Virgin Media Outage Report in Coldblow, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hackney, Harringay, Islington, Orpington, City of London, Waltham Forest, Newham, Southwark, Tower Hamlets, Ilford, Bromley, Bexleyheath and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Aleysha Daydreamer
(@aleyshaeve) reported
from
Biggin Hill, England
@virginmedia my internet has been down for over 4 days. A technician was due today 8-12 but No one turned up! Can’t get thru to call centre. Help please!
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•
(@_240797) reported
from
Bromley, England
@virginmedia you guys are absolutely appalling, i would like to cancel my contract please.
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
So so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.
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Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
Think its absolutely appalling that we have to wait for @virginmedia to send an engineer to INSTALL A NEW ROUTER because ours is “broken!” For the guy to come and NOT install a router because supposedly it is the signal so he has added something to the back to regulate it
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Shorty
(@J44NXU) reported
from
Bromley, England
@virginmedia Been trying to cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!
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Kamal
(@kamal4268) reported
from
Poplar, England
@virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.
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June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.
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Ryan Cheetham
(@rcheetham97) reported
from
Ilford, England
@virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help
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Jack Wiltshire
(@OfficialJW14) reported
from
Eltham, England
@virginmedia internet going down 5/6 times a day, calls and live chat completely shut down so there is 0 customer service options. I get you have to keep people safe but ******* people can operate a live chat from their house... actually guess thet can't if they have your Wifi...
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Elizabeth Wakeling
(@lizwakeling1) reported
from
Croydon, England
@virginmedia Help - would appreciate a call from one of your team as the TiVo box you sent isn't working. We now have 2 new boxes that aren't working. We have had noTV now for over a week.
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.
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LM2010_20
(@20Lm2010) reported
from
Croydon, England
@virginmedia I am now on day 2 of waiting for your complaints department to contact me. This service provider should be avoided. #getwhatyoupayfor #deadservice #poorcustomerservice
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Albert
(@Albereit) reported
from
Walthamstow, England
So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
Just if you needed one more reason for never again to buy from @virginmedia
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Shorty
(@J44NXU) reported
from
Bromley, England
@virginmedia Been trying cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@Matt14016816) reported
@virginmedia Normally I'd agree. But I hsve used the virgin connectivity app and I have great signal all through the house. So I wouldn't expect 2g not to work and for 5g to drop from 213 to 70 and belwo at 2ft away?
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Haroon
(@7roo123) reported
@virginmedia 45 minutes waiting on the line only to be cut off ? And now can’t dial the number at all? Help
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Graham D
(@GDunk1979) reported
@virginmedia I would but there is no one available to answer my call, not very good service if you ask me.
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Scanova
(@scanova) reported
@virginmedia @scanova: @virginmedia please direct me to the Virgin Media web page where I can cancel provision of all services. Thanks in anticipation of a clear answer. David S
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adi
(@adiDev0) reported
@virginmedia Engineer was here, run some tests, checked the cables and the box on the street, couldn't find the problem. Replaced the router and left. One hour later it happen again, router rebooted twice so far.
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Paul dyer
(@Paulwolvesdyer) reported
@virginmedia Hi I've been let down badly by @SkyHelpTeam today, how quickly can you guys do a new installation?
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Richard Payne
(@richard__payne) reported
@virginmedia Finally got through and apparently there is an issue (but not according to your status checker) and it won’t get fixed til 9am tomorrow. Great service 👍🏻
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William Hibberd
(@williamhibberd) reported
@virginmedia My connection is still awful and the customer service I receive on the telephone is just as bad.
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Haroon
(@7roo123) reported
@virginmedia I don’t need an apology. I need help so can someone help here ? Maybe via DM?
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Sammy 🐳
(@GhostlyFelis) reported
@virginmedia You need to make an online option to cancel. Your phone line keeps saying it is not avaliable as you're too busy. It is not fair that you're going to bill me on the 12th for a service I am not using and you won't let me cancel.