Virgin Media Outage Report in Coldblow, Greater London, England

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Newham, City of London, Orpington, Southwark, Islington, Ilford, Croydon, Bromley, Poplar, Hackney, Romford, Caterham, Harringay, Waltham Forest, and Longfield.

City	Problem Type	Report Time
Newham	Internet	20 minutes ago
City of London	TV	46 minutes ago
Orpington	TV	22 hours ago
Southwark	Internet	23 hours ago
Islington	Internet	1 day ago
Southwark	E-mail	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

• 
  Nathan Talbot (@nathantalbot) reported 1 minute ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Annie Caird 🌻 (@AnnieCaird) reported 6 minutes ago from Islington, England

  @virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT

• 
  Crypto Ivan (@Ivan_D_Crypto) reported 13 minutes ago from Hackney, England

  @hummzak We at Virgin Media have a brand new IPTV service for 35 pounds flat fee, no monthly subscription + you get installations and service support, so it if breaks well fix replace it at no cost. Let me know if your interested

• 
  radz (@rtkosha) reported 14 minutes ago from Stratford, England

  virgin media was asking for my customer’s card details over the phone which i found suspicious but he goes to me “i ain’t got anything in the bank for them to nick anyway hahaha” 😭😭😭

• 
  DragonFish 🇬🇧🇪🇺🇮🇹 (@discobabe76) reported 17 minutes ago from Sutton at Hone, England

  @MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay £400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 19 minutes ago from Romford, England

  So @virginmedia want £288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!

• 
  anne hill (@gorgeousuk) reported 20 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Andee Byford (@BobCratchitt) reported 21 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  anne hill (@gorgeousuk) reported 21 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Helen Reihill (@BBLn15) reported 32 minutes ago from Hackney, England

  @virginmedia DB was dealing with this issue but has not responded since lunchtime Friday

• 
  Illy Mus 💙 (@illymus) reported 32 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Bernie Biggs (@Biggsy58) reported 34 minutes ago from Bexleyheath, England

  @virginmedia putting their tariffs up by 17.3% from 1st April - that’s 3.9% over the Retail Price Index Inflation of 13.4%…people getting nowhere near this sort of increase in their pay packets…hang your heads in shame especially in a cost of living crisis.

• 
  Helen Reihill (@BBLn15) reported 38 minutes ago from Hackney, England

  @virginmedia How long is due course? I’ve already spent hours on this issue with no resolution. I started this chat conversation on Wednesday 1st February. Wouldn’t you agree the customer service from Virgin is woeful?

• 
  Andee Byford (@BobCratchitt) reported 43 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Andee Byford (@BobCratchitt) reported 48 minutes ago from Romford, England

  @virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I don’t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests

• 
  Kathy B (@KathyB05775264) reported 52 minutes ago from Tottenham, England

  @virginmedia my internet is down. Is there a problem in the N18 area

• 
  Lewis Allen ⚒ (@_Lewis_A) reported 53 minutes ago from Romford, England

  On phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.

• 
  anne hill (@gorgeousuk) reported 55 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  charlie and Blossom (@LaurenLFlower) reported 56 minutes ago from Romford, England

  @virginmedia Hi I have an issue with my current plan? It says I’ve cancelled my O2 benefits but I never received the sim nor did I cancel.

• 
  David Ball (@dicksielives) reported 59 minutes ago from Romford, England

  Hi @virginmedia I ordered a new phone via my wife (who is already on Virgin mobile) last Friday. I was told to wait for a confirmation email which I still have not received. Can you help? I have the order No.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stewart Rice | Gfinity (@ScruffLord) reported 15 seconds ago

  @AceTrainerLiam @virginmedia Their 1Gb service when we had it was shocking, zero ability to speak to anyone and no-one knew what they were doing with the technology. If you're looking for consistency at 1Gb I hope you find it if you get the upgrade. We left them thanks to their 1Gb service.

• 
  TerraceFabulous (@TerraceFabulous) reported 6 minutes ago

  @virginmedia Tried it but no one came to help...it’s just full of people moaning or offering expensive solutions.

• 
  Sarah Greenan (@weessquiral) reported 8 minutes ago

  @virginmedia I specifically spoke to 2 teams yesterday to ensure we wouldn’t be pushed again- both assured me it would be happening next week. For someone to have changed their mind today! Really very very poor. We are home workers, working on data, (that we were having to pay virgin for)

• 
  JDub.EXE (@JDub_EXE) reported 8 minutes ago

  Akin to "watching paint dry" or "moving at the pace of treacle", I would like to add "waiting in the queue to speak to a member of the Virgin Media Customer Relations messaging team" to things that very slow and very boring. Granted, it's not as catchy, but you get my point.

• 
  Lulu (Raluca) Chioveanu (@RalucaChioveanu) reported 9 minutes ago

  @virginmedia Besides the fault last night , I am having poor service every day for the past 5 months or more and can not work as the internet is dropping and also the coverage is poor Called numerous times and still no solution

• 
  sam (@Smeaghan_) reported 13 minutes ago

  Honestly, me cancelling my account with virgin media wifi for my flat in London has somehow ended up with a collection service appearing at my mum’s house in Liverpool

• 
  LettWalking (@CornwallCanuck) reported 15 minutes ago

  @virginmedia Done, but not. ChatBot questions with no bearing on the issue. Finally got agent choice, but wait is hour, so not hanging on. Have delivery tracking number, so customer using my number can be identified, but @virginmedia - a comms business, has so many barriers to communication

• 
  TJ23 a.k.a TeknoJoe23 a.k.a Joey De'cino (@TechnoJoeThaHoe) reported 16 minutes ago

  Anyone in the UKs virgin internet down? #virginmedia

• 
  Aston (@AstonLive) reported 19 minutes ago

  @virginmedia No I’d much rather you just come out and fix it or give me this not happen money back and I’m going to sky it’s ridiculous I shouldn’t be paying this much money for it to not connect to the TVs most the time or the phones and always be laggy and and disconnect me on the Xbox

• 
  janet mckenner (@bijoulandlord) reported 23 minutes ago

  @virginmedia Hello twitter virgin. Please help me - yesterday I got a letter saying we are sorry you have made a complaint please give us 28 days to look into it. And today I have an email saying your charge is £40 Direct debit will be taken .... I was expecting a refund!!!