1. Home
  2. Companies
  3. Virgin Media
  4. Edenbridge
Virgin Media

Virgin Media outages and service status in Edenbridge, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Edenbridge, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 28, 3:45 PM GMT+1.
  • 80% Internet (80%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Edenbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edenbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edenbridge, England

The most recent Virgin Media outage reports came from the following cities: Crawley, Caterham, Warlingham, Purley, Royal Tunbridge Wells, Coulsdon, Redhill, Sutton, and Tonbridge.

CityProblem TypeReport Time
Crawley Wi-fi 2 days ago
Caterham Internet 3 days ago
Crawley Internet 4 days ago
Crawley Internet 10 days ago
Warlingham Total Blackout 12 days ago
Purley Internet 16 days ago

Nearby cities with recent reports

Crawley

2 recent signals

2 days ago
Caterham

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Edenbridge, England

Latest outage, problems and issue reports in Edenbridge and nearby locations:

  • mrbison66
    Rob Strudwick (@mrbison66) reported from Tonbridge, England

    @virginmedia No decent broadband service for 3 days in TN9 area why does your website say all OK!

  • djtrickster77
    Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported from Redhill, England

    Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr

  • cgledhill
    Chris Gledhill (@cgledhill) reported from Whyteleafe, England

    @virginmedia Dealt with over the phone to your customer services, thanks

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.

  • HannahMaxfield2
    Hannah Maxfield (@HannahMaxfield2) reported from Royal Tunbridge Wells, England

    I cannot believe that our @virginmedia internet is down AGAIN. (Same issue last week) Working from home is made nearly impossible by these jokers and not a wird of apology. With a holiday coming up I have a lot to do, @virginmedia are doing their best to increase this work load.

  • Traceywith_an_e
    Tracey Franklin (@Traceywith_an_e) reported from Redhill, England

    @virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia

  • tillett81
    Noplace4heroes (@tillett81) reported from Edenbridge, England

    @virginmedia Come on virgin media stop all the scams coming along I’ve just had another one phoned me up to say but I’m having problems with my Internet again And want me to log into my computer Take control of it we pay for this service and we want to be protected by you so plz

  • markandall
    Mark O'Brien (@markandall) reported from Tonbridge, England

    @virginmedia Yes, the work that was agreed that needed to be done 3 weeks ago, has suddenly with 10mins notice become an issue. I'm working from home, a 3 week last minute delay is crazy 😭

  • HighstedJackie
    Jackie highsted (@HighstedJackie) reported from Tonbridge, England

    @virginmedia can someone please tell me how I cancel my account , your call centres are closed to cancel but open for sales, Iv moved house & need my account closing ASAP can someone please tell me how I do it b4 my patients runs out 😡

  • RealAndyCowen
    Andy Cowen (@RealAndyCowen) reported from Redhill, England

    @virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....

  • NiamhDowneyLDN
    Niamh Downey (@NiamhDowneyLDN) reported from Royal Tunbridge Wells, England

    @virginmedia 6 nights in a row, WiFi dropped off completely, 6 nights in a row no one responded on messaging service and now 1.05hrs waiting to speak to someone! Definitely cancelling our package when/if we get thru

  • Mrs_Spurs_1882
    Lisa 💜💜 (@Mrs_Spurs_1882) reported from Horley, England

    @virginmedia trying to report a landline fault. Your web help couldn't be anymore unhelpful and I can stand anymore of your on hold music on the phone. Please advise on what I can do.

  • MarcusNovius
    MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia hello your phone doesn't get answered, the chat bot doesn't work. How can I do the one thing everyone wants to do at the end of their fibre deal- either cancel or get a new deal? #broadband #Useless

  • RussCollard1
    Russ Collard (@RussCollard1) reported from Royal Tunbridge Wells, England

    @virginmedia can you please advise contact number who I can contact to discuss an issue with my with email. This is crippling my business and I'm losing money having to deal with it too.

  • alibeeson
    Alison Braganza 🌟💙 (@alibeeson) reported from Crawley, England

    @virginmedia Thanks John. This is really poor service though, when we called your customer services yesterday they said there was no problem & nothing they could do. An estimated fix date? For your deaf and hard of hearing customers, this isn’t good enough I’m afraid @scope @RNID

  • SamuelGoddard17
    Samuel Goddard (@SamuelGoddard17) reported from Crawley, England

    @zeninternet after 15 years. 5 phone calls later, 3 hours of being on hold, I have finally managed to cancel my @virginmedia account. Look forward to using my new internet connection with you!

  • deanwoods
    Dean Woods (@deanwoods) reported from Horley, England

    Argh, not what I need right now. Virgin Media broadband connection outage 📶❌😵

  • Russlanc269
    Russell Lancaster (@Russlanc269) reported from Tonbridge, England

    @virginmedia terrible service, I’ve been waiting for 40 minutes on a telephone waiting to get urgent email technical help. Please help!!!

  • SteveRoots1
    Steve Roots (@SteveRoots1) reported from Royal Tunbridge Wells, England

    @virginmedia your level of service doesn't get any better. 45 minutes on the phone, passed from pillar to post and all points in between and you still won't come and remove your illegally fitted equipment. I wouldn't recommend you if you were the only company on earth. #poor

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaddySw99745534
    Paddy Sweeney (@PaddySw99745534) reported

    @virginmedia @hockeybee Taking too long to sort this issue. Listen to your Technician who said a new Box is required. I may be 82 but you will not come out of this good. Paddy Sweeney

  • sephiroth17181
    Seph (@sephiroth17181) reported

    @wrighty1707 @virginmedia the company is a complete joke, i was paying £56 a month for 1gig and the last 2 months were atrocious for connection the best they could do was send patronising emails saying it was my issue, so i switched to EE 1.6gig for £35 a month with unlimited mobile data to boot

  • fayfreddie10
    faye (@fayfreddie10) reported

    @virginmedia @moonpeach212 @virginmedia why don't you just release people from contracts when you cannot provide a good service.. ive had enough and will contact the Ombudsman now..

  • _Jay_1992
    Jay (@_Jay_1992) reported

    @MelJanie @virginmedia Virgin are diabolical do not bother at all, woeful customer service levels zero information given and just as good internet speeds found at better company’s

  • RDG_C
    Richard D G Cox (rcox.bsky.social) (@RDG_C) reported

    @virginmedia If you talk to your legal department they can explain to you the significance of an “address for service”. It’s a physical address, not a link. By continuing prevarication you are exposing your employer to ridicule - and in plain sight. I ask again - please answer the question.

  • CliveR39
    CliveR (@CliveR39) reported

    @KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem

  • karlheaney1978
    karl heaney (@karlheaney1978) reported

    Internet down and no information!!! North Ayrshire @virginmedia

  • Truthwills26171
    Truthwillsetyoufree (@Truthwills26171) reported

    @RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!

  • dc250705
    DC (@dc250705) reported

    @virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200

  • ghotographyuk
    Gary Hurdman LRPS (@ghotographyuk) reported

    The worst customer experience in trying to get help when their expensive service isn't working is @virginmedia. A black hole of "linking acounts" and recursive questions that ulitmately fail, just to try and report an issue. Do not make the mistake of becoming their customer