Virgin Media Outage Report in Whyteleafe, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Wandsworth, Croydon, Bexleyheath, Southwark, Ashtead, Epsom, Caterham, Kingston upon Thames, Morden, Redhill, Coldblow, Carshalton, Sutton and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| London |
Wi-fi | |
| London |
Internet | |
| Wandsworth |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia I could have lied and said I had no knowledge of how the cable broke but didn’t. Have been a customer for about 15 years. But have lost confidence in virgin. The bills are never correct to what was actually quoted. Partner who pays bills still can’t get anyone to correct email
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Ben JP
(@benjp) reported
from
Camberwell, England
@virginmedia @Big_Stylo The service page is down as well.
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.
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lee hewitt
(@lee_hewitt) reported
from
London, England
@virginmedia seem to have no WiFi this morning in se7 area do you know if there is a problem
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia Despited repeated requests. The whole service has been a catalogue of errors but if you need to complain it’s hard work but if payment wanted there are no problems. NOT HAPPY AND NOW WANT TO CANCEL CONTRACT.
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Simon Moriarty
(@simonmoriarty) reported
from
Lambeth, England
@virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia I spoke to someone on the actual day but they were not very helpful. As stated before this cable has never been an issue before. I can only assume that when neighbours were weeding area where my cable runs that may have accidentally lifted it.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Jamie Moncrieff
(@JamieMoncrieff) reported
from
Lambeth, England
@virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@chinnyhill10 Virgin Media is down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Blakeney
(@karen_blakeney) reported
@virginmedia Brilliant no response what an absolutely rubbish service
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matty
(@mattybonney) reported
@virginmedia @virginmedia my next door neighbour has today had another engineer out as we're both having the same issue, the engineer has once again confirmed it's an issue with the Comms box and it's still not fixed with either of us
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Jake Knighton
(@KnightonJ) reported
@virginmedia Yes I was within contract but they told me I wouldn’t be charged if I cancelled early as long as I had an engineer come out 3 times within 30 days, I had already had issues twice where the engineer came out within 15 days and then 10 days later the streets internet went down ?
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matty
(@mattybonney) reported
@virginmedia @virginmedia I've been on a collective hold over over and hour and had no help whatsoever, this issue with the TV and broadband has been going on for 6 days now
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Al Nic
(@AlnNic) reported
.@virginmedia I've been kept on hold for 43 mins before being disconnected and again for another 53 mins before being disconnected. Can someone reach out to me so I can get up and running? Not a great start for a new customer.
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Georgina
(@georgina_jgr) reported
@virginmedia the links never work. Keeps telling me the area is fine no issues when there is. Been like it for over 2 weeks cba
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Brooky72
(@Brooky721) reported
@WakeExpress @virginmedia @weareopenreach after 8 months of working from home in Sandal, why is my internet speed so poor compared to my colleagues in Leeds, Doncaster and even Goole! South Wakefield deserves FTTP make it happen!
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Nathan Bird
(@nathanbird20) reported
@virginmedia But I've had the problem since yesterday morning so I'm over 24 hours and the issue is still apparent.
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Nathan Bird
(@nathanbird20) reported
@virginmedia No I don't believe so. On the fault checker it suggests no issues with broadband
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EST GunnerDre | Director
(@Gunner_Dre81) reported
@virginmedia intermittent media should be your name.WiFi not working at all and wired Internet is connected then disconnected every 2 mins.problem in my area you say... its been like this constantly for a month with a good day here or there... no streaming for me till its sorted.