Virgin Media Outage Report in Crawley, West Sussex, England
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The latest reports from users having issues in Crawley come from postal codes RH10 and RH11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Redhill, East Grinstead, Godstone, Burgess Hill, Balcombe and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Wi-fi | |
| Crawley |
Total Blackout | |
| Redhill |
Internet | |
| East Grinstead |
Internet | |
| Crawley |
Internet | |
| Godstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Great well this happened a few weeks ago too so be good to not lose my service again.
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Peter Prince
(@Peterprince) reported
from
Redhill, England
@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
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Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
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Charlie Toon
(@Charlie_A_Toon) reported
from
Crawley, England
Is your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise
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Robert groves
(@Robert_Groves69) reported
from
Crawley, England
@virginmedia no service again sort it out virgin, #useless #nohelpinsight
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia it’s happened again our internet is down and it’s not your router. You are working in the area of RH68GD please send engineer as before to sort out exchange box. Yes I have rang customer services and they are still useless.
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Dean Woods
(@deanwoods) reported
from
Horley, England
Not sure about Virgin Media's new "Intelligent Wi-Fi" update. Devices now regularly lose connection which wasn't a problem before 🤔
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Claire
(@wotawomandiary) reported
from
Crawley, England
@virginmedia Not sure what that means, but I’ve called three times and I have the same message saying you are aware of the problem
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Be good to know why we are getting so many issues over past few weeks it’s very frustrating 🤓
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TheRealAngelinaDavey
(@anjiMD) reported
from
Crawley, England
@virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.
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Claire
(@wotawomandiary) reported
from
Crawley, England
No internet in my area for 5 days now @virginmedia this really sucks!!!! #RH10 #NoInternet #VirginMedia
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.
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Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
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lets be agile
(@martyncodes) reported
from
East Horsley, England
@RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system
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Steven
(@Stevenorient) reported
from
Crawley, England
@Gatwick_Airport @virginmedia awful WiFi at South Terminal, not great advert for Virgin.
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@richardbranson @virginmedia can you get an engineer to visit the exchange box at RH68GD as myself and neighbours all gone down again. Your customer services don’t seem to understand and think it’s a router issue. Thanks.
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Harvey
(@hms1967) reported
from
Crawley, England
@virginmedia #badservice I have just called in to get a PAC code and after asking for it and explaining it was due to changing job so no service in area was hung up on!! How
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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E.R. Whittingham
(@erwhittingham) reported
@virginmedia An engineer came out Friday to fix Nan's loss of connection and he discovered what the problem was.
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E.R. Whittingham
(@erwhittingham) reported
@virginmedia My mum is trying to raise a complaint on behalf of my elderly nan, after she lost Internet and landline connection due to a Virgin engineer who was visiting next door's property.
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🔰Glenn🔰
(@chefmurph1991) reported
@virginmedia any help on how to access Disney Plus on my 360 box, it isn't showing up anywhere
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mandy priest
(@lakingsfan82) reported
@virginmedia Just done that & it said there’s no problems with any service in the area
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Sonia Hidalgo
(@SooniaHm) reported
@virginmedia Maybe if you would allow people to cancel on the first call and without excruciating questioning there wouldn’t be such a high volume of calls.
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Toto Di Vita
(@TotoDiVita) reported
@ConstableChaos @virginmedia I even put a complaint in to @virginmedia they said they’d investigated & could find NO RECORD of the call or the promise to post a router… they’re now pestering me to send it back… I should probably refer them back to the email saying they never posted one or had a record 2/2
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kevinreilly
(@kevinreilly32) reported
@virginmedia and again internet down for a third time today..I would advise people not to touch this very poor service
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Carlo
(@Pegnarista) reported
from
Stanstead Abbotts, England
@virginmedia You are the worst. 1. Never once asked me to DM my account details so you can look into and resolve privately. 2. Paid no attention to my first tweet, in effect advising me to continue to do the very thing I complained about telephone call after telephone call Pathetic.
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The man
(@nofksgiven81) reported
@virginmedia Had more unpleasant dealings with your customer service, so apparently having intermittent connection for 6 months is ok, you are a disgrace of a company, no one can be truthful & tell me why I still have issues for over half a year,
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Darren Brooks
(@DarrenBr00ks) reported
@virginmedia Yes cancellation was all arranged but seems to have gone wrong somehow Will call again and see what can be done. Seems off that service has been turned off but still taking payments