Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Newham, Southwark, Harringay, Croydon, Hackney, Orpington, City of Westminster, Kensington, Camden Town, Hampstead, Poplar, Wembley, Waltham Forest and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| Harringay |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Chris Straker
(@chrisTstraker) reported
from
Epsom and Ewell District, England
@virginmedia Please could someone let me know how to deal with issues, regarding mobile Wi-fi hotpspots and voicemail from abroad. Tried a number of times and yet to have any conversation, that didn’t require me repeating myself two or three times !!
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Eddie Seber
(@turboeddie08) reported
from
London, England
@virginmedia Btoadband not working, postcode Rm10 8JT
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Robert Paterson
(@Robbie_Paterson) reported
from
Lambeth, England
@virginmedia 4 days now with no WiFi or TV, no explanation, 40min waiting on the “service” number last night, 25 min so far today - I ******* hate this company!!!!! I just want to cancel!!! Please!!!!
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Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
Are they F###ing serious. @virginmedia Twitter is only about publicity never actually doing anything to resolve the issues .PS 2 weeks later and the is is still open.that engineer must have a really long drive !!!@
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D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia I need customer support regarding my contract.
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Deborah Bonetti
(@deborah_bonetti) reported
from
Kensington, England
@virginmedia Thanks. The link says there are problems in the area and they should be fixed by 8pm but that’s a whole day using my mobile data instead of broadband! I am really disappointed.
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@alandavies1 @virginmedia Having just experience this call centre I must agree. The level of unprofessionalism rudeness and incompetence was staggering. Especially towards a loyal customer of many years’ standing
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@KatiaDelNegro @virginmedia Ps I can’t believe they are telling you to check your cables . The entire of sw5 and w8 is down
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
No broadband since June 27 and told fix by July 9th. In central London. Wow. Just wow. Also despite calls still no explanation just a prepared script in a distant call centre. Internet is an essential service for business in the developed world @virginmedia @richardbranson
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Gary Brian Smith
(@MrGarySmith) reported
from
Crayford, England
@virginmedia No it’s not a service issue it’s a shit router which can’t seem to get further than 10 foot been requesting booster from you even worse app to no avail stop apologising and sort it out!!!
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@deborah_bonetti @virginmedia I live in sw5 and have been without broadband all day: I have been utterly appalled at the rudeness and ineptitude of their customer services people.
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia We lost internet Friday night. Today Sunday morning support team say issue fixed in area and so created a new ticket nbre giving YOU another48hrs to solve it and at same time saying engineer will call within 3hrs. No call. Support unable to help. No Senior to speak to.
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D A N
(@DannyJamesEarls) reported
from
Camberwell, England
@virginmedia Want to discuss as my contract ran out in April and im moving home so would like to cancel the deal I currently have for TV broadband and Phone.
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@KatiaDelNegro @virginmedia Yes I am experiencing this too in sw5. Was staggered at the rude stance taken by customer services when I phoned up
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Edward Baran
(@edward_baran) reported
from
Poplar, England
@LOLRoadhouse @virginmedia I too am appalled at the way I was treated by the virgin media customer services people . Suggest you complain to @ofcom
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Nada Shakour
(@NadaShakour) reported
from
Kensington, England
@virginmedia So day 3 still no internet. Ur team promised to deal with it this morning at 10. Of course nothing happened and no one called. Now call centre telling me that there’s another outage in my area. Gave me a number to file a complaint. Ridiculous !!!
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tony pickering
(@tonycelebrity) reported
from
Camberwell, England
@virginmedia Yes I’ve reported several times and when I run the checker it says no issue Yet when I call the 0345 number it says there is It was supposed to be fixed by the 24th Today I’m working from home and I don’t have any internet AGAIN!! Come on guys
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
Seriously @virginmedia what is wrong with your internet in Wandsworth I pay £47 a month and the service is patchy cuts out all the time it’s supposed to be fast fibre broadband but it’s anything but at the moment!!
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Nicola Fish
(@Nicolanoodle) reported
from
Kingston upon Thames, England
@virginmedia I totally agree. Sadly it doesn’t seem that easy. I repeated at least 5 times ‘I’d just want to cancel my account’ to no avail.
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Jack Barry
(@JBazzler) reported
from
Lambeth, England
My internet has been down for hours. But there is no way to contact @virginmedia. They are had at customer service. If I don't get internet soon I will go mad like in the Shining and there will be no Edinburgh show for anyone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Hyndman
(@sarahhyndman) reported
@vmbusiness @vmbusinesshelp I’ve sent a message, I just want the internet I pay for to work so I can run my business. Being down for a day is understandable but this is now a week and a half.
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Oli McCrudden
(@olivermccrudden) reported
@virginmedia I have lodges an official complaint. Nothing has been done in over a month except payments being taken. Customer service lines are impossible to get answered on. Promises for Managers to call back go unfulfilled. You are stealing my money.
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Fieran
(@Faedrun) reported
@virginmedia At the moment it seems fine, but thats hardly the point. The frequent outages, as can be seen just by searching for Virgin Media on twitter, or looking at Down Detecter, have been out of hand lately. Last night around midnight, it went out for hundreds of people, no warning.
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Alan Bradley
(@AlanJBradley) reported
@virginmedia Yes a complaint was raised although 3 hours on a call and then 30 days to respond…let’s say it doesn’t strike me as @virginmedia being Customer focused. Left wondering if this was a regretful drunken first date…perhaps we just aren’t a match…but it’s definitely you, not me 😞
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Chris Hopkinson
(@chromaphotog) reported
@virginmedia my internet is painfully slow, and is almost stopping my work today. Any idea why? Internet speed test 015102050100+ 0.46 Megabits per second Testing upload… 3.31 Mbps download 0.46 Mbps upload Latency: 26 ms Server: London Your Internet connection is slow.
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〽️🇵🇸
(@MiladAhmed3) reported
@virginmedia Still crap, what's going on? What's the issue.
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YETI
(@AlmostYeti) reported
@virginmedia Yet again I'm unable to stream, which is my livelihood, you provide a service that is a fraction of what i pay for! should i bill you for the day?
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ChronoaX
(@danlisterx) reported
@virginmedia Normally ok up until midnight each day this week, when suddenly the service disappears, Internet down, website down, have to check through the many tweets to see its not just me, and looking at downdetector shows thousands of reports. Whats going on? We had no info on this at all
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LIV-ED TV
(@LIVED_TV) reported
@virginmedia Never seems to be any issues during day only from 11.50pm at night disconnects laptop and ps5 but light on hub remains white do updates drop around then or something
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IC3 🇵🇸🕊
(@ishmvm) reported
@virginmedia We dont have any wired connectors, to be honest the itv hub may just be a coincidence but we still have the issue of it cutting out constantly at night time