Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Islington, Newham, London, Southwark, Hackney, Camden Town, Croydon, Hammersmith, City of London, Ilford, Waltham Forest, Wembley, Merton, Dagenham and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Newham |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon.
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
Morning @virginmedia no service in NW5 this morning. All is fine according to your service tracker but Virgin hub keeps cycling around unable to find your network. What’s up? Help.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@virginmedia hanging in the phone for 17 mins to get technical help. Tried all the online solutions and still have issues. Anyone online able to help?
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Rebecca Stewart
(@rebeccastewartx) reported
from
Camden Town, England
@virginmedia broadband, phone and TV all down in N7 area. Any updates?
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Not when I called - but subsequently Service Status has been updated to show the fault with an estimated fix by 4.25 this afternoon
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reme campos
(@remecampos) reported
from
Kensington, England
@virginmedia no wifi since yesterday. Again. Any ideas what the problem may be?
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mags
(@margarethines1) reported
from
Kensington, England
@virginmedia why’s you automated payment system not working!!!! 😡
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William Hawkins
(@w_hawkins) reported
from
Camden Town, England
@virginmedia Thank you. Phone customer services picked up straight away. It’s an area wide network issue which is being looked into, still out though.
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
Guess what?!Not a surprise: #virginmediadown @virginmedia I’m having issue with broadband in London NW5. Can someone fix the issue. Thanks
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Captain Morgan-Evans
(@saschlike) reported
from
London, England
Who needs a man when Virgin Media goes down on me everyday
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Emma Reay
(@emmyreay) reported
from
Ealing, England
@virginmedia Have technical issues with my TV service (for 3 days) which cannot be fixed by going through help online, I can’t get through on the phone as it says your call centres are closed and texts me a link to your help page, how can I get this sorted please?
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Kerry Munroe
(@mrsmumbo) reported
from
Tandridge, England
@virginmedia has to be one of the worst companies when it comes to customer service. Second day running waiting in for installation engineer and no one turns up!
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Miranda López
(@MiriLopezMusic) reported
from
Wandsworth, England
@virginmedia my wifi is down AGAIN for like the 5th time this year but it doesn’t say there are any issues on the app (SW18)
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James 'Jimmy' Briggs
(@MrBriggsie) reported
from
London, England
@BBCWatchdog #treatloyaltylikeroyalty @virginmedia new customers pay 50% less than what I pay for Broadband and I’ve been a customer for 5 years plus!!
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AK
(@KnowlesyCPFC) reported
from
Croydon, England
@virginmedia is there a reported outage in the CR8 area? We’ve had no internet connection for nearly 30 minutes.
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A҈n҈n҈a҈b҈e҈l҈l҈e҈ H҈i҈l҈l҈
(@gorgeousuk) reported
from
London, England
Virgin media down again. My husband is trying to work from home, I was trying to do some work before I go to work. No television either - rubbish service. #virginmedia
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Antony Patrick Assoc
(@antonypatrickuk) reported
from
Merton, England
@virginmedia service has been out since Monday, and still no information from you as to what the problem is, nor when it will be fixed! No notification to advise of issues! To quote your #StayConnected hashtag, it’s a bit hard when you can’t connect! What’s going on?
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Tom King
(@tom_king97) reported
from
Bexleyheath, England
@virginmedia would you care to explain why our M500 WiFi package doesn’t go above 30mbps? Also why your customer service team don’t respond to any emails, calls and live chat messages about the issue. Would be greatly appreciated.
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natasha cowan
(@natasha_fashion) reported
from
Hackney, England
@virginmedia please may you contact me ASAP. Am having a massive problem with #virginmobile and am not getting anywhere with any of your numbers. 🤯
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Williams
(@5waysRichard) reported
from
Brighton and Hove, England
@virginmedia why would my Virgin internet go down at about 0045 every night ?
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David
(@David31036418) reported
@virginmedia Hello and no it says nothing wrong in my area, I feel like you use this technique to try make it look like customers are overreacting and the WiFi is actually fine. When it’s not, it’s so broken, surely an engineer is needed?
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dolmang
(@geoffstatic) reported
@virginmedia does everyone get this poor service? Another day another day we pay and get no wi-fi
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James Reid
(@Justreidesign) reported
My mum went into an @O2 shop by herself to get a new phone as hers was broken. She got railroaded into a @virginmedia contract for the next 2 years for her home Internet & phone line. She didn't want it, but felt she was forced into it. I'm disgusted with salespeople like that.
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RV
(@rrsvuk) reported
@virginmedia I am one of your customer my contract about to finish trying to contact you on Whatsapp since last night 19:31 you have asked me all my life’s question but their is no sign of your advisor is this how you treat your loyal customers without them you are nothing.
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Brian Stormont 👨🏻🦰
(@brian_stormont) reported
I have no internet which is one of these things but why when I contact @virginmedia by phone they tell me there is a complex issue engineers are working on but on the website they tell me it’s my router? You also cannot speak to anyone. Hope it’s fixed soon. Working in 10 hours
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Abbeyuk@twitch
(@abbeyuk) reported
@virginmedia fish work want to play some games can’t as all I get is lag spikes high latency issues every night from 5-11pm only been with you 3 months worst decision ever made
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Tathagata Chakraborty
(@gallbladder_007) reported
@virginmedia has been postponing technician appointments since then saying that 3rd party engineers are needed to fix the cable outside as the road needs to be dug up and permission from @belfastcc is necessary. I'm a student at Queens and wifi is vry essential for my research.
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Susan Tosney
(@realsusiemama) reported
@virginmedia No a cable company cut my service they have advised you of this error . Yet again today I hav another txt to tell me u will b here in the 7th. A full 20 days since the 1st fault was advised. My internet is crap just now is it because I am sharing with my neighbour?
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sanb
(@sanb01182658) reported
@virginmedia been waiting two hours for an agent - pixelation and freezing from Tivo box (very old) as your AI could not cut it - Send Help.