Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Southwark, City of London, Newham, Poplar, Wembley, City of Westminster, Waltham Forest, Croydon, Islington, Kingston upon Thames, Camden Town and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Internet | |
| Ilford |
Internet | |
| Southwark |
Internet | |
| City of London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Trying to get a late payment charge off me is not solving your problem here. Sure, charge me a late payment fee if you h e to but at minimum credit my account with a free month or something ..?!
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Natalia
(@nut_ge) reported
from
Camden Town, England
@virginmedia #virginmediadown #virginmediauk hello. My connection is gone atm. Tried to reboot the router.. no improvement seen. Is someone looking at the issue?thx
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The Jase 🐶 🎸 🎥
(@jasemonkey) reported
from
Camberwell, England
@simonmhickson @virginmedia They were so awful when I had a problem years ago. I only resolved it by finding out who their head of PR was and contacting them.
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Thank you! It’s working atm but It has been very unstable lately.
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Hi, it came back on about 11 for 10 minutes, then at about 12.30 since when it has been stable. This is third outage of several hours in 4 days. Can this be fixed?
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mundele madesu
(@ornellasiobhan_) reported
from
Camden Town, England
@virginmedia **** wifi, awful customer service
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Richard
(@rchrdctswrth) reported
from
Islington, England
@virginmedia my internet’s been gone for nearly an hour now, same thing happened last night too. The service status page on your website isn’t even working.
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Adam
(@ADAMCLAW1) reported
from
Bexleyheath, England
@virginmedia hi, my cable service has been down for about two hours. Postcode DA5 1. Is it a general problem pls?
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aggy
(@aggy_mi) reported
from
Croydon, England
I think it's safe to say @virginmedia have inherited the crown from @TalkTalk as worst internet provider in the UK #Worstbroadbandproviderever
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia third time in four days no broadband - helpline and service status say ‘no problems’ but it’s not working. I hope it comes back in time for a full week of online learning we’ve secured for my 16 year old - first structured teaching in 4 months and this happens! HELP
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia The point is, I have only resorted to twitter now, because for months i have been unable to engage Virgin Media customer service either on your platform or by phone..
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia , We had a full loss of service for days on end of my whole street… So what do you do about that?
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Tai Aro
(@Tai_Aro) reported
from
London, England
Hey @virginmedia @VirginMediaCC I’ve not had #broadband connection for a day now. The usual fixes are not working, tried calling customer service but no answer. Please help!
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia again down!!! What a horrible service #virginmediadown
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia @Moneybox @Ofcom virgin media customer service DOES NOT EXIST.. all your paths to engage (phone, text, twitter) are all complete wastes of time. Stuck. Trying to engage. Impossible. Another customer forced to leave ..
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Help me
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Intermittent .. and for the whole street. I tried repeatedly to engage VM on this and was impossible to contact / get response. Hence I have withheld payment . Service has been so bad I understand that I can cancel contract ..
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia Do you want me to post the whole conversation John? It reflects really badly on your customer service… Happy for the world to see how silly your text service is... completely useless, complete waste of time
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cycleoptic
(@cycleoptic) reported
from
Islington, England
@drewsonix @virginmedia @BAFTA I only use the broadband and landline, as I use Sky and Netflix for tv Is they’re much saving in ditching the basic tv part if the “package” I never use.
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@virginmedia Dealt with over the phone to your customer services, thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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anjor | anjor.eth
(@anjor_pl) reported
@virginmedia That's alright. I am cancelling my contract due to unreliable service and utterly unhelpful customer service team.
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Chris Rabbit 🏴 Democratic Socialist
(@Bennydog42) reported
Appalling customer service from @virginmedia I’ve been with them since they started. I was with NTL when Virgin took it over. My router is over ten years old. Apparently I can only get a replacement if I upgrade my service. I will definitely be leaving when my contract is up. 😡
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ＪＥＮＮＡＦＥＲ ＬＥＥ Trophy *****🏆💖
(@jennafer_lee) reported
@virginmedia I have been on the phone to that number for 2 hours now and no one has helped me! Worst service I’ve ever had!
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Puneet Batra
(@Punmeh1) reported
@virginmedia I am facing a lot of trouble for my broadband installation no one within the teams now when will the external wiring work will be completed. I booked because the website mention that it is available at my home and installation will be completed in 2 weeks
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Tiz Designs
(@tizdesigns) reported
@virginmedia Connected via telephone socket. I have no dial tone, phone is charged. I have no health alarms but need a working phone in case of emergency. I can’t access the wall inlet where it comes in from outside to check connection there. But the phone is plugged in to the inside connect
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Tiz Designs
(@tizdesigns) reported
@virginmedia No internet so can’t open page. Broadband is down too. My phone signal is only on 3G as I’m in a black spot.
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Glenn
(@glanj_) reported
@virginmedia More terrible service. My complaint has mysteriously disappeared. Both the one made over the phone, and via your online form. Any explanation? Awful, awful customer service
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T
(@DomMog86) reported
@virginmedia I renewed my contract last month, that going to be a problem?
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Shirley
(@ShirleyAFMT) reported
@virginmedia I checked online for her and could see there was an issue but she's had this message across her screen for a couple of weeks now which isn't good enough
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Terry Hooper-Scharf
(@blacktowercg) reported
@virginmedia This has gone past a joke. I was told, after I waited four hours 94pm,-7pm) for an engineer who never turned up that a new appointment was made for 8am to 12pm this morning -NO SHOW again.7 days with no phone