Virgin Media

Virgin Media Outage Report in Crayford, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Crayford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Crayford, Kent, England 09/03/2025 02:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Crayford, Kent, England

The most recent Virgin Media outage reports came from the following cities: London, Caterham, Croydon, City of London, Dagenham, Hackney, Bromley, Southwark, Newham, Chigwell, Swanley, Poplar, Romford, Brentwood and Harringay.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCaterham TV
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Crayford, England

Latest outage, problems and issue reports in Crayford and nearby locations:

  • tvarsanyi Toby Varsanyi (@tvarsanyi) reported from Tottenham, England

    @virginmedia No there are no issues and it seems to be working again now. The service of late has become really inconsistent and unreliable.

  • Nico_Macdonald Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @tomfenn8 @elondems There's a lot @virginmedia does well, particularly on the setup, online configuration and admin sides. But when it goes wrong they fall apart. After 4mnths of this we went @Hyperoptic and never looked back. VM uninterested in my feedback on its failings. As to the street boxes...

  • dragonlovingLFC Lisa January (@dragonlovingLFC) reported from Bromley, England

    @Xs1ghtTV @virginmedia Mine shown me the 4 small screens of football and to sign in but wouldn't accept the login details.

  • jameshirsz James H (@jameshirsz) reported from Croydon, England

    @virginmedia Service is available in the area, completed the engineer form 2 times in last 8 weeks. Builders confirmed that engineers were already there. Everytime I contact sales I am asked to fill out the same engineering visit form. Asked if they can talk to a engineer. They said no.

  • jdaykin Jerry Daykin (@jdaykin) reported from London, England

    @MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • dragonlovingLFC Lisa January (@dragonlovingLFC) reported from Bromley, England

    Trying to watch the footie on the @virginmedia app. Watch the first few mins then signs me out. My correct login doesn't work. Makes a change from their dodgy signal. Fecking useless

  • joybrenda Brenda Franco (@joybrenda) reported from Ilford, England

    @virginmedia , Hi is there a problem with Virgin mobile, as txt messages are taking about 4 hours to appear. Thought it was one offer on 5th march, but just received txt sent about 9.30 last night.

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Tottenham, England

    Is @virginmedia really down again. Need to sort a reliable internet provider 😠

  • SophieHTayler Sophie (@SophieHTayler) reported from Bromley, England

    @virginmedia Online it says no issues, on the phone it says there are issues in this area

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @GingernutHeg @virginmedia @virgvimedia Yeah I got scammed can’t believe how stupid I was #embarrassing

  • M_LCGraca Mariana Graca (@M_LCGraca) reported from Hackney, England

    @virginmedia @EstherdeJ @virginmedia also been down in Hackney East London

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @vmbusinesshelp @virginmedia Oh you mean the web chat which is hardly ever available when there aren’t problems...and is now impossible to get on. LOL

  • fizzyade Adrian Carpenter (@fizzyade) reported from Sutton at Hone, England

    @virginmedia @vmbusinesshelp Been there. Tell you to use the residential service checker, which says no problem. Phone lines have long queues. Service outage is country wide.

  • JimGiordan Jim Giordan (@JimGiordan) reported from Hackney, England

    Why did I bother with spending 45 mins on hold trying to get help from @virginmedia when one look at twitter told me how to sort it #virginmediadown change your DNS to 8.8.8.8

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia

  • kayfourbee kylie4bob (@kayfourbee) reported from Hackney, England

    @virginmedia no service in N16, or much of London and the service status page is down. Time to wake up the press team I thihk.

  • LisaPursey Lisa Pursey (@LisaPursey) reported from Hackney, England

    @virginmedia is there problem with broadband in the n16 can’t connect to anything at all website checker not working

  • Kadz_FN Kadz (LF Duo) (@Kadz_FN) reported from Walthamstow, England

    @virginmedia fix ur internet plz I’m getting 25% packet loss on upload side and my upload speed in half

  • alansbrown alan brown (@alansbrown) reported from Sutton at Hone, England

    @virginmedia Hardwired is OK Wi-Fi is always rubbish and so can't connect to watch Netflix you tube it to other boxes as V6 primarily use Wi-Fi and not cable. Poor choice. A total waste of my 130 month and thousands on #4k #oled @LGUK TV I bought

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • forakin Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported

    The 1st @virginmedia customer agent could do nothing, the 2nd was so utterly pleasant and helpful. Eventually, the best I could get was the Big Bundle (double Broadband to 200 Mbps, the most basic television package and telephony) at £43 for 18 months. I can live with that. /End.

  • neilhead_ Neil Head (@neilhead_) reported

    @virginmedia awful experience waiting in on a halfday 12-4pm engineer timeslot and virgin haven't turned up! Luckily I'm still within the 14 days of sign up so I best be calling sky?

  • GeneralInterne3 General Internet (@GeneralInterne3) reported

    Another day another virgin media internet issue ..... Bravo again #virginmediadown #cowboys

  • rosentweets Tomiyasu Røsenthal 🥄 (@rosentweets) reported

    @virginmedia I've tried to cancel my account with you so many times and after twenty minutes of waiting on the phone people just hang up I moved out of the place you're trying to charge me internet for seven months ago this really is a last resort thanks have a nice day 👍

  • jay28453803 JAY (@jay28453803) reported

    @virginmedia No it doesn’t help. It’s ok I’m done. I’ve cancelled my direct debit and I’m gonna call BT. You’ve been great but dealing with Virgin is the worst experience of my life. Have a good holiday.

  • Postmanlondon Richard Meadowcroft (@Postmanlondon) reported

    @virginmedia I have repeatedly told you that there is nothing wrong with my IPad as it works perfectly with an O2 sim ever since I have had a Virgin sim I have had problem. I cannot keep taking it out and cleaning it just so I can use it. Look back at my history with you! It’s months long

  • SamCChapman Samantha Chapman (@SamCChapman) reported

    Just had a fantastic customer service experience from @NOWTV_It - instant refund, goodwill gesture and a friendly advisor. Complete opposite experience from @virginmedia who still owe me £55 and are appalling bad at communication.

  • FreddyHicarus Sir Freddy Hicarus (@FreddyHicarus) reported

    @jayrayner1 @virginmedia They ignored me when they were gonna charge me £40 more a month and I said I'd move to Sky. Then offered me £5 less per month the day before I was due to have Sky installed. They have no idea how to treat their customers.

  • PantherAS90 andrew💫 (@PantherAS90) reported from Clifton, England

    @virginmedia @rosentweets I’ve also been trying to change my package and the links are dead. Tried to ring to no avail! Awful service

  • sophie_9_ Sophie (@sophie_9_) reported

    @virginmedia @ChrisMisslin My kids have used all their data as yet again services not working and I can't get on their website🤬 crap service every week