Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Burgess Hill, Caterham, Crawley, and Dorking.

City	Problem Type	Report Time
Redhill	Internet	2 hours ago
Burgess Hill	Internet	13 days ago
Caterham	TV	18 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Colin Maddocks (@colin_maddocks) reported 39 seconds ago from Crawley, England

  90 mins on hold to speak to @virginmedia about renewing, and they hang up on me. Maybe I should be thinking about cancelling instead. Livid!

• 
  Anna Dawson (@AnnaDaw150765) reported 6 minutes ago from Redhill, England

  @virginmedia Tv and phone also not working

• 
  sophie (@sophieholmes_) reported 6 minutes ago from Horley, England

  @virginmedia can you confirm what the issue is with wifi in the RH6 area please?

• 
  Mitch (@ColynMitchell) reported 7 minutes ago from Crawley, England

  @virginmedia Reboot temporarily increased the speed but nothing near the service I was getting in the past. I work from home a need fast connection. So need this sorted out please.

• 
  Lee Millard (@leemillard1979) reported 10 minutes ago from Crawley, England

  @virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..

• 
  Sonia Jacinto (@SMLJacinto) reported 18 minutes ago from Salfords, England

  @virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!

• 
  Lisa 💜💜 (@Mrs_Spurs_1882) reported 19 minutes ago from Horley, England

  @virginmedia trying to report a landline fault. Your web help couldn't be anymore unhelpful and I can stand anymore of your on hold music on the phone. Please advise on what I can do.

• 
  rachel o'reilly (@rorpr) reported 25 minutes ago from Dorking, England

  Hi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?

• 
  Natalie Exley (@Sexley28) reported 28 minutes ago from Crawley, England

  @virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

• 
  Andy Cowen (@RealAndyCowen) reported 33 minutes ago from Redhill, England

  @virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!

• 
  Tracey Franklin (@Traceywith_an_e) reported 35 minutes ago from Redhill, England

  @virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.

• 
  Ollie Jeffery (@JefferyOllie) reported 38 minutes ago from Redhill, England

  @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

• 
  Answers in Reason (@answersinreason) reported 39 minutes ago from Redhill, England

  @virginmedia Yeah, I'm sure they thought long and hard about that one... Services continue to get worse, prices continue to go up under the guise of making them better but never actually do, only new customers get good deals and discount, loyalty not rewarded at all.

• 
  Greyman (Gary A) (@GaryAblett3) reported 41 minutes ago from Crawley, England

  @virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.

• 
  Christine Smith (@RoughieSmith) reported 45 minutes ago from Redhill, England

  Almost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them #virginmedia are robbing me not providing the service & I can’t get hold of them, I’m sick of being ripped off

• 
  Richard Frame (@rafthemaster) reported 47 minutes ago from Burgess Hill, England

  @AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away

• 
  Vishal Aggarwal 🧢 (@vishalagga) reported 49 minutes ago from Crawley, England

  @virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be

• 
  Anna Dawson (@AnnaDaw150765) reported 52 minutes ago from Redhill, England

  @virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏

• 
  Adam Dolphin (@itsmeinleek) reported 53 minutes ago from Redhill, England

  @virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.

• 
  1Down5Up (@BinaryWheels) reported 59 minutes ago from Crawley, England

  Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 9 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  Unainstein (@AstonVillaDoge) reported 10 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Russell Frew (@rhfrew) reported 11 minutes ago

  @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

• 
  John McClave (@johnmc32) reported 11 minutes ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  GunnerF77ox🦊 (@ifoxy1977) reported 14 minutes ago

  Hello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia

• 
  Stephen Maddock (@stephenm68) reported 14 minutes ago

  @alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.

• 
  BirchillsBoy (@BirchillsBoy) reported 15 minutes ago

  It's later this month I can put my notice in with Virgin Media. £40 a month for just broadband is too much. Speed is fast and the service has been good, but I am now running a 5G router alongside from Three at £11 a month rising to £22 next year. Similar speeds. Financial decision.

• 
  william (@william27504693) reported 19 minutes ago

  @LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result

• 
  Adam (@adamebond) reported 21 minutes ago

  @virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?

• 
  Magnolia’s Art (@Magnoli23215778) reported 23 minutes ago

  @elldivino @virginmedia ****!