Virgin Media Outage Report in Crawley, West Sussex, England
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The latest reports from users having issues in Crawley come from postal codes RH11 and RH10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Redhill, Balcombe, Crawley, Horsham, Leatherhead, Caterham, Dorking and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Internet | |
| Balcombe |
Internet | |
| Crawley |
Internet | |
| Crawley |
Total Blackout | |
| Horsham |
Wi-fi | |
| Redhill |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
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Dean Woods
(@deanwoods) reported
from
Horley, England
Not sure about Virgin Media's new "Intelligent Wi-Fi" update. Devices now regularly lose connection which wasn't a problem before 🤔
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Harvey
(@hms1967) reported
from
Crawley, England
@virginmedia #badservice I have just called in to get a PAC code and after asking for it and explaining it was due to changing job so no service in area was hung up on!! How
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Steven
(@Stevenorient) reported
from
Crawley, England
@Gatwick_Airport @virginmedia awful WiFi at South Terminal, not great advert for Virgin.
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia it’s happened again our internet is down and it’s not your router. You are working in the area of RH68GD please send engineer as before to sort out exchange box. Yes I have rang customer services and they are still useless.
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Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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Peter Prince
(@Peterprince) reported
from
Redhill, England
@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Be good to know why we are getting so many issues over past few weeks it’s very frustrating 🤓
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..
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lets be agile
(@martyncodes) reported
from
East Horsley, England
@RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system
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Charlie Toon
(@Charlie_A_Toon) reported
from
Crawley, England
Is your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise
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TheRealAngelinaDavey
(@anjiMD) reported
from
Crawley, England
@virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@richardbranson @virginmedia can you get an engineer to visit the exchange box at RH68GD as myself and neighbours all gone down again. Your customer services don’t seem to understand and think it’s a router issue. Thanks.
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Great well this happened a few weeks ago too so be good to not lose my service again.
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Claire
(@wotawomandiary) reported
from
Crawley, England
@virginmedia Not sure what that means, but I’ve called three times and I have the same message saying you are aware of the problem
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Robert groves
(@Robert_Groves69) reported
from
Crawley, England
@virginmedia no service again sort it out virgin, #useless #nohelpinsight
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Woodroffe
(@CraigWoodroffe) reported
@virginmedia Message is 'cant run a test on your service now'
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Marvellous mechanical mountain goat 🐐
(@silvergoatish) reported
@virginmedia I am close to running out of my phone's data. I've just about used up a month's worth of GiffGaff, for essential communications, in the past 5 days while Virgin broadband has been down. I'm unable to connect to GiffGaff for a phone top up with a poor signal.
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Benjamin Hendy #BlackLivesMatter
(@BenjaminHendy) reported
@virginmedia Virgin sim. I’ve had a ****** signal at work since I moved from @EE, who I never had any signal problems with (best network I’ve ever been with). My partner has a Virgin sim too. We both had the same problems yesterday so couldn’t message/talk to each other when we needed to.
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jeremy reynolds
(@childhearthos) reported
@virginmedia Yet again Virgin media at their best. One week no Internet. One week not being able to link to websites. Phone Virgin all automated no person to speak to. I have to pay for this crap. Just renewed and no idea why should have just signed with sky.
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rachael falkner
(@rac74) reported
@virginmedia why is your customer service so awful? I have called twice for help and had to deal with people just repeating the same thing over and over. Appalling service.
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Benjamin Hendy #BlackLivesMatter
(@BenjaminHendy) reported
@virginmedia @EE Postcode for work is SO16 6YD. Should I be getting 5G with you there? Because I don’t think I ever have. I work in a small office on the edge of the site, not in the middle of the hospital, where I would expect signal to be poor.
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Jack Ashton 💙
(@JackSGAshton) reported
@virginmedia I called customer support this morning and was told the department I needed was closed till Monday. I have already got the new phone so I assume you have the correct address
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The Fresh Prince
(@billy_ashworth) reported
@virginmedia Stream box has been randomly going down for the past 3 weeks. Internet was fully down for hours last night and then just came back on. I work from home and can't have my Internet just cut out for hours.
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Craig Woodroffe
(@CraigWoodroffe) reported
@virginmedia This checking service does not work correctly
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(ง •̀_•́)ง
(@kerimoore98) reported
@virginmedia wifi in my area WF1 been unavailable since yesterday, still not working. And status website not working either now. Any update on when things will work again?