Virgin Media outages and service status in Coldblow, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 6 outage signals in the last 24 hours around Coldblow, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 14, 7:05 PM GMT+1.
- Internet (79%)
- Wi-fi (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Coldblow, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Bromley, Ilford, Dartford, Romford, Newham, Poplar, Dagenham, Bexley, Grays, Orpington, and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 24 minutes ago |
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Internet | 8 hours ago |
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Wi-fi | 11 hours ago |
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Wi-fi | 16 hours ago |
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Internet | 19 hours ago |
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Internet | 22 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Mark ๐๐ณ๏ธโ๐ (@markselondon) reported from Blackheath, England@virginmedia Broadband gone down again in SE3 8HT area, Iโve reset the hub 3times and still no Wi-Fi or broadband. Iโm using data on my phone again.
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DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice
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Stephen Champion (@Champs707007) reported from Bromley, England@virginmedia Itโs now showing there is a problem. Itโs been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia how do I get my account details if you have never emailed me or sent me and letters. I donโt even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?
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Andee Byford (@BobCratchitt) reported from Poplar, England@virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.
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DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay ยฃ400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia
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Janet E Baldwin ๐ธ (@JanetEBaldwin) reported from Sutton at Hone, England@_andy_pandy_ @virginmedia Outrageous ๐ฑ Iโd cancel my subscription.
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Khaled Miah (@Khaled_Miah1) reported from Poplar, England@virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for ยฃ51.15 whereas new customers get it for ยฃ45 p/m. Where is the loyalty?
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Nick Miller ๐บ๐ฆ (@NickMillerUK) reported from South Ockendon, England@virginmedia somehow you have reset my Dadโs Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?
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Mark ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@WhiskyOneIce) reported from Sutton at Hone, EnglandBe careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia Done this when I canโt give account or anything they say canโt help you donโt think I tried this first
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Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England@PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!
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AJ (@appariciojunior) reported from East Ham, EnglandChecked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia I think you will have to agree this is an unacceptably long time for the repair as itโs already been going on for days?? โThere's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00โ
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Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, EnglandAfter a mammoth session on the phone to 6 of your departments to arrange interim broadband given your service failed in Nov. & won't be fixed to March I spoke to a helpful chap called David in the Customer Care Dept before I was cut off. Can you help reconnect me @virginmedia ๐๐ป
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Mark Connolly (@macon1375) reported from Crayford, England@virginmedia Hah really @virginmedia been trying live chat since 8am and now call but on hold for ages!! Is not on. Causing issues with my work!! #worstbroadband
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โ๏ธ๐ป๐๐๐ ๐๐๐ฝ๐๐ฃ๐๐๐๐โ๏ธ (@NoddyMaccy) reported from Romford, England@virginmedia My phone is now over two weeks late, which isnโt an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. Iโm not gonna pay my bills with no phoneโฆ
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William (@willbassoumba) reported from Camberwell, EnglandVirgin media is down and I actually have to talk to my familyโฆ yuck.
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Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia There is a blockage, that I know - I have had no service since November. I was told it would not be sorted before March 6th. I had been promised 3 call backs from different people in the Exec Department - none have followed up.
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bob (@JohnAllum16) reported@Munchhhhh @virginmedia Typical case of fixing something that wasnโt broken
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Karen (@KarenLancs) reported@O2 @virginmedia had no internet since 7am - intermittent signal! Now says no broadband issues, but still cannot connect - PR5 area - please sort it out!
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tracey johnson (@traceyjohnson44) reported@virginmedia Today my mum that is 92 years old phone went down. It kept calling her emergency line. She has a emergency watch. I called virgin about it. I have to call and help my mum as im her carer. Unfortunately they kept saying her password was wrong.
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Scouse House Bouncy Music (@ScouseBouncy) reported@virginmedia This issue has been around for over 2 weeks, your CS staff are telling customers including staff members there is no issue and "just swap out to the stream boxes" which does not fix the problem! Between Virgin and @skytv there should be a months bill reimbursed for each issue!!
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Caroline (@finn33) reported@virginmedia home WiFi down again. No update on engineer time. Just that theyโre fixing the problem. How can we get this sorted. Seems a bit of heat and your WiFi goes down. What exactly am I paying for?!
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T (@thelauffinduck) reported@david_hollas Their broadband has been ok. Family have it, certainly much better than virgin media. Their mobile phone service was horrific.
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๐ค Nat ๐ค (@malfeasence_) reportedOf course the internet isn't working and it won't be fixed till the 19th Virgin media gotta be the worst company of all time
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ongoing.correspondence (@OngoingAccount) reported@virginmedia You haven't replied to the last DM. I had to make an official complaint to get a resolution. @Ofcom Having had equipment checked and replaced, the connection is still freezing and disconnecting. This suggests the problem is external. #virginmedia
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Joe Stanley (@yosagojimbo) reportedCome on, why does my TV and internet keep going off @virginmedia ? Can't get through the 1st episode of reacher without the whole thing going off....why does your service consistently get worse each year?
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Gary Jackson ๐บ๐ฆ ๐ป๐๐ป (@Gary_P_Jackson) reported@virginmedia problem with sky sports red button? Tennis matches bouncing back to main tennis feed