Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Redhill, Caterham, and Horsham.

City	Problem Type	Report Time
Crawley	Internet	21 hours ago
Redhill	Internet	2 days ago
Crawley	Internet	11 days ago
Crawley	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Richard Frame (@rafthemaster) reported 1 minute ago from Burgess Hill, England

  @virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)

• 
  Anna Dawson (@AnnaDaw150765) reported 4 minutes ago from Redhill, England

  @virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise

• 
  Sonia Jacinto (@SMLJacinto) reported 7 minutes ago from Salfords, England

  @virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!

• 
  Sonia Jacinto (@SMLJacinto) reported 8 minutes ago from Salfords, England

  @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

• 
  Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported 10 minutes ago from Redhill, England

  Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr

• 
  Charles Brittain (@CharlesB2T) reported 14 minutes ago from Burgess Hill, England

  @virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.

• 
  Andy Cowen (@RealAndyCowen) reported 17 minutes ago from Redhill, England

  @virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....

• 
  Anna Dawson (@AnnaDaw150765) reported 28 minutes ago from Redhill, England

  @AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless

• 
  Charles Brittain (@CharlesB2T) reported 29 minutes ago from Burgess Hill, England

  @virginmedia A problem, which I'd like you to address, is that we don't know what the problem is. Last time this happened in October it turned out that the waterworks people had dug through 15 cables and it all had to be reattached.

• 
  Angie💙 (@Angelaf61260621) reported 31 minutes ago from Redhill, England

  @virginmedia @virginhelp appalling service again from your customer services team. 84 year old disabled lady. Has a call system, which is now connected through broadband. Delayed installation! When installed constant problems! 1/2

• 
  susan vinnicombe (@mersthamsue) reported 33 minutes ago from Redhill, England

  @virginmedia would you have called us regarding the upgrade to our service from 4G to 5G today? Please advise

• 
  Trevor Graham (@MrTG_Tweets) reported 35 minutes ago from Redhill, England

  @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

• 
  ABCOM - IT Solutions (@abcomuk) reported 43 minutes ago from Burgess Hill, England

  @virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?

• 
  Richard Frame (@rafthemaster) reported 45 minutes ago from Burgess Hill, England

  @virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving

• 
  Charlie Toon (@Charlie_A_Toon) reported 47 minutes ago from Crawley, England

  Is your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise

• 
  Andy Cowen (@RealAndyCowen) reported 50 minutes ago from Redhill, England

  @virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!

• 
  Trevor (@TRSafcw) reported 55 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Kerry Munroe (@mrsmumbo) reported 56 minutes ago from Tandridge, England

  @virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!

• 
  Richard Frame (@rafthemaster) reported 58 minutes ago from Burgess Hill, England

  @dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode

• 
  Dean Woods (@deanwoods) reported 59 minutes ago from Horley, England

  @virginmedia we're getting really slow WiFi speeds on all Apple devices using the new Hub 3.0. Android devices are okay. It's just iPhones and iPads that are on a go slow. Any advice/tips to solve this?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  walter dickson (@happy_cruiser) reported 6 minutes ago

  @Apple apples latest update blocks my virgin media account The sign in just keeps spinning round It’s not virgin media as I can access my account on my Ap top the Apple email app has not accepted the account pass word since the introduction of iOS 26 it keeps asking for it

• 
  Dale Ash (@discoDA1875) reported 8 minutes ago

  @virginmedia Sky Sports Plus not working. Sort it out.

• 
  Nick Power-Jordan (@Nickcarrick) reported 8 minutes ago

  @virginmedia still waiting to hear about the complaint I raised with your agent who is sending a letter because I couldn't tell him the balance of a bill that was written off 6 years ago by high level complaints but is now affecting my credit score to I need to go to @Ofcom

• 
  Craig (@SimmO73_) reported 8 minutes ago

  Has anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia

• 
  Dadaldo (@HRH_Duke_of_Url) reported 12 minutes ago

  Virgin Media are the worst. They strong armed me into a ****** deal to take out an O2 sim for £5 a month just to get affordable broadband. Now when my broadband's down, which happens weekly, I check their online service checker and it bounces me to a virgin02 sign in page.

• 
  Darren Seaton (@seatzie) reported 12 minutes ago

  @virginmedia internet down since middle of night not just wifi the tv box is also complaining no Ethernet connection have rebooted unplugged etc twice do I have to phone or is there anything else? Area checker says no issues

• 
  Paul Wright (@selhurstpaw1) reported 13 minutes ago

  @biggle1908 Avoid Virgin Media at all costs. Call centres are overseas. Back up if you have real issues is very slow. Regular price increases. When you renew your contract, it will be considerably higher.

• 
  Pete Samuels (@PeteSamuels5) reported 13 minutes ago

  @DorzetRob @Artemisapphire Ditto here. We're between 3 towns. Sod all signal. Had to get 'wi-fi calling' on the mobile phones, to make mobile calls via the broadband. Smarty seems to work OK. Old copper land line now shut off by Virgin Media.

• 
  Ravi Pal (@ravipal1214) reported 16 minutes ago

  @virginmedia This was supposed to be an escalation, which turned out to be another utter waste of time. The team handling social doesn’t even check basics/fundamentals (like there is already a WiFi pod issued that doesn’t work) and in the end – outcome nothing – you have already logged a complaint therefore wait – you as a customer are not important to us, your situation doesn’t matter. I wonder if there was another choice of good broadband in this area why would anyone ever go with @Virgin.

• 
  andrea felton (@feltors) reported 16 minutes ago

  @virginmedia why can’t I access my emails on my phone and laptop won’t let me sign in