Virgin Media Outage Report in Beckenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Romford, Hackney, Harringay, City of Westminster, Newham, Dagenham, Hampstead, Croydon, City of London, Southwark, Ilford, Paddington, Islington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Romford |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Richard Wynne
(@RichWynne1979) reported
from
Hackney, England
@virginmedia Still terrible . Currently using 4G in my living room
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Tariq Khan
(@Vintage_gent22) reported
from
Poplar, England
@HugoBaritone @virginmedia You should be able to get money back as they should be providing a good service, I have worked in this sector before
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia broadband is down yet again in NW5 (area 15) and service status says no issues. No way to escalate this and no idea of what the problem is. Help, my service keeps disappearing.
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Basel Mahmood
(@basel_mahmood) reported
from
Merton, England
Let me guess. @virginmedia is down again.
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Tim Naik
(@Timnaik) reported
from
Camberwell, England
@virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@virginmedia I tried all that, the bloke on the phone told me an engineer would be the only one who could fix it, surprisingly it started working after a few hours, don’t have much confidence in your tool or your help desk! Neither seems to know what they are doing!
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia thanks for ******* the phone line the other week. However, it has stopped working again. Grateful for a speedy fix please!!!
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Modern Eccentrics
(@ModernEccentric) reported
from
Hackney, England
@virginmedia every afternoon this week we’ve lost our internet connection... no excuses, no response, your service is not adequate or acceptable!
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Joana
(@joana_ferreira1) reported
from
Sutton at Hone, England
@virginmedia I've been without broadband this past 2 days😤its been weeks of instable Internet and now it doesn't work at all.I contacted customer service that always tell me that a engineer its solving the problem but still no Internet
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
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Bhavani Vadde
(@BhavaniVadde) reported
from
Wandsworth, England
@virginmedia It has been ONE & HALF MONTHS trying to sort an issue. U r still billing me even tho I’ve given notice. Deadline passed for deadlock letter over my formal complaint. I have every sympathy re the Covid situation but this is the TERRIBLE customer service despite that
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is ******* ****, sort it outttt
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@DrEMcNaught @virginmedia They have the worst customer service I have ever known
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
Just tried ringing @virginmedia to find out why our broadband isn’t working for the second day and there’s nobody there as it’s out of office hours! Ffs! What kind of service is this! 🤔
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Nuno Lopes 🦦🏳️🌈
(@NunoEd) reported
from
Lambeth, England
@virginmedia My internet keeps dropping (right now for instance) and it’s been like this for since I signed up (2 months). All my neighbours have been complaining about the same. During a period when I need my internet almost at all times it’s letting me down and making me lose business
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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Miguel
(@agathodaimonix) reported
from
Hackney, England
got a phone call from a representative of @vmbusiness told them that I won’t talk to them unless they provide an email so I can track who I am talking with. the response: goodbye and hang down. Virgin Media Business customer care is the worst I ever experienced.
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karen
(@karlea45) reported
from
Camberwell, England
@virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia Not now that we have invested in a £300 mesh WiFi system so we can get WiFi across the house as the router is pointless. And apparently the issue is with the infrastructure in the Sotih Croydon area so intermittent broadband is to be expected 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Q
(@Q37534682) reported
@virginmedia Wireless internet is down but ethernet is fine? No lights green lights are on. Help?
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celine dunne
(@CdDunne) reported
@virginmedia you've once again surpassed yourself with bad connectivity. My WhatsApp has stopped working and its telling me that YOU are blocking it from working.
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Diana V 🇮🇹
(@Queenof_Speed) reported
@virginmedia WiFi not working. Says I'm connected but says no Internet access. What's going on. Am in MK41 7RS area. Can't check service status, your website is down
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debbie banfield
(@debbiebanfield) reported
@virginmedia i I’ll was just in the middle of a chat and the website went down. I still need to talk to someone regarding my bill
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Helen Hilliard
(@HelenHilliard4) reported
@virginmedia Massively let down by virgin. Daughter on the verge of a nervous breakdown. Totally and utterly hacked off. Constantly promised emails and calls that never happen. Useless is sn understatement
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Ade Mitchell
(@AdeMitchell) reported
@virginmedia I can't check the service status web page as it isn't available due to work being done on it. You should really know this. 🙄
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john o'neill
(@jono_one) reported
@virginmedia Then the second time someone picked up the person wouldn't help me or let me speak to a supervisor
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Oli Mortimer
(@olimortimer) reported
@virginmedia Bit poor that you don't compensate under 48 hours, especially with people relying heavily on 100% uptime due to working from home. Maybe give a bit more notice than the evening before downtime is planned, to allow customers to prepare?
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Sarah Miles
(@misssmiley32) reported
@virginmedia I have just called the number and there is no known issues in my area, so how come I don't have Internet? I have reset the router as well so please don't ask me to do that.
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Aaron Irvine
(@Aaron_PS3) reported
@stevenhickman91 Virgin media is down here.