Virgin Media Outage Report in Tandridge, Surrey, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tandridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tandridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tandridge, Surrey, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Sutton, Crawley, Redhill, Mitcham, Beckenham, Merton, Orpington, Carshalton, Coulsdon, Sevenoaks, Swanley, Bromley and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Tandridge, England
Latest outage, problems and issue reports in Tandridge and nearby locations:
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@JohnKingscott @virginmedia As an IT manager for Her Majesty’s Treasury I find it annoyingly ironic that my role now involves governing their hybrid video calls but I can’t actually join any because my broadband is down. Ridiculous. I’ll be discussing compensation for loss of service with the area manager
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia My internet is still down more than 24 hours now this is ridiculous
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@jaykayred @virginmedia Your never get loyalty off them I was lucky enough to move to sky and to be fair they are pretty good at looking after customers
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Can you see if fix eta for fault F09107079 is Monday 12th July please
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Omg this is ridiculous this has been since the 18th June.. I have such poor connection and I am wfh ? An engineer appointment to my house was booked but virgin cancelled? I can’t carry on like this for another week?….
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia They said this issue is affecting my connection as I seem to be connecting to 5 something not 2.4 ghz can anyone help.
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jackie wilkin
(@jaykayred) reported
from
Merton, England
Why don’t companies offer deals for long standing customers not just new? Been with @virginmedia for 25+ years, started back when it was Telewest; want to downgrade, deal I am looking at is £37 for new customers, same package for me is £69. Where is customer loyalty rewarded?
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Kyle S
(@KyleSew2112) reported
from
Bromley, England
Virgin media is ****, not cable #thismorning
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Caz_Bolt
(@Caz_Candiboots) reported
from
Bromley, England
Sure someone having a fricken laugh, now the line dead... Anyone on #virginmedia in the orpington area having trouble with their land line?.
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Ethan Truss
(@bludogsix) reported
from
Croydon, England
@virginmedia thank you for sending out an engineer after the previous two couldn't fix our ongoing issue, but it would've been nice to have gotten a text or more than one call from an unknown number to confirm whether or not they are actually coming x
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Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia my tv and broadband dropped out about half an hour ago. cant get through on the phone cos says office is closed and online help link connects then disconnects. no way of getting assistance.
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F009165729. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 17/07/2021 20:00:00
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Rob and Nat
(@ratandnob) reported
from
Bromley, England
@virginmedia do you think you could actually repair the broadband and TV fault in the BR2 area? It’s been off for nearly 24 hours now and the fix estimate keeps getting put back. I might hold off the my next direct debit….sound fair?
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!
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Mary
(@kanyonatic) reported
from
Sutton at Hone, England
@virginmedia All anyone can say is there is an issue and it’s being fixed but they don’t know when
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Claire Newton
(@c_vanadium0509) reported
from
London, England
@virginmedia any updates on the outage in SE London? What is the eta for resolution?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Goddard
(@MidSportsMedia) reported
Is Virgin Media's website and webmail service busted?
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Francesca Carubia
(@francinicarubia) reported
@goldenfleece72 @virginmedia Same here! Just rebooted but still have the issue!
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Andrée & Smudge
(@Glouc123) reported
@virginmedia Catch Up and On Demand once again not working in Bristol - again.
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Coach's Hotline
(@CoachsHotline) reported
@virginmedia website down ?
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A
(@ArmanMi01147597) reported
@virginmedia Yes exactly this is due to the fact virgin media is not price matching. So how long will it take ? Also technically it is a new customer as the account holder will be under someone elses name.
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bernard
(@zI4ltY6GUpw74AE) reported
@virginmedia why cant I access my virgin media emails? It keeps on saying offline. Also I cannot access any virgin media websites including service status. Is there a problem?
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Daniel Ferris
(@dannyboy_ferris) reported
@virginmedia you’re an absolute joke of a company! WIFI down AGAIN! Pisstakers. First to moan if someone doesn’t pay a bill, but can’t do anything if your ****** service goes down!
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Sharon Irving
(@TheFuzzCatBitz) reported
@virginmedia you appear to be down, wanted to check service status but the virgin media site appears to have fallen into a black hole
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Stu
(@BeardedStu) reported
anyone else @virginmedia tv go app not working ?
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Karen Sykes
(@karenlasykes) reported
@virginmedia our on demand service is down and can’t get on your website to report?!?