Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 02/11/2026 12:55

February 11: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Wembley, Hackney, Southwark, City of Westminster, Harringay, City of London, Orpington, Poplar, Kingston upon Thames, Streatham, Waltham Forest, Newham and Barking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • derekxgl Derek (@derekxgl) reported from Kingston upon Thames, England

    @virginmedia had broadband issue last Saturday, yesterday, and today. It's totally unacceptable, especially when wfh. Have to get contract cancelled because there is no other choice.

  • willrostron Will Rostron (@willrostron) reported from Merton, England

    @virginmedia having WiFi issues in SW19 - can you let me know when it’s due to be fixed?

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia Nope as am disabled often with no access your service is awful

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia I never opted in so maybe you can do this for me

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia @virginhelp Most importantly I’ll be grateful if you would answer the issue that I cannot get a human to respond. The only time that there is a human option is when one wants to press the button to leave for Virgin.

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia So what exactly is the issue? Details not platitudes please.

  • PhilPhenom Phil (@PhilPhenom) reported from Kingston upon Thames, England

    Anybody elses #virginmedia TV down?

  • PeakeCondition Lisa (@PeakeCondition) reported from Wandsworth, England

    @virginmedia It’s not letting me sign in. Can you check Wandsworth please?

  • TerryF1010 Terry 🦇🦒🦁 (@TerryF1010) reported from Bexleyheath, England

    Afternoon,Placers, although I suspect that we might be a bit thin on the ground today thanks to the Virgin Media outage. And either that bloke is 8' tall or that lady is a Borrower. #APlaceInTheSun

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia @virginhelp I very much appreciate the promptness of your response. Each day but answerphone is suggesting that it’s going to be completed by 3 pm (thats for the past three days) but it never is. In short, I want to know whether the problem’s in my home or “in the area“. Cont

  • PeakeCondition Lisa (@PeakeCondition) reported from Wandsworth, England

    @virginmedia I got through. They made it worse. Now nothing in my house works as wifi is down. They told me they updated some internal software. What?!? Please advise, as I’m in a worse state now than I was before the call.

  • AdrianLiard Ade Liard (@AdrianLiard) reported from Bromley, England

    @virginmedia Apart from a pre-recorded message..Any updates on repairs on BR6 0AE..Outage running to about 3hrs!!

  • 190Colditz 190Colditz (@190Colditz) reported from Sutton at Hone, England

    @virginmedia The Broadband is down in our postcode. Your fault system says there is no fault and asking each resident to log a call out which is nonsense. DM me and I’ll give you full postcode so you can sort it out.

  • EntertainerJoel JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England

    Virgin media services are down my internet is okish! Can’t access to the virgin media websites to find out what’s going on! Only to find out on virgin media tweets that there is a problem everywhere and is currently fixing it as I tweet!

  • LisaPursey Lisa Pursey 💙 (@LisaPursey) reported from Hackney, England

    @virginmedia Hi our service is down in London n16 area. When tried calling it says automatic message that says all our team are busy please try again later no dialling tone just this message above

  • PeakeCondition Lisa (@PeakeCondition) reported from Wandsworth, England

    @virginmedia Every time I’ve called it’s been over an hour before I’ve given up. I just lose the will to live. Do you have an actual customer service that works? When I got through previously, they haven’t provided solutions. It’s a real let down in an otherwise decent offering.

  • AdamJT99 Adam Thomas (@AdamJT99) reported from Bromley, England

    @virginmedia Yes. But that didnt stop you charging me for a full month even though i didn't have service for a full month. Your customer service is appalling, I've complained for years and you make no change or comoensation. You don't care one iota for your customers.

  • chrisbushe chrisbushephotography (@chrisbushe) reported from Merton, England

    @virginmedia I have never opted in so will check data protection to see if it’s even legal to communicate with me unwanted marketing garbage

  • PhilPhenom Phil (@PhilPhenom) reported from Kingston upon Thames, England

    @virginmedia are you aware that your network is down again? #virginmedia

  • Smudg13_ Dom (@Smudg13_) reported from Merton, England

    @virginmedia Really, wonder if this outage will take 6 months like the last faults did to fix?? Time to start refunding money. Poor service, and everyone says American customer service is the best. This is the worst.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ghxstrule Oakley :} (@ghxstrule) reported

    ayo virgin media fix your shitting wifi

  • GreavsieE17 Greavsie 💙 (@GreavsieE17) reported

    Marvellous. Yet another @virginmedia broadband and TV outage. Time to go back to BT I think.

  • Itmustbetruelo1 Itmustbetruelove (@Itmustbetruelo1) reported

    @virginmedia I can't find out if there's a problem in my area, I tried the link you posted for another customer. I can't log in because somehow my password doesn't work. I can't change it because the page to request a new password hasn't worked for almost 9 months, any help?

  • zee_1o zee (@zee_1o) reported

    @virginmedia why’s the broadband down at this hour. Ridiculous!

  • moiness 👩🏻‍🦰Tamara Bumpdeeay 👩🏻‍🦰 (@moiness) reported

    @GreavsieE17 @virginmedia Well over 10 years and not a problem.

  • EllieOfficialxx Ellie Nicole.☆♡ (@EllieOfficialxx) reported

    @virginmedia i don't have broadband since 8pm. London E15. When do you think you gonna resolve the problem?

  • carpycarr Chris Carr (@carpycarr) reported

    @virginmedia green light started flashing on router and now TV and Broadband are down. Followed all online guidance but nothing working. Please can you help? Postcode E17 9LA

  • ChelseyBeesley ChelseyBeesley (@ChelseyBeesley) reported

    Week 3 with no internet. What’s going on @virginmedia Zero customer service. #expensivewithnoservice

  • UEL_Computing Computing at UEL (@UEL_Computing) reported

    ByGaurav: @virginmedia @CaitlinWat Hello @virginmedia is there an outage in E7? I have tried all the tests.

  • Boy_Better_Joe Joseph (@Boy_Better_Joe) reported

    @virginmedia Your Wifi doesnt work 💩💩💩 Also cant stream any of the champions league football through your tv go app 💩💩💩