Virgin Media Outage Report in Coldblow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Coldblow come from postal codes DA15 and DA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 04: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, Waltham Forest, Poplar, City of London, Ilford, Woodford Green, Dagenham, Croydon, Romford, Bexleyheath, Islington, Tower Hamlets and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia I sent you few message since 11am today. And I’ve noticed that you’re replying to everyone except me. Can you tell me what is happening in SE18 3AU area. I don’t have internet but I have to work, please help
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nobbly bobbly
(@contact400) reported
from
Romford, England
@virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia But I did everything. And still nothing. Seriously there must be some solutions, way how to fix it. Been patience enough for the past weeks. But I need to work & to do it I need be connected to internet. So....
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Gemma Holyoak
(@gemmaleigh_h) reported
from
Camberwell, England
@virginmedia It says no known issues when it’s still not working. It did the same yesterday
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enough is enough
(@monkchips) reported
from
Hackney, England
@virginmedia Aha just did the postcode check and it says you're hoping to have a fix by tomorrow. Do you have any more information please? We were hoping to have a family viewing of Hamilton today. Bit obviously you've got issues you're working on
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia Yes, still. So for the past 2 hours I have no internet at all @virginmedia How long I can wait until someone will answer the phone or reply to my txt. It’s ridiculous. Seriously thinking to give the notice. Your service is the worst I’ve had, met
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 since your engineer came round and attempted to reconnect a second box and wiped out an entire TV channel connection. He never came back despite his promises, the manager he said would call never called.... I have spent many more hours reconfirming multiple ...
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.
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Claire Priestley
(@ClairePriestl8y) reported
from
Camberwell, England
@virginmedia I have waited in for over 4 hours for your engineer to find a leaflet on my doorstep - obviously someone didn’t bother to knock. This is now week 3 trying to get the service I pay for. I can’t spend anymore of my life on your voicehold. How can I get this sorted?
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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G O O D M U S E
(@GoodMuseApp) reported
from
Tottenham, England
Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia
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Kate Thornton
(@k8_thornton) reported
from
Camberwell, England
@KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!
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enough is enough
(@monkchips) reported
from
Hackney, England
@virginmedia Hello. Hope you're well. We seem to be having problems accessing the internet in Hackney and I just wondered if you had any updates on whether it's a general outage or not. Any help much appreciated thanks.
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PelhamB
(@PelhamB) reported
from
Croydon, England
@libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.
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Cazza
(@carolhegs) reported
from
Eltham, England
OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined
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Mark Pickering
(@mp14mp) reported
from
Islington, England
@virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia my internet is down again. How can I report this issue? I’m at work but family is at and have struggled to get online.
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Matt
(@MattSav7) reported
from
Tottenham, England
@virginmedia I’ve lost service in N6 5TL - once again. Do you have any updates?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Kozinski
(@PaulKozinski) reported
@virginmedia Thanks for the reply, alas I don't think that will help me being able to work as of 50 minutes ago.
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Happy
(@TulipsisonBlair) reported
@virginmedia How do I resolve this? The SIM won't allow calls and i cant get logged into your service. I need the service I'm paying for. I am a carer and need to be contactable.
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Sarah
(@Bleakhouse123) reported
@virginmedia we are still being charged for internet when we have been disconnected for 2 months despite numerous calls to your customer service team. Each call about 30 mins and the issue never resolved. PLEASE can someone assist? 😩 Otherwise, will cancel our subscription.
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Happy
(@TulipsisonBlair) reported
@virginmedia To use the link you said had to be used I had to log in, system wouldn't accept my login. I requested an email to reset log in details, over 60mins later still no email. Clearly a prob with my account, despite being uptodate in payment. I need help to resolve this
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Liam Brown
(@_liam_95) reported
Mobile data is now costing a fortune, and @virginmedia don't seem to even let you talk to them anymore. Seems like the whole area is having issues with it, but there are essentially no answers.
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Guppyworld
(@Guppyworld007) reported
@virginmedia Hi. I am a customer of 15 years, our BB stopped working 5 weeks ago, 3 engineer visits later and another appt booked next week....I just need to know how you can provide Internet for me to work etc....as 4 weeks is totally unacceptable. Can I share details in DM?
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Josh Parsons
(@JoshhhhJD) reported
@virginmedia Yep there’s no issues here apparently but there most certainly is, I’d say you need to send an engineer out tbh. It’s happening every night.
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whythedelay5150
(@whythedelay5150) reported
@virginmedia Issues with signal drop twice now & constant low speed at 250mb instead of 350mb service promised.
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JR
(@JordRosser) reported
Been with @virginmedia for all of a day and already experiencing issues. Internet is currently down and when it's working you can't get no WiFi in any other room in the house bar the one that the router is in. Shocking.
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Happy
(@TulipsisonBlair) reported
@virginmedia sadly that's not working. i need to email as its not a virgin email , thus its working as it should