Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 12/31/2025 22:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Ilford, Ealing, Camden Town, Southwark, Islington, Croydon, Sutton, Tower Hamlets, Waltham Forest, City of Westminster, Paddington and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomHackney Total Blackout
United KingdomLondon Total Blackout
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • kentsoc david (@kentsoc) reported from Biggin Hill, England

    @virginmedia I keep getting this message when I try and sign into my Virgin Media Account…. “This service can only be accessed by the primary account holder”. I am the primary account holder.

  • callum1444 Callum McGuire (@callum1444) reported from Eltham, England

    @virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.

  • MissFayeRay FClay (@MissFayeRay) reported from Romford, England

    @virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄

  • thomasdmatthews Thomas Matthews (@thomasdmatthews) reported from Islington, England

    @virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?

  • jgraha14 Jen Daly (@jgraha14) reported from Ealing, England

    @virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?

  • vince01181 vince0118 (@vince01181) reported from Ealing, England

    @virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!

  • thomas_maurice spite driven development (@thomas_maurice) reported from Islington, England

    Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again

  • LonesomeJay Looney (@LonesomeJay) reported from Dartford, England

    @virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay

  • BaldockPatricia Patricia Baldock (@BaldockPatricia) reported from Lambeth, England

    @virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    @virginmedia Rather loose a long-standing customer then?

  • AdiStaempfli Adi Staempfli (@AdiStaempfli) reported from London, England

    After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!

  • eugene_hutton Eugene Hutton -Mills (@eugene_hutton) reported from Addington, England

    Virgin media has been down all day,yet they have not even sent any message to their numerous customers. TIME WILL DEFINITELY TELL

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?

  • Tonyippee Ynot? (@Tonyippee) reported from Croydon, England

    Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭

  • FoodwiseWomen Foodwise Woman (@FoodwiseWomen) reported from Kensington, England

    I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱

  • sevki Sevki 💉 💉🎉 (@sevki) reported from City of London, England

    .@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”

  • drewerydyke Drewery **** (@drewerydyke) reported from Hackney, England

    @virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.

  • Marshall5Sharon shoegal (@Marshall5Sharon) reported from Kensington, England

    No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬

  • Marshall5Sharon shoegal (@Marshall5Sharon) reported from Kensington, England

    @virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Louise46290208 Louise (@Louise46290208) reported

    @virginmedia Cant wait to leave virgin media in February. Bill went from £70 to £101 a month. Customer service is shocking. Shall not be returning.

  • PeterWilde19 Peter Wilde (@PeterWilde19) reported

    @virginmedia my internet with you keeps dropping out and running horrendously slow? Status checker shows no issues but I say there is. Blackpool area

  • CFCJxck98 𝕁𝕒𝕔𝕜 (@CFCJxck98) reported

    @virginmedia Are the lines still down?

  • sixtytonpower peter o'neill (@sixtytonpower) reported

    @virginmedia Then write to me. You have my address. Then you can tell me your name and your function. It sounds to me like "Social Media Advisors" are not the people to be handling my complaint. My complaint is on the Virgin system. It is insulting that you ask me to repeat it.

  • austinthebruce F (@austinthebruce) reported

    @virginmedia I like many people, have been trying to cancel my contract since I found out about the price increases. However like I can see from the many tweets, you’re making it impossible for people to cancel by being deliberately difficult by long wait times and hanging up.

  • jonny_aloy Jonny Aloysius (@jonny_aloy) reported

    @virginmedia take this as notification that I wish to cancel services at no penalty cost to me as per your email to me of 11th January 2022. I am not wasting any more of my time trying to call your cancellation team because I have no confidence in their ability to answer a call.

  • timdnottingham Tim Dawson (@timdnottingham) reported

    @virginmedia So that's excusing cutting customers off now? The service just keeps getting worse. Can you please clarify given that you've increased my monthly fee without notifying me whether i will be able to leave my contract with immediate effect without any penalty?

  • CFCJxck98 𝕁𝕒𝕔𝕜 (@CFCJxck98) reported

    @virginmedia Still haven’t spoke to anyone keep getting cut off on the phones, how can your customer service be this bad? I just want to cancel my contract

  • OrganisedPauper OrganisedPauper (@OrganisedPauper) reported

    Virgin media's 'future proofing' our landline in the Spring. Doesn't feel very future proof to have a phone that doesn't work in a power cut during a potential energy crisis. #virginmedia #futureproof

  • TournamentSte Steven Shorrock (@TournamentSte) reported

    @virginmedia I’m getting sick and tired of trying deal with you **** customer service. 1hr on hold and keep getting cut off before I get through. Your a joke