Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Crawley, Horsham, Caterham, Reigate, and Dorking.

City	Problem Type	Report Time
Redhill	Internet	3 days ago
Crawley	E-mail	5 days ago
Crawley	Wi-fi	7 days ago
Crawley	Internet	8 days ago
Crawley	Total Blackout	9 days ago
Horsham	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Peter Prince (@Peterprince) reported 1 minute ago from Redhill, England

  @virginmedia since supposedly upgrading the network in #reigate on 5th November broadband is constantly dropping out and to make matters worse customer service is uncontactable. What are you doing to provide a consistent broadband service

• 
  Christine Smith (@RoughieSmith) reported 6 minutes ago from Redhill, England

  Almost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them #virginmedia are robbing me not providing the service & I can’t get hold of them, I’m sick of being ripped off

• 
  Tracey Franklin (@Traceywith_an_e) reported 6 minutes ago from Redhill, England

  @virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.

• 
  Alison Braganza 🌟💙 (@alibeeson) reported 13 minutes ago from Crawley, England

  @virginmedia Thanks John. This is really poor service though, when we called your customer services yesterday they said there was no problem & nothing they could do. An estimated fix date? For your deaf and hard of hearing customers, this isn’t good enough I’m afraid @scope @RNID

• 
  Emma Cooper (@emcooper2) reported 18 minutes ago from Tandridge, England

  @virginmedia I changed my direct debit date to 30th of each month and you failed to tell me it wasn’t going to be effective until next months billing cycle. Now I have charges from my bank. Not a good experience, especially as a new customer. I want my bank charges refunding

• 
  Justin Moore (@jm1967uk) reported 22 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  Lee Millard (@leemillard1979) reported 26 minutes ago from Crawley, England

  @virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..

• 
  Natalie Exley (@Sexley28) reported 27 minutes ago from Crawley, England

  @virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

• 
  Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported 31 minutes ago from Redhill, England

  Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.

• 
  Andy Cowen (@RealAndyCowen) reported 32 minutes ago from Redhill, England

  @virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!

• 
  Dean Woods 💙 (@deanwoods) reported 33 minutes ago from Horley, England

  @virginmedia The tests haven't found any issues (which isn't a surprise).

• 
  Trevor Graham (@MrTG_Tweets) reported 39 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  Charles Brittain (@CharlesB2T) reported 42 minutes ago from Burgess Hill, England

  @virginmedia I only found this out by talking to the engineers working at getting us all attached again, down our road, but if we don't know this, it looks as though it is your equipment which is at fault. To be fully kept up to speed with real info, will stop nightmare thoughts from growing.

• 
  Samuel Goddard (@SamuelGoddard17) reported 43 minutes ago from Crawley, England

  @zeninternet after 15 years. 5 phone calls later, 3 hours of being on hold, I have finally managed to cancel my @virginmedia account. Look forward to using my new internet connection with you!

• 
  Daniel Burns (@DanielBurns91) reported 45 minutes ago from Dorking, England

  @virginmedia your phone lines are telling people your call centre are closed! I have had an issue with our bill since we opened our account with you. I was apologised to on the 30th October and ASSURED the credit would be applied to November’s bill. Just been charged full amount!

• 
  Ben Barrett (@BAAAAAAAAAAAAB) reported 47 minutes ago from Crawley, England

  @virginmedia making isolation harder with poor/no Wi-Fi

• 
  Richard Frame (@rafthemaster) reported 48 minutes ago from Burgess Hill, England

  @dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode

• 
  JoelTheEntertainer (@EntertainerJoel) reported 50 minutes ago from Redhill, England

  Virgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!

• 
  josie🗽 (@josie_milligan) reported 52 minutes ago from Burgess Hill, England

  @virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬

• 
  Lee Millard (@leemillard1979) reported 54 minutes ago from Crawley, England

  @virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Modern day King of moderate degeneracy (@b4ran4bus) reported 3 minutes ago

  @Stsantek @virginmedia Awful

• 
  No Class🇪🇺 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈🏳️‍⚧️ (@Veganforever67) reported 4 minutes ago

  @BBCNews Another time phoned up virgin media said my internet was running slow. They said no problems. We can give you a discount for the time it's been running slow. They didn't contact me in any way, shape or form and signed me up to a New year's contract.

• 
  Simone-Lee Deal (@StiffNips2) reported 4 minutes ago

  @ChrisCorney1 Had that with my 91 yr old mum, she was charged 2x the going rate by Virgin, had dementia and obvs couldn't remember what her password was, so Virgin wouldn't let her cancel. I got there in the end, but @virginmedia are bastards

• 
  James Washington (@Rei_Never) reported 4 minutes ago

  @Stsantek @virginmedia This is mental. When I moved house, over a decade ago now, they were upfront with the contract. However, they did indeed massively screw up - cancelled the DD for the new contract, left the old one in place, I was still paying for the old service. Took 6 months to fix.

• 
  snakes on a plane (@walliks) reported 9 minutes ago

  @dollDCFC @virginmedia @siemaiqbal Pish that's what 15 years of garbage internet pay for 1giga internet 🛜 and get about 300gig speeds through a lan cable on ps5 had a guy out last year with obviously a charge fee as usual what become useless as the guy couldn't even open the box outside

• 
  Ross Tristram (@rosstristram) reported 12 minutes ago

  @Ofcom @Ofcom trousered £28m for themselves. Just as bad as @virginmedia 2 peas in a pod

• 
  estevén (@superpaddiepads) reported 18 minutes ago

  @LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

• 
  IPTV France 🇫🇷 8k Premium Service (@zinzinmisri) reported 21 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: • 300,000+ live channels • 65,000+ VODs • PPV events 👌 • Netflix • 78,000+ movies

• 
  Septimus McClonk (@clm2071) reported 23 minutes ago

  Absolutely appalling service from @virginmedia - haven't sent me the equipment you promised, the equipment you have sent is broken on arrival. And over half an hour waiting on chat and call to speak to someone. Absolute joke

• 
  Mystic Falls (@Avat_it) reported 25 minutes ago

  Virgin Media. Why is my wifi not working again 3rd time in three weeks