Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Southwark, Islington, Croydon, Hackney, Dagenham, City of London, Harringay, Waltham Forest, Bromley, Newham, Tower Hamlets, Poplar and Shoreham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Ilford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Hi please send an engineer to my house to sort out the useless Hub 4 box that replaced my reliable and efficient Hub 3. I have asked the community for a solution and they say get engineer out to separate the 2 and 5 GEXT. Fed up of paying good £ for a crap service!
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Jit
(@jit_singh99) reported
from
Romford, England
I’m a new customer with @virginmedia. Should be getting 200MB download. But literally move 2/3 meters away from router and it drops significantly and device is just buffering. Furthermore trying to resolve this via ur call centre is a joke. Been on hold for 50mins now.
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Susan Elizabeth
(@JetsetSusan) reported
from
Hackney, England
@mikast71 @virginmedia Thanks. I also finally got through to a human who said “everything looks fine on our side, sorry you’re having problems.” Kind of at a loss here. Just going to stop the direct debit for the month to see if that generates a response from them.
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Vish
(@VishP19) reported
from
Ilford, England
@virginmedia #virginmedia Yes. A call to say they can’t make it! Would rather I was notified in the morning than wasting my day waiting. Shockingly poor customer service!!
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cwm :3
(@catmxc) reported
from
Islington, England
@virginmedia is there an outage in islington?? Me and my neighbours with Virgin have had no WiFi for 2 days
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Anuradha
(@fatsherkey) reported
from
Bromley, England
@virginmedia your online bot is so rubbish. How on earth can I speak to a human who can help me to sort out my issue?
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia Currently waiting in the Q Turns out you ring and it tests then asks you to reset. Once that dosent work you ring back. System recognises at that point your still having issues. And offers to talk with a person. Thanks again for your attention in this Paul
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@virginmedia No it was an automated service it seems. Before I could say to a person or press a button to talk with some one the line cut off lol
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Yoel Brightman
(@yoelbrightman) reported
from
London, England
@virginmedia having trouble with my broadband speeds having installed hub4 and spent over an hour trying to get through to customer services. Can you help please?
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Rana Brightman
(@rana_banana) reported
from
London, England
As customer service standards go, @virginmedia sucks badly. They need to seriously ask themselves, is letting someone wait 45 mins and counting for someone to help with a technical fault acceptable? NO IT ISN’T. HEEEELLLLOOOOO???!! WHEN ARE YOU PICKING UP??!!! 🤬🤬🤬🤬
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@OwenJones84 @virginmedia @JeremyVineOn5 Usually a router issue of inefficient switching between bands 2.4GHz and 5GHz Can go into router settings and explicitly set it to 2.4GHz (lower speed/better range) or 5GHz (higher speed/poorer range)
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Peter Holbrook
(@peteholbrook) reported
from
London, England
@virginmedia is their an outage in SE London ? I’ve lost everything.
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Rana Brightman
(@rana_banana) reported
from
London, England
@k_co @virginmedia That is insane. Urgh. We’re hostages to **** service with the promise of the fastest speeds ever!!!
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@virginmedia I’d gladly text for some help! Off tomorrow, have the time. 😎
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Ryan
(@Ryan_JL) reported
from
Islington, England
@virginmedia call constantly cuts out when ringing and I get ‘advised’ 5 times to go online (which doesn’t help at all). Really get the impression virgin don’t want to help! What’s going on?
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Philip Morais
(@MoraisPhilip) reported
from
Tottenham, England
@virginmedia 45 mins on hold and then cut off. Service is appalling.
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
Not the best start to life as a @virginmedia customer. Radio silence from @YodelOnline who are supposed to be delivering the router, and stuck in an online queue for 45 minutes so far waiting to speak to a customer support advisor...
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@virginmedia I have a hub 3. I’ve used the app and it acknowledges black spots in the bedrooms, within 20 ft of router. I got a link for a free booster, but the link was dead. I need help to get these issues sorted. CS. are uncontactable. There are no more trouble shooting steps left!
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Mark..
(@MLong94) reported
from
Grays, England
Imagine my shock. Virgin media telly and internet down, AGAIN. **** *****
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Andy 🏊🚴🏻🏃
(@andylockran) reported
from
Walthamstow, England
@nlitchfield @virginmedia @YodelOnline Aye, the fact it’s become a bit of a critical service from me to be able to work from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Whiteland
(@chailey_) reported
When mandated SIM swaps go wrong: after 2 hours struggling with multiple @virginmedia telecare staff (on behalf of my aged neighbour) we’ve ended up with his mobile phone no longer working and no way to easy way cancel the account either. Terrific. #DigitalDivide
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Monkassa Monkey
(@MonkassaMonkey) reported
@virginmedia I ordered broadband over a week ago and as yet I am still waiting for a router. I've contacted customer services 3 times. How exactly do I go about cancelling?
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zillaT
(@zillaT3) reported
@virginmedia How does this help me a link to you customer service department who ive been speaking to for months?
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Vicky
(@yic147) reported
@virginmedia Just had a call from 0121 574 6553 claiming to be from Virgin Media saying there is a problem with my router. Caller hung up/call dropped when I asked him to confirm my account number so I knew he was genuine. Can you confirm if this is one of your numbers?
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Peter Hardy-vanDoorn
(@peterjvandoorn) reported
@virginmedia Cabinet T10226307 on Centurion Rd, BN1, looks like it’s been broken in to - the door is open & won’t lock shut.
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Julia Newton
(@JuliaNe13217839) reported
@virginmedia I did as you suggested and got a very helpful advisor. Unfortunately they identified the issue was that I hadn’t accessed my account to turn international roaming on and they don’t have the authority to do it remotely. I’m unable to access the app - not sure why - still no phone
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Mr Edwards
(@iEddiez94) reported
Anybody else's @virginmedia slow as heck today? 60 Megabits per second over a wire. Why am I paying for 100?
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Toby Quirk
(@QuirkyToby) reported
Day 4 @virginmedia being down for me although it says everything should be working when i test everything. Anyone else in Brighton/hove still suffering
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𝓞𝓖 𝓓𝓸𝓷 𝓜𝓮𝓬𝓬𝓪
(@OgDonMecca) reported
@virginmedia I'm awaiting delivery any moment between now and 5:30pm I am just going off what you technical service department informed me after I enquired upon ordering because I wanted to know if I needed additional cabling ..... I will let you know upon receipt of the new hub
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Emily Grace 💛🤍💜🖤🏳️🌈
(@emxpls) reported
@virginmedia Ok well I’ve never done one, should I do one?