Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Waltham Forest, Hackney, Newham, Southwark, Tower Hamlets, Islington, Croydon, Ilford, Orpington, Bromley, Bexleyheath, Romford and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Caroline Murphy
(@carmurp) reported
from
Walthamstow, England
@virginmedia No it has not been fixed. The WiFi returned temporarily and it has gone again....leaving my children with no access to essential online learning resources. They have not been able to do their homework all weekend. This is extremely poor service. You need to fix ASAP.
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Rich Homie Yom
(@yomzworld) reported
from
East Ham, England
@virginmedia known outage issue was meant to be resolved by 9:15 am, is still not rectified. Now pushed to 2:15pm. Not acceptable at all
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia your customer service is the worse
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@MickHarkin8 @virginmedia Not talking about a new customer.
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Captain Zongo
(@CaptainZongo) reported
from
Croydon, England
@virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!
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owain gerreyn
(@ogerreyn) reported
from
London, England
@virginmedia what a joke of a company. My broadband was down for months and you continued to charge me now I’ve left you are still trying to charge me!
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia I’ve just been hanging in for 20 mins to let you know I’m leaving so how long will a complaint take !!!!!!! Still hanging on 😤
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Sam Peel
(@SGuggiariPeel) reported
from
London, England
@virginmedia You made it as hard as possible to make a complaint. I would like someone from your customer services to call me, so I don't have to waste yet more time on hold and then explaining the problem to a poorly trained member of staff with a script
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linda holmes
(@pussinpjs1) reported
from
London, England
Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.
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linda holmes
(@pussinpjs1) reported
from
London, England
I have never had any problems with you @virginmedia before and not happy
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Christian Dart
(@DartChristian) reported
from
Sutton at Hone, England
So, @virginmedia recently cut off my mothers services and listed her as “DECEASED” As far as I’m aware, she’s very much alive but I am livid. They promised a letter of apology, they have yet to do it. For a communications company, they’re pretty ******* poor at communication.
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Loris Zubanović
(@LorisZubanovic) reported
from
Ilford, England
@virginmedia No, still no service. I called and they told me it would be back at around 12h, but then got an SMS telling that it would be around 14h. They move that target every few hours.
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
Have u hot a problem with your phone lines @virginmedia Twice I have been in a q for 15 mins to be cut off.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia Also your response to social media is crap
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Angela Peters
(@angiepang) reported
from
Tottenham, England
@jodymedland @bt_uk Don’t go to @virginmedia. They’re just as bad!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia 2/2 you be able to supply a service at a later date.
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Peter Boxer
(@peter_boxer) reported
from
Croydon, England
@virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.
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Sam Peel
(@SGuggiariPeel) reported
from
Poplar, England
@virginmedia Wireless. But the problem is the device (seemingly some kind of limitor) installed by your engineer. That is the specific point I want addressed and I'm fed up of being pointed to generic and useless guidance
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Karen Cummings
(@someonesnan) reported
from
Sutton at Hone, England
@virginmedia Still hanging on 25 minutes you really care about your customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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omar din
(@dino_glas) reported
@virginmedia 4 1/2 hours I have been chasing this up and no further. Whilst waiting for your response I was on call with ure customer service again. Guess what, whilst on hold I was lassed to another dept. What a joke. I have all the names of the people I have spoke to!!
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GINDER
(@GINDER57993461) reported
@virginmedia Your service is highly unreliable
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GINDER
(@GINDER57993461) reported
@virginmedia How can I find out why my internet was down today and how can I claim compensation?
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Mavis of Bushey
(@MavisOfBushey) reported
@vmbusinesshelp @virginmedia Hello, thank you for responding. We managed to get the issue resolved today when your engineer visited. But it’s really unacceptable that it took so long to resolve.
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AllyJC
(@AJCaledonia) reported
@ScottishHeaz @virginmedia That’s grim. I thought I was bad for three different outages in one day. They need to sort this out. So much for the power and reliability of fibre.
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Ed61
(@Ed6114) reported
@virginmedia If you were sorry, as you have said in so many messages, you’d have fixed your appalling service instead of hiding behind social media, the “COVID” excuse and “we’re sorry”
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Emily Pattinson
(@emilyp0203) reported
@CF_Comps9 @virginmedia Same problem here! Service status shows no problems, I run the test, it says there is interference on the cables coming into my home, but I have to wait 24hrs before you’ll look into it. What kind of service is that?!
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omar din
(@dino_glas) reported
@virginmedia I want this issue escalated tbh. Wasted soo much time to get resolved. And will go to ombudsman with this. Shocking experience, abismal customer service. No out the box support. No empathy whatsoever.
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Rosie Checksfield
(@rchecksfield) reported
@virginmedia As I said in my message, the website says there are no problems. After having no internet or TV for three hours I have now had to stay elsewhere as I need access for work
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@𝕆𝕗𝕗𝕚𝕔𝕚𝕒𝕝𝕄𝕒𝕣𝕜𝕃𝕒𝕨
(@OfficialMarkLaw) reported
@virginmedia I'll try & do that later if I have any more problems, thank you.