Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Romford, Paddington, London, Hackney, Hammersmith, City of Westminster, Southwark, Bexleyheath, Croydon, Ilford, Ealing, Camden Town, Islington, Sutton and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Lee Winter
(@tulsehillboy) reported
from
Lambeth, England
@virginmedia Truly dreadful customer service today. Spent three hours in “chat” and no further forward. 100mbps is only 3!!!
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Andrew Fleming
(@Andrew007Uk) reported
from
Sutton at Hone, England
Think I am cursed with home internet. All the trouble in India and now a culmative 2 hours trying to contact @virginmedia with no success of speaking to a human back home. All data expired and phone line/TV also not working so we must refresh and start again tomorrow 😳
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James Enck
(@jimiinc) reported
from
Camberwell, England
@virginmedia I wasn't complaining at all, just commenting on how Virgin is on top of its game. My broadband was only down for half an hour, no dramas. And your field tech was very friendly and helpful in explaining what was going on. All good here.
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John Lyons
(@johnnieego) reported
from
Hackney, England
Hey @virginmedia, I'm only grudgingly a customer because we can't have a dish here. I certainly don't want to switch to your mobile. How about saving a tree or two and not sending me brochures all the bloody time. Ta.
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dicle erver
(@starsenic) reported
from
Hackney, England
AVOID VIRGIN MEDIA! I REPEAT, AVOID VIRGIN MEDIA! THEY WILL MAKE YOUR LIFE DIFFICULT AND WILL DO ANYTHING NOT TO HELP YOU ON THE PHONE! THEY HANG UP THE PHONE ON MY FACE! @virginmedia
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Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.
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Lazy Valentina
(@LazyValentina) reported
from
Croydon, England
@virginmedia help! Something wrong with my router or Internet service. Authentication error, no Internet 😢
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Mercedes BB
(@Messy_BB) reported
from
Sutton at Hone, England
@virginmedia I don’t have an Ethernet cable. Network status said its fine. Currently being tortured on hold listening to james Arthur. Catch up not working either (error c130). Trying to work from home having to tether my personal data. On my last legs with Virgin
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
@virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.
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eternal optimist
(@dettybo) reported
from
Dartford, England
@Louisemtg @dartfordliving @virginmedia Thanks, the trust pilot reviews are awful. I've told them I don't want it but they're not happy with the speeds of BT
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Jon Mark Deane
(@JonMarkDeane) reported
from
Lambeth, England
@virginmedia Broadband is down. Box is showing solid green base light, solid green WiFi light and a flashing green internet light. Reboot, lower cycling, full disconnection and reconnection achieves nothing. TV service fine (sans network features).
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Hi I’ve run the necessary tests that are on ur service page and there’s no problems but some of my recordings are still not very good quality and I am unable to watch them
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Steven Cooke
(@StevenCooke94) reported
from
Poplar, England
@virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!
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PauleneCarr
(@PauleneCarr) reported
from
Croydon, England
@virginmedia @MoneyTelegraph For last 2 months in the SW16 area VIRGIN TV & BROADBAND services has an ‘outage problem.’ Despite several engineer call outs the issue has not been resolved so no access to internet. Virgin please sort out and provide compensation for lack of service
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Eruptiion
(@Formanaterr) reported
from
Romford, England
When you get home and @virginmedia are doing service maintenance to your broandband! 😂 I’m off till tomorrow guys! #apexLegends #ApexLegendsseason2 #WINGMAN #Gfuel catch up with previous content on twitch which is in the bio! 🤙🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Minors
(@lminors) reported
@ShippersUnbound @virginmedia Their customer service is about as worse as it gets.
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Samira 🧠
(@mindfulmiss1) reported
@virginmedia After hours they have now agreed to send a technician - I am really disappointed with the service I have received
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Amy Howarth
(@amyyhowarth) reported
@virginmedia No, they sent me a message at 7:15 am and said they were putting me through to customer relations, nothing since.
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Grizzo
(@StreetsofGreezo) reported
@virginmedia I've done that, no help there either just get cut off.
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™️
(@johncarroll30) reported
@virginmedia @ShippersUnbound I'm on 100mb and its a heap of crap. Always going down
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Zion Hopkins
(@zionhopkins1) reported
@virginmedia It’s constantly low signal up and down. We’ve turned it off about 20 times over the last 2 weeks and nothing is happening. I spoke to someone a week ago and they said there was a problem in the like near our address checked the app and there was no fault.
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Koby Yogaretnam
(@itskoby) reported
@virginmedia COM104321205. This is a complaint ref. A new complaint ref may have been opened today. The new ref has an updated contacted telephone number for you to contact me on. Appalled at @virginmedia for the way you have handled our complaint for nearly 8 months.
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SWISSchris
(@xSWISSchrisx) reported
@ShippersUnbound @virginmedia A month ago BT sent an engineer out to us next day. Have to say (once I managed to speak to a human being in the phone) it was excellent service.
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Bad Customer Service UK
(@BadCustomerSvce) reported
@virginmedia Yes it has been resolved by me yes, no call back from the team however? All that is left to work out is how much my bill is next month when we look at non service and poor customer experience 👍
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Phil Massey
(@Philmassey85) reported
@virginmedia Well what was more annoying was I checked the service status page when the outage was mentioned and for my area your service status showed all green bar mobile which was having issues at the time (22/07/20).