Virgin Media Outage Report in Crawley, West Sussex, England
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The latest reports from users having issues in Crawley come from postal codes RH11 and RH10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Leatherhead, Redhill, Balcombe, Crawley, Horsham, Caterham, Dorking and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Leatherhead |
Internet | |
| Redhill |
Internet | |
| Balcombe |
Internet | |
| Crawley |
Internet | |
| Crawley |
Total Blackout | |
| Horsham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Tv and phone also not working
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rachel o'reilly
(@rorpr) reported
from
Dorking, England
Hi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia Better but seems to a be a daily issue over the last week or so
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Vishal Aggarwal 🧢
(@vishalagga) reported
from
Crawley, England
@virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
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Sue Crayden
(@CraydenSue) reported
from
Leatherhead, England
@virginmedia not very happy with your customer service, why would I pay for something that is not being broadcast
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia is your service down in the KT22 area this morning?
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
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1Down5Up
(@BinaryWheels) reported
from
Crawley, England
Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!
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Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I have complained... feedback or solving my problem has been none!!!!
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Ben Barrett
(@BAAAAAAAAAAAAB) reported
from
Crawley, England
@virginmedia making isolation harder with poor/no Wi-Fi
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Dean Woods
(@deanwoods) reported
from
Horley, England
Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵
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Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abi Harris
(@AbiHarrisx) reported
@virginmedia You’re missing my point. You’re happy to loose me as a customer and not offer me anything. I can’t sign an 18 month contract, as explained. So an out of contract price is £70, that’s disgusting. That’s more than double what I’m paying now.
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MrFreeze🥶
(@_Mr_Freeze_) reported
@VirginMedia_TV are you aware the Virgin Media Player app wont launch on (some) android phones since the update on the play store on 29/03/22? Have updated phone, and uninstalled/reinstalled your app. Wife is unable to watch her shows, it isnt safe in the house at the mo,help?!
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Gee Man 💙
(@fonte1969) reported
@virginmedia My 5th call seemed to do the trick and I’m expecting an engineer with clear instructions to relocate an existing 360 box in another part of my house and supply 2 new mini boxes. The one off fee has gone back down to £35 from £95 after being told £25 on 14/03/22. Yesterday wasted
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martydrury
(@martydrury) reported
@O2 Hi. You claim I can’t get Volt benefits as virgin media isn’t available at my address. Virgin has supplied my broadband, TV and phone for over a decade. Would appreciate help with this.
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Bern
(@bernj2702) reported
@virginmedia @virginmedia.... Please explain to me what is the point in calling when nobody who had the authority to help me will actually talk to me... And i find out you don't have a complaints department I can go to. I need to speak to the manager who won't talk to me to get it raised..LOL
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Chris
(@ChrisEssex) reported
@virginmedia There is an outage according to your site. It won't be fixed until 18:50 which might screw up my work day.
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LYNNE CHRISTISON
(@lynne_finlay) reported
@virginmedia Yes that's no problem
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Tina V
(@tvacani54) reported
@virginmedia My internet connection had gone down again this is twice now in a week. This affects my work !!
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Abi Harris
(@AbiHarrisx) reported
@virginmedia And what are the complaints department going to do? If all the departments I’ve spoken to can’t help, they won’t be able to either. The only choice in left with is to go to @SkyHelpTeam. I’d say thank you for your help but… no help was offered.
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iConCity /iConSound - Music & iCons
(@ICONCITY3) reported
No internet..oh boy this is bad for business @virginmedia