Virgin Media Outage Report in Beckenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hammersmith, Newham, Hackney, Ealing, Poplar, Southwark, Ilford, City of London, Camden Town, City of Westminster, Bromley, Redhill and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
||
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
Internet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money
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Chaz Rivers
(@ChazRivers) reported
from
Bromley, England
@virginmedia Just says a problem that was fixed at 4PM. It was going full wallop about 30 minutes ago, but then stopped working. When running the connection test it can’t fix it. Thanks.
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Erhan Timur
(@timur_erhan) reported
from
Islington, England
If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.
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Ricky Heavens
(@ricky_heavens) reported
from
Ealing, England
@virginmedia Still not working. Over 24 hours now and still no tv or WiFi
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Nick
(@alfredbulbasaur) reported
from
Kingston upon Thames, England
@virginmedia I'll call later about my issue but figured I'd let someone know about the messaging issue, just in case no-one else has
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TamTamm♥
(@buttertam80) reported
from
Ealing, England
@virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening
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Kamal Singh ツ
(@KamalSingh_28) reported
from
Kingston upon Thames, England
@SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.
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Nik Hunt
(@NikHunt_) reported
from
Paddington, England
@virginmedia Checked earlier - no faults found on the auto test. Also rebooted router to no avail. Issues affecting both WiFi and cabled connections, as well as the video on demand apps on the TiVo (amazon prime video was slow and laggy)
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Sharron O'Connell
(@heysharron) reported
from
Hackney, England
@virginmedia i am your customer want to leave cause shit service tweet back #shit poor don’t care leave you hanging 😩
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Sara Sparrow: Handmaid.
(@20S0mething) reported
from
Eltham, England
@virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.
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Kevin Blaker
(@kev_blaker) reported
from
Banstead, England
@virginmedia how stupid are you, said I would leave 5 months ago, so retentions offered me a new deal until May 2020, so agreed £82 a month, 5 Months later still paying over £100 and every month I call and get told we will sort it, think I should just go to @sky #hopeless
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia We just have a Fibre m50 broadband package, no TV. We’ve rebooted several times and this does nothing. Nothing unusual with modem lights, just a very slow connection, 4mbps. Only one device maximum works on the WiFi at a time which isn’t right.
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Jordan Dodds
(@jordandodds28) reported
from
Lambeth, England
@virginmedia Stop replying to other people’s tweets and just tell me how I can get the internet up to the speed that I pay for / my contract states as a minimum requirement. Otherwise I will cancel.
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Nick
(@alfredbulbasaur) reported
from
Kingston upon Thames, England
@virginmedia they said "I wish I could help however, being from Technical message team we do not have the access to check bills or package change"
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service
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Dave Debenham
(@Dave_Deb) reported
from
Eltham, England
@virginmedia Hi... I've been on the phone to tech support and they have tried to register me with no joy. I was simply told that the system is down and they couldn't help.
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noo noo
(@nannynoonoo1) reported
from
Lambeth, England
@virginmedia If u did appreciate the feedback u would have read the complaint & not left my son phoneless whilst travelling selling a 900£ phone that doesn’t work on your network how is that helpful You have not resolved anything
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Bolton
(@nathannjb_) reported
@virginmedia When I use your online portal it tells me the connection is fine but no devices get any signal or data through the hub.
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Stewart Daniels
(@Editmonster) reported
@virginmedia Good Morning , I Chatted to someone about my issue via live chat yesterday but have not been send a email about the update with my services not being available to me
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xRyanRampage 🏴
(@xRyanRampage) reported
There's ANOTHER SNR outage due to be fixed after the weekend with my virgin media broadband. Completely tanked my upload speed. That's nearly every weekend for at least a month or so, Jesus Christ. Nae streams then I guess, I'll just record some stuff for YouTube 🤷
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Dani Ranks
(@dani_ranks) reported
@virginmedia can't believe the poor service I'm receiving before I've even received my contract service. I'm actually thinking about cancelling the contract. This is shocking!!!!
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Mai
(@Maiwand_A) reported
@virginmedia 7 days with ZERO broadband service. "oUr eNgIneErs aRe wOrKiNg hArD tO fIx tHiS". My arse. Can't wait to drop you for @CommunityFibre #virginmedia
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Chrissie Packman
(@EssexChrissie) reported
@virginmedia @MartinSLewis I am paying for a service that is not being provided. I have exhausted every avenue trying to sort this out with @virginmedia. I am beyond frustrated. Can you please help me?
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Eleventy8to9
(@Eleventy8to9) reported
@virginmedia I’d love to be able to rely on either the service checker or the status line but as I have found over the last 3 weeks they contradict each other 1 day the service checker says no issues and the status line says their are issues the next day the complete opposite
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🚀🎮Cosmic Spacehead🎮🚀
(@CosmicSpacehead) reported
@virginmedia hello, I ordered installation of virgin media for today, but I've had no contact since the pre-contract email, no equipment, no account number or area reference, and whenever I call I get cut off. Help!
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Eleventy8to9
(@Eleventy8to9) reported
@virginmedia can you tell me if there is an issue in the BR5 area I had an engineer booked that was cancelled as told the issue had been fixed Still getting continual drop outs and no service Issues been ongoing 3 weeks now and it’s unacceptable
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Dave
(@MI5_Spook) reported
@virginmedia So, I asked today if I can upgrade my Hub4 to Hub5, but was told by staff that they are unable to specify what version Hub customers get! Come on @virginmedia there must be a way a Hub4 customer can upgrade to a Hub5 easily. The Hub4 is a bottleneck for customers networks!