Virgin Media Outage Report in Coldblow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of London, Hackney, London, Barking, Croydon, Southwark, Tower Hamlets, Newham, Welling, Islington, Woodford Green, West Malling, Ilford, Dagenham and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Barking |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
-
Steve ✊🏻
(@Strattsy51) reported
from
Poplar, England
@virginmedia Yes I do. I need to arrange cancellation of my broadband and tv service, in line with the email I received.
-
Oriental Food 吃货铺子
(@fareastfood126) reported
from
Islington, England
@vmbusiness Broadband is down followed by @UKPowerNetworks power cut. We are done today.
-
Terry Ransome
(@Transome77) reported
from
Ilford, England
@virginmedia now cannot watch on any of my devices! Keeps telling me I’ve reached the maximum devices! All the same devices I’ve always used! Can’t get through on phone or on line help?! Really annoying!
-
Gemma Jarrett
(@gemmajarrett) reported
from
London, England
@virginmedia I'm trying to get hold of someone to talk about my account and service but can't get through to anyone - how can I talk to someone?
-
Paul Raymond
(@paulsamuel1968) reported
from
Croydon, England
@virginmedia unable to get through on phone lines to upgrade my service?
-
添柏司 TDP
(@tianbosi) reported
from
Hackney, England
@virginmedia ok so my contract is ending and you are increasing it by 50pct to £60... With nothing extra. And still no compensation for 3 days internet outage. BT and Sky are offering £45. So what's the story????
-
@RobHPayne 🏴
(@RobHPayne) reported
from
London, England
@virginmedia I am trying to contact your customer service team regarding #nuisancecalls plaguing my 84 yr old (isolating) Dad, all numbers online are unobtainable or recorded mssgs which cut off - im right in thinking you are a tele-communications provider aren't I ?
-
dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@virginmedia been trying to calm your customer service team but get cut off all the time, want to take out broadband but it says online I need to call? I hope this isn’t a representation of your service!
-
Keith
(@CridlandKeith) reported
from
London, England
@virginmedia Still not been able to get through to the support team 😢
-
Clare Ryan
(@msclareryan) reported
from
Camberwell, England
@virginmedia our connection is down in London SE15. When we log into our virgin account it says we’re not customers,the phone number - 150 and the alternative - both go dead when we dial, and your chat function is directing us to the phone. How do we contact you & sort this?
-
Matt Nolan
(@mattnolan83) reported
from
Croydon, England
@virginmedia So I can’t call you, I can’t Email you and I can’t use any online support? How do I let you know I’m cancelling my contract due to above inflation price hikes? Ofcom?
-
Joy Balfe
(@Joybalfe) reported
from
Croydon, England
@virginmedia same crap different day - how you can call yourselves Broadband providers I will never know #falseadvertising
-
Meldrew
(@victormeldrew66) reported
from
Croydon, England
Broadband supplier #VirginMedia customer service is awful. Twice today spoke 2 people both had my account in front of them, was told hold whilst i transfer you. After waiting for over 30 mins on both occasions i hung up, Web chat tell you to call. #customerservice has to be 0
-
Davey L
(@daveybuoy) reported
from
Hackney, England
@virginmedia Well the forums were useless... now all my virgin services are down, again.
-
Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia do you get a kick out of never returning a call request or dealing with a customer complaint but just sending letters? Your customer service has gone to pot, it’s awful.
-
Jessica Tovey
(@jessie_tovey) reported
from
Islington, England
@virginmedia The issue you ‘fixed’ hasn’t resolved anything. I’m now being told earliest at-home tech appointment is 4th Feb. I am a freelancer who relies on internet to make an income wfh. If it doesn’t work, neither do I - and I lose jobs. PLEASE HELP.
-
🐺𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖🐺
(@NoddyMaccy) reported
from
City of London, England
@virginmedia WiFi on the Underground is the WORST! Especially for Virgin customers! Roll on when Vodafone takes over!! 😒
-
Emma Hoyle
(@OohLookItsEmma) reported
from
London, England
@virginmedia a conundrum. If I call your service centre to cancel my service I get routed to the website that doesn’t allow me to cancel or I get routed through to a team that don’t answer. Do I just cancel my direct debit? Then at least you’ll know I’m not longer your customer.
-
James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia To just say "we are busy" on the 150 number and disconnect callers is utterly unacceptable. Then on 0345 it just drops you after 45 minutes of hold music. It is as if you are deliberately making it hard for us to cancel......
-
Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@virginmedia Loss of service and no phone line @virginmedia #customerexperience #businessowner
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jack Rowley
(@jackakrowley) reported
@virginmedia having an absolute nightmare moving home and keeping my services, customer service keeps transferring me and then hanging up, you disconnected my account and haven’t transferred anything to my new address. Very disappointed
-
vt 🇺🇦
(@LFC_vt) reported
@virginmedia WHY ******** IS MY WIFI NOT GOING ON IM CANCELLING MY CONTRACT IF YOU DONT FIX YOUR **** IM TIRED OF THIS **** HAPPENING EVERYDAY
-
natalie gallagher
(@natalie91157208) reported
@virginmedia is there an issue with your phone network as I can’t make calls on my phone and it’s being super slow to
-
Martin Pajor
(@PajorMartin) reported
Once again @virginmedia is down in HA9 area! The irony is you have just increased my monthly bill, yet again you can't provide a liable service.
-
Francisco Manuel
(@RojoManolito) reported
@virginmedia Hi, I have been trying to cancel my contract for days now. The line is always busy and there is no clear way to do it directly online + online tutorial of yours is not updated. Would you assist me on this? Thank you.
-
Dazz285
(@Dazz285) reported
@virginmedia I'm not going to talk about these ongoing equipment issues any more as you already know them. Just sort out the hub5 & get me one.
-
kittymagician
(@kttymagician) reported
@bev325 @OfficialTracieB @virginmedia Good luck! It took me 6 attempts to cancel and when I did they kept harassing me with calls and texts begging me to stay.
-
Louise Jamie Evans Moriarty
(@Lolomoriarty2) reported
@virginmedia my mobile isn’t letting me make calls. Is this a issue with the network?
-
Mark Young
(@MarkYou62099284) reported
@virginmedia appalling customer service, I agreed a new contract then was told by agent on line they could give me a better deal. Contract came through as 10 pounds more and 3 phone calls later I'm told they can't fix it. Looking for an honest supplier
-
Lorraine Smith
(@Lorrain68669179) reported
@virginmedia Yes. Since yesterday and every few hours I’m given different times when service will be resumed