Virgin Media Outage Report in Biggin Hill, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Biggin Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Biggin Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Biggin Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Coulsdon, Croydon, Orpington, Fulham, Bexleyheath, Wandsworth, Sevenoaks, Swanley, Mitcham, Bromley, Beckenham, Reigate and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| Coulsdon |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Biggin Hill, England
Latest outage, problems and issue reports in Biggin Hill and nearby locations:
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.
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Joy Balfe
(@Joybalfe) reported
from
Croydon, England
@virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...
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Andrew Lorimer
(@AndrewLorimer11) reported
from
Sutton at Hone, England
@virginmedia third consecutive evening with broadband outage SM6 #NotGoodEnough
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JW
(@JXMSZ) reported
from
Croydon, England
Is everyone’s Virgin Media internet still not working?
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Wen Wong
(@WensterWenz) reported
from
Bromley, England
@BryanLeith1 @virginmedia Think it was down, mine is back up now
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Tel
(@2pintsuk) reported
from
Redhill, England
@virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.
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🔴📖⚪️
(@ReedGooner) reported
from
Croydon, England
@virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.
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Paul Harper
(@HonorarySpock) reported
from
Croydon, England
@virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data
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Thea
(@theasthinkings) reported
from
Lambeth, England
@virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.
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Charlie Morrow
(@charlie_morrow) reported
from
Lambeth, England
@virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?
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jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia If they could do that I’m sure they would have been able to fix it, so no.
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Miranda Dobson
(@MirandaDobson) reported
from
Camberwell, England
@virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!
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narly
(@narly) reported
from
Merton, England
Statutory weekly **** connection from @virginmedia
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.
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Steven Wilson
(@swilsonnews) reported
from
Wandsworth, England
@virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working
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Adam Dolphin
(@itsmeinleek) reported
from
Redhill, England
@virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Huw is a Design Person™️ 💙 僅 四角 光!®
(@Littlepixel) reported
@virginmedia Yesterday it said 'fixed by 15:45 Wed' after a day of outage - then it said 'fixed by 17:45 Thur'. But now the site has airbrushed that and says 'no issues reported' - but they remain. (yes I've rebooted the router and all that sort of thing)
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Chris
(@doughty182) reported
@virginmedia Was originally told mar 29, then 31. Service has come on intermittently but is now completely out. Please can you finally resolve this
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matt
(@Matthewhorn_) reported
@biminibabes @virginmedia If they send you to space can you get me a good signal for my **** wifi
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Bronagh 💫
(@toddbronagh) reported
@virginmedia Hi. I informed you I was moving house and was taking the service with me, which was confirmed as fine. But now the app is saying I’m no longer a virgin media customer? Please advise.
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Halloween Jack
(@red_mutant_eyes) reported
Lord, the @virginmedia ‘support’ on their webpage is a dog’s breakfast of such epic proportions that it almost seems deliberate. (1) No live chat option. Or if it exists it is hidden. (2) If you call them they tell you about 6 times to hang up and go to the website.
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bruce findlay 🟢#TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
Just had a call supposedly from @virginmedia telling me my internet has been hacked. He asked me if I had a computer, I answered, why ? He said all my information is being downloaded by scammers but he could guide through how to fix it.I said 'fix what'? He hung up. Weird.
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Dean West
(@iamwestd) reported
@virginmedia what is the best way to cancel my contract because calling you does not work as your agents transfer me to the correct department that answers the call and remain silent and then hang up on me? This has happened more than once.
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Bota
(@BotaF12016) reported
@virginmedia READ MY MESSAGES- THERE ARE MANY UNSATISFIED CUSTOMERS AND IF YOU THINK YOU CAN GET AWAY WITH POOR CUSTOMER SERVICE THAT IS NOT GOOD
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Ed Carty
(@EdCartyPA) reported
@virginmedia Morning. Your broadband is not working again today. All I am getting is dial up speeds. Can you let us know if there are faults?
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ElitaAuto
(@ElitaAuto) reported
@virginmedia It's been 3 days on the chat and your rep refusing to give me a link or email to complain? Is it not your responsibility to provide to a customer info how to make a complaint?????????? So I'm asking here HOW TO COMPLAIN please?