Virgin Media outages and service status in Crawley, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 15, 11:58 PM GMT+1.
- TV (59%)
- Internet (23%)
- Wi-fi (9%)
- E-mail (5%)
- Phone (5%)
The latest reports from users having issues in Crawley come from postal codes RH10 and RH11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Redhill, Headley, Horsham, Burgess Hill, Caterham, and Maidenbower.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Phone | 2 days ago |
|
Redhill
|
TV | 2 days ago |
|
Crawley
|
TV | 3 days ago |
|
Crawley
|
TV | 3 days ago |
|
Redhill
|
TV | 3 days ago |
|
Crawley
|
TV | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
-
korondi joco (@korondijoco) reported from Horley, England@virginmedia Can that diagnose problems with the router?
-
JAKE (@JAKES_PHOTOS) reported from Redhill, EnglandSo as some may know I work at a computer repair shop and there have been a rise in online scams this last few weeks. Especially people claiming to be from @virginmedia regarding slow internet speed If it sounds suspicious hang up. @SurreyPolice #ScamAlert
-
Howie Mac™ ©️ (@HowieMac77) reported from Crawley, England@virginmedia Can U Tell Me Why U Putting A Wrong Address On A Delivery Results In You Telling Me I Have To Drive To A Depot 20 Miles Away 2 Pick The Parcel Up Or Cancel My Order
-
susan vinnicombe (@mersthamsue) reported from Redhill, England@virginmedia would you have called us regarding the upgrade to our service from 4G to 5G today? Please advise
-
Peter Prince (@Peterprince) reported from Redhill, England@virginmedia since supposedly upgrading the network in #reigate on 5th November broadband is constantly dropping out and to make matters worse customer service is uncontactable. What are you doing to provide a consistent broadband service
-
Glen Battams© (@dyllan08) reported from Burgess Hill, England@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
-
1Down5Up (@BinaryWheels) reported from Crawley, EnglandTop tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
-
Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.
-
Mr.Cocktail 🍸 (@AndyCockell) reported from Dorking, England@virginmedia 1. You’ve not read my tweet but replied with a standard automated response. 2. I said in my initial tweet that you’ve already told me service is down due to improvements. 3. The link you’ve given says there’s nothing wrong. Your customer service is diabolical.
-
ABCOM - IT Solutions (@abcomuk) reported from Burgess Hill, England@virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?
-
Jeff Webber (@jettypaul71) reported from Burgess Hill, England@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
-
Dean Woods (@deanwoods) reported from Horley, England@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
-
Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..
-
Greyman (Gary A) (@GaryAblett3) reported from Crawley, England@virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.
-
Richard Frame (@rafthemaster) reported from Burgess Hill, England@Ben76593214 @virginmedia Where are you getting these “rumours” or are you making it up? Granted Virgin are unhelpful in communicating & keep moving the resolution time (but not until it’s almost reached)
-
Charlie Toon (@Charlie_A_Toon) reported from Crawley, EnglandIs your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise
-
Peter Gearing (@TheGearing) reported from Edenbridge, England@VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media
-
Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
-
Kerry Munroe (@mrsmumbo) reported from Tandridge, England@virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!
-
Emma Cooper (@emcooper2) reported from Tandridge, England@virginmedia I changed my direct debit date to 30th of each month and you failed to tell me it wasn’t going to be effective until next months billing cycle. Now I have charges from my bank. Not a good experience, especially as a new customer. I want my bank charges refunding
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jayne Catherall (@jayneycee) reported@virginmedia This is why we left you and went with @skytv as your service had become so unreliable
-
Oh god it’s me (@Ohgoditsme2) reported@virginmedia what’s happening to your service today, now all sound has gone off. NE30
-
Sarah (@sarahdaxsarah) reported@virginmedia Still no TV service since Thursday night, absolutely appalling service @virginmedia !!!
-
Bear Holland (@follow_the_bear) reported@virginmedia You should be compensating 33% of daily contract price per day of outage. If not maybe if enough customers group together and approach CISAS then they’ll force you to compensate for loss of service plus interest.
-
Chris (@geordiechris48) reported@COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25
-
MOT ALAW (@VespaPX12570) reported@virginmedia This is still not working? Its been nearly 12 hours since it went off?
-
Edna Krabapple 💙 (@EdnaKrabapple1) reportedAnyone else having issues with 'channels not authorised' on @virginmedia? During the week, we couldn't get BBC1 for that reason but now it's other BBC channels.
-
Paul (@Santaxmas) reportedIs virgin media tv still down?
-
Mr Nash (@Nasher6328) reported@virginmedia As you wasn't supplying a service for hours are you giving us compensation or are we allowed to leave free of charge?;
-
Craig hale (@Craighale4) reported@ArmchairAdml I’ve got a similar situation with @virginmedia where I’m paying £92 for internet and phone line which I’ve never used.