Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, London, Wembley, Hackney, Hammersmith, Harringay, Newham, Paddington, Croydon, Poplar, Southwark, Camden Town, City of Westminster, Caterham and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Barking |
Internet | |
| Ilford |
Internet | |
| London |
||
| London |
Internet | |
| Wembley |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Lisa January
(@dragonlovingLFC) reported
from
Bromley, England
Trying to watch the footie on the @virginmedia app. Watch the first few mins then signs me out. My correct login doesn't work. Makes a change from their dodgy signal. Fecking useless
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia Hardwired is OK Wi-Fi is always rubbish and so can't connect to watch Netflix you tube it to other boxes as V6 primarily use Wi-Fi and not cable. Poor choice. A total waste of my 130 month and thousands on #4k #oled @LGUK TV I bought
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Sophie
(@SophieHTayler) reported
from
Bromley, England
@virginmedia Online it says no issues, on the phone it says there are issues in this area
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@vmbusinesshelp @virginmedia Oh you mean the web chat which is hardly ever available when there aren’t problems...and is now impossible to get on. LOL
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia Your text service can only provide exactly the same info as the status page, so please refrain from wasting people's time by recommending they use it to receive further updates. Waste of my time, waste of their time.
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Dr Tom Moore 🏳️🌈 🇪🇺
(@Theoryjoy) reported
from
Kingston upon Thames, England
@virginmedia It couldn’t happen at a worst time. Last time it was down there days and was completely confused by the statutory compensation scheme.
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Lisa January
(@dragonlovingLFC) reported
from
Bromley, England
@Xs1ghtTV @virginmedia Mine shown me the 4 small screens of football and to sign in but wouldn't accept the login details.
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia @trevkaneswaran Mine is brand new and cannot transmit a Wi-Fi signal twenty feet into the next room, and no, I don’t live in a bomb shelter lined with lead. Your customer service is appalling and your kit is shit
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin Media’s shit service strikes again at the weekend...was about to watch a film on Amazon Prime!!! @virginmedia
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Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@GingernutHeg @virginmedia @virgvimedia Yeah I got scammed can’t believe how stupid I was #embarrassing
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gary marshall556
(@GMarshall556) reported
from
Ashtead, England
@virginmedia any chance you can answer the phone as I need to cancel my sky sports subscription!!!
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@virginmedia @vmbusinesshelp Been there. Tell you to use the residential service checker, which says no problem. Phone lines have long queues. Service outage is country wide.
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Both wired and wireless. I’ve reset the hub a few days ago and it’s just as slow after. I have made no changes to my setup.
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Dr Andreas Krieg
(@andreas_krieg) reported
from
Hammersmith, England
@virginmedia It still comes and goes. Absolutely unreliable to work from home when I get kicked out of conference calls because the broadband is down. This is very poor after almost 12 hours! #WorkFromHome
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Jerry Daykin
(@jdaykin) reported
from
London, England
@MichaeljonF Good question... just having a bit of an iffy connection last few weeks. I have a full on Google WiFi Mesh network... tried to iron out a couple of dubious hacks in the system... plus I’ve upgraded the core hub to the Nest WiFi Router now. Starting to suspect it’s Virgin Media 😂
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Marie-Claire
(@MCPlatt) reported
from
Camden Town, England
@virginmedia just been on hold to your business help line for AN HOUR and then just cut off and told to hang up. All our staff at home /1
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Nico Macdonald
(@Nico_Macdonald) reported
from
Poplar, England
@tomfenn8 @elondems There's a lot @virginmedia does well, particularly on the setup, online configuration and admin sides. But when it goes wrong they fall apart. After 4mnths of this we went @Hyperoptic and never looked back. VM uninterested in my feedback on its failings. As to the street boxes...
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Will Ricketts
(@tb_doc) reported
from
Merton, England
Shit just got real! Not only am I self-isolating, but my @virginmedia WiFi keeps going down #FirstWorldProblems 😱
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Paul Lindsay
(@PaulLindsay10) reported
from
Sutton at Hone, England
@virginmedia has the worst #CustomerExperience #customeservice of any company! No email answer, no call back by manager as promised. And over a 3 month period.....can’t say I’m not patient or haven’t followed up! #Disgraceful #onholdfor12minutes
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Kendall
(@ayerites) reported
@virginmedia the past 2 days I haven’t had any signs in my house, where I didn’t have any problems before, could you tell me why?
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Carl Ayres-Smith
(@AyresSmith1) reported
@virginmedia hi I recently upgraded my package from 500mb to 600mb included movies etc, will that then get boosted to gig1 as I am a volt customer?
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Frequos
(@frequos) reported
@virginmedia Internet has been down 6 hours, when I go to check services you are telling there are no problems in my postcode but when I check my own connection you tell me there's problems in my area? What am I meant to do this is ridiculous
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Kathryn Rolfe
(@KathrynRolfe1) reported
@virginmedia hi I've been trying to register my account on My Virgin Media but keep getting error code DEF01. I've been onto the forums but it says the problem has been resolved
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Aleem
(@Aleem_A) reported
@virginmedia It’s gone back to the same issue. The advisor I spoke to who told me to do the pin hole reset has now made the issue worse.
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Gary Knox
(@Knox_Fitness) reported
@virginmedia Yes, on five occasions. With the last customer adviser confirming it was not investigated after 7 days had passed. Seems to be a never ending cycle of calls and no progress
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Black Virtue
(@BlackVirtue) reported
@virginmedia Robot won't put me through to a person and hangs up on me. Call back never happened. I need a number that will actually put me through to a person and net back by end of week or we're cancelling at bank and swapping provider.
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if you know, you know
(@footychick) reported
@virginmedia I have been on the phone to them for two hours and they accidentally cut me off twice.. what is the resolution to this? Do I just cancel the contract and go elsewhere and ensure this dire service is highlighted on social medial so others do not end up in the same situation?
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h
(@absolutesceness) reported
@virginmedia internet keeps switching on and off every 5minutes. Need some help here
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Charlie
(@Magnuficus) reported
@virginmedia Yes, I've just searched on twitter and can see other people are having the issue, so it must be something wrong with your website.