Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Horsham, Redhill, Burgess Hill, Caterham, Maidenbower, East Grinstead, and Godstone.

City	Problem Type	Report Time
Crawley	Internet	8 hours ago
Horsham	Internet	3 days ago
Redhill	Wi-fi	4 days ago
Burgess Hill	E-mail	5 days ago
Crawley	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  susan vinnicombe (@mersthamsue) reported 12 seconds ago from Redhill, England

  @virginmedia would you have called us regarding the upgrade to our service from 4G to 5G today? Please advise

• 
  Sonia Jacinto (@SMLJacinto) reported 1 minute ago from Salfords, England

  @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

• 
  Charles Brittain (@CharlesB2T) reported 3 minutes ago from Burgess Hill, England

  @virginmedia I only found this out by talking to the engineers working at getting us all attached again, down our road, but if we don't know this, it looks as though it is your equipment which is at fault. To be fully kept up to speed with real info, will stop nightmare thoughts from growing.

• 
  Iain (@Skiddles1985) reported 6 minutes ago from Crawley, England

  @matt_johnson_89 @virginmedia I would take BT/Sky back in an instant if I could, bloody trees blocking the signal means I can’t!

• 
  Dean Woods 💙 (@deanwoods) reported 9 minutes ago from Horley, England

  @virginmedia The tests haven't found any issues (which isn't a surprise).

• 
  Dean Woods (@deanwoods) reported 10 minutes ago from Horley, England

  Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵

• 
  Anna Dawson (@AnnaDaw150765) reported 23 minutes ago from Redhill, England

  @virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem

• 
  Richard Frame (@rafthemaster) reported 25 minutes ago from Burgess Hill, England

  @Ben76593214 @virginmedia Where are you getting these “rumours” or are you making it up? Granted Virgin are unhelpful in communicating & keep moving the resolution time (but not until it’s almost reached)

• 
  Justin Moore (@jm1967uk) reported 31 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  Vishal Aggarwal 🧢 (@vishalagga) reported 32 minutes ago from Crawley, England

  @virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be

• 
  Glen Battams© (@dyllan08) reported 33 minutes ago from Burgess Hill, England

  @virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin

• 
  Ge (@Georgiaknipe) reported 41 minutes ago from Broadbridge Heath, England

  @virginmedia still awaiting on confirmation for my latest order said it would be here today had nothing in the post and no email to say what’s happening could you help please

• 
  1Down5Up (@BinaryWheels) reported 44 minutes ago from Crawley, England

  Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.

• 
  Colin Maddocks (@colin_maddocks) reported 44 minutes ago from Crawley, England

  90 mins on hold to speak to @virginmedia about renewing, and they hang up on me. Maybe I should be thinking about cancelling instead. Livid!

• 
  Service please (@Unhappyconsume1) reported 46 minutes ago from Crawley, England

  @virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months

• 
  Greyman (Gary A) (@GaryAblett3) reported 48 minutes ago from Crawley, England

  @virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.

• 
  Iain (@Skiddles1985) reported 50 minutes ago from Crawley, England

  Get home to find no Internet/WiFi, no TV, stellar service as usual from @virginmedia. Status checker said it would be resolved by 1945, now is says 2330. Last time it was like this, it took almost a whole day to get service back. Glad I have a book to read.....

• 
  Charles Brittain (@CharlesB2T) reported 53 minutes ago from Burgess Hill, England

  @virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.

• 
  Peter Prince (@Peterprince) reported 57 minutes ago from Redhill, England

  @virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine

• 
  Dean Woods (@deanwoods) reported 59 minutes ago from Horley, England

  @virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diplo (@loldiplo) reported 4 minutes ago

  @UKDan86 @virginmedia Defending a multi billion pound company who can’t even offer a service you pay for is a new low for you Dan.

• 
  It's mom not mum (@rchcool) reported 4 minutes ago

  @virginmedia 3rd time this week our broadband is down, no explanation has been given each time only “an outage has been identified” and it takes at least a day to repair. What is the reason? I need to work from home this week and receive the service I am paying for.

• 
  Samina Masood (@Samina_masood3) reported 7 minutes ago

  @virginmedia Thanks for responding but there is no sense of urgency in that message ‘respond as soon as possible’ & ‘resolve issue as quick as possible’; have you read the T&Cs & your legal obligations?

• 
  theo Johnson ⸆⸉ (@theojamesjohno) reported 8 minutes ago

  @virginmedia wanna sort ur **** out? wifi it’s constantly down it’s a joke been off for 4 days now

• 
  Vee (@MeAndTheCloudss) reported 13 minutes ago

  So I guess I am not the only one who is having problems with @virginmedia today and the past couple of WEEKS.....💔 Honestly what is going on.....

• 
  Asif Rana (@HounslowParking) reported 14 minutes ago

  @bt_uk I'd like to know why your business broadband so called service, can only compound its utter uselessness with skyscraper level brain numbing stupidity? I thought @vmbusiness was utterly indescribably ****, until you came along. You literally make them look like geniuses.

• 
  Dan (@UKDan86) reported 16 minutes ago

  @loldiplo @virginmedia Every time you reply, it just further confirms that you truly are stupid. I don't talk to stupid people.

• 
  BM (@birdiegotweet84) reported 19 minutes ago

  @virginmedia Hi guys. The voice activated part of my remote isn’t working at the moment. Could you give me some guidance on how to fix the issue please? Thanks in advance for your help!

• 
  Jamie Summers (@JimSummersNews) reported 20 minutes ago

  Hi @virginmedia, cables belonging to VM have been detached and hanging dangerously from my building for several weeks. I’ve been told on four occasions an engineer will come to fix, and nothing has happened. Can you help please?

• 
  بابلو (@Unkown_Villainn) reported 21 minutes ago

  @Jxs_b Worst one is virgin media, feels like no human is working for them