Virgin Media outages and service status in Coldblow, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 4 outage signals in the last 24 hours around Coldblow, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Sep 11, 4:31 PM GMT+1.
- Internet (66%)
- Wi-fi (15%)
- E-mail (9%)
- Total Blackout (6%)
- TV (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 12: Problems at Virgin Media
Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Coldblow, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Southwark, Poplar, Bromley, Dartford, Barking, Dagenham, Sevenoaks, Gravesend, Newham, Bexleyheath, Orpington, Romford, Bexley, and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 hours ago |
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Internet | 13 hours ago |
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Internet | 17 hours ago |
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Internet | 19 hours ago |
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Internet | 1 day ago |
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1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Andrew Battle (@andy_s_battle) reported from East Ham, England@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
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DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??
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Mark Connolly (@macon1375) reported from Crayford, England@virginmedia @virginmedia can have no rival to the worst customer service out there! Said resolved an issue after held for over an hour only to find itโs not and I now canโt get back in touch. 2nd day work ruined
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..
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William (@willbassoumba) reported from Camberwell, EnglandVirgin media is down and I actually have to talk to my familyโฆ yuck.
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Going for Gold (@Gold_Accounting) reported from South Ockendon, EnglandSHAME ON YOU @virginmedia refusing to send an engineer to repair my 87 year old mum with a heart condition who needs a 24/7 line for her emergency button. Making her wait ANOTHER 6 days
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Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia John - lights are on but the external fault has already been established. It is a contractor that has to deal with the issue - one claimed to have done it but it failed to work - now you contractor is failing to respond to requests by your colleagues 4 updates on a new commission
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DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@MayorofLondon Shame they provide the most terrible customer service and treat you like they've got you by the short and curlies! Pay ยฃ400 a year for a service, custome service agents are like robots and stuff you for days when it doesn't work with no alternative offered! @virginmedia
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia I think you will have to agree this is an unacceptably long time for the repair as itโs already been going on for days?? โThere's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00โ
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Mark Connolly (@macon1375) reported from Crayford, England@virginmedia They advise they would send a signal to router, I then turn off after 5 mins, for 10 mins and when back on all will be working! Well it didnโt make a difference and my speed test shows my downloads dropped from 236mbs to 36. The issue is uploads tho at 0.5mbps. On hold again!
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Kim Edwards (@KimEdwards48) reported from Stifford, England@AmandaSeager @virginmedia Same in Central London, my Company uses Virgin and we have had issues all day long
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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Mamba ใฝ๏ธ๐ฆ (@imbranzo) reported from Bromley, Englandholy **** @virginmedia fix up mannnn how you disconnecting when Iโm in a ranked match on @PlayOverwatch ???
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DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia 9/ speak but he kept interrupting me. He had no help for me for having no internet for 6 days. He kept sighing and refused to put me through to anyone who could offer anymore help.
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Nick Miller ๐บ๐ฆ (@NickMillerUK) reported from South Ockendon, England@virginmedia somehow you have reset my Dadโs Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?
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Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England@virginmedia How does ยฃ8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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Joseph Sweeney (@JosephS65112253) reported from Sutton at Hone, England@virginmedia Iโm going into my 5 week of problems with this crap company they say they will investigate but nothing, no compensation nothing.
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Going for Gold (@Gold_Accounting) reported from South Ockendon, England@itvnews please help. @virginmedia refusing to prioritise an 87 year old with a heart condition who needs a 24/7 phone line for her Emergency button a priority. Refusing to send an Engineer for ANOTHER 6 days.
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Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, EnglandAfter a mammoth session on the phone to 6 of your departments to arrange interim broadband given your service failed in Nov. & won't be fixed to March I spoke to a helpful chap called David in the Customer Care Dept before I was cut off. Can you help reconnect me @virginmedia ๐๐ป
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Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia I performed the reset, it still does not recognise the code. Very disappointed. On Wednesday I wasted 3 hours on the phone talking to 13 of your people one of whom brazenly told me to fix all issues I must buy an upgrade. I am sorry to say the whole experience is abysmal ๐
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bev Terry ๐๐๐๐๐๐ (@Bev2810) reported@virginmedia you donโt bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer
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Caz (@caz_fizz) reported@MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.
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Ed Jones (@edujones14) reported@Johnty14 @virginmedia Better than when they came to my house. Iโm not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didnโt ask for. Then refused any contact with me afterwards due to not being a customer!
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Alison Baines (@AlisonBaines4) reported@virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?
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Jenny Do Nascimento (@jdonascimento) reported@virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS
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william (@william27504693) reported@LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result
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Stephen (@sfinn2302) reported@Virgin @virginmedia I have travelled to the UK today from Dublin and I have no coverage.....this happened in Spain last year and you told me the issue was resolved....1st test and its not working in the UK....Help...Help..!
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Kevin B (@kevgasandhtg) reported@virginmedia do anyone actually work at your company, or are you all just bots , trying to sort out a issue with the service
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Martin (@lionking2014) reported@JuanSpanishfly @LPXIOP @virginmedia I know how it works I was using voip 30 years ago!... The problem is the virgin broadband is down more often than the virgin phone line... So seems like I am losing a reliable landline line to go over a dodgy broadband one!
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Lee Harris (@LeeHarris) reportedHey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!