Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Harringay, Croydon, City of London, Epsom, Dagenham, Wandsworth, Southwark, Hackney, City of Westminster, Paddington, Ilford, Barnes and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| London |
Internet | |
| Harringay |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Mike Fuller
(@ninepine) reported
from
Ilford, England
@virginmedia OK, so tell the truth. First you say "We're carrying out essential works in your area..Sorry for any possible disruptions on the day." Now it's "we'll be carrying out essential works...which could interrupt your services." What services will be down for how long??
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Molly-Kate McCaffrey
(@moll_mccaffrey) reported
from
Wandsworth, England
.@virginmedia 9.30pm and our WiFi installation appointment for tomoz AM has been delayed another 4 weeks! this is third time. we’ve been waiting since July, 4 x professionals trying to work from home, awful customer service from chat bot - can we please have support and answers?!
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Charlie Egan
(@charlieegan3) reported
from
Islington, England
@virginmedia Hey, would you be able to get someone from Virgin Media Field Complaints “FieldComplaintsTeam2” to get back to me about my complaint C-16082156 tomorrow?
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@virginmedia No. This problem has happened intermittently in the past & it's always been a server access issue on your side.
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Richard Beenham
(@RickBeenham) reported
from
Wandsworth, England
Hello @virginmedia - my internet is down. I’m in Roehampton SW15 - is there a problem and is it being fixed? I have a meeting at 9:30!
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown
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N16Breda #VaccinesWork
(@N16Breda) reported
from
Hackney, England
@ontvnow @virginmedia I had webchat w customer service adviser this morning @ontvnow who confirmed my email account was locked - but said the forms he normally uses to unlock accounts were not working so has passed the issue on to next line support....😐
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia It's still not working
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David
(@gingertrvlguru) reported
from
Lambeth, England
@virginmedia What’s the point? It’s not going to fix any quicker. You’re not going to give me anything back on my bill. May as well not waste either of our time.
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Richard Pettet
(@richardpettet) reported
from
London, England
@virginmedia And the reset password page doesn't work either. Same issue. I've seen others reporting this.
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia I don't have the virgin Media app, can't you check the problem... The post code is E3 3GP the Internet has been out for 3 days
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Ridhima Tomar
(@Ridhima88) reported
from
Bromley, England
@virginmedia @virginmedia your customer service agents who we spoke to are also unprofessional. They hung up on us! I’m definitely pursuing this in consumer forum, amount of harassment we have been out through today is unacceptable @CountyCourts
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Ethan Chapples
(@EthanChapples) reported
from
Sutton at Hone, England
@virginmedia is there an issue with internet in CR4? Had no connection for the past hour?
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Claire Nugent
(@clairevnugent) reported
from
Romford, England
@virginmedia Absoutley disgusting customer service today, was sent round the same bot telling me to do the same things for half an hour before getting to a chat where the helper decided to take their lunch break in the middle of it and expected me to wait!!
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Claire Nugent
(@clairevnugent) reported
from
Romford, England
And on top of this I’ve been on a chat to complain about what happened and I’ve been made to wait over an hour for a wait time of “fifteen minutes”. This is a paid service! Never use virgin media for broadband, I’m fuming 😤
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Steven Hunter🏴
(@sculptorini) reported
from
Eltham, England
Here we go again. #virginmedia Wi-Fi/broadband constantly dropping out. I'm so sick of it. I was close to leaving but they offered me a good deal. They forgot to point out "its cheaper because we're still going to give you a **** service." @virginmedia
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Nathaniel
(@Nathaniel_801) reported
from
Poplar, England
@virginmedia Please sort out this issue ASAP!! Time is money 😭😭
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Elizabeth Bloom
(@tick_tick_BLOOM) reported
from
Lambeth, England
@virginmedia can I please send you a DM / ask someone to get in contact? I’ve got nowhere with your rude advisor over the phone.
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Ian Edwards
(@iann_edwards) reported
from
Croydon, England
@virginmedia doesn’t let you speak to people that can solve problems..
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JS Chamberlain
(@jj_jacq) reported
from
Bromley, England
@virginmedia please help- our ntlworld emails have stopped working - saying pw is incorrect. Only solution is to access my account on virgin media but stopped using them for broadband a while ago. How can we change the pw for email?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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charbar11
(@charbar11) reported
@gingerannie34 @virginmedia I’m having the same issue. Certain Netflix titles won’t play when trying to watch on our mobile devices over wi-fi. Did you figure out a solution?
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Barney's Dad
(@adey5381) reported
@virginmedia I can't report this issue today because your App says it can't reach your servers "try again later " Website seems to have similar issues. You have server problems that need sorting.
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Jo Thorp
(@jo_thorp) reported
@virginmedia I'm in hospital and I can't access my blueyonder email account. This is causing way too much stress. Can you help?
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Brad
(@BradachGaming) reported
So much about getting a txt from @virginmedia about the engineer I was meant to get if I have to call again tomorrow there will be hell. The service from you is utterly unacceptable
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Florence Marie
(@fmnorel) reported
@virginmedia hi- your service status page is broken. I type in my postcode and or says Oops. Is there any other way to check local service status?
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Ian Robinson
(@IanRobinson) reported
Virgin Media broadband seems to be down for me.
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Sandra
(@SandraRankin_UK) reported
@thursdaysangelx Virgin Media and Freeview also have it but it would depend on what content they buy into. From what I have seen it tends to be older shows. You never know, it’s not a channel I watch that much.
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James Proctor
(@James_P3C) reported
@virginmedia so frustrating when both your app and customer portal stick you in a loop of ‘Run a test’ when broadband disconnects and then ‘we need to run the test again’ and back round the same loop, every day for the last month I have down time of about an hour!
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kate Gibson
(@finmentalkg) reported
@virginmedia hi, how do I get WiFi pods. I have updated to volt but my Internet is unstable and can't be increased.
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Annie C 💙
(@gingerannie34) reported
@charbar11 @virginmedia Not really. Netflix said call Virgin and vice versa. Netflix then said their engineers will look at it and virgin were investigating but it went back to normal a few nights ago. No clue what the problem was or who fixed it. Do you have any error code come up?