Virgin Media

Virgin Media Outage Report in Coldblow, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Coldblow, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Coldblow, Greater London, England 12/10/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Coldblow, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hackney, Harringay, Islington, Orpington, City of London, Waltham Forest, Newham, Southwark, Tower Hamlets, Ilford, Bromley, Bexleyheath and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomHackney Internet

Community Discussion

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Virgin Media Issues Reports Near Coldblow, England

Latest outage, problems and issue reports in Coldblow and nearby locations:

  • aleyshaeve Aleysha Daydreamer (@aleyshaeve) reported from Biggin Hill, England

    @virginmedia my internet has been down for over 4 days. A technician was due today 8-12 but No one turned up! Can’t get thru to call centre. Help please!

  • _240797 (@_240797) reported from Bromley, England

    @virginmedia you guys are absolutely appalling, i would like to cancel my contract please.

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    So so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.

  • JadeWheatley_ Jade Wheatley (@JadeWheatley_) reported from Eltham, England

    Think its absolutely appalling that we have to wait for @virginmedia to send an engineer to INSTALL A NEW ROUTER because ours is “broken!” For the guy to come and NOT install a router because supposedly it is the signal so he has added something to the back to regulate it

  • J44NXU Shorty (@J44NXU) reported from Bromley, England

    @virginmedia Been trying to cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!

  • kamal4268 Kamal (@kamal4268) reported from Poplar, England

    @virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.

  • June299858 June (@June299858) reported from London, England

    @virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.

  • rcheetham97 Ryan Cheetham (@rcheetham97) reported from Ilford, England

    @virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..

  • FeliceDArco FeliceDk (@FeliceDArco) reported from Islington, England

    @virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP

  • MissFayeRay FClay (@MissFayeRay) reported from Romford, England

    @virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help

  • OfficialJW14 Jack Wiltshire (@OfficialJW14) reported from Eltham, England

    @virginmedia internet going down 5/6 times a day, calls and live chat completely shut down so there is 0 customer service options. I get you have to keep people safe but ******* people can operate a live chat from their house... actually guess thet can't if they have your Wifi...

  • lizwakeling1 Elizabeth Wakeling (@lizwakeling1) reported from Croydon, England

    @virginmedia Help - would appreciate a call from one of your team as the TiVo box you sent isn't working. We now have 2 new boxes that aren't working. We have had noTV now for over a week.

  • TheFakeItalian Carlo Margaritelli (@TheFakeItalian) reported from Romford, England

    @virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.

  • 20Lm2010 LM2010_20 (@20Lm2010) reported from Croydon, England

    @virginmedia I am now on day 2 of waiting for your complaints department to contact me. This service provider should be avoided. #getwhatyoupayfor #deadservice #poorcustomerservice

  • Albereit Albert (@Albereit) reported from Walthamstow, England

    So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.

  • puntofisso Giuseppe Sollazzo (@puntofisso) reported from Tottenham, England

    Just if you needed one more reason for never again to buy from @virginmedia

  • J44NXU Shorty (@J44NXU) reported from Bromley, England

    @virginmedia Been trying cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Matt14016816 Matt (@Matt14016816) reported

    @virginmedia Normally I'd agree. But I hsve used the virgin connectivity app and I have great signal all through the house. So I wouldn't expect 2g not to work and for 5g to drop from 213 to 70 and belwo at 2ft away?

  • 7roo123 Haroon (@7roo123) reported

    @virginmedia 45 minutes waiting on the line only to be cut off ? And now can’t dial the number at all? Help

  • GDunk1979 Graham D (@GDunk1979) reported

    @virginmedia I would but there is no one available to answer my call, not very good service if you ask me.

  • scanova Scanova (@scanova) reported

    @virginmedia @scanova: @virginmedia please direct me to the Virgin Media web page where I can cancel provision of all services. Thanks in anticipation of a clear answer. David S

  • adiDev0 adi (@adiDev0) reported

    @virginmedia Engineer was here, run some tests, checked the cables and the box on the street, couldn't find the problem. Replaced the router and left. One hour later it happen again, router rebooted twice so far.

  • Paulwolvesdyer Paul dyer (@Paulwolvesdyer) reported

    @virginmedia Hi I've been let down badly by @SkyHelpTeam today, how quickly can you guys do a new installation?

  • richard__payne Richard Payne (@richard__payne) reported

    @virginmedia Finally got through and apparently there is an issue (but not according to your status checker) and it won’t get fixed til 9am tomorrow. Great service 👍🏻

  • williamhibberd William Hibberd (@williamhibberd) reported

    @virginmedia My connection is still awful and the customer service I receive on the telephone is just as bad.

  • 7roo123 Haroon (@7roo123) reported

    @virginmedia I don’t need an apology. I need help so can someone help here ? Maybe via DM?

  • GhostlyFelis Sammy 🐳 (@GhostlyFelis) reported

    @virginmedia You need to make an online option to cancel. Your phone line keeps saying it is not avaliable as you're too busy. It is not fair that you're going to bill me on the 12th for a service I am not using and you won't let me cancel.