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Virgin Media outages and service status in Beckenham, England

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Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Beckenham, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 14, 9:53 PM GMT+1.
  • 72% Internet (72%)
  • 12% Wi-fi (12%)
  • 9% Total Blackout (9%)
  • 6% E-mail (6%)
  • 1% TV (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Thornton Heath, Southwark, Purley, Bromley, Croydon, City of London, Poplar, City of Westminster, Mitcham, Orpington, and Carshalton.

CityProblem TypeReport Time
Thornton Heath Total Blackout 7 hours ago
Southwark Internet 8 hours ago
Southwark Internet 10 hours ago
Purley Internet 16 hours ago
Bromley Internet 17 hours ago
Croydon Internet 18 hours ago

Nearby cities with recent reports

Southwark

10 recent signals

8 hours ago
Croydon

8 recent signals

18 hours ago
City of London

4 recent signals

2 days ago
Thornton Heath

1 recent signals

7 hours ago
Purley

1 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • Keefidentity
    Keef Gibbs (@Keefidentity) reported from Merton, England

    @virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.

  • nicktippett
    Nick Tippett (@nicktippett) reported from Croydon, England

    @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

  • declan1968
    Declan Higgins ☘ (@declan1968) reported from Southwark, England

    @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

  • kaybaka
    Kay Bak (@kaybaka) reported from Camberwell, England

    @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

  • RanjanMallya
    Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

  • aaronuart
    R. Aaron (@aaronuart) reported from Merton, England

    My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

  • timhyson
    Tim Hyson (@timhyson) reported from Bromley, England

    @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

  • catt_hurman
    Catt Hurman (@catt_hurman) reported from Bromley, England

    @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

  • befitat50
    Befitat50 (@befitat50) reported from Camberwell, England

    @virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..

  • bethcanadian
    Beth (@bethcanadian) reported from Lambeth, England

    @virginmedia I came home to it working so whatever you did to fix it, thank you!

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Time to ditch @vmbusiness I think, unreliable service & weak support

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

  • leighbooker
    Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England

    @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

  • DogAteMyWookie
    Mr Wookie aka Cliff (@DogAteMyWookie) reported from Croydon, England

    Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from Poplar, England

    @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

  • AntonBrooksAMB
    🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling

  • jameslee_1985
    JamesLee85 (@jameslee_1985) reported from Croydon, England

    Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • anthony_ha15609
    Kevin Anthony Haynes (@anthony_ha15609) reported

    @EE @VirginMedia Long seen some play legal moves via The Walking Dead, years ago, which some of my funds also paid for much zombie production. Trouble is when it's a success the rats come sniffing via Disney, and TWD in France, so don't want my get my U.S compound interest slice.

  • Loftusm24
    ⚛️ 🏴‍☠️BlackFeared🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Loftusm24) reported

    @virginmedia since the six week holidays have started you're internet as been absolute ****.....

  • ItalianraverGio
    GioFon79 (@ItalianraverGio) reported

    My broadband is down in the LA area. Can you please help?? Or can you confirm there is an actual issue @virginmedia

  • nurseybird1
    nurseybird (@nurseybird1) reported

    @ZiaYusufUK I spent morning after morning on the phone trying to cancel Virgin media. Reduced me to tears eventually. Id welcome this move

  • pachicin
    Pachicin 🇬🇧 (@pachicin) reported

    Virgin Media. An astonishingly **** company, even by the standards of the UK telecoms industry. You are an absolutely ******* appalling company. You utter ******* disgrace.

  • yosagojimbo
    Joe Stanley (@yosagojimbo) reported

    Come on, why does my TV and internet keep going off @virginmedia ? Can't get through the 1st episode of reacher without the whole thing going off....why does your service consistently get worse each year?

  • HSTSKaczynski
    🦐THE Lexi! (@HSTSKaczynski) reported

    @0kbps i got my internet bill cut in half for the exact same speeds just by calling up the scottish line of virgin media and the guy immediately like "yeah mate i can offer you this deal instead" lmao. internet companies are such a damn joke

  • amyparker273
    Amy (@amyparker273) reported

    @virginmedia please sort your wifi out!!!!! It’s been down for ages

  • mont88n
    Mont (@mont88n) reported

    @wixinho @steppaCS @virginmedia Same here, impossible to deal with on phone. Never reply to emails. Can’t even quit

  • michaelad1997
    michaela👑💋 (@michaelad1997) reported

    Someone give us a good WiFi provider. Currently with @Hyperoptic that is shocking, TV loads every 2 minutes. Also been with @virginmedia and NEVER again, shocking connection. So yeah an actual decent recommendation would be nice