Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Ilford, Southwark, Harringay, Ashtead, City of Westminster, Hammersmith, Waltham Forest, Newham, City of London, Paddington, Wembley and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Phone | |
| Croydon |
Internet | |
| Hackney |
||
| Ilford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@virginmedia sort it out! I’ve got Betty next door hollering at me over the fence when I’m trying to get the washing in asking if it’s gone down! #virginmedia #VirginMediaoutage
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JJ Hazan
(@HazanJJ) reported
from
Blackheath, England
@virginmedia Still down in Lewisham SE8 for me
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Tony Kinson
(@mrkinski) reported
from
Bexleyheath, England
After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Camden, England
@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@Marcroy_Smith @virginmedia Same here and customer service not available either
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @Jaym7t5 My system is down since about 4pm
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Alex
(@ameehan71) reported
from
Bromley, England
@virginmedia @Jaym7t5 Mine has just gone down again, 16:35
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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Jack Robinson
(@JackEORobinson) reported
from
Wandsworth, England
Hi @virginmedia, are there problems in the SW17 area? Your service status page isn't loading.
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Kwame Gyamfi
(@Kwame916) reported
from
Wandsworth, England
Virgin Media - prices up, service down. Useless, useless, useless. #VirginMedia
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MegaDan, #GeneralElectionNow 3.5%, #FBPE, #FBPPR
(@amiwrong82) reported
from
Worcester Park, England
Appalling from @virginmedia today! The whole network in shambles today, no one working from has been able to do anything! Just spent 40 minutes listening to Footlose in their phone queue and as I got to the front, they put the phone on me! Absolute shambles!
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Justin Moore
(@jm1967uk) reported
from
Redhill, England
@virginmedia Broadband outage this morning, unable to listen to @lbc online or any Global station or website. No doubt other sites are unreachable too. You have increased my bill and this is the "service" you are providing.
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A voice only
(@Avoiceonly2) reported
from
Blackheath, England
@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jo McAllister
(@jomcallister1) reported
@virginmedia I’ve already called them twice. The first time I was hung up on, the second time I was told to wait a few weeks with fingers crossed, hoping that you will fix it. What do you suggest I say if I call again?
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Daniele Morisco
(@dmorisco) reported
@virginmedia The phone line did a reboot of my router. I couldn’t talk to anyone. I’ve raised a complaint already 3 times including today but it takes time to receive any update. There was supposed to be an engineer coming earlier for the area, but don’t have updates on the resolution.
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Rob
(@rob9_afc) reported
@joshstankler @virginmedia Ahhhhh it’s so nice to come on Twitter and see others are not happy with 360 I’m fuming with it it’s so bad everything has changed FOR THE WORSE
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****** Rolling Stone
(@StoneGringo) reported
@virginmedia It doesn't matter. I have resolved the issue by using a 3rd party router which also showed that the WiFi performance of the Virgin Hub was little better than 2 tins and a bit of string. It really is an appalling router. But hey - costs!
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J C ֎
(@ea3y) reported
@virginmedia Wife force to travel to central London as we don't have "intermittent" ...we have nothing, but my bill will increase soon👍🏼👍🏼. Just because u have a monopoly in some areas, doesn't mean you can treat customers like it doesn't matter if their utility is down for nearly a week.
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Adam Hickingbotham
(@adshick) reported
@virginmedia how do I get out of you’re contract, I’m supposed to get 500mb but in the times I did Internet (the daytime!) you are tracking at 35mb...this is totally unacceptable and I want to move to @bt_uk. You are the worst provider I have ever used, the service is dire.
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***
(@1968jap) reported
@virginmedia Nothing but constant problems thought might get better with upgrade , clearly not ! Is the projected fix time still 8pm ? Tw13 area
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Jo McAllister
(@jomcallister1) reported
@virginmedia Are you not able to do this on my behalf as I’ve already tried twice? Are you going to be giving refunds as the service is so awful? I am working from home, and need the internet to work reliably, which is why I pay for the largest package
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Kay Bak
(@kaybaka) reported
@virginmedia But why haven’t I been able to access my account? And every time is keep saying weak security. And when I trying to access my chromecast, it’s can’t access or establish any network even though they are the same.
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KrazyKiwi
(@SharonMC68) reported
@virginmedia @virginhelp @Virgin Yes we did and no there were no outages. I have had a good run this morning but since 12 it has been down 5 times which is really odd but managed to connect again without my interference. Any advice greatly appreciated