Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 01/02/2026 01:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Romford, Paddington, London, Hackney, Hammersmith, City of Westminster, Southwark, Bexleyheath, Croydon, Ilford, Ealing, Camden Town, Islington, Sutton and Tower Hamlets.

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City Problem Type Report Time
United KingdomRomford Internet
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality

  • chriswoods84 Woodsy (@chriswoods84) reported from Ealing, England

    @ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

  • tulsehillboy Lee Winter (@tulsehillboy) reported from Lambeth, England

    @virginmedia Truly dreadful customer service today. Spent three hours in “chat” and no further forward. 100mbps is only 3!!!

  • Andrew007Uk Andrew Fleming (@Andrew007Uk) reported from Sutton at Hone, England

    Think I am cursed with home internet. All the trouble in India and now a culmative 2 hours trying to contact @virginmedia with no success of speaking to a human back home. All data expired and phone line/TV also not working so we must refresh and start again tomorrow 😳

  • jimiinc James Enck (@jimiinc) reported from Camberwell, England

    @virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.

  • johnnieego John Lyons (@johnnieego) reported from Hackney, England

    Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.

  • starsenic dicle erver (@starsenic) reported from Hackney, England

    AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia

  • Morgannaredhead Morgz (@Morgannaredhead) reported from Islington, England

    @virginmedia Never mind Service is appalling lately.

  • Murvalous1 Tom (@Murvalous1) reported from Hackney, England

    @virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.

  • LazyValentina Lazy Valentina (@LazyValentina) reported from Croydon, England

    @virginmedia help! Something wrong with my router or Internet service. Authentication error, no Internet 😢

  • ukwip Anthony Cohen (@ukwip) reported from London, England

    @virginmedia Area issue. Fix by 12 July 4:50pm

  • Messy_BB Mercedes BB (@Messy_BB) reported from Sutton at Hone, England

    @virginmedia I don’t have an Ethernet cable. Network status said its fine. Currently being tortured on hold listening to james Arthur. Catch up not working either (error c130). Trying to work from home having to tether my personal data. On my last legs with Virgin

  • northern_puddin Jason Hartley (@northern_puddin) reported from Kensington, England

    @virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.

  • dettybo eternal optimist (@dettybo) reported from Dartford, England

    @Louisemtg @dartfordliving @virginmedia Thanks, the trust pilot reviews are awful. I've told them I don't want it but they're not happy with the speeds of BT

  • JonMarkDeane Jon Mark Deane (@JonMarkDeane) reported from Lambeth, England

    @virginmedia Broadband is down. Box is showing solid green base light, solid green WiFi light and a flashing green internet light. Reboot, lower cycling, full disconnection and reconnection achieves nothing. TV service fine (sans network features).

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course

  • shazthechef sharron killick (@shazthechef) reported from Dartford, England

    @virginmedia Hi I’ve run the necessary tests that are on ur service page and there’s no problems but some of my recordings are still not very good quality and I am unable to watch them

  • StevenCooke94 Steven Cooke (@StevenCooke94) reported from Poplar, England

    @virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!

  • PauleneCarr PauleneCarr (@PauleneCarr) reported from Croydon, England

    @virginmedia @MoneyTelegraph For last 2 months in the SW16 area VIRGIN TV & BROADBAND services has an ‘outage problem.’ Despite several engineer call outs the issue has not been resolved so no access to internet. Virgin please sort out and provide compensation for lack of service

  • Formanaterr Eruptiion (@Formanaterr) reported from Romford, England

    When you get home and @virginmedia are doing service maintenance to your broandband! 😂 I’m off till tomorrow guys! #apexLegends #ApexLegendsseason2 #WINGMAN #Gfuel catch up with previous content on twitch which is in the bio! 🤙🏻

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lminors Luke Minors (@lminors) reported

    @ShippersUnbound @virginmedia Their customer service is about as worse as it gets.

  • mindfulmiss1 Samira 🧠 (@mindfulmiss1) reported

    @virginmedia After hours they have now agreed to send a technician - I am really disappointed with the service I have received

  • amyyhowarth Amy Howarth (@amyyhowarth) reported

    @virginmedia No, they sent me a message at 7:15 am and said they were putting me through to customer relations, nothing since.

  • StreetsofGreezo Grizzo (@StreetsofGreezo) reported

    @virginmedia I've done that, no help there either just get cut off.

  • johncarroll30 ™️ (@johncarroll30) reported

    @virginmedia @ShippersUnbound I'm on 100mb and its a heap of crap. Always going down

  • zionhopkins1 Zion Hopkins (@zionhopkins1) reported

    @virginmedia It’s constantly low signal up and down. We’ve turned it off about 20 times over the last 2 weeks and nothing is happening. I spoke to someone a week ago and they said there was a problem in the like near our address checked the app and there was no fault.

  • itskoby Koby Yogaretnam (@itskoby) reported

    @virginmedia COM104321205. This is a complaint ref. A new complaint ref may have been opened today. The new ref has an updated contacted telephone number for you to contact me on. Appalled at @virginmedia for the way you have handled our complaint for nearly 8 months.

  • xSWISSchrisx SWISSchris (@xSWISSchrisx) reported

    @ShippersUnbound @virginmedia A month ago BT sent an engineer out to us next day. Have to say (once I managed to speak to a human being in the phone) it was excellent service.

  • BadCustomerSvce Bad Customer Service UK (@BadCustomerSvce) reported

    @virginmedia Yes it has been resolved by me yes, no call back from the team however? All that is left to work out is how much my bill is next month when we look at non service and poor customer experience 👍

  • Philmassey85 Phil Massey (@Philmassey85) reported

    @virginmedia Well what was more annoying was I checked the service status page when the outage was mentioned and for my area your service status showed all green bar mobile which was having issues at the time (22/07/20).