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Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Poplar, City of London, Croydon, Barking, Gravesend, Newham, Ilford, Hackney, Caterham, Islington, Waltham Forest, Dagenham, Tower Hamlets, and Orpington.

CityProblem TypeReport Time
Southwark Internet 10 hours ago
Poplar Internet 11 hours ago
City of London Total Blackout 14 hours ago
Poplar Internet 1 day ago
Poplar Internet 2 days ago
Croydon Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • Flipringer
    Philippa Rooke (@Flipringer) reported from Bromley, England

    @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

  • Phil_Swallow
    Philip ๐Ÿฆ… (@Phil_Swallow) reported from Croydon, England

    @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays why do I keep getting Error Code: 30915? Iโ€™ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

  • DogAteMyWookie
    Mr Wookie aka Cliff (@DogAteMyWookie) reported from Croydon, England

    Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

  • DelDelovely
    Deli (@DelDelovely) reported from Eltham, England

    So @virginmedia who do I invoice for the lost revenue for my husband and I as you canโ€™t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who Iโ€™m to send the invoice to, and also how to get compensation for 6 days of lost service ๐Ÿ˜ก

  • Phil_Swallow
    Philip ๐Ÿฆ… (@Phil_Swallow) reported from Croydon, England

    Time to ditch @vmbusiness I think, unreliable service & weak support

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyoneโ€™s internet is down: but I donโ€™t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

  • Miss_Toppin
    Miss Toppin (@Miss_Toppin) reported from Croydon, England

    Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

  • gendal
    Richard Gendal Brown (@gendal) reported from City of London, England

    @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where itโ€™s deployed. The problem is that they havenโ€™t deployed it everywhere - eg Elizabeth Line.

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia you owe me ยฃ241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service youโ€™re contracted to?

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia I havenโ€™t but everybody in my area having problems and we are all fuming.

  • RobertSSmith66
    Robert Smith (@RobertSSmith66) reported from Sutton at Hone, England

    Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays Why do I keep getting Error Code: 30915?? Iโ€™ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

  • A_D62
    antoine ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ต๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡ธ100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia So maybe I have also a problem with my phone line! ******* now

  • jujurants
    Julie Featherstone ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ˜ท ๐Ÿณ๏ธโ€๐ŸŒˆโœŠ๐Ÿฟ๐Ÿ‡ช๐Ÿ‡บ ๐ŸŒน๐Ÿ’™๐Ÿ’‰๐Ÿ’š (@jujurants) reported from Ilford, England

    Annoyed 'essential work'being done on a work day again, so no internet, I work from home and can't do much. Doesnt help my appalling 02 coverage is zero indoors too, what a joke. Can't even work in Figma as all online only. FML! #virginmedia #freelancer #internetdown

  • A_D62
    antoine ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ต๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡ธ100%EU #FBPPR #FBPE (@A_D62) reported from Islington, England

    @virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

  • Phil_Swallow
    Philip ๐Ÿฆ… (@Phil_Swallow) reported from Croydon, England

    Virgin Media should change their name to Virgin Media Outage

  • Phil_Swallow
    Philip ๐Ÿฆ… (@Phil_Swallow) reported from Croydon, England

    @redheadlass1402 @virginmedia Weโ€™ve got the business service but itโ€™s no better. They donโ€™t seem to have any proactive monitoring or fault prevention and pretty much donโ€™t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • onemistert
    Mr T (@onemistert) reported

    @virginmedia You've only gone and broken it again haven't you? What is going on and surely, we're in the realms of compensation now?

  • Starnta
    SKPJ (@Starnta) reported

    @virginmedia #virginmedia having put the prices up your *************** when the service outs several times and expect a generic tweet apology to suffice. I am working this evening, need guarantees I will be able to speak to clients. The service is already slow currently and have little hope

  • richardstarbuck
    Richie (@richardstarbuck) reported

    @virginmedia Mine has just gone down, south east London area

  • Ifi_Ali
    RED ARMY (@Ifi_Ali) reported

    @virginmedia wifi down AGAIN in NP19 areaโ€ฆ..

  • Little_dread
    Mark Dodd (@Little_dread) reported

    @virginmedia @massrossini1 Nope itโ€™s gone down again.

  • VoidReiven
    ReiVen: EldritchVtuber! (@VoidReiven) reported

    @kyrokyu Yeah, it's so bad that @virginmedia can't even give me it's check services page. It's so damn broken I can't even tell it it's broken.

  • phatzmediauk
    Phatz media (@phatzmediauk) reported

    @virginmedia No you haven't sorted the issue because broadband is down again disgusting service

  • AzarGaming1985
    Azar Gaming (@AzarGaming1985) reported

    @virginmedia Can't even check the website...as that is down too

  • dewijones92
    Dewi Jones ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@dewijones92) reported

    @virginmedia It's still bad in Cardiff. #poorservice

  • KrystaalKyttaen
    ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ’œ๐ŸฑKyttaen๐Ÿฑ๐Ÿ’œ๐Ÿณ๏ธโ€๐ŸŒˆ (@KrystaalKyttaen) reported

    Why do I pay such stupid prices for #virginmedia again? Is not worth the stress