Virgin Media outages and service status in Crawley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Crawley, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 27, 3:18 PM GMT+1.
- Internet (63%)
- Wi-fi (25%)
- E-mail (6%)
- Total Blackout (6%)
The latest reports from users having issues in Crawley come from postal codes RH11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Redhill, Caterham, Horsham, Reigate, and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 6 hours ago |
|
Crawley
|
Wi-fi | 8 days ago |
|
Redhill
|
Internet | 10 days ago |
|
Redhill
|
Internet | 11 days ago |
|
Redhill
|
Internet | 11 days ago |
|
Crawley
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Dean Woods (@deanwoods) reported from Horley, EnglandArgh, not what I need right now. Virgin Media broadband connection outage 📶❌😵
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Greyman (Gary A) (@GaryAblett3) reported from Crawley, England@virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.
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Mr.Cocktail 🍸 (@AndyCockell) reported from Dorking, England@virginmedia 1. You’ve not read my tweet but replied with a standard automated response. 2. I said in my initial tweet that you’ve already told me service is down due to improvements. 3. The link you’ve given says there’s nothing wrong. Your customer service is diabolical.
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Service please (@Unhappyconsume1) reported from Crawley, England@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
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josie🗽 (@josie_milligan) reported from Burgess Hill, England@virginmedia fix has been pushed back to tomorrow now. Can't get through to a human on your phone number. Utter joke especially when so many have to work from home at the moment like my partner. 🤬
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Greyman (Gary A) (@GaryAblett3) reported from Crawley, England@virginmedia I’m sorry but that’s goal post moving. I’m not accepting that as a valid response. If you’re paid money for a service I expect a half decent service. This is 60% of what we are paying for. Also, I complained over the phone and you never responded to my complaint.
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Lisa 💜💜 (@Mrs_Spurs_1882) reported from Horley, England@virginmedia trying to report a landline fault. Your web help couldn't be anymore unhelpful and I can stand anymore of your on hold music on the phone. Please advise on what I can do.
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Christine Smith (@RoughieSmith) reported from Redhill, EnglandAlmost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them # virginmedia are robbing me not providing the service & I can’t get hold of them
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Natalie Exley (@Sexley28) reported from Crawley, England@virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .
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Joe Johnson (@joe__johnson__) reported from Crawley, England@virginmedia broadband has just gone down in Crawley (RH postcode)
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Trevor Graham (@MrTG_Tweets) reported from Redhill, England@itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.
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Rob Procter (@RobertProcter) reported from East Grinstead, England@virginmedia Thanks for coming back to me. It’s just my internet is going slow again probably for about the tenth time I’ve had to call in the last 12 months. So I wanted them to check to see what’s wrong with it. Many thanks, rob
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🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported from Redhill, EnglandTWITTER HELP PLEASE Want to bin @virginmedia after 20 odd years loyal usage. Ideally just need a broadband service. How do you go about it. Don’t want to be left with no broadband.
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Tracey Franklin (@Traceywith_an_e) reported from Redhill, England@virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.
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Dean Woods 💙 (@deanwoods) reported from Horley, England@virginmedia The tests haven't found any issues (which isn't a surprise).
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Craig Freeman (@craigdfreeman) reported from Redhill, England@virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!
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Steven (@Stevenorient) reported from Crawley, England@Gatwick_Airport @virginmedia awful WiFi at South Terminal, not great advert for Virgin.
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Peter Prince (@Peterprince) reported from Redhill, England@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@Ben76593214 @virginmedia Where are you getting these “rumours” or are you making it up? Granted Virgin are unhelpful in communicating & keep moving the resolution time (but not until it’s almost reached)
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Colin Maddocks (@colin_maddocks) reported from Crawley, England90 mins on hold to speak to @virginmedia about renewing, and they hang up on me. Maybe I should be thinking about cancelling instead. Livid!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jags Arthurson (@JagsArthurson) reported@virginmedia You would love to help me, but you can't. Your response will be, "I'm afraid I can only apologise, sir, but that's the way it is. Take it or leave it."
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NEVER give up. (@o00525600) reported@TheMandyGall @ElectricIreland virgin media has threatened me with collecting heavies if I don't pay for service I never got I tried and tried to tell them I was moving but couldn't get to talk to anyone eventually in March I did but they didn't want to know my bill then was 37 e,now it's 157 e on and on on on
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Elaine McIntyre (@Elycat) reportedIs @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down
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🌈april🐾 (@77razr) reportedIm back online. Spent hours troubleshooting our new router which was only doing Ethernet and not wireless. I lug my pc downstairs to check the settings. OUR PRINTED PASSWORD IS MISSING TWO ******* CHARACTERS **** VIRGIN MEDIA **** YOU
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Darren Danks (@thedazdanks) reported@virginmedia Hi guys. I received my landline adapter today. Problem is, you’re assuming the phone is near the hub. My hub is upstairs and my landline is downstairs. Is there a solution or am I just buggered?
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Damien Pooley (@damienpooley) reported@virginmedia a few weeks ago I had some broadband issues and was told a new hub would be dispatched to me. I still haven’t received it, and my account says I don’t have any open orders. I tried to contact VM via chat, but (twice) the agents said nothing when connected!
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James (@Surreycricfan) reported@virginmedia hi, how can I get my login for HBO max? I have TNT sports. Thanks
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James Durrant (@je_durrant) reported@coveragechecker @virginmedia Was initially a local outage but turned into someone had unplugged my cable at the exchange and it needed replacing. Sh*t happens, I get it, but to leave someone who pays £1500 a year for a service without anything for a month is plain bad
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XenZenLou 🇹🇹 🇦🇺 (@lou_xen) reported@Jaym7t5 @virginmedia It’s been down for about 2 hours for us.. just got back working now
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Teezo’s Lace Wig🍉 (@mayvonbonbon) reportedSince upgrading my hub 5 Virgin Media hub my internet drops every evening. Hub 4 & 3 never dropped and I’m paying like £30 more per month 😶