Virgin Media outages and service status in Salfords, England

Problems in the last 24 hours in Salfords, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salfords, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Salfords, England

The most recent Virgin Media outage reports came from the following cities: Leatherhead, Redhill, Crawley, Orpington, Ashtead, Tadworth, Caterham, Maidenbower, East Grinstead, Godstone, Sutton, and Balcombe.

City	Problem Type	Report Time
Leatherhead	Internet	14 hours ago
Redhill	Wi-fi	5 days ago
Crawley	Internet	13 days ago
Crawley	Total Blackout	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Salfords, England

Latest outage, problems and issue reports in Salfords and nearby locations:

• 
  Ritch Waghorn (@RitchWaghorn) reported 14 seconds ago from Banstead, England

  @virginmedia now been waiting 45 mins for customer services to answer. Totally #unacceptable

• 
  Mike Fuller (@ninepine) reported 1 minute ago from Banstead, England

  @virginmedia So what exactly is the issue? Details not platitudes please.

• 
  Eddie Vermeer (@Eddie_Vermeer) reported 6 minutes ago from East Grinstead, England

  @virginmedia connection is down, your diagnostics state there's a problem and helped me book an engineer but earliest appointment isn't until Tuesday? Seriously? No home phone line for 4/5 days isn't good.

• 
  Joe Johnson (@joe__johnson__) reported 7 minutes ago from Crawley, England

  @virginmedia broadband has just gone down in Crawley (RH postcode)

• 
  korondi joco (@korondijoco) reported 11 minutes ago from Crawley, England

  @virginmedia Ok, thank you. But how is it possible that the broadband is so slow but there are no issues?

• 
  JoelTheEntertainer (@EntertainerJoel) reported 13 minutes ago from Redhill, England

  @virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.

• 
  Answers in Reason (@answersinreason) reported 17 minutes ago from Redhill, England

  @virginmedia Yeah, I'm sure they thought long and hard about that one... Services continue to get worse, prices continue to go up under the guise of making them better but never actually do, only new customers get good deals and discount, loyalty not rewarded at all.

• 
  Kerry Vaughan (@Boubs1985) reported 23 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Tel (@2pintsuk) reported 30 minutes ago from Redhill, England

  @virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.

• 
  (An)TonyM 🇺🇦 (@wowbaggerish) reported 33 minutes ago from Epsom and Ewell District, England

  @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

• 
  Will Headley (@WillHeadley1) reported 39 minutes ago from Esher, England

  @virginmedia Right now it is ok. The speed has been negligible for long periods over the last 2 weeks though. It’s not my kit, it’s a wider problem many are having round here

• 
  Kerry Munroe (@mrsmumbo) reported 39 minutes ago from Tandridge, England

  @virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!

• 
  Sam Clayton (@Samclaytz) reported 40 minutes ago from Whyteleafe, England

  What ******** is wrong with the quality keeps going blurry @virginmedia i want my £25 notes back best not stay like this for the AJ fight, got couple hours to sort it ffs

• 
  Paulo J R Bicho (@paulotuga86) reported 40 minutes ago from Epsom and Ewell District, England

  @virginmedia Yes i did still the same hard drive problem

• 
  Adam Dolphin (@itsmeinleek) reported 41 minutes ago from Redhill, England

  @virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.

• 
  Sue Crayden (@CraydenSue) reported 43 minutes ago from Leatherhead, England

  @virginmedia confused why suddenly I am being charged for. Wi-fi booster. Sometimes I wonder why you record the calls and live chat but never refer back !!

• 
  Joy Balfe (@Joybalfe) reported 48 minutes ago from Whyteleafe, England

  @virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK

• 
  Om3gaPh0enix (@Om3gaPh0enix) reported 50 minutes ago from Whyteleafe, England

  @virginmedia for something that's costing me a lot of money your service really is sub par at best! #virginmediadown

• 
  PHorV™ ☃️🎄🎁🎅🛷 (@stevemassart) reported 55 minutes ago from Banstead, England

  Hey @virginmedia sort out your **** internet, gone down 5 times today 🤬

• 
  Paulo J R Bicho (@paulotuga86) reported 60 minutes ago from Epsom and Ewell District, England

  @virginmedia I can’t see anything the message saying hard drive problem is on the screen

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ariel Online (@justarieldotcom) reported 2 minutes ago

  @NotEnoughTECH @virginmedia @virginmedia used to be one of if not the best broadband provider in the UK. They even won some customer service awards x years ago if i remember correctly. At one point everything just fell apart. Customer service became non existent, they started to treat customers unfairly and many other issues. I wonder what happened tbh🤔

• 
  Neil Brearley (@Fatfingers1976) reported 3 minutes ago

  @virginmedia I have wasted half my day trying to get TNT sports on for the football. I now have to wait and have been told that it may still not be on. Your chat people are not helping. Please sort out my issue.

• 
  Aidan Costello (@aidan_codtello) reported 8 minutes ago

  @entrustTMF @virginmedia Whereabouts are you out of interest? My daughter is working from home today at our house and says Virgin broadband has packed up. I'm in hospital for a few days so out of touch but wondering if problems are localised or nationwide. Thanks!

• 
  entrustTMF (@entrustTMF) reported 9 minutes ago

  FIVE days with NO broadband @virginmedia and got a text this morning saying it's fixed🥳 But...wait...of COURSE it's NOT fixed😡😠 I still have the SAME flashing green light. Yes, I've rebooted it, restarted it, unplugged it, waited 30 minutes, etc, etc Engineer Tuesday #Awful

• 
  Rebecca Ryder 💙 (@rebecca_ryder21) reported 11 minutes ago

  @virginmedia we have been trying to call you for ages but it keeps saying wrong number when they answer the phone and after we put in all the details. Please help.

• 
  Robert mackley (@robert_mackley) reported 13 minutes ago

  @entrustTMF @virginmedia Can’t do without your input and thought they might need another kick . On a separate issue just considering at what price I look to switch some of my SDLF into LGEN, already own both but weighed heavily towards SDLF at mo

• 
  Queen Marie 21st👑❤ (@Mariexxxx21) reported 13 minutes ago

  @virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄

• 
  Monique Bissell (@Neek49) reported 19 minutes ago

  @entrustTMF @status_is_down @virginmedia Ours has been over a week, and they have just extended their estimated fix time to the 27th. That’s another 5 days, during a tube strike and I can’t work from home.

• 
  RAT PT 01 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Dekka_44) reported 24 minutes ago

  Lost my blue tick due to a banking error. I absolutely ******* hate virgin bank. Never had these issues when it was Yorkshire bank. Had virgin media payment bounce back for 3 months, octopus energy almost 2 month. Money went out then came back again. I didn't realise at the time.

• 
  entrustTMF (@entrustTMF) reported 25 minutes ago

  @virginmedia Seems fair comment-they aren't sensible! Googled "how effective making complaints to @virginmedia is" and came up with some very negative feedback culminating in: "customer feedback AND regulatory data suggest their handling of complaints is often seen as inadequate" Oh dear🙁