Virgin Media Outage Report in Crawley, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Crawley come from postal codes RH11 and RH10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Reigate, Leatherhead, Redhill, Balcombe, Crawley, Horsham, Caterham, Dorking and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Reigate |
Internet | |
| Leatherhead |
Internet | |
| Redhill |
Internet | |
| Balcombe |
Internet | |
| Crawley |
Internet | |
| Crawley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
-
Service please
(@Unhappyconsume1) reported
from
Crawley, England
@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
-
Ge
(@Georgiaknipe) reported
from
Broadbridge Heath, England
@virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order
-
1Down5Up
(@BinaryWheels) reported
from
Crawley, England
Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
-
Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
-
Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
@VirginMedia_One shameless virgin Media can not help customers #virginmedia
-
Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
-
Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
-
Ge
(@Georgiaknipe) reported
from
Broadbridge Heath, England
@virginmedia still awaiting on confirmation for my latest order said it would be here today had nothing in the post and no email to say what’s happening could you help please
-
Dean Woods
(@deanwoods) reported
from
Horley, England
Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵
-
Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
-
Kerry Munroe
(@mrsmumbo) reported
from
Tandridge, England
@virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!
-
Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
-
Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
-
Sue Crayden
(@CraydenSue) reported
from
Leatherhead, England
@virginmedia not very happy with your customer service, why would I pay for something that is not being broadcast
-
Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia Better but seems to a be a daily issue over the last week or so
-
Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia is your service down in the KT22 area this morning?
-
Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
-
Ben Barrett
(@BAAAAAAAAAAAAB) reported
from
Crawley, England
@virginmedia making isolation harder with poor/no Wi-Fi
-
rachel o'reilly
(@rorpr) reported
from
Dorking, England
Hi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?
-
JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
chris bell
(@CCbelly2) reported
@virginmedia So you admit new customers get better deal i joined 19 yrs ago before was virgin so you never offered me a new customers deal again your brushing me off about new customers getting a better deal about half the price to what I was offered
-
Toby Batchelor
(@TobyBatchelor) reported
@virginmedia Channel 527 doesn’t work and your options for reporting an issue aren’t getting me anywhere as they are sending me in circles!!!
-
Joan Maduixa
(@HyperV1sor) reported
@virginmedia I already raised an incident. I want to talk to someone and get out of my contract with you. Since you’re failing to fulfil the service you offer
-
JUNIOR C
(@JuniorCOnline) reported
I switched to @virginmedia for broadband cos I thought it was gonna be so good, but it’s actually a pile of ****.
-
Matt
(@intraflay) reported
@virginmedia I don’t get which part u don’t understand when I say I’ve been trying via the route you’re directing me down, on multiple occasions, but to no avail - which is exactly why I tweeted you in the first place. It was my last resort. Forget it. Not surprised. **** company & service.
-
Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone line is an absolute disgrace. Issues with our broadband... an automated message isn’t going to resolve. All you offer is an automated message then hang up.
-
Neetu
(@NeetuDhillon9) reported
@virginmedia I will be contacting the financial ombudsman to get the proper compensation for the 4 weeks inconvenience and lack of resolving this issue.
-
Claire Nowak
(@_ClaireNowak) reported
@virginhelp Hi, we signed up to virgin media at start of month, with an offer of £50 off bill or a Google nest audio. The Google nest audio shows on my web sign up summary email but never recieved... Any ideas? Help?
-
Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.
-
Laurie Turner
(@LaurieBT926) reported
Anyone else have issues with poor broadband from @virginmedia? Anyone recommendations for decent broadband with out long term coverage issues? (As advised by #virginmedia ) where you don't have to pay more for the service you should be already getting!