Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Caterham, Crawley, Reigate, Redhill, Dorking, Headley, Horsham, and Burgess Hill.

City	Problem Type	Report Time
Caterham	Internet	3 hours ago
Crawley	Internet	1 day ago
Crawley	TV	1 day ago
Crawley	E-mail	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Peter Prince (@Peterprince) reported 1 minute ago from Redhill, England

  @virginmedia since supposedly upgrading the network in #reigate on 5th November broadband is constantly dropping out and to make matters worse customer service is uncontactable. What are you doing to provide a consistent broadband service

• 
  Jeff Webber (@jettypaul71) reported 10 minutes ago from Burgess Hill, England

  @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

• 
  Richard Frame (@rafthemaster) reported 12 minutes ago from Burgess Hill, England

  @virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs

• 
  Richard Frame (@rafthemaster) reported 23 minutes ago from Burgess Hill, England

  @virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)

• 
  Anna Dawson (@AnnaDaw150765) reported 26 minutes ago from Redhill, England

  @virginmedia Tv and phone also not working

• 
  Richard Frame (@rafthemaster) reported 29 minutes ago from Burgess Hill, England

  @virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!

• 
  JoelTheEntertainer (@EntertainerJoel) reported 36 minutes ago from Redhill, England

  Virgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!

• 
  Lee Millard (@leemillard1979) reported 38 minutes ago from Crawley, England

  @virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..

• 
  Greyman (Gary A) (@GaryAblett3) reported 38 minutes ago from Crawley, England

  @virginmedia I’m sorry but that’s goal post moving. I’m not accepting that as a valid response. If you’re paid money for a service I expect a half decent service. This is 60% of what we are paying for. Also, I complained over the phone and you never responded to my complaint.

• 
  Vishal Aggarwal 🧢 (@vishalagga) reported 40 minutes ago from Crawley, England

  @virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be

• 
  Noplace4heroes (@tillett81) reported 45 minutes ago from Edenbridge, England

  @virginmedia Come on virgin media stop all the scams coming along I’ve just had another one phoned me up to say but I’m having problems with my Internet again And want me to log into my computer Take control of it we pay for this service and we want to be protected by you so plz

• 
  Justin Moore (@jm1967uk) reported 48 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  Robert groves (@Robert_Groves69) reported 50 minutes ago from Crawley, England

  @virginmedia no service again sort it out virgin, #useless #nohelpinsight

• 
  JAKE (@JAKES_PHOTOS) reported 50 minutes ago from Redhill, England

  So as some may know I work at a computer repair shop and there have been a rise in online scams this last few weeks. Especially people claiming to be from @virginmedia regarding slow internet speed If it sounds suspicious hang up. @SurreyPolice #ScamAlert

• 
  Trevor (@TRSafcw) reported 55 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Dean Woods (@deanwoods) reported 55 minutes ago from Horley, England

  @virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"

• 
  Greyman (Gary A) (@GaryAblett3) reported 55 minutes ago from Crawley, England

  @virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.

• 
  Richard Frame (@rafthemaster) reported 57 minutes ago from Burgess Hill, England

  @virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area

• 
  Dean Woods 💙 (@deanwoods) reported 57 minutes ago from Horley, England

  @virginmedia The tests haven't found any issues (which isn't a surprise).

• 
  Anna Dawson (@AnnaDaw150765) reported 59 minutes ago from Redhill, England

  @virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Robertson (@JameskRobbo) reported 8 minutes ago

  @virginmedia I’m forever wasting my time trying to cancel my service but because the email is old and I can’t access it, you can’t do anything

• 
  Paul Toner (@paul_k_toner) reported 8 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

• 
  safcpete 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@safcpete67) reported 9 minutes ago

  @y_alibhai @virginmedia The arrogance. You don’t get preferential treatment Yasmine due to your ‘awards’. Btw If you agree with SM ban for kids meaning we will all have to sign in to access SM then get used to this.

• 
  Peter john (@elantn5) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Teds (@Tedtalks13) reported 12 minutes ago

  @virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk

• 
  aldo (@ukaldo2) reported 15 minutes ago

  @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

• 
  aldo (@ukaldo2) reported 19 minutes ago

  @virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget

• 
  James Robertson (@JameskRobbo) reported 22 minutes ago

  @virginmedia make it impossible to cancel tv subscription. Unhelpful when I tell them the registered email is an old work email. They will get there equipment back smashed to pieces

• 
  Sophia (@tayyab57488257) reported 22 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Lord Fauntleroy MP KC (@FauntleroyMp) reported 23 minutes ago

  @Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching