Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Grays, Waltham Forest, Islington, Croydon, Ilford, Romford, Southwark, City of London, Barking, Tower Hamlets, Newham, Welling and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Mira Burton
(@MiraBur44156853) reported
from
Tottenham, England
@virginmedia It's ok for now but evenings are the worst.
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Nick Tippett
(@nicktippett) reported
from
Croydon, England
@virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!
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Wesley Dolly
(@wesleyddolly) reported
from
Ilford, England
@virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
Sutton at Hone, England
Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia £79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 😬 Compensation is only calculated when service is restored 😪 Fair?
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia please fix this issue. Recently not loading some emails over wifi saying it’s to do with network settings. Ok if I turn wifi off. Reading lots of people having the same problem with you on iPhone.
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia I shouldn’t have to. It’s a new issue that other people are having too. I can turn off wifi on my phone and it’s fine. Please tell them who fix things to fix it. Not only me
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Nick Tippett
(@nicktippett) reported
from
Croydon, England
@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@virginmedia my WiFi is going on and off. Is there a known problem in E4 London
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
Sutton at Hone, England
After a mammoth session on the phone to 6 of your departments to arrange interim broadband given your service failed in Nov. & won't be fixed to March I spoke to a helpful chap called David in the Customer Care Dept before I was cut off. Can you help reconnect me @virginmedia 🙏🏻
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Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
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Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
Sutton at Hone, England
@virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password 😢 A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.
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Vignesh
(@mistervickster) reported
from
Islington, England
@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
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Nick Tippett
(@nicktippett) reported
from
Croydon, England
@virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely
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Wesley Dolly
(@wesleyddolly) reported
from
Ilford, England
@virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
Sutton at Hone, England
@PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!
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Dr Andrew Fleming 🇬🇧 🏴
(@Andrew007Uk) reported
from
Sutton at Hone, England
@virginmedia John - lights are on but the external fault has already been established. It is a contractor that has to deal with the issue - one claimed to have done it but it failed to work - now you contractor is failing to respond to requests by your colleagues 4 updates on a new commission
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Mark Catchlove
(@markcatchlove) reported
from
Ilford, England
@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
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Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think
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Ben Rogers
(@eviemae239) reported
from
Sutton at Hone, England
@virginmedia wi-fi down yet again for about the 5th time this week. Constantly going down over last few weeks as well, absolute shambles.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SirShloy
(@SShloy) reported
@virginmedia you do realise that your services are down right?
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jac68
(@jcjc196) reported
@virginmedia Still no sim arrived and no service for 3 days now. Was told payment would not be taken but it has been taken today. Very poor
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iain king
(@inbrediaino) reported
@virginmedia No. That makes no difference. Just like it made no difference yesterday. All green lights. Your fault tracking still says fix at 10am so according to your system there is still a fault. I can see my Wi-Fi but have no connection. 41 hours and counting.
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lerisa connolly
(@lerisa69) reported
@virginmedia please can someone contact me I have bought a new package deal but entered the wrong email address I can’t get through to customer services as I don’t have information yet!
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Luke
(@watson1990uk) reported
@virginmedia Another day without service 🙄 and nobody can give me an update.
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Fish n Chips
(@FishNChips31) reported
@bt_uk Just moved to BT a week ago and i can say i have not been having great connectivity. My broadband has been randomly losing connection on the midnights and today its been offline for over an hour. Starting to regret my move from Virgin Media. Ridiculous service.
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G A V 👋😀
(@imgavinwwilson) reported
@virginmedia down YET again!! 4th time in as many months!!😡😡😡 The website says planned work between 12.01am and 06.01am on 10th June, but it's only 9th June, what's the crack? Is this fault separate to the planned works on 10th? Can't wait to be out of contract in December!😡
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Resting on my RD
(@smashdurant) reported
@virginmedia I am having issues logging into my Mobile and Media Accounts. Have tried to reset Password and says. Oops! That wasn't quite right. Please try again
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Dennis Greene
(@dennisjgreene) reported
@virginmedia Once again the service in my part of #Ealing is down. When are you going to sort this out - I am paying a small fortune to you every month and you can't guarantee me 24x7 service.
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Ian Malpass
(@IMLXXIX) reported
@virginmedia Still not working. Still not heard anything from yourselves offering a resolution