Virgin Media Outage Report in Whyteleafe, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Croydon, Beckenham, Merton, Bexleyheath, Sutton, Leatherhead, Richmond, Orpington, Kingston upon Thames, Streatham, Welling, Wandsworth and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250
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Hussey FM
(@djspeedy34) reported
from
Kingston upon Thames, England
@virginmedia is very bad
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
@virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Wish you can apply same passion at @virginmedia . @ItsAdditti has been tweeting about the appealing service she is receiving from your company
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Peter Boxer
(@peter_boxer) reported
from
Bromley, England
@virginmedia Yes. And no one asked. I have given my notice. My account is in credit. Was there a reason to stop my service with no email or text. And frankly no reason to seek to shift blame. Poor #CustomerService #fail
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@virginmedia is down. Area 3. Please fix ASAP.
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Neil Clark
(@NeilClark1912) reported
from
Eltham, England
@virginmedia down again what a surprise 🙄 no wi fi again!
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Jason Costellow
(@jasoncostellow) reported
from
Lambeth, England
@virginmedia The base light is a very light green, that’s on all the time. The Wi-fi light is green and keeps flashing. I’ve been running diagnostics checks for some months now, and it always says there’s a connection problem with the wi-fi.
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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Lauren Scott-Berry
(@Lauren_Sberry) reported
from
London, England
@virginmedia I had some flashing green arrows on my router this morning and no internet. I reset and now have a yellow base light and still no internet. Please help
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Darren Hall
(@dhall1ootball) reported
from
Biggin Hill, England
@virginmedia @macsean14 Are you actually for real, hes told you about his lengthy problems and how long he’s been on the phone to get through and you pass him off with another dial up so he can ‘waste’ more of his family time to call you numpties back #shockingcustomerservice #watchdog #virginmedia
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Andre Gosine
(@AndreGosine) reported
from
Croydon, England
@virginmedia internet is a load of crap can’t even use WiFi in my house😭
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Nezih Savaşkan
(@watchvideosoul) reported
from
Lambeth, England
@itsjoerack @virginmedia Odd! I'm in Streatham. Not that close. Can't be local exchange if same issue.
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Deepak Mohan
(@dipakmoh) reported
from
Croydon, England
Shame!!! You shud terminate your contract with @virginmedia @Virgin @richardbranson
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Mandy
(@Mandyped1007) reported
from
Bromley, England
@virginmedia my parents are still awaiting a password so they can call to cancel something your rude representative forced them in to!
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Jonny
(@jonnytbonewils) reported
from
Camberwell, England
@virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP
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Aline
(@aline_diaredo) reported
from
London, England
@virginmedia terrible customer service. I pay for one of the best package of broadband and I don’t have signal, called CS was said only on Monday a engineer ll come here hey I work from home and I will be losing 2.000£ for 3 days without service. Cancelling virgin services ASAP
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aliyah
(@_aliyahfaith) reported
from
Lambeth, England
Virgin media is the worst broadband ever!
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The Only Way Is Sussex
(@ali1m) reported
from
Redhill, England
@virginmedia No, it’s showing No Known Issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ellyn Somerville
(@Ellyn106) reported
@virginmedia I spoke to someone and cancelled it in good faith. My father couldn’t access his emails at that point and the payment went out in April which we assumed was the last bill unt you took Mays payment. I spoke to Gregor the other day who was very rude and wasn’t listening to anythin
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Balckwalker #EndPoliceBrutality✊
(@Kayakins111) reported
@virginmedia I have called in yesterday to cancel my order for a VM broadband, the rep that attended to me claimed I'll get an email confirmation to that effect. Till now, there is no email and your reps keep dropping the call once they hear am cancelling and requesting my refund.
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Daley Parking
(@daley_parking) reported
@virginmedia Well that was hard work wasn’t it? IF VM put unique numbers on their boxes it would solve the problem. Why Won’t they do that……
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Andy
(@AngryDallas) reported
@virginmedia But is also just desperately slow!
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Ellyn Somerville
(@Ellyn106) reported
@virginmedia We cancelled their subscription in March due to the high costs. They explained about 30 days and that they would packaging to send kit back however they have been charged again. When I rang on their behalf 2 days ago we were told we never cancelled it.
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Aaron McIntosh
(@aaronmcintosh_1) reported
@virginmedia Is there a direct email? (Not generic automated support) - I’d like to follow up on a wider area development project that seems to have fallen off the radar
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asia
(@_seasoning) reported
PSA to all my UK followers Never use @virginmedia they’ve scammed me out of £400 and after spending hours on the phone with them they’ve been absolutely ridiculous each time. I keep being charged £156.17 and their customer support is an actual joke. What a garbage company
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Rozalyn Anderson
(@lemonviolets) reported
@virginmedia Why is email not on the front page any more? I cant get into it without putting it into a search engine. Can you help? Ta
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VM
(@BowTieMendoza) reported
@virginmedia @LutzSchueler I asked if this is 3rd party work and you pre install team said that you don’t use 3rd party for any works, was told permit approved, site survey done yes filed complaint but at this point it should not take 5 months
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sie evans
(@sieco) reported
@virginmedia No, all works were completed at 9am according to a text you sent me. Service has been ok until about an hour ago. Now no TV or Internet. I'm staff and I know all the test procedures, there is no signal coming into my property.