Virgin Media Outage Report in Crawley, West Sussex, England
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The latest reports from users having issues in Crawley come from postal codes RH10 and RH11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Crawley, Leatherhead, Reigate, Redhill, Balcombe, Horsham, Caterham and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Wi-fi | |
| Crawley |
Internet | |
| Crawley |
TV | |
| Crawley |
Internet | |
| Crawley |
Internet | |
| Crawley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia it’s happened again our internet is down and it’s not your router. You are working in the area of RH68GD please send engineer as before to sort out exchange box. Yes I have rang customer services and they are still useless.
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
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The Only Way Is Sussex
(@ali1m) reported
from
Redhill, England
@virginmedia No, it’s showing No Known Issues
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Claire
(@wotawomandiary) reported
from
Crawley, England
@virginmedia Not sure what that means, but I’ve called three times and I have the same message saying you are aware of the problem
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TheRealAngelinaDavey
(@anjiMD) reported
from
Crawley, England
@virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Be good to know why we are getting so many issues over past few weeks it’s very frustrating 🤓
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.
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jake lucas
(@barriescott) reported
from
Crawley, England
@virginmedia so I have a problem with my internet so I go to use my personal hotspot only to discover you have removed it not happy
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Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
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Peter Prince
(@Peterprince) reported
from
Redhill, England
@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
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Captain Zongo
(@CaptainZongo) reported
from
Crawley, England
@virginmedia But I pay for that allowance, ergo, not free. In other words, I have to pay someone else to report the faults with the service I pay you for.
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Dean Woods
(@deanwoods) reported
from
Horley, England
Not sure about Virgin Media's new "Intelligent Wi-Fi" update. Devices now regularly lose connection which wasn't a problem before 🤔
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia been on the phone for 30 minutes trying to get lack of internet sorted. Myself and neighbours on two year old virgin and all have issues but you cannot detect any. You cant access you technicians diary either so #unresolved. #frustrating @richardbranson
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Harvey
(@hms1967) reported
from
Crawley, England
@virginmedia #badservice I have just called in to get a PAC code and after asking for it and explaining it was due to changing job so no service in area was hung up on!! How
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Claire
(@wotawomandiary) reported
from
Crawley, England
No internet in my area for 5 days now @virginmedia this really sucks!!!! #RH10 #NoInternet #VirginMedia
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Thanks but my postcode not recognised and already been there done that. Have seen some of your guys by the box outside and all sorted apparently. Your customer services are supposed to be ringing me back with and engineer appointment which I don’t need.
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Great well this happened a few weeks ago too so be good to not lose my service again.
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@richardbranson @virginmedia can you get an engineer to visit the exchange box at RH68GD as myself and neighbours all gone down again. Your customer services don’t seem to understand and think it’s a router issue. Thanks.
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Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .
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Robert groves
(@Robert_Groves69) reported
from
Crawley, England
@virginmedia no service again sort it out virgin, #useless #nohelpinsight
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dawn jarvis
(@dawnie251977) reported
@virginmedia Yes I have, and like I said b4 the technical team was supposed to ring back within 2 hours that was from 6 last night but no one has rung. Absolutely disgusting service
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AS
(@AspanSharma) reported
@virginmedia Ur service is so bad you don’t even ask about where I live you just give generic dumb answers that I can answer myself
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JCxING
(@JCxINGvfl) reported
@virginmedia @CarersUK Seriously Virgin, no Internet yet again and the TV is down! Sort it out!
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Nick Kyriacou
(@NickKyriacou3) reported
@virginmedia Thanks. Have just called that number and the message says the issue has been identified and they are working hard to fix it and it's expected to be restored at 4pm. Hope that's the case but I won't hold my breath on that.
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I'd rather be at Disney....
(@ipspurs) reported
@virginmedia I'm sure you are sorry but that doesn't get my service working, plus I am sure you will find a way to fix it before u have to pay out, doesn't deal with fact we have lost service for basically an entire weekend. Plus no reason or explanation of what the fault actually is😡😡😡😡
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Andrew Griffiths
(@RedSunR1se) reported
@virginmedia I've spoken to your retention team and they wouldn't offer anything near what new customer would get. @SkyUK and @TalkTalk seem more than willing to offer existing customers out of contact the same deals as new.
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Aaron Payne
(@Painee9985) reported
@virginmedia And this is how you treat your customers. Never had this issue with @skytv
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Zhansulu
(@Zhansul57123062) reported
@virginmedia I have been calling but no updates still. It says only "complex problem" and it will take longer to fix. But, when????
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Ste B
(@snootch1982) reported
@virginmedia I am sick & tired of your Internet service. At least 10 times a day it cuts out and takes about 20 minutes to come back on. It's getting beyond a joke now.
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Aaron Payne
(@Painee9985) reported
I’m having to move house and have contacted @virginmedia about moving my services to my new property. Unfortunately for me they do not offer their services in that area. They are penalising me with £240 fee as they have to cancel my services as they do not offer them in that area