Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 12/05/2025 23:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Tower Hamlets, Hackney, Islington, Southwark, Croydon, Ilford, Newham, Orpington, Waltham Forest, Bromley, Bexleyheath, Romford and Harringay.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • faysasilva Elizabeth Silva (@faysasilva) reported from Islington, England

    @virginmedia That might be the case for others but In Our estate we have been instructed by the engineers to call virgin for an internal switching of service as the new connections are live . The main point is I’m without service I can’t work, no TV no phone and will be until Monday according

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Your service status online tells me everything is fine, even when I run a test, while tech support can only tell me that there IS a fault and the estimated repair date has been shifted yet again, this time to April 21st. SMS updates are useless too. It's absolutely infuriating.

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Your various automated customer service systems are a horrible mess, they flat out contradict each other! It's shamefully bad & has been so for a long time so this can't be news to you. Why have @virginmedia STILL not done anything about these basic customer experience problems?

  • Om3gaPh0enix Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England

    @virginmedia Your website said that by 23:30pm last night the issues would be sorted it is now 10:45am the next day and it's still not sorted why am I paying for a terrible service??

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    This was day *15* of working from home with no broadband thanks to @virginmedia and no reliable information about fixing the outage, no provision of an alternative connection (e.g. 4G dongle) and many hours wasted on hold. No wonder they are worst-rated by @WhichUK - avoid! 🤬

  • peterpintodesa Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia None, sadly. Email updates promised & never arrived. A call from an engineer also promised & never happened. The social media team have been responsive. Other parts of Virgin much less so.

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    @virginmedia It says on that website that the issue my be fixed by 5pm on Monday! More than 3 days to fix an issue... It shows how much you care about your clients. Appalling.

  • aejazk Jazzhk (@aejazk) reported from Bromley, England

    @virginmedia Hi, I have 1GB line on Hub 4. When I start my MacBook I get 500gb, if I leave on standby for 15-20 minutes it goes to 20 mb unless I restart my laptop which is so annoying could someone please help me to stay on the same speed all the time

  • aur_elien Aurélien (@aur_elien) reported from Hackney, England

    @virginmedia Hi, I’m in East London and the internet has been down for 24h now. When are you planning to fix the issue??

  • kimweston90 Kim Weston (@kimweston90) reported from Bromley, England

    @virginmedia don’t appreciate being hung up on by your despatch team. I’m aware of an issue today in the SE20 area, however I have had issues with my connection for the last week - could you please help since your call centre won’t?

  • Om3gaPh0enix Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England

    @virginmedia AN ESTIMATED FIX TIME OF 11:30PM ARE YOU KIDDING ME!!! AND YET YOU'LL STILL GOING TO BE CHARGING ME EVEN WHEN I HAVE NO SERVICE

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia Surely you must agree that your service status is useless if there's a fault for 15 days but doesn't once give me a correct status? Why is the status tool broken and why is it not being fixed?

  • pantolady Deborah Barnard (@pantolady) reported from Bexleyheath, England

    @JulieBoon @kimbochambers I think it was a Sky problem. Ours was fine on virgin media x

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @CommunityFibre @virginmedia #broadband #internet I cancelled Virgin Media broadband in January due to poor customer service and very poor upload speed. Community Fibre are an amazing company! Speeds upload & down 150meg half the price of Virgin. Cust Serv outstanding!! CF!👍🏻👍🏻👍🏻

  • JP_Goddard John Paul Goddard (@JP_Goddard) reported from Bexleyheath, England

    @virginmedia what a joke! Tale of two cities. One advisor couldn’t be more helpful when I rang up with a complaint - I even ended up adding to my package. One was rude, patronising and obnoxious. I get a 14 day cool off might just cancel it. Fuming 😡😡😡

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from Bexleyheath, England

    @virginmedia Thanks - it's actually a poor customer service complaint. I'll send a text. Thanks

  • marcustucker Marcus Tucker (@marcustucker) reported from Tottenham, England

    @virginmedia I've already spoken to them many times including tonight and they can't do anything other than tell me that the date has moved yet again. Nobody seems to be able or willing to fix your broken status system.

  • Om3gaPh0enix Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England

    @virginmedia for something that's costing me a lot of money your service really is sub par at best! #virginmediadown

  • faysasilva Elizabeth Silva (@faysasilva) reported from Islington, England

    @virginmedia can you tell me why my internet connection is gone from the outside of my house? You have left me 3 days without internet for 3 days with no explanation and now when I call your customer service you tell me n a recorded message an engineer is coming and when I call

  • peterpintodesa Peter Pinto de Sa (@peterpintodesa) reported from Tottenham, England

    @virginmedia Hello - it's been a week so far. Still no broadband. Still no information. Still no contact. Continued dreadful service from Virgin. What can you suggest, please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris_M_Photo Chris Martin (@Chris_M_Photo) reported

    @virginmedia The serviceline also said there were no reported issues in the area. It would be really helpful all round if you updated the status quickly when there's an issue.

  • JohnGib49909576 John Gibson (@JohnGib49909576) reported

    @virginmedia I place an order in July, still waiting for a service, no fibre installed to my home yet. Lots of “Sorry but” excuses Indian help desk where there is a language problem and very bad phone lines. The constantly drop your calls after an 1 holding, no after saler service

  • MatthewEwers Matthew Ewers (@MatthewEwers) reported

    @virginmedia Same on Chrome for Android, if I go to the not a customer button there's a live chat button that does nothing...

  • fayalani Fay Alani (@fayalani) reported

    @virginmedia It just takes me to the login page

  • J4ck_C0u51n Jack Cousin (@J4ck_C0u51n) reported

    @Ess99552809 @virginmedia Same issue also in Leeds. Repeated DNS server isn’t responding error

  • iainco Iain (@iainco) reported

    @virginmedia you sent me a cheque to refund credit on my account after closing it, and it bounced. I can no longer sign in to submit a complaint, so can you help me please? Thanks

  • coolnavnit Navnit Punj (@coolnavnit) reported

    @virginmedia You mean, call and again wait for 15 mins to get connected and being told same thing instead of arranging for a callback from your end, which I was already promised when I called on 6th Nov but it never arrived!

  • amy_amos2704 Amy Louise Grant (@amy_amos2704) reported

    @virginmedia service is down, could I get an update for broadband in LS22 6

  • Chris_M_Photo Chris Martin (@Chris_M_Photo) reported

    @virginmedia It tells me there are intermittent signal issues in the area so why doesn't the status page and serviceline have the same information?

  • MatthewEwers Matthew Ewers (@MatthewEwers) reported

    @virginmedia Typed that URL as twitter still shortens it and it takes me to that existing customer page