Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 11/24/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Bromley, Hammersmith, Dagenham, Romford, City of London, Ilford, Southwark, Harringay, Croydon, Epsom, Wandsworth, Hackney, City of Westminster and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBromley Internet
United KingdomLondon TV
United KingdomHammersmith Internet
United KingdomDagenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia What about **** customer service and no ****** every answering. Doing much about that?!

  • beetle_bertie bertie beetle (@beetle_bertie) reported from Merton, England

    @virginmedia how do I book an engineer for slow broadband speeds if not resolved by your help wizard?

  • cordellcampbell Cordell Campbell (@cordellcampbell) reported from Kensington, England

    @virginmedia outage in Kensington....again.

  • quentinnield Quentin (@quentinnield) reported from Lambeth, England

    @MNEK @virginmedia It’s the worst, hon! My old flat it was off for 5 days with no apology

  • dcsender Dominic Sender (@dcsender) reported from Camden Town, England

    @virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.

  • Edd1203 Eddie🇬🇧🇪🇺 (@Edd1203) reported from Camberwell, England

    @jamiepattenden1 @virginmedia Had the same issues with mine. Router would reboot between midnight - 1am for about a month then stopped.

  • LunchMoneyLu LunchMoneyLu (@LunchMoneyLu) reported from Camberwell, England

    The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.

  • RosamundIrwin Rosamund Irwin (@RosamundIrwin) reported from Camden Town, England

    @richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.

  • CalfosDrive Papa J (@CalfosDrive) reported from London, England

    @virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia @virginhelp you really don’t care about your customers. I need technician today!!! Area 21 LDN. Won’t be waiting any longer as you always cancel them coming. It’s ridiculous. Can someone finally fix the problem with my internet??!!!!! Today!!!!

  • CalfosDrive Papa J (@CalfosDrive) reported from London, England

    @virginmedia I want to cancel my mobile contract. How do I do this?

  • subhendudey Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England

    Hi @virginmedia I don't understand I am not under any contract still I am not able to cancel my connection. Can you please why??

  • Zabadda Richard Marsh (@Zabadda) reported from Epsom and Ewell District, England

    @GraemeKelly1 @virginmedia I moved house and wanted to take my 500mb virgin package with me (£110 pm) they don’t service my new area so they charged me £240 to leave them even though it’s their fault! Disgusting!

  • cordellcampbell Cordell Campbell (@cordellcampbell) reported from Kensington, England

    @virginmedia second time this week, an outage in W8. Get it together

  • adbalfour Alex Balfour (@adbalfour) reported from Kensington, England

    @virginmedia @PlayAvengers @Arekkz Bayta codes???Doesn’t he mean Beeta codes? For ****’s sake can no one speak proper British English any more. People at Starbucks -‘Can I get...’. Others ‘my bad’, ‘different THAN’, ‘a bunch of people’, ‘ON the week-end’, ‘ON Trafalgar Square’, ‘advertizement’ (my son said this)!

  • IvernelleSita IvernelleSita (@IvernelleSita) reported from Eltham, England

    @virginmedia @virginhelp since yesterday 11.26pm have no internet. I’m in area 21. Need to work now. When are you going to fix it? Your customer service is the worst one - useless. I need an answer now because I need to WFH!!!

  • lewisgenney lewis genney (@lewisgenney) reported from Kensington, England

    @vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice

  • Jo_The_Waiter CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England

    @DJRustyEgan @virginmedia It’s not speed I have a problem with, it’s all my services are down.. no broadband, no tv, no home phone. Awful service

  • Dr_Black Professor Sue Black OBE Keynote Speaker (@Dr_Black) reported from Kingston upon Thames, England

    @leemallon @virginmedia Have you got a hub2 or hub3? We had the former and service was dreadful, did lots of reading 🤪 and found that we could request a hub3 and now the service is so much better

  • acamarama ivana croissant (@acamarama) reported from Hackney, England

    @virginmedia This same letter twice. Service kept cutting out for while street through April/ May/ June but mostly less than 24 hours. When was more than 24 hours your website was down for logging claims. Was just impossible to speak to anybody so I withheld payment not getting service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wayneinuk2018 Wayne in UK #KBF (@wayneinuk2018) reported

    @virginmedia I'm a fairly new customer and on Business V350. The service has gone off 5 times overnight, sometimes for hours, sometimes a reboot does the trick. Just very unreliable and not what I expect of for FTTP Business grade, CS is the worst I know of unfortunately!!

  • PaulAtk68878320 Paul Atkins (@PaulAtk68878320) reported

    @KirstyEvans1208 @ThatPhilBretGuy @virginmedia Yes kirsty its down here in Exeter to

  • PaulAtk68878320 Paul Atkins (@PaulAtk68878320) reported

    @meryls_ @virginmedia There is a huge outage here in the southwest Plymouth and Exeter virgin say it will be fixed by midday

  • IAMDANNUTTYNUTT Dan Nutt (@IAMDANNUTTYNUTT) reported

    @virginmedia I have been having issues with speed quality in different rooms. The issues is the engineer has pin reset my router so none of my security cameras were online due to the network name and password being changed. Also I think this will mask the issue I have been having

  • joefawcett Joe Fawcett (@joefawcett) reported

    .@virginmedia Looks like service restored in EX1 after this morning's outage. How is the same elsewhere #alexaisback

  • PaulAtk68878320 Paul Atkins (@PaulAtk68878320) reported

    @MElcoate @virginmedia No there is an huge outage here in the southwest in Devon virgin say it will be fixed by midday

  • TNRoss11 Tom Ross (@TNRoss11) reported

    @virginmedia Outage has been fixed by the look of it and im on with your text service as the phone line keeps cutting me off.

  • PaulAtk68878320 Paul Atkins (@PaulAtk68878320) reported

    @meryls_ @virginmedia There is an outage most of the country

  • 02mbs #hellomynameis Mikela (she/her) 💙 (@02mbs) reported

    @virginmedia do you have any information about outage in east london?? i'm seeing that people based in devon are getting their wifi fixed but ours is still down!

  • PhoenixGems Kez (@PhoenixGems) reported

    @virginmedia It says there are no issues on my area