Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Crawley, Horsham, Caterham, Reigate, Dorking, and Headley.

City	Problem Type	Report Time
Redhill	Internet	5 hours ago
Crawley	E-mail	2 days ago
Crawley	Wi-fi	4 days ago
Crawley	Internet	5 days ago
Crawley	Total Blackout	6 days ago
Horsham	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  ABCOM - IT Solutions (@abcomuk) reported 1 minute ago from Burgess Hill, England

  @virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?

• 
  Angie💙 (@Angelaf61260621) reported 5 minutes ago from Redhill, England

  @virginmedia @virginhelp appalling service again from your customer services team. 84 year old disabled lady. Has a call system, which is now connected through broadband. Delayed installation! When installed constant problems! 1/2

• 
  𝙇𝙚𝙢𝙢𝙮 𝘽𝙖𝙧𝙣𝙚𝙩𝙩 🎮🕹️🚀 (@LemmyBarnett) reported 7 minutes ago from Horley, England

  @virginmedia I now have another broadband supplier. You make it too hard to cancel. A 30 minute phone call, just to be told to ring back in FIVE DAYS time because "the system is down".

• 
  Richard Frame (@rafthemaster) reported 10 minutes ago from Burgess Hill, England

  @theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website

• 
  Eddie Vermeer (@Eddie_Vermeer) reported 13 minutes ago from East Grinstead, England

  @virginmedia connection is down, your diagnostics state there's a problem and helped me book an engineer but earliest appointment isn't until Tuesday? Seriously? No home phone line for 4/5 days isn't good.

• 
  Craig Freeman (@craigdfreeman) reported 21 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Noplace4heroes (@tillett81) reported 22 minutes ago from Edenbridge, England

  @virginmedia Come on virgin media stop all the scams coming along I’ve just had another one phoned me up to say but I’m having problems with my Internet again And want me to log into my computer Take control of it we pay for this service and we want to be protected by you so plz

• 
  Jeff Webber (@jettypaul71) reported 25 minutes ago from Burgess Hill, England

  @virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??

• 
  Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported 27 minutes ago from Redhill, England

  Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr

• 
  JoelTheEntertainer (@EntertainerJoel) reported 30 minutes ago from Redhill, England

  @virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.

• 
  Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported 31 minutes ago from Redhill, England

  Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.

• 
  Kerry Munroe (@mrsmumbo) reported 32 minutes ago from Tandridge, England

  @virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!

• 
  Dean Woods 💙 (@deanwoods) reported 35 minutes ago from Horley, England

  @virginmedia The tests haven't found any issues (which isn't a surprise).

• 
  Alison Braganza 🌟💙 (@alibeeson) reported 40 minutes ago from Crawley, England

  @virginmedia Thanks John. This is really poor service though, when we called your customer services yesterday they said there was no problem & nothing they could do. An estimated fix date? For your deaf and hard of hearing customers, this isn’t good enough I’m afraid @scope @RNID

• 
  Sonia Jacinto (@SMLJacinto) reported 43 minutes ago from Salfords, England

  @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

• 
  Samuel Goddard (@SamuelGoddard17) reported 44 minutes ago from Crawley, England

  @zeninternet after 15 years. 5 phone calls later, 3 hours of being on hold, I have finally managed to cancel my @virginmedia account. Look forward to using my new internet connection with you!

• 
  Natalie Exley (@Sexley28) reported 46 minutes ago from Crawley, England

  @virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

• 
  susan vinnicombe (@mersthamsue) reported 50 minutes ago from Redhill, England

  @virginmedia would you have called us regarding the upgrade to our service from 4G to 5G today? Please advise

• 
  Ge (@Georgiaknipe) reported 54 minutes ago from Broadbridge Heath, England

  @virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order

• 
  Sonia Jacinto (@SMLJacinto) reported 57 minutes ago from Salfords, England

  @virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Roy Cadge (@RoyCadge) reported 6 minutes ago

  @Brand_Concierge @virginmedia Good choice to return kit, they don't give a return box go to your O2 shop, they will scan it and send an email straight away, KEEP EMAIL! they will try and say you never returned and keep changing you also make sure the account is closed and demand your data removed!

• 
  All things UFO (@Dylan93053349) reported 8 minutes ago

  @virginmedia you are the biggest disgrace of all time . Engineer no show on Friday, even admitted you didn’t bother to send him because of an outage in the area , so a conscious no show. 5 days without wi fi !@MartinSLewis

• 
  Ryan (@Inevry109) reported 10 minutes ago

  @ZiaYusufUK Virgin Media knocked on my door asking if I wanted to change my provider. I asked them to leave. Then I got a delivery leaflet for the local takeaway through the letterbox. I've never felt more harassed in my life.

• 
  Slimzee (@slimzeeUTD) reported 13 minutes ago

  @virginmedia 28million pound fine, what a crap service. Glad I moved to @bt_uk

• 
  Hatz (@DevilHatman) reported 14 minutes ago

  @virginmedia The hilarious part... your complaints team sends me an email saying we agreed a resolution and closed it. We have abso-*******-lutely not agreed a resolution. I haven't even been able to speak to anyone yet and nobody has replied to response. @Ofcom

• 
  Radar 🚨 (@RadarHits) reported 17 minutes ago

  🚨 JUST IN: Ofcom fines Virgin Media a record £28m for deliberately mishandling millions of customer calls and preventing contract cancellations between 2022 and 2024 through tactics including call-dropping and unnecessary transfers.

• 
  Mehrdad Yousefi (@MY21_Oracle) reported 19 minutes ago

  Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the UK telecoms group had likely mishandled millions of customer calls.

• 
  Virgin Media News (@VirginMediaNews) reported 21 minutes ago

  The Government is asking its TDs to vote against a Sinn Féin proposal to begin preparations for a United Ireland. The bill, being debated in the Dáil this evening, would require the Government to establish a Citizens' Assembly on Irish unity. Ministers say the proposal is being rushed and that the issue requires a broader, more considered approach. More on Virgin Media PLAY. #VMNews

• 
  Reb (@UserrReb) reported 25 minutes ago

  Ofcom has ordered #VirginMedia to check that every affected customer who complained has received the compensation or other remedies to which they may be entitled within the next six months. A disgusting company that no-one should touch.

• 
  NewsTongue (@NewsTongueX) reported 28 minutes ago

  🔴 Ofcom fines Virgin Media £28m for blocking customer cancellations Virgin Media breached UK telecoms rules by deliberately dropping calls, transferring customers unnecessarily, and placing them on hold to prevent contract cancellations between January 2022 and September 2024. Ofcom received nearly 2,000 complaints and found the company's retention agents operated under a commission scheme that financially rewarded obstruction. • Fine of £28m — Ofcom's largest ever under consumer protection rules, reduced 30% after Virgin Media admitted fault and agreed to settle • Millions of calls "likely mishandled" during the three-year period