Virgin Media Outage Report in Hextable, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hextable, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hextable and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hextable, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Hackney, Dagenham, Croydon, Ilford, Southwark, Orpington, City of London, Caterham, Bromley, Swanley, Poplar, Romford and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
TV | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hextable, England
Latest outage, problems and issue reports in Hextable and nearby locations:
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Dale 🔶 🦁
(@DaleMC_) reported
from
Camberwell, England
12 hours without service is rather poor @virginmedia
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
Internet has been up and down for several hour tonight. Has been doing stuff like this on and off for days recently SM1 As usual they claim ints fine @virginmedia #virginmediadown
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Niall Kelly
(@niallkelly9889) reported
from
Croydon, England
@virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.
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London Lofty
(@lofty_london) reported
from
Camberwell, England
@Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.
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Rob
(@mrrob74) reported
from
Sutton at Hone, England
@virginmedia You’ve shown a trailer for #McMillions, saying it’s available on Virginmedia on demand. I can’t find it anywhere! Please help.
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Lisa Toffolo ⚡️★
(@LisaToffolo) reported
from
Hackney, England
@virginmedia hi virgin, I’m being charged for phone charges but we do not have a landline in our flat. Could it be a crossed line? Would be grateful if you could direct me to someone to fix this as I don’t want to be paying for other people’s phone charges
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia The engineer said he was unable to fix and said would escalate and she would get an update by 13.30 yesterday afternoon. No update was sent so she phoned today to be told the call had been closed
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Sonal Bhardwaj
(@followsonal) reported
from
Poplar, England
Virgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp any relay? Virgin media is appalling. Service is non existent
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Neil Cole
(@scroogio) reported
from
Camberwell, England
Any chance of a reply please @virginmedia - nobody responds on your instant message service either
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
Mum is shielded and home alone. Her landline stopped working, after 6 days @virginmedia came to fix. Engineer couldn't fix so said would escalate. Mum chased again today and calls been closed! So far cost £21 in calls. #virginmedia, is that how to treat vulnerable customers?
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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JC X Æ A-01
(@J0111C) reported
from
Stone, England
@virginmedia how do I find out when my current deal ends??? Cos in all honesty you’re the biggest **** sandwich of a firm I’ve ever dealt with.
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Iain Sisson
(@i_am_iain) reported
from
Croydon, England
@virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle
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Andy Cairns
(@andycairns) reported
from
Romford, England
@virginmedia No service again in RM2. Last speed test showed 3mbps when I’m paying for 500. Only option to cancel my account involves sitting on a premium rate number for an unspecified length of time. This is awful service.
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Michael Abrey-Bugg
(@abreybugg) reported
from
Whyteleafe, England
@virginmedia My virgin broadband has not been working for 3 days and due to be fixed tomorrow, however virgin text made sense to me - help
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paul clements
(@paulclements) reported
from
Stratford, England
So my Virgin Media’s gone down again...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jo
(@jo_bromilow) reported
@virginmedia Why should we have to pay extra to make a system we already pay for that currently doesn't work usable again?
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Christopher Horn
(@christogrimsby) reported
@virginmedia Sorry ok now , it was a password issue
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Steve Merrett
(@steve_merrett) reported
@virginmedia Thanks automated response. I refer you to my earlier answer. I look forward to getting sent more useless web links for an utterly unreliable service.
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Ben hall
(@Wiseguybenny) reported
@virginmedia 25mins+ on hold to be put through to the “pre-install” team to cancel my contract, only to be told to wait whilst you pull up my details and then simply cut the call! Bunch of crooks!
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Mr Edwards
(@iEddiez) reported
Nice one @virginmedia On hold, call connected, silent line, call disconnected. Cracking service as always!
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Matt Williams
(@WattMilliams89) reported
@virginmedia Internet speeds have been crawling this morning - down to 1Mbps from 350. What's going on?
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Jordan R 🇺🇦
(@JRenault20) reported
@virginmedia After an appallingly inept sign up process where marrying up my name & account no couldn't be done by numerous staff I decided to cancel. Now more incompetence as I have received a txt about direct debit/external work on my property. If this happens I will sue.
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𝗔𝗡𝗗𝗥𝗦𝗡 ➐
(@ANDRSNOfficial) reported
@virginmedia I can’t get a cable connection to my tv in the bedroom hence wifi but we’ve NEVER had issues with @skytv
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Margaret Quigley
(@QuigleyMeister) reported
@virginmedia That’s what VM advised 10 days ago. I waited 24 hrs and intermittent issue became an 8 day outage. Engineer advised issue had been intermittent for weeks. When was 24hr wait introduced to fault fixing? And why would I have an issue owing to a new install in the area?
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stacey
(@staceyaog) reported
@virginmedia ka9 1hw do u have a time frame on the data outage?