Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Harringay, City of London, Croydon, Newham, Poplar, Southwark, Ilford, Bromley, Waltham Forest, Longfield, Islington, Dagenham and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Harringay |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Scott Jackson
(@AViTSCJ) reported
from
Gravesend, England
@virginmedia why is it when you request cancellation of service via phone and getting cut off mid call , then sending and email and also trying to chase via web chat which I also sent my request for cancellation and then move out two months later . They keep the account open 🤬
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet So glad I left Virgin a year ago. I have much better speeds at half the price. Virgin are expensive and customer service the worst I have ever experienced.
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Mitsuya Fujimoto
(@fujimotomitsuya) reported
from
Tottenham, England
@virginmedia She offered to send an engineer. I could not provide any available dates for next few weeks because of my work commitment so I suggested that I would be in touch when I know I have some time available. She said then she would have to close the complaint log.
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia No. This problem has happened intermittently in the past & it's always been a server access issue on your side.
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M&R
(@MZRAJIB) reported
from
Poplar, England
Just honest advice please never us @virginmedia #virginmediadown 😡😡
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Gemma Matthews
(@GemMatthews) reported
from
Croydon, England
@virginmedia Thanks for clarifying. Anyway I’ve now been without broadband and landline since 8.30am, back from unplanned trip to office for their wifi to find that service is not going to be fixed until 9am tomorrow! This is the second time in a month I’ve been without service all Friday. 😫
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia WiFi is down in the London SE7 area yet again - that's the 3rd time this month. What's the 'engineering fault' this time, eh? Is it incompetance, apathy or a combination of the two? When will my service be resumed???
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The Misadventures of Stevie P
(@superpaddiepads) reported
from
Bromley, England
@bywarner @Jenn7_4 @virginmedia Their customer service has always been appalling. Hence why I’ll never use them for anything again.
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia l have lost the internet - any issues in Greenwich/area 21/SE10 and, if so, when can l get my life back!?
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.
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Emma Burnell
(@EmmaBurnell_) reported
from
Walthamstow, England
Dear @virginmedia this really isn’t the day for my Internet to go down. Sort it out. NOW.
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Christopher Calvert (he/him)
(@XtopherCalvert) reported
from
Tottenham, England
@virginmedia How do I speak to anyone? The phone menu just sends me round in circles. The link I’ve been given over text tells me there are no issues. My wifi hasn’t worked properly for 2 days or at all for the past hour. Can someone call me?
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.
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our kid
(@Moonchester999) reported
from
Islington, England
@virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse
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Mike Fuller
(@ninepine) reported
from
Ilford, England
@virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??
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Gemma Matthews
(@GemMatthews) reported
from
Croydon, England
@virginmedia Thanks…what about some kind of compensation for poor service? How do I claim for this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Razvan Neacsu
(@RNeacsu) reported
@virginmedia All services are down for 10 minutes now. What's happening??? We rely on your internet to work from home. And now everything is down, internet, TV, phone. Surpisgky the service status states only the Phone is down which is not true. All services are down.
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Jack Sears
(@jack_sears) reported
@virginmedia I’ve recently moved house and tried to transfer my services to my new house. You were unable to provide the service in the area and now you’ve charged me £240 to leave the contract early. How on earth is this fair?
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Pim Pam Pum
(@LiberdadeMarisa) reported
@VirginMediaIE No internet at all in D7. It has been ups and downs for the past 6 days. Virgin doesn't respond to costumer service calls or texts. The least Virgin media could do is post some sort of message on its page to alert it's costumers.
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William Killiner
(@GSXBoy) reported
@virginmedia never buying a mobile from virgin again. Ill just get a sim from them. **** the stress, i can do without it.
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Louise Harlow
(@loubie_lou79) reported
@virginmedia no Internet, phone-in or WiFi again had this issue in our area on Tuesday and the exact same thing again today. OL7 9LU any idea when this will be fixed?
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Louis Barbe
(@LPBarbe) reported
@virginmedia so frustrating, several times last week and now this morning in the London N21 area no service broadband. Can’t make a claim as over several different days. No point being fast if you’re not reliable. WFH what a risk!
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William Killiner
(@GSXBoy) reported
@virginmedia it shouldnt take almost month of calls and correspondence to sort this issue out. Also the number of incompetent people who give you duff info at the call centres is not really a surprise when you cant understand what they are saying.
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Tej Samra
(@TejSamra) reported
@virginmedia disgusted at your service of rectifying your mistakes. On the phone for over an hour, been cut off 3 times and all I keep getting is “I’m sorry” - you wasn’t sorry when you forced a sale on me or sent me bills for a service I haven’t even used yet.
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Tom Sinclair
(@tomsiclair_tom) reported
@virginmedia my broadband is down for the second day running any idea when this will be fixed? EN2 6UD
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Jack Sears
(@jack_sears) reported
@JulianKing_23 @virginmedia Hi Julian. Im facing the same issue Any tips of getting the charge removed?