Virgin Media outages and service status in Crawley, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Crawley, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 18, 7:34 PM GMT+1.
- TV (57%)
- Internet (22%)
- Wi-fi (9%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (4%)
The latest reports from users having issues in Crawley come from postal codes RH10 and RH11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Redhill, Headley, Horsham, Burgess Hill, Caterham, and Maidenbower.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Total Blackout | 3 days ago |
|
Crawley
|
Phone | 5 days ago |
|
Redhill
|
TV | 6 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Peter Gearing (@TheGearing) reported from Edenbridge, England@VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia are you able to check on a fault by location for me. I don’t have access to the VM account but the last I heard was it should of been resolved by 10am today and it’s still down, account holder won’t be available for hours to check
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Danny Wootton (@dannyb0y1969) reported from Crawley, England@virginmedia woke up to no internet this morning, can't get an engineer slot until SATURDAY morning 😰😰😰 do u think being without the internet for FOUR full days is even remotely acceptable? Utterly shocking service. Disgusting.
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JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
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Helen Rimmer 💙 🔶️ (@melon_h) reported from Burgess Hill, EnglandHi @virginmedia any news on why our broadband and TV haven't worked since 7pm yesterday in Burgess Hill? No comms and status update just says you are aware with an expected fix moving on in time...
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Mr.Cocktail 🍸 (@AndyCockell) reported from Dorking, England@virginmedia 1. You’ve not read my tweet but replied with a standard automated response. 2. I said in my initial tweet that you’ve already told me service is down due to improvements. 3. The link you’ve given says there’s nothing wrong. Your customer service is diabolical.
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Kerry Munroe (@mrsmumbo) reported from Tandridge, England@virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!
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ABCOM - IT Solutions (@abcomuk) reported from Burgess Hill, England@virginmedia 40 minutes on the phone to tech support and still no one is answering... where is the uk broadband help desk please?
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Charles Brittain (@CharlesB2T) reported from Burgess Hill, England@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
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Jeff Webber (@jettypaul71) reported from Burgess Hill, England@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
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Ge (@Georgiaknipe) reported from Broadbridge Heath, England@virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order
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Alison Braganza 🌟💙 (@alibeeson) reported from Crawley, England@virginmedia Thanks John. This is really poor service though, when we called your customer services yesterday they said there was no problem & nothing they could do. An estimated fix date? For your deaf and hard of hearing customers, this isn’t good enough I’m afraid @scope @RNID
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Richard 🏁🏴🏳️🌈🇬🇧 (@djtrickster77) reported from Redhill, EnglandStill gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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JMRCS (@JMRChauffeurs) reported from Crawley, England@virginmedia I cancelled an additional channel package and wanted to cancel it despite a chat with online help it still hasn't been cancelled
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away
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marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, EnglandAwful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔
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Mitch (@ColynMitchell) reported from Crawley, England@virginmedia Reboot temporarily increased the speed but nothing near the service I was getting in the past. I work from home a need fast connection. So need this sorted out please.
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lets be agile (@martyncodes) reported from East Horsley, England@RomperCrompton @virginmedia The thing is, the phone and broadband use the same physical cabling and network... it’s more a historic pricing model but based upon the shared system
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𝙇𝙚𝙢𝙢𝙮 𝘽𝙖𝙧𝙣𝙚𝙩𝙩 🎮🕹️🚀 (@LemmyBarnett) reported from Horley, England@virginmedia I now have another broadband supplier. You make it too hard to cancel. A 30 minute phone call, just to be told to ring back in FIVE DAYS time because "the system is down".
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Leo (@Benleo) reportedI have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.
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Dave (@DaveWW1877) reported@virginmedia Joke Customer Service.
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Maggie N (@MAGGINED) reported@virginmedia Hey @virginmedia I have been unable to use my tv play back services and play any recorded programmes for almost a week. The service check is telling me estimated fix date as 18th May - that’s 2 days ago !! What’s going on ?
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UAVHive (@UAVHive) reported@Benleo I have worked in telecoms customer service so can vouch for Virgin Media being (in my view) the worst in the industry. They billed me twice for a single month & made me pay for equipment I'd already returned. I was overjoyed to cancel.
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Rough Shuffle 🔀 (@Rough_Shuffle) reported@Benleo @virginmedia I recently had to contact them. Their CS is the worst ever experienced. It's like it's ran entirely by 12 year olds on work experience. I'm horrified at how bad it is. Initially contacted because of a litany of f'ups on their part. CS seems completely dethatched from the company.
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Chríss (@Chriss_m) reported@emma_blingo @Benleo @virginmedia Very, very common. I don’t know a single person who gets the speed (consistently) that they’re actually paying for. This, I think, is a huge scandal that’s never really looked at.
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Tracy Field (@TracyFi31470652) reported@mark_wootten try virgin media there just as bad
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Conor Swifty (@ConorSwifty) reported@virginmedia hello Virgin Media had a dodgy phone call from +442045148789 saying it's Virgin/O2 trying to end contracts early for upgrading & wanted details while the lady spoke poor English & kept saying eh 24/7.
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Jagger (@Jagger53015280) reported@virginmedia @Benleo You haven’t addressed his issues. It’s not just about sorting it out. Terrible service.
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mary Kelly (@deirdremaryk) reportedRte and Virgin media eulogizing this man who was a prolific thief allegedly. Not a word about the old man who was knocked down by him trying to escape. Shocking reporting by both. Hope the old gentleman makes a full recovery.🤞🏾🤞🏾