Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Hackney, Welling, Croydon, Islington, Woodford Green, West Malling, Ilford, Dagenham, Beckenham, Waltham Forest, Newham, Stratford and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Wi-fi | |
| Southwark |
Total Blackout | |
| Hackney |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
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katie
(@Katiewrightt1) reported
from
Croydon, England
@virginmedia waited 25 minutes before I got through and then your unfriendly staff member hung up on me whilst ‘searching for information’ 🤨🤨🤨. My internet never works and I’m getting 0 help....
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TxDxE
(@OfficialMrMac) reported
from
Romford, England
Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband
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🥴
(@iamkingkyla_) reported
from
Croydon, England
@virginmedia can you fix your WiFi I’m actually sick of this rubbish
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AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia our Tivo box is showing menu and sound but no picture. Worked fine for 2 weeks in cooling off period. Also was on hold for 35 minutes today. Please provide solution. Not happy.
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Christopher Tulloch
(@VillianComplex) reported
from
East Ham, England
I thought BT were bad but damn @virginmedia is seriously awful.
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Thomas Chawner
(@thomasc68) reported
from
Romford, England
@virginmedia can’t believe the way u treat new customers your service and customer support are shocking
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Nate Brown
(@NA_Brown) reported
from
Hackney, England
@virginmedia having real trouble with your broadband of late. Previously very intermittent. Now no connection at all. Your website doesn’t help either
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MadeAmazing
(@madeamazing_) reported
from
Bromley, England
Nice to know @virginmedia are absolute animals towards old people. Not a care in the world. Just cutting off their phone line without considering the consequences & impact it could have on two elderly people. Sickening behaviour. My poor granny is so distressed.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service
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#LondonNetworker
(@LondonNetworker) reported
from
Walthamstow, England
Virgin MEDIA down again!!!! @virginmedia
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AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia No difference. From the amount of complaints I have read on the same issue I think you know what the problem is with the new box.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Although your Aim is not to deliver a shockingly bad customer experience it’s what your customer services team are only capable of delivering... repeatedly... can you put in a request to get me a call back or give me a postal address as this may be quicker to put In a request.
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Charlotte Hall
(@Lotster911) reported
from
Tottenham, England
Just found out @virginmedia has been charging extortionate evening call rates on home phone but allegedly only have weekend call free ! Literally ripping people off ! Could have another mobile contract with what they charged for handful of calls to my blind elderly Dad- #bad
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steven ereira
(@EreiraS) reported
from
London, England
@LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management
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MadeAmazing
(@madeamazing_) reported
from
Bromley, England
@virginmedia Well in talking to two of your customer service team they say you haven't. But two others say it has been!! Complete chaos. And terrible customer service.
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AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia new customer and TiVo box is not working after 2 weeks. Shows menu and sound but no picture. Please provide a solution. Not happy.
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積ん読
(@GeirGulbrandsen) reported
from
Poplar, England
@virginmedia Just to let you know, as most evenings streaming video (even low-res) is really bad again. I know the product description is "up to...", but as you linked the other day you ha "minimum guaranteed bandwidth" that should be more than enough to watch a little bit of video. Very sad
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle letitia
(@DanielleLetitia) reported
Offers for new customers shouldn’t exist! How is it I have to pay more for being a loyal customer than a new customer? @virginmedia
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Colette B
(@cjb58comp) reported
@virginmedia Been trying to resolve my bills since Feb. Total incompetent from Customer Services over a number of calls. Refused to pass me to a senior manager to discuss. How can I get in contact with someone who has seniority to resolve. Shocking service
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Susan Daniels 🇪🇺 #FBPE
(@susan04071) reported
@EcoFrench @virginmedia Perhaps try Hyperoptic if they serve your area? I find them very good - with just one day when there was a problem in our block.
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Chris De Abreu
(@chrisdeabreu) reported
@virginmedia Not an outage. Just getting 3MB when it should be 200MB!
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𝙆𝙖𝙩𝙞𝙚
(@Ktmoodles) reported
Just answered the house phone. Me: Hello? Them: Hello? I am calling about a problem with your Virgin Media broadband. Me: Mmmmhm Them: We have had error messages saying that there's a critical problem with your broadband. Me: Mmmmhm >>
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George Braham
(@braham_george) reported
@virginmedia Not to mention your staff lie with every breath e.g I asked for a complaint to be raised three times and three times I was told it was done and three times I called back and was told no complaint was raised
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Crazy
(@crazydarrend) reported
@virginmedia Yeah I’ve turned it off and waited then turned it back on and the issue still persists it starts flowing white and flashing then it stays solid red and on the routers page it keeps saying registration error
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Lyndsey Smith
(@LyndseySmith86) reported
@virginmedia internet is an absolute joke! I CANNOT even work from home properly because the service is so shite!!!!
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𝙆𝙖𝙩𝙞𝙚
(@Ktmoodles) reported
@virginmedia Surprisingly, I'm not an idiot, unlike you, who doesn't know the right "their". Go away.
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Hannah Priest
(@HannahPriest4) reported
@virginmedia oh look at that, once again connection is gone. It’s bad enough that your tv box is forever not working but now the internet too! In the last month 4 days without tv box and now 2 days without internet yet my bill comes through at full price...