Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, London, Southwark, Ilford, Paddington, Hackney, Islington, Camden Town, Wembley, Croydon, Newham, Harringay, City of London, Orpington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia Put something online or phone message when we call also despite being out since yesterday morning only been able to register issue this morning. Not great service really so likely to cancel my contract in new year despite over 15 years as a customer just too much poor service
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moira adams
(@moira_adams) reported
from
Sutton at Hone, England
@virginmedia #virginmedia after 24 hrs TV & broadband outage in SM3, the 4pm fix time better be accurate or I’m going to have raging kids to deal with
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@Boncaii_ @virginmedia My Internet is working but my tv service is down and has been since this morning. I've been told it should be back by midnight...pathetic So I got to sit in pure silence tonight whilst this is fixed! Merry f**king Christmas
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Mark
(@markwarne) reported
from
Kingston upon Thames, England
Probably finding it funnier than I should, but our @virginmedia is down until at least 16:00 tomorrow. My teens seem to have no idea what to do without WiFi. 🤣🤣
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@JohnGaylor @virginmedia You couldn't make this shit up
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia My broadband is working it's the TV service that is not working and apparently wont be till midnight! I got an evening of silence ahead of me
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Michael Patricios
(@mpatric) reported
from
Merton, England
@virginmedia no internet or TV since 9:30am, try phoning 150 get “sorry all lines are busy, please phone later”. Shocking customer service
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matt coyde
(@CoydeMatt) reported
from
Kingston upon Thames, England
@virginmedia Would love to but it’s a bit difficult when none of your Virgin Media Services work....again......3rd or 4th outage this month!!!
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Sarah Waygood
(@SarahWaygood) reported
from
Sutton at Hone, England
@virginmedia if our services aren’t back in action by 4pm as promised I will be holding you responsible for any actions that arise as a result of watching bad kids DVDs back to back.
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
@virginmedia my Internet is working but my tv service is down and has been since this morning. I've been told it should be back by midnight...pathetic So I got to sit in pure silence tonight whilst this is fixed! Merry f**king Christmas
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Claire Coast-Smith
(@clairecs1) reported
from
Kingston upon Thames, England
@virginmedia Thanks for replying so quickly. Finger crossed you can fix it sooner than later. Not necessarily for me (though that wld be nice) but for people who really need phones & computers to work. Using mobile WiFi at moment.
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Joobs
(@Juliefleur24) reported
from
Sutton at Hone, England
Fed up that yet again @virginmedia have outages in my area, shown as not working until tomorrow pm ! I’m trying to study but have internet, again
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Siobhan Benita #BetterWithBenita🔶
(@SiobhanBenita) reported
from
Kingston upon Thames, England
@EdwardJDavey @virginmedia Causing all sorts of problems in my house!
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DJ
(@davidjoneshome) reported
from
Kingston upon Thames, England
@virginmedia Oh yes, full outage since around 10:00am. All services. Registered the fault, with the resolution estimate just back from 13:35 to 00:00 tomorrow.
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Chris Scoffield
(@chrisscoff) reported
from
Merton, England
@Caryl_G2 @virginmedia Status page has the fix eta now at Midnight tonight - it was 13:55 a short time ago. Very unhappy.
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Mrs R
(@KateRenton) reported
from
Merton, England
@Chelsea1504 @virginmedia Apparently Sky have had an outage also. However the customer service is appalling @virginmedia
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Claire Coast-Smith
(@clairecs1) reported
from
Kingston upon Thames, England
@SW_Help @RMTunion btw, was due to work at home part of tomorrow because of ongoing #swrstrike but cos of @virginmedia’s ineptitude fixing cable fault, no WiFi , so I can’t. I’ll need to use @SW_Railway terrible strike replacemen trains!. You All owe me compensation I think!
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Adrian Carpenter
(@fizzyade) reported
from
Sutton at Hone, England
@unsliced @virginmedia One strand of fibre cable can transfer a lot of data. When they talk about a cable it’s going to have multiple strands so it can carry even more. It sucks that it’s down, but repairing fibre is not trivial.
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Chris Straker
(@chrisTstraker) reported
from
Wandsworth, England
@virginmedia Tried that half a dozen time since yesterday afternoon but it never loads all channels. Running out of recorded programmes to watch now and broadband is needed ASAP
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Sophie Hardie 🦄👸
(@sophsophbling) reported
from
Kingston upon Thames, England
@virginmedia no service until 4pm tomorrow!!! I have two small children who are climbing the walls and it’s raining outside!!! Old fashioned board games it is #oldentimes #darkages
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Grayston
(@Taiphoz) reported
@SkyUK #skyinternetdown ffs I miss @virginmedia so much this bullshit internet service from sky its utter trash.
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BRRRAKE F1
(@brrrake) reported
@SmithdoggyTTV I feel bad for the people who Virgin media have bought the rights to their estates 🤮
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Niko Croft
(@croft_niko) reported
@virginmedia I spent an hour today on a call. The guy could not help and said he will raise another complaint.I wanted an update on my first one. #badcustomerservice @LutzSchueler are you going to help now? #help
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Jobhop
(@jobhopjulie) reported
@virginmedia What a terrible experience
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peps36
(@peps36) reported
@virginmedia Came down to virgin deactivating and now can’t turn it back in now need to wait for new equipment about time virgin got a uk call centre and all departments in one room so no need to talk to 3 different departments
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Mercenary Krumpling
(@MercDumplingTV) reported
@virginmedia If you want customer service to mass call you, sure you can sign their contract. Enjoy not being able to understand half of what they're saying aswell
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Ali B
(@just_ali_b) reported
@_MissieBee @SkyHelpTeam @bt_uk My parents pay over £100 monthly for Sky (no idea how - I assume because they just left it being more elderly). Their internet is terrible (only decent in one room & catch-up takes forever to download). I pay half that with Virgin Media. Looking into for them as not impressed.
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andrew Ingram
(@andrewI12974165) reported
@virginmedia It is past a joke. I need my refund and to be able to cancel my broadband as I refuse to pay for this level of contempt
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Sylvia Morrison
(@SyDyMo) reported
I’m about to have a stroke. @virginmedia have accepted the charge was in error and no balance is due on the account yet service has not been reconnected (but I’m expected to pay for it), I’ve spent the whole morning dealing with this. @Ofcom what do I do? @MoneyTelegraph
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Ian Hulbert
(@IanHulbert49) reported
@virginmedia Tried calling again. How do I get to speak to someone. The automated bot just send a text with a link to the online help that doesn't work and cuts me off. Just not good enough.