Virgin Media Outage Report in Coldblow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Harringay, City of London, Croydon, Newham, Poplar, Southwark, Ilford, Bromley, Waltham Forest, Longfield, Islington, Dagenham and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia Internet has just gone down again. Much love and no surprise. Regards. #NotRobert
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia Not now that we have invested in a £300 mesh WiFi system so we can get WiFi across the house as the router is pointless. And apparently the issue is with the infrastructure in the Sotih Croydon area so intermittent broadband is to be expected 🙄
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
All ******* weekend on to @virginmedia about their shit service and absolutely nothing
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Richard Wynne
(@RichWynne1979) reported
from
Hackney, England
@virginmedia Still terrible . Currently using 4G in my living room
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia Hi CW, thanks for the update. It's been over 72 hours and the phone line still isn't working. Appreciate that these are difficult times for everyone but that's a long time to not have a service. It's your senior managers who need to sort themselves out.
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Lee
(@Leeirons) reported
from
Walthamstow, England
Absolute woeful service from @virginmedia 😡 Pay out nearly £40 a month & the last 5 days has been nothing but problems! No service AGAIN today! Working from home & no internet is costing me money for not being able to work! Not happy!!!
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is ******* ****, sort it outttt
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Stephen Pemble
(@Pemble93) reported
from
Romford, England
@virginmedia I’m moving house, your telephone message tells me to go online, online tells me to call. HELP.
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues
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karen
(@karlea45) reported
from
Camberwell, England
@virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service
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Modern Eccentrics
(@ModernEccentric) reported
from
Hackney, England
@virginmedia every afternoon this week we’ve lost our internet connection... no excuses, no response, your service is not adequate or acceptable!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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Joana
(@joana_ferreira1) reported
from
Sutton at Hone, England
@virginmedia I've been without broadband this past 2 days😤its been weeks of instable Internet and now it doesn't work at all.I contacted customer service that always tell me that a engineer its solving the problem but still no Internet
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Tim Naik
(@Timnaik) reported
from
Camberwell, England
@virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..
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Francesco Crea
(@FcCrea) reported
from
Tottenham, England
@virginmedia Hello, your problem with the intermittent connection is happening again... WiFi works for 30 mins and then stop for 3/4 minutes.
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia Just logged back into my account and new fix by is now 2.45pm 21st May. That's insane.
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Miguel
(@agathodaimonix) reported
from
Hackney, England
got a phone call from a representative of @vmbusiness told them that I won’t talk to them unless they provide an email so I can track who I am talking with. the response: goodbye and hang down. Virgin Media Business customer care is the worst I ever experienced.
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Tariq Khan
(@Vintage_gent22) reported
from
Poplar, England
@HugoBaritone @virginmedia You should be able to get money back as they should be providing a good service, I have worked in this sector before
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nazanin Ashkboos
(@AshkboosNazanin) reported
@virginmedia Thanks! Will I definitely get through? I’ve been calling your costumer services for a year now. They have told me they will call me back (still waiting for this call) and nothing has been done. I don’t want to be let down again
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Teresa Bulford-Cooper MSc
(@TeresaBCooper) reported
@virginmedia I have managed to get through today and (reluctantly)paid everything off and shutdown the account. I was promised a call on Wednesday but never happened hence me phoning again today! I will NEVER use Virgin again for anything. So unprofessional and full of empty promises.
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Claire Lawson
(@Claireolskool) reported
@virginmedia Been there done that already. You are in breach of the terms of contract due to not upholding agreed service delivery. Please advice how I end my contract
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Viscount Kingston
(@JohnBSylvester) reported
@virginmedia No...this needs correcting NOW; this isn’t the first time we’ve had problems with Virgin and your customer service sucks!
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julie reid
(@juliereid81) reported
@virginmedia I have submitted 3 complaints about a fault,twice I've asked for it to be escalated, you haven't responded at all. Next step ombudsman unless you can help? very poor service.
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Ramz
(@RamzR_) reported
Wow when I say I’m getting ripped off by Virgin Media😭 I pay for 1000 down & I get 200.. the uploads fine but I may aswell pay for a cheaper package
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Nazanin Ashkboos
(@AshkboosNazanin) reported
@virginmedia I even purchased a booster and it didn’t help. Its more of an issue that it has to be constant reset. The connection is not strong enough even when we are in the same room as the hub
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ScrewFlawless
(@ScrewFlawless) reported
@virginmedia broadband down in Dublin 9 for hours now, impossible to get through to you over the phone, what’s happening?
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Jasmine Ellis
(@JasmineEllis_) reported
@virginmedia Nope, says no known issues 'WN6 8HW'
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Paspinall 🏳️🌈
(@paspinall42) reported
Do love it when @virginmedia has been at snails pace all day, the issue they *claim* should be fixed in just over 10 minutes... but the same status also claims the engineer hasnt even started working on the problem but is on the way and has been for 9 hours !