Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 11/28/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hammersmith, Southwark, Bexleyheath, Hackney, Camden Town, Romford, Mitcham, Redhill, Harringay, Waltham Forest, City of London, Croydon and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • mrsmumbo Kerry Munroe (@mrsmumbo) reported from Tandridge, England

    @virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!

  • antonypatrickuk Antony Patrick Assoc (@antonypatrickuk) reported from Merton, England

    @virginmedia service has been out since Monday, and still no information from you as to what the problem is, nor when it will be fixed! No notification to advise of issues! To quote your #StayConnected hashtag, it’s a bit hard when you can’t connect! What’s going on?

  • Karen_1979 Karen (@Karen_1979) reported from Sutton at Hone, England

    @virginmedia Customer service is rubbish not even a message back after my last complaint on here because you wanted all my security details cos that's safe giving them to you. Once again the box broke when you were having problems and I lost all my programs some I cant ever get back.

  • rugfoot Richard Gray (@rugfoot) reported from Ealing, England

    @virginmedia broadband in w139LS seems to be down. Known issues? Reconnection eta? Virgin broadband

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    @virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?

  • natasha_fashion natasha cowan (@natasha_fashion) reported from Hackney, England

    @virginmedia please may you contact me ASAP. Am having a massive problem with #virginmobile and am not getting anywhere with any of your numbers. 🤯

  • gorgeousuk A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈ (@gorgeousuk) reported from London, England

    Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia

  • nut_ge Natalia🇮🇹🇬🇧 (@nut_ge) reported from Camden Town, England

    Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks

  • saschlike Captain Morgan-Evans (@saschlike) reported from London, England

    Who needs a man when Virgin Media goes down on me everyday

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • w_hawkins William Hawkins (@w_hawkins) reported from Camden Town, England

    @virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?

  • MrBriggsie James 'Jimmy' Briggs (@MrBriggsie) reported from London, England

    @BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!

  • GraceKemp90 Grace Kemp (@GraceKemp90) reported from Lambeth, England

    @virginmedia So annoying especially with all the working from home that’s having to happen at the moment! Says there are two issues in my area and not fixed till 9:45pm tonight! X

  • emmyreay Emma Reay (@emmyreay) reported from Ealing, England

    @virginmedia Have technical issues with my TV service (for 3 days) which cannot be fixed by going through help online, I can’t get through on the phone as it says your call centres are closed and texts me a link to your help page, how can I get this sorted please?

  • rebeccastewartx Rebecca Stewart (@rebeccastewartx) reported from Camden Town, England

    @virginmedia broadband, phone and TV all down in N7 area. Any updates?

  • tom_king97 Tom King (@tom_king97) reported from Bexleyheath, England

    @virginmedia would you care to explain why our M500 WiFi package doesn’t go above 30mbps? Also why your customer service team don’t respond to any emails, calls and live chat messages about the issue. Would be greatly appreciated.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • greedydreamer greedydreamer (@greedydreamer) reported

    @virginmedia Can you explain why it;s best to remove so I can get someone to help work it out if needs be

  • RobertWastell Robert Wastell (@RobertWastell) reported

    @virginmedia I’ve changed my email to another one for the VM community. Waiting for someone to help. To say I’m not impressed is an understatement. I just hope that this is a temporary issue and you haven’t wiped my mailbox.

  • kevorchard Kevin Orchard (@kevorchard) reported

    @virginmedia I’m sure you can find me on your system by using my name and noting the amount of calls I’ve made. Why don’t you just fix it. Before you lose me as a customer and about 10 of my friends, as I will not be recommending your service.

  • verbes444 Josh (@verbes444) reported

    @virginmedia im a bit scared of calling and talking to people but if it helps fix my port forwarding then sure ill do it

  • TBendoni Tommaso Bendoni (@TBendoni) reported

    @virginmedia My email’s been out of action for no reason for a week and have had no help. Can you please urgently assist!?

  • MelanieRSmith Mel (@MelanieRSmith) reported

    @virginmedia HP13 5 has had broadband issues all over our village for the last 24 hours. Is there an issue?

  • azahmah Azhar Mahmood (@azahmah) reported

    @virginmedia I was meant to receive a call from customer services but they never called. I’m genuinely very angry at this point. These problems have been going on for years

  • litanymusic 𝗟𝗶𝘁𝗮𝗻𝘆 (@litanymusic) reported

    my internet has gone down on release night, I repeat my internet has gone down on release night. @virginmedia y u so rubbish

  • davidscarff81 dscarff (@davidscarff81) reported

    @virginmedia broadband poor in paisley PA2 area cant get help

  • MarrMazza Mazza (@MarrMazza) reported

    @virginmedia Hi, so since I rang the number provided and the team has reassured me that they’ve done an update and it should be fine, my internet has gone down 4 times. Sigh. It’s impossible to do any work at this rate. Please send someone over!