Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Crawley, Horsham, Caterham, Reigate, Dorking, and Headley.

City	Problem Type	Report Time
Redhill	Internet	14 hours ago
Crawley	E-mail	3 days ago
Crawley	Wi-fi	5 days ago
Crawley	Internet	5 days ago
Crawley	Total Blackout	7 days ago
Horsham	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  凱蒂 (@ItsKatieC0mpt0n) reported 1 minute ago from Crawley, England

  @virginmedia so a tech drills through my hot water pipe, you send a plumber that takes 4 hours to fix, he’s only just left and the pipes are still leaking. Can’t get hold of anyone & it’s ruining my flooring & personal items! What am I supposed to do at this time of the evening??

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 5 minutes ago from Redhill, England

  TWITTER HELP PLEASE Want to bin @virginmedia after 20 odd years loyal usage. Ideally just need a broadband service. How do you go about it. Don’t want to be left with no broadband.

• 
  josie🗽 (@josie_milligan) reported 6 minutes ago from Burgess Hill, England

  @virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.

• 
  Greyman (Gary A) (@GaryAblett3) reported 6 minutes ago from Crawley, England

  @virginmedia No. The reference was not given to me. But the complaint was logged.

• 
  Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported 20 minutes ago from Redhill, England

  Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.

• 
  Tel (@2pintsuk) reported 20 minutes ago from Redhill, England

  @virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.

• 
  Ollie Jeffery (@JefferyOllie) reported 24 minutes ago from Redhill, England

  @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

• 
  Service please (@Unhappyconsume1) reported 28 minutes ago from Crawley, England

  @virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months

• 
  Dean Woods (@deanwoods) reported 31 minutes ago from Horley, England

  @virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"

• 
  Charles Brittain (@CharlesB2T) reported 33 minutes ago from Burgess Hill, England

  @virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.

• 
  Tracey Franklin (@Traceywith_an_e) reported 35 minutes ago from Redhill, England

  @virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.

• 
  Peter Prince (@Peterprince) reported 38 minutes ago from Redhill, England

  @virginmedia since supposedly upgrading the network in #reigate on 5th November broadband is constantly dropping out and to make matters worse customer service is uncontactable. What are you doing to provide a consistent broadband service

• 
  Iain (@Skiddles1985) reported 41 minutes ago from Crawley, England

  @matt_johnson_89 @virginmedia I would take BT/Sky back in an instant if I could, bloody trees blocking the signal means I can’t!

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 42 minutes ago from Burgess Hill, England

  Hi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...

• 
  Richard Frame (@rafthemaster) reported 49 minutes ago from Burgess Hill, England

  @dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode

• 
  Greyman (Gary A) (@GaryAblett3) reported 54 minutes ago from Crawley, England

  @virginmedia I’m sorry but that’s goal post moving. I’m not accepting that as a valid response. If you’re paid money for a service I expect a half decent service. This is 60% of what we are paying for. Also, I complained over the phone and you never responded to my complaint.

• 
  Christine Smith (@RoughieSmith) reported 54 minutes ago from Redhill, England

  Almost 1&1/2 hours holding onto the phone trying to get my internet sorted only to be cut off by them #virginmedia are robbing me not providing the service & I can’t get hold of them, I’m sick of being ripped off

• 
  Anna Dawson (@AnnaDaw150765) reported 55 minutes ago from Redhill, England

  @AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless

• 
  Sonia Jacinto (@SMLJacinto) reported 58 minutes ago from Salfords, England

  @virginmedia I have complained... feedback or solving my problem has been none!!!!

• 
  Charles Brittain (@CharlesB2T) reported 60 minutes ago from Burgess Hill, England

  @virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bhavin (@Bhavinmaru2020) reported 6 minutes ago

  @virginmedia Hi Virgin My internet has gone down again this fourth time in a month se my previous messages

• 
  Andy Rossiter (@andy_rossiter76) reported 7 minutes ago

  @virginmedia VM: We’re switching you to VOIP phone Me: oh great now more stuff to go wrong In last 3 weeks the internet has gone down 4 or 5 times for 10 - 20 minutes, how can I check the status when all you do is point to a website 🤔🙈

• 
  Ibam (@imzyii) reported 13 minutes ago

  @virginmedia Why should I DM so people cant see , sort your telephone options out make it easy press 1 for customer service bang straight in a queue and 2 for tv 3 for broadband but no you've made it so dam difficult

• 
  Keith A Pearson (@keithapearson) reported 14 minutes ago

  @MartinSLewis By far the worst company I've had the misfortune of dealing with in recent years. If Ofcom truly had any teeth, it'd ban Virgin Media from operating in our telecoms sector. A truly dreadful company.

• 
  Joe Naughton (@JoeNaConnacht) reported 19 minutes ago

  @mcardle_mi42856 Never even checked Virgin media 3, I’ll make sure to check it next week. Didn’t think they had live sport on there.

• 
  Turkish_187 (@turkish_187) reported 19 minutes ago

  @Ofcom The worst experience I have ever had was signing up for @virginmedia and then trying to extricate myself from them. Took months and months and hours and hours of my time that I won’t get back. So glad to see this news. The irony was they never even connected me. Shambles.

• 
  No Class🇪🇺 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏳️‍🌈🏳️‍⚧️ (@Veganforever67) reported 24 minutes ago

  @BBCNews I hate it Being stuck in the contract with Virgin media. Their call centres were terrible well depending which country you got. One member of staff refused to log me in because at the start I said I'm dyslexic and he said well if you fail the security questions we can't help you

• 
  Aidan Costello (@aidan_codtello) reported 24 minutes ago

  @entrustTMF @virginmedia Good reminder for me to chase them up about my poor broadband WiFi in the house and to renew contract or move.

• 
  Lyn Prodger (she/her) (@Prodgey) reported 26 minutes ago

  @virginmedia I’ve just sent you yet another DM. Same one I’ve sent countless times with no resolution or response.

• 
  whoareyou (@whoareyou6359) reported 27 minutes ago

  @BBCBreaking People are still signing up for Virgin media in 2026? You all really are stupid