Virgin Media Outage Report in Crayford, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crayford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Crayford, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Dagenham, City of London, Poplar, Harringay, Croydon, Southwark, Woodford Green, Bromley, Grays, Newham, Waltham Forest, Ilford and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| Dagenham |
TV | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@virginmedia @vmbusinesshelp Been there. Tell you to use the residential service checker, which says no problem. Phone lines have long queues. Service outage is country wide.
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i hate you
(@LukasDiSparrow) reported
from
Camberwell, England
@virginmedia YOU **** HEADS JUST HANGED UP ON ME WHEN I WANTED TO CANCEL!!!!!!!!!!
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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Paul Lindsay
(@PaulLindsay10) reported
from
Sutton at Hone, England
@virginmedia has the worst #CustomerExperience #customeservice of any company! No email answer, no call back by manager as promised. And over a 3 month period.....can’t say I’m not patient or haven’t followed up! #Disgraceful #onholdfor12minutes
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Paul Lindsay
(@PaulLindsay10) reported
from
Sutton at Hone, England
@virginmedia Re the systems down it was an area issue. WiFi no. Lack of communication and customer seevice, no engineer needed!
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The Olive Rooms
(@TheOliveRoomsE9) reported
from
Hackney, England
@virginmedia y ya our service is absolutely shocking. Been on hold for 22 minutes, sent messages no replies. Will be cancelling
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@NoelClarke @skytv @NOWTV Damn you @virginmedia
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Pegasus
(@Aldershot1974) reported
from
Walthamstow, England
@virginmedia Your call centres are either closed or not answering What do I have to do to cancel a sky sports package with no sport Your customer service is a joke
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N16Breda YesWeRepealedThe8th
(@N16Breda) reported
from
Hackney, England
@EmmaMatthewsDC @virginmedia Similar problem here. Email stopped syncing to Outlook at 19.47 - altho webmail still functioning 🙄
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William Pinnell
(@PinnellWilliam) reported
from
Walthamstow, England
@virginmedia four days for an engineer to come and install a new router! Awful service for those of us having to work from home.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@vmbusinesshelp @virginmedia Oh you mean the web chat which is hardly ever available when there aren’t problems...and is now impossible to get on. LOL
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Pegasus
(@Aldershot1974) reported
from
Walthamstow, England
@virginmedia been trying for three days now to cancel/suspend my sports channels Call Centres just not answering Hours it big time I can’t afford it When will you allow us to cancel online if your call centres are closed or is it easier to just keep taking my money
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Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
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Andy Bull
(@AndyBullyBull) reported
from
Poplar, England
@virginmedia I wouldn’t bother. No one has bothered to explain to my 85 yr old mum why her account has been cancelled and her PAYG balance (~£100) cleared out. No response to our formal complaint and no one willing to discuss. Shameful treatment of vulnerable customer.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@virginmedia It’s been saying no since yesterday. Since the issues with some static IP customers arose. There’s clearly an issue that you are ignoring despite multiple people telling you. One DS and one US and no GRE.
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i hate you
(@LukasDiSparrow) reported
from
Camberwell, England
@virginmedia YOU DO NOT ANSWER THE PHONE!!!!!!!! AND IF YOU DO YOU PUT ME ON HOLD AND HANG UP!!!!!!!!!!!!😡😡😡😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed patel
(@mpatmrh) reported
@virginmedia Broadband is down in BL1 8RX..... Again, because your #Broadband doesn't like the rain ! Every time. Service status page is not working so can't even register for loss of service. #Crooks
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Mick
(@mickde1967) reported
@virginmedia Why ******** do you mess about with the WiFi at 10.00pm?
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graham littler
(@adelwire) reported
@virginmedia So if I get an EMAIL 11/2/2021 saying new contract at 7 21 am, new improved contract starts 24/2/2021 Sorted. HOWEVER 5 hours later INEXPLICABLY I get email new contract with no services at expensive bill. Contract starting... 24/2/2021. God help VM tomorrow if...
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Mark Irvine
(@marksolihull) reported
@virginmedia. I need some help. My internet is suddenly patchy this evening in knowle. My 100Mbps broadband is crawling at 2.95Mbps and stopping me working. Help!
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Ace Music Stands
(@Acemusicstands) reported
@virginmedia @CityFibre is coming to rescue us from poor service. Fibre optic all the way back to the mother ship not like @virginmedia connected to old bt copper. #doingmyhomework
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Spencer
(@SpencerCoe06) reported
@virginmedia Regular receiving no connection or severe decrease in speed. Been like this for awhile now. Even though a new hub was fitted to resolve the issue a few weeks ago
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stu giffy
(@GMelchett) reported
@virginmedia That doesn’t ******* work, and ur on the call centre for a hour and get cut off, **** service.
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Tom Croucher
(@tomcroucherr) reported
@virginmedia I’ve called for twice a week every week for a month, keep getting told my complaints are raised to customer service and managers will call back in 48 hours - never happened. Was promised a booster, turns out they’re not in production and staff lied - what can you do?
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Raj Ghai
(@rajghai) reported
@1UZAIRSAYED @virginmedia @SkyUK Worst. Been trying to get some help for about a year. It’s gonna be “sorry, it’s all because of the virus” ...didn’t stop my Virgin bills though!
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Darren Schutte
(@DDarrenschutte) reported
@virginmedia Please can you help me? I have been trying for 3 months to change a debit order date. The customer service telephone number has extremely long wait times and I cant find an email address to help me do this. Being new to your service I was hoping for better!