Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 12/07/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Waltham Forest, Hackney, Newham, Southwark, Tower Hamlets, Islington, Croydon, Ilford, Orpington, Bromley, Bexleyheath, Romford and Harringay.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomWaltham Forest Internet
United KingdomHackney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • J0111C JC X Æ A-01 (@J0111C) reported from Stone, England

    @virginmedia how do I find out when my current deal ends??? Cos in all honesty you’re the biggest **** sandwich of a firm I’ve ever dealt with.

  • tomthemac tom 'easiest deal in history' parkinson #FBPE (@tomthemac) reported from Tottenham, England

    @MrKenShabby @virginmedia Dump them. Get @zeninternet FTTC or even FTTP if you are lucky. Much more reliable. On average faster too. Less contention (sharing with other users) of bandwidth advertised. Never looked back...

  • georio123 George (@georio123) reported from Eltham, England

    @virginmedia Been trying for the past 2 weeks to cancel my subscription with you. Appalled by your customer service. I’ve tried online, phone, text, letter and live chat. How can I arrange this please? Thanks, George.

  • cycleoptic cycleoptic (@cycleoptic) reported from Islington, England

    @virginmedia @JanHammersSon I’ve no internet in N19 no problems reported on status, logged into test..,.. you have broadband problems.... really?

  • mrrob74 Rob (@mrrob74) reported from Sutton at Hone, England

    @virginmedia You’ve shown a trailer for #McMillions, saying it’s available on Virginmedia on demand. I can’t find it anywhere! Please help.

  • abreybugg Michael Abrey-Bugg (@abreybugg) reported from Whyteleafe, England

    @virginmedia My virgin broadband has not been working for 3 days and due to be fixed tomorrow, however virgin text made sense to me - help

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?

  • th3Jud3 Geo-Jude FCCT (@th3Jud3) reported from Croydon, England

    @virginmedia Been trying to get in touch for 3 weeks via “contact us” Chat as instructed via phone line. No response. Please help.

  • DaleMC_ Dale 🔶 🦁 (@DaleMC_) reported from Camberwell, England

    12 hours without service is rather poor @virginmedia

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    Mum is shielded and home alone. Her landline stopped working, after 6 days @virginmedia came to fix. Engineer couldn't fix so said would escalate. Mum chased again today and calls been closed! So far cost £21 in calls. #virginmedia, is that how to treat vulnerable customers?

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia I'm told the engineer has closed the issue from his end and they will have to raise a level 2 again and will be in touch within 48 hours. Dies this mean the issue is still open?

  • niallkelly9889 Niall Kelly (@niallkelly9889) reported from Croydon, England

    @virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia The engineer said he was unable to fix and said would escalate and she would get an update by 13.30 yesterday afternoon. No update was sent so she phoned today to be told the call had been closed

  • SimonBucks Simon Bucks (@SimonBucks) reported from London, England

    @virginmedia It was down for the whole of yesterday. Came back eventually in the evening but too late for my working day. Please can you tell us what the problem was. The service is really flaky and for the price you charge I would expect 99.9% reliability.

  • KaroAnderson Karolyne Anderson (@KaroAnderson) reported from Eltham, England

    @virginmedia How do you send an engineer to my house to take away a hub that works and leaves me with a new one that hasn’t worked since he installed it? I was on the phone for 25 mins to customer services and got cut off at 7:30pm because the lines closed!

  • andycairns Andy Cairns (@andycairns) reported from Romford, England

    @virginmedia No service again in RM2. Last speed test showed 3mbps when I’m paying for 500. Only option to cancel my account involves sitting on a premium rate number for an unspecified length of time. This is awful service.

  • followsonal Sonal Bhardwaj (@followsonal) reported from Poplar, England

    Virgin media network has collapsed since morning. Very freaky. In #london @virginmedia #virginmedia #Connectivity

  • RichardGreenla1 Richard Greenland (@RichardGreenla1) reported from Bexleyheath, England

    @virginmedia The issue has been closed apparently. She has been told that someone will contact her in 48 hours.

  • scroogio Neil Cole (@scroogio) reported from Camberwell, England

    Any chance of a reply please @virginmedia - nobody responds on your instant message service either

  • joy_coutts Joy Coutts (@joy_coutts) reported from Romford, England

    @virginmedia no WiFi is there an issue in Romford ? the service is getting worse daily. Like many have to work from home, very disappointed in the service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AzzaHoop Azza (@AzzaHoop) reported

    @virginmedia 'We’re the only MNO in the UK who isn’t planning to reintroduce daily roaming charges this year.' But you've put your prices up for your broadband. Your customers aren't stupid.

  • mikeholmes147 mycombs (@mikeholmes147) reported

    @virginmedia So “ring a line that cuts you off” is the best advice you have? And “we’re working hard to resolve this” is the same bollocks you’ve been spouting since November. Obviously not working hard enough.

  • MarkyMooUK 🐮The Land of Moo!🐮 🏳️‍🌈🏳️‍⚧️🇪🇺 (@MarkyMooUK) reported

    @NadineDorries @virginmedia @O2 Same old Tories. Can’t help but lie, lie, lie! #ToriesUnfitToGovern #ToryLiars

  • WebberDesignLtd Webber Design Ltd (@WebberDesignLtd) reported

    @virginmedia And in the same lockdown, my Virgin Home broadband was mysteriously cancelled/disconnected. Nobody could tell me why and I had to jump through hoops to become a new customer after more than 15 years with Virgin.

  • RegionNe16 NE16 REGION (@RegionNe16) reported

    @virginmedia Already spoke to them, my concern is going through existing customer channels resulted in being ignored. While going through new customer channels resulted in being answered straight away. Doesn't look good.

  • JFRitte Jim FR (@JFRitte) reported

    @BorisJohnson @virginmedia @O2 NONE OF THIS WAS DOWN TO YOU! You’re a parasite. A leech. A good do nothing lazy entitled waste of space. #JohnsonOut

  • davidsmyth10 David (@davidsmyth10) reported

    Goes to @virginmedia with a legitimate issue for issue not to be resolved for them to try and upsell a new package, poor service

  • Learphollach Eoin De Héatún (@Learphollach) reported from Neillstown, Leinster

    @BorisJohnson @virginmedia @O2 What network are you on?

  • GrahamJ97 Graham J (@GrahamJ97) reported

    @NadineDorries @virginmedia @O2 We should never have left the EU. The referendum should never have been held.

  • gerrard80466546 gerrard (@gerrard80466546) reported

    @NadineDorries @virginmedia @O2 Why is it just because we have left the club we can’t still use the facilities. This is preposterous! Thank god we left that terrible club.