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Virgin Media

Virgin Media outages and service status in Coldblow, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Coldblow, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 15, 2:29 PM GMT+1.
  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 2% TV (2%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 15: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Southwark, Ilford, Welling, Bromley, Newham, Dagenham, Orpington, Barking, Gravesend, Tower Hamlets, Lewisham, Romford, Longfield, and Dartford.

CityProblem TypeReport Time
Poplar Internet 2 hours ago
Southwark Internet 19 hours ago
Ilford Internet 1 day ago
Ilford Internet 2 days ago
Southwark Total Blackout 2 days ago
Southwark Internet 2 days ago

Nearby cities with recent reports

Southwark

6 recent signals

19 hours ago
Poplar

4 recent signals

2 hours ago
Ilford

3 recent signals

1 day ago
Welling

1 recent signals

3 days ago
Bromley

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • Andrew007Uk
    Dr Andrew Fleming ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England

    @virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password ๐Ÿ˜ข A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.

  • illymus
    Illy Mus ๐Ÿ’™ (@illymus) reported from Camberwell, England

    @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

  • NoddyMaccy
    โœ–๏ธ๐”ป๐•–๐•’๐•Ÿ ๐•„๐•”๐”ฝ๐•’๐•ฃ๐•๐•’๐•Ÿ๐•–โœ–๏ธ (@NoddyMaccy) reported from Romford, England

    @virginmedia The issue has now been resolved just after my tweet, I was just very angry at the time. Thank you though for responding.

  • NickMillerUK
    Nick Miller ๐Ÿ‡บ๐Ÿ‡ฆ (@NickMillerUK) reported from South Ockendon, England

    @virginmedia somehow you have reset my Dadโ€™s Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?

  • LaurenLFlower
    charlie and Blossom (@LaurenLFlower) reported from Romford, England

    @virginmedia Hi I have an issue with my current plan? It says Iโ€™ve cancelled my O2 benefits but I never received the sim nor did I cancel.

  • imbranzo
    Mamba ใ€ฝ๏ธ๐Ÿฆ‹ (@imbranzo) reported from Bromley, England

    holy **** @virginmedia fix up mannnn how you disconnecting when Iโ€™m in a ranked match on @PlayOverwatch ???

  • Andrew007Uk
    Dr Andrew Fleming ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England

    @virginmedia John - lights are on but the external fault has already been established. It is a contractor that has to deal with the issue - one claimed to have done it but it failed to work - now you contractor is failing to respond to requests by your colleagues 4 updates on a new commission

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @virginmedia I think you will have to agree this is an unacceptably long time for the repair as itโ€™s already been going on for days?? โ€œThere's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00โ€

  • appariciojunior
    AJ (@appariciojunior) reported from East Ham, England

    Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

  • elmah69
    Elmarie Hahn๐Ÿ’™ (@elmah69) reported from Ilford, England

    @LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.

  • discobabe76
    DragonFish ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡ฎ๐Ÿ‡น (@discobabe76) reported from Sutton at Hone, England

    @virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice

  • markselondon
    Mark ๐ŸŒˆ๐Ÿณ๏ธโ€๐ŸŒˆ (@markselondon) reported from Blackheath, England

    @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

  • rtkosha
    radz (@rtkosha) reported from Stratford, England

    virgin media was asking for my customerโ€™s card details over the phone which i found suspicious but he goes to me โ€œi ainโ€™t got anything in the bank for them to nick anyway hahahaโ€ ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ

  • HazanJJ
    JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

  • AnnaThurmanLDN
    Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @virginmedia sort it out! Iโ€™ve got Betty next door hollering at me over the fence when Iโ€™m trying to get the washing in asking if itโ€™s gone down! #virginmedia #VirginMediaoutage

  • NoddyMaccy
    โœ–๏ธ๐”ป๐•–๐•’๐•Ÿ ๐•„๐•”๐”ฝ๐•’๐•ฃ๐•๐•’๐•Ÿ๐•–โœ–๏ธ (@NoddyMaccy) reported from Romford, England

    @virginmedia My phone is now over two weeks late, which isnโ€™t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. Iโ€™m not gonna pay my bills with no phoneโ€ฆ

  • WhiskyOneIce
    Mark ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@WhiskyOneIce) reported from Sutton at Hone, England

    @virginmedia It's okay I've taken it up with CEDR now and let them resolve it, I'm just highlighting to people how difficult it is to cancel contracts and the fact that VM consistently "loose" letters

  • JanetEBaldwin
    Janet E Baldwin ๐ŸŒธ (@JanetEBaldwin) reported from Sutton at Hone, England

    @_andy_pandy_ @virginmedia Outrageous ๐Ÿ˜ฑ Iโ€™d cancel my subscription.

  • Andrew007Uk
    Dr Andrew Fleming ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England

    After a mammoth session on the phone to 6 of your departments to arrange interim broadband given your service failed in Nov. & won't be fixed to March I spoke to a helpful chap called David in the Customer Care Dept before I was cut off. Can you help reconnect me @virginmedia ๐Ÿ™๐Ÿป

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • timmorr17294439
    tim.. (@timmorr17294439) reported

    @GreyBlackstone @virginmedia mine went down 350 mb didn't have to ask got email followed link boom cheaper deal ..

  • JJRussell95
    Joshy R ๐ŸŒ’ (@JJRussell95) reported

    @virginmedia donโ€™t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV

  • DebisGarcia
    Thomas White (@DebisGarcia) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV23 offers: โ€ข 300,000+ live channels โ€ข 65,000+ VODs โ€ข PPV events โ€ข Netflix โ€ข 78,000+ movies

  • abbyr6498
    Abby R (@abbyr6498) reported

    @virginmedia never been so pissed off about something so minor. But the way your customer service team are is ridiculous. Then to try and say I will arrange the charge to be waived as if that solves the issue. Nothing should be waived for starters as I didnt get what I purchased

  • HawtinStewart
    Stewart Hawtin (@HawtinStewart) reported

    @virginmedia Iโ€™ve DM 2 hours ago. Nothing. Iโ€™ve rung your number. Waited 30 minutes. And then again. Nothing. What kind of service is this? How do you speak to a human?

  • gowlos60
    Dee Ess ๐Ÿ‡ฌ๐Ÿ‡ง (@gowlos60) reported

    @JeanDifford It's made very clear that you do if you want to: 'Watch or record live TV on any pay TV service, like Sky, Virgin Media or EE TV. Watch live TV on streaming services like YouTube, Channel 4, Amazon Prime Video or any international channels'. I don't want a criminal record.

  • benalblogger
    Lynne Marshall (@benalblogger) reported

    @virginmedia no internet for 2 days. Virgin call handler tells me she will make appointment for tomorrow afternoon. Nothing showing on my app. She says nothing wrong with Virgin internet. System shows problem. No appointment showing on my app. Cancelling priority

  • CP1861
    MJC (@CP1861) reported

    @virginmedia my account has now been locked for 3 months and therefore Iโ€™m unable to watch virgin tv go, one of the main reasons Iโ€™m your customer. Iโ€™ve phoned your customer services 7 times now and spent numerous hours on the phone speaking to your staff and on hold.

  • wiltshiregal
    Sarah ๐Ÿ˜๐Ÿ’• (@wiltshiregal) reported

    @virginmedia why is it so hard to speak to anyone. Received a new hub on Saturday, I've received an email to say old one stops working after 5 days!!! I can't get it fitted that quickly. Please help

  • redjohnno1
    Eye of the the storm (@redjohnno1) reported

    @virginmedia 15years a customer, tried to renew 3 times. 3 times you did it wrong, given up and moved to sky. Your customer service is absolutely shocking and zero customer loyalty