Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

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The latest reports from users having issues in Coldblow come from postal codes DA15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 12/18/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, City of London, Poplar, Croydon, Harringay, Hackney, Dagenham, Newham, Southwark, Waltham Forest, Coldblow, Islington, Bromley and Orpington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    @ItsDaveClayton @virginmedia Business or Residential service? We switched to VM Business two years ago and it is night & day better. Wi-Fi switched off at router and BT Home Hub used to distribute Wi-Fi throughout the house. I get 550 to the house and over 200 in other rooms

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    @nlitchfield @virginmedia @YodelOnline Aye, the fact it’s become a bit of a critical service from me to be able to work from home.

  • neiljcdawson Neil Dawson (@neiljcdawson) reported from Sutton at Hone, England

    Props to Lee on the social media team at @virginmedia for resolving our broken internet and telly services

  • andylockran Andy 🏊🚴🏻🏃 (@andylockran) reported from Walthamstow, England

    Not the best start to life as a @virginmedia customer. Radio silence from @YodelOnline who are supposed to be delivering the router, and stuck in an online queue for 45 minutes so far waiting to speak to a customer support advisor...

  • jit_singh99 Jit (@jit_singh99) reported from Romford, England

    I’m a new customer with @virginmedia. Should be getting 200MB download. But literally move 2/3 meters away from router and it drops significantly and device is just buffering. Furthermore trying to resolve this via ur call centre is a joke. Been on hold for 50mins now.

  • JetsetSusan Susan Elizabeth (@JetsetSusan) reported from Hackney, England

    @mikast71 @virginmedia Thanks. I also finally got through to a human who said “everything looks fine on our side, sorry you’re having problems.” Kind of at a loss here. Just going to stop the direct debit for the month to see if that generates a response from them.

  • VishP19 Vish (@VishP19) reported from Ilford, England

    @virginmedia #virginmedia Yes. A call to say they can’t make it! Would rather I was notified in the morning than wasting my day waiting. Shockingly poor customer service!!

  • JetsetSusan Susan Elizabeth (@JetsetSusan) reported from Hackney, England

    @virginmedia Internet not working at all and router has no lights on. Yes, it’s plugged in. What’s the issue? Can’t get through to anyone on the phone.

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬

  • neiljcdawson Neil Dawson (@neiljcdawson) reported from Sutton at Hone, England

    I see you @virginmedia after an hour of waiting you just hang up. This is rubbish

  • EmilyDrabs Emily Drabble (@EmilyDrabs) reported from Camberwell, England

    @virginmedia But can I order the free ones that are part of my deal? That’s been my problem that no one has been able to sort out!

  • Ryan_JL Ryan (@Ryan_JL) reported from Islington, England

    @virginmedia call constantly cuts out when ringing and I get ‘advised’ 5 times to go online (which doesn’t help at all). Really get the impression virgin don’t want to help! What’s going on?

  • rana_banana Rana Brightman (@rana_banana) reported from London, England

    @k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton at Hone, England

    @virginmedia I have a hub 3. I’ve used the app and it acknowledges black spots in the bedrooms, within 20 ft of router. I got a link for a free booster, but the link was dead. I need help to get these issues sorted. CS. are uncontactable. There are no more trouble shooting steps left!

  • fatsherkey Anuradha (@fatsherkey) reported from Bromley, England

    @virginmedia your online bot is so rubbish. How on earth can I speak to a human who can help me to sort out my issue?

  • JimboUK71 James Aubrey (@JimboUK71) reported from Sutton at Hone, England

    @virginmedia I’d gladly text for some help! Off tomorrow, have the time. 😎

  • MLong94 Mark.. (@MLong94) reported from Grays, England

    Imagine my shock. Virgin media telly and internet down, AGAIN. **** *****

  • olybarnsley oly barnsley (@olybarnsley) reported from Islington, England

    @virginmedia #broadband in the N4 area is really slow every weekend. I pay to have a good service. I need it for work. Please explain?

  • yoelbrightman Yoel Brightman (@yoelbrightman) reported from London, England

    @virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KimReid72006031 Kim Reid (@KimReid72006031) reported

    @virginmedia But how come it’s not one area. Been over half a day we pay for tv and internet and nothing and no updates unless we moan. Sort it such a big organisation as yours. Crap service

  • chazjp - (@chazjp) reported

    So... After persuading Virgin Media to send an engineer out, he finds no faults and leaves. Guess what.... Virgin is down again🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻🖕🏻

  • DanielleFaye91 Danielle... (@DanielleFaye91) reported

    @jvtooey @virginmedia I know it’s been since this morning, it was just the issue about restored channels going off. This was confirmed an hour after they had - was unaware their website was down also at the time so this would of been the reason.

  • backhurst52 peter (@backhurst52) reported

    @glen7glenys @virginmedia it would be nice if you at least told us what the problem is, we pay a lot of money it would be polite and considerate to put out a statement no bull **** like it a technical issue

  • juliegroves49 julie groves (@juliegroves49) reported

    @virginmedia @omagnon1986 They have all gone for there covid vaccination booster jab normal crap service will resume tomorrow

  • Pesty13 Pesty 🩸 (@Pesty13) reported

    @virginmedia At least for a change people won’t be able to watch the usual farcical news programs ramming covid rubbish down our throats.

  • yorkshirebegley Phil Begley. (@yorkshirebegley) reported

    @virginmedia Any idea when TV service will resume in WF1 postcode area #outage

  • KevinChappell3 Kevin Chappell (@KevinChappell3) reported

    @virginmedia To register an outage to get a refund for Virgin Media’s automatic compensation scheme you have to be able to get to talk to someone or use the website, both of which seem to be impossible, as the TV service has been down for 6hrs how can you report lack of service?

  • suerobinsin Suzanne Robinson (@suerobinsin) reported

    @virginmedia when am I going to get all my channels back? We as your customers pay enough for this shoddy service and yet there's always an issue being with you!

  • HarryGo77032335 Harry Gordon (@HarryGo77032335) reported

    @virginmedia Get the service fixed and stop with **** excuses