Virgin Media Outage Report in Crawley, West Sussex, England
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The latest reports from users having issues in Crawley come from postal codes RH11 and RH10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Horsham, Redhill, Leatherhead, Caterham, Balcombe, Dorking and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| Crawley |
Total Blackout | |
| Horsham |
Wi-fi | |
| Redhill |
Total Blackout | |
| Crawley |
Internet | |
| Leatherhead |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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1Down5Up
(@BinaryWheels) reported
from
Crawley, England
Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
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Ge
(@Georgiaknipe) reported
from
Broadbridge Heath, England
@virginmedia still awaiting on confirmation for my latest order said it would be here today had nothing in the post and no email to say what’s happening could you help please
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Ge
(@Georgiaknipe) reported
from
Broadbridge Heath, England
@virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
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Ben Barrett
(@BAAAAAAAAAAAAB) reported
from
Crawley, England
@virginmedia making isolation harder with poor/no Wi-Fi
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
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Sue Crayden
(@CraydenSue) reported
from
Leatherhead, England
@virginmedia not very happy with your customer service, why would I pay for something that is not being broadcast
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia Better but seems to a be a daily issue over the last week or so
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Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
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Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Tv and phone also not working
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rachel o'reilly
(@rorpr) reported
from
Dorking, England
Hi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?
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Dean Woods
(@deanwoods) reported
from
Horley, England
Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵
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Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
@VirginMedia_One shameless virgin Media can not help customers #virginmedia
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Kerry Munroe
(@mrsmumbo) reported
from
Tandridge, England
@virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia is your service down in the KT22 area this morning?
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Tucker
(@MartinT45218374) reported
@scazz786 @virginmedia Scazz786, same here I work for a hospital trust from home, and lucky enough to be able to go into an office and get an internet connection. This has a major impact on the service we provide which can be critical to patient and for me perhaps a time to move providers
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CK
(@broomoftrigger) reported
Good evening @virginmedia - it’s almost midnight here in Sofia, Bulgaria, and I’m ending the day in same way as it started: without a mobile phone signal & without mobile data facility. Thought you’d fixed it at one point, but it soon went to crap again. #virginmediadown
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i dont know him ^^^
(@awwwDie) reported
@no_name_964480 @virginmedia Try Sky. It's cheaper and doesn't crash. it shuts down for about 10 seconds around 2:45 am and that's it
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Joanne
(@joanne_l_t) reported
@virginmedia Are automatically crediting clients for loss of service or do we need to register? Still don’t have any?!
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Matronix gaming
(@matronix_gaming) reported
@westerby1 @T3ZZAR @virginmedia In regards to the yellow power light, we detail what the lights mean here but that light would indicate that the router is working but there's some things worth checking. Taken from virgins forums. Message them on WhatsApp and ask for someone to take a look if its not working
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Victoria Parker
(@Vicky_Outsource) reported
@virginmedia your customer service is appalling! Renegotiated my contract with you, first day of new billing period, one of my TiVo boxes stops working. Today, finally fixed, but in doing so now the OTHER one no longer works! How are you making this so difficult?!?!
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Maxwell Ham
(@BoyceBoycee) reported
@virginmedia Total blackout. No Broadband and no TV for 2 consecutive days. We don't want an apology. Just money returned and no leaving fee. How dare you charge money for essential Broadband that ppl are not receiving for days? How dare you charge ppl to leave?
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Emma
(@Emma43568705) reported
@virginmedia Unfortunately I have seen a repeat issue with affording your increasing prices, yet poor internet connection. I apologise, but I am working flat out to justify continuing paying for your problems
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Foxandthebeehive
(@Foxandthebeehi1) reported
@StevenNott @virginmedia Had enough of this rubbish, expensive,unreliable service, we are switching to BT next week...👋
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George Crocket
(@Jamiecrock) reported
@virginmedia Still having issues at 21.30 - it began before I got up at 06.30. Intermittent all day. More off than on!