Virgin Media

Virgin Media Outage Report in Crawley, West Sussex, England

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The latest reports from users having issues in Crawley come from postal codes RH11 and RH10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Crawley, West Sussex, England 01/27/2026 21:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Leatherhead, Reigate, Redhill, Balcombe, Crawley, Horsham, Caterham, Dorking and Burgess Hill.

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City Problem Type Report Time
United KingdomLeatherhead Internet
United KingdomReigate Internet
United KingdomLeatherhead Internet
United KingdomRedhill Internet
United KingdomBalcombe Internet
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • Georgiaknipe Ge (@Georgiaknipe) reported from Broadbridge Heath, England

    @virginmedia still awaiting on confirmation for my latest order said it would be here today had nothing in the post and no email to say what’s happening could you help please

  • BAAAAAAAAAAAAB Ben Barrett (@BAAAAAAAAAAAAB) reported from Crawley, England

    @virginmedia making isolation harder with poor/no Wi-Fi

  • Georgiaknipe Ge (@Georgiaknipe) reported from Broadbridge Heath, England

    @virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order

  • CharlesB2T Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.

  • jettypaul71 Jeff Webber (@jettypaul71) reported from Burgess Hill, England

    @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

  • Boizey Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Boizey) reported from Leatherhead, England

    @virginmedia is your service down in the KT22 area this morning?

  • djtrickster77 Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported from Redhill, England

    Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.

  • mrsmumbo Kerry Munroe (@mrsmumbo) reported from Tandridge, England

    @virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏

  • CharlesB2T Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.

  • Boizey Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Boizey) reported from Leatherhead, England

    @virginmedia Better but seems to a be a daily issue over the last week or so

  • deanwoods Dean Woods (@deanwoods) reported from Horley, England

    Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵

  • RealAndyCowen Andy Cowen (@RealAndyCowen) reported from Redhill, England

    @virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....

  • djtrickster77 Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported from Redhill, England

    Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr

  • rorpr rachel o'reilly (@rorpr) reported from Dorking, England

    Hi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months

  • faridji99 Mohammed farid butt (@faridji99) reported from Leatherhead, England

    @VirginMedia_One shameless virgin Media can not help customers #virginmedia

  • BinaryWheels 1Down5Up (@BinaryWheels) reported from Crawley, England

    Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.

  • EntertainerJoel JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England

    @virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MotorsportKM22 KM 22 (@MotorsportKM22) reported

    @virginmedia sort your ******* ****** internet out again!!!!!!!!😡🤬😡🤬😡🤬😡🤬😡🤬😡🤬😡 Third day in a row now!! ******* useless u r as an ISP!! ABSOLUTE DOGSHIT!! FIX IT OR YOU AINT GETTING MY MONEY!!!!!!!!!😡🤬🤬😡🤬😡🤬

  • Ant_Stott Antony Stott 🇺🇦 (@Ant_Stott) reported

    You know your internet is **** when the Speedtest app fails when testing the upload speed @virginmedia #fuckingawful

  • terrypaul1985 Terry Paul (@terrypaul1985) reported

    @virginmedia My service came back early this morning. I would like to be compensated for the loss please. I don't seem to ever get anything back from you. It's not fair!

  • sushitastesbad Koro (@sushitastesbad) reported

    @virginmedia FIX YOUR GODDAMN WIFI HOLY IM STRUGGLING TO DO ANYTHING HERE

  • TheTechGiant1 TheTechGiant (@TheTechGiant1) reported

    @virginmedia Been without my gig1 Internet for 3 days! Engineer turned up and confirmed router is broken,but tells me he's not got any replacements and he MIGHT be back TOMORROW! NOT a wise idea to mess around a tech YouTuber who needs it for work and can easily show Virgin up!

  • uk_250 Ed (@uk_250) reported

    @virginmedia broadband went down for over 24 hours…Never once happened with BT in 10 years. Complaint C-0106221348 - what compensation is offered? Can I exit contract? Thanks

  • twoboyz Scott Kensett-Hopkins 🇺🇦 🏳️‍🌈🇺🇦 He/Him (@twoboyz) reported

    @virginmedia Already done that that's how I got complaint reference number C-120522234 it was a futile experience and why I will NEVER actively encourage anyone to do business with such charlatans.

  • Toon_Martin Martin Cass (@Toon_Martin) reported

    @virginmedia I've sorted it now but the point is you shouldn't be keeping people talking for 3 hours when they want to cancel. If I want to cancel, I want to cancel. Not hear deals for 3 hours.

  • veridion Imran (@veridion) reported

    @virginmedia Says there is an issue with your modem and tells me to reboot it? Tried that, works for a while am fed then breaks again. Been intermittent for two days now

  • Mandiesymms Mandie (@Mandiesymms) reported

    @virginmedia being a virgin media customer for nearly 30 years and they still con you they have no shame the your money quick enough DON'T PURCHASE YOUR TEC FROM THEM