Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 12/06/2025 09:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of London, Paddington, Southwark, Hackney, Hammersmith, Tower Hamlets, Islington, City of Westminster, Camden Town, Croydon, Ilford, Newham, Wembley and Orpington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • befitat50 Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia it’s frustrating that virgin media CAN NOT fix our broadband and internet in Sw4 8Dw!!!! We’ve been waiting for more than a week and still slipping to another day and so on! I’ve had enough and moving to a better provider Sky...

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @virginmedia Tv and phone also not working

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @virginmedia the end of every month is when Mum receives my late Dad's money and we get a stupid paper charge,not everyone can pay by direct debit!!! very disappointed

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @virginmedia Thanks I’ve called the number and it says there are no issues in my area, please advise

  • mikelondonse Mike Keogh (@mikelondonse) reported from London, England

    @virginmedia This is Another box down the bottom of Vicar's hill. Your guys can repair both in the same trip! Enjoy....!

  • RaymondBarker4 raymond Barker (@RaymondBarker4) reported from Camberwell, England

    @billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now

  • PaulGrayburn P͟G͟ t͟w͟e͟e͟t͟s͟ (@PaulGrayburn) reported from Romford, England

    @itsnoel @RantAbulus @virginmedia @Virgin_Victoria Yeah I’m happy with this one. The Hub I had previously was dog shit. Normally get a bit quicker then what Speed Test got tonight, can hit 390Mbps from time to time.

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice

  • AnnaDaw150765 Anna Dawson (@AnnaDaw150765) reported from Redhill, England

    @AFCBCarl @virginmedia Yep just called them and they can’t help cos all their systems are down 😡 bloody useless

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia I have run all the checks and it’s still really slow, can you advise who I contact to resolve this .

  • GT_B4_Kevin Kevin B (@GT_B4_Kevin) reported from Romford, England

    @virginmedia I had an email Monday saying i was due a refund but there was a problem with my information and to click on the link ! Of course i deleted the email as it was obviously not from Virgin media , they got my regon code rong as well as not using my name on the email !

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia internet down in north London- when’s this going to be fixed and can I expect a refund.

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @virginmedia your customer service is a joke!!! We're being charged £10 extra on a bill which was already agreed to be paid LAST FRIDAY, which I did at a paypoint up the road,we never pay by direct debit because Mum always likes to pay at the end of every month because that's

  • TimAtkinsPhoto Tim Atkins (@TimAtkinsPhoto) reported from Hackney, England

    @virginmedia It’s fibre only. How do I cancel when customer service is so bad! I have had 2 calls ended tonight as they don’t want to cancel my contract. So bad. Your front of house is appalling and can tell by the number of complaints on here in such a short space of time. :(

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @virginmedia I’m disappointed to say the least. I’ve requested for my service to be cancelled instead you sign me up for a new package and add an extra £10 to my bill.i no longer want your service..!

  • manurequejo500 Boucherie Sanzot (@manurequejo500) reported from Islington, England

    @virginmedia down once again. Data breach confirmed and useless Customer Service line. All fine.

  • MeLadyFreshness Melanie Nebuchadnezzar-ne$$ Gothic Princess (@MeLadyFreshness) reported from Islington, England

    Brilliant. @virginmedia outage - site not working so can't even check my area for disruptions - and no out-of-hours team on the phone!

  • harispurs82 Hari Patel (@harispurs82) reported from Hackney, England

    Thank virgin media just received the email. I trust you can sort out the issue without any further problems

  • Justme_uk David James (@Justme_uk) reported from Islington, England

    @OrionHombre @CaitMurray9 @virginmedia May help if you tell others how to do that

  • M_LCGraca Mariana Graca (@M_LCGraca) reported from Hackney, England

    @virginmedia @EstherdeJ @virginmedia also been down in Hackney East London

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • garycornelius57 Gary Cornelius (@garycornelius57) reported

    @virginmedia You couldn’t. I’m quite happy with things as they are. For now. Purely because I don’t have to engage with “customer services”.

  • Harrynotlarry 𝙷𝚊𝚛𝚛𝚢 𝙼𝚊𝚙𝚜𝚝𝚘𝚗 ಠ_ಠ (@Harrynotlarry) reported

    @sueperkins @virginmedia I’d rather never use the internet ever again than use Virgin Media again. Worst company I’ve ever had to deal with

  • Gadgetoid Phil Howard (@Gadgetoid) reported

    @swinders @Average_Maker @virginmedia on one hand: OUCH, **** this is going to hurt when I'm out of the fixed period this year on the other: who the hell else is there? the broadband has been rock solid, fast as hellfire an d no-doubt absolutely HAMMERED due to it now being work-essential.

  • gazfrost3 Gareth Frost (@gazfrost3) reported

    @virginmedia Not great. Always have issues with these 2 channels. Either don't work or crop reception

  • jcollins1314 James Collins (@jcollins1314) reported

    @sueperkins @virginmedia Had the same issue ended up paying a fee I didn't owe just so they didn't ruin my credit rating 😪

  • SMarcaigh S O’Marcaigh 🇪🇺🇮🇪🇬🇧 (@SMarcaigh) reported

    @sueperkins @virginmedia Go to cisas the body over telecoms , I had to go to them with Virgin media , non existent customer service .

  • folicacid I (@folicacid) reported

    @virginmedia Should I have had something narrowing down your engineer visit time for tomorrow, or do I really need to be at my new property for 8am?

  • Kaiprescod1 Kai prescod 🇧🇧 (@Kaiprescod1) reported

    Virginmedia down again great

  • joelgluth Joel Gluth (@joelgluth) reported

    @CostumerDelight @sueperkins @virginmedia You left Virgin for Verizon in the hope of customer service? Oh my sweet Summer child.

  • DerryBeaton Derry Beaton (@DerryBeaton) reported

    @AliLauraMonk @sueperkins @virginmedia I did the exact same thing here in the states about 15 years ago. Attached all ****** e- mails from a construction company’s warranty guy to the company’s ceo. Problem fixed very quickly after that