Virgin Media outages and service status in Beckenham, England
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Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Beckenham, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 10, 9:23 PM GMT+1.
- Internet (53%)
- TV (23%)
- Wi-fi (13%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Beckenham, England
The most recent Virgin Media outage reports came from the following cities: Bromley, Croydon, City of Westminster, Southwark, City of London, Poplar, Orpington, Welling, Mitcham, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley
|
Internet | 9 hours ago |
|
Croydon
|
Internet | 13 hours ago |
|
Croydon
|
Internet | 16 hours ago |
|
Croydon
|
Wi-fi | 1 day ago |
|
City of Westminster
|
Internet | 1 day ago |
|
Croydon
|
Internet | 2 days ago |
Nearby cities with recent reports
12 recent signals
5 recent signals
5 recent signals
3 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..
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JJ Hazan (@HazanJJ) reported from Blackheath, England@virginmedia Still down in Lewisham SE8 for me
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Nigel Ellway (@Nigelellway) reported from Camberwell, England@virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?
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🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England@virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.
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marksonofjohn (@marksonofjohn) reported from Camberwell, England@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!
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Befitat50 (@befitat50) reported from Lambeth, England@virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..
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Jane Common (@JaneCommon) reported from Camberwell, England@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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Ranjan Mallya (@RanjanMallya) reported from Croydon, EnglandThis is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia
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Sema Kaya Ocakoglu (@Semykaya) reported from Merton, England@virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things
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Steven Peterson 🏳️🌈 (@squeakytoy) reported from Poplar, England@virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?
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Mrs R (@KateRenton) reported from Merton, England@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.
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Befitat50 (@befitat50) reported from Lambeth, EnglandYou still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???
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Befitat50 (@befitat50) reported from Camberwell, England@virginmedia Guys it seems to me @virginmedia is the only one that has problems? My neighbour who uses “talk talk” has never ever had a problem.. I am tired of @virginmedia excuses and I will leave, had enough of it thou..
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Philippa Rooke (@Flipringer) reported from Bromley, England@virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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oɹunɯ‾ǝʞᴉɯ 🏴 🖥 🎸 (@mike_munro) reported@virginmedia How long does it take to actually talk to someone about a faulty TiVo box? Been listening to horrible saxaphone music for 40 minutes.
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Paul Erasmus (@Paul__Erasmus) reported@virginmedia How do I cancel my account? 🤔 So tired of sitting on a never answered 0345 phone number to talk to a representative. Very bad service.
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Keith A Pearson (@keithapearson) reported@gblondon1 @skytv @virginmedia Sorry, mate, but Virgin Media has the worst customer service I've experienced in my 54 years on this planet. They've got over 100,000 reviews on Trustpilot with an average rating of 1.5/5. That should tell you all you need to know. I cannot wait for my contract to end.
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Ken (@kenpawley95) reported@virginmedia Down in Wexford and all there is 3G. Omg. Unbelievably bad. Thought that was gone years ago. Time to go Vodafone
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pentor coley (@PentorC32526) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Melody Lane-Hayman (@ScepturaMelody) reportedThere is never enough space on X for me to write what I need to. I still haven’t forgiven u @virginmedia for axing Thatstv2 and Thatstv3 at least now it’s not even on the menu wasn’t nice when u kept it up on the guide showing me what was on. Those channels r on sky & freeview
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Hash&Salt (@HashandSalt) reported@MartinSLewis Always with Broadband providers. Virgin media ramp up the monthly fee alot when contract ends. Mine doubled to nearly £80 a month literally just for 500gb fibre, no phone line or TV package. Don't take first answer. It took me 3 or 4 calls to knock it back down to £40 odd a month
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Kerrie Reid (@MrsReidteaches) reported@virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?
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Ania Sowinski (@AniaSowinski) reported@virginmedia I have an engineer booked but no one can come out until tomorrow! I have sent you a dM to no response. I have called Virgin TWICE but they say there is nothing they can do. All was FINE until you had an engineer out on our road doing something yesterday. Everything went down
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Tyler James (@FreakyMusic_) reportedOh my word 02 phone network is the most horrendous experience now since they have merged with Virgin Media. Trying sign into the My 02 app or pay a phone bill is genuinely horrendous😭 Why have I got to resign each time, then put my code in, then check 7 emails and ahhhh