Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Croydon, City of London, Dagenham, Southwark, Hackney, Gravesend, Ilford, Poplar, Barking, Newham, Caterham, Romford and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harringay |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| City of London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@stephfriend_ @virginmedia It’s infuriating. They deliberately make you phone as the only way to cancel, then just leave you on hold
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chibievil
(@chibi_evil) reported
from
Camberwell, England
@virginmedia I been sitting in live chat all day wanting to downgrade cos they are are upping prices again and haven’t been able to talk to any one ugh this is stupid I just want someone to help me geeeeeeez
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Steve
(@MFC_Steve) reported
from
Romford, England
@virginmedia Hi - I am trying to get into contact with you but the phone line is dead and you are not answering the message service. How can I speak to someone ?
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Lourdes Marenco
(@lourdesmarenco) reported
from
Camberwell, England
@benchappers83 @virginmedia Unacceptable! Fight them, this can’t be right. They can’t do whatever they please. Change provider if your rights as customer are not respected.
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.
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Steve
(@MFC_Steve) reported
from
Romford, England
@virginmedia Do you know your phone lines are down ?
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Kos Skassis
(@lonewharf) reported
from
Crayford, England
@virginmedia 2 hours of no broadband. Got text to say services back up. Its now gone offline again, but your service status says everything is fine in the area 😞😞
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Alex Lewis
(@alewis2106) reported
from
London, England
Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!
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Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!
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Steve
(@MFC_Steve) reported
from
Romford, England
@virginmedia so Virgin is a media company that is uncontactable by Phone, email, Twitter and message service. Who on earth would trust them with their business if they can’t manage themselves
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Louise
(@Punkyfsh) reported
from
Eltham, England
@virginmedia broadband been down for hours. Can’t get through on the phone, can’t book an engineer online. Status says no known issues. Not sure what else to do?? SE18
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Kos Skassis
(@lonewharf) reported
from
Crayford, England
@virginmedia I have no broadband service, in DA7 area. Is there an issue in the area.?
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I spent over an hour on hold today trying to speak with someone about cancelling. I ended up having to put the phone down. How an earth can I cancel my contract if the only way to do it is by calling and you don’t answer the phone?!
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linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia No, no, no. Just got an official letter saying I can leave without notice, so for a long standing customer (about 10yrs?) to be told that without any kind of solution, alternatives no offer of a refund, then to see an advert saying you can offer double I’m getting in my area? WTF
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Glyn Shimell
(@Shims_g) reported
from
Bromley, England
@virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK
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Stephen Ball
(@stephendball) reported
from
Camberwell, England
@virginmedia @nikkijcar Answer me for god sake! Do you think maybe when your existing customers are using your “moving home” service they might be busy oh I don’t know... moving home? So don’t have time to wait around for your engineer 90 minutes after their appointment?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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thomasebartley
(@thomasebartley) reported
@virginmedia I am not sure that this is true.. We haven't heard anything from them during the entire 2 months. It would be good to log a complaint
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thomasebartley
(@thomasebartley) reported
@virginmedia Not yet - the last person we spoke to said if we don't hear back today we should cancel. I think 3-4 times now an email has been sent to the area field manager and we have heard nothing back. Very frustrating.
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Becki
(@bex_1210) reported
Shoddy @virginmedia customer service strikes again! Due to install today between 8am & 1pm, almost 3 months after we ordered tv & broadband. Guess who didn’t show up?! Not even any communication to say they weren’t going to bother coming this time 🤬
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Alishakins
(@alishakins_) reported
@Mr_Cudd1es oh ****.... so half the UK streamers/viewers are about to get banned then Freakin virgin media
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Harri
(@harri_bhafc) reported
@virginmedia I just dont think its particularly nice for a company like yours to outright refuse to find a solution to an elderly woman being scammed. I explained the situation, only to be told that it's all chargeable and needs to be paid... the week before Christmas.
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jazz bharaj
(@JazzBharaj) reported
@virginmedia Yes no known issue. But clearly something wrong with router as it’s not switching Tom modem. Can I get a replacement ?
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Mike Plowman
(@mikeplowman1961) reported
@virginmedia negotiated new contract with tv added in Nov, sales person assured me no activation fee, of course, 35 quid activation on the first bill. Phone support, say they have to conduct an investigation. Meanwhile, I'm 35 quid out of pocket this month.
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Ron Powell #joinaunion @GMB_Union
(@diveron50) reported
@virginmedia hi is there an issue with mobile phone network unable to get a signal in my locality
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👁SCI👁
(@sci_twit) reported
@virginmedia My customer's broadband has been broken for a month. They provide services to vulnerable people and need this broadband to do their work. How can I get this fixed please? Do I need to to copy Richard Branson to get this actioned?
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Jakob Schmidt
(@JT_Schmidt) reported
@virginmedia I can not remember who I spoke to but this is now getting kafkaesque and borderline fraudulent. I tried to text the bot using the number you provided about canceling and after I waited a full day to get an answer I just got a text which started the whole the process again.Poor!