Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, City of Westminster, London, Hammersmith, Wembley, Southwark, Dagenham, Camden Town, Croydon, Hackney, City of London, Romford, Islington, Tower Hamlets and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Ilford |
Internet | |
| City of Westminster |
Wi-fi | |
| Ilford |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Steven Hunter
(@sculptorini) reported
from
Eltham, England
Sick of @virginmedia Internet dropping out all this weekend. I'm paying a lot of money for this service.
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Rasta Fou
(@Rasta_Fou) reported
from
Kingston upon Thames, England
@virginmedia has got to be the #worst customer experience ever. 3times I have been cut off trying to report a problem with my landline. Do not sign up to this company. #bad service majorly #overpriced I do not recommend @virginmedia to anyone.
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Mr Digital Panda
(@MrDigitalPanda) reported
from
Lambeth, England
@virginmedia got a message to say it was fixed but my internet is still down Fault Ref: F007494959 This
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Sarah Garfinkel
(@DrSFink) reported
from
Islington, England
@virginmedia Mum said she spoke to an operator who ran some checks. They confirmed there was a fault, but they couldn’t proceed because mum had forgotten her password. They said they would send the letter, this was over a week ago. Thanks for your help.
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Andy Cairns
(@andycairns) reported
from
Romford, England
@virginmedia No issues. Ran the test and it didn’t find anything either. Still no internet. Wired and WiFi devices.
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Rasta Fou
(@Rasta_Fou) reported
from
Kingston upon Thames, England
@virginmedia High call demand is unacceptable!! If you offer a service and you can’t even deliver that service! I would like someone senior to call me to make this right. In the mean time I will be contacting @BBCWatchdog
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Mike Oxmaul
(@SharifOmar3) reported
from
Hackney, England
@virginmedia I appreciate the excellent service This is what good customer service looks like @ThreeUK
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Emma Cooper
(@emcooper2) reported
from
Tandridge, England
@virginmedia I changed my direct debit date to 30th of each month and you failed to tell me it wasn’t going to be effective until next months billing cycle. Now I have charges from my bank. Not a good experience, especially as a new customer. I want my bank charges refunding
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Not really when I don’t even get the reply from you team I’ve been waiting for for a week. How about concentrating on the service you’re MEANT to be supplying. You can’t service the customers yiuve got let alone any new ones!!! Fuckwits!
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Thanks. I don’t mean I set of guidelines. I mean an internal process flow for how complaint unsealed managed. For example I have raised a complaint. I call up, get to you offshore team, and they cannot see my complaint or put me through to anyone
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia @sirlordio No you get so many negative comments because your customer service and actual service is appalling. Am now told we will have to wait over 5 days for broadband and tv to be restored in sw5 9
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Tony Holder
(@bigtoneuk) reported
from
Kingston upon Thames, England
Hey @virginmedia! 3 days no internet or TV, you cancelled 2 visits because of ‘local network problems’, even though you identified a local fault in my premises. Can’t book another visit until the network fault is cleared. Oh, and to book it I have to call you again! #Fail
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia hi can you tell me is there a actual software update occurring in the East Ham area maybe outram Road East Ham London E6 as I've been getting my green signal flashlight flashing for the last 2 days
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
Merton, England
@virginmedia I did, I moved, Virgin cable is at front door but 2nd floor flat deemed insurmountable problem by engineers.jow I’m going from 140Mb @virginmedia to 3Mb BT. Disappointed to say the least.
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2Ø2Ø
(@ellisdawg) reported
from
Hackney, England
@gregstanley1994 @virginmedia Nah the disrespect slow internet and they just called you Stanley 😤
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Tracey Lambert
(@traceylambert69) reported
from
Romford, England
@virginmedia Yes there is a fault and it seems your telephone person could not tell us this.....disgusting service.
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Samantha Ovens
(@SamanthaOvens) reported
from
Wandsworth, England
@virginmedia I just checked thank you and it states there are connection issues that are being worked on presently. I have registered the issue as directed.
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360 home security
(@360homesecurity) reported
from
Stratford, England
@virginmedia Good evening would you be kind to tell me if there's a software update occurring on your hub router number three in the area of East Ham London E6 1JP outram Road as I have been getting a green signal light flashing for the last 2-days
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Richard Moses
(@Richardjmoses) reported
from
City of London, England
@virginmedia Also you send me a text saying Hello, it s Virgin Media here. We have an update on your complaint and we will call you shortly to talk you through it.Thanks. I called up and you had no idea about the complaint
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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david piper
(@davecpiper) reported
@virginmedia I have not been able to talk to anyone. When I call I get sent a text to a link. Fir the last 4/5 days the service checker says there’s a problem with tv service in my area and it will be fixed by end of day. It hasn’t.
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🔴 LIVE, MissCharlottie 🦒
(@MissCharlottiee) reported
@virginmedia I've had intermittent Internet issues with your broadband for months now, allegedly due to an issue in my area. I can't get through to anyone on the phone but automated messages that tell me the same thing. Its regularly preventing me from working - what do I do?
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kev sheils U13's jogo
(@1980sepo) reported
@Nicola__Jane__ @virginmedia Mrs never had a problem in 15yrs of working from home, An our wi-fi never loses signal.?” Maybe u got a fault somewhere sure @virginmedia will sort it out for you 👍🏼
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Joe Huxley
(@JoeHuxley2) reported
@virginmedia Yeah, but the time just gets pushed back and back every single time it's met. I rely on the broadband to work and £8 a day compensation to miss out on a daily wage is pretty damning. An actual estimate of time fix would be ideal, not just a number plucked out of thin air.
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VirtualGhost
(@VirtualGhost_) reported
So for the pass week I have had non stop issues with my @virginmedia super hub overheating and shitting off. So won’t be able to do work till I find a way to keep it from over heating
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Gilly
(@gillian_h_79) reported
@lancstelegraph Same. No broadband, tv or home phone from last Thursday morning. I work from home so am really struggling to get things done. The communication from @virginmedia has been awful. #virginmedia
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Stam.Tour
(@stamataNTE) reported
@virginmedia Wtf @virginmedia what is wrong with you??? I've spend hours, I'm going to lose my job, no emails no nothing and now you cancel the contract because of inactivity???what inactivity???
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Gav
(@finallygav) reported
@virginmedia I appreciate that but this is another fault after 4 days of no service of any kind and before that there were other issues. Feels like there isn’t a prolonged time without a fault. It’s frustrating as I hope you can imagine
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Lotte Latham
(@lotte_latham) reported
@virginmedia Wix’s tech team has told me that there are IPS issues that need resolving on Virgin’s end as websites made with Wix are currently not loading. Are you able to let me know when this is getting resolved? Thanks
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Oliver Thew
(@OllieThew) reported
@virginmedia We have been told this was part of an area fault but our neighbors on virgin now have internet connection and we are still without. We were also told something about our account, so have no clear information about the actual cause or reason. Again, poor customer service