Virgin Media Outage Report in Hextable, Kent, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hextable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hextable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Hextable, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Leyton, Ilford, Croydon, Hackney, Poplar, Welling, Bermondsey, Charlton, Beckenham, Tower Hamlets, Lewisham, Southwark, Coldblow and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Leyton |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hextable, England
Latest outage, problems and issue reports in Hextable and nearby locations:
-
Jim White
(@JimWhite) reported
from
Camberwell, England
@virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.
-
🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
And now we have no internet at all. Always such a fantastic service from @virginmedia. What a rip off
-
Joobs
(@Juliefleur24) reported
from
Sutton at Hone, England
Great still no tv or more importantly internet from @virginmedia again, apparently there’s an ‘issue’ 🙄
-
Wilbur
(@wilburthewotsit) reported
from
Croydon, England
@virginmedia It says fine but it works only intermittently. Many neighbours say the same. I have already filed a complaint as have others.
-
Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
-
Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
-
Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia spoke to someone yesterday about my poor service and box keep freezing. 45 painful minutes, got told for some reason someone would call me back in 2-4 hours. Not received a call, that was 28 hours ago.
-
Gavin Ball
(@gavJball) reported
from
Crayford, England
@virginmedia any issues in Bexleyheath, DA7. No internet. Disappeared at 12:30 today
-
Right Beer Right Now
(@sparkymcgrath70) reported
from
Bromley, England
@virginmedia Internet has been patchy for the last few weeks to say the least but recently almost non existent. Called help desk and followed automated advice, reset router etc a number of times but no joy. This makes it almost impossible to home school my kids. Please advise!
-
Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
-
Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Service down in E18, Walpole Road again
-
𝖘𝖍𝖔𝖗𝖙 𝖐𝖎𝖓𝖌 🦖
(@boilourdenim) reported
from
East Ham, England
@virginmedia haven't had internet for a couple of hours and your website sends me round in circles, please help.
-
Maria Marchant, MBACP
(@lovetosleepy) reported
from
Bromley, England
@virginmedia No. Nothing. There never is. It’s become part of life but it’s really not good enough. I can see from other customer complaints that I am not alone.
-
roger cole
(@RogerCole10135) reported
from
Basildon, England
@virginmedia reply to your tweet “NO” my wife pays a lot of money to your company for a poor service.
-
Right Beer Right Now
(@sparkymcgrath70) reported
from
Bromley, England
@virginmedia really need some help here. Internet has been patchy for the last few weeks to say the least but the past few days has been almost non existent. Called helpline followed advise, reset router etc, no joy! Making home schooling for my kids impossible, please help!
-
Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
-
Ferg
(@LondonFerg) reported
from
Camberwell, England
@virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...
-
Samantha van Leeuwen
(@SamanthaLeeuwen) reported
from
Bromley, England
6 weeks for @virginmedia to fix broadband in Orpington and still missed today’s deadline! Pay for 500mb get 5mb if lucky. #NoMoreExcuses
-
🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia And its gone again @virginmedia an absolute joke of a service
-
Rashid Shabbir
(@rashidshabbir90) reported
from
East Ham, England
@virginmedia One of the worst when they commit and change the visit in last minute don’t respect others time my installation date was on 11/06/2020 ,Received call at 18:00 on 10/06/2020 via automated system that date has been changed to 11:07/2020 ,you know what 🦶
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Hazel
(@halobabeee) reported
Yet another loss of service @virginmedia- it’s just not good enough! It’s happening every few weeks/at least once a month! No compensation yet completely obstructing our ability to work and use our services that you’ll no doubt increase the prices of come April… #PoorService
-
SK 🇬🇧🇬🇧
(@DHKRULLAH) reported
Virgin media @virginmedia cancelled on me last minute after postponing installation that was meant to be on the 7th of March till 15th of April. They now calling to say they can’t offer me broadband service after making me wait for 4 weeks 😢😔
-
victoria quigley
(@lapdog26) reported
@virginmedia totally disgusted with the bill i have recieved £55 for internet are you having a laugh and customer service was no use i've been a customer for 15 year, maybe not much longer
-
LUNATIC MOM 🇮🇳🇬🇧
(@YumYumProfit) reported
@virginmedia @TheLastofUsHBO Hi I need a booster for my wifi signal. I tried calling 150 but can’t get through to anyone to talk to.
-
Katie Hasler
(@katie_m_hasler) reported
@virginmedia @virginmedia this is clearly a local area issue - any idea when it will be fixed?
-
Gareth Coates 💙
(@GarethECoates) reported
@virginmedia Hi, NL. Yes, I've tried to place the order via several different browsers, including Firefox and Edge. Same issue every time.
-
paul hanlon
(@buzzcockblue) reported
@virginmedia Then be open and transparent in your process. I'm not asking someone to wave a wand and get the service back where it is broken, I just want someone to be honest with the expectation - and your "update" system is set up to mislead, intentionally or otherwise.
-
Punit
(@P_unit_) reported
@virginmedia having iinternet issues north London area!!! Check service status Ian’s it says no issues yet internet has been down for 2hours!!
-
Katie Hasler
(@katie_m_hasler) reported
@P_unit_ @virginmedia Same issue here (though when I try to run a test it says ‘sorry we can’t run a test on your services right now’) - also North London 😠
-
Chendur Pandian
(@lionruzia) reported
@virginmedia @lastminute_com @virginmedia agent made me to sign broadband & O2 sim combo contrct by gvng wrong info. In a while, an agent acknowledged their mistake & cancelled the combo. Despite that, Virgin media debited 60 GBP. I hav been trying for past 3 days to resolve this issue,but no proper response