Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Croydon, Bromley, Thornton Heath, Southwark, Purley, City of London, City of Westminster, Mitcham, Orpington, and Carshalton.

City	Problem Type	Report Time
Poplar	Internet	17 hours ago
Croydon	Wi-fi	21 hours ago
Croydon	Wi-fi	21 hours ago
Croydon	Internet	1 day ago
Bromley	Internet	2 days ago
Thornton Heath	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Catt Hurman (@catt_hurman) reported 3 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Richard Gendal Brown (@gendal) reported 6 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 7 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Katie Haisman (@Katie3boys) reported 9 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 9 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 9 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Alex (@ameehan71) reported 10 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Claire Champion (@Champion3Claire) reported 18 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Fiscally Unstable Cam (@DxpTheFirst) reported 18 minutes ago from Lambeth, England

  @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 22 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Philip 🦅 (@Phil_Swallow) reported 25 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Baltazarka (@MiaZagica) reported 27 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Miss Toppin (@Miss_Toppin) reported 30 minutes ago from Croydon, England

  @virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.

• 
  William (@willbassoumba) reported 35 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Claire Champion (@Champion3Claire) reported 42 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Raynes Park Lib Dems (@RPLibDems) reported 44 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 49 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Andee Byford (@BobCratchitt) reported 54 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 55 minutes ago from Merton, England

  @virginmedia Many complaints have been raised and we have tried to leave the contract due to the complete lack of anything beneficial to actually fix our broadband. Of course I’m not having a a go at you but your customer service team is very bad. They don’t care about actually helping 👍🏾

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 59 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cbHatter (@cbHatternew) reported 3 minutes ago

  Dear @virginmedia can you please detail the compensation we will receive for you being unable to provide what we pay for. No red button service. Your solution to advise we watch on the phone.

• 
  emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported 6 minutes ago

  @_hayleighhxo @virginmedia It's stupid ruined it last night cudnt watch cas vs hull let's see wt next games like thank god St's wakeys not on the red button hate to think what other two games are gonna be like useless

• 
  Paul Matthews (@bergy_bit) reported 7 minutes ago

  My 83 year old dad is a bit senile. He signed up to @virginmedia without knowing what it was. We were aghast at the £160 monthly subscription he’ll mostly never use. We cancelled it and moved to a £30 EE one. Virgin have now sent him a termination bill for £1,500 @MoneySavingExp

• 
  John Press (@pressjohn2) reported 8 minutes ago

  @virginmedia another disappointing service, two weeks running no streaming on sky sports. You’re taking the money not deliberate service. Can’t wait for contract to end. In last month Broadband down for two days, football season starts, no red buttons we are not mugs 😡

• 
  Hopper (@154PinkChairs) reported 9 minutes ago

  @virginmedia why is the sky sorts streaming service not working?

• 
  Sam Rees (@SamReesO) reported 14 minutes ago

  @virginmedia @eirwenjulia Perhaps… refund the downtime and fix it? That would be super helpful..

• 
  alex jones (@alex___jones) reported 17 minutes ago

  @virginmedia I can’t sign in as my email address has changed. No one at Virgin can be bothered to help. Complained numerous times. Shocking company

• 
  Ade Luxton (@adelux68) reported 18 minutes ago

  @virginmedia so how long have you been working to fix the red button problem?

• 
  Dai boy (@Daibish79) reported 24 minutes ago

  the red button on Virgin doesn't work on Sky Football. Only seen the first 10 seconds of the Swansea/Stoke game before it went off and it hasn't come back. @virginmedia

• 
  Ralph (@RlphWigs) reported 25 minutes ago

  @virginmedia @Smallworth_xx Bet it wouldn’t take this long to fix if it was affecting premier league teams.