Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Harringay, Southwark, Hammersmith, Hackney, City of London, Newham, Wandsworth, Dagenham, Romford, Ilford, Bexleyheath, Ashtead and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Harringay |
TV | |
| London |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....
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vicky
(@vickyatwork) reported
from
Croydon, England
Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET
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Paul Vivash
(@paulvivash) reported
from
Lambeth, England
@virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
Would be nice if @virginmedia admitted there was a problem. Broadband down since last night, same previous night. Just glad I don’t need out for work today. Shame everything else needs it tho #virginmedia #virginmediadown
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Tony Wiseman
(@tonywiseman1976) reported
from
Romford, England
@virginmedia Do you intend to issue my refund or penny pinch?
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Merrell-Ann Bradnock
(@trousseaudiary) reported
from
Romford, England
@virginmedia is the internet down in the RM3 area?
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Maria David
(@2wheelchick) reported
from
Bromley, England
@virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Well you said u only get compensation 4 certain things however for almost 3 weeks now the internet I rely on for nearly everything is slow &cuts out my neighbours the same . I have missed on line interviews , zoom meetings , unable to do some coursework & u guys say oh well ...
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia answer your damn phone
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining
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Jeff forrest
(@Jeffforrest1) reported
from
Kingston upon Thames, England
@pompeyhedge @virginmedia I was getting either 500+ or zero. There may be congestion and over subscription but that isn’t my issue.
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Robin Pritchard
(@robinpr71) reported
from
Lambeth, England
So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia how long is tv and broadband going to be down today in the Kensington area?
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Gaz the Red
(@redgm99) reported
from
East Ham, England
Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠
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Morris the Cat.
(@contact400) reported
from
Romford, England
@virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Hampson
(@KellyHampSinger) reported
@virginmedia please can you help, during this pandemic I, like a lot of people have been working from home. We have the worst internet so I lost my job. I now have a new job but my new boss is asking me to upgrade my internet but virgin doesn't go up our road! Can you help????
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Patrick Rogers
(@PpjRogers) reported
@virginmedia I phoned the number and the advisor sent a technician to look at box when I had clearly told him that problem was a wire out of the ground. Pathetic!
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Rob Wills
(@Met_Head) reported
@virginmedia Are the servers down again? Loss of broadband again in Plymouth
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Odunchè/Pilot...
(@Sydnarm90) reported
Is Virgin Media happening to be doing work in my area because the internet has been very poor for a little while and I'm beginning to become quite annoyed
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Christine
(@FairyFly28) reported
@virginmedia Just asking why I was paying for a service I don’t have. I’ve cancelled payment once noticed after 7/8 months 😳
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GJM
(@zombie_apoc1) reported
@virginmedia Hi, after many emails/calls/messages and pleads for signal boosters as a new customer, which all fell on deaf ears, I invested in third party devices which cost me £57. I can finally use VM internet thanks to no help from VM. Feel very let down as a customer.
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Dawn Harding
(@DawnHar90476836) reported
@virginmedia @Nigella_Lawson Does this text mean my services are fully up and running plz Your new Virgin Media is now activated. If you haven't already follow the instructions in the box to install. Reply HELP if you get stuck.
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marksuttonbike
(@marksuttonbike) reported
@virginmedia Thanks, but trawling forums looking for answers is my idea of hell. Proper customer service would your people taking pro-active action to come out to diagnose and fix in one hit rather than sending me round in circles. I pay you £60 a month after all...
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Rob Wills
(@Met_Head) reported
@Plymouth_Live virgin media broadband has been down again all night in Plymouth @virginmedia
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Phil the Fluter
(@MrBlueSkyFluter) reported
@virginmedia No. However, the My Virgin Media app informs me that there is a problem in the area which will not be fixed until tomorrow. I will use this app to report any further issues. Not happy that this is a regular problem.