Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 02/12/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, London, Croydon, Newham, Southwark, Harringay, City of London, Orpington, Poplar, Waltham Forest, Barking, Welling, Islington and Leyton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomIlford Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!

  • jagraham90 Jonathan Graham (@jagraham90) reported from Tottenham, England

    @virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.

  • Rob_Garvey FlippedAcademic (@Rob_Garvey) reported from Bromley, England

    @virginmedia I moaned on Wednesday about #poorcustomerservice from @virginmedia, so it's only fair to praise when they #Getitright. Friendly Chavez was awesome, fixing the problem through competency and with a smile; the result a #happycustomer cc @marketingjulia

  • johndonato84 Gianluigi Donato (@johndonato84) reported from Poplar, England

    @virginmedia Still shocking, just managed to speak to someone and I have to wait 10 days for a deadlock letter, but again no a single resolution upon my complaints! Fraudulent sales is very bad! Very upset! I’m sorry but this has been the worse customer service ever!

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from London, England

    @virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice

  • jemmacrow Jemma Crow (@jemmacrow) reported from Poplar, England

    How is @virginmedia internet so bad?! It NEVER works…

  • Dave_CAFC Dave Hammond (@Dave_CAFC) reported from Crayford, England

    @virginmedia your platform is useless it is constantly going down how are people supposed to run businesses with such white #virginmedia #garbage

  • lovetosleepy Maria Marchant, MBACP (@lovetosleepy) reported from Bromley, England

    @virginmedia Internet is down in BR76HH. Engineer allegedly coming Fri as it’s only one house at fault. Now a neighbour is saying that there’s outage in the whole area & 30 June is meant to be the day we get our internet back. Any advice on which VM advice to believe, please?

  • tufnelljimmy James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    @virginmedia down yet again in N19. Almost all day. Everything is connected up correctly and have restarted.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?

  • Mabs79 Mabs (@Mabs79) reported from Islington, England

    @virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok

  • johndonato84 Gianluigi Donato (@johndonato84) reported from Poplar, England

    @virginmedia what a shocking repulsing customer experience, calling following up with a resolution upon a complaint & request a deadlock letter! 40 min on hold and hanged up on face twice? Shocked! The worst ever possible customer service! Disgusted

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia By all means better start reading up on the #badcusyomerservice I’ve had since 2020 about March? Virgin still hasn’t fulfilled it resolution agreement mad back in Nov 2020 and have had to chase and hound you with up to 7 calls as staff which should be able to, can’t get it right!

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia can you tell me why we had internet issues for the last three days which are now solved, but I still cannot get Netflix, iPlayer, Amazon prime video or Now Tv. I am sick of paying for extra tv services I cannot access. Would you like to refund me for these days?

  • Yellow212 Neil Adie (@Yellow212) reported from Walthamstow, England

    @virginmedia has broadband gone down in my area? My WiFi has stopped working all day in Chingford.

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Islington, England

    @virginmedia what is going on with the WiFi on the Underground? I need to sign in every time and even when I do manage to I get a message about a certificate and can't actually get a signal? I'm a Vodafone customer for mobile but I have a home Virgin Media account

  • joelazdrums Joe Lazarus (@joelazdrums) reported from Hackney, England

    @virginmedia Hello. I’ve had no internet yesterday or so far today. It’s imperative that I have it for work. Please sort this out. It’s becoming a real problem as it’s not the first or second time recently. Thank you

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Ilford, England

    @virginmedia Thank you, unfortunately not today - same issue and it's been this way for a few weeks now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nickneuenhaus Noodle 📷 (@nickneuenhaus) reported

    @virginmedia 'i assure you your internet will not go off again' think you should teach your tech workers not to lie down the phone

  • aliforo99 Ali Foroshani (@aliforo99) reported

    @virginmedia due to WiFi issues been advised to go from 100m to 200m, now being told too many WiFi enabled devices FFS and now they want an extra £15

  • pa202011 pa2020 (@pa202011) reported

    @virginmedia Since we moved in almost 2 years ago, but I'm not alone. You should read on the Sherford community Facebook about how bad the monopoly virgin is.

  • AftonWater Afton Water 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 #indyref2 (@AftonWater) reported

    @virginmedia No I cannot! Please arrange for someone to fix the issue. You appear to presume I haven’t tried everything this end! Please can you just arrange another engineer. Why am I paying you? For me to do all the guessing??

  • nickneuenhaus Noodle 📷 (@nickneuenhaus) reported

    @virginmedia Wait 24 hours and monitor the issue and then if it continues to book an engineer

  • Thegee_gee GeeGee (@Thegee_gee) reported

    @virginmedia internet sucks i cant lie kmt

  • Alfieh_111 Alfie (@Alfieh_111) reported

    @virginmedia Still down, just saying "connected but no Internet" as it has done for the last couple days

  • MargueriteAlexa Marguerite Alexander (@MargueriteAlexa) reported

    @virginmedia @CarersUK How do I escalate complaint ref104131881. You did not explain the porting process regarding phone no’s when I cancelled my contract in Dec 2019. You chased for money I do not owe and have passed my details to a debt collector. I’m still awaiting reply to my letter dated 5/8/20!!!

  • Wuggie_RK 🥤👽 CODE WUGGIE 👽🥤 (@Wuggie_RK) reported

    @RK_KiFF @virginmedia its back now but damn it completely shat it

  • LionelCohen Lionel Cohen (@LionelCohen) reported

    @virginmedia Thank you for being as useless as your colleagues from customer service. Will change supplier ASAP