Virgin Media Outage Report in Biggin Hill, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Tonbridge, Sutton, Southwark, Merton, Bromley, Grays, Fulham, Bexleyheath, Redhill, Coldblow, Wandsworth, Caterham and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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John Boxall
(@jdboxall) reported
from
Merton, England
Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.
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Bhavini Shah
(@BhaviniShah) reported
from
Bexleyheath, England
@virginmedia Thanks - it's actually a poor customer service complaint. I'll send a text. Thanks
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Noplace4heroes
(@tillett81) reported
from
Edenbridge, England
@virginmedia Come on virgin media stop all the scams coming along I’ve just had another one phoned me up to say but I’m having problems with my Internet again And want me to log into my computer Take control of it we pay for this service and we want to be protected by you so plz
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Santero, human ambassador to ducks
(@djsantero) reported
from
Camberwell, England
@DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...
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Raymond Barber
(@RayBarber21) reported
from
Wandsworth, England
@virginmedia every weekend, without fail, 5 minutes before the GP, your rubbish internet stops working. Why?
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John Paul Goddard
(@JP_Goddard) reported
from
Bexleyheath, England
@virginmedia what a joke! Tale of two cities. One advisor couldn’t be more helpful when I rang up with a complaint - I even ended up adding to my package. One was rude, patronising and obnoxious. I get a 14 day cool off might just cancel it. Fuming 😡😡😡
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Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia WHY IS YOUR SERVICE SOOOO BAD SECOND TIME IN A WEEK
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Sara Rainwater
(@sarainh2o) reported
from
Sutton at Hone, England
.@virginmedia my Virgin TV Go app hasn’t worked in 2 months. No luck uninstalling and reinstalling it, nor when I called your tech support for help. Any ideas?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@CommunityFibre @virginmedia #broadband #internet I cancelled Virgin Media broadband in January due to poor customer service and very poor upload speed. Community Fibre are an amazing company! Speeds upload & down 150meg half the price of Virgin. Cust Serv outstanding!! CF!👍🏻👍🏻👍🏻
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Kim Weston
(@kimweston90) reported
from
Bromley, England
@virginmedia don’t appreciate being hung up on by your despatch team. I’m aware of an issue today in the SE20 area, however I have had issues with my connection for the last week - could you please help since your call centre won’t?
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Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia Your website said that by 23:30pm last night the issues would be sorted it is now 10:45am the next day and it's still not sorted why am I paying for a terrible service??
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ED PARSONS
(@edparsons) reported
from
Wandsworth, England
@mikejtisherwood @virginmedia Good Luck took @virginmedia 3 months to respond to my complaint! They are great until something goes wrong..
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Sarah Waygood 💙
(@SarahWaygood) reported
from
Sutton at Hone, England
@virginmedia please could someone contact me. On hold for 20 minutes. No TV service.
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Martin
(@dickerboy) reported
from
Merton, England
My @virginmedia service is completely down again. Shambolic.
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Laura Greenaway
(@LauraGreenawa12) reported
from
Merton, England
@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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Kyle Sewell
(@KyleSew2112) reported
from
Bromley, England
Right what ******* idiot at Virgin media thought it's ok to reboot my TV
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The Honourable Jack Bremer, Laird of Loch Borralan
(@jackbremer) reported
from
Wandsworth, England
@virginmedia All, got builders in, need to talk to someone The point I was making was your app is bad
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Deborah Barnard
(@pantolady) reported
from
Bexleyheath, England
@JulieBoon @kimbochambers I think it was a Sky problem. Ours was fine on virgin media x
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James Dawes
(@jim_dawes) reported
from
London, England
@virginmedia no broadband, WiFi or TV services in the SE7 area until 5pm today is completely unacceptable for people working from home. Engineering faults should not be happening during the day. £8 compensation is absolute peanuts. Very poor indeed.
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Agustin Pesciallo #WearAMask
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, I have done everything its suggested. It says the connection it's ok, but i cannot have a proper vc since the very beginning after installation. I had virgin broadband for two years in another home and it was fantastic but this time it's not working. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Addy
(@CatherineAddy) reported
@virginmedia I don’t thiiiink I need to test where in the house I have connection, we have connection in all the rooms and then it drops out in ALL the rooms, with all the devices... like. We are paying for something that’s not working. We keep calling and we get a mixture of info
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Nigel
(@nigej72) reported
@virginmedia Hello, I called your helpdesk but again no help..still can't register to get access. Got messgae saying sorry can't register you at moment each time.!!! Ben a client of virgin for over 15 years. I need someone to help me!!!!!!!
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Aaron
(@Aaron45327113) reported
@virginmedia My tv keeps buffering and I kkep getting a error code any time I change channel . Has been going on for three days now . Just wondering is it nationwide issue or just my area
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Narendra Tailor
(@NarryT2016) reported
@virginmedia @10_horne Resolve complaints within 28 days? Did I see pigs fly? My complaint was raised on 1st Jan and after almost 3 months nothing done. I can even give you the reference no. I have now asked @CISASUK to investigate your practices. Judgement due by 7th April if you acted illegal
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WRESTLING
(@jawaid_mr) reported
@virginmedia tommrow because you never responded to my messages
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🇬🇧BritHotwife🇬🇧 Top 1% OnlyFans🔞
(@brithotwife) reported
Advice needed I have the #Virginmedia Hub 3 and the coverage is awful unless near then its amazing. Has anyone got the Pods to help signal elsewhere if so do u rate it? Or what normal hub should i get and just use this as a router only?
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Danny
(@Dannysmith1867) reported
Virgin media once again proving they’re the worst in the business, ******* shocking Internet
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Andy Horne 10
(@10_horne) reported
@NarryT2016 @virginmedia @CISASUK there so wrong ,,,I have even moved house .done a stupid thing got virgin media again and there still stitching me up ,,,they must be the worst company going I have told all my family ,friends and work colleagues to cancel subscription
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Narendra Tailor
(@NarryT2016) reported
@MrGeeTalks @virginmedia I am aware of at least six of my colleagues at work who will not be renewing their contracts with @virginmedia . All of them complain of poor broadband and poor customer services. Will they be going concern by 2025?
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Andy Barrowcliffe
(@AndyBarrowcliff) reported
@virginmedia I have never had a more unreliable broadband provider- absolute rubbish. Internet constantly crashing, lost work and unable to stream TV at the weekend. Several calls to customer service and told the same thing each time (fault in your area - engineers out)!