Virgin Media Outage Report in Crawley, West Sussex, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Crawley come from postal codes RH10 and RH11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Leatherhead, Reigate, Redhill, Balcombe, Horsham, Caterham, Dorking and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| Crawley |
Internet | |
| Crawley |
TV | |
| Leatherhead |
Internet | |
| Reigate |
Internet | |
| Leatherhead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
-
Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!
-
Mitch
(@ColynMitchell) reported
from
Crawley, England
@virginmedia I pay for 300 meg broadband and have done for a long time. Currently via ethernet cable I get 100 meg and wifi 30-40 meg tops. But as low as 10-15 meg. When trying to stream anything via firestick I get buffering. A few weeks ago we had no problems.
-
Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!
-
Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Tv and phone also not working
-
Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!
-
Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I have complained... feedback or solving my problem has been none!!!!
-
Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!
-
Service please
(@Unhappyconsume1) reported
from
Crawley, England
@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
-
Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia Better but seems to a be a daily issue over the last week or so
-
Vishal Aggarwal 🧢
(@vishalagga) reported
from
Crawley, England
@virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be
-
Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
-
Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
-
Martin Cooper
(@mr_coops) reported
from
East Grinstead, England
@TrekinTech @virginmedia Looks like a Wi-fi problem ;)
-
Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia is your service down in the KT22 area this morning?
-
Ben Barrett
(@BAAAAAAAAAAAAB) reported
from
Crawley, England
@virginmedia making isolation harder with poor/no Wi-Fi
-
Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
-
Sue Crayden
(@CraydenSue) reported
from
Leatherhead, England
@virginmedia not very happy with your customer service, why would I pay for something that is not being broadcast
-
Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
-
Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
-
Mitch
(@ColynMitchell) reported
from
Crawley, England
@virginmedia Reboot temporarily increased the speed but nothing near the service I was getting in the past. I work from home a need fast connection. So need this sorted out please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Sawan J
(@SawanJ1) reported
@virginmedia A customer wants to speak to a human and when I am expressing my concern here why you are asking me to do various other things. How can you resolve a problem over a text? that shows how much efforts VM is putting to fix things.
-
Caroline Green
(@carolinesgreen) reported
Can anyone techy help? We had to do a hard reset of our Virgin router and it’s working again on everything but my laptop. Won’t recognise the details. Have obviously rebooted it but still won’t work. @virginmedia
-
Catherine Philp
(@scribblercat) reported
Day 4 without internet. @virginmedia could take some serious lessons in customer services from @JohnLewisRetail whose charming partner just dealt with my fridge freezer reddelivery on th phone. I hope her son and the rest of the Scotland rugby ream make her proud today!
-
HARRY T
(@Spencer0814) reported
@virginmedia I need to cancel my WiFi service as I can no longer afford to keep it going. Account is 609625301.
-
Ann Elliott 💙
(@annelliott2017) reported
@virginmedia DISGRACEFUL BEHAVIOUR FROM YOU. NOT INTERESTED IN CUSTOMER SERVICE. CANCELLING ENGINEERS WITHOUT TELLING US. THEN GIVEN A DATE FOR 7TH DEC. GREGOR FROM MOTHERWELL CENTRE, YOUR CUSTOMER SERVICE NEEDS WORK. AVOID, AVOID, AVOID.
-
NatG
(@Natty_Noodles_) reported
@virginmedia Do you actually know what your doing? Had 3 engineers come out to be told different things? And still no internet not raised as urgent loss of service and guess what? Earliest is Wednesday when engineer told me today!!!!!! I want this raising to head office!!!!
-
Mike Baldwin
(@Ralph_Hapschatt) reported
No @virginmedia broadband around here, predicted outage until 1805.
-
Nushy C 💙 #FBPE
(@NushyC) reported
@virginmedia Got the hub 3 and fitted it last week… it’s very intermittent. I can’t seem to raise a fault online. Can you help?
-
Catherine Philp
(@scribblercat) reported
@Glenn_____Hodl @virginmedia Our signal here too poor unfortunately. And have no to either.
-
CYBER: H҉A҉C҉K҉E҉R҉
(@hacker_simon7) reported
@5brnqr5rhs @virginmedia Try to inbox me now for help 📥📥