Virgin Media Outage Report in Coldblow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Beckenham, Ilford, Waltham Forest, Southwark, Newham, Hackney, Stratford, Romford, City of London, Barking, Bexleyheath, Islington and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia Not now that we have invested in a £300 mesh WiFi system so we can get WiFi across the house as the router is pointless. And apparently the issue is with the infrastructure in the Sotih Croydon area so intermittent broadband is to be expected 🙄
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Francesco Crea
(@FcCrea) reported
from
Tottenham, England
@virginmedia Hello, your problem with the intermittent connection is happening again... WiFi works for 30 mins and then stop for 3/4 minutes.
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
I am getting the serious **** with @virginmedia absolutely appalling service!!!
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Tim Naik
(@Timnaik) reported
from
Camberwell, England
@virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..
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Stephen Pemble
(@Pemble93) reported
from
Romford, England
@virginmedia I’m moving house, your telephone message tells me to go online, online tells me to call. HELP.
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia Internet has just gone down again. Much love and no surprise. Regards. #NotRobert
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Modern Eccentrics
(@ModernEccentric) reported
from
Hackney, England
@virginmedia every afternoon this week we’ve lost our internet connection... no excuses, no response, your service is not adequate or acceptable!
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia Hi CW, thanks for the update. It's been over 72 hours and the phone line still isn't working. Appreciate that these are difficult times for everyone but that's a long time to not have a service. It's your senior managers who need to sort themselves out.
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Tariq Khan
(@Vintage_gent22) reported
from
Poplar, England
@HugoBaritone @virginmedia You should be able to get money back as they should be providing a good service, I have worked in this sector before
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia This was the message at 3.30 I will not be at my desk in a few minutes, do not worry I will pick this up once I am back at my desk, appreciate your patience. At 7.30 say wow long break. And you reply with the standard due to c19 blah blah then back to square one stupid questions
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia Just logged back into my account and new fix by is now 2.45pm 21st May. That's insane.
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@pm1972 @virginmedia I feel your pain so far I’ve waited 3 days just to reset a password to read my mobile bill which I’m being charged for and not having any signal to text or call.😡🤬🤯
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
All ******* weekend on to @virginmedia about their shit service and absolutely nothing
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Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
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karen
(@karlea45) reported
from
Camberwell, England
@virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia phone line been down since early afternoon, possibly longer. Recording & account message both always saying engineer is on site to fix the problem. I hope that site is Virgin phone line storage as no one has contacted me or turned up to look at this.
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Joana
(@joana_ferreira1) reported
from
Sutton at Hone, England
@virginmedia I've been without broadband this past 2 days😤its been weeks of instable Internet and now it doesn't work at all.I contacted customer service that always tell me that a engineer its solving the problem but still no Internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Partington
(@pollyinpink) reported
@virginmedia I am having trouble with my Wi-Fi 😢
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Prize Gotti
(@PrizeGotti) reported
@Gavwalton @virginmedia I had the same problem! Over 2 months we had no internet!
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Samantha Melluish
(@samantha_mell) reported
@virginmedia So long day at work and now I can’t use my WiFi which I pay a stupidly high amount of money for? Guess I’ll just leave to a better network 👋👋👋
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fohteen
(@nenuserxo) reported
@virginmedia fix this **** now im not playing games *****
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Jessiee
(@jessieee_louu) reported
Woke up for work at 5am, no Internet. Home after work and running errands, still no Internet. Can't believe how terrible @virginmedia are, yet their adverts claim to be one of the fastest/best broadband services available! Only thing they're good at is being ****.
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skinn1x
(@skinn1x) reported
@virginmedia Upgrade my WiFi for free then ur costing me money not having WiFi **** company doesn’t happen to any other broadband
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Bat Dog
(@AnotherBatDog) reported
@virginmedia Where 'intermittent' is defined as 1h04 down in a 1h09 period. And 'some' is defined as up to 100%
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Digi D
(@patch_204) reported
@virginmedia Are you going to compensate the customers . My internet had been out most of day and now I am facing the same issue
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Adam
(@tumdugl) reported
@virginmedia how can we check the local status? The status checkers are down as well
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Aaron Simpson
(@aaron_hthu) reported
@StarWeep @virginmedia It keeps going down, at least once an hour, for a couple minutes at a time. In this cost of living day and age I’d like to know what ******** I’m paying for