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Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Orpington, Southwark, Poplar, Ilford, City of London, Hackney, Croydon, Barking, Gravesend, Newham, Caterham, Islington, Waltham Forest, Dagenham, and Tower Hamlets.

CityProblem TypeReport Time
Orpington Internet 1 hour ago
Southwark Internet 2 hours ago
Poplar Internet 3 hours ago
Ilford Internet 4 hours ago
City of London Internet 5 hours ago
Hackney Internet 7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • RyanTring
    Ryan Tring (@RyanTring) reported from Walthamstow, England

    @virginmedia I’m not interested. I am interested in having Virgin Broadband that doesn’t fail every day. You’ve designed your website so that it’s impossible to report a fault and there’s no-one answering the ‘phone. Pathetic. Is there a fault in E17?

  • JLoveRage
    James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. So far, nothing.

  • Lorrain00085752
    Lorrainebarrett1981@gmail.com (@Lorrain00085752) reported from Eltham, England

    @virginmedia Hi why cant we pay our bill over the phone the automatic system not working.

  • scottycav13
    Scott Cavanagh (@scottycav13) reported from Sutton at Hone, England

    @virginmedia every night this week at 7pm our internet goes down and is unusable. Can’t watch amazon or Netflix. Rebooted every system in our house and the hub every night inc hard reset...at our wits end and impossible to speak to anyone on your call centre.

  • juliecason
    ✨💎Jules💎✨ (@juliecason) reported from Romford, England

    @virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia And again this morning. Honestly worst internet provider. Nothing ever works, this is awful.

  • JLoveRage
    James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia Now the wired Ethernet is not working either. I tried factory resets multiple times when the WiFi first stopped working 8 days ago. I've just turned it off for 30 seconds and on again. Do far, nothing.

  • JLoveRage
    James Loveridge (@JLoveRage) reported from Islington, England

    Hey @virginmedia, the internet is down again, has been for 8 hours.

  • Maybank1970
    Gareth Maybank (@Maybank1970) reported from Camberwell, England

    @virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?

  • Kineets
    Kineta Kelsall (@Kineets) reported from Tottenham, England

    @virginmedia Yes I’ve checked. To be honest it’s been so inconsistent since we’ve had it, which isn’t ideal. Therefore I more than likely cancel unless something miraclasley changes in the next 24 hours

  • harrybilbao
    Harry Bilbao (@harrybilbao) reported from Poplar, England

    @virginmedia Wayyyyy over 24 hours. No reply. A router and power supply that’s overheating and customer service don’t care. This is how fires are caused #Grenfell

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • Karen_1979
    Karen (@Karen_1979) reported from Sutton at Hone, England

    Why is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.

  • MidkentTravel
    MidKent Travel (@MidkentTravel) reported from Gravesend, England

    @virginmedia Can you please private message me, I have a log on issue.

  • Karen_1979
    Karen (@Karen_1979) reported from Sutton at Hone, England

    @virginmedia Customer service is rubbish not even a message back after my last complaint on here because you wanted all my security details cos that's safe giving them to you. Once again the box broke when you were having problems and I lost all my programs some I cant ever get back.

  • SeetalRihal
    Seetal Rihal (@SeetalRihal) reported from Ilford, England

    75% of my working from home stress is due to @virginmedia offering the shittest Internet service on the planet

  • RyanTring
    Ryan Tring (@RyanTring) reported from Walthamstow, England

    @virginmedia Yet again your broadband service has failed in E17. It failed Monday lunchtime and has failed again now. Is the service held together with elastic bands? Might I suggest that the local infrastructure requires investment/upgrading? Pathetic

  • natasha_fashion
    natasha cowan (@natasha_fashion) reported from Hackney, England

    @virginmedia please may you contact me ASAP. Am having a massive problem with #virginmobile and am not getting anywhere with any of your numbers. 🤯

  • JLoveRage
    James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia Everything seems to be back but this is a reoccurring issue. Three separate times it's dropped out for over 8 hours at a time.

  • harrybilbao
    Harry Bilbao (@harrybilbao) reported from City of London, England

    @virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • misschannotts
    Wai Yee (@misschannotts) reported

    @virginmedia It working before you had an outage, strange it's only a started a few days ago when you were having problems. So you're saying it's ok I can't access my mail at work?

  • georgebernhard
    Götz von Berlichingen #FBPE (@georgebernhard) reported

    @AusterfieldM @virginmedia It's up and down like the proverbial drawers.

  • BEN_GR33N
    Ben Green (@BEN_GR33N) reported

    @virginmedia Ive heard that 20+ times as well, nothing is being resolved on there either. Absolutely unacceptable service, there is no way to resolve this problem with you. Your service is an absolute SCAM! This issue has persisted for 2 months!

  • joecrosse25
    Joe Crosse (@joecrosse25) reported

    @virginmedia Its about as much use as a chocolate fireguard, go upstaris and cuts out outside and it cuts out, had this problem for a long time but get fed bull excuses when i ring about it!!

  • sonic_charlie
    Charlie Sonnex (@sonic_charlie) reported

    @virginmedia Hi virgin, just had a 2nd failed installation for my elderly parents leaving them with no phone, broadband or TV service. Please DM me

  • joecrosse25
    Joe Crosse (@joecrosse25) reported

    @virginmedia But yet the wifi is still awful, waiting for sky fibre in my area then bye bye virgin

  • mcjohnson66
    Matt Johnson (@mcjohnson66) reported

    @virginmedia Yes did all that 24hours ago still no TV service I know maintenance was planned for yesterday but why still not resolved??

  • patientoptimist
    Charlie Pasley (@patientoptimist) reported

    @virginmedia @zI4ltY6GUpw74AE Your phone service is extremely poor, on occasion that I need to phone u I get presented with numerous "press this number" recorded answers.. & advice asking me to "look online" as "we're extremely busy" & "you may have a long wait",then I can't understand the person who answers.

  • vj_d1
    VijayDookeeram (@vj_d1) reported

    @virginmedia I should have said, one of your representatives had already said to me that if it didn't help then to phone back to have another one sent out. Thanks for the link, I'll look at the information at some point today.

  • MCPearse81
    Marie Clare Pearse (@MCPearse81) reported

    @virginmedia why is my service still not functioning correctly?