Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Mitcham, Hampstead, Dagenham, Wembley, London, Tower Hamlets, East Ham, Ealing, Coldblow, Streatham, Leyton, Welling, Newham, Fulham and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Wi-fi | |
| Hampstead |
Wi-fi | |
| Dagenham |
Internet | |
| Wembley |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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James Mc
(@jimmymc) reported
from
Bromley, England
@virginmedia So, despite me spending an hour on the phone persuading you that I am not moving house just yet.. I wake up this-morning to find I’ve been disconnected anyway. And I’ve been hung up on once already while being transferred to the movers dept. Shocking service.
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Ash Powell
(@theashpowell) reported
from
Bromley, England
@virginmedia Yes, have checked service status - no issues. Done factory resets on our router to no avail. Our broadband has been dropping out every 10-15 minutes for the past week making it impossible to work from home.
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Hadi Taheri
(@persianuk2017) reported
from
Kensington, England
@virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
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dj bosher
(@djbosher) reported
from
Kensington, England
Wifi fail incoming, **** you virgin media
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RThomas
(@Mr_RThomas) reported
from
Lambeth, England
@virginmedia why don’t you allow for your users to delete all saved shows at the same time rather than 1 by 1 😖 that’s really bad UX
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𝘾𝙝𝙖𝙧𝙡𝙞𝙚 𝙏𝙖𝙮𝙡𝙤𝙧
(@CharlieTubs) reported
from
Whyteleafe, England
@virginmedia service has been SHOCKING recently and wifi down AGAIN in CR3. When will it be up and running again??
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Craig Glenday
(@craigglenday) reported
from
Camberwell, England
@virginmedia Resolved now, thanks. Not easy to cancel a V Mobile contract, & not at all clear on the site (I get it, you don’t want to make it too easy for customers to leave, but it was all going a bit Kafka!) The Virgin Media customer experience, on the other hand, was vastly more pleasant!
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
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James Mc
(@jimmymc) reported
from
Bromley, England
@virginmedia Yep. I asked to start a complaint, to which I was told I problem.. and guess what.. no-one’s been in touch. Been constantly with you since ‘96 through Nynex, C&W, NTL, Virgin Media. Think I deserve more loyalty than I’m getting.
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.
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𝘾𝙝𝙖𝙧𝙡𝙞𝙚 𝙏𝙖𝙮𝙡𝙤𝙧
(@CharlieTubs) reported
from
Whyteleafe, England
@virginmedia it has said ‘no problems detected’ despite the fact that multiple people on local facebook groups are having the same issue. Other down detector websites have also noted issues so there must have been some outage this morning in the area?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.
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Maisy Ray
(@mun2010cr) reported
from
London, England
@virginmedia why is the broad band service not working. You said you sent the link remotely and should work in 10 minutes and it has not worked. Please sort it out #virginmedia
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@danmac50 @virginmedia We won’t know. Internet down. Has been for about 4 years.
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Ash Powell
(@theashpowell) reported
from
Bromley, England
@virginmedia Any chance of a follow up on this? Our internet is consistently dropping out meaning we are unable to work. There are no service issues in our area yet this issue is continuing.
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𝘾𝙝𝙖𝙧𝙡𝙞𝙚 𝙏𝙖𝙮𝙡𝙤𝙧
(@CharlieTubs) reported
from
Whyteleafe, England
@virginmedia they’re coming on Christmas Eve so hoping only a couple more days before the issues are sorted
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Yao Song Ng
(@notquiteYao) reported
from
Croydon, England
@virginmedia I want to leave. I really want to leave. Your first customer agent was good, your second agent (cancellations) was rude, and the third (technical) was plain useless. I can’t afford your service, I suffer severe depression, and I can’t keep spending 45mins doing this
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Maisy Ray
(@mun2010cr) reported
from
London, England
Virgin media what’s happening to broadband services. Your remote access is not working. #virginmedia
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia All seems slow for a 500mb services you did a 30 day test and sent me a letter and you agreed it was not up to speed. All WiFi is slow even with the new router. I read online a lot of people saying your router are not good compared to others I have a apple time machine I can use?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Hawkins
(@superssonic) reported
@virginmedia why have a service status page that says no issues when i have no internet yet again and then run the test and it says fault in the area cable. You are a bunch of liers. 6 months ago this was reported but you take money every month. How is this legal
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Sanctimonious Bore
(@WeeBloz) reported
@virginmedia new customer here working with what looks like old kit (wall socket) - think I need an engineer visit to help with installation. How can I arrange?
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Prince Balwantsingh
(@PBalwantsingh) reported
@virginmedia I never got the speed Which I pay! And the aggressive impatient technicians think they are the Gods of technology! Think folks I have 50 years experience! WHY I STAY? Only two networks available! The other monopoly and their technicians were the most proud and arrogant now gone
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Dan Cooper
(@DanCoop76060834) reported
@virginmedia installation date delayed by over 2 weeks - how can you expect a modern family to accept this? My wife works from home and is spending a fortune on tethering data. Complaint opened but no one seems to be bothered. Who can help now? OFCOM?
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Brian Booth
(@BrianBo54982288) reported
@virginmedia No not a thing and the issue as been going on since October
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Martin Jacobs
(@MartinJ56482534) reported
@virginmedia so I've had issues with my broadband streaming my oculus 2 and amazon prime on my TV at the same time. I have the premium package (over £100 a month) and still my movies on virgin pause and buffer every 15 secs. Cust/Serv automated. 4 weeks with iron age service 🤔
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Dan Cooper
(@DanCoop76060834) reported
@virginmedia 3rd Feb complaint was raised. Not even going to waste my time trying to get through to live chat again - countless hours already spent to no avail. When will the complaint be looked into? Is there a maximum timescale for complaints to be followed up on?
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Helzington
(@HelzJ) reported
@virginmedia your broadband service is absolutely awful. I had dial up faster than this 20 years ago
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Richard Malec
(@Richard_Malec) reported
@virginmedia No it’s ok I got through on the phone and they did some signal adjustments. Seems ok now.
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Jacob Clarke
(@Jacob1_1Clarke) reported
@virginmedia has got to be one of the worst internet providers we’ve had. WiFi is down and for the past month I’ve spent more time using my 4g because it never seems to connect to my phone. All the family have had issues with this as well. All in all not too happy at the moment.