Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, City of London, Mitcham, Bromley, City of Westminster, Poplar, Orpington, Welling, and Beckenham.

City	Problem Type	Report Time
Croydon	Wi-fi	3 hours ago
Southwark	Internet	1 day ago
Croydon	Internet	1 day ago
Croydon	Internet	2 days ago
City of London	Internet	2 days ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  marksonofjohn (@marksonofjohn) reported 3 minutes ago from Camberwell, England

  @virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.

• 
  Alex (@ameehan71) reported 5 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  travelling Adam (@TravellingAdam) reported 11 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 11 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Catt Hurman (@catt_hurman) reported 11 minutes ago from Bromley, England

  @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 18 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  #AshTag (@Ashley_Rhysss) reported 19 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 24 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Philip 🦅 (@Phil_Swallow) reported 25 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 27 minutes ago from Merton, England

  @Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat

• 
  Jane Common (@JaneCommon) reported 27 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Keef Gibbs (@Keefidentity) reported 36 minutes ago from Merton, England

  @virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.

• 
  Andee Byford (@BobCratchitt) reported 39 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Philippa Rooke (@Flipringer) reported 40 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Vincenzo Rampulla (@vmrampulla) reported 42 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Kay Bak (@kaybaka) reported 47 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  A voice only (@Avoiceonly2) reported 53 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Tim Hyson (@timhyson) reported 55 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Mitzy (@mihaialaci) reported 56 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Beth (@bethcanadian) reported 60 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola Ainsworth (@nixola) reported 8 minutes ago

  @virginmedia I have been trying to contact customer service as my tv isn’t working but I have been on hold hours!! Is there another way to get help? They website doesn’t help

• 
  LP (@____LP____) reported 8 minutes ago

  @virginmedia My broadband was down for about 20 hours in total but finally came back an hour ago, so that's something!

• 
  ❤️🥳🦄 Gillian B 🦄🥳❤️ (@gfnncl) reported 9 minutes ago

  Can anyone help me with @virginmedia I’m trying to upgrade my @NetflixUK to no ads as apparently they couldn’t do it when I recontracted,I have to do it myself. But no option in the app, it’s driving me crazy?

• 
  dera calla (@DeraCalla) reported 10 minutes ago

  @SarahLudford @virginmedia @O2 Agreed. Customer service now so often means hours and hours trying to contact people, and going round in circles for days and weeks. Why can't we just call and speak to someone?!

• 
  Richard Newell (@Solid_S_Boss) reported 16 minutes ago

  @virginmedia sort your stuff out. I'm trying to watch the world cup and the internet keeps going down

• 
  Football Sigma (@professort15755) reported 19 minutes ago

  @S4mmyuk @virginmedia @DAZNBoxing The fact u paid for this **** says it all hahabab

• 
  Stephen Hampson (@StephenHampson) reported 20 minutes ago

  @gblondon1 @skytv Wait till the new customer vibes runs out and they treat you the way sky did. Increase in bills and decrease in customer service. Isn't this right @virginmedia

• 
  Harry Monk (@HarryMonk69535) reported 20 minutes ago

  @virginmedia what’s happened to the app ffs can’t sign in

• 
  JS (@SweeneyJoanne) reported 22 minutes ago

  @virginmedia You didn’t turn up again today!!!!!! I have no broadband, no complaint response and horrendous customer service experience.

• 
  Keeleys Lettings (@KeeleysMaldon) reported 24 minutes ago

  @gblondon1 @skytv @virginmedia I switched from Sky to Virgin, worst decision I ever made. All was fine until I renewed my contract, they overcharged me for services agreed and I even had it in black and white on a contract from them, multiple phone calls to India with no resolution. Buffers all the time too