Virgin Media outages and service status in Crawley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Crawley, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 8, 12:15 PM GMT+1.
- Internet (54%)
- E-mail (15%)
- Wi-fi (15%)
- Total Blackout (8%)
- TV (8%)
The latest reports from users having issues in Crawley come from postal codes RH11 and RH10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Redhill, Crawley, Horsham, Caterham, Reigate, Dorking, and Headley.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill
|
Internet | 21 hours ago |
|
Crawley
|
3 days ago | |
|
Crawley
|
Wi-fi | 5 days ago |
|
Crawley
|
Internet | 6 days ago |
|
Crawley
|
Total Blackout | 7 days ago |
|
Horsham
|
Internet | 9 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Sonia Jacinto (@SMLJacinto) reported from Salfords, England@virginmedia I have complained... feedback or solving my problem has been none!!!!
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs
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David Rouse (@XxRouseyUkxX) reported from Crawley, England@virginmedia I have it keep happening even when your status page saying there is no issues could it be the modem is faulty
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Peter Prince (@Peterprince) reported from Redhill, England@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
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Emma Cooper (@emcooper2) reported from Tandridge, England@virginmedia I changed my direct debit date to 30th of each month and you failed to tell me it wasn’t going to be effective until next months billing cycle. Now I have charges from my bank. Not a good experience, especially as a new customer. I want my bank charges refunding
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Greyman (Gary A) (@GaryAblett3) reported from Crawley, England@virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.
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Richard 🏁🏴🏳️🌈🇬🇧 (@djtrickster77) reported from Redhill, EnglandVirgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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lets be agile (@martyncodes) reported from East Horsley, England@RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system
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Eddie Vermeer (@Eddie_Vermeer) reported from East Grinstead, England@virginmedia connection is down, your diagnostics state there's a problem and helped me book an engineer but earliest appointment isn't until Tuesday? Seriously? No home phone line for 4/5 days isn't good.
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Christine Smith (@RoughieSmith) reported from Redhill, EnglandAlmost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them # virginmedia are robbing me not providing the service & I can’t get hold of them
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Daniel Burns (@DanielBurns91) reported from Dorking, England@virginmedia your phone lines are telling people your call centre are closed! I have had an issue with our bill since we opened our account with you. I was apologised to on the 30th October and ASSURED the credit would be applied to November’s bill. Just been charged full amount!
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Geoff Low (@iamnotthelotus) reported from Redhill, EnglandUsual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....
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mattieb (@mattie_b83) reported from Crawley, EnglandWhat a load a shit @viginmedia is ! Just spent 13 quid on a movie that wont even play ! So gonna look at different companies virgin media is just expensive crap
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Ge (@Georgiaknipe) reported from Broadbridge Heath, England@virginmedia still awaiting on confirmation for my latest order said it would be here today had nothing in the post and no email to say what’s happening could you help please
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.
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Iain (@Skiddles1985) reported from Crawley, EnglandGet home to find no Internet/WiFi, no TV, stellar service as usual from @virginmedia. Status checker said it would be resolved by 1945, now is says 2330. Last time it was like this, it took almost a whole day to get service back. Glad I have a book to read.....
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@Ben76593214 @virginmedia Where are you getting these “rumours” or are you making it up? Granted Virgin are unhelpful in communicating & keep moving the resolution time (but not until it’s almost reached)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aquanaut 2025 (@aquanauts2019) reported@virginmedia You are going down hill rapidly. Top management need replacing with someone who can sort your company out. I have put off spending an hour plus on the phone to sort out TV pixelation. Also fed up with being fobbed off with secondhand kit. I am out ASAP
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Boyan 🇬🇧 🏳️🌈 (@boyan_london) reported@moonsongenj0yer @virginmedia Can’t even imagine how frustrating that would be, mine is up and running now… I think it could be this heat causing issues but not sure…
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Kingofsalemsdaughter (@salemsdaughters) reportedMishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note irs very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?
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LaurenA (@LRNA11) reported@MartinSLewis Another major issue with Virgin Media (and possibly other similar providers) is that they don’t provide customers an option for “No Roll-on” at the end of the contract. Their reminders are puny and twice I got caught with paying almost double monthly rates after contract. 1/
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Xmarksthespot (@hopskipjumpy) reported@MatthewStadlen @virginmedia Virgin Media are the single most useless, duplicitous, awful company on the planet. I wouldn't piss on them if they were on fire.
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Ryan (@Inevry109) reported@ZiaYusufUK Virgin Media knocked on my door asking if I wanted to change my provider. I asked them to leave. Then I got a delivery leaflet for the local takeaway through the letterbox. I've never felt more harassed in my life.
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Ross Tristram (@rosstristram) reported@Ofcom @Ofcom trousered £28m for themselves. Just as bad as @virginmedia 2 peas in a pod
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Nathan Gage (@NathanGage15) reported@virginmedia @BonesE78 My contract is about to expire I won't be renewing it as the best price they can do is double what I'm currently paying however a new customer can get the same package for £10pm cheaper than what I'm currently paying.
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Tariq Mahmood (@tariqm786) reported@virginmedia can someone contact me please. Problems with my home internet seems to be becoming a more regular occurrence. Tried your call centre but it’s now closed!
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Rosario Munday (@RosMunday27) reported@virginmedia glad Virgin have been taken to task. It took me months to leave, services cut off for no reason, I'm disabled left me without a phone when I complained they would put me on hold and cut me off My last complaint wasn't even acknowledged let alone dealt with! Shameful