Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

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The latest reports from users having issues in Coldblow come from postal codes DA5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 01/27/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, City of London, Croydon, Romford, Ilford, Bexleyheath, Hackney, Harringay, Poplar, Newham, Orpington, Waltham Forest, Sevenoaks and Swanley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • KrLwsn Karl Lawson (@KrLwsn) reported from London, England

    @virginmedia Please could you arrange for a customer service advisor to call me. I've been holding 56 minutes, and my line was cut off while speaking to a member of your team. Feel free to DM me for more information.

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    @virginmedia Your service status page says no broadband issues. We have wired connections to the internet but not a single one our devices that were working fine before you started work, can now make wireless connection to our HUB3 WiFi #primary or #guest networks. What have you done ? @Ofcom

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    @virginmedia 4pm today. That’s a 36 hour outage, that has been extended from the original 12 hour estimate - so something has clearly gone horribly wrong. And your service pages me a 404 error when I try and register for loss of service.

  • BigTaze BigTaze #BLM✊🏿 (@BigTaze) reported from Hackney, England

    @Velourpapi It does count lool .. the signal in my area for virgin media is ****!! So got to use that !

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    @virginmedia Your phone line is saying you do. You had the system out of service for an area update for 24hours now. Who does that ?

  • Semakaleng Sem Moema 😷 🌹 (@Semakaleng) reported from Hackney, England

    @CllrDaly @CllrSButt @virginmedia I’ve now paid three bills for service I’m not getting!

  • DavidcMoynihan David Moynihan (@DavidcMoynihan) reported from Hackney, England

    @virginmedia This is not about individual accounts but a whole neighbourhood looking for an adequate response from you on this issue. We don’t think it’s reasonable to have to wait 6 more days for an engineer to fix when everyone is in lockdown/working from home. Can your response be quicker?

  • chrismsutcliffe Chris Sutcliffe (@chrismsutcliffe) reported from Camberwell, England

    @tzusj @virginmedia .@virginmedia are just the worst. Over the course of about four months we found they incentivise their call centre staff to full on lie to you. Awful business practice, puts their service staff in a real bind

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    @Mikeyhcm @virginmedia Not only that but our router popped back up for 10 mins yesterday and must have had a firmware update pushed down to it, because my old iPhone refuses to connect to wireless now (despite having iOS14) and other iPhones in house being OK. No telling truth.

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    @virginmedia Your end time has now moved out another 2 hours to 1800. That is the third time you have extended this outage. It sounds to me like you don’t have a grip on the underlying engineering issues here. Now over 36 hrs without a decent service. @Ofcom

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia I have been on your SMS 'help' for several days now and getting nowhere. Keeps saying it will refer me to the correct team but that never happens. Going to give your 'Broadband' one more try with a new router if I can never get through to you....

  • DavidcMoynihan David Moynihan (@DavidcMoynihan) reported from Hackney, England

    @virginmedia @TweetingKatzo If this is the case - what is our package of support / remuneration etc?

  • DScilly David scilly (@DScilly) reported from Islington, England

    @virginmedia in Islington and have just been booted off a call on an internet issue after being on hold for 90minutes. Only two songs (both awful) as hold music is about the end of my tether. Try picking up the phone. Feel like I’m in the 1940s!

  • TELITYceo Tyler Smith | 17 (@TELITYceo) reported from Bromley, England

    Grrrr @vmbusiness have had to be up all night working on a project and broadband went down... SO... - uploading 20gb via hotspot on 1 bar of 4g - heating down (smart home) so frozen too - lights not working 🙃🙃

  • DavidcMoynihan David Moynihan (@DavidcMoynihan) reported from Hackney, England

    @TweetingKatzo @virginmedia A large proportion of residents are in contact with each other on this and the few that that have waited an hour plus on calls have been told this. We know we are are dealing with the same issue (as timing of loss of connection is concurrent amongst us all)

  • DesignBySol_ Solveiga Pakštaitė (@DesignBySol_) reported from Walthamstow, England

    @virginmedia After trying several things, our broadband is still down. Trying to book an engineer since yesterday via phone and chat. No answer. We've had no internet for 2 weeks now. Can you help?

  • DScilly David scilly (@DScilly) reported from Islington, England

    @jammdesign @virginmedia Having a very similar issue now. Been on hold for 90min

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    Hey @virginmedia you’ve been messing with our broadband in #RM11 for long enough. Get a grip, #revert the failed change and give us back our service. Why do this mid week when people are #WorkingFromHome ? Do it at a weekend.

  • NaveedA59768055 Naveed Ahmad (@NaveedA59768055) reported from Ilford, England

    @virginmedia No it’s a home account, I meant engineer called his back office to ask for urgent cable book for my address and that urgent never happened as this is the 3rd day now all to gather 20th day

  • CameraCairns Mark Cairns (@CameraCairns) reported from Islington, England

    @virginmedia I have been on your SMS 'help' line for several days now and have yet to be referred to the correct 'team'. If I cannot order a new router soon I am just going to give up and book the BT guy. I thought a Virgin was something that was NOT ******!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Danjsalt Dan Salt (@Danjsalt) reported

    @RobFZS @virginmedia I am sick of it I think I might go back to ADSL - I never had issues like this with Plusnet

  • ali_attalla 3lawe (@ali_attalla) reported

    @virginmedia Yes. It says that there are no issues... But when calling virgin. There has been an outage in my area since January which @virginmedia have still not fixed..

  • cas_of_ag martin cason (@cas_of_ag) reported

    @virginmedia Sorry didn't see this last night. I know I had a couple of issues last night connecting though

  • EmzeeJaye Emily-jaye collins. (@EmzeeJaye) reported

    @virginmedia No number was left, also it was off of a withheld number. I never gave my mobile either, I categorically asked to be called on my landline. I also didn’t appreciate being called late in the evening either.

  • WillBlackwater2 William Black 🇬🇧 (@WillBlackwater2) reported

    @Danjsalt @virginmedia Dan, if you want a battle, have one. I took them to arbitration and BBC Watchdog. It was the only way to make them take interest. My 200mb service was running at 3mb or less at peak hours.

  • ChrisLordPhoto Lord Photography (@ChrisLordPhoto) reported

    @virginmedia got your oomph bundle and should have 600mb broadband and I’m not even getting 100mb. Also still not received my mobile sim!! No live chat. No one answers phone for hours on end!! HELP!!!

  • Luke_251089 Luke (@Luke_251089) reported

    @virginmedia yeah i did that, took me 20 mins to get to “we have checked your service and there are no issues, restart your box and if the problem persists go online to our help pages” 🤔🤔🤔🤔

  • IM4LOSER wayne (@IM4LOSER) reported

    @virginmedia I’ve done that and it says no known issues

  • Danjsalt Dan Salt (@Danjsalt) reported

    I have never had such an appalling broadband experience as I am having with @virginmedia - a dedicated network and it is utterly crap

  • jfletch1305 Josh Fletcher (@jfletch1305) reported

    @virginmedia service is down to my house but your site is saying no issues in the area. Done everything you’ve suggested and the service test. Now it won’t let me take anymore tests!