Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 03/19/2026 07:05

March 19: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hammersmith, Newham, Hackney, Ealing, Poplar, Southwark, Ilford, City of London, Camden Town, City of Westminster, Bromley, Redhill and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon E-mail
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • candylion5 Sam Hicks (@candylion5) reported from Sutton at Hone, England

    Internet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money

  • ChazRivers Chaz Rivers (@ChazRivers) reported from Bromley, England

    @virginmedia Just says a problem that was fixed at 4PM. It was going full wallop about 30 minutes ago, but then stopped working. When running the connection test it can’t fix it. Thanks.

  • timur_erhan Erhan Timur (@timur_erhan) reported from Islington, England

    If you want to buy from @virginmedia you can instantly talk to someone, contact them to leave and you go through multiple people to leave. Do they not realise the way you treat people on the way out dictates if you ever return. What a waste of my time.

  • ricky_heavens Ricky Heavens (@ricky_heavens) reported from Ealing, England

    @virginmedia Still not working. Over 24 hours now and still no tv or WiFi

  • alfredbulbasaur Nick (@alfredbulbasaur) reported from Kingston upon Thames, England

    @virginmedia I'll call later about my issue but figured I'd let someone know about the messaging issue, just in case no-one else has

  • buttertam80 TamTamm♥ (@buttertam80) reported from Ealing, England

    @virginmedia your networks been down and wasting my own data! Since yesterday 5pm since I’ve come home! Rediculous! Apparently whenbwe called at 8 was told 1-2 hours what’s your problem! Need to change services as this keeps happening

  • KamalSingh_28 Kamal Singh ツ (@KamalSingh_28) reported from Kingston upon Thames, England

    @SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

  • NikHunt_ Nik Hunt (@NikHunt_) reported from Paddington, England

    @virginmedia Checked earlier - no faults found on the auto test. Also rebooted router to no avail. Issues affecting both WiFi and cabled connections, as well as the video on demand apps on the TiVo (amazon prime video was slow and laggy)

  • heysharron Sharron O'Connell (@heysharron) reported from Hackney, England

    @virginmedia i am your customer want to leave cause shit service tweet back #shit poor don’t care leave you hanging 😩

  • 20S0mething Sara Sparrow: Handmaid. (@20S0mething) reported from Eltham, England

    @virginmedia No I've already switched to EE so I want to cancel my account with you. Too expensive for spotty service.

  • kev_blaker Kevin Blaker (@kev_blaker) reported from Banstead, England

    @virginmedia how stupid are you, said I would leave 5 months ago, so retentions offered me a new deal until May 2020, so agreed £82 a month, 5 Months later still paying over £100 and every month I call and get told we will sort it, think I should just go to @sky #hopeless

  • jordandodds28 Jordan Dodds (@jordandodds28) reported from Lambeth, England

    @virginmedia We just have a Fibre m50 broadband package, no TV. We’ve rebooted several times and this does nothing. Nothing unusual with modem lights, just a very slow connection, 4mbps. Only one device maximum works on the WiFi at a time which isn’t right.

  • jordandodds28 Jordan Dodds (@jordandodds28) reported from Lambeth, England

    @virginmedia Stop replying to other people’s tweets and just tell me how I can get the internet up to the speed that I pay for / my contract states as a minimum requirement. Otherwise I will cancel.

  • alfredbulbasaur Nick (@alfredbulbasaur) reported from Kingston upon Thames, England

    @virginmedia they said "I wish I could help however, being from Technical message team we do not have the access to check bills or package change"

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service

  • Dave_Deb Dave Debenham (@Dave_Deb) reported from Eltham, England

    @virginmedia Hi... I've been on the phone to tech support and they have tried to register me with no joy. I was simply told that the system is down and they couldn't help.

  • nannynoonoo1 noo noo (@nannynoonoo1) reported from Lambeth, England

    @virginmedia If u did appreciate the feedback u would have read the complaint & not left my son phoneless whilst travelling selling a 900£ phone that doesn’t work on your network how is that helpful You have not resolved anything

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nathannjb_ Nathan Bolton (@nathannjb_) reported

    @virginmedia When I use your online portal it tells me the connection is fine but no devices get any signal or data through the hub.

  • Editmonster Stewart Daniels (@Editmonster) reported

    @virginmedia Good Morning , I Chatted to someone about my issue via live chat yesterday but have not been send a email about the update with my services not being available to me

  • xRyanRampage xRyanRampage 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@xRyanRampage) reported

    There's ANOTHER SNR outage due to be fixed after the weekend with my virgin media broadband. Completely tanked my upload speed. That's nearly every weekend for at least a month or so, Jesus Christ. Nae streams then I guess, I'll just record some stuff for YouTube 🤷

  • dani_ranks Dani Ranks (@dani_ranks) reported

    @virginmedia can't believe the poor service I'm receiving before I've even received my contract service. I'm actually thinking about cancelling the contract. This is shocking!!!!

  • Maiwand_A Mai (@Maiwand_A) reported

    @virginmedia 7 days with ZERO broadband service. "oUr eNgIneErs aRe wOrKiNg hArD tO fIx tHiS". My arse. Can't wait to drop you for @CommunityFibre #virginmedia

  • EssexChrissie Chrissie Packman (@EssexChrissie) reported

    @virginmedia @MartinSLewis I am paying for a service that is not being provided. I have exhausted every avenue trying to sort this out with @virginmedia. I am beyond frustrated. Can you please help me?

  • Eleventy8to9 Eleventy8to9 (@Eleventy8to9) reported

    @virginmedia I’d love to be able to rely on either the service checker or the status line but as I have found over the last 3 weeks they contradict each other 1 day the service checker says no issues and the status line says their are issues the next day the complete opposite

  • CosmicSpacehead 🚀🎮Cosmic Spacehead🎮🚀 (@CosmicSpacehead) reported

    @virginmedia hello, I ordered installation of virgin media for today, but I've had no contact since the pre-contract email, no equipment, no account number or area reference, and whenever I call I get cut off. Help!

  • Eleventy8to9 Eleventy8to9 (@Eleventy8to9) reported

    @virginmedia can you tell me if there is an issue in the BR5 area I had an engineer booked that was cancelled as told the issue had been fixed Still getting continual drop outs and no service Issues been ongoing 3 weeks now and it’s unacceptable

  • MI5_Spook Dave (@MI5_Spook) reported

    @virginmedia So, I asked today if I can upgrade my Hub4 to Hub5, but was told by staff that they are unable to specify what version Hub customers get! Come on @virginmedia there must be a way a Hub4 customer can upgrade to a Hub5 easily. The Hub4 is a bottleneck for customers networks!