Virgin Media outages and service status in Edenbridge, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 3 outage signals in the last 24 hours around Edenbridge, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 20, 9:04 AM GMT+1.
- Internet (52%)
- Wi-fi (22%)
- TV (11%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Edenbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edenbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edenbridge, England
The most recent Virgin Media outage reports came from the following cities: Tonbridge, Crawley, Redhill, Caterham, Purley, Royal Tunbridge Wells, Sutton, Reigate, and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 5 hours ago |
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Internet | 16 hours ago |
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Wi-fi | 19 hours ago |
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TV | 2 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Edenbridge, England
Latest outage, problems and issue reports in Edenbridge and nearby locations:
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James (@jagats) reported from Whyteleafe, England@virginmedia problems with my tv, sit o hold for over an hour, my landline phone dies, call back on my mobile and it says the call centre is closed!?
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๐ ฟ๐ ฐ๐๐ ป ๐ ฒ๐ พ๐ ป๐ ป๐ ธ๐ ด๐ (@sospainter) reported from Whyteleafe, England@IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesnโt support Freeview!
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Dope Old Person ๐ ๐ณ๐ฆ (@CarolynTGray) reported from Royal Tunbridge Wells, EnglandAnyone else #TunbridgeWells having slow @virginmedia internet?
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korondi joco (@korondijoco) reported from Horley, England@virginmedia Can that diagnose problems with the router?
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Richard ๐๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ณ๏ธโ๐๐ฌ๐ง (@djtrickster77) reported from Redhill, EnglandVirgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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๐๐๐ข๐ข๐ฎ ๐ฝ๐๐ง๐ฃ๐๐ฉ๐ฉ ๐ฎ๐น๏ธ๐ (@LemmyBarnett) reported from Horley, England@virginmedia I now have another broadband supplier. You make it too hard to cancel. A 30 minute phone call, just to be told to ring back in FIVE DAYS time because "the system is down".
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Ritch Waghorn (@RitchWaghorn) reported from Banstead, England@virginmedia now been waiting 45 mins for customer services to answer. Totally #unacceptable
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HowardLeigh (@BHSnapper) reported from Biggin Hill, England@virginmedia Humble sincere apologies...โบ I mistook my Internet password thinking that ws the correct one, only it wasn't... Found the correct one and straight in and problem solved after talking to 2 excellent advisers๐
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Craig Freeman (@craigdfreeman) reported from Redhill, England@virginmedia first day as a new customer and hub 3 isnโt working and stream box isnโt turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isnโt turning white. Stream box is totally dead. So frustrating!
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JoelTheEntertainer (@EntertainerJoel) reported from Redhill, EnglandVirgin media services are down my internet is okish! Canโt access to the virgin media websites to find out whatโs going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!
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Paul Anderson or Neo (@PaulAnderson38) reported from Royal Tunbridge Wells, England@virginmedia Sorry but still can't offer to give a fix date? Maybe you should ask @6SGlobal for assistance. Helped with city wide network design and now looking at Country wide Loyal customer since bell cable media days .....
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Colin Maddocks (@colin_maddocks) reported from Crawley, England90 mins on hold to speak to @virginmedia about renewing, and they hang up on me. Maybe I should be thinking about cancelling instead. Livid!
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PHorVโข โ๏ธ๐๐๐ ๐ท (@stevemassart) reported from Banstead, EnglandHey @virginmedia sort out your **** internet, gone down 5 times today ๐คฌ
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๐ ฟ๐ ฐ๐๐ ป ๐ ฒ๐ พ๐ ป๐ ป๐ ธ๐ ด๐ (@sospainter) reported from Whyteleafe, England@virginmedia Iโm currently in a WhatsApp message with customer relations. I say that, they responded almost an hour ago.
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MNovius (@MarcusNovius) reported from Royal Tunbridge Wells, England@virginmedia I've been trying this morning via the phone, online chat and WhatsApp, all I get is robots going in a loop. This is daft I don't want to leave but the only option is to cancel!
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Gaรซlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England@_pauledwards @virginmedia I tried watching it and gave up after 5 minutes... and that's with fibre! Awful picture.
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Carole Winter (@CaroleWinter) reported from Royal Tunbridge Wells, England@virginmedia Outage and TV connection. I canโt turn the router on and off because I am confined to bed due to an last operation last week.
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, EnglandPoor service from @virginmedia couldn't offer the deal on your website to an existing customer. Looks like I'll be going elsewhere
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bob plane ๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐บ๐ฆ (@planey10) reported from Crawley, England@virginmedia currently waiting half n hour to transfer to a agent from your complaints team !! Through your complete incompetence I have to waste my time your service is shocking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Callum ๐ชท (@__Callum28) reportedI cant wait for the day Virgin Media goes under so i no longer have to deal with their **** ******* internet ๐
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Alex (@AJ01991) reported@Simon_Whale @virginmedia Theyโre dodgy as ****, I had total loss of service for over a month, they kept closing my complaints saying it was resolved after I explicitly said not to. They also kept saying it was fixed when it wasnโt to avoid paying compensation.
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Denise Swif5 (@DeniseSwif5) reportedVirgin media Day 14 no service, outage in the area (not) may take another 6 days as they are looking for a crew with the right technical knowledge #Jokers
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Garry (@gwfvrowell) reportedUsual poor standard of customer service @virginmedia ๐คฌ๐คฌ๐คฌ
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olliebrady (@BradyOllieBrady) reportedMy Virgin Media fiber broadband was installed by an NBI/Circet technician almost 3 weeks ago and is still not working due to some provisioning/configuration error on Virgin's side, I've contacted support like 5 times by now, still no sign of it being resolved. @VirginMediaIE
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Paulinho (@PMXL12) reported@virginmedia u might have the most shittest internet in the whole world why my **** keep cutting out get better connection in a 3rd world country blerts
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Sammy (@Tea_lover99) reported@Simon_Whale @virginmedia They once set me a virgin box that we had never asked for. Then a year later they tried to charge me for it when I closed the account. Never paid (gave it to a friend).
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Barry Bowerbank (@BazzaB1971) reported@virginmedia absolute bunch of amateurs, second time in 2 weeks my broadband and TV go down, trying to get an engineer visit is nothing but a ballache. I should just cancel and see you in court.
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Berk (@trapdoor456) reported@ZDangermouse @virginmedia Good on you @virginmedia are dogshit. Their customer service is absolutely abysmal...
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Molly Gregory (@clementfx1) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10ย offers: โข 300,000+ live channels โข 65,000+ VODs โข PPV events โข Netflix โข 78,000+ movies