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Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: City of London, Poplar, Croydon, Barking, Gravesend, Newham, Ilford, Southwark, Hackney, Caterham, Islington, Waltham Forest, Dagenham, Tower Hamlets, and Orpington.

CityProblem TypeReport Time
City of London Total Blackout 2 hours ago
Poplar Internet 21 hours ago
Poplar Internet 1 day ago
Croydon Internet 2 days ago
Barking Internet 2 days ago
Gravesend Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

  • ferrari1fer86
    Alan Ferrari (@ferrari1fer86) reported from Romford, England

    @virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @virginmedia Phoned, and as expected; they can't just "put this right". The equipment and service are working fine. That the dish is broken and there is little slack to enable me to bury the cable deeper is due to local engineers. Will just have to dig trench, break cable and wait again!

  • Miss_Toppin
    Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.

  • tripodmatt
    Matrim Red Hand (@tripodmatt) reported from Islington, England

    @virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?

  • PrivArsenalFtbl
    Z (@PrivArsenalFtbl) reported from Tottenham, England

    I give up with @virginmedia, I just renewed my contract as well **** you pieces of shits

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @virginmedia That's my issue; in terms of service, it is resolved. Thr cable was previously buried (all be it not that deep), & I would have liked it to be again. My suggestion was leave slack so I could bury it. That message wasn't passed on to the 3rd party engineer. What would you advise?

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

  • tonyps1977
    Tony Patis-Stannard (@tonyps1977) reported from Romford, England

    @virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…

  • PL13Les
    LES ⚒ (@PL13Les) reported from Sutton at Hone, England

    What is going on with the horrific intermittent WIFI connection in SM5 for the past week. Website says there is a problem BUT have to wait til Friday for an engineer. Abysmal performance @virginmedia

  • vmrampulla
    Vincenzo Rampulla (@vmrampulla) reported from Poplar, England

    @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

  • Richard09499442
    Richard Noble (@Richard09499442) reported from South Ockendon, England

    @virginmedia im trying to sign in to my virgin account says i need to verify username in email i click verify & it says I've already verified username and so the circle of misery begins again, please help & dont say phone virgin as i cant get through or cant understand Filipino!

  • Miss_Toppin
    Miss Toppin (@Miss_Toppin) reported from Croydon, England

    @virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.

  • LockeyJordan
    jordan lockey (@LockeyJordan) reported from Sutton at Hone, England

    @virginmedia I am not paying the bill until you fix your ****** internet plus your trying to scam us by raising our bill to £225 even though it's supposed to be £130 and we have never missed a payment

  • Katie3boys
    Katie Haisman (@Katie3boys) reported from Eltham, England

    @virginmedia shocking service with the internet

  • dionnepat2000
    Dionne (@dionnepat2000) reported from Walthamstow, England

    @vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!

  • DelDelovely
    Deli (@DelDelovely) reported from Eltham, England

    So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

  • J4Y_DEE
    Justin 🇺🇦 (@J4Y_DEE) reported from Gravesend, England

    @virginmedia @VMHelpDesk Broadband down in my area, this is frustrating. Reckon it’ll be fixed by 9. No tv & Broadband during the school holidays

  • LockeyJordan
    jordan lockey (@LockeyJordan) reported from Sutton at Hone, England

    @virginmedia Your customer service is the worst I have seen

  • BeckyKellyNews
    Becky Kelly (Göllner) (@BeckyKellyNews) reported from Hackney, England

    @virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • itsprxya
    mrs ziyech (@itsprxya) reported

    omd virgin media can suck my toes this is the worst my wifi has ever been wtf

  • MarkNotagovbot
    Mark (@MarkNotagovbot) reported

    @virginmedia Another day wasted trying to contact Virgin media. Last time was trying to get through by phone, this time it was waiting for response on messaging service. My installation was completed today ( 3 weeks late) The cable just comes out of the wall. Help!

  • G7OEA
    Phil Foulkes (@G7OEA) reported

    @biglesp @virginmedia @cjdell Are virgin media asking to you tell THEM there is a on THEIR network?

  • Annette_at_home
    Annette_at_home (@Annette_at_home) reported

    @virginmedia Your service is atrocious -I am paying £40 a month for 1.5 download. Get in touch!!!

  • toniusward
    Finton Worsnip (@toniusward) reported

    @rajgillwho @virginmedia Same 0730-1930 daily since 19 nov. Estimated fix date now 30 nov, no warning, no apology, status check says ‘no known issues! They say is not a faiult but improvement work #virginmediadown

  • sam_sugarman
    Sam Sugarman (@sam_sugarman) reported

    @virginmedia I have never experienced such terrible service from an internet provider in my life. 1. Since we joined in September, we've had at least 2 full days of no service at all (in the middle of lockdown!) and when we have had service, its been slow at best...(cont)

  • Karly_1979
    Karly Appleby (@Karly_1979) reported

    @virginmedia I’m losing the will to live. Paying full price and getting rubbish service. Internet continually cutting out. Been told numerous times engineer coming out and still nothing. Hours on phone messages on app waiting days for replies then getting cut off 🤬🤬

  • markjdenn
    Mark J Denn (@markjdenn) reported

    @virginmedia been trying to get someone to sell me a booster for my broadband HELP chat and call back obviously not working

  • johnston_vj
    vicky (@johnston_vj) reported

    @virginmedia We’d love to having signed up with virgin on 21/10; however despite one engineer visit you’ve still not connected us to your service. Currently, we are being charged for a service which is not being delivered. All attempts to contact, and complaints, have not been answered.

  • CheeseSlices
    Dermot Bolton (@CheeseSlices) reported

    @davidjwbailey @virginmedia We only get broadband from @virginmedia now. Money saved goes on service subscriptions that we actually want.