Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 12/10/2025 06:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hackney, Harringay, Hammersmith, Islington, Orpington, Paddington, City of London, Camden Town, Waltham Forest, Newham, Southwark, Tower Hamlets and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomHackney Internet

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • CharlieTubs 𝘾𝙝𝙖𝙧𝙡𝙞𝙚 𝙏𝙖𝙮𝙡𝙤𝙧 (@CharlieTubs) reported from Whyteleafe, England

    @virginmedia they’re coming on Christmas Eve so hoping only a couple more days before the issues are sorted

  • craigglenday Craig Glenday (@craigglenday) reported from Camberwell, England

    @virginmedia Resolved now, thanks. Not easy to cancel a V Mobile contract, & not at all clear on the site (I get it, you don’t want to make it too easy for customers to leave, but it was all going a bit Kafka!) The Virgin Media customer experience, on the other hand, was vastly more pleasant!

  • CharlieTubs 𝘾𝙝𝙖𝙧𝙡𝙞𝙚 𝙏𝙖𝙮𝙡𝙤𝙧 (@CharlieTubs) reported from Whyteleafe, England

    @virginmedia it has said ‘no problems detected’ despite the fact that multiple people on local facebook groups are having the same issue. Other down detector websites have also noted issues so there must have been some outage this morning in the area?

  • Mark_Phillips66 Mark Phillips (@Mark_Phillips66) reported from Camden Town, England

    Here we go again. @virginmedia just cut TV and broadband signal in NW5 AGAIN. Same message on service line as previous weeks - too complex for them to fix. Pathetic service as usual.

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia please can you share an email address for complaints. I have not had my issues resolved and there is only a postal address. (Which I assume isn’t monitored due to Covid) I am also sending the same complaint to Ofcom and CISAS.

  • notquiteYao Yao Song Ng (@notquiteYao) reported from Croydon, England

    @virginmedia I want to leave. I really want to leave. Your first customer agent was good, your second agent (cancellations) was rude, and the third (technical) was plain useless. I can’t afford your service, I suffer severe depression, and I can’t keep spending 45mins doing this

  • marnieisabella_ marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, England

    Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

  • brazenprods 🏍 brazen productions- jules hussey 🏍 (@brazenprods) reported from Camberwell, England

    @danmac50 @virginmedia We won’t know. Internet down. Has been for about 4 years.

  • persianuk2017 Hadi Taheri (@persianuk2017) reported from Kensington, England

    @virginmedia i have been loyal customer and i asked if i change my package to phone and broadband as its far more affordable for me seeing the prices. You refused offering me what is on offer i find at absolute ridiculous and unvalued therefore requested cancellation.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please

  • Mr_RThomas RThomas (@Mr_RThomas) reported from Lambeth, England

    @virginmedia why don’t you allow for your users to delete all saved shows at the same time rather than 1 by 1 😖 that’s really bad UX

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia still waiting for my call back re my complaint C-291120591. It is ridiculous one has to wait so long for a phone call, it’s not I require an engineer to attend!!! Is this your example of customer service? Joke

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Yes I can leave without notice no mention of a refund for the service I paid for I didn’t receive...

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.

  • CharlieTubs 𝘾𝙝𝙖𝙧𝙡𝙞𝙚 𝙏𝙖𝙮𝙡𝙤𝙧 (@CharlieTubs) reported from Whyteleafe, England

    @virginmedia service has been SHOCKING recently and wifi down AGAIN in CR3. When will it be up and running again??

  • djbosher dj bosher (@djbosher) reported from Kensington, England

    Wifi fail incoming, **** you virgin media

  • jimmymc James Mc (@jimmymc) reported from Bromley, England

    @virginmedia Yep. I asked to start a complaint, to which I was told I problem.. and guess what.. no-one’s been in touch. Been constantly with you since ‘96 through Nynex, C&W, NTL, Virgin Media. Think I deserve more loyalty than I’m getting.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia No, no, no. Just got an official letter saying I can leave without notice, so for a long standing customer (about 10yrs?) to be told that without any kind of solution, alternatives no offer of a refund, then to see an advert saying you can offer double I’m getting in my area? WTF

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia All seems slow for a 500mb services you did a 30 day test and sent me a letter and you agreed it was not up to speed. All WiFi is slow even with the new router. I read online a lot of people saying your router are not good compared to others I have a apple time machine I can use?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PhillThornhill Phill Thornhill (@PhillThornhill) reported

    @virginmedia I was told there was a problem with Virgin and Netflix and it would take 7 days to resolve.

  • man_likemike Michael (@man_likemike) reported

    @virginmedia I've been getting overcharged for the last 2 months I've spoke to use both times this has happened. I've not had a refund nor has anyone got back to me. I want to now cancel my subscription

  • BennyHall17 Benny Hall (@BennyHall17) reported

    @virginmedia Well the box that broke was the one downstairs, the box in my room was working fine. I have now moved my box downstairs and it’s working fine. So the only problem is with the box. The cables inside and outside are ok if that makes sense

  • arnoski Arni Arno (@arnoski) reported

    @virginmedia Pre-recorded outage message but no timescales on when its due back on. Can you advise ?

  • nashpainter19 Steve Nash (@nashpainter19) reported

    @virginmedia after years of loyalty from us we get an email today our bill is going up by £19.43 WTF not happy at all

  • cytrxx2 mercedespeek (@cytrxx2) reported

    Will I get put on a watch list if I said I wanted to bomb virgin media HQ for being hands down the shittiest internet provider in the UK

  • MyKomment x 💙 (@MyKomment) reported

    @JenClone @noodles_nood @virginmedia I just got a new deal about 3 months ago so it's hot on my brain Also, even if it is a cancellation fee, look at the new deal, it may be cheaper. inc the cancellation. To leave, they said to me, 6 months holiday before they'd allow me back as a new customer btw. Nearly did it too

  • redwitches3903n Rica Scott (@redwitches3903n) reported

    @virginmedia Hi thank you for getting in touch. I rang on 27 th May through to you cancellation department as soon as I received my moving date for 30th June to cancel my contract as I knew new address was not serviceable. I spoke to a man who told me he would cancel and org retrn of hub &tv

  • chugh28m DR Mukesh chugh (@chugh28m) reported

    @virginmedia It’s mattter of principle and I am not paying for poor communication from your side

  • PhillThornhill Phill Thornhill (@PhillThornhill) reported

    @virginmedia Yes. Tried to find it when on to the customer support. Couldn’t find it and operative unable to tell me where it was.