Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 11/26/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Romford, Ilford, Hackney, Harringay, Southwark, Snodland, Waltham Forest, City of London, Croydon, Newham, Dagenham, Woodford Green, Bromley and Gravesend.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • Murvalous1 Tom (@Murvalous1) reported from Hackney, England

    @virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @KatiaDelNegro @virginmedia Ps I can’t believe they are telling you to check your cables . The entire of sw5 and w8 is down

  • NatalieNooNah Natalie 🦋 (@NatalieNooNah) reported from Sutton at Hone, England

    @virginmedia It’s not a connection issue. Your engineer fitted my 10 year old tv with the latest HD box, which has overloaded my HDMI ports & my tv is now broken. Customers services do not understand what I am saying. The engineers have both confirmed a replacement tv needs to be sent out.

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @KatiaDelNegro @virginmedia Yes I am experiencing this too in sw5. Was staggered at the rude stance taken by customer services when I phoned up

  • NatalieNooNah Natalie 🦋 (@NatalieNooNah) reported from Sutton at Hone, England

    And now ALL of my channels are ghosting. The picture is so bad I can’t watch anything, on any channel. My tv was totally fine before they arrived! The engineer said for me to call @virginmedia customer services, tell them what had happened, and a replacement tv will be arranged..

  • NatalieNooNah Natalie 🦋 (@NatalieNooNah) reported from Sutton at Hone, England

    The man on the phone told me that can’t happen, and that my tv isn’t broke! Totally patronising me! I haven’t even been with @virginmedia for 24 hours, and I am totally appalled with the customer service! I am awaiting a call from a manager. Fingers crossed e understand me!

  • turboeddie08 Eddie Seber (@turboeddie08) reported from London, England

    @virginmedia Btoadband not working, postcode Rm10 8JT

  • lawrie774 Law (@lawrie774) reported from Sutton at Hone, England

    @bjorn_haynes @vmbusiness Takes so long to pass through each layer of customer service as well, must have explained the situation 15 tines. You feel unless you push the situation won't get resolved. Case of he who shouts loudest.

  • dettybo eternal optimist (@dettybo) reported from Dartford, England

    @Louisemtg @dartfordliving @virginmedia Thanks, the trust pilot reviews are awful. I've told them I don't want it but they're not happy with the speeds of BT

  • DannyJamesEarls D A N (@DannyJamesEarls) reported from Camberwell, England

    @virginmedia Want to discuss as my contract ran out in April and im moving home so would like to cancel the deal I currently have for TV broadband and Phone.

  • macintosh74 Alan Macintosh (@macintosh74) reported from Romford, England

    @virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @LOLRoadhouse @virginmedia I too am appalled at the way I was treated by the virgin media customer services people . Suggest you complain to @ofcom

  • tonycelebrity tony pickering (@tonycelebrity) reported from Camberwell, England

    @virginmedia Yes I’ve reported several times and when I run the checker it says no issue Yet when I call the 0345 number it says there is It was supposed to be fixed by the 24th Today I’m working from home and I don’t have any internet AGAIN!! Come on guys

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @alandavies1 @virginmedia Having just experience this call centre I must agree. The level of unprofessionalism rudeness and incompetence was staggering. Especially towards a loyal customer of many years’ standing

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Crayford, England

    @virginmedia No it’s not a service issue it’s a shit router which can’t seem to get further than 10 foot been requesting booster from you even worse app to no avail stop apologising and sort it out!!!

  • NatalieNooNah Natalie 🦋 (@NatalieNooNah) reported from Sutton at Hone, England

    He said that @virginmedia will confirm with the engineers manager that what I am saying is true, and there will be no issues in arranging this. He totally accepts that the virgin box has wrecked my tv... trying to explain this to the people at customer services is another story..

  • tommyewing84 Tom (@tommyewing84) reported from Gravesend, England

    @virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.

  • MKIQBAL786 Kamran Iqbal (@MKIQBAL786) reported from Walthamstow, England

    @virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap

  • DannyJamesEarls D A N (@DannyJamesEarls) reported from Camberwell, England

    @virginmedia I need customer support regarding my contract.

  • edward_baran Edward Baran (@edward_baran) reported from Poplar, England

    @deborah_bonetti @virginmedia I live in sw5 and have been without broadband all day: I have been utterly appalled at the rudeness and ineptitude of their customer services people.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rafaoxford Rafael Perera (@rafaoxford) reported

    @virginmedia I have been your customer for over 5 years. I need to change the hub I got then and have tried to contact you (unsuccessfully) by phone and online. How can I get a new Hub 3? I am getting very frustrated.

  • AshleyHyland7 Ashley Hyland (@AshleyHyland7) reported

    @virginmedia can you please help me with my mobile order? (Order number 100001215226083) I ordered this on 9th Nov but still nothing. This is a Christmas present for my son and am extremely concerned he’ll have nothing to open on Christmas Day

  • acroft01 Amanda Devaure-Croft (@acroft01) reported

    @virginmedia Finally sorted. Cancelling moving home installation doesn't cancel disconnection at current address. No-one told me this. Why should customer be expected to know? Decided not to continue with Virgin when we do move. We will just cancel.

  • PR_Bennett Paul Bennett (@PR_Bennett) reported

    @virginmedia And there lies your problem. Although a booster won't solve the problem with 5 metres.

  • geoffstokes68 Geoff Stokes (@geoffstokes68) reported

    @virginmedia really not happy with your service tonight. I have total loss of service and gave just been told by your call centre that an engineer can not attend until Tuesday PM. Paying you a lot of money each month and not seeing any help here guys ??

  • han_18 Hannah Williams (@han_18) reported

    @virginmedia I have never changed it! The WiFi is still connected to all our other devices. Just my phone won’t connect , I have tried restarting. Just says password incorrect

  • shaggy101080 shaggy (@shaggy101080) reported

    @BiiiiiNA93 @virginmedia How did u get this sorted in the end? Same problem and tried a new hub and still same issue

  • English_Sheikh Sheikh (@English_Sheikh) reported

    @virginmedia I've had enough of Virgin Media crap Broadband. The worst service out and its time to show Virgin Media the door!!!

  • nirajmehtz Niraj (@nirajmehtz) reported

    @NeilClarke1975 @virginmedia I got the exact problem. I think I might just move to BT pay less and at least get the promised speed

  • LiamWhitworth2 Liam Whitworth (@LiamWhitworth2) reported

    @virginmedia Yes I am and can’t get in contact with anyone from virgin to what the issue could be and service says everything is good