Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Romford, Ilford, Hammersmith, Mitcham, Hackney, Redhill, Harringay, Southwark, Waltham Forest, City of London, Croydon, Newham and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Camden Town |
Wi-fi | |
| London |
Internet | |
| Romford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Dean Pallant
(@Dean_Pallant) reported
from
Lambeth, England
@ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!
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Emma
(@Emma_Campaigner) reported
from
Lambeth, England
@virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia cheap labour in Bangalore = terrible customer service ..
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Sepe_71
(@71_sepe) reported
from
Bromley, England
@aberquine @virginmedia I get this with BT in SE London all the time. Terrible 4G service. These companies are really ***************!
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DJ
(@davidjoneshome) reported
from
Wandsworth, England
@virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(
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Edin Imsirovic
(@oprahwinfrey420) reported
from
Wandsworth, England
@virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
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Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
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alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(
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Lloyd-A-Tron
(@chippers34) reported
from
Wandsworth, England
@virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.
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Janet Lamb
(@janlamb25) reported
from
Ilford, England
Just how difficult is it - no e mail address and just Sunderland as a postal address - virgin media , service is appalling #virginmedia
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄
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Jonathan Blake
(@sweetbriar49) reported
from
Lambeth, England
@virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you
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Hadi Taheri
(@persianuk2017) reported
from
City of London, England
@virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse
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The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)
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G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia Last time I called I was told there was a cable problem and the field team would be in touch! The engineer didn’t call at my house and I had to chase... not heard from the field team and here I am chasing again!! I need my installation installed properly!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Becki
(@bex_1210) reported
@virginmedia @ajwilsher What date was that installed? And if it’s installed when will an engineer come to to put in the 40m cable round the flat and fix up the tv box & correct WiFi? Is that the cable that they installed in Nov we have already been advised by an engineer it is the wrong 1
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Paul Cullen ⭐️Talent Advocacy⭐️
(@Paulobiz) reported
@virginmedia Recent installation in parents (70+) poorly done wires everywhere. No service on the day so wasn't shown how to operate the equipment and left no instructions or HDMI cable for badly installed 2nd box. Want to cancel but unable to get through 'security' even with account # etc.
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Teresa
(@Teresa67875836) reported
@virginmedia Hi, we've been trying to get our router updated for months. It's very slow and frequently cuts out. You've sent multiple engineers over, none of whom have managed to fix it. Our current router is quite old so we hope a new one would solve the issue. Thanks for your reply. Teresa
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G Singh
(@gsd80) reported
@virginmedia I have been having ongoing connectivity issues for at least 3 years. I have had 3 routers and god knows how many engineers out to fix the issue but no help at all.
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Steven Evans
(@SteveEvs31) reported
@virginmedia Need to report an issue with TV. On multiple channels (not all) I have error message W02. I’ve done everything on website and changed HDMI cable and it’s still the same. This has been on n off for weeks with channels that don’t work changing
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John Brookes
(@brookes2000) reported
@mouthwaite @virginmedia Virgin are awful bad customer service and connections got rid after my first and last contract ended
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Ieuan Savage
(@IeuanSavage) reported
Hey @virginmedia, thank you for your recent message about the new and improved WiFi at no extra cost. Can i assume that your recent letter about an increase to my price (again) was sent in error? Any chance of a decent and reliable service?
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Mrs C
(@oneheyjude) reported
@virginmedia fastest and most reliable broadband #joke. Most unreliable service ever. You don’t even respond to complaints #nointernet
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Delgirls
(@DelGir1s) reported
@virginmedia 10 Agents, of the 4 managers I was advised would ring me only 1 manager Harry did call me back yesterday! 1 engineer didn’t turn up, other engineer Mike didn’t know how to fix it and Tony engineer today tried fixing over phone and didn’t turn up with New V6 Boxes Harry promised.
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Ieuan Savage
(@IeuanSavage) reported
Hey @virginmedia, thank you for your recent message about the new and improved WiFi at no extra cost. Can I assume that your recent letter about an increase to my price hike (again) was in error? Any chance of a decent and reliable service?