Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Poplar, City of London, City of Westminster, Croydon, Harringay, Kingston upon Thames, Ilford, Hackney, Wembley, Hampstead, Hammersmith, Morden, Dagenham and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Poplar |
Internet | |
| City of London |
Internet | |
| City of Westminster |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Chris 🇪🇺🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@virginmedia Hello. I keep getting interference through the TV box and also keep losing sound. The only way to fix this is to turn everything on and off again. This keeps happening. How can this be fixed?
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Rachel Hayden
(@IIndigoMouseRH) reported
from
London, England
Internet went down yesterday and suppose to of been fixed at 5pm once again no internet or landline. @virginmedia any chance of this actually working??
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia please give me a proper email for complaints I’m losing the will to live and your bots are ridiculously stupid even for bots
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Morris the Cat.
(@contact400) reported
from
Romford, England
@virginmedia your service is horrible, had no or constantly dropping internet? RM12 area. @sky
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YVETTE OBERTELLI
(@YOGACTIVEYOGA) reported
from
Romford, England
@virginmedia I do need further assistance as my router is 10 years old and my interbet is on an off daily i lost so much work over this as neef to teach online and even my children are unable to do their homeworks. I tried to book an engineer to come out but your page is not working either!
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia your WiFi is so bad!!!!!!!! Trying to work from home this week is almost impossible. Fuming.
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Robin Pritchard
(@robinpr71) reported
from
Lambeth, England
So @virginmedia you keep telling me that my broadband is working again now but it’s been off since 7am and still is. The problem is not fixed in South East London 😤
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Gene “Bean” Baxter 🇬🇧
(@clydetombaugh) reported
from
Camden Town, England
@virginmedia I got a text this morning the cable pull date has been moved BACKWARD another week to 13.11. This is beyond unacceptable. Who can I talk to? Please help. My install appointment was on 23.10.
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Your chat is a stupid bot who sends you in circles tells you they will find a person and then starts from the begining
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@virginmedia please can you let me know what is wrong with your internet connection is SE25. It has been down for a long time and would like to know when we will have a connection again ? Thanks
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vicky
(@vickyatwork) reported
from
Croydon, England
Waited on hold for half and hour then @virginmedia answers the phone and disconnects straight away 🙄 great service you're providing 🤬 #GIVEMEINTERNET
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Tony Wiseman
(@tonywiseman1976) reported
from
Romford, England
@virginmedia Do you intend to issue my refund or penny pinch?
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia just been on hold to your customer services team for almost an hour, the call has just been cut off. We have no internet, but you’ve still taken payment. Can you get someone to call me ASAP please before I report you.
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia how long is tv and broadband going to be down today in the Kensington area?
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia Well you said u only get compensation 4 certain things however for almost 3 weeks now the internet I rely on for nearly everything is slow &cuts out my neighbours the same . I have missed on line interviews , zoom meetings , unable to do some coursework & u guys say oh well ...
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Gaz the Red
(@redgm99) reported
from
East Ham, England
Hey @virginmedia - what is wrong with your internet 'service' in London E16? And do you have any plans to fix it or are you happy just taking our money for nothing?😠
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Mary
(@kanyonatic) reported
from
Croydon, England
@virginmedia answer your damn phone
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Merrell-Ann Bradnock
(@trousseaudiary) reported
from
Romford, England
@virginmedia is the internet down in the RM3 area?
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Paul Vivash
(@paulvivash) reported
from
Lambeth, England
@virginmedia Day 2 of no broadband or TV in SE21. You’ve switched off your contact lines again and the fix time on your Status Checker keeps pushing out. How are people meant to WFH? Get your act together
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ
(@Ishaniem) reported
from
Ilford, England
@virginmedia would have been nice if you told me about the outage in my area before my internet stopped working in the middle of a meeting.....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LJT
(@LJTrup) reported
@virginmedia hi, I am having issues getting through to your helpline as my WiFi is having issues and no local outages reported. Online support no help. Do you have a number I can call? 150/03454541111 don’t work? Thank you.
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L o i s
(@lolb1991) reported
@virginmedia I have already checked this and it says there are no issues. Even though our internet drops off about 8 times a day and has been doing for the last 6 months at least.
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Paul Schofield
(@oliversdadster) reported
@virginmedia So you’ve broken our contract, broken multiple @Ofcom rules and multiple breaches of DPA and GDPR @ICOnews
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amy felton
(@amy_felton) reported
@virginmedia Customer service is horrendous! My contract has just renewed (increased, of course) and I can't even get through to speak to someone about it. Nobody answers the phone, nobody responds on online chat. I've wasted £££ and time. Would actually like to leave but can't even do that!
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Paul Schofield
(@oliversdadster) reported
@Ofcom if @virginmedia don’t make a automatic loss of service payment and after 100 calls, 800 texts and 50 emails they still don’t. What do I do?
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Matty Kiernan
(@Mattyk_79) reported
@virginmedia @AmyLois91 I am also in Warrington experiencing issues, I called the above number but it would not connect and also Virgin make it impossible to access your account on line to check the service. Is there another number I can call?
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Carole Stevenson
(@CaroleS54543813) reported
@virginmedia How do I DM you? I can’t get through by phone.the complaint put in has gone nowhere. The internet is beyond poor and has been for months.
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Step Parikian
(@sparikian) reported
@joehedges87 @lolb1991 @virginmedia Exactly the same here. My virgin media says there isn’t a problem when there obviously is. And 90 minutes later “we are having a problem connecting you to the internet”. #noshitsherlock
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Adam Renvoize
(@Arenvoize) reported
@virginmedia can you please explain how it is acceptable in the current environment for my entire street to have virtually unusuable internet speeds when I am paying for your m100 package to then be told the issue won't be resolved until 18th February(!?) Given the current
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janet mckenner
(@bijoulandlord) reported
@virginmedia its a shame that you give such poor service - genuinely think if moving home team need my account number & no other ID acceptable the previous 2 people I spoke to after passing security might have mentioned it