Virgin Media Outage Report in Beckenham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Hammersmith, London, City of London, Tower Hamlets, Islington, City of Westminster, Camden Town, Southwark, Croydon, Ilford, Newham, Wembley, Orpington and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
-
Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!
-
Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
@NickChis @virginmedia I just called their helpline and I was told service improvements are currently being done locally and "everything should be back to normal by 3pm" today. 😒
-
Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
-
Derek
(@derekxgl) reported
from
Kingston upon Thames, England
@virginmedia any broadband issue in New Malden area? Unusable in last half an hour or so. I am using physical cable connection.
-
Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
Hi @virginmedia. I've just spent 1.5 hours/3 calls on the phone with you to cancel my contract due to moving flats. Each time the line went mute after a long wait and eventually disconnected. Please fix your service! Thanks.
-
Abu Siddiki
(@ABSiddiki) reported
from
London, England
@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
-
Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
@virginmedia I did. 3 calls to be precise. There seems to be a tech issue on your end which keeps hanging up on callers....I can't afford to lose any more hours, so I've resorted to writing a letter instead. Thanks.
-
Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
@virginmedia So it seems you are doing "service improvements" in my area, and "everything should be back to normal by 15:00". It's the middle of the working day....😒😐. Could those improvements not be done at night or during the weekend? Cheers.
-
Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
-
MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now
-
Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia Nobody has said anything. They said they would fix it at last and then they left leaving the box in pieces in the flower bed and with no phone signal.
-
Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Less than two weeks on from having to wait a week to get my wifi back up & running, here we are again. No service (Battersea) and 4 days wait for an engineer @virginmedia I deserve to be compensated. This is ridiculous and unworkable. #virginmedia
-
Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia my tv and broadband dropped out about half an hour ago. cant get through on the phone cos says office is closed and online help link connects then disconnects. no way of getting assistance.
-
Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@1Drubsy @virginmedia I have already filed a monitoring request for @virginmedia with Ofcom and submitted a complaint with CISAS. I had enough of them. They must face the consequences of their actions and I will not stop until this is done.
-
Del 🌈
(@derrickca) reported
from
Croydon, England
@virginmedia Having had a quick read of the forum it looks like it’s a common problem. Several call outs happened without results.
-
pi
(@pisaint) reported
from
Croydon, England
@virginmedia Yes I have it shows no issue. Yet when i call it says there is. Why can you never speak to anyone at Virgin? 90% of channels show W02 error message
-
Richard Heasman
(@H33ZE) reported
from
Merton, England
@virginmedia Broadband in SM4 area has been down today since around midday and went down yesterday afternoon too. Actually saw a Virgin Media engineer on our road on a green box and he advised that it was all working again. Service status also currently advises no issue!!
-
pi
(@pisaint) reported
from
Croydon, England
@virginmedia Hi yes now I have it says there are issues… no timescale given though
-
pi
(@pisaint) reported
from
Croydon, England
@virginmedia hi I reported an issue on sunday & an engineer booked for today who has not shown up. I have hardly any programmes & rebooted box numerous times.I am now unable to get through on the phone as message is saying there is an issue but my service update says no issues
-
Ali Rahman
(@alirah1986) reported
from
Croydon, England
@virginmedia absolutely ridiculous from virgin media **** Servis, unprofessional staff, No net for 11 days, no help, 4 times phone been put down. Thieves
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kane
(@kanegoswell) reported
Love being on hold with virgin media for 47 minutes for someone to then answer and hang up immediately. Happens every time.
-
🏴Scouseweegian
(@scouseweegian) reported
@samanthagf3 @virginmedia Yeah I’ve done all the checks and reboots. It’s just ****.
-
paul macready
(@duklaprm) reported
@virginmedia Phone the number select broadband issue..just wants to run a test. I want to speak to someone. Phone again selected cancellation line. Hold for 20 minutes and call ends. Hopeless. Will be phoning @SkyUK. Hope they can help pay any fees as moving is the only option
-
MoonblueJo 🇬🇧
(@Lanzabear27) reported
@virginmedia if people can’t get through to Virgin to cancel their package just cancel your Direct Debit then they’ll soon ring you up 👍👍👍👍
-
Nemo Francis
(@polkadotnemo) reported
@virginmedia That link doesn't work, but I'll try your tech again
-
Kane
(@kanegoswell) reported
@virginmedia I need to get in touch with you to change/cancel my contract. Your website doesn’t work and you won’t call me back so I just have to go through the phone process and wait another 45 mins, is that right?
-
Terry Hooligan
(@TerryHooligan) reported
@virginmedia Unbelievably bad service. Internet cuts out once a day at least. Can’t sign into the site as it won’t recognise my email address and been unable to contact anyone there on the phone for weeks. Literally the worst time possible to do this as working from home.
-
Daniele d
(@danielrudhshs) reported
@virginmedia Your internet sucks nuts
-
David Raison
(@jumpsystems) reported
I’ve just spent an hour on the phone to @virginmedia trying to negotiate a better deal. That’s probably used up all my free calls! Shocking service; I really should have left. #nexttimeileave
-
Kyr
(@Kyr_Shara) reported
@virginmedia Text service got back 23 hrs later said nothing they can do. I'm going to cancel if I can actually speak to someone to do it