Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Romford, London, Hackney, Golders Green, Ealing, Islington, Croydon, Bermondsey, Ilford, Southwark, City of Westminster, Fulham, Hampstead, Tower Hamlets and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Golders Green |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Nick Blackburn
(@Omnomnick) reported
from
Camden Town, England
@hellylovesrawk @Ellydoestelly @CTweakThorne Oh no, never at work! This was to Virgin Media, who were clawing onto keeping me as a customer and sending me bills months after I'd cancelled the service!
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Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
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Elmarie Hahn💙
(@elmah69) reported
from
Ilford, England
@LutzSchueler @virginmedia worst customer service ever. Orders changed without notification and unable to make contact with a human to discuss problem.
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RICHARD GRIFFITHS
(@Griffo2018) reported
from
Wandsworth, England
@virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?
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Mariachiara
(@mariesnotcool) reported
from
Islington, England
@virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!
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MarcHayo
(@markhayo) reported
from
Kensington, England
Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.
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Nick Tippett
(@nicktippett) reported
from
Croydon, England
@virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Nigel Ellway
(@Nigelellway) reported
from
Camberwell, England
@virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?
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royal 🌈
(@elthampalacegay) reported
from
London, England
Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.
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kim forrester⭐️⭐️⭐️⭐️⭐️⭐️
(@pool1206) reported
from
Kingston upon Thames, England
@virginmedia no service on landline for 5 weeks first saying no issue then saying on going issue tv distorted too cant get to speak to no one saying will be sorted on 12th no refund
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Nick Tippett
(@nicktippett) reported
from
Croydon, England
@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Mark Catchlove
(@markcatchlove) reported
from
Ilford, England
@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
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Elmarie Hahn💙
(@elmah69) reported
from
Ilford, England
@virginmedia someone on your 0800 number told us to ring back at 9pm, said she would be there till 10pm. Tried to call at 9 pm no one there. Disgusting customer service.
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royal 🌈
(@elthampalacegay) reported
from
London, England
@virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia 3 hours of online chat and I’m still haven’t managed to cancel my subscription. Why is it so difficult??
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Geoff Neale
(@g_neale) reported
from
Camden Town, England
@premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
Nope, not just me. Hurry up & fix it @virginmedia , I want to watch the game in UHD
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
@virginmedia Hi, yes I did. But still no service before I left home. Online service checker just said problems with TV & Broadband in my postcode area. Currently not at home, but will check upon my return.
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Lloyd Child
(@islingtonlloyd) reported
from
Islington, England
Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Owen
(@_OwenTHFC) reported
@sadler_shaun @virginmedia Virgin wifi always down for me
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Andrew Shore
(@AndrewShore20) reported
@virginmedia i forgotten my password to login in
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Joy Harvey
(@joyhaharvey) reported
@thejustinbrett @virginmedia Ngl but virgin have been the worst internet provider I’ve ever had. Their customer service is basically non existent and they’re coverage is patchy at best
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Josh Darville
(@jdarv1990) reported
@virginmedia Yes consistently. I use the log in to status check and it's always showing an error hence the reason for calling in the first place. Every single day this has been and issue. I am leaving virgin now and will discourage anyone to use your service. Awful provider.
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Caitie Taylor
(@CaitieTaylor3) reported
@virginmedia Yes I’ve been in contact every week, always given a different answer or met with no solution at all. Talked to someone today who said they have directly contacted the grounds team, and was told I’d get a call back today but received nothing. This needs to be sorted this week.
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frayne saunders
(@FrayneSaunders) reported
@virginmedia Also I have made a complaint to @virginmedia and I have been informed the manager was busy in a meeting so could not take the called and i was told they would call me back I am awaiting a managers call back
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frayne saunders
(@FrayneSaunders) reported
@virginmedia We have told 24 people we did not want to upgrade or talk to anyone at them moment and to please give us space which you have not you have continued to call and try and sell products instead of respecting our wishes terrible service
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Andrew Shore
(@AndrewShore20) reported
@bae_endurance1 @virginmedia havent got insta and quite annoyed when i make a phone call and it cuts off after 20 mins or two hours. so i might leave and choose different network if keeps happening
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Omen Tickle 👾
(@TickleStreams) reported
@UnknownTacticz @virginmedia Yo @virginmedia fix it or we riot
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Ally S
(@somnomna) reported
@virginmedia 3 hours on the phone today and an engineers visit. Still can't log in and Internet still not working. I've truly had enough of this abysmal service 😭