Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, Harringay, Croydon, Dagenham, Ilford, Poplar, City of London, Gravesend, Orpington, Islington, Romford, Bexleyheath and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia cannot get in contact with you guys as you just pass us to an automated service. Paying £90 a month for something that doesn’t even work
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Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@Virginmedia When working your network is fantastic but when it fails you are disastrous! 😡 There are at least 20 houses near me with the same problem and you are telling us all that our Hubs are faulty. Hasn't it occurred to you that we probably have a serious network problem?
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Head ball boy
(@Richardnash12) reported
from
Bromley, England
@virginmedia my phone line still not working after the engineer fixed a fault in my area please can this be rectified immediately
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Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@virginmedia Just rcvd text to say investigating network problem instead, so you've postponed visit. Your netwrk is great when working, but you really need to sort out Cust Srvc because it causes very damaging press on closed group social media. You need to "Think Customer's Perspective"!
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Sean Hickey
(@SeanHickeyUK) reported
from
Croydon, England
Wow. Does @virginmedia have the worst customer service? Or do they just engineer the experience to make it seem that way?
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garveyjd3
(@garveyjd3) reported
from
Sutton at Hone, England
@virginmedia You did great in sorting out my internet issues quickly and sorting the right wires but you didn't have to sever my satellite dish cable... That needs replacing and splicing now....
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia can you help?? I need to speak to someone about an upgrade that not upgraded!
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Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@virginmedia No. That's the earliest they can come. But, the real problem isn't the router. The network's been flakey since Christmas, (couldn't watch your UHD channels) & worse this last week until today when it all completely fell over.
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Dean Longman
(@DeanLongman1) reported
from
Sutton at Hone, England
@virginmedia I have done all that is requested and still not working so have been on hold for 53 mins for someone to put the phone down without even speaking to me yet again! What do you advise is the next step?
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Tony Wiseman
(@tonywiseman1976) reported
from
Ilford, England
I still have no cheque refund from @virginmedia AVOID this money grabbing company at all costs & being a ‘valued customer’ does NOT exist in their vocabulary. I’m so glad I’m no longer your customer & have taken my business elsewhere.
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Suren Perera
(@darthteddy) reported
from
London, England
So @virginmedia is down again. App says everything is fine but clearly not.
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia your customer service number is not working! I am paying for an upgrade that has not been upgraded and it is impossible to talk on phone or chat to anyone online 🤬🤬🤬
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Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@virginmedia Not only has TV, Broadband & Home Phone, ALL packed up, for ours & at least 20 other homes, but you've told me that it'll take at least 5 days 😳 to get a technician round to change my Hub (which isn't even the problem). 🙄
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Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@virginmedia Please help. I can't talk to u via home phone or mob. Our whole network (WiFi, TV, home phone) been going on and off for a week now but online status says it's OK. Please help!
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Charmaine Rhule
(@Charms64) reported
from
Sutton at Hone, England
@virginmedia Last 24hrs no Internet connection Carshalton Beeches/Sutton household- poor reason given why did it happier my question
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Suren Perera
(@darthteddy) reported
from
London, England
@virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia fix up
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TheTraveller🇬🇧
(@AndythePlank) reported
from
South Ockendon, England
@virginmedia @virginmedia trying to home school our child, WiFi is crap!
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Adah Parris (she/her)
(@AdahParris) reported
from
London, England
@virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?
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nala.
(@Skky16) reported
from
Croydon, England
@virginmedia terrible terrible service. Internet cuts out every day at least 10 times a day, keep telling us it’s “due to the amount of devices” yet that has never been a problem before. DO NOT GO WITH VIRGIN
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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*•.¸♡ ӄǟʏ ♡¸.•* 🐝🏴
(@265kay) reported
@MichaelRosenYes @virginmedia Mind you, better than EE's customer service, who phoned me on the day of my mum's funeral to accuse me of making up her death to get out of her contract.
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Carl Swann
(@Swannster) reported
@virginmedia Dear Virgin media, after a failed install on Mon, I am yet to find out when my install will be completed? I used the text service yesterday & was promised a call back within 24hrs? I had 2 call today, after a 1hr 7 min call was promised a call at 3pm this afternoon
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🄳🅁🅈 🄶🄸🄽🄶🄴🅁 🄼🄰🄻🄴
(@dryging) reported
Why when I watch the football on @PrimeVideo through @virginmedia it alwsys flickers? Never happens when I watch anything else. #LIVTOT
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Bass Bloke
(@BlokeBass) reported
@BeefyBotham Fire stick fine - virgin media box awful
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!
(@superlad) reported
@virginmedia I emailed them 27/10/20 chasing the refund but had no response. I feel very let down by Virgin Media
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Lee Ewen
(@leegewen) reported
The @primevideouk picture quality through @virginmedia TiVo is awful. This was widely reported last season and not much seems to have been done to improve it.
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
Is anyone else having lots of issues with the super hub 4 from @virginmedia. Seems to frequently lose connection and never gets anywhere near the advertised down speeds
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Mark Powell
(@Mark_D_Powell) reported
from
Doncaster, England
@virginmedia very poor service. I want to watch the game NOW. But you say contact you if the problem isn’t resolved in 24 hours???!! What am I paying for?
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Claire Glenton
(@claireglenton) reported
@dazzaellis @virginmedia We have the same issue! Been cut off too when trying to call after about an hour! Disgraceful service!
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Alan Jessop
(@DixieJessop) reported
@virginmedia That is unacceptable on any level - this old lady has no phone , her panic alarm can’t operate and you cannot give us any date for resolution? She is understandably distressed and doesn’t understand and you plainly don’t give a ****