Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 01/18/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Croydon, Hackney, Dagenham, Beckenham, Bexleyheath, Wembley, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Waltham Forest and Reigate.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • g_davep davep (@g_davep) reported from Croydon, England

    @virginmedia #sw16 #broadband poor service can you confirm if you have resumed normal service the broadband is down since yesterday sw16 4sd

  • ruskin147 Rory Cellan-Jones (@ruskin147) reported from Lambeth, England

    Labour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc

  • Kimmy_CPFC Kimberley Morris (@Kimmy_CPFC) reported from Croydon, England

    @virginmedia Your 150 service is saying we owe you money. How can that be when the payment is due today and you take it by direct debit. Actually livid right now

  • threestain threestain (@threestain) reported from Tooting Bec, England

    @virginmedia sadly broken in sw17 too...

  • MichaeloooDavey Michael (Burt) (@MichaeloooDavey) reported from Romford, England

    @virginmedia hello, Internet is dropping out a lot down RM124EY Can you check what is happening please :) TY

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia your TV and Internet are down and there's a glib message on 150 saying you're always "improving services". Just so you're clear being down is not an improvement and a fix time of 17:30 is taking the Mick. #W02 @downdetector

  • BillieIng Billie Ing (@BillieIng) reported from Lambeth, England

    @virginmedia It won’t let me. That’s the issue

  • threestain threestain (@threestain) reported from Tooting Bec, England

    @virginmedia Yep it’s broken in my area. Might get a fix tonight. Perhaps

  • BillieIng Billie Ing (@BillieIng) reported from Lambeth, England

    @virginmedia Broadband fixed - but still can’t get into my account. I joined you in August and it’s still not resolved... have tried phone, Twitter, text, asked the engineer f2f - no one can help

  • HanHan1 H a n n a h (@HanHan1) reported from Bromley, England

    What is the point of having @virginmedia when the Internet NEVER works and when you mention it no one helps! What am I even paying for 😡

  • skipratmedia craig burston (@skipratmedia) reported from Kidbrooke, England

    dear @virginmedia your internet connectivity is broken.

  • masters_nik nik_masters (@masters_nik) reported from Camden Town, England

    @virginmedia Yes, the area has a fault. Expected to be resolved later this evening. However, that is @virginmedia fault , failing for which do not have service which we pay for. Pls. organise compensation. Have reported via phone as well. Thanks.

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    @virginmedia And if the issue is more@complex than originally thought, I should be informed and not keep having to waste even more time chasing information from you. It’s really not good enough.

  • pubby Steve Day 🏳️‍🌈 (@pubby) reported from Epsom and Ewell District, England

    Given how badly BT’s share price has fared over the last few years, this might not be too unrealistic. There doesn’t seem to be much money in fixed telecoms at the moment. We@could have a Network Rail of broadband. Except there is also the Virgin Media fibre network.

  • Nica Nicole Mezzasalma (@Nica) reported from Croydon, England

    I will now make a point of tweeting every time my @virginmedia broadband service is down so we can keep a live record of how often this happens. It will be a wild ride! (Down for the last 20 minutes, website also down for maintenance apparently).

  • HanHan1 H a n n a h (@HanHan1) reported from Bromley, England

    @virginmedia I haven’t rebooted anything, it has just always been this slow for the whole time I have had it

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @AyoCaesar Problem is that Sky have no control over it, because its actually owned by Openreach. They own the lines for all providers, apart from obviously Virgin Media.

  • skipratmedia craig burston (@skipratmedia) reported from Kidbrooke, England

    @virginmedia We know of an issue in your area that results in loss of service [...] you may be eligible for bill credit if your service isn't restored within two full working days.” I don’t know about bill credit but I massively need to work from home today.

  • EranE1980 Eran Edry (@EranE1980) reported from Camden Town, England

    Hi @virginmedia . Since 5pm I've probably had a total of 3min of working internet in the flat - where I work. Full time. I'm aware there's an ongoing problem in the area (N19 5HY) but the fact is I have lost hours of work over this and I'm not happy. Awaiting your reply. Thanks

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @virginmedia Some notice of planned works (a push notification in App) plus meaningful updates rather than platitudes would help please. Service is still intermittent but no further updates have been provided.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • adam__callo Adam (@adam__callo) reported

    @FlamingLJ @virginmedia Sorry to hear that but my comment wasnt aimed at people such as your parents more with the people who are sending abuse to the company who are already saying they are trying to fix this

  • marionmain3 Marion Main #Indyref2 #Douglas Ross Is A Big Ingin (@marionmain3) reported

    @virginmedia unable to get through on the telephone. Issues with Tivo and Internet connection right now (past 45 mins) Code C233. Please advise if issues are at your end and expected duration of problem.

  • IsabellaRaine1 Isabella Raine (@IsabellaRaine1) reported

    @virginmedia EX1 Exeter down.

  • Barry02478638 Barry (@Barry02478638) reported

    @virginmedia Pay so much for virgin and the service is rubbish always Problems with them.

  • jayasp8 jay asp (@jayasp8) reported

    Just getting virgin installed, engineer come in all done now, but sorry virgins down. Good start @virginmedia 👊🏻

  • dean9476 Dean 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@dean9476) reported

    @virginmedia GET YOUR F*CKING HOUSE IN ORDER, NON STOP ISSUES EVER SINCE I JOINED YOUR **** ORGANISATION OVER TWO YEARS AGO, THANK F*CK I AM OUT OF CONTRACT BECAUSE THIS IS IT NOW, I AM LEAVING, £133 A MONTH FOR BEING CONSTANTLY LET DOWN #FuckVirginMedia

  • DebbsS13 Dee dee (@DebbsS13) reported

    @virginmedia If they are overpriced why bloody pay it fet a free view box or aerial and watch TV these boxes from virgin or sky always f#@k up and if you call virgin you no longer speak with a UK engineer its a guy in another country wtf is this all about

  • matt_greener Mat Greener (@matt_greener) reported

    @virginmedia thanks to your work on the network I now have zero TV services rebooted & reset now says ether net cable not connected (yes it is) & 150 just hangs up any answers ?

  • appleby_jane jane appleby (@appleby_jane) reported

    @virginmedia What is the problem? Plus do you have an idea of time scale to fix? Thank you x

  • RaquelMucho Raquel Mucho Más (@RaquelMucho) reported

    @virginmedia I joined you mainly because I benefitted from my friend's referral discount. It hasn't been applied to neither of us. Your customer service chat is not solving my issue. I had to send an email about this too but got no reply. This is awful service, please assist ASAP