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Virgin Media outages and service status in Crawley, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 11, 4:03 PM GMT+1.
  • 82% Internet (82%)
  • 18% Wi-fi (18%)

The latest reports from users having issues in Crawley come from postal codes RH11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Dorking, Crawley, Redhill, Caterham, and Horsham.

CityProblem TypeReport Time
Dorking Internet 3 days ago
Crawley Internet 5 days ago
Redhill Internet 6 days ago

Nearby cities with recent reports

Dorking

1 recent signals

3 days ago
Redhill

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • Georgiaknipe
    Ge (@Georgiaknipe) reported from Broadbridge Heath, England

    @virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order

  • SamuelGoddard17
    Samuel Goddard (@SamuelGoddard17) reported from Crawley, England

    @zeninternet after 15 years. 5 phone calls later, 3 hours of being on hold, I have finally managed to cancel my @virginmedia account. Look forward to using my new internet connection with you!

  • SMLJacinto
    Sonia Jacinto (@SMLJacinto) reported from Salfords, England

    @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

  • DanielBurns91
    Daniel Burns (@DanielBurns91) reported from Dorking, England

    @virginmedia your phone lines are telling people your call centre are closed! I have had an issue with our bill since we opened our account with you. I was apologised to on the 30th October and ASSURED the credit would be applied to November’s bill. Just been charged full amount!

  • josie_milligan
    josie🗽 (@josie_milligan) reported from Burgess Hill, England

    @virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬

  • ColynMitchell
    Mitch (@ColynMitchell) reported from Crawley, England

    @virginmedia I pay for 300 meg broadband and have done for a long time. Currently via ethernet cable I get 100 meg and wifi 30-40 meg tops. But as low as 10-15 meg. When trying to stream anything via firestick I get buffering. A few weeks ago we had no problems.

  • CharlesB2T
    Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia I only found this out by talking to the engineers working at getting us all attached again, down our road, but if we don't know this, it looks as though it is your equipment which is at fault. To be fully kept up to speed with real info, will stop nightmare thoughts from growing.

  • Traceywith_an_e
    Tracey Franklin (@Traceywith_an_e) reported from Redhill, England

    @virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.

  • GaryAblett3
    Greyman (Gary A) (@GaryAblett3) reported from Crawley, England

    @virginmedia I’m sorry but that’s goal post moving. I’m not accepting that as a valid response. If you’re paid money for a service I expect a half decent service. This is 60% of what we are paying for. Also, I complained over the phone and you never responded to my complaint.

  • zimoza90
    Tony Woodley (@zimoza90) reported from Burgess Hill, England

    @virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Burgess Hill, England

    @virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!

  • 2pintsuk
    Tel (@2pintsuk) reported from Redhill, England

    @virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.

  • anjiMD
    TheRealAngelinaDavey (@anjiMD) reported from Crawley, England

    @virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.

  • joe__johnson__
    Joe Johnson (@joe__johnson__) reported from Crawley, England

    @virginmedia broadband has just gone down in Crawley (RH postcode)

  • HowieMac77
    Howie Mac™ ©️ (@HowieMac77) reported from Crawley, England

    @virginmedia Can U Tell Me Why U Putting A Wrong Address On A Delivery Results In You Telling Me I Have To Drive To A Depot 20 Miles Away 2 Pick The Parcel Up Or Cancel My Order

  • SMLJacinto
    Sonia Jacinto (@SMLJacinto) reported from Salfords, England

    @virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!

  • ColynMitchell
    Mitch (@ColynMitchell) reported from Crawley, England

    @virginmedia Reboot temporarily increased the speed but nothing near the service I was getting in the past. I work from home a need fast connection. So need this sorted out please.

  • leemillard1979
    Lee Millard (@leemillard1979) reported from Crawley, England

    @virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.

  • Stevenorient
    Steven (@Stevenorient) reported from Crawley, England

    @Gatwick_Airport @virginmedia awful WiFi at South Terminal, not great advert for Virgin.

  • mersthamsue
    susan vinnicombe (@mersthamsue) reported from Redhill, England

    @virginmedia would you have called us regarding the upgrade to our service from 4G to 5G today? Please advise

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AshleySmithUK
    Ashley Smith (@AshleySmithUK) reported

    @virginmedia New contract Jul 31. Netflix completely broken, web throwing errors, and profile is showing an incorrect phone number that isn't mine. Called, used WhatsApp, zero help. Logged formal complaint and got a generic 28-day wait. Unacceptable customer service. Fix this.

  • finn33
    Caroline (@finn33) reported

    @virginmedia Why do you want a private message. For what. Just get it sorted. Location is EN3. Private message only hides the info from other users that may be complaining about your shoddy service. I pay enough for this ‘service’ get it fixed.

  • Leftdoubleclick
    Ruth Whalley (@Leftdoubleclick) reported

    @virginmedia Hi VM, We need some help. My iron tripped out our board. Everything as back to normal apart from our internet, to and landline. You said you could send an engineer at 6pm tonight. My husband has just had surgery and we need our connection. We also need a new hub.

  • Nicky_P_Smalley
    Nicky P. Smalley (@Nicky_P_Smalley) reported

    @virginmedia I haven’t tried ringing, as I’m more likely to get through to Elvis on a ouija board then you. For a month our top package internet keeps failing, you say you fix it & a week later it dies. Pull your finger out & sort compo for every customer in S63 7NR area.

  • dinho_1545
    AHMADINHO 🇳🇬🇬🇧 (@dinho_1545) reported

    @omooba_adebisi1 Not everyone has service in my building. Only three and virgin media

  • cw_fc26
    Ceiri 🧡 (@cw_fc26) reported

    Virgin Media Update: Engineer turned up (my husband missed his call) and said I shouldn’t be here… outage on Sky’s end apparently. Let’s hope it’s fixed for Saturday 🤞🏻

  • Chris_Ross95
    Chris Ross (@Chris_Ross95) reported

    @Starlink Sorry but much rather stick with @virginmedia They've never done me wrong. They rarely go down AND I'm getting faster speeds at less price than your top package.

  • oodaluke
    oodaluke 🇺🇦🇪🇺 (@oodaluke) reported

    @virginmedia @D4N7O Rubbish, not working here either

  • johndowney74
    john downey (@johndowney74) reported

    @virginmedia is there an issue with broadband in Leixlip area today? Seems to be poor connectivity

  • ScouseBouncy
    Scouse House Bouncy Music (@ScouseBouncy) reported

    @virginmedia @D4N7O Been broken for over 2 weeks!