Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 02/14/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Harringay, Newham, Dagenham, Hampstead, Croydon, Hackney, City of Westminster, City of London, Southwark, Romford, Ilford, Paddington, Islington and Camden Town.

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City Problem Type Report Time
United KingdomCity of Westminster Wi-fi
United KingdomLondon Wi-fi
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNewham Internet

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • LukasDiSparrow i hate you (@LukasDiSparrow) reported from Camberwell, England

    @virginmedia YOU DO NOT ANSWER THE PHONE!!!!!!!! AND IF YOU DO YOU PUT ME ON HOLD AND HANG UP!!!!!!!!!!!!😡😡😡😡😡😡

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.

  • A_D62 antoine #FBPE🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸UK/Fr/100% EU (@A_D62) reported from Islington, England

    @Mac1965 @richardbranson @Virgin @SportsDirectUK @RickSteinSchool Whoever is in charge of @virginmedia and its customer (don't give them any) service

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    @WorksWithWords @StepChange Me too it’s a bit hit & miss @virginmedia doing their best but internet highway not used to residential customers using connections like business customers I suspect. Back to work. Can’t let my colleagues & our members down x

  • AndyBullyBull Andy Bull (@AndyBullyBull) reported from Poplar, England

    @virginmedia I wouldn’t bother. No one has bothered to explain to my 85 yr old mum why her account has been cancelled and her PAYG balance (~£100) cleared out. No response to our formal complaint and no one willing to discuss. Shameful treatment of vulnerable customer.

  • scottrich72 Scott Richardson (@scottrich72) reported from Romford, England

    Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!

  • FeliceDArco FeliceDk (@FeliceDArco) reported from Islington, England

    @virginmedia hi I can’t speak with customer service but really need someone to fix my long-standing intermittent problem with internet . Name Felice D’Arco postcode EC1V7NB telephone 07851025590 . It is urgent I am Nhs Working some shift from home .

  • Barchetta66 Helen Pinkers (@Barchetta66) reported from Islington, England

    Great timing, the @virginmedia box has gone down. #isolation

  • N16Breda N16Breda YesWeRepealedThe8th (@N16Breda) reported from Hackney, England

    @EmmaMatthewsDC @virginmedia Similar problem here. Email stopped syncing to Outlook at 19.47 - altho webmail still functioning 🙄

  • rjbmus Richard Bristow 👨‍🏫🙋‍♂️ (@rjbmus) reported from Kingston upon Thames, England

    Trying to remote teach when @virginmedia is unreliable and down is really impossible. Quarantine just got worse..!

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    @virginmedia For the 3rd day running now my internet connection keeps dropping! Your website says no known issues in the area ( NW2 ). This is getting beyond frustrating 😡#virginmediadown

  • BenPOwen Ben Owen (@BenPOwen) reported from Wandsworth, England

    @TomGeorgeBest @virginmedia I live in South London and this keeps happening to us too. Internet cuts out between 10-11am and then again between 3:30-5 every day. We pay for 50mbps and have internet speeds as slow as 0.9mbps. So frustrating.

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @NoelClarke @skytv @NOWTV Damn you @virginmedia

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck

  • rchrdctswrth Richard (@rchrdctswrth) reported from Islington, England

    @virginmedia my router keeps dropping out and rebooting for no good reason for the past 3 hours. My girlfriend (a teacher) and I are both trying to work from home and your service is making it impossible.

  • daguvernor tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia tried everything to get through keep getting cut off no email service i understand these are difficult times you have whacked my bill up im out of contract so ive cancelled my direct debit ill wait to hear from you VERY SOON

  • MayorofDunloe MAYOR OF DUNLOE 🎖⚒ (@MayorofDunloe) reported from Hackney, England

    @virginmedia my on demand has gone down 😭😭😭

  • JillHudson21 Gillian Hudson (@JillHudson21) reported from Camden Town, England

    @MaggieGee10 @reece_dinsdale @virginmedia I ‘m with Sky too, Maggie. Much better customer service and if you have a problem with your broadband it’s sorted quickly. I left Virgin years ago. It was a wise move.

  • TheOliveRoomsE9 The Olive Rooms (@TheOliveRoomsE9) reported from Hackney, England

    @virginmedia y ya our service is absolutely shocking. Been on hold for 22 minutes, sent messages no replies. Will be cancelling

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieSpruce4 Jamie Spruce (@JamieSpruce4) reported

    @virginmedia Second time in a month the internet has completely gone down. Literally impossible to make a Legitimate complaint and feel entirely trapped with this bandit of a provider. If it wasn’t for working from home I would have gone elsewhere. Fuming..

  • allanvrs1888 Allanvrs1888 (@allanvrs1888) reported

    @virginmedia hi folks, my superhub 3 keeps losing connection to the connect app, and there's constant issues when viewing twitch stream?

  • Siriuo Siriuo (@Siriuo) reported

    @virginmedia It just gets worse. Over 2 hours on the phone, 2 dropped calls and still not anywhere nearer sorting this situation out. Your service is terrible. I think an ofcom complaint is in order here.

  • TheRealBubzy Bubzy (@TheRealBubzy) reported

    @virginmedia are literally the worst ******* internet providers in the UK. They claim they have tested the connection and it is fine. It literally isn’t. **** off.

  • Neefeynoo Jennifer Gibson (@Neefeynoo) reported

    @MindofW_onMixer @virginmedia Tried that a few times but it won’t connect, appreciate your help though!

  • allanvrs1888 Allanvrs1888 (@allanvrs1888) reported

    @virginmedia I have tried both WiFi and wired with the same issues with twitch, everything else seems to be fine. My connect app is the most recent version and I have tried reinstalling the hub to the app without success, the internet test from the VM site says reboot the hub which I done

  • robcrane83 Rob Crane (@robcrane83) reported

    @virginmedia Constant crashing, low speeds (pay for 200mbps only get 20mbps most days). When wife rang up to resolve issue guy on the phone was rude, constant huffing and puffing with no resolution offered. Essentially just told to connect everything via Ethernet. Contract cancelled

  • mrandmrshoque JayH (@mrandmrshoque) reported

    @virginmedia was on the call to your colleague today, he cut me off and now I'm struggling to get in touch. I wanted to complain about how slow your wifi is in my home since we joined you guys

  • ownedbymydogs Rosie (@ownedbymydogs) reported

    @JasonManford If it’s virgin- bad luck they are a nightmare, I upgraded and so far have had 5 different contracts, 4 of which were wrong. Absolute rubbish customer service virgin media nightmare

  • idcmeqs m (@idcmeqs) reported

    wifis gone down for the 5th time in 2 days sort it out lads @virginmedia