Virgin Media outages and service status in Crawley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 8, 12:15 PM GMT+1.
- Internet (54%)
- E-mail (15%)
- Wi-fi (15%)
- Total Blackout (8%)
- TV (8%)
The latest reports from users having issues in Crawley come from postal codes RH11 and RH10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Redhill, Crawley, Horsham, Caterham, Reigate, Dorking, and Headley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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4 days ago | |
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Wi-fi | 6 days ago |
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Internet | 7 days ago |
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Total Blackout | 8 days ago |
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Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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Dean Woods 💙 (@deanwoods) reported from Horley, England@virginmedia The tests haven't found any issues (which isn't a surprise).
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
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Richard 🏁🏴🏳️🌈🇬🇧 (@djtrickster77) reported from Redhill, EnglandStill gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Greyman (Gary A) (@GaryAblett3) reported from Crawley, England@virginmedia No. The reference was not given to me. But the complaint was logged.
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
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Ge (@Georgiaknipe) reported from Broadbridge Heath, England@virginmedia still awaiting on confirmation for my latest order said it would be here today had nothing in the post and no email to say what’s happening could you help please
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Glen Battams© (@dyllan08) reported from Burgess Hill, England@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
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Natalie Exley (@Sexley28) reported from Crawley, England@virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .
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Craig Freeman (@craigdfreeman) reported from Redhill, England@virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!
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rachel o'reilly (@rorpr) reported from Dorking, EnglandHi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?
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Iain (@Skiddles1985) reported from Crawley, England@matt_johnson_89 @virginmedia I would take BT/Sky back in an instant if I could, bloody trees blocking the signal means I can’t!
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Daniel Burns (@DanielBurns91) reported from Dorking, England@virginmedia your phone lines are telling people your call centre are closed! I have had an issue with our bill since we opened our account with you. I was apologised to on the 30th October and ASSURED the credit would be applied to November’s bill. Just been charged full amount!
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Alison Braganza 🌟💙 (@alibeeson) reported from Crawley, England@virginmedia Thanks John. This is really poor service though, when we called your customer services yesterday they said there was no problem & nothing they could do. An estimated fix date? For your deaf and hard of hearing customers, this isn’t good enough I’m afraid @scope @RNID
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Peter Gearing (@TheGearing) reported from Edenbridge, England@VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media
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JoelTheEntertainer (@EntertainerJoel) reported from Redhill, EnglandVirgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!
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Eddie Vermeer (@Eddie_Vermeer) reported from East Grinstead, England@virginmedia connection is down, your diagnostics state there's a problem and helped me book an engineer but earliest appointment isn't until Tuesday? Seriously? No home phone line for 4/5 days isn't good.
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Tony Woodley (@zimoza90) reported from Burgess Hill, England@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keith A Pearson (@keithapearson) reported@MrGee27 @virginmedia I disagree. Having suffered their appalling service too many times over the last six months, I think the senior management should be marched naked through the streets of Basingstoke and pelted with rotten fruit. Every weekend for a year.
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ten street KINGO👽 (@kwestfanclub) reported@Stsantek @virginmedia Hello, i work in the industry, as bad as Virgin are, and they are bad, the responsibility is the EE salesmen who placed the order without knowing your termination charge, whenever signing up i check for things like this so things like this dont happen.
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Flossie Smith (@LostPigeonPost) reported@Stsantek @virginmedia I can’t wait to leave Virgin but my husband can’t face the thought of having to ditch his Blue Yonder email address. It took me a week to switch mine and I will never say another good eord about Virgin again. It’s beyond hideous.
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Andy (@andyosb) reported@Ofcom @virginmedia did exactly the same thing to me back in 2019! It was - and still is - the worst customer service experience of my life (and I'm now 65). It was just so glad to escape them eventually. They're utter scum. Do yourself a favour & don't go anywhere near this company.
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Christine💙 (@jaluch) reported@virginmedia Received new remotes for your new service main remote works second one does not HELP.
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unia (@unia_x) reported@Stsantek @virginmedia Hartlepool, Swindon, Reading - 3 places where I know for a fact a VM connection has packet loss. They’re selling a broken service and are getting away with it.
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Mehrdad Yousefi (@MY21_Oracle) reportedOfcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the UK telecoms group had likely mishandled millions of customer calls.
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Ryan Brittain (@ryanbrittain1) reported@virginmedia @ElJaffoGuzman I’ve had the same issue, my virgin media bill is twice as expensive as the next nearest price. Virgin not interested. I could cancel and rejoin it would be cheaper and cost them
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Ross Tristram (@rosstristram) reported@Ofcom @Ofcom trousered £28m for themselves. Just as bad as @virginmedia 2 peas in a pod
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Dr Elaine Rust (@elainerust) reported@virginmedia despite your £28 million fine for preventing the switching process, I find you are doing this to me. So much for resolving the issues and reviewing your processes. You’ve cancelled my request TWICE. This has to stop. @Ofcom