Virgin Media outages and service status in Crayford, England

Problems in the last 24 hours in Crayford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crayford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crayford, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Southwark, Hackney, Poplar, Newham, Bromley, Dartford, Romford, Dagenham, Bexley, Grays, Orpington, and Bexleyheath.

City	Problem Type	Report Time
Ilford	Internet	3 hours ago
Southwark	TV	6 hours ago
Ilford	Internet	8 hours ago
Southwark	Internet	10 hours ago
Hackney	Wi-fi	13 hours ago
Southwark	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crayford, England

Latest outage, problems and issue reports in Crayford and nearby locations:

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 2 minutes ago from Sutton at Hone, England

  @virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me

• 
  Helen Reihill (@BBLn15) reported 3 minutes ago from Hackney, England

  @virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1

• 
  travelling Adam (@TravellingAdam) reported 4 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 6 minutes ago from Sutton at Hone, England

  @virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal 💔

• 
  Wesley Dolly (@wesleyddolly) reported 9 minutes ago from Ilford, England

  @virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first

• 
  Andee Byford (@BobCratchitt) reported 10 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Andrew Battle (@andy_s_battle) reported 18 minutes ago from East Ham, England

  @virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 18 minutes ago from Romford, England

  Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

• 
  Alex (@ameehan71) reported 26 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 27 minutes ago from Sutton at Hone, England

  @virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 29 minutes ago from Romford, England

  So @virginmedia want £288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 35 minutes ago from Romford, England

  @virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldn’t need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone won’t be sent until I send this

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 35 minutes ago from Sutton at Hone, England

  @virginmedia John - lights are on but the external fault has already been established. It is a contractor that has to deal with the issue - one claimed to have done it but it failed to work - now you contractor is failing to respond to requests by your colleagues 4 updates on a new commission

• 
  Elmarie Hahn💙 (@elmah69) reported 41 minutes ago from Ilford, England

  @virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.

• 
  Helen Reihill (@BBLn15) reported 43 minutes ago from Hackney, England

  @virginmedia I presume so. I was quite clear I wanted to leave Virgin as I was not happy with the services provided even though they tried to keep me as a customer. I feel Virgin are making it as difficult as possible and I am paying for it

• 
  Going for Gold (@Gold_Accounting) reported 44 minutes ago from South Ockendon, England

  @BBCNews please help. @virginmedia refusing to make an 87 year old with a heart condition who needs her telephone 24/7 for her emergency button a priority. Not sending an engineer for ANOTHER 6 DAYS.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 44 minutes ago from Sutton at Hone, England

  @virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password 😢 A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.

• 
  Helen Reihill (@BBLn15) reported 49 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  travelling Adam (@TravellingAdam) reported 50 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Mark Connolly (@macon1375) reported 57 minutes ago from Crayford, England

  @virginmedia Of course. I’ve done everything required of me: I was told it’s caused by my home move and the disconnection due on 12th. Things seem to have been prematurely actioned affecting my signal

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony P* (@Alfie_KC) reported 19 minutes ago

  Done with @virginmedia now. Abysmal customer service,

• 
  VikingRik (@RorgViking) reported 22 minutes ago

  @IainSankey @virginmedia Virgin are awful, used to work for the Megastores. Brandon's a ****

• 
  Virgin Media News (@VirginMediaNews) reported 23 minutes ago

  Post-mortems are due to be carried out today on the bodies of five teenagers who died in a head-on collision on the M9 in Co Kildare in the early hours of yesterday morning. Gardaí say their car was driving the wrong way down the motorway when the crash happened. Three women and a 7-year-old boy, who were travelling in the second car, remain in hospital with critical and serious injuries. 📺 More on Virgin Media PLAY

• 
  Iain Sankey (@IainSankey) reported 24 minutes ago

  @TWO_Librans @virginmedia Yes, I am aware of the cancellation period, but it's a cheek, really. The problem with my landline was that I got constant nuisance calls on it all day long. I'd kept it for a few elderly relatives' sake, but they've all departed now, so I've disconnected it.

• 
  cheryl blake (@BlakeyCb48) reported 26 minutes ago

  @virginmedia sky+ not working at all I think it’s the same all over since the update absolutely shocking considering the prices we pay

• 
  doozerlyn (@doozerlyn) reported 28 minutes ago

  @virginmedia... All replies about red button issue are 'working on getting it fixed'..... Sky boxes working fine.... Been a week now.... Bit of a joke aren't you?? What you going to do to make your customers happy cos empty apologies isn't doing it...

• 
  Simon J Gleaden (@Simon_Gleaden) reported 28 minutes ago

  @IainSankey @virginmedia There's no reward for customer loyalty these days. One's reward for staying with the same company for years is to be treated as a mug!

• 
  Graeson Laitt (@Laitty) reported 29 minutes ago

  @virginmedia He relies on his television to watch Sky Sports. That is the service he pays for, and at the moment that service has failed him. Please can you confirm what the actual fault is and when you expect Sky Sports through Virgin TV to be working again?

• 
  Cruffers (@Cruffers) reported 31 minutes ago

  @virginmedia No you can’t log on in that way. I’ve tried it. And we shouldn’t have to when we’ve paid for the service. Very poor.

• 
  Virgin Media News (@VirginMediaNews) reported 32 minutes ago

  An Irish MEP is calling for a Europe-wide response to the growing crisis in farming caused by this summer’s extreme weather. Billy Kelleher says Ireland is not the only country suffering, with crop yields down massively across the continent. Here at home, the Agriculture Minister is expected to meet farming representatives this week as concerns rise over winter fodder stocks. 📺 More on Virgin Media PLAY