Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Bromley, Croydon, Mitcham, City of Westminster, City of London, Southwark, Poplar, Beckenham, Welling, Orpington, Westminster Abbey, Tower Hamlets, Lewisham, and Merton.

City	Problem Type	Report Time
Bromley	Wi-fi	8 hours ago
Croydon	Wi-fi	23 hours ago
Croydon	Total Blackout	1 day ago
Mitcham	TV	1 day ago
Croydon	Internet	1 day ago
City of Westminster	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Mark (@markrhorney) reported 1 minute ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  Will Jennings (@willjennings80) reported 3 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 4 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Ranjan Mallya (@RanjanMallya) reported 5 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 7 minutes ago from Merton, England

  @virginmedia Why is it taking so long for an engineer to genuinely fix the issue?

• 
  Kerry Vaughan (@Boubs1985) reported 10 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Deli (@DelDelovely) reported 15 minutes ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

• 
  Keef Gibbs (@Keefidentity) reported 16 minutes ago from Merton, England

  @virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 20 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Befitat50 (@befitat50) reported 24 minutes ago from Camberwell, England

  @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

• 
  Tim Hyson (@timhyson) reported 29 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Nigel Ellway (@Nigelellway) reported 30 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Jane Common (@JaneCommon) reported 31 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Philip 🦅 (@Phil_Swallow) reported 42 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 48 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Marta (@itsmartamoya) reported 52 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  A voice only (@Avoiceonly2) reported 53 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  anne hill (@gorgeousuk) reported 55 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Baz, Wacky worm! (@mobiusb2) reported 56 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 57 minutes ago from Merton, England

  @Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AJ (@The_Broski_Boot) reported 2 minutes ago

  @virginmedia The estimated fix time was initially reported to be 6 May at 1pm Then we got told today at 6pm Now it’s back to 6 May at 1pm Surely we cannot be left without broadband and TV until Wednesday? Ref : F012271473

• 
  Sarah (@nameHarryPalmer) reported 4 minutes ago

  @entrustTMF @virginmedia That's ludicrous! So an engineer couldn't be bothered to fix the "noise" and just cut you off?

• 
  Al (@lexophile) reported 5 minutes ago

  @virginmedia my network hasn’t been working all morning along with my entire area , why no posts about this??

• 
  Seno (@SenosLIVE) reported 6 minutes ago

  @virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers

• 
  Michael Day (@JustMike2K24) reported 7 minutes ago

  @virginmedia My WiFi and overall service has been up and down for over 2 weeks now. I’ve done all of the trouble shooting. I’ve checked the service. I done the old switch off and on. I just need to get somebody to visit and do it as I am unable to wfh because of it.

• 
  Rusty Spoons (@JustRusty) reported 11 minutes ago

  @virginmedia How vile. There is no amount outstanding on my account. It has been paid. The response I got from the credit file amendments team was to contact the credit file amendments team. So I'll just go to CISAS. You're even horrible on social media. No wonder your trust pilot is so low.

• 
  Graham Lennie (@Lennie_troon) reported 12 minutes ago

  @virginmedia Its all good. Got customer service yesterday and new hub connected and working 🫡

• 
  ᴚƎ⊥X∀ᙠ Ǝ⅁ᴚOƎ⅁ (@GeorgeHBaxter) reported 12 minutes ago

  @virginmedia I’m disgusted that after being a VM customer for 18 straight years, I am being charged double to renew compared to VM new customer offer. DM me to resolve or I’m off to SKY. So disappointing to have to post this.

• 
  Isla (@saoirseisla) reported 17 minutes ago

  My fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.

• 
  prashanth (@trulyprashanth) reported 17 minutes ago

  @virginmedia Formal complaint: missed installs on 12 Apr and 25 Apr, 10+ days without broadband. Equipment installed but service still not activated due to system issues. Extra costs for data and dongle incurred. Please escalate, activate within 24 hours and confirm compensation.