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Virgin Media outages and service status in Crawley, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Crawley, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jul 4, 8:03 AM GMT+1.
  • 57% Internet (57%)
  • 21% Wi-fi (21%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% TV (7%)

The latest reports from users having issues in Crawley come from postal codes RH11 and RH10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Horsham, Caterham, Reigate, Redhill, Dorking, and Headley.

CityProblem TypeReport Time
Crawley Wi-fi 6 hours ago
Crawley Internet 18 hours ago
Crawley Total Blackout 2 days ago
Horsham Internet 4 days ago
Crawley Internet 5 days ago
Crawley Wi-fi 6 days ago

Nearby cities with recent reports

Horsham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • mr_coops
    Martin Cooper (@mr_coops) reported from East Grinstead, England

    @TrekinTech @virginmedia Looks like a Wi-fi problem ;)

  • mattie_b83
    mattieb (@mattie_b83) reported from Crawley, England

    What a load a shit @viginmedia is ! Just spent 13 quid on a movie that wont even play ! So gonna look at different companies virgin media is just expensive crap

  • GaryAblett3
    Greyman (Gary A) (@GaryAblett3) reported from Crawley, England

    @virginmedia I’m sorry but that’s goal post moving. I’m not accepting that as a valid response. If you’re paid money for a service I expect a half decent service. This is 60% of what we are paying for. Also, I complained over the phone and you never responded to my complaint.

  • Peterprince
    Peter Prince (@Peterprince) reported from Redhill, England

    @virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine

  • Angelaf61260621
    Angie💙 (@Angelaf61260621) reported from Redhill, England

    @virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm

  • SMLJacinto
    Sonia Jacinto (@SMLJacinto) reported from Salfords, England

    @virginmedia I have complained... feedback or solving my problem has been none!!!!

  • Sexley28
    Natalie Exley (@Sexley28) reported from Crawley, England

    @virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

  • Georgiaknipe
    Ge (@Georgiaknipe) reported from Broadbridge Heath, England

    @virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order

  • SMLJacinto
    Sonia Jacinto (@SMLJacinto) reported from Salfords, England

    @virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!

  • Peterprince
    Peter Prince (@Peterprince) reported from Redhill, England

    @virginmedia since supposedly upgrading the network in #reigate on 5th November broadband is constantly dropping out and to make matters worse customer service is uncontactable. What are you doing to provide a consistent broadband service

  • rorpr
    rachel o'reilly (@rorpr) reported from Dorking, England

    Hi @virginmedia just wondering why after upgrading to faster speed, new hub and more money each month why our internet signal is worse than it was before?

  • TRSafcw
    Trevor (@TRSafcw) reported from Headley, England

    @Leemhammond @virginmedia Same on Now TV, must be a Sky issue.

  • BAAAAAAAAAAAAB
    Ben Barrett (@BAAAAAAAAAAAAB) reported from Crawley, England

    @virginmedia making isolation harder with poor/no Wi-Fi

  • leemillard1979
    Lee Millard (@leemillard1979) reported from Crawley, England

    @virginmedia No apparent reported issues. Still no internet. Green link flashing repeatedly and tick repeatedly flashing blue.

  • CharlesB2T
    Charles Brittain (@CharlesB2T) reported from Burgess Hill, England

    @virginmedia We are happy, now that we're back online, but it was thanks to the two charming and communicative engineers working away in Burgess Hill that saved the day; not just because they'd fixed the issue, but they'd also told me what was going on.

  • GaryAblett3
    Greyman (Gary A) (@GaryAblett3) reported from Crawley, England

    @virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.

  • deanwoods
    Dean Woods 💙 (@deanwoods) reported from Horley, England

    @virginmedia @Coley__76 This is what really annoys your customers. There's no ownership of issues. Your different teams are acting in silos. Why should it be up to the customer who is paying for a service to constantly have to chase and follow up. #VirginMedia

  • itsmeinleek
    Adam Dolphin (@itsmeinleek) reported from Redhill, England

    @virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.

  • deanwoods
    Dean Woods (@deanwoods) reported from Horley, England

    @virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.

  • planey10
    bob plane 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@planey10) reported from Crawley, England

    @virginmedia currently waiting half n hour to transfer to a agent from your complaints team !! Through your complete incompetence I have to waste my time your service is shocking

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • iam_samedoho
    Sam Ed (@iam_samedoho) reported

    @OgaHans MTN is one of the biggest network operators in Nigeria. EE, Virgin Media O2, Vodafone, and Three are the major network operators in the UK. EE coverage is very good because BT owns and operates it using its existing infrastructure. Most of the smaller network operators are resellers. They bulk-buy wholesale - network minutes, texts, and data at a heavily discounted rate from (like EE, VMO2, or VodafoneThree) and resell it to people. Their coverage isn't good because they are limited. They are only competitive on price, not on coverage.

  • DanStev14730264
    Dan Stevens (@DanStev14730264) reported

    @virginmedia Hi I was asked to direct message in regards to the services all being down for the last 3 days and then being told services will be down until the 10th of July, completely unacceptable. I would like to know what you are going to do about it pls. Asap

  • buzzkilljames
    James Prosser (@buzzkilljames) reported

    @virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?

  • shellenunn
    michelle nunn (@shellenunn) reported

    @virginmedia Waste of time calling them passed from department to department told can’t give a date or of date is given NO construction DONE have asked about compensation told have to wait u tol service is activated and told be patient may - Aug I think that is patient and a joke

  • amavee13
    ♏︎♎︎♌︎ (@amavee13) reported

    @virginmedia FIX YOUR ******* SIGNAL - I want a refund

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @virginmedia Hi Team, no one caled still. Is this the way Virgin media support? Please cancel the delivery and order asap.

  • wearetheselect
    Mason Littlejohn (@wearetheselect) reported

    How virgin media buyers become Chad scalers > Change budgets every single day > Tinker with the ad account when everyone says set it and forget it > Obsess over account structure > Find the winning campaigns and double the budget > Wait 3-4 days, and if it holds, double it again > Watch the virgin media buyer win > Get called a virgin media buyer for it > Keep changing budgets every day anyway > Keep doubling winners and killing nothing on a single bad day > Watch the virgin media buyer win again

  • YeshuaFoxtrot
    Mark Skid (@YeshuaFoxtrot) reported

    does anyone else have issues with @virginmedia broadband whenever theres a slight heatwave 🤔

  • StephyCoops
    Steph (@StephyCoops) reported

    @virginmedia I have missed every single England game due to the crap service from virgin media. 3 days of no internet last week supposedly fixed but goes down again today. I work from home and I’m totally fed up with it.

  • Nicky_P_Smalley
    Nicky P. Smalley (@Nicky_P_Smalley) reported

    @virginmedia It’s been nearly 2 weeks now. Drop ops/low speeds are still continuing in s63. I keep getting texts saying you’ve identified the problem and sending someone out, but all that happens is you change date of when it’ll be fixed, but fix it you have not!