Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 03/12/2026 10:05

March 12: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of London, Ilford, Hackney, London, Dartford, West Malling, Islington, Newham, Croydon, Southwark, Tower Hamlets, Dagenham, Romford, Woodford Green and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Total Blackout
United KingdomIlford Internet
United KingdomHackney TV
United KingdomCity of London Wi-fi
United KingdomLondon Total Blackout
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • rcheetham97 Ryan Cheetham (@rcheetham97) reported from Ilford, England

    @virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..

  • JadeWheatley_ Jade Wheatley (@JadeWheatley_) reported from Eltham, England

    Think its absolutely appalling that we have to wait for @virginmedia to send an engineer to INSTALL A NEW ROUTER because ours is “broken!” For the guy to come and NOT install a router because supposedly it is the signal so he has added something to the back to regulate it

  • Albereit Albert (@Albereit) reported from Walthamstow, England

    So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.

  • MissFayeRay FClay (@MissFayeRay) reported from Romford, England

    @virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help

  • _240797 (@_240797) reported from Bromley, England

    @virginmedia you guys are absolutely appalling, i would like to cancel my contract please.

  • aleyshaeve Aleysha Daydreamer (@aleyshaeve) reported from Biggin Hill, England

    @virginmedia my internet has been down for over 4 days. A technician was due today 8-12 but No one turned up! Can’t get thru to call centre. Help please!

  • kamal4268 Kamal (@kamal4268) reported from Poplar, England

    @virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.

  • TheFakeItalian Carlo Margaritelli (@TheFakeItalian) reported from Romford, England

    @virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home

  • J44NXU Shorty (@J44NXU) reported from Bromley, England

    @virginmedia Been trying to cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!

  • J44NXU Shorty (@J44NXU) reported from Bromley, England

    @virginmedia Been trying cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!

  • FeliceDArco FeliceDk (@FeliceDArco) reported from Islington, England

    @virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.

  • OfficialJW14 Jack Wiltshire (@OfficialJW14) reported from Eltham, England

    @virginmedia internet going down 5/6 times a day, calls and live chat completely shut down so there is 0 customer service options. I get you have to keep people safe but ******* people can operate a live chat from their house... actually guess thet can't if they have your Wifi...

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    @virginmedia again you are down

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    So so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    Just if you needed one more reason for never again to buy from @virginmedia

  • routemaster_fan Liam 🌍🌎🌏 (@routemaster_fan) reported from Eltham, England

    FFS @virginmedia your broadband goes down faster than a ******! (Rugby or the other type) If I called everytime there was a failure I would never be off the ffffing phone!

  • lizwakeling1 Elizabeth Wakeling (@lizwakeling1) reported from Croydon, England

    @virginmedia Help - would appreciate a call from one of your team as the TiVo box you sent isn't working. We now have 2 new boxes that aren't working. We have had noTV now for over a week.

  • 20Lm2010 LM2010_20 (@20Lm2010) reported from Croydon, England

    @virginmedia I am now on day 2 of waiting for your complaints department to contact me. This service provider should be avoided. #getwhatyoupayfor #deadservice #poorcustomerservice

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pclyde Peter Clyde (@pclyde) reported

    @virginmedia worst day ever trying to speak to virgin media to get a booster as half my flat doesn’t get WiFi. Hours of waiting, dropped calls, incompetent rude staff.

  • aileendonegan Aileen Ní Dhonnagáin 🥶 (@aileendonegan) reported

    @virginmedia Hi, that number doesn't work on my mobile. Any other number I can use?

  • iAlcideTwitch Aro (@iAlcideTwitch) reported

    @virginmedia I’ve spend every night this week trying to get in touch with you. Spend hours on hold but can’t get through. My cooling off period ends tomorrow and I can even tell anyone. I’ve had two weeks with shoddy internet and appalling customer service. 1/2

  • SwatiMu25885580 Swati Mukherjee (@SwatiMu25885580) reported

    @virginmedia honestly the WORST BROADBAND . Giving us trouble since last year... numerous customer service phones.... engineers CAN’T help. Everyday getting thrown out of crucial business meetings. WiFi just DISAPPEARS .Us trapped in contract...urge others NOT to get Virgin WiFi

  • jkmmaleza JoanneKathlyn™ (@jkmmaleza) reported

    I’ve been on the phone with @virginmedia for over an hour now. Still no solution for our internet problem. I’ve spoken to 3 operators since yesterday, the last one said he’s gonna transfer me to the next operator who can help me more but they had me on hold till kingdom come

  • vickyowens2 vicky owens (@vickyowens2) reported

    @virginmedia on the phone for 1 hour 45 min 2 days ago and issue still not resloved. Waiting over 48 hours now for a manager to call me back. Customer service appalling 😡

  • SarahLRoberts1 Sarah (@SarahLRoberts1) reported

    Hi @virginmedia, after 5 calls about patchy and slow WiFi, still getting nowhere. New router- no change. Honestly don’t know why I’m paying £60pm for 200mbs when sometimes it’s as low as 5mbs

  • anu07m Anu M (@anu07m) reported

    @virginmedia how do I claim back for all the days I’ve had poor internet?

  • efcautographs kev (@efcautographs) reported

    @virginmedia Haha I was never asked if I was isolating but as per usual with virgin media you just straight into something you can't do

  • Shannon_Dowling Shannon Dowling (@Shannon_Dowling) reported

    It’s actually hysterical that @OliviaLaydon and I spent pretty much a solid working week worth of hours on the phone to @virginmedia last month and they have the audacity to send us a bill with an incorrect total, charging us MORE for their abysmal service?!?!!