Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, City of London, City of Westminster, Croydon, Mitcham, Poplar, Bromley, Purley, Orpington, Carshalton, and Welling.

City	Problem Type	Report Time
Southwark	Internet	8 minutes ago
City of London	E-mail	7 hours ago
Southwark	Internet	9 hours ago
City of London	Internet	16 hours ago
City of Westminster	Internet	18 hours ago
Croydon	Wi-fi	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Philip 🦅 (@Phil_Swallow) reported 15 seconds ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Ranjan Mallya (@RanjanMallya) reported 59 seconds ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Declan Higgins ☘ (@declan1968) reported 1 minute ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 2 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  Catt Hurman (@catt_hurman) reported 3 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 6 minutes ago from Merton, England

  @virginmedia Many complaints have been raised and we have tried to leave the contract due to the complete lack of anything beneficial to actually fix our broadband. Of course I’m not having a a go at you but your customer service team is very bad. They don’t care about actually helping 👍🏾

• 
  Befitat50 (@befitat50) reported 10 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Andee Byford (@BobCratchitt) reported 10 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Catt Hurman (@catt_hurman) reported 22 minutes ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

• 
  Befitat50 (@befitat50) reported 22 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 27 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 39 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 40 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 40 minutes ago from Merton, England

  @virginmedia I work from home and have other work to do which all requires an internet connection. I really should not be having these problems for almost 3 months now. It is impacting my work a whole lot

• 
  Michael James Weaver (@Weaverfooty14) reported 43 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Kay Bak (@kaybaka) reported 46 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Philippa Rooke (@Flipringer) reported 49 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Tim Hyson (@timhyson) reported 50 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Nick Tippett (@nicktippett) reported 57 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  JamesLee85 (@jameslee_1985) reported 58 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Worley (@worleyyy) reported 5 minutes ago

  @Simon_Whale @virginmedia I had this issue. I'm still with them with the **** speeds because I refuse to pay the cut off.

• 
  Dan🥷 (@_DanJbh) reported 11 minutes ago

  @Simon_Coates @Simon_Whale @virginmedia Pay £20 a month for Hyperoptic and I get 1gb up and down.

• 
  Nickos stylianou (@NickosTheGr33k) reported 12 minutes ago

  @Simon_Whale @virginmedia I was with virgin media for nearly 10 years, zero issues! Always got the speeds advertised, tv was also decent.

• 
  Asha rollawin (@quizrollawin) reported 16 minutes ago

  @virginmedia I'm a former customer and want to make a complaint but this isn't possible online without having a VM account - so how can people complain as former customers who are owed money?

• 
  Nathan Bhangoo (@NathanBhangoo) reported 17 minutes ago

  @virginmedia your customer support system is actually the worst I've ever heard, this guy was just not understanding what I was explaining to him like I was from another planet or something and kept on saying get a refund when I told him I'm paying for a university package, smh

• 
  Daniel 📺 (@krym1087801) reported 17 minutes ago

  @Simon_Whale @virginmedia That's exactly why so many people are switching to IP**—it offers better quality, greater stability, and costs much less than traditional TV subscriptions. 👍

• 
  Virgin Media News (@VirginMediaNews) reported 17 minutes ago

  The European Commission has fined AliExpress €550 million for failing to adequately crack down on the sale of unsafe and counterfeit products on its site. The Chinese online marketplace had reported that almost 15 million illegal products were recommended to EU users last year, including counterfeit cosmetics, toys, clothes and gadgets. The company has until October to submit an action plan and comply with the Digital Services Act. 📺 More on Virgin Media PLAY

• 
  Dan🥷 (@_DanJbh) reported 21 minutes ago

  @Simon_Coates @Simon_Whale @virginmedia I think so, seeing as im an telecommunications engineer. Just stating my prices like everyone else never once mentioned your "Starlink"

• 
  Virgin Media News (@VirginMediaNews) reported 22 minutes ago

  The US military has launched an eighth night of air strikes on Iran after Tehran attacked a US military base in Jordan. Two American service members died, while a third was listed as missing in action. The US military says the strikes are designed to further degrade Iran’s ability to threaten commercial ships in the Strait of Hormuz. 📺 More on Virgin Media PLAY

• 
  Duckterwhoo (@duckterwhoo) reported 23 minutes ago

  @Simon_Whale @virginmedia Not had a single issue and been a customer for 10 years. And I get 1gb line which is full fiber no issues.