Virgin Media Outage Report in Crawley, West Sussex, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Caterham, Maidenbower, Crawley, East Grinstead, Godstone, Burgess Hill, and Balcombe.

City	Problem Type	Report Time
Redhill	Internet	3 days ago
Caterham	Internet	5 days ago
Maidenbower	Wi-fi	6 days ago
Redhill	Internet	7 days ago
Crawley	TV	9 days ago
Caterham	Internet	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Anna Dawson (@AnnaDaw150765) reported 30 seconds ago from Redhill, England

  @virginmedia Tv and phone also not working

• 
  Glen Battams© (@dyllan08) reported 1 minute ago from Burgess Hill, England

  @virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin

• 
  Service please (@Unhappyconsume1) reported 7 minutes ago from Crawley, England

  @virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months

• 
  Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported 14 minutes ago from Redhill, England

  Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr

• 
  Anna Dawson (@AnnaDaw150765) reported 20 minutes ago from Redhill, England

  @AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless

• 
  Sonia Jacinto (@SMLJacinto) reported 23 minutes ago from Salfords, England

  @virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!

• 
  Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported 24 minutes ago from Redhill, England

  Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.

• 
  Martin Cooper (@mr_coops) reported 25 minutes ago from East Grinstead, England

  @TrekinTech @virginmedia Looks like a Wi-fi problem ;)

• 
  Sonia Jacinto (@SMLJacinto) reported 26 minutes ago from Salfords, England

  @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

• 
  Jeff Webber (@jettypaul71) reported 27 minutes ago from Burgess Hill, England

  @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

• 
  Sonia Jacinto (@SMLJacinto) reported 33 minutes ago from Salfords, England

  @virginmedia I have complained... feedback or solving my problem has been none!!!!

• 
  Anna Dawson (@AnnaDaw150765) reported 34 minutes ago from Redhill, England

  @virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem

• 
  Vishal Aggarwal 🧢 (@vishalagga) reported 39 minutes ago from Crawley, England

  @virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be

• 
  Ben Barrett (@BAAAAAAAAAAAAB) reported 39 minutes ago from Crawley, England

  @virginmedia making isolation harder with poor/no Wi-Fi

• 
  Sonia Jacinto (@SMLJacinto) reported 40 minutes ago from Salfords, England

  @virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!

• 
  Anna Dawson (@AnnaDaw150765) reported 43 minutes ago from Redhill, England

  @virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏

• 
  Anna Dawson (@AnnaDaw150765) reported 50 minutes ago from Redhill, England

  @virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise

• 
  Dean Woods (@deanwoods) reported 50 minutes ago from Horley, England

  Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵

• 
  1Down5Up (@BinaryWheels) reported 57 minutes ago from Crawley, England

  Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.

• 
  Andy Cowen (@RealAndyCowen) reported 60 minutes ago from Redhill, England

  @virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Strodtbeck (@Tom_Strodtbeck) reported 4 minutes ago

  @virginmedia Yeah this @virginmedia. This is the problem mate.

• 
  JulieH (@eirwenjulia) reported 4 minutes ago

  @janehamilton22 @virginmedia Is yours still down. Mine is I'm trying to check with others.

• 
  Joanne H (@123a_123z) reported 4 minutes ago

  @virginmedia Thanks for closing our on-going complaint without our consent. We’ll be going to the ombudsman now. Terrible service since Nov (and our neighbours). Had to work from another location today. Lies after lies, promises after promises

• 
  Colin Green (@ColinRGreen) reported 10 minutes ago

  @virginmedia Time to get a new ISP. This is the 6th outage in a couple of months. Bills going up and can't even get a service.

• 
  Ben (@BendyBen999) reported 13 minutes ago

  @Gohbloke @virginmedia Seen it. Check out my tweet . Their CEO is quiet about it and the attitude to customers is terrible

• 
  Shayan Sardarizadeh (@Shayan86) reported 14 minutes ago

  @zveljka @virginmedia Never

• 
  Joanne H (@123a_123z) reported 15 minutes ago

  @virginmedia Thanks for closing our on-going complaint without our consent. We’ll be going to the ombudsman now. Terrible service since Nov (and our neighbours). Had to work from another location today. You said it would be resolved by Saturday. Pressure to close c

• 
  martin (@martinmal81) reported 16 minutes ago

  @virginmedia Thank god you put prices up to deliver a better service 🙏 🙌 👏

• 
  Mostly Hearts (@iain_mac) reported 22 minutes ago

  @scottiewilson @hmfcalum @virginmedia Ah well, in that case it's the network that's the problem. Vote with your feet.

• 
  Eitu Taera (@zveljka) reported 22 minutes ago

  @Shayan86 @virginmedia They are apologising. Did they consider reducing the bill since they weren't able to provide you with the service you're paying for?