Virgin Media outages and service status in Crawley, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Crawley, including 1 direct report.
- The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
- The most recent signal from this area was received May 3, 3:09 PM GMT+1.
- E-mail (20%)
- Internet (20%)
- Total Blackout (20%)
- Wi-fi (20%)
- TV (20%)
The latest reports from users having issues in Crawley come from postal codes RH10 and RH11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Crawley, Redhill, Caterham, Maidenbower, East Grinstead, and Godstone.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill
|
16 hours ago | |
|
Crawley
|
TV | 2 days ago |
|
Redhill
|
Wi-fi | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Vishal Aggarwal 🧢 (@vishalagga) reported from Crawley, England@virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be
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Ben Barrett (@BAAAAAAAAAAAAB) reported from Crawley, England@virginmedia making isolation harder with poor/no Wi-Fi
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marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, EnglandAwful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode
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Richard 🏁🏴🏳️🌈🇬🇧 (@djtrickster77) reported from Redhill, EnglandVirgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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bob plane 🇬🇧🏴🇺🇦 (@planey10) reported from Crawley, England@virginmedia currently waiting half n hour to transfer to a agent from your complaints team !! Through your complete incompetence I have to waste my time your service is shocking
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia we're getting really slow WiFi speeds on all Apple devices using the new Hub 3.0. Android devices are okay. It's just iPhones and iPads that are on a go slow. Any advice/tips to solve this?
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Service please (@Unhappyconsume1) reported from Crawley, England@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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Peter Gearing (@TheGearing) reported from Edenbridge, England@VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia Are you able to advise IF this is going to be fixed, yesterday you said by 10am today. Then 2pm,6pm & now 10am tomorrow - could live with the loss of either service but it’s really impacting not having either!
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josie🗽 (@josie_milligan) reported from Burgess Hill, England@virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.
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TheRealAngelinaDavey (@anjiMD) reported from Crawley, England@virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.
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Rob Procter (@RobertProcter) reported from East Grinstead, England@virginmedia Thanks for coming back to me. It’s just my internet is going slow again probably for about the tenth time I’ve had to call in the last 12 months. So I wanted them to check to see what’s wrong with it. Many thanks, rob
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Sonia Jacinto (@SMLJacinto) reported from Salfords, England@virginmedia I have complained... feedback or solving my problem has been none!!!!
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Eddie Vermeer (@Eddie_Vermeer) reported from East Grinstead, England@virginmedia connection is down, your diagnostics state there's a problem and helped me book an engineer but earliest appointment isn't until Tuesday? Seriously? No home phone line for 4/5 days isn't good.
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
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Mitch (@ColynMitchell) reported from Crawley, England@virginmedia Reboot temporarily increased the speed but nothing near the service I was getting in the past. I work from home a need fast connection. So need this sorted out please.
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Dean Woods 💙 (@deanwoods) reported from Horley, England@virginmedia The tests haven't found any issues (which isn't a surprise).
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Danny Wootton (@dannyb0y1969) reported from Crawley, England@virginmedia woke up to no internet this morning, can't get an engineer slot until SATURDAY morning 😰😰😰 do u think being without the internet for FOUR full days is even remotely acceptable? Utterly shocking service. Disgusting.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan H (@howdo01) reported@virginmedia I did, says all was working no faults or errors, so don't what else I can do, must be your end.
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Stevenboh (@Stevenbohttv) reportedVirgin media are down yet again Getting sick of it now @virginmedia
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Debbie Woodburn (@debbiegaunt) reported@dermothill11 @O2 Their customer service, website & apps were so much better prior to their hook up to Virgin Media.
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Kathy Miller (@KathyMi25429227) reported@virginmedia WiFi cutting out twice today and in last 2 days. Inconvenient at best. Why? Postcode says no issues..
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AJ (@The_Broski_Boot) reported@virginmedia The estimated fix time was initially reported to be 6 May at 1pm Then we got told today at 6pm Now it’s back to 6 May at 1pm Surely we cannot be left without broadband and TV until Wednesday? Ref : F012271473
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Pro-Irish🇮🇪🍀🏴 (@IrishBlackOps19) reported@virginmedia The worse broadband company ever. I’ve been a customer for nearly 10 years and just lately the broadband is shocking. It looks like I’ll be going to a new company and never coming back to virgin.
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Kurt (@JONEZZEEonMMA) reported@GameRiot Exactly, who doesn't have the internet in 2026, virgin Media internet went down and was fixed for me with in 4 hours. If you don't log on you don't lose your games, just need to sign back in to play.
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lee harris (@leeharris85) reported@virginmedia how inept is your DM service every time I’m asked the same things over and over week and no resolution! Hello SkyTv
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twocakesdakes (@2cakesdakes) reported@virginmedia absolutely **** company. Don't look after their loyal customers. Trying to cancel phone line and going to charge extra for smaller package. Just **** off
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Eldarioth (@eldarioth) reported@AncientJellyTot @virginmedia Same problem with religious callers but one replied with "Jesus would want to use to talk to you whatever your sign says". I had to stifle a giggle as I closed the door.