Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 12/24/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, City of London, Hammersmith, Newham, Wandsworth, Dagenham, Croydon, Romford, Ilford, Bexleyheath, Southwark, Harringay, Ashtead and City of Westminster.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomHammersmith Total Blackout
United KingdomLondon E-mail
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • YvonneM28 Yvonne M (@YvonneM28) reported from Bexleyheath, England

    Watching @MillwallFC on the #skyredbutton bia #virginmedia is like watching a quickstep on #StrictlyComeDancing . Slow, slow, quick quick, slow. Sound off now. Not sure how much more of this I can take

  • deb_mae_ellis Deborah 👩‍💻 (@deb_mae_ellis) reported from Poplar, England

    @virginmedia Just want the service m paying for it’s been going on to long.... East London

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia shocking customer service and shocking logistics - internet down over Christmas Eve, Christmas Day, Boxing Day . Time to leave this poorly driven ‘tech’ company. The level of communication for a communications provider is appalling for this day and age.

  • fitzy45 Bev Fitzsimons (@fitzy45) reported from Merton, England

    After 4 days without broadband, TV and phone what is particularly vexing is the ‘no known problems’ message on the @virginmedia website. The communications about what has been going on has been shocking

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @harryhpalmer @virginmedia @IggyPop We’re watching through iPlayer and casting onto TV. Pain when it buffers though. @virginmedia better get their act together tomorrow as it says on the website we’ve had service since 5pm today and nothing is working.

  • stephnimmo Was this in the plan 🦋 (@stephnimmo) reported from Merton, England

    We have internet, thank you to the engineers who fixes it but @virginmedia need to take a long hard look at how they managed this, poor poor communication , o-one monitoring SM over the weekend, a classic lesson in failing in crisis management and customer care

  • stephnimmo Was this in the plan 🦋 (@stephnimmo) reported from Merton, England

    @TomW83mcfc @singinghands @virginmedia It’s bigger than that... main internet cable for SW London was severed on Thursday.... outage affecting thousands, will take days

  • RussShaw1 Russ Shaw (@RussShaw1) reported from Hammersmith, England

    @GavinJPoole @virginmedia I have been following your service nightmare with @virginmedia - I thought these experiences with them were a thing of the past, but clearly not!

  • davidgberry David Berry (@davidgberry) reported from Bexleyheath, England

    Round my parents, @virginmedia - sky red button not working.

  • GavinJPoole Gavin Poole (@GavinJPoole) reported from Merton, England

    @virginmedia Ok, thanks, we had service this am but when the portal@shows three greens and a good device it should be updated to at least amber.

  • sladey66 It’s only curly at the front ✋🏻 (@sladey66) reported from Camberwell, England

    @virginmedia Yes. Someone from our street reports a broken box at least once every three months

  • chrissmithvivi Chris Smith (@chrissmithvivi) reported from Merton, England

    @virginmedia Yeh... Mine is still down

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    I would like to let @virginmedia know that your service is the WORST its been. There are ALWAYS issues. Never any answers either, just excuses. I've had enough

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @virginmedia any news on KT3 internet/tv issues, day 4 now of nothing and it’s Christmas

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @daveberry_tweet @absoluteradio @leonagraham sorry! never going to #letitgo with @virginmedia no Wi-fi since 9am last Thursday until 6am this morning. Very unhappy #SWLondon

  • stephnimmo Was this in the plan 🦋 (@stephnimmo) reported from Merton, England

    @singinghands @virginmedia Agree!!!! I know that a third party is responsible but they should own the problem and care for us customers

  • TobyFox92307507 Toby Fox (@TobyFox92307507) reported from Sutton at Hone, England

    @andymatthews @virginmedia Cheers Andy. Signed with BT - decent price and - get this - people on the phone who are polite, try to help and are effective - deal done in a single phone call. It's like the future!

  • tonystwit Tony Mills (@tonystwit) reported from Kingston upon Thames, England

    @telnetport25com @EdwardJDavey @virginmedia Ed likes to campaign for populist issues with no success, so don’t hold your breath. Virgin media is his current target after failing with his SWR campaign. South of the Borough lost faith in him!

  • Biancaaa89 Biancaaa 💕 (@Biancaaa89) reported from Kingston upon Thames, England

    @jamesburns1990 @virginmedia Ridiculous isn’t it. Service seems to have rebooted now thank god

  • MarkBur97728871 Mark Burrows (@MarkBur97728871) reported from Sutton at Hone, England

    Can you make virgin Media go bust broadband is crap and I wast my money on it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stumccullagh Stuart McCullagh (@stumccullagh) reported

    @virginmedia From September they’ve given me 4 or 5 dates the problems should of ended but they never have so I’ve gone 5 months with limited TV

  • JacknifeStein Stuart Edward (@JacknifeStein) reported

    @virginmedia @pottsydj please refer to the above, this is awful customer service and I believe you are in charge of this department?

  • LukeAGD Luke Darragh (@LukeAGD) reported

    @virginmedia Following this I spoke to someone else who tried to fix by reverting the changes and applying Volt to my original M500 making it Gig1 but was told my contract will now finish 3 months later without the welcome discount costing me £100? 3rd person refuted this too

  • 10Axet 10Axet (@10Axet) reported

    @virginmedia He changed router, cables in and out and something in the exchange. But we still get router cuts. it is not just a signal drop. the router goes to green several times per day

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @virginmedia No. You just keep closing them so I have to keep making new ones. Then you'll close them again without resolving them so I'm forced to make the same complaint again, and so on and so on. Which is why I want a deadlock letter

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @virginmedia Your company doesn't care about handling complaints at all. You never investigate them and you'll close them without resolving them, by emailing me to tell me they've been resolved, even though I can be in real time still complaining about it to some at Virgin Media.

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @virginmedia As I've told you before. You keep closing my complaints without resolving them. You closed a complaint while I was still making the complaint to one of your customer service team in real time. Your company doesn't deal with complaints, which is why I want a deadlock letter

  • mike23002258 mike (@mike23002258) reported

    @virginmedia @jimothyjimmyjim @virginmedia #virgin360 to add …. Just reentered my pw for Netflix and cannot play anything …. please fix

  • stumccullagh Stuart McCullagh (@stumccullagh) reported

    @virginmedia The complaint has been ongoing for months I’ve spoke to so manypeople2 webchats. My TV on all 3 boxes works intermittently inc missing most football matches I pay for. I keep being told it’s a problem in the area. All I want is a svc I pay for & money back for svcs I’ve nothad

  • LukeAGD Luke Darragh (@LukeAGD) reported

    @virginmedia Apparently the change was never applied so although I have Gig1 speeds, I was going to be charged over £100 next month? The first person has really screwed this up... I should be on M500 at my original price with Volt making it Gig1. Simple???