Virgin Media Outage Report in Coldblow, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Orpington, Waltham Forest, Southwark, Croydon, London, Hackney, Newham, City of London, Ilford, Bromley, Bexleyheath, Romford, Harringay, Snodland and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington |
Internet | |
| Waltham Forest |
Wi-fi | |
| Southwark |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
-
Riccardo Del Bello
(@RickDelBello) reported
from
Hackney, England
@virginmedia Is there any hope to see the broadband continuous interruptions issue solved anytime soon? People rely on it for work...#virginmediadown
-
LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia appalling service. Been with you three months of which we’ve the slowest wifi speeds we’ve ever had. We can’t work from home as a result. No accountability or compensation or urgency to fix this. Dreadful.
-
Liam Stanley💙
(@SeasideAPNP) reported
from
Sutton at Hone, England
@AnnG50707311 @virginmedia I always haggled with them and got them to come in at new customer prices. Surprising what they will give you when you let them think you are leaving. Also let them know what other companies will offer you to become a customer as they may match the offer
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@TracyWoodley4 @virginmedia @Virgin Their service has certainly gone down hill and this issue with the call centre is a complete farce. If they can't even get their own internal systems sorted as a telecomms company what hope do we have? My contract is up in March and I will defo be leaving Virgin.
-
Daniel Hillman
(@hillmandan) reported
from
Bromley, England
@virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up
-
Marco
(@marco_dirosa) reported
from
Islington, England
@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
-
Josh
(@Jatkins__) reported
from
Camberwell, England
@virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@virginmedia Yes he left a name & phone number, said I should I let him know if I still have issues. I've contacted him 3 times including this morning since his visit last Friday.
-
S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
-
William Warren
(@willhenrywarren) reported
from
London, England
@virginmedia @trickythecat Will affected users get a refund for the lack of service? We haven't had internet for a week.
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@virginmedia I've been having problems with my phoneline and it is currently dead, can't make or receive calls. An engineer came on Friday but its still not working. Charges have been appearing on my phone bill for calls I have not made. This has happened twice since November.
-
Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.
-
Richard Perkins
(@anurbanpastor) reported
from
Bromley, England
Any particular reason @virginmedia why our broadband has been down all day? It's half term and we're chewing through our mobile data! Be terrific if you could make it right. Pretty sure it's nothing we've done at our end. Big valentine's love.
-
Daniel Hillman
(@hillmandan) reported
from
Bromley, England
@virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@virginmedia I've been having problems with my phoneline and it is currently dead. An engineer came on Friday but its still not working. Charges have also been appearing on my phone bill for calls I have not made. This has happened twice since November.
-
Nancy S
(@mizznansea) reported
from
Aveley, England
So trying to cancel @virginmedia services and the stalling tactics being used are not cool. If customers want to leave they have every right to do so. Let them go.
-
Daniel Hillman
(@hillmandan) reported
from
Bromley, England
Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡
-
Fiona McSorley FCCT
(@Fifimc60) reported
from
Croydon, England
@virginmedia why do we pay so much when TV and broadband not worked all week? 😡Engineer came to neighbour and says its a network problem not likely to be fixed until 10th March. Surely we qualify for refund??
-
carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
-
Josh
(@Jatkins__) reported
from
Camberwell, England
I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Eugene Brennan
(@EugenesDIYDen) reported
@VirginMediaIE @EmmaP46714206 @virginmedia I tried bothe Chrome and Edge, but both are have the same issue. The share button to the left of the full screen button works, but the full screen button doesn't do anything.
-
Oh This Bloody Computer
(@OhThisBloodyPC) reported
@virginmedia The call centre say "we will call you back in two hours because the tool we need is not working" They don't call vbqck. One female operative was friendly, but after 45 minutes she, like Jomil before, said "we can't change the details" She passed my wife on to a male call handler
-
davie mulgrew
(@DavieMulgrew) reported
And like clockwork, after a @virginmedia engineer was spotted in our street this morning , our TV and Internet stop working! But we’ve to believe it’s a reliable service 🤬🤬#customerservice
-
Oh This Bloody Computer
(@OhThisBloodyPC) reported
@virginmedia The male call handler could not make himself understood and eventually slammed down the phone. He's just done it to her again. It was impossible to understand what he was saying, so he was asked to speak slowly. Also, what is this mysterious elusive customer service tool?
-
Eugene Brennan
(@EugenesDIYDen) reported
@VirginMediaIE @EmmaP46714206 @virginmedia I tried that, deleting the cookie also, but it still didn't fix the problem. Must be something to do with an incompatibility with screen sizes/resolution.
-
steph
(@stef_ann_ee) reported
@virginmedia hi, please can you confirm if my contract has been cancelled. I never received a confirmation email and I don’t wanna call again as I’ve just spent £42.34 for 58 mintues of being passed from person to person.
-
Eugene Brennan
(@EugenesDIYDen) reported
@VirginMediaIE @EmmaP46714206 @virginmedia The issue is the full screen button doesn't work.
-
Morag Wilshere 🔶️
(@MoragWilshere) reported
@virginmedia Last factory reset this morning. Yesterday test said no issue! Today says intermittent fault.
-
JimboSlice
(@Jimbo_S1ice) reported
@virginmedia can you please explain why once again my install date has been delayed?! As a new customer this is now getting beyond a joke and I’m seriously thinking of leaving before I’ve even started
-
Reg Myers
(@pharma_reg) reported
@virginmedia So today I was transferred 4 times to different teams: retentions, collections, finance and then customer service. They say they can’t find record of the cheque being issued in the first place. Last person promised me that they would follow-up and see it thru. That was 4 wks ago!