Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: City of London, Croydon, Southwark, Poplar, City of Westminster, Bromley, Mitcham, Purley, Orpington, and Carshalton.

City	Problem Type	Report Time
City of London	Internet	60 minutes ago
Croydon	Internet	2 hours ago
Croydon	Internet	1 day ago
Southwark	Internet	2 days ago
Poplar	Total Blackout	2 days ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Catt Hurman (@catt_hurman) reported 1 minute ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Befitat50 (@befitat50) reported 3 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Kay Bak (@kaybaka) reported 8 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  anne hill (@gorgeousuk) reported 8 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 13 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 13 minutes ago from Merton, England

  @virginmedia Why is it taking so long for an engineer to genuinely fix the issue?

• 
  Mrs R (@KateRenton) reported 16 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 17 minutes ago from Merton, England

  @virginmedia The internet is not working

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 25 minutes ago from Merton, England

  @virginmedia Many complaints have been raised and we have tried to leave the contract due to the complete lack of anything beneficial to actually fix our broadband. Of course I’m not having a a go at you but your customer service team is very bad. They don’t care about actually helping 👍🏾

• 
  Jane Common (@JaneCommon) reported 27 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 35 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Fiscally Unstable Cam (@DxpTheFirst) reported 41 minutes ago from Lambeth, England

  @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

• 
  mark (@PieFaceMark) reported 46 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Kerry Vaughan (@Boubs1985) reported 47 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  JJ Hazan (@HazanJJ) reported 50 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 51 minutes ago from Merton, England

  @Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling

• 
  Declan Higgins ☘ (@declan1968) reported 54 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Philip 🦅 (@Phil_Swallow) reported 55 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Befitat50 (@befitat50) reported 56 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 56 minutes ago from Merton, England

  @virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and ‘fix’ it again. It’s a shame because you guys really don’t care. Since June my internet has been on and off like this

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Have it (@madforit00) reported 4 minutes ago

  @virginmedia Had very good service for many years , however I’m due a refund which has taken over 6 weeks, many phone calls , They have lost 2 cheques in the post , been told refund been processed 3 times 3 weeks ago, And still nothing , with sky now great

• 
  rhi (@travichughes) reported 6 minutes ago

  @j_ball13 @virginmedia our files or something so we couldn’t even join back on that network

• 
  Jo (@joannetpjo) reported 13 minutes ago

  @virginmedia @lovelylisaj You are the worst company virgin media!

• 
  Stephen Old #FBPE (@StephenOld) reported 15 minutes ago

  @thenorth4theeu @virginmedia I tried to change a few years ago but they made the process impossible. They sent me texts instead of emails and no other providers will deal with Virgin directly. They have just been fined for their poor customer service, I think. They don't even reach basic standards of decency

• 
  Adam Golightly (@Adam_Golightly) reported 19 minutes ago

  @virginmedia tactics again charging elderly mother in law £149 a month basic TV pack 1 hour on phone 2 sort tried sort own pack after 17 years with virgin kept on hold for another 30 mins before hanging up and didnt call me back. Disgusting company customer service practices.

• 
  Vikram (@VikramRajpara09) reported 21 minutes ago

  @virginmedia I have sent you a private message. A rep rang me on WhatsApp just now to tell me: “Internet is down. It will be back up tomorrow.” I explained IN DEPTH the issues to which I was dismissed to be told you’ll recieve compensation as good will. Good will?? I’m a paying customer

• 
  MakkaZilla (@MakkaZilla) reported 25 minutes ago

  @virginmedia I moved back to you 6 months ago, and until recently things were going okay. But I've just lot service again, I've lost count of how many times we've lost connection in the last 2 weeks or so. What on earth is going on???

• 
  VB (@Vincent2455) reported 25 minutes ago

  Received a text from @virginmedia asking me to return an unused device or they will charge me for something I did not request. Made the mistake of calling for address stickers for the return item. Big mistake!! No support! No idea. No stickers. How will this play out in court!!

• 
  LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported 26 minutes ago

  @virginmedia Sort this problem you have up and down the country With both broadband and TV Cause it needs to be fix ASAP

• 
  pxk (@paynexkillerYT) reported 26 minutes ago

  Internet is down AGAIN. @virginmedia