Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: City of London, Poplar, Croydon, City of Westminster, Southwark, Bromley, Mitcham, Orpington, Beckenham, Welling, Westminster Abbey, Tower Hamlets, Lewisham, and Merton.

City	Problem Type	Report Time
City of London	Internet	3 hours ago
Poplar	Internet	3 hours ago
City of London	Internet	4 hours ago
City of London	Wi-fi	6 hours ago
Croydon	Internet	9 hours ago
City of London	Internet	22 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Richard Gendal Brown (@gendal) reported 57 seconds ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  R. Aaron (@aaronuart) reported 2 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Philip 🦅 (@Phil_Swallow) reported 3 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Philip 🦅 (@Phil_Swallow) reported 12 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 15 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Philip 🦅 (@Phil_Swallow) reported 15 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  R. Aaron (@aaronuart) reported 18 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 20 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Jane Common (@JaneCommon) reported 23 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Befitat50 (@befitat50) reported 23 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  anne hill (@gorgeousuk) reported 23 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  travelling Adam (@TravellingAdam) reported 25 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  hippychic (@Keldavey) reported 29 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Jane Common (@JaneCommon) reported 31 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Millwall halfwayline (@millwalljdb) reported 34 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Catt Hurman (@catt_hurman) reported 47 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Fiscally Unstable Cam (@DxpTheFirst) reported 50 minutes ago from Lambeth, England

  @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

• 
  mark (@PieFaceMark) reported 53 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 57 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Declan Higgins ☘ (@declan1968) reported 58 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Mercer (@Merse2506) reported 2 minutes ago

  @virginmedia For ovr 1 week I have not had Netflix after my transfer. As the biggest Kylie fan if I miss it I will cancel my subscription to Virgin Media

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 4 minutes ago

  @virginmedia You still haven't replied to my DM which I sent nearly 10 days ago. Don't you like me? What have I done wrong apart from being a customer of over 25 years.

• 
  AxiomLunc (@AxiomLunc) reported 7 minutes ago

  @Benleo @virginmedia @Benleo Put a complaint into the Ombudsman, O2 and Virginmedia do this all the time, i had a friend who cancelled his O2 contract after working for the company, never had issues with fraud etc, then magically after leaving, he had over £1000 fraud on his account.

• 
  OfficialJohnHarrison AWMM 3838 (@jph1962) reported 9 minutes ago

  @Benleo @virginmedia One other issue they never mention, is if you leave any email addresses die after 3 months. For some people not an issue, however I’ve used theirs for 10 years all my contacts use it, even banks, shops etc.

• 
  Stephen Hampson (@StephenHampson) reported 9 minutes ago

  @mark_wootten @virginmedia are just as bad for things like that

• 
  X (@XONYT_) reported 16 minutes ago

  I switched my network from EE to O2 because I wanted 1Gbps broadband for my home, and Virgin Media offered me a discount, including unlimited everything and unmaxed speeds on my mobile through O2, which I already had on EE. Tell me why O2 is so much worse than EE, and why I cannot get a signal in many places. #pissed

• 
  Ric M. (@revoraman) reported 17 minutes ago

  @Benleo Well said, Ben. Yes, the WORST! You are in the public eye. Private Cstmrs like me who get billed for DD payments by @virginmedia , despite writing to Cust Svcs Exec in March, April, still cannot access emails, as their Support is totally inept+incompetent!

• 
  guygorilla (@guygorillacity) reported 17 minutes ago

  @Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.

• 
  Mia (@LondonMum2025) reported 20 minutes ago

  @Benleo @virginmedia I’m having the same issues with them

• 
  Pat🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Ray🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🩵❤️ (@patray25) reported 21 minutes ago

  @VoWSilla @Benleo @virginmedia They are the very worst