Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 11/20/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Newham, Paddington, Hackney, Croydon, Poplar, Southwark, Camden Town, Harringay, Ilford, City of Westminster, Caterham, Romford and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • ken_smart Ken Smart (@ken_smart) reported from Bromley, England

    @virginmedia hi vm I’m having problems tracking the status of a recent tv upgrade order can you help?

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    @virginmedia worst internet provider going

  • Deano1969 Deano (@Deano1969) reported from Wandsworth, England

    @virginmedia I guess this sums up the level of service. Simply can’t get in touch to discuss the contract we have. Website, telephone, Twitter, bots... no doubt I’ll get a call at the supermarket checkout or at dinner.

  • Gavarnos Gavin Mac (@Gavarnos) reported from Croydon, England

    @virginmedia Since this afternoon getting drops in the internet for 20 seconds or up to a minute. I have my own router, wireless mesh plus the hub 3 is in modem mode which means it’s usually very reliable. Any issues on the entire network or croydon area?

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?

  • CivEngSue Sue Threader (@CivEngSue) reported from Crayford, England

    Come on @virginmedia We can’t work without a broadband connection and can’t even watch TV instead because that’s not working either. A problem all day that we were promised would be fixed by 4pm (DA7)

  • vicki_stitcher Vicki Wheatley ⁷ (@vicki_stitcher) reported from Crayford, England

    @virginmedia please can you sort out the ongoing issue with broadband (no internet). We have not had internet for 3 days! How are people supposed to work from home???!!

  • JXMSZ Jamal. (@JXMSZ) reported from Croydon, England

    RANDOM CALLER: We heard you might have a problem with your Sky box ME, A VIRGIN MEDIA CUSTOMER: I don’t have...Sky RANDOM CALLER: *Awkward Silence* *Hangs Up Phone*

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @virginmedia Nothing quite like replying to a problem 22 hours later. Useless, utterly useless.

  • djbhammer7 djbhammer (@djbhammer7) reported from Crayford, England

    @virginmedia Another fraud call today to my virgin landline, third one this week. No. that rung was 01202 684483. Claim to be calling from your technical team about slow broadband speeds. Please can you investigate as don’t understand why I am getting these calls of a sudden.

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia Hello there! My broadband isn’t working, restarted the router three times already and yet the service status page seems to think there isn’t an issue in my area. Next engineer’s appt on Wednesday, can someone help today?

  • Ann_MadDogLady Ann Cooper (@Ann_MadDogLady) reported from Bromley, England

    @virginmedia Back to normal for now. Apparently there was a network issue. Why it takes you so long to discover that beats me. There must be some sort of alert system surely? And if not, why not? Thanks

  • mattb112 ← Matt (@mattb112) reported from Poplar, England

    @iamdanbrooks You were commenting on your broadband but did not @ virgin media in so they won’t get the complaint

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.

  • sofiaalice95 Sofia (@sofiaalice95) reported from Poplar, England

    @virginmedia I’m aware your network is currently down nationwide - do you know approximately when you expect your WiFi to be back up & running today?

  • HerRoyalDykness Part of the Rebel Alliance and a Traitor (@HerRoyalDykness) reported from Romford, England

    @virginmedia all services down AGAIN the quality of service from Virgin lately has been shocking multiple outages of tv/broadband. Not entirely sure what I'm paying for when I can't use it.

  • Hw1Helen Helen Connor (@Hw1Helen) reported from Camden Town, England

    @virginmedia when will you fix the fault at nw3? It's been 3 days!!!

  • vshowcards vShowcards.com (@vshowcards) reported from Camberwell, England

    @MarksScifiBooks @virginmedia Mark is another @virginmedia customer having trouble!

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia broadband down - can't even sign in to my account to check status etc

  • bielrtv Gabriel Valente (@bielrtv) reported from Camden Town, England

    Hey @virginmedia it’s been a week that your signal is unstable. NW6 area... How long for you to fix it? And now my internet is down for almost an hour.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EddieCo09311525 Eddie Collins (@EddieCo09311525) reported

    @virginmedia your website status page states work was carried out on the network in my area KY11 last night due to finish at 6am this morning, my app says nothing wrong. Who is correct? Any updates? Have been wifi light and and flashing green power.

  • nataliehaycock HI, my name is... (@nataliehaycock) reported

    the absolute CHEEK of @virginmedia to put their prices up when their service is worse than ever!! how can you justify almost £100 a month when your internet is so shoddy, our mobiles have been connected to data, not your wifi, for most the month.

  • LadyValetta Samantha #wearadamnmask Ritchie #NHSLove🇬🇧🇺🇦 (@LadyValetta) reported

    @virginmedia It's not an NTL email. It now won't let me sign in with another email. Is there no other way to get help with this?

  • ToriaSwales toria swales (@ToriaSwales) reported

    @virginmedia waiting on repete for over two weeks now for a phone call I’ve been promised 3 times will happen in “the next 2 hours” Business phone line people cannot call from certain networks after porting from bt to virgin the service does not work yet I’m still being charged?!

  • LadyValetta Samantha #wearadamnmask Ritchie #NHSLove🇬🇧🇺🇦 (@LadyValetta) reported

    @JessieLouBrown @virginmedia Yes, same! Refusing my password on my laptop, when I try to log in on Virgin Media, firstly it tells my there's a problem with my account, reset password, then get another message that says they have a problem, then another that they don't... Also since yesterday afternoon

  • cara_sp Cara Sly (@cara_sp) reported

    @virginmedia hi, I have no tv, internet or phone in EN5… your service status page isn’t working and the automated phone system just says my connection is offline

  • TrimbyCheri Cheersears (@TrimbyCheri) reported

    @virginmedia Morning, the internet, is still down

  • tonegode Anthony Biddlestone (@tonegode) reported

    @virginmedia surprise surprise, customer services reaches an all time low. Details for your ombudsman please.

  • KieranF94450500 Kieran Foster (@KieranF94450500) reported

    them for them to come back and say we haven’t got anyone booked to come fix it this is *************** at this rate now I’ve got to wait even longer for a problem caused by them to fix god know how long it will take horrible first experience with @virginmedia

  • swarana swarana (@swarana) reported

    @virginmedia problems in NN2 ? Timescales for fix plse ?