Virgin Media outages and service status in Crawley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (25%)
- Total Blackout (25%)
- Wi-fi (25%)
- TV (25%)
The latest reports from users having issues in Crawley come from postal codes RH10 and RH11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Redhill, Caterham, Maidenbower, Crawley, East Grinstead, Godstone, Burgess Hill, and Balcombe.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill
|
Internet | 6 days ago |
|
Caterham
|
Internet | 8 days ago |
|
Maidenbower
|
Wi-fi | 9 days ago |
|
Redhill
|
Internet | 10 days ago |
|
Crawley
|
TV | 12 days ago |
|
Caterham
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.
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Steven (@Stevenorient) reported from Crawley, England@Gatwick_Airport @virginmedia awful WiFi at South Terminal, not great advert for Virgin.
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Harvey (@hms1967) reported from Crawley, England@virginmedia #badservice I have just called in to get a PAC code and after asking for it and explaining it was due to changing job so no service in area was hung up on!! How
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Peter Prince (@Peterprince) reported from Redhill, England@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.
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Rob Procter (@RobertProcter) reported from East Grinstead, England@virginmedia Thanks for coming back to me. It’s just my internet is going slow again probably for about the tenth time I’ve had to call in the last 12 months. So I wanted them to check to see what’s wrong with it. Many thanks, rob
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stonerbeagle37 (@MarkRStoner) reported from Horley, England@virginmedia Be good to know why we are getting so many issues over past few weeks it’s very frustrating 🤓
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Charlie Toon (@Charlie_A_Toon) reported from Crawley, EnglandIs your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise
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Natalie Exley (@Sexley28) reported from Crawley, England@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
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TheRealAngelinaDavey (@anjiMD) reported from Crawley, England@virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.
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stonerbeagle37 (@MarkRStoner) reported from Horley, England@virginmedia Great well this happened a few weeks ago too so be good to not lose my service again.
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Robert groves (@Robert_Groves69) reported from Crawley, England@virginmedia no service again sort it out virgin, #useless #nohelpinsight
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..
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Tony Woodley (@zimoza90) reported from Burgess Hill, England@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
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stonerbeagle37 (@MarkRStoner) reported from Horley, England@richardbranson @virginmedia can you get an engineer to visit the exchange box at RH68GD as myself and neighbours all gone down again. Your customer services don’t seem to understand and think it’s a router issue. Thanks.
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lets be agile (@martyncodes) reported from East Horsley, England@RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
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Dean Woods (@deanwoods) reported from Horley, EnglandNot sure about Virgin Media's new "Intelligent Wi-Fi" update. Devices now regularly lose connection which wasn't a problem before 🤔
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Natalie Exley (@Sexley28) reported from Crawley, England@virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dirk Diggler (@dirkdiggler44) reported@virginmedia This has already been escalated to the ‘relevant team’ twice but here we still are no answers and no help
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Jane Adams (@ladyjanesailor) reported@virginmedia no Internet all day today in Liss, Hants. Off until tomorrow 11am...24hrs. What the hell is the problem?
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vicky🤓 (@bellachu1984) reported@virginmedia Just massive load of stuff comes up that I have no time to read all you’ve done is send me around the houses all day do you honestly think that this is acceptable I’m absolutely disgusted with your service and they way you’ve treated me your taking the mick
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Emma Frances (@emmatweethart) reported@virginmedia Internet not working in area- would the storm have affected this? Technician booked for Sunday but need internet for work!
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Sarah Davenport (@sarahdavs) reported@virginmedia Or call the line to cancel my contract as I’ve reached the end of my tether? However that won’t be necessary as according to your operative today it’s all down to a person in my postcode connecting to Virgin today .. woo hoo!
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Allotment6 (@Bingocrazy12) reported@virginmedia hi there. After the storm we have phone issues ie no dial tone and have even tried a old fashioned phone. Tried to report and your website is stuck in a loop so unable to report. Help some of us still use a landline
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♓ℒąrą աąɫʂóɳ♓ (@LaLadybird2005) reported@virginmedia I have been having non stop issues with my broadband since the 12/12/21. I am constantly being told its being looked into but no change and have connection loss at least 3 times a day. No compensation is offered as it doesn’t last 24hrs which is a joke as I am not
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Evo 🇬🇧 (@Evo8773) reported@virginmedia Hi between 8am -noon I think. Internet went off the other day, but my neighbours stayed on, so I thought my Linksys router was at fault so reset it to start a new network. Anyway my hub4 is showing a solid bright white light and it won’t reset from modem mode to router. 1/2
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largie75 (@largie75) reported@virginmedia your customer service is awful. I've been passed pillow to post yet again and I only want to remove a booster. I've had issues last week, which were sorted brilliantly by a lad in your Stockton on Tees centre. Currently I'm going around the world!! Unreal. 😳
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Carl Tovey (@MisterTovey) reported@virginmedia you lost at least one customer today. Well done! #newcustomersonly #cityfibre