Virgin Media outages and service status in Crawley, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Crawley, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received Jun 1, 6:54 AM GMT+1.
- TV (47%)
- Internet (41%)
- E-mail (3%)
- Total Blackout (3%)
- Wi-fi (3%)
- Phone (3%)
The latest reports from users having issues in Crawley come from postal codes RH11 and RH10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Redhill, Dorking, Crawley, Headley, Horsham, and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill
|
Internet | 6 hours ago |
|
Redhill
|
Internet | 20 hours ago |
|
Redhill
|
Internet | 1 day ago |
|
Dorking
|
Internet | 3 days ago |
|
Crawley
|
Internet | 5 days ago |
|
Crawley
|
TV | 6 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.
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Martin Cooper (@mr_coops) reported from East Grinstead, England@TrekinTech @virginmedia Looks like a Wi-fi problem ;)
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Steven (@Stevenorient) reported from Crawley, England@Gatwick_Airport @virginmedia awful WiFi at South Terminal, not great advert for Virgin.
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marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, EnglandAwful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔
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Christine Smith (@RoughieSmith) reported from Redhill, EnglandAlmost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them # virginmedia are robbing me not providing the service & I can’t get hold of them
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Christine Smith (@RoughieSmith) reported from Redhill, EnglandAlmost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them #virginmedia are robbing me not providing the service & I can’t get hold of them, I’m sick of being ripped off
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Trevor (@TRSafcw) reported from Headley, England@Leemhammond @virginmedia Same on Now TV, must be a Sky issue.
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susan vinnicombe (@mersthamsue) reported from Redhill, England@virginmedia would you have called us regarding the upgrade to our service from 4G to 5G today? Please advise
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Alison Braganza 🌟💙 (@alibeeson) reported from Crawley, England@virginmedia Thanks John. This is really poor service though, when we called your customer services yesterday they said there was no problem & nothing they could do. An estimated fix date? For your deaf and hard of hearing customers, this isn’t good enough I’m afraid @scope @RNID
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Dean Woods (@deanwoods) reported from Horley, England@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia Tv and phone also not working
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lets be agile (@martyncodes) reported from East Horsley, England@RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system
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JoelTheEntertainer (@EntertainerJoel) reported from Redhill, EnglandVirgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!
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korondi joco (@korondijoco) reported from Crawley, England@virginmedia Ok, thank you. But how is it possible that the broadband is so slow but there are no issues?
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving
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Mitch (@ColynMitchell) reported from Crawley, England@virginmedia I pay for 300 meg broadband and have done for a long time. Currently via ethernet cable I get 100 meg and wifi 30-40 meg tops. But as low as 10-15 meg. When trying to stream anything via firestick I get buffering. A few weeks ago we had no problems.
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Greyman (Gary A) (@GaryAblett3) reported from Crawley, England@virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.
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sophie (@sophieholmes_) reported from Horley, England@virginmedia can you confirm what the issue is with wifi in the RH6 area please?
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Sarah Branston (@SBranston) reported from Redhill, England@virginmedia Bravo 👏 Extraordinary customer service from the nicest of people in a call centre. Helpful Kind Fair If only @BarclaysUK had matched this. 🤬 Incoherent Contradictory info from websites Two failed live chats Merry Xmas to all teams in call centres.
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Glen Battams© (@dyllan08) reported from Burgess Hill, England@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christian Schmeer (@cschmeer) reported@virginmedia Thank you, but unfortunately there’s no alternative placement as the next power socket would be through a wall and 10 meters down the hallway, which might help with the overheating, but it all my network connections run to the cupboard by the entrance.
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markrmifsud (@markrmifsud) reportedThank god we have backup internet "just" and @FreeviewTV on @Manhattan_TV whilst we wait four days for @virginmedia to fix their service
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Clare Mackenzie (@SillymumClare) reported@markrmifsud @virginmedia Please provide details of the actual issue @virginmedia as it is clearly serious. Estimated fix in my area is now June 1st. That would be 5 days without broadband. Please don't reply from a script. Honesty and accountability are required for disruption on this level. Thank you.
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Melina Kakoulidis (@MelinaKakoulid7) reportedI am wondering on what is wrong with customer services advisers at @virginmedia Why would they ask me for my monthly price & when I tell them £27 I then get asked for my email address which I gave and then immediately after my email address confirmation they again ask my price
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tom (@tomcity1) reported@virginmedia No there is a problem in my area says your website 👍
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Adam Weston (@textmaniac78) reported@OliverGMcManus @virginmedia I got told once and I don't know if it works but if you ring up and upgrade to another package it's classed as a new contract so you can cancel within 14 days maybe worth looking into doing that
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Emma Spurdle (@EmmaSpurdle) reported@virginmedia Yes but it’s no help if it keeps changing, this is the third estimated time fix it’s shown since Thursday
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devonj07 (@DevonScfc) reported@DJMattPeverell @virginmedia gone all the way down in stoke aswell mate
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megb (@Gbarch1) reported@virginmedia Ok, how about replying to my many messages? We are close to the 48 hour compensation deadline for loss of service and with an apparent 'fix' planned for Monday at 12 you are going to owe alot of people.
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🚴♀️🚴♀️ Jenny 🚴♀️🚴♀️ (@jen_moxon) reportedThe crap I've heard about Virgin Media. I wouldn't go near them