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Virgin Media

Virgin Media outages and service status in Coldblow, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Coldblow, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 7, 7:29 PM GMT+1.
  • 73% Internet (73%)
  • 9% Wi-fi (9%)
  • 7% Total Blackout (7%)
  • 6% TV (6%)
  • 4% E-mail (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Ilford, Romford, Newham, Southwark, Dagenham, Sevenoaks, Gravesend, Bromley, Bexleyheath, Beckenham, Welling, Orpington, Barking, and Tower Hamlets.

CityProblem TypeReport Time
Poplar Internet 18 hours ago
Ilford Internet 1 day ago
Ilford Internet 2 days ago
Romford Internet 2 days ago
Newham Internet 3 days ago
Southwark Total Blackout 3 days ago

Nearby cities with recent reports

Ilford

6 recent signals

1 day ago
Southwark

4 recent signals

3 days ago
Poplar

2 recent signals

18 hours ago
Romford

2 recent signals

2 days ago
Newham

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • Richard09499442
    Richard Noble (@Richard09499442) reported from South Ockendon, England

    @virginmedia my wifi is terrible, how do i go about getting some boosters so that my signal is as strong as you promise? I can't access the app (thats another unresolved problem!) Also how do i go about receiving the ยฃ100 credit that you also promise? Thank you.

  • WhiskyOneIce
    Mark ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@WhiskyOneIce) reported from Sutton at Hone, England

    Be careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments

  • Ashley_Rhysss
    #AshTag (@Ashley_Rhysss) reported from Southwark, England

    The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

  • WhiskyOneIce
    Mark ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@WhiskyOneIce) reported from Sutton at Hone, England

    @virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service

  • NoddyMaccy
    โœ–๏ธ๐”ป๐•–๐•’๐•Ÿ ๐•„๐•”๐”ฝ๐•’๐•ฃ๐•๐•’๐•Ÿ๐•–โœ–๏ธ (@NoddyMaccy) reported from Romford, England

    Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia I did and it said the service was ok. Itโ€™s now working after several times of going onto Amazon. I just donโ€™t know why the service has become so poor recently

  • Nigelellway
    Nigel Ellway (@Nigelellway) reported from Camberwell, England

    @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

  • PJacksonClark
    #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

  • leighbooker
    Leigh Booker ๐Ÿˆโ€โฌ› 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

  • PieFaceMark
    mark (@PieFaceMark) reported from Poplar, England

    Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

  • WhiskyOneIce
    Mark ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@WhiskyOneIce) reported from Sutton at Hone, England

    @virginmedia It's okay I've taken it up with CEDR now and let them resolve it, I'm just highlighting to people how difficult it is to cancel contracts and the fact that VM consistently "loose" letters

  • imbranzo
    Mamba ใ€ฝ๏ธ๐Ÿฆ‹ (@imbranzo) reported from Bromley, England

    holy **** @virginmedia fix up mannnn how you disconnecting when Iโ€™m in a ranked match on @PlayOverwatch ???

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay ยฃ400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia

  • scuttyoftheyard
    Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.

  • Andrew007Uk
    Dr Andrew Fleming ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England

    @PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!

  • CarolB29041964
    Carol Dover (@CarolB29041964) reported from Stifford, England

    Just how **** are Virgin Media...my email was down for two evenings and probably the days as well earlier in the week, and now it's down again. Virgin Media i need to access my emails....this level of service is unacceptable. I'm paying for this crap service! @virginmedia

  • markselondon
    Mark ๐ŸŒˆ๐Ÿณ๏ธโ€๐ŸŒˆ (@markselondon) reported from Blackheath, England

    @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from Romford, England

    @virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I donโ€™t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GAnd944
    GrAnd944 (@GAnd944) reported

    @virginmedia Status update now trying to blame my kit again when you've already acknowledged there's a problem locally over the phone. No updates or tracking for the issue. Can't work *or* relax atm without. Please provide an actual update.

  • servesthesun
    Steven Usher (@servesthesun) reported

    @virginmedia itโ€™s quite literally impossible to sign into either your website or the app! Literally stuck in an endless loop of being asked to sign in but when I do it refreshes the page asking me to sign in

  • christobinsings
    Cristoir Toibin (@christobinsings) reported

    @virginmedia absolute shambles of a service today, missed the football and now no Internet again for the last hour. Happy to send me 4 messages to say you've fixed "the issue" Time to move to another provider.

  • BestI28294
    BEST IPTV (@BestI28294) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

  • cryptocyphereth
    0x00000 (@cryptocyphereth) reported

    @tvrski @virginmedia Yeah. After disconnecting with their human support, I switched to another browser. This time, their web deal page worked, but the price was 50p higher per month than the one i initially seen. Still, it was significantly better than the offer the human agent gave me, so I just went ahead with the renewal.

  • Rzchy
    Harry (@Rzchy) reported

    Does anyone on virgin media get 15% packet loss and 225 ping on west host? Itโ€™s been happening for about 3 weeks now got to be a fix somewhere

  • NRandonFactor
    Neil Randon (@NRandonFactor) reported

    Virgin Media broadband has been down all morning. Tried twice to speak to someone but held in queue for now more than three hours. Utterly useless @virginmedia

  • StealthyM00S3
    ใ€ฝ๏ธ๐Ÿ‡ต๐Ÿ‡ธ (@StealthyM00S3) reported

    Virgin media is so crap man this internet never works

  • peter_mcclurg
    Peter mcclurg (@peter_mcclurg) reported

    @virginmedia your app says intermittent issues yet your call centre automated response says no issues Utter shambles of a company.

  • Itsdippylive
    Dippy | Brig Content Creator (@Itsdippylive) reported

    In the same 28 April email, Virgin Media wrote: "a dedicated chat-based support route for customers with reasonable adjustments is needed... an area where we must improve." They wrote that 6 days ago. Today the next cycle broke.