Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Harringay, Southwark, Snodland, Waltham Forest, City of London, Croydon, Newham, Dagenham, Romford, Woodford Green, Bromley and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
Yesterday’s @virginmedia broadband outage was a short one, but the connection is down again now...
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@AyoCaesar Problem is that Sky have no control over it, because its actually owned by Openreach. They own the lines for all providers, apart from obviously Virgin Media.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@virginmedia We know of an issue in your area that results in loss of service [...] you may be eligible for bill credit if your service isn't restored within two full working days.” I don’t know about bill credit but I massively need to work from home today.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.
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Mikey Schmikey 🏴 🏳️🌈 🇪🇺
(@mikeyplewis) reported
from
Islington, England
@moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/
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Kimberley Morris
(@Kimmy_CPFC) reported
from
Croydon, England
@virginmedia Your 150 service is saying we owe you money. How can that be when the payment is due today and you take it by direct debit. Actually livid right now
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davep
(@g_davep) reported
from
Croydon, England
@virginmedia #sw16 #broadband poor service can you confirm if you have resumed normal service the broadband is down since yesterday sw16 4sd
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
I will now make a point of tweeting every time my @virginmedia broadband service is down so we can keep a live record of how often this happens. It will be a wild ride! (Down for the last 20 minutes, website also down for maintenance apparently).
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Ari Gork
(@arigork) reported
from
City of London, England
Morning @virginmedia, not sure if you aware but #BelsizeParkStation @TfL has a WiFi signal but no internet access over the last few days.
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
dear @virginmedia your internet connectivity is broken.
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.
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@dorsetmartin
(@dorsetmartin1) reported
from
Croydon, England
@virginmedia I couldn’t wait on the phone. You were working in our area today but we still have an issue. Really annoying buzzing sound from tv
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia And if the issue is more@complex than originally thought, I should be informed and not keep having to waste even more time chasing information from you. It’s really not good enough.
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H a n n a h
(@HanHan1) reported
from
Bromley, England
What is the point of having @virginmedia when the Internet NEVER works and when you mention it no one helps! What am I even paying for 😡
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Michael (Burt)
(@MichaeloooDavey) reported
from
Romford, England
@virginmedia hello, Internet is dropping out a lot down RM124EY Can you check what is happening please :) TY
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia I always have problems with talking to virginmedia on the phone they say some shit even Dow u had a chat no one puts it down so when u call bk it’s some next shit is they any internet out they what’s gd as virgin let me no
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Reza Ali Malik
(@rezaalimalik) reported
from
Croydon, England
@virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia
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H a n n a h
(@HanHan1) reported
from
Bromley, England
@virginmedia I haven’t rebooted anything, it has just always been this slow for the whole time I have had it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carlito
(@TheGeneraI) reported
@virginmedia Following your advice, I called back. Eventually a distracted agent answered and through much background noise & confusion I was advised that due to technical issues, they would need to call me back with 2-3 hours. I received no call back.
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DianeB ♀️
(@Starrygem4) reported
@GrahamUK33 @virginmedia Same here. Then next April will be £93 and no right to cancel...then approx. £103, £110 and so on...so we can prepare for an extra £10+ increase every year 🤬 Even if RPI dropped to zero its still a 3.9% increase
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Saurabh_Penkar
(@saurabh_penkar) reported
@virginmedia For future ....If its for 16 days then assume its for customer service issue... Can you imagine a whole area being down for 16 days and you receiving one such tweet? but now I think with Virgin anything is possible hence your question...
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Mandie
(@Mandiesymms) reported
@virginmedia Your none uk agents aren't aswell trained as they don't understand basic English as it's not on the script that you give them you take them off the script and get scared and put the phone down A problem like this will not be sorted as it is not straight forward
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Sathya Ramkumar
(@sath_nq) reported
@virginmedia Hi my internal complaint number is 116912_21947 will this help? Yes I live above ground floor I’m also billed and amount taken from my account even though I am yet to get service. Do you recommend to stop direct debit?
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clementp
(@clement_palle) reported
@virginmedia My neighbour called from his side and they first booked an engineer to visit his flat and then cancelled saying it’s a local issue
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clementp
(@clement_palle) reported
@virginmedia They say, it’s fixed, please restart your kit and wait for 30 mins to get the fix applied and we wait not 30 mins but for hrs, we are still the same
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Cristina Perez-Becerril
(@Opihapaura) reported
Not a day goes by without Virgin Media wifi issues and since they are the only supplier in our area that can provide “fast” broadband we are stuck paying for bad service. Tell me again how “private” is best bc competing suppliers drive quality of product up and prices down.
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Auzzziiee
(@Auzzziiee) reported
@virginmedia Can anyone help, my install date has been changed without giving me any notice or warning, and no I’m going to be without internet for 2 week as well as wasting time booked off work for the original install date! Your call team gave me 2 wrong numbers to call as well
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James Harrison
(@JNH77) reported
@virginmedia Service as in customer service not product service.