Virgin Media Outage Report in Salfords, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Salfords, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salfords and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Salfords, Surrey, England
The most recent Virgin Media outage reports came from the following cities: Crawley, London, Redhill, East Grinstead, Croydon, Ashtead, Godstone, Sutton, Balcombe, Leatherhead, Orpington, Carshalton and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Salfords, England
Latest outage, problems and issue reports in Salfords and nearby locations:
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
Just tried ringing @virginmedia to find out why our broadband isn’t working for the second day and there’s nobody there as it’s out of office hours! Ffs! What kind of service is this! 🤔
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia It’s been rubbish for ages, not just the past few days. The signal from the box is so weak in the house. The signal comes in and out and it’s not great when we are all using it. Working and schooling from home has highlighted how slow the connection is 😳
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Ella Darlington
(@BellaBtweets) reported
from
Croydon, England
@virginmedia waiting to speak to a customer services rep a week before the outtage for over half an hour. Never got through. I need to talk to someone about reducing payments for an absent TV service and intermittent broadband. Thanks.
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Richard Doré-Boize 🏴
(@Boizey) reported
from
Leatherhead, England
@virginmedia Better but seems to a be a daily issue over the last week or so
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Paul Saunders
(@PSaundersCFC) reported
from
Epsom and Ewell District, England
@virginmedia having broadband issues in the Ewell area. And your website won’t work to check status and report the issue. Help required please
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Channy
(@walshChanny) reported
from
London, England
@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@Ross_Feeney @virginmedia PPS....we haven’t got a good enough 4G signal for that either 😩
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia We are back online, it’s very intermittent in our area tho and I know others are having the same problem
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linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
Still waiting @virginmedia for a technical support call! It’s hard enough as it is with home working and homeschooling without having to add in a crap internet connection too #virginbroadband #virginmedia your #fibrebroadband is worse than dialup!
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Michael Rietschy
(@MRietschy) reported
from
Ashtead, England
@virginmedia no answer still, a week without service, not good enough!
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Harry Gillmore
(@HarryGillmore) reported
from
London, England
Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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BANNERWORX
(@BANNERWORX) reported
from
Croydon, England
@virginmedia Perfect timing when it happened to me, cut a customer off mid rant 🤣🤣 👍🏾👍🏾 but I did have to call him back and listen to his rant for 35 minutes after finishing work 😩😩
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Anna Dawson
(@AnnaDaw150765) reported
from
Redhill, England
@virginmedia service is down in the Reigate, Surrey area - your app says the problem is known, please advise when this will be sorted. Thank you 🙏
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Shinykathy
(@shinykathy) reported
from
London, England
@virginmedia My internet is super slow I pay for super Fast!! Help!!!
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Ricky Tanner
(@ImmortalTanz) reported
from
Epsom and Ewell District, England
@virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask
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Charles Roberts @ AWS
(@Charles545587) reported
from
Ashtead, England
@virginmedia are still having problems bringing services back online. #virginmediadown
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Service please
(@Unhappyconsume1) reported
from
Crawley, England
@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Josh
(@Josh79431917) reported
@virginmedia I have had two engineers out and one external engineer out. This is clearly an evening Internet problem. Please sort this out.
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Wayne Harrison
(@wayneharriso) reported
@virginmedia is there an issue with email as been unable to receive emails for 24 hours
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B4Bandzz
(@B4Bandzz_) reported
@LouiW @virginmedia @virginmedia this is a lie they have been working on the same issue for 72hours and keep extending the days
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clementp
(@clement_palle) reported
@virginmedia I understand but we feel this was not marked as priority and just got delayed.From Saturday night we don’t have internet and we are now half way Tuesday. Extremely poor !
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sads
(@SADSsimon) reported
@GSpellchecker For real. Being “the tech one” of most of our friends/family group i cannot stress to them enough how much to avoid VirginMedia these days. Customer service was just as terrible as their broadband offering for me.
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clementp
(@clement_palle) reported
@virginmedia Hello, You have asked us to keep you up to date on the problem which is affecting your Telephone and TV service(s). Fault Ref: F010447776 The latest update is: Our engineer is on site and they're working to fix the problem We now expect to have this resolved by 2023-02-07T14
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clementp
(@clement_palle) reported
@virginmedia Hello, You have asked us to keep you up to date on the problem which is affecting your Telephone and TV service(s). Fault Ref: F010447776 The latest update is: Our engineer is on site and they're working to fix the problem We now expect to have this resolved by 2023-02-08T10:00:
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Josh
(@Josh79431917) reported
My connection is awful in the evenings. I have been with @virginmedia for about 3 months, I should of stayed with BT internet.
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Janet Wildman
(@JanWildman) reported
Worst customer service award to @virginmedia Can't ever get through by phone. Chatbot online transfers to WhatsApp and then a message comes saying we can't deal with technical issues today. Left high and dry. Time to change provider!
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Janet Wildman
(@JanWildman) reported
@virginmedia Our broadband never runs at the speeds you advertise. Watching TV through the ancient tivo box gives a picture that is always breaking up. We can never get hold of anyone to discuss it and I can't log into my My Virgin account. And now you're putting our bill up by £9 a month!!