Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, Islington, Croydon, Ilford, Dagenham, City of London, Harringay, Waltham Forest, Bromley, Newham, Tower Hamlets, Poplar and Shoreham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Andrew Fleming
(@Andrew007Uk) reported
from
Sutton at Hone, England
Think I am cursed with home internet. All the trouble in India and now a culmative 2 hours trying to contact @virginmedia with no success of speaking to a human back home. All data expired and phone line/TV also not working so we must refresh and start again tomorrow 😳
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.
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John Lyons
(@johnnieego) reported
from
Hackney, England
Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.
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Lazy Valentina
(@LazyValentina) reported
from
Croydon, England
@virginmedia help! Something wrong with my router or Internet service. Authentication error, no Internet 😢
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Alan Macintosh
(@macintosh74) reported
from
Romford, England
@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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Matt Ray
(@mattsray) reported
from
Tottenham, England
@virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
And now ALL of my channels are ghosting. The picture is so bad I can’t watch anything, on any channel. My tv was totally fine before they arrived! The engineer said for me to call @virginmedia customer services, tell them what had happened, and a replacement tv will be arranged..
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Mercedes BB
(@Messy_BB) reported
from
Sutton at Hone, England
@virginmedia I don’t have an Ethernet cable. Network status said its fine. Currently being tortured on hold listening to james Arthur. Catch up not working either (error c130). Trying to work from home having to tether my personal data. On my last legs with Virgin
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course
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eternal optimist
(@dettybo) reported
from
Dartford, England
@Louisemtg @dartfordliving @virginmedia Thanks, the trust pilot reviews are awful. I've told them I don't want it but they're not happy with the speeds of BT
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Hi I’ve run the necessary tests that are on ur service page and there’s no problems but some of my recordings are still not very good quality and I am unable to watch them
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
The man on the phone told me that can’t happen, and that my tv isn’t broke! Totally patronising me! I haven’t even been with @virginmedia for 24 hours, and I am totally appalled with the customer service! I am awaiting a call from a manager. Fingers crossed e understand me!
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
He said that @virginmedia will confirm with the engineers manager that what I am saying is true, and there will be no issues in arranging this. He totally accepts that the virgin box has wrecked my tv... trying to explain this to the people at customer services is another story..
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!
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Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
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Kamran Iqbal
(@MKIQBAL786) reported
from
Walthamstow, England
@virginmedia I have constant problems with my WiFi connection at home. Connection keeps dropping. Phone switches to mobile data. Called ur team and they keep saying everything is fine. They also said connection can drop if you are to close to the router or to far! What crap
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PauleneCarr
(@PauleneCarr) reported
from
Croydon, England
@virginmedia @MoneyTelegraph For last 2 months in the SW16 area VIRGIN TV & BROADBAND services has an ‘outage problem.’ Despite several engineer call outs the issue has not been resolved so no access to internet. Virgin please sort out and provide compensation for lack of service
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Natalie 🦋
(@NatalieNooNah) reported
from
Sutton at Hone, England
@virginmedia It’s not a connection issue. Your engineer fitted my 10 year old tv with the latest HD box, which has overloaded my HDMI ports & my tv is now broken. Customers services do not understand what I am saying. The engineers have both confirmed a replacement tv needs to be sent out.
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Steven Cooke
(@StevenCooke94) reported
from
Poplar, England
@virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Liverpool4life🏆🏆🏆🏆🏆🏆
(@King_Salah_) reported
@virginmedia how can I cancel my broadband without being left on hold for over 1 hour?
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Imran
(@Imranronnie_) reported
@virginmedia didn’t catch her surname but spoke to Vicky a little while ago, think she’s on your customer relations team and she’s a credit to your company. Helpful, knowledgeable and professional.
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Andy Martin
(@WhiteHartMart) reported
@virginmedia Quite honestly this is just shocking customer service. Would happily cancel the whole lot unless this can get sorted urgently. I’m guessing Virgin won’t backdate and refund my money Will they! 😡 Can you please escalate this as a formal complaint. Thank you.
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Lisa January*
(@dragonlovingLFC) reported
@EffiMai @virginmedia I left a complaint, should get back to me in 28 days. I'm sure if the direct debit doesn't get paid, they will be back to me sooner!
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Judith Germain
(@MaverickMastery) reported
@virginmedia #StayConnected I wish I could! Unable to find out how long service is going to be down. Please advise
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Darren Smith
(@darrensmith2610) reported
@virginmedia I’m trying to let you know I’m moving. So far I’ve been on hold on the phone in total 3 hours. And on you message me system for 5 hours with no contact. Can someone help?
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liam
(@liamhere) reported
@virginmedia My family in Birmingham have had to try and sort this... As I am 300 miles away in Cumbria.. then we had problems trying to prove who we were to get the account sorted.... I believe one has been arranged. My parents are on your system is vulnerable and this meant nothing ??
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Ben
(@BenBelches) reported
@greggyshosho @virginmedia It's taken me over two hours total today to get mine cancelled. First time an hour just for the bloke to hang up on me, second time an hour and ten minutes but finally got it done, still took half an hour of questions and them slagging off my new provider.
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Ryan
(@ThePerplexedOne) reported
@virginmedia Why, for 2 weeks, does my internet go super slow after 5pm? We pay so much money for such bad internet. This is suppose to be a fast package, and it's been awful these past few weeks. SORT IT OUT!!
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Effi Mai
(@EffiMai) reported
@virginmedia I am moving house and need to cancel. You have left me on hold for an hour and a half three times this week, how is this ok?