Virgin Media Outage Report in Tandridge, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tandridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tandridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Tandridge, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Carshalton, Orpington, Caterham, Sutton, Bromley, Coulsdon, Redhill, Swanley, East Grinstead, Epsom, Crawley, Kingswood and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Tandridge, England
Latest outage, problems and issue reports in Tandridge and nearby locations:
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia down for the third time today. Why am I paying for this?
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
Bunch of cowboys at #virginmedia internet down again. Jokers fix your **** service.
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Gee Darguzas
(@mrgeemore) reported
from
London, England
I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia
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Shelley (Facius) Stuart
(@ShelleyFacius) reported
from
London, England
Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right
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Richard 🏁🏴🏳️🌈🇬🇧
(@djtrickster77) reported
from
Redhill, England
Virgin Media is ******* rubbish. Says there isn't a problem but clearly there is coz we've had no Internet all night. Need to talk to them Monday coz this has been going on for ages.
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A.j. Stranger #UTAG
(@AStrangerJ) reported
from
Bromley, England
@virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
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Chase D'Cunha
(@chasedcunha) reported
from
Bromley, England
@virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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clare ellison
(@clarejelli) reported
from
Merton, England
@virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet
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Ruth Tongue
(@RuthTongueBites) reported
from
London, England
@virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?
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Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
Internet has been up and down for several hour tonight. Has been doing stuff like this on and off for days recently SM1 As usual they claim ints fine @virginmedia #virginmediadown
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Rob Large
(@gorfmanrob) reported
from
Merton, England
@virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.
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PelhamB
(@PelhamB) reported
from
Croydon, England
@libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.
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Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
Virginmedia's Internet has become a steaming pile of crap recently. Several times a day it drops out for several minutes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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eighties.films
(@FilmsEighties) reported
@virginmedia I have tried that for the last two days but nobody gets back to me. I want to cancel. I can’t ring up. There must be another way.
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mumrah
(@unstoppable_85) reported
@virginmedia 1/ i received a letter stating by packing price was going from 20.45 to over 90.00. I went on your chat service and have proof that your agent said the letter was a mistake and gave me 5.00 credit to apologise. The next day i got an email stating the same as the letter.-
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Ci Moulton
(@cimoulton) reported
@virginmedia You realise this is insane? I've told you in writing multiple times on multiple channels that I want to cancel. I've told a member of your team on the phone. Surely the onus is now on you to sort that out. How many hours do you expect people to sacrifice?
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Robin haughan
(@robin_haughan) reported
@virginmedia @virginmedia is there any update, it’s now 9 weeks with no service and the ticket has been with IT for 3 weeks again!! Come on!!!
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Linzi Fairclough
(@LinziFairclough) reported
@virginmedia 8 phone calls to cancel my contract and still not managed to do it!!! 4 people cut me off 4 promised to call Me back but didn't!!!!
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steve
(@bigmurf4337) reported
@virginmedia Hi guys been over 24hrs and no email on agreed new contract please can you help
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Michael Hoey
(@michaeldthoey) reported
@Gixxer8312 @virginmedia I'm on my 7th attempt. This happens repeatedly. Funnily enough it never happened once when I was trying to join. I get through the obstacle course to a real person. Transferred. Not to the "right" dept. Transferred again. Instant disconnection. Each time taking around an hour
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KrayZ-t [KA/BoC]
(@KrayZt_UK) reported
@virginmedia waiting 4 days for a call back only to find out when I phone support back that the eprson NEVER arranged me a call back... and now i'm told I have to wait anmother 3 days for a call back?! **** you if you think im gonna pay you for internet that is faulty
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Mr Duncan Roy
(@MrDuncanRoy) reported
Customer Service is a dead concept for @virginmedia - they respond to complaints by ignoring them and sending out multiple letters which pretend you're thick and patronising you is a solution. But cut off your direct debit and *they* complain about that within 12hrs!
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David campbell
(@scribblerdc) reported
@virginmedia we can't get through on the phones to cancel our contract...but we're still not staying! @skytv contact me if you want a new customer!