Virgin Media Outage Report in Crayford, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crayford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Crayford, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Poplar, Romford, Harringay, Newham, Dagenham, Croydon, City of London, Basildon, Southwark, Orpington, Waltham Forest and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Total Blackout | |
| Ilford |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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My Football Shirt
(@Slatsman) reported
from
Bexleyheath, England
@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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JJ Hazan
(@HazanJJ) reported
from
Blackheath, England
@virginmedia Still down in Lewisham SE8 for me
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
Blackheath, England
Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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therealmasonbrown
(@GodofwarBrown) reported
from
Walthamstow, England
@virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Tony Kinson
(@mrkinski) reported
from
Bexleyheath, England
After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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Michael James Weaver
(@Weaverfooty14) reported
from
Blackheath, England
@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zebedee Springs
(@terribleuse) reported
@virginmedia @virginmedia how do I get in touch with the Network Service Manager and their team? It’s just you’ve tried the Field Manager, and now the Network Service Manager, and no one has got back to me. Obviously, just waiting isn’t an option as we’ve done that for 2 weeks
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Paul Jones
(@jonah20200) reported
@virginmedia any chance of providing the service I pay for. WV12 been off all day and according to your outage checker all is fine. I beg to differ. Time to try another provider I think l.
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michael
(@pboromikky) reported
@buckrodgersposh @virginmedia Can totally agree with that. Vermin media are ones to avoid at all costs… had exactly the same issues when I tried to leave. Glad I did and sky are 100 times better to deal with
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Eddie Vermeer
(@Eddie_Vermeer) reported
@virginmedia I've tried that each time. The last person I spoke to said that in the call centre, only the technical team and pre install team were left in the office. It was just after 2000 local time in South Africa where she was based. She couldn't find any other team to help.
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Aman
(@Aman_Dhesi) reported
@virginmedia It’s in all rooms. Even the room with the router in. The light on the router is red. So that might be a problem. I did mention it to customer services but they don’t seem to care.
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Rachel Kate 🐾🧸
(@HappyRachelKate) reported
@virginmedia My ntlworld email address has been broken since 3PM - says my password is incorrect -it’s not. 🙈 Really could do with my emails - trying to plan a wedding over here! My dad’s email is linked to the same account and is broken too. We’re still VM broadband customers.
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Paul Corney
(@Corney77) reported
from
Choppington, England
@virginmedia disgusting customer service once again. No manage to take a call to help fix another problem with our service. Can someone please contact me to help
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Dave
(@RaverRDE) reported
@virginmedia The issue with the blocker on my line was removed but is still intermittent with loading. Last comms was with the engineer visit who removed the blocker last Tuesday
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Helen
(@Helsbelsmanc) reported
@tankhead666 @virginmedia @skytv Mines a 30% Increase. Took me over an hour on a call tonight (third today) to get them to agree to cancel my contract... just kept trying to sell me additional services whilst I repeated FOR AN HOUR "I want to cancel and give 30 days notice" over and over. Massively unethical.
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Alena
(@alenaf12011) reported
@virginmedia 2/2 As of tomorrow we'll have no phone Broadband and TV as we've cancelled our old supplier, I've tried to sort it out tonight but got cut off twice after over 20 minutes on the phone. Not a fantastic start seriously considering cancelling it tomorrow and going else where #fail