Virgin Media Outage Report in Coldblow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Coldblow come from postal codes DA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, City of London, Croydon, Southwark, Ilford, Islington, Tower Hamlets, Waltham Forest, Romford, Bromley, Harringay, Dagenham, Poplar and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Total Blackout | |
| City of London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Wen Wong
(@WensterWenz) reported
from
Bromley, England
@BryanLeith1 @virginmedia Think it was down, mine is back up now
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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Andrew Lorimer
(@AndrewLorimer11) reported
from
Sutton at Hone, England
@virginmedia third consecutive evening with broadband outage SM6 #NotGoodEnough
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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Paul Harper
(@HonorarySpock) reported
from
Croydon, England
@virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data
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jordan
(@wharfyoung) reported
from
Poplar, England
just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls
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Miranda Dobson
(@MirandaDobson) reported
from
Camberwell, England
@virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!
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JW
(@JXMSZ) reported
from
Croydon, England
Is everyone’s Virgin Media internet still not working?
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🔴📖⚪️
(@ReedGooner) reported
from
Croydon, England
@virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working
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Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
at this point, Virgin Media should start paying ME to use their crappy Internet service
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Antje Southern
(@noneybean) reported
from
Islington, England
@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
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Joy Balfe
(@Joybalfe) reported
from
Croydon, England
@virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Donachie
(@VickyDonachie) reported
@virginmedia is there an issue with your internet in the RG41 area? It went off yesterday but it worked again after a few mins but now it’s been off for 30+ mins. Thanks
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Ben ✌😎
(@thefield14) reported
Great negative experience from @virginmedia once again. Was told by the tech team to expect a new hub because of a issue with mine. To be now told you can’t have one even though I’m paying for a 500mb package and getting 12mb in my location. 1/2
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perfectly polished
(@perfectpolished) reported
@virginmedia Terrible company - stop sending me invoices - I do not have or have ever had an account with you!
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Saq
(@Saq_Hussain) reported
@virginmedia I haven’t called back. I have zero confidence I’ll get anywhere. I’ll get through to a manager after an hour of being passed around, who will promise to look into it and call back and it will never happen. Is there another person/department that can look into it at all pls?
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Ben ✌😎
(@thefield14) reported
2/2 and now even though I was on the phone for 50mins still no resolution and can’t get out of my contract because there isn’t such thing in mine as Wi-Fi guarantee and can’t leave unless I buy completely out of my contract but not getting what I’ve paid for @virginmedia
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Melanie Cornish
(@mellyonthemoon) reported
@virginmedia Just had installation done, amazing installer who tried to help with a tv package query. Call took over half a hour so he asked the lady on the line to call me direct without hanging up his call. She hung up and hasn’t called me? Need a call back pls
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BR1NGTH3P4YNE
(@Christo62584173) reported
Day 273 of intermitent issues with @virginmedia And all the due is tell you to file a complaint that won't get seen and nothing will be done 👍
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Denise oneill
(@com_oneill) reported
@virginmedia It's all OK in my home issue is outside ? And has been the whole time
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Hykeham Popular Front
(@Thighboots2) reported
@virginmedia @AlexLoane I agree your customer service is atrocious. 90 minutes on your webcam only to be told at the end they cannot help me. Rang instead . Agent transferred me to another department. Waited an age for a reply only to be told the system was down and I can't be helped. An ongoing saga
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Vanessa McGirr
(@vanessa_mcgirr) reported
@virginmedia I'm paying £61 a month and having no Internet for part of every day . I have tried every trouble shooting trick on website and disconnected and reconnected countless times . We currently have the "Conected without Internet " message on devices . Can you help please.