Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, City of London, Islington, Hackney, Southwark, Croydon, Paddington, Tower Hamlets, Greater London, Poplar, Camden Town, Hampstead, Carshalton and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| City of London |
||
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Lazy Valentina
(@LazyValentina) reported
from
Croydon, England
@virginmedia help! Something wrong with my router or Internet service. Authentication error, no Internet 😢
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Andrew Fleming
(@Andrew007Uk) reported
from
Sutton at Hone, England
Think I am cursed with home internet. All the trouble in India and now a culmative 2 hours trying to contact @virginmedia with no success of speaking to a human back home. All data expired and phone line/TV also not working so we must refresh and start again tomorrow 😳
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Sophie
(@sophie_9_) reported
from
Crayford, England
@virginmedia only way to connect is via my EE yet again I've no service and being kept on hold for a decade ..every month this happens for a service i pay a lot of money for very very disappointed every month I'm told my equipment needs updating..
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia I need an engineer to come back to my house, possibly to rewire everything as my tv service doesn’t work properly. The previous one got everything working again recently but said it might break again and if it does we would need to replace the cables coming from outside
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia very poor service, I've wasted my day off they're still not here, @wwrecorder #E18 recommendations for broadband service please #wanstead
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Mercedes BB
(@Messy_BB) reported
from
Sutton at Hone, England
@virginmedia I don’t have an Ethernet cable. Network status said its fine. Currently being tortured on hold listening to james Arthur. Catch up not working either (error c130). Trying to work from home having to tether my personal data. On my last legs with Virgin
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Mercedes BB
(@Messy_BB) reported
from
Camden Town, England
@virginmedia Hi - your technician came and fixed the internet, but broke our phone line (: 👏🏼 help please
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James Enck
(@jimiinc) reported
from
Camberwell, England
@virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.
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Lee Winter
(@tulsehillboy) reported
from
Lambeth, England
@virginmedia Truly dreadful customer service today. Spent three hours in “chat” and no further forward. 100mbps is only 3!!!
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Hi I’ve run the necessary tests that are on ur service page and there’s no problems but some of my recordings are still not very good quality and I am unable to watch them
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Toby Dawson
(@TobiWanDOTA) reported
from
Camden Town, England
Get a message from @virginmedia telling me they are raising my monthly cost to pay so they can offer a better service.....internet is down once again... Finally going to look for ANY other options cause I have had enough!!!
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Eruptiion
(@Formanaterr) reported
from
Romford, England
When you get home and @virginmedia are doing service maintenance to your broandband! 😂 I’m off till tomorrow guys! #apexLegends #ApexLegendsseason2 #WINGMAN #Gfuel catch up with previous content on twitch which is in the bio! 🤙🏻
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Pam Ford
(@ThePamFord) reported
from
Ilford, England
@virginmedia still waiting for my engineer (8am to 12) you are wasting my only day off work to get my service back. Promises promises
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John Lyons
(@johnnieego) reported
from
Hackney, England
Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
@virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.
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Rafi
(@_Rafi93) reported
from
Camden Town, England
@virginmedia No change after rebooting both boxes (v6/hub). Nothing on the service status page. I’ve been through all of this before and was explicitly told if it happened again the cables would have to be re fitted
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dicle erver
(@starsenic) reported
from
Hackney, England
AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia
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Dan Slee
(@danslee) reported
from
Camden Town, England
Several hours on and I'm still wincing at the frustrating incompetence of @virginmedia's customer services. I'm trying to go. The only way is by phone. But they cut me off after an hour largely on hold. #FreeDan.
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Jon Mark Deane
(@JonMarkDeane) reported
from
Lambeth, England
@virginmedia Broadband is down. Box is showing solid green base light, solid green WiFi light and a flashing green internet light. Reboot, lower cycling, full disconnection and reconnection achieves nothing. TV service fine (sans network features).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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@welshwarrior
(@welshwa81518941) reported
@virginmedia 3 times i said.I HAVE A DISABILITY with LETTERS & NUMBERS in a sentence i can N.O.T. PROCESS info via email. MUST have WRITTEN in front of me so i can get support if i need. ALSO i've Gmail where Email doesn't connect & vice versa. NO I'll email now- CAN'T WRITE. NO EMAIL NO INFO
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Deus Blackheart
(@DeusBlackheart) reported
@virginmedia So if I'm switching supplier and keeping my number, I have to pay for another 30 days of service that I'm not going to use? That seems like crap tbh.
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Deus Blackheart
(@DeusBlackheart) reported
@virginmedia Landline, and I asked for a cancellation of my service as I have no desire to keep your services. My new ISP is transferring the telephone number and I was asking calmly, and was informed that I would have to wait a month AFTER I transfer the number to cancel my service.
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sian campbell
(@siancampbell86) reported
@virginmedia I was advised that someone would call me back, which they haven’t. I was also advise the investigation is still ongoing. That’s it that’s all that I have been getting since the 3rd of February. No help at all
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Wayne
(@saffawayne) reported
@virginmedia No I am I Virgin Media customer. But I was paying for a service I never asked for or even received for that matter! Could a manager/ supervisor please call me?
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Sind
(@sindsind05) reported
@virginmedia Ok please tell me why have virgin now penalised me further. Their engineer did not show up lied to customers service. I got very upset and asked to cancel TV. They come to me today said I asked to cancel phones when I did no such thing. I’m honestly so sick of this company.why?
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budgie
(@rossgrange) reported
@virginmedia Hi. Please help. Getting nowhere with your web chat/whatsapp and website. I need to login but web not recognising my email address. it’s 100% right. To complain or do anything else I need to login… any suggestions or ways to fix without calling and holding all day?
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Sammi Watson 😷
(@planetdoc91) reported
@virginmedia It said there were no problems in my area, but suggested I reset my router. Tried that, and it still comes up as unavailable. Sky Sports works on the TV so we definitely have it, it’s just not letting me watch live TV on the app.
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@welshwarrior
(@welshwa81518941) reported
@virginmedia We'll INVESTIGATE UR SORRY COMPLAINTS AGAIN & AGAIN SORRY WE HAD NO TIME 2 LIFT A SORRY👍 SORRY WE NEVER BOTHERED2 STICK2 2OUR SORRY CONTRACT. SEE U IN COURT & I'llB requesting recorded evidence/records ACCESS & Lots of LEGAL SORRY BREACHESwillB landing on ur legals SORRY desk.
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Ruddock
(@sugarraybuzzard) reported
@InThisDancerie Stupid Virgin Media TV thingie.