Virgin Media Outage Report in Coldblow, Greater London, England
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The latest reports from users having issues in Coldblow come from postal codes DA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Sevenoaks, Hackney, Southwark, Swanley, City of London, Stepney, Bromley, Croydon, Dagenham, Beckenham, Bexleyheath, Poplar, Harringay and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Sevenoaks |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| Southwark |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Why don’t you do that as so far you’ve sent me the link to the community group Fail 1. Then the 150 no not connecting fail 2 then 0345454111 is not connecting fail 3 You really know how to test a very long standing customer don’t you!
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Joy Balfe
(@Joybalfe) reported
from
Croydon, England
@virginmedia same crap different day - how you can call yourselves Broadband providers I will never know #falseadvertising
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@MoneySavingExp please help? @virginmedia #CustomerService on hold since 8.15am
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@RobHPayne 🏴
(@RobHPayne) reported
from
London, England
@virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia That’s my point I’ve been trying to sort this out but not getting the response of callback to decide what to do you guys also need to compensate for the service speed paid for not received! Back no ones calling me back...@Ofcom
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Paul Wingfield
(@Paul_Wingfield) reported
from
Sutton at Hone, England
@virginmedia Hi, I need to leave Virgin media because my bill has gone up by over 50%. I can't do it on the phone because you're not answering and your website doesn't have an option to close my account. Your live online help isn't answering either. What should I do?
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James Aubrey
(@JimboUK71) reported
from
Sutton at Hone, England
@virginmedia I’m still waiting since 15/12 for my boosters, and you’ve sent me a v6 box, for no reason. Spent another hour on hold, only to get cut off. Please arrange a callback to get these issues resolved. 07966594276 Thanks!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@Ofcom Hi just gone through the complaints procedure with virgin media but they said they are waiting for ofcom to give the result if the speed test you did (can provide in DM if you reply) they ate saying you have to dictate what compensation level I should receive? Can U help?
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Hmmm. No the test was done on Sept I ten got a letter about 2 months later which confirmed my suspicions of a slow service after a new router and CMP plugs I’ve been trying to discuss what’s next since then. Need that callback! @Ofcom
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jack
(@jackarronscarth) reported
from
Dartford, England
@ArraSails1977 @virginmedia How did you get it on mines still not working just got black screen
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Clare Ryan
(@msclareryan) reported
from
Camberwell, England
@virginmedia our connection is down in London SE15. When we log into our virgin account it says we’re not customers,the phone number - 150 and the alternative - both go dead when we dial, and your chat function is directing us to the phone. How do we contact you & sort this?
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@virginmedia been trying to calm your customer service team but get cut off all the time, want to take out broadband but it says online I need to call? I hope this isn’t a representation of your service!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Don’t another post with link as the first one was ignored by Virgin also contacted @ofcom and @ASA_UK re claims of false advertising of 1 GB service which isn’t actually available in Dartford once you do get through. Want to talk? #stillwaiting #poorservice #shouldLlleave?
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Sandip Makwana
(@sandy_sandip) reported
from
Camberwell, England
Bad Customer Service Given By Virgin Media @virginmedia #virginmedia
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Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Still not working properly. It’s pointless calling you guys as takes so long.
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Davey L
(@daveybuoy) reported
from
Hackney, England
Why is @virginmedia so consistently crap. No WiFi pretty much all week and no phone, WiFi or TV today. So bloody basic! #virginmediadown #virginmedia
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jack
(@jackarronscarth) reported
from
Dartford, England
Paid for #UFC257 through @virginmedia and it’s not working ?! #virginmedia
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Steve ✊🏻
(@Strattsy51) reported
from
London, England
@virginmedia why is live chat taking absolutely ages to connect me to anyone? I’d like to cancel my service, but if I was joining as a new customer I’m put through immediately. Are you making it difficult to cancel on purpose?
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Are you reading my tweets? It’s not a fault! You’ve run a 30 day test you are running far under the service I’m paying for, I was waiting for a call to discuss what VM are proposing or if I should leave!!!! @Ofcom
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@virginmedia Loss of service and no phone line @virginmedia #customerexperience #businessowner
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jade I
(@jadeingham3) reported
@virginmedia @virginmedia please sort out your customer service… by your socials it’s clear @richardbranson it’s not working at all?
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GeeDub
(@realgeedub1979) reported
@virginmedia @MazDeLaPaiz We have same issue with our Hive and Hub. Any idea or suggestions how this was fixed. Restarted Hive the Routers. Tried everything and the app still isn't working and showing as not connected. The Virgin Connect app not recognising the Hive either. Cleared Cache on both apps too.
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Warren Wooldridge
(@wwooldridge) reported
@virginmedia Managed to get through to customer services who are now saying there’s a “complex” problem in area and engineers are doing there utmost to resolve this. Perhaps there should be a “complex” problem with my direct debit each month there are issues that be ok ?
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Mousey
(@Scouse_Mouse90) reported
@JohnyG88 @virginmedia might have to bro, gettin beyond a joke now, they always have problems, go on the site to check the area for faults an theyre chattin, "everythings working"
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ryan
(@ryanmcdyer) reported
Anyone else having issues watching sky sports mix on the virgin media player? Has been a bit hit and miss ever since they switched to their new UI
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Rob
(@robhinds) reported
Hey - @virginmedia my VM Mobile was left a voicemail, listened deleted but keep getting alerts. Tried restart, reset network settings, leaving a “fake” one to try and trick it into deleting - no joy - iPhone - latest iOS.
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Mike Grace
(@brewstergracey) reported
@virginmedia Since technical error prompt appeared understandable I did not pursue the matter further It’s begs the question why do you not contact support/It to resolve issues for dissatisfied customers
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PAUL BALLARD
(@DonttrusttheBBC) reported
@virginmedia my wifi is absolute crap. Unreliable, buffering on a Sunday morning and at other times. Either the router is useless or the TiVo or whatever you call it is useless at picking up the signal. Maybe @BT would be better for me as they have Wi-Fi thingy on a post outside
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A
(@aliraoufian) reported
@RancorTycoon @virginmedia Exactly the same issue...
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Z4mp4
(@1Z4mP41) reported
@virginmedia Your broadband has been terrible this weekend. I have been working from home this weekend but not been able to do any work at all. I have sky glass which uses Wi-Fi so not been able to use that either. Terrible