Virgin Media outages and service status in Horley, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Horley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 14, 4:15 PM GMT+1.
- Internet (47%)
- Wi-fi (33%)
- E-mail (7%)
- Total Blackout (7%)
- TV (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Horley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Horley, England
The most recent Virgin Media outage reports came from the following cities: Crawley, Ashtead, Tadworth, Redhill, Caterham, Maidenbower, Leatherhead, East Grinstead, Godstone, and Balcombe.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 5 days ago |
|
Crawley
|
Total Blackout | 7 days ago |
|
Ashtead
|
Internet | 14 days ago |
|
Tadworth
|
Wi-fi | 15 days ago |
|
Redhill
|
Internet | 16 days ago |
|
Tadworth
|
Wi-fi | 16 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Nico Cary (@nicocary) reported from Cobham, England@joshshepherd88 @virginmedia @vmbusinesshelp Looks pretty simple to me tbh. Sell a service and just ignore customers. I feel sorry for the staff that have to try and run this **** show. They must get so much abuse. I’m not even mad I’m just disappointed that I can’t use the service I’m paying for. 3 months of this 💩
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Richard Marsh (@Zabadda) reported from Epsom and Ewell District, England@GraemeKelly1 @virginmedia I moved house and wanted to take my 500mb virgin package with me (£110 pm) they don’t service my new area so they charged me £240 to leave them even though it’s their fault! Disgusting!
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Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England@virginmedia WHY IS YOUR SERVICE SOOOO BAD SECOND TIME IN A WEEK
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Dean Woods 💙 (@deanwoods) reported from Horley, England@virginmedia The tests haven't found any issues (which isn't a surprise).
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🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported from Redhill, EnglandTWITTER HELP PLEASE Want to bin @virginmedia after 20 odd years loyal usage. Ideally just need a broadband service. How do you go about it. Don’t want to be left with no broadband.
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凱蒂 (@ItsKatieC0mpt0n) reported from Crawley, England@virginmedia so a tech drills through my hot water pipe, you send a plumber that takes 4 hours to fix, he’s only just left and the pipes are still leaking. Can’t get hold of anyone & it’s ruining my flooring & personal items! What am I supposed to do at this time of the evening??
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Tel (@2pintsuk) reported from Redhill, England@virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.
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Mark Reddick (@ChapterIV) reported from Banstead, England@virginmedia stop letting visiting technicians tell customers they’ll rebook another visit 1st thing the following day. Just wasted half a day’s work waiting in to be told by VMCS they are coming Friday. Why not just send the customer an update via text? #VirginMedia
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Mark Reddick (@ChapterIV) reported from Banstead, England@virginmedia can you reply quicker than the call centre on a C219 network error. 2 calls and almost an hour on hold... online link no help. Go on, beat them at their own game!
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JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
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Craig Freeman (@craigdfreeman) reported from Redhill, England@virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!
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Service please (@Unhappyconsume1) reported from Crawley, England@virginmedia as holding time is up to one hour why don’t you have a call back service like many others companies. On hold for up to one hour from my mobile to deal with an issue we had for months
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HowardLeigh (@BHSnapper) reported from Biggin Hill, England@virginmedia Humble sincere apologies...☺ I mistook my Internet password thinking that ws the correct one, only it wasn't... Found the correct one and straight in and problem solved after talking to 2 excellent advisers👍
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Lisa 💜💜 (@Mrs_Spurs_1882) reported from Horley, England@virginmedia trying to report a landline fault. Your web help couldn't be anymore unhelpful and I can stand anymore of your on hold music on the phone. Please advise on what I can do.
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Dean Woods (@deanwoods) reported from Horley, England@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England@virginmedia I’ve upgraded to sky cinema and sky sports but the catch-up isn’t working. Been told it takes 24 hours. If it’s not working by this time tomorrow I’ll be cancelling and looking into a better service provider
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Ollie Jeffery (@JefferyOllie) reported from Redhill, England@SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You
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susan vinnicombe (@mersthamsue) reported from Redhill, England@virginmedia would you have called us regarding the upgrade to our service from 4G to 5G today? Please advise
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Daniel Saunders (@danjsaunders) reported from Cobham, England@mouseamillion @virginmedia It's an issue with our cable, so anything plugged in is OK, just our wireless network.
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Addy (@iadnan9) reported@virginmedia @HawtinStewart Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.
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Bernie Hynes (@TheBernie1967) reported@El_Lloydie @virginmedia We’ve had shocking ‘service’ too after moving home. Gobsmacked how bad to be honest!
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Jonny Rep (@TrapitJon) reported@Hank83416250473 @virginmedia Always go here to report it myself. It’ll usually tell you if there’s an issue in your area and when it’s likely to be fixed
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M&M (@MZ2346441534028) reported@virginmedia I've been communicating with VM via X sharing personal details and suddenly they cannot help me , I would seriously avoid #useless #virginmedia #broadband
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Alistair Drummond (@adrum1983) reported@misselledee @virginmedia I was out of contract and had to ask 3 times to be disconnected, they continued to charge me and said it wasn’t their problem when I complained they’d overcharged by £120. Never ever again!!
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Joshy R 🌒 (@JJRussell95) reported@virginmedia don’t care about about their vulnerable customers and their Customer service are useless Robots reading off a script @VirginMedia_TV
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🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@ukiptv241483) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPT offers: live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 🇺🇸🇬🇧🇫🇷
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Lisa Cooper (@lisalulabelle75) reported@virginmedia price increase on my package from £72 a month to £170...are you on drugs? Phone call to cancel in the morning 😡
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Alloqui Strix (@AlloquiStrix) reportedIf it took me over a week to fix a network problem (it will actually be 10 days when @virginmedia get around to fixing our problem) I would have been fired. And you can't seem to register for compensation, even if you follow @virginmedia's own help system
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Cububo (@pokerchamp_Cbbo) reported@koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀