Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 12/04/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Islington, London, City of Westminster, Hammersmith, Camden Town, Southwark, Croydon, Ilford, Newham, Wembley, Orpington, Waltham Forest, Ealing and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomHackney TV
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • RMJewell Rick Jewell🌹LabourSocialist #ToryBrexit (@RMJewell) reported from Sutton at Hone, England

    @virginmedia Why does your outage check at my address say everything is fine when Virgin Media Most Affected Locations Outage reports and issues in the past 15 days originated from: LocationReports London, England2758

  • MRietschy Michael Rietschy (@MRietschy) reported from Ashtead, England

    @virginmedia no answer still, a week without service, not good enough!

  • OreMeta Ore Meta (@OreMeta) reported from Wandsworth, England

    THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !

  • Julia___Valerie Julia Valerie (@Julia___Valerie) reported from Kensington, England

    @dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭

  • MilesMalaya Milesfiles (@MilesMalaya) reported from Hammersmith, England

    @virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.

  • paulsullivan_ Paul (@paulsullivan_) reported from Eltham, England

    @virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝

  • LimehouseDan Dan Hall 🏳️‍🌈 (@LimehouseDan) reported from Lambeth, England

    @virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.

  • tracey_brocking Tracey Brocking (@tracey_brocking) reported from Wandsworth, England

    @virginmedia #virginmediadown down in London SW17

  • caprettino 🦥 (@caprettino) reported from Bromley, England

    ughhh @virginmedia pls sort out your internet connection problems!!

  • nooriiiy Noor (@nooriiiy) reported from Paddington, England

    Can @virginmedia WiFi please fix up!! Gave me a right scare

  • seldnfoodie Erik (@seldnfoodie) reported from Camberwell, England

    We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand

  • strangemuseum Ben Loten (@strangemuseum) reported from Plumstead, England

    Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.

  • itsjonnybaldwin Jonny Baldwin. (@itsjonnybaldwin) reported from London, England

    @virginmedia sort your shit out, this is beyond poor

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!

  • simoneats Simon Kimber (@simoneats) reported from Hackney, England

    It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔

  • robtrs Rob K (@robtrs) reported from Hackney, England

    @virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown

  • Deanporter_84 Dean Porter (@Deanporter_84) reported from Bromley, England

    @virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services

  • daveyneilmurphy Davey Murphy (@daveyneilmurphy) reported from Wandsworth, England

    @virginmedia so tired of no communication. My internet has been OUT for 4 days now and heard nothing from you at all. Can’t believe I’m paying for such poor service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • evo9673 Paul Evans (@evo9673) reported

    @virginmedia do you have internet issues in the Dy4 area? Been down for 39 mins

  • cathy_hubbard Cathy Hubbard (@cathy_hubbard) reported

    @virginmedia Fix my broadband and give me the service I pay for!

  • livvy_dixon Liv (@livvy_dixon) reported

    Literally switched from BT to virgin media because of constant problems with BT just for virgin to turn out the ****** same 🙄

  • Leighjr Leighjr 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Leighjr) reported

    @DisneyPlusUK any idea when/if virgin media will be using the Disney plus service in uk 🇬🇧 ?

  • djemron EASYSOUNDZRADIO (@djemron) reported

    @virginmedia engineer still can’t fix the problem with the internet so Sad.. coming up 72hrs without service. #virgin #virginoutage #virginbroadband

  • StevenTandy27 Steven Tandy (@StevenTandy27) reported

    @virginmedia been on the phone to your team for a total of 4 hours and 30 minutes over the last 4 days trying to resolve my internet. This just is not good enough as I am still having problems and no one seems to care.

  • Wawawiwa15 Wawawiwa (@Wawawiwa15) reported

    @virginmedia explain to me why my Xbox 1s connection is worse than my Xbox 360? I have to use wired to be able to play games without lagging or being dropped offline. Call the customer services and they try to sell me some add on for an extra £5 per month???m

  • Lechamp24131474 Lechampion (@Lechamp24131474) reported

    @SkyNews @Sarfo15M OPEN THE PUBS @virginmedia FIX MY INTERNET U BASTARDS

  • Gingellla Gingella (@Gingellla) reported

    2 days up and down internet, ******* joke!! Meetings all day today going off. Sort it @virginmedia !!!! #virginmediadown #virginmedia

  • CallumMac92 Callum Macdonald (@CallumMac92) reported

    @virginmedia Better since someone on your forum organised an engineer to come out. Your customer service has been appalling and even after logging a complaint earlier, nothing has been acknowledged