Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Headley, Redhill, Crawley, Horsham, Burgess Hill, Caterham, Maidenbower, and East Grinstead.

City	Problem Type	Report Time
Redhill	Internet	1 day ago
Redhill	Internet	2 days ago
Crawley	Internet	5 days ago
Horsham	Internet	7 days ago
Redhill	Wi-fi	8 days ago
Burgess Hill	E-mail	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Geoff Low (@iamnotthelotus) reported 6 seconds ago from Redhill, England

  Usual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....

• 
  Andy Cowen (@RealAndyCowen) reported 32 seconds ago from Redhill, England

  @virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!

• 
  Dean Woods (@deanwoods) reported 2 minutes ago from Horley, England

  @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

• 
  Ben Barrett (@BAAAAAAAAAAAAB) reported 5 minutes ago from Crawley, England

  @virginmedia making isolation harder with poor/no Wi-Fi

• 
  Kerry Munroe (@mrsmumbo) reported 6 minutes ago from Tandridge, England

  @virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!

• 
  Richard Frame (@rafthemaster) reported 8 minutes ago from Burgess Hill, England

  @virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!

• 
  rachel o'reilly (@rorpr) reported 19 minutes ago from Dorking, England

  Hi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?

• 
  Anna Dawson (@AnnaDaw150765) reported 25 minutes ago from Redhill, England

  @virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem

• 
  Charles Brittain (@CharlesB2T) reported 27 minutes ago from Burgess Hill, England

  @virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.

• 
  Tel (@2pintsuk) reported 28 minutes ago from Redhill, England

  @virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.

• 
  ABCOM - IT Solutions (@abcomuk) reported 36 minutes ago from Burgess Hill, England

  @virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?

• 
  Ge (@Georgiaknipe) reported 39 minutes ago from Broadbridge Heath, England

  @virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order

• 
  Charlie Toon (@Charlie_A_Toon) reported 40 minutes ago from Crawley, England

  Is your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise

• 
  Ollie Jeffery (@JefferyOllie) reported 45 minutes ago from Redhill, England

  @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

• 
  Glen Battams© (@dyllan08) reported 48 minutes ago from Burgess Hill, England

  @virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin

• 
  Daniel Burns (@DanielBurns91) reported 50 minutes ago from Dorking, England

  @virginmedia your phone lines are telling people your call centre are closed! I have had an issue with our bill since we opened our account with you. I was apologised to on the 30th October and ASSURED the credit would be applied to November’s bill. Just been charged full amount!

• 
  Dean Woods (@deanwoods) reported 50 minutes ago from Horley, England

  @virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.

• 
  Angie💙 (@Angelaf61260621) reported 51 minutes ago from Redhill, England

  @virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm

• 
  Howie Mac™ ©️ (@HowieMac77) reported 54 minutes ago from Crawley, England

  @virginmedia Can U Tell Me Why U Putting A Wrong Address On A Delivery Results In You Telling Me I Have To Drive To A Depot 20 Miles Away 2 Pick The Parcel Up Or Cancel My Order

• 
  Christine Smith (@RoughieSmith) reported 57 minutes ago from Redhill, England

  Almost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them # virginmedia are robbing me not providing the service & I can’t get hold of them

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Gallagher (@SiGallagher) reported 8 minutes ago

  @virginmedia 22 hours ignoring me. And now I can’t access my sky sports app through my virgin log in because nothing works in this company. Thanks it’s been a real treat

• 
  Abby Brown (@the_only_abi) reported 11 minutes ago

  @BarbaraQCrow @virginmedia I had a good experience with them a couple of weeks ago too! Wanted to cancel as contract ending and prices going up (a lot!), did it via online chat and got same contract for less than we were paying. None of this messing about etc.

• 
  Andy Devine (@AndyDevineCOYS) reported 12 minutes ago

  Team on the 17th March and have had no response. We are desperate now please @virginmedia get somebody who can help fix this urgently

• 
  graham bowyer (@freaksquid5) reported 12 minutes ago

  @virginmedia why is noone picking up my dad as been calling most of the day you have ripped them off for over 100 pound and your customer service is useless on the phone for 2 hrs and no one picked up

• 
  NoBotsForSupport (@NoBotForSupport) reported 14 minutes ago

  @mumherts @virginmedia Bot support is a very real frustrating issue today. I am a dedicated account to protest the incompetent support system. I hope we get the real human support back where it is needed. #NoBotsForSupport Tag/Mention me for repost.

• 
  Stephen Old German - English Translator (@old_stephen) reported 15 minutes ago

  @virginmedia Cannot log into VM again. Were you born useless or did you have to practice? I am going to change to another provider which has better customer service. I am told that Sky customers only have to make a phone call to get help.

• 
  Andy Duncan (@andyduncan84) reported 19 minutes ago

  @virginmedia I’m having problems with your newly installed service. Your chat service is rubbish & I’ve been on hold for over 45mins! This is not a great start! Someone better get in touch with me soon or I’ll be cancelling my direct debit!

• 
  Deborah (@Deb0rahKW) reported 19 minutes ago

  Tons of organisations where you want to speak to a human and can't find a phone number. Yet. Virgin media down. I just want to click a button to report and all I can find is a phone number.

• 
  Jim Harrigan (@Bloodrave1984) reported 20 minutes ago

  @virginmedia Still happening BB8 area code, signal drops and reconnects, I will deal with it publicly. I cannot watch shows on streaming, I can just about get a daily done if it cooperates long enough. This is not good enough service, your customer support is no help either.

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 22 minutes ago

  @virginmedia lates news on. Urging Box still has the same fault Chat to VM because Calling is stressful Finally arrange an engineer on 13 th Get a text last night coming today 12 th Have hospital appointment today But can cancel virgin and it will cost me £25 Terrible