Virgin Media Outage Report in Coldblow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Harringay, Poplar, Croydon, Welling, Hackney, Islington, Leyton, Romford, Orpington, Dagenham, Ilford, Newham, Southwark and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Eva Collingwood
(@evac90) reported
from
Hackney, England
@virginmedia making it impossible to cancel my contract. Website just keeps sending me back to the same pages. Can I please just have an email address as I will not be renewing my contract.
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Kathryn Akin
(@kathrynhakin) reported
from
Hackney, England
@SaxonKate @virginmedia Keep pushing @SaxonKate We had the same issues moving into our new place and got them for free in the end. Incredible that you have to but yeah- keep pushing.
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?
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James-J Walsh
(@JamesJWalsh) reported
from
London, England
Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.
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Imperial Arms
(@ImperialArmsPub) reported
from
Bromley, England
@vmbusiness my experience as a virgin business customer has is appalling. Constant outage, no apologies or comp, no one gets back to you, 45 mins wait this am to speak to someone in Manila who couldnt help me. No internet since Sunday 4pm unable to take payment #useless
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Dr Nick
(@czar_nik) reported
from
London, England
@virginmedia hello, our Internet has been down for over 4 hours now in Barking. Is there any update on this or when we can expect to have functional Internet back? Its not the first time this has happened and we're reaching the end of our tether!
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Sem Moema 😷 🌹
(@Semakaleng) reported
from
Hackney, England
@virginmedia can you provide a number to cancel service? Been searching for almost 30 minutes.
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help
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Joe Welstead
(@JoeWelstead) reported
from
Camberwell, England
@virginmedia my WiFi speed is 80mps next to the router, and 8mps in the room next door, with the door open! Why does the signal suck so much? :-(
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Roj 🇯🇲
(@Rojaljmyers) reported
from
Hackney, England
The one and only time we get any decent customer service from Virgin Media is when we decide to switch provider
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Dr Nick
(@czar_nik) reported
from
London, England
.@virginmedia it's now 9 hours plus and still no response. Rubbish service as usual from Virgin
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enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@virginmedia hi, can I have a official complaint, with regards to another customers account details coming to me when I don’t have VM Account
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John Paul Goddard
(@JP_Goddard) reported
from
Bexleyheath, England
So I’m a new @virginmedia customer - in first week I’ve had to contact them twice - both times lousy customer services, already starting to regret my decision......
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
@SpursAngel50 @virginmedia They have been awful lately with internet connection x
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Andy TTID
(@Bytor14) reported
from
Sutton at Hone, England
This problem with Internet been going on far too long Whens it gonna be sorted @virginmedia
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia having issues in N44ND, have all morning, please help!
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Angelo
(@angelosfatclub) reported
from
South Ockendon, England
@virginmedia you obviously don’t want for appropriate new customers. Been on hold for over and hour and been lied to by you pre-install team. The worst experience I have ever had.
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Waqas Abbasi
(@waabbaC) reported
from
London, England
@virginmedia can someone please contact me, I have had no BB service since Friday. I’m extremely disappointed with ur customer service. I have been trying to get hold off someone from ur customer service since last two weeks with no luck. Your chat bots are useless. #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scott 🐍🦎
(@IdontknowScott) reported
@virginmedia Been trying to sort out my bum media account as it’s created at the wrong address, managed to cancel it at the wrong one… tried to make it with the right address where my partner lives and they’ve just fully cancelled her account and not set mine up at the right one, called 1/2
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Keith Ross 💉1👍 & 💉2👍
(@k_ross69) reported
@virginmedia No broadband, no cable TV. A prerecorded message said we'd get services back by 6pm today. 7.15pm..no service, a second call to VM advising us to contact again if services not restored in 24hrs. If you're going to upgrade infrastructure you need to make sure it works afterwards.
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Mr Randall
(@Randallhands) reported
@virginmedia Nope. Just ‘we can’t see any issues affecting N22’ which is blatantly untrue.
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Kieron Griffin
(@donnykebab1972) reported
@virginmedia @richardbranson phone line cut out in the middle of a phone call.
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Ahmed
(@Ahmed20134628) reported
Another day without WiFi thanks to @virginmedia 👍🏽 FIX IT.
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Keith Ross 💉1👍 & 💉2👍
(@k_ross69) reported
@virginmedia ...i checked the TV service & discovered that was out too. At that point I dialled 150 and heard a pre-recorded message informing me that VM was 'upgrading their systems' and service would be restored by 6pm. The problem is with the network, an engineer visit is a waste of time.
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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Scott 🐍🦎
(@IdontknowScott) reported
@virginmedia 2/2 called multiple times being transferred to the wrong department consistently or just hung up on when they feel they can’t help
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Riku
(@Riku_Noct) reported
Sad to announce that once again, due to the terrible service I am getting from @virginmedia, tonight's Psychonauts stream is slightly delayed. Sorry folks!
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Geoffrey Marriott
(@GeoffreyMarrio2) reported
@virginmedia Yes and keep being told to provide a virgin land line or account number which I have not been given so please sort this the address is 146 windmill lane and the post code is NG32BW if this can not be sorted how do I send you your kit back and cancel the contract