Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, City of London, Southwark, Bromley, Orpington, City of Westminster, Poplar, Mitcham, Carshalton, and Welling.

City	Problem Type	Report Time
Croydon	Internet	8 hours ago
City of London	Wi-fi	12 hours ago
Southwark	Internet	13 hours ago
Southwark	Wi-fi	18 hours ago
Southwark	Internet	19 hours ago
Bromley	Internet	19 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 5 minutes ago from Merton, England

  @virginmedia Many complaints have been raised and we have tried to leave the contract due to the complete lack of anything beneficial to actually fix our broadband. Of course I’m not having a a go at you but your customer service team is very bad. They don’t care about actually helping 👍🏾

• 
  ☆ Liezel ☆ (@liezel_t) reported 14 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Mr. Whizz (@wysiwyg100) reported 21 minutes ago from Lambeth, England

  @virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch

• 
  Nick Tippett (@nicktippett) reported 21 minutes ago from Croydon, England

  @virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!

• 
  Nick Tippett (@nicktippett) reported 30 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Philip 🦅 (@Phil_Swallow) reported 31 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Kerry Vaughan (@Boubs1985) reported 37 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Raynes Park Lib Dems (@RPLibDems) reported 38 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Philip 🦅 (@Phil_Swallow) reported 38 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 41 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  Jenny (@jennymelmo) reported 45 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 45 minutes ago from Merton, England

  @virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue

• 
  Nick Tippett (@nicktippett) reported 46 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  anne hill (@gorgeousuk) reported 51 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 53 minutes ago from Merton, England

  @virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.

• 
  Baltazarka (@MiaZagica) reported 53 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Befitat50 (@befitat50) reported 53 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Philip 🦅 (@Phil_Swallow) reported 55 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 57 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  R. Aaron (@aaronuart) reported 59 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Davie G 🇬🇧 (@fredbeare) reported 2 minutes ago

  @virginmedia why is your customer service sooo bad spent 5 hours today on various chats/calls each time you transferred me had to start all over again. Why dont your teams speak to each other. In the end i cancelled joining you. Your lack of service told me all i needed to know

• 
  🐺 (@stefan655) reported 3 minutes ago

  @virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!

• 
  Julybird (@Julybird) reported 4 minutes ago

  @y_alibhai @virginmedia Change your internet provider. Or ring their cancellation number and they'll likely push heaven and earth to help you then. If they don't, definitely change. I was with them years ago, absolute rubbish of a service.

• 
  Hughes #cans (@Hughes_is_great) reported 4 minutes ago

  @adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.

• 
  Sean Pearson (@soapyrct) reported 4 minutes ago

  @virginmedia @customerchamp1 It is literally the level of service you have provided for many years.

• 
  Total Football (@cjgamin99987610) reported 6 minutes ago

  If you are thinking about going with @virginmedia for internet just please don't do it. Help yourself by avoiding them

• 
  Steve Wright (@wobbleatbar) reported 9 minutes ago

  @virginmedia over the last couple of weeks I have been getting CS2004 errors. Sometimes it clears in a minute or so sometimes I have to reboot I’m in HA4 area. Please advise.

• 
  Ben (@BendyBen999) reported 14 minutes ago

  @virginmedia @Ash_GW The most useless customer services ever. Just a bot reply

• 
  Tanisha Smith (@Tanisha_Molly) reported 15 minutes ago

  @virginmedia is there issues with the internet tonight? Ours has been connecting and disconnecting for the last few hours! 💀

• 
  iyda (@notiyda) reported 15 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD