Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Poplar, Bromley, City of Westminster, City of London, Orpington, Warlingham, Thornton Heath, Purley, and Mitcham.

City	Problem Type	Report Time
Croydon	Internet	17 minutes ago
Southwark	TV	4 hours ago
Poplar	Internet	9 hours ago
Bromley	Internet	21 hours ago
Southwark	TV	1 day ago
City of Westminster	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Katie Haisman (@Katie3boys) reported 6 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 10 minutes ago from Merton, England

  @virginmedia Many complaints have been raised and we have tried to leave the contract due to the complete lack of anything beneficial to actually fix our broadband. Of course I’m not having a a go at you but your customer service team is very bad. They don’t care about actually helping 👍🏾

• 
  Claire Champion (@Champion3Claire) reported 14 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 14 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Millwall halfwayline (@millwalljdb) reported 22 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Illy Mus 💙 (@illymus) reported 24 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  travelling Adam (@TravellingAdam) reported 30 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Nigel Ellway (@Nigelellway) reported 33 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 37 minutes ago from Merton, England

  @Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling

• 
  Vincenzo Rampulla (@vmrampulla) reported 39 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Philip 🦅 (@Phil_Swallow) reported 44 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  ☆ Liezel ☆ (@liezel_t) reported 46 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 47 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 49 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 55 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 56 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Miss Toppin (@Miss_Toppin) reported 1 hour ago from Croydon, England

  Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 1 hour ago from Merton, England

  @virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and ‘fix’ it again. It’s a shame because you guys really don’t care. Since June my internet has been on and off like this

• 
  Beth (@bethcanadian) reported 1 hour ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  JamesLee85 (@jameslee_1985) reported 1 hour ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Maddock (@stephenm68) reported 2 minutes ago

  @j_ball13 @virginmedia They don’t alas. Day 30 of no services here and nobody customer-facing can say what the engineers have done or are going to do.

• 
  Our Electric World (@O_E_W) reported 3 minutes ago

  @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

• 
  angela worley (@villa4ever29) reported 4 minutes ago

  @DianeRusse58708 @virginmedia I had the same issue. Did you have error code:CS2004? Mine is now fixed, but only within the last hour.

• 
  Misbah (مصباح) (@DocMeezbah) reported 4 minutes ago

  @youfibre Well, I have WiFi connection promising 1800 Mbps. Why would I check WiFi speed on Ethernet wire? Last time I checked with @virginmedia it was almost 1Gbps for the promise of the same! #Service is simply not as promised!

• 
  Allen Johnson 🇵🇸 (@AllenJohnson18) reported 5 minutes ago

  @virginmedia I have been without internet, phone and tv since Thursday 13 August. Despite 4 engineers from VM and 3 Commex 2000. I have been blatantly lied to by your customer service team who made me wait 5days for an appointment. Sick of Virgin Media

• 
  karl heaney (@karlheaney1978) reported 5 minutes ago

  Internet down and no information!!! North Ayrshire @virginmedia

• 
  Mark vix (@Vikk3rs146) reported 7 minutes ago

  @virginmedia @JDFantasyPop Guess what it’ll keep going down ,you get no compensation..I left after 25 years this year .

• 
  Tony Rumsey 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐓🦅🚙🪵🐟 (@picklefork1965) reported 11 minutes ago

  @ryantegan @skytv My @virginmedia runs out end of September, £126 a month. They can shove their new deal. I only kept in the first place for the missus, but when she died last year I couldn’t wait for it to run down and I could bin it. So damned expensive.

• 
  G C (@cluer_graham) reported 14 minutes ago

  @GlasgowSaint @Hamishbutter @virginmedia Was given an upgrade with our tv package & latest wi fi .Nothing but trouble , dreading the call to report a problem on our 2nd box.

• 
  Dom Fitches (@DomFitches) reported 16 minutes ago

  @virginmedia incredibly poor customer service. Recently purchased a wifi router which has broken and isn't working and the earliest you can send someone out is Wednesday? To then have a customer service agent try and sell me a "priority" booking service for Monday is appalling.