Virgin Media outages and service status in Crawley, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 30, 5:19 PM GMT+1.
- Internet (64%)
- Wi-fi (21%)
- E-mail (7%)
- Total Blackout (7%)
The latest reports from users having issues in Crawley come from postal codes RH11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Redhill, Caterham, Horsham, and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 2 days ago |
|
Crawley
|
Internet | 5 days ago |
|
Crawley
|
Wi-fi | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Sarah Branston (@SBranston) reported from Redhill, England@virginmedia Bravo 👏 Extraordinary customer service from the nicest of people in a call centre. Helpful Kind Fair If only @BarclaysUK had matched this. 🤬 Incoherent Contradictory info from websites Two failed live chats Merry Xmas to all teams in call centres.
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Peter Prince (@Peterprince) reported from Redhill, England@virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine
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Sonia Jacinto (@SMLJacinto) reported from Salfords, England@virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!
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Iain (@Skiddles1985) reported from Crawley, England@matt_johnson_89 @virginmedia I would take BT/Sky back in an instant if I could, bloody trees blocking the signal means I can’t!
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JAKE (@JAKES_PHOTOS) reported from Redhill, EnglandSo as some may know I work at a computer repair shop and there have been a rise in online scams this last few weeks. Especially people claiming to be from @virginmedia regarding slow internet speed If it sounds suspicious hang up. @SurreyPolice #ScamAlert
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凱蒂 (@ItsKatieC0mpt0n) reported from Crawley, England@virginmedia so a tech drills through my hot water pipe, you send a plumber that takes 4 hours to fix, he’s only just left and the pipes are still leaking. Can’t get hold of anyone & it’s ruining my flooring & personal items! What am I supposed to do at this time of the evening??
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Colin Maddocks (@colin_maddocks) reported from Crawley, England90 mins on hold to speak to @virginmedia about renewing, and they hang up on me. Maybe I should be thinking about cancelling instead. Livid!
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1Down5Up (@BinaryWheels) reported from Crawley, EnglandTop tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
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Peter Gearing (@TheGearing) reported from Edenbridge, England@VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media
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korondi joco (@korondijoco) reported from Horley, England@virginmedia Can that diagnose problems with the router?
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Andy Cowen (@RealAndyCowen) reported from Redhill, England@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
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Greyman (Gary A) (@GaryAblett3) reported from Crawley, England@virginmedia No. The reference was not given to me. But the complaint was logged.
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David Rouse (@XxRouseyUkxX) reported from Crawley, England@virginmedia I have it keep happening even when your status page saying there is no issues could it be the modem is faulty
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia how do I simply cancel my account on a chosen date? It seems impossible to arrange this on your website or app.
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Dean Woods 💙 (@deanwoods) reported from Horley, England@virginmedia The tests haven't found any issues (which isn't a surprise).
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Robert groves (@Robert_Groves69) reported from Crawley, England@virginmedia no service again sort it out virgin, #useless #nohelpinsight
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
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Answers in Reason (@answersinreason) reported from Redhill, England@virginmedia Yeah, I'm sure they thought long and hard about that one... Services continue to get worse, prices continue to go up under the guise of making them better but never actually do, only new customers get good deals and discount, loyalty not rewarded at all.
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Richard 🏁🏴🏳️🌈🇬🇧 (@djtrickster77) reported from Redhill, EnglandStill gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Mitch (@ColynMitchell) reported from Crawley, England@virginmedia Reboot temporarily increased the speed but nothing near the service I was getting in the past. I work from home a need fast connection. So need this sorted out please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Frank Talking 🏴 (@AgnstModFball) reported@Hughesy_B @virginmedia Worst company in the UK
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Clare B (@Gagabids) reportedWe've had no Prime for 3 days, what is the issue? @virginmedia
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Jack Ball (@j_ball13) reported.@virginmedia your bereavement team are a nightmare. We’re trying to transfer account from my deceased parent but we’ve been told we have to immediately cancel within 24 hours? Baring in mind we haven’t got anything else sorted to continue? Is this policy you promote to everyone?
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Alan Roberts (@AlanRob68902430) reported@shenry1972 @virginmedia @skytv Same with me 22 ish years, no call to try keep a customer just threats of charges if I don't post there router
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Jan (@geminicat7) reported🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up my mobile data chatting on social media so I’ll see you when / if it’s sorted!
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ＮＩＣＫ🇬🇧 ⚽ＬＥＩＣＥＳＴＥＲ.ＣＩＴＹ.ＦＣ⚽ (@Nick_LCFC_fan_1) reported@virginmedia I have more problems with your Virgin 360. When I'm watching a programme that is also being recorded. When I change channel during the adverts and then turn back it won't let me rewind! The old software let me do this from 2017-2026... Why did you remove so many features?
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Sophie 🏳️🌈 (@FarrantSoph) reported@virginmedia really disappointed with the customer service I received today. Phoned to cancel my tv package (my contract ends in 41 days) I only require broadband. More in comments.. @Ofcom
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Ermito Fernandes (@ErmitoF) reportedHi any idea whats whats happening with the service outage in Hinckley Road, Narborough Road area since morning? This is so unreliable as I lost my today's appointments as there was no prior intimation of this outage. When is this expected back online? @virginmedia
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Hells Bells (@boomhellsbells) reported@virginmedia experiencing outage of broadband since yesterday afternoon, it stated fix by 4.07am then moved to 4.07pm today! Working from home with no internet means now on my on second day of not being able to work 😖 you must know what is wrong!! Not just “there’s an issue”
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Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported@virginmedia sort out the connection issues in Cardiff, trying to work from home isn’t easy with you guys