Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Romford, London, Islington, Hackney, Ilford, City of London, Southwark, Harringay, Croydon, Dagenham, Poplar, Gravesend, Orpington, Bexleyheath and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Wi-fi | |
| London |
Internet | |
| Islington |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Captain Morgan-Evans
(@saschlike) reported
from
London, England
Who needs a man when Virgin Media goes down on me everyday
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia My Broadband service is not working since morning @ IG6 1JD
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AK
(@KnowlesyCPFC) reported
from
Croydon, England
@virginmedia is there a reported outage in the CR8 area? We’ve had no internet connection for nearly 30 minutes.
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Been promised somebody would call me back about a complaint for three weeks now. Nobody has, and it's a 1hr 30min wait on hold to talk to anyone at your end. Internet is terrible, engineers were a joke and you're still charging us full price...
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Amolsingh
(@rajputamol) reported
from
Ilford, England
@virginmedia It's still down. It's been 2 days. Are the engineers working on this or not? Unbelievable! #virginmediadown
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
@virginmedia Customer service is rubbish not even a message back after my last complaint on here because you wanted all my security details cos that's safe giving them to you. Once again the box broke when you were having problems and I lost all my programs some I cant ever get back.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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natasha cowan
(@natasha_fashion) reported
from
Hackney, England
@virginmedia please may you contact me ASAP. Am having a massive problem with #virginmobile and am not getting anywhere with any of your numbers. 🤯
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia trying to get hold of your call centre but it says you’re shut. Our internet is down which has major implications for my work and foster kids’ homework. What’s going on??? #fuming
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CultMediaCollective
(@CultMediaLtd) reported
from
Eltham, England
@virginmedia Yep, time has long passed. So what now? Another two hours on the phone to talk to you? Look down your timeline at all your replies. Anyone over there think there might be a problem?
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J
(@Jay_Hul) reported
from
Crayford, England
@virginmedia I have to say I’m completely done with your service. I have 6 months left, but I’ve had to purchase a BT package in order to WFH. The constant up/down of your network since lockdown has become a joke and I just want rid. #virginmediadown
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia And again this morning. Honestly worst internet provider. Nothing ever works, this is awful.
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Scott Cavanagh
(@scottycav13) reported
from
Sutton at Hone, England
@virginmedia every night this week at 7pm our internet goes down and is unusable. Can’t watch amazon or Netflix. Rebooted every system in our house and the hub every night inc hard reset...at our wits end and impossible to speak to anyone on your call centre.
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Michael Shilling
(@MemoryGate) reported
from
Croydon, England
@virginmedia @itvcorrie I suppose all those students locked down in halls at my old uni @ManMetUni need something to do.
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David Clark
(@davidclark1966) reported
from
Sutton at Hone, England
@VirginRed Hi there, it seems as though my 250 points for being a verified Virgin Media customer hasn’t been applied, could you help me?
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James 'Jimmy' Briggs
(@MrBriggsie) reported
from
London, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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Ness Townsend
(@NessTownsend) reported
from
Bromley, England
@virginmedia no response - thanks for your great customer service. Our broadband has been haphazard since getting the higher speed and no help despite phone call after phone call. 😡😡😡😡
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Robert Tointon
(@roberttointon) reported
from
Romford, England
@virginmedia I can understand the need for maintenance work to improve your service but why do it during the day when the majority of us are still working from home? At least do it late evening or early morning when no one is using it!
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Tom King
(@tom_king97) reported
from
Bexleyheath, England
@virginmedia would you care to explain why our M500 WiFi package doesn’t go above 30mbps? Also why your customer service team don’t respond to any emails, calls and live chat messages about the issue. Would be greatly appreciated.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝕊𝕔𝕠𝕥𝕥 𝕁𝕠𝕙𝕟𝕤𝕠𝕟
(@ScooterJ1993) reported
@virginmedia on the phone for 45 minutes and you just hang up??
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Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia Absolutely nothing was resolved. An email was sent to some tech guys saying I was damaging the brand by tweeting about it. If you're worried about brand damage, wouldn't it be better to fix my broadband after 58 days of no service?
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Paul Dennis
(@Dennis66Paul) reported
@virginmedia Instead of me having to make a complaint why can’t Virgin just call me to tell me what’s going on with the installation and just get on with it? Why does the onus get put onto me to make a complaint, just do what you said you would do and keep the customer informed!
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Toasty
(@toasty_nz) reported
@virginmedia Thanks for that. It's a bit strange they phone 2 to 3 times a day and never speak to me. I wonder if they are just checking to see if I answer?
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Tim
(@tim2infinity) reported
@virginmedia The emails are shockingly unclear. We got the first notice yesterday saying it’s 18th - so 3day notice! Then another one saying reminder it’s tomorrow! So now rearranging plans to travel to work (a fair distance) & childcare nursery drops. Absolutely poor comms. Thanks4checking.
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IEngineer_CAH
(@IEngineer_CAH) reported
@virginmedia . @virginmedia you exceed in the awful service department! Following a 2 visit install, (19th July, 5th August) & sending a second technician that wasn’t needed…my broadband and phone line stops working after a month of use. You tell me my account was never activated! (1/2)
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Ian
(@ianevans9583) reported
@virginmedia No, I have very poor signal in one of my rooms where I work, this has caused issue with connecting my work laptop and dropping importance calls
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Jonny
(@Jonnydoesmedia) reported
@virginmedia Well we moved in on the 12th, but it appears to have been going on longer. Since I plugged in the router I have had no service what’s so ever, constantly flashes green. My partner and i work from home so we are having to tether and using dongles. Which all adds up.
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IEngineer_CAH
(@IEngineer_CAH) reported
@virginmedia I’ve called your international call centres with poor quality phone lines but after 45 minutes I simply hang up on as you are trying to charge me for another install! I have resorted to calling your “car salesman” style rep. who knocked on my door in the first place to sort it 👎🏼
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mark honey
(@wasaginga) reported
@virginmedia Hi just a quick question..if my m500 broadband doesn't reach to rooms around my house ( a small house as well ) do I then have to pay for your WiFi pods, just to make your service useable??...