Virgin Media outages and service status in Crawley, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Sep 4, 9:50 AM GMT+1.
- Internet (71%)
- Wi-fi (14%)
- TV (14%)
The latest reports from users having issues in Crawley come from postal codes RH11 and RH10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Caterham, Crawley, Dorking, and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill
|
Internet | 6 days ago |
|
Caterham
|
TV | 11 days ago |
|
Crawley
|
Wi-fi | 12 days ago |
|
Caterham
|
Internet | 14 days ago |
|
Crawley
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
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Tony Woodley (@zimoza90) reported from Burgess Hill, England@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.
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David Rouse (@XxRouseyUkxX) reported from Crawley, England@virginmedia I have it keep happening even when your status page saying there is no issues could it be the modem is faulty
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Dean Woods (@deanwoods) reported from Horley, EnglandArgh, not what I need right now. Virgin Media broadband connection outage 📶❌😵
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Service please (@Unhappyconsume1) reported from Crawley, England@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
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1Down5Up (@BinaryWheels) reported from Crawley, EnglandTop tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode
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Greyman (Gary A) (@GaryAblett3) reported from Crawley, England@virginmedia I’m sorry but that’s goal post moving. I’m not accepting that as a valid response. If you’re paid money for a service I expect a half decent service. This is 60% of what we are paying for. Also, I complained over the phone and you never responded to my complaint.
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs
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susan vinnicombe (@mersthamsue) reported from Redhill, England@virginmedia would you have called us regarding the upgrade to our service from 4G to 5G today? Please advise
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.
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Geoff Low (@iamnotthelotus) reported from Redhill, EnglandUsual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....
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Charlie Toon (@Charlie_A_Toon) reported from Crawley, EnglandIs your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise
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Craig Freeman (@craigdfreeman) reported from Redhill, England@virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!
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Tracey Franklin (@Traceywith_an_e) reported from Redhill, England@virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia we're getting really slow WiFi speeds on all Apple devices using the new Hub 3.0. Android devices are okay. It's just iPhones and iPads that are on a go slow. Any advice/tips to solve this?
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Harvey (@hms1967) reported from Crawley, England@virginmedia #badservice I have just called in to get a PAC code and after asking for it and explaining it was due to changing job so no service in area was hung up on!! How
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Robert groves (@Robert_Groves69) reported from Crawley, England@virginmedia no service again sort it out virgin, #useless #nohelpinsight
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tom J Jarvis (@TomJJarvis) reported@virginmedia I was sold Gig2 2Gbps symmetric in June. The upload was never delivered at the contracted speed. After three separate calls got nowhere, your Faults team corrected it, then applied a £6/month surcharge for the speed I had already bought. 1/
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^Gavstar^ (@Englandgav) reportedHey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue
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Chris Howarth (@ChrisHo67643471) reportedAnyone else have issues with virgin media? God awful customer service
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Nick Morris (@nickjmorris_3) reported@virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?
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maxine wilson 🇬🇧🇬🇧🇬🇧 (@maxinewilson121) reportedI have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.
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Crystal Q (@MizzCQ) reported@virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.
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🏴 Simon Forsyth 🏴 (@superbairn) reported@virginmedia are you trying to call ref my complaint. I believe I am trying to be scammed by people claiming to be from Virgin.
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Lord Lee Harding (@leeharding1980) reported@virginmedia Hello.... The Sky Sports News channel on the Sky Sports app is lagging and the audio keeps cutting out... I've contacted Sky, they told me to contact you as the account is a Virgin Media... Can you help?
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Vocal and Proud (@Vocalandproudx) reported@virginmedia Shameful service. I’ve contacted you DAILY and STILL no resolution for my inconsistent internet connection. It’s been 6months now. DSAR request promised, still waiting. Enough is enough. Escalating to @Ofcom
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James (Jim) Naismith (@JHNaismith) reportedUsually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.