Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, Poplar, Mitcham, Southwark, Welling, Bromley, City of London, Orpington, Westminster Abbey, Tower Hamlets, Lewisham, Merton, and Beckenham.

City	Problem Type	Report Time
Croydon	TV	14 hours ago
City of Westminster	Internet	18 hours ago
Croydon	Wi-fi	2 days ago
Poplar	TV	2 days ago
Poplar	Internet	2 days ago
Croydon	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Miss Toppin (@Miss_Toppin) reported 2 minutes ago from Croydon, England

  @virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.

• 
  Claire Champion (@Champion3Claire) reported 4 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Baz, Wacky worm! (@mobiusb2) reported 5 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Nick Tippett (@nicktippett) reported 10 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Miss Toppin (@Miss_Toppin) reported 10 minutes ago from Croydon, England

  Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

• 
  Jane Common (@JaneCommon) reported 17 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Baz, Wacky worm! (@mobiusb2) reported 18 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  R. Aaron (@aaronuart) reported 22 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Shasa Colson (@THE_COLSON) reported 23 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 28 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 34 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 36 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Claire Champion (@Champion3Claire) reported 38 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Deli (@DelDelovely) reported 45 minutes ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

• 
  Andee Byford (@BobCratchitt) reported 52 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  A voice only (@Avoiceonly2) reported 53 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Illy Mus 💙 (@illymus) reported 56 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Mrs R (@KateRenton) reported 58 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Alex (@ameehan71) reported 59 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Phil ******* (@SustyPhilC) reported 60 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Addy (@iadnan9) reported 20 seconds ago

  @virginmedia @HawtinStewart Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.

• 
  Karen Cheney (@loubylou60) reported 2 minutes ago

  @virginmedia your customer service is abysmal- sort it out

• 
  Jazza (@jmilprint) reported 5 minutes ago

  @sharonmariahall @virginmedia I've never had a problem with them, consistent fast Internet, TV works fine. When I thought of leaving they gave me a reduced price all done through Whatsapp.

• 
  Karen Cheney (@loubylou60) reported 5 minutes ago

  @virginmedia - so you’ve just cut me off after speaking to one of the operatives for 35 minutes. Terrible service

• 
  Alloqui Strix (@AlloquiStrix) reported 7 minutes ago

  @virginmedia Estimated times were given on Thursday as 17th to fix. Friday 10th at 8am it said 18.00 on that day. 20 mins later it said 17th again. You need to sort out the messaging. I'm burning through my mobile data as a result of your self inflicted outage (it was an upgrade I was told

• 
  Connor (@ConnorH_20) reported 7 minutes ago

  @virginmedia Intermittent signal in your area for days now. Keep disconnecting and connecting, and extremely laggy. Awful Broadband.

• 
  dragons are cool (@motherpeacher) reported 8 minutes ago

  @virginmedia why is ur customer service so bad, I've been on the line for an hour and nobody bothers to answer, typical really, u take our money and provide terrible service!!!

• 
  Cyberbob1uk (@cyberbob1uk) reported 8 minutes ago

  @virginmedia what kind of tin-pot internet service are you providing? Broadband outages for multiple hours on April 4th, April 6th and now today, April 12th

• 
  Ruth Payne (@ruthmpayne) reported 9 minutes ago

  @TelfordMemories @virginmedia We’ve had no WiFi whatsoever for the past 48 hours now in Birmingham B16, awful customer service from the call centre too!

• 
  lindsay (@LPorro123) reported 14 minutes ago

  @virginmedia help since we received our new control with Atlantic the box link is not working , keep ringing your help desk and either get put on hold , told will ring back or booted off help please thanks