Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 03/04/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Hackney, London, Hammersmith, Waltham Forest, Fulham, Ealing, Islington, Croydon, Ilford, Romford, Southwark, City of London, Barking and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHackney Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia your service is down. Again. It’s been abyssal all day. I’m in SW11. #virginmediadown

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia the customer service at virgin media is below 0 star they treat there customers like crap and lie. I have a recording of the agent I spoke to and she put a bunch of lies on her notes and transferred me to there cancellation team. Terrible service!! Rubbish connection

  • FatherFantaskis Dave Taskis (@FatherFantaskis) reported from Romford, England

    Hey @virginmedia when will you be upgrading the #VirginMediaConnect App to be compatible with your #Hub4 routers ? They’ve been out at least a year now and I can no longer manage my network through the app.

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia Constant connection issues, I have had issues with it for 2-3 months and have still been paying for something that does not work properly. on top of that you guys write lies on my notes that was read out to me by the cancellation department team member.. 👎 scamming customers

  • kathrynahedrick Kathryn Bowers (@kathrynahedrick) reported from Ilford, England

    @virginmedia are you able to tell if there's an issue in E18 please? Broadband has dropped but there's nothing on the service status page yet.

  • iann_edwards Ian Edwards (@iann_edwards) reported from Croydon, England

    @virginmedia doesn’t let you speak to people that can solve problems..

  • MZRAJIB M&R (@MZRAJIB) reported from Poplar, England

    Just honest advice please never us @virginmedia #virginmediadown 😡😡

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @virginmedia No. This problem has happened intermittently in the past & it's always been a server access issue on your side.

  • sculptorini Steven Hunter🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sculptorini) reported from Eltham, England

    Here we go again. #virginmedia Wi-Fi/broadband constantly dropping out. I'm so sick of it. I was close to leaving but they offered me a good deal. They forgot to point out "its cheaper because we're still going to give you a **** service." @virginmedia

  • ninepine Mike Fuller (@ninepine) reported from Ilford, England

    @virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??

  • Moonchester999 our kid (@Moonchester999) reported from Islington, England

    @virginmedia Thanks Virgin had my phone stolen on Tuesday called you to cancel the sim you promised to send me another one but you never did. Thanks 🙏 for making a stressful situation even worse

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @virginmedia Hi RP - this is just my daily howl of frustration. Over 12 hours now spent on phone & VM Help Forum. Latest resolution date 24/9 😐

  • N16Breda N16Breda #VaccinesWork (@N16Breda) reported from Hackney, England

    @virginmedia Yep. And they can't fix it. 24/9 resolution target came from VM rep on Forum...

  • Ridhima88 Ridhima Tomar (@Ridhima88) reported from Bromley, England

    @virginmedia @virginmedia your customer service agents who we spoke to are also unprofessional. They hung up on us! I’m definitely pursuing this in consumer forum, amount of harassment we have been out through today is unacceptable @CountyCourts

  • charlieegan3 Charlie Egan (@charlieegan3) reported from Islington, England

    @virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?

  • moll_mccaffrey Molly-Kate McCaffrey (@moll_mccaffrey) reported from Wandsworth, England

    .@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!

  • ShahinA82783043 Shahin Ali (@ShahinA82783043) reported from Camden Town, England

    @virginmedia I still can't believe you all let your staff get away with the way they treat customers especially lying on the notes too make customers pay the cancellation fee.. Thats some scummy tack tick!

  • Nathaniel_801 Nathaniel (@Nathaniel_801) reported from Poplar, England

    @virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days

  • richardpettet Richard Pettet (@richardpettet) reported from London, England

    @virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stevefranck Steve Franck 🇪🇺 (@stevefranck) reported

    @PatriceMWinn @virginmedia Now they’re saying 16:05 for a fix...

  • mallika1992 Mallika Arora (@mallika1992) reported

    @virginmedia - thank you for yet another day of absolutely terrible service. You put me on an 18 month contract against my consent and changed the existing one. This is unacceptable!

  • Beseatey Bes (@Beseatey) reported

    @virginmedia Just constantly lagging not getting the service I’m paying for

  • MeeshyMoo Meeshy (@MeeshyMoo) reported

    @virginmedia Same issue, just now, third time today... this is through wireless connection

  • danielchengg1 Daniel Cheng (@danielchengg1) reported

    @virginmedia I am suspecting this may be down to a firewall or antivirus software possibly blocking access thinking its a security attack perhaps. I've done 1 video call today so far and haven't experienced any issues. Have also uninstalled my AV too.

  • sebsoar Seb (@sebsoar) reported

    @virginmedia been on your chat function since 10.33am trying to resolve an issue. Getting passed to different people. Anyway we can speed this up.

  • valplantpot val 🪴💙 (@valplantpot) reported

    @virginmedia cannot get on to your website. Are you having problems please. I need help with broadband

  • garethreid1990 Gareth reid (@garethreid1990) reported

    @virginmedia I'm Having Problems With My Broadband. Help

  • Weezy_IPD WEEZY (@Weezy_IPD) reported

    @virginmedia It went passed 8 weeks they said will be in touch which they havent when im not working i will be taking the to the legal ombudmans now this os becoming a joke

  • millwallnick80 Nick Davenport (@millwallnick80) reported

    @virginmedia been gettingrandom calls from 01616961921 & I try 2 call back & get message saying this number isn't in service at this time So I rang virgin mobile asked 4 help 2 see if was reported as scam number etc as seems a dodgy & lady makes me reset my network settings gerr