Virgin Media Outage Report in Coldblow, Greater London, England
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The latest reports from users having issues in Coldblow come from postal codes DA15 and DA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Poplar, Croydon, London, Hackney, Dagenham, City of London, Harringay, Southwark, Woodford Green, Bromley, Grays, Newham, Waltham Forest, Ilford and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Wi-fi | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
TV | |
| Hackney |
Wi-fi | |
| Hackney |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia broadband has been absolutely dire in the last few weeks. Phases of outage or sun 2mbps speeds. Anyone else experiencing similar in SE26 area? Remember it was around cold snap it got bad - maybe affected the infrastructure.
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🔴📖⚪️
(@ReedGooner) reported
from
Croydon, England
@virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.
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Andrew Lorimer
(@AndrewLorimer11) reported
from
Sutton at Hone, England
@virginmedia third consecutive evening with broadband outage SM6 #NotGoodEnough
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Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
Anyone have constant issues with @virginmedia we pay for 200Mb super fast broadband. We are in Bromley. Over the last year we have had nothing but issues and no matter how many times we make contact we get fobbed off. We are paying for a service that cannot deliver. Anyone else?
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Channy
(@walshChanny) reported
from
London, England
@virginmedia That is what happened. If it didn’t happened to you it is even more strange. Do you want me to do it again and record it? In the meantime, I was contacted today and agreed a way forwards to stay with VM. It is quite hard to have to deal with bad customer care while grieving.
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia The really annoying thing is that ever since I got an email from @virginmedia telling me that I will now be receiving improved, super fast broadband - the service has deteriorated considerably.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Done a service rest of area, say no. My router diagnostic says there is a problem.
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Wen Wong
(@WensterWenz) reported
from
Bromley, England
@BryanLeith1 @virginmedia Think it was down, mine is back up now
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
@virginmedia Thank you but we have complained and no response. We are with you because you offer 200Mb and we need that, the closest competitor offers only 60Mb. It’s frustrating that we are paying for a service that is not guaranteed
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Adrian Miles
(@Adrianmilesarch) reported
from
London, England
@virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.
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Paul Berry
(@bazelrock) reported
from
Tottenham, England
@sainsburys Update, it might be @virginmedia with the problem.
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia Don’t tell me what to do. I want this tedious issue RESOLVED!
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Channy
(@walshChanny) reported
from
London, England
@virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia Just tried that. Endless waiting and ended up exactly where I started. Just can’t speak to a human and explain my specific issue.
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Sarah Yard
(@PinkDotty_Sarah) reported
from
London, England
I have noticed a lot of people complain about the service received from @virginmedia for broadband. @Ofcom please can you look into this? We pay for a service that has constantly let us down for many months.
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Paul Harper
(@HonorarySpock) reported
from
Croydon, England
@virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data
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bill osmond
(@billosmond) reported
from
Camberwell, England
@virginmedia Just to update you. Engineer came round on Monday and informed me there was a local issue with broadband that @virginmedia were aware of and was surprised I had not been informed. The last engineer who came round seemed unaware of this!!! How do I get compensated? Anyone know?
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia Yes I have this app, have scanned. Sometimes coverage is bad.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Francis
(@andy_francis2) reported
@wezc83 @virginmedia I was thinking mine was the hub because it's about six years old Virgin used to be sound never a problem but even when you phone them now there customer service is shocking as well
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Spencer Franks
(@spencernfranks) reported
@virginmedia Appreciate your quick response - I wish the emails were as quick instead of a week apart- can the Twitter team not deal with my issue? It just seems so much hassle!
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Kerry Lenihan
(@kerrylynn21) reported
@virginmedia Is there anyone at your company that can help me cancel my dying Nan's service? Someone other than an inept soulless bot would be great.
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Nada Tharanee
(@ntharanee) reported
@virginmedia on and off very frequently as part of outage ,from Oct 27. since then problem getting worse. last week onwards there is no service. could use broadband at all
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Dave Ridgway
(@DaveRidgway2) reported
@virginmedia You tell me! I was given 3 different prices! I was unable to get anything resolved as your systems were conveniently down again. I was expecting a call at 10am today…. Nothing. As a new customer do I get a better deal??? 👀
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Nick
(@ClaretNick) reported
@virginmedia I renewed my contract and was promised 6 months free Spotify, with details to follow. Nothing came, so I phoned back and a different agent said you’ve never offered Spotify and that he would raise a complaint about the original agent who promised it, because he shouldn’t have 1/3
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Nada Tharanee
(@ntharanee) reported
@virginmedia also your customer service pre recorded message says for months , “In this area there is a problem. and engineers working to fix”😬
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Andy Francis
(@andy_francis2) reported
@virginmedia Yes says a problem in the area but it's been like this for months!
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Tech N food
(@PeterHarar) reported
@virginmedia I even been told MR Harar we won’t do anything as you didn’t had total loss of service.🤔 it’s like but pack of biscuits half are rotten but other half is ok so nothing would be done.. Great service from Virginmedia
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GARY OG
(@ogrady1976) reported
@virginmedia is there a problem in this area L36 6dj, When I turn my box on it starts up and then goes of and there is a solid red light on my box ?