Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, City of London, City of Westminster, Southwark, Poplar, Orpington, Welling, Bromley, Mitcham, and Beckenham.

City	Problem Type	Report Time
Croydon	Wi-fi	4 hours ago
City of London	Wi-fi	16 hours ago
Croydon	E-mail	1 day ago
City of Westminster	Internet	1 day ago
Croydon	Internet	1 day ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 42 seconds ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  Joana (@JoanaLoGomes) reported 1 minute ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 3 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 9 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  A voice only (@Avoiceonly2) reported 16 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  mark (@PieFaceMark) reported 24 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Claire Champion (@Champion3Claire) reported 26 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Catt Hurman (@catt_hurman) reported 26 minutes ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

• 
  R. Aaron (@aaronuart) reported 32 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Shasa Colson (@THE_COLSON) reported 34 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Philip 🦅 (@Phil_Swallow) reported 35 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Katie Haisman (@Katie3boys) reported 37 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  Catt Hurman (@catt_hurman) reported 39 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Raynes Park Lib Dems (@RPLibDems) reported 41 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Declan Higgins ☘ (@declan1968) reported 42 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  anne hill (@gorgeousuk) reported 42 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 50 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  JamesLee85 (@jameslee_1985) reported 57 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Adam H-Matthews (@AdamHMatthews) reported 58 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Marta (@itsmartamoya) reported 59 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chezza O (@LonelyLondoner) reported 4 minutes ago

  @virginmedia 1. Router just loses network every few hours. So I come back from work and have to turn the router off and on. What an upgrade!!!! 2. Reconnecting takes 5 minutes which in itself is a nightmare stealing my joy. This was not the exciting upgrade Inexpected

• 
  ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported 5 minutes ago

  @ArrEssVeeTwin @jen_moxon @virginmedia many years ago at previous address I had to take annual leave to call Virgin customer services during UK office hours, when I knew it was UK call centre answering, as the foreign one never logged a single call so had to start all over each time.

• 
  Simon (@cleggy1966) reported 11 minutes ago

  @virginmedia Eventually. Your customer services are a shambles. 2 appointments arbitrarily cancelled by you without any notification, and 4 phone calls, holding for a minimum of 20 minutes every time

• 
  Suzanne Cornyn (@cornynthecob) reported 12 minutes ago

  My Internet has been intermittent over the last 3 weeks. @virginmedia engineer was supposed to come out today but never turned up. Turns out he signed the job off as completed even tho he didn't turn up. Internet still going off and on.

• 
  Chezza O (@LonelyLondoner) reported 13 minutes ago

  @virginmedia if I had a dollar for every time I lost network. The router just goes off? What is this? I mean what is the point of this? Run me my refund please

• 
  Afterglo-Surrey (@AftergloSurrey) reported 16 minutes ago

  @virginmedia as normal another **** up from Virgin media how are they still doing business? Oh is it because they just take your money and don’t give a **** about service? Probably

• 
  Breeda Murphy (@breeda_murphy) reported 17 minutes ago

  @MariaPIreland @longlostfamily @virginmedia Yes Maria. Too many left this world never knowing a sense of belonging, There was no paper trail and DNA had not advanced to provide heritage. Even today it is difficult to gain answers and Government appear eager to ignore

• 
  Sam Tilston (@samtilston) reported 17 minutes ago

  This isn't just a bad press cycle for Virgin Media O2. We are tracking a specific pattern of synthetic 'outage' reports designed to trigger algorithmic short-selling and erode public trust in UK telecoms infrastructure during a sensitive regulatory window.

• 
  Shelton (@CBTwizard) reported 21 minutes ago

  @OliverGMcManus @virginmedia I was in a pretty similar boat, now they're chasing me for £500 early termination I was fed up with the poor reliability, then lost full connection, lost income (WFH), them pushing the fix dates over a month no service. Left to BRSK, never had an issue, far cheaper, far better.

• 
  adrian adrian (@adrianatkins196) reported 21 minutes ago

  @BBCTomEdwards @virginmedia London at its best a transport network that dont want customers.