Virgin Media Outage Report in Beckenham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Southwark, Dagenham, City of London, Hampstead, Ilford, Croydon, Hammersmith, Tower Hamlets, City of Westminster, Islington, Poplar, Redhill and Orpington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Newham |
Total Blackout | |
| Southwark |
Internet | |
| Dagenham |
||
| City of London |
Total Blackout | |
| Hampstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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nobbly bobbly
(@contact400) reported
from
Romford, England
@virginmedia come on virgin my internet has gone down twice in one day! #sky will be getting a call.
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Robin L-S
(@robskils) reported
from
Wandsworth, England
Just as I'm starting to think there's hope for humanity, I try calling @virginmedia customer services. Then I remember what a hopeless pile of sh1te modern life has become. #virginmedia #virginmediadown #virginbroadband
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Christian Radnedge
(@ChristianRad) reported
from
Camden Town, England
@virginmedia broadband down again in NW3, yet your site says no issues. Well, I can assure you there is...
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Paul Malin
(@Paulmalin10) reported
from
Camberwell, England
@virginmedia Thank you. It’s back. It really must be possible to give faster and better information when an outage is so widespread. 4 hours to admit the problem. No indication of coverage, cause or duration.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginhelp @virginmedia #internet #communityfibre I have just spoken to the useless Virgin cust service in Indian (they hung up twice) they refuse to offer some bill credit for loss of service all day yesterday. Disgusting rip off company AVOID!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia What a surprise had internet from midnight and now it has stopped again. Waiting to get through to support and on hold safe for 30 minutes. You must be making a fortune on people calling.
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MarcHayo. Former ditherer. Now pro hard-changed EU
(@markhayo) reported
from
Kensington, England
Respect to the engineers @virginmedia Consistently maintaining such a complex network is a tough job, especially at a time of exceptional demand. Whingeing the instant something as advanced as an internet network goes wrong is such a self-regarding 1st World problem. Shame on us
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Kieran
(@kbray68) reported
from
Ealing, England
@virginmedia thx got it back for 30mins now down again😡
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Kate Thornton
(@k8_thornton) reported
from
Camberwell, England
@KerryAGodliman @virginmedia It’s not sodding FINE!! It’s not working!
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
Been with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.
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Fergus Rose
(@FergusRose) reported
from
Ealing, England
@virginmedia it’s down again when will Internet come back
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Seems it has started to go wrong yet again - 6 weeks of poor service so far.
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Lawrence Hooker
(@goonerlgh) reported
from
London, England
@virginmedia I rang back until the office was open. Router being changed (after reporting problems for several months) My tweet was to say it'd be good if the answerphone message gave the Opening time so people know when to call back...
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@jmc_what @virginmedia I’ve just got through and they say there’s a problem with my hub, which I question as I’m in London and there are loads with Virgin internet issues.
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@giltranator @virginmedia Solution is an exchange based internet service provider. BT etc...
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A.j. Stranger #UTAG
(@AStrangerJ) reported
from
Bromley, England
@virginmedia I’ve had your service installed this evening, but I’m only getting about 6 channels. I thought I was getting 100+. Been on hold with your customer services now for 25 minutes and still haven’t spoken to anyone. Not exactly a great start 🙄
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Chase D'Cunha
(@chasedcunha) reported
from
Bromley, England
@virginmedia Thanks John. Perhaps taking it down as a listing available on Xbox One via the Microsoft Store would be a good start.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@AsadMoghal @virginmedia That’s of course if you get a reply from a genuine account . Lots of scammer accounts reply to Vm complaint tweets - because there are so very many online complaints #virginmediadown
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@virginmedia intermittent internet now for 2 days and no answers from you. Dreadful service. #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Frankie Carrick
(@FcjuniorFrankie) reported
@virginmedia - hi, any timescales for how long wifi will be down in the NE28 area? I am unable to work 😡
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Phil Hellary
(@philhellary) reported
@virginmedia Also, my uptime tracker was down for 5 days as I replaced my router to rule out any hardware issues on my end. These graphs also don't illustrated the occasional dropped pings that break video/voice/game connections.
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𝕂𝕖𝕚𝕥𝕙 𝕋𝕒𝕪𝕝𝕠𝕣
(@tonydwunderful) reported
@virginmedia @idriselba I have a complaint with an active status since 24th September. I was to it would be dealt with in 3-5 working days? Been on What's app trying to sort it for hours and hours over the last week, getting fed up now.
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CloudYoshimoto
(@cloudyoshimoto) reported
@virginmedia Everything you offer in support is pointless. Hasnt solved any of my last 3+ Issues which are all network/infrastructure and magically go away at some point. Hence my bitchin about you crap network for gaming.
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Chris
(@cmcfc3985) reported
@virginmedia Hi, I have tried that but no form pops up, just the landing page fot virgin to sign in
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Manraj
(@Manraj_Virkk) reported
@virginmedia Wi-Fi cuts out every 20 mins for a few mins and comes back. Very annoying when you’re mid meeting and you disconnect. Checked online on the service checker and it is a known issue but this has been ongoing since Wednesday when I first raised the issue.
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Chris
(@cmcfc3985) reported
@virginmedia Still not working. Im not on a desktop and its not loading on my mobile. Will just have to leave it
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Karen Alexander
(@chemistrykaren) reported
@virginmedia As it’s several of us in the street who have outages, and as I’ve not touched the phone connection and can assume my neighbours haven’t either, can we eliminate such an issue?
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Omega Guru
(@cian_guru) reported
@virginmedia when are we excepting the outage to be resolved ?
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Nigel
(@weaselchops) reported
@virginmedia I had resort to old fashioned telephone! The chat is broken for me! :(