Virgin Media Outage Report in Salfords, Surrey, England

Problems in the last 24 hours in Salfords, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salfords, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Salfords, England

The most recent Virgin Media outage reports came from the following cities: Orpington, Ashtead, Tadworth, Redhill, Caterham, Maidenbower, Leatherhead, Crawley, East Grinstead, Godstone, Sutton, and Balcombe.

City	Problem Type	Report Time
Orpington	Internet	9 hours ago
Ashtead	Internet	2 days ago
Tadworth	Wi-fi	3 days ago
Redhill	Internet	3 days ago
Tadworth	Wi-fi	3 days ago
Caterham	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Salfords, England

Latest outage, problems and issue reports in Salfords and nearby locations:

• 
  Dean Woods (@deanwoods) reported 56 seconds ago from Horley, England

  Not sure about Virgin Media's new "Intelligent Wi-Fi" update. Devices now regularly lose connection which wasn't a problem before 🤔

• 
  stonerbeagle37 (@MarkRStoner) reported 3 minutes ago from Horley, England

  @virginmedia Great well this happened a few weeks ago too so be good to not lose my service again.

• 
  Alice (@alicebees1) reported 5 minutes ago from Esher, England

  @virginmedia Hi! Our WiFi is constantly dropping out and not working even when the lights on the box look fine. And it can’t even reach around the whole house and it’s definitely not a big house! Is there any way you could sort it out as it has been a problem for a while. Thanks.

• 
  Ankit Sharma (@B4BRAHMINS) reported 9 minutes ago from Banstead, England

  @virginmedia working from home once in 2 months and the same day your internet is not working in my area. Whats the point of paying such a huge monthly bill. Complaint number: COM103378725. Get it resolved or pay back the money i have paid for this month.

• 
  Hadders (@chelsian) reported 12 minutes ago from Epsom and Ewell District, England

  Love this, just called up @virginmedia to tell them I am leaving and they are too busy to take the call!! 🤔 that’s how you keep a customer.

• 
  Dean Woods (@deanwoods) reported 13 minutes ago from Horley, England

  @virginmedia Thanks for getting back to me. Yep, checked all this. Didn't notice any issues before "Intelligent Wi-Fi"

• 
  stonerbeagle37 (@MarkRStoner) reported 15 minutes ago from Horley, England

  @virginmedia Be good to know why we are getting so many issues over past few weeks it’s very frustrating 🤓

• 
  stonerbeagle37 (@MarkRStoner) reported 20 minutes ago from Horley, England

  @virginmedia Thanks but my postcode not recognised and already been there done that. Have seen some of your guys by the box outside and all sorted apparently. Your customer services are supposed to be ringing me back with and engineer appointment which I don’t need.

• 
  Claire (@wotawomandiary) reported 20 minutes ago from Crawley, England

  @virginmedia Not sure what that means, but I’ve called three times and I have the same message saying you are aware of the problem

• 
  Peter Prince (@Peterprince) reported 20 minutes ago from Redhill, England

  @virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine

• 
  jake lucas (@barriescott) reported 21 minutes ago from Crawley, England

  @virginmedia so I have a problem with my internet so I go to use my personal hotspot only to discover you have removed it not happy

• 
  stonerbeagle37 (@MarkRStoner) reported 25 minutes ago from Horley, England

  @virginmedia it’s happened again our internet is down and it’s not your router. You are working in the area of RH68GD please send engineer as before to sort out exchange box. Yes I have rang customer services and they are still useless.

• 
  stonerbeagle37 (@MarkRStoner) reported 37 minutes ago from Horley, England

  @virginmedia been on the phone for 30 minutes trying to get lack of internet sorted. Myself and neighbours on two year old virgin and all have issues but you cannot detect any. You cant access you technicians diary either so #unresolved. #frustrating @richardbranson

• 
  stonerbeagle37 (@MarkRStoner) reported 43 minutes ago from Horley, England

  @richardbranson @virginmedia can you get an engineer to visit the exchange box at RH68GD as myself and neighbours all gone down again. Your customer services don’t seem to understand and think it’s a router issue. Thanks.

• 
  Natalie Exley (@Sexley28) reported 43 minutes ago from Crawley, England

  @virginmedia The automated service has informed me there are issues in my area which an engineer is working on .. due to be fixed at 435pm , but been off since 10pm last night . Not much help really considering what we pay for .

• 
  Dean Woods (@deanwoods) reported 50 minutes ago from Horley, England

  @virginmedia Hub 3.0. No issues experienced with our wired devices, just impacting WiFi.

• 
  Natalie Exley (@Sexley28) reported 56 minutes ago from Crawley, England

  @virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

• 
  Robert groves (@Robert_Groves69) reported 56 minutes ago from Crawley, England

  @virginmedia no service again sort it out virgin, #useless #nohelpinsight

• 
  The Only Way Is Sussex (@ali1m) reported 56 minutes ago from Redhill, England

  @virginmedia No, it’s showing No Known Issues

• 
  Claire (@wotawomandiary) reported 59 minutes ago from Crawley, England

  No internet in my area for 5 days now @virginmedia this really sucks!!!! #RH10 #NoInternet #VirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Louise Bruce (@Velvetlotus1381) reported 9 minutes ago

  @virginmedia That's the lamest help ever, it doesn't allow me to block youtube usage at all. All it does is allow me to disable inappropriate content without taking into consideration what I find inappropriate for kids to watch while my back is turned!

• 
  Gavin Richardson (@GavRich82) reported 11 minutes ago

  @virginmedia Hi, I recently extended my contract on the understanding that you sent out an updated hub. As explained current version signal very poor around house. Must be 4-5 weeks now and still nothing has arrived. Tried contacting customer services but no joy. Can you assist?

• 
  Bkay (@BkayReformed) reported 11 minutes ago

  @UtdMiII @virginmedia he needs ur help

• 
  Chris (@bigbluewolf_) reported 13 minutes ago

  Watching MOTD via iPlayer on @VirginMedia and the picture quality is absolutely terrible. It’s worse than standard definition, nowhere near HD. 360 box is connected via Ethernet. Anyone else seeing this?

• 
  Jo Lawton (@cuddlyjojo) reported 13 minutes ago

  @dickndom @virginmedia @SkyUK We've had problems with TalkTalk today - internet, tv & phone ( so we couldn't talk to family) Methinks it's nationwide, maybe a govt cover up to hide BJ's party blunders 🤔

• 
  Geist35 (@McintoshIain) reported 14 minutes ago

  @virginmedia loss of service yet again within the space of a week. But I guess its OK since I'll be paying more money for a service that keeps getting worse and worse. Need to be looking elsewhere for my Internet I think!

• 
  Emma Louise Bruce (@Velvetlotus1381) reported 16 minutes ago

  @virginmedia If I cannot block the content or the app, the next solution is to cancel the service!

• 
  Beth 🌸 (@bethwx02) reported 16 minutes ago

  @ellie_ibbotson @virginmedia Yep!! I reset my phone. Reset my network snd nothing

• 
  Beth 🌸 (@bethwx02) reported 20 minutes ago

  Is @virginmedia mobile down? My 4g/5g will not work and I keep getting a ‘couldn’t connect to network’ and ‘pdp authentication…’ message

• 
  Aishah Mahmud (@Aishah_Mahmud) reported 24 minutes ago

  @virginmedia is virgin network down? My data is down!!!