Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, City of London, Harringay, London, Barking, Hackney, Newham, Croydon, Poplar, Southwark, Caterham, Romford, Grays, Islington and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Wi-fi | |
| City of London |
||
| Harringay |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Nigel
(@nige977) reported
from
Ilford, England
@virginmedia Nah you guys really do suck, can’t fix a thing remotely, and I’m done taking time off work, think Sky deserve a crack
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia Unfortunately the guy just put the phone down on me and that link is not working!
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JC1980
(@JClinton37) reported
from
Camberwell, England
@virginmedia Can someone answer the phone. Last week when I got rid of sky and got virgin installed you had someone on the phone to me in record time the last two days I’ve had issues no one available. I’m within my 14 days so I’m gonna cancel if u don’t respond properly
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Kieran Kunhya 🚀
(@kierank_) reported
from
Camberwell, England
@virginmedia @Stephen_Neal Can you hire @PheedbackPhil to fix your tube WiFi
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.
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Galina
(@mylovelybubbly) reported
from
Sutton at Hone, England
@virginmedia on hold now 30min to cancel virgin account. No wonder I wan to leave you make customers pay almost £100 for service which not good. Then u keep customer on hold for over 30min. Amazing service 😂 not recommending to anyone virgin save the money and stress!
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Prash
(@prashthambi) reported
from
City of London, England
@virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer
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Mark North
(@MarkNorth78) reported
from
Romford, England
@virginmedia I have requested my full account information to be sent to me under the freedom of information act, so that I can raise a formal complaint, earlier today. Was told it will be emailed to me immediately... Still nothing in my inbox. I'll probably have to call a 5th time.
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Nigel
(@nige977) reported
from
Ilford, England
“Right now our team is a little busy” @virginmedia yeah no shit they are, everyone trying to call to get their daily virgin issue sorted
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!
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William Pope
(@PopePower) reported
from
Walthamstow, England
@virginmedia This letter was never received. No attempt to contact us was made. was initially told by Virgin that they thought the account holder had called to have the account disconnected. I have since tried to rectify the situation by calling Virgin to request our account be reconnected.
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Bobby Harding
(@bobby_harding_) reported
from
London, England
@virginmedia Hi ALG, thanks for the reply, it’s greatly appreciated😊 After a long call with Yodel we’ve found out there was a system error resulting in them having to return to the depot & they will attempt to deliver today. Nevertheless, the problem has been the lack of communication to us.
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Nick
(@nickgusset) reported
from
Bromley, England
@Fonzarelli_90 @virginmedia They've got a problem up their end. (Ooer)
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Nigel
(@nige977) reported
from
Ilford, England
on hold for 15mins @virginmedia only to be given another number, utterly useless, how can the service be so expensive, but this useless
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roy Kyffin
(@RoyKyffin) reported
@virginmedia my internet speed on mobile is persistently slow, how can I improve this? I am on unlimited plan using MotoG30 phone, had the same problems on Nokia 2.3 so not phone related. In Birmingham B8 Thanks
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Russell Weir
(@Russell_Weir) reported
. @virginmedia our Virgin Broadband has been down for a full day now. We have run tests as your service checker suggests it is “fine”, and have been advised to get a technician out. Earliest time - THURSDAY. Please help as this is key for us working from home - Russell
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Pup Trix
(@slurmbusters) reported
@virginmedia What are you going to do about the consistent issues I’ve had? Been paying for gigabit speeds for 8 months and I’ve never seen it above 200mb
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Ben Goodall
(@BenGoodall1978) reported
Reasons to hate @virginmedia tech. 1. The set top box doesn’t support wireless connection to router/hub. 2. Virgin cables are notoriously inflexible and have long bulky connections meaning you can’t have your hub flush against a wall.
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Katie Randall
(@CitadenK) reported
@virginmedia our broadband is down. I've checked the service tracker which says our area is fine; the detailed test says it isn't and engineers are working on it - but no job number or details are given. How do we contact to get this resolved?
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Sarah Woolley
(@sarahwoolley1) reported
@virginmedia No it’s not resolved because @virginmedia or @YodelOnline have not responded to any of our messages. I’ve never known such appalling customer service
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Teresa Brazil
(@TeresaBrazil) reported
@virginmedia No not resolved can't get an answer why haven't you got a chat option. I wish to leave Virgin overpriced and awful service
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Alan
(@AlanChivers1) reported
@virginmedia No, I was hoping to avoid that as its never easy to get through to anyone that can help
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JT
(@leeds2d) reported
@Simple_john1 I’ve never paid for ppv. When I was with Bt then the sport was free. Technically speaking I guess I’m paying with my virgin media contract but the tv element is the basic one. Also I do pay for my tv licence so again I spose im paying.
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🄰🄽🄳🅈 🄷🄾🄳🄶🅂🄾🄽 📺 📻
(@andyhodgsontv) reported
@virginmedia @vmbusinesshelp Yes. Many times. And all other routes of communication. After 5 days, its just back online. The issue in the end was a code sent by VM on sms to log me in... It was incorrect. Special.