Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hampstead, London, Hackney, City of London, Harringay, Greater London, Camden Town, Croydon, City of Westminster, Islington, Southwark, Paddington, Tower Hamlets, Poplar and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Martin
(@dickerboy) reported
from
Merton, England
My @virginmedia service is completely down again. Shambolic.
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@virginmedia As I said, I am aware of the contract - however it reflects very poorly from a customer service perspective. You can’t offer a service to the capital city and want to charge me for your lack of coverage. Shocking business practise. #avoid #ripoffbritain @bbcone
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Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia You’d think their customer services were good according to their lovely adverts. Automation is only so good when it keeps you in a useless loop going nowhere.
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Simon Bye 🎪🔶
(@UB5simon) reported
from
Ealing, England
@Kezza101064 It's the old equivalent of the wi-fi going down for ages, otherwise known as being a Virgin Media customer.
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia We've been calling since the 28 April to try to fix this, told wait a week we are doing something. Waited, nothing. Called back, same thing, wait a week. Nothing.
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@MartynJohnPR @virginmedia I’m half way through an 18month contract - so it would be slightly more to let in run out. So frustrating as they’re saying it’s a disconnection fee but are the ones forcing me into it as they don’t offer the service
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N19 Local
(@N19Local) reported
from
Islington, England
@virginmedia Virgin Media services - you should treat existing customers as nicely as you do new customers.
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ian
(@IanBorrett) reported
from
Lambeth, England
Anybody want to hear about how awful @virginmedia are? No, didn't think so. It's old news.
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Lee West
(@West0Lee) reported
from
Croydon, England
@virginmedia This is getting boring now. Contacted customer services to be told a Virtual Technician would ring me by 18:00. I wasn’t holding out any hope. So far been without TV or Broadband for 10 days with so called engineers never turning up to replace equipment. I give up !!!!!
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Sara Rainwater
(@sarainh2o) reported
from
Sutton at Hone, England
.@virginmedia my Virgin TV Go app hasn’t worked in 2 months. No luck uninstalling and reinstalling it, nor when I called your tech support for help. Any ideas?
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@virginmedia I am not disputing the validity. I am stating that this is dreadful customer service. You cannot offer a connection and therefore I have no alternative. This is reflective of your lack of coverage. The poor customer service certainly means I’ll never be back. A very bitter taste
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia i have an issue on my broadband...just 2 after i complaint against a openreach engineering. what a coincidence!
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Yao Song Ng
(@notquiteYao) reported
from
Islington, England
I love @virginmedia ‘s new initiative to get customers to reduce screen time and experience world. As a customer you will be connected to Virgin Media wireless whenever available and have absolutely no data at all.
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
Terrible customer service from @virginmedia . Don’t offer coverage at my new house and want £250 to cancel my existing connection. Would be happy to take it with me but they can’t offer a service (that should be their issue not mine). #dreadful #avoid
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ian
(@IanBorrett) reported
from
Lambeth, England
@Jay_Kay_Pea @virginmedia I've never encountered a company where it is so difficult to speak to an actual person.
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Simon Crowther
(@SCcrowther) reported
from
Hackney, England
@thealisonedgar I would understand if they offered a service and I was choosing not to take it. They can’t offer a connection in London - it’s not the outer Hebrides. Leaves a bitter taste. Will never go back to @virginmedia
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Santero, human ambassador to ducks
(@djsantero) reported
from
Camberwell, England
@DJLKP @virginmedia Jaysus, that is terrible. Was considering Virgin for my new flat, not sure now...
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Cara-Heleny (noses too please) Stripp
(@CaraLaraLa) reported
from
Camden Town, England
@virginmedia Hello, we called last night about our fault and repeatedly asked to be escalated to a manager, as this is ongoing for a month. No-one would, one member of staff even laughed and put us back in the queue. So not sure how a DM is going to help now.
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Jean Rauwers
(@jeanrauwers) reported
from
London, England
@virginmedia getting these emails saying “we are sorry you are leaving” but I didn’t cancel my service with you guys. Should I be worried about it?
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@virginmedia just to let you know that tomorrow we will be having a conversation and divorce is on the cards .. been a customer for almost 18yrs only for me to find out your new #sidechicks are getting cheaper and faster broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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natasha sweeting
(@sweeting_n) reported
@virginmedia We just wanted to cancel her package or reduce it to bare minimum. She doesn’t even have a smart phone, only device she has is smart speaker for music, used rarely, and she doesn’t use any TiVo features as since her stroke she can’t manage it. Only ever watches ch1,2,3,4.
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Mark (^_-)
(@DeepSpaceMark) reported
@virginmedia What is the issue?
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.
(@JDhezi) reported
@ConnorFNBR_ @Rxryfn @virginmedia Same **** here, all speed tests are fine and i start teleporting and **** it’s unplayable
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Jacob
(@JacobFrost4) reported
@virginmedia I was on the text chat service and asked for one of the new 360 TV boxes, she said I was eligible and to call to get it. I called the the man didn’t know what it was, he said the 360 was the downgrade, and wouldn’t offer me it!
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Allan Crisp
(@allancrisp) reported
Evening @virginmedia, have had no inbound calls to my phone for 4 months, numerous calls to your helpline but to no avail. Just been cut off by the 2nd line team. How can I get this fixed? At my wits' end and can't face waiting another hour to get through to someone 🙁Help!
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CODE MICHAEL-TSU #AD
(@Michaelfnr_) reported
@virginmedia it was bad for like an hour, reset it and its still bad
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Derek Carpenter
(@barnsleytown) reported
@virginmedia No resolution. It’s sad to see so many complaining about price increases. In my case it’s within a few weeks of agreeing a figure to continue with Virgin. Frustrating to Customers.
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Mark Baldwin
(@mark_xc) reported
@virginmedia Three weeks of Broadband issues, given two dates when promised it would be fixed. All failed. At last tonight promised an engineer would come out and fix it on Friday. Then one hour later engineer cancelled not further update.
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Lisa Hall
(@LKGH191) reported
@virginmedia I am sick and tired of constantly having connection issues with the WiFi! I constantly test the router and room connections which is obviously bull as the WiFi is consistently intermittent. I am also rather fed up that it is impossible to contact anybody at Virgin.
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Wazz_6 🦉
(@TylerWilliam98) reported
@virginmedia why is your internet ******* ****