Virgin Media outages and service status in Coldblow, England

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Dartford, Ilford, Dagenham, Newham, Southwark, Poplar, Bromley, Barking, Sevenoaks, Gravesend, Bexleyheath, Orpington, Romford, Bexley, and Thornton Heath.

City	Problem Type	Report Time
Dartford	E-mail	18 hours ago
Ilford	Internet	2 days ago
Dagenham	Internet	3 days ago
Newham	Total Blackout	3 days ago
Ilford	Internet	4 days ago
Southwark	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

• 
  A voice only (@Avoiceonly2) reported 37 seconds ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Going for Gold (@Gold_Accounting) reported 1 minute ago from South Ockendon, England

  @BBCNews please help. @virginmedia refusing to make an 87 year old with a heart condition who needs her telephone 24/7 for her emergency button a priority. Not sending an engineer for ANOTHER 6 DAYS.

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 2 minutes ago from Sutton at Hone, England

  @virginmedia There is a blockage, that I know - I have had no service since November. I was told it would not be sorted before March 6th. I had been promised 3 call backs from different people in the Exec Department - none have followed up.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 6 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  David Ball (@dicksielives) reported 10 minutes ago from Romford, England

  Hi @virginmedia I ordered a new phone via my wife (who is already on Virgin mobile) last Friday. I was told to wait for a confirmation email which I still have not received. Can you help? I have the order No.

• 
  Richard Noble (@Richard09499442) reported 12 minutes ago from South Ockendon, England

  @virginmedia I have never been able to access the app. Its says i will receive an email to verify it but never arrives. Ive contacted virgin a few times but the issue doesn't get resolved!

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 18 minutes ago from Sutton at Hone, England

  @virginmedia 4/ I work from home so asked what can I do in the meantime? No help given. I asked to speak to a supervisor. Waited 15 mins to speak to Supervisor ( 45 mins total already spent on phone)..

• 
  Illy Mus 💙 (@illymus) reported 24 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 26 minutes ago from Romford, England

  @virginmedia My phone is now over two weeks late, which isn’t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. I’m not gonna pay my bills with no phone…

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 31 minutes ago from Sutton at Hone, England

  @virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal 💔

• 
  Andrew Colman (@scuttyoftheyard) reported 41 minutes ago from Ilford, England

  @virginmedia The only winners are the scalpers. You and O2 should hang your heads in shame at how this has happened. Disgusting.

• 
  Tim Hyson (@timhyson) reported 41 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  travelling Adam (@TravellingAdam) reported 42 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 43 minutes ago from Sutton at Hone, England

  @virginmedia No as I look after an elderly lady with parkinsons on Thursdays which means she doesn't get to get out of the house if I don't see her. So it's booked in for Friday. What help doninhave till then? Or reimbursement? I'm free every day after 3pm & I'm free Tuesday all day

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 45 minutes ago from Sutton at Hone, England

  @virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 51 minutes ago from Sutton at Hone, England

  @virginmedia Yes I have chased and chased and spent 4 hours today on WhatsApp, no advise just can't help because I have outstanding bill....no the line isn't active because it was ported over to Community Fibre on 8th July

• 
  A voice only (@Avoiceonly2) reported 53 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Janet E Baldwin 🌸 (@JanetEBaldwin) reported 56 minutes ago from Sutton at Hone, England

  @_andy_pandy_ @virginmedia Outrageous 😱 I’d cancel my subscription.

• 
  Elmarie Hahn💙 (@elmah69) reported 56 minutes ago from Ilford, England

  @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

• 
  Alex (@ameehan71) reported 57 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matty 🇬🇧🇪🇺♿ (@Wizardman37) reported 7 minutes ago

  @LPXIOP Virgin media customer here, had the same, got a letter they disconnecting the telephone line their end and told us to connect the landline phone to the internet modem with different cable. It worked first time. Copper lines being phased out in favour of VoIP.

• 
  mmhmm (@xhatne) reported 8 minutes ago

  @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

• 
  Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported 11 minutes ago

  @virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.

• 
  Marina Robb (@MarinaRobb) reported 11 minutes ago

  @MelJanie @virginmedia Tellingly, the engineer who eventually came out (I'd already cancelled the service) said they still had to fit the back up line as they'd been fined £28 million by the regulator. Appalling customer service though.

• 
  Kevin B (@kevgasandhtg) reported 15 minutes ago

  @virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service

• 
  Sean Austin 316 (@seanaustin1985) reported 16 minutes ago

  @Johnty14 @virginmedia I worked for VM as a tech and I wasnt one of them but it was common practice by some rltwchs to feather knock so they could put the job off and blame the customer for not being in..

• 
  Monty Kumbulla (@KumbullaMonty) reported 16 minutes ago

  @virginmedia What are the chances of a very-light-use customer that has been with you for THIRTY YEARS getting a deal at the same cost as a brand new customer?

• 
  For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported 19 minutes ago

  @virginmedia over a month with broadband issues, still not rectified after being told intermittent service, engineer visit & new router. Now intermittent service AGAIN .Quick enough to raise prices but not fix problems. Still no compensation either. NOT HAPPY 😡

• 
  CliveR (@CliveR39) reported 19 minutes ago

  @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

• 
  Irate_Jobbie (@Irate_Jobbie) reported 21 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.