Virgin Media

Virgin Media Outage Report in Crawley, West Sussex, England

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The latest reports from users having issues in Crawley come from postal codes RH10 and RH11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Crawley, West Sussex, England 02/28/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Crawley, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Burgess Hill, Crawley, Leatherhead, Reigate, Balcombe and Horsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Wi-fi
United KingdomBurgess Hill Phone
United KingdomCrawley Internet
United KingdomRedhill Internet
United KingdomCrawley Phone
United KingdomCrawley Internet

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • BAAAAAAAAAAAAB Ben Barrett (@BAAAAAAAAAAAAB) reported from Crawley, England

    @virginmedia making isolation harder with poor/no Wi-Fi

  • djtrickster77 Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported from Redhill, England

    Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.

  • dyllan08 Glen Battams© (@dyllan08) reported from Burgess Hill, England

    @virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @virginmedia Tv and phone also not working

  • Boizey Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Boizey) reported from Leatherhead, England

    @virginmedia Better but seems to a be a daily issue over the last week or so

  • ColynMitchell Mitch (@ColynMitchell) reported from Crawley, England

    @virginmedia Reboot temporarily increased the speed but nothing near the service I was getting in the past. I work from home a need fast connection. So need this sorted out please.

  • CraydenSue Sue Crayden (@CraydenSue) reported from Leatherhead, England

    @virginmedia not very happy with your customer service, why would I pay for something that is not being broadcast

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem

  • SMLJacinto Sonia Jacinto (@SMLJacinto) reported from Salfords, England

    @virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!

  • SMLJacinto Sonia Jacinto (@SMLJacinto) reported from Salfords, England

    @virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!

  • SMLJacinto Sonia Jacinto (@SMLJacinto) reported from Salfords, England

    @virginmedia I have complained... feedback or solving my problem has been none!!!!

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless

  • SMLJacinto Sonia Jacinto (@SMLJacinto) reported from Salfords, England

    @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

  • Boizey Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Boizey) reported from Leatherhead, England

    @virginmedia is your service down in the KT22 area this morning?

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏

  • mr_coops Martin Cooper (@mr_coops) reported from East Grinstead, England

    @TrekinTech @virginmedia Looks like a Wi-fi problem ;)

  • Unhappyconsume1 Service please (@Unhappyconsume1) reported from Crawley, England

    @virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months

  • RealAndyCowen Andy Cowen (@RealAndyCowen) reported from Redhill, England

    @virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise

  • vishalagga Vishal Aggarwal 🧢 (@vishalagga) reported from Crawley, England

    @virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • martinerobins65 Martine Robins (@martinerobins65) reported

    @virginmedia There was supposed to have been a complaint raised on Thursday…. Here we are 3 days later and no further forward…

  • solutions_08 Solutions08 (@solutions_08) reported

    @virginmedia Yes we have given notice, yes our new provider has started the transfer proces and more importantly yes we have paid all our bills including the amount to take us to the transfer of service……. We are holding up our end. Unfortunately, @virginmedia is not.

  • estepa_steve Stevo (@estepa_steve) reported

    @virginmedia Wired connection, keeps happening everyday used your useless online help guide and rang your helpdesk both useless. Inferior hardware to sky

  • HT_oberon Tom (@HT_oberon) reported

    @virginmedia I asked and they directed me to their website instead of taking the complaint. I’ve had dreadful internet and virgin does nothing

  • 66Frenchie Terry French (@66Frenchie) reported

    @virginmedia So the engineer arrived said your router is dead why am I here they could have sent one - as I said before woeful service VM!

  • kevingorniakyt Kevin Górniak (@kevingorniakyt) reported

    @virginmedia Why can I not login to Virgin Media TV GO. Help because I need to watch this film i have been waiting for 2 weeks for...

  • nick_pope Nicholas Pope - Supporting Local (@nick_pope) reported

    @virginmedia The person I spoke to said they would call me back after a few minutes to check the problem was resolved. They haven't called back.

  • steviebronco1 Steven Castle (@steviebronco1) reported

    @nicbaggley94 @virginmedia Did u fix it?

  • Just_RJ_ 𝖯𝗋𝗈𝖼𝗋𝖺𝗌𝗍𝗂𝗇𝖺𝗍𝗂𝗈𝗇 𝖦𝗈𝖽 (@Just_RJ_) reported

    this stupid ******* ***** who's putting wallpaper on downstairs messed with the virgin media cabling and now I have no connection outside of mobile data the guy's doing a **** job with the wallpaper too

  • Jennybean333 JennyWren 🍃🍂 (@Jennybean333) reported

    @virginmedia I’ve joined and posted a question…now we wait again I suppose. Pretty disappointed In the customer service though Virgin, shouldn’t have to moan on Twitter, someone should have just got back to my uncle.