Virgin Media Outage Report in Crawley, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Crawley come from postal codes RH11 and RH10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Reigate, Leatherhead, Redhill, Balcombe, Crawley, Horsham, Caterham, Dorking and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Reigate |
Internet | |
| Leatherhead |
Internet | |
| Redhill |
Internet | |
| Balcombe |
Internet | |
| Crawley |
Internet | |
| Crawley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@richardbranson @virginmedia can you get an engineer to visit the exchange box at RH68GD as myself and neighbours all gone down again. Your customer services don’t seem to understand and think it’s a router issue. Thanks.
-
Claire
(@wotawomandiary) reported
from
Crawley, England
No internet in my area for 5 days now @virginmedia this really sucks!!!! #RH10 #NoInternet #VirginMedia
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia been on the phone for 30 minutes trying to get lack of internet sorted. Myself and neighbours on two year old virgin and all have issues but you cannot detect any. You cant access you technicians diary either so #unresolved. #frustrating @richardbranson
-
TheRealAngelinaDavey
(@anjiMD) reported
from
Crawley, England
@virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Great well this happened a few weeks ago too so be good to not lose my service again.
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Thanks but my postcode not recognised and already been there done that. Have seen some of your guys by the box outside and all sorted apparently. Your customer services are supposed to be ringing me back with and engineer appointment which I don’t need.
-
Claire
(@wotawomandiary) reported
from
Crawley, England
@virginmedia Not sure what that means, but I’ve called three times and I have the same message saying you are aware of the problem
-
Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
-
Peter Prince
(@Peterprince) reported
from
Redhill, England
@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
-
jake lucas
(@barriescott) reported
from
Crawley, England
@virginmedia so I have a problem with my internet so I go to use my personal hotspot only to discover you have removed it not happy
-
Harvey
(@hms1967) reported
from
Crawley, England
@virginmedia #badservice I have just called in to get a PAC code and after asking for it and explaining it was due to changing job so no service in area was hung up on!! How
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia it’s happened again our internet is down and it’s not your router. You are working in the area of RH68GD please send engineer as before to sort out exchange box. Yes I have rang customer services and they are still useless.
-
Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .
-
Dean Woods
(@deanwoods) reported
from
Horley, England
Not sure about Virgin Media's new "Intelligent Wi-Fi" update. Devices now regularly lose connection which wasn't a problem before 🤔
-
The Only Way Is Sussex
(@ali1m) reported
from
Redhill, England
@virginmedia No, it’s showing No Known Issues
-
Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
-
Robert groves
(@Robert_Groves69) reported
from
Crawley, England
@virginmedia no service again sort it out virgin, #useless #nohelpinsight
-
Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.
-
Captain Zongo
(@CaptainZongo) reported
from
Crawley, England
@virginmedia But I pay for that allowance, ergo, not free. In other words, I have to pay someone else to report the faults with the service I pay you for.
-
stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Be good to know why we are getting so many issues over past few weeks it’s very frustrating 🤓
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Neil Wilson
(@NeilWilzon) reported
@virginmedia @virginhelp @Binnie0168 Tell me about it. Its becoming more and more often. Poor service.
-
Lauren Kirkham
(@LaurenKirks) reported
@virginmedia I have moved the box closer, moved things away from it, tried turning it on and off. Done speed tests on it and nothing seems to work. Which ironically it what I struggle to do when at home because of how poor the connection is.
-
Flora Gibbons
(@flora_gibbons) reported
@virginmedia @virginmedia We havent had internet at our flat for 5 months - yet you have charged us. We have paid for internet boost add on's just to work at home. We have spent HOURS on the phone just to find out whats going on. Your service is ABYSMAL. This certainly isnt #betterconnected
-
Dr Mark Hines
(@Mark_Hines) reported
@virginmedia @Tooooonpie Isn't there an email or other messaging option that's free? I also need help but HATE spending money and time on a problem that shouldn't have come up in the first place.
-
Gemma Maclean
(@gemento87) reported
@virginmedia Well im not happy with my service and last night 5 times i was put on hold and then the call disconnected . I was talked into taking yhe m200 fibre broadband guarenteeing me speeds between 107 ans 213. My current speed right now is 61.1 last night it dropped to 36. Not acceptable
-
RBL
(@RBL789) reported
@virginmedia Reported online and all it keeps saying is there’s a problem in the area and it will be fixed sometime today, which is also what it said on Monday and Tuesday!!
-
Gemma Maclean
(@gemento87) reported
@virginmedia I am wanting to have my internet terminated. Due to of com standards you can not charge me for leaving as you have broken the contract not me. I have been paying for a service for months .. a service im not anywhere close to getting
-
Chloe webster
(@chloewebster90) reported
@virginmedia pkease could you let me know how long it takes for someone to come back to you in regards to a complaint made as it was made on the the 21st Feb and still waiting
-
Nathan Green
(@NathanG199401) reported
@virginmedia why’s the date connection not working I have 7gb on my date ?
-
BeeBee 🐝🐝
(@BeeCycling) reported
@virginmedia I got that sorted out through the WhatsApp service, thank you. But I still think this is something that I should be able to do on your website.