Virgin Media

Virgin Media Outage Report in Biggin Hill, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Biggin Hill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Biggin Hill, Greater London, England 01/15/2025 10:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Biggin Hill, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Balham, Fulham, Streatham, Lewisham, Southwark, Charlton, Dartford, Carshalton, Sutton, Deptford, Beckenham, Redhill and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomCroydon Internet
United KingdomBalham Wi-fi
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Biggin Hill, England

Latest outage, problems and issue reports in Biggin Hill and nearby locations:

  • CraigyBEsq Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Matthew_Wright @virginmedia I also had so many issues with them. And working from hoem could not afford not to have secure internet access guarantted to be avaiable so switched to BT and speed fantastic and no outage once ever sinde

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    I understand it takes time to replace fibre optics. I don‘t understand why @virginmedia sends out messages that are plain wrong. My connection is not working, has not been working ever since Tuesday evening. Is this to avoid having to pay back customers?

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    Clearly the 06:05 ETA for a fix is an arbitrary generic number, as on the 1st March when it went down, the fix ETA was 06:05 too. @virginmedia

  • billosmond bill osmond (@billosmond) reported from Camberwell, England

    @virginmedia Just to update you. Engineer came round on Monday and informed me there was a local issue with broadband that @virginmedia were aware of and was surprised I had not been informed. The last engineer who came round seemed unaware of this!!! How do I get compensated? Anyone know?

  • watchvideosoul Nezih Savaşkan (@watchvideosoul) reported from Lambeth, England

    Yet another night of Virgin Media going down yet again. SW16. @virginmedia #virginmedia

  • billosmond bill osmond (@billosmond) reported from Camberwell, England

    @virginmedia Just tried that. Endless waiting and ended up exactly where I started. Just can’t speak to a human and explain my specific issue.

  • Adrianmilesarch Adrian Miles (@Adrianmilesarch) reported from London, England

    @virginmedia Service status says no known issues but when I call over the phone an automated message refers to intermittent problems last two days and that engineers are taking a long time to fix complex problems. Currently ok but recently every day there is a long period of issues.

  • walshChanny Channy (@walshChanny) reported from London, England

    @virginmedia Yes I did, a VM agent went through the whole event and resolved it for me. There are thousands of VM customers in a FaceBook group suffering similar problems it is called Virgin Media Customer Service.

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    @virginmedia without a doubt the worst company I've dealt with. But they have a great person in Stefano, an engineer in the SW4 area. He has actually gone above and beyond to provide some customer service. I hope Virgin notice this, but they probably won't.

  • ReneeDoegar Renee Doegar (Cohn) (@ReneeDoegar) reported from Lambeth, England

    @niamhskinner @virginmedia Unfortunately it’s still out in SW2 for me. The time they are suggesting a fix keeps getting later and later. I have no idea how big of an issue it is, but it’s taking a rather long time to repair!

  • owengmusic Eoghan (@owengmusic) reported from Wandsworth, England

    @virginmedia can you please cancel my order. Your Filipino call centre staff just put me on hold for ages and then hang up on me.

  • chinaheart7 Karen Louise 💙💞🌈🙏 (@chinaheart7) reported from Dartford, England

    @Matthew_Wright @virginmedia Go to BT. Never had any BS from them.

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    5th visit in 20 days from @virginmedia today to fix my broadband. Am I confident they'll actually give me the service they charge me £112.50 a month for? Am I hell. Can I actually get thru and speak to a virgin employee? Don't be ridiculous.

  • KBHeadteacher Keith Barr (@KBHeadteacher) reported from London, England

    @virginmedia any chance of connectivity @KenderSchool ... ? Any help would be welcomed, please...

  • howedali VanHowe (@howedali) reported from Lambeth, England

    I am trying working from home however there is no internet service in SW9 0RH from yesterday morning, that’s a shame @virginmedia @Virgin !!!!

  • ReneeDoegar Renee Doegar (Cohn) (@ReneeDoegar) reported from Lambeth, England

    @virginmedia Yes there’s been an issue logged in SW2 since yesterday morning at 11. Any idea how serious an issue it is?

  • JamesJWalsh James-J Walsh (@JamesJWalsh) reported from London, England

    @virginmedia I have been “on hold” since 1851 for a customer service agent. This is kinda cementing my view of needing to leave.

  • ReneeDoegar Renee Doegar (Cohn) (@ReneeDoegar) reported from Lambeth, England

    @virginmedia wifi down in Brixton (SW2). It says you’re not getting it fixed until tomorrow?! Any chance it will be done sooner than this? It’s a pretty vital resource for many of us right now!

  • devanHD devanHD (@devanHD) reported from Lambeth, England

    **** #virginmedia No Broadband, No Tv and No Landline #SW2. Been an hour already, sort yr **** out or lose another 200,000 customers this quarter! Up To You!

  • musofunk Shane Patrick Cullinan (@musofunk) reported from Lambeth, England

    . @virginmedia you need an honest statement about the situation in South London now. For lonely elderly people to lose TV for 2 DAYS is isolating & cruel when it’s possibly the only company they have. Do better. Communicate. Be honest. Get a resolution. #virginmedia #London

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexWebTweets Alex 🇪🇺 (WFH) (@AlexWebTweets) reported

    Of all the ****** things Virgin Media does I’m kinda peeved the only thing Joe Lycett covered is the early cancellation fee. How about the over-selling and over-utilisation problems in many areas?

  • katieestevenson Katie (@katieestevenson) reported

    Hi @virginmedia Broadband issue locally CR5, you said it would be fixed by 3pm, then 6pm, then 10pm, then 12:05am. Now supposedly 10am but interestingly you don't say which day. Any chance of issue being fixed tomorrow morning? Communication has been poor.

  • k_ross69 Keith Ross 💉1👍 & 💉2👍 (@k_ross69) reported

    Probably not going to be on here that much for the forseeable. Thanks to @virginmedia and their messed up attempt to 'improve their network' I'm going to be left without Broadband access until at least Monday afternoon and likely much longer than that.

  • donnykebab1972 Kieron Griffin (@donnykebab1972) reported

    @virginmedia @richardbranson Internet down again.

  • JJbothwell JJ Bothwell (@JJbothwell) reported

    @virginmedia we had work done on the local area on Monday and as a result our WiFi is very weak. Photos/videos won’t load on social media, only one bar of signal always. I’ve done all the usual tricks (turning off and on again etc)

  • northernsoulan Northern Soul (@northernsoulan) reported

    @virginmedia The issue is much bigger than pressing reset. I was told it’s due to some s and r outage in the area? Can you investigate fully with the relevant team before responding? Thank you

  • Jordan85991604 Jordan (@Jordan85991604) reported

    @virginmedia please fix the internet

  • howlongchef neill reid (@howlongchef) reported

    @virginmedia what’s up with my service? tv has been choppy for the last 2 days messing with my recorded shows and internet was playing up today !

  • xMissWatson Emma Watson (@xMissWatson) reported

    @virginmedia Yeah there’s a fault and you keep pushing back the time to fix it.. Coming up to 3 days without WiFi/TV About to yeet my router out the window 🙃

  • BoxingFan8080 A.G (@BoxingFan8080) reported

    @virginmedia paying for the highest package and all I get is drop outs and no service, its a disgrace.