Virgin Media Outage Report in Erith, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Erith, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Redbridge, Tower Hamlets, East Ham, Hackney, Leyton, Ilford, Lewisham, Southwark, Croydon, Enfield Town, Bermondsey, Dagenham, Thamesmead and Tottenham.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Internet | |
| London |
Internet | |
| Redbridge |
||
| London |
Internet | |
| London |
Total Blackout | |
| Tower Hamlets |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
-
Sophie
(@SophieHTayler) reported
from
Bromley, England
@virginmedia Online it says no issues, on the phone it says there are issues in this area
-
i hate you
(@LukasDiSparrow) reported
from
Camberwell, England
@virginmedia YOU **** HEADS JUST HANGED UP ON ME WHEN I WANTED TO CANCEL!!!!!!!!!!
-
Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@virginmedia It’s been saying no since yesterday. Since the issues with some static IP customers arose. There’s clearly an issue that you are ignoring despite multiple people telling you. One DS and one US and no GRE.
-
Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
-
Lisa January
(@dragonlovingLFC) reported
from
Bromley, England
@Xs1ghtTV @virginmedia Mine shown me the 4 small screens of football and to sign in but wouldn't accept the login details.
-
Kadz (LF Duo)
(@Kadz_FN) reported
from
Walthamstow, England
@virginmedia fix ur internet plz I’m getting 25% packet loss on upload side and my upload speed in half
-
Paul Lindsay
(@PaulLindsay10) reported
from
Sutton at Hone, England
@virginmedia has the worst #CustomerExperience #customeservice of any company! No email answer, no call back by manager as promised. And over a 3 month period.....can’t say I’m not patient or haven’t followed up! #Disgraceful #onholdfor12minutes
-
Toby Varsanyi
(@tvarsanyi) reported
from
Tottenham, England
@virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.
-
Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@virginmedia @vmbusinesshelp Been there. Tell you to use the residential service checker, which says no problem. Phone lines have long queues. Service outage is country wide.
-
A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
-
Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@GingernutHeg @virginmedia @virgvimedia Yeah I got scammed can’t believe how stupid I was #embarrassing
-
Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
-
Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia @trevkaneswaran Mine is brand new and cannot transmit a Wi-Fi signal twenty feet into the next room, and no, I don’t live in a bomb shelter lined with lead. Your customer service is appalling and your kit is shit
-
Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@vmbusinesshelp @virginmedia Oh you mean the web chat which is hardly ever available when there aren’t problems...and is now impossible to get on. LOL
-
Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
Is @virginmedia really down again. Need to sort a reliable internet provider 😠
-
i hate you
(@LukasDiSparrow) reported
from
Camberwell, England
@virginmedia YOU DO NOT ANSWER THE PHONE!!!!!!!! AND IF YOU DO YOU PUT ME ON HOLD AND HANG UP!!!!!!!!!!!!😡😡😡😡😡😡
-
Lisa January
(@dragonlovingLFC) reported
from
Bromley, England
Trying to watch the footie on the @virginmedia app. Watch the first few mins then signs me out. My correct login doesn't work. Makes a change from their dodgy signal. Fecking useless
-
Paul Lindsay
(@PaulLindsay10) reported
from
Sutton at Hone, England
@virginmedia Re the systems down it was an area issue. WiFi no. Lack of communication and customer seevice, no engineer needed!
-
William Pinnell
(@PinnellWilliam) reported
from
Walthamstow, England
@virginmedia four days for an engineer to come and install a new router! Awful service for those of us having to work from home.
-
alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia Hardwired is OK Wi-Fi is always rubbish and so can't connect to watch Netflix you tube it to other boxes as V6 primarily use Wi-Fi and not cable. Poor choice. A total waste of my 130 month and thousands on #4k #oled @LGUK TV I bought
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Cheryl Phelps-Moran
(@chelphelps) reported
After 3hrs of talking to Virgin Media, problem still not sorted in fact we are worse off then before, really not happy. And have to wait four days for technical support, disgraceful.#virginmedia@virginmedia
-
BConnolly
(@goodthingies) reported
@virginmedia Given your team stops at 18:00 and I've been trying to resolve this for 1hr50m I'm giving up and will try another day. Shocking service.
-
Mark Billinge
(@MarkBillinge) reported
@virginmedia Using either webmail or iOS mail app can’t get access. Have been given various possible reasons but no solution!!
-
sally holloway
(@sallyholloway4) reported
@virginmedia Yes they said there is an issue which will be fixed by 12 oclock. 2.45 and 6 o’clock yesterday. This then changed to 10 this morning , 12. O’clock , 6 o’clock and now saying 10 o’clock tomorrow morning
-
Chris Duggan
(@c_j_dugg) reported
@virginmedia absolutely shocking service! 1 week past proposed broad and install date, still no internet. Still getting billed. No appointment details. No ability to speak to anyone who knows what is going on! Abysmal!
-
Becky Sheridan
(@BeckySheridan4) reported
@virginmedia The fix time has just been extended again to tomorrow, that will be the third day. Who can I contact about this for better information?
-
Conan Creed Productions
(@ConanCreed) reported
@virginmedia They don't advise. They say sorry and pass you to someone else. I refused to clear the Chat last time until I received a call. Glad I did as the call was late and the agent had to contact them again so I would clear down. Then they lied to me. 13 hours and counting.
-
kurtis deakin
(@InkredibleBulk) reported
@virginmedia Ia appreciate the apology but an honest estimate of time and what's happening would help? Cos sorry doesn't help me. I rely on the Internet to work and when out I rely on it for the cameras so I can keep an eye on my elderly dementia parent.
-
Mat Griffin
(@matgriffin) reported
@virginmedia SuperHub4 meant to be here today. Had text last night Yodel will let me know a 2 hour time slot today for delivery. Had nothing. No idea where it is, don’t have a tracking number. Can you help?
-
Mark Houghton
(@M4rky) reported
@virginmedia No, there never is. Just my router restarts and i get an error in the logs. After a few minutes it then restarts and i get connected.