Virgin Media Outage Report in Crayford, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crayford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Crayford, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Harringay, Croydon, Southwark, Deptford, Ilford, Leyton, Bermondsey, Grays, Dagenham, Lewisham, Barking, Tower Hamlets and Upminster.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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James Dawes (@jim_dawes) reported from London, England
@virginmedia service just gets worse and worse. 3 days with no TV service whatsoever, and now no Internet either in SE7. It's simply not good enough anymore. Your service has been declining rapidly for over a year. Sort it out please.
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Joy Balfe (@Joybalfe) reported from Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
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David Carpenter (@dizzleeducation) reported from Bexleyheath, England
@GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜
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Mr Rocking Gooner~ Terry 👨🎤 (@MrRockingGooner) reported from Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Jenny (@jjrob1312) reported from Bromley, England
@virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.
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MrChips (@MrChips2000) reported from Grays, England
@virginmedia Hi, I would like to cancel my recent broadband order. I found a better deal.
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Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England
@virginmedia Thanks. Looks like estimated fix is 12th January which will be nearly a week.
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Yasir ( ̄(工) ̄) Khan (@yas326) reported from Sutton at Hone, England
@virginmedia It just says, it looks like you are having trouble connecting
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Alan Burkitt-Gray (@alanburkittgray) reported from London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
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Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England
@virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)
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Mark Sapsford (@Mark_Sapsford) reported from Chigwell, England
@virginmedia our update on our issue is still after 3 days showing as unresolved. Phone and broadband is fine but tv services are still showing as an issue. Please advise
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Charles Howarth (@HowarthCharles) reported from Hackney, England
@jonwensley @virginmedia Just wait until you try to cancel!
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Andrew Burns (@andrewb_63) reported from Ilford, England
@virginmedia There's an issue in the area and we let out technicians know
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VenusEnvi (@VenusEnvi) reported from Grays, England
@virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!
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Vics. 💙 (@afcvicki) reported from Hackney, England
@virginmedia hey. I’m having problems with my tv. Your status says it will be fixed by 20th December. That’s not good enough. It’s Leeds v Arsenal today and I need to watch it. Any updates? London N4
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FClay (@MissFayeRay) reported from Romford, England
@virginmedia hope you can help please! Our router is a hub 3. It has a constant red light. It’s not over heating, I’ve done multiple hard resets. Any suggestions? Do I need a new router?
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Carol Cunliffe (@cjcunners) reported from Bromley, England
@virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .
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Ade Liard (@AdrianLiard) reported from Bromley, England
@virginmedia Apart from a pre-recorded message..Any updates on repairs on BR6 0AE..Outage running to about 3hrs!!
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Carol Cunliffe (@cjcunners) reported from Bromley, England
What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
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Ade Liard (@AdrianLiard) reported from Bromley, England
Dear @virginmedia how many incompetent people (now on my 10th call in 2 weeks) before one of your staff get it right..No sooner had my tv, bb etc working then someone in your movers dept disconnects my service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katerinaia (@Katerinaia) reported
@virginmedia Second day running now! I am suppose to be working, will you be forking out for the loss of earnings due to your incompetent service? @virginmedia
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Lianne Scarlett (@ScarlettLianne) reported
@virginmedia 4th Nov was last payment. They advised there would be a payment of approximately £1.50 to make for one day service.
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Alex (@Alex_Scribb) reported
@virginmedia The green cabinet has been knocked over so we have no service, it been reported but can we get a ETA for when it might be fixed?
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Ellen McErlean (@McerleanEllen) reported
@virginmedia hi, I opened a new account at the end of October with the promise of being sent a One4all voucher but I never received it?
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Kevin woods (@Kevinwo13798922) reported
Home phone no dial tone 30 minutes to get to speak to a human being at Virgin Media via mobile. 7 days until an engineer available! Hopeless service time to leave!
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Bryony Measures (@brinniebird) reported
@virginmedia There has just been a payment made as I am on sim-only now. I pay every month by direct debit and have done for years. I have tried to sign in and it doesn't recognise me. I have downloaded the app and it doesn't have an account under my number. I need to speak to a human!
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René-Gilles Etienne (@RG_Etienne) reported
@virginmedia It's not our connection, I have checked and it's in the area (RG2). However, it's the first time that the website actually acknowledges an issue which has gone for at least 6 days. So far, we were just forced to "check back tomorrow", which is ridiculous !
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Penny Mantle (@MantlePenny) reported
@virginmedia It is saying intermittent service disruption but no idea why this is happening
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Jay (@jayvegad) reported
@Virgin @virginmedia why I can not make conference call or put ongoing call on hold in your network ? Your network is not good as you advertising I'm not getting VoLTE, no call conference, can not put call on hold. Most of time I get only 3g network not even 4g is available.
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Bryony Measures (@brinniebird) reported
@virginmedia if it wasn't bad enough that my phone is as good as useless, your website apparently doesn't know I exist. Why don't you put some of those profits into site maintenance instead of pockets! Getting really close to taking this to an ombudsman!