Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Dartford, Hammersmith, Hackney, Islington, City of Westminster, Newham, Ilford, Croydon, Southwark, Paddington, Tower Hamlets, Wembley, Dagenham and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Dartford |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Islington |
TV |
Community Discussion
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.
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Aleysha Daydreamer
(@aleyshaeve) reported
from
Biggin Hill, England
@virginmedia my internet has been down for over 4 days. A technician was due today 8-12 but No one turned up! Can’t get thru to call centre. Help please!
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Scott Richardson
(@scottrich72) reported
from
Romford, England
Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia hi I can’t speak with customer service but really need someone to fix my long-standing intermittent problem with internet . Name Felice D’Arco postcode EC1V7NB telephone 07851025590 . It is urgent I am Nhs Working some shift from home .
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Shorty
(@J44NXU) reported
from
Bromley, England
@virginmedia Been trying to cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home
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Jack Wiltshire
(@OfficialJW14) reported
from
Eltham, England
@virginmedia internet going down 5/6 times a day, calls and live chat completely shut down so there is 0 customer service options. I get you have to keep people safe but ******* people can operate a live chat from their house... actually guess thet can't if they have your Wifi...
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June
(@June299858) reported
from
London, England
@virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP
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Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
Think its absolutely appalling that we have to wait for @virginmedia to send an engineer to INSTALL A NEW ROUTER because ours is “broken!” For the guy to come and NOT install a router because supposedly it is the signal so he has added something to the back to regulate it
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Shorty
(@J44NXU) reported
from
Bromley, England
@virginmedia Been trying cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!
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Susie20RF
(@pandsreid) reported
from
Merton, England
@virginmedia @BBCNews @MartinSLewis terrible terrible service. Student daughter has been on hold for nearly an hour trying to cancel a simple rolling monthly student Internet contract. “I’ll just get my colleague” and “why do you want to cancel” doesn’t cut it. Very very annoyed
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antoine #FBPE🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸UK/Fr/100% EU
(@A_D62) reported
from
Islington, England
@Mac1965 @richardbranson @Virgin @SportsDirectUK @RickSteinSchool Whoever is in charge of @virginmedia and its customer (don't give them any) service
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MAYOR OF DUNLOE 🎖⚒
(@MayorofDunloe) reported
from
Hackney, England
@virginmedia my on demand has gone down 😭😭😭
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Kamal
(@kamal4268) reported
from
Poplar, England
@virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.
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tommy harper
(@daguvernor) reported
from
Wandsworth, England
@virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡
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Anne
(@ange1pie) reported
from
Camden Town, England
So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel J T
(@TimeTwiglet) reported
@virginmedia Anounces a price hike of their internet service 3.9% over the CPI rate & withing days the service is broken as hell - dropping every 5 mins while I'm working with our '100mbps' d/l speed sitting at 5mbps. Time to start looking elsewhere I think.
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ⱠłⱫ ₥₵₣₳ⱠⱠ
(@allartmarkets) reported
@virginmedia to end your contract you have to call. To call you have to wait for an hour+ for someone to try and persuade you to stay and then tell you stuff you could have posted on your website. You’ve got staff apologising for stuff that is a feature not a bug of your service
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Chris Curtis
(@palace65) reported
@virginmedia The customer services is near non existent and the broadband reliability is getting worse. You can't phone up and report it because you are on the phone for an hour. Can I leave my contract. ?
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Russ Taylor
(@RussTaylor83) reported
@virginmedia Even Better. After being on hold for that volume for time. YOU JUST ENDED THE CALL. VM is THE WORST.
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G or G 💙
(@sp1ter1) reported
Via Virgin Media/Mobile could customers donate their monthly unused data to give to those families that need extra support. It might even be possible to get other people to donate funds to purchase data capacity. The publicity I am sure be a benefit to you. 2/2 @looknorthBBC
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Kelly Coney
(@kellyconey1) reported
@virginmedia Disgusted again got through after an hour and because I didn’t select my one time offer discount on automated part as I wanted to speak to someone no discount given. Wouldn’t log a complaint either just said dissatisfaction logged and nothing will happen. I am fuming.
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SeaSickSmile
(@SeaSickSmile1) reported
@virginmedia now your call centre are telling me to accept the price increase or leave are my only options!? Wonderful customer service that, screw you over or leave. Bye then. 👋🏻
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CeeLeeCee
(@CLee88941698) reported
@virginmedia What is going on?! No one, I mean NO ONE is manning the phones. On hold yesterday, the day before and today. I NEED TO SPEAK TO A REAL PERSON. I WANT TO CANCEL MY CONTRACT!
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zhevna
(@ZhevnaVFX) reported
@virginmedia right will you stop being a useless un surportive isp **** sake man been on and off for 3 days straight
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Airviewuk
(@Airviewuk) reported
@virginmedia can I suggest that if you have to continually invest in your network and charge existing customers, that you look at your new customer packages to recover that cost, rather than existing customers, and formulate a business plan that doesn’t p!$$ off customers