Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Ilford, London, City of Westminster, Wembley, Poplar, Hackney, Croydon, City of London, Hammersmith, Southwark, Newham, Wandsworth, Dagenham, Orpington, and Ashtead.

City	Problem Type	Report Time
Ilford	Internet	20 minutes ago
London	Total Blackout	40 minutes ago
City of Westminster	Internet	45 minutes ago
London	Internet	2 hours ago
London	Total Blackout	3 hours ago
Wembley	Internet	3 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Andy Cairns (@andycairns) reported 33 seconds ago from Romford, England

  @virginmedia No service again in RM2. Last speed test showed 3mbps when I’m paying for 500. Only option to cancel my account involves sitting on a premium rate number for an unspecified length of time. This is awful service.

• 
  Mark Taylor (@MarkAJTaylor) reported 3 minutes ago from Wandsworth, England

  @virginmedia Any further help in this matter? I’ve been trying to cancel my contract for a week now without success.

• 
  cycleoptic (@cycleoptic) reported 9 minutes ago from Islington, England

  @virginmedia @JanHammersSon I’ve no internet in N19 no problems reported on status, logged into test..,.. you have broadband problems.... really?

• 
  amal sasikumar (@amalsasikumar) reported 10 minutes ago from Kingston upon Thames, England

  @virginmedia My internet never works and when I call your guys up they do some amazing tests, and say it’s all fine, I’m left to feel I am lying it’s been a year of nightmares and no solutions

• 
  Charlie Done It. (@chadoneit) reported 15 minutes ago from London, England

  @virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?

• 
  Niall Kelly (@niallkelly9889) reported 18 minutes ago from Croydon, England

  @virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.

• 
  𝐍𝐢𝐜𝐡𝐨𝐥𝐚𝐬 (@ZatoichiHattori) reported 22 minutes ago from Kingston upon Thames, England

  Cheers @virginmedia your WiFi has been so **** all day I’m wasting my @TheO2 data FFS and that is me being polite

• 
  elly (@putyourboootson) reported 23 minutes ago from Lambeth, England

  @virginmedia Broadband (South London) completely down for the second time within a month. Service page estimates 4pm fix - so I’m not going to be able to get very urgent work done today. So, can we get compensation for this rubbish?

• 
  Mark Taylor (@MarkAJTaylor) reported 26 minutes ago from Wandsworth, England

  @virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.

• 
  liam (@g4g02_) reported 27 minutes ago from Lambeth, England

  can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?

• 
  reme campos (@remecampos) reported 30 minutes ago from Kensington, England

  @virginmedia I had check that a few times but unfortunately it could not be fixed. This is an ongoing problem and it is not on. Also my phone line not working

• 
  Ben James Photography 🔆 (@BenJamesPhotos) reported 32 minutes ago from Ealing, England

  Virgin Media have the worst customer services, shambolic systems and ridiculous processes, I hate having to be one of their customers as no other provider down our road gives us fibre broadband. Utterly shameful! @virginmedia #virginmedia #rubbish 😡

• 
  reme campos (@remecampos) reported 38 minutes ago from Kensington, England

  @virginmedia Still not working, unfortunately I won’t be able to pay for this service much longer if I am always having troubles. I don’t know what to do anymore apart than moving on to another realiable provider

• 
  Ben James Photography 🔆 (@BenJamesPhotos) reported 38 minutes ago from Ealing, England

  @Joeynoble @virginmedia Trying to get the account transferred into my wife’s name, we’ve been messed around for weeks. Utterly useless, I could move to another provider I would, cannot stand them. @skytv customer service used to be incredible when I was with them, Virgin could learn a lot from them! 😡

• 
  reme campos (@remecampos) reported 41 minutes ago from Kensington, England

  @virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing

• 
  amal sasikumar (@amalsasikumar) reported 43 minutes ago from Kingston upon Thames, England

  @vmbusinesshelp @vmbusiness Im sorry but @virginmedia is very poor at responding and I am looking else where not worth paying £50 a month for no service and no response

• 
  Evan Samuel (@evansamuel5) reported 45 minutes ago from Wandsworth, England

  @virginmedia giving absolutely zero service in SW London for second night in a row and refusing to answer the phone. Absolutely bloody useless.

• 
  Rob (@mrrob74) reported 52 minutes ago from Sutton at Hone, England

  @virginmedia You’ve shown a trailer for #McMillions, saying it’s available on Virginmedia on demand. I can’t find it anywhere! Please help.

• 
  #HellomynameisPaul💙 (@PaulWRamsay) reported 57 minutes ago from Camden Town, England

  @virginmedia Reg is YT17ZTM, it’s one of the few road in the area where permits are not needed every day, only on match days. Would you not help the driver get a permit for his own Rd? What rules do you have for driver vans being left outside of work hours?

• 
  Dale 🔶 🦁 (@DaleMC_) reported 57 minutes ago from Camberwell, England

  12 hours without service is rather poor @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Mellor (@StuDizzo) reported 6 minutes ago

  @virginmedia This is exactly the problem, we were led to believe that cancellening would incur a charge of over £200 for the cancellation by your retention team. Terrible comms and prices.

• 
  Julie Henshalll (@JEHenshall) reported 8 minutes ago

  @tahiri79 @virginmedia I’ve been trying to resolve an issue since October 2021 and rather than respond to my two written formal complaints they’ve handed us over to a debt collection agency !!

• 
  Tahir Ismail (@tahiri79) reported 11 minutes ago

  @Ofcom @virginmedia I believe it is fraudulent to charge a customer early termination. Especially if they are moving to a new build property which only has BT. I had no choice but to join BT.

• 
  Mark (@markmcd11) reported 11 minutes ago

  @virginmedia It’s the weekend now. And i’ve still not heard back. Are your backlogs really that bad. Surely an sla breach? 🙄

• 
  Sara (@MamaSarra) reported 11 minutes ago

  @virginmedia Was only 1 device connected .. switched the hub on n off again n again still making zero difference .. gave up n stopped watching Netflix .. tried calling wasted 45 on the phone trying to get through .. asked in neighbourhood group if anyone else having problems n lots were

• 
  M S J (@block104row13) reported 13 minutes ago

  @virginmedia can I have an email address to log a complaint please

• 
  Anton Starch (@starchanton) reported 15 minutes ago

  Anyone else experiencing a very jerky picture on the BBC coverage of #SCOvENG? I suspect it's our stupid Virgin media TiVo box.

• 
  Thordis (@Thunderfairy) reported 17 minutes ago

  @virginmedia It's @Bumfrey who needs the help. He's been trying to sort out an error for some time.

• 
  jeremy ridgway (@jeremyridgway) reported 18 minutes ago

  @virginmedia When service status/150 message shows widespread intermittent signal issues, why don't you tweet here that u have problems? still offline after 5 hours (3 cheers to O2 PAYG mifi...)

• 
  Ros Stride (@rozstride) reported 21 minutes ago

  @virginmedia I gave notice to cancel within the cooling off period,yet have been advised I’m having to pay you £159, despite me not using any of your services! When I queried on Thursday I was told I would be called back, no call rec’d.