Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Redhill, Headley, Horsham, Burgess Hill, Caterham, and Maidenbower.

City	Problem Type	Report Time
Crawley	Internet	7 hours ago
Crawley	TV	23 hours ago
Crawley	Internet	2 days ago
Crawley	Internet	2 days ago
Redhill	Internet	5 days ago
Crawley	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Charles Brittain (@CharlesB2T) reported 3 minutes ago from Burgess Hill, England

  @virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.

• 
  Charlie Toon (@Charlie_A_Toon) reported 9 minutes ago from Crawley, England

  Is your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise

• 
  Anna Dawson (@AnnaDaw150765) reported 11 minutes ago from Redhill, England

  @virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise

• 
  Stitch Music (@StitchMusicGFI) reported 14 minutes ago from Crawley, England

  @virginmedia We have spoke to everyone… you’re just doing a bad job… you need to sort your staff because they’re all lazy bastards who clearly just can’t be bothered… it’s been 2 months… you credit our account but that doesn’t make up for it

• 
  Rob Procter (@RobertProcter) reported 16 minutes ago from East Grinstead, England

  @virginmedia Thanks for coming back to me. It’s just my internet is going slow again probably for about the tenth time I’ve had to call in the last 12 months. So I wanted them to check to see what’s wrong with it. Many thanks, rob

• 
  JMRCS (@JMRChauffeurs) reported 29 minutes ago from Crawley, England

  @virginmedia I cancelled an additional channel package and wanted to cancel it despite a chat with online help it still hasn't been cancelled

• 
  Sarah Branston (@SBranston) reported 33 minutes ago from Redhill, England

  @virginmedia Bravo 👏 Extraordinary customer service from the nicest of people in a call centre. Helpful Kind Fair If only @BarclaysUK had matched this. 🤬 Incoherent Contradictory info from websites Two failed live chats Merry Xmas to all teams in call centres.

• 
  Sonia Jacinto (@SMLJacinto) reported 35 minutes ago from Salfords, England

  @virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!

• 
  Natalie Exley (@Sexley28) reported 37 minutes ago from Crawley, England

  @virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

• 
  1Down5Up (@BinaryWheels) reported 40 minutes ago from Crawley, England

  Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.

• 
  Mr.Cocktail 🍸 (@AndyCockell) reported 40 minutes ago from Dorking, England

  @virginmedia 1. You’ve not read my tweet but replied with a standard automated response. 2. I said in my initial tweet that you’ve already told me service is down due to improvements. 3. The link you’ve given says there’s nothing wrong. Your customer service is diabolical.

• 
  josie🗽 (@josie_milligan) reported 44 minutes ago from Burgess Hill, England

  @virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.

• 
  lets be agile (@martyncodes) reported 45 minutes ago from East Horsley, England

  @RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system

• 
  TheRealAngelinaDavey (@anjiMD) reported 45 minutes ago from Crawley, England

  @virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.

• 
  Natalie Exley (@Sexley28) reported 46 minutes ago from Crawley, England

  @virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .

• 
  josie🗽 (@josie_milligan) reported 48 minutes ago from Burgess Hill, England

  @virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬

• 
  Tel (@2pintsuk) reported 53 minutes ago from Redhill, England

  @virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.

• 
  sophie (@sophieholmes_) reported 54 minutes ago from Horley, England

  @virginmedia can you confirm what the issue is with wifi in the RH6 area please?

• 
  Daniel Burns (@DanielBurns91) reported 54 minutes ago from Dorking, England

  @virginmedia your phone lines are telling people your call centre are closed! I have had an issue with our bill since we opened our account with you. I was apologised to on the 30th October and ASSURED the credit would be applied to November’s bill. Just been charged full amount!

• 
  Emma Cooper (@emcooper2) reported 58 minutes ago from Tandridge, England

  @virginmedia I changed my direct debit date to 30th of each month and you failed to tell me it wasn’t going to be effective until next months billing cycle. Now I have charges from my bank. Not a good experience, especially as a new customer. I want my bank charges refunding

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pauliebwillcox💙 (@pauliebwillcox) reported 7 minutes ago

  @virginmedia I upgraded to Virgin360, it's been a nightmare- 4 times the box has reset & lost all our recordings, it fails to records things and its been impossible to get any help - we've been with you with no problems for decades, can you get me some help before I move to Sky?

• 
  WeHearYou (@WeHearYou2020) reported 10 minutes ago

  @virginmedia @rafthemaster They offer an awful service. When there was a national outage a fee weeks ago our main box coincidentally went off and stopped working. Spent nearly two hours on the phone waiting and then trying to explain our problem. We were promised a new box. Still waiting. Shocking service.

• 
  werb (@Lfc93Werb) reported 10 minutes ago

  @virginmedia @PeteUK7 Chatting ****. My credit rating got destroyed after I left O2 and they sorted all the paperwork then years later a mistake on their end had them deciding I hadn't and they invented a debt and solid it to a debt company. All phone companies are massive scam artists

• 
  Telboy (@telboy1968) reported 18 minutes ago

  @virginmedia I am in the HA0 area. TV channels constantly pixelating. When looking at your Service Status page, states resolve date of 18th May. Today is the 27th May. Are you going to compensate customers considering we pay for your service 1 mth in advance

• 
  CrazyCatLady (@clwi456) reported 20 minutes ago

  @Billymawa @PeteUK7 @virginmedia Same. I was asked “are you the account holder?” I said, no, she died. I was told they would only deal with the account holder. That was 6 years ago. Cancelled virgin and will never ever use it again.

• 
  Graham Long (@Grahamthecabbie) reported 20 minutes ago

  Anyone else having problems with @virginmedia useless service!

• 
  H3LLRAISER III (@JSSHERIFF1933) reported 21 minutes ago

  @virginmedia @scoobiesue82 I’ve gave up watching The Big Bang Theory as clearly no one can fix this glitch?? It’s very annoying !!

• 
  MerlinJ (@HamsterSick) reported 22 minutes ago

  I absolutely detest @virginmedia I crave the end of the contract this year. Dog **** service.

• 
  Saviour (@CryptoVecna) reported 23 minutes ago

  @JamieGBarry @virginmedia And how would this be funded exactly? What a stupid take. Let's get free food too, and electric and gas... And petrol because I have to drive to work

• 
  Paul McKigen (@paulmc_96) reported 24 minutes ago

  @virginmedia why is it every week the service goes down. Becoming a joke