Virgin Media Outage Report in Coldblow, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coldblow, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coldblow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Coldblow, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Ilford, Hackney, Orpington, Poplar, Harringay, Croydon, Islington, City of London, Romford, Bexleyheath, Newham, Waltham Forest and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coldblow, England
Latest outage, problems and issue reports in Coldblow and nearby locations:
-
Ferg
(@LondonFerg) reported
from
Camberwell, England
@virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here
-
Cooperthecub
(@cooperthecub) reported
from
Romford, England
@virginmedia Please can you help. Yet again my download and upload speeds are terrible can’t load or download anything. I’m paying for 110mbps but you give me 7mbps and less than 1mbps upload. Your ruining my business I pay you guys so much cash and my issues never get callbacks
-
🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia And its gone again @virginmedia an absolute joke of a service
-
Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
-
Rashid Shabbir
(@rashidshabbir90) reported
from
East Ham, England
@virginmedia One of the worst when they commit and change the visit in last minute don’t respect others time my installation date was on 11/06/2020 ,Received call at 18:00 on 10/06/2020 via automated system that date has been changed to 11:07/2020 ,you know what 🦶
-
🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
And now we have no internet at all. Always such a fantastic service from @virginmedia. What a rip off
-
Jim White
(@JimWhite) reported
from
Camberwell, England
@virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.
-
Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia spoke to someone yesterday about my poor service and box keep freezing. 45 painful minutes, got told for some reason someone would call me back in 2-4 hours. Not received a call, that was 28 hours ago.
-
Samantha van Leeuwen
(@SamanthaLeeuwen) reported
from
Bromley, England
6 weeks for @virginmedia to fix broadband in Orpington and still missed today’s deadline! Pay for 500mb get 5mb if lucky. #NoMoreExcuses
-
Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
-
Stephen John Davis
(@_StephenJDavis) reported
from
Islington, England
@virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.
-
steve osagie
(@stevespotlight) reported
from
Swanley, England
@virginmedia Always like the service rendered before but this time around unfair and i think this needs to be looked into as you have log on how many times i called in last month alone, #unfair #badcustomerservice
-
Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking
-
Wilbur
(@wilburthewotsit) reported
from
Croydon, England
@virginmedia It says fine but it works only intermittently. Many neighbours say the same. I have already filed a complaint as have others.
-
Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Service down in E18, Walpole Road again
-
steve osagie
(@stevespotlight) reported
from
Swanley, England
@virginmedia i used to highly rate your services but over last 3weeks your team & customer services been the worse . I am trying to pay a bill & u keep charging me more i will never ever use @Virgin service again highly disappointed #BadCustomerService #CustomerSrvice
-
Joobs
(@Juliefleur24) reported
from
Sutton at Hone, England
Great still no tv or more importantly internet from @virginmedia again, apparently there’s an ‘issue’ 🙄
-
Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
-
Right Beer Right Now
(@sparkymcgrath70) reported
from
Bromley, England
@virginmedia really need some help here. Internet has been patchy for the last few weeks to say the least but the past few days has been almost non existent. Called helpline followed advise, reset router etc, no joy! Making home schooling for my kids impossible, please help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Solitarymusings
(@Solitarymusing1) reported
@virginmedia - you really need to do something about your customer service department when it comes to technical issues! Absolutely horrendous experience 2 days in a row! Then had to ask to speak with the manager,& low & behold,I suddenly get an appt for a technician to visit!
-
Lisa McRavey
(@lisamcravey) reported
@virginmedia I've spoken to literally 15 different people, including tech support and customer retentions. Apparently no-one can waive the £250 activation fee... I was advised to buy an Amazon Fire Stick as a workaround!
-
Chloe 👩⚖
(@Chloe_beeney03) reported
@virginmedia our service is completely down. There was someone doing work in our area today and at 2:30pm we were told it was fixed. However our TV and internet are still down. Any help?
-
Mason Longman
(@MasonL17) reported
@virginmedia getting fed up of coming home from work and the broadband not working! And yet they still expect me to pay the full bill each month for their problems!
-
Rob Kilbey
(@RobKilbey) reported
@virginmedia on friday morning (3/2/23) your customer service 150 team could not process my service cancellation request because your systems were down
-
Neil
(@neilguest) reported
@virginmedia No this didn’t work, I had a message saying that the postcode and surname don’t match! But I have already put these in and checked! Also what about the TiVo box which when watching recorded shows keeps freezing and jumping? I also have this problem!
-
Louise Smith
(@LouiseS24989172) reported
@virginmedia No problem we have just resent it. Thanks
-
Jimmy Bell
(@DaleGribble6) reported
@virginmedia your customer service is shocking just been on a call for over 45 minutes trying to cancel my account call ends and its still not been cancelled. Shite service
-
victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
Finally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!
-
nathan bevan
(@nathbevan) reported
@virginmedia how do I complain to an actual person? Your WiFi service is laughable. Cancelling contract if this issue isn’t sorted. Utterly sick of being given the runaround