Virgin Media outages and service status in Coldblow, England

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Newham, Southwark, Bromley, Romford, Gravesend, Ilford, Dagenham, Bexley, Poplar, Thornton Heath, Dartford, Grays, Orpington, and Bexleyheath.

City	Problem Type	Report Time
Newham	E-mail	10 hours ago
Newham	Internet	15 hours ago
Southwark	E-mail	18 hours ago
Southwark	Internet	20 hours ago
Bromley	Internet	1 day ago
Bromley	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

• 
  Anna Thurman (@AnnaThurmanLDN) reported 3 minutes ago from Bexleyheath, England

  @virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage

• 
  Jane Common (@JaneCommon) reported 4 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 6 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  Tony Kinson (@mrkinski) reported 7 minutes ago from Bexleyheath, England

  After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown

• 
  Jay Bourley (@drummerJ83) reported 18 minutes ago from Sutton at Hone, England

  @virginmedia Hi, the VMGo app is telling me I need to upgrade to watch live tv but I’ve got the right package to have access and have until today watched live via the app. Is there an issue? Tried restarting it etc.

• 
  Andrew Colman (@scuttyoftheyard) reported 28 minutes ago from Ilford, England

  @virginmedia And now the service checker doesn't seem to be working either....

• 
  Befitat50 (@befitat50) reported 29 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Elmarie Hahn💙 (@elmah69) reported 29 minutes ago from Ilford, England

  @virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 32 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported 34 minutes ago from Romford, England

  @virginmedia My phone is now over two weeks late, which isn’t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. I’m not gonna pay my bills with no phone…

• 
  Illy Mus 💙 (@illymus) reported 37 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Mark 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WhiskyOneIce) reported 39 minutes ago from Sutton at Hone, England

  Be careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments

• 
  Kerry Vaughan (@Boubs1985) reported 39 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Khaled Miah (@Khaled_Miah1) reported 40 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Befitat50 (@befitat50) reported 40 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 41 minutes ago from Sutton at Hone, England

  @virginmedia 4/ I work from home so asked what can I do in the meantime? No help given. I asked to speak to a supervisor. Waited 15 mins to speak to Supervisor ( 45 mins total already spent on phone)..

• 
  A voice only (@Avoiceonly2) reported 46 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Going for Gold (@Gold_Accounting) reported 47 minutes ago from South Ockendon, England

  SHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days

• 
  Dr Andrew Fleming 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Andrew007Uk) reported 49 minutes ago from Sutton at Hone, England

  @virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password 😢 A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.

• 
  Jane Common (@JaneCommon) reported 56 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola James (@nicolajames38) reported 6 minutes ago

  @virginmedia I have reported 7 times now I need damaged cable burying under hardcore as having tarmac being laid tomorrow and still the Indian call centre cannot sort out my problem!!!! Unreal and past a joke now - customer service is shocking and I want a call back from England

• 
  Kelvin (@KelvinEHughes) reported 7 minutes ago

  @WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.

• 
  Krystal🌹 (@KrystalEzinne) reported 8 minutes ago

  @virginmedia your team have cancelled an engineer appointment 5 times in a row?! Can you explain how you’re planning on fixing this issue 😬

• 
  Sana (@LadySs) reported 8 minutes ago

  @virginmedia service team have been truly abysmal in dealing with the situation involving a 91-year old lady who was out of contract. She was repeatedly told to check your emails unacceptable given her age and circumstances.The lack of compassion and understanding shown is bad

• 
  parody of a parody of a parody of nothing (@emnm69backup) reported 8 minutes ago

  Hey @virginmedia Why are there constant broadband issues in the fy4 area? Regular cut offs. At least half a dozen times so far this month. Contract to soon, so maybe time to switch if you can't provide a reliable service. Ps,your chat bot is also as useless as your broadband.

• 
  Joey C (@Joeurovision24) reported 10 minutes ago

  @danielarf21 I’m with you on Virgin Media not showing it anymore, really disappointing tbh as there was a fanbase for it. But willing to give this series a go, the trailer isn’t the worst. People saying it’s “Ai Slop” need to chill, unfortunately it’s gonna be the norm for a lot of shows

• 
  carys 🍊 (@syrachg) reported 11 minutes ago

  @virginmedia please can you help me - I can’t register for an account which means I can’t check bills

• 
  G (@gemgemmzzzz1) reported 13 minutes ago

  @virginmedia It’s been going on for weeks now and the completion date keeps getting pushed back meanwhile I have to deal with terrible internet connection

• 
  RichieRich (@richard81242885) reported 13 minutes ago

  Was say all day be fixed by 6pm now saying by 3pm tomorrow Says internet is working,guess what it’s not, Virgin you are truly 💩! Within the last week I’ve had 3 days with full service @virginmedia ! Must do better C-

• 
  Gary Adams (@GazzaAdams) reported 14 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have been without service for most of the day, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.