Virgin Media Outage Report in Crawley, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Crawley come from postal codes RH11 and RH10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Horsham, Burgess Hill, Redhill, Crawley and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Total Blackout | |
| Horsham |
Internet | |
| Burgess Hill |
TV | |
| Redhill |
Total Blackout | |
| Crawley |
Internet | |
| Redhill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
-
Harvey
(@hms1967) reported
from
Crawley, England
@virginmedia #badservice I have just called in to get a PAC code and after asking for it and explaining it was due to changing job so no service in area was hung up on!! How
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Be good to know why we are getting so many issues over past few weeks it’s very frustrating 🤓
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Thanks but my postcode not recognised and already been there done that. Have seen some of your guys by the box outside and all sorted apparently. Your customer services are supposed to be ringing me back with and engineer appointment which I don’t need.
-
Dean Woods
(@deanwoods) reported
from
Horley, England
Not sure about Virgin Media's new "Intelligent Wi-Fi" update. Devices now regularly lose connection which wasn't a problem before 🤔
-
Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.
-
Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
-
Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@richardbranson @virginmedia can you get an engineer to visit the exchange box at RH68GD as myself and neighbours all gone down again. Your customer services don’t seem to understand and think it’s a router issue. Thanks.
-
Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .
-
Robert groves
(@Robert_Groves69) reported
from
Crawley, England
@virginmedia no service again sort it out virgin, #useless #nohelpinsight
-
Charlie Toon
(@Charlie_A_Toon) reported
from
Crawley, England
Is your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise
-
jake lucas
(@barriescott) reported
from
Crawley, England
@virginmedia so I have a problem with my internet so I go to use my personal hotspot only to discover you have removed it not happy
-
Peter Prince
(@Peterprince) reported
from
Redhill, England
@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
-
Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia it’s happened again our internet is down and it’s not your router. You are working in the area of RH68GD please send engineer as before to sort out exchange box. Yes I have rang customer services and they are still useless.
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Great well this happened a few weeks ago too so be good to not lose my service again.
-
Claire
(@wotawomandiary) reported
from
Crawley, England
No internet in my area for 5 days now @virginmedia this really sucks!!!! #RH10 #NoInternet #VirginMedia
-
Steven
(@Stevenorient) reported
from
Crawley, England
@Gatwick_Airport @virginmedia awful WiFi at South Terminal, not great advert for Virgin.
-
Claire
(@wotawomandiary) reported
from
Crawley, England
@virginmedia Not sure what that means, but I’ve called three times and I have the same message saying you are aware of the problem
-
TheRealAngelinaDavey
(@anjiMD) reported
from
Crawley, England
@virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Hamilton
(@Marko_tweet) reported
@virginmedia I’ve received an email saying I’ve cancelled my dd which I have because I’ve paid the final bill directly however I can’t get beyond your call centre being awkward . I no longer have an account as I am no longer a customer but they can’t seem to understand this!
-
Debbie
(@pots1005) reported
@virginmedia No local issue shown when doing a status check
-
Steven Gibson
(@hoopy91) reported
@virginmedia I've never used it on browser. I didn't actually know there was a web browser for dusney+ but ill check
-
Andrea Lowe
(@Liamynwalfc) reported
@chrishares @virginmedia Ours is still the same in the middle of the public path… let’s hope no one falls down it in the dark tonight!
-
Juan Van-Wolstencroft
(@Iwillreturn) reported
Dear @virginmedia please stop lying to your customers. Constant reboots are nothing to do with where my box has been placed for the last 10 years, and no matter how many times I unplug the cable and wait 50mins for customer services to answer you keep repeating the lies.
-
Steven Gibson
(@hoopy91) reported
@virginmedia TV,2 tablets and 2 phones. I spent nearly an hour talking to disney help centre and they said it must be Internet provider as its working on data. They asked if I had IPV6 and to make sure my IP address was static as that could cause issues.
-
tod hunter
(@ramrodtod) reported
@virginmedia why are you saying there is are no issues in Watford with Broadband, when clearly there are?
-
Chris Hares
(@chrishares) reported
@virginmedia I HAVE AND THEY ARE COMING TO CHECK MY ROUTER AND NOT THE NETWORK
-
tod hunter
(@ramrodtod) reported
@virginmedia Yes I can expand, your website claims that there are no issues with Broadband but the Internet is covered by people having the same issues in the same area as me with no Broadband.
-
jonathan lamont
(@bisjam) reported
@virginmedia issues in BT16 area your system says there isn’t but others in area having same problems as me . No internet