Virgin Media Outage Report in Coldblow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Croydon, City of London, Poplar, Harringay, Newham, Southwark, Bromley, Waltham Forest, Longfield, Islington, Dagenham and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Hackney |
Internet | |
| London |
Total Blackout | |
| Ilford |
Internet | |
| Hackney |
Internet | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Virgin Media should change their name to Virgin Media Outage
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusiness outage estimated fix date is 20/09. What planet are you lot on?
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DianaS
(@DianaAlexS) reported
from
London, England
@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Richard Gendal Brown
(@gendal) reported
from
City of London, England
@virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.
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seiferxin
(@seiferxin1) reported
from
London, England
@virginmedia really let down by Virgin media. I'm on M200 and am getting 50M at the mo. As low as 0.18M around 7pm and 10M around 8pm. Your customer service chat hasn't responded in 3hrs. I've reset router and changed channels. It's been patchy all week What am I paying for?
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Julie Featherstone 🇺🇦😷 🏳️🌈✊🏿🇪🇺 🌹💙💉💚
(@jujurants) reported
from
Ilford, England
Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown
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Kay Bak
(@kaybaka) reported
from
Camberwell, England
@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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Christine Allado
(@ChristineAllado) reported
from
London, England
@virginmedia Looks like there are issues that need to be resolved hopefully by tomorrow.. Is this something that might be fixed sooner and am I able to seek compensation?
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Mr Wookie aka Cliff
(@DogAteMyWookie) reported
from
Croydon, England
Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@themotablogger @virginmedia Terrible in Dagenham too! At least 3 times a day it drops out and normally in the middle of an important meeting! Not good enough!!
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Time to ditch @vmbusiness I think, unreliable service & weak support
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia So maybe I have also a problem with my phone line! ******* now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tee Ade
(@tee_ade10) reported
@virginmedia I’m really disappointed with my service so far. I am a brand new customer, since I had my box delivered on Tuesday I’ve had no connection! I’ve been told to wait until next Monday for someone to come out. What a great start 🙄 you were recommended to me as well 😢
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Dougie
(@_dougmister) reported
@JohnUTFT @virginmedia There was a fault with my line but they kept putting me off cause they have to pay bt to fix it, their modem was crap too, 1st and last time I used them. Should be done for false advertising, big business get away with what ever they like.
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Sofox
(@TheSofox) reported
@virginmedia With all due respect, you're a utility company. You need to have 24/7 support for this thing. And if you do cut off someone's internet due to possible billing issues, do it during working hours so they can phone customer support! Not Sunday evening!
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Dougie
(@_dougmister) reported
@JohnUTFT @virginmedia Terrible company, didn't help anytime I rang about it, they shouldn't be allowed to get away with providing a service that u can't use. Just hope u haven't long left on ur contract 🤞
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Heather Bennett
(@Satchi1) reported
Rather than #Volt supercharging my broadband @virginmedia @O2 it's gotten really slow!
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Charlie Ovenden
(@CharlieOvenden1) reported
@virginmedia Having problems getting into YouTube app on TIVO. App is stuck on YouTube title screen. Is this a known issue that you're working on ?
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Ry
(@Ry4ncj) reported
@virginmedia I pay for 100mb/s internet and i'm getting barely 16mb/s on speedtest at non peak hours. WTF?!
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Steve
(@Swabsy1810) reported
@virginmedia since my free upgrade for having Virgin and O2 (Volt) my Virgin Broadband has never tested over my original 200mbps consistently, Iyn fact I’ve never had to reboot so often. "What Volt giveth, Virgin taketh away"
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jimmy
(@jimmysteamboat) reported
@virginmedia Hey, i spoke to your help team. They just blamed the ridiculously low speeds on the type of house. I'm getting a 3.5 Mbps speed on a wired connection! Why advertise the service if it's not suitable for the property at all? I'm in a new build right centre of Manchester!
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okan sarıca
(@okansarica) reported
@virginmedia As they advise to wait so do you agree that higher than 1 month is a normal time to connect a customer?