Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 03/17/2026 16:10

March 17: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Camden Town, Hammersmith, City of Westminster, Newham, Ilford, Bromley, Redhill, Southwark, Waltham Forest, Paddington, Croydon, City of London and Ashtead.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Internet
United KingdomCamden Town Internet
United KingdomHammersmith Internet
United KingdomCity of Westminster Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Kingston upon Thames, England

    @virginmedia Not fixed yet...automated message says 5.30pm for internet to be back on but nothing as yet and I have some really important work to do tonight.....help!

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @virginmedia I hope my account reflects that I have the tivio box as I had a total nightmare trying to explain this to customer care

  • LorisZubanovic Loris Zubanović (@LorisZubanovic) reported from Ilford, England

    @virginmedia No, still no service. I called and they told me it would be back at around 12h, but then got an SMS telling that it would be around 14h. They move that target every few hours.

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    I have never had any problems with you @virginmedia before and not happy

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia Spoke before Xmas, contract ended in Oct 18. Although apparently I didn’t cancel! Hence more frustration

  • KyleFair1985 Kyle Simon Fair (@KyleFair1985) reported from Romford, England

    @SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!

  • garythunt Gary 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧Here for the cricket. (@garythunt) reported from Islington, England

    Dear @virginmedia yet again your super duper box is dropping the sound. Getting sick of it. Your help line is next to useless #sortitout

  • Malcy7 Malcolm Saunders (@Malcy7) reported from Crayford, England

    @virginmedia never use #virginmedia constantly shafting us for money for things we haven’t agreed to. 4 months in a row, 4 different things. Now denying conversations happened and won’t recall recorded calls. Disgusting for a 15yr customer.

  • GillDale3 Gill Dale (@GillDale3) reported from Sutton at Hone, England

    Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven

  • PaulG_Lon Paul (@PaulG_Lon) reported from Wandsworth, England

    @TomMockridgeVM @virginmedia @richardbranson I’ve written to you twice today Tim, but haven’t had the decency of a reply. Please help me. Or you Richard. Thanks

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia 2/2 you be able to supply a service at a later date.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @virginmedia This isn't currently affecting me, although I am a customer. I saw a friend caught by your clause. I think if you cannot supply a service when a customer moves home, you should not be charging the customer. By so doing it's highly unlikely the customer will return should 1/2

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia If you cannot call me in this instance, then fine. I will go to court as I have the detail, lack of service, a signed tech report stating local equipment not fit for purpose, no calls received on landline for 2 years coz it didn’t work! LL £16.99 x 24=407.76 I was fair. V weren’t

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    @virginmedia No - they always just ask you to do all the things we’ve already done a hundred times then say it’s not a problem with them.

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    @virginmedia Netflix freezes, loses signal and then just hangs. Only way round it is to turn box off. This is a very common problem that VM seem to choose to ignore

  • peter_boxer Peter Boxer (@peter_boxer) reported from Croydon, England

    @virginmedia @Ofcom A shame indeed. This has been pretty appalling. Starting with a glitch over (IMHO) unfair charges, poor CS has led to me ending my time with you.

  • damawa42 Daniel W (@damawa42) reported from Kensington, England

    @virginmedia Occupant. Yet you know full well the occupant is already a customer. I know, I know, you're going to tell me it's a different department or a third party, but that's pathetic. Please inform them of current customers so they don't get spammed. Morons.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @MickHarkin8 @virginmedia Not talking about a new customer.

  • CaptainZongo Captain Zongo (@CaptainZongo) reported from Croydon, England

    @virginmedia has to have the worst hold music for a service line on the planet. And, as a #VirginMedia customer you get to listen to it every couple of weeks. One of the pluses of being a Virgin customer!

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    Can you please listen to what people are saying @virginmedia and ask if they have the right equipment for upgrades etc. I have the TV 500 but you put me down as having the V6.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Carlydurrands Carly (@Carlydurrands) reported

    @virginmedia @virginhelp I rang back and I believed it got sorted but then got another phone call during tea and was unsure whether it is sorted or not We've been with you 16years and I can't believe this customer service or lack of

  • Dylanjibmonkey Dylan Robinson (@Dylanjibmonkey) reported

    @virginmedia 24 hrs without internet add terrible weather and young children, it’s been tough. Any chance you are working on it? M46 area.

  • SajMughal92 Uncle Saj (@SajMughal92) reported

    @virginmedia my WiFi has been down all day and your stupid service checker feature (when it decides to work) has gone from 4pm to 8pm - wtf is going on

  • davidball74 Bally (@davidball74) reported

    @virginmedia PS our internet has gone down again right now. #hopeless

  • Wezmcn Wes (@Wezmcn) reported

    @virginmedia Got it, it says there's no problems in my area.

  • Ian1603 Ian1558 (@Ian1603) reported

    @virginmedia I asked if I could drop BT Sport to cut costs but was told no. I never watch it.

  • Hydra_Saiko Hydra ヒドラ (@Hydra_Saiko) reported

    @virginmedia I cant even check your website very slow connection can you check why you keep having so many downtime? It's so annoying when people need to send emails and the provider keeps going down

  • couchio1983 Couchio (@couchio1983) reported

    @virginmedia Why do you keep asking for a web chat!!!! Your engineer couldn't sort it rebooting couldn't sort it!! And resetting couldn't sort it's as I said before virgin should not leave the premises from an install untill the service that they are installing works!!!!

  • couchio1983 Couchio (@couchio1983) reported

    @virginmedia What is the job of an installation engineer!?!? To install and test the service and make sure it's working HE HASNT DONE THAT!!!! YOU CAN SEE ON THE SPEED TESTS SO GET SOMEONE OUT TO FINNISH THE ******* JOB HE COULDN'T DO!!! are you trying to piss me off on purpose!?

  • TalkingMorgan Morgan (@TalkingMorgan) reported

    @Hydra_Saiko @virginmedia Yeah sadly Virgin are just shite at customer service and refuse to admit there are issues on a public forum. I have had no broadband all day and was told it will be fixed in 24hr like that time goes by in a heartbeat. and of course there will be no compensation :D