Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Romford, Bexleyheath, Ilford, Islington, Hackney, Harringay, Southwark, Poplar, Newham, Dagenham, City of London, Orpington and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Romford |
TV | |
| Bexleyheath |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.
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FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
@virginmedia So you can't help me either! What's the point! Another @virginmedia #fail
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?
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Kathryn Bowers
(@kathrynahedrick) reported
from
Islington, England
@virginmedia what is going on with the WiFi on the Underground? I need to sign in every time and even when I do manage to I get a message about a certificate and can't actually get a signal? I'm a Vodafone customer for mobile but I have a home Virgin Media account
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Maria Marchant, MBACP
(@lovetosleepy) reported
from
Bromley, England
@virginmedia Internet is down in BR76HH. Engineer allegedly coming Fri as it’s only one house at fault. Now a neighbour is saying that there’s outage in the whole area & 30 June is meant to be the day we get our internet back. Any advice on which VM advice to believe, please?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?
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Fredrik Cornell
(@fiddecornell) reported
from
Hackney, England
@virginmedia i have an open and unresolved complaint C-2206212351 which I fear your bots will ”resolve” and close without my consent.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia By all means better start reading up on the #badcusyomerservice I’ve had since 2020 about March? Virgin still hasn’t fulfilled it resolution agreement mad back in Nov 2020 and have had to chase and hound you with up to 7 calls as staff which should be able to, can’t get it right!
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Kate Crisp
(@kec1964) reported
from
Grays, England
@virginmedia hi I have 2 WiFi boosters that I’ve never used and would like to return them but can’t face hanging on for hours to speak to someone on your helpline. Is there an address you can give me?
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Neil Adie
(@Yellow212) reported
from
Walthamstow, England
@virginmedia has broadband gone down in my area? My WiFi has stopped working all day in Chingford.
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Mabs
(@Mabs79) reported
from
Islington, England
@virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok
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FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
A question for @virginmedia Is it more important for an engineer to a) resolve a customer's service problem b) get to next appointment because the engineer is measured on appointments attended rather fixed? You have one unhappy customer #poorcustomerservice
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FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
@virginmedia I moaned on Wednesday about #poorcustomerservice from @virginmedia, so it's only fair to praise when they #Getitright. Friendly Chavez was awesome, fixing the problem through competency and with a smile; the result a #happycustomer cc @marketingjulia
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Jemma Crow
(@jemmacrow) reported
from
Poplar, England
How is @virginmedia internet so bad?! It NEVER works…
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Dave Hammond
(@Dave_CAFC) reported
from
Crayford, England
@virginmedia your platform is useless it is constantly going down how are people supposed to run businesses with such white #virginmedia #garbage
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, unfortunately not today - same issue and it's been this way for a few weeks now
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Jonathan Graham
(@jagraham90) reported
from
Tottenham, England
@virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ᒍᗩᑎE
(@gemmak500) reported
from
Chesham Bois, England
@virginmedia To be honest you probably can’t, I’ve been this route often previously and nothing changes. Made to jump thru the same basic hoops time & again by staff members who don’t understand the systems, it’s a perpetual, frustrating loop. Still my service is dreadful.
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Gavin Button
(@GavJB) reported
@virginmedia 4. And, point 1 being proven right here by the fact that we are trying to cancel and your whatsapp person is being incredibly unhelpful and nosey! Stop asking who we're switching too and how much we're paying. Cost is not the issue here.
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John Sambrooks💙
(@JSambrooks) reported
Hi @virginmedia any chance you can sort your complaints team and engineers to speak to each other. Another date change on visit, another complaint and no call. Won’t be accepting £10 compensation this time. Appalling service for 20 yr customer.
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Hayleybeau 💙💫🍭✨
(@hayleybeau) reported
@AdultWorkcom @virginmedia why can’t I access this site through your network? Been trying all morning
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Q. ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ🌹
(@HotHayleyUK) reported
@virginmedia @hayleybeau Hopefully it can be done as soon as possible as it's effecting the income of many of us at the moment. If issues persist I think many of us would have no choice but to switch broadband,
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Toby Palmer
(@tobypalmer1) reported
@virginmedia No, other than I have to wait 3months due to a banking error that delayed 1 payment. Witch has been paid and over the last 6 year payments of upto £200pm have never been missed I find it very disappointing
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Selene
(@HOz_777) reported
@ispreview it's so.dumb I've sane issue theyre forcing ke to take TV and talk weekend package because that makes it cheaper but I dont watch TV or use a land-line #virginmedia YOU SUCK how does taking stuff off make it more expensive ???
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Naomi
(@rhododactyla) reported
@virginmedia help! Registered for broadband with a typo in my email address and now I can't see my information, make an online account or get through to anyone on your helpline as I can't see the account number without logging into an email which doesn't exist
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Richard Kay
(@Richard18593976) reported
@virginmedia I've made another complaint using that link reference C-150922722 . I think the previous complaint appeared closed by VM without my consent as it didn't appear on any list, and without any resolution.
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Sleeepwaalker
(@sleeepwaalker1) reported
@virginmedia are a joke of a company - Three complaints I’ve raised (yet they never opened one) because they haven’t done what they promised - impacting my credit rating