Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Horsham, Redhill, Burgess Hill, Caterham, Maidenbower, East Grinstead, and Godstone.

City	Problem Type	Report Time
Crawley	Internet	2 days ago
Horsham	Internet	5 days ago
Redhill	Wi-fi	6 days ago
Burgess Hill	E-mail	7 days ago
Crawley	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Danny Wootton (@dannyb0y1969) reported 3 minutes ago from Crawley, England

  @virginmedia woke up to no internet this morning, can't get an engineer slot until SATURDAY morning 😰😰😰 do u think being without the internet for FOUR full days is even remotely acceptable? Utterly shocking service. Disgusting.

• 
  Natalie Exley (@Sexley28) reported 5 minutes ago from Crawley, England

  @virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

• 
  Trevor Graham (@MrTG_Tweets) reported 7 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  Adam Dolphin (@itsmeinleek) reported 9 minutes ago from Redhill, England

  @virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.

• 
  Natalie Exley (@Sexley28) reported 10 minutes ago from Crawley, England

  @virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .

• 
  Joe Johnson (@joe__johnson__) reported 11 minutes ago from Crawley, England

  @virginmedia broadband has just gone down in Crawley (RH postcode)

• 
  Sarah Branston (@SBranston) reported 16 minutes ago from Redhill, England

  @virginmedia Bravo 👏 Extraordinary customer service from the nicest of people in a call centre. Helpful Kind Fair If only @BarclaysUK had matched this. 🤬 Incoherent Contradictory info from websites Two failed live chats Merry Xmas to all teams in call centres.

• 
  Harvey (@hms1967) reported 18 minutes ago from Crawley, England

  @virginmedia #badservice I have just called in to get a PAC code and after asking for it and explaining it was due to changing job so no service in area was hung up on!! How

• 
  Dean Woods (@deanwoods) reported 28 minutes ago from Horley, England

  @virginmedia we're getting really slow WiFi speeds on all Apple devices using the new Hub 3.0. Android devices are okay. It's just iPhones and iPads that are on a go slow. Any advice/tips to solve this?

• 
  Charlie Toon (@Charlie_A_Toon) reported 30 minutes ago from Crawley, England

  Is your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise

• 
  mattieb (@mattie_b83) reported 31 minutes ago from Crawley, England

  What a load a shit @viginmedia is ! Just spent 13 quid on a movie that wont even play ! So gonna look at different companies virgin media is just expensive crap

• 
  Charles Brittain (@CharlesB2T) reported 33 minutes ago from Burgess Hill, England

  @virginmedia I only found this out by talking to the engineers working at getting us all attached again, down our road, but if we don't know this, it looks as though it is your equipment which is at fault. To be fully kept up to speed with real info, will stop nightmare thoughts from growing.

• 
  Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported 33 minutes ago from Redhill, England

  Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.

• 
  Richard Frame (@rafthemaster) reported 34 minutes ago from Burgess Hill, England

  @virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)

• 
  TheRealAngelinaDavey (@anjiMD) reported 39 minutes ago from Crawley, England

  @virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.

• 
  Sonia Jacinto (@SMLJacinto) reported 45 minutes ago from Salfords, England

  @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

• 
  Justin Moore (@jm1967uk) reported 49 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  Martin Cooper (@mr_coops) reported 52 minutes ago from East Grinstead, England

  @TrekinTech @virginmedia Looks like a Wi-fi problem ;)

• 
  Lee Millard (@leemillard1979) reported 58 minutes ago from Crawley, England

  @virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.

• 
  Lee Millard (@leemillard1979) reported 59 minutes ago from Crawley, England

  @virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cameron scotece (@CameronScotece) reported 3 minutes ago

  @virginmedia why is the WiFi so poor around Nottingham area , getting 1mb download , not acceptable when paying £60 a month+

• 
  toastyborg (@Demon__Cyborg) reported 5 minutes ago

  Been on hold for @virginmedia technical support now for THREE hours and still no answer. This is beyond a joke

• 
  Chris Hobbs (@obbsie) reported 6 minutes ago

  @virginmedia getting slaughtered on 'X' re customer service. Customers have been trying for literally hours to get through. I'm approaching 30 minutes as I've just seen what my new monthly bill is & am being told that unless I install a new box, I'll be cut off. It's the same muzak over & over again.

• 
  PRIVATE (@senoreta) reported 6 minutes ago

  @virginmedia what the hell is going on??!! Your broadband service and TV has been a shambles since Wednesday last week??!! No internet alll day today!!! Anyone know anything more than what they tell me?? (They say…‘it’s an outage’) 🙄🙄🙄 Well that’s obvious!!

• 
  Alex Bellew (@Donaldman34) reported 9 minutes ago

  @virginmedia I am trying to cancel my contract, and every time your chatbot says it is going to connect me to an actual human, the chat disconnects and starts again. This is moderately infuriating to say the least. Can you fix this

• 
  Steve Furniss (@SteveFurni7742) reported 10 minutes ago

  @virginmedia Having spent 90 minutes awaiting a call at 8am without any response this morning & viewing your very poor chat bot service, i have to say your customer service is now the poorest ever from an existing customer of over 30 years. I will try again on sunday to resolve my issue

• 
  Carole Winter (@CaroleWinter) reported 12 minutes ago

  @virginmedia can you answer my call please. Been holding for over an hour. Your website does not resolve my issue of rubbish broadband

• 
  Dgjbear (@Dgjbear1) reported 14 minutes ago

  @bravemongoose @virginmedia You won’t get a reply from X either. They are simply closed. I’m guessing the company is close to collapse. I’m trying to cancel my contract to after 25 years

• 
  Stuart Layton (@shooter1981) reported 17 minutes ago

  @virginmedia how do I get in contact with you??? Awful experience so far. Over 2 hours on hold so far, online chat kicks me out. Not even been able to activate my account or install equipment and now unable to cancel. Glad I won’t be proceeding with you !!

• 
  GrAnd944 (@GAnd944) reported 18 minutes ago

  @virginmedia Status update now trying to blame my kit again when you've already acknowledged there's a problem locally over the phone. No updates or tracking for the issue. Can't work *or* relax atm without. Please provide an actual update.