Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Caterham, Dorking, and Redhill.

City	Problem Type	Report Time
Crawley	Wi-fi	1 day ago
Caterham	Internet	3 days ago
Crawley	Internet	3 days ago
Crawley	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  korondi joco (@korondijoco) reported 3 minutes ago from Horley, England

  @virginmedia At that time only 2 devices were connected. The wifi is pretty much useless, constantly loosing connection. The speed over wifi is extremely low. Do you think it might be an issue with the router?

• 
  Noplace4heroes (@tillett81) reported 3 minutes ago from Edenbridge, England

  @virginmedia Come on virgin media stop all the scams coming along I’ve just had another one phoned me up to say but I’m having problems with my Internet again And want me to log into my computer Take control of it we pay for this service and we want to be protected by you so plz

• 
  TheRealAngelinaDavey (@anjiMD) reported 6 minutes ago from Crawley, England

  @virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.

• 
  Iain (@Skiddles1985) reported 7 minutes ago from Crawley, England

  Get home to find no Internet/WiFi, no TV, stellar service as usual from @virginmedia. Status checker said it would be resolved by 1945, now is says 2330. Last time it was like this, it took almost a whole day to get service back. Glad I have a book to read.....

• 
  Greyman (Gary A) (@GaryAblett3) reported 9 minutes ago from Crawley, England

  @virginmedia I’m sorry but that’s goal post moving. I’m not accepting that as a valid response. If you’re paid money for a service I expect a half decent service. This is 60% of what we are paying for. Also, I complained over the phone and you never responded to my complaint.

• 
  Jeff Webber (@jettypaul71) reported 10 minutes ago from Burgess Hill, England

  @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

• 
  Danny Wootton (@dannyb0y1969) reported 22 minutes ago from Crawley, England

  @virginmedia woke up to no internet this morning, can't get an engineer slot until SATURDAY morning 😰😰😰 do u think being without the internet for FOUR full days is even remotely acceptable? Utterly shocking service. Disgusting.

• 
  Alison Braganza 🌟💙 (@alibeeson) reported 22 minutes ago from Crawley, England

  @virginmedia Thanks John. This is really poor service though, when we called your customer services yesterday they said there was no problem & nothing they could do. An estimated fix date? For your deaf and hard of hearing customers, this isn’t good enough I’m afraid @scope @RNID

• 
  susan vinnicombe (@mersthamsue) reported 23 minutes ago from Redhill, England

  @virginmedia would you have called us regarding the upgrade to our service from 4G to 5G today? Please advise

• 
  Lee Millard (@leemillard1979) reported 32 minutes ago from Crawley, England

  @virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.

• 
  josie🗽 (@josie_milligan) reported 32 minutes ago from Burgess Hill, England

  @virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬

• 
  Lee Millard (@leemillard1979) reported 37 minutes ago from Crawley, England

  @virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..

• 
  Andy Cowen (@RealAndyCowen) reported 39 minutes ago from Redhill, England

  @virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!

• 
  Peter Prince (@Peterprince) reported 40 minutes ago from Redhill, England

  @virginmedia since supposedly upgrading the network in #reigate on 5th November broadband is constantly dropping out and to make matters worse customer service is uncontactable. What are you doing to provide a consistent broadband service

• 
  Robert groves (@Robert_Groves69) reported 43 minutes ago from Crawley, England

  @virginmedia no service again sort it out virgin, #useless #nohelpinsight

• 
  Richard Frame (@rafthemaster) reported 47 minutes ago from Burgess Hill, England

  @virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)

• 
  Christine Smith (@RoughieSmith) reported 51 minutes ago from Redhill, England

  Almost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them #virginmedia are robbing me not providing the service & I can’t get hold of them, I’m sick of being ripped off

• 
  marnie isabella ☀︎︎ (@marnieisabella_) reported 51 minutes ago from Tandridge, England

  Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

• 
  Howie Mac™ ©️ (@HowieMac77) reported 52 minutes ago from Crawley, England

  @virginmedia Can U Tell Me Why U Putting A Wrong Address On A Delivery Results In You Telling Me I Have To Drive To A Depot 20 Miles Away 2 Pick The Parcel Up Or Cancel My Order

• 
  JAKE (@JAKES_PHOTOS) reported 53 minutes ago from Redhill, England

  So as some may know I work at a computer repair shop and there have been a rise in online scams this last few weeks. Especially people claiming to be from @virginmedia regarding slow internet speed If it sounds suspicious hang up. @SurreyPolice #ScamAlert

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported 2 minutes ago

  @virginmedia you don’t bother looking after loyal customers do you ? want to offer my renewal for more than what I can get as a new customer

• 
  andy spinoza (@andyspin) reported 3 minutes ago

  @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 4 minutes ago

  @ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  faye (@fayfreddie10) reported 4 minutes ago

  @virginmedia @moonpeach212 @virginmedia why don't you just release people from contracts when you cannot provide a good service.. ive had enough and will contact the Ombudsman now..

• 
  Movies4life (@Moviestvlife) reported 5 minutes ago

  @virginmedia I’ve had no WiFi for 2 days you’re now saying it’s gonna take until Friday to fix

• 
  CliveR (@CliveR39) reported 5 minutes ago

  @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

• 
  Seph (@sephiroth17181) reported 8 minutes ago

  @wrighty1707 @virginmedia the company is a complete joke, i was paying £56 a month for 1gig and the last 2 months were atrocious for connection the best they could do was send patronising emails saying it was my issue, so i switched to EE 1.6gig for £35 a month with unlimited mobile data to boot

• 
  Damian Hastie (@DamianHastie) reported 9 minutes ago

  @virginmedia do you want help with your customer service bot? It would appear that you must be losing a lot of revenue with current setup. I could improve your service quickly & make a significant increase on your bottom line. I need 2 additional boxes, can't add to my account!

• 
  Jenny Barstow (@BarstowJenny) reported 11 minutes ago

  @virginmedia no service for 32 days appointments booked but for wrong issue, every time I go in chat I get different reasons but nothing comes of it. complaints resolved with no communication with me, all I get is we are dealing with it, to say I’m fuming is an understatement

• 
  Sharon Williams (@SharonWill65057) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV53 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies