Virgin Media Outage Report in Coldblow, Greater London, England

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Newham, Ilford, Southwark, Croydon, Hackney, Caterham, Islington, Waltham Forest, Dagenham, City of London, Tower Hamlets, Poplar, Orpington, Bromley, and Romford.

City	Problem Type	Report Time
Newham	Wi-fi	7 hours ago
Ilford	Wi-fi	13 hours ago
Southwark	Internet	16 hours ago
Croydon	Internet	1 day ago
Hackney	Internet	2 days ago
Hackney	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

• 
  karen (@karlea45) reported 7 minutes ago from Camberwell, England

  @virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service

• 
  Marc Tobin (@Cod49ers) reported 8 minutes ago from Grays, England

  @virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.

• 
  Luke William Reardon (@ConfidingGoblin) reported 8 minutes ago from Tottenham, England

  @virginmedia Internet has just gone down again. Much love and no surprise. Regards. #NotRobert

• 
  Tariq Khan (@Vintage_gent22) reported 9 minutes ago from Poplar, England

  @HugoBaritone @virginmedia You should be able to get money back as they should be providing a good service, I have worked in this sector before

• 
  Francesco Crea (@FcCrea) reported 10 minutes ago from Tottenham, England

  @virginmedia Hello, your problem with the intermittent connection is happening again... WiFi works for 30 mins and then stop for 3/4 minutes.

• 
  Lee (@Leeirons) reported 19 minutes ago from Walthamstow, England

  Absolute woeful service from @virginmedia 😡 Pay out nearly £40 a month & the last 5 days has been nothing but problems! No service AGAIN today! Working from home & no internet is costing me money for not being able to work! Not happy!!!

• 
  Marc Tobin (@Cod49ers) reported 22 minutes ago from Grays, England

  @financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues

• 
  Teresa Whitfield (@teresawhitfield) reported 22 minutes ago from Croydon, England

  @virginmedia Not now that we have invested in a £300 mesh WiFi system so we can get WiFi across the house as the router is pointless. And apparently the issue is with the infrastructure in the Sotih Croydon area so intermittent broadband is to be expected 🙄

• 
  Marc Tobin (@Cod49ers) reported 26 minutes ago from Grays, England

  Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff

• 
  Tim Naik (@Timnaik) reported 33 minutes ago from Camberwell, England

  @virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..

• 
  Joana (@joana_ferreira1) reported 34 minutes ago from Sutton at Hone, England

  @virginmedia I've been without broadband this past 2 days😤its been weeks of instable Internet and now it doesn't work at all.I contacted customer service that always tell me that a engineer its solving the problem but still no Internet

• 
  Modern Eccentrics (@ModernEccentric) reported 35 minutes ago from Hackney, England

  @virginmedia every afternoon this week we’ve lost our internet connection... no excuses, no response, your service is not adequate or acceptable!

• 
  Stephen Pemble (@Pemble93) reported 37 minutes ago from Romford, England

  @virginmedia I’m moving house, your telephone message tells me to go online, online tells me to call. HELP.

• 
  ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported 40 minutes ago from Ilford, England

  @virginmedia Hi CW, thanks for the update. It's been over 72 hours and the phone line still isn't working. Appreciate that these are difficult times for everyone but that's a long time to not have a service. It's your senior managers who need to sort themselves out.

• 
  Marc Tobin (@Cod49ers) reported 41 minutes ago from Grays, England

  All ******* weekend on to @virginmedia about their shit service and absolutely nothing

• 
  Three Peace (@ThreePeaceSweet) reported 42 minutes ago from Tottenham, England

  @milesSI @virginmedia Yeah sorry I know. It was just relating to their general approach to customer service

• 
  ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported 52 minutes ago from Ilford, England

  @virginmedia Just logged back into my account and new fix by is now 2.45pm 21st May. That's insane.

• 
  Richard Wynne (@RichWynne1979) reported 54 minutes ago from Hackney, England

  @virginmedia Still terrible . Currently using 4G in my living room

• 
  Miguel (@agathodaimonix) reported 55 minutes ago from Hackney, England

  got a phone call from a representative of @vmbusiness told them that I won’t talk to them unless they provide an email so I can track who I am talking with. the response: goodbye and hang down. Virgin Media Business customer care is the worst I ever experienced.

• 
  ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported 55 minutes ago from Ilford, England

  @virginmedia phone line been down since early afternoon, possibly longer. Recording & account message both always saying engineer is on site to fix the problem. I hope that site is Virgin phone line storage as no one has contacted me or turned up to look at this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@si_av_82) reported 3 minutes ago

  @virginmedia your internet provision is shocking - it’s gone down in my area for the 10th time this week. That’s beyond a joke.

• 
  David Peters (@DavidPeters__) reported 5 minutes ago

  @virginmedia is there a problem right now I can’t load my channels?

• 
  Sarah Groom (@groomy1975) reported 8 minutes ago

  @virginmedia can you explain why I have had an engineer booked for a week for this morning between 8am and 12pm, because of appalling broadband service and no one has turned up. No call or message. I work all week and have things to do.

• 
  George Hardman (@george_hardman) reported 11 minutes ago

  @virginmedia your wifi service is offensive and i hope you all have a terrible day

• 
  Megann (@meg_evvv) reported 12 minutes ago

  @Netflixhelps Netflix is down on my virgin media tv 😭😭😭

• 
  Matthew Hopkins (@matthewy2) reported 14 minutes ago

  Internet constantly dropping and won’t be fixed till Monday 😩. Wtf are you meant to do in lockdown 🤯. Come on @virginmedia, get it sorted!

• 
  Anaïs Peiffer (@PeiffAnais) reported 16 minutes ago

  @virginmedia We have no problems it’s just multiple households report weekly problems on our street. Because we are barely ever experiencing this we are wondering how they can contact you efficiently to have their equipment checked !

• 
  CharlieMills♥ (@ChazzyMillsxx) reported 22 minutes ago

  @virginmedia I have tried to buy a new iPhone 12 with you 3 times this week!! Each time it is out for delivery and then recalled woth some rubbish excuse as to why I can’t have it. Have given up trying to buy a phone from you and will go somewhere else as your customer support was no help

• 
  Lizzie_Bee🕷🏳️‍🌈🇪🇺🇬🇧🦄⚫️ (@meejahoar) reported 23 minutes ago

  @virginmedia Nothing stopping your customer service team from ringing me back when they cut me off after 1.5 hours of holding for two different teams, is there?

• 
  Reid Oscar (@k333vrl) reported 28 minutes ago

  @virginmedia two hours on hold for you to disconnect the call ,, tell you what you don't I won't pay my bill 350mbs I pay for yet I receive 20mbs , and poor customer service