Virgin Media outages and service status in Crawley, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 30, 5:19 PM GMT+1.
- Internet (73%)
- Wi-fi (18%)
- E-mail (9%)
The latest reports from users having issues in Crawley come from postal codes RH11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Redhill, Caterham, Horsham, and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 5 days ago |
|
Crawley
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
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Harvey (@hms1967) reported from Crawley, England@virginmedia #badservice I have just called in to get a PAC code and after asking for it and explaining it was due to changing job so no service in area was hung up on!! How
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Vishal Aggarwal 🧢 (@vishalagga) reported from Crawley, England@virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be
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Samuel Goddard (@SamuelGoddard17) reported from Crawley, England@zeninternet after 15 years. 5 phone calls later, 3 hours of being on hold, I have finally managed to cancel my @virginmedia account. Look forward to using my new internet connection with you!
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Trevor (@TRSafcw) reported from Headley, England@Leemhammond @virginmedia Same on Now TV, must be a Sky issue.
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
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ABCOM - IT Solutions (@abcomuk) reported from Burgess Hill, England@virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?
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Ollie Jeffery (@JefferyOllie) reported from Redhill, England@SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia we're getting really slow WiFi speeds on all Apple devices using the new Hub 3.0. Android devices are okay. It's just iPhones and iPads that are on a go slow. Any advice/tips to solve this?
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josie🗽 (@josie_milligan) reported from Burgess Hill, England@virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.
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Steven (@Stevenorient) reported from Crawley, England@Gatwick_Airport @virginmedia awful WiFi at South Terminal, not great advert for Virgin.
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away
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Richard 🏁🏴🏳️🌈🇬🇧 (@djtrickster77) reported from Redhill, EnglandVirgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia family recently got your services and are having a sound issue which looking online is a problem that’s been around a while but I can find if you ever published a resolution - sound on V6 box cuts out intermittently for a moment in Dolby Ditial Audio programs
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Sonia Jacinto (@SMLJacinto) reported from Salfords, England@virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!
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mattieb (@mattie_b83) reported from Crawley, EnglandWhat a load a shit @viginmedia is ! Just spent 13 quid on a movie that wont even play ! So gonna look at different companies virgin media is just expensive crap
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David Rouse (@XxRouseyUkxX) reported from Crawley, England@virginmedia I have it keep happening even when your status page saying there is no issues could it be the modem is faulty
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Justin Moore (@jm1967uk) reported from Redhill, England@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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Joe Johnson (@joe__johnson__) reported from Crawley, England@virginmedia broadband has just gone down in Crawley (RH postcode)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Evasive (@tcevasive) reportedwill exitlag work for lower MS for eu if i have bad routing because of virgin media?
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Paul Tee (@Nokkapie) reportedYes @virginmedia I love being charged more than the contract I agreed! I also love being ignored when making a formal complaint. Defo won be renewing another contract. Awful behaviour from a business ive used for 20 years!
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T D (@TD2485104094239) reported@virginmedia I'm quite amazed. I was trying to join Virgin Media, but met a service so bad, so unhelpful, that I cancelled before I even managed to get anything installed. Impressive! It's a first for me to be honest. Never again.
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Alan Roberts (@AlanRob68902430) reported@virginmedia your not responding to messages again, ANTONE else having issues with. Virgin media add your comments and share, lets highlight how shite virgin media have become.
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Project Universal (@ProUniversalUK) reportedTrying to cancel @virginmedia .... What a pain in the ***. No wonder they got fined so much for making it hard but they are still at it. @Ofcom
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Joseph Harvey (@Funkychicken65) reported@tim_longhurst A service with very channels and going down a lot, just like @virginmedia
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Nicky O'Shea (@nicky_oshea44) reported@virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.
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John James (@Temuing) reported@virginmedia why does my Internet go down around 11.00am every day for 10 to 15 minutes?
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Ravi Pal (@ravipal1214) reportedI gave you my proposed resolution three times, two working pods shipped together, pre activated and 50% off until both function as am losing productivity and your service isn’t useful for my work. @virginmedia since I have been asked to cancel- I don’t think that proposal matters anymore.
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Stephen Old #FBPE (@StephenOld) reported@thenorth4theeu @virginmedia I tried to change a few years ago but they made the process impossible. They sent me texts instead of emails and no other providers will deal with Virgin directly. They have just been fined for their poor customer service, I think. They don't even reach basic standards of decency