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Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Croydon, Barking, Gravesend, Newham, Ilford, Southwark, Hackney, Caterham, Islington, Waltham Forest, Dagenham, City of London, Tower Hamlets, and Orpington.

CityProblem TypeReport Time
Poplar Internet 6 hours ago
Poplar Internet 13 hours ago
Croydon Internet 1 day ago
Barking Internet 1 day ago
Gravesend Internet 2 days ago
Newham Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • JadeWheatley_
    Jade Wheatley (@JadeWheatley_) reported from Eltham, England

    @virginmedia absolutely piss poor customer service from@whoever the guy was who put us on hold, blagging our of his arsehole he was waiting for a technician, to then cut us off just before 8pm so that we couldn’t call back BECAUSE THE LINES ARE CLOSED!

  • Cod49ers
    Marc Tobin (@Cod49ers) reported from Grays, England

    You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!

  • bakerclaire987
    Claire (@bakerclaire987) reported from Bromley, England

    @virginmedia will someone please direct message me. I need to cancel my account and no details anywhere how to do it on line and no one available on your web chat. This is now urgent please

  • slicknick66
    nick caccavone (@slicknick66) reported from Bromley, England

    @virginmedia Hi there. I’ve been on the phone for over an hour to get cut off when transferred to customer services. Can someone message me so I can give details. I’m currently in queue again. Nick

  • Jayme_Lowe
    Jayme Lowe. (@Jayme_Lowe) reported from Croydon, England

    What is lock down doing to me, just cried at the @virginmedia advert ffs

  • BorelandTrevor
    Trevor Boreland (@BorelandTrevor) reported from Bromley, England

    So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia

  • brazenprods
    🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.

  • SADLondon
    Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @alexagius98 Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage @virginmedia

  • brazenprods
    🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    @mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.

  • ezzye
    Ezzy Elliott (@ezzye) reported from Hackney, England

    @hannahfearn @virginmedia My brother had issues with his provider due to a restriction with ip addresses of VPN. If you are using VPN mention that specifically in complaint to virgin.

  • routemaster_fan
    Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Evening @virginmedia yes you are down again #virginmediadown

  • routemaster_fan
    Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Oh @virginmedia you did so well, I managed to log on for work from. 9-4 now normal service resumes.... #virginmediadown

  • routemaster_fan
    Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Ola @virginmedia down again #virginmediadown

  • FunnybitsB
    Funnybits_Bytes 🙂😚 (@FunnybitsB) reported from Romford, England

    @virginmedia why have I got no internet please I need this help

  • routemaster_fan
    Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    Oh @virginmedia your broadband is beyond *****, it is on my to do list cancellations once this #lockdown is done. Spiraling prices and poxy service before, but now intolerable I hope @Ofcom monitor these complaints. #virginmediadown

  • routemaster_fan
    Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    @virginmedia Please see the series of tweets regarding the service failures. Also the hashtag #virginmediadown for an expanded idea as to why.

  • routemaster_fan
    Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    ******* @virginmedia this is tedious beyond belief! #virginmediadown

  • TheFakeItalian
    Carlo Margaritelli (@TheFakeItalian) reported from Romford, England

    @virginmedia service down again in Hornchurch

  • raymondphill
    raymondphill (@raymondphill) reported from Bromley, England

    @virginmedia Connectivity on your network is woeful.

  • MalcolmDGama04
    Malcolm (@MalcolmDGama04) reported from Croydon, England

    @virginmedia Not one person at your technical help desk knows how to configure a router.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • dazzauk1966
    darren c (@dazzauk1966) reported

    @virginmedia @brentymonkey It shows how crap the service is for the high price cant even get there own equipment to work

  • lincoll67
    Linda Collett (@lincoll67) reported

    @virginmedia Yet they had no such issues yesterday? I spoke to several agents yesterday to sort broadband - you hadn't activated it & then, unsuccessfully, re 360 box issue - I suspect that too hasn't been activated. Has @BBCWatchdog looked into your level of service? If not they should!

  • robbo_1912
    Robbo (@robbo_1912) reported

    ******* and now my @virginmedia ain’t working either ***** everywhere today

  • uk_prepping
    UKPREPPINGSHOP (@uk_prepping) reported

    @kafle_rajn @virginmedia I just speny 97 minutes wasting my time with clueless agents, we get 40 mb instead 100 promised and told i need to buy boosters, im standing next to the hub for gods sake!!! Awful service!

  • kafle_rajn
    Rajan Kafle (@kafle_rajn) reported

    @virginmedia Service status page is like an automated system that says no issues at first and then the issue is being dealt with next time. What's the point if theres outages everyday? I am beginning to suspect that Virgin media is controlling/throttling our usage. Other excuses don't add up.

  • chrisscott1711
    chris scott (@chrisscott1711) reported

    @virginmedia absolute joke of a company wait on the phone for 40 mins to cancel contact then agent ends phone after 10/15 mins of talking to him and still not cancelled 😡

  • TCBPWLP
    TCBPWLP (@TCBPWLP) reported

    @virginmedia I'm not sure how a webchat would help when I need someone to call me to resolve the issue, which I have advised Virgin on at least eight occasions now. I'm meant to be receiving a call-back from a manager today which doesn't look like it's going to happen.

  • uk_prepping
    UKPREPPINGSHOP (@uk_prepping) reported

    @virginmedia @MaesterIkari I just used the online form doiesnt say sent or received just shows new clear form when submit, so no one knows if its sent or an error and no DM on here....awful

  • uk_prepping
    UKPREPPINGSHOP (@uk_prepping) reported

    @virginmedia I filled in the complaint form online and submitted but it didnt say sent just showed new form, can you confirm you received it? ive sent a pm.

  • HopeMarieBonnen
    Hope-Marie Bonnen (@HopeMarieBonnen) reported

    @virginmedia Yes it regards mobile services. You literally don't provide for our area anymore. My parents services have been cut off now. Very spotty 4g. Most of the time it shows nothing and "Emergency Calls Only". You really need to sort it out. And update your website. Thanks.