Virgin Media outages and service status in Crawley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 27, 3:18 PM GMT+1.
- Internet (67%)
- Wi-fi (20%)
- E-mail (7%)
- Total Blackout (7%)
The latest reports from users having issues in Crawley come from postal codes RH11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Redhill, Caterham, Horsham, and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 2 days ago |
|
Crawley
|
Wi-fi | 10 days ago |
|
Redhill
|
Internet | 12 days ago |
|
Redhill
|
Internet | 13 days ago |
|
Redhill
|
Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Angie💙 (@Angelaf61260621) reported from Redhill, England@virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia Yes it says there is a known fault which has been going on since Friday at 7pm. No further explanation and the estimate fix just keeps resetting. It is absolutely unacceptable.
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia @PrimaryPGCE1 Same here.. that link just says broken.. obviously fallen over big time yet again..
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Craig Freeman (@craigdfreeman) reported from Redhill, England@virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!
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korondi joco (@korondijoco) reported from Crawley, England@virginmedia Ok, thank you. But how is it possible that the broadband is so slow but there are no issues?
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
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Tel (@2pintsuk) reported from Redhill, England@virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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sophie (@sophieholmes_) reported from Horley, England@virginmedia can you confirm what the issue is with wifi in the RH6 area please?
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Samuel Goddard (@SamuelGoddard17) reported from Crawley, England@zeninternet after 15 years. 5 phone calls later, 3 hours of being on hold, I have finally managed to cancel my @virginmedia account. Look forward to using my new internet connection with you!
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Harvey (@hms1967) reported from Crawley, England@virginmedia #badservice I have just called in to get a PAC code and after asking for it and explaining it was due to changing job so no service in area was hung up on!! How
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Geoff Low (@iamnotthelotus) reported from Redhill, EnglandUsual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....
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1Down5Up (@BinaryWheels) reported from Crawley, EnglandTop tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
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Rob Procter (@RobertProcter) reported from East Grinstead, England@virginmedia Thanks for coming back to me. It’s just my internet is going slow again probably for about the tenth time I’ve had to call in the last 12 months. So I wanted them to check to see what’s wrong with it. Many thanks, rob
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia Hi - issue hasn’t resolved from reboot (didn’t appear to be an update). Also seeing very intermediate problems where programs freeze momentarily/blur (almost like on satellite when the weather gets in the way / when the hard drive was struggling to playback files)
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia I only found this out by talking to the engineers working at getting us all attached again, down our road, but if we don't know this, it looks as though it is your equipment which is at fault. To be fully kept up to speed with real info, will stop nightmare thoughts from growing.
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, England@virginmedia This is still appalling customer service. I have to register (I did this when things were down in Dec for almost 72 hours), I have to alert etc you are the service provider. How is it good CS that we assume you are lying in estimates? No compensation for Dec either.
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
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Greyman (Gary A) (@GaryAblett3) reported from Crawley, England@virginmedia No. The reference was not given to me. But the complaint was logged.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jan Hobbs (@CleanzineEditor) reported@virginmedia I've just sent a message & X told me there was a problem & my message would be saved. I'm hoping you receive it soon.
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christine (@jaffajsoh) reported@virginmedia my virgin tv isn’t working. Done everything I’m supposed to do. Do not want to wait 24 hours to see if it’s resolved - I pay for a service I’m not getting. Please help
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sam (@5amcoek) reported@virginmedia anyway to get a proper update on the outage near me? Broadband has been off most of today and every fix just keeps getting delayed
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Sir Christopher (@chrishenry88) reported@virginmedia I paid an amount of money on 15-07-26 , it still has not been deducted from the Virgin media app , it has from my account . My service is dire , as usual . Why is this an ongoing problem ?
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Brett Williams (@brettwill82) reported@virginmedia anyone’s lfc tv channels tv guide not working ?
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Jags Arthurson (@JagsArthurson) reported@virginmedia You would love to help me, but you can't. Your response will be, "I'm afraid I can only apologise, sir, but that's the way it is. Take it or leave it."
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Robby Yung ⦿⦿⦿ (@viewfromhk) reported@0xsachi I think "moat" is just a polite way of saying monopoly. First mover advantage builds a brand and customer stickiness, and I think this should be the goal, personally. But all these anti-competitive practices like making cancelling services ridiculously hard (hello @virginmedia ) or walling the garden once you get enough users (hello @facebook Open Graph) should be cracked down on, in my opinion.
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Steve Wright (@SWright1steve) reported@GrahamCompton @MartinSLewis @ao Reminds me of the 6 months I spent trying to cancel Virgin Media. Sky are almost as bad.
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Colin Medus (@Colin_Medus) reported@trapdoor456 @virginmedia Yep. No issues. Been good. We also left virgin as they had got very expensive
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Mikey Molfessis (@mikey_mol) reported@virginmedia And you make it difficult to log a ticket. I called I. And your consultants say “we are aware of an issue” and leave it at that @Ofcom