Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 12/05/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of London, London, Tower Hamlets, Hackney, Islington, Southwark, Croydon, Ilford, Newham, Orpington, Waltham Forest, Bromley, Bexleyheath, Romford and Harringay.

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City Problem Type Report Time
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • DartChristian Christian Dart (@DartChristian) reported from Sutton at Hone, England

    So, @virginmedia recently cut off my mothers services and listed her as “DECEASED” As far as I’m aware, she’s very much alive but I am livid. They promised a letter of apology, they have yet to do it. For a communications company, they’re pretty ******* poor at communication.

  • carmurp Caroline Murphy (@carmurp) reported from Walthamstow, England

    @virginmedia No it has not been fixed. The WiFi returned temporarily and it has gone again....leaving my children with no access to essential online learning resources. They have not been able to do their homework all weekend. This is extremely poor service. You need to fix ASAP.

  • ogerreyn owain gerreyn (@ogerreyn) reported from London, England

    @virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia 2/2 you be able to supply a service at a later date.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @MickHarkin8 @virginmedia Not talking about a new customer.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2

  • someonesnan Karen Cummings (@someonesnan) reported from Sutton at Hone, England

    @virginmedia Still hanging on 25 minutes you really care about your customer

  • someonesnan Karen Cummings (@someonesnan) reported from Sutton at Hone, England

    @virginmedia your customer service is the worse

  • yomzworld Rich Homie Yom (@yomzworld) reported from East Ham, England

    @virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all

  • someonesnan Karen Cummings (@someonesnan) reported from Sutton at Hone, England

    @virginmedia I’ve just been hanging in for 20 mins to let you know I’m leaving so how long will a complaint take !!!!!!! Still hanging on 😤

  • peter_boxer Peter Boxer (@peter_boxer) reported from Croydon, England

    @virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    I have never had any problems with you @virginmedia before and not happy

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    Have u hot a problem with your phone lines @virginmedia Twice I have been in a q for 15 mins to be cut off.

  • SGuggiariPeel Sam Peel (@SGuggiariPeel) reported from Poplar, England

    @virginmedia Wireless. But the problem is the device (seemingly some kind of limitor) installed by your engineer. That is the specific point I want addressed and I'm fed up of being pointed to generic and useless guidance

  • angiepang Angela Peters (@angiepang) reported from Tottenham, England

    @jodymedland @bt_uk Don’t go to @virginmedia. They’re just as bad!

  • someonesnan Karen Cummings (@someonesnan) reported from Sutton at Hone, England

    @virginmedia Also your response to social media is crap

  • CaptainZongo Captain Zongo (@CaptainZongo) reported from Croydon, England

    @virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!

  • SGuggiariPeel Sam Peel (@SGuggiariPeel) reported from London, England

    @virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.

  • LorisZubanovic Loris Zubanović (@LorisZubanovic) reported from Ilford, England

    @virginmedia No, still no service. I called and they told me it would be back at around 12h, but then got an SMS telling that it would be around 14h. They move that target every few hours.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MaireadPirate Mairead The Pirate | ❤️💜💙 (@MaireadPirate) reported

    Aaaaaand my @virginmedia broadband is down again. Didn't come back on until 1/2pm this afternoon. It's not like I rely on it or anything. 😐🙄

  • Rob87099367 Rob (@Rob87099367) reported

    @virginmedia Frankly I'm tired of this now and if this problem is not fixed I am going to be searching for a new provider

  • MTLalley MTL (@MTLalley) reported

    @virginmedia How about providing a reliable service instead of bullshit promos trying to convince ppl you care, your customer service is shite and an absolute pisstake, sort yourselves out before bigging yourself up you useless cuntany, I'm seriously pissef off!

  • LouxKaty KatyLoux (@LouxKaty) reported

    @virginmedia Supposed to be fixed by 8 but still not working! It’s ridiculous

  • thebarfly The Bar Fly (@thebarfly) reported from Edinburgh, Scotland

    @virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.

  • SpankyMcPickle GingerPickle McPickle (@SpankyMcPickle) reported

    @virginmedia Not even a virgin media customer but loving the total shade being thrown by existing customers. Seems your product is both unreliable and expensive...

  • BenHarry Ben Drake (@BenHarry) reported

    @virginmedia Indeed. Hence me asking why there isn't a digital option. You can do everything in the online account, besides cancel. No legitimate reason for it. And you do your best to make it as hard as possible to cancel phone - long wait times, terrible call quality, persistent call drops

  • Pls_Wear_A_Mask Erm.....🇺🇦 🇵🇸 🇮🇪 🇪🇺 (@Pls_Wear_A_Mask) reported

    @ShrillockHolmes It may be awful but I'll raise you Cellular on Virgin media 1.

  • inam251 Inam (@inam251) reported

    @virginmedia @Tru_Soulz4 Nope. Pay for 100 Meg get 30 instead and pn Sundays the connection falls off completely. Had many engineers yet no problems found weird!

  • ElectroHail Absalom Swagcannon 🏴‍☠️ (@ElectroHail) reported

    YO @virginmedia FIX YOUR ******* DOGSHIT INTERNET SERVICE