Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Hackney, London, Dagenham, City of London, Southwark, Harringay, Ilford, Islington, Waltham Forest, Bromley, Newham, Tower Hamlets, Poplar and Shoreham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.
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Paul Malin
(@Paulmalin10) reported
from
Camberwell, England
@virginmedia Thank you. It’s back. It really must be possible to give faster and better information when an outage is so widespread. 4 hours to admit the problem. No indication of coverage, cause or duration.
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia Yes, still. So for the past 2 hours I have no internet at all @virginmedia How long I can wait until someone will answer the phone or reply to my txt. It’s ridiculous. Seriously thinking to give the notice. Your service is the worst I’ve had, met
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Mark Pickering
(@mp14mp) reported
from
Islington, England
@virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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A.j. Stranger #UTAG
(@AStrangerJ) reported
from
Bromley, England
@virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hiya, another night of constant router/connection restarts and problems. Multiple engineer visits, senior engineer visits, call centre calls, new router and £160+ a month down the drain. I don’t want to switch provider but you’re not leaving me much option
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@virginmedia our internet has just stopped working. Need it ASAP for work tomorrow, please help
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enough is enough
(@monkchips) reported
from
Hackney, England
@virginmedia Hello. Hope you're well. We seem to be having problems accessing the internet in Hackney and I just wondered if you had any updates on whether it's a general outage or not. Any help much appreciated thanks.
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Chase D'Cunha
(@chasedcunha) reported
from
Bromley, England
@virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.
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nobbly bobbly
(@contact400) reported
from
Romford, England
@virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia But I did everything. And still nothing. Seriously there must be some solutions, way how to fix it. Been patience enough for the past weeks. But I need to work & to do it I need be connected to internet. So....
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G O O D M U S E
(@GoodMuseApp) reported
from
Tottenham, England
Some of us are trying to work from home because bloody @virginmedia is down...again!!! #virginmediadown #virginmedia
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia I sent you few message since 11am today. And I’ve noticed that you’re replying to everyone except me. Can you tell me what is happening in SE18 3AU area. I don’t have internet but I have to work, please help
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Kate Thornton
(@k8_thornton) reported
from
Camberwell, England
@KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!
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Gemma Holyoak
(@gemmaleigh_h) reported
from
Camberwell, England
@virginmedia It says no known issues when it’s still not working. It did the same yesterday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pippa jane wild
(@pippa_wild) reported
@virginmedia I’m getting absolutely sick of this and your joke of a company now. Do you honestly think I’ve nothing better to do than take time out my day alongside working to phone you guys and chase up regarding problems that should never have occurred in the first place.
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Joel B
(@customjay) reported
@virginmedia Well engineer was amazing. Proper credit to the company. Yes it was a hub issue. No extra charges, nice easy swap and back up and running. So god knows how the hub was reporting back that it was fine. The “customer service” on the phone was appalling.
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Osbourne cox
(@Osbounecox) reported
@virginmedia I was asking about the cancellation regarding the price rise. said they can waive the price rise which I thought was a bit strange. Either it’s going up or it’s not. I asked how do I cancel and they just didn’t reply. cut off and passed back into the queue. On watts app.
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Laura Peacock
(@littleepea_) reported
@virginmedia how do I make a complaint?
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matt
(@mattyboi1991) reported
@Rorythough @virginmedia Try 6 months and counting with so many visits without issues being resolved.
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David.
(@HeroponDavid) reported
Getting so sick of @virginmedia now. Internets been going off and on for the last 3 days, according to the person I called there's no issue in my area then was hung up on. Why am I paying for this **** anymore?!
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Pippa jane wild
(@pippa_wild) reported
@virginmedia Mate we’ve had a complaint logged for 2 months and so far all we’ve had is Ronald McDonald and his clown posse come to the house 4 times to apparently “fix the issue” or that’s what we’ve been told by your customer service team, yet all they do is take photos and leave.
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Siobhan Collett
(@SiobhanCollett) reported
@virginmedia Round and round you go. Is that a Virgin media customer care strategy?! Like I already told you. Natalie reactivated my old account so I can access my emails. I’ve had countless calls in 10 days. Not once has anyone else said what you are now saying
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ScotsCreideamh
(@Credo1611) reported
@virginmedia There has been an ongoing issue in my area since 21 Jan. I’m not getting the improved WiFi I have paid for, and it’s affecting the TV. Customer service said no point complaining as the fix date is set for 20 Feb…so I’ll ask you, who do I complain to please?
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Re
(@rrahds) reported
@Bexwa @virginmedia Same issue happening with my wifi. I’ve been waiting for my contract to end to switch to another provider as when I call they say everything is running fine yet my wifi is up and down constantly. After receiving a £7 increase in my bill I no longer want to wait!!! Shite!!