Virgin Media Outage Report in Hextable, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hextable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hextable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hextable, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Ilford, Croydon, Bexleyheath, Hackney, Southwark, City of London, Basildon, Poplar, Newham, Orpington, Waltham Forest, Sevenoaks and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
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| London |
Internet | |
| London |
Internet | |
| Romford |
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| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Hextable, England
Latest outage, problems and issue reports in Hextable and nearby locations:
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Crypto Trading
(@Crypto_News_) reported
from
Sutton at Hone, England
@virginmedia sort your network #virginmedia #virgin broadband 🤮🤮
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Karolyne Anderson
(@KaroAnderson) reported
from
Eltham, England
@virginmedia How do you send an engineer to my house to take away a hub that works and leaves me with a new one that hasn’t worked since he installed it? I was on the phone for 25 mins to customer services and got cut off at 7:30pm because the lines closed!
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aggy
(@aggy_mi) reported
from
Croydon, England
I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever
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Crypto Trading
(@Crypto_News_) reported
from
Sutton at Hone, England
@virginmedia Sort your network @virginmedia NETWORK DOWN
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The Jase 🐶 🎸 🎥
(@jasemonkey) reported
from
Camberwell, England
@simonmhickson @virginmedia They were so awful when I had a problem years ago. I only resolved it by finding out who their head of PR was and contacting them.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia The point is, I have only resorted to twitter now, because for months i have been unable to engage Virgin Media customer service either on your platform or by phone..
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Simon Bucks
(@SimonBucks) reported
from
London, England
@virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@lobsterpants66 @virginmedia Yep. Engineer never turned up but logged it as he turned up and couldn’t get a reply. Lying b’stard.
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom Actually impossible to make a complaint. I am with holding fees. I have been trying to engage with virgin media and I’m now giving up. Sue me. #virginmediafails
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Adam
(@ADAMCLAW1) reported
from
Bexleyheath, England
@virginmedia hi, my cable service has been down for about two hours. Postcode DA5 1. Is it a general problem pls?
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Trying to get a late payment charge off me is not solving your problem here. Sure, charge me a late payment fee if you h e to but at minimum credit my account with a free month or something ..?!
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Clara Rocha
(@clarex) reported
from
Hackney, England
What a nightmare to try to get any assistance from @virginmedia!!! They make it impossible to do anything online and the phone team is no help. The moment I mention “Id like to cancel my contract” I got disconnected after 30 mins.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Disastrous service from @virginmedia every single day in SE6 area. On off on off all day long. On most expensive tariff. Joke
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @VirginMediaNews @Moneybox sporadic service issues. Just spent 50 minutes on phone to get through to VM CS for them to drop call. I give up. Sue me
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@virginmedia Dealt with over the phone to your customer services, thanks
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Intermittent .. and for the whole street. I tried repeatedly to engage VM on this and was impossible to contact / get response. Hence I have withheld payment . Service has been so bad I understand that I can cancel contract ..
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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Ann Hepper
(@AnnHepper) reported
from
Ditton, England
@virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service
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Karolyne Anderson
(@KaroAnderson) reported
from
Eltham, England
@virginmedia I pay over the odds (£67) for a crappy intermittent service and after your stupid engineer came yesterday, no service at all which means I have no TV this morning either! #ImDefinatelyLeavingVirginMedia
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom virgin media customer service DOES NOT EXIST.. all your paths to engage (phone, text, twitter) are all complete wastes of time. Stuck. Trying to engage. Impossible. Another customer forced to leave ..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bradley Sawyer
(@BradleySawyer14) reported
@virginmedia I’ve heard from Virgin who insist it’s Vodafone’s problem and they can’t help, but Vodafone won’t help either because I’m not a customer! What could I do now??
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Richard Kitchen
(@UPnDOWNvids) reported
Well, it looks like it was 'may not' after all! Thanks Virgin Media! (still on 92% uploading!) Maybe 14:00 - 14:30? What an anti-******. This is why I don't plan ****!
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John Odonoghue
(@johnodonoghue61) reported
@virginmedia It won't accept my details, quick enough to accept my money, get someone ring me, I've wasted enough time on this issue
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IMr Rebel on FB.GG
(@IMr_Rebel) reported
@DiadroGaming @virginmedia Standard virgin mate fast Internet terrible service
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Alan Finn
(@alanfinn1) reported
@virginmedia really disappointed and a bit angry to tell the truth. Joined Volt on the strength of getting virgin pods. Sat on phone to customer services for 45 mins to then be told you haven’t got any and to call back!
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qual
(@oQualUK) reported
@virginmedia Seems like a technician would be a waste of time again since there are even more issues in just my area that wont be solved until the ETA of 22nd, and yet someone how I'm still not able to get any compensation, joke.
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Bradley Sawyer
(@BradleySawyer14) reported
@virginmedia Not a local issue, Virgin couldn’t find anything wrong on their network!
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Keith02
(@Keith02) reported
@SkyHelpTeam Shall I just move to virgin media ? Sky have clearly made it impossible for customers to get hold of them and ask for help
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Joe
(@SwedeJam) reported
@virginmedia @yardfish Your website says it's down at the moment.
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John Odonoghue
(@johnodonoghue61) reported
@virginmedia It won't accept my details now, I'm sick of this, get someone ring me now, I've spent enough time on this issue, ye are far from best broadband