Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Caterham, Crawley, Dorking, and Redhill.

City	Problem Type	Report Time
Burgess Hill	Internet	2 days ago
Caterham	TV	8 days ago
Crawley	Wi-fi	9 days ago
Caterham	Internet	11 days ago
Crawley	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  sophie (@sophieholmes_) reported 55 seconds ago from Horley, England

  @virginmedia can you confirm what the issue is with wifi in the RH6 area please?

• 
  Dean Woods (@deanwoods) reported 1 minute ago from Horley, England

  @virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.

• 
  Greyman (Gary A) (@GaryAblett3) reported 5 minutes ago from Crawley, England

  @virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.

• 
  marnie isabella ☀︎︎ (@marnieisabella_) reported 8 minutes ago from Tandridge, England

  Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

• 
  JMRCS (@JMRChauffeurs) reported 9 minutes ago from Crawley, England

  @virginmedia I cancelled an additional channel package and wanted to cancel it despite a chat with online help it still hasn't been cancelled

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 10 minutes ago from Burgess Hill, England

  @virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.

• 
  Alison Braganza 🌟💙 (@alibeeson) reported 15 minutes ago from Crawley, England

  @virginmedia Thanks John. This is really poor service though, when we called your customer services yesterday they said there was no problem & nothing they could do. An estimated fix date? For your deaf and hard of hearing customers, this isn’t good enough I’m afraid @scope @RNID

• 
  Natalie Exley (@Sexley28) reported 17 minutes ago from Crawley, England

  @virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .

• 
  Rob Procter (@RobertProcter) reported 20 minutes ago from East Grinstead, England

  @virginmedia Thanks for coming back to me. It’s just my internet is going slow again probably for about the tenth time I’ve had to call in the last 12 months. So I wanted them to check to see what’s wrong with it. Many thanks, rob

• 
  Sonia Jacinto (@SMLJacinto) reported 21 minutes ago from Salfords, England

  @virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!

• 
  Anna Dawson (@AnnaDaw150765) reported 24 minutes ago from Redhill, England

  @virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏

• 
  josie🗽 (@josie_milligan) reported 27 minutes ago from Burgess Hill, England

  @virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬

• 
  Lee Millard (@leemillard1979) reported 27 minutes ago from Crawley, England

  @virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..

• 
  Emma Cooper (@emcooper2) reported 32 minutes ago from Tandridge, England

  @virginmedia I changed my direct debit date to 30th of each month and you failed to tell me it wasn’t going to be effective until next months billing cycle. Now I have charges from my bank. Not a good experience, especially as a new customer. I want my bank charges refunding

• 
  Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported 33 minutes ago from Redhill, England

  Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.

• 
  Geoff Low (@iamnotthelotus) reported 36 minutes ago from Redhill, England

  Usual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 40 minutes ago from Burgess Hill, England

  Hi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...

• 
  Charles Brittain (@CharlesB2T) reported 41 minutes ago from Burgess Hill, England

  @virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.

• 
  Christine Smith (@RoughieSmith) reported 47 minutes ago from Redhill, England

  Almost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them #virginmedia are robbing me not providing the service & I can’t get hold of them, I’m sick of being ripped off

• 
  Angie💙 (@Angelaf61260621) reported 53 minutes ago from Redhill, England

  @virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  antony coyne (@Ant78uk) reported 7 minutes ago

  @virginmedia I'm guessing it's a @virginmedia issue coa it's only that channel when the same program was on sky sports main event it was fine is also fine on the sky sports app

• 
  Bobby Bucks (@b0bbybux) reported 7 minutes ago

  @SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩

• 
  Jenny Do Nascimento (@jdonascimento) reported 7 minutes ago

  I moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England

• 
  Paddy Sweeney (@PaddySw99745534) reported 10 minutes ago

  @virginmedia @_JIMBO55 What do I do with your faulty equipment. I will soon be cancelling your awful service and requesting a refund for the period without service. Should I involve my barrister or will you sort this out.

• 
  Steve Kelly (@kellyokid) reported 10 minutes ago

  @MelJanie @virginmedia I was with Virgin for years but got treated like a piece of crap on their shoe with multiple issues so I’ve left! Customer service is non existent! They just don’t care!

• 
  Chris Howarth (@ChrisHo67643471) reported 12 minutes ago

  Anyone else have issues with virgin media? God awful customer service

• 
  Pekalton (@Pekalton) reported 18 minutes ago

  @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad

• 
  Kat Nycoll (@KatNyc1) reported 21 minutes ago

  @virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team

• 
  Unainstein (@AstonVillaDoge) reported 22 minutes ago

  So done with @virginmedia, live chat is useless, offer you absolutely terrible deals 'Your renewal offer will be £15 a month more than you currently pay, despite above inflation cost increases every April and you will receive nothing extra in return. This is our biggest discount'

• 
  Jay (@_Jay_1992) reported 26 minutes ago

  @MelJanie @virginmedia Virgin are diabolical do not bother at all, woeful customer service levels zero information given and just as good internet speeds found at better company’s