Virgin Media

Virgin Media Outage Report in Edenbridge, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Edenbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edenbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Edenbridge, Kent, England 12/12/2024 06:50

December 12: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Edenbridge, Kent, England

The most recent Virgin Media outage reports came from the following cities: London, Redhill, Croydon, Crawley, Royal Tunbridge Wells, Tonbridge and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRedhill Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Edenbridge, England

Latest outage, problems and issue reports in Edenbridge and nearby locations:

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia down in se6 london? Can't access to your site even from the mobile

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

  • vickyatwork vicky (@vickyatwork) reported from Croydon, England

    Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET

  • Traceywith_an_e Tracey Franklin (@Traceywith_an_e) reported from Redhill, England

    @virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.

  • EntertainerJoel JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England

    @virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.

  • onemistert Mr T (@onemistert) reported from London, England

    @jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?

  • OlaAgbaimoni Ola Agbaimoni (@OlaAgbaimoni) reported from London, England

    @virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.

  • andyfry andyfry (@andyfry) reported from London, England

    @virginmedia oh what a surprise the Internet is down again. If there was any alternative to Virgin in my area I'd be off like a shot.

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

  • Gavarnos Gavin Mac (@Gavarnos) reported from Croydon, England

    @virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?

  • JXMSZ Jamal. (@JXMSZ) reported from Croydon, England

    RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    Virgin media is absolutely awful in every aspect

  • roxburghshire ifmcl (@roxburghshire) reported from London, England

    @virginmedia no internet for a week in SE23 Help line says ‘complex technical problems in your area engineers are working hard to resolve.’ It’s been a week!

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?

  • RealAndyCowen Andy Cowen (@RealAndyCowen) reported from Redhill, England

    @virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....

  • Jenoir77 Jen Hayward (@Jenoir77) reported from Croydon, England

    @virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.

  • kanyonatic Mary (@kanyonatic) reported from Croydon, England

    @virginmedia answer your damn phone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rikuslouwuk Rikus Louw (@rikuslouwuk) reported

    @virginmedia When you make an error, tell the client it's fixed and then hand them over to debt collectors, you have serious problems. Been a client for 3 months and all I have problems. Worts decision I made to join Virgin Media

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported

    @stellacreasy @VodafoneUK The mad thing is now Virgin media was on the EE network as a mvno but now use the Vodafone network as a mvno

  • LydiaS_1995 Lydia Stansfield (@LydiaS_1995) reported

    @the_pieface @virginmedia Virgin media are terrible, it’s a shame they’re always having problems because their internet is actually very quick. Customer service is disgraceful!

  • El_Emiratis Marcus Aurelius (@El_Emiratis) reported

    @AntForrest @virginmedia Mate - their customer service is abysmal - I guarantee they are trained to do whatever it takes to prevent customers leaving - bordering on lies after lies & identify theft to create contracts without permission #virginmediareviews #stayawayfromvirginmedia #virginmediaareawful

  • teeahmxd Tee🇵🇸 (@teeahmxd) reported

    @AHCB94 @skytv @virginmedia i mean, we had them a long time ago and it was really ****, idk bout now tho

  • El_Emiratis Marcus Aurelius (@El_Emiratis) reported

    @virginmedia Unreal - today I found out that AFTER CANCELLING on Sunday one of your sales personnel fraudulently without ANY discussion with me activated a new contract in my name - I have registered a formal complaint and will report this to the police as identify theft @Ofcom

  • J_B_Houston JB Houston (@J_B_Houston) reported

    @virginmedia are so **** these days. 3rd issue in as many days in the PA160ET. Their network is obviously lacking resilience and investment. Ironic I just signed a new contract. Think I'm still in cooling off period. Broadband shopping tomorrow I guess...

  • NicolaRanalli Nicola Ranalli (@NicolaRanalli) reported

    @VodafoneUK @neilio_uk I had the same problem, all of a sudden I couldn't log in anymore via virgin media and the Vodafone WiFi is very slow to get connected. Would have been nice from Vodafone to allert the clients via email/sms/myvodafoneapp about the changes.

  • MiniUzzy Uzzy⚡️ (@MiniUzzy) reported

    @virginmedia FIX YOUR INTERNET!!!!!!🤬🤬🤬🤬🤬

  • El_Emiratis Marcus Aurelius (@El_Emiratis) reported

    @nicwharton @virginmedia Probably the worst experience I have ever had with any company in my life - lies about time cancellation team closes - lied about engineer coming to resolve issue - manage to get contract cancelled - only for 1 of their sales team to make a contract without even speaking 2 me