Virgin Media outages and service status in Coldblow, England

Most reported problems in Coldblow, England

• Virgin Media generated 0 outage signals in the last 24 hours around Coldblow, including 0 direct reports.
• The most common problems reported in this area mention Internet, Wi-fi, and TV.
• The most recent signal from this area was received Apr 1, 5:29 PM GMT+1.

• Internet (73%)
• Wi-fi (18%)
• TV (9%)

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Newham, Dagenham, Orpington, Poplar, Ilford, City of London, Hackney, Barking, Gravesend, Caterham, Islington, Waltham Forest, and Tower Hamlets.

City	Problem Type	Report Time
Croydon	Internet	4 hours ago
Croydon	Total Blackout	12 hours ago
Croydon	Wi-fi	13 hours ago
Southwark	Internet	17 hours ago
Croydon	Internet	20 hours ago
Newham	Internet	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

• 
  Paul Dart (@Enfield67) reported 22 seconds ago from Ilford, England

  @virginmedia We’ve got through and the customer service man was very rude

• 
  Bethany want (@BethanyWant) reported 57 seconds ago from Bromley, England

  @virginmedia It is only effecting one room in the house. On all devices. I have checked my area and there are no known issues

• 
  Mark North (@MarkNorth78) reported 2 minutes ago from Romford, England

  @virginmedia I have requested my full account information to be sent to me under the freedom of information act, so that I can raise a formal complaint, earlier today. Was told it will be emailed to me immediately... Still nothing in my inbox. I'll probably have to call a 5th time.

• 
  CD 🌸 (@channa_2012) reported 8 minutes ago from Hackney, England

  I just listened to your fuzzy hold music for 18 minutes @virginmedia, went through the same security Q’s multiple times, only for the phone to cut off as I explained my issue. I JUST WANT TO CANCEL MY BROADBAND!!!!! Can someone call me back to do this please

• 
  Muhammad Saeed Mulla (@mmulla) reported 8 minutes ago from Walthamstow, England

  To be fair, this is probably a PR person tweeting this, but really bad PR for @VirginMedia if they think that this is secure. Plus they missed the whole point, which was that the password was stored in plaintext.

• 
  Mark Gould (@yiddo71) reported 9 minutes ago from City of London, England

  @virginmedia you have the worst mobile customer service in the world absolute disgrace #ripoff #con #virginmedia #virginmobileuk

• 
  Angus Teee (@AngusTeee) reported 12 minutes ago from Islington, England

  @virginmedia I could indeed try ringing that number - if I wanted to spend over an hour listening to the same songs on a loop then speaking to someone who doesn’t know anything. You have a real problem with customer service and it will lose you business.

• 
  potentialproductionzmusic (@potentialprodz) reported 15 minutes ago from Hackney, England

  7 days time to no more bad service, disrupted TV and broadband service of Virgin Media. I'm saving myself £600 plus increased prices annually. So downsizing technology and reducing carbon footprint = 1 fone, mobile data and 1 computer. Will only have what I use! TV is next. Yay

• 
  Matthew Thistleton (@ThistletonM) reported 19 minutes ago from Ilford, England

  @virginmedia Thank you for your response, the TV connection is still often very slow or (having just come home from work) currently not connecting to Netflix or catch up (error NW-2-5)

• 
  Galina (@mylovelybubbly) reported 22 minutes ago from Sutton at Hone, England

  @virginmedia on hold now 30min to cancel virgin account. No wonder I wan to leave you make customers pay almost £100 for service which not good. Then u keep customer on hold for over 30min. Amazing service 😂 not recommending to anyone virgin save the money and stress!

• 
  Nigel (@nige977) reported 27 minutes ago from Ilford, England

  “Right now our team is a little busy” @virginmedia yeah no shit they are, everyone trying to call to get their daily virgin issue sorted

• 
  JC1980 (@JClinton37) reported 28 minutes ago from Camberwell, England

  @virginmedia Can someone answer the phone. Last week when I got rid of sky and got virgin installed you had someone on the phone to me in record time the last two days I’ve had issues no one available. I’m within my 14 days so I’m gonna cancel if u don’t respond properly

• 
  Tim Davies (@TimHDav) reported 35 minutes ago from Tottenham, England

  @virginmedia The phone of course is still not working. Outrageous. This is despite assurances that an engineer would be sent & that it would be resolved in several hours! Utter nonsense. I would like to escalate my complaint now please. I will dm my number & please arrange for me to be called

• 
  Nigel (@nige977) reported 39 minutes ago from Ilford, England

  on hold for 15mins @virginmedia only to be given another number, utterly useless, how can the service be so expensive, but this useless

• 
  CD 🌸 (@channa_2012) reported 40 minutes ago from Hackney, England

  @virginmedia Called back, held for another 15mins, was finally put through to the correct dept & have cancelled. I just want to say how rude the agent turned when I declined the offer to stay, & once it was all done he just cut the call off. Glad I made the right decision #virginmedia

• 
  Nigel (@nige977) reported 44 minutes ago from Ilford, England

  @virginmedia Nah you guys really do suck, can’t fix a thing remotely, and I’m done taking time off work, think Sky deserve a crack

• 
  CD 🌸 (@channa_2012) reported 52 minutes ago from Hackney, England

  @funkyfairy78 @virginmedia They will owe me a refund in September and I’ll make sure I get it 👆🏼 They’ve been messing me around for so long with their rubbish service, I should’ve cancelled months ago! #virginmedia

• 
  The Fallen (@pinski1_) reported 55 minutes ago from Sevenoaks, England

  @bohblesku @Worlds6440 @virginmedia @HSBC_UK TBH as awful as they are, they've always been tolerable for me. But once @monzo sort out credit cards, I'll be off like a shot!

• 
  Bethany want (@BethanyWant) reported 56 minutes ago from Bromley, England

  @virginmedia It keeps going down on all devices now.

• 
  Scott Brindley (@scottyboy1973) reported 60 minutes ago from Poplar, England

  @virginmedia Spoke to your woeful customer on Friday about how much compensation I was going to receive for my outage,I was assured I would get a call back, still waiting!!! #virginmedia #poorcustomerservice

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caroline Ronsley 💙 (@CarolineRonsley) reported 9 minutes ago

  @virginmedia I haven’t been able to access my email account since Saturday! Customer service say it will take another FIVE DAYS !

• 
  C Hubby (@crubby09) reported 9 minutes ago

  @virginmedia I've checked the status and its telling me there is no issues, well why is my Internet still not working properly???? Clearing you guys are taking us for a ride, we pay for a service which we never get #shocking #scammers

• 
  Caroline Ronsley 💙 (@CarolineRonsley) reported 13 minutes ago

  @virginmedia Well your so helpful @virginmedia your customer service tried that and it failed hence now talking to gadget rescue as I have been on the call for over an hour

• 
  Alejandro González 🏳️‍🌈 (@alexgon4) reported 14 minutes ago

  The last year with @virginmedia has been horrible, the broadband service is unacceptable. They have sent engineers and they always say they are going to change the installation or the router but it never happens. Either it is solved or I will talk to CAC.

• 
  Trev will do. (@wonderfultrev) reported 14 minutes ago

  It's now 113 days since installation. 92 days to get full TV service. Still no phone number transfer. No response to my second complaint. No reduction in ANY of the bills despite not having full services. Any customer service in your company? @virginmedia

• 
  Ross 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@rossamc) reported 20 minutes ago

  For anyone that doesn’t already know. Never use or sign up to @virginmedia You will regret it #charlatans #thieves

• 
  Suz Hepinstall (@SuzHepinstall7) reported 21 minutes ago

  @CarolineRonsley @virginmedia I was recommended to @Quick_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back

• 
  Ben Ramsdale (@benaramsdale) reported 23 minutes ago

  @virginmedia broadband has been down at my house since yesterday afternoon. I work from home and cannot do anything currently. Please can you provide an update as need a fix ASAP.

• 
  louise (@__louiseee) reported 30 minutes ago

  @virginmedia I can’t access my NTLworld emails, is this a known issue or can you help?

• 
  Pauline Lomax (@RedhillsAnnie) reported 32 minutes ago

  @virginmedia Some one needs to look at customer service… accounts mixed up. Isn’t what you expect.