Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, City of London, Poplar, Hackney, Romford, Islington, Newham, Caterham, Southwark, Ilford, Harringay, Bromley, Waltham Forest and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| London |
||
| London |
Total Blackout | |
| Croydon |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia The same as always. No!! As just now getting fed up of years of awful service and paying 130 a month #awful #CustomerService #CustomerExperience
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
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Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
@KirstyCM @virginmedia OMG, it’s the worse. I had an issue since October still haven’t been resolved until now and they are still charging me. Spent 60mins on phone 10x trying to resolve they pass you about or cancel call after being put on hold. Disgusting service. Just cancelled the Direct Debit
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either
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Frances Reilly
(@FrancesOfficial) reported
from
Ilford, England
3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!
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CraftivistCollective
(@Craftivists) reported
from
Hackney, England
@virginmedia The person arrived 3:30pm but was lovely & fixed the problem.
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia could you DM a direct number so I can discuss the appalling internet service you’re providing... £106 pm I expect more than we’re getting
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Mary Greenland
(@MerveYesilyurt) reported
from
Hackney, England
@virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia Seriously considering terminating my contract the WiFi is terrible no amount of boosters you offer to send work .... frankly I feel you’re just fobbing us off
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Jeremy Gibson
(@jezgibson) reported
from
Croydon, England
@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
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Giuseppe Sollazzo
(@puntofisso) reported
from
Islington, England
@issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.
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James Louis Kelley
(@jameslkelley) reported
from
City of London, England
Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Porter
(@jptweethawk) reported
2...subscribe to £5 a month unable to cancel for 6mths. Oh and by the way there's a £20 set up fee. Unbelievable. Although my PC internet setting are not @virginMedia equipment it is within the remit of a service provider to help access the internet, a disgrace! Explain yourself.
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Craft Imagination
(@CraftClaire81) reported
@pedalsingh @virginmedia They're the worst. We moved from them after years of issues. Never got the speeds we were paying for, had huge periods of no Internet. On demand service from the TV worked about half of the time and their customer service was awful.
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-!-
(@TheHoneyMunster) reported
@virginmedia It's the Indian sales advisor informing me I need confirm my full address and postcode before continuing. I subsequently confirm partial and ask them to complete as I don't know if they are who they say they are and they hang up. Not good customer experience
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Toby Bareham
(@tobyalxnder) reported
@virginmedia It’s just gone down again, this time it’s re booted itself, usually it just freezes on the solid white ring illuminated. Waiting for it to reboot
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Working Class Socialist
(@logical4ever) reported
@virginmedia No thanks you contact me, I’m not waiting on the phone for a hour then talking to one of your robots from overseas. I just spent over a hour using your text help service and never got anywhere.
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Adam Thompson
(@madathomo) reported
@virginmedia Hi John. Yea apparently so and they've come multiple times, even chalking the route. They haven't rearranged so I've now agreed a contract with Sky and cancelled the virgin install. Shame to do so as I've been a virgin media customer for 6years
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Leigh
(@leigherin88) reported
@virginmedia Like I said, the company is dishonest, disingenuous and deplorable. You’re happy to take money and provide a poor service. I bet I’d have a queue of people trying to speak to me if I cancelled my direct debit.
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somepropernotrightsonhere
(@Nick2403197218) reported
@virginmedia the broadband has been shite for weeks. And now the lot is down and it’s estimated at 9pm tonight to be fixed. An you be any worse ?
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Jonny Porter
(@jptweethawk) reported
1. A @VirginMedia customer 20 years. Really angry and upset over their current scammy customer services behaviour. Technically speaking my PC internet settings are not their equipment so not their problem. Unless I fork out a 1 off £60, holding me over a barrel. Or...
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Hooman
(@Durzo_H_Blint) reported
@virginmedia 3/3 hanging up on customers whilst still talking and trying to sell products that wont fix the issue is not a good look at all. Issue has been ongoing since the contracted started btw! Horrible customer service. Took 3 months for someone to actually help.