Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Burgess Hill, Caterham, Crawley, Dorking, and Redhill.

City	Problem Type	Report Time
Burgess Hill	Internet	10 hours ago
Caterham	TV	6 days ago
Crawley	Wi-fi	7 days ago
Caterham	Internet	9 days ago
Crawley	Internet	9 days ago
Crawley	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Anna Dawson (@AnnaDaw150765) reported 3 minutes ago from Redhill, England

  @virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏

• 
  Sonia Jacinto (@SMLJacinto) reported 5 minutes ago from Salfords, England

  @virginmedia I have complained... feedback or solving my problem has been none!!!!

• 
  Dean Woods (@deanwoods) reported 5 minutes ago from Horley, England

  Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵

• 
  Dean Woods (@deanwoods) reported 6 minutes ago from Horley, England

  @virginmedia we're getting really slow WiFi speeds on all Apple devices using the new Hub 3.0. Android devices are okay. It's just iPhones and iPads that are on a go slow. Any advice/tips to solve this?

• 
  Iain (@Skiddles1985) reported 12 minutes ago from Crawley, England

  Get home to find no Internet/WiFi, no TV, stellar service as usual from @virginmedia. Status checker said it would be resolved by 1945, now is says 2330. Last time it was like this, it took almost a whole day to get service back. Glad I have a book to read.....

• 
  Andy Cowen (@RealAndyCowen) reported 12 minutes ago from Redhill, England

  @virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....

• 
  Richard Frame (@rafthemaster) reported 18 minutes ago from Burgess Hill, England

  @AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away

• 
  Lee Millard (@leemillard1979) reported 20 minutes ago from Crawley, England

  @virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..

• 
  Sarah Branston (@SBranston) reported 21 minutes ago from Redhill, England

  @virginmedia Bravo 👏 Extraordinary customer service from the nicest of people in a call centre. Helpful Kind Fair If only @BarclaysUK had matched this. 🤬 Incoherent Contradictory info from websites Two failed live chats Merry Xmas to all teams in call centres.

• 
  Ben Barrett (@BAAAAAAAAAAAAB) reported 25 minutes ago from Crawley, England

  @virginmedia making isolation harder with poor/no Wi-Fi

• 
  Richard Frame (@rafthemaster) reported 25 minutes ago from Burgess Hill, England

  @dazzleeds @virginmedia That’s because the router will auto connect without password to show you a diagnostics page to let you self test for issues (no good here as it’s on VM side) once service is back the router will resume normal security mode

• 
  𝙇𝙚𝙢𝙢𝙮 𝘽𝙖𝙧𝙣𝙚𝙩𝙩 🎮🕹️🚀 (@LemmyBarnett) reported 27 minutes ago from Horley, England

  @virginmedia I now have another broadband supplier. You make it too hard to cancel. A 30 minute phone call, just to be told to ring back in FIVE DAYS time because "the system is down".

• 
  Craig Freeman (@craigdfreeman) reported 29 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  mattieb (@mattie_b83) reported 32 minutes ago from Crawley, England

  What a load a shit @viginmedia is ! Just spent 13 quid on a movie that wont even play ! So gonna look at different companies virgin media is just expensive crap

• 
  Andy Cowen (@RealAndyCowen) reported 34 minutes ago from Redhill, England

  @virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!

• 
  JoelTheEntertainer (@EntertainerJoel) reported 38 minutes ago from Redhill, England

  @virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.

• 
  Stitch Music (@StitchMusicGFI) reported 39 minutes ago from Crawley, England

  @virginmedia We have spoke to everyone… you’re just doing a bad job… you need to sort your staff because they’re all lazy bastards who clearly just can’t be bothered… it’s been 2 months… you credit our account but that doesn’t make up for it

• 
  Tel (@2pintsuk) reported 51 minutes ago from Redhill, England

  @virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.

• 
  josie🗽 (@josie_milligan) reported 59 minutes ago from Burgess Hill, England

  @virginmedia our TV and Internet have been out since 12, fix been pushed back twice to tomorrow now. No good enough for 100 quid a month.

• 
  Geoff Low (@iamnotthelotus) reported 59 minutes ago from Redhill, England

  Usual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SK (@s4m1rk23) reported 2 minutes ago

  @james_bull8 DM me my brother works for Virgin media - he’ll put your whole package down guaranteed (internet + TV Package). Your getting scammed 😭😭

• 
  Robert Grace (@Beastial_Maggot) reported 4 minutes ago

  @virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……

• 
  Pekalton (@Pekalton) reported 4 minutes ago

  @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad

• 
  Jenny Do Nascimento (@jdonascimento) reported 5 minutes ago

  @virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS

• 
  Vocal and Proud (@Vocalandproudx) reported 6 minutes ago

  @virginmedia Shameful service. I’ve contacted you DAILY and STILL no resolution for my inconsistent internet connection. It’s been 6months now. DSAR request promised, still waiting. Enough is enough. Escalating to @Ofcom

• 
  . (@AlexparkerI) reported 10 minutes ago

  @MelJanie @virginmedia I’ve just left virgin media. Their customer service is abysmal

• 
  Graeson Laitt (@Laitty) reported 12 minutes ago

  @virginmedia @virginmedia Can you please confirm whether the Sky Sports+ TV fault I reported on 15th August has now been fully resolved? I want to watch @ColU_Official tonight on Sky Sports+ through my Virgin TV service, so I need to know that the previous problem has been fixed.

• 
  meg (@MeganJuliaaa_) reported 14 minutes ago

  “we are working hard to restore services as soon as possible” can’t wait to have no tv or internet for the whole weekend thanks virgin media for yet more shocking service

• 
  Irate_Jobbie (@Irate_Jobbie) reported 15 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.

• 
  andy spinoza (@andyspin) reported 16 minutes ago

  @virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.