Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 01/28/2026 03:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Orpington, Poplar, Harringay, Ilford, Croydon, Hackney, Islington, City of London, Southwark, Romford, Bexleyheath, Newham, Waltham Forest and Sevenoaks.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomOrpington Internet

Community Discussion

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Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • discobabe76 DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice

  • discobabe76 DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay £400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia

  • BBLn15 Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

  • BBLn15 Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

  • discobabe76 DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 8/ have to pay if it came down to a third party router intimating that the fault was mine. No appointment till Thursday! I tried to explain that I care for an elderly lady and he wouldn't let me speak and kept interrupting me which was incredibly rude. I advised him to let me

  • BobCratchitt Andee Byford (@BobCratchitt) reported from City of London, England

    @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

  • discobabe76 DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 1/ I've been without internet access since last night. I called this morning at 830 and did reset as told, didn't work so was told it'd be passed on to network engineers and they'd get back to me if it didn't come back on within the hour.

  • discobabe76 DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working

  • BBLn15 Helen Reihill (@BBLn15) reported from Hackney, England

    @virginmedia Please as I have been paying for service

  • blackheathma Amanda Birrell (@blackheathma) reported from London, England

    @MartinSLewis It is the worst company I have ever dealt with and I’m now actively discouraging others to use Virgin Media. Cancelling is also very difficult and deliberately so

  • BobCratchitt Andee Byford (@BobCratchitt) reported from Romford, England

    @virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I don’t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests

  • nathantalbot Nathan Talbot (@nathantalbot) reported from City of London, England

    (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

  • tlcko1882 Burnley Dave:Not woke just human.💙🌈🍺🇪🇺 (@tlcko1882) reported from London, England

    @journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.

  • discobabe76 DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 9/ speak but he kept interrupting me. He had no help for me for having no internet for 6 days. He kept sighing and refused to put me through to anyone who could offer anymore help.

  • discobabe76 DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia No as I look after an elderly lady with parkinsons on Thursdays which means she doesn't get to get out of the house if I don't see her. So it's booked in for Friday. What help doninhave till then? Or reimbursement? I'm free every day after 3pm & I'm free Tuesday all day

  • LaurenLFlower charlie and Blossom (@LaurenLFlower) reported from Romford, England

    @virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.

  • Ivan_D_Crypto Crypto Ivan (@Ivan_D_Crypto) reported from Hackney, England

    @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

  • discobabe76 DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 11/ I've never been 6 days without internet and help was much more available in the past with virgin. Now, customers are being left high and dry.

  • discobabe76 DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??

  • discobabe76 DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 4/ I work from home so asked what can I do in the meantime? No help given. I asked to speak to a supervisor. Waited 15 mins to speak to Supervisor ( 45 mins total already spent on phone)..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • scoobyandy Andy Ram (@scoobyandy) reported

    @virginmedia can someone with some commom sense and value on customer loyalty get in touch. We've currently no need for tv or landlines at all, yet if I switch to M350 only, you want to charge me a fortune. Why do new customers get it for £29 yet my price is £46?! 16 years..

  • StephenAGould1 Stephen A Gould (@StephenAGould1) reported

    @virginmedia Value for money. You're having a laugh. A system that's continually going off. Having to reboot every two to three days. Customer service none existent. Having to message a bot just to report a failure.

  • CharlesDeBarros Charles De Barros 🇧🇷🇬🇧💎 (@CharlesDeBarros) reported

    Sorry, @virginmedia but an increase of 20% on my monthly bill from 1st April is as a bit too much. I understand the cost of living issues and high costs of maintaining the services, flaky at times I must say, but my bank account refuses to agree. Time to move on.

  • travelerash191 ASH (@travelerash191) reported

    @virginmedia so virgin has once aging left very vulnerable customer in very bad situation due to there lack of correct notes taking and very unhelpfully agents completey unacceptable conduct from such big firm please sort out

  • MarcoGi62686315 Marco Giordano (@MarcoGi62686315) reported

    @virginmedia The issue is with fiber cable outside which seems to have a breakage or a fault. Your tech says that a third party service should have fixed that issue yesterday but nothing has been done yet and no resolution is provided. You should give me a resolution time, not me.Totally bad

  • kt_binns Katie Binns (@kt_binns) reported

    I've saved £288 on #broadband haggling with VirginMedia on its chatbot/WhatsApp: monthly deal of £48 was set to rise to £55. Got it down to £31 by saying I was considering new customer offers elsewhere+sending screenshot of a £30 TalkTalk deal. All while watching The Walking Dead

  • Joaddyjo Jo Addison (@Joaddyjo) reported

    @virginmedia Ha well it could not be worse - I will add it to my complaint and contact the CEO

  • hjnaps Hamers ☘️ (@hjnaps) reported

    @virginmedia Hey, I'm having an issue with my grandad's landline. It just keeps ringing but isn't ringing on his end. He had a back up line installed bc he has dementia and is vulnerable but it seems to be doing the same thing. Is there any way you could check this for me?

  • AstridRuzzene Ruzzene (@AstridRuzzene) reported

    @bramptonowl @virginmedia I completely get it, I have done the mistake to renew my contract last summer and since September there has not been a month with no connection issue

  • _aaroncater_ Aaron Cater (@_aaroncater_) reported

    @virginmedia what’s going on? I have no access to any of my services in PL71XH this morning. TV, broadband and home landline all down?