Virgin Media Outage Report in Erith, Greater London, England
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The latest reports from users having issues in Erith come from postal codes DA8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Erith, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, Dagenham, Orpington, Croydon, City of London, Islington, Bromley, Newham, Chigwell, Swanley, Poplar, Romford and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Hadi Taheri
(@persianuk2017) reported
from
City of London, England
@virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse
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MsKartinsWorld🇬🇧
(@flotus1982) reported
from
Bromley, England
@StopFundingHate @TUIUK @British_Airways @NatWest_Help @AskNationwide @coopuk @VisaUK @TalkTalk @TheBHF @virginmedia @VirginHolidays @DFS @pandocruises @SandalsResorts @ImagineCruising @DWP Stop funding hate else you’re losing a customer. Im sure you’re aware there’re alternatives. I’ve abt five bank accounts, I’ve no problem closing @NatWest_Help @AskNationwide.. don’t support a paper that promote hate n bigotry in our society #StopFundingHate
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(
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chloe turner
(@chloeturnerr) reported
from
Biggin Hill, England
Can’t believe how awful the service & customer service is at @virginmedia 😡 not one person there can help you!
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Luc Coiffait
(@Luccoiffait) reported
from
Poplar, England
My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia @matthewlovett What a poor way to attempt to help the issue - again terrible if not altogether non existent customer service.such a sad state of affairs that you should be one of the biggest players in this country in the commmuncations age - and yet such poor communication skills.
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
Just how difficult is it - no e mail address and just Sunderland as a postal address - virgin media , service is appalling #virginmedia
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia It’s like talking to a wall - just a text message service that just don’t even listen - well virginmedia apply your charge and we will see you in court . I can’t see how I am wrong when doing as requested then you want to charge me because your man didn’t write the info down
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stephanie
(@xstephw) reported
from
Bromley, England
Living with bad WiFi is honestly stressful @virginmedia 🙄
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
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R A C H E L
(@loveeRachelxo) reported
from
Tottenham, England
@virginmedia @virginmedia you keep cutting off the phone and not allowing me to speak to a manager! I’ve rang back 4 times! And I’ve spoken to 4 different people who won’t help! And keep hanging up...can someone please contact me this is insanely poor service
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Sepe_71
(@71_sepe) reported
from
Bromley, England
@aberquine @virginmedia I get this with BT in SE London all the time. Terrible 4G service. These companies are really ***************!
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(
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R A C H E L
(@loveeRachelxo) reported
from
Tottenham, England
@virginmedia can someone in customer service contact me! Your agents keep hanging up on me! And are not helpful with my issue I have left your company and now your sending default letters when my family account is clear! #terrible #poorservice #BadService
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!
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Ben Thapa
(@BenThapa82) reported
from
Croydon, England
@virginmedia You don’t provide a service in the property I’m moving to so I had to leave. Soz!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gezuz Kryst
(@x3l173x) reported
@virginmedia @virginhelp There is no advice to give it's not a fault. I got to channel 204. It says press the red button as it's always said. I press the res button. It tells me to upgrade my box (which it's never done before) gives me a url to follow. Said url offers to sell me a new box for £50
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Victoria Edwards
(@Ticvoria3) reported
@virginmedia Action Fraud have recorded the incident and say that they take no further action. The bank blocked 4 txns & advised her to contact her mb provider. Virgin keep asking for more time advised buying another mb meanwhile. She can't keep up and needs advocacy.
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Cats Got The Cream
(@cats_got_cream) reported
@virginmedia my internet is down in Se11 4hw. What is happening?
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Tom Marks
(@T0m_Marks) reported
@virginmedia hi, my Internet is down
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Steele
(@steeleypops) reported
@virginmedia £5.13 Billion turnover and you don't have a designated complaints department?! Customer retention and happiness is non existent.
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TomoTheTechie
(@TomoTheTechie) reported
@ANoble__ @Jukeyz We have two internet lines 1gig VM which is **** and another 1gig Zen. Been on Virgin Media for like 10/15 years and they are absolutely ******* terrible.
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Kieran
(@KieranSSFC) reported
@virginmedia everything down still and apparently we have an outstanding bill that doesnt even add up correctly
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Spencer Gibson (dyslexic so expect typos)
(@Spanading) reported
@virginmedia I am a broadband and mobile customer and have connection issues for the LE1 area for mobile coverage. Also in the LE12 area my mobile has switched to EE. Can you explain why this is please? If it is part of your merger is there an ETA completion in my area.
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Craig Graves
(@cgraves0103) reported
@virginmedia All my services are wireless and my signal is continually intermittent to poor. This has been ongoing for months now. I have also been set up on the wrong tariff and am paying more than initially agreed. Can somebody from UK based retention team call me as I want to cancel
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P.A.T.V. Scunthorpe
(@PATVOne1) reported
@HapG86 @virginmedia Ongoing issues from Sat 25th Sept at Red Bee Media, who playout the channels, means they are still off air after a fire incident. They are being repaired, but their servers have been damaged, so as The Box is working, it is being used as a back up feed for its sister channels.