Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, Gravesend, Ilford, Orpington, Poplar, Harringay, Croydon, Islington, City of London, Romford, Bexleyheath, Newham and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Hackney |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Antje Southern
(@noneybean) reported
from
Islington, England
@suzy1978 @virginmedia Let me tell you, leaving is made impossible by Virgin. I tried every Avenue and had to cancel my direct debit as a last resort
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Calling your 0345 cost me £30 last time as waiting tines exceed one hour. You don’t get this? Do you? Seriously? £30 to get in touch with customer service?
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Still no reply from any of your online contacts - unacceptable customer service
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis
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Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
at this point, Virgin Media should start paying ME to use their crappy Internet service
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Antje Southern
(@noneybean) reported
from
Islington, England
@Devylonely @virginmedia Try and cancel if you can. Read through the review on Twitter. People can’t get through to cancel. Get another small provider who have a real phone number to call and people who can help you.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Anyone thinking about using Virgin Media read all the negative feedback first. This company does not deliver the speeds it promises and worse the services are disrupted and unstable. Impossible to get through to customer services and impossible to cancel.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia I recommend to anyone never to consider taking out a Virgin Contract. Be careful to read other customers reviews. Once you sign up there is no way to leave again. You’ll be holding in the waiting queue until the end of your life.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @garysmartin Your service isn’t even worth half the money you charge
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Antje Southern
(@noneybean) reported
from
Islington, England
@robmjanem1 @virginmedia I am waiting too. Virgin is a useless company. Not worth paying for top speed. They make is impossible to call and cancel. Wasted hours on the phone.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.
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Sara Nelson (RN, QN)
(@SaraNelsonRGN) reported
from
Bromley, England
Very irritating @virginmedia after having spent 2hrs 15 mins on the phone using husband's mobile and sent to 3 different departments you cut me off! Phone still not working and my package not changed!
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@virginmedia great start to being a customer as second attempt to install broadband as failed as no one has turned up and the customer service on the phone is horrendous
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Antje Southern
(@noneybean) reported
from
Islington, England
@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
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A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband this morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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A
(@amhldg) reported
from
Romford, England
@virginmedia Upgraded my broadband package to TV & Broadband yesterday morning and was told monthly payment £75. Just received a contract saying £104 per month ??? Help!?
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia what is happening with the internet? I am on work calls and it annoying when the internet goes down. #internetdown
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia @prtmunro Communication with bots? Automated systems? I tried all. My landline still not working. And no one got back to me. Your customer service policy comes close to fraud
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Turnbull
(@PeteTurnbull2) reported
@virginmedia Three weeks and still nothing back from @virginmedia despite numerous apologies for the delay, how can you people operate like this??? @Ofcom please let me know how I can make an official complaint, enough is enough now.
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mshughes
(@boxofchocs) reported
@virginmedia Hello! WiFi is out in OX5 area and service page says will be resolved today by 3 and 25 April by 2. Am confused - are these 2 separate issues. Which date should I go by to have WiFi back? Am WFH so would be good to have a plan! TVM
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allan furness
(@mwnl) reported
@virginmedia are you sending out engineers yet for none emergency work? We need our router moving and you say you couldn't due to government restrictions.
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John Dix
(@doubleodix) reported
@virginmedia No because I want Virgin to send me a box, not another customer to offer a solution. Only Virgin can solve this problem, it’s not a technical issue.
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Ash Frith
(@AshFrith) reported
@virginmedia hi, I REALLY need some of your WiFi pods for my house, people on the phone said we can’t get them as our issue isn’t bad enough, but we can’t send an iMessage from 2 rooms upstairs! We are on your most expensive package and I think we should be entitled to them!!
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John Dix
(@doubleodix) reported
@virginmedia Basically I can’t get assistance by text, phone or Twitter. It’s incredible. Every problem I have I am fobbed off. How about maybe getting someone to contact me to resolve this? I spend £140 a month with you and I’m treated abysmally. Why won’t anyone help?
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Aleksey Milorava
(@AMilorava) reported
@virginmedia Awful customer service. Been transferred around between 8 departments, still no internet. All they say it should be resolved within 24-48H. Tried raising complaint over the phone, they just keep saying someone will be in touch shortly...
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Oniken
(@OnikenUK) reported
@virginmedia What's the status on Virgin Internet in Area 21? I've been told that it would be fixed by the 20th, today, and it's not. My upload (speed and stability) has been crippled for weeks and I'm unable to use it for work!
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Nibky
(@Nibky) reported
@virginmedia I’ve already called and was told because it shows that there is no issue with the router on your side that they’re unable to help me. Even though I’ve been experiencing packet loss for weeks, the agent didn’t even know what packet loss is.
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Nibky
(@Nibky) reported
@virginmedia I’ve tried everything, can you DM me and have an engineer or new router sent out as there’s nothing else I can do on my end. If you don’t solve my issue by the end of week I’m switching provider as it’s been a problem for weeks.