Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, Harringay, City of Westminster, Romford, Newham, Southwark, Orpington, Kensington, Camden Town, Hampstead, Poplar, Wembley and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
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| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Mark Bell
(@markjamesbell) reported
from
Tattenham Corner, England
@virginmedia following a power outage in the epsom area my WiFi has been very very poor I have super fast M350 fibre Broadband package but unable to use the service. I have followed all the steps online resetting the router etc but nothing seems to work. SOMEONE PLEASE RESPOND!!!
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•
(@_240797) reported
from
Bromley, England
@virginmedia you guys are absolutely appalling, i would like to cancel my contract please.
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Carlo Margaritelli
(@TheFakeItalian) reported
from
Romford, England
@virginmedia yesterday and today the broadband in RM12 works intermittently constantly says there is an issue can you please fix as I am struggling to work from home
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Krish K Bikini
(@krishkataria) reported
from
Wandsworth, England
@virginmedia Hi. You have disconnected my internet for no reason. I have tried to call, text message, fault finding etc. There is no response, only a phone line that hangs up. Please help me get my internet back so I can work!
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LM2010_20
(@20Lm2010) reported
from
Croydon, England
@virginmedia I am now on day 2 of waiting for your complaints department to contact me. This service provider should be avoided. #getwhatyoupayfor #deadservice #poorcustomerservice
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Anne
(@ange1pie) reported
from
Camden Town, England
So we had 2 days with no internet problems, but hello Monday morning and back to square one #virginmedia #virginmediadown @virginmedia 🤬
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Shorty
(@J44NXU) reported
from
Bromley, England
@virginmedia Been trying to cancel my contract for 3 weeks now and I'm moving properties in 48 hours... Can't get any response from you!!!
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Ryan Cheetham
(@rcheetham97) reported
from
Ilford, England
@virginmedia your wifi service has been terrible over the weekend and is dropping every 10 mins. i’ve tried phoning but was left on hold for an hour and then hung up on, and have had no reply from chat. i’m working from home so need the connection. have tried guides online..
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Elizabeth Wakeling
(@lizwakeling1) reported
from
Croydon, England
@virginmedia Help - would appreciate a call from one of your team as the TiVo box you sent isn't working. We now have 2 new boxes that aren't working. We have had noTV now for over a week.
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
So this is what @vmbusiness does to support charities in this time of need. Nothing. #COVIDー19 is now a pandemic and they suspend phones for charities which scramble around to try to support people remotely. While other businesses donate to charities #VMBusinesss cuts us off.
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FeliceDk
(@FeliceDArco) reported
from
Islington, England
@virginmedia I DON’T HAVE INTERNET SINCE YESTERDAY (DOUBLE ARROWS FLASHING) TROED EVERYTHING NO ONE ANSWERING THE PHONE ! HELP
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia I’m a new customer and originally broadband was supposed to be installed today, but has moved to 13/4 with no warning!! As 13/4 is also a bank holiday I don’t know what is going on! Have tried calling and live chat and no answers🙁🙄 please help
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Jack Wiltshire
(@OfficialJW14) reported
from
Eltham, England
@virginmedia internet going down 5/6 times a day, calls and live chat completely shut down so there is 0 customer service options. I get you have to keep people safe but ******* people can operate a live chat from their house... actually guess thet can't if they have your Wifi...
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Anne
(@ange1pie) reported
from
Camden Town, England
@virginmedia It’s been a week and a half now and my internet still keeps cutting out day and night. 😡 have followed online instructions but nothing works and can’t get hold of customer service. Not happy
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Aleysha Daydreamer
(@aleyshaeve) reported
from
Biggin Hill, England
@virginmedia my internet has been down for over 4 days. A technician was due today 8-12 but No one turned up! Can’t get thru to call centre. Help please!
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Mosaic LGBT Youth Centre
(@mosaicLGBTyouth) reported
from
Islington, England
@vmbusinesshelp @vmbusiness By ‘protecting network’ you mean protecting profit margins let’s be honest here. Thankfully we are being released from the contract and moving to a more reasonable provider that supports customers through the pandemic and not makes them inaccessible.
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
So so so crap @virginmedia every single month at least once we lose connection as does whole street. Every time we got thru the same shenanigans and you never fix it. And you never refund money.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
FFS @virginmedia your broadband goes down faster than a ******! (Rugby or the other type) If I called everytime there was a failure I would never be off the ffffing phone!
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Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
Think its absolutely appalling that we have to wait for @virginmedia to send an engineer to INSTALL A NEW ROUTER because ours is “broken!” For the guy to come and NOT install a router because supposedly it is the signal so he has added something to the back to regulate it
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Krish K Bikini
(@krishkataria) reported
from
Wandsworth, England
@virginmedia I have called, used the text messaage service, tried your forum and tried sending you messages here but NO RESPONSE. You have disconnected my internet for NO REASON! Please advise!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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matt giles
(@biscuit034084) reported
@virginmedia Internet down again shocking service every week there's a problem
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zig
(@ziggys_revenge) reported
@virginmedia That I pay in full, yet I set up a direct debit and never cancelled it, but because its been cancelled it now rolls over and I'm charged £40 a month when my bill is £28, quite a jump in price and a big different. If I pass you my acc number can you help with this?
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Millo
(@TMillo) reported
@virginmedia you down again? Everything has ground to a halt for the third time in two days. Losing so much work here...
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Red 'til I'm Dead
(@suziegeewizz) reported
yesterday picked my bike up from its service, & they let me take it even though I couldn't pay as their card machine was down. Went back in to pay today, the guy thanked me for coming back. But sounds like some businesses lost out. Will #virginmedia compensate them?
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Jords
(@Jords_Oneey) reported
@virginmedia Your service status page is wrong. My Internet is still down, 3 days without any reason.
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Pork In Cider
(@in_pork) reported
@virginmedia Pretty much what Doug said. Intermittent service customer service a joke
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🇬🇧Gamer759🏴
(@gamer_king759) reported
@virginmedia Still problems with your ****** overpriced service, slow speeds and intermittent connection, when are you putting the prices up again?
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Ally
(@planetintro) reported
After years of poor service & terrible broadband with @SkyUK I left. I joined @virginmedia through @O2 and am saving £30 PER MONTH with better service & better signal. Sky’s weekly “please come back to us” letters are painful, even offering me a higher price than I’m paying now!
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mollie
(@molslols_) reported
@virginmedia SORT YOUR **** OUT BRO. I HAVE NO DATA LEFT BC YOUR ****** WIFI NEVER WORKSSSSS
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Doug
(@ledsparky) reported
@virginmedia @in_pork Your not supplying the service we signed up for