Virgin Media Outage Report in Coldblow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Coldblow come from postal codes DA15 and DA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, London, Bexleyheath, Croydon, Ilford, Islington, Tower Hamlets, Waltham Forest, Romford, Dagenham, Harringay, Newham, Coldblow and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Total Blackout | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| Southwark |
Internet | |
| Bexleyheath |
Total Blackout | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Greg Dash
(@GregLabour) reported
from
Walthamstow, England
@virginmedia And I still am experiencing problems.
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area ref. 22. Thanks.
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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Ally Dear
(@dear_allison) reported
from
Poplar, England
@virginmedia I’m trying to cancel my shitty overpriced virgin media and I’ve been on hold for 40 mins with no answer. Quick enough to take my money though. Wankers
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Sarah Joanne King
(@caking_it) reported
from
Bromley, England
@virginmedia She was in one location but is now on a coach heading home(UK) but has about 20hrs to go and would like the use of her phone! Her friend (on a different network!!) has worked fine since they set off. It worked on the wayout finding local networks as they travelled...
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#hellomynameis Jenny
(@loftyjen) reported
from
Camberwell, England
@virginmedia Have already spoken to a customer advisor today - is due is with the fraud dept failing to follow up issues & so now going via complaints dept.
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Namron #FBPE
(@NormanStiff) reported
from
Grays, England
@virginmedia HI, your on-demand service is not really on- demand, I tried to watch Sundays Line of Duty today it is not on demand unless I pay another service, why is this.
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Napoleon
(@NW6Penguin) reported
from
City of London, England
@Emily_Benn @virginmedia I still get issues with bbc4 pixels ting again. Must be the only person who called about bbc4
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia I've had the issue for several months. Used to have no problems. Moving the router seems to have resolved it.
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802, area ref. 22. Thanks.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia Before I moved the router, I kept on losing Internet connectivity in other rooms in my one floor flat on my phone. No issue in my living room where the router is located. I would have to disconnect Wi-Fi on my phone, then reconnect. I moved the router by a about 1 foot. Now fine
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
@virginmedia Just been told a ‘major problem’ but frustrating that an engineer is unable to visit after 5pm.
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Aletheia
(@AletheiaYoga) reported
from
Hackney, England
Utterly horrendous experience trying to cancel my @virginmedia account! YES, that’s right, I am venting via twitter, for some reason it helps with the #stress
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Please can you confirm an ETA on fixing the Internet outage in area number 794889802. Thanks.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia No. Ever since I've had broadband, the router (of which yours is my third), has been pretty much in the same place. I've had your service for maybe 3 years. The issue is relatively recent. The nearest items are 1) my PC 2) loudspeaker. 1/2
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia I did. This is where this conversation started. The first time I tested using, it claimed all was well. Substantially it simply advised me to restart the router. It was not of any help, hence I moved the router, which resolved the issue & uninstalled the app.
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
Total frustration no internet connection & unable to fix until next Friday @virginmedia what happened to instant technology!
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia Was useless. Uninstalled. Moved my router seemed to fix the issue
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Cathy Wilkinson
(@CaffWilkinson) reported
from
Crayford, England
The problem wasn’t resolved, informed that many customers were phoning with a similar issues with BT sport. Can’t log onto the app as my WiFi is currently not working either! That’s being looked at on Friday @virginmedia
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David
(@davidatdisney) reported
from
City of London, England
Five jobs I've had: - Paper boy - Virgin Media Customer Service Rep - Lloyds Bank Customer Service Rep - Special Needs Camp Counsellor - Actuary
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mitsuya Fujimoto
(@fujimotomitsuya) reported
@virginmedia Thank you. I appreciate your effort. I hope your colleague whom I had a terrible experience with would lean to deal with the customer in the same manner and the tone you are providing.
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VictoriaKra
(@SkyNet_) reported
@virginmedia hey, my base light flashing green. I can't find an explanation on tour website. Is there's outage in D15?
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I am still a European
(@GRobbMan) reported
@virginmedia can you allow upgrades to keep their number via the web without having to call anyone? Would be so much better customer experience!
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Not Important
(@ChildishBriton) reported
Nothing more annoying than getting home at 5pm after a long day at college only for Virgin media to go down and there’s no internet when you get home
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Emma LUFC Holmes 💙💛
(@EmmaSmileHolmes) reported
@virginmedia John I already have. The amount of issues we have with virgin media we have to do this on a bi monthly basis.
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grunge_goodluck
(@GoodluckGrunge) reported
@virginmedia I reluctantly switched away from the excellent service I had because you had a more competitive price. Now the joke is on me, I'm paying less and receiving less. Go figure!
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Mike McMillan
(@mikemkmuk) reported
@virginmedia No time to cancel all VM accts before I left UK but will do so. Saw costs nite b4 I left. Assume I’ll be gouged for my tv/BB/landline accts too someday. My bank emergency forced me to use VM roaming. The world needs to know the extortionate costs of VM mobile. £47 for 9 minutes.
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John E. Coxon
(@johncoxonmedia) reported
@virginmedia have tried all the advice from community repsonses & no fix that's why I got my own engineer in to do a complete check. The VM team do not seem to have any imput here . TXT service doesn't respons at all either.
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Kieran H-C
(@Carvers78) reported
@virginmedia so WFH impossible today with no internet, and no planned 'fix' until 10am TOMORROW, so no home security cameras working tonight either, should sleep well...top service guys, will be needing a very good reason not to get USwitch-ing tomorrow #virginmediadown
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grunge_goodluck
(@GoodluckGrunge) reported
@virginmedia Please see the start of the conversation where you asked @Smizz_x the same thing. I'm not gonna check because it's a list of checks and hassle that I will just repeat in a couple of days when it breaks again. I'm just gonna resolve the issue by switching away as early as possible