Virgin Media outages and service status in Beckenham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Beckenham, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 28, 9:02 AM GMT+1.
- Internet (64%)
- Wi-fi (19%)
- Total Blackout (7%)
- E-mail (6%)
- TV (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Beckenham, England
The most recent Virgin Media outage reports came from the following cities: City of London, Croydon, Bromley, Southwark, Orpington, City of Westminster, Warlingham, Poplar, Thornton Heath, Purley, and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Internet | 2 hours ago |
|
Croydon
|
4 hours ago | |
|
Bromley
|
Internet | 13 hours ago |
|
Croydon
|
Wi-fi | 13 hours ago |
|
Southwark
|
Wi-fi | 15 hours ago |
|
Orpington
|
Internet | 15 hours ago |
Nearby cities with recent reports
7 recent signals
5 recent signals
3 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Philippa Rooke (@Flipringer) reported from Bromley, England@virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?
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Vincenzo Rampulla (@vmrampulla) reported from Poplar, England@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandTime to ditch @vmbusiness I think, unreliable service & weak support
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Philip 🦅 (@Phil_Swallow) reported from Croydon, England@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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Raynes Park Lib Dems (@RPLibDems) reported from Merton, England@virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.
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Tim Hyson (@timhyson) reported from Bromley, England@virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.
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Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, EnglandGreat to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom
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🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England@virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and ‘fix’ it again. It’s a shame because you guys really don’t care. Since June my internet has been on and off like this
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Mr. Whizz (@wysiwyg100) reported from Lambeth, England@virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch
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#TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England@virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!
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Fiscally Unstable Cam (@DxpTheFirst) reported from Lambeth, England@virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.
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Phil ******* (@SustyPhilC) reported from Merton, England@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported@TVKev Omg that's all we need. It's bad enough talking to a bot when you phone companies like Virgin Media. Sorry I didn't get that. My response whilst going nuts. Human please NOW! How the hell are the elderly and vulnerable supposed to cope with this?! Human receptionists NOT AI.
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DaZzA (@aLpHaDaZzA) reported@ArtTed___4 You are obviously not a @virginmedia customer then!
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Yahya (@YxhyaLFC) reportedCheers @virginmedia Internet been down for hours with no fix even tho sent a text to say it has
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Copa Mundi (@BigDaddiWard) reported@fred_fre @virginmedia @villa4ever29 Same, getting the CS2004 signal error since the storm last night.
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GW (@GGWilliams72) reported@virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻
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D (@dh164481) reported@thetvroom Same issue on virgin media
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sharon thomson (@ShrnThomson) reportedOut of curiosity @virginmedia why are you not replacing my router that you have said has a fault which I only know about because I asked you for help but a colleague of mine was contacted & had his router replaced with no problems? I understand part of the problem is my fault
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john (@jhargie4) reported@o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer
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Kevin Muldoon (@KevinMuldoon) reported@virginmedia has to be the worst ISP in the UK. Currently raising a CISAS complaint against them due to how they're terrorirising my elderly mother. May have to take this to small claims too as it's impossible to speak to any UK staff who can resolve anything.
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𝙱𝚊𝚢𝙹𝚊𝚢𝚉𝚞𝚜🥀 (@BayJayZus) reported@virginmedia @moonpeach212 And what an absolute joke your customer service has become! I can't believe I am paying for this sh¡t!