Virgin Media Outage Report in Beckenham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Hampstead, London, Harringay, Poplar, Southwark, Wembley, City of Westminster, Waltham Forest, Sevenoaks, Camden Town, Swanley, Mitcham, City of London and Stepney.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| Harringay |
Wi-fi | |
| Poplar |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
-
Laura Greenaway
(@LauraGreenawa12) reported
from
Merton, England
@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
-
💙Julie Featherstone 🇪🇺 🌹 💚✊🏿
(@jujurants) reported
from
Stratford, England
virgin media down in E7 #virginmedia #servicestatus
-
Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia AN ESTIMATED FIX TIME OF 11:30PM ARE YOU KIDDING ME!!! AND YET YOU'LL STILL GOING TO BE CHARGING ME EVEN WHEN I HAVE NO SERVICE
-
jordan
(@wharfyoung) reported
from
Poplar, England
@joelycett I need your complaining skills, virgin media are trying to charge me £230 for an account that they cancelled. no one seems to be able to help me on the phone, have spent over 8 hours on the phone in the last month and keep getting hung up on pls help
-
Jazzhk
(@aejazk) reported
from
Bromley, England
@virginmedia Hi, I have 1GB line on Hub 4. When I start my MacBook I get 500gb, if I leave on standby for 15-20 minutes it goes to 20 mb unless I restart my laptop which is so annoying could someone please help me to stay on the same speed all the time
-
jordan
(@wharfyoung) reported
from
Poplar, England
So @virginmedia have just told me that a complaint I made over a month ago was actually never going to go anywhere and was only with the person I made the complaint to. I’ve just wasted a month on a complaint that was never going to get resolved. They wonder why ppl hate them
-
jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Okay well I’m currently on hold to speak to a manager in customer care on the phone and have been for nearly an hour so if you’re able to get speed that up it would be much appreciated.
-
Aurélien
(@aur_elien) reported
from
Hackney, England
@virginmedia It says on that website that the issue my be fixed by 5pm on Monday! More than 3 days to fix an issue... It shows how much you care about your clients. Appalling.
-
Rampopo
(@Rampopo) reported
from
Stratford, England
Hello @virginmedia no service at all, whole of our street in E15
-
Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia for something that's costing me a lot of money your service really is sub par at best! #virginmediadown
-
Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia I need to order a booster ASAP! The ‘100MB’ WiFi i apparently have doesn’t even reach my office upstairs. No surprises when I go to order one online there’s a waiting list...how long am I likely to wait? Surely if all your customers need a booster, there’s an issue??
-
jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia Oh they just hung up on me after being on hold for over an hour. If virgin media genuinely think I’m going to pay this bill after the level of service I’ve received they absolutely have another thing coming.
-
Om3gaPh0enix
(@Om3gaPh0enix) reported
from
Whyteleafe, England
@virginmedia Your website said that by 23:30pm last night the issues would be sorted it is now 10:45am the next day and it's still not sorted why am I paying for a terrible service??
-
Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia I’ve tried to call but just get automated, I’ve tried livechat but they say I can’t order a booster through that service. What am I mean to do? I just want a lead time on the booster. Why can nobody give me that?
-
Richard Cooper
(@toonrich) reported
from
Ilford, England
@virginmedia Slow broadband. I spent ages on the phone to your helpline and s was hen they couldn’t do anything they said an engineer would call. Waited on all day but he didn’t bother.
-
Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia Like I said, I have tried to call but just get an automated service that directs me to the website
-
jordan
(@wharfyoung) reported
from
Poplar, England
When you spend 2 hours on the phone to @virginmedia about a complaint that’s taken them over a month to respond to and they pretend not to hear you and hang up the phone coincidentally when they close at 9pm. I’m going to lose my **** soon.
-
Aurélien
(@aur_elien) reported
from
Hackney, England
@virginmedia Hi, I’m in East London and the internet has been down for 24h now. When are you planning to fix the issue??
-
Richard Cooper
(@toonrich) reported
from
Ilford, England
@virginmedia at 14.40 I was promised a call within 4 hours from your technician. Still waiting... I’d like to go to sleep now but I’m worried I’ll miss his call. BTW it’s about your **** broadband #broadband #virginmediadown #virginmediarubbish
-
jordan
(@wharfyoung) reported
from
Poplar, England
@virginmedia The SAR apparently should take up to 30 days by which point it will have been 8 weeks since original complaint with no response from VM meaning I can go to CISAS with all evidence needed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Eddie Farrell
(@EddieFa98725338) reported
@virginmedia why is my TV still not showing all the channels that I pay for . That will be all day down , I will be expecting a refund when my bill comes in
-
Ed Van Egan
(@EdVanEgan) reported
2 hours 15 minutes to fix virgin media so I can watch @ManUtd disappoint me
-
😷Sarah ‘Dark Materials’ Dalton😷
(@FeralMother44) reported
@RealMarkDexter Been down on and off in multiple U.K. locations today AND very helpfully the VM website is inaccessible, due to being ‘updated currently!!’ @virginmedia along with BT/Sky/openreach too be fair😣
-
Kaveartman
(@kaveartman) reported
@virginmedia @BLR_Boss Can’t report the loss of service as I can’t log in to my account, great way to avoid paying compensation
-
Kev 💜🖤
(@KevinNorman79) reported
@DavidHi87344943 @virginmedia Virgin Media Outage Update - Description: Service update. TV fault F009492617. The latest update we have is: Our engineer is on site and they're working to fix the problem. The estimated repair time is now: 02/12/2021 23:00:00. The Virgin Media Team.- ID: F009492617. Best wishes
-
Scott Battisson
(@RevclownEric) reported
@virginmedia no idea as your website, and support service is not working, black vertical rectangular box, and dont say reboot router already done it
-
chris taylor
(@christaylor666) reported
@virginmedia Is this a fault from the updates last week you performed as I’ve never known anything like this?
-
(Ana)
(@YesThisIsAna) reported
Our Virgin Media TV has been down for most of the day. We’ve got the main channels, but nothing else. I only watch TV on my phone anyway, so it hasn’t really affected me. I’m tired. Ready for bed. Cleaning day tomorrow, so I need to get up early & hoover etc. Meh.
-
Maria 💫
(@rubyred171) reported
@VanyRichardson @virginmedia Read they had problems.
-
LM❤
(@Rockchic65) reported
@virginmedia After the outage this morning, only just realised that no channels have been restored except the basic 4.. What's going on!? Has everyone else got all their TV back to normal?