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Virgin Media

Virgin Media outages and service status in Crawley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 20, 1:20 AM GMT+1.
  • 100% Internet (100%)

The latest reports from users having issues in Crawley come from postal codes RH11 and RH10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Dorking, Redhill, Caterham, and Horsham.

CityProblem TypeReport Time
Crawley Internet 6 days ago
Dorking Internet 14 days ago
Crawley Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • jettypaul71
    Jeff Webber (@jettypaul71) reported from Burgess Hill, England

    @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

  • leemillard1979
    Lee Millard (@leemillard1979) reported from Crawley, England

    @virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..

  • Angelaf61260621
    Angie💙 (@Angelaf61260621) reported from Redhill, England

    @virginmedia @virginhelp appalling service again from your customer services team. 84 year old disabled lady. Has a call system, which is now connected through broadband. Delayed installation! When installed constant problems! 1/2

  • josie_milligan
    josie🗽 (@josie_milligan) reported from Burgess Hill, England

    @virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.

  • HowieMac77
    Howie Mac™ ©️ (@HowieMac77) reported from Crawley, England

    @virginmedia Can U Tell Me Why U Putting A Wrong Address On A Delivery Results In You Telling Me I Have To Drive To A Depot 20 Miles Away 2 Pick The Parcel Up Or Cancel My Order

  • tillett81
    Noplace4heroes (@tillett81) reported from Edenbridge, England

    @virginmedia Come on virgin media stop all the scams coming along I’ve just had another one phoned me up to say but I’m having problems with my Internet again And want me to log into my computer Take control of it we pay for this service and we want to be protected by you so plz

  • mattie_b83
    mattieb (@mattie_b83) reported from Crawley, England

    What a load a shit @viginmedia is ! Just spent 13 quid on a movie that wont even play ! So gonna look at different companies virgin media is just expensive crap

  • Charlie_A_Toon
    Charlie Toon (@Charlie_A_Toon) reported from Crawley, England

    Is your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise

  • Traceywith_an_e
    Tracey Franklin (@Traceywith_an_e) reported from Redhill, England

    @virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.

  • SMLJacinto
    Sonia Jacinto (@SMLJacinto) reported from Salfords, England

    @virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!

  • XxRouseyUkxX
    David Rouse (@XxRouseyUkxX) reported from Crawley, England

    @virginmedia I have it keep happening even when your status page saying there is no issues could it be the modem is faulty

  • sophieholmes_
    sophie (@sophieholmes_) reported from Horley, England

    @virginmedia can you confirm what the issue is with wifi in the RH6 area please?

  • djtrickster77
    Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported from Redhill, England

    Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr

  • mr_coops
    Martin Cooper (@mr_coops) reported from East Grinstead, England

    @TrekinTech @virginmedia Looks like a Wi-fi problem ;)

  • Georgiaknipe
    Ge (@Georgiaknipe) reported from Broadbridge Heath, England

    @virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order

  • marnieisabella_
    marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, England

    Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

  • MrTG_Tweets
    Trevor Graham (@MrTG_Tweets) reported from Redhill, England

    @itsJuliaHardy Ah!! I work for Virgin Media O2, so I will pick my words carefully. I will speak to people in our customer experience team and get the right course of action so you can get some traction. Hope that's OK.

  • melon_h
    Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England

    @virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.

  • JefferyOllie
    Ollie Jeffery (@JefferyOllie) reported from Redhill, England

    @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

  • RealAndyCowen
    Andy Cowen (@RealAndyCowen) reported from Redhill, England

    @virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MajellaDri38601
    Majella Driscoll (@MajellaDri38601) reported

    @TheMandyGall Tommy was ok until virgin media brainwashed him but hey ho his kids will grow up knowing daddy pushed this fake **** on them

  • DerekMcguire44
    Derek (@DerekMcguire44) reported

    @virginmedia You have left my 86 year old dad without a phone or internet. He now has no way of contacting family , doctor , hospital or even emergency services if required. Your engineer attended, couldn’t fix it and left. Not good enough!!

  • TinaAnderson86
    TiNa AnDeRsOn (@TinaAnderson86) reported

    @virginmedia down yet again what a ******* joke #virginmedia

  • Dianaaaa_91
    Dianaaaa (@Dianaaaa_91) reported

    Internet went down at 9pm last night. @virginmedia you’re estimating to be back up at 5:08pm today…. My partner wfh how is he supposed to do his job? No information on the app just “an issue in the area” can someone check on this please? It’s only been a week since it fixed.

  • UncommonNeutral
    Tó's Right Foot (@UncommonNeutral) reported

    @longlaneroyal @virginmedia I don't understand why anyone uses Virgin Media. I've literally never met a happy customer of theirs. Plusnet forever and always.

  • aLpHaDaZzA
    DaZzA (@aLpHaDaZzA) reported

    @ArtTed___4 You are obviously not a @virginmedia customer then!

  • LeighHutch90
    Leigh Gow (@LeighHutch90) reported

    Why is the sky sports+ red button option still terrible? @virginmedia

  • ryanricardo76
    Ryan Ricardo Dunkley (@ryanricardo76) reported

    Virgin media absolutely terrible

  • LeighHutch90
    Leigh Gow (@LeighHutch90) reported

    @coophos @virginmedia It’s terrible isn’t it.

  • pearceswan
    David James Pearce (@pearceswan) reported

    @MariaSale8 @virginmedia I think you should carry your responses at this sound quite rude. I was advised I have an engineer booked for tomorrow between 4 pm and 7 pm. Please confirm I’m disabled and housebound and on Oxygen.