Virgin Media outages and service status in Horley, England

Problems in the last 24 hours in Horley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horley, England

The most recent Virgin Media outage reports came from the following cities: Warlingham, Purley, Dorking, Crawley, Coulsdon, Redhill, Caterham, Tadworth, and Horsham.

City	Problem Type	Report Time
Warlingham	Total Blackout	8 hours ago
Purley	Internet	4 days ago
Dorking	Internet	7 days ago
Crawley	Internet	9 days ago
Coulsdon	Internet	10 days ago
Redhill	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

• 
  HowardLeigh (@BHSnapper) reported 19 seconds ago from Biggin Hill, England

  @virginmedia Humble sincere apologies...☺ I mistook my Internet password thinking that ws the correct one, only it wasn't... Found the correct one and straight in and problem solved after talking to 2 excellent advisers👍

• 
  Daniel Burns (@DanielBurns91) reported 20 seconds ago from Dorking, England

  @virginmedia your phone lines are telling people your call centre are closed! I have had an issue with our bill since we opened our account with you. I was apologised to on the 30th October and ASSURED the credit would be applied to November’s bill. Just been charged full amount!

• 
  Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported 3 minutes ago from Redhill, England

  Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr

• 
  1Down5Up (@BinaryWheels) reported 3 minutes ago from Crawley, England

  Top tip for anyone considering @VirginMedia or @vmbusiness for their broadband: do yourself a favour, don't. They have a monopoly on speed, which they feel allows them to treat customers appallingly. Complete outage and no one on their "support" team gives a monkeys. #Awesome.

• 
  korondi joco (@korondijoco) reported 4 minutes ago from Horley, England

  @virginmedia At that time only 2 devices were connected. The wifi is pretty much useless, constantly loosing connection. The speed over wifi is extremely low. Do you think it might be an issue with the router?

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 6 minutes ago from Whyteleafe, England

  @virginmedia I’m currently in a WhatsApp message with customer relations. I say that, they responded almost an hour ago.

• 
  Mike Fuller (@ninepine) reported 7 minutes ago from Kingswood, England

  .@virginmedia - well done. Definitely the worst and most customer hostile new login system to my unwanted "Virgin Media O2 ID". So badly designed your email points to an invalid URL of to manage this insanity. Who approved or tested this? Total fail.

• 
  Stitch Music (@StitchMusicGFI) reported 11 minutes ago from Crawley, England

  @virginmedia We have spoke to everyone… you’re just doing a bad job… you need to sort your staff because they’re all lazy bastards who clearly just can’t be bothered… it’s been 2 months… you credit our account but that doesn’t make up for it

• 
  Andy Cowen (@RealAndyCowen) reported 11 minutes ago from Redhill, England

  @virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....

• 
  The at home gooner (@GoonerArmchair) reported 13 minutes ago from Epsom and Ewell District, England

  @virginmedia I’ve upgraded to sky cinema and sky sports but the catch-up isn’t working. Been told it takes 24 hours. If it’s not working by this time tomorrow I’ll be cancelling and looking into a better service provider

• 
  Eddie Vermeer (@Eddie_Vermeer) reported 19 minutes ago from East Grinstead, England

  @virginmedia connection is down, your diagnostics state there's a problem and helped me book an engineer but earliest appointment isn't until Tuesday? Seriously? No home phone line for 4/5 days isn't good.

• 
  Paul Lloyd (@paullloyd1) reported 19 minutes ago from Epsom and Ewell District, England

  Is @virginmedia the worse company in the world to deal with. been a customer for many years, just spent 45 on the phone to discuss an upgrade to a new package that is on their website for £79 to be told that I will have to pay £104 because I am an existing customer. #crapservice

• 
  Adam Dolphin (@itsmeinleek) reported 26 minutes ago from Redhill, England

  @virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.

• 
  Nico Cary (@nicocary) reported 29 minutes ago from Cobham, England

  . @virginmedia any chance you can install fibre line for my buisness that’s now 2 months delayed! 😢 Over 180 emails sent / over 12 hours on support calls going round in circles. You did manage to take payments however for these months of no internet! 🥴 #virginmedia

• 
  Deborah Smith (@bubspinki) reported 38 minutes ago from Banstead, England

  @virginmedia Well not sure what to say contacted you for help and no further forward .... spent numerous minutes tweeting u and nothing sad times when all I want to do us make sure my mum is ok 👌🏼

• 
  Daniel Saunders (@danjsaunders) reported 38 minutes ago from Cobham, England

  @virginmedia @TymonKate Write a letter of complaint is my advice, customer service by phone is awful.

• 
  David (@davidlumley05) reported 39 minutes ago from Banstead, England

  @virginmedia you really are a shower of you know what! Had no internet for over 24 hours, and when we finally get through over an hour on hold, you can’t give us any info because your servers are down! Sort yourselves out!!!

• 
  Brian Harrigan (@HarriganBrian) reported 41 minutes ago from Epsom and Ewell District, England

  @virginmedia After going through webchat sales team and customer care. Could not reach deal to upgrade so I said Would talk to other providers. Customer care wanted me to wait to speak to relationship manager and I waited on line for a further 45 minutes for the person to come on line.

• 
  korondi joco (@korondijoco) reported 48 minutes ago from Crawley, England

  @virginmedia Ok, thank you. But how is it possible that the broadband is so slow but there are no issues?

• 
  Ritch Waghorn (@RitchWaghorn) reported 51 minutes ago from Banstead, England

  @virginmedia now been waiting 45 mins for customer services to answer. Totally #unacceptable

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  craig (@craigy1977) reported 5 minutes ago

  @virginmedia hi , this new 360 software and remote are absolutely **** !!! Should never of got pushed into it by your company!!! The remote is rubbish and cheaply made for a £100 a month package im paying for!!!! Crap so get it fixed

• 
  The Yellow Head (@marcwalby) reported 8 minutes ago

  @IainSankey @virginmedia Interesting, this was going to be my move in October. I have never used the phone line and we don't watch any of the Virgin TV stuff. Was it really that hard to get just Broadband?

• 
  Colin Morty (@cmwba) reported 10 minutes ago

  @SkyFootball @SkySports @virginmedia no apology for the technicsl issues with red button matches today? How many seasons have subscribers had to put up these issues. Not good enough.

• 
  nwl (@nwl88444048) reported 11 minutes ago

  New Lucy Kennedy series gets off to a slow-ish start on Virgin Media One, especially given the pre-publicity about Tommy Fleming and the wife's comments and legal letters, reported in the Sindo and Sunday Times. An average adult audience for first transmission last night of just 71,000 with an audience scratching its head about why Fleming agreed to the interview if he didn't want to dig up the bad memories.

• 
  Chris Cooper 💚📻📺🎓⚽🏈 (@ChrisCoopsSport) reported 11 minutes ago

  Great start to the season for @virginmedia with red button games not working properly. Oh, it's not the Premier League so it doesn't matter.

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 17 minutes ago

  @virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix

• 
  John Duncombe 🏳‍🌈 💙 🇺🇦 (@JohnDuncombe4) reported 19 minutes ago

  @PD1_8_8_2 @virginmedia Yes it's awful @virginmedia I've just signed up with you for another 2 years at a very high cost. Get it sorted quickly please or refund me

• 
  Johnny A (@Ruislip33) reported 20 minutes ago

  @christofflennon If you download sky sports app and then select watch, then login with Virgin Media option at bottom of the page it works that way

• 
  Iain Sankey (@IainSankey) reported 20 minutes ago

  So, after three long telephone calls, I'm back to square one. Now, I'm going to have to look for an alternative internet supplier. I wouldn't mind so much, but I've been a customer of @virginmedia for about 30 years! 😡

• 
  Angel Howland (@AngelH71051) reported 22 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Ultra_View07 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies