Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, London, Southwark, Croydon, Ilford, Newham, Orpington, Waltham Forest, City of London, Bromley, Bexleyheath, Romford, Harringay and Snodland.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Hackney |
TV | |
| Islington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided
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Marc
(@MarcJTaylor) reported
from
Tottenham, England
@virginmedia It’s not working at all now. Tried to reset the box and since then had no connectivity.
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Rob Ford
(@rob_ford) reported
from
Bromley, England
@virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.
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Johanna
(@JohannaWhitaker) reported
from
Islington, England
@billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.
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Darren Reid
(@marvelreid83) reported
from
Romford, England
I start off in a good mood until I speak to @virginmedia customer services! Never understand me so never get my issues resolved! Seriously!!!! 🤬🤬
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Have tested my equipment and there are no problems...have check that's all leads are secure..I've just got problems with the recordings on my box
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Nick Anstead
(@NickAnstead) reported
from
London, England
Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
Nothing goes down more than @virginmedia
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
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Gary Bott
(@RevBott) reported
from
Croydon, England
@sadbuttrue @virginmedia I left after a year of problems
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amelia
(@ameliavickerypr) reported
from
Hackney, England
@virginmedia I’ve logged in and run the test several times in the past couple of weeks. Always no known issues. WiFi drops for hours on end literally everyday, it’s infuriating. My phone/laptop can’t even find the router name and I’m sat right next to it
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Lulu
(@lulumr) reported
from
Ilford, England
@virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.
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Matthew Thistleton
(@ThistletonM) reported
from
Ilford, England
@virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.
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Gary Lager
(@Garrardinho) reported
from
London, England
@virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.
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Ashleigh Jade Loeb
(@MxAshleighLoeb) reported
from
Islington, England
So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
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Dani
(@danidelavega) reported
from
Sutton at Hone, England
@virginmedia shocking WIFI service, well, lack of, two days in a row. Sort out or I’m going back to Sky. You cannot treat customers like this. Embarrassing
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy
(@shnoozlum) reported
@virginmedia following your advice. I called the status line, and there are no issues on broadband, Tv, or phone in my area. So why haven't the 2 engineers been in touch to rearrange my appt?
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Andy Big Hands Hyde-Harrigan
(@andyh1301) reported
@virginmedia can't access Netflix, rang support, changed to 3 different resolutions still won't work. Mumbai call centre said I'll transfer you to more techies support. Transferred back to automated system to be told sorry or offices are now closed. Utter ****!!!!
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Imogen
(@imi_green) reported
@virginmedia our WiFi says it's connected but when we try to use it it does not have a connection. Help! @Virgin
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lesley💙
(@ycruiselesley) reported
@virginmedia Have rebooted it a couple of times no difference at all very slow and frequently no signal in rooms away from router
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அரட்டை420
(@arattai420) reported
@virginmedia tried to contact ur customer care . Unable to reach . Please provide your number for text service . Wish to end my contract with your worst broadband service. Do not wish to renew
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Worthy
(@Worthylad09) reported
@redandwhite1874 @virginmedia Got a massive case going in within the next 47 hours against these clowns. Loads of evidence with the transcripts etc.. recommended you start building a case pal. Customer service is so poor on all levels its a real shame.
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Will
(@Will_Watson99) reported
@virginmedia Internet came back at about 4am, work didn't upload till 7am because the connection was only 1mbps. Now we are back to the internet we usually have that goes down 5 times a day.
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H☔️
(@Dhbankz) reported
Virgin media is the worst broadband provider in the UK I’m sure even TalkTalk isn’t this bad
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Lana❤️
(@allannarose) reported
@virginmedia never again! I've been trying to contact you for a month and I can't get through. My services haven't worked properly since january and I've been wanting to cancel my contract and now I'm being charged £114. Its so bad I've ended up changing provider
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Ian Armstrong
(@IanArmstrongUK) reported
@virginmedia 3rd Hub Reboot in the first hour of watching a Prime movie!! Would love to call again, but never had pick up inside 1.5hrs... can you provide me with some solace?! Or as a client of many years should I look elsewhere? A simple “Yes, No” or “No, Yes” would be great!