Virgin Media outages and service status in Coldblow, England

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Thornton Heath, Southwark, Bromley, Ilford, Dartford, Romford, Newham, Poplar, Dagenham, Bexley, Grays, Orpington, and Bexleyheath.

City	Problem Type	Report Time
Thornton Heath	Total Blackout	5 hours ago
Southwark	Internet	6 hours ago
Southwark	Internet	8 hours ago
Bromley	Internet	15 hours ago
Ilford	Wi-fi	19 hours ago
Southwark	Wi-fi	23 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

• 
  Elmarie Hahn💙 (@elmah69) reported 3 minutes ago from Ilford, England

  @virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.

• 
  Going for Gold (@Gold_Accounting) reported 3 minutes ago from South Ockendon, England

  @BBCNews please help. @virginmedia refusing to make an 87 year old with a heart condition who needs her telephone 24/7 for her emergency button a priority. Not sending an engineer for ANOTHER 6 DAYS.

• 
  Jay Bourley (@drummerJ83) reported 4 minutes ago from Sutton at Hone, England

  @virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but I’ve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.

• 
  Nick Miller 🇺🇦 (@NickMillerUK) reported 5 minutes ago from South Ockendon, England

  @virginmedia It’s everything downstream of the LAN ports, so wifi on the box is on and working but all his wired network is offline. I have asked him to check all the cabling to make sure it’s all connected.

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 7 minutes ago from Romford, England

  @virginmedia The issue has now been resolved just after my tweet, I was just very angry at the time. Thank you though for responding.

• 
  Kim Edwards (@KimEdwards48) reported 8 minutes ago from Stifford, England

  @AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 13 minutes ago from Sutton at Hone, England

  @virginmedia No as I look after an elderly lady with parkinsons on Thursdays which means she doesn't get to get out of the house if I don't see her. So it's booked in for Friday. What help doninhave till then? Or reimbursement? I'm free every day after 3pm & I'm free Tuesday all day

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 14 minutes ago from Sutton at Hone, England

  Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?

• 
  Joseph Sweeney (@JosephS65112253) reported 18 minutes ago from Sutton at Hone, England

  Virgin media Im going into my 5 week of no service with virgin media all they do is say we will investigate and nothing really poor service

• 
  Andrew Battle (@andy_s_battle) reported 23 minutes ago from East Ham, England

  @virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business

• 
  Nigel Ellway (@Nigelellway) reported 29 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Befitat50 (@befitat50) reported 31 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Illy Mus 💙 (@illymus) reported 37 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 37 minutes ago from Sutton at Hone, England

  @MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay £400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 38 minutes ago from Sutton at Hone, England

  @PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!

• 
  Stephen Champion (@Champs707007) reported 38 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 42 minutes ago from Sutton at Hone, England

  @virginmedia There is a blockage, that I know - I have had no service since November. I was told it would not be sorted before March 6th. I had been promised 3 call backs from different people in the Exec Department - none have followed up.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 47 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 48 minutes ago from Romford, England

  So @virginmedia want £288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!

• 
  travelling Adam (@TravellingAdam) reported 52 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 3 minutes ago

  Oh and the issue is an authentication issue between @virginmedia and @skytv but virgin say it’s nothing to do with that, and that you need to use a stream box for it! Well 3 stream boxes are all failing to show anything on the red button!

• 
  John Bhoy Walton (@walton_bhoy) reported 3 minutes ago

  @virginmedia 33 mins on the phone to be told the engineer who was out on 24/072026 did not fix my issue but told me it was shocking really bad

• 
  Dr Shama Junejo (@ShamaJunejo) reported 4 minutes ago

  There is no WiFi service since yesterday in South Croydon @virginmedia and no one is providing information that when it will be restored. You are the worst broadband provider in the area with pathetic customer service.

• 
  CallMeMo (@CallMeMoMow) reported 5 minutes ago

  @virginmedia You are aware of how absolutely dogshit your Hub 5 is for anything other than brand new tech devices aren't you? I'd like compensation for the piss poor performance please and thank you

• 
  paul d (@pauldewolfe) reported 10 minutes ago

  @virginmedia I’m now speaking to your web team, who have found a better offer that your renewal team couldn’t. It’s too late now, though, as I want to cancel.

• 
  (Re)Search & Destroy (@TruthAsylum121) reported 11 minutes ago

  THREAD 8 — THE DEVICES Connectivity is only useful if people have something to connect. This takes us to Solidaritech in Bradford. The organisation was established in 2017 to refurbish unwanted technology and provide it to refugees and asylum seekers. It works with laptops, desktops, tablets and smartphones. The cumulative figure is now more than 5,000 devices since 2017. But that isn’t simply historical. Solidaritech is still operating. In 2025, Bechtle partnered with Solidaritech to repurpose 857 devices, including phones, laptops, PCs and tablets, which were donated to asylum seekers and refugees. Then there is Migrant Help. Through Community Calling, smartphones and free data have been provided specifically for asylum seekers and survivors of trafficking and modern slavery. Virgin Media O2 reported that Migrant Help had received 1,250 devices and free data, with a further 5,000 devices planned. Screen Share UK also received funding to provide devices, connectivity and repair training to refugees and asylum seekers. Its trainees then repaired and redistributed devices to other refugees. The device itself has therefore become part of an ongoing system. Technology is collected. It is refurbished. It is connected. It is distributed. And sometimes the recipient is taught how to repair the next device.

• 
  shatners (@shatners144143) reported 16 minutes ago

  @anon_opin Virgin Media have been terrible recently.

• 
  🦐THE Lexi! (@HSTSKaczynski) reported 21 minutes ago

  @0kbps i got my internet bill cut in half for the exact same speeds just by calling up the scottish line of virgin media and the guy immediately like "yeah mate i can offer you this deal instead" lmao. internet companies are such a damn joke

• 
  John Bhoy Walton (@walton_bhoy) reported 22 minutes ago

  @virginmedia I have already did the checker its every week if its a problem in the area and not someone,s individual setup in the house why cant it be fixed?

• 
  David Gardner (@LeylandDavid) reported 25 minutes ago

  Only telephone is working in PR25 1UJ (no Internet or TV services). Any idea when service will be resumed please? @virginmedia