Virgin Media outages and service status in Crawley, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 7, 11:05 PM GMT+1.
- Internet (38%)
- Wi-fi (25%)
- E-mail (13%)
- Total Blackout (13%)
- TV (13%)
The latest reports from users having issues in Crawley come from postal codes RH10 and RH11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Horsham, Redhill, Burgess Hill, Caterham, Maidenbower, East Grinstead, and Godstone.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 2 days ago |
|
Horsham
|
Internet | 4 days ago |
|
Redhill
|
Wi-fi | 6 days ago |
|
Burgess Hill
|
6 days ago | |
|
Crawley
|
TV | 7 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.
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Adam Dolphin (@itsmeinleek) reported from Redhill, England@virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.
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Peter Prince (@Peterprince) reported from Redhill, England@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
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Ollie Jeffery (@JefferyOllie) reported from Redhill, England@SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You
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𝙇𝙚𝙢𝙢𝙮 𝘽𝙖𝙧𝙣𝙚𝙩𝙩 🎮🕹️🚀 (@LemmyBarnett) reported from Horley, England@virginmedia I now have another broadband supplier. You make it too hard to cancel. A 30 minute phone call, just to be told to ring back in FIVE DAYS time because "the system is down".
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Stitch Music (@StitchMusicGFI) reported from Crawley, England@virginmedia We have spoke to everyone… you’re just doing a bad job… you need to sort your staff because they’re all lazy bastards who clearly just can’t be bothered… it’s been 2 months… you credit our account but that doesn’t make up for it
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Mr.Cocktail 🍸 (@AndyCockell) reported from Dorking, England@virginmedia 1. You’ve not read my tweet but replied with a standard automated response. 2. I said in my initial tweet that you’ve already told me service is down due to improvements. 3. The link you’ve given says there’s nothing wrong. Your customer service is diabolical.
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Andy Cowen (@RealAndyCowen) reported from Redhill, England@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.
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josie🗽 (@josie_milligan) reported from Burgess Hill, England@virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.
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Howie Mac™ ©️ (@HowieMac77) reported from Crawley, England@virginmedia Can U Tell Me Why U Putting A Wrong Address On A Delivery Results In You Telling Me I Have To Drive To A Depot 20 Miles Away 2 Pick The Parcel Up Or Cancel My Order
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Robert groves (@Robert_Groves69) reported from Crawley, England@virginmedia no service again sort it out virgin, #useless #nohelpinsight
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Martin Cooper (@mr_coops) reported from East Grinstead, England@TrekinTech @virginmedia Looks like a Wi-fi problem ;)
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Sonia Jacinto (@SMLJacinto) reported from Salfords, England@virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, EnglandHi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...
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sophie (@sophieholmes_) reported from Horley, England@virginmedia can you confirm what the issue is with wifi in the RH6 area please?
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Angie💙 (@Angelaf61260621) reported from Redhill, England@virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm
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Christine Smith (@RoughieSmith) reported from Redhill, EnglandAlmost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them #virginmedia are robbing me not providing the service & I can’t get hold of them, I’m sick of being ripped off
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam (@sjr23) reported@virginmedia Useless. Moved house and sent self install kit. No socket. Fine. Help me then. Nope I’ve sat on hold three times for an hour so and then cut off and their chat bots also just keep cutting me off. I’m paying to be ignored for help a service that doesn’t work!
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Chris Hobbs (@obbsie) reported@punjabihammer @virginmedia @SkyUK Thanks. Virgin customer service seems in meltdown at present.
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Sam Reynolds (@samr_1986) reported@virginmedia I joined in Dec 2025 at £23.99 a month and my broadband price has already increased in April 2026 after only a few months. I’m really disappointed with how quickly the advertised price changed. Can someone review my account and help with a better deal please?
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NoBotsForSupport (@NoBotForSupport) reported@mumherts @virginmedia Bot support is a very real frustrating issue today. I am a dedicated account to protest the incompetent support system. I hope we get the real human support back where it is needed. #NoBotsForSupport Tag/Mention me for repost.
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🌸Anne-Marie🌸 (@Anne_Marie_2) reported@SkyNews He’s the equivalent of Virgin Media Customer Services, he’s going to have to be ousted out unceremoniously, lanced like a growth only to be replaced by another globalist traitor
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hedge (@hedge99) reported@virginmedia a need help with my house move
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Chip Lewis (@crispinlewis) reported@virginmedia @ChiBkSequels Hey Virgin media, I need to cancel/renegotiate my contract. 30days notice is due at latest next Friday. Do I have e to send you a letter of cancellation or can I actually speak to a human to discuss reduced services/broadband only option, before it’s too late?
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nicky kaleniuk (@nickytrickster) reported@virginmedia urgently trying to get through to customer services as my emails have gone down and was on hold with the most annoying music, and then was cut off dead at exactly 2 hours.
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Coops (@dancooper05) reported@virginmedia I need to raise an urgent complaint regarding a door to door seller. I’ve been on hold for an hour & DM not answered. Can I get an email address or contact number please?
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Paul Caley (@PC_ale) reported@virginmedia the people on web chat not working today? Been getting the still in a queue message for almost the last hour and a half. Is it to raise a complaint? So who do talk to raise a complaint about raising a complaint, as the method to raise a complaint is not working!