Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Caterham, Maidenbower, Crawley, East Grinstead, Godstone, Burgess Hill, and Balcombe.

City	Problem Type	Report Time
Redhill	Internet	7 days ago
Caterham	Internet	9 days ago
Maidenbower	Wi-fi	10 days ago
Redhill	Internet	11 days ago
Crawley	TV	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Dean Woods (@deanwoods) reported 3 minutes ago from Horley, England

  @virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"

• 
  JAKE (@JAKES_PHOTOS) reported 9 minutes ago from Redhill, England

  So as some may know I work at a computer repair shop and there have been a rise in online scams this last few weeks. Especially people claiming to be from @virginmedia regarding slow internet speed If it sounds suspicious hang up. @SurreyPolice #ScamAlert

• 
  Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported 9 minutes ago from Redhill, England

  Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.

• 
  Charles Brittain (@CharlesB2T) reported 9 minutes ago from Burgess Hill, England

  @virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.

• 
  Peter Gearing (@TheGearing) reported 12 minutes ago from Edenbridge, England

  @VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media

• 
  Dean Woods (@deanwoods) reported 20 minutes ago from Horley, England

  Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵

• 
  Richard Frame (@rafthemaster) reported 23 minutes ago from Burgess Hill, England

  @virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!

• 
  Dean Woods (@deanwoods) reported 23 minutes ago from Horley, England

  Not sure about Virgin Media's new "Intelligent Wi-Fi" update. Devices now regularly lose connection which wasn't a problem before 🤔

• 
  Joe Johnson (@joe__johnson__) reported 25 minutes ago from Crawley, England

  @virginmedia broadband has just gone down in Crawley (RH postcode)

• 
  Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported 29 minutes ago from Redhill, England

  Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr

• 
  𝙇𝙚𝙢𝙢𝙮 𝘽𝙖𝙧𝙣𝙚𝙩𝙩 🎮🕹️🚀 (@LemmyBarnett) reported 32 minutes ago from Horley, England

  @virginmedia I now have another broadband supplier. You make it too hard to cancel. A 30 minute phone call, just to be told to ring back in FIVE DAYS time because "the system is down".

• 
  korondi joco (@korondijoco) reported 32 minutes ago from Crawley, England

  @virginmedia Ok, thank you. But how is it possible that the broadband is so slow but there are no issues?

• 
  Craig Freeman (@craigdfreeman) reported 35 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Emma Cooper (@emcooper2) reported 39 minutes ago from Tandridge, England

  @virginmedia I changed my direct debit date to 30th of each month and you failed to tell me it wasn’t going to be effective until next months billing cycle. Now I have charges from my bank. Not a good experience, especially as a new customer. I want my bank charges refunding

• 
  Iain (@Skiddles1985) reported 40 minutes ago from Crawley, England

  Get home to find no Internet/WiFi, no TV, stellar service as usual from @virginmedia. Status checker said it would be resolved by 1945, now is says 2330. Last time it was like this, it took almost a whole day to get service back. Glad I have a book to read.....

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 41 minutes ago from Burgess Hill, England

  @virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.

• 
  Sonia Jacinto (@SMLJacinto) reported 47 minutes ago from Salfords, England

  @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

• 
  Angie💙 (@Angelaf61260621) reported 49 minutes ago from Redhill, England

  @virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm

• 
  lets be agile (@martyncodes) reported 50 minutes ago from East Horsley, England

  @RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system

• 
  marnie isabella ☀︎︎ (@marnieisabella_) reported 59 minutes ago from Tandridge, England

  Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Russ (@rusblake) reported 4 minutes ago

  @virginmedia offering new customers a package for £86 a month yet they want to charge existing customers £144 to renew for the same package. Remind me why I should be a loyal customer for another 2 years please? #martinlewis

• 
  Catherine O Carroll (@Carr2O) reported 4 minutes ago

  @shnoggi @rte @virginmedia Awful 😞

• 
  IrishWill (@DiabloDame1) reported 5 minutes ago

  @virginmedia hi, we have a complete outage (waterford city) no TV, no Internet. We have attempted all options, so don't send us links to your website. This is going on for 3.5 hrs. Modem flashing red, can't get work done, & unable to even watch TV. What is going on?

• 
  Sophie Reshamwalla (@Dr_SReshamwalla) reported 5 minutes ago

  @virginmedia absolutely appalling customer service. Been a customer for years. I have an ongoing complaint with a complaint reference number but nobody at virgin is replying. I’m trying on here to see if there is a human who can respond. Virgin can you respond??

• 
  simon parkinson (@parky1021) reported 8 minutes ago

  @virginmedia Once again my internet connectivity is constantly dropping out Terrible service since I renewed my contract with you Wish I never had now

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 9 minutes ago

  Had quite a battle with Virginmedia this morning when reporting a fault . Wanted me to crawl down on the floor and reach behind the cupboard to start unplugging and then plugging things back in again. Explained in the to her that I have arthritis in my spine as an elderly person and I’m result took a real battle to get them to send a Technician out - apart from anything else tiring having to navigate all the various menus to even get to speak to a human being. Really beginning to wish I had not renewed my contract with #Virginmedia and had gone elsewhere @virginmedia .

• 
  Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported 12 minutes ago

  I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

• 
  Sandy Muir (@SandyRMuir) reported 13 minutes ago

  @virginmedia Really poor customer experience these last couple of days regarding renewal of services! Different conversations and quoted various increases to service in chat service. Lower offer quoted on my login page yesterday now withdrawn according to guy on phone just now?

• 
  Haj (@Hajontop) reported 14 minutes ago

  @AlexR6_ @AgmOli_ @virginmedia virgin media for u high speeds and terrible connections mums life. only good for high speed

• 
  rick_x (@rick_x) reported 16 minutes ago

  @virginmedia Those are not convenient, why not fix your broken web form?