Virgin Media Outage Report in Coldblow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of London, Croydon, Islington, Southwark, Dagenham, Bromley, Poplar, Harringay, Orpington, Waltham Forest, Newham, Tower Hamlets and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
TV | |
| Hackney |
Internet | |
| City of London |
TV | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
-
Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
-
Katie Haisman
(@Katie3boys) reported
from
Eltham, England
@virginmedia shocking service with the internet
-
Justin 🇺🇦
(@J4Y_DEE) reported
from
Gravesend, England
@virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays
-
Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.
-
Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
@virginmedia Stop calling me then hanging up. That’s rude.
-
Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!
-
Vincenzo Rampulla
(@vmrampulla) reported
from
Poplar, England
@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
-
Becky Kelly (Göllner)
(@BeckyKellyNews) reported
from
Hackney, England
@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
-
Tony Patis-Stannard
(@tonyps1977) reported
from
Romford, England
@virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…
-
Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
-
Phil
(@feyipuk) reported
from
Crayford, England
@virginmedia Phoned, and as expected; they can't just "put this right". The equipment and service are working fine. That the dish is broken and there is little slack to enable me to bury the cable deeper is due to local engineers. Will just have to dig trench, break cable and wait again!
-
Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?
-
jordan lockey
(@LockeyJordan) reported
from
Sutton at Hone, England
@virginmedia Your customer service is the worst I have seen
-
Z
(@PrivArsenalFtbl) reported
from
Tottenham, England
I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits
-
Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
-
royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
-
jordan lockey
(@LockeyJordan) reported
from
Sutton at Hone, England
@virginmedia I am not paying the bill until you fix your ****** internet plus your trying to scam us by raising our bill to £225 even though it's supposed to be £130 and we have never missed a payment
-
LES ⚒
(@PL13Les) reported
from
Sutton at Hone, England
What is going on with the horrific intermittent WIFI connection in SM5 for the past week. Website says there is a problem BUT have to wait til Friday for an engineer. Abysmal performance @virginmedia
-
Matrim Red Hand
(@tripodmatt) reported
from
Islington, England
@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
-
Alan Ferrari
(@ferrari1fer86) reported
from
Romford, England
@virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Davinia Bailey
(@DaviniaPartrid1) reported
@virginmedia why is your live chat never available although it says your open until 8pm! 🤬
-
olivia thurbon
(@oliviathurbon) reported
@virginmedia your website has been down for 24 hours now. I need to change my child security. When I will it be back up and running?
-
Sam
(@samsammikins) reported
@virginmedia I spoke to Calum who refused up to escalate it. Just kept saying sorry and he understands but that’s not what I wanted. I need to speak to a manager. I work in customer services my self. I feel like I’m being fobbed off. Pls escalate this.
-
DadTired
(@dameo118) reported
@virginmedia I've done that at first it says no issue, then, when I run a test, there is? But nothing else, no engineer is working on it, no estimated time of fixing, nothing? Everything went down yesterday and hasn't been the same since!
-
Emma Saxby
(@EmmaSaxby) reported
@virginmedia - why is your customer service so terrible? Been waiting over a month to return tour kit. Your WhatsApp bot is awful. You take forever to answer the phone… I want you to have your equipment back but you make it very difficult to complete… is it so you get £40?
-
Avril Stockley
(@cocoburp) reported
@virginmedia Over 2 1/2 hours waiting for a customer services agent! Still waiting! @virginmedia #hostage @Ofcom
-
michelle black
(@MichelleBlack1) reported
@virginmedia I have already done this as they completely confused my mother … I am very upset that she has been confused and not told the truth by people who should be there to help
-
James Gibson
(@jamesgibson279) reported
@virginmedia I am but no point as you'll say there's no issues in the area, same no sense for last two years,problem worse when raining yet say there's no problems with pit,your hubs are garbage, you cannot supply the speeds or service you sell,can't even phone anymore except to India.
-
Harry Sampson
(@HScot94) reported
@virginmedia We are transferring to @SkyUK. Should’ve been completed on March 27th. Virgin won’t port the number across and now without phone line or broadband. Worst customer service we’ve ever experienced. Porting order cancelled for the fifth time on Saturday.
-
Andy Pitcher
(@Pitchy69) reported
@virginmedia any chance you could advise your service team in India, to stop contacting me twice a day about whether I want further service from Virgin Media