Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Southwark, Wandsworth, Hackney, Croydon, Harringay, City of Westminster, Romford, Newham, Orpington, Kensington, Camden Town, Hampstead, Poplar and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
TV | |
| Southwark |
Internet | |
| Wandsworth |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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dmxcrew
(@dmxcrew) reported
from
Islington, England
@virginmedia I'm trying to canx TV service and see what deal you can offer a long term customer for broadband/phone line. Told no offers available, tx to someone else who could not find my account no who then gave me a duff no to call. I just wish to canx the whole lot now pls
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Chloe
(@chloehester) reported
from
Islington, England
@virginmedia what is going on with the Internet? Every night at the same time my WiFi goes completely down and the hub resets flashing green lights for about 30minutes... this is a joke.
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David Carpenter
(@dizzleeducation) reported
from
Bexleyheath, England
@GreenwoodUlrike @virginmedia No problems here with @zeninternet 😜
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Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)
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Andrew Burns
(@andrewb_63) reported
from
Ilford, England
@virginmedia There's an issue in the area and we let out technicians know
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Mike Fuller
(@ninepine) reported
from
Banstead, England
.@virginmedia have given up trying to retain dissatisfied customers. Their staff can no longer fulfil their offer to waive the price increase for 6 months because "the system won't let me" #rogueAI Madness when customer retention is defeated by the programmers. Please fix this.
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Lauren Payne
(@laurenbubs51) reported
from
Bromley, England
@virginmedia Not happy at all! On the phone for 40 minutes for someone to just hang up on me!
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SallyH
(@sallyhhk) reported
from
Islington, England
@virginmedia But the service page is saying there isn’t an issue - so how does that help?
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S Dyett Gicquel
(@LGuard123) reported
from
Hackney, England
@virginmedia So much for assistance? I talked to you to get help returning equipment for 2 months & you assured me I won't be billed due to your incompetence! I have just been billed. Sort out picking up your equipment!
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Kathryn Bowers
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia is there an estimated fix time for E18, please?
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Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
Apparently @virginmedia is making improvements to the network in my area. So, they say everything will be back to normal by 4pm today. On a MONDAY. You know, when people need WIFI to wfh. During a pandemic.
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Con
(@ConMarbleHalls) reported
from
Merton, England
Trying to leave @virginmedia and I’ve been on hold for over a hour just to speak to someone. There trick is leave you waiting then hope you hang up and leave it. Scum
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia Thanks. Looks like estimated fix is 12th January which will be nearly a week.
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia oh and further to my last tweet quite a few of us in the block have had enough now so don't be surprised if we leave and go to someone where we do actually get a service and probably for less money
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Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
What a joke no Internet since yesterday afternoon . I have two people trying to earn a living .This morning at 6 still telling me no issue in my area. Come on please @virginmedia
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Carol Cunliffe
(@cjcunners) reported
from
Bromley, England
@virginmedia Yes my husband was trying to report it first thing when it was still not working . It keept saying no issue . Eventually accepted there was a issue . Estimated time 3pm .
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𝒯𝑒𝓍𝓊𝑔𝒶
(@t3xuga) reported
from
London, England
@virginmedia with the new price increase it states with don't need to pay any cancellation fees. My contract ends on the Summer, if I were to cancel do I need to pay the remaining months?
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S Dyett Gicquel
(@LGuard123) reported
from
Islington, England
@virginmedia Brilliant & I appreciate your help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Norman
(@Norm_77) reported
@virginmedia how can I get help regarding using a Virgin media mobile plan abroad? I have no signal and all the advice on your site is to call or text which I can’t do.
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Tracy Macarthur
(@csimac1) reported
@virginmedia Took over an hour to speak online and its not resolved poor sound on apps like Disney plus
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Helen Cooke
(@HelenCo53499263) reported
@virginmedia Thanks for being so incompetent with your customer service that my brother has now spent over 6 hours on the phone in the past day trying to sort out your lies. He currently is over 40 minutes into a phone call having been passed between 8 different agents…
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Cameron
(@Camhtfc) reported
@virginmedia I've had connection issue's since day 1. Terrible packet loss until 10pm every night then no issues after that time. I've managed to getbin touch with another agent and now have my 4th engineer visit booked.
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Alex79, OK?
(@Alex79uk) reported
@PMurphy1978 Don't have any advice sorry, but I do have sympathy. Our Virgin Media hub is absolute garbage. Goes down at least 2-3 times a week, constantly have to restart it, and we lose internet on a regular basis.
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Grezza
(@Grezza1862) reported
@sabele26 @virginmedia One of the worst companies to deal with
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Kevin Harmon
(@kharmon67) reported
@virginmedia customer service is something else. Phoned me to try and cancel our engineer visit because they have done some checks and all is fine apparently. When I asked them what they have fixed to stop video calls cutting off or games lagging, he just hung up
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𝙎𝙈𝙄𝙏𝙃𝙔
(@lufcsmithy1984) reported
@virginmedia Broadband down again!! 3 times this week. Dogshit
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Andrew Craig
(@AndrewCraig15) reported
@virginmedia Testing connection says no faults, yet last 2 weeks my area has had the Ethernet down 90% of the time, roughly 50% the WiFi is down. Over the years countless promises, signal boosters, engineers, new hub. All of it useless and it's worse than ever. Still no internet today btw 🤪
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Scott Young
(@youngy0102) reported
@virginmedia I did not screen shot anything. But you record calls and it would have backed up my argument that I gave notice of 30 days for cancellation. Was told to call on the expiration date to cancel and now have to pay another month because it’s not in the notes