Virgin Media Outage Report in Coldblow, Greater London, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Coldblow, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Newham, Southwark, Dagenham, Orpington, Poplar, Ilford, City of London, Hackney, Barking, Gravesend, Caterham, Islington, Waltham Forest, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 36 minutes ago |
|
Newham
|
Internet | 2 hours ago |
|
Southwark
|
Internet | 14 hours ago |
|
Dagenham
|
Wi-fi | 16 hours ago |
|
Croydon
|
Total Blackout | 18 hours ago |
|
Southwark
|
20 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Sarah Joanne King (@caking_it) reported from Bromley, England@virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...
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Adam Moore (@hhukradio) reported from Walthamstow, EnglandSecond week of slow Internet packet loss and a generally intermittent #virginmedia connection. Sort them out @ofcom
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Paul Fleming (@MrPJFleming) reported from Hackney, England@carolewilliams @virginmedia My experience was truly dreadful. Friends say the same. Just a very deaf, very arrogant company. Never again
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Graham Leggett (@minfrin) reported from Poplar, England@ShappiKhorsandi @virginmedia Because some salesman said “let our computers do customer service for you”, got paid their commission, and vanished into thin air.
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Tehbaw (@Rich_Firewall) reported from City of London, England@virginmedia I shall do! I'd really recommend not using Yodel, they are the utter drizzling shits and have zero customer service skills
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Bill Burey (@bburey) reported from Croydon, England@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers
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H-Town (@letsbhavinu) reported from Hackney, England@virginmedia customer relations are TERRIBLE I mean what are you teaching these people. Leaving their service rite now
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Cathy Wilkinson (@CaffWilkinson) reported from Crayford, EnglandTotal frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!
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Davey L (@daveybuoy) reported from Hackney, England@virginmedia your customer service team ARE dreadful 😡🤯
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Casey McCabe (@CaseyMcCabeee) reported from Sutton at Hone, England@virginmedia I have tried to get through to someone on your live chat, when I select exsisting customer I get told everyone is busy. If I select new customer I get through straight away. What a way to treat existing loyal customers!
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H-Town (@letsbhavinu) reported from Hackney, England@virginmedia Yes it seems to be back. Still had such a bad experience with your customer relations. My contract is up and I scheduled to leave because of it
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James Meredith (@Jamesmeredith) reported from Camberwell, England@virginmedia USELESS tech support!!! Avoid Virgin Media at all cost. Service drops off and disconnects. Automated test from Virgin day something wrong, call Indian and they say no nothing wrong we have no idea what we do
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Chris McCrudden (@cmccrudden) reported from Hackney, England@GuyLodge @virginmedia I have given up complaining to them because the problem is very simple. They over-sell connections in the area and there isn't enough bandwidth to go round
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Adam Moore (@hhukradio) reported from Hackney, EnglandAnother night of slow broadband and packet loss from #virginmedia nearly a week of this crap and still not fixed @ofcom @uSwitchUK
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Roger Savill (@RogerSavill_) reported from Sutton at Hone, EnglandVirgin once again fail to listen. Phone line stopped working again problem is always Junction box outside but they make me stay home for them Again!! #virginmediocrity #virginmedia #appallingcustomerservice
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Mo Lishomwa (@mo_lishomwa) reported from Tottenham, England@virginmedia Apparently there’s no problem....there seldom is according to your service checker.
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Bill Burey (@bburey) reported from Sutton at Hone, England@virginmedia disgusting service you wait in all day for an installation to be told it’s been cancelled when you call and the Philippines call centre you speak too cannot help at all - day lost of work virgin don’t care. Then told now have to wait until the 17th April.
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Bill Burey (@bburey) reported from Croydon, England@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one
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Adam Moore (@hhukradio) reported from Walthamstow, England@virginmedia your checker says there are no issues but your network is saturated. When will you fix your network. @ofcom
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Paulo (@PauloDisco) reported from Stratford, England@LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ibi (@ibi2001uk) reported@virginmedia Y is ur customer service very terrible. I have been waiting for a resolution for 4 months and the best you guys can do is to write a shabby response. Below are my complaint C-1211201225, C-1711201237, C-1012202029, C-021220754.
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Kimberley Veronica (@KimmieeBreezy) reported@virginmedia my phone has had no network service for 3 days now- thought it was the Sim so got a replacement and there’s still no network
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Hilary (@hilary_lomas) reported@virginmedia I wanted to upgrade but the price offered was different to the final price. No one could help so I complained and got the response. There is no point taking it further, the whole process is frustrating and im clearly not going to get the deal I thought I could.
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Quinn Jenkinson (@JenkinsonQuinn) reported@virginmedia To be honest I have no idea but I believe it’s just the WiFi only all worked before until I upgraded and now I have trouble with everything...working from home has been a pain
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Philip Lawrence (@Climbingdude) reported@virginmedia just spent nearly 3 hours online with customer service trying to resolve a billing issue and it ended with the person telling me to contact customer service!!! Utterly useless.
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Andy Smithies (@AsSmithies) reported@virginmedia It says no issues
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Andi Main (@andipandipoos) reported@virginmedia She had to phone me back, she said 1/2 hour, (it was longer than that.) you would think in that time she would have resolved the issue and said “thats ok mr main your ready to go!” But no she still kept me on what she classed as ‘hold’ (which was mute,) and after several...
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Gabriel Dalis (@gabrieldalis) reported@Jones68Jenny @thedogman_918 @virginmedia Jenny, they simply don't care. We should open a national petition to unmask their institutionalized theft. I have never seen any other company to shamelessly betray their own clients, breaching the contracts, and overcharging every month. #virginmedia
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AR (@_a24ss) reported@virginmedia after being a loyal customer for years virgin media decided to disconnect my phone and broadband services a week early without any notification at all when called all you guys had to say is “we can try and connect you but you will have to pay double the price”!
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E Moll (@sbs3em) reported@virginmedia Hi, appreciate the apology but I signed up in the middle of Jan and I've just been told because of ground works I've got to wait until the end of march. 24hrs just before installation on two occasions. Incredibly poor service.