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Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Coldblow, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Barking, Gravesend, Newham, Ilford, Southwark, Hackney, Caterham, Islington, Waltham Forest, Dagenham, City of London, Tower Hamlets, Poplar, and Orpington.

CityProblem TypeReport Time
Croydon Internet 56 minutes ago
Barking Internet 1 hour ago
Gravesend Internet 4 hours ago
Newham Internet 7 hours ago
Newham Wi-fi 16 hours ago
Ilford Wi-fi 22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • steve01395341
    steve (@steve01395341) reported from Crayford, England

    @virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds

  • shaomeeng
    Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia Who can save the customers to save virginmedia? Do virginMedia have someone as supervisors to look into VM complaint team behaviours ?

  • steve01395341
    steve (@steve01395341) reported from Crayford, England

    @virginmedia I’ve never had this problem before

  • grahamrhome
    Graham Roberts (@grahamrhome) reported from Croydon, England

    @virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.

  • bendeguz2701
    bendeguz270 (@bendeguz2701) reported from Romford, England

    Virgin media @ I had enough of virgin media enough wish they stopped calling fro. Call centre never never answer call from v media outside Europe

  • alij_price
    Alison Price (@alij_price) reported from Bromley, England

    Die to have @virginmedia installed 13/3 they turned up today for outside works and found a blockage so another permit needed before the work can go ahead! Customer service useless!!!

  • _andyhunt
    Andy Hunt (@_andyhunt) reported from Bromley, England

    @virginmedia Hello, I pay a premium for your fastest line. The last few months the broadband has been cutting out, incredibly slow and I’ve lost work. Ive been a customer for nearly a decade but the last few months I feel ripped off. Will you offer a reimbursement?

  • Nadine_MrsSpoon
    Nadine_TeamTimmons 💙 (@Nadine_MrsSpoon) reported from Croydon, England

    @virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?

  • Murrony
    Jenny Haines (@Murrony) reported from Islington, England

    @virginmedia what a terrible customer service experience

  • ianeastlondon
    IanEastLondon (@ianeastlondon) reported from Poplar, England

    @virginmedia Sometimes. But that’s not the issue. It behaves the same if not connected to VPN.

  • alanpenn
    Alan Penn (@alanpenn) reported from Tottenham, England

    @michaelkenward @virginmedia No I am Using my mobile data on the phone to post as @virginmedia so astonishingly slow :-(

  • spencer_sian
    ✨Siany Sparkles 💙 ⭐️🏳️‍🌈💙💕 (@spencer_sian) reported from Bromley, England

    @virginmedia wondering if there are significant issues in the BR7 area -Chislehurst

  • shaomeeng
    Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia I made a complaint in Feb 13 to dispute about the undue charges. On Mar 6 and 17, virginMedia claimed to write me a letter and Mar 18 to have emailed me, I’ve received nothin. Now virginMedia is to disconnect me tomorrow for outstanding payment. I requested to cancel just now

  • andyshem
    Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!

  • _abbimitchell
    Abbi Mitchell 🔮 (@_abbimitchell) reported from Romford, England

    @virginmedia our internet has been rubbish lately but today it’s completely down with no signs of life. Tried to check service on the website and your website says our post code isn’t valid?

  • shaomeeng
    Shaomeeng (@shaomeeng) reported from Walthamstow, England

    @virginmedia It was about a complaint made formally on Feb 13. Are you asking me to do something like a dog chasing its tail ?

  • joel_reich
    Joel Reich (@joel_reich) reported from Walthamstow, England

    @virginmedia - what is going on with your service in E17? The app says no reported issues but every day it’s the same - our whole street complains of repeated dropouts 🙈 are you aware? Can I register a complaint please? #broadband #service #unreliable

  • alij_price
    Alison Price (@alij_price) reported from Bromley, England

    @virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!

  • steve01395341
    steve (@steve01395341) reported from Crayford, England

    @virginmedia There is nothing with service could I have a hub 3 ??

  • steve01395341
    steve (@steve01395341) reported from Crayford, England

    @virginmedia The WiFi has problems

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 97LukeAlexander
    Luke L Alexander (@97LukeAlexander) reported

    @virginmedia 1/5. New contract, forgot to add the agreed credit. Then to have to go through a dozen different agents to be told my complaint is closed, I won't be offered any help by your extremely angry agent and manager, refusing to escalate. Bullying tactics!

  • Charles11522381
    Charles (@Charles11522381) reported

    @virginmedia Home hub 3 the white one. I've did the self help multiple times over the past months it just keeps telling me to reset but that doesn't help. In fact that self help is useless.

  • iiBainzyy
    Daniel (@iiBainzyy) reported

    @LDesesperes @virginmedia Nice! Did the same but only saved like £15 guess VM treat all customers different

  • mbeddoes80
    michael (@mbeddoes80) reported

    @virginmedia hi I have done a service status online as my broadband is playing up. It says there is a problem outside of the house. Just wondered how long this will last. Ip119bj

  • Toshniwal
    Tosh (@Toshniwal) reported

    @virginmedia Tried to call...had a 1 hour long conversation after which the call center folks said they didn’t see any problems. Obviously that’s not true given the other users here who are also complaining about the same problem in the area

  • rickpLostCause
    Rick P (@rickpLostCause) reported

    @LDesesperes @virginmedia Haha - been with them for 10 years and never have they offered me any discount…. Not even if I renewed my contract. Great broadband but jeez they milk the cash

  • adamwearing1
    adam (@adamwearing1) reported

    @ACousins3 @LDesesperes @virginmedia Wtf?!? You have all the channels surely?

  • MrGEWilliams
    Graeme Williams (@MrGEWilliams) reported

    @virginmedia Are you going to dish the hub 4 out to all customers? The service with the hub 3 is shocking...

  • Yasserdaebes
    Y3 😳 (@Yasserdaebes) reported

    @virginmedia Fix up

  • Ed6114
    Ed61 (@Ed6114) reported

    @virginmedia nice one Virgin, price goes up and believe it or no the service level actually gets worse! Didn’t actually believe it was possible to get worse service than what we had. Thieving 🤬