Virgin Media Outage Report in Crawley, West Sussex, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Crawley come from postal codes RH10 and RH11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Redhill, Caterham, Maidenbower, Crawley, East Grinstead, Godstone, Burgess Hill, and Balcombe.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill
|
Internet | 1 day ago |
|
Caterham
|
Internet | 3 days ago |
|
Maidenbower
|
Wi-fi | 4 days ago |
|
Redhill
|
Internet | 5 days ago |
|
Crawley
|
TV | 7 days ago |
|
Caterham
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
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Richard 🏁🏴🏳️🌈🇬🇧 (@djtrickster77) reported from Redhill, EnglandStill gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Jeff Webber (@jettypaul71) reported from Burgess Hill, England@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
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Andy Cowen (@RealAndyCowen) reported from Redhill, England@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
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JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
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1Down5Up (@BinaryWheels) reported from Crawley, EnglandTop tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
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Richard 🏁🏴🏳️🌈🇬🇧 (@djtrickster77) reported from Redhill, EnglandVirgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Kerry Munroe (@mrsmumbo) reported from Tandridge, England@virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!
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Dean Woods (@deanwoods) reported from Horley, EnglandArgh, not what I need right now. Virgin Media broadband connection outage 📶❌😵
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Ge (@Georgiaknipe) reported from Broadbridge Heath, England@virginmedia still awaiting on confirmation for my latest order said it would be here today had nothing in the post and no email to say what’s happening could you help please
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rachel o'reilly (@rorpr) reported from Dorking, EnglandHi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia Tv and phone also not working
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Ben Barrett (@BAAAAAAAAAAAAB) reported from Crawley, England@virginmedia making isolation harder with poor/no Wi-Fi
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Glen Battams© (@dyllan08) reported from Burgess Hill, England@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
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Ge (@Georgiaknipe) reported from Broadbridge Heath, England@virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order
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Service please (@Unhappyconsume1) reported from Crawley, England@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Gee (@simongeephoto) reported@virginmedia Consistently bad internet,cut off while being transferred between employees. New hub 4 just fitted and not working most of the time.A virgin manager phoned with service number for refund on services not provided. Known area issues since last September and fixed by end of feb 2021
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Davy🇬🇧🏴 (@Davycatchalot) reported@followwollof66 @virginmedia I used to say yes, but not now but then most ISP’s are the same so its just your luck if you get decent service from them.
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Carl Ford 💙😎💙 (@TheCarlFord) reported@virginmedia Having a repeat is hardly something to shout about... poor form, poor form.
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Christie (@ChristieDim) reported@virginmedia Internet speed at around 30Mbps!!! New signal sent, no luck, rebooting no luck, 26 minutes on hold so far, any luck? What happened to the 100Mbps speed??? #stayconnected
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Peter Moore (@5PeterM) reported@virginmedia a little fed up of the covid excuse for poor customer service. Tried for 2 days to speak to someone and still waiting. Quick to put my prices up. Reinvest in staff
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A.abu (@Aabu21480992) reported@virginmedia I except a service im not asking for anything im not entilted too. Im paying for a service why are you referring me to complaints. Haven't i complained numerous times my tweets are evident enough including hrs on the phone. Your being extremely unreasonable.
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RA (@RAgoooner) reported@virginmedia Oh, and online (via my phone) shows no know issues. Only when spending over 45 mins on hold do I find out of the issue, which has now had a day added to it - abysmal
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Robert Dyson (@RobertDDyson) reported@WhistlingDixie4 @virginmedia My worst experience was a call to BT, that asked me to dial another number, then another, then another that then told me to dial the number I started with.
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Hels (@HelenCoates4) reported@virginmedia I need to cancel my subscription but can never get through!! Now what? Do you have an email address I can use?
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michael fletcher (@strider1947) reported@virginmedia I KEEP TELLING VIRGIN MEDIA I AM CANCELLING THEIR SERVICE AT THE END OF THE MONTH. I TRIED TO CONTACT THEM THEY SWITCHED ALL CUSTOMER SERVICE & FAULT LINES OFF. IN THE LAST 24 HOURS I HAVE BEEN INUNDATED WITH TEXT MSG'S PLEADING ME TO STAY WITH THEM. I CANCEL MY VIRGIN MEDIA.