Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Hammersmith, Camden Town, Waltham Forest, Hackney, Newham, Paddington, Southwark, Tower Hamlets, Islington, City of Westminster, Croydon, Ilford and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| City of London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Bloom The Cat
(@bloomthecat) reported
from
Hackney, England
Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice
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Deano
(@Deano1969) reported
from
Wandsworth, England
@virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?
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Max Osiris
(@themaxosiris) reported
from
Sutton at Hone, England
@virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia down in se6 london? Can't access to your site even from the mobile
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Dr Mantis Toboggan M.D. 🏴 🇪🇺
(@DazzlingHamster) reported
from
Merton, England
@virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.
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JoelTheEntertainer
(@EntertainerJoel) reported
from
Redhill, England
@virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.
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Tom Curtis
(@cpfctom99) reported
from
Sutton at Hone, England
******** is wrong with Virgin Media broadband?
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djbhammer
(@djbhammer7) reported
from
Crayford, England
@virginmedia Another fraud call today to my virgin landline, third one this week. No. that rung was 01202 684483. Claim to be calling from your technical team about slow broadband speeds. Please can you investigate as don’t understand why I am getting these calls of a sudden.
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia broadband down - can't even sign in to my account to check status etc
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YVETTE OBERTELLI
(@YOGACTIVEYOGA) reported
from
Romford, England
@virginmedia service is appealing in area 22 bo internet connection for 4 days out of 5 now: can't work from home. Been a customer for over a decade USING THE SAME ROUTER as the only thing you "upgrade" is your bills not your services ... very disappointing !
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?
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Ken Smart
(@ken_smart) reported
from
Bromley, England
@virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?
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Jamal.
(@JXMSZ) reported
from
Croydon, England
RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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thefierychef
(@thefierychef) reported
@virginmedia @shazcow55 @virginmedia None of my channels are working at all Zero. Shows as channel not authorised message wtf is that about?
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Dave Howard
(@davehoward1965) reported
@virginmedia Mmm now it seems broadband is now down. Virgin have been great for Internet for me in the last 5 months after joining from Sky. Let down now 😒
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Andrew
(@secretandrew56) reported
@JohnnyTortoise @Seons_Le @virginmedia Exactly....and call 150.and they hang.up.on you!
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Sarah Martin
(@sarahmartin0312) reported
@virginmedia Still having issues and error codes…..any update??
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Antony
(@_woody4444) reported
@virginmedia I hope so I moved out of my address in may 2021 and cancelled the virgin account I’ve tried and tried with phone calls emails and letters of complaint but all to no avail I’m still being billed for the service and find it impossible to speak to anyone in the uk regarding this
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Suzie
(@suziemfuller) reported
@butterworthj1 @virginmedia They would never do that. Not like NTL days when they gave you films free for a month to say sorry. I wonder if Richard Branson has sky lol
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words
(@words1982) reported
@virginmedia Haha you're jokers. I've text that number in the past never got a repsonse either. Bring on @SkyUK @BT.
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Colin Gould
(@ColinGould2) reported
@virginmedia Shambolic!. No TV, no website, no 150 telephone. No decent communication to customers via Twitter. No response at all re compensation for loss of service. Shambolic!
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Ｊｕáｎ Ｆｅｎｎｓｋｉ
(@JUANFENNSKI) reported
@virginmedia 4 hours on still only 1 channel crap
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Smudj 🏴🏴🇪🇸🇮🇪🇺🇲🇦🇺
(@Smudja4) reported
@ElliottHogg1989 @mandy100271 @virginmedia You sad little **** house