Virgin Media outages and service status in Crawley, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 12, 1:13 PM GMT+1.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (15%)
- TV (8%)
The latest reports from users having issues in Crawley come from postal codes RH10 and RH11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Redhill, Caterham, Maidenbower, East Grinstead, Godstone, Burgess Hill, and Balcombe.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Total Blackout | 2 days ago |
|
Redhill
|
Internet | 10 days ago |
|
Caterham
|
Internet | 12 days ago |
|
Maidenbower
|
Wi-fi | 13 days ago |
Community Discussion
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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korondi joco (@korondijoco) reported from Crawley, England@virginmedia Ok, thank you. But how is it possible that the broadband is so slow but there are no issues?
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Greyman (Gary A) (@GaryAblett3) reported from Crawley, England@virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.
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Angie💙 (@Angelaf61260621) reported from Redhill, England@virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm
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𝙇𝙚𝙢𝙢𝙮 𝘽𝙖𝙧𝙣𝙚𝙩𝙩 🎮🕹️🚀 (@LemmyBarnett) reported from Horley, England@virginmedia I now have another broadband supplier. You make it too hard to cancel. A 30 minute phone call, just to be told to ring back in FIVE DAYS time because "the system is down".
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.
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Dean Woods (@deanwoods) reported from Horley, EnglandNot sure about Virgin Media's new "Intelligent Wi-Fi" update. Devices now regularly lose connection which wasn't a problem before 🤔
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Vishal Aggarwal 🧢 (@vishalagga) reported from Crawley, England@virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be
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mattieb (@mattie_b83) reported from Crawley, EnglandWhat a load a shit @viginmedia is ! Just spent 13 quid on a movie that wont even play ! So gonna look at different companies virgin media is just expensive crap
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Noplace4heroes (@tillett81) reported from Edenbridge, England@virginmedia Come on virgin media stop all the scams coming along I’ve just had another one phoned me up to say but I’m having problems with my Internet again And want me to log into my computer Take control of it we pay for this service and we want to be protected by you so plz
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Answers in Reason (@answersinreason) reported from Redhill, England@virginmedia Yeah, I'm sure they thought long and hard about that one... Services continue to get worse, prices continue to go up under the guise of making them better but never actually do, only new customers get good deals and discount, loyalty not rewarded at all.
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Greyman (Gary A) (@GaryAblett3) reported from Crawley, England@virginmedia No. The reference was not given to me. But the complaint was logged.
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Tony Woodley (@zimoza90) reported from Burgess Hill, England@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
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Howie Mac™ ©️ (@HowieMac77) reported from Crawley, England@virginmedia Can U Tell Me Why U Putting A Wrong Address On A Delivery Results In You Telling Me I Have To Drive To A Depot 20 Miles Away 2 Pick The Parcel Up Or Cancel My Order
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Martin Cooper (@mr_coops) reported from East Grinstead, England@TrekinTech @virginmedia Looks like a Wi-fi problem ;)
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
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Andy Cowen (@RealAndyCowen) reported from Redhill, England@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
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Trevor Graham (@MrTG_Tweets) reported from Redhill, England@itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.
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Ge (@Georgiaknipe) reported from Broadbridge Heath, England@virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
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JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nichola 2020 (@NicolaDonnan) reported@virginmedia how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.
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Alloqui Strix (@AlloquiStrix) reported@virginmedia First thing this morning you said the outage in my area (22) would continue for another week,then another message saying it would be fixed today, and now a message saying it'll be a week again. Is there a playbook you guys are using to wind up its customers?
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Karen Cheney (@loubylou60) reported@virginmedia Why is my tv not working and why can’t I get through to customer service - been trying since this morning. What a terrible service!
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Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reportedI’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?
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Michael “Mecha” Modelsky (@MikeModelsky) reportedIs anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.
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IrishWill (@DiabloDame1) reported@virginmedia hi, we have a complete outage (waterford city) no TV, no Internet. We have attempted all options, so don't send us links to your website. This is going on for 3.5 hrs. Modem flashing red, can't get work done, & unable to even watch TV. What is going on?
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Garry (@paragaz) reported from Streetly, England@virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service
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Alloqui Strix (@AlloquiStrix) reportedIf it took me over a week to fix a network problem (it will actually be 10 days when @virginmedia get around to fixing our problem) I would have been fired. And you can't seem to register for compensation, even if you follow @virginmedia's own help system
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Tiz (@Tiz1132667) reported@virginmedia It's becoming ridiculous the amount of times "there is an outage in my area." Think it may be time to move to another provider!
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Gareth Lloyd (@El_Lloydie) reportedWell, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...