Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Bexleyheath, Ilford, Hackney, Romford, Harringay, Snodland, Waltham Forest, City of London, Croydon, Newham, Dagenham, Woodford Green and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| Bexleyheath |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Jay Bourley
(@drummerJ83) reported
from
Sutton at Hone, England
@virginmedia Hi thanks already tried lots of this and we've only had the problem for past couple of days so I can't see why it would be an issue with the Ethernet cable or positioning.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Try and do a help chat on @virginmedia connect app I bet you will still be there the next day waiting for a response or if lucky had one reply 12 hours later asking for you name
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia You seem 2 4get I have full house Serv costs over a £100 which means betw. hours of 5.30am and 8pm I haven’t got the time to **** around for a week worth of questions taking 24hrs to get a response only to find it’s been ended by them as I didn’t answer in two hours! FFS
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Wayne Sumner
(@bexhoops) reported
from
Crayford, England
@rajeevdatta @RuislipR @virginmedia My problem is...I live right at the furthest point from the bt exchange so by the Time it gets to me it’s as slow as hell..that’s why I went virgin...expensive
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graham wilson
(@dankennik) reported
from
Leybourne, England
@dancludlow 4 bloody fraudulent calls today, 2 claiming to be BT "internet has been compromised " 1 BT loyal customer 35% off something or other. (I'm virgin media) and finally £30 gift from some marketing....I put phone down.
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Stefan ANASTASESCU
(@StefanANASTASE3) reported
from
Bromley, England
@virginmedia Hi it’s with Media. Need to cancel subscription to Sky Premier channels and that requires 30day notice, which I haven’t been able to do for the last 30days...and it keeps rolling into another month and so on...
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Martin Phillp
(@PlexNetflix) reported
from
Camberwell, England
@Emily_Benn @virginmedia I use their mobile service, but wouldn't touch the cable with a bargepole. It's oversubscribed in London.
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Jimmy Dean - on the cover of a magazine
(@Br00zR) reported
from
Romford, England
@virginmedia Right. Disconnected for a third time. I’m just going to cancel my direct debit. I don’t have time for this nonsense. You lot sort it out your end.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia @CooperativeBank I’d like you 2 claim back all my DDs from @virginmedia as I’ve not provided me with the services they charge for having to write this via 4g as I can’t connect via BB says try again, did with 4G works fine now. Please also cancel all DDs. now
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia Got a message from your team saying our local issues had been fixed yesterday, and yet the service was down this morning for over an hour and it’s down again now.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@JasonHodge71 @virginmedia happened to me tried explain the issues I was had after a 45 min wait. He then kept talking over me when I called him about it he hung up. Seems par for the list of these Indian call centres. Have you noticed that you only get a UK based agent when you say your leaving
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Jason Carlin
(@jcarphotography) reported
from
Romford, England
@philsteer64 @virginmedia Ditto. Exact same issue
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia The link only takes me to our messages nothing else, Normal service resumes!!! Every conversation with virgin is a mess and waste of time!
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Claire Williams
(@claire_m_willia) reported
from
Gravesend, England
@virginmedia your customer service is an absolute joke won't ever be using you again . Worst customer service ever !!!!!!!!!
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Sheila Lakey
(@sheila_lakey) reported
from
Sutton at Hone, England
@virginmedia Due to changed circumstances I need to transfer WiFi into my name. Emailed acc transfer form with I.D on 28/4 - no response. Called you on 22/5 (cost me £22. 26) told this would be chased. On 16/6 Contacted on line chat - useless so called at further cost still no help!
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The Chief
(@AndyGixxer46) reported
from
Bromley, England
@virginmedia The complaint was about my address in the first place, I was advised you didn't have any forwarding address for me now your saying you have multiple.
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John Briggs
(@JohnJohnb471) reported
from
London, England
Just want to say after being a long standing @virginmobile and @virginmedia customer for many years I had it with their appalling customer service and excessive charges. Don’t use them people they don’t deserve our business
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Anna Parry
(@anna_fran) reported
from
Bromley, England
Anyone know why the broadband is down on @virginmedia in the BR3 area. This is the 3rd time in less than a week. It’s starting to get very boring, not to mention inconvenient
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
Lately Virgin Media hasn’t been very good at all. I never used to have issues with it.
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Jay Bourley
(@drummerJ83) reported
from
Sutton at Hone, England
@virginmedia Hello, I've tried rebooting the hub and it has made it worse. There was nothing listed on the site as a problem for my area. I can't get through anything on Netflix without 4,5 maybe 6 stops to buffer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Thomson
(@MarkoT1989) reported
@virginmedia Tried your call centre yesterday (as did my dad as he is also looking to cancel) and was cut off whilst waiting. Nobody has bothered to reply today via WhatsApp (again) after being passed to cancellations this morning.
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💞
(@mo_onlightae) reported
@virginmedia I had emailed them my complaint of my contract becoming too expensive and they offered me a new one. So it’s not a formal complain in that sense and there is nothing on my vm. Thank you for your help
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Moore
(@Cockney_Moore) reported
@virginmedia Yes I have and the call handler was very nice. This issue has been going on for a very long time and I don't feel it's fair as I have a very demanding job, 2 kids so I don't feel I should have to chase this all the time!
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Alex M
(@Rivermansky63) reported
@linannlum @virginmedia Awful
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Glen
(@RabidSalmon) reported
@virginmedia Well you did it for @mermhart yesterday or is it only high brow celebs you help so you can show lots of people just how good your customer service is? Personally I find it absolutely shocking! How about helping out the little guy because that last reply was laughable!
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GIFTS_promo
(@gifts_promo) reported
@virginmedia @nikuksoc Usage increased... quality of service decreased! Can't even call Customer Services at 6.30pm on a Sat night anymore! No increases justified, you are just rip-off merchants, your tech is crap, worse broadband in the country. You should be reducing prices for being so f'n useless!!
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Ian
(@iToon9) reported
@virginmedia Yes there is but I had issues for over 7 months and they have never been resolved get past from pillar to post it’s a shambles
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kay burry
(@kaykey43) reported
@virginmedia I simply wanted to close my account. Tried all day yesterday via WhatsApp but had no reply other than you’re in a queue. Spoke to 4 people today, got hung up on twice then almost bullied into not cancelling. I can honestly say it’s one of the worst experiences I’ve ever had!
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Morag Archibald 🍑🏴
(@morag_archibald) reported
@linannlum @virginmedia Cancel the direct debit and send them a cancellation email. Hopefully that will help especially when they don’t get any money.
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Karlos
(@Snypa666) reported
@virginmedia Kept transferring me, bills to customer relations to sales to complaints to customer relations again. All saying they can’t help and would transfer me.