Virgin Media Outage Report in Crawley, West Sussex, England
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The latest reports from users having issues in Crawley come from postal codes RH10 and RH11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Redhill, Crawley, Caterham, Burgess Hill and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Total Blackout | |
| Crawley |
Internet | |
| Redhill |
Internet | |
| Crawley |
Internet | |
| Caterham |
Internet | |
| Caterham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Charlie Toon
(@Charlie_A_Toon) reported
from
Crawley, England
Is your Virgin TV Go app ever going to work again @virginmedia been down for a wk now. I’ve deleted it & reinstalled it, constantly told my p/word is wrong (it’s not) I reset it anyway, then get an error message that the p/word reset page is broken. Mmm just as I get a price rise
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.
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lets be agile
(@martyncodes) reported
from
East Horsley, England
@RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system
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Dean Woods
(@deanwoods) reported
from
Horley, England
Not sure about Virgin Media's new "Intelligent Wi-Fi" update. Devices now regularly lose connection which wasn't a problem before 🤔
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Rob Procter
(@RobertProcter) reported
from
East Grinstead, England
@virginmedia Thanks for coming back to me. It’s just my internet is going slow again probably for about the tenth time I’ve had to call in the last 12 months. So I wanted them to check to see what’s wrong with it. Many thanks, rob
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Harvey
(@hms1967) reported
from
Crawley, England
@virginmedia #badservice I have just called in to get a PAC code and after asking for it and explaining it was due to changing job so no service in area was hung up on!! How
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Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
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TheRealAngelinaDavey
(@anjiMD) reported
from
Crawley, England
@virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.
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Natalie Exley
(@Sexley28) reported
from
Crawley, England
@virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .
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Robert groves
(@Robert_Groves69) reported
from
Crawley, England
@virginmedia no service again sort it out virgin, #useless #nohelpinsight
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Be good to know why we are getting so many issues over past few weeks it’s very frustrating 🤓
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Steven
(@Stevenorient) reported
from
Crawley, England
@Gatwick_Airport @virginmedia awful WiFi at South Terminal, not great advert for Virgin.
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Iain
(@Skiddles1985) reported
from
Crawley, England
Get home to find no Internet/WiFi, no TV, stellar service as usual from @virginmedia. Status checker said it would be resolved by 1945, now is says 2330. Last time it was like this, it took almost a whole day to get service back. Glad I have a book to read.....
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Dean Woods
(@deanwoods) reported
from
Horley, England
@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
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Tony Woodley
(@zimoza90) reported
from
Burgess Hill, England
@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
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Peter Prince
(@Peterprince) reported
from
Redhill, England
@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
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Lee Millard
(@leemillard1979) reported
from
Crawley, England
@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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stonerbeagle37
(@MarkRStoner) reported
from
Horley, England
@virginmedia Great well this happened a few weeks ago too so be good to not lose my service again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Richardson
(@JuliaFearon) reported
SO frustrated with @virginmedia Cannot cancel sky sports on line, cannot get through on phone. Fed up, going to leave, but hey have to ring to do that too. Now they aren't even answering the phone. Appalling service.
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Dawn Gledhill
(@dgr1964) reported
@virginmedia well it’s 2 hours on hold now !!! All I want to do is to CANCEL my contract .. how hard can it be .. oh yes I know, keep me on hold in the hopes I will change my mind !!!!!
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Tomm Child
(@tomm2611) reported
@virginmedia Please get a manager of your customer care team to call me regarding the APPALLING service I have received. 33 days since I opened a complaint and no response - I have called 3 times in the last few days and after being connected to customer care I've been cut off
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Rachel Hennessey
(@rehennessey) reported
Charged for a package upgrade and then told the upgrade can't be done - after it's been agreed & all day waiting for customer service. Please can someone get back to me @virginmedia
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Bradleyf1970
(@BradleyFeasey) reported
@virginmedia Can you help ? So I don’t have to be on hold again for 1 hr ? I tried online chat and they have a 4 hr wait time ? Crazy .
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Mary Porteous
(@PorteousMary) reported
@virginmedia @notarsedme We need someone to answer your phones please. Prices hiked but customer service just as bad!!! Been waiting for over an hour it's such a waste of time!!! But really need to speak to someone!!!!!!
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han.
(@hanmae_xo) reported
@virginmedia @nickmsylv I am having the same issues.. when you ring it says “this persons phone is currently unavailable” please can someone get in contact with me!!!
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Michael Baines
(@bainespne) reported
@virginmedia No there hasn't been either for quite a while. Tivo box just crashes , phones WiFi cuts out. Virgin I've no issues so are all our phones and tivo box broke? Doubt it. I'm adamant its WiFi related. Perhaps the router. Or the tivo box is knackered. Its the told type.
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Jenni Pinnock
(@JenniPinnock) reported
@virginmedia We had someone out last week blowing new cable to the cabinet (following an engineer visit), but we don't know if it's been connected yet. As well as an ETA, we'd like to know how much you'll be crediting our bill per day if you don't fix this soon.
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Howard Thompson
(@h_a_thompson) reported
@virginmedia internet down in oxford area? Done everything possible on devices and this is only available option to report problem