Virgin Media Outage Report in Coldblow, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Coldblow come from postal codes DA15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, City of London, Coldblow, Hackney, Southwark, Islington, Dagenham, Bromley, Poplar, Harringay, Orpington, Waltham Forest, Newham and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Sevki 💉 💉🎉
(@sevki) reported
from
City of London, England
.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.
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Brad Rudge
(@Brad_Rudge) reported
from
Croydon, England
@virginmedia can you sort out your so called TV service. Keep losing and regaining signal and its not just me either!
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Eugene Hutton -Mills
(@eugene_hutton) reported
from
Addington, England
Virgin media has been down all day,yet they have not even sent any message to their numerous customers. TIME WILL DEFINITELY TELL
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia 100mbs download is fine, but 10mbs upload is silly in this age. It's too slow for uploading to YouTube.
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia To be fair, the TV is better via Virgin and download speeds are good too (most of the time) but you fall down on broadband reliability, upload speeds and landlines costs.
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Nick Bultitude
(@bultifish) reported
from
Gravesend, England
Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
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Julie Compton
(@joozuk) reported
from
Bromley, England
@virginmedia absolutely sick of the lack of service over the weekend- trying to watch catch up and it constantly crashes, then doesn’t remember where I was actually up to. This isn’t good enough. What is going on? If it’s not sorted asap I’m off to @skytv
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
@virginmedia Yes I have but the download speed is fine. The problem is that you peg the upload speeds down to 10mbs. We used to get that over copper cables. It's time to step it up a notch.
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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Lisa Pursey 💙
(@LisaPursey) reported
from
Hackney, England
@virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above
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DEREK BURGESS
(@derekcburgess) reported
from
Walthamstow, England
How ******** do I find #StarTrekDiscovery on @PlutoTV??? I have the app on my virgin media box but can't find Discovery. Is it only on at certain times, so if I miss it I can't watch it? It's not an easy platform to navigate
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Terry 🦇🦒🦁
(@TerryF1010) reported
from
Bexleyheath, England
Afternoon,Placers, although I suspect that we might be a bit thin on the ground today thanks to the Virgin Media outage. And either that bloke is 8' tall or that lady is a Borrower. #APlaceInTheSun
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Paul Wingfield BSc CEng MIET
(@pwingers) reported
from
Sutton at Hone, England
Can anyone tell me why @virginmedia upload speeds are so slow? Downloads are fine but 10Mbs is ridiculous cw my friend's @BT network.
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Callum McGuire
(@callum1444) reported
from
Eltham, England
@virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jolly Penguin
(@jollypengifts) reported
@virginmedia Well after close to 20 hours of my life on calls and messages, as well as numerous emails, its destroying my financial status and not 1 person at virgin media seem willing to help. Its a disgrace and I will be taking it further now as there's been ample time
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Jay 🌷🚨🥀
(@UncleJaysus) reported
@virginmedia From wanting to impulse-upgrade, to now probably cancelling. Spectacular achievement. VM needs to actually start taking customer service seriously.
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Jarl Beastman
(@Jarl_Beastman) reported
@virginmedia Yeah with the help of Google i can see there are outages around. Its not good tho in all the years the last year has been the worst I've had for reliability with Virgin.
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Brian Roe
(@indiointernet) reported
@virginmedia The status page states that everything is working! You CS message apologises that I will have no service? Which one is correct? I called Saturday, told issue would be fixed by Monday. Called today, issue will be fixed next Monday. Bravo @virginmedia
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Jamie Scott
(@mrjs) reported
@virginmedia your Customer Service is utterly rubbish! Your broadband is utterly useless. Numerous issues in NN15 area, unable to work due to crap WiFi but can you speak to anyone...NO! Even your live advisor chat is ineffective!
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Jolly Penguin
(@jollypengifts) reported
@virginmedia A complaint doesn't get the issue resolved though? I have already done that and still nothing. I need this default removed from the credit file and no one will help! Even after it was confirmed via email on 22nd Feb after payment was made....
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Marc
(@Marc41035761) reported
@virginmedia Hello again, we have cancelled the install. We have now been billed £80 for a service we have not received, my wife had been on the phone to your customer service team who where no help. I really wish we had believed all of the negative reviews your company has online
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Jay Kotecha
(@Jayk_86) reported
@DeanJA91 @virginmedia They won’t give a damn mate....done similar to me just now... said I won’t be charged an activation on 17th/19th/20th of March....now gone and charged me an activation fee...customer service don’t care, got told they will terminate the call for calling them incompetent 🥱🥱🥱
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Gordon Springate
(@GordonSpringate) reported
@virginmedia Hi Virgin, I have explained numerous times now that I have given up trying to get a resolution through phoning. Virgin Media customer services ethos appears to be just passing the customer around their system. Day4 still not received a phone call.
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Alex Lapthorne
(@AlexLapthorne) reported
@virginmedia Officially fall on my "companies with terrible customer service" list. I've been misled, charged and told I'll be chased for charges that shouldn't have existed in the first place. Go BT, or Talk Talk. Virgin will screw you in the long run. #wheresofcom