Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 11/29/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, Ilford, Hackney, Newham, Bexleyheath, Romford, Harringay, Snodland, Waltham Forest, City of London, Dagenham, Woodford Green and Bromley.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Total Blackout
United KingdomSouthwark Total Blackout
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

  • KimEdwards48 Kim Edwards (@KimEdwards48) reported from Stifford, England

    @AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long

  • GlueWhichBinds Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • Avoiceonly2 A voice only (@Avoiceonly2) reported from Blackheath, England

    @Marcroy_Smith @virginmedia Same here and customer service not available either

  • Avoiceonly2 A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

  • Avoiceonly2 A voice only (@Avoiceonly2) reported from Blackheath, England

    @virginmedia @Jaym7t5 My system is down since about 4pm

  • Davidp1103 Davidp (@Davidp1103) reported from Snodland, England

    @virginmedia @LeePartridge16 A particularly poor explanation. What you really mea n is that you only offer attractive prices to grab new customers but have little regard for customer loyalty. That's why I left @virginmedia too

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia Green up/down arrow flashing and router restarting

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia All these problems. But still fleecing money from us.

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from Haringey, England

    @virginmedia can I have the customer service number to cancel my broadband.... There are seemingly better deals out there for faster services

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

  • shah4569 Shah 🦅 (@shah4569) reported from London, England

    @virginmedia bring back customer service to the UK. Philippines is a joke!

  • DerrickSWB Derrick Brown (@DerrickSWB) reported from Lower Clapton, England

    @virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing

  • CarolB29041964 Carol Dover (@CarolB29041964) reported from Stifford, England

    Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage

  • stuart_foy foy (@stuart_foy) reported from Haringey, England

    lying in bed and I've just realised I can't turn off my lights because @virginmedia has been down since I got home. this is the future, lads

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Blackheath, England

    @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

  • BancoDePapa グラハム・スミス® ©Official (@BancoDePapa) reported from London, England

    I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected

  • MelanieHart72 Melanie Hart (@MelanieHart72) reported from London, England

    @virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SkeetOnYourTeet Baba Yaga (@SkeetOnYourTeet) reported

    @AdamBen58971146 @LDesesperes @virginmedia Agreed. Customer service is awful, was on the phone over a hour waiting got transferred to another department and just put the phone down with no call back. Disgraceful customer service!

  • CharlotteLamb Charlotte Lamb (@CharlotteLamb) reported

    Please can someone tell me why the friends reunion show isn't showing up on my TV guide for next week? Do you have to be a sky customer even though I have sky one? @virginmedia

  • ImPukingGlitter PukingGlitter (@ImPukingGlitter) reported

    wtf is going on with the internet today! its already went off twice now, is it virgin media again??

  • LauraBPictures Laura B (@LauraBPictures) reported

    @virginmedia It’s clear as day the hub is faulty! And it’s absolutely years old. Can I buy a hub 4 without upgrading??? Why is no one helpful after years of being a loyal customer!

  • davidwbrown60 David Brown (@davidwbrown60) reported

    @virginmedia been having problems all day with @TiVo box going off line and no tv picture/sound. Is there a problem with virgin media in Dundee area, postcode DD3 ? Tried phoning 150, but this is a total waste of time as no one speaks to the customer, only getting a voice message

  • discobabe76 dragonfish 🇬🇧🇪🇺🇮🇹 🏏 (@discobabe76) reported

    @virginmedia Im still having the same issue with the yellow light. I just tried calling and instead of passing me onto a person, the automated service ended my call! I'm not able to connect items to the internet and have had a yellow light for a week. How can I speak to someone please

  • cerilfc ceri 🍒 (@cerilfc) reported

    @virginmedia Yes, i rang customer service and he couldn’t even give me any advice, said I have to wait until tomorrow, ridiculous this month has been fully paid for

  • CraigMurrayScot Craig Murray (@CraigMurrayScot) reported

    @virginmedia My Aunt, who lives in Canada, is probably going to die this week. We have a video call organised so I can see her one last time. If my internet isn't working properly I will never forgive you.

  • Russell53006341 Russell (@Russell53006341) reported

    @virginmedia I can’t believe my wife and I have once again had are bill put up. We’ve been with you for years and still feel there no customer loyalty. Phoned up and explained and also said we have a BlueLightCard we’re we don’t offer that, and that are price plane won’t change🤬

  • CSAspeaks CSA (@CSAspeaks) reported

    @virginmedia @VirginMediaCorp Imagine you query why you are paying full price for a service u aren't receiving & their excuse is they cannot compensate unless they've rectified the problem. Their internal communication is ****, the head don't know what the foot is doing @Schuelel