Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

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The latest reports from users having issues in Coldblow come from postal codes DA15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 12/18/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, City of London, Poplar, Croydon, Harringay, Hackney, Dagenham, Newham, Southwark, Waltham Forest, Coldblow, Islington, Bromley and Orpington.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomIlford Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @virginmedia I've had engineers round from Virgin media on several occasions. Once I had no Internet for weeks because the engineer wired up the connection to the wrong house outside and I didn't even get a refund for the lack of service.

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    @virginmedia Chatting with you is not solving my problem. This is day 6 with no internet to work in my house. Your company took it upon themselves to change my landline without informing me. I have called the old provider to find out if the line is still available with BT

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia hello? Anybody home? Still waiting 4 my callback which should’ve had a week ago to tell me what you’re doing about charging me 💰💵💸 for at least 4 months for service I wasn’t getting! Tried calling can’t even get on a waiting / hold line... need to know so I can🚪

  • SamMiles87 Sam Miles (@SamMiles87) reported from Walthamstow, England

    @virginmedia my WiFi isn’t working but there are no network issues in my area and no problems detected. I’ve rebooted, reset, re-attempted connection but nothing. When I call 0345 454 1111 no answer. Please help!

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia

  • alexrhystaylor 𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫 (@alexrhystaylor) reported from Poplar, England

    @virginmedia there is a fault. it is getting repaired by 1.55 pm every day for the last week. apparently. were kafka born a few decades later, he would be structuring stories around the baroque architecture of your customer services provision.

  • Phil_precious1 Phil (@Phil_precious1) reported from Eltham, England

    @virginmedia All this have been discussed and no there are no known issues in the area. Since the date the tv box was installed. We were told it will take 48hrs for the landline to start working but it never did. I tried calling so many times but only customer service for sales picks.

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot

  • Phil_precious1 Phil (@Phil_precious1) reported from Eltham, England

    @virginmedia When I eventually got someone to deal with the issue was after waiting on the line over an hour, I was told someone will contact me within 24hrs. I’m still waiting since last week Thursday.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia I’d like to #stayconnected but you have not returned calls re slow speeds I’ve been getting since summer 20 but still charging me for, think after 12yrs as a customer you’d think you might want to keep me, if I don’t get a call BEFORE Mon I’ll cancel and start a new

  • SamMiles87 Sam Miles (@SamMiles87) reported from Walthamstow, England

    @virginmedia Hi john, no there isn’t. All status pages and troubleshooter told me it was my devices at fault not the network, yet your colleague told me on phone it was an ‘area issue’ (unclear where) and would not say more other than 5-7day interruption. Can you DM me for my phone number?

  • e17caz Caz 💙 (@e17caz) reported from Walthamstow, England

    @virginmedia my internet has gone down every day this week (and again now, as I’m about to start remote teaching). I’ve checked and the website says there are no problems in our area but something isn’t right and I can’t carry on like this....please help ASAP #e17

  • alexrhystaylor 𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫 (@alexrhystaylor) reported from Poplar, England

    we’ve had, in your words @virginmedia an “local issues” in E1 for over a week. strangled uploads (0.02mbps) and patchy downloads + intermittent connection. please fix critical infrastructure asap and also... a refund. ta xxx.

  • CahalBannon Cahal Bannon (@CahalBannon) reported from Hackney, England

    @virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • alexrhystaylor 𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫 (@alexrhystaylor) reported from Poplar, England

    we’ve had, in your words @virginmedia “local issues” in E1 for over a week. strangled uploads (0.02mbps) and patchy downloads + intermittent connection. please fix critical infrastructure asap and also... a refund. ta xxx.

  • elaine_leggatt Elaine Leggatt (@elaine_leggatt) reported from Crayford, England

    @virginmedia Moving house. Used the chat stream give all my details then no one answers when moved on. Get on the phone to he told ring back . Ring later then get cut off twice after long wait. I hope you will not charge me more for the service I am trying to sort 😡😡

  • alexrhystaylor 𝐚𝐥𝐞𝐱 𝐫𝐡𝐲𝐬-𝐭𝐚𝐲𝐥𝐨𝐫 (@alexrhystaylor) reported from Poplar, England

    @virginmedia i’ll be patient, if you cough up the £££ i’m paying for a service i’m not getting. fair deal? a statutory right i think...

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    @virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Wednesday_IC Wendy (@Wednesday_IC) reported

    @sharonodea @virginmedia If I could just chime in. This isn’t unusual. I moved in April. I was emailed repeatedly saying the box to return my router was on its way. It never arrived. Then was offered the chance of having it collected. I agreed. Offered again. Agreed. (X10) something is wrong here.

  • MikeLewey Mike Lewey 💙 (@MikeLewey) reported

    @virginmedia NOT HAPPY. New install to new build house moved by VM from 04 June to 07 Aug! UNACCEPTABLE! Wish I went with another provider! Please help @virginmedia !

  • tonymaidment1 Tony Maidment (@tonymaidment1) reported

    So, the saga continues, having sorted out the previous issue I have now received an email saying I now owe £55 and being charged £7.50 . This is after a telephone call I received after my tweet last week. Please sort this out @virginmedia @richardbranson @BBCWatchdog

  • chrysanthemamma Chrysanthi (@chrysanthemamma) reported

    @virginmedia what is happening with the internet? last night it went down and we have nothing yet! Trying to get a check on the area and it says account issue!Please help as some of us need to work from home. Portsmouth

  • dustingknuckles NLC (@dustingknuckles) reported

    Move from @SkyUK broadband to @virginmedia, they said. It’ll be better, they said. Not even customers yet and filing a formal complaint. Telephone customer services don’t listen, don’t offer a solution for a VM error and only follow a patronising script.

  • MLuker85 Mark Luker (@MLuker85) reported

    Hello @virginmedia any issues in the CRO 03 area? I’ve had no internet all morning and nothing listed when I log on and check.

  • reformattday Matt Day (@reformattday) reported

    @virginmedia Yes. Your service checker says it’s unable to check the service.

  • AB1ackSheep 𝗕𝗹𝗮𝗰𝗸 𝗦𝗵𝗲𝗲𝗽: (@AB1ackSheep) reported

    @gbnews all other networks such as Virgin Media and Sky broadcasts are transmitting fine, the issue seems related to mobile devices only.#gbnews

  • bayessteve Steve Bayes (@bayessteve) reported

    @virginmedia I can connect to my router and extender but cannot download anything and some tv service not working in BN13 area??

  • sheonasaur sho (@sheonasaur) reported

    @virginmedia I logged a complaint weeks ago about poor connection issues causing us to miss work. The same happened again last week. I’ve heard nothing from my complaint. Where can I escalate this to in writing please? I don’t want to waste time on a phone queue.