Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

Virgin Media signals over the past 24 hours, with local activity from Crawley, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Burgess Hill, Caterham, Crawley, and Dorking.

City	Problem Type	Report Time
Redhill	Internet	3 days ago
Redhill	Internet	7 days ago
Burgess Hill	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported 10 minutes ago from Redhill, England

  Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.

• 
  Danny Wootton (@dannyb0y1969) reported 12 minutes ago from Crawley, England

  @virginmedia woke up to no internet this morning, can't get an engineer slot until SATURDAY morning 😰😰😰 do u think being without the internet for FOUR full days is even remotely acceptable? Utterly shocking service. Disgusting.

• 
  Christine Smith (@RoughieSmith) reported 18 minutes ago from Redhill, England

  Almost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them #virginmedia are robbing me not providing the service & I can’t get hold of them, I’m sick of being ripped off

• 
  Trevor Graham (@MrTG_Tweets) reported 18 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  Iain (@Skiddles1985) reported 21 minutes ago from Crawley, England

  @matt_johnson_89 @virginmedia I would take BT/Sky back in an instant if I could, bloody trees blocking the signal means I can’t!

• 
  Charles Brittain (@CharlesB2T) reported 25 minutes ago from Burgess Hill, England

  @virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.

• 
  Richard Frame (@rafthemaster) reported 27 minutes ago from Burgess Hill, England

  @virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs

• 
  lets be agile (@martyncodes) reported 28 minutes ago from East Horsley, England

  @RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system

• 
  Natalie Exley (@Sexley28) reported 30 minutes ago from Crawley, England

  @virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .

• 
  Ge (@Georgiaknipe) reported 30 minutes ago from Broadbridge Heath, England

  @virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 33 minutes ago from Redhill, England

  TWITTER HELP PLEASE Want to bin @virginmedia after 20 odd years loyal usage. Ideally just need a broadband service. How do you go about it. Don’t want to be left with no broadband.

• 
  Richard Frame (@rafthemaster) reported 37 minutes ago from Burgess Hill, England

  @Ben76593214 @virginmedia Where are you getting these “rumours” or are you making it up? Granted Virgin are unhelpful in communicating & keep moving the resolution time (but not until it’s almost reached)

• 
  Lisa 💜💜 (@Mrs_Spurs_1882) reported 38 minutes ago from Horley, England

  @virginmedia trying to report a landline fault. Your web help couldn't be anymore unhelpful and I can stand anymore of your on hold music on the phone. Please advise on what I can do.

• 
  josie🗽 (@josie_milligan) reported 41 minutes ago from Burgess Hill, England

  @virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬

• 
  Daniel Burns (@DanielBurns91) reported 45 minutes ago from Dorking, England

  @virginmedia your phone lines are telling people your call centre are closed! I have had an issue with our bill since we opened our account with you. I was apologised to on the 30th October and ASSURED the credit would be applied to November’s bill. Just been charged full amount!

• 
  Anna Dawson (@AnnaDaw150765) reported 50 minutes ago from Redhill, England

  @AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 53 minutes ago from Burgess Hill, England

  @virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.

• 
  TheRealAngelinaDavey (@anjiMD) reported 53 minutes ago from Crawley, England

  @virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 56 minutes ago from Burgess Hill, England

  @virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.

• 
  Richard Frame (@rafthemaster) reported 60 minutes ago from Burgess Hill, England

  @virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BB (@TheWazzo) reported 2 minutes ago

  @virginmedia @FredWhitbread You didn’t need to send your standard reply, everything you needed to know was in Fred’s post, he’s trying to help you.

• 
  Tom J Jarvis (@TomJJarvis) reported 4 minutes ago

  @virginmedia I was sold Gig2 2Gbps symmetric in June. The upload was never delivered at the contracted speed. After three separate calls got nowhere, your Faults team corrected it, then applied a £6/month surcharge for the speed I had already bought. 1/

• 
  Master Roshi (@MasterRoshi1667) reported 4 minutes ago

  @MelJanie @virginmedia They really are a pack of useless *****. Typical VM. Takes your money and a shite service. We all accept it anyway because they are allowed to get away with it. It doesn’t pay to be loyal any more.

• 
  Adam (@adamebond) reported 8 minutes ago

  @4Viewers The Channel 4 app on Virgin Media 360 isn’t loading. It gets to a title screen and goes no further. Is this an issue on your end or theirs?

• 
  Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported 9 minutes ago

  @virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.

• 
  Dave Rutt (@DaveRutt2) reported 9 minutes ago

  @virginmedia can you help your call centres are useless!!! My sister has moved house as she and her husband are divorced and she has no contact with him. The ac is in his name , but she pays for it. All she wants is the ac to be in her name .. why is this so hard to do 🤬 ?

• 
  Adam (@adamebond) reported 9 minutes ago

  @virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?

• 
  Declan Carty (@declancarty) reported 9 minutes ago

  @IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 13 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 16 minutes ago

  @virginmedia are you trying to call ref my complaint. I believe I am trying to be scammed by people claiming to be from Virgin.

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