Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 03/29/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Islington, Ilford, Acton, Fulham, Lewisham, Ealing, Leyton, Harringay, Redhill, Dagenham, Camden Town and Sutton.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomCroydon TV
United KingdomIslington Internet
United KingdomIlford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • simonraper1 Simon Raper (@simonraper1) reported from Ilford, England

    @virginmedia My service in the last week has been dreadful, constantly dropping away. I must have reset it at least three times each day. Can’t test from here as that part of your website is not working. I can’t currently connect at all. I’m E11 2LX. Can you look into it please

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner Neighbours having similar issue. The inability to work online is debilitating @virginmedia. Poor communication only makes the situation dire.

  • SADLondon Stephen Anthony Davids (SAD) (@SADLondon) reported from Stratford, England

    @HendonGooner @helfkndoes @virginmedia Intermittent service for 4 weeks no WiFi since 18/4. No TV also. Lockdown has become like a prison lock-in. #Virginoutage

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @HendonGooner It's gone beyond a joke. Recorded message says issue fixed. WiFi still dead and zonked. 4 days of no service @virginmedia only adds to the head f... of being under curfew.

  • channa_2012 CD 🌸 (@channa_2012) reported from Hackney, England

    That damn @virginmedia advert makes me emotional every single time I see it 😫 #keepyourheadup #stayhome 💙

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia It’s not working at all...

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia My internet it’s still down and I haven’t got any response...

  • f_sd f. sdrigotti (@f_sd) reported from Hackney, England

    @virginmedia @brotherjohn1 Same here mate. Dawn since 11:17. Been bothering since Saturday 17:55. Please fix.

  • HeartSure heartsure (@HeartSure) reported from Kingston upon Thames, England

    @vmbusiness Virgins response taking 5 times more than their normal charge - ‘I am sorry for this issue, but this balance would stand I am afraid as the account was not billed correctly over a period of time.’ Just terrible. #virgin #cheats

  • tbush Tim Bush (@tbush) reported from Wandsworth, England

    @jackbremer @virginmedia Wow - nice 👍 Our Virgin speeds are up and down like a yo-yo and mostly pretty terrible. Might have to start a nocturnal working schedule to actually have a usable internet connection 😬

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia I’ve done everything,still not working

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Bromley, England

    @virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.

  • davidwaddelluk David Waddell (@davidwaddelluk) reported from Camden Town, England

    Impossible to cancel @virginmedia contract. Most call centres closed and impossible to find how to do it on website. HELP!!! #ofcom

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @withnail69 @virginmedia Same here in Wandsworth @virginmedia what have you done to the network in Spencer park Sw18 my broadbands gone down a dozen times today and it’s just gone off again

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @virginmedia service still down in E15. 5th day now. No response from text. Same recorded message stating issue has been resolved. Unable to connect to the online forum Outage Map via phone hence Tweeting.

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia There’s no problems on my area

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia I run the tests and everything but my internet is still down

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @TheBull39 @virginmedia Got exactly the same problem...

  • onfe1 Eddie (@onfe1) reported from Romford, England

    @aaronosher @virginmedia Fairly common problem with the hardware in the Virgin hub unfortunately

  • SADLondon Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    @virginmedia C'mon... I wouldn't have taken to tweeting if I had not exhausted every aspect of rectifying the issue. The issue lays in your corner.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ImogensFight ImogensCanavanFight (@ImogensFight) reported

    @virginmedia They need to run cables in the road. That was meant to happen yesterday, but nothing has happened. We were meant to be sent a WiFi dongle on Wednesday but that never happened, so I had to chase yesterday, and it'll be here tomorrow. Not great service, at all.

  • dangrowsveg Daniel Lawrence-thomas (@dangrowsveg) reported

    @virginmedia If there are no issues why is it when I ring yourselves it apologizes for the intermittent issues and that the issue is a complex one? Please explain

  • Znas112333 s a n z. L (@Znas112333) reported

    @virginmedia We have no broadband connection since yesterday morning in the SA12 6ET area. I work from home and this is causing a huge problem. No agents available. Is anyone there to resolve this issue asap please?!?!?

  • PandOminous PandOminous (@PandOminous) reported

    @virginmedia the service came back on towards midnight my neighbour was having the same issue but it's sorted now

  • johntelfer68 John Telfer (@johntelfer68) reported

    @virginmedia Thanks for your reply but to be honest if me as a customer was not worth replying to when I sent the first form about 50 working days ago and the second over 25 working days ago I'm inclined to look elsewhere

  • dangrowsveg Daniel Lawrence-thomas (@dangrowsveg) reported

    @virginmedia It's been 7 days with the internet constantly going on and off on and off. This is not good enough! Really really poor especially after I've recently decided to stay with Virgin media. I regret that decision now. Totally irritating!

  • DavidFromRoI David (@DavidFromRoI) reported

    @virginmedia I’m an existing customer now. was told they can now told they cannot. Any idea?

  • Syh_1993 Saqib Hashmi (@Syh_1993) reported

    @virginmedia Called “helpline”. It transferred to India, disgusting customer service. Internet has been poor for weeks and the support staff have no knowledge on anything and refuse to send me a technician or a new router. Okay to take £120+/m but cant resolve. Breach of contract

  • kjf83 Katrina (@kjf83) reported

    @virginmedia Our existing router is no longer turning on and yet I’m still required to pay for a non existent service

  • fletcher365 MC (@fletcher365) reported

    @virginmedia really upsetting way to treat an old man.