Virgin Media Outage Report in Coldblow, Greater London, England
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The latest reports from users having issues in Coldblow come from postal codes DA15 and DA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hackney, Tower Hamlets, Waltham Forest, Romford, Southwark, Bromley, Harringay, Ilford, City of London, Dagenham, Poplar, Woodford Green and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia @TweetingKatzo If this is the case - what is our package of support / remuneration etc?
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Tyler Smith | 17
(@TELITYceo) reported
from
Bromley, England
Grrrr @vmbusiness have had to be up all night working on a project and broadband went down... SO... - uploading 20gb via hotspot on 1 bar of 4g - heating down (smart home) so frozen too - lights not working 🙃🙃
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Sem Moema 😷 🌹
(@Semakaleng) reported
from
Hackney, England
@CllrDaly @CllrSButt @virginmedia I’ve now paid three bills for service I’m not getting!
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BigTaze #BLM✊🏿
(@BigTaze) reported
from
Hackney, England
@Velourpapi It does count lool .. the signal in my area for virgin media is ****!! So got to use that !
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia 4pm today. That’s a 36 hour outage, that has been extended from the original 12 hour estimate - so something has clearly gone horribly wrong. And your service pages me a 404 error when I try and register for loss of service.
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@virginmedia This is not about individual accounts but a whole neighbourhood looking for an adequate response from you on this issue. We don’t think it’s reasonable to have to wait 6 more days for an engineer to fix when everyone is in lockdown/working from home. Can your response be quicker?
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' for several days now and getting nowhere. Keeps saying it will refer me to the correct team but that never happens. Going to give your 'Broadband' one more try with a new router if I can never get through to you....
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia No it’s a home account, I meant engineer called his back office to ask for urgent cable book for my address and that urgent never happened as this is the 3rd day now all to gather 20th day
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@Mikeyhcm @virginmedia Not only that but our router popped back up for 10 mins yesterday and must have had a firmware update pushed down to it, because my old iPhone refuses to connect to wireless now (despite having iOS14) and other iPhones in house being OK. No telling truth.
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Solveiga Pakštaitė
(@DesignBySol_) reported
from
Walthamstow, England
@virginmedia After trying several things, our broadband is still down. Trying to book an engineer since yesterday via phone and chat. No answer. We've had no internet for 2 weeks now. Can you help?
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia Your service status page says no broadband issues. We have wired connections to the internet but not a single one our devices that were working fine before you started work, can now make wireless connection to our HUB3 WiFi #primary or #guest networks. What have you done ? @Ofcom
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David scilly
(@DScilly) reported
from
Islington, England
@virginmedia in Islington and have just been booted off a call on an internet issue after being on hold for 90minutes. Only two songs (both awful) as hold music is about the end of my tether. Try picking up the phone. Feel like I’m in the 1940s!
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
Hey @virginmedia you’ve been messing with our broadband in #RM11 for long enough. Get a grip, #revert the failed change and give us back our service. Why do this mid week when people are #WorkingFromHome ? Do it at a weekend.
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' line for several days now and have yet to be referred to the correct 'team'. If I cannot order a new router soon I am just going to give up and book the BT guy. I thought a Virgin was something that was NOT ******!
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Chris Sutcliffe
(@chrismsutcliffe) reported
from
Camberwell, England
@tzusj @virginmedia .@virginmedia are just the worst. Over the course of about four months we found they incentivise their call centre staff to full on lie to you. Awful business practice, puts their service staff in a real bind
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David scilly
(@DScilly) reported
from
Islington, England
@jammdesign @virginmedia Having a very similar issue now. Been on hold for 90min
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia Your end time has now moved out another 2 hours to 1800. That is the third time you have extended this outage. It sounds to me like you don’t have a grip on the underlying engineering issues here. Now over 36 hrs without a decent service. @Ofcom
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David Moynihan
(@DavidcMoynihan) reported
from
Hackney, England
@TweetingKatzo @virginmedia A large proportion of residents are in contact with each other on this and the few that that have waited an hour plus on calls have been told this. We know we are are dealing with the same issue (as timing of loss of connection is concurrent amongst us all)
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Dave Taskis
(@FatherFantaskis) reported
from
Romford, England
@virginmedia Your phone line is saying you do. You had the system out of service for an area update for 24hours now. Who does that ?
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Karl Lawson
(@KrLwsn) reported
from
London, England
@virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Colledge
(@djcolledge) reported
@virginmedia Hi - your site still says no issues. I cannot run your tests when connected to WiFi as no connection.
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🎮 LetsDrewThis ⛵
(@LetsDrewThisTV) reported
@IestynBentley @virginmedia I was in the middle of my stream there and the net has just completely gone down. Mixed with constantly below promised minimum guaranteed speeds, they're absolutely trash compared to what they used to be.
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SallySunshine
(@KhaleesiKat) reported
@virginmedia Can this type of service box be replaced? Updated if I joined your services?
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Holly
(@PyxiePants) reported
@virginmedia The ticket was raised 2 weeks ago and the engineer was told it was a two day fix. Your engineer raised a ticket because of anomalies in his test results which he said indicated there was a bottleneck in the SO31 area. This eased for a few days a has started again...
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Duncan Colledge
(@djcolledge) reported
@virginmedia Hi - it’s in modem mode so cannot really run any diagnostics. Turns out the light would suggest there is a local outage but your site isn’t up to date.
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Rich Dundas
(@RICH_DUNDAS) reported
@mrkhndy Even worse than the Virgin Media Customer Service department?
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Holly
(@PyxiePants) reported
@virginmedia Each time, including the times you cancelled without telling me, I was expected to take time off to wait in. Today I am.waiting in for a 7 hour window(!) In which your second line support who close earlier than your first line support is supposed to be calling me...
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christinaaa
(@christinaaar) reported
@virginmedia I STILL do not have internet!! We booked an engineer but it turns out it’s an area issue in W4, do you know when it’ll be fixed? This is ridiculous for people WFH.
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J Nessa
(@jn_geordie) reported
.@virginmedia where can I find out updates regarding network issues?
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Wayne Dodwell
(@allsportaxi) reported
@virginmedia @virginmedia on your portal customers can register to be be kept updated on outages, which I have done (& previously). But no updates provided ?! What is the point of offering this service to your customers if not used. Is it just for hollow show for ofcom ?