Virgin Media Outage Report in Beckenham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ealing, Islington, Croydon, Hammersmith, Ilford, Romford, Southwark, City of London, Barking, City of Westminster, Tower Hamlets, Paddington and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Hackney |
||
| Ealing |
TV | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Currently I have just moved house hence not following this all up. But I really will take you to court just not yet. Got more important things to do first. Crap customer service and no response from complaints.
-
Kung Fu Khinny
(@sunflowersoul_) reported
from
Camden Town, England
Two virgin media dudes came to fix my WiFi last year and I basically had to argue with them to remove their shoes before coming in. I even said u can keep socks on. One straight up just refused. I told him he could stay outside then and he did lmao 😂 so whack
-
Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia There is an IT fault on my account that is stopping you issuing an engineer visit to my property. This is what's causing the main problem your IT dept have not fixed the problem they have known about this since 7th March.
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia Both still not working before I left for work this morning.
-
Francisco González
(@frangz) reported
from
Paddington, England
@virginmedia Yes. To myself. The person in the account left the property many years ago, but the change was never done.
-
Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia No, there is an IT fault on my account which is stopping a call being raised for an engineer to call out. Your IT people were notified 12 days ago and have still not rectified the problem.That is what is causing the whole problem.
-
Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia No known issues in the area!
-
James Campbell
(@theonionlives) reported
from
London, England
@virginmedia It’s still not working!
-
Stephen Lloyd
(@SteveLloydie) reported
from
Bromley, England
@virginmedia Thank you for reaching out and the outage checker showed no signs of any issues, but clearly there was an issue with your router connectivity - I’m now running a self test to see if anything changes.
-
Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I messaged your Text Message service this morning and was told 'we are sorry but our IT dept are still looking into fixing this'. When I said they have been looking into this now for 13 days I received NO REPLY! Back that was at 13.17
-
Paul Falkner
(@PaulLaFiaba) reported
from
Croydon, England
@virginmedia Clearly your kids in the advertising report were all out with hangovers when their Unis were teaching about the backfire effect of “knocking copy”. It kind of makes you sound like your own product is so bad you need to bring others down to your level
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia I have gone to your on line complaint form and completed it back in Jan. You are a disgrace of a company as you cannot even be bothered to follow your own rules. I have now complained to Fisac regarding all this.
-
Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia I again called you call centre this morning and spoke to a chap called Elaric or that's how it is pronounced he promised to look into my problem and call me back in one hour that was about 10.30am but he has not contacted me.I gave him my mobile and work tele numbers and my email
-
alan brown
(@alansbrown) reported
from
Sutton at Hone, England
Hey @virginmedia for once my www is working but my phone isn't and I can't call to get fixed. #help
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia Why don’t you look back at the timeline and link connected to my twitter account. You will find all the complaint numbers and issues. Fed up repeating my ******* self
-
Andrew Stephens
(@AndyStephens10) reported
from
Bexleyheath, England
@virginmedia So this afternoon I have emailed your CEO Tom Mockridge hopefully he might be able to help! Virgin Media should be ashamed of its Customer service.
-
Andrew Stephens
(@AndyStephens10) reported
from
Camden Town, England
@virginmedia I reported a fault on my Home Telephone with Virgin Media on 6th March I am still waiting for this to be repaired. Virgin Media are absolutely disgusting for customer service. Don't ever join them!
-
Declan
(@walshi01) reported
from
Ealing, England
@virginmedia My aim is to take you to small claims court as you DO NOT respond except on Twitter to them tell me - oh you need to do this on line and some responses take longer than 28days. You are just a poor company with contempt for customers even when we ‘follow’ your requests
-
Hadders
(@chelsian) reported
from
Epsom and Ewell District, England
Love this, just called up @virginmedia to tell them I am leaving and they are too busy to take the call!! 🤔 that’s how you keep a customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steven Arnott
(@ThatDpdGuy) reported
@DVLAgovuk But why can’t the phone lines have a waiting system? It’s very Virgin Media of DVLA to go “Try again later, goodbye” it’s almost as if no one wishes to help, I understand you’re busy, but 2 weeks consecutive of calling? Seriously
-
HK
(@Lebanese_Papi) reported
@virginmedia Your compensation system is awful. It says you’ll be compensated from the time we made it apparent. Our system has been down for a week. I didn’t call till a few days after due to trusting your service status.
-
Becky Lima-Matthews (Going off here for a bit!)
(@bec_bebop) reported
@virginmedia So unimpressed, I am self employed and losing work due to being unable to get online. Your service is utterly rubbish.
-
HK
(@Lebanese_Papi) reported
@virginmedia It’s been the same since last Monday. No internet and everybody is working from home. Pathetic. We just get the same scripted reply from everybody. We’re not paying for this month so that’s a you problem now.
-
adam
(@adam14323256) reported
@virginmedia constantly getting error code v53. Tried all trouble shooting. The box is slow and just generally not good. It’s not even that old. Will you guys send out another replacement
-
DBM Motion Graphics
(@madebydbm) reported
@virginmedia Thanks John but we're way past moving routers/checking cables. Again, this is not a problem at my end, this is affecting other Virgin Media customers in my area. Not having a go at you, just want to tweet this stuff in case others are searching Twitter with the same issue.
-
Maria
(@planet_maria) reported
@virginmedia It’s down again!
-
Louise Pattison
(@GoodGriefLouise) reported
@virginmedia Having trouble PZ. Can you help.
-
DBM Motion Graphics
(@madebydbm) reported
@virginmedia Hi John - I have but there are also two of us in this house trying to work so it'll have to wait until this evening. It's definitely not an issue confined to my router - I speak to plenty of others round here having the same issue too. Started 2-3 months ago and getting worse.
-
Francois Tertullien
(@FBTConnect) reported
@swipeslog @virginmedia I'm having the same problem. Every day I have to turn it off and on at least once. Right now it's been down 5 hours. I've finally got an engineer coming on Wednesday. Search results suggest my local box may have been tampered with. It just baffles me how little troubleshooting...