Virgin Media outages and service status in Crawley, England

Problems in the last 24 hours in Crawley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Crawley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Crawley, England

The most recent Virgin Media outage reports came from the following cities: Redhill, Burgess Hill, Crawley, Caterham, Maidenbower, East Grinstead, and Godstone.

City	Problem Type	Report Time
Redhill	Wi-fi	22 hours ago
Burgess Hill	E-mail	2 days ago
Crawley	TV	3 days ago
Redhill	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

• 
  Charles Brittain (@CharlesB2T) reported 8 minutes ago from Burgess Hill, England

  @virginmedia A problem, which I'd like you to address, is that we don't know what the problem is. Last time this happened in October it turned out that the waterworks people had dug through 15 cables and it all had to be reattached.

• 
  Craig Freeman (@craigdfreeman) reported 8 minutes ago from Redhill, England

  @virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!

• 
  Dean Woods (@deanwoods) reported 9 minutes ago from Horley, England

  Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵

• 
  TheRealAngelinaDavey (@anjiMD) reported 11 minutes ago from Crawley, England

  @virginmedia been trying to cancel my services for 6 months now. This is absolutely ridiculous. Being fobbed off month after month. Telling me I will incur costs. Please get your act together. I just want to leave. Every month you say my contract runs out the next month.

• 
  Ollie Jeffery (@JefferyOllie) reported 16 minutes ago from Redhill, England

  @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

• 
  Sonia Jacinto (@SMLJacinto) reported 17 minutes ago from Salfords, England

  @virginmedia @StockerAlex And yes @StockerAlex it is true, in a 2 hour phone call, you talk with several members of staff, and to each one you have to start the same conversation over and over again! @virginmedia not good! Improve customer service, and don’t lie to your clients!

• 
  Alison Braganza 🌟💙 (@alibeeson) reported 19 minutes ago from Crawley, England

  @virginmedia Thanks John. This is really poor service though, when we called your customer services yesterday they said there was no problem & nothing they could do. An estimated fix date? For your deaf and hard of hearing customers, this isn’t good enough I’m afraid @scope @RNID

• 
  Steven (@Stevenorient) reported 22 minutes ago from Crawley, England

  @Gatwick_Airport @virginmedia awful WiFi at South Terminal, not great advert for Virgin.

• 
  Greyman (Gary A) (@GaryAblett3) reported 31 minutes ago from Crawley, England

  @virginmedia I’m sorry but that’s goal post moving. I’m not accepting that as a valid response. If you’re paid money for a service I expect a half decent service. This is 60% of what we are paying for. Also, I complained over the phone and you never responded to my complaint.

• 
  Greyman (Gary A) (@GaryAblett3) reported 40 minutes ago from Crawley, England

  @virginmedia I’m confused. This isn’t a general concern. This is a complaint and you are legally obliged to handle the complaint or I will simply refer to Ofcom.

• 
  Peter Gearing (@TheGearing) reported 43 minutes ago from Edenbridge, England

  @VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media

• 
  Justin Moore (@jm1967uk) reported 44 minutes ago from Redhill, England

  @virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.

• 
  korondi joco (@korondijoco) reported 45 minutes ago from Horley, England

  @virginmedia At that time only 2 devices were connected. The wifi is pretty much useless, constantly loosing connection. The speed over wifi is extremely low. Do you think it might be an issue with the router?

• 
  Helen Rimmer 💙 🔶️ (@melon_h) reported 46 minutes ago from Burgess Hill, England

  @virginmedia But why do we have to keep looking for information. Is there no way of updating the customer directly, it is appalling customer communication. What is the problem? Why just keep putting estimates? If it isn't going to be fixed for 48 hours tell us.

• 
  Howie Mac™ ©️ (@HowieMac77) reported 52 minutes ago from Crawley, England

  @virginmedia Can U Tell Me Why U Putting A Wrong Address On A Delivery Results In You Telling Me I Have To Drive To A Depot 20 Miles Away 2 Pick The Parcel Up Or Cancel My Order

• 
  Glen Battams© (@dyllan08) reported 54 minutes ago from Burgess Hill, England

  @virginmedia 10 days now been waiting for a call back after an engineer decided to drill into my house without permission and with nobody at home customer service is absolutely shocking #virginmedia #dontgetvirgin

• 
  Charles Brittain (@CharlesB2T) reported 54 minutes ago from Burgess Hill, England

  @virginmedia I only found this out by talking to the engineers working at getting us all attached again, down our road, but if we don't know this, it looks as though it is your equipment which is at fault. To be fully kept up to speed with real info, will stop nightmare thoughts from growing.

• 
  Anna Dawson (@AnnaDaw150765) reported 57 minutes ago from Redhill, England

  @virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise

• 
  Peter Prince (@Peterprince) reported 58 minutes ago from Redhill, England

  @virginmedia since supposedly upgrading the network in #reigate on 5th November broadband is constantly dropping out and to make matters worse customer service is uncontactable. What are you doing to provide a consistent broadband service

• 
  Colin Maddocks (@colin_maddocks) reported 60 minutes ago from Crawley, England

  90 mins on hold to speak to @virginmedia about renewing, and they hang up on me. Maybe I should be thinking about cancelling instead. Livid!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BZSM1TH (@BazingaSmth) reported 5 minutes ago

  @virginmedia Any problems with voice service ? My TV remote is no longer recognising voice commands. Remote is working and I rebooted box. Just get spinning "listening" icon

• 
  AJ (@The_Broski_Boot) reported 6 minutes ago

  @virginmedia Is there anything you can offer to help us out ? I have to work and we have no entertainment for the evening / weekend

• 
  TommyH (@TW19_2_3) reported 7 minutes ago

  @virginmedia total shite, no broadband, failure after failure. Bullshit service

• 
  Cindy Young 🦩🏴󠁧󠁢󠁷󠁬󠁳󠁿🌻 (@cindydoll65) reported 8 minutes ago

  @virginmedia can someone please help my mother has a problem with her TiVo box - tried ringing keep getting cut off she’s been without this now since Monday #virgin #Tivohelp

• 
  BM (@birdiegotweet84) reported 10 minutes ago

  @virginmedia Hi guys. The voice activated part of my remote isn’t working at the moment. Could you give me some guidance on how to fix the issue please? Thanks in advance for your help!

• 
  John M (@john1mccarthy) reported 11 minutes ago

  @virginmedia surprise surprise, I had no phone call back today when I was promised one by Jenny (if that was even her real name) this is the second time this has happened and your telling me that I'm being dealt with by your senior customer care team! What a joke

• 
  Ian Scott (@IanScott_01) reported 13 minutes ago

  @virginmedia I have emailed the ResolutionsTeam this morning regarding an ongoing issue. Does this email get monitored and can I expect a call back from them?

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 19 minutes ago

  Virgin Media broke their agreement, then breached the formal complaint resolution about it within 6 days. Their own staff told me the complaints process has "limitations" and to take it to social media. So here we are 🧵

• 
  Mike (@mikegormley2003) reported 19 minutes ago

  @virginmedia WIFI been down for days, engineer comes yesterday, says he can’t fix it, says he’ll pass it on and leaves. No proof he’s been or any contact about what’s next. Shocking. DD5 1EJ.

• 
  4K Iptv Service Provider (@Mike1710575) reported 20 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events