Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Poplar, Croydon, Southwark, Newham, Romford, Islington, Ilford, City of London, Harringay, Dagenham, Gravesend, Orpington and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Poplar |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Josh
(@Jatkins__) reported
from
Camberwell, England
I never fully realised how poor @virginmedia’s internet coverage was in south london until moving here and I’m now into my second two-day outage in the past month 🙃
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia how can you charge people for a service which doesn’t work and when we’ve finally had enough you are going to charge them £300 to leave! This is disgusting. I haven’t heard from anyone any further about our off coms report. No updates. No customer service.
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia I don’t think so but your team has run us through so so many calls and online chats of how to improve service.
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Nancy S
(@mizznansea) reported
from
Aveley, England
So trying to cancel @virginmedia services and the stalling tactics being used are not cool. If customers want to leave they have every right to do so. Let them go.
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Matthew90
(@MattyCPFC) reported
from
Croydon, England
@virginmedia terrible service, no internet since Wednesday in South Croydon. Been told there are problems in the area, but your site says everything is working. Why would I be able to book an engineer if there are problems in the area.
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Everest, Sam
(@MrCADwiz) reported
from
Bromley, England
Getting pissed off with the @virginmedia internet service at the moment. For the past few weeks the internet has constantly going on and off. Joke how much we are paying for a crap service.
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Daniel Hillman
(@hillmandan) reported
from
Bromley, England
Got to be the worse customer service in the world @virginmedia . No services for 3 days because your sub contractors cut through the cable and still no light at the end of the tunnel #fuming 😡
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Richard Perkins
(@anurbanpastor) reported
from
Bromley, England
Any particular reason @virginmedia why our broadband has been down all day? It's half term and we're chewing through our mobile data! Be terrific if you could make it right. Pretty sure it's nothing we've done at our end. Big valentine's love.
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia appalling service. Been with you three months of which we’ve the slowest wifi speeds we’ve ever had. We can’t work from home as a result. No accountability or compensation or urgency to fix this. Dreadful.
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia Nothing was made clear to us, this is what I’m saying. If we had known that you’d tie us in for something which isn’t even working we would have left day 1!!! I want to make a formal complaint. Please send me a link or details. I will then be reporting you to CISAS.
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia Sadly, your team has never made any thing clear at all. About connection, contracts or about how you dupe people into staying with you while you ‘fix issues’ then issues are fixed and because we trusted you were now in a contract we can’t get out of??!??
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Fiona McSorley FCCT
(@Fifimc60) reported
from
Croydon, England
@virginmedia why do we pay so much when TV and broadband not worked all week? 😡Engineer came to neighbour and says its a network problem not likely to be fixed until 10th March. Surely we qualify for refund??
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S
(@MSROPER10) reported
from
London, England
@cameraoncaught @virginmedia Have you forwarded this to Virgin media internal complaints? In my opinion Virgin have one of the worst customer service teams around but it may reach someone who can act upon internally.
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Liam Stanley💙
(@SeasideAPNP) reported
from
Sutton at Hone, England
@AnnG50707311 @virginmedia I always haggled with them and got them to come in at new customer prices. Surprising what they will give you when you let them think you are leaving. Also let them know what other companies will offer you to become a customer as they may match the offer
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Josh
(@Jatkins__) reported
from
Camberwell, England
@virginmedia It’s working as of this morning but that’s a 48hr outage with no explanation why and no realistic reconnection time given. Could you advise on the process for claiming compensation?
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LORYN
(@thisisloryn) reported
from
Croydon, England
@virginmedia so so upset with your service. We’ve had horrible wifi since day once which has been documented by 20 or so upset phone calls. You say you’re fixing the issue - nothing changes. Now you’re saying if we want to leave you’re going to charge is £300? No accountability.
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Daniel Hillman
(@hillmandan) reported
from
Bromley, England
@virginmedia So after 10 days and loads of phone calls I’m still without any virgin services . For a communications business you are very poor at communicating to your customer and as for the complaints link 28 days to respond is a joke. I bet my bill arrives on time though !!! #whatajoke
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Pippa Moss
(@PIPPAaM) reported
from
London, England
@virginmedia we've had atrocious broadband on SE26 4HN for weeks now, it just keeps dropping out and then coming back. I have just had my bill and I'm not really feeling we should have to pay for the service we've had this month.
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Daniel Hillman
(@hillmandan) reported
from
Bromley, England
@virginmedia No and no . No idea , I’m just the customer . Just want someone to ring me with exactly what is going on . Why can’t this happen ? Your service is laughable now . Am expecting a TV crew to turn up in a minute saying it was a big wind up
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Marco
(@marco_dirosa) reported
from
Islington, England
@virginmedia no internet connection since yesterday. The check service tool doesn't work, nor the one in the webpage. What should I do?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa 💋 🧛♀️
(@Lisa_Wadey) reported
Time to change providers price i pay and services down no refunds disgusting @virginmedia 🤬
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Jonothan Gains
(@J0N0_) reported
Funny how @virginmedia are quick to put their bill up for tv packages and contact you for renewal but as soon as it goes off for technical reasons you can’t submit a complaint online because the link is broke and the phone line is unavailable & cuts you off. Well worth the £90 pm
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𝕋𝕚𝕤𝕞𝕖'𝕄𝕚𝕔𝕜 (𝘼𝙎𝙏𝙍𝙊𝙎𝙃𝙊𝙍𝙏𝙎)
(@tismemick) reported
@virginmedia any updates on TV problems, last update nearly 4 hours ago?
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🌈Mrs A🌈
(@AimsonLea) reported
@virginmedia Still no service Bl4 area😡 all day.
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bill o’neill
(@billone30822943) reported
@virginmedia Since 1PM! Really? Not a single piece of information since. Objectively that is not a strong position u are taking. If you have had zero updates since 1PM then that is incompetence as it is an unacceptable length of time. Never heard of any outage lasting this length of time…
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zFxsionn
(@zFxsionn) reported
@virginmedia no update on your outage page for 3 hours now, what is going on?
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DANIEL
(@DANIEL04824298) reported
@virginmedia To be fair to virgin it’s never gone happened to me before
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Rob day
(@dayrob83) reported
@virginmedia @RevclownEric Yo @virginmedia this is slightly rude, I said about my issues hours ago and no reply, but you can reply to this customer. ******* rude…
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Clare
(@ladygutters) reported
@virginmedia can you confirm if TiVo boxes being unable to connect to the router but OK on other devices is part of this issue? No mention of it on your service update but multiple people mentioning it. Error code N17
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Brenda Mclean
(@Alexia22Bm) reported
@virginmedia totally annoyed right now!!! Issue fixed 6pm, now, not till 9.30pm..total rubbish. I am not a happy customer right now.