Virgin Media outages and service status in Coldblow, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 3 outage signals in the last 24 hours around Coldblow, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 13, 9:48 PM GMT+1.
- Internet (79%)
- Total Blackout (9%)
- Wi-fi (8%)
- E-mail (3%)
- TV (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Coldblow, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Dartford, Romford, Newham, Ilford, Poplar, Dagenham, Bexley, Grays, Bromley, Orpington, and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 minutes ago |
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Internet | 7 hours ago |
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Internet | 11 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Steven Peterson ๐ณ๏ธโ๐ (@squeakytoy) reported from Poplar, England@virginmedia Iโve now had to call again myself because the end of the business day is here and nobody ever called me back. Whatโs the resolution when nobody ever calls when they promise to?
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Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password ๐ข A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
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Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England@PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!
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Michael James Weaver (@Weaverfooty14) reported from Blackheath, England@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
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Lewis Allen โ (@_Lewis_A) reported from Romford, EnglandSo @virginmedia want ยฃ288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!
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Carol Dover (@CarolB29041964) reported from Stifford, EnglandJust how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.
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Nick Miller ๐บ๐ฆ (@NickMillerUK) reported from South Ockendon, England@virginmedia somehow you have reset my Dadโs Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?
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Going for Gold (@Gold_Accounting) reported from South Ockendon, England@itvnews please help. @virginmedia refusing to prioritise an 87 year old with a heart condition who needs a 24/7 phone line for her Emergency button a priority. Refusing to send an Engineer for ANOTHER 6 days.
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Andee Byford (@BobCratchitt) reported from Romford, England@virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I donโt use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests
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DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice
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Nigel Ellway (@Nigelellway) reported from Camberwell, England@virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyoneโs internet is down: but I donโt have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over ยฃ1200 a bear for all devices, I wonder what offcom would think
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โ๏ธ๐ป๐๐๐ ๐๐๐ฝ๐๐ฃ๐๐๐๐โ๏ธ (@NoddyMaccy) reported from Romford, England@virginmedia I contacted customer services for an update on my iPhone 14 Pro Max. I was informed by your Twitter account I wouldnโt need to send my current phone back until I receive my new one. I was then informed by the gentleman on the phone my new phone wonโt be sent until I send this
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Declan Higgins โ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Joseph Sweeney (@JosephS65112253) reported from Sutton at Hone, England@virginmedia Iโm going into my 5 week of problems with this crap company they say they will investigate but nothing, no compensation nothing.
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Andrew Colman (@scuttyoftheyard) reported from Ilford, England@virginmedia And now the service checker doesn't seem to be working either....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AHMADINHO ๐ณ๐ฌ๐ฌ๐ง (@dinho_1545) reported@omooba_adebisi1 Not everyone has service in my building. Only three and virgin media
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The Phantom (@Th33illuminati) reported**** @virginmedia Iโm done with this service inadequately repetitive unrealisable unreliable *****
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Eamonn Hunt (@eamonnhunt) reported@virginmedia you need to up your game guys. Two weeks of intermittent connectivity and the best you can do is tell me that I need someone to come to my home but Ill have to pay a ยฃ25 fee if I miss the booking slot. How about I charge you ยฃ25 per day for lack of service?
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Martin Jones (@MHartleyJones) reported@virginmedia OK Thanks. A technician will be visiting us tomorrow, though I suspect that the fault is in your exchange switch. My point is that you should keep repairs and sales separate. A customer with a serious phone problem is unlikely to buy extra services at that time.
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Brandon ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ฆข (@Brandon16FC) reported@virginmedia @D4N7O Not working still
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John Bhoy Walton (@walton_bhoy) reportedNow my Internet has completely went from being intermittent to nothing 2nd engineer visit and to quote your call operator a "more skilled engineer " this time. Apologies in my dm doesnt stop money coming my bank for a bad service. @virginmedia
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Iain Patrick (@iaindpatrick) reported@virginmedia hi guys. Internet out from just before 10.30am this morning. Status page says sorted by 3pm tomorrow (that its self is unacceptable) got a text saying service is restored, but its not, so why send a misleading message? Poor service and customer experience.
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Larissa ๐ ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ ๐ฌ๐ง ๐๏ธ (@Rissa71blues) reported@virginmedia @D4N7O Not working Chesterfield!
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FoundNemo (@NemoH666266) reported@virginmedia @D4N7O Well, it is down @virginmedia. Isn't just a massive coincidence now is it? Lol
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Darc Knight (@DarcKni68649817) reported@Markford64LUFC @virginmedia If you care to look means they should reap people of? From 85 to 254? What kind of stupid and ignorant statement is that? Do you and everybody else have the same life problems or situations? You must be smarter than people who compiled that data. Nextttt man