Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Croydon, Islington, Dagenham, City of London, Hackney, Dartford, West Malling, Newham, Southwark, Tower Hamlets, Romford, Woodford Green and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Ilford |
Internet | |
| Croydon |
Internet | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Richard Portman
(@richardjportman) reported
from
Eltham, England
Damn it. My @virginmedia broadband connection has seemingly been put on furlough. (Difference being, I’m paying 100% for it).
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m extremely disappointed with the service this is why I left or thought I had only to find out my service was never cancelled instead upgraded and I’m still being bill.on the phone now 30mins
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia phone line been down since early afternoon, possibly longer. Recording & account message both always saying engineer is on site to fix the problem. I hope that site is Virgin phone line storage as no one has contacted me or turned up to look at this.
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@pm1972 @virginmedia I feel your pain so far I’ve waited 3 days just to reset a password to read my mobile bill which I’m being charged for and not having any signal to text or call.😡🤬🤯
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linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia cut out 20 mins early tonight. And you had been so consistantly bad I was beginning to worry. Back to being inconsistently bad. Great work team. 😡
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Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia This was the message at 3.30 I will not be at my desk in a few minutes, do not worry I will pick this up once I am back at my desk, appreciate your patience. At 7.30 say wow long break. And you reply with the standard due to c19 blah blah then back to square one stupid questions
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia Just logged back into my account and new fix by is now 2.45pm 21st May. That's insane.
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Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia Hi CW, thanks for the update. It's been over 72 hours and the phone line still isn't working. Appreciate that these are difficult times for everyone but that's a long time to not have a service. It's your senior managers who need to sort themselves out.
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia what a 🤬cheek 45 mins on the line and you disconnect me DISCONNECT MY SERVICE ASAP . I’m ******* fuming how dare you..! I am no way paying 2 bills for a service that should have been disconnected
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Gareth Keen
(@gareth_keen_80) reported
from
Bexleyheath, England
@virginmedia @grimegran Would be great if your service could stay connected, drops out numerous times every day
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Stephen Pemble
(@Pemble93) reported
from
Romford, England
@virginmedia I’m moving house, your telephone message tells me to go online, online tells me to call. HELP.
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
I am getting the serious **** with @virginmedia absolutely appalling service!!!
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
All ******* weekend on to @virginmedia about their shit service and absolutely nothing
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m on the phone again let me see what will happen this is disgusting.. I do not want your service as I’ve said previously I changed providers . Disconnect my service NOW..!
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Ainslie
(@samainsliemusic) reported
@virginmedia I got though customer service finally and have an engineer round on Friday 🤞
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Karl Joseph
(@_Karl_Joseph) reported
@virginmedia We seem to be going around in circles here. Someone was supposed to come and fix this issue but they didn’t make the pre-arranged half day appointment.
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Bradley ⚜️
(@mosedale) reported
@virginmedia I have poor connection all the time when trying to play games online to the point where it’s unplayable, my upload speed it 16.36mbps when I am paying £45 month for fibre optic, I’ve had 5 different engineers out no resolution! I ring your customer support and tell me my area..
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Siân & Rob
(@SianandRob) reported
@virginmedia So it turns out that because I didn’t press 1 quick enough(while I was telling my husband about the offer on the phone call)that that’s it.That was our one and only chance and now there’s no discount available at all.I wish no one was working from home as I’d just cancel the lot.
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Justine
(@jussie4771) reported
@virginmedia sort your **** out! Spent over 4 hrs Saturday and got cut off twice trying to cancel my account. Have just spent an hour today to be told systems are down and they can’t action it! What a load of bollocks! No wonder you can’t keep your customers 😡
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Rich
(@underlyingnerd) reported
@virginmedia The price increase itself is not so much what I am complaining about. What is excruciating frustrating is that as a longer term customer I get billed more than a new customer who can purchase the same product in a "sale" for less. @CMAgovUK just seems unfair on your existing
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Rich
(@underlyingnerd) reported
@virginmedia @CMAgovUK And that I have to do a merry dance each contract renewal to get a fair price. The whole new customer metrics you use is totally ridiculous. If you want to do better focus on the service and customers will see the USP that you have over the others
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...
(@TGLDAVE) reported
@virginmedia I would love to, but unfortunately I'm left on hold because I want to cancel, the text service you offered will not respond to me!
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Siân & Rob
(@SianandRob) reported
@virginmedia No, they’re apparently having some issues
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Hillybilly
(@Hillybilly1409) reported
@mrspepperhot @virginmedia Never missed a payment in 30 years.