Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Barking, London, Ilford, Croydon, Romford, Bexleyheath, Islington, Hackney, Harringay, Southwark, Poplar, Newham, Dagenham, City of London and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 Barking |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
@virginmedia Its just a consistently bad customer experience across mobile, TV and broadband. You CSR tools are archaic and your teams aren't suffucuently trained or empowered. The Virgin way died years ago.
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Chris
(@chrispylang) reported
from
Hackney, England
@virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
@jackthorne @genevievebarr @BBCScotland Hello @virginmedia NOW your service is bad and your programme guide is totally wrong. Good job I knew #TheAccident was really what was on at 9pm.
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✨ jannette
(@JannetteMunroM) reported
from
Islington, England
@JayLatif @virginmedia That’s very frustrating I have so many issues with them because a lady on the phone messed up. Misled into a contract, told me channels were on my package and they weren’t. I hope you sort your problem. 😞😞
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Liam Yulhanson
(@LiamYulhanson) reported
from
Islington, England
@virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia hi need help y is the sky box office not working
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ابراهيم | Ibrahim
(@ibz_s_b) reported
from
Ilford, England
@virginmedia My Virgin Mobile Internet 4G not been working for 2-3 days now. Please help!
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Trathens
(@Trathen_T) reported
from
Crayford, England
@virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
@virginmedia We’ve already called and you’ve said you haven’t had the request so I don’t see how calling again will help. Sky have told us they have requested it. Have seen numerous accounts of you blocking number ports to Sky so I’m not surprised. Pretty outrageous.
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EU
(@NeilRAndrews) reported
from
Islington, England
@virginmedia no telephone service here, please advise. Central London
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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Harvy Santos
(@harvy_santos) reported
from
Islington, England
@virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!
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not orthodox SalafI Muslim
(@ArsenalNexus) reported
from
Tottenham, England
@virginmedia hi why my internet has been down since 2 pm can you please advise
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@SkySportsBoxing y is the fight not working on virgin media
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zohaib Rehman
(@_ZohaibRehman) reported
@virginmedia Hi, I’ve just joined as a broadband customer two days ago but the wifi speed is shocking. I can’t connect from some rooms in the house. I had the same issue with sky and that’s why I moved to you, please help me by offering the wifi boosters. No one answers my call!
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A.abu
(@Aabu21480992) reported
@virginmedia No i did not this is tottally unacceptable and whats worse no1 to talk too or resolve issue 9+hrs of we'll call you back and repetitive nonses. Im not even connected yet and already issues
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K Don
(@KDon78567212) reported
@virginmedia @ben_tulip Need to wait at least an hour to speak with someone @virginmedia customer services. Spent 5 hours in total recently. Still no solution!
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#Pre | Likeatrain-_-
(@Likeatrain__) reported
@virginmedia @richardbranson got to love when you don’t receive call back from your management and you team is refusing to give a full SAR... great GDPR and not allowing you to speak to a manager! shouting at customers is great service! @Ofcom can you help?? #poorservice #letdown
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caroline gray
(@g_carrie21) reported
@virginmedia No and as I've said the signal is fine except when is switched off which is a regular occurance this week and not acceptable. Please Dvice how we contact the tech team when your 150 line is constantly engaged and 0345 kicks you out again and again.
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Big Kev
(@bigkevilla82) reported
@Kieronocall @virginmedia Yes mate Terrible customer service ,they pride themselves with being so inept ..
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paul mcvey
(@ptmv69) reported
@virginmedia So just the normal phone number or a bot on a computer No help whatsoever I need a direct number for customer complaints please
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VillaMad
(@VillaMad3) reported
@austinw1957 @Kieronocall @virginmedia Ahh i see, I've never heard of them i thought Millets was bird seed.
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James Bias
(@jamesbias1) reported
@virginmedia I would appreciate if someone contacted me via phone call as soon as possible to try and resolve this issue, I’ve rebooted the router far too many times
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Bertie Matthews
(@BertieM43878634) reported
@virginmedia AWFUL PROVIDER, Trying to move house and waited for 73mins on phone then they hung up. incompetent awful system.