Virgin Media Outage Report in Crawley, West Sussex, England
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The latest reports from users having issues in Crawley come from postal codes RH11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Redhill, Crawley, Leatherhead, Caterham, Balcombe, Dorking, Horsham and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Total Blackout | |
| Crawley |
Internet | |
| Leatherhead |
TV | |
| Caterham |
Internet | |
| Balcombe |
Internet | |
| Redhill |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
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Martin Cooper
(@mr_coops) reported
from
East Grinstead, England
@TrekinTech @virginmedia Looks like a Wi-fi problem ;)
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia Better but seems to a be a daily issue over the last week or so
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Tv and phone also not working
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
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Ben Barrett
(@BAAAAAAAAAAAAB) reported
from
Crawley, England
@virginmedia making isolation harder with poor/no Wi-Fi
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
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Vishal Aggarwal 🧢
(@vishalagga) reported
from
Crawley, England
@virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Sue Crayden
(@CraydenSue) reported
from
Leatherhead, England
@virginmedia not very happy with your customer service, why would I pay for something that is not being broadcast
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia is your service down in the KT22 area this morning?
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I have complained... feedback or solving my problem has been none!!!!
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Prof Zoe Knowles
(@SpExPsych) reported
@virginmedia Rang three times yesterday and was told a manager would call back. They didn’t. Rang the engineer who installed at neighbours property - no response. Engineer due tomorrow, till then no services at all. Very poor this @virginmedia when your staff admitted it’s totally your fault.
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Quikstu
(@quikstu) reported
@virginmedia I have since called back and my issue resolved. Just infuriating at the time. Thanks.
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Pete Band
(@bandi_4) reported
@virginmedia 25 phone calls endless emails, no reply . You can never speak to actual person. Your service is crap 🤬🤬🤬.
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Kang’s Stomp Trooper
(@fxckits_phe) reported
@virginmedia I’m leaving you. Worst connection ever.
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Kali
(@The_Bossman525) reported
@Bargi_EntFocus @virginmedia Ok what was the issue as I’ve had this exactly same problem since last night.
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Kali
(@The_Bossman525) reported
@Bargi_EntFocus @virginmedia Will be contacting them when the call centre opens. My screen is exactly like yours with a 16% reboot. Absolute joke service from them.
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Kali
(@The_Bossman525) reported
@Bargi_EntFocus @virginmedia How did you fix this???? I’m having this exact problem now. Thanks in advanced for helping
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2023 TerhiMG 🚗🇫🇮 🇺🇦
(@TerhiMG) reported
@virginmedia as i said before, the service status page says everything is fine...
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mondoman
(@mondoman20) reported
@virginmedia And there’s no way to do anything within my account. Cant upgrade, can’t downgrade, can’t cancel. The ball is in your court.
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Victoria Sullivan
(@victoriaplum71) reported
@virginmedia We’ve raised complaints before - nobody gives a ****. That’s kind of the point!! We don’t want to stay with virgin but are not being given a choice!