Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Hackney, City of Westminster, London, Croydon, Hammersmith, Paddington, Southwark, Dagenham, Epsom, Camden Town, Hampstead, City of London, Kingston upon Thames and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Hackney |
Wi-fi | |
| Hackney |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia my internet it’s not working this morning, again!. It keeps happening very frequently and when it works it’s very slow! I can’t reach your site ether. Postcode W11
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Gemma Holyoak
(@gemmaleigh_h) reported
from
Camberwell, England
@virginmedia It says no known issues when it’s still not working. It did the same yesterday
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia did it the other day i don’t remember im afraid, since it’s an intermittent problem it’s hard to reboot it before it’s come back on
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Kate Thornton
(@k8_thornton) reported
from
Camberwell, England
@KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!
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nobbly bobbly
(@contact400) reported
from
Romford, England
@virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.
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alison homewood
(@alisonwonder2) reported
from
Ealing, England
@VMSolutions_ I emailed you 3 weeks ago to get a broadband upgrade (as you would not take phone calls). I now have a letter from Customer Resolutions asking me to call, and the phone number provided “is not supporting voice calls”. @virginmedia is SO USELESS. PM me!!!!
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.
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Dan Marsh
(@DanGosBig) reported
from
Lambeth, England
@virginmedia another week, another loss of broadband service. And your status update suggests no fix until 4pm today, without providing any details. I expect a big drop in my bill this month
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enough is enough
(@monkchips) reported
from
Hackney, England
@virginmedia Aha just did the postcode check and it says you're hoping to have a fix by tomorrow. Do you have any more information please? We were hoping to have a family viewing of Hamilton today. Bit obviously you've got issues you're working on
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Mark Pickering
(@mp14mp) reported
from
Islington, England
@virginmedia are just as bad. I’ll be having my umpteenth call today to try and resolve issues that have been going on for 18months...it’ll take an hour, it will go nowhere.
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james dunn
(@jdunnlondon) reported
from
Ealing, England
@virginmedia And it’s down again! @virginmedia this keeps happening
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia I sent you few message since 11am today. And I’ve noticed that you’re replying to everyone except me. Can you tell me what is happening in SE18 3AU area. I don’t have internet but I have to work, please help
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enough is enough
(@monkchips) reported
from
Hackney, England
@virginmedia Hello. Hope you're well. We seem to be having problems accessing the internet in Hackney and I just wondered if you had any updates on whether it's a general outage or not. Any help much appreciated thanks.
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia But I did everything. And still nothing. Seriously there must be some solutions, way how to fix it. Been patience enough for the past weeks. But I need to work & to do it I need be connected to internet. So....
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia Yes, still. So for the past 2 hours I have no internet at all @virginmedia How long I can wait until someone will answer the phone or reply to my txt. It’s ridiculous. Seriously thinking to give the notice. Your service is the worst I’ve had, met
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Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
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Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia what’s actually wrong with your advisors twice this morning I’ve spent over 25mins on the phone and for your advisors to hang up on customers and think that’s not going frustrate customers when you can’t train them accordingly!
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Alex Douglas
(@AlexDouglas1998) reported
from
Kingston upon Thames, England
@virginmedia can you sort your service out please, fourth or fifth day in a row now wifi has dropped 2/3 times a day for the whole street
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shan
(@theworldin2020) reported
@virginmedia That s right. this was discovered on the 4th of March and still unresolved! I did call , 17 times! plus endless text chat. but some how the last agent i spoke too, got above himself a little. So i asked him to close all the account! been a customer for over 5 years!
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Megan
(@meggintweets) reported
@virginmedia hi. really unhappy with the service i've received. have been waiting for a compensation which was promised to me by customer service the last time i called. never got the amount, have emailed and have been told i'm not eligible. can this please be escalated.
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Matt Watkins
(@mattio26611) reported
@virginmedia my hub is flashing green lights & I keep losing WiFi! This has happened twice today & every few days! Any idea how to fix this issue
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mos
(@irishmos12) reported
@virginmedia @VirginMediaIE Any updates on the problem?
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BA
(@yoslavb) reported
@virginmedia Hi CC, thanks for your reply. I have yet again had an email from your complaints team stating they have tried to call me with no record showing this. I am extremely dissatisfied with this poor service
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Richard
(@Blubx) reported
@virginmedia Hi, we're still having issues and we've checked with neighbours who are also. Your status checker says the service is up and running and is obviously not at all.Your helpline is not helpful & says the service will be intermittent until mid June which is obviously unacceptable.
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Lorraine
(@woolma_lamb) reported
@virginmedia No wifi for 2 days. The issue was logged, an engineer supposedly sent, the issue not resolved, told an engineer on the way again, then told no engineer coming as issue solved - it is not! Round in circles. Who can solve this problem? Need to work from home.
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Ailidh *fuirichibh a-staigh*
(@AilidhNoor) reported
@virginmedia I've had no mobile connection all day and can't phone you or log into the app to report the problem because I have no signal :/ bit of help here please?
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Doc Squiffy 📺🎮
(@DocSquiffy) reported
@virginmedia 100%, but I tried website live chat and they said I have to call someone else. I tweeted before and u said I can't web chat and u don't have the power to help, can you actually tomorrow ?
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Alan Kinloch
(@AlanKinloch) reported
@virginmedia It’s the fact that Virgin Media can offer Zero support that make your approach to understanding customer care so strong!