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Virgin Media outages and service status in Beckenham, England

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Full Outage Map
  • Virgin Media generated 6 outage signals in the last 24 hours around Beckenham, including 6 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jun 2, 7:24 PM GMT+1.
  • 51% Internet (51%)
  • 23% TV (23%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, Southwark, City of London, Poplar, Orpington, Welling, Bromley, Mitcham, and Beckenham.

CityProblem TypeReport Time
Croydon E-mail 4 hours ago
City of Westminster Internet 6 hours ago
Croydon Internet 7 hours ago
Southwark Internet 12 hours ago
Croydon E-mail 13 hours ago
City of Westminster Internet 20 hours ago

Nearby cities with recent reports

Croydon

13 recent signals

4 hours ago
City of Westminster

8 recent signals

6 hours ago
Southwark

5 recent signals

12 hours ago
City of London

3 recent signals

1 day ago
Poplar

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • mobiusb2
    Baz, Wacky worm! (@mobiusb2) reported from Lambeth, England

    Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

  • THE_COLSON
    Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • PJacksonClark
    #TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England

    @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

  • Ivan_Petrov
    Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported from Lambeth, England

    @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

  • AntonBrooksAMB
    🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia Many complaints have been raised and we have tried to leave the contract due to the complete lack of anything beneficial to actually fix our broadband. Of course I’m not having a a go at you but your customer service team is very bad. They don’t care about actually helping 👍🏾

  • ameehan71
    Alex (@ameehan71) reported from Bromley, England

    @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

  • HazanJJ
    JJ Hazan (@HazanJJ) reported from Blackheath, England

    @virginmedia Still down in Lewisham SE8 for me

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

  • AntonBrooksAMB
    🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue

  • BobCratchitt
    Andee Byford (@BobCratchitt) reported from Poplar, England

    @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

  • DazzlingHamster
    Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

  • nicktippett
    Nick Tippett (@nicktippett) reported from Croydon, England

    @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

  • JaneCommon
    Jane Common (@JaneCommon) reported from Camberwell, England

    @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

  • Phil_Swallow
    Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

  • millwalljdb
    Millwall halfwayline (@millwalljdb) reported from Camberwell, England

    @philclarke0170 Virgin media seems to be the problem

  • aaronuart
    R. Aaron (@aaronuart) reported from Merton, England

    My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

  • squeakytoy
    Steven Peterson 🏳️‍🌈 (@squeakytoy) reported from Poplar, England

    @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

  • xiaqua_shiyeon
    LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

  • gorgeousuk
    anne hill (@gorgeousuk) reported from Bromley, England

    @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

  • AntonBrooksAMB
    🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England

    @Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Twobobtodd
    Philip todd (@Twobobtodd) reported

    @virginmedia ive now spoken to three of your customer services team over the last few days to confirm at the end of my contract which was 31 May I wanted all my tv package to be ceased and broadband services to be reduced to 350mb on a rolling contract...tv still working!!

  • SeanSmi59697180
    Sean 💙💛 (@SeanSmi59697180) reported

    @OliverGMcManus @virginmedia Im sure you can after so many days of not working as its breach of contract on their behalf. Look into it.

  • pwmcomms
    Paul W Mitchell (@pwmcomms) reported

    Upgraded to new @virginmedia box. Wish I hadn't. Streaming requires more logins than before, main box has to be on elsewhere in the house to delete recordings and pushed all manner of crap shows. Off to look at alternatives

  • samtilston
    Sam Tilston (@samtilston) reported

    This isn't just a bad press cycle for Virgin Media O2. We are tracking a specific pattern of synthetic 'outage' reports designed to trigger algorithmic short-selling and erode public trust in UK telecoms infrastructure during a sensitive regulatory window.

  • trippinlmao
    lew (@trippinlmao) reported

    .@SkyHelpTeam reyt so when am sat playing ranked play and my internet goes off what compensation do i get? lost sr cos ur **** ******* service i’ve told virgin media they’re **** but they never once did me ***** in the middle of night did they

  • PCELUFCXX
    PCExpressLUFCX (@PCELUFCXX) reported

    @virginmedia Wi-Fi off since this morning and now the tv gone too. Estimated fix time of 11am tomorrow? You’re ******* ****.

  • candysarahland
    Karl Harris (@candysarahland) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV29 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • Nasher6328
    Mr Nash (@Nasher6328) reported

    @OliverGMcManus @virginmedia Under UK law (primarily the Consumer Rights Act 2015), broadband services must be provided with reasonable care and skill and be of satisfactory quality. A complete outage lasting 7 weeks is almost certainly a breach, giving you the right to end the contract and seek a remedy (like cancellation without penalty or a refund for the affected period). Virgin Media participates in Ofcom's automatic compensation scheme for total loss of service (no internet at all via wired connection). You should already be getting ~£10.34 per day automatically after the first 2 full working days of reporting the fault. This doesn't directly let you cancel penalty-free, but it supports your case.

  • Isomniax
    Iso (@Isomniax) reported

    @OliverGMcManus @virginmedia Pretty sure they’ve actually broken contract here

  • Lord_Arse
    Lord Arse! (@Lord_Arse) reported

    @markrmifsud @virginmedia Oh, back down again since 9:30pm. Looks like we were one of the lucky ones who were able to use our services for a day. Would be nice to know what the actual issue is @virginmedia? Some people have had no service for days now in our postcode.