Virgin Media Outage Report in Coldblow, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, City of London, Hackney, Islington, Dagenham, Bromley, Poplar, Harringay, Orpington, Waltham Forest, Newham, Tower Hamlets and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
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Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
******** is wrong with Virgin Media broadband?
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Bloom The Cat
(@bloomthecat) reported
from
Hackney, England
Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice
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Jen Hayward
(@Jenoir77) reported
from
Croydon, England
@virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
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Graham Long
(@Grahamthecabbie) reported
from
Romford, England
@virginmedia your WiFi is down. Any reason for this please?
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Max Osiris
(@themaxosiris) reported
from
Sutton at Hone, England
@virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.
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Paul Andrews
(@paulaphoto1) reported
from
Walthamstow, England
@virginmedia - no internet for over an hour. Can’t speak to anyone. Downloaded an app that was useless. No support whatsoever apart from turn it off and on 👎🏻
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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🎃 Spooky, Scary Skele-Sam 👻
(@macbvth) reported
from
Walthamstow, England
@HooiWanV @virginmedia It's ridiculous isn't it? They even admitted they were having issues BC they are currently wfh and we were like YES that's why we're trying to resolve this for ourselves!!! The level of disconnect is off the charts 😡 thank u for the name tip!!
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.
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SZA’s Pommel Horse
(@SeifAbdelSalam) reported
from
Hackney, England
Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia my TiVo box has broken how can I get this replaced?
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Dr David Hardman
(@RumblesOfSteel) reported
from
Stratford, England
@virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?
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Sara Hill
(@sarahill42) reported
from
Tottenham, England
@virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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YVETTE OBERTELLI
(@YOGACTIVEYOGA) reported
from
Romford, England
@virginmedia service is appealing in area 22 bo internet connection for 4 days out of 5 now: can't work from home. Been a customer for over a decade USING THE SAME ROUTER as the only thing you "upgrade" is your bills not your services ... very disappointing !
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Henry Taylor
(@Tayl1Henry) reported
@virginmedia Cabling work. Same issue as 2 months ago, will they fix it on the 21st....who knows
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char🖤
(@charlottenoble6) reported
@EmmaHoyy @virginmedia Terrible customer service, glad I’m not with them
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Matumbo
(@MatumboIslanda) reported
@virginmedia I'm not asking you to access my account. I'm asking if there is a way for me to cancel my contract without the cancelation fee?
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Matt Johnson
(@mattj_uk) reported
@virginmedia I did this, but that doesn't have an SLA. This is an *area outage* affecting multiple customers that you have told is fixed but isn't. Go fix it, that's what we pay Virgin Media for.
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Matt Johnson
(@mattj_uk) reported
@virginmedia I've done this, but this is an area fault. It needs the earlier fault from today reopening and an engineer coming back out. This is poor, guys.
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Adam Curtis
(@AdamCurtis8) reported
@virginmedia Yep, powered down, still no response
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George Allsop
(@allsop_george) reported
@virginmedia your internet in bristol today has been shocking throughout, keeps dropping and service status on your website is having technical difficulties again. Is this really what we pay so much money for "super-fast" broadband, speed is useless if its plain broken?
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Emma
(@EmmaHoyy) reported
@charlottenoble6 @virginmedia Honestly. Is that customer service?! I think not!!
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PandaBegs2Differ
(@PandaBegs2Diffr) reported
@virginmedia At 13.5p pm on Talktalk, so £s for me. Seems this was scheduled maintenance by your engineers and may last some days. No one informed me of this work and no service issues were highlighted using the search on your website. So, without warning, I have no phone for several days!!!
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Matumbo
(@MatumboIslanda) reported
@virginmedia i give up, its a problem on your side. is there anyway to cancel my contract early without a cancelation fee?