Virgin Media outages and service status in Tandridge, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Tandridge, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 2, 9:53 AM GMT+1.
- Internet (69%)
- Wi-fi (19%)
- Total Blackout (5%)
- E-mail (2%)
- TV (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Tandridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tandridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Tandridge, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Crawley, Bromley, Sutton, Mitcham, Redhill, Caterham, Tadworth, Purley, Orpington, Carshalton, Surbiton, Epsom, and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 13 minutes ago |
|
Croydon
|
Internet | 2 days ago |
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Croydon
|
Internet | 3 days ago |
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Croydon
|
Internet | 3 days ago |
|
Crawley
|
Internet | 3 days ago |
|
Croydon
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Tandridge, England
Latest outage, problems and issue reports in Tandridge and nearby locations:
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๐ฐ Brooks ๐ฐ (@AntonBrooksAMB) reported from Merton, England@virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue
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(An)TonyM ๐บ๐ฆ (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!
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Tim Hyson (@timhyson) reported from Bromley, England@virginmedia 20 hours of being passed around your customer โcareโ teams and no progress. And yet I doubt this is even close to a record.
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๐ฐ Brooks ๐ฐ (@AntonBrooksAMB) reported from Merton, England@virginmedia Why is it taking so long for an engineer to genuinely fix the issue?
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Mike Fuller (@ninepine) reported from Banstead, England@YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.
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Dr Mantis Toboggan M.D. ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ ๐ช๐บ (@DazzlingHamster) reported from Merton, England@virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.
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Janet E Baldwin ๐ธ (@JanetEBaldwin) reported from Sutton at Hone, England@_andy_pandy_ @virginmedia Outrageous ๐ฑ Iโd cancel my subscription.
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Dr Mantis Toboggan M.D. ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ ๐ช๐บ (@DazzlingHamster) reported from Merton, England@virginmedia Your status and service checkers arenโt working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs
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DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia No as I look after an elderly lady with parkinsons on Thursdays which means she doesn't get to get out of the house if I don't see her. So it's booked in for Friday. What help doninhave till then? Or reimbursement? I'm free every day after 3pm & I'm free Tuesday all day
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R. Aaron (@aaronuart) reported from Merton, England@virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!
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Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, EnglandAfter a mammoth session on the phone to 6 of your departments to arrange interim broadband given your service failed in Nov. & won't be fixed to March I spoke to a helpful chap called David in the Customer Care Dept before I was cut off. Can you help reconnect me @virginmedia ๐๐ป
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๐ฐ Brooks ๐ฐ (@AntonBrooksAMB) reported from Merton, England@virginmedia I work from home and have other work to do which all requires an internet connection. I really should not be having these problems for almost 3 months now. It is impacting my work a whole lot
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DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia I've got no internet and calling 150... Says offices are closed?! Can't access live chat! Won't let me log in! What awful customer service is this?! How do I get through to someone??
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bob plane ๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐บ๐ฆ (@planey10) reported from Crawley, England@virginmedia currently waiting half n hour to transfer to a agent from your complaints team !! Through your complete incompetence I have to waste my time your service is shocking
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Philip ๐ฆ (@Phil_Swallow) reported from Croydon, England@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Philip ๐ฆ (@Phil_Swallow) reported from Croydon, EnglandThereโs a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - itโs expensive but the only thing it can do without going out of service every few minutes
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๐ฐ Brooks ๐ฐ (@AntonBrooksAMB) reported from Merton, England@virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and โfixโ it again. Itโs a shame because you guys really donโt care. Since June my internet has been on and off like this
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Mark ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@WhiskyOneIce) reported from Sutton at Hone, EnglandBe careful if you ever want to cancel a @virginmedia account, I wrote to them, twice as per their T&C because you can never get through on chat or phone, they deny receipt of letters because you cant send recorded delivery so they just keep sending bills and chasing payments
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traymca ๐ (@traymca) reported from Worcester Park, EnglandProblems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond Watts (@raydwatts) reported@virginmedia I have still recieved no response from your help team
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Shaun (@shauny67) reported@QxPain_ @virginmedia Turn off router, turn off all devices connected via WiFi turn on router & bring up each device at a time & check WiFi & distance then will find which device is causing the issue. A router only has a certain distance will need a pod if drops out due to distance
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Peter (Just Drink Rioja) ๐ฌ๐ง (@The_Baron_X150) reported@virginmedia Good morning. My TV 360 box is stuck in an endless boot loop. I tried to get this sorted via your on-line chat yesterday evening but that system did not deliver. Happy to share details later. Iโve been holding on your 150 phone line for half an hour. Please help
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G ๐บ๐ฆ (@gideon_) reported@virginmedia another broadband outage in North Manchester?? At what point are we legally allowed to leave contract due to the amount of issues? Please advise
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Philip Mackey (@PhilipMackey2) reported@VirginMediaIE Day 10. Literally have no words left to describe how inept Virgin Media are. No tv service for 10 days since we moved home & had media connect technician set up our broadband (which works!) & our tv service,which spectacularly does not.
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rhi (@travichughes) reported@j_ball13 @virginmedia our files or something so we couldnโt even join back on that network
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Shaun (@shauny67) reported@QxPain_ @virginmedia You said router with ethernet under the pc, is the pc connected with eithernet or WiFi as if both this will cause a loop back if on the same network and hence why WiFi is not working. For best rest result connect the pc via ethernet & phone to WiFi
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Arren Davey (@ArrenDavey) reported@virginmedia spent 3 hrd online sorting renewal . Virgin rang me daily for 2 wks (while at work). Told them contact them. 3 hours on chat, still wasnโt resolved. raised a complaint. Renewed via link but sent 3 sets of Order docs. Need help
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Jags Arthurson (@JagsArthurson) reported@briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong
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Cmdr Anaander Miaani (@philbigdog) reported@virginmedia my neighbour has Gigabit fibre with you, their house is 20 feet from mine yet you claim I cannot be connected to the network. Please contact me on how I can fix this ludicrous error.