Virgin Media

Virgin Media Outage Report in Biggin Hill, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Biggin Hill, Greater London, England 06/05/2025 21:35

June 05: Problems at Virgin Media

Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Fulham, Croydon, Redhill, Wandsworth, Mitcham, Lewisham, Balham, Charlton, Streatham, Southwark, Orpington, Bromley, Coldblow and Carshalton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomFulham Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • onemistert Mr T (@onemistert) reported from London, England

    @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?

  • jackreed08 Jack Reed (@jackreed08) reported from Bromley, England

    @virginmedia my TiVo box has broken how can I get this replaced?

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

  • Traceywith_an_e Tracey Franklin (@Traceywith_an_e) reported from Redhill, England

    @virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    Virgin media is absolutely awful in every aspect

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Another fraud call today to my virgin landline, third one this week. No. that rung was 01202 684483. Claim to be calling from your technical team about slow broadband speeds. Please can you investigate as don’t understand why I am getting these calls of a sudden.

  • themaxosiris Max Osiris (@themaxosiris) reported from Sutton at Hone, England

    @virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.

  • ivang21022 Ivan Georgiev ♠️ (@ivang21022) reported from Lambeth, England

    @virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?

  • RealAndyCowen Andy Cowen (@RealAndyCowen) reported from Redhill, England

    @virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....

  • cpfctom99 Tom Curtis (@cpfctom99) reported from Sutton at Hone, England

    ******** is wrong with Virgin Media broadband?

  • EntertainerJoel JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England

    @virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia down in se6 london? Can't access to your site even from the mobile

  • RaymondBarker4 raymond Barker (@RaymondBarker4) reported from Camberwell, England

    @virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?

  • totti369 Tori (@totti369) reported from Wandsworth, England

    @virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?

  • Jenoir77 Jen Hayward (@Jenoir77) reported from Croydon, England

    @virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.

  • DazzlingHamster Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveDavetron Dave (@DaveDavetron) reported

    @virginmedia for two day in a row at around 12am my Internet goes down constantly . This is annoying.

  • utddann2 Don dan🌪 (@utddann2) reported

    @Fodenszns @virginmedia Lad I got virgin a few days ago told my mum not to get it and already having issues with it ******* ****

  • binilsivan Binil Sivan (@binilsivan) reported

    @virginmedia 19/03/2022 - Engineer turns up and install the hub. Leaves the premise saying the connection will be activated in one hour and call the customer care next day if it is not activated. Connection never got activated. 3/n

  • ArchVoullf Archvoullf 🐺⚔️ ENVtuber (@ArchVoullf) reported

    Hey @virginmedia, how about NOT going down every night just at midnight. I'm sure plenty of others have had this for longer but for the past 3 days you've been consistently ****. Why do I pay you for a service you hardly seem to care about.

  • FormYtp LJT (@FormYtp) reported

    @virginmedia @SouthamptonFC beg you sort your wifi out 2nd day in a row it’s gone down 🫠

  • steve_gowtham Gowtham Steve (@steve_gowtham) reported

    @M4xeddd @virginmedia Facing the same issue :(

  • MidnightCorvus9 🏳️‍🌈TheMidnightCorvus🏳️‍🌈 (@MidnightCorvus9) reported

    is anyone else in UK on virgin media been going down like at midnight everything stops working this is 2nd night it's done it :/

  • amossio Siobhan Amos (@amossio) reported

    @virginmedia internet down 2 days in a row but unable to register for updates online as keeps failing… service has been so patchy recently, sort it out 😡

  • TezzleD TezzleDo (@TezzleD) reported

    @virginmedia Aaaand same again tonight from 00.18 hours... at least 5 other streamers im aware of had same problem.... this is silly VM. How can the site show no issues and speed test be perfect, yet everything is disconnected. #terminatemycontract

  • Fodenszns HK👑 (@Fodenszns) reported

    @utddann2 @virginmedia Last 2 days been a shambles gone down same time