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Virgin Media

Virgin Media outages and service status in Coldblow, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Coldblow, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 15, 9:23 AM GMT+1.
  • 77% Internet (77%)
  • 9% Wi-fi (9%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 15: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Newham, Thornton Heath, Southwark, Bromley, Ilford, Dartford, Romford, Poplar, Dagenham, Bexley, Grays, Orpington, and Bexleyheath.

CityProblem TypeReport Time
Newham E-mail 40 minutes ago
Thornton Heath Total Blackout 12 hours ago
Southwark Internet 13 hours ago
Southwark Internet 15 hours ago
Bromley Internet 23 hours ago
Ilford Wi-fi 1 day ago

Nearby cities with recent reports

Southwark

10 recent signals

13 hours ago
Newham

7 recent signals

40 minutes ago
Ilford

5 recent signals

1 day ago
Thornton Heath

1 recent signals

12 hours ago
Bromley

1 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 11/ I've never been 6 days without internet and help was much more available in the past with virgin. Now, customers are being left high and dry.

  • Andrew007Uk
    Dr Andrew Fleming ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England

    Listening to the broadband presentation on @itvMLshow with some irony. I pay @virginmedia ยฃ79/month for broadband/phone & TV. BB/TV failed in November, after many calls they say it will be fixed in March 2023 ๐Ÿ˜ฌ Compensation is only calculated when service is restored ๐Ÿ˜ช Fair?

  • Andrew007Uk
    Dr Andrew Fleming ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England

    @PaulWelsh_UK @virginmedia There is no service. 26 November reported - 6th March earliest date for works. I was past to no less than 6 different teams before finally getting somewhere and then being cut off. Anyway welcome home my friend - hope you have more luck than me!

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice

  • _Lewis_A
    Lewis Allen โš’ (@_Lewis_A) reported from Romford, England

    So @virginmedia want ยฃ288 to cancel a contract I've had since 2018. Can I get through to anyone to speak about it? NO!!

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses โ€œtalk talkโ€ has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

  • markselondon
    Mark ๐ŸŒˆ๐Ÿณ๏ธโ€๐ŸŒˆ (@markselondon) reported from Blackheath, England

    @ttastev @virginmedia Website is down also I canโ€™t get anyone from virgin media, looks like whole of U.K. is down.

  • declan1968
    Declan Higgins โ˜˜ (@declan1968) reported from Southwark, England

    @virginmedia What does an area outage mean? I pay Virgin about ยฃ150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @virginmedia I think you will have to agree this is an unacceptably long time for the repair as itโ€™s already been going on for days?? โ€œThere's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00โ€

  • Avoiceonly2
    A voice only (@Avoiceonly2) reported from Blackheath, England

    @Marcroy_Smith @virginmedia Same here and customer service not available either

  • PJacksonClark
    #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

  • Andrew007Uk
    Dr Andrew Fleming ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England

    @virginmedia John - lights are on but the external fault has already been established. It is a contractor that has to deal with the issue - one claimed to have done it but it failed to work - now you contractor is failing to respond to requests by your colleagues 4 updates on a new commission

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from Romford, England

    @virginmedia Yes I have checked the service status, it is the first thing I do & all was fine. The issues is with the cable Ethernet & the phone connection in the Hub 4. I donโ€™t use your WiFi setup as my house is fully cabled for networking. I am a Network Architect, so have done basic tests

  • Andrew007Uk
    Dr Andrew Fleming ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England

    @virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal ๐Ÿ’”

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyoneโ€™s internet is down: but I donโ€™t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

  • TravellingAdam
    travelling Adam (@TravellingAdam) reported from Blackheath, England

    Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. ๐Ÿ˜ค

  • WhiskyOneIce
    Mark ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@WhiskyOneIce) reported from Sutton at Hone, England

    @virginmedia Obviously i don't have proof because your site doesn't say send recorded so why would i, my number was ported in July and I wrote same time, I have no reason to not send letter and you can see from any data usage that I stopped using your service

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia 4/ I work from home so asked what can I do in the meantime? No help given. I asked to speak to a supervisor. Waited 15 mins to speak to Supervisor ( 45 mins total already spent on phone)..

  • NoddyMaccy
    โœ–๏ธ๐”ป๐•–๐•’๐•Ÿ ๐•„๐•”๐”ฝ๐•’๐•ฃ๐•๐•’๐•Ÿ๐•–โœ–๏ธ (@NoddyMaccy) reported from Romford, England

    Currently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!

  • Weaverfooty14
    Michael James Weaver (@Weaverfooty14) reported from Blackheath, England

    @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteNCFC1862
    Pete (@PeteNCFC1862) reported

    @Lindstar24 Look up Databank, all the big 3 do it , goes back to 2021 when Virgin Media O2 initiated it via the Good Things Foundation, but Vodaphone , 3 , also via community hubs , food banks , charities. EE BT do similar to help data poverty .

  • emma64979643
    emma-kvs (@emma64979643) reported

    Stupid alarm, followed by some fella who canโ€™t even speak his own language let alone English hassling me from virgin mediaโ€ฆ. Every sentence ending with Mmmm I see, no, no ya bloody donโ€™t Just all *******.

  • EricByrne35
    Eric Byrne (@EricByrne35) reported

    @virginmedia broadband down about two or three hours now in Clondalkin, that's a day off my bill now for the inconvenience, surely?

  • Ryhope_Wood
    Ian Martin (@Ryhope_Wood) reported

    @virginmedia I need your help. I am having a nightmare with Hub 5.

  • TruthAsylum121
    (Re)Search & Destroy (@TruthAsylum121) reported

    THREAD 9 โ€” COMMUNITY CALLING AND THE MONEY BEHIND THE DEVICES The Community Calling programme gives us another important part of the story. Virgin Media O2 and Hubbub have worked together to collect and redistribute unwanted smartphones. Migrant Help has been one of the organisations receiving devices for asylum seekers and refugees. Then there is the Tech Lending Community Fund. The first phase was worth ยฃ400,000 and supported charity partners to establish tablet-lending hubs. The projects included organisations such as Thames Reach, the Kurdish and Middle Eastern Womenโ€™s Organisation, Willowacre Trust, Refuge and Leeds Refugee Forum, with tablets and O2 data being made available through the programme. In Swansea, around 700 donated phones were distributed through a Community Calling project, with O2 providing 12 months of free data, calls and texts. Swansea Asylum Seekers Support made 127 referrals to the scheme in 2021. Its records also show ยฃ8,175 spent on phone top-ups, covering 1,160 ยฃ10 top-ups. There was another ยฃ2,400 provided by Hay Brecon Talgarth Sanctuary for Refugees. The funding came through organisations including the Moondance Foundation, Comic Relief/SCVS Emergency Fund and Welsh Government/SCVS Integration Care Fund. This is where the investigation starts moving beyond technology companies. There is philanthropic money. There is council money. There is Government money. There is corporate money. And there are charities distributing the resulting technology.

  • dinho_1545
    AHMADINHO ๐Ÿ‡ณ๐Ÿ‡ฌ๐Ÿ‡ฌ๐Ÿ‡ง (@dinho_1545) reported

    @omooba_adebisi1 Not everyone has service in my building. Only three and virgin media

  • Johnsonio
    Magic A-J (@Johnsonio) reported

    @virginmedia wasted my time talking to your customer services. My contract is up, youโ€™re offering me same package for ยฃ27pm online and asked customer service for a better deal and they offer me ยฃ43pm! Guess Iโ€™ll go elsewhere then

  • LynneHa33713143
    Lynne Harper (@LynneHa33713143) reported

    @andyburnham Just keep issuing massive fines to these companies like you did with Virgin Media until these companies make it much less complicated to cancel their subscriptions.

  • Gary_P_Jackson
    Gary Jackson ๐Ÿ‡บ๐Ÿ‡ฆ ๐Ÿป๐ŸŽ™๐Ÿ“ป (@Gary_P_Jackson) reported

    @virginmedia problem with sky sports red button? Tennis matches bouncing back to main tennis feed

  • NoMoreStarmer
    The Void Between Good and Bad (@NoMoreStarmer) reported

    Oh **** you @virginmedia Tried to ring to cancel TNT Sports and Sky Cinema and you put the phone down on me, Then I did live Chat on the app and the guy Mohammed closed it, Can you get someone who is English to work in your customer services.