Virgin Media outages and service status in Salfords, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Salfords, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 18, 7:34 PM GMT+1.
- TV (68%)
- Internet (21%)
- Wi-fi (6%)
- Total Blackout (3%)
- Phone (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Salfords, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salfords, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Salfords, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Redhill, Ashtead, Epsom, Orpington, Leatherhead, Headley, Horsham, Tadworth, Caterham, and Maidenbower.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 30 minutes ago |
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Phone | 3 days ago |
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TV | 3 days ago |
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TV | 4 days ago |
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TV | 4 days ago |
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TV | 4 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Salfords, England
Latest outage, problems and issue reports in Salfords and nearby locations:
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๐พ๐๐๐ง๐ก๐๐ ๐๐๐ฎ๐ก๐ค๐ง (@CharlieTubs) reported from Whyteleafe, England@virginmedia theyโre coming on Christmas Eve so hoping only a couple more days before the issues are sorted
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Tel (@2pintsuk) reported from Redhill, England@virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening itโs back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.
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๐ ฟ๐ ฐ๐๐ ป ๐ ฒ๐ พ๐ ป๐ ป๐ ธ๐ ด๐ (@sospainter) reported from Redhill, EnglandTWITTER HELP PLEASE Want to bin @virginmedia after 20 odd years loyal usage. Ideally just need a broadband service. How do you go about it. Donโt want to be left with no broadband.
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bob plane ๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐บ๐ฆ (@planey10) reported from Crawley, England@virginmedia currently waiting half n hour to transfer to a agent from your complaints team !! Through your complete incompetence I have to waste my time your service is shocking
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marnie isabella โ๏ธ๏ธ (@marnieisabella_) reported from Tandridge, EnglandAwful broadband since switching to @SkyHelpTeam, Iโm so sorry I left you @virginmedia, pls take me back ๐
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๐พ๐๐๐ง๐ก๐๐ ๐๐๐ฎ๐ก๐ค๐ง (@CharlieTubs) reported from Whyteleafe, England@virginmedia it has said โno problems detectedโ despite the fact that multiple people on local facebook groups are having the same issue. Other down detector websites have also noted issues so there must have been some outage this morning in the area?
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๐พ๐๐๐ง๐ก๐๐ ๐๐๐ฎ๐ก๐ค๐ง (@CharlieTubs) reported from Whyteleafe, England@virginmedia service has been SHOCKING recently and wifi down AGAIN in CR3. When will it be up and running again??
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JAKE (@JAKES_PHOTOS) reported from Redhill, EnglandSo as some may know I work at a computer repair shop and there have been a rise in online scams this last few weeks. Especially people claiming to be from @virginmedia regarding slow internet speed If it sounds suspicious hang up. @SurreyPolice #ScamAlert
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(An)TonyM ๐บ๐ฆ (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.
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Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England@virginmedia AN ESTIMATED FIX TIME OF 11:30PM ARE YOU KIDDING ME!!! AND YET YOU'LL STILL GOING TO BE CHARGING ME EVEN WHEN I HAVE NO SERVICE
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Angie๐ (@Angelaf61260621) reported from Redhill, England@virginmedia That's who I've been talking to. Spoke to Sabine who has fixed it I think for 4th March. 2 others who couldn't help me, of which was rude and uncaring. All told me different things. It appears its an area fault, which the first one didn't confirm
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Mike Fuller (@ninepine) reported from Banstead, England@YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.
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PHorVโข โ๏ธ๐๐๐ ๐ท (@stevemassart) reported from Banstead, EnglandHey @virginmedia sort out your **** internet, gone down 5 times today ๐คฌ
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Peter Gearing (@TheGearing) reported from Edenbridge, England@VirginMediaCorp It was, however the way I saw it I had a contract. Obviously it's written in the small print nobody reads that it can be changed at any time. Different story if I was to stop paying it altogether! Just left a very bad taste in the mouth and a mistrust of all things Virgin Media
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Kerry Vaughan (@Boubs1985) reported from Addington, EnglandAint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible ๐
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Mike Fuller (@ninepine) reported from Kingswood, England.@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.
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Craig Freeman (@craigdfreeman) reported from Redhill, England@virginmedia first day as a new customer and hub 3 isnโt working and stream box isnโt turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isnโt turning white. Stream box is totally dead. So frustrating!
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Lee James (@winetaff) reported from Esher, England@virginmedia Apparently a local fault but my signal test says no issue -still not resolved and still no TV -follow up call that was promised within 3 days hasnโt materialised (Day 6 and counting)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Harrison (@MartHarrison) reported@Benleo @virginmedia Yeahโฆthe internet speed was great but the rest was totally awful based on my only experience with themโฆwhen asked I tell folk to avoid them๐
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Snowdawg๐ณ (@snowdawg2020) reported@Benleo @virginmedia Just cancel it will be easier on you
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Hypocrisy Hunter (@HypocrisyHunta) reported@virginmedia @Benleo Ben will get back to you, his internet is down. AGAIN.
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Uilleam Cameron ๐ ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐ฌ๐ง ๐ฆ๐บ (@youlum) reported@Cryptic_Giraffe @BladeoftheS Hence my comment about a cheaper Starlink, which Iโm sure I read is now on offer? And why is it cheaper in some of Europe? Subsidised service? Monopoly? Iโve CityFibre and Open Reach in my street and my provider is VirginMedia (I thought they had their own fibre?)
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Mike (@Mikefromtheuk) reported@Benleo @virginmedia They are truly terrible. If you simply want an internet connection and you don't have any problems, you might be okay, but as soon as anything goes wrong you hit their awful customer service. I had intermittent problems and it took months to get resolved, I then went to Sky asap.
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Kathy Miller (@KathyMi25429227) reported@virginmedia Appalling service. What is going on? Cannot speak to anyone...in and out of WiFi connection for a few days...Not on. Want a refund....
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England My Country I Love You (@UpTheVibration) reported@jomickane @Benleo @virginmedia I've always found them to be really good, been with them years, never a problem, broadband connection is great - we're high usage, and this year they even emailed me to let me know they were keeping my existing discount when my contract was up, I usually renegotiate each time
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CK (@chris_k_90) reported@Benleo @virginmedia One of the worst companies I've had to deal with as well, other than British Gas. I can't wait to leave when my contract ends.
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Luke Flatley (@Badmeetsart197) reported@AaronHudsonUK @virginmedia My box is flashing blue and its down
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Matt (@notmr_matt_gray) reported@Benleo @virginmedia You should try EE TV mate, 7 months get fibre installed then it failed time and time again! I'm now with Virgin and have not had any issues....so far ๐๐ป