Virgin Media Outage Report in Crawley, West Sussex, England
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The latest reports from users having issues in Crawley come from postal codes RH10 and RH11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Leatherhead, Crawley, Reigate, Redhill, Balcombe and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Total Blackout | |
| Leatherhead |
Internet | |
| Burgess Hill |
Wi-fi | |
| Crawley |
Internet | |
| Crawley |
TV | |
| Crawley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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bob plane 🇬🇧🏴🇺🇦
(@planey10) reported
from
Crawley, England
@virginmedia currently waiting half n hour to transfer to a agent from your complaints team !! Through your complete incompetence I have to waste my time your service is shocking
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David Rouse
(@XxRouseyUkxX) reported
from
Crawley, England
@virginmedia I have it keep happening even when your status page saying there is no issues could it be the modem is faulty
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Samuel Goddard
(@SamuelGoddard17) reported
from
Crawley, England
@zeninternet after 15 years. 5 phone calls later, 3 hours of being on hold, I have finally managed to cancel my @virginmedia account. Look forward to using my new internet connection with you!
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Danny Wootton
(@dannyb0y1969) reported
from
Crawley, England
@virginmedia woke up to no internet this morning, can't get an engineer slot until SATURDAY morning 😰😰😰 do u think being without the internet for FOUR full days is even remotely acceptable? Utterly shocking service. Disgusting.
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Stitch Music
(@StitchMusicGFI) reported
from
Crawley, England
@virginmedia We have spoke to everyone… you’re just doing a bad job… you need to sort your staff because they’re all lazy bastards who clearly just can’t be bothered… it’s been 2 months… you credit our account but that doesn’t make up for it
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Angie💙
(@Angelaf61260621) reported
from
Redhill, England
@virginmedia @virginhelp appalling service again from your customer services team. 84 year old disabled lady. Has a call system, which is now connected through broadband. Delayed installation! When installed constant problems! 1/2
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Lisa 💜💜
(@Mrs_Spurs_1882) reported
from
Horley, England
@virginmedia trying to report a landline fault. Your web help couldn't be anymore unhelpful and I can stand anymore of your on hold music on the phone. Please advise on what I can do.
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JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
Virgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!
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Alison Braganza 🌟💙
(@alibeeson) reported
from
Crawley, England
@virginmedia Thanks John. This is really poor service though, when we called your customer services yesterday they said there was no problem & nothing they could do. An estimated fix date? For your deaf and hard of hearing customers, this isn’t good enough I’m afraid @scope @RNID
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Sue Crayden
(@CraydenSue) reported
from
Leatherhead, England
@virginmedia confused why suddenly I am being charged for. Wi-fi booster. Sometimes I wonder why you record the calls and live chat but never refer back !!
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sophie
(@sophieholmes_) reported
from
Horley, England
@virginmedia can you confirm what the issue is with wifi in the RH6 area please?
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Geoff Low
(@iamnotthelotus) reported
from
Redhill, England
Usual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....
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凱蒂
(@ItsKatieC0mpt0n) reported
from
Crawley, England
@virginmedia so a tech drills through my hot water pipe, you send a plumber that takes 4 hours to fix, he’s only just left and the pipes are still leaking. Can’t get hold of anyone & it’s ruining my flooring & personal items! What am I supposed to do at this time of the evening??
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Lewis H
(@LewisFFC17) reported
from
Leatherhead, England
@virginhelp is there a reason my virgin media is down in the leatherhead area?
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Helen Rimmer 💙 🔶️
(@melon_h) reported
from
Burgess Hill, England
@virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia we're getting really slow WiFi speeds on all Apple devices using the new Hub 3.0. Android devices are okay. It's just iPhones and iPads that are on a go slow. Any advice/tips to solve this?
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Sue Crayden
(@CraydenSue) reported
from
Leatherhead, England
@virginmedia This is getting my no where, I am just going round in circles, typical virgin service
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𝙇𝙚𝙢𝙢𝙮 𝘽𝙖𝙧𝙣𝙚𝙩𝙩 🎮🕹️🚀
(@LemmyBarnett) reported
from
Horley, England
@virginmedia I now have another broadband supplier. You make it too hard to cancel. A 30 minute phone call, just to be told to ring back in FIVE DAYS time because "the system is down".
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🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁
(@sospainter) reported
from
Redhill, England
TWITTER HELP PLEASE Want to bin @virginmedia after 20 odd years loyal usage. Ideally just need a broadband service. How do you go about it. Don’t want to be left with no broadband.
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Angie💙
(@Angelaf61260621) reported
from
Redhill, England
@virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John Wilmans Photography
(@Johnwilmans) reported
Even when @virginmedia are wrong they just wear you down with incompetency that you end up paying just to make it end. Great work guys.
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Emma Webb
(@Emma_A_Webb) reported
@virginmedia @MaxAnth24400982 No service updates. Says everything is fine, when it clearly is not working at all. All avenues to fix it have been explored our end. This is really unacceptable.
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MeddazzaDuranie
(@duranie1000) reported
@virginmedia I’m trying now - this is appalling service for a new customer. I’m tempted to cancel and go with a different provider if you can’t even deliver my hub when requested
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carl
(@TKMarx) reported
@virginmedia your phone lines are busy. You chat says your too busy and too phone up in a circle of wasting my time. Your webpage complaint system deleted my complaint. All I want to do now is quit and try a company that might not be so terrible.
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PyrionFlax
(@PyrionFlax) reported
just had a thrilling live webchat with @virginmedia and they told me that this ongoing problem with signal to noise is MAGICALLY going to be fixed TODAY! what are the chances?!?!?! they then signed off and I can't ask them any more questions. you guys are actual clowns
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David Byatt
(@davidbyatt) reported
@virginmedia Apparently there is “intermittent signal issues”. No ****!
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Chris
(@ashburtongrovec) reported
@virginmedia Ah yes I can see it says there are issues in this area being looked at
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MeddazzaDuranie
(@duranie1000) reported
@virginmedia Well can you help or not?? This isn’t good enough - I selected sat 29th for delivery, got an email apology that it was moved to today and now I’ve had no information. So what do i do??
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John Wilmans Photography
(@Johnwilmans) reported
@virginmedia I have been. 2 letters. And 2 lots of 45 minute + phone calls to your service centre. No help what so ever. I’ll just pay the money I don’t owe you to make it all stop. So I’m basically paying for 12 months + of crap service and the incompetence of you not reading your mail.
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David Byatt
(@davidbyatt) reported
@virginmedia Nope. Just tells there is a problem and to check back in 24 hours!!!! But this has been going on for months. Had nothing but an unreliable service from virgin since I opened my account in 2018! It’s shocking. But no other providers in our area for fibre. So stuck with jt.