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Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Newham, Ilford, Southwark, Croydon, Hackney, Caterham, Islington, Waltham Forest, Dagenham, City of London, Tower Hamlets, Poplar, Orpington, Bromley, and Romford.

CityProblem TypeReport Time
Newham Wi-fi 41 minutes ago
Ilford Wi-fi 7 hours ago
Southwark Internet 9 hours ago
Croydon Internet 20 hours ago
Hackney Internet 1 day ago
Hackney Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • MayorofDunloe
    MAYOR OF DUNLOE 🎖⚒ (@MayorofDunloe) reported from Hackney, England

    @virginmedia my on demand has gone down 😭😭😭

  • mosaicLGBTyouth
    Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.

  • rcheetham97
    Ryan Cheetham (@rcheetham97) reported from Ilford, England

    @virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..

  • scottrich72
    Scott Richardson (@scottrich72) reported from Romford, England

    Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!

  • mosaicLGBTyouth
    Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.

  • TheFakeItalian
    Carlo Margaritelli (@TheFakeItalian) reported from Romford, England

    @virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home

  • aleyshaeve
    Aleysha Daydreamer (@aleyshaeve) reported from Biggin Hill, England

    @virginmedia my internet has been down for over 4 days. A technician was due today 8-12 but No one turned up! Can’t get thru to call centre. Help please!

  • lizwakeling1
    Elizabeth Wakeling (@lizwakeling1) reported from Croydon, England

    @virginmedia Help - would appreciate a call from one of your team as the TiVo box you sent isn't working. We now have 2 new boxes that aren't working. We have had noTV now for over a week.

  • JadeWheatley_
    Jade Wheatley (@JadeWheatley_) reported from Eltham, England

    Think its absolutely appalling that we have to wait for @virginmedia to send an engineer to INSTALL A NEW ROUTER because ours is “broken!” For the guy to come and NOT install a router because supposedly it is the signal so he has added something to the back to regulate it

  • puntofisso
    Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    Just if you needed one more reason for never again to buy from @virginmedia

  • kamal4268
    Kamal (@kamal4268) reported from Poplar, England

    @virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.

  • OfficialJW14
    Jack Wiltshire (@OfficialJW14) reported from Eltham, England

    @virginmedia internet going down 5/6 times a day, calls and live chat completely shut down so there is 0 customer service options. I get you have to keep people safe but ******* people can operate a live chat from their house... actually guess thet can't if they have your Wifi...

  • MissFayeRay
    FClay (@MissFayeRay) reported from Romford, England

    @virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help

  • Albereit
    Albert (@Albereit) reported from Walthamstow, England

    So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.

  • _240797
    • (@_240797) reported from Bromley, England

    @virginmedia you guys are absolutely appalling, i would like to cancel my contract please.

  • mosaicLGBTyouth
    Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.

  • brazenprods
    🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    So so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.

  • J44NXU
    Shorty (@J44NXU) reported from Bromley, England

    @virginmedia Been trying cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!

  • FeliceDArco
    FeliceDk (@FeliceDArco) reported from Islington, England

    @virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP

  • J44NXU
    Shorty (@J44NXU) reported from Bromley, England

    @virginmedia Been trying to cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CavershamCarl
    CavershamPhysicsTutor (@CavershamCarl) reported

    @virginmedia Okay, I'm obviously not getting the best value for money then. So would your advice be for me to switch to a different provider when my current contract is up? It's a bit of a hassle, but from what you've said but it doesn't seem as though it's worth being a loyal customer.

  • markducatismith
    mark smith (@markducatismith) reported

    @virginmedia I have called the and was a pointless conversation with rude advisors who cut me off and resolved nothing

  • charlottenoble6
    char🖤 (@charlottenoble6) reported

    @EmmaHoyy @virginmedia Terrible customer service, glad I’m not with them

  • ohmygiddy1822au
    Hiyaits Datree (@ohmygiddy1822au) reported

    @virginmedia Communicate. Follow up. Have a customer service line on 0800 number! So many hurdles and time wasting! Spent hours! 6 weeks now! #Crawley

  • andy_rossiter76
    Andy Rossiter (@andy_rossiter76) reported

    @virginmedia nope, already been doing those and rebooted the super router. Its not only us but also people within the street also having issues for the past week.

  • elinorrlewiss
    Elinor Lewis (@elinorrlewiss) reported

    @ratchford2k @virginmedia ******* terrible init

  • AdamCurtis8
    Adam Curtis (@AdamCurtis8) reported

    @virginmedia I’m guessing no outage reported as people have used their 6 attempts allowed in a day

  • Tayl1Henry
    Henry Taylor (@Tayl1Henry) reported

    @virginmedia Cabling work. Same issue as 2 months ago, will they fix it on the 21st....who knows

  • AdamCurtis8
    Adam Curtis (@AdamCurtis8) reported

    @virginmedia I’ve now rang and raised as an issue

  • mattj_uk
    Matt Johnson (@mattj_uk) reported

    @virginmedia I've done this, but this is an area fault. It needs the earlier fault from today reopening and an engineer coming back out. This is poor, guys.