Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Reigate, Redhill, Dorking, Headley, Horsham, and Burgess Hill.

City	Problem Type	Report Time
Crawley	Internet	6 hours ago
Crawley	Wi-fi	5 days ago
Reigate	Internet	6 days ago
Crawley	Internet	8 days ago
Redhill	Internet	9 days ago
Crawley	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Kerry Munroe (@mrsmumbo) reported 2 minutes ago from Tandridge, England

  @virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!

• 
  Tel (@2pintsuk) reported 2 minutes ago from Redhill, England

  @virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.

• 
  Mitch (@ColynMitchell) reported 4 minutes ago from Crawley, England

  @virginmedia I pay for 300 meg broadband and have done for a long time. Currently via ethernet cable I get 100 meg and wifi 30-40 meg tops. But as low as 10-15 meg. When trying to stream anything via firestick I get buffering. A few weeks ago we had no problems.

• 
  Dean Woods (@deanwoods) reported 5 minutes ago from Horley, England

  Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵

• 
  JoelTheEntertainer (@EntertainerJoel) reported 8 minutes ago from Redhill, England

  Virgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 10 minutes ago from Burgess Hill, England

  @virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.

• 
  Dean Woods 💙 (@deanwoods) reported 14 minutes ago from Horley, England

  @virginmedia The tests haven't found any issues (which isn't a surprise).

• 
  Daniel Burns (@DanielBurns91) reported 17 minutes ago from Dorking, England

  @virginmedia your phone lines are telling people your call centre are closed! I have had an issue with our bill since we opened our account with you. I was apologised to on the 30th October and ASSURED the credit would be applied to November’s bill. Just been charged full amount!

• 
  Eddie Vermeer (@Eddie_Vermeer) reported 17 minutes ago from East Grinstead, England

  @virginmedia connection is down, your diagnostics state there's a problem and helped me book an engineer but earliest appointment isn't until Tuesday? Seriously? No home phone line for 4/5 days isn't good.

• 
  Tony Woodley (@zimoza90) reported 19 minutes ago from Burgess Hill, England

  @virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService

• 
  Craig Freeman (@craigdfreeman) reported 28 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Andy Cowen (@RealAndyCowen) reported 35 minutes ago from Redhill, England

  @virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....

• 
  Glen Battams© (@dyllan08) reported 35 minutes ago from Burgess Hill, England

  @virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin

• 
  marnie isabella ☀︎︎ (@marnieisabella_) reported 40 minutes ago from Tandridge, England

  Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

• 
  Danny Wootton (@dannyb0y1969) reported 41 minutes ago from Crawley, England

  @virginmedia woke up to no internet this morning, can't get an engineer slot until SATURDAY morning 😰😰😰 do u think being without the internet for FOUR full days is even remotely acceptable? Utterly shocking service. Disgusting.

• 
  Dean Woods (@deanwoods) reported 45 minutes ago from Horley, England

  @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

• 
  Stitch Music (@StitchMusicGFI) reported 45 minutes ago from Crawley, England

  @virginmedia We have spoke to everyone… you’re just doing a bad job… you need to sort your staff because they’re all lazy bastards who clearly just can’t be bothered… it’s been 2 months… you credit our account but that doesn’t make up for it

• 
  JAKE (@JAKES_PHOTOS) reported 52 minutes ago from Redhill, England

  So as some may know I work at a computer repair shop and there have been a rise in online scams this last few weeks. Especially people claiming to be from @virginmedia regarding slow internet speed If it sounds suspicious hang up. @SurreyPolice #ScamAlert

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 55 minutes ago from Burgess Hill, England

  @virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.

• 
  Peter Gearing (@TheGearing) reported 58 minutes ago from Edenbridge, England

  @VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gloucester Glass (@gloucesterglass) reported 3 minutes ago

  @gblondon1 @skytv @virginmedia Great tech ✅ Great Fast Broadband ✅ Wait until renewal comes around ❌ Try and get hold of someone to discuss it ❌ I too am a Virgin customer btw

• 
  JibbaJabba (@Lou_Pole11) reported 4 minutes ago

  @gblondon1 @skytv @virginmedia Give it time new customer, the price will shoot up. Same problem is why I left VM

• 
  Edward Hamilton (@epwhamilton) reported 4 minutes ago

  @virginmedia internet is down in the area for the 2nd day. Please acknowledge and fix asap

• 
  Matt McCorry (@MattMcCorry2671) reported 7 minutes ago

  @virginmedia shocking service from customer services following all your advice as on email yet I’m still having to call to resolve issue..no faith whatsoever! How do I speak to someone in UK??!

• 
  Hash&Salt (@HashandSalt) reported 7 minutes ago

  @MartinSLewis Always with Broadband providers. Virgin media ramp up the monthly fee alot when contract ends. Mine doubled to nearly £80 a month literally just for 500gb fibre, no phone line or TV package. Don't take first answer. It took me 3 or 4 calls to knock it back down to £40 odd a month

• 
  Sam Richards (@mrsamrichards1) reported 8 minutes ago

  @virginmedia you have blocked my VM02 ID I’ve telephoned twice and still waiting for it to be unlocked. I can’t access any of my services mobile, tv or broadband. Can’t pay or view my bills. Your quit to block or disconnect but when customers need help you don’t want to know.

• 
  Ania Sowinski (@AniaSowinski) reported 9 minutes ago

  @virginmedia I have an engineer booked but no one can come out until tomorrow! I have sent you a dM to no response. I have called Virgin TWICE but they say there is nothing they can do. All was FINE until you had an engineer out on our road doing something yesterday. Everything went down

• 
  Professor Keyboard (@jjunglejim) reported 10 minutes ago

  @virginmedia @evo5797 Being in the feedback department of virgin media customer services must take unimaginable levels of fortitude.

• 
  Stewart Brown (@__zuluu) reported 14 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  calmdown (@MJNorman5) reported 17 minutes ago

  @gblondon1 @skytv @virginmedia Virgin/Sky. Two sides of the same coin. Be prepared to cancel when negotiating.