Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 12/01/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hackney, Ilford, City of London, Waltham Forest, Bromley, Southwark, Newham, Bexleyheath, Romford, Harringay, Snodland, Dagenham and Woodford Green.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomIlford Internet
United KingdomHackney Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww

  • dipakmoh Deepak Mohan (@dipakmoh) reported from Croydon, England

    Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia another problem with internet again, can’t watch Netflix on a Saturday night, this is not good, never get virgin media, absolute rubbish

  • Flissej Fliss James (@Flissej) reported from London, England

    @virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.

  • sheena_woodward Sheena Woodward (@sheena_woodward) reported from Sutton at Hone, England

    @virginmedia Please call me you have broken data protection rules and I still can't get through

  • istvanski istvanski (@istvanski) reported from Sutton at Hone, England

    .@virginmedia So the day after giving feedback regarding a technical visit I find that the password given to me for the replaced router is suddenly no longer valid. Left without expensive WiFi & still paying for it. Your ‘service’ is a total joke.

  • Shiiirl_xx1 Natalie Warby (@Shiiirl_xx1) reported from Romford, England

    @virginmedia so this eve I get an email from you thanking me for updating to include sky sports. 1st I heard about it! Then comes to light that my child has unknowingly hit a “subscribe” button on set top box.Apalled at the rude c/s staff who cut me off!

  • peter_boxer Peter Boxer (@peter_boxer) reported from Bromley, England

    @virginmedia Yes. And no one asked. I have given my notice. My account is in credit. Was there a reason to stop my service with no email or text. And frankly no reason to seek to shift blame. Poor #CustomerService #fail

  • sheena_woodward Sheena Woodward (@sheena_woodward) reported from Sutton at Hone, England

    @virginmedia No can't get through I owe you money I have wrong contract. You have broken data protection rules and my credit score could be affected.

  • Catherine1090 Catherine Cooke (@Catherine1090) reported from Walthamstow, England

    @virginmedia Passive aggressive sarcastic responses using my name are creepy and unhelpful. If you would like to help me please follow me so I can Dm you my account details.

  • mackenziedarcy Michael harrison (@mackenziedarcy) reported from Grays, England

    @virginmedia Spoke to your team, they were no help what so ever. Basically said you have 2 years left on your contract LIKE IT OR LUMP IT

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    Truly @virginmedia must have the worst customer service. Still hassling me for something they came in person to collect yesterday! #seriouslyhopeless #canttrustaword

  • Mandyped1007 Mandy (@Mandyped1007) reported from Bromley, England

    @virginmedia my parents are still awaiting a password so they can call to cancel something your rude representative forced them in to!

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250

  • mackenziedarcy Michael harrison (@mackenziedarcy) reported from Stratford, England

    @virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    @virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.

  • jonnytbonewils Jonny (@jonnytbonewils) reported from Camberwell, England

    @virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP

  • dhall1ootball Darren Hall (@dhall1ootball) reported from Biggin Hill, England

    @virginmedia @macsean14 Are you actually for real, hes told you about his lengthy problems and how long he’s been on the phone to get through and you pass him off with another dial up so he can ‘waste’ more of his family time to call you numpties back #shockingcustomerservice #watchdog #virginmedia

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia router says access denied for internet connection and I’m without broadband service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • twittytwitoo clive Jackson (@twittytwitoo) reported

    @virginmedia why is it that you evade the question every time on your site when I want to cancel or upgrade my package with the requested page saying oops cannot be found. But you upgrade the price no issue for no reason. perhaps I should do this to my DD.

  • kolakube1970 Marie Hattersley (@kolakube1970) reported

    @virginmedia I am extremely annoyed that we still have intermittent Virgin services!!! Who do I speak to about claiming back for being unable to use services for about a week without any issues???? Latest update says will be fixed by this evening but then it said yesterday by 4!

  • croft_niko Niko Croft (@croft_niko) reported

    @OmbudServices Thanks. @cedrsays can you help with this. Not getting anywhere in the last 7 weeks. I would hope @virginmedia would sort it but no luck. Please can someone help.

  • Peter23193138 Peter (@Peter23193138) reported

    @virginmedia does everyone know that virgin media and O2 are now selling 360 as one company, five calls hung up on, cancelled 360 with Virgin then had to cancel a SIM card we didn’t want or need . Told to give-it away to a friend. Totally mis sold.

  • Riics3 Riics (@Riics3) reported

    @virginmedia Then the problem can be heard over the phone. They can pick up the handset and you, VIRGIN can hear the dead tone and also ring it and see the issue for yourselves. Is that enough detail for you ????

  • marty_o_d Martin O'Dwyer (@marty_o_d) reported

    @virginmedia Those numbers appear to be for existing customer which I’m not… I’d like to be though!

  • Machiavellecon Neil 'Winston' Smith (@Machiavellecon) reported

    @simonnread @virginmedia Customer service is an under-appreciated victim of 'shrinkflation'.

  • slr2001 sue rees (@slr2001) reported

    @virginmedia Net gear extender not working service dropping out all the time

  • fishlessfingers michelle (@fishlessfingers) reported

    @virginmedia is there really no other way to cancel a broadband package but over the phone? I’m moving out of student rented accom and I have to cancel otherwise I’ll be charged for internet I can’t even use but I’ve been stuck in the queue on the phone for a long time

  • ringroads Martin Lowrie (@ringroads) reported from Leeds, England

    @virginmedia We have finally got through to someone other via a mobile phone to sort it out. But there does seem to be an issue with your website.