Virgin Media Outage Report in Edenbridge, Kent, England

Problems in the last 24 hours in Edenbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edenbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Edenbridge, England

The most recent Virgin Media outage reports came from the following cities: Royal Tunbridge Wells, Redhill, Caterham, Maidenbower, Tonbridge, Crawley, East Grinstead, Godstone, Sutton, and Balcombe.

City	Problem Type	Report Time
Royal Tunbridge Wells	Wi-fi	5 hours ago
Redhill	Internet	3 days ago
Caterham	Internet	5 days ago
Royal Tunbridge Wells	Internet	5 days ago
Maidenbower	Wi-fi	6 days ago
Redhill	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Edenbridge, England

Latest outage, problems and issue reports in Edenbridge and nearby locations:

• 
  Kerry Vaughan (@Boubs1985) reported 2 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Stitch Music (@StitchMusicGFI) reported 8 minutes ago from Crawley, England

  @virginmedia We have spoke to everyone… you’re just doing a bad job… you need to sort your staff because they’re all lazy bastards who clearly just can’t be bothered… it’s been 2 months… you credit our account but that doesn’t make up for it

• 
  Lisa 💜💜 (@Mrs_Spurs_1882) reported 14 minutes ago from Horley, England

  @virginmedia trying to report a landline fault. Your web help couldn't be anymore unhelpful and I can stand anymore of your on hold music on the phone. Please advise on what I can do.

• 
  Mike Fuller (@ninepine) reported 16 minutes ago from Banstead, England

  @virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.

• 
  Samuel Goddard (@SamuelGoddard17) reported 18 minutes ago from Crawley, England

  @zeninternet after 15 years. 5 phone calls later, 3 hours of being on hold, I have finally managed to cancel my @virginmedia account. Look forward to using my new internet connection with you!

• 
  Mike Fuller (@ninepine) reported 18 minutes ago from Banstead, England

  @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

• 
  bob plane 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@planey10) reported 22 minutes ago from Crawley, England

  @virginmedia currently waiting half n hour to transfer to a agent from your complaints team !! Through your complete incompetence I have to waste my time your service is shocking

• 
  Rosie ♕☻ (@rosieposexx) reported 24 minutes ago from Tonbridge, England

  @virginmedia hello I’m at my grandparents who have virgin as their landline supplier and the line seems to be very temperamental and can go down for a whole day with no dial tone and if you ring them it just hangs up. They don’t use mobile phones and I live far (1/2

• 
  sophie (@sophieholmes_) reported 24 minutes ago from Horley, England

  @virginmedia can you confirm what the issue is with wifi in the RH6 area please?

• 
  Geoff Low (@iamnotthelotus) reported 37 minutes ago from Redhill, England

  Usual brilliance from VirginMedia, announce via SMS that they will be working in the area on the 13th and internet may be unstable, it was fine all day. Today however....

• 
  Dean Woods (@deanwoods) reported 38 minutes ago from Horley, England

  @virginmedia we're getting really slow WiFi speeds on all Apple devices using the new Hub 3.0. Android devices are okay. It's just iPhones and iPads that are on a go slow. Any advice/tips to solve this?

• 
  Mike Fuller (@ninepine) reported 39 minutes ago from Banstead, England

  @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

• 
  Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported 40 minutes ago from Royal Tunbridge Wells, England

  Anyone else #TunbridgeWells having slow @virginmedia internet?

• 
  MNovius (@MarcusNovius) reported 45 minutes ago from Royal Tunbridge Wells, England

  @coxy1976 @virginmedia Crazy you got to speak with a human! Took me days to get through via various methods going round in circles just trying to either cancel or renew my broadband. Eventually it was sorted in minutes after hours of my time wasted.

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 48 minutes ago from Whyteleafe, England

  @virginmedia I’m currently in a WhatsApp message with customer relations. I say that, they responded almost an hour ago.

• 
  Mike Fuller (@ninepine) reported 50 minutes ago from Banstead, England

  @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

• 
  Dean Woods (@deanwoods) reported 51 minutes ago from Horley, England

  @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 55 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 57 minutes ago from Redhill, England

  TWITTER HELP PLEASE Want to bin @virginmedia after 20 odd years loyal usage. Ideally just need a broadband service. How do you go about it. Don’t want to be left with no broadband.

• 
  Danny Wootton (@dannyb0y1969) reported 59 minutes ago from Crawley, England

  @virginmedia woke up to no internet this morning, can't get an engineer slot until SATURDAY morning 😰😰😰 do u think being without the internet for FOUR full days is even remotely acceptable? Utterly shocking service. Disgusting.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Fahy (@peter1fahy) reported 4 minutes ago

  My better half is currently on the phone trying to cancel our @virginmedia contract - think I might need to get her the brandy bottle !

• 
  Demon © (@DemonTraitor) reported 5 minutes ago

  @Cambslive here's some news... @virginmedia internet down in Waterbeach 😑

• 
  Carlos E. Galvan Paz (@C_GalvanPaz) reported 7 minutes ago

  UK: Virgin Media O2 starts Together Fund to support community charities. #telecoms

• 
  odellykins 💀 (@odellykins) reported 10 minutes ago

  @virginmedia right, what about my issue though? i shouldn't have to make 14 calls over 6 days....

• 
  bridgetmck (@bridgetmck) reported 10 minutes ago

  @virginmedia I don't use your service. The discussion was about @brooktop68's service, and the fact that the provision has been problematic in my own area for years.

• 
  Venetia B (@vbcatlady) reported 10 minutes ago

  @virginmedia Yes..says there are no device issues...as I say it happens regularly for varying amounts of time, has been an issue for quite a while causing my teenage son to become frustrated as he is the one it affects for the majority of the time as I am usually at work

• 
  Lady Dave (@LadyDaveO) reported 15 minutes ago

  @virginmedia Is this not said raised complaint?

• 
  Vee (@captain_konica) reported 16 minutes ago

  The number of cold calls I have to answer from @virginmedia at work is phenomenal, and they are so rude when you tell them they're calling a hospital. its bad enough you're trying to take over our NHS, without wasting our work time too.

• 
  chris henry (@chrishenry88) reported 20 minutes ago

  @virginmedia into the third week of awful WiFi , extremely slow sometimes no connection at all , I expect you’ll want paying this month too !

• 
  Radhika Jesani (@missradhikaj) reported 22 minutes ago

  @virginmedia This isn’t user friendly at all for me to lodge a complaint. Is there an email address that I can use? Three weeks of no phone line, 8 months with pixelating channels on both TVs, slow internet speed and no one wants to resolve the issue.