Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Bromley, City of London, City of Westminster, Poplar, Southwark, Orpington, Welling, Mitcham, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	10 hours ago
Bromley	Internet	14 hours ago
City of London	Internet	14 hours ago
City of Westminster	Internet	18 hours ago
Poplar	Internet	18 hours ago
Croydon	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Michael James Weaver (@Weaverfooty14) reported 48 seconds ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Befitat50 (@befitat50) reported 54 seconds ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Mrs R (@KateRenton) reported 3 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  #AshTag (@Ashley_Rhysss) reported 4 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 5 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Jane Common (@JaneCommon) reported 5 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Declan Higgins ☘ (@declan1968) reported 6 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Philip 🦅 (@Phil_Swallow) reported 15 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Fiscally Unstable Cam (@DxpTheFirst) reported 16 minutes ago from Lambeth, England

  @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

• 
  Nathan Talbot (@nathantalbot) reported 17 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Philip 🦅 (@Phil_Swallow) reported 20 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  Tim Hyson (@timhyson) reported 22 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 27 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  Alex (@ameehan71) reported 31 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Jenny (@jennymelmo) reported 37 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 45 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 49 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  JamesLee85 (@jameslee_1985) reported 51 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 57 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Claire Champion (@Champion3Claire) reported 57 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Percival Merganser (@lennylaw) reported 9 minutes ago

  Really good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.

• 
  Mrs c (@w47carr) reported 12 minutes ago

  @virginmedia The reason I need to cancel is because we ad a bad thunderstorm and my tv hdmi ports are all broken so I can't watch the tivo box

• 
  Andy Golds (@andyg81) reported 14 minutes ago

  @virginmedia yet another broadband fault in de7 area ! Utter joke ….. time to cancel everything and move away after 20 years of being a customer

• 
  Brandon Fletcher (@FletchLCFC92) reported 14 minutes ago

  @virginmedia why don’t you lot just leave stuff alone! Updated my tv box and now it don’t work… Shock!! Time to look at moving to sky instead of your overpriced **** stuff!!

• 
  🐌🥤 (@Slugy__) reported 16 minutes ago

  @SnapeBS @virginmedia Yh when I was on vm his **** was aids

• 
  Sam Rees (@SamReesO) reported 17 minutes ago

  @virginmedia @fluffybubbles73 Your poor customer care team - can yiu help with that? Bring it back to the UK and provide full training and tools to do their job?

• 
  Chris McGregor (@CmucG) reported 21 minutes ago

  @virginmedia So after the DM discussion there is still no resolution to the package I pay for not being fully available. Just being told to be patient! The compensation offered for not getting the full package I'm paying for is insulting. Not a great way to treat new customers.

• 
  Percival Merganser (@lennylaw) reported 24 minutes ago

  People moan about @virginmedia but I’ve had great service from their phone guys. Once you’ve found the number.. Internet/wifi been glitching. Indian lad, super helpful, checked and diagnosed in minutes, engineer coming tomorrow, new upgraded router arriving Monday.

• 
  Carrie (@IamCarrieagain) reported 29 minutes ago

  A new Disney Dreamlight Valley free update usually takes about 20 mins total. Switch is currently estimating 4 hours & 20 mins and rising. What the heck? So far, provided a new router I didn't need, have had outages I didn't previously have & now super slow speed @virginmedia

• 
  Дж Б Б 65 (@Birkenhead1872) reported 30 minutes ago

  @virginmedia Your wifi is utter crap and doesn’t work Your customer service is a joke You are not fit for purpose