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Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Caterham, Islington, Croydon, Southwark, Waltham Forest, Newham, Dagenham, City of London, Ilford, Tower Hamlets, Poplar, Orpington, Bromley, and Romford.

CityProblem TypeReport Time
Hackney Internet 8 hours ago
Hackney Internet 9 hours ago
Caterham Internet 9 hours ago
Islington Internet 12 hours ago
Croydon Internet 12 hours ago
Hackney TV 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • edshots
    the world's most copied Edward Moore (@edshots) reported from Bromley, England

    @virginmedia The next slot was 28th April which I would not be in and so have taken 5th May. A loyal customer of about 12 years this a complete let down after arranging today from a previous cancellation on your company's part.

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia I’m pig sick of spending my time on the phone to not get a resolution. I’ll have another web chat and hope someone can finally see this issue out. Thanks

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia If you were sorry, this issues was fixed long time ago…

  • RobertSSmith66
    Robert Smith (@RobertSSmith66) reported from Sutton at Hone, England

    @virginmedia any chance you can get your website to work? Change Package Chat does nothing! Links sent via mail do not work! Hyperlink sent by text doesn’t work! Call centre (working from home in India?) worse than useless! Ever heard of Customer Centric design? #Useless

  • dreamboatsings
    Dreamboat (@dreamboatsings) reported from Tottenham, England

    @virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia No the chat ended and I couldn’t get back into it obviously finished work. I got nothing he was trying. He found the account in question but couldn’t get in with security. And again I’ll add I never set up account so I don’t know password. I’m left hanging again

  • GokcePehlvnoglu
    Gokce Pehlivanoglu (@GokcePehlvnoglu) reported from Walthamstow, England

    @virginmedia seems like it’s time to finish with Virgin Media. I had connection issues for the last one week every morning and evening, now finally my rooter is dead and I need a technician, the earliest slot was on Saturday!

  • getpipfit
    Pippa Crowther (@getpipfit) reported from Sutton at Hone, England

    @virginmedia we have had no Internet or TV since yesterday afternoon/evening. Service checker seems down and unable to log into my virgin media as just spins or says unavailable SM1 1RB please advise.

  • blue_murdock
    Ritch Zablan (@blue_murdock) reported from Camberwell, England

    @virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?

  • jrseloto
    Francisco Soler (Jr) (@jrseloto) reported from City of London, England

    @virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @virginmedia I'm sorry for the two poor support staff who are trying to sell us new remote controls, routers and O2 sims - for more money - till we hit the nuclear option and say we're leaving to get what we're asking? We're loyal customers; why does it need to get to that?

  • sospainter
    🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported from Whyteleafe, England

    @virginmedia I’m currently in a WhatsApp message with customer relations. I say that, they responded almost an hour ago.

  • edshots
    the world's most copied Edward Moore (@edshots) reported from Croydon, England

    @virginmedia failed to turn up today for the rearranged date they couldn't make two weeks ago. Just turn up tomorrow, I shouldn't need to call you as it'll be the Edward Moore in Croydon you let down today.

  • swami102
    Swami (@swami102) reported from City of London, England

    @virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia So someone fraudulently set up an account in my name. Because I don’t know the password to something I didn’t set up I’ve now spent 5 hours on the phone to 5 different @virginmedia reps and a debt recovery letter. Never use @virginmedia #badcustomerservice #stress

  • muzzlejuice
    Steve wilson (@muzzlejuice) reported from Sutton at Hone, England

    @virginmedia I'm trying to cancel as I'm moving and asked for confirmation which was not provided , the duty manager refused to speak with me when I tried to escalate

  • dreamboatsings
    Dreamboat (@dreamboatsings) reported from Tottenham, England

    Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.

  • shackmeister
    Jeremy Shackleton (@shackmeister) reported from Croydon, England

    Dreadful sales call from @virginmedia. I need broadband, Sky & BT sports. Best deal requires having a load of unwanted extras apparently. No attempt to qualify my needs just clearly underpaid & commission desperate sales staff relying on a very bad script. #badservice #badselling

  • kevinri00714924
    kevin richardson (@kevinri00714924) reported from Poplar, England

    @virginmedia Will this issue be resolved today

  • CouchPotatoUK
    Wesley Hammer ⚒️ (@CouchPotatoUK) reported from Romford, England

    @virginmedia for a media company that sells amazing broadband, your website is terrible. Just goes in circles, doesn't let you change packages online. Terrible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Barnsy1968
    James Barnes (@Barnsy1968) reported

    @StudioAlien1 @virginmedia I suspect the ‘overnight team’ may have caused the issue in the 1st instance…. 🤔

  • Dave_Kirby5
    David Kirby (He/Him) (@Dave_Kirby5) reported

    @virginmedia is down and I can't even get onto their website to register loss of service in case of a refund, gr8

  • esnw33430
    G (@esnw33430) reported

    @Penwith92 @virginmedia If only it was just Virgin but it wasn't, lots of internet services and other ISPs had an issue too. Stuff breaks sometimes, I have 3 different links on different ISP here at home and they were all having issues. Looks like it's starting to work normally no mind...

  • crypticc
    Chris Dack (@crypticc) reported

    @virginmedia I'm sure you'll fix it but I can't access your site to log entitlement to the refund. So logging here. #VirginMediadown

  • BookJo
    Joanna Sholem (@BookJo) reported

    @tangerinebean @virginmedia Well. I am very far away and mine is down as well.

  • LoZeno
    Verified Jedi (@LoZeno) reported

    @virginmedia Oh yeah, it's 8am now, of course you're aware: your people finally woke up! Your company needs to sort out EMERGENCY HOURS CONTACT, dammit. And roll back your bill increases: if this is the level of service you offer, it's unjustified

  • thepublocal
    TP (@thepublocal) reported

    I wish my missus would go down on me as much as #VirginMedia does @virginmedia

  • Threelions_
    Dan 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Threelions_) reported

    @virginmedia Just for a change! shocking service

  • Raithmir
    Michael (@Raithmir) reported

    @virginmedia @virginmedia couldn't you have posted this, oh say about 7 hours or so ago? Some stability seems to be coming back now, but this lack of communication is not acceptable.

  • ShirleySarah68
    ⚽☃️🦉🐦🦔🎸🌹Shirley Sarah🌹🎸🦔🐦🦉☃️⚽ (@ShirleySarah68) reported

    @virginmedia Im ringing to remove my tv service today. This time Im nit being fobbed off by you saying I'm still in contract. It ends today.