Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, City of London, City of Westminster, Bromley, Poplar, Mitcham, Purley, Orpington, and Carshalton.

City	Problem Type	Report Time
Croydon	Total Blackout	10 hours ago
Southwark	Internet	11 hours ago
Southwark	Internet	17 hours ago
City of London	Internet	18 hours ago
City of London	Internet	1 day ago
City of Westminster	Total Blackout	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 3 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Will Jennings (@willjennings80) reported 3 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  hippychic (@Keldavey) reported 4 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Catt Hurman (@catt_hurman) reported 5 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  Vincenzo Rampulla (@vmrampulla) reported 5 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Kay Bak (@kaybaka) reported 7 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Phil ******* (@SustyPhilC) reported 20 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Ranjan Mallya (@RanjanMallya) reported 21 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 21 minutes ago from Merton, England

  @virginmedia Why is it taking so long for an engineer to genuinely fix the issue?

• 
  Catt Hurman (@catt_hurman) reported 25 minutes ago from Bromley, England

  @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

• 
  anne hill (@gorgeousuk) reported 34 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁 (@sospainter) reported 34 minutes ago from Whyteleafe, England

  @IanSlaterPhoto1 @VixThatRuns I have a sizeable Samsung. Ditched Virgin Media, the plan was to have Freeview. The tv doesn’t support Freeview!

• 
  Jenny (@jennymelmo) reported 34 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  mark (@PieFaceMark) reported 41 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Mamba 〽️🦋 (@imbranzo) reported 42 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Marta (@itsmartamoya) reported 47 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 47 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Claire Champion (@Champion3Claire) reported 51 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 54 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 57 minutes ago from Merton, England

  @virginmedia The internet is not working

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick S. (nickncs) (@nickncs_cP) reported 3 minutes ago

  @virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.

• 
  Adrian Weale (@Edeaulx) reported 3 minutes ago

  It's becoming increasingly clear that @VirginMedia customer service is based on the premise that if you make it excruciatingly difficult to make a complaint and then follow it up, people will simply not bother.

• 
  UAVHive (@UAVHive) reported 4 minutes ago

  @Edeaulx @virginmedia Having worked in telecoms I can vouch for the fact that Virgin Media's customer service is atrocious and I'd argue is the worst in the industry. I would never be a customer of theirs ever again.

• 
  — (@Kurt_Bimpson) reported 5 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Virgin are dreadful and by far have the worst customer service I have ever experienced A genuinely awful company

• 
  lucy barnett (@lucebarnett) reported 5 minutes ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  Adam Fletcher (@Fletchmyster85) reported 9 minutes ago

  @virginmedia 3-4 weeks now I've had issues with my broadband and TV. Tried calling but have to drop off because I don't have 30+ mins to wait. Start chats, after the long AI process I sit waiting for a person. Leave chat 30+ mins. Fill out complaints asking for a call from you...

• 
  RK8 (@Rahul_Kotecha) reported 11 minutes ago

  @virginmedia on chat with you for nearly two hours and have still not got seen what your "best price" is. Shocking customer service

• 
  Richard Bignell (@NothingLane) reported 13 minutes ago

  @trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.

• 
  Joanna Ayliffe (@joanna_ayliffe) reported 20 minutes ago

  @virginmedia how do you manage to charge me for a service you barely provided but won't let me bill you £25 for an engineer who did not arrive between 8 and 12 on the day in question?

• 
  Elaine McIntyre (@Elycat) reported 20 minutes ago

  Is @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down