Virgin Media Outage Report in Crawley, West Sussex, England
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The latest reports from users having issues in Crawley come from postal codes RH11 and RH10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Horsham, Burgess Hill, Redhill, Crawley and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Total Blackout | |
| Horsham |
Internet | |
| Burgess Hill |
TV | |
| Redhill |
Total Blackout | |
| Crawley |
Internet | |
| Redhill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia Better but seems to a be a daily issue over the last week or so
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia is your service down in the KT22 area this morning?
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ABCOM - IT Solutions
(@abcomuk) reported
from
Burgess Hill, England
@virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
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Kerry Munroe
(@mrsmumbo) reported
from
Tandridge, England
@virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!
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Dean Woods
(@deanwoods) reported
from
Horley, England
Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵
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1Down5Up
(@BinaryWheels) reported
from
Crawley, England
Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
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Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
@VirginMedia_One shameless virgin Media can not help customers #virginmedia
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Tracey Franklin
(@Traceywith_an_e) reported
from
Redhill, England
@virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.
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JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
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Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
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Ge
(@Georgiaknipe) reported
from
Broadbridge Heath, England
@virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
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rachel o'reilly
(@rorpr) reported
from
Dorking, England
Hi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?
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Ge
(@Georgiaknipe) reported
from
Broadbridge Heath, England
@virginmedia still awaiting on confirmation for my latest order said it would be here today had nothing in the post and no email to say what’s happening could you help please
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Sapsford
(@PaulSapsford1) reported
@virginmedia Have done and followed the checks still issues , it only appears to happen in the evening ?
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panzerfaust81
(@panzerfaust81) reported
@virginmedia posting here in case your records are as rubbish as your customer service; I have served notice on cancelling my contract due to your failure to deliver the service I am paying for. Account #: 637875304 . I look forward to suing Virgin if you have a problem. @Ofcom
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Elena Peratikos
(@ElenaPeratikos) reported
@virginmedia Is there currently network issues in the worthing area? we have had no WiFi or TV all evening and nothing but a generic message to say you are looking into it after cancelling the engineer appointment I booked.
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sean carter
(@Seancarter7878) reported
@virginmedia Lmao my WiFi was literally down for three days and you offered £3 compensation. My house uses WiFi for both college and work and we didn't even get an explanation
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B Lauders
(@stevenh95068699) reported
@virginmedia @smiles333 You’re communication is terrible. My father, a loyal customer of 17 years was scammed by your telesales team into adding channels “for free” and then charged for them. Despite complaints he has been told the charges will not be withdrawn
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OurFutureOurDestinyOurUK
(@GlobalBritain21) reported
@rogers_le @virginmedia @YodelOnline Disappointment their middle name I waited 2 days for mine the idiot driver in Bristol delivered it to the wrong address was ordered to go and collect it and then the address was unobtainable basically lost the parcel couldn't care less awful customer service 0 points
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Will Morgan
(@willmorgan) reported
Hi @virginmedia. It’s a little unfair that you’re raising prices, your service is down again, I can’t get through to someone on the phone within your call centre hours, and I can’t cancel my contract with you online. What am I supposed to do? Cancel my direct debit?
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Mal
(@Hildytoon) reported
@virginmedia Spoke to an agent yesterday and was told systems were down and to call back today, did so and agent said not her dept. and that again systems were down so may not be able to help - tried to transfer me to correct dept. and then on hold for over an hour
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Karen
(@KazH50) reported
@virginmedia I need someone to contact me please, after the hassle we’ve this year with simply trying to upgrade and our landline still not working, we are close to just leaving now our bill is wrong as well !
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Courteney Jackson
(@courteneyjack98) reported
Has anyone ever managed to successfully cancel a @virginmedia contract?! I’m slowly losing hope