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Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Barking, Gravesend, Newham, Ilford, Southwark, Hackney, Caterham, Islington, Waltham Forest, Dagenham, City of London, Tower Hamlets, Poplar, and Orpington.

CityProblem TypeReport Time
Croydon Internet 8 hours ago
Barking Internet 8 hours ago
Gravesend Internet 11 hours ago
Newham Internet 14 hours ago
Newham Wi-fi 23 hours ago
Ilford Wi-fi 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • Barbara4003
    Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    @virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.

  • KyleFair1985
    Kyle Simon Fair (@KyleFair1985) reported from Romford, England

    @SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @MickHarkin8 @virginmedia Not talking about a new customer.

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia 2/2 you be able to supply a service at a later date.

  • sheena_woodward
    Sheena Woodward (@sheena_woodward) reported from Sutton at Hone, England

    @virginmedia Please call me you have broken data protection rules and I still can't get through

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @virginmedia 4o mins into watching #AStarIsBorn and there's a problem with my mates connection on her media box... Sort this 🤬 out.... grumpy is an understatement.) Lucky there's wine or you could have 3 pissed off ladies calling you waiting to be next for the next hour!!!

  • CaptainZongo
    Captain Zongo (@CaptainZongo) reported from Croydon, England

    @virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!

  • Mandyped1007
    Mandy (@Mandyped1007) reported from Bromley, England

    @virginmedia my parents are still awaiting a password so they can call to cancel something your rude representative forced them in to!

  • GillDale3
    Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

  • Barbara4003
    Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    @virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore

  • MartinCox0155
    Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2

  • sheena_woodward
    Sheena Woodward (@sheena_woodward) reported from Sutton at Hone, England

    @virginmedia No can't get through I owe you money I have wrong contract. You have broken data protection rules and my credit score could be affected.

  • MrPJFleming
    Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia That is totally inconsistent with what your customer service team told me. I think you are behaving disgracefully

  • garythunt
    Gary 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧Here for the cricket. (@garythunt) reported from Islington, England

    Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout

  • Malcy7
    Malcolm Saunders (@Malcy7) reported from Crayford, England

    @virginmedia never use #virginmedia constantly shafting us for money for things we haven’t agreed to. 4 months in a row, 4 different things. Now denying conversations happened and won’t recall recorded calls. Disgusting for a 15yr customer.

  • peter_boxer
    Peter Boxer (@peter_boxer) reported from Bromley, England

    @virginmedia Yes. And no one asked. I have given my notice. My account is in credit. Was there a reason to stop my service with no email or text. And frankly no reason to seek to shift blame. Poor #CustomerService #fail

  • MrPJFleming
    Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia You are such an unprofessional company in my experience. I am not your customer but you owe me money from overcharging and refuse to pay me back.

  • MrPJFleming
    Paul Fleming (@MrPJFleming) reported from Hackney, England

    @virginmedia After 15 years as a customer you have been dreadful towards me as an ex customer. Aggressive. Dishonest. Disingenuous. Deceitful even

  • mrharrynorton
    Harry Norton (@mrharrynorton) reported from Tottenham, England

    Back in London and my 4G is shit again. @virginmedia

  • MrPJFleming
    Paul Fleming (@MrPJFleming) reported from Hackney, England

    Truly @virginmedia must have the worst customer service. Still hassling me for something they came in person to collect yesterday! #seriouslyhopeless #canttrustaword

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • marowe1988
    om (@marowe1988) reported

    @virginmedia your service is a disgrace. Way you've treated my elderly parents is disgusting. Who can i contact to take this forward on their behalf?

  • TompHalliday
    Tom Halliday (@TompHalliday) reported

    @virginmedia hi guys trying to download Virgina Media app onto my Sony TV, only download on it is for Virgin media Ireland and I’m in England !? Any help with this or cm you not download onto a Sony tv?

  • elliehay
    Eleanor Hayward (@elliehay) reported

    @virginmedia live chat - four hours in and still no closer to getting my mother’s monthly bill down to a figure which is fair. @virginmedia

  • HelenBob89
    Helen Ensom (@HelenBob89) reported

    Once again @virginmedia broadband and TV is not working. It’s a ******* joke! Every month our broadband and TV goes out at least three times. When our broadband isn’t down it’s often as slow as dial up. We are moving to Sky!

  • ArcadeDiet
    Stephen (@ArcadeDiet) reported

    @virginmedia Hi. Internet down in MK45. Is it just me or is there an outage?

  • tim_cattlin
    TC 🐌 (@tim_cattlin) reported

    @BaddPreacher @GrumpyXMatelot @virginmedia To be fair to them, despite knowing about their atrocious customer service reputation, I signed up for 100mb last summer. Got a free upgrade to 200mb a couple of months ago. Speeds never below 110 / 210. It sounds like a cable fault somewhere, maybe?

  • lemonfreshrob
    Rob Morris (@lemonfreshrob) reported

    @virginmedia And to add insult to injury you have just sent me a message telling me the issue is fixed (presumably the one I reported hours ago), just after it's gone down again!

  • lemonfreshrob
    Rob Morris (@lemonfreshrob) reported

    For God's sake @virginmedia! That's now twice today the internet has gone down for an extended period. This service is utterly unacceptable, and now of course your support is gone for the day!

  • JamesJohnDotCo
    James John (@JamesJohnDotCo) reported

    @virginmedia Hello, what are the details to contact you. I’ve been going through endless help links. Your messaging service isn’t working and your contact us links aren’t working.

  • BaddPreacher
    BadPreacher🖕🏼🇨🇦➡️🇬🇧🇪🇺 (@BaddPreacher) reported

    @GrumpyXMatelot @virginmedia It’s the speed unpredictability that’s largely the issue for me too. Drops in & out, speeds are inconsistent. I expect less at peak times but not 14mb.