Virgin Media Outage Report in Swanley, Kent, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Swanley come from postal codes BR8.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Swanley, Kent, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Swanley, City of London, Stepney, Hackney, Bromley, Croydon, Dagenham, Beckenham, Bexleyheath, Poplar, Waltham Forest, Ilford and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Wi-fi | |
| Swanley |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
-
S Dyett Gicquel
(@LGuard123) reported
from
Islington, England
@virginmedia Brilliant & I appreciate your help
-
S Dyett Gicquel
(@LGuard123) reported
from
Hackney, England
@virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!
-
carla morris
(@CarlaMorris18) reported
from
London, England
@virginmedia personal line breached,customer service a joke told me i cant log complaint, 29 yrs with you and told wont call me back !!!
-
Germán López-Campos
(@Sherm4nLC) reported
from
Camberwell, England
@virginmedia It seems there are some issues in SE22, could you confirm?
-
Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
-
Lauren Payne
(@laurenbubs51) reported
from
Bromley, England
@virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!
-
Kathy Miller
(@KathyMi25429227) reported
from
Croydon, England
@virginmedia Please do......Please.. no email reply from CEO yet. Refund? I've lost money due to Virgin's recent appalling service
-
SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia But the service page is saying there isn’t an issue - so how does that help?
-
Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia Thanks. Looks like estimated fix is 12th January which will be nearly a week.
-
𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
-
David Carpenter
(@dizzleeducation) reported
from
Bexleyheath, England
@GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@TracyWoodley4 @virginmedia @Virgin Their service has certainly gone down hill and this issue with the call centre is a complete farce. If they can't even get their own internal systems sorted as a telecomms company what hope do we have? My contract is up in March and I will defo be leaving Virgin.
-
Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.
-
Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
-
Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia is there an estimated fix time for E18, please?
-
Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
@virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .
-
Nancy S
(@mizznansea) reported
from
Aveley, England
@virginmedia I've been having problems with my phoneline and it is currently dead. An engineer came on Friday but its still not working. Charges have also been appearing on my phone bill for calls I have not made. This has happened twice since November.
-
Chloe
(@chloehester) reported
from
Islington, England
@virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.
-
Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@virginmedia What happens is when I connect to the @TicketmasterUK app from the priority app, it offers no option to actually purchase. @TheO2 suggested clearing all cookies and cache. The issue with that is passwords have to be re-entered for almost every app. There must be a better way
-
dmxcrew
(@dmxcrew) reported
from
Islington, England
@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Hiraeth PhD 🏴
(@HiraethX) reported
@virginmedia The new customer was recommended to you by me ... they contacted you because of my referral. Being a bit absent minded referral details were omitted... as a new customer it's unfortunate for him to miss he offer.
-
Dat Raider
(@DatRaider) reported
@virginmedia I did the test and it said there are known issues. I have to wait 24 hours before I book an engineer. I want to book one right away.
-
HANCOCK
(@HANCOCK_XD) reported
@virginmedia yup issues over wired connection, i have the hub 4 in modem mode and it says no connection issues, i've tried the pinhole reset also
-
AdelanteGuy
(@AdelanteGuy) reported
@virginmedia Virgin Media WiFi playing up? We’ve heard Virgin Media users are having trouble with WiFi Connection and Internet Speeds. Here’s a quick and easy fix: • There isn’t one • Did you really think there was a solution? • Don’t be such a fool, at Virgin we don’t care!
-
alex boyle
(@alexboyle83) reported
@virginmedia I'm helping a service user cancel her subscription as she is vulnerable. And needs support with tasks such as these.
-
kyle_mallory
(@kylemallory8) reported
@virginmedia What a load of shite your Wifi is. Paying for 500mbps and getting nowhere near. 100+ complaints later and still nothing. Definitely going to start looking else where. Sick of 'Drop us a DM' and then do **** all about it.
-
Dat Raider
(@DatRaider) reported
@virginmedia It didn’t specify. The automated system just said it has detected an issue whilst it scanned the system
-
Ramona R
(@RamonaR159) reported
@virginmedia It seems to only be a strong signal within a few feet of the box
-
The Geenie
(@TheGeenie) reported
@virginmedia Ye sort out ye internet so it doesn’t go down 24/7 365
-
michelle marshall
(@iamMMarshall) reported
@virginmedia moved home in Jan. requested transfer of all services (incl tel nbr). found out my nbr had not been been ported. raised complaint but closed with no resolve on 19 Feb. still going rd in circle. wd like 2 know if i can get nbr back or raise loss of business claim