Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, Welling, Croydon, Islington, Woodford Green, West Malling, Ilford, Dagenham, Beckenham, Waltham Forest, Newham, Stratford and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I have been experience no internet since 10 December 2019. I have received the message 13-12-19 back to work but no internet called the Customer service couple time no internet yet now they book engineer wednesday.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia is a worst broadband provider and their customer service is pathetic they are lairs do promises their engineers not turn up I been calling since October 3 times book engineers no turn up yet last 7 days no service and again said book a engineer.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia Sorry is just not enough as a big name and charge us a supreme service but not provide us a pathetic service. How much I lost in last 3 months and specially in festival time. Which is higher time of my business.
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Counter Culture
(@CounterCultureG) reported
from
London, England
@virginmedia moved from #sky gave notice 2 weeks ago, looking forward to installation on Friday 13th. You confirmed on Tuesday 10th. Took the day off work. Didn’t arrive, called support. Was informed installation changed to 28th😡😡🤬🤬🤬. Great start! Received letter today14th
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Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
@virginmedia clearly there is a speed problem with Virgins internet speeds tonight looking at others and i am also having the same sorts of sub 10mbs speeds.
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Another day, another business-damaging fault from @vmbusiness. You are not providing me with a service guys, this is unacceptable. Someone needs to jump on this. I would consider going to another provider, even taking a speed reduction, for the sake of consistency
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شاهد اقبال
(@essentialfusion) reported
from
Ilford, England
@virginmedia Don’t reply with a bog standard message written by a monkey doing a cut and paste job. Bubbles has more important things to do than worrying about your crappy service
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia signal gone down again in IG2 6PX, please can you reboot your servers
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Andy Foster 🎣
(@Fozzie__) reported
from
Romford, England
Anyone else in romford lost there internet with @virginmedia I have been on hold for 30min to be told it wont be back on till 10th dec, 2wks without internet this is just not good enough they won't let me cancel, staff have been rude, cant get a manager #fuming
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
Poor service and pathetic customer service @virginmedia broadband. incompetent engineers and useless customer service team. Worst ever experience on any broadband provider.
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AdeL
(@AdrianLiard) reported
from
Bromley, England
@virginmedia In my humble view the customer call centres, specifically abroad need more training...I've been on the phone 3 times to amend packages & in truth not many are up to speed when the change occurs As a customer of over 11+ years it's been a poor experience
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Rob Barnett
(@barnettenergy) reported
from
Islington, England
@virginmedia Yes. That’s correct. When I am on my home network (Virgin), Netflix video will not stream — watching Amazon Prime right now, which is working fine. YouTube also works, so it only seems to apply to Netflix. (And Netflix works fine when I switch to 4G / Vodafone.)
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Katie Bolton
(@katie_b72) reported
from
Islington, England
@virginmedia I did call your customer services and I either got cut off or I was on hold for 50 minutes before I lost the will to live!
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I have experienced similar issue in October 2019 they have book the engineer but didn't turned up on the day. I have take day off from my work. No communication from Virgin media . I have to call and listen all the songs and wasted my 1 hour nothing sorted.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
I advice people please do not use @virginmedia broadband they are false advertising. Pathetic customer service useless engineers not turn up on due date just charging big money in the name of fibre optic but service is worst than land lines. No service in my home last 7 days
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Chris
(@call_horne) reported
from
Bromley, England
@virginmedia is there any reason why my internet is so slow. Last week I had hitting 100mbps now it’s not even 20.
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BCL27 Design
(@bycandlelight27) reported
from
Islington, England
@virginmedia And yet after 2 days it's still not working.
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Syed Ali Naqi
(@alinaqi80) reported
from
Ilford, England
@virginmedia I just want a service which you promise
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AdeL
(@AdrianLiard) reported
from
Bromley, England
@virginmedia No need for escalation. Everyone has been courteous, it's just the lack of product package changes communication which has been an issue.
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Byron Leigh
(@kamon80) reported
from
Walthamstow, England
@virginmedia My Internet is not working and your service checker isn’t working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Tilburn
(@ktilburn_) reported
@virginmedia Resolution 8:35pm tonight. So I'm paying for a service I can't use? My wife works from home, so we have a problem today. We rely on the service to be available.
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💉💉JF
(@jfparis) reported
@virginmedia I am not a customer => zero beef in there. I am just trying to be helpful and instead you make me fill your forms. I am done
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Adam
(@adamdbonner) reported
@virginmedia Online chat were unable to resolve and then could not call me or get anyone to do so, again told me only option was to for me to ring your awful telephone line. Not up to scratch. Useless waste of time.
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Ash Wye
(@AshWye) reported
@virginmedia Rude and didn’t want to help I want this looked into and people to listen to these conversations we’ve had now and explain how you all can be so rude and explain why I have been lied too and no one care? I’ll be very interested in your reply #VirginMedia
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia 100mbs download is fine, but 10mbs upload is silly in this age. It's too slow for uploading to YouTube.
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Justin Cross
(@Jutmanc) reported
@virginmedia They said 48 hours but there already have been engineers down there at the start of the week, so the issue as you can see is still there
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Dits1710
(@Dits1710) reported
Deat @ofcom @virginmedia today i had one of the worst experiences with a CS advisor in trying to renegotiate existing contract. Instead of lowering or keeping it at present level, i was told my payment would have to increase no matter that I didn't need increased speeds.
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Justin Hewelt
(@justinhewelt) reported
@virginmedia My chat started at 11.14, its now 2 pm and I'm still in chat with your agent 'Arielyn' on a really simple home move request across London. What kind of service is this? 2+ hours on a chat? VM is a persistent disaster in customer service!
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Dave H
(@davehsongwriter) reported
Trying to renew my @virginmedia mobile contract, but the deals on the website aren't available when renewing? Anyone know why the best deals are for new customers only? Or do I need to go back to @VodafoneUK? The Virgin website is shockingly bad.
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Michael Neil Emery
(@MichaelNeilEme1) reported
@virginmedia No, appreciate your concern, but the matter is too far down the line & I have now switched providers. I was let down by VM when I needed them most. After 13 years as a customer, I was treated appallingly. It will take me some time to forget. But I appreciate your comment.