Virgin Media Outage Report in Beckenham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, City of London, Romford, Islington, Newham, Caterham, Poplar, Southwark, City of Westminster, Merton, Hackney, Croydon, Hampstead and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
TV | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
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Ricxrules
(@Ricxrules) reported
from
Wandsworth, England
@virginmedia Buyer be ware... virgin lies and also have selective memory .. can’t wait to end this contract ... will never buy from you even if you were the cheapest .... #badsupplier #london #unprofessional
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Gary Brian Smith
(@MrGarySmith) reported
from
City of London, England
F**king typical! I’ve trying to get a @virginmedia engineer to come and fix our limited BB for weeks and an engineer turns up to fix our phone lines... which we didn’t even ask for. But he found a fault! At the virgin end... which doesn’t surprise me one bit. #useless #fuckwits
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
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Dave Debenham
(@Dave_Deb) reported
from
Eltham, England
@virginmedia Hi... I've been on the phone to tech support and they have tried to register me with no joy. I was simply told that the system is down and they couldn't help.
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Sharron O'Connell
(@heysharron) reported
from
Hackney, England
@virginmedia i am your customer want to leave cause shit service tweet back #shit poor don’t care leave you hanging 😩
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia You are, as ever, not admitting any service issues. Have run your tests through the site and restarted my entire home network.
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mrsbobie
(@lynners2) reported
from
Camden Town, England
@Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre
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Leigh Van Bryan
(@LeighBryan) reported
from
Camden Town, England
@KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
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philip gibson
(@nisbig10) reported
from
Sutton at Hone, England
@virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@Jennie_Dale @virginmedia I love good customer service 🤥 can't be as bad as @DirectLine_UK
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia Just check area 22 for problems, please.
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Kamal Singh ツ
(@KamalSingh_28) reported
from
Kingston upon Thames, England
@SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
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Cheryl Ewan
(@cheryl_peril) reported
from
Bromley, England
@richsnelling It doesn’t help that our Virgin Media is out of action. Long story and not their fault.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eddie Cassidy
(@Eddieblue8) reported
@AlexGregory92 @virginmedia All down by ares apparently mate
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Rowan Coleman
(@rowancoleman) reported
@virginmedia She has two tvs and it’s not working in either. She’s 84 and relies on her tv please help.
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Chaz
(@ChazAFCAway) reported
@virginmedia No refunds though as usual. Call centres are useless, you wait in a call for 1.5 hours only for the person to disconnect. Worst TV, Internet and Customer Service. Hey @skytv 👋🏽
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Elenore 🍀🍀🌺🌺🍀🍀
(@elenore_dante) reported
@virginmedia What happened Yesterday Virgin TV was down all day We reset everything and when it finally came back on We couldn't access our shows until I went on website and out in error code We are over 70's I pay for everything £137 a month
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Fiona Shoop
(@FiShoop) reported
Feeling sad. Today’s scammer put the phone down on me when I agreed that Virgin Media (which I don’t have) was playing up yesterday and I hadn’t used it today. Changed rooms and think she heard a male voice in the background & hung up on me. It was the radio. I didn’t get to play
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StealthyGamerGirl
(@EllieMcConnel18) reported
@virginmedia No TV?! Let's moan & complain about our 1st World issue! Seriously!? Due to the storm there's people who've been without power for DAYS. There are people in this country/world who don't even have TV. Wake up. Count your blessings. Get a grip! #RealLifeIssues #1stWorldProblems
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Ben Smyth (scriv)
(@scriv34o9) reported
@virginmedia Now going in to DAY 3 OF NOW TV OR INTERNET AND CUSTOMER SERVICES ARE A WATE OF TIME GET A GRIP VIRGIN
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wicciwylde
(@wicciwylde1892) reported
@virginmedia Never worry
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Brian Kelsall
(@BrianKelsall2) reported
@virginmedia I am currently at work as I know I will have internet here. Also just to let you know the reset button on the hub is nearly worn out with the amount of times you tell me just to reset it over the phone.. let’s be honest it’s just poor service at an expensive cost.
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Teresa Ann fowkes
(@TeresaFowkes) reported
@virginmedia Is there going to be some sort of compensation to customers as we went almost all day without service