Virgin Media outages and service status in Coldblow, England

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (55%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Hackney, Croydon, City of London, Southwark, Newham, Dagenham, Orpington, Ilford, Barking, Gravesend, Caterham, Islington, Waltham Forest, and Tower Hamlets.

City	Problem Type	Report Time
Poplar	Internet	31 minutes ago
Hackney	Total Blackout	1 hour ago
Croydon	TV	4 hours ago
City of London	Internet	4 hours ago
Croydon	Internet	11 hours ago
Croydon	Total Blackout	19 hours ago

Community Discussion

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Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

• 
  Clare Ryan (@msclareryan) reported 2 minutes ago from Camberwell, England

  @virginmedia our connection is down in London SE15. When we log into our virgin account it says we’re not customers,the phone number - 150 and the alternative - both go dead when we dial, and your chat function is directing us to the phone. How do we contact you & sort this?

• 
  Davey L (@daveybuoy) reported 6 minutes ago from Hackney, England

  @virginmedia Well the forums were useless... now all my virgin services are down, again.

• 
  Terry Ransome (@Transome77) reported 10 minutes ago from Ilford, England

  @virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!

• 
  Oriental Food 吃货铺子 (@fareastfood126) reported 10 minutes ago from Islington, England

  @vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.

• 
  Ollie Toogood (@OllieToogood) reported 13 minutes ago from Islington, England

  @virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.

• 
  Matt Nolan (@mattnolan83) reported 16 minutes ago from Croydon, England

  @virginmedia So I can’t call you, I can’t Email you and I can’t use any online support? How do I let you know I’m cancelling my contract due to above inflation price hikes? Ofcom?

• 
  James Marsh (@JamesMarsh1974) reported 17 minutes ago from Crayford, England

  @virginmedia To just say "we are busy" on the 150 number and disconnect callers is utterly unacceptable. Then on 0345 it just drops you after 45 minutes of hold music. It is as if you are deliberately making it hard for us to cancel......

• 
  Meldrew (@victormeldrew66) reported 20 minutes ago from Croydon, England

  Broadband supplier #VirginMedia customer service is awful. Twice today spoke 2 people both had my account in front of them, was told hold whilst i transfer you. After waiting for over 30 mins on both occasions i hung up, Web chat tell you to call. #customerservice has to be 0

• 
  Paul Raymond (@paulsamuel1968) reported 25 minutes ago from Croydon, England

  @virginmedia unable to get through on phone lines to upgrade my service?

• 
  Davey L (@daveybuoy) reported 31 minutes ago from Hackney, England

  @virginmedia Still not working properly. It’s pointless calling you guys as takes so long.

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 31 minutes ago from Bromley, England

  @virginmedia Loss of service and no phone line @virginmedia #customerexperience #businessowner

• 
  添柏司 TDP (@tianbosi) reported 34 minutes ago from Hackney, England

  @virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 39 minutes ago from Bromley, England

  @MoneySavingExp please help? @virginmedia #CustomerService on hold since 8.15am

• 
  Joy Balfe (@Joybalfe) reported 40 minutes ago from Croydon, England

  @virginmedia same crap different day - how you can call yourselves Broadband providers I will never know #falseadvertising

• 
  Sandip Makwana (@sandy_sandip) reported 41 minutes ago from Camberwell, England

  Bad Customer Service Given By Virgin Media @virginmedia #virginmedia

• 
  Gary Brian Smith (@MrGarySmith) reported 44 minutes ago from Dartford, England

  @Ofcom Hi just gone through the complaints procedure with virgin media but they said they are waiting for ofcom to give the result if the speed test you did (can provide in DM if you reply) they ate saying you have to dictate what compensation level I should receive? Can U help?

• 
  🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺 (@NoddyMaccy) reported 48 minutes ago from City of London, England

  @virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒

• 
  dazz ii am (@dazzgedd73) reported 49 minutes ago from Sutton at Hone, England

  @virginmedia been trying to calm your customer service team but get cut off all the time, want to take out broadband but it says online I need to call? I hope this isn’t a representation of your service!

• 
  Jessica Tovey (@jessie_tovey) reported 49 minutes ago from Islington, England

  @virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.

• 
  Steve ✊🏻 (@Strattsy51) reported 57 minutes ago from Poplar, England

  @virginmedia Yes I do. I need to arrange cancellation of my broadband and tv service, in line with the email I received.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Bostonian (@Bostonian7019) reported 19 seconds ago

  @virginmedia If it had been later at night, after telephone banking advisors finish for the night & my p.c. had a problem, what would I have been able to do? Nothing.

• 
  Tomb (@TombDubs) reported 1 minute ago

  @virginmedia I had a cable pull booked on the 25th but they saw the job as “completed” despite the previous cable being pulled to the wrong side of the building. I have told your staff this countless times but we keep having the same problem.

• 
  Mark Williamson (@MarkWil31487089) reported 2 minutes ago

  @virginmedia No - no area issues are shown

• 
  CloudYoshimoto (@cloudyoshimoto) reported 2 minutes ago

  @virginmedia Yep, fault after fault. High latency on your network.

• 
  David Oliver (@DeeOhh) reported 5 minutes ago

  @virginmedia Having to reboot hub & WiFi every time I try to use my TV box from standby. It’s only 2months old. Online diagnostics says it needs a technician but won’t confirm appointment. Can this be resolved? There’s no issue with the WiFi or other TV box that’s further away

• 
  sq (@squarris) reported 9 minutes ago

  @virginmedia We’ve been without wifi for two days now. Wired internet is working and wifi is broken.

• 
  kay schofield (@kayschofield50) reported 11 minutes ago

  @virginmedia Well that topped a day of disgraceful service. I didn’t get that call. Then when I phoned at 7pm to speak to a Manager I was told I’d have to wait 2 hours …..still waiting! Unbelievable. Now my phone will go off as new adapter not fitted 😡

• 
  Innumerable LiamL 🖖🏿 🏳️‍🌈🏳️‍⚧️ He/Him (@wjlarmour) reported 17 minutes ago

  @virginmedia Besides I'm currently paying less than £ and my package ends end of May. Then will go up to £120ish. As an existing customer to be offered £116 as the cheapest deal possible is an insult. And I still can't my package cancelled!

• 
  Colin Haynes (@colin_haynes) reported 18 minutes ago

  @virginmedia Exactly my problem. Agent called to allegedly follow up on a problem and proceeded to sell me a service. Your agent! Leaving me with a problem and a very negative experience. Poor! 30 years a customer - let’s see if we can get to 31!

• 
  eb (@ebonytamara_) reported 22 minutes ago

  Virgin media and Apple are so ******* **** I can’t even