Virgin Media Outage Report in Caterham, Surrey, England
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The latest reports from users having issues in Caterham come from postal codes CR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Carshalton, Orpington, Caterham, Sutton, Bromley, Coulsdon, Redhill, Swanley, East Grinstead, Epsom, Crawley, Kingswood and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
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🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
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Rabzzz
(@rabzzz_) reported
from
Merton, England
@virginmedia fix your stupid internet kmt
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia It’s been rubbish for ages, not just the past few days. The signal from the box is so weak in the house. The signal comes in and out and it’s not great when we are all using it. Working and schooling from home has highlighted how slow the connection is 😳
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Neil Wigglesworth
(@Neilwigg) reported
from
Bromley, England
@virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)
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Simon Bostic
(@lifesmarrow) reported
from
Lambeth, England
@virginmedia The link you give to read details of the latest broadband issue doesn't work. Even the website is down. Too many problems now - almost daily. I am out of contract - considering reverting to BT. Not what we need in #lockdown #poorcustomerservice #virginmediadown
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Charles Roberts @ AWS
(@Charles545587) reported
from
Ashtead, England
@virginmedia are still having problems bringing services back online. #virginmediadown
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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Ella Darlington
(@BellaBtweets) reported
from
Croydon, England
@virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!
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George Bullen
(@GeorgeBullen95) reported
from
Bromley, England
Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.
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Paul Farmer
(@PaulFar47747735) reported
from
Kingston upon Thames, England
@virginmedia Down again!!
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BANNERWORX
(@BANNERWORX) reported
from
Croydon, England
@virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩
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J
(@Jay_Hul) reported
from
Crayford, England
@AJB1976 @SartorialThug @virginmedia The TiVo box is piss poor for WiFi. I bought my own router and access points and I’ve just renewed. Never had an issue with them and no way do I want BT again
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thereshegoes
(@thereshegoes17) reported
from
Merton, England
@virginmedia There still seems to be a problem with internet dropping out
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Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20
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Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dann Djarin 🐉
(@DannMustDie) reported
Virgin Media really are useless. They’re now expecting the issue to be fixed on the 12th July. They told me when they went out on 29/06 they found the issue was old cables. But had already sent a text saying the job was done.
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Emily Pattinson
(@emilyp0203) reported
@virginmedia had an email saying you’ve upgraded our broadband reliability yet since then it barely stays connected for more than 10mins!! Absolutely ridiculous. Your online service status says no issue and we’ve tried resetting everything. Not worth what we pay you.
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BIG BOSS
(@BIGB0SS7) reported
@virginmedia My internet is down l35 area all morning and day now
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The Green Devil ⏱
(@TheGreenDevil20) reported
@flossybball @virginmedia @VirginMediaIE I’d nearly cancel the cvunts
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laur 🖤
(@laurksj) reported
@sadIyjess omfg don’t even talk to me about how bad virgin media is especially on valorant HOOOOOH 😭
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Susan 😇😈
(@DongDing61) reported
@virginmedia It’s been both and still have issue only worse now. Can’t watch Sky Mini Box upstairs which has ALL been replaced by @skytv How do we make formal complaint? Your Glasgow call centre advisor was most unhelpful. Asked for a manager to call us back so still waiting for that.
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Emma Withers
(@Smizz_x) reported
Another day, another episode of @virginmedia not working. Do I bother calling? Or shall I just tell myself that 'its not my problem, now **** off peasant' Decisions decisions.
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🏴Just nobody ⚽🏉🏈🥋🥊🎸🧦
(@JayJoeMc) reported
@virginmedia Yes. I was told I would get a call back after 3 hours. 4.5 hours ago.. The box still seems to be flashing the same errors.
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Sneakerbu
(@SNKRtweet) reported
SIM card. Virgin media network. Shame it on me. Shame it on me. Shake it.
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Sophie Yates
(@sophie_yxx) reported
@virginmedia You still haven’t taken over my number as requested. No option for complaint …