Virgin Media outages and service status in Beckenham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 10 outage signals in the last 24 hours around Beckenham, including 10 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 27, 12:42 PM GMT+1.
- Internet (51%)
- TV (23%)
- Wi-fi (15%)
- Total Blackout (8%)
- E-mail (1%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Beckenham, England
The most recent Virgin Media outage reports came from the following cities: City of London, Croydon, City of Westminster, Southwark, Welling, Bromley, Poplar, Mitcham, Orpington, Beckenham, Westminster Abbey, Tower Hamlets, and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Internet | 1 hour ago |
|
Croydon
|
Internet | 4 hours ago |
|
City of Westminster
|
Internet | 4 hours ago |
|
Croydon
|
Internet | 5 hours ago |
|
Croydon
|
Internet | 7 hours ago |
|
Croydon
|
Internet | 15 hours ago |
Nearby cities with recent reports
20 recent signals
12 recent signals
10 recent signals
6 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Vincenzo Rampulla (@vmrampulla) reported from Poplar, England@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England@virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.
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☆ Liezel ☆ (@liezel_t) reported from Merton, England@virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳
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Philippa Rooke (@Flipringer) reported from Bromley, England@virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?
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Miss Toppin (@Miss_Toppin) reported from Croydon, England@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
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Jenny (@jennymelmo) reported from Merton, England@virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M
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travelling Adam (@TravellingAdam) reported from Blackheath, EnglandVirgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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#TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England@virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.
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🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England@virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.
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Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported from Lambeth, England@virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England@virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working it’s really frustrating.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JulieH (@eirwenjulia) reported@virginmedia enough is enough your system is down AGAIN 26/05/26 twice in a month, I’ve had problem after problem, I want out of my contract, the system is horrendous.
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Graham Long (@Grahamthecabbie) reported@virginmedia no service at the moment. Been down for z9 hours! What’s going on?!
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Nick68 (@nickholding01) reported@virginmedia Hi. Trying to help my neighbour again. She has had a text saying she has netflix (not sure why, she is 3/4 of the way through her contract) Can she activate this without an e-mail address as she doesn't have one?
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Paul McKigen (@paulmc_96) reported@virginmedia why is it every week the service goes down. Becoming a joke
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Simon Wakefield (@SimonpWakefield) reported@virginmedia you are the worst provider I just want to know what the f@@k am I paying for it has been down more this month then I've actually used.
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Darren Keen (@keend403) reported@virginmedia internet has been down since yesterday, all cables checked, can't watch the telly because a message keeps coming on to the screen, red light on the TV box and the hub has a slow fading white light. And the app is useless.
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Jonathon (@J_onathon) reported@virginmedia Hah! Stop with this corperate auto-reply. I have absolutely no issues now I’ve finished with you, but thanks for the caring-sharing response🤬 #VirginMedia #WorstCompanyEver
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roo64 (@ianrooney48) reported@virginmedia My tv picture is distorted and pixelled. Been gradually getting worse since yesterday. Many of us in the M43 Manchester area having the same problem.
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kelefc79 (@kelefc79) reported@virginmedia 4 days my elderly dad has been without service. Not good enough.
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Iraq Lobster 🦞 (@TamieOfficial) reported@virginmedia Yes obviously I have. So ridiculous. You even have the cheek to text that the services have been restored when they haven’t. Can’t work & can’t use o2 either because reception is non existent especially since you merged your terrible services.