT. Never been so happy with service. We get what we pay for, no drop outs and good service!
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Dave Cross
(@davorg) reported
Waking up to another @virginmedia broadband outage in SW9. Third one in three weeks. This really isn't what I pay them £60 a month for.
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K
(@Plummy29) reported
@virginmedia Oh joy. service is out. How many times a week do we have to lose service before it’s fixed properly? LN2 area again!