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Virgin Media

Virgin Media outages and service status in Edenbridge, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Edenbridge, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 20, 9:04 AM GMT+1.
  • 52% Internet (52%)
  • 22% Wi-fi (22%)
  • 11% TV (11%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Edenbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edenbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 20: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Edenbridge, England

The most recent Virgin Media outage reports came from the following cities: Tonbridge, Crawley, Redhill, Caterham, Purley, Royal Tunbridge Wells, Sutton, Reigate, and Sevenoaks.

CityProblem TypeReport Time
Tonbridge Phone 5 hours ago
Tonbridge Internet 16 hours ago
Crawley Wi-fi 19 hours ago
Tonbridge TV 2 days ago
Redhill Internet 3 days ago
Redhill Internet 4 days ago

Nearby cities with recent reports

Tonbridge

4 recent signals

5 hours ago
Redhill

4 recent signals

3 days ago
Crawley

2 recent signals

19 hours ago
Caterham

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Edenbridge, England

Latest outage, problems and issue reports in Edenbridge and nearby locations:

  • jagats
    James (@jagats) reported from Whyteleafe, England

    @virginmedia problems with my tv, sit o hold for over an hour, my landline phone dies, call back on my mobile and it says the call centre is closed!?

  • sospainter
    ๐Ÿ…ฟ๐Ÿ…ฐ๐Ÿ†„๐Ÿ…ป ๐Ÿ…ฒ๐Ÿ…พ๐Ÿ…ป๐Ÿ…ป๐Ÿ…ธ๐Ÿ…ด๐Ÿ† (@sospainter) reported from Whyteleafe, England

    @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesnโ€™t support Freeview!

  • CarolynTGray
    Dope Old Person ๐Ÿ’œ ๐Ÿณ๐Ÿฆ‹ (@CarolynTGray) reported from Royal Tunbridge Wells, England

    Anyone else #TunbridgeWells having slow @virginmedia internet?

  • korondijoco
    korondi joco (@korondijoco) reported from Horley, England

    @virginmedia Can that diagnose problems with the router?

  • djtrickster77
    Richard ๐Ÿ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ฌ๐Ÿ‡ง (@djtrickster77) reported from Redhill, England

    Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.

  • LemmyBarnett
    ๐™‡๐™š๐™ข๐™ข๐™ฎ ๐˜ฝ๐™–๐™ง๐™ฃ๐™š๐™ฉ๐™ฉ ๐ŸŽฎ๐Ÿ•น๏ธ๐Ÿš€ (@LemmyBarnett) reported from Horley, England

    @virginmedia I now have another broadband supplier. You make it too hard to cancel. A 30 minute phone call, just to be told to ring back in FIVE DAYS time because "the system is down".

  • RitchWaghorn
    Ritch Waghorn (@RitchWaghorn) reported from Banstead, England

    @virginmedia now been waiting 45 mins for customer services to answer. Totally #unacceptable

  • BHSnapper
    HowardLeigh (@BHSnapper) reported from Biggin Hill, England

    @virginmedia Humble sincere apologies...โ˜บ I mistook my Internet password thinking that ws the correct one, only it wasn't... Found the correct one and straight in and problem solved after talking to 2 excellent advisers๐Ÿ‘

  • craigdfreeman
    Craig Freeman (@craigdfreeman) reported from Redhill, England

    @virginmedia first day as a new customer and hub 3 isnโ€™t working and stream box isnโ€™t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isnโ€™t turning white. Stream box is totally dead. So frustrating!

  • EntertainerJoel
    JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England

    Virgin media services are down my internet is okish! Canโ€™t access to the virgin media websites to find out whatโ€™s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!

  • PaulAnderson38
    Paul Anderson or Neo (@PaulAnderson38) reported from Royal Tunbridge Wells, England

    @virginmedia Sorry but still can't offer to give a fix date? Maybe you should ask @6SGlobal for assistance. Helped with city wide network design and now looking at Country wide Loyal customer since bell cable media days .....

  • colin_maddocks
    Colin Maddocks (@colin_maddocks) reported from Crawley, England

    90 mins on hold to speak to @virginmedia about renewing, and they hang up on me. Maybe I should be thinking about cancelling instead. Livid!

  • stevemassart
    PHorVโ„ข โ˜ƒ๏ธ๐ŸŽ„๐ŸŽ๐ŸŽ…๐Ÿ›ท (@stevemassart) reported from Banstead, England

    Hey @virginmedia sort out your **** internet, gone down 5 times today ๐Ÿคฌ

  • sospainter
    ๐Ÿ…ฟ๐Ÿ…ฐ๐Ÿ†„๐Ÿ…ป ๐Ÿ…ฒ๐Ÿ…พ๐Ÿ…ป๐Ÿ…ป๐Ÿ…ธ๐Ÿ…ด๐Ÿ† (@sospainter) reported from Whyteleafe, England

    @virginmedia Iโ€™m currently in a WhatsApp message with customer relations. I say that, they responded almost an hour ago.

  • MarcusNovius
    MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England

    @virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!

  • GaelleRTW
    Gaรซlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England

    @_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.

  • CaroleWinter
    Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England

    @virginmedia Outage and TV connection. I canโ€™t turn the router on and off because I am confined to bed due to an last operation last week.

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.

  • davemole85
    Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Poor service from @virginmedia couldn't offer the deal on your website to an existing customer. Looks like I'll be going elsewhere

  • planey10
    bob plane ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡บ๐Ÿ‡ฆ (@planey10) reported from Crawley, England

    @virginmedia currently waiting half n hour to transfer to a agent from your complaints team !! Through your complete incompetence I have to waste my time your service is shocking

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • __Callum28
    Callum ๐Ÿชท (@__Callum28) reported

    I cant wait for the day Virgin Media goes under so i no longer have to deal with their **** ******* internet ๐Ÿ‘

  • AJ01991
    Alex (@AJ01991) reported

    @Simon_Whale @virginmedia Theyโ€™re dodgy as ****, I had total loss of service for over a month, they kept closing my complaints saying it was resolved after I explicitly said not to. They also kept saying it was fixed when it wasnโ€™t to avoid paying compensation.

  • DeniseSwif5
    Denise Swif5 (@DeniseSwif5) reported

    Virgin media Day 14 no service, outage in the area (not) may take another 6 days as they are looking for a crew with the right technical knowledge #Jokers

  • gwfvrowell
    Garry (@gwfvrowell) reported

    Usual poor standard of customer service @virginmedia ๐Ÿคฌ๐Ÿคฌ๐Ÿคฌ

  • BradyOllieBrady
    olliebrady (@BradyOllieBrady) reported

    My Virgin Media fiber broadband was installed by an NBI/Circet technician almost 3 weeks ago and is still not working due to some provisioning/configuration error on Virgin's side, I've contacted support like 5 times by now, still no sign of it being resolved. @VirginMediaIE

  • PMXL12
    Paulinho (@PMXL12) reported

    @virginmedia u might have the most shittest internet in the whole world why my **** keep cutting out get better connection in a 3rd world country blerts

  • Tea_lover99
    Sammy (@Tea_lover99) reported

    @Simon_Whale @virginmedia They once set me a virgin box that we had never asked for. Then a year later they tried to charge me for it when I closed the account. Never paid (gave it to a friend).

  • BazzaB1971
    Barry Bowerbank (@BazzaB1971) reported

    @virginmedia absolute bunch of amateurs, second time in 2 weeks my broadband and TV go down, trying to get an engineer visit is nothing but a ballache. I should just cancel and see you in court.

  • trapdoor456
    Berk (@trapdoor456) reported

    @ZDangermouse @virginmedia Good on you @virginmedia are dogshit. Their customer service is absolutely abysmal...

  • clementfx1
    Molly Gregory (@clementfx1) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10ย  offers: โ€ข 300,000+ live channels โ€ข 65,000+ VODs โ€ข PPV events โ€ข Netflix โ€ข 78,000+ movies