Virgin Media outages and service status in Crawley, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Crawley, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 15, 11:58 PM GMT+1.
- TV (59%)
- Internet (23%)
- Wi-fi (9%)
- E-mail (5%)
- Phone (5%)
The latest reports from users having issues in Crawley come from postal codes RH10 and RH11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Crawley, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Redhill, Headley, Horsham, Burgess Hill, Caterham, and Maidenbower.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Phone | 19 hours ago |
|
Redhill
|
TV | 1 day ago |
|
Crawley
|
TV | 2 days ago |
|
Crawley
|
TV | 2 days ago |
|
Redhill
|
TV | 2 days ago |
|
Crawley
|
TV | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Answers in Reason (@answersinreason) reported from Redhill, England@virginmedia Yeah, I'm sure they thought long and hard about that one... Services continue to get worse, prices continue to go up under the guise of making them better but never actually do, only new customers get good deals and discount, loyalty not rewarded at all.
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Tony Woodley (@zimoza90) reported from Burgess Hill, England@virginmedia No. No response to the online chat or text. Literally nothing, zero, silence. Call volume is no excuse for over 24hrs of no response from a paid for service provider. #CustomerService
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Sonia Jacinto (@SMLJacinto) reported from Salfords, England@virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!
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Dean Woods (@deanwoods) reported from Horley, England@virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"
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Craig Freeman (@craigdfreeman) reported from Redhill, England@virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!
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Angie💙 (@Angelaf61260621) reported from Redhill, England@virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm
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Daniel Burns (@DanielBurns91) reported from Dorking, England@virginmedia your phone lines are telling people your call centre are closed! I have had an issue with our bill since we opened our account with you. I was apologised to on the 30th October and ASSURED the credit would be applied to November’s bill. Just been charged full amount!
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David Rouse (@XxRouseyUkxX) reported from Crawley, England@virginmedia I have it keep happening even when your status page saying there is no issues could it be the modem is faulty
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Ge (@Georgiaknipe) reported from Broadbridge Heath, England@virginmedia It’s was a mobile but we phoned up and cancelled and went with a different provider as there was an issue on your side with the order
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Anna Dawson (@AnnaDaw150765) reported from Redhill, England@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
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Danny Wootton (@dannyb0y1969) reported from Crawley, England@virginmedia woke up to no internet this morning, can't get an engineer slot until SATURDAY morning 😰😰😰 do u think being without the internet for FOUR full days is even remotely acceptable? Utterly shocking service. Disgusting.
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Peter Gearing (@TheGearing) reported from Edenbridge, England@VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media
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Greyman (Gary A) (@GaryAblett3) reported from Crawley, England@virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.
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Natalie Exley (@Sexley28) reported from Crawley, England@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@virginmedia are you able to check on a fault by location for me. I don’t have access to the VM account but the last I heard was it should of been resolved by 10am today and it’s still down, account holder won’t be available for hours to check
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website
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Richard Frame (@rafthemaster) reported from Burgess Hill, England@AFCGoonerPaul @DawesNina @virginmedia Don’t get excited, my kit rebooted about an hour ago by itself then went back into not working straight away
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Eddie Vermeer (@Eddie_Vermeer) reported from East Grinstead, England@virginmedia connection is down, your diagnostics state there's a problem and helped me book an engineer but earliest appointment isn't until Tuesday? Seriously? No home phone line for 4/5 days isn't good.
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Vishal Aggarwal 🧢 (@vishalagga) reported from Crawley, England@virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be
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Lee Millard (@leemillard1979) reported from Crawley, England@virginmedia 2 days in a row now..problem resolved yesterday evening after all day with no internet, today exactly the same problem. Your check if there is a problem page is still not working either..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eloi Berquin (@eloib2001) reported@virginmedia … what’s ******** with @bbc4 ??? Why is it a black screen???
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hellooooooooo (@debski2222) reported@BriefcaseMike @virginmedia I hope it comes back on for you ASAP. That's the trouble with these companies, you're late with a payment and they're all over you. But if they fail to provide service they shrug their shoulders.
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Style Conscious ✝️ (@StyleConscious) reported@virginmedia I need to speak to someone about my account. No one picks up the phone. The app can’t help me.
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Dean (@DSB4454) reported@virginmedia @ClassicSoulDJ You think the smiley face is funny? Many thousands of folk were disrupted by your crap network, including myself. Couldn't get through to customer service, nor sign in to my account. Only by looking at newspapers online did I discover the outrage. Virgin Media is a disgrace.
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Chris (@chrisdawson_1) reported@virginmedia Morning I am trying to claim the switching credit and submit the proof from my old provider but there doesn't seem a way to do this anywhere. Can you help please?
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Gemma Murphy (@GemmaMurphyxxx) reported@virginmedia Been off nearly 24 hours. My nannan is elderly and she cant watch anything. She lives alone and pays a lot for this service. Its ridiculous.
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lou pitt 🤓 (@loopyloupy) reported@virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****??
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Neil (@NeilOMahoney3) reported@AW4Eva123456 @virginmedia yeah I have the same problem with ITV
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F (@eelsupinsideye) reported@virginmedia No TV signal for my dad's area since early yesterday, WiFi that cuts out multiple times a day in my home. Thank goodness your billing department isn't down though! Absolutely no issues taking over 100 quid from my dad's bank this morning for a service he isn't getting.
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Bill (@NewGolfer1414) reported@virginmedia is an absolute joke of a company, been on hold 3 times for over 15mins for them just to hang up! Cancelling that direct debit then, *****!!!