Virgin Media outages and service status in Crawley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Crawley, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 27, 1:25 AM GMT+1.
- Internet (100%)
The latest reports from users having issues in Crawley come from postal codes RH11 and RH10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Caterham, Crawley, Dorking, Redhill, and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Caterham
|
Internet | 19 hours ago |
|
Crawley
|
Internet | 1 day ago |
|
Crawley
|
Internet | 8 days ago |
|
Dorking
|
Internet | 16 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.
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Greyman (Gary A) (@GaryAblett3) reported from Crawley, England@virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.
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Lisa 💜💜 (@Mrs_Spurs_1882) reported from Horley, England@virginmedia trying to report a landline fault. Your web help couldn't be anymore unhelpful and I can stand anymore of your on hold music on the phone. Please advise on what I can do.
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Angie💙 (@Angelaf61260621) reported from Redhill, England@virginmedia @virginhelp appalling service again from your customer services team. 84 year old disabled lady. Has a call system, which is now connected through broadband. Delayed installation! When installed constant problems! 1/2
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1Down5Up (@BinaryWheels) reported from Crawley, EnglandTop tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area
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Christine Smith (@RoughieSmith) reported from Redhill, EnglandAlmost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them # virginmedia are robbing me not providing the service & I can’t get hold of them
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Vishal Aggarwal 🧢 (@vishalagga) reported from Crawley, England@virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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Howie Mac™ ©️ (@HowieMac77) reported from Crawley, England@virginmedia Can U Tell Me Why U Putting A Wrong Address On A Delivery Results In You Telling Me I Have To Drive To A Depot 20 Miles Away 2 Pick The Parcel Up Or Cancel My Order
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..
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Robert groves (@Robert_Groves69) reported from Crawley, England@virginmedia no service again sort it out virgin, #useless #nohelpinsight
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Andy Cowen (@RealAndyCowen) reported from Redhill, England@virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!
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JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
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Andy Cowen (@RealAndyCowen) reported from Redhill, England@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia are you able to check on a fault by location for me. I don’t have access to the VM account but the last I heard was it should of been resolved by 10am today and it’s still down, account holder won’t be available for hours to check
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josie🗽 (@josie_milligan) reported from Burgess Hill, England@virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.
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Angie💙 (@Angelaf61260621) reported from Redhill, England@virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm
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rachel o'reilly (@rorpr) reported from Dorking, EnglandHi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Frazzz (@FrazzzYT) reportedHouses before, after and across the street from us have access to @WeAreOpenreach full fibre and all the companies but our block doesn't....like come on! Am kinda sick of how often @virginmedia dies out. On off yet again. Yet again complaint submitted
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Jim Doran (@jai_dee) reported@virginmedia This is also happening on the website! It's not just an app issue.
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Stephen Maddock (@stephenm68) reported@j_ball13 @virginmedia They don’t alas. Day 30 of no services here and nobody customer-facing can say what the engineers have done or are going to do.
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G C (@cluer_graham) reported@GlasgowSaint @Hamishbutter @virginmedia Was given an upgrade with our tv package & latest wi fi .Nothing but trouble , dreading the call to report a problem on our 2nd box.
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Leigh Gow (@LeighHutch90) reported@coophos @virginmedia It’s terrible isn’t it.
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Karen Paterson (@kazzamca) reported@virginmedia @JohnMac22756388 I got the same text and haven’t reported any issue
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Adam (@adamebond) reported@virginmedia I’ve had a 360 remote delivered, but I didn’t order it, so I assume it was done by mistake. There’s a note on the packaging that says my current box will be wiped within five days. How can I cancel this?
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Caoimhe Ní Chearbhaill (@Caoimhe_OCDH) reported@virginmedia WiFi down in D2 since yesterday evening
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vicki wright (@vickiwright77) reported@virginmedia please can I have an update on service status in RG31 6
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O’Shyllon🖤🙃 (@ayoshyllon) reportedFreaking annoying morning. This guy still ain’t connecting. Virgin media had better come fix this ASAP😒😒