Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, London, Paddington, Redhill, City of London, Waltham Forest, Hammersmith, Bromley, Southwark, Croydon, Hampstead, City of Westminster, Newham and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Ilford |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| Paddington |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭
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Darren Hall
(@dhall1ootball) reported
from
Biggin Hill, England
@virginmedia @macsean14 Are you actually for real, hes told you about his lengthy problems and how long he’s been on the phone to get through and you pass him off with another dial up so he can ‘waste’ more of his family time to call you numpties back #shockingcustomerservice #watchdog #virginmedia
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Fliss James
(@Flissej) reported
from
London, England
@virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.
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Paul Fleming
(@MrPJFleming) reported
from
Hackney, England
Truly @virginmedia must have the worst customer service. Still hassling me for something they came in person to collect yesterday! #seriouslyhopeless #canttrustaword
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Mandy
(@Mandyped1007) reported
from
Bromley, England
@virginmedia my parents are still awaiting a password so they can call to cancel something your rude representative forced them in to!
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
@virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.
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Michael harrison
(@mackenziedarcy) reported
from
Stratford, England
@virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia another problem with internet again, can’t watch Netflix on a Saturday night, this is not good, never get virgin media, absolute rubbish
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Jonny
(@jonnytbonewils) reported
from
Camberwell, England
@virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP
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istvanski
(@istvanski) reported
from
Sutton at Hone, England
.@virginmedia So the day after giving feedback regarding a technical visit I find that the password given to me for the replaced router is suddenly no longer valid. Left without expensive WiFi & still paying for it. Your ‘service’ is a total joke.
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250
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Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.
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marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia router says access denied for internet connection and I’m without broadband service.
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Sergio
(@Sergios_13) reported
from
Paddington, England
@virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you
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The Only Way Is Sussex
(@ali1m) reported
from
Redhill, England
@virginmedia No, it’s showing No Known Issues
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Sheena Woodward
(@sheena_woodward) reported
from
Sutton at Hone, England
@virginmedia No can't get through I owe you money I have wrong contract. You have broken data protection rules and my credit score could be affected.
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Peter Boxer
(@peter_boxer) reported
from
Bromley, England
@virginmedia Yes. And no one asked. I have given my notice. My account is in credit. Was there a reason to stop my service with no email or text. And frankly no reason to seek to shift blame. Poor #CustomerService #fail
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help
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Natalie Warby
(@Shiiirl_xx1) reported
from
Romford, England
@virginmedia so this eve I get an email from you thanking me for updating to include sky sports. 1st I heard about it! Then comes to light that my child has unknowingly hit a “subscribe” button on set top box.Apalled at the rude c/s staff who cut me off!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan meechan
(@Meeky78) reported
@Krisjohnson1989 @virginmedia Having the same issue for about an hour now as well
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Kris Johnson
(@Krisjohnson1989) reported
@virginmedia No sadly. Looks like it's a wider problem as lots of other people have issues. Think needs reporting ASAP please
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Robert I Whitlow
(@RobertWhitlow) reported
@virginmedia can you please check my service status (WA4 6PY), the online tool and account login are both not working and I have no TV signal.
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Matthew Hughes
(@MattHugheslives) reported
@Mama_Kirst @virginmedia Agreed, the wifi is terrible. Can't get sky (as there is too many "copper cables" causing interference in my house.
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DUCK MAGAZINE
(@DUCKmagstoke) reported
Anyone in SOT having problems with VirginMedia Internet or TV?
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Liana
(@Liana71771721) reported
@virginmedia what’s going on with your mobile service?! I’ve put up with shocking broadband service for months and now I can’t text, call or use data!! Stop “upgrading” everything and start fixing!!
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nick
(@nick17919133) reported
When you swap your service provider and join @virginmedia for £79 a month and don't get to watch the TV channels cause they never work but @virginmedia don't help but still take your money
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sarah
(@sarah70802354) reported
@virginmedia Ok so that more or less said I don’t have enough signal@in the rooms I was in and had to order a booster at an extra £5 a month!!!!
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OnEurope
(@oneurope_esc) reported
@virginmedia hi. It seems that we’re having the V53 issue in ST5. I tried to reboot the box and check the system status on line but that’s down too. Help?
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Linda Curran
(@uknewfie) reported
@virginmedia can you advise of any issues in the WA5 area of Warrington please. TV keeps going off every 5 mins with error code V53. Have tried to visit service status site but that appears to be down at moment as well. Broadband and phone are fine.