Virgin Media outages and service status in Crawley, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Aug 9, 7:27 PM GMT+1.
- Internet (82%)
- Wi-fi (18%)
The latest reports from users having issues in Crawley come from postal codes RH11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Redhill, Caterham, and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 2 days ago |
|
Redhill
|
Internet | 3 days ago |
|
Crawley
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Eddie Vermeer (@Eddie_Vermeer) reported from East Grinstead, England@virginmedia connection is down, your diagnostics state there's a problem and helped me book an engineer but earliest appointment isn't until Tuesday? Seriously? No home phone line for 4/5 days isn't good.
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Iain (@Skiddles1985) reported from Crawley, England@matt_johnson_89 @virginmedia I would take BT/Sky back in an instant if I could, bloody trees blocking the signal means I can’t!
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Ge (@Georgiaknipe) reported from Broadbridge Heath, England@virginmedia still awaiting on confirmation for my latest order said it would be here today had nothing in the post and no email to say what’s happening could you help please
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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Sonia Jacinto (@SMLJacinto) reported from Salfords, England@virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)
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𝙇𝙚𝙢𝙢𝙮 𝘽𝙖𝙧𝙣𝙚𝙩𝙩 🎮🕹️🚀 (@LemmyBarnett) reported from Horley, England@virginmedia I now have another broadband supplier. You make it too hard to cancel. A 30 minute phone call, just to be told to ring back in FIVE DAYS time because "the system is down".
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Justin Moore (@jm1967uk) reported from Redhill, England@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..
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mattieb (@mattie_b83) reported from Crawley, EnglandWhat a load a shit @viginmedia is ! Just spent 13 quid on a movie that wont even play ! So gonna look at different companies virgin media is just expensive crap
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Natalie Exley (@Sexley28) reported from Crawley, England@virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia I only found this out by talking to the engineers working at getting us all attached again, down our road, but if we don't know this, it looks as though it is your equipment which is at fault. To be fully kept up to speed with real info, will stop nightmare thoughts from growing.
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Trevor (@TRSafcw) reported from Headley, England@Leemhammond @virginmedia Same on Now TV, must be a Sky issue.
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Andy Cowen (@RealAndyCowen) reported from Redhill, England@virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!
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Peter Gearing (@TheGearing) reported from Edenbridge, England@VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media
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Natalie Exley (@Sexley28) reported from Crawley, England@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!
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JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
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Service please (@Unhappyconsume1) reported from Crawley, England@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trina S 💙 (@BrownEyedGirlGB) reportedBy December 2025 @virginmedia ongoing service monitoring determined I needed a free hub to stabilise connection. Lost track of how often internet has gone down for few minutes or so then come back. However, in last month it has been out for hours 3 times. 2/?
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Neil is an adult human male homosexual (@nlpedwards) reportedHi @virginmedia… are there any issues with broadband in TW2… box keeps resetting
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nigel (@redwallreality) reported@biggle1908 Virgin media broadband is excellent. Problems start when you phone them…if you understand Indians with a less than rudimentary ability to speak English, go for it.
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Game of the People (@GameofthePeople) reported@virginmedia is the Clients Support Team a bona fida Virgin media account?
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andrea felton (@feltors) reported@virginmedia why can’t I access my emails on my phone and laptop won’t let me sign in
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Nicky P. Smalley (@Nicky_P_Smalley) reported@virginmedia I haven’t tried ringing, as I’m more likely to get through to Elvis on a ouija board then you. For a month our top package internet keeps failing, you say you fix it & a week later it dies. Pull your finger out & sort compo for every customer in S63 7NR area.
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One Club Since 1888 🍀🇮🇪 (@1888oneclub) reported@RFC5572_ You just got beaten off a virgin media WiFi password ya helmet. Pipe ******** down!!
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christopher Gunn (@christo43383549) reported@RichardMorrow10 @virginmedia Good luck with thay mate virgin are terrible with it i lost 2 days of Internet and 2 days work when WFH had to use my phone data sadly but they basically said , get on with it ...
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Shardon (@shardon1980) reported@virginmedia I can’t send DMs but update. Issue won’t be fixed until 14th August . Absolutely unacceptable. No notice or comms I had to check myself. I pay you a lot of money. To be over 2 weeks with no WiFi is unacceptable. No details either and your hotline has a wait time of over 45 mins.
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Dale Ash (@discoDA1875) reported@virginmedia Sky Sports Plus not working. Sort it out.