Virgin Media Outage Report in Coldblow, Greater London, England

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Barking, Gravesend, Newham, Ilford, Southwark, Hackney, Caterham, Islington, Waltham Forest, Dagenham, City of London, Tower Hamlets, Poplar, and Orpington.

City	Problem Type	Report Time
Croydon	Internet	14 hours ago
Barking	Internet	14 hours ago
Gravesend	Internet	17 hours ago
Newham	Internet	20 hours ago
Newham	Wi-fi	1 day ago
Ilford	Wi-fi	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

• 
  Mabs (@Mabs79) reported 57 seconds ago from Islington, England

  @virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok

• 
  Gary Brian Smith (@MrGarySmith) reported 5 minutes ago from Dartford, England

  @virginmedia YOU USELESS #***** two years of problems, of no shows after no show, today was to be the day it was all sorted yet you manage to ***** up a simple install job. You confirmed to me what was to be installed yet the engineer wasn’t told! #fuckwits

• 
  Fredrik Cornell (@fiddecornell) reported 6 minutes ago from Hackney, England

  @virginmedia i have now answered 101 questions in the Virgin Support Chat. Every ten question or so is along the line of ”pick one option to continue: 1. I really love Virgin Customer Services OR 2. I have a really small ****”. Worst experience for a long time. BOT heavy, no fix.

• 
  Jemma Crow (@jemmacrow) reported 7 minutes ago from Poplar, England

  How is @virginmedia internet so bad?! It NEVER works…

• 
  FlippedAcademic (@Rob_Garvey) reported 9 minutes ago from Bromley, England

  @virginmedia I moaned on Wednesday about #poorcustomerservice from @virginmedia, so it's only fair to praise when they #Getitright. Friendly Chavez was awesome, fixing the problem through competency and with a smile; the result a #happycustomer cc @marketingjulia

• 
  Gary Brian Smith (@MrGarySmith) reported 14 minutes ago from Dartford, England

  @virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.

• 
  Fredrik Cornell (@fiddecornell) reported 14 minutes ago from Hackney, England

  @virginmedia i have an open and unresolved complaint C-2206212351 which I fear your bots will ”resolve” and close without my consent.

• 
  Gary Brian Smith (@MrGarySmith) reported 14 minutes ago from Dartford, England

  Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

• 
  Maria Marchant, MBACP (@lovetosleepy) reported 15 minutes ago from Bromley, England

  @virginmedia Internet is down in BR76HH. Engineer allegedly coming Fri as it’s only one house at fault. Now a neighbour is saying that there’s outage in the whole area & 30 June is meant to be the day we get our internet back. Any advice on which VM advice to believe, please?

• 
  Kathryn Bowers (@kathrynahedrick) reported 39 minutes ago from Ilford, England

  @virginmedia Thank you, unfortunately not today - same issue and it's been this way for a few weeks now

• 
  Santero, human ambassador to ducks (@djsantero) reported 42 minutes ago from Camberwell, England

  @arunsbasra @virginmedia Fuuuuuuck, that's terrible. I just signed up for Virgin yesterday too... 😬

• 
  Jonathan Graham (@jagraham90) reported 44 minutes ago from Tottenham, England

  @virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.

• 
  Gary Brian Smith (@MrGarySmith) reported 46 minutes ago from Dartford, England

  @virginmedia By all means better start reading up on the #badcusyomerservice I’ve had since 2020 about March? Virgin still hasn’t fulfilled it resolution agreement mad back in Nov 2020 and have had to chase and hound you with up to 7 calls as staff which should be able to, can’t get it right!

• 
  FlippedAcademic (@Rob_Garvey) reported 46 minutes ago from Bromley, England

  @virginmedia So you can't help me either! What's the point! Another @virginmedia #fail

• 
  Kate Crisp (@kec1964) reported 47 minutes ago from Grays, England

  @virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?

• 
  James Anderson 🏛 (@tufnelljimmy) reported 47 minutes ago from Islington, England

  @virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.

• 
  FlippedAcademic (@Rob_Garvey) reported 50 minutes ago from Bromley, England

  A question for @virginmedia Is it more important for an engineer to a) resolve a customer's service problem b) get to next appointment because the engineer is measured on appointments attended rather fixed? You have one unhappy customer #poorcustomerservice

• 
  Neil Adie (@Yellow212) reported 53 minutes ago from Walthamstow, England

  @virginmedia has broadband gone down in my area? My WiFi has stopped working all day in Chingford.

• 
  Kathryn Bowers (@kathrynahedrick) reported 53 minutes ago from Islington, England

  @virginmedia what is going on with the WiFi on the Underground? I need to sign in every time and even when I do manage to I get a message about a certificate and can't actually get a signal? I'm a Vodafone customer for mobile but I have a home Virgin Media account

• 
  Dave Hammond (@Dave_CAFC) reported 56 minutes ago from Crayford, England

  @virginmedia your platform is useless it is constantly going down how are people supposed to run businesses with such white #virginmedia #garbage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren (@DarrenDilliway) reported 3 minutes ago

  @virginmedia Help Please!!Been trying to pay my bill but your website tiems out every time!!!

• 
  Samantha Alleyne 💙 (@samkkalleyne) reported 5 minutes ago

  IF ANYONE IS CONSIDERING JOINING @virginmedia JUST DON'T. HONESTLY. NOTHING BUT PROBLEMS. I AM SICK OF BEING IGNORED. CAN'T GET THRU ON PHONE. IGNORING POSTS ON TWITTER AND IN FORUM. ABOUT TO CANCEL AND TAKE MY MONEY ELSEWHERE 🤬🤬🤬

• 
  Joe Peat (@joejamespeat) reported 6 minutes ago

  @virginmedia Yeah the usual poor service nothing you can do.. meanwhile I’m paying for this service..

• 
  JamJola (@gin_leighton) reported 10 minutes ago

  @Ash_Hirani @virginmedia 🙄 it’s the laziness and bad customer service that gets my goat!!!!

• 
  Jan Vladimir Mostert (@jvmdude) reported 12 minutes ago

  @pablisc0 @virginmedia Usually I just send an email and if they don't cancel, I ask the bank to do a chargeback. The bank will then attempt to cancel it and if they too struggle, they do a chargeback. Enough chargebacks, and their account gets closed by Visa/MC Debit orders I avoid as far as possible

• 
  Wayne (@Waynebel1) reported 13 minutes ago

  @virginmedia 6 weeks of interrupted broadband trying to work from home but cannot because there is either a fault in my area or they are upgrading. Now I have been told that the infrastructure cannot support the subscribers. If I could get out of my contract I would.

• 
  Jamie Lee (@Minion123451) reported 14 minutes ago

  @Byron_bowers99 @virginmedia Having the same problem (found you on the twitter btw) a However ares hasn't been on all day missed college work lessons and more Even when its not being that **** it still takes me 10 hours to install a game....

• 
  PaymentP (@PaymentP_) reported 18 minutes ago

  @virginmedia why can I never get through to you?

• 
  UK Sports (@UkSports1) reported 21 minutes ago

  @virginmedia Your broadband stopped working in London W14 on Wed night and still not working. Cell centre folks said there’s a problem in this area and should be fixed by noon, then by 4pm and still not working. When are you going to fix the problem?

• 
  Caroline (@fox75_j) reported 21 minutes ago

  @virginmedia Absolutely a joke !!! Rang the number you have gave me and once again told (sorry can’t help you ! ) maybe if I stop the payment you will be able to help !!!!