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Virgin Media outages and service status in Crawley, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 20, 1:20 AM GMT+1.
  • 100% Internet (100%)

The latest reports from users having issues in Crawley come from postal codes RH11 and RH10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Dorking, Redhill, Caterham, and Horsham.

CityProblem TypeReport Time
Crawley Internet 5 days ago
Dorking Internet 14 days ago
Crawley Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • melon_h
    Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    Hi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...

  • BinaryWheels
    1Down5Up (@BinaryWheels) reported from Crawley, England

    Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.

  • jettypaul71
    Jeff Webber (@jettypaul71) reported from Burgess Hill, England

    @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

  • Sexley28
    Natalie Exley (@Sexley28) reported from Crawley, England

    @virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

  • dyllan08
    Glen Battams© (@dyllan08) reported from Burgess Hill, England

    @virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin

  • JefferyOllie
    Ollie Jeffery (@JefferyOllie) reported from Redhill, England

    @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

  • leemillard1979
    Lee Millard (@leemillard1979) reported from Crawley, England

    @virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..

  • JAKES_PHOTOS
    JAKE (@JAKES_PHOTOS) reported from Redhill, England

    So as some may know I work at a computer repair shop and there have been a rise in online scams this last few weeks. Especially people claiming to be from @virginmedia regarding slow internet speed If it sounds suspicious hang up. @SurreyPolice #ScamAlert

  • BAAAAAAAAAAAAB
    Ben Barrett (@BAAAAAAAAAAAAB) reported from Crawley, England

    @virginmedia making isolation harder with poor/no Wi-Fi

  • ColynMitchell
    Mitch (@ColynMitchell) reported from Crawley, England

    @virginmedia I pay for 300 meg broadband and have done for a long time. Currently via ethernet cable I get 100 meg and wifi 30-40 meg tops. But as low as 10-15 meg. When trying to stream anything via firestick I get buffering. A few weeks ago we had no problems.

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia @CarolynBaghurst Still same outage in the same town but the outage page shows outage but time for fix keeps moving

  • Sexley28
    Natalie Exley (@Sexley28) reported from Crawley, England

    @virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .

  • deanwoods
    Dean Woods 💙 (@deanwoods) reported from Horley, England

    @virginmedia The tests haven't found any issues (which isn't a surprise).

  • RealAndyCowen
    Andy Cowen (@RealAndyCowen) reported from Redhill, England

    @virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!

  • LemmyBarnett
    𝙇𝙚𝙢𝙢𝙮 𝘽𝙖𝙧𝙣𝙚𝙩𝙩 🎮🕹️🚀 (@LemmyBarnett) reported from Horley, England

    @virginmedia I now have another broadband supplier. You make it too hard to cancel. A 30 minute phone call, just to be told to ring back in FIVE DAYS time because "the system is down".

  • HowieMac77
    Howie Mac™ ©️ (@HowieMac77) reported from Crawley, England

    @virginmedia Can U Tell Me Why U Putting A Wrong Address On A Delivery Results In You Telling Me I Have To Drive To A Depot 20 Miles Away 2 Pick The Parcel Up Or Cancel My Order

  • dannyb0y1969
    Danny Wootton (@dannyb0y1969) reported from Crawley, England

    @virginmedia woke up to no internet this morning, can't get an engineer slot until SATURDAY morning 😰😰😰 do u think being without the internet for FOUR full days is even remotely acceptable? Utterly shocking service. Disgusting.

  • Mrs_Spurs_1882
    Lisa 💜💜 (@Mrs_Spurs_1882) reported from Horley, England

    @virginmedia trying to report a landline fault. Your web help couldn't be anymore unhelpful and I can stand anymore of your on hold music on the phone. Please advise on what I can do.

  • Peterprince
    Peter Prince (@Peterprince) reported from Redhill, England

    @virginmedia since supposedly upgrading the network in #reigate on 5th November broadband is constantly dropping out and to make matters worse customer service is uncontactable. What are you doing to provide a consistent broadband service

  • martyncodes
    lets be agile (@martyncodes) reported from East Horsley, England

    @RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lloydjames84
    Lloyd James (@Lloydjames84) reported

    @ShrnThomson @virginmedia We have had no end of issues lately and was sent a hub5 this week

  • chrissincl29564
    Cookie (@chrissincl29564) reported

    @virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!

  • PINPOINT69
    Bob (@PINPOINT69) reported

    @virginmedia @AlanBM91 I am getting bombarded with emails saying someone is trying to log in to my @virginmedia account every day from multiple locations, I have 2 factor authentication on so it can't happen but can't help feeling there has been some sort of breach?

  • CorkinDawn
    dawnieC (@CorkinDawn) reported

    @virginmedia any other known tv issues in Ss15 area. Can get absolutely nothing other than a black screen

  • BissellJane1
    Jane Bissell (@BissellJane1) reported

    @virginmedia another day without any internet and impossible to get a refund I had 2 days last month without service but all your staff are interested in is trying to sell products I don’t want I’ve reduced all products due to cost of living but I’m still getting calls every day

  • PtieaPmnepwhwj
    Albert Eee (@PtieaPmnepwhwj) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV51 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • RGE_Art
    Richard Geraint Evans (@RGE_Art) reported

    @JFab208 @virginmedia I hope you don't have to endure the hell that is modern day corporate customer services ...

  • lazylazydude
    youwouldntknowme (@lazylazydude) reported

    @virginmedia Please stop calling me every day to offer “deals”. I cannot have made it any clearer that I’m not interested. I’m cancelling as soon as possible because your customer service is the worst. It’s borderline harassment

  • Davies133
    Jim Davies (Ex Labour Voter & Member) (@Davies133) reported

    @virginmedia 30 minutes and counting waiting for someone on your retentions line to pick up the phone!!! It looks like I'm not alone in wanting to leave. Is this what counts for customer service? 😡

  • ChrisBtw___
    ChrisBtw (@ChrisBtw___) reported

    Virgin media with the 3rd outage of the week... Cheers ya useless *****!