Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 11/28/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hampstead, City of Westminster, Hackney, Newham, Croydon, Ilford, Hammersmith, Southwark, Bexleyheath, Camden Town, Romford, Mitcham, Redhill and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomCity of Westminster Total Blackout
United KingdomHackney Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • CahalBannon Cahal Bannon (@CahalBannon) reported from Hackney, England

    @virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?

  • ianmckennaftrc Ian McKenna (@ianmckennaftrc) reported from Islington, England

    It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia

  • lewistullett Lewis 🇪🇺 (@lewistullett) reported from Hackney, England

    @virginmedia Yes please. I'd like to begin a new help desk ticket for our TiVo box. We have reset it numerous times, used a new hdmi cable sent by your colleague and had a signal sent from automated phone line. This needs escalating please.

  • karenlilylion karen butcher (@karenlilylion) reported from Camden Town, England

    @virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all

  • Phil_precious1 Phil (@Phil_precious1) reported from Eltham, England

    @virginmedia When I eventually got someone to deal with the issue was after waiting on the line over an hour, I was told someone will contact me within 24hrs. I’m still waiting since last week Thursday.

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles

  • HarrisonsDeli Harrison's Deli (@HarrisonsDeli) reported from Ealing, England

    @virginmedia what a bunch of uselessless you are. Sick of paying for your services when there is no service. Call you, sit through a 5 minute voice recorded message for you to then announce you’re closed. Virgin is a total joke!

  • Phil_precious1 Phil (@Phil_precious1) reported from Eltham, England

    @virginmedia All this have been discussed and no there are no known issues in the area. Since the date the tv box was installed. We were told it will take 48hrs for the landline to start working but it never did. I tried calling so many times but only customer service for sales picks.

  • Paul_Wingfield Paul Wingfield (@Paul_Wingfield) reported from Sutton at Hone, England

    @virginmedia It came back as per Virgin's text then the Broadband fell over again Sat pm. Then became intermittent. Seems to be ok at the moment. Loads of problems since Christmas but no refunds. Its not good!

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    @virginmedia Chatting with you is not solving my problem. This is day 6 with no internet to work in my house. Your company took it upon themselves to change my landline without informing me. I have called the old provider to find out if the line is still available with BT

  • tufnelljimmy James Anderson 🏛 (@tufnelljimmy) reported from Islington, England

    And @virginmedia is down again in N19.

  • dancmpbll1 Danny Campbell (@dancmpbll1) reported from Eltham, England

    Virgin media are so bad!

  • infolakedistri1 info@lakedistrictcottages.net (@infolakedistri1) reported from Camden Town, England

    @virginmedia I have now been without broadband for over 24 hours and on your service status page, it says I have no problem. When I call, you admit the problem but give no indication when it will be resolved. When can I expect broadband in Nw3?

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia #hampstead still suffering in the village as the signal is still not fixed day 4 !

  • elaine_leggatt Elaine Leggatt (@elaine_leggatt) reported from Crayford, England

    @virginmedia Moving house. Used the chat stream give all my details then no one answers when moved on. Get on the phone to he told ring back . Ring later then get cut off twice after long wait. I hope you will not charge me more for the service I am trying to sort 😡😡

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot

  • KarenMyring Karen Sarah Myring (@KarenMyring) reported from Croydon, England

    @virginmedia I sent a complaint by email 17th December but not had a reply this exceeds the 28 days on your complaints policy can you help

  • Phil_precious1 Phil (@Phil_precious1) reported from Camberwell, England

    @virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RogerG71607910 RogerG (@RogerG71607910) reported

    @virginmedia Hi, I get an error message when trying to sign in to VM something like ‘Oops looks like something went wrong at our end, please try again’

  • sarahlmccormack Sarah McCormack (@sarahlmccormack) reported

    😡🤬 @virginmedia are literally the worlds worst provider for broadband. Avoid at all costs 😡

  • millswarrior Clare Louise Mills (@millswarrior) reported

    The Lowton Mills’ are tuning in to @JoeMills20 and Bilko for the @WiganWarriorsRL match because the Virgin Media has lost signal for Sky Sports.

  • catherinealysh Catherine (@catherinealysh) reported

    @virginmedia It wouldn't be so bad if it was still £39, or at least below £50. We basically have the same channels you'd get for free view yet are now expected to pay £66 a month. It's ridiculous. I don't think there's even a cheaper deal. Might just look with other providers.

  • DocTorHaus Tom Gilson (@DocTorHaus) reported

    @virginmedia Yes thanks obvs, number of times. Second time in a month the system takes me to book an engineer appt, then the issue is fixed by next day. No use for WFH tho.

  • Esseph63 Simon Fraser 🔶🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 💙 (@Esseph63) reported

    @GuyInAfrica @virginmedia I never answer my phone unless it’s someone I want to talk to.

  • Stephblackart Stephanie Black (@Stephblackart) reported

    @virginmedia I have called this number multiple times and it disconnected after over 20 minutes of waiting in a queue. I do not want to move, I want to cancel my contract because I feel ripped off by the company

  • sharonstewart83 sharon stewart (@sharonstewart83) reported

    @virginmedia Thanks for being no help why can’t you get some to call me since I have been cut of multiple times

  • GingesLife Ginges Life (@GingesLife) reported

    @Stevedey @virginmedia Currently down to just loss of phone now :D

  • honeylove256 julie taylor (@honeylove256) reported

    @virginmedia No, he literally hung up on me.. it's not fair that I've already had 3days of TV issues, which was resolved on Tuesday and now this. Been issue after issue after an upgrade on the 1st of May, seriously regretting doing so.