Virgin Media outages and service status in Beckenham, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 2 outage signals in the last 24 hours around Beckenham, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 19, 12:31 PM GMT+1.
- Internet (68%)
- Wi-fi (16%)
- Total Blackout (10%)
- E-mail (5%)
- TV (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Beckenham, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Warlingham, Southwark, Poplar, Bromley, Thornton Heath, Purley, City of London, Mitcham, Orpington, and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 hours ago |
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Wi-fi | 23 hours ago |
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Total Blackout | 2 days ago |
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TV | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
9 recent signals
7 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Poplar, England@virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Nathan Talbot (@nathantalbot) reported from City of London, England(Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.
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Mark (@markrhorney) reported from Lambeth, England@virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬
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Andee Byford (@BobCratchitt) reported from City of London, England@virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.
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Khaled Miah (@Khaled_Miah1) reported from Poplar, England@virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?
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R. Aaron (@aaronuart) reported from Merton, England@virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!
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Millwall halfwayline (@millwalljdb) reported from Camberwell, England@virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Frank Douglas, Hon. PhD. (@fdoug23) reported from Merton, EnglandGreat to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom
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🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England@virginmedia Many complaints have been raised and we have tried to leave the contract due to the complete lack of anything beneficial to actually fix our broadband. Of course I’m not having a a go at you but your customer service team is very bad. They don’t care about actually helping 👍🏾
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandThere’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
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Stephen Champion (@Champs707007) reported from Bromley, England@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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Fiscally Unstable Cam (@DxpTheFirst) reported from Lambeth, England@virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.
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Befitat50 (@befitat50) reported from Lambeth, EnglandYou still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???
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Will Jennings (@willjennings80) reported from Lambeth, England@virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tee (@nocturnallamb) reported@virginmedia what the hell is up with every time I start the bix it goes to home and not on my last viewed channel? STUPID change. Are you corps determined to make all UX as bad as possible 🙄
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C4D 🦅 #CPFC (@color4d) reported@GazzaAdams @virginmedia I've had them twice at two different addresses. They Internet was ALWAYS up and down. So unreliable. Never again.
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Chris Gibbs (@ChrisGibbs9973) reported@virginmedia so no red button access for 4 days now , apparently your " working on a fix " as per on screen message but twice i have gone through the maze to chat someone in messages and whenever you finally get to a person they choose not to engage in the conversation. CANCEL
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Rob Heneghan (@robheneghan) reported@virginmedia @CliveR39 How is this even close to being an acceptable response @virginmedia. Mine doesn’t work either. And watching sky sports doesn’t help when what I want to watch is on the red button. 🤠🤠🤠🤠
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Big Bobby Campbell (@BigBobbyCampbe1) reported@DavidPaintdw @virginmedia Just browsing different packages as mine has run out with my provider. Won’t be touching these now - seems a lot and poor contract agreements.
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The Yellow Head (@marcwalby) reported@IainSankey @virginmedia Interesting, this was going to be my move in October. I have never used the phone line and we don't watch any of the Virgin TV stuff. Was it really that hard to get just Broadband?
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Paul Green (@pgreen83) reported@virginmedia Could you reply to my DM? Absolutely shocking service with no accountability. £120 a month for what? No service, no customer service! Potentially you are in breach of contract and now ignoring customer complaints. Not a good look this!!
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Sandy Moore (@SandyMo45739639) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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RyanCartier (@RyanCartiers) reported@virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.
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Andy (@sadelta99) reported@virginmedia so your customer services promised that the broadband would be working by the end of the day…… it isn’t so more lies. Tv now apparently not going to work till tomorrow. Half expected as engineers went home around 18.00 leaving it broken