Virgin Media Outage Report in Coldblow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Waltham Forest, London, Hackney, Islington, Croydon, Ilford, Romford, Southwark, City of London, Barking, Tower Hamlets, Newham, Welling, Woodford Green and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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MadeAmazing
(@madeamazing_) reported
from
Bromley, England
@virginmedia Well in talking to two of your customer service team they say you haven't. But two others say it has been!! Complete chaos. And terrible customer service.
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MadeAmazing
(@madeamazing_) reported
from
Bromley, England
Nice to know @virginmedia are absolute animals towards old people. Not a care in the world. Just cutting off their phone line without considering the consequences & impact it could have on two elderly people. Sickening behaviour. My poor granny is so distressed.
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TxDxE
(@OfficialMrMac) reported
from
Romford, England
Yo @virginmedia your shegnet has returned and everything is down. Broadband is becoming a big problem. Sort it out. I have important documents to submit to MD’s. Thanks. #virgin #broadband
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Charlotte Hall
(@Lotster911) reported
from
Tottenham, England
Just found out @virginmedia has been charging extortionate evening call rates on home phone but allegedly only have weekend call free ! Literally ripping people off ! Could have another mobile contract with what they charged for handful of calls to my blind elderly Dad- #bad
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Nate Brown
(@NA_Brown) reported
from
Hackney, England
@virginmedia having real trouble with your broadband of late. Previously very intermittent. Now no connection at all. Your website doesn’t help either
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Mike Oxmaul
(@SharifOmar3) reported
from
Hackney, England
@virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....
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#LondonNetworker
(@LondonNetworker) reported
from
Walthamstow, England
Virgin MEDIA down again!!!! @virginmedia
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!
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AJB Consultancy Group Ltd
(@ajb_ltd) reported
from
Sutton at Hone, England
@virginmedia No difference. From the amount of complaints I have read on the same issue I think you know what the problem is with the new box.
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Thomas Chawner
(@thomasc68) reported
from
Romford, England
@virginmedia can’t believe the way u treat new customers your service and customer support are shocking
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Although your Aim is not to deliver a shockingly bad customer experience it’s what your customer services team are only capable of delivering... repeatedly... can you put in a request to get me a call back or give me a postal address as this may be quicker to put In a request.
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Christopher Tulloch
(@VillianComplex) reported
from
East Ham, England
I thought BT were bad but damn @virginmedia is seriously awful.
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katie
(@Katiewrightt1) reported
from
Croydon, England
@virginmedia waited 25 minutes before I got through and then your unfriendly staff member hung up on me whilst ‘searching for information’ 🤨🤨🤨. My internet never works and I’m getting 0 help....
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🥴
(@iamkingkyla_) reported
from
Croydon, England
@virginmedia can you fix your WiFi I’m actually sick of this rubbish
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone
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Lori Haley Fox
(@lorihaleyfox) reported
from
London, England
@virginmedia Thanks JJ - another customer service rep contacted me and the problem has been resolved. Unfortunately the first adviser was misinformed! Thank you!
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積ん読
(@GeirGulbrandsen) reported
from
Poplar, England
@virginmedia Just to let you know, as most evenings streaming video (even low-res) is really bad again. I know the product description is "up to...", but as you linked the other day you ha "minimum guaranteed bandwidth" that should be more than enough to watch a little bit of video. Very sad
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce Harkness
(@HarknessBruce) reported
@virginmedia how do I complain about your broadband supply? It’s so bad. I’ve had outages everyday this week.
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Ringa
(@Riinga1) reported
i cant put words to describe how bad virgin media is its unbelievable only people with the broadband know how im feeling
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Rachel Stacey
(@r4ch15) reported
@JamesTurner37 @virginmedia I imagine their techs are also used to provide counselling services should you wish to disconnect because they’ve hiked the price from £45 to £80. Can’t tell you how long it took to disconnect. origami skills needed to make box to send equipment back . it’s a crap service too.
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Lady Bimblecat
(@LadyBimblecat) reported
@virginmedia Oh - so how do I get them off then? (Your help pages said it could be done!)
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SolBarbieri♥
(@soolbarbieri) reported
@virginmedia Last 3 month I have been charged more than doble than what I used to paid. It is literary imposible to comunicate with customer service.
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CitrusDazz
(@CitrusDazz) reported
@ironside_design @virginmedia I'm paying for 1 gig. Never had over 550meg to be fair. May aswell have got the half speed in if that's the case and saved some money. I'm gonna have to speak to them regardless haha
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Jo
(@Josieanna1984) reported
@virginmedia I have a friends and family deal I want to use but the lady couldn’t help me and hung up @virginmedia
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LouB
(@Lou_b_) reported
@virginmedia Hi my bill for Sep has gone from £26 to £73. Please can someone help as this is too much of a jump!
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Slaking 🇮🇪
(@Slaking__) reported
Over the past two months I've been tracking each day our Virgin Media internet has an outage The number of days where it didn't have one are in the single digits 🙃
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Ant Stephen
(@AntStephen) reported
@LIVEINBLACKPOOL @VirginMediaCorp @virginmedia Why do you need VM? As a short term solution could you not get a USB WiFi adapter to plug into your office computer if it only has wired internet (about £8 on Amazon) and tether one of your EE phones to it to get data on it?