Virgin Media Outage Report in Salfords, Surrey, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Salfords, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Salfords and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Salfords, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Carshalton, Sutton, Epsom, Ashtead, Crawley, Esher, Leatherhead, Cobham, Redhill, Hayes, Orpington and Lower Beeding.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
TV | |
| London |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Salfords, England
Latest outage, problems and issue reports in Salfords and nearby locations:
-
JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
-
Tina Clark
(@Tinalc69) reported
from
London, England
@virginmedia currently at 35 min for a online chat reply. Not a good start for a new customer with a query about delivery today!
-
ifmcl
(@roxburghshire) reported
from
London, England
@virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!
-
Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia oh come on virgin I’ve rang you twice today I know my lap top is broken but I only have my tablet ... all I wanna do is watch @Rwlshmakeup in peace but nooooooo your internet is too f slow come on fix it or I want compensation been happening for 3 days now !!!
-
Dominic Joyner
(@dominicjoyner) reported
from
London, England
@virginmedia - how do I report a specific problem with a TV service?
-
Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
@VirginMedia_One shameless virgin Media can not help customers #virginmedia
-
Daniel Saunders
(@danjsaunders) reported
from
Cobham, England
@virginmedia Really don't want to call up, wait for 45 minutes to talk to a rude and arrogant support person who then hangs up on me. Shocking.
-
Jamal.
(@JXMSZ) reported
from
Croydon, England
RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I just want 2 speak 2 someone that will sort issues out ASAP without holding for an hour & more. App chat is non responsive. Beyond frustrated by no phone or broadband & terrible backup help support non existent. How can I fix this or please just cancel as had enough now.
-
Little Yellow Duck
(@Littleyellowduc) reported
from
Esher, England
@virginmedia Any known problems in the KT7 area?
-
James Cherry
(@JCherryAMES) reported
from
London, England
@virginmedia hi the internet is down in Eltham 21, all day and can’t run a test because you’ve sent me a hub 4 that doesn’t allow it!
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia please respond and contact me to sort out my issues of no landline and broadband, your service is a nightmare & zero response or support from appchat. Not happy. #virginmedia @virginmedia
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia Yep that’s funny. Really is. Do you not think I’ve not tried ringing you & only can do so on my mobile as no landline remember, on hold up to 40 mins+ & then cut off. You try it. It’s impossible to speak to a real person. WORST SERVICE EVER👎🏻
-
Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia is there known problems in the SE3 area? Virgin service status page is not working...
-
Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?
-
The Gaffa🔌
(@ako_essex) reported
from
London, England
@virginmedia worst internet provider going
-
GRΔCΣ
(@GraceWaring22) reported
from
London, England
@virginmedia I’m sick of corresponding with virtual assistants. I need a real person to fix a real problem. Now.
-
Gavin Mac
(@Gavarnos) reported
from
Croydon, England
@virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
-
andyfry
(@andyfry) reported
from
London, England
@virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Georgina Freeman
(@Georgin50336498) reported
@virginmedia No I’m saying I’ve not had one full week with a full service. It’s intermittent at least 5 times every day. We have gone back and forward for 5 years now, and the customer service is diabolical! No on e takes accountability, no one calls back, you can not speak to a manger
-
Matthew
(@_quixotica) reported
@virginmedia Tried again. They still don’t know. Your customer service is absolutely useless.
-
diana
(@dibradley68) reported
I can’t believe just how atrocious #virginmedia customer service is. I’ve been waiting seven months for money that they owe me after closing my account. Three complaints later, lots of promises and still getting nowhere. Never known any company to be this bad
-
Josh Dixon
(@JoshDixonTweets) reported
@virginmedia Hi, I'm in the N8 post code area and my broadband has been down since yesterday morning. I just want to check this is still an issue affecting the area and not something I specifically require an engineer for? Your website now says no known issues? Thanks!
-
Thickey
(@thickey) reported
@Binky_2301 @virginmedia @02 Shame my wifi isn’t fast enough for everything to benefit from it. But that’s a fairly simple fix!
-
Julie Storey 💙
(@JulieStorey1) reported
@virginmedia I’m sorry I don’t know how to do enable pop ups on my phone. This is taking up too much time today. I’ve sorted out my virgin contract changes and I just need to cancel the O2 contract. If you need any more details happy to send them. Julie
-
jodie landon
(@realjodielandon) reported
@virginmedia please help as I have no internet and feedback I get is weak security
-
Greg Tank
(@gregtank) reported
@virginmedia Sorry, looking for help ASAP unless you can guarantee this gets escalated high-up, can you do that?
-
Simon Bugg
(@BuggSimon) reported
@AmazonHelp This problem seems to be worse on Virgin media. On my phone it is a minute ahead, but I want to watch on my TV
-
Sarah
(@kingslandsaint) reported
@SouthamptonFC @virginmedia Wish I had, but rather stupidly came to Norwich for the weekend to watch another poor 2nd half by the men 😕