Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Hackney, Hammersmith, Waltham Forest, Fulham, Poplar, City of London, Ilford, Paddington, Dagenham, Croydon, Romford, Bexleyheath and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Sumaya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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therealdealpodcast
(@realdealpod) reported
from
Lambeth, England
@virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.
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Neil Boote
(@MisterBoote) reported
from
Ealing, England
Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq
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S Dyett Gicquel
(@LGuard123) reported
from
Islington, England
@virginmedia Brilliant & I appreciate your help
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@virginmedia I’ve upgraded to sky cinema and sky sports but the catch-up isn’t working. Been told it takes 24 hours. If it’s not working by this time tomorrow I’ll be cancelling and looking into a better service provider
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Sophie GUERINET
(@soguerinet) reported
from
Ealing, England
@virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia hope you can help please! Our router is a hub 3. It has a constant red light. It’s not over heating, I’ve done multiple hard resets. Any suggestions? Do I need a new router?
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Jose Carvalho
(@josethepotter) reported
from
Hammersmith, England
Extremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin
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Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
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Jenny
(@jjrob1312) reported
from
Bromley, England
@virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.
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Sophie GUERINET
(@soguerinet) reported
from
Ealing, England
@virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help
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Subhajit Banerjee
(@subhajitb) reported
from
Ealing, England
@virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia Thanks. Looks like estimated fix is 12th January which will be nearly a week.
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Jose Carvalho
(@josethepotter) reported
from
Hammersmith, England
ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson
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Andrew Burns
(@andrewb_63) reported
from
Ilford, England
@virginmedia There's an issue in the area and we let out technicians know
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David Carpenter
(@dizzleeducation) reported
from
Bexleyheath, England
@GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Luker
(@MLuker85) reported
@virginmedia HI @virginmedia I've just been told the problems i'm having is down to a major upgrade in the area and i'm going to have internet problems until October! How on earth can i have internet connections problems until then? That's disgraceful!
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James Pattinson
(@jamespatty93) reported
@virginmedia Please could I have an update on our service outage in BL6 area? I was told it would be fixed by 12:40, and now it's changed to 20:15? Thanks.
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Steve Philcox
(@StevePhilcox) reported
@virginmedia Yes it’s another outage in the area which doesn’t help when we are all working from home trying to earn a living!
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Simon Singleton
(@simon_singleton) reported
@virginmedia Virgin won't deal with my complaint or even speak to my about it so I am formally complaining to CISAS but they have asked for a deadlock/ADR letter - how do I receive one from Virgin?
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Jory
(@jory_dw) reported
Shocking service from @virginmedia recently. They messed up my order and then said the deal I had confirmed was invalid and, to finish off, charged me extra fees. Ridiclous!
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wizo
(@lizwilliams19) reported
@virginmedia Well do you really mean that as no matter how hard I try to get you to fix the problem you just don’t ? I don’t want to have a public Twitter spat but I’m driven to it
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Alexandra
(@allylouloux) reported
@virginmedia fix estimate for broadband outage was estimated for 13:30 - now not until 1am?! Do you really think I can really afford to or should need to use my mobile data as a hotspot to WFH all day?!
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MJP ☀️
(@mrmjprice) reported
@virginmedia It's okay - I've fixed the problem, it might be worth reporting it to see if anyone can replicate it on a Hub 4? I don't really want to do it my side because I don't want to set up my Ring devices again today.
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Debs
(@debstergr) reported
@virginmedia So basically you’re asking me to join a forum where other Virgin Media customers might help me answer my query?? No mate, I’m paying nigh on £100 a month for your services. It’s surely down to your company to ensure I’m getting what I’m paying for??
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Mark Luker
(@MLuker85) reported
@virginmedia We're being told by the Government to work from home, how can i do that with a poor connection?