Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, West Malling, Ilford, Dagenham, Hackney, London, Beckenham, Waltham Forest, Southwark, Newham, Stratford, Romford, City of London, Barking and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| West Malling |
Wi-fi | |
| Ilford |
Internet | |
| Dagenham |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Going for Gold
(@Gold_Accounting) reported
from
South Ockendon, England
SHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia 14 hour wait for a response on your chat bot and I still haven’t passed security. That’s some service
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It went down about 45mins ago again and came back about 20mins later.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. I’ve been waiting over 14 hours? It feels like your customer service team is a team of 1
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
Wow @virginmedia is having a complete meltdown in my area and their automated service is telling me that this "short" interruption to my internet services should be resolved at 10 am tomorrow. That's 14 hours from now! What if my work depended on it?
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Islington, England
@virginmedia I’ve already terminated my service with you since you were unable to get it installed in less than a month.
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anne hill
(@gorgeousuk) reported
from
Bromley, England
@virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves
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Going for Gold
(@Gold_Accounting) reported
from
South Ockendon, England
@BBCNews please help. @virginmedia refusing to make an 87 year old with a heart condition who needs her telephone 24/7 for her emergency button a priority. Not sending an engineer for ANOTHER 6 DAYS.
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Mamba 〽️🦋
(@imbranzo) reported
from
Bromley, England
holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruptions? #daylight_robbery
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
Sutton at Hone, England
@virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal 💔
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hippychic
(@Keldavey) reported
from
Bromley, England
@virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
Sutton at Hone, England
@virginmedia There is a blockage, that I know - I have had no service since November. I was told it would not be sorted before March 6th. I had been promised 3 call backs from different people in the Exec Department - none have followed up.
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Helen Reihill
(@BBLn15) reported
from
Hackney, England
@virginmedia I cancelled my broadband subscription in October and Virgin have kept charging me for landline although other provider inform me that they are providing service I just want to close the Virgin account
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Poplar, England
@virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?
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Steven Peterson 🏳️🌈
(@squeakytoy) reported
from
Islington, England
I called @virginmedia back and they are now saying they won’t be able to install my internet until February 15th, a month after they sent me the modem. They’ve already activated my account and are charging me, but are telling me that shouldn’t have happened and they can’t fix it.
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mark
(@PieFaceMark) reported
from
Poplar, England
Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It's ok for now but evenings are the worst.
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carlos miranda 🇪🇺 🇺🇦 no🌍b 🕷
(@kmirandalondon) reported
from
Tottenham, England
@virginmedia @NatGeoUK "We hope to fix this by 25 January at 16:00" But what's this? Do you really imagine a world where people don't have to work and can stand all your frequent service disruption? #daylight_robbery
-
Going for Gold
(@Gold_Accounting) reported
from
South Ockendon, England
@itvnews please help. @virginmedia refusing to prioritise an 87 year old with a heart condition who needs a 24/7 phone line for her Emergency button a priority. Refusing to send an Engineer for ANOTHER 6 days.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Sutherland
(@MattSutherland4) reported
@virginmedia hi there. I should have known better but moved house and stuck with virgin. You installed kit this morning but still not activated. Usual service resumed. 😡
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Dan
(@dan__swain) reported
@virginmedia Hi, I've been generally happy with you, but have noticed a severe slowdown since Feb 14th for me in E12.. down from 212mbps to around 80mbps with variance. I ran the check and it says it's fine, but clearly not.. Are your aware? This is wired Ethernet to hub.
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9inaRowHereWeGo
(@7inaRowHereWeGo) reported
@virginmedia new install today and it wasn't working when the engineer left and it's still not working
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Wee Mandy
(@M_a_n_d_e_r_s_) reported
@virginmedia My mum has been trying to leave but is being given the run-around at every turn. This is despicable behaviour towards an older woman who struggles at the best of times with IT. Logged a complaint and still heard nothing! What on earth are we to do now? #help
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Afton8
(@Afton818) reported
@justh38 @zeninternet @virginmedia You couldn't do better. Excellent customer service. Never had anything go wrong that wasn't due to OpenReach. Price does not increase - what you pay on joining you pay at the same rate unless you upgrade your connection. Go for it !
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Toks Aruoture
(@toksaruoture) reported
@virginmedia I need help accessing my account online. I am told to dial 789 to rest my password. I can't dial out as I'm abroad and my phone appears to be barred from international calls. Can't text or receive texts, can't call, can't log in.
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Farhan
(@farhansaeed1998) reported
@virginmedia SORT MY BROADBAND OUT!! ITS ABSOLUTELY AWFUL.
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Anna
(@Anna_the_Gamer) reported
@virginmedia @LeeMere28684478 Same here in Telford, Shropshire any eta on a fix? Loss of connection all day and still the same now.
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Christopher Z. Dlamini #RNLD
(@chris_dlamini) reported
@virginmedia Who keeps switching off my signal when l am working from home?
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Michael Williams
(@MikeyW) reported
@virginmedia are you experiencing service issues?