Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 11/28/2025 02:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Southwark, Bexleyheath, Ilford, Hackney, Romford, Harringay, Snodland, Waltham Forest, City of London, Croydon, Newham, Dagenham, Woodford Green and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomBexleyheath Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • tubbytel26 Neil Markell (@tubbytel26) reported from Bromley, England

    @virginmedia If someone answers? Rather than an automated voice saying they are too busy and hang up.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    @virginmedia Strangely nobody wants to send out an engineer & offer simple practical help... CEO team contacted over a week ago too...

  • 303marty Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported from Romford, England

    @virginmedia Great products Virgin ..I love all of them...But that call centre in the Philippines is disgraceful and lets the entire company down...The one in Wales was very good

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @fabsod @virginmedia Disgusting customer services 🤬

  • markpink Mark Pinkerton 💙🚴‍♂️ (@markpink) reported from Islington, England

    @Leigh5Tom @virginmedia As an existing customer, they are known for their poor customer service. Can never get through on phone and that is main access point to info. Website CS info poor, with zero joined up thinking. Pretty good speed when working. Good luck!

  • whealie Chris Wheal (@whealie) reported from London, England

    @virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.

  • CridlandKeith Keith (@CridlandKeith) reported from Romford, England

    @virginmedia Hi Vm I have finally got through to your customer service department. VM should address these issues if the truly value their customers

  • Grmbles Graham Smith 🌹🌹🌹 (@Grmbles) reported from Camberwell, England

    @virginmedia is there anyone who can help with why my internet has stopped working?

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @virginmedia Made an official complaint as I was without broadband for FOUR days in January in the UB5 area Your resolution team's reply was it's working now.. No compensation, no explanation...Given a number to complain within 28 days that went dead when I rang it..Please DM me for details

  • PimpOzil Drëxl (@PimpOzil) reported from Croydon, England

    @virginmedia Called again today, and was told my an automated service that all lines are busy and to try again later. I’ve been trying to call since Monday & I would like to put in writing my request to cancel. My account number is 334885003 Can someone DM me so I can get this done TODAY

  • apjoseph2013 Arun Joseph (@apjoseph2013) reported from Ilford, England

    @virginmedia When I ring this number (which is what I have been trying) all I get is “we are sorry, we are busy, you might want to call us later” & the line disconnects. This is awful service VM. How can you run such an appalling service where we cannot get hold of anyone for help/support.

  • apjoseph2013 Arun Joseph (@apjoseph2013) reported from Ilford, England

    @virginmedia Can you arrange someone to call me? I have been trying to call your service since I received the letter - which was middle of Jan.

  • BHSnapper HowardLeigh (@BHSnapper) reported from Biggin Hill, England

    @virginmedia Humble sincere apologies...☺ I mistook my Internet password thinking that ws the correct one, only it wasn't... Found the correct one and straight in and problem solved after talking to 2 excellent advisers👍

  • samorrisuk Sam Morris (@samorrisuk) reported from Walthamstow, England

    @virginmedia you are an absolute disgrace! My internet has been awful all week, I work in the NHS and need a stable connection for working from home which I have been unable to get this week! And your chat support person just went on their “break” mid conversation! Sort it out!!

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    @virginmedia Don’t waste my time with this response. The online customer services team are bloody useless.

  • Cyberwest Dr James Morris (@Cyberwest) reported from Tottenham, England

    @katerussell Virgin Media support once told me that 2 days of no service were because “accidents happen”. I immediately switched to another broadband provider and will never go back to Virgin.

  • aejazk Jazzhk (@aejazk) reported from Bromley, England

    @th4tguy92 @virginmedia Do you have the Hub 4. I think it’s a hub 4 is crap or VM engineers can’t control it. Let’s try the number they have given.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia That is not true. We are meant to have the fastest speed at 200 but it rarely goes over 50. The connection is unstable and is throttled at busy times. It cuts out and is unreliable plus it is impossible to get hold of support. Shameful and shambolic.

  • jamesglynn J Λ M Ξ S (@jamesglynn) reported from Camberwell, England

    @hopburnsblack @virginmedia @vmbusiness Is this Peckham-wide? Ours has been down or on/off for three days too

  • Grahamthecabbie Graham Long (@Grahamthecabbie) reported from Romford, England

    @virginmedia no wifi, no television, no landline. Again! Your service is dreadful! Won’t be using you again when the contract is finished!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mytbeth beth (@mytbeth) reported

    @virginmedia dm pls i need help!

  • Mojpoj88 Rem Lezar melts steel beams (@Mojpoj88) reported

    @virginmedia I've been on hold for a grand total of 55 minutes over the last 2 days I just want to cancel by contract Is that too much to ask?

  • Tom_Ingleston Tom Ingleston (@Tom_Ingleston) reported

    @Ofcom @_Pealos @virginmedia I am in the same situation. I will also submit one of these forms. It’s is crazy you cannot cancel online and only via phone which no one seems to answer!

  • mummajen1 Jennifer (@mummajen1) reported

    @Virginmedia Your Customer Service is the worse I have experienced, you need to review how calls are handled, lack listening skills 😡

  • Tom_Ingleston Tom Ingleston (@Tom_Ingleston) reported

    @virginmedia I HAVE BEEN TRYING TO CALL FOR THE LAST 2 WEEKS!! How long are you taking to answer these calls? I would like someone to contact me today so I can get this issue sorted. Offcom complaint submitted.

  • LukeVocey Luke Voce (@LukeVocey) reported

    @virginmedia But not actually to deal with any issues. I got through to someone after 52 minutes who took my name and then hung up on me. But hey I guess that still counts as a win by VMs sorry standards of customer care.

  • arshiariaz Arshia Riaz (@arshiariaz) reported

    @virginmedia been asking for calls backs - does anyone bother to call people back? Your customer service is awful have to say

  • Tasnia_94 Tasnia Choudhury (@Tasnia_94) reported

    @virginmedia Again been on hold for close to an hour, transferred through to the relations team and still on hold, and no luck on the chat either, will be making a formal complaint

  • PaulaJHowarth Paula Howarth (@PaulaJHowarth) reported

    @virginmedia why is your customer service so poor?

  • MrNicol1 John Nicol (@MrNicol1) reported

    @virginmedia Then we are stuck then. I’ve tried a couple of things and can’t get a keyboard up. As I only have a work device which I’m precluded from using for this query. It is stupid that a company can’t or won’t call a customer, who wants to speak. Again, you are not being flexible