Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of London, Hammersmith, Newham, Wandsworth, Dagenham, Croydon, Romford, Ilford, Bexleyheath, Southwark, Harringay, Ashtead and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| London |
Internet | |
| City of London |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
||
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Yvonne M
(@YvonneM28) reported
from
Bexleyheath, England
Watching @MillwallFC on the #skyredbutton bia #virginmedia is like watching a quickstep on #StrictlyComeDancing . Slow, slow, quick quick, slow. Sound off now. Not sure how much more of this I can take
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Deborah 👩💻
(@deb_mae_ellis) reported
from
Poplar, England
@virginmedia Just want the service m paying for it’s been going on to long.... East London
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glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.
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Bev Fitzsimons
(@fitzy45) reported
from
Merton, England
After 4 days without broadband, TV and phone what is particularly vexing is the ‘no known problems’ message on the @virginmedia website. The communications about what has been going on has been shocking
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Mrs R
(@KateRenton) reported
from
Merton, England
@harryhpalmer @virginmedia @IggyPop We’re watching through iPlayer and casting onto TV. Pain when it buffers though. @virginmedia better get their act together tomorrow as it says on the website we’ve had service since 5pm today and nothing is working.
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Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
We have internet, thank you to the engineers who fixes it but @virginmedia need to take a long hard look at how they managed this, poor poor communication , o-one monitoring SM over the weekend, a classic lesson in failing in crisis management and customer care
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Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
@TomW83mcfc @singinghands @virginmedia It’s bigger than that... main internet cable for SW London was severed on Thursday.... outage affecting thousands, will take days
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Russ Shaw
(@RussShaw1) reported
from
Hammersmith, England
@GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!
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David Berry
(@davidgberry) reported
from
Bexleyheath, England
Round my parents, @virginmedia - sky red button not working.
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Gavin Poole
(@GavinJPoole) reported
from
Merton, England
@virginmedia Ok, thanks, we had service this am but when the portal@shows three greens and a good device it should be updated to at least amber.
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It’s only curly at the front ✋🏻
(@sladey66) reported
from
Camberwell, England
@virginmedia Yes. Someone from our street reports a broken box at least once every three months
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Chris Smith
(@chrissmithvivi) reported
from
Merton, England
@virginmedia Yeh... Mine is still down
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H-Town
(@letsbhavinu) reported
from
Hackney, England
I would like to let @virginmedia know that your service is the WORST its been. There are ALWAYS issues. Never any answers either, just excuses. I've had enough
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia any news on KT3 internet/tv issues, day 4 now of nothing and it’s Christmas
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Mrs R
(@KateRenton) reported
from
Merton, England
@daveberry_tweet @absoluteradio @leonagraham sorry! never going to #letitgo with @virginmedia no Wi-fi since 9am last Thursday until 6am this morning. Very unhappy #SWLondon
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Was this in the plan 🦋
(@stephnimmo) reported
from
Merton, England
@singinghands @virginmedia Agree!!!! I know that a third party is responsible but they should own the problem and care for us customers
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Toby Fox
(@TobyFox92307507) reported
from
Sutton at Hone, England
@andymatthews @virginmedia Cheers Andy. Signed with BT - decent price and - get this - people on the phone who are polite, try to help and are effective - deal done in a single phone call. It's like the future!
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Tony Mills
(@tonystwit) reported
from
Kingston upon Thames, England
@telnetport25com @EdwardJDavey @virginmedia Ed likes to campaign for populist issues with no success, so don’t hold your breath. Virgin media is his current target after failing with his SWR campaign. South of the Borough lost faith in him!
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Biancaaa 💕
(@Biancaaa89) reported
from
Kingston upon Thames, England
@jamesburns1990 @virginmedia Ridiculous isn’t it. Service seems to have rebooted now thank god
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Mark Burrows
(@MarkBur97728871) reported
from
Sutton at Hone, England
Can you make virgin Media go bust broadband is crap and I wast my money on it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart McCullagh
(@stumccullagh) reported
@virginmedia From September they’ve given me 4 or 5 dates the problems should of ended but they never have so I’ve gone 5 months with limited TV
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Stuart Edward
(@JacknifeStein) reported
@virginmedia @pottsydj please refer to the above, this is awful customer service and I believe you are in charge of this department?
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Luke Darragh
(@LukeAGD) reported
@virginmedia Following this I spoke to someone else who tried to fix by reverting the changes and applying Volt to my original M500 making it Gig1 but was told my contract will now finish 3 months later without the welcome discount costing me £100? 3rd person refuted this too
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10Axet
(@10Axet) reported
@virginmedia He changed router, cables in and out and something in the exchange. But we still get router cuts. it is not just a signal drop. the router goes to green several times per day
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia No. You just keep closing them so I have to keep making new ones. Then you'll close them again without resolving them so I'm forced to make the same complaint again, and so on and so on. Which is why I want a deadlock letter
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia Your company doesn't care about handling complaints at all. You never investigate them and you'll close them without resolving them, by emailing me to tell me they've been resolved, even though I can be in real time still complaining about it to some at Virgin Media.
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia As I've told you before. You keep closing my complaints without resolving them. You closed a complaint while I was still making the complaint to one of your customer service team in real time. Your company doesn't deal with complaints, which is why I want a deadlock letter
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mike
(@mike23002258) reported
@virginmedia @jimothyjimmyjim @virginmedia #virgin360 to add …. Just reentered my pw for Netflix and cannot play anything …. please fix
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Stuart McCullagh
(@stumccullagh) reported
@virginmedia The complaint has been ongoing for months I’ve spoke to so manypeople2 webchats. My TV on all 3 boxes works intermittently inc missing most football matches I pay for. I keep being told it’s a problem in the area. All I want is a svc I pay for & money back for svcs I’ve nothad
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Luke Darragh
(@LukeAGD) reported
@virginmedia Apparently the change was never applied so although I have Gig1 speeds, I was going to be charged over £100 next month? The first person has really screwed this up... I should be on M500 at my original price with Volt making it Gig1. Simple???