Virgin Media Outage Report in Crawley, West Sussex, England
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The latest reports from users having issues in Crawley come from postal codes RH11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Leatherhead, Burgess Hill, Redhill and Lower Beeding.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| Leatherhead |
Internet | |
| Burgess Hill |
Phone | |
| Redhill |
Phone | |
| Redhill |
Total Blackout | |
| Leatherhead |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Ge
(@Georgiaknipe) reported
from
Broadbridge Heath, England
@virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order
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Ge
(@Georgiaknipe) reported
from
Broadbridge Heath, England
@virginmedia still awaiting on confirmation for my latest order said it would be here today had nothing in the post and no email to say what’s happening could you help please
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
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Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
@VirginMedia_One shameless virgin Media can not help customers #virginmedia
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JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
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1Down5Up
(@BinaryWheels) reported
from
Crawley, England
Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
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Ben Barrett
(@BAAAAAAAAAAAAB) reported
from
Crawley, England
@virginmedia making isolation harder with poor/no Wi-Fi
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Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.
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rachel o'reilly
(@rorpr) reported
from
Dorking, England
Hi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
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Sue Crayden
(@CraydenSue) reported
from
Leatherhead, England
@virginmedia not very happy with your customer service, why would I pay for something that is not being broadcast
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Charles Brittain
(@CharlesB2T) reported
from
Burgess Hill, England
@virginmedia I am bitterly disappointed that you have only been able to provide a broadband service for a week and now there's nothing. My work relies on fast reliable broadband. If this doesn't get fixed this Monday, I'll be seeking another provider.
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Dean Woods
(@deanwoods) reported
from
Horley, England
Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵
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Kerry Munroe
(@mrsmumbo) reported
from
Tandridge, England
@virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia Better but seems to a be a daily issue over the last week or so
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia is your service down in the KT22 area this morning?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah McKay
(@tiggercelt) reported
@virginmedia please tell me how I can actually speak to someone? Out of contract and being charged £173 a month for a very poor service (internet not working again!). Do agents not answer the phone? I have been trying for weeks!
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Billy Collins
(@FreakFizzer) reported
@virginmedia Is there no way you can help me through DM's? I can share screenshots and explain my issue clearer than on the phone.
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Ben Barron
(@BenBarrondotCom) reported
@virginmedia WRT. the complaint - there is nothing in the online portal suggesting that VM have closed the complaint unresolved. That's not very good.
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Frances Morris
(@Frances37833788) reported
Hi @virginmedia . No luck getting any sense out of your Customer Service team by phone so trying here. Box delivered to our house for person who doesn't live here. Now got confirmation of a direct debit. Told on phone to post box back to you at our cost - seriously?
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
@N_landCouncil I'm disappointed that we haven't been consulted over the planned installation of a service we don't want, and the poor workmanship of digging up the footpaths around our estate by @virginmedia It's an absolute disgrace!
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Phil3
(@Mrphil_GL) reported
@virginmedia hi why do i have no phone signal. Its been like this for hours?
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Robin Lewis 💙
(@JustaRobin) reported
@virginmedia I appreciate the response AA, and I do understand the need to raise prices to an extent - but I was referring to broadband. I also am a sim only customer so the handset bit would be irrelevant to me!
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Zak Harris
(@zakbharris) reported
@virginmedia Yes like my first tweet explained, I’ve been on the phone for over 30 hours and no one from VM can help me
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Urban_Manc
(@MancUrban) reported
I just been talking with Virgin Media 🤯 I’m paying £41 for 50mb/s 🤬 Me “ I want to cancel my contract” VM “ One moment Sir (ages later), I’m happy to say we can knock £3 off your bill “ Me “ I want to cancel my contract 🤬” VM “One moment Sir ( even longer later ) 1/2
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Billy Collins
(@FreakFizzer) reported
@virginmedia I did, and the woman on the phone said "I can offer you £51/mo" so she clearly didn't understand the issue, I'm already on £26/mo how the heck does tha make sense. I will try again but helpline is shocking, hence why I tried twitter.