Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Caterham, Crawley, Dorking, and Redhill.

City	Problem Type	Report Time
Caterham	TV	3 days ago
Crawley	Wi-fi	4 days ago
Caterham	Internet	6 days ago
Crawley	Internet	6 days ago
Crawley	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Ben Barrett (@BAAAAAAAAAAAAB) reported 1 second ago from Crawley, England

  @virginmedia making isolation harder with poor/no Wi-Fi

• 
  Mr.Cocktail 🍸 (@AndyCockell) reported 20 minutes ago from Dorking, England

  @virginmedia 1. You’ve not read my tweet but replied with a standard automated response. 2. I said in my initial tweet that you’ve already told me service is down due to improvements. 3. The link you’ve given says there’s nothing wrong. Your customer service is diabolical.

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 20 minutes ago from Redhill, England

  TWITTER HELP PLEASE Want to bin @virginmedia after 20 odd years loyal usage. Ideally just need a broadband service. How do you go about it. Don’t want to be left with no broadband.

• 
  Angie💙 (@Angelaf61260621) reported 23 minutes ago from Redhill, England

  @virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm

• 
  Adam Dolphin (@itsmeinleek) reported 24 minutes ago from Redhill, England

  @virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.

• 
  Andy Cowen (@RealAndyCowen) reported 28 minutes ago from Redhill, England

  @virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!

• 
  ABCOM - IT Solutions (@abcomuk) reported 30 minutes ago from Burgess Hill, England

  @virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?

• 
  Sonia Jacinto (@SMLJacinto) reported 34 minutes ago from Salfords, England

  @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

• 
  Dean Woods 💙 (@deanwoods) reported 35 minutes ago from Horley, England

  @virginmedia The tests haven't found any issues (which isn't a surprise).

• 
  Peter Prince (@Peterprince) reported 39 minutes ago from Redhill, England

  @virginmedia since supposedly upgrading the network in #reigate on 5th November broadband is constantly dropping out and to make matters worse customer service is uncontactable. What are you doing to provide a consistent broadband service

• 
  Richard Frame (@rafthemaster) reported 40 minutes ago from Burgess Hill, England

  @virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)

• 
  Lisa 💜💜 (@Mrs_Spurs_1882) reported 40 minutes ago from Horley, England

  @virginmedia trying to report a landline fault. Your web help couldn't be anymore unhelpful and I can stand anymore of your on hold music on the phone. Please advise on what I can do.

• 
  Glen Battams© (@dyllan08) reported 40 minutes ago from Burgess Hill, England

  @virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin

• 
  JoelTheEntertainer (@EntertainerJoel) reported 42 minutes ago from Redhill, England

  @virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.

• 
  Natalie Exley (@Sexley28) reported 45 minutes ago from Crawley, England

  @virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

• 
  JMRCS (@JMRChauffeurs) reported 46 minutes ago from Crawley, England

  @virginmedia I cancelled an additional channel package and wanted to cancel it despite a chat with online help it still hasn't been cancelled

• 
  josie🗽 (@josie_milligan) reported 47 minutes ago from Burgess Hill, England

  @virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.

• 
  Trevor (@TRSafcw) reported 50 minutes ago from Headley, England

  @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

• 
  Iain (@Skiddles1985) reported 52 minutes ago from Crawley, England

  Get home to find no Internet/WiFi, no TV, stellar service as usual from @virginmedia. Status checker said it would be resolved by 1945, now is says 2330. Last time it was like this, it took almost a whole day to get service back. Glad I have a book to read.....

• 
  sophie (@sophieholmes_) reported 56 minutes ago from Horley, England

  @virginmedia can you confirm what the issue is with wifi in the RH6 area please?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenny Do Nascimento (@jdonascimento) reported 2 minutes ago

  @virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS

• 
  Paul Rich (@PaulRic59799558) reported 7 minutes ago

  @CheekyVic @virginmedia There all the same I’m afraid I’m with talk talk iv had so many problems with my internet speed iv given up

• 
  Harry M (@HNMZY16) reported 7 minutes ago

  @Johnty14 @virginmedia It's not Virgin Media themselves that do this btw. Some outside leaflet drop company gets hired to do it and they don't give a **** where they put that leaflet.

• 
  Virgin Media News (@VirginMediaNews) reported 11 minutes ago

  A man in his 40s has died after being struck by his van near Luke’s Bridge in Gortnaleck, Grange, Co Sligo. The collision happened at around 3.55pm yesterday (Saturday). Gardaí said the incident involved “a van and a pedestrian, the owner of the vehicle”. The man was pronounced dead at the scene and Gardai are appealing for witnesses.  More on Virgin Media PLAY.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 11 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  Truthwillsetyoufree (@Truthwills26171) reported 14 minutes ago

  @RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!

• 
  ^Gavstar^ (@Englandgav) reported 17 minutes ago

  Hey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue

• 
  Burn Notice (@BurnNotice85) reported 17 minutes ago

  @VirginMediaNews Note to Virgin Media : stop platforming that religious zealot and fantasist - even at the opportunity cost re: a young journalist's tv screen time & professional exposure. He's on his way back to prison when another warrant comes down from the bench, in coming days and weeks.

• 
  john (@jhargie4) reported 21 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.

• 
  Martyn Lucas (@Martyn_Lucas) reported 23 minutes ago

  @virginmedia @iainsymac Really poor update! You need to get rid of it