Virgin Media Outage Report in Coldblow, Greater London, England

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Dagenham, Croydon, Orpington, Poplar, Ilford, City of London, Hackney, Barking, Gravesend, Newham, Caterham, Islington, Waltham Forest, and Tower Hamlets.

City	Problem Type	Report Time
Southwark	Internet	7 hours ago
Dagenham	Wi-fi	9 hours ago
Croydon	Total Blackout	11 hours ago
Southwark	E-mail	13 hours ago
Orpington	Internet	15 hours ago
Southwark	Internet	16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

• 
  🍩🍩🍩Barrie⚽⚽⚽ (@bazzau73) reported 12 minutes ago from Romford, England

  @virginmedia Not sure what this will do. There has been regular outages in the area for over a week. Your call centre told me today that this should now be fixed and will not reoccur. We will see if this is the case when the service eventually returns.

• 
  Jason Best (@jason_best) reported 13 minutes ago from Camberwell, England

  What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭

• 
  Ben JP (@benjp) reported 17 minutes ago from Camberwell, England

  @virginmedia @Big_Stylo The service page is down as well.

• 
  Neil k (@Arki_magazine) reported 17 minutes ago from Camberwell, England

  Apparently virgin media is down.

• 
  Phil Marriott Ⓥ (@phil_marriott) reported 23 minutes ago from Camberwell, England

  @laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.

• 
  paulina (@pauline21359918) reported 26 minutes ago from Bromley, England

  @virginmedia I could have lied and said I had no knowledge of how the cable broke but didn’t. Have been a customer for about 15 years. But have lost confidence in virgin. The bills are never correct to what was actually quoted. Partner who pays bills still can’t get anyone to correct email

• 
  paulina (@pauline21359918) reported 28 minutes ago from Bromley, England

  @virginmedia I spoke to someone on the actual day but they were not very helpful. As stated before this cable has never been an issue before. I can only assume that when neighbours were weeding area where my cable runs that may have accidentally lifted it.

• 
  Steve O (@journeymansteve) reported 32 minutes ago from Camberwell, England

  @JohnD0956 @WISE16 @virginmedia Gits ..... most of London down I’m hearing

• 
  silverfox🐺 (@PeeWeeMFC75) reported 32 minutes ago from Camberwell, England

  @Caroline_Day @virginmedia The whole of London is down

• 
  Paul Malin (@Paulmalin10) reported 33 minutes ago from Camberwell, England

  @virginmedia Thank you. It’s back. It really must be possible to give faster and better information when an outage is so widespread. 4 hours to admit the problem. No indication of coverage, cause or duration.

• 
  🍩🍩🍩Barrie⚽⚽⚽ (@bazzau73) reported 35 minutes ago from Romford, England

  @virginmedia And its gone again. Really is an awful service. Your status page is not in real time as i speak to your operators who confirm an outage but your status page says everything is fine

• 
  James Meredith (@Jamesmeredith) reported 36 minutes ago from Camberwell, England

  @virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.

• 
  Vicki Power (@vickileepower) reported 39 minutes ago from Camberwell, England

  @virginmedia No broadband at SE22 0DJ since 10am. Virgin phone auto test says nothing wrong with the service in my area. Help.

• 
  paulina (@pauline21359918) reported 42 minutes ago from Bromley, England

  @virginmedia Despited repeated requests. The whole service has been a catalogue of errors but if you need to complain it’s hard work but if payment wanted there are no problems. NOT HAPPY AND NOW WANT TO CANCEL CONTRACT.

• 
  dadzoola (@dadzoola) reported 45 minutes ago from Tottenham, England

  @virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.

• 
  🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported 46 minutes ago from Camberwell, England

  Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.

• 
  Jason Robinson (@jcronthego) reported 51 minutes ago from Camberwell, England

  @virginmedia I have an error code S101, your web-site insists I call but your phone number says that I have to call back later as you are busy. I need to work from home. I need to get on-line now. Please help

• 
  Neil Cole (@scroogio) reported 58 minutes ago from Camberwell, England

  @LucyFerman @virginmedia It was pretty much denial from their twitter account for the first two hours of the outage! Unbelievable they still only have a promo for an Avengers film on their main feed #virginmediadown @virginmedia

• 
  Paul Malin (@Paulmalin10) reported 58 minutes ago from Camberwell, England

  @virginmedia No service in SE 16. Impossible to logon to a/c, service update says no issues in area. Help!

• 
  James Meredith (@Jamesmeredith) reported 59 minutes ago from Camberwell, England

  @virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Montgomery (@LukieMontgomery) reported 8 minutes ago

  @virginmedia The number and click here link in original email doesn't work, the numbers I've found to call won't let me through without details... I have no way to contact you... Can I sent a private message here?

• 
  Mike (@runningmiker) reported 9 minutes ago

  @coxy1976 @virginmedia Unfortunately it’s the same for all broadband providers hiking prices. And to be honest apart from the price rises I’ve not had any major issues with them. But enough is enough now.

• 
  Martyna Rusinek (@MartynaRusinek) reported 15 minutes ago

  @virginmedia customer service is an absolute disgrace, I’ve spent the past five days trying to get in touch to someone on the phone as well as chat. After hours of waiting always get the same message that they’re closed for the day! Never experienced worst service!

• 
  Pyrii ♿🏳️‍🌈🏳️‍⚧️🇬🇧🦉 (@Pyrii) reported 20 minutes ago

  Well since my internet is out for 9 WHOLE HOURS today with no warning for "planned maintenance" I finally phoned @virginmedia and put a cancel on my internet as I look for better and cheaper options. Virgin wanted me to pay a third more than they're offering other customers 1/4

• 
  Pyrii ♿🏳️‍🌈🏳️‍⚧️🇬🇧🦉 (@Pyrii) reported 21 minutes ago

  offer the same as other customers were getting, even the same as people who went through cancellations. This was after 2 weeks of not being able to get through to cancellations. Unstable Internet, insulting cancellations team. Goodbye @virginmedia 3/4

• 
  princeginger(harry quin) (@pixxie19661) reported 22 minutes ago

  @virginmedia well the person had no idea about customer care she was not polite at all i tried to speak to her manager but she refused to put me through i did manage to pay my bill at the end this is the first time a person who works for virgin media was not polite manners count

• 
  Mash Gang (@gang_mash) reported 23 minutes ago

  @virginmedia Was told if we have it back on they have to cancel the order to turn it on at the new house, so it's not gone back on and we're using my tethered phone instead

• 
  Coxy (@coxy1976) reported 24 minutes ago

  @runningmiker @virginmedia That’s the bit that irks me the most, they earn good money from customers getting the service they are paying for, these companies don’t need to fleece those that can’t access parts of network etc. sky the same, been charging us in contract for broadband speeds we can’t get 🤯

• 
  Nikki Ciereszko (@NikkiCiereszko) reported 29 minutes ago

  @virginmedia I’ve just been told that following extensive outages to your service in 2021 which stopped me working from home, & being told that I’ll get a refund, the total amount you will give me is £9. What a joke! And you’ve increased everyone’s bills!!!

• 
  Nyree Kendall RN Dip, DN BSc, MSc, PGC ed (@KendallNyree) reported 30 minutes ago

  @virginmedia my internet keeps dropping in the bl7 area of Bolton. My hub has been checked and is fully connected. A message indicating the problem in my area will be resolved in 24 hours if not call back, is not helpful when you work from home and need internet connection