Virgin Media Outage Report in Crawley, West Sussex, England
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The latest reports from users having issues in Crawley come from postal codes RH10 and RH11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Crawley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Crawley, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Burgess Hill, Redhill, Leatherhead, Reigate and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Internet | |
| Burgess Hill |
Total Blackout | |
| Redhill |
Wi-fi | |
| Crawley |
Internet | |
| Crawley |
Phone | |
| Leatherhead |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia Better but seems to a be a daily issue over the last week or so
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I have complained... feedback or solving my problem has been none!!!!
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Ben Barrett
(@BAAAAAAAAAAAAB) reported
from
Crawley, England
@virginmedia making isolation harder with poor/no Wi-Fi
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Tv and phone also not working
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
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Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin
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Jeff Webber
(@jettypaul71) reported
from
Burgess Hill, England
@virginmedia I have no TV but you are not taking calls so how can I sort issue - looks like you changed/cancelled my account!!??
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Vishal Aggarwal 🧢
(@vishalagga) reported
from
Crawley, England
@virginmedia @vmbusiness just phoned VM customer support & guys in the background shouted “hey it’s God’s brother calling up in Hindi” that customer was of 90 years of age; I found that remarks so appalling. They must treat their customer with respect as they would expect to be
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia I wish I could terminate the contract: you are not doing your bit that is providing me with a service!
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise
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1Down5Up
(@BinaryWheels) reported
from
Crawley, England
Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.
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Sue Crayden
(@CraydenSue) reported
from
Leatherhead, England
@virginmedia not very happy with your customer service, why would I pay for something that is not being broadcast
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
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Sonia Jacinto
(@SMLJacinto) reported
from
Salfords, England
@virginmedia Since the beginning of January (I moved house) and I am waiting for Virgin Media to connect my service! So I am without internet, TV and telephone! Booked 3 times, and 3 times you cancelled!
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia is your service down in the KT22 area this morning?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Chamberlain
(@Foshiznik) reported
@virginmedia You don’t answer them, just other frustrated customers that you ignore. That’s not how customer support should be done.
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Kyle Taylor
(@kylelfc88) reported
@virginmedia I appreciate your comment, but you have to say that. You can’t admit you don’t. 5.5 hours I waited and didn’t get through on live chat. I want to cancel my services, please. I work 8-6 Monday to Friday and don’t have time to call. I need an alternative way of putting my notice in
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Cheralene Lavery
(@Cheralene) reported
@virginmedia Our WiFi is suddenly shocking in our area (Stratford upon Avon) It was great when we first moved- we’re wondering what’s happened? Called your help number and was on hold for 20 mins waiting to be answered before we got cut off by you? Can anyone help?
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Kal
(@kxlculated) reported
@virginmedia John, are you not read our chat. I’ve said I’ve been on hold for 50+ minutes. I’m actually going in circles with this service. I have no idea what to do
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Richard Griffiths
(@r_griffiths9) reported
@virginmedia Hi, BBC HD channel 108 isn’t working on my tv. I have switched off and rebooted but still no luck. I can view it on 101 in SD and don’t seem to have a problem with any other channels either.
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Nichemedown
(@nichemedown) reported
@virginmedia @virginmedia If this issue won't be solved unfortunately I will see myself forced to go with another company in spite of having more than a year left from my contract.Please tell your customer representatives to stop trying to sell me signal boosters,I am paying for a service now
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Nichemedown
(@nichemedown) reported
@virginmedia @virginmedia last time when I had issues a technician told me over the phone there is an issue with the network outside my house, however no one fixed it. He did something to make it worked for a few months and now I have issues again.
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Mikey Rawlins
(@ScouseJesus) reported
@virginmedia Hi, can someone call me please? I’ve spent enough money being passed around to 3 different departments to sort out a simple query which none of them could sort. Had to hang up in the end as there’s only so much I can listen to Ed Sheeran
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Just Ask Miles
(@just_ask_miles) reported
@virginmedia is by far the worst company for customer service or even providing their core function... the internet. The whole area had no internet all of last week, told it was fixed at the weekend and now it's down for another week at least... avoid VirginMedia like the plague!
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Andy Ibbs 💙
(@andyibbs) reported
I’ve been waiting on your chat service for THREE hours now @virginmedia . Does any human exist, or are you just bots?