Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ealing, Camden Town, Hackney, London, Southwark, Ilford, Islington, Croydon, Sutton, Hammersmith, Tower Hamlets, Waltham Forest, City of Westminster, Paddington and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Camden Town |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
I wonder if anyone has a #skyglass connected to a #virginmedia broadband? At least with #SkyQ your TV service will be unaffected
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traymca 💙
(@traymca) reported
from
Worcester Park, England
Problems again with @virginmedia in Oxford!! When will you get this sorted #virginbroadband #virginmediadown
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Blackheath, England
@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
So @virginmedia won't let me leave our contract despite their service continually crashing or not providing the speed it promises. Ultrafast broadband but getting nothing or 9mb download. Fed up with it now. Avoid them at all costs. #VirginMediaoutage #broadband
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DJ MRT
(@DJMRT) reported
from
Sutton, England
It would appear that despite 3 emails to @virginmedia regarding their lack of service, their rubbish broadband and the fact my TV hasn’t worked since November - they have instead chosen to engage debt collectors for a £141.54 (for ONE MONTH) bill. See you in court then I guess.
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traymca 💙
(@traymca) reported
from
Worcester Park, England
@virginmedia this is getting ridiculous now! What’s happening with your service again today!!! Trying to watch on @BBCiPlayer and it buffers every 30 seconds!! Can’t watch anything and accessing websites including your own is so painful #virginmediadown #virginmedia
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia It’s arranged (3rd time) for engineer visit tomorrow 4-7pm…. I just hope they don’t randomly cancel again
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グラハム・スミス® ©Official
(@BancoDePapa) reported
from
London, England
@TfL why is the 4G signal on the Central line underground only around the posh area's of Notting Hill Gate, Queensway and Holland Park? Since @virginmedia stopped their WiFi in April it's annoying that a major metropolis like London has no internet connections on a lot of lines
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.
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Steven Kraan 🐀
(@drawing_daily) reported
from
Islington, England
@virginmedia internet down second day in a row, when will it work again?
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Melanie Hart
(@MelanieHart72) reported
from
London, England
@virginmedia You have put my bill up from £84 to £96 in one month and you are not providing a service I should have my full services 24/7 for that price and getting any compensation it like getting blood out of a stone !!! Disgusting service
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia bring back customer service to the UK. Philippines is a joke!
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Tinders
(@safctinders) reported
from
Worcester Park, England
@virginmedia Abysmal service. Pay a premium for this stuff and nothing but aggro; TV freezes, ages to boot up… been sat here 20 minutes and still “starting up”. **** show.
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia Green up/down arrow flashing and router restarting
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Shah 🦅
(@shah4569) reported
from
London, England
@virginmedia All these problems. But still fleecing money from us.
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Mitch Manning 💜💙🦁🇺🇦
(@MitchM77) reported
from
Worcester Park, England
@neilpr85 @virginmedia Yes, this! Oh and now O2 have told me I might lose signal over 24hrs as they’re doing some works. So no mobile data for me either! I feel like I’ve jumped in a time machine and have gone back to 1990!! 😫
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Dr Jan Evelyn-Wilson
(@WilsonJevelyn) reported
from
London, England
@VirginMedia wi-fi just cut out AGAIN! Annoying when one is in the middle of something. WHY!
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Lewis Allen ⚒
(@_Lewis_A) reported
from
London, England
@ameehan71 @virginmedia All new and reconnected. 200mb then next day nothing, comes on for a day then drops to 10mb. Talk to customer service and they don't have a clue. They also want over £400 for me to leave. Worst service I've ever known
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Derrick Brown
(@DerrickSWB) reported
from
Lower Clapton, England
@virginmedia The uplink is failing and it’s being denied access to the network as it’s poking and failing
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Alex
(@ameehan71) reported
from
Bromley, England
@_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Donmanohar4
(@donmanohar4) reported
@Grainne_G @virginmedia Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_account_recovery on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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hbanana
(@hbanana80) reported
@virginmedia I wasn't given a reference however was refunded over £100 of charges that were incorrect, such as when @virginmedia charged me for an engineer call out charge last year so that they could repair the damage which has not been done to date.
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Souvick Halder
(@souvickhalder) reported
@virginmedia having persistent issues with #Oomph package. Customer service is horrible! The issue was due to faulty hub 4. Paid for six months terrible connection. Complaint C-2211211499
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Jaggy2k3
(@J4GGY_DHILLON) reported
@virginmedia Hi. I've tried to contact your team i have been told I can't get any products, the customer service rep stated engineers wouldn't attend as it shows I can't get viegin broadband yo my address. Although the point is to attend to see if it can be brought to my address
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Nikki Greenbeck
(@MarinerPrincess) reported
@virginmedia my remote is not working great I’ve put new batteries in but having to press buttons multiple times for things to work, how can I get a new one?
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Rob Blackmore
(@BlackmoreNFFC) reported
@virginmedia Same old, same old. All words, no actual action. Just in time for the weekend where managers are skeleton staff so won’t be free to call. Same as last week. Do you lot think I’m stupid?
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egle mikelionyte
(@EgleMik) reported
@virginmedia @virginmedia Well, after 24 hours our wifi is still not fixed with no updates or apology. Are you able to help us please?
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Amulet Windows Mcr Ltd
(@AmuletL) reported
@virginmedia @fmuamba6 @TheBHF Why my internet so slow for over a month
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Sydney Anderson
(@OhSyds) reported
Day 37 of no wifi, the problems continue 5th engineer to come out, now saying the external works weren’t completed correctly. I’m losing the will to live @virginmedia I’ve never ever had so many problems with a company.
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Wisp1a
(@Canna420Uk) reported
@virginmedia Explain how you can legally discriminate against existing customers. New customer. £63 after deal ends existing customer not even offered black Friday deals. Isn't that discrimination @Ofcom ?