Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Horsham, Caterham, Reigate, Redhill, Dorking, and Headley.

City	Problem Type	Report Time
Crawley	Total Blackout	23 hours ago
Horsham	Internet	3 days ago
Crawley	Internet	3 days ago
Crawley	Wi-fi	5 days ago
Caterham	Internet	7 days ago
Crawley	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Angie💙 (@Angelaf61260621) reported 26 seconds ago from Redhill, England

  @virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm

• 
  Sonia Jacinto (@SMLJacinto) reported 2 minutes ago from Salfords, England

  @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

• 
  Mitch (@ColynMitchell) reported 2 minutes ago from Crawley, England

  @virginmedia Reboot temporarily increased the speed but nothing near the service I was getting in the past. I work from home a need fast connection. So need this sorted out please.

• 
  JoelTheEntertainer (@EntertainerJoel) reported 7 minutes ago from Redhill, England

  @virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.

• 
  Natalie Exley (@Sexley28) reported 11 minutes ago from Crawley, England

  @virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .

• 
  Answers in Reason (@answersinreason) reported 15 minutes ago from Redhill, England

  @virginmedia Yeah, I'm sure they thought long and hard about that one... Services continue to get worse, prices continue to go up under the guise of making them better but never actually do, only new customers get good deals and discount, loyalty not rewarded at all.

• 
  Joe Johnson (@joe__johnson__) reported 21 minutes ago from Crawley, England

  @virginmedia broadband has just gone down in Crawley (RH postcode)

• 
  Richard Frame (@rafthemaster) reported 21 minutes ago from Burgess Hill, England

  @dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 26 minutes ago from Burgess Hill, England

  @virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.

• 
  Richard Frame (@rafthemaster) reported 32 minutes ago from Burgess Hill, England

  @virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!

• 
  Tracey Franklin (@Traceywith_an_e) reported 35 minutes ago from Redhill, England

  @virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.

• 
  korondi joco (@korondijoco) reported 35 minutes ago from Crawley, England

  @virginmedia Ok, thank you. But how is it possible that the broadband is so slow but there are no issues?

• 
  Sonia Jacinto (@SMLJacinto) reported 48 minutes ago from Salfords, England

  @virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!

• 
  凱蒂 (@ItsKatieC0mpt0n) reported 50 minutes ago from Crawley, England

  @virginmedia so a tech drills through my hot water pipe, you send a plumber that takes 4 hours to fix, he’s only just left and the pipes are still leaking. Can’t get hold of anyone & it’s ruining my flooring & personal items! What am I supposed to do at this time of the evening??

• 
  Natalie Exley (@Sexley28) reported 52 minutes ago from Crawley, England

  @virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

• 
  Lee Millard (@leemillard1979) reported 52 minutes ago from Crawley, England

  @virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.

• 
  Sarah Branston (@SBranston) reported 54 minutes ago from Redhill, England

  @virginmedia Bravo 👏 Extraordinary customer service from the nicest of people in a call centre. Helpful Kind Fair If only @BarclaysUK had matched this. 🤬 Incoherent Contradictory info from websites Two failed live chats Merry Xmas to all teams in call centres.

• 
  Andy Cowen (@RealAndyCowen) reported 54 minutes ago from Redhill, England

  @virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....

• 
  Christine Smith (@RoughieSmith) reported 55 minutes ago from Redhill, England

  Almost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them # virginmedia are robbing me not providing the service & I can’t get hold of them

• 
  Craig Freeman (@craigdfreeman) reported 59 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yasmin alibhai-brown (@y_alibhai) reported 6 minutes ago

  @virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.

• 
  keith addy (@ads913) reported 9 minutes ago

  @virginmedia 20+ years a loyal customer, paying £128/month. New customers can sign up TODAY for the exact same package — Gig1 broadband, Mega TV, Sky Sports & Cinema — for £76.99/month. That's £51/month MORE for being loyal. Explain that. #VirginMedia #CustomerService

• 
  Peter john (@elantn5) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  Kari 💋🤍 (@KariJaexo) reported 11 minutes ago

  Its time to switch Wifi from Virgin Media cause why the 2 days im WFH im getting wifi issues!!!!!!!!!

• 
  Sophia (@tayyab57488257) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  S.U (@SU__Crypto) reported 13 minutes ago

  @HayekAndChips @virginmedia @MartinSLewis Can never sign in also to Virgin. Absolute BS. Same ordeal I had. £70 package, contract finished, £230 it went to. Cancelled. Then got it for £72.

• 
  aldo (@ukaldo2) reported 13 minutes ago

  @virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!

• 
  Teds (@Tedtalks13) reported 15 minutes ago

  @virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk

• 
  🇯🇲🇬🇧 (@ThanyiaMoore) reported 20 minutes ago

  @virginmedia shocking... WiFi just drops off when it feels like it. No notice, nothing. Can you fix up please, we pay too much 😩

• 
  Michael SniedzeHinde (@MichaelSniedzeH) reported 20 minutes ago

  @virginmedia not tv service in the WD4 area since last night!