Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 02/02/2026 07:30

February 02: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Southwark, Newham, Romford, Islington, Ilford, City of London, Harringay, Dagenham, Poplar, Gravesend, Orpington and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    @funkyfairy78 @virginmedia They will owe me a refund in September and I’ll make sure I get it 👆🏼 They’ve been messing me around for so long with their rubbish service, I should’ve cancelled months ago! #virginmedia

  • BethanyWant Bethany want (@BethanyWant) reported from Bromley, England

    @virginmedia It keeps going down on all devices now.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @virginmedia Spoke to your woeful customer on Friday about how much compensation I was going to receive for my outage,I was assured I would get a call back, still waiting!!! #virginmedia #poorcustomerservice

  • onemistert Mr T (@onemistert) reported from Camberwell, England

    @virginmedia We have engineer visit today so hopefully they can resolve. However it is vertically impossible to get to speak to one of your agents. That is really not good customer service. I tried to have the online chat on a weekday btw sonshould have been available after 6

  • yiddo71 Mark Gould (@yiddo71) reported from City of London, England

    @virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk

  • mmulla Muhammad Saeed Mulla (@mmulla) reported from Walthamstow, England

    To be fair, this is probably a PR person tweeting this, but really bad PR for @VirginMedia if they think that this is secure. Plus they missed the whole point, which was that the password was stored in plaintext.

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    I just listened to your fuzzy hold music for 18 minutes @virginmedia, went through the same security Q’s multiple times, only for the phone to cut off as I explained my issue. I JUST WANT TO CANCEL MY BROADBAND!!!!! Can someone call me back to do this please

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    @virginmedia Called back, held for another 15mins, was finally put through to the correct dept & have cancelled. I just want to say how rude the agent turned when I declined the offer to stay, & once it was all done he just cut the call off. Glad I made the right decision #virginmedia

  • potentialprodz potentialproductionzmusic (@potentialprodz) reported from Hackney, England

    7 days time to no more bad service, disrupted TV and broadband service of Virgin Media. I'm saving myself £600 plus increased prices annually. So downsizing technology and reducing carbon footprint = 1 fone, mobile data and 1 computer. Will only have what I use! TV is next. Yay

  • ThistletonM Matthew Thistleton (@ThistletonM) reported from Ilford, England

    @virginmedia Thank you for your response, the TV connection is still often very slow or (having just come home from work) currently not connecting to Netflix or catch up (error NW-2-5)

  • BethanyWant Bethany want (@BethanyWant) reported from Bromley, England

    @virginmedia It is only effecting one room in the house. On all devices. I have checked my area and there are no known issues

  • Freddie_Owusu77 Freddie AFC Owusu (@Freddie_Owusu77) reported from Tottenham, England

    @virginmedia @VirginMediaCorp @VMDotCom Virgin are a bunch of lying thieves and would not recommend anybody signing a contract, once they get you in they start treating you like crap.

  • beckylucydell Becky Dell (@beckylucydell) reported from London, England

    @virginmedia your service is a joke. Just taken me 32 minutes to change my bank details on the phone. Call centre staff should be able to speak the same language as your customers to a standard high enough to be able to do the job. Such a waste of time 😩😩😩

  • pinski1_ The Fallen (@pinski1_) reported from Sevenoaks, England

    @bohblesku @Worlds6440 @virginmedia @HSBC_UK TBH as awful as they are, they've always been tolerable for me. But once @monzo sort out credit cards, I'll be off like a shot!

  • Freddie_Owusu77 Freddie AFC Owusu (@Freddie_Owusu77) reported from Tottenham, England

    @virginmedia Tried to call today waited for 20mins to get through finally got through to customer service and then they had to put me through the escalations team and as soon as i got through the operator pretended he could not hear then dropped the phone.

  • Gemsy8382 Gemma Sargeant (@Gemsy8382) reported from London, England

    Unbelievable! My mums internet service is having problems. The call centre seem unable to deal with this. This has been going on for months. I'm still on hold. If it's not sorted today you're losing a customer @virginmedia

  • TimHDav Tim Davies (@TimHDav) reported from Tottenham, England

    @virginmedia The phone of course is still not working. Outrageous. This is despite assurances that an engineer would be sent & that it would be resolved in several hours! Utter nonsense. I would like to escalate my complaint now please. I will dm my number & please arrange for me to be called

  • Enfield67 Paul Dart (@Enfield67) reported from Ilford, England

    @virginmedia We’ve got through and the customer service man was very rude

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • LSandersonbooks Lesley Sanderson (@LSandersonbooks) reported from Islington, England

    @leepg @virginmedia I have this same problem @virginmedia rebooting doesn't solve the problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • joshuapiper Joshua Piper (@joshuapiper) reported

    @virginmedia Why do I have to keep doing this though? Can’t virgin just provide a reasonable service instead? Like checking connections when they come to do “work”?

  • jonblackhall Jon Blackhall (@jonblackhall) reported

    @virginmedia Yes. They seemed as confused about the charge as me. Said this time they would give me a credit for the charge, but not to log into the Netflix app again with my own account otherwise I would be charged the same again. My issue was that there was no warning of the charge at all.

  • txslima121 🌼 txslima1 🌼 (@txslima121) reported

    @virginmedia Earlier my WiFi box was orange and said it was an intermittent signal problem so I had to restart my hub which I did now it is flashing green and the service checker says there are no issues on the area

  • NathanLewis1987 Nathan Lewis (@NathanLewis1987) reported

    @virginmedia All other settings are the same it’s just the wireless that turns its self off. I did that yesterday and basically got told no issues and we are not replacing it till I threatened to leave less than a month into my contract then a appointment was booked.

  • the_tickners Stuart & Sarah (@the_tickners) reported

    @virginmedia when are you going to fix the problems in the BR5 area?! Not been working since the improvement works on 28th September! TV unwatchable, broadband drops multiple times a day or is down to 5mbps. Disgusting service and the customer service are rude and liars!!!!

  • _korg_ Riain 🇳🇱 (@_korg_) reported

    @virginmedia @mccall_1989 Loved how you just ignored the not speaking English part. Terrible that you outsource your customer service

  • miss_burns21 Rachel Burns (@miss_burns21) reported

    @virginmedia Mum had no TV or Internet (but still paying) since the start of September. Now been told after it was supposed to fixed yesterday it'll be 18 November. Shocking service and she will be cancelling unless it is sorted this week.

  • thirstforwine Robert McIntosh (@thirstforwine) reported

    @virginmedia Yes, I did check. No it didn't show an issue at the time, but there was one (as evident from multiple complaints) and was eventually fixed. It would be better to have an option to report an issue not just book (then cancel) an engineer

  • PedgeO PedgeO (@PedgeO) reported

    @virginmedia No sorry this is bollox because if you read my message, you can see I say it's continuous. Don't fob me off with an auto message - this is your service all over!

  • lee_rothwell Lee Rothwell (@lee_rothwell) reported

    @virginmedia Yes, why couple not have been offered a new deal based on a new customer with out having call 5 times this week and explains the same thing overs and over remember I have have been with you for many years. Look forward to hearing back