Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Burgess Hill, Caterham, Crawley, and Dorking.

City	Problem Type	Report Time
Redhill	Internet	2 days ago
Burgess Hill	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Dean Woods (@deanwoods) reported 2 minutes ago from Horley, England

  Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵

• 
  Samuel Goddard (@SamuelGoddard17) reported 2 minutes ago from Crawley, England

  @zeninternet after 15 years. 5 phone calls later, 3 hours of being on hold, I have finally managed to cancel my @virginmedia account. Look forward to using my new internet connection with you!

• 
  Richard Frame (@rafthemaster) reported 7 minutes ago from Burgess Hill, England

  @virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving

• 
  Angie💙 (@Angelaf61260621) reported 11 minutes ago from Redhill, England

  @virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm

• 
  Martin Cooper (@mr_coops) reported 11 minutes ago from East Grinstead, England

  @TrekinTech @virginmedia Looks like a Wi-fi problem ;)

• 
  Natalie Exley (@Sexley28) reported 16 minutes ago from Crawley, England

  @virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

• 
  JoelTheEntertainer (@EntertainerJoel) reported 18 minutes ago from Redhill, England

  @virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.

• 
  Lee Millard (@leemillard1979) reported 20 minutes ago from Crawley, England

  @virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..

• 
  Robert groves (@Robert_Groves69) reported 27 minutes ago from Crawley, England

  @virginmedia no service again sort it out virgin, #useless #nohelpinsight

• 
  Anna Dawson (@AnnaDaw150765) reported 31 minutes ago from Redhill, England

  @virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏

• 
  Ollie Jeffery (@JefferyOllie) reported 32 minutes ago from Redhill, England

  @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

• 
  Sonia Jacinto (@SMLJacinto) reported 36 minutes ago from Salfords, England

  @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

• 
  Angie💙 (@Angelaf61260621) reported 41 minutes ago from Redhill, England

  @virginmedia @virginhelp appalling service again from your customer services team. 84 year old disabled lady. Has a call system, which is now connected through broadband. Delayed installation! When installed constant problems! 1/2

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 44 minutes ago from Burgess Hill, England

  @virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.

• 
  Emma Cooper (@emcooper2) reported 46 minutes ago from Tandridge, England

  @virginmedia I changed my direct debit date to 30th of each month and you failed to tell me it wasn’t going to be effective until next months billing cycle. Now I have charges from my bank. Not a good experience, especially as a new customer. I want my bank charges refunding

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 47 minutes ago from Redhill, England

  TWITTER HELP PLEASE Want to bin @virginmedia after 20 odd years loyal usage. Ideally just need a broadband service. How do you go about it. Don’t want to be left with no broadband.

• 
  Dean Woods (@deanwoods) reported 54 minutes ago from Horley, England

  @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

• 
  David Rouse (@XxRouseyUkxX) reported 55 minutes ago from Crawley, England

  @virginmedia I have it keep happening even when your status page saying there is no issues could it be the modem is faulty

• 
  Stitch Music (@StitchMusicGFI) reported 57 minutes ago from Crawley, England

  @virginmedia We have spoke to everyone… you’re just doing a bad job… you need to sort your staff because they’re all lazy bastards who clearly just can’t be bothered… it’s been 2 months… you credit our account but that doesn’t make up for it

• 
  Charles Brittain (@CharlesB2T) reported 59 minutes ago from Burgess Hill, England

  @virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported 4 minutes ago

  @virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.

• 
  Virgin Media News (@VirginMediaNews) reported 5 minutes ago

  A persistent hum is keeping families awake at night in Clondalkin. Residents living near the Echelon data centre have complained of broken sleep and frustration, with the EPA instructing the company to investigate the source of the noise and measures to reduce it. More on Virgin Media PLAY.

• 
  Paddy Sweeney (@PaddySw99745534) reported 9 minutes ago

  @virginmedia @_JIMBO55 What do I do with your faulty equipment. I will soon be cancelling your awful service and requesting a refund for the period without service. Should I involve my barrister or will you sort this out.

• 
  Irate_Jobbie (@Irate_Jobbie) reported 11 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  William (@William232393) reported 14 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  Caz (@caz_fizz) reported 18 minutes ago

  @MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.

• 
  Connor gower (@Connorgower3) reported 19 minutes ago

  I have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia

• 
  Paddy Sweeney (@PaddySw99745534) reported 19 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

• 
  A Serial Investor🪙📈🏡 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿⚡️ (@ASerialInvestor) reported 20 minutes ago

  I’m getting starlink installed, sick of Virgin media Any followers have it and can you give me any good, bad , indifferent feedback. Not bothered about the cost….. …..if it’s good it good 🤝

• 
  Lifes MIS-Takes (@alan_reddish) reported 21 minutes ago

  Need some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!