Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Bromley, City of Westminster, City of London, Warlingham, Poplar, Thornton Heath, Purley, Mitcham, and Orpington.

City	Problem Type	Report Time
Croydon	Internet	11 hours ago
Southwark	E-mail	1 day ago
Southwark	Internet	2 days ago
Croydon	Internet	2 days ago
Bromley	Internet	2 days ago
Bromley	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Jenny (@jennymelmo) reported 5 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Claire Champion (@Champion3Claire) reported 6 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Jane Common (@JaneCommon) reported 6 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 6 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Philip 🦅 (@Phil_Swallow) reported 8 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Miss Toppin (@Miss_Toppin) reported 13 minutes ago from Croydon, England

  @virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 21 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Befitat50 (@befitat50) reported 23 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Jane Common (@JaneCommon) reported 23 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 26 minutes ago from Merton, England

  @virginmedia Many complaints have been raised and we have tried to leave the contract due to the complete lack of anything beneficial to actually fix our broadband. Of course I’m not having a a go at you but your customer service team is very bad. They don’t care about actually helping 👍🏾

• 
  Nick Tippett (@nicktippett) reported 34 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Catt Hurman (@catt_hurman) reported 35 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  Ranjan Mallya (@RanjanMallya) reported 39 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Catt Hurman (@catt_hurman) reported 43 minutes ago from Bromley, England

  @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

• 
  Philip 🦅 (@Phil_Swallow) reported 44 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 45 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 50 minutes ago from Merton, England

  @virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and ‘fix’ it again. It’s a shame because you guys really don’t care. Since June my internet has been on and off like this

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 58 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 59 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  Tim Hyson (@timhyson) reported 59 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dawnieC (@CorkinDawn) reported 5 minutes ago

  @virginmedia any other known tv issues in Ss15 area. Can get absolutely nothing other than a black screen

• 
  Andy Ward (@Trickyred59) reported 5 minutes ago

  @virginmedia @TheAFC0522 Just had my monthly bill. £143. I'm assuming that next month the reduced charge will reflect this "functionality issue".

• 
  DaZzA (@aLpHaDaZzA) reported 10 minutes ago

  @ArtTed___4 You are obviously not a @virginmedia customer then!

• 
  carys 🍊 (@syrachg) reported 10 minutes ago

  @virginmedia please can you help me - I can’t register for an account which means I can’t check bills

• 
  Dan (@DanJeoryPhoto) reported 15 minutes ago

  Anyone else in the Chester, NW region having problems with their @virginmedia broadband service? Been down all morning #chestertweets

• 
  me (@CalJamesPhoto) reported 20 minutes ago

  @virginmedia please, for the love of god, give me a number here I can speak to a person.. I don’t have my 9 digit account number with me I need tech support, my landline is knackered. Your VA sucks It’s 2026 fgs, getting help should be easier than ever

• 
  dawnieC (@CorkinDawn) reported 21 minutes ago

  @virginmedia @virginmedia how long before you respond please. If i need a new tv box then it needs to be ordered asap or are you going to refund me for the days i am paying for a tv service i cant use. Thanks

• 
  Paul Greenwood (@PaulGr1969) reported 24 minutes ago

  @virginmedia whoever got this text message saying dont unplug for 72 hours virgin media are telling everyone that they are fixing an issue you reported,I have reported anything I think these lot are up to something we all need to report virgin media

• 
  doozerlyn (@doozerlyn) reported 27 minutes ago

  @YouMadBruv3r @virginmedia Check on their service checker page.... Mine says will be sorted at 1008 hours on 28th August... Very specific... I bet yours will be the same.... @virginmedia lying to everyone, refunding no one....

• 
  Leigh Gow (@LeighHutch90) reported 28 minutes ago

  @coophos @virginmedia It’s terrible isn’t it.