Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, City of London, Mitcham, Bromley, City of Westminster, Poplar, Orpington, Welling, and Beckenham.

City	Problem Type	Report Time
Southwark	Internet	32 minutes ago
Croydon	Internet	2 hours ago
Croydon	Internet	11 hours ago
City of London	Internet	12 hours ago
Southwark	Internet	1 day ago
Croydon	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 7 seconds ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Stephen Champion (@Champs707007) reported 2 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  Nick Tippett (@nicktippett) reported 7 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  Alex (@ameehan71) reported 9 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Philip 🦅 (@Phil_Swallow) reported 10 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 14 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 16 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Shasa Colson (@THE_COLSON) reported 18 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 26 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Kay Bak (@kaybaka) reported 37 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Befitat50 (@befitat50) reported 37 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  travelling Adam (@TravellingAdam) reported 41 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Tim Hyson (@timhyson) reported 46 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Nigel Ellway (@Nigelellway) reported 49 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Beth (@bethcanadian) reported 50 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Adam H-Matthews (@AdamHMatthews) reported 50 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Declan Higgins ☘ (@declan1968) reported 51 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 53 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Khaled Miah (@Khaled_Miah1) reported 53 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 54 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nala100577 (@Nala100577) reported 3 minutes ago

  @virginmedia Paid for Danz pay for view and its lost signal mid fight? Just a blank screen? Normal channels working.

• 
  Harry Monk (@HarryMonk69535) reported 4 minutes ago

  @virginmedia what’s happened to the app ffs can’t sign in

• 
  Bill Payer (@BillPayerq4) reported 7 minutes ago

  @virginmedia why is it every time we get a bit of heavy rain, the broadband goes down?

• 
  Mark (@MarkAmiga) reported 8 minutes ago

  @gblondon1 @skytv @virginmedia No company seems to Reward Long Term Customers, its all "New Customer Deals" and forget those who have kept the company going, Both Sky/VM are the same in such respect Just have Roku Stick with Projector now, only sub to Amazon Prime now really, Got rid of Live TV years back

• 
  Grimm (@K6_Grimm) reported 11 minutes ago

  @virginmedia why have you sent messages saying the issue in ne8 is fixed? when it clearly is not, even checked with the neighbours.

• 
  Bэccaaaa (@Beccaaaa_x_) reported 12 minutes ago

  @debbierowe1 @virginmedia My tv just went black and now not working

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 13 minutes ago

  @gblondon1 @skytv Virgin Media has the worst customer service,they can't spell properly when putting your details onto their computers so your password or email address is never recognised.

• 
  Entanglement (@BellJohnStewart) reported 16 minutes ago

  @VMSportIE Who ******** is Tim Clancy? Some randomer off the street? Is Virgin Media Sport run by Sinn Fein?

• 
  welshcake74 (@Welshcake74) reported 19 minutes ago

  @virginmedia Yes. It was the bereavement team that have the most awful and length process. So I’m doing it online. But I still had to wait on the phone and have the cancellation of contract spiel even though we aren’t cancelling. Just a poor process and no consideration for the customer

• 
  LP (@____LP____) reported 19 minutes ago

  @virginmedia My broadband was down for about 20 hours in total but finally came back an hour ago, so that's something!