Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Orpington, City of Westminster, City of London, Croydon, Welling, Bromley, Poplar, Mitcham, Beckenham, Westminster Abbey, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Southwark	Internet	7 hours ago
Southwark	E-mail	10 hours ago
Orpington	Internet	10 hours ago
City of Westminster	Internet	13 hours ago
City of Westminster	Internet	16 hours ago
City of Westminster	Internet	17 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 2 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Katie Haisman (@Katie3boys) reported 8 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  Philip 🦅 (@Phil_Swallow) reported 16 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Jenny (@jennymelmo) reported 19 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Philippa Rooke (@Flipringer) reported 22 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Andee Byford (@BobCratchitt) reported 24 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 35 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Shasa Colson (@THE_COLSON) reported 35 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Kay Bak (@kaybaka) reported 35 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Deli (@DelDelovely) reported 35 minutes ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

• 
  Richard Gendal Brown (@gendal) reported 36 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Beth (@bethcanadian) reported 37 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Phil ******* (@SustyPhilC) reported 37 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  anne hill (@gorgeousuk) reported 38 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Andee Byford (@BobCratchitt) reported 40 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 40 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  anne hill (@gorgeousuk) reported 44 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  travelling Adam (@TravellingAdam) reported 48 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Nick Tippett (@nicktippett) reported 52 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Claire Champion (@Champion3Claire) reported 57 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrs c (@w47carr) reported 3 minutes ago

  So been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless

• 
  NJW (@NJWesthead) reported 5 minutes ago

  @JamieGBarry @virginmedia 6 weeks after contract to be considered a new customer. I’ll be doing that in August. So I’ll have to send their hub back to them, for them to send me one back 6 weeks later. What’s the point?

• 
  Ed61 (@Ed6114) reported 7 minutes ago

  @virginmedia and how do I get rid of the awful self promotion advert that is constantly banging on about how good V360 is? It start when the box powers up and then when I start browsing something to watch, it moves to the bottom right hand corner.

• 
  Steven Byron (@StevenByro) reported 7 minutes ago

  @virginmedia what is the update on the broadband please. Ours has been intermittent for the last two weeks I’m unable to work and my partner is also unable to work. We have called multiple times and get told there’s been a fire causing the problem and told to wait 48 hours?

• 
  K D (@kevdev83) reported 8 minutes ago

  @JamieGBarry @virginmedia Hilarious your being charged at all with service down for a week or two now nationally they should stick some of that cash in the hackers bank so service can resume

• 
  Chris (@ryansmi89) reported 11 minutes ago

  @ThatsTVOfficial Are there any plans to return the full service to Virgin Media?

• 
  Rick Barrow (@TheGreenBarrow) reported 11 minutes ago

  @virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration

• 
  Pam (@pam_flyers) reported 15 minutes ago

  @virginmedia what is wrong with the tv service in the KY6 2BT area? When will it be fixed?

• 
  L 💉 (@Karma_Soul) reported 17 minutes ago

  @virginmedia you said my box needs updating as it won’t work anymore if I don’t. I call and update it. I said I don’t want to change my package. You have now doubled my bill? Been on hold for 30 mins no answer and your web chat can’t help. If I wanted to upgrade, you’d pick up

• 
  Mikey (@mpellatt) reported 18 minutes ago

  @PeteUK7 @virginmedia Not that long. The CS person is chatting **** there. Sorry for your loss, I was fortunate that when each of my parents died, no-one did that rubbish.