Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Bromley, Islington, Hackney, Poplar, Croydon, Harringay, Orpington, City of London, Waltham Forest, Newham, Southwark, Tower Hamlets, Ilford and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Bromley |
Internet | |
| Islington |
Internet | |
| Hackney |
Internet | |
| Poplar |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Chris Hall
(@chrishallrides) reported
from
Hackney, England
@virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia The person arrived 3:30pm but was lovely & fixed the problem.
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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Spencer Carter
(@SpencerSCarter) reported
from
South Ockendon, England
Really shocked, but sadly not surprised, by the service from @virginmedia as an existing customer for many years, I’m overlooked in favour of new ones. No care and lack of customer loyalty. Will be talking about it on my show tomorrow
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MsKartinsWorld🇬🇧
(@flotus1982) reported
from
Bromley, England
@StopFundingHate @TUIUK @British_Airways @NatWest_Help @AskNationwide @coopuk @VisaUK @TalkTalk @TheBHF @virginmedia @VirginHolidays @DFS @pandocruises @SandalsResorts @ImagineCruising @DWP Stop funding hate else you’re losing a customer. Im sure you’re aware there’re alternatives. I’ve abt five bank accounts, I’ve no problem closing @NatWest_Help @AskNationwide.. don’t support a paper that promote hate n bigotry in our society #StopFundingHate
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Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
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Antoni Luke Kijewski
(@BonjourAnt) reported
from
Croydon, England
@virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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Luc Coiffait
(@Luccoiffait) reported
from
Poplar, England
My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process
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Mary Greenland
(@MerveYesilyurt) reported
from
Hackney, England
@virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
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Jeremy Gibson
(@jezgibson) reported
from
Croydon, England
@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Timmins
(@SteveTimbo) reported
@virginmedia "were also less likely than average to be satisfied with how the complaint was handled - 46% Satisfaction Rate"(OFCOM - Aug' 20)@VirginMediaCorp Everytime, I communicate with this company they underline just how VERY bad they are. #pitiful
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Neale 👌
(@neale2021) reported
@virginmedia What's the best number to call for broadband issues? Paying for 100mbs currently seeing 10 or 11mbs
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fallen&lost
(@FallenLostHappy) reported
@virginmedia Most unscrupulous company.customer service rude, vindictive &delib spiteful.Service provided subpar.complaints not dealt with but makes as completed.overcharging baselessly.crewel &nasty interactions.Bills deliberately inflated yet no service provided.
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🤷🏼♂️Matt Bates™👨🏼💻
(@jijimon2000) reported
@virginmedia “We know of an issue in your area that results in loss of service “ “We have identified the problem and an engineer is on their way.”
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Zara
(@Zara57730000) reported
@virginmedia hello I'm trying to use wi-fi in one of my rooms in my house and there's absolutely no connection. Is there anything you can do to help? I do have virgin WiFi
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Richard - Entrepreneur & leftie 🇨🇦 🇲🇺
(@Ontariofella) reported
@Sharichantel @virginmedia I was with Virgin nearly 11 years. Only ever few problems.The rest just use Openreach fibre line. Bell over here have far better box, 500mbs speed but I adapted box to connect to 15tb server.
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Jake Bass
(@JakeBassUK) reported
@virginmedia They aren’t options if you don’t let me do it. I’ve followed your processes but you are making it impossible to leave. At least you have now publicly acknowledged my communication that I have attempted multiple ways to cancel. You now have an opportunity to escalate and resolve.
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fallen&lost
(@FallenLostHappy) reported
@virginmedia Most unscrupulous company.customer service rude, vindictive &delib spiteful.Service provided subpar.complaints not dealt with but makes as completed.overcharging baselessly.crewel &nasty interactions.Bills deliberately inflated yet no service provided.
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Andy Frenzel
(@thefragster) reported
@virginmedia Thanks, but please read the original tweet!! Had issues last two weeks which you know about !’ And paying a fortune for the service and starting to get fed up!!
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Andy Frenzel
(@thefragster) reported
@virginmedia I know there issues in my area as we don’t have any WiFi and been paying a small fortune for it for the last couple of weeks!