Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, London, Southwark, Hackney, Tower Hamlets, Islington, Croydon, Ilford, Newham, Orpington, Waltham Forest, Bromley, Bexleyheath, Romford and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
No to Virgin Media, better service somewhere else #novirginmedia #badservice #cancelservice
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Mr Jones THFC
(@Mister_J0nes) reported
from
Ilford, England
@gary_macdonald2 @virginmedia @BTSportBoxing We've got the same problem here 😡
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Frances Reilly
(@FrancesOfficial) reported
from
Ilford, England
3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia could you DM a direct number so I can discuss the appalling internet service you’re providing... £106 pm I expect more than we’re getting
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Mary Greenland
(@MerveYesilyurt) reported
from
Hackney, England
@virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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nick longland
(@LonglandNick) reported
from
Sutton at Hone, England
@virginmedia is there a problem with your tv sevice at mo , in SM postcode
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia The same as always. No!! As just now getting fed up of years of awful service and paying 130 a month #awful #CustomerService #CustomerExperience
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Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
@JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x
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Ian Gambier
(@iangambier) reported
from
Hackney, England
@Data_Thug @virginmedia EE are quite good in the sense that i have never had to plot their cruel and viscious death x
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...
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James Louis Kelley
(@jameslkelley) reported
from
City of London, England
Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
@KirstyCM @virginmedia OMG, it’s the worse. I had an issue since October still haven’t been resolved until now and they are still charging me. Spent 60mins on phone 10x trying to resolve they pass you about or cancel call after being put on hold. Disgusting service. Just cancelled the Direct Debit
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Giuseppe Sollazzo
(@puntofisso) reported
from
Islington, England
@issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia Seriously considering terminating my contract the WiFi is terrible no amount of boosters you offer to send work .... frankly I feel you’re just fobbing us off
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@Bigdan693) reported
@alexjbooks @virginmedia I have had exactly the same problem, called to find out when my deal ends which is July 2023 yet they are telling me my package will go up £21.50 in May!!
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J.P
(@paynester1978) reported
@virginmedia All wifi connections - checked PS5, Google Home speaker, iPhone 12. Although I couldn’t physically check the GH speaker, it wasn’t connecting to my phone via wifi network or internet.
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Luke Tilt
(@LukeTilt88) reported
@virginmedia I’ve spent over 3 hours on the phone to today, been transferred 7 times, spoke two 7 different members of staff, had the phone put down/cut out on me twice🤬 All I want to do is cancel my contract, which YOU have emailed me saying I can do…why is it so difficult?
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Colin
(@albaman90) reported
@virginmedia Service from yourselves tonight has been dreadful. Phoned at least 12 times and been passed around 6 different departments when all I want to do is cancel my account and give you your items back. I only got my Quick start box yesterday and due to being missold
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princealbertofmonaco
(@WeeLemLug) reported
from
Glasgow, Scotland
@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
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Dan
(@Bigdan693) reported
@virginmedia awful customer service! A letter saying my bill going up 21.50, which is shocking, but not until current offer expires in July, CS telling me it goes up in May, they then say it will go up to 161 in July which is £90 more than i currently pay then I get hung up on!
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Anfield B C Peter
(@permarlings7) reported
@virginmedia Read the whole tweet! It’s not me you have let down!
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Mo
(@mohashpat) reported
@virginmedia Thanks.. I have just called and there is an automated response that internet is down u til 2:45pm tomorrow.. surely we should be refunded for our loss of service
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Dr Guy Mankowski
(@Gmankow) reported
@virginmedia You’re sorry to hear it? So will you be refunding the 120 pounds you fined me for because you couldn’t cater to my new address- or is your apology just something you say in public in the hope the issue can be lost in private correspondence?
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James Jarman
(@Jargon64) reported
@virginmedia Well, because I am only 95% sure it's a modem problem I also booked an engineer to come out, which I do see but not the order. I figured I'd hedge my bets. Has it overridden and cancelled the order (which is much more likely the cause)?