Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Orpington, London, Croydon, Southwark, Hackney, City of Westminster, Kensington, Camden Town, Hampstead, Harringay, Poplar, Wembley, Waltham Forest, Sevenoaks and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@virginmedia Also, yesterday you told us that there had been service issues in our postcode since beginning of April. You forgot to mention this when selling a contract to us with allegedly faster speeds, which apparently can't exist.
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Malinda Thotiwilage Esq. 🇱🇰🇬🇧
(@MAL_T7) reported
from
Merton, England
Shocking customer service experience from @virginmedia need to find the legality of coming out of contract which was started last month. Scott/Chris you guys need some serious training on customer service over the phone.
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Davey Murphy
(@daveyneilmurphy) reported
from
Wandsworth, England
@virginmedia so tired of no communication. My internet has been OUT for 4 days now and heard nothing from you at all. Can’t believe I’m paying for such poor service.
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Daniel W
(@damawa42) reported
from
Camden Town, England
@lornajane2 @virginmedia Yeah, clearly something wrong specifically with my Virgin kit, or something hyperlocal (cabinet/wiring)... But they refused to investigate my query as there was an outstanding issue until May 5th, and since then disgracefully haven't bothered responding. So can't get a diagnosis.
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WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
Hi @virginmedia. You were meant to phone us at 8am today. Just like your service guy was supposed to turn up 12-4 yesterday, but instead turned up at 7, hadn't been told what the issue was, got aggressive & drove off. You are appalling.
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Matheus na Casa
(@maffff) reported
from
Lambeth, England
@ayyreus @JayyyLFC_ @AllOutTHFC Virgin media just gone down for me...
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Daniel W
(@damawa42) reported
from
Camden Town, England
@virginmedia But your SMS team either a) never respond or b) refuse to help me specifically because they say there are outstanding issues. So, through a combination of a) and b), you never look at my issue. Because there's either always a wider issue, OR you ignore me. Utterly unhelpful.
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Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
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WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@virginmedia My partner did. Two hours later after the auto response still nothing. Evidently different sections of your company do not talk to each other, your system is broken, and for the amount we spend on broadband it's frankly unacceptable.
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia I’m extremely disappointed with the service this is why I left or thought I had only to find out my service was never cancelled instead upgraded and I’m still being bill.on the phone now 30mins
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WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@robertgilbert86 @virginmedia Hm, ok. Today has been a nightmare. Bf listening to hold music for an hour, lied to about when a technician was coming, then he was aggressive and both he & customer services then seemed to be gaslighting.
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Malinda Thotiwilage Esq. 🇱🇰🇬🇧
(@MAL_T7) reported
from
Merton, England
@xalzias @virginmedia There’s more people out there looking for jobs. People who doesn’t enjoy their jobs should find something else they like. I’m glad you have moved on. I need support or assistance from @virginmedia nothing less nothing more.
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Richard Portman
(@richardjportman) reported
from
Eltham, England
Damn it. My @virginmedia broadband connection has seemingly been put on furlough. (Difference being, I’m paying 100% for it).
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John Pritchard
(@JohnPeeOfficial) reported
from
Merton, England
@virginmedia goes down more than a brothel worker
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HeatherSkipsey
(@Heather_Skipsey) reported
from
Merton, England
@virginmedia We are paying alot of money for your non existent services !! In a time where we all need internet you simply get things sorted !! Once again the internet is down !!
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WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@virginmedia We are still waiting for the customer service call that was coming at 8am.
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linda holmes
(@pussinpjs1) reported
from
London, England
No access to the Internet @virginmedia anyone else having problems
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Gareth Keen
(@gareth_keen_80) reported
from
Bexleyheath, England
@virginmedia @grimegran Would be great if your service could stay connected, drops out numerous times every day
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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WILL JÆNNINGS-13
(@willjennings80) reported
from
Lambeth, England
@virginmedia If anyone is there, your Kafkaesque hellhole of a website is like the labyrinth in The Shining. It just sending a user back to sign in, even though we are, and that's after thirty minutes trying to change the password. You are abysmal.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RainbowDesigns🌈
(@Twinklestar192) reported
@virginmedia Unfortunately the link you have added is nothing to do with the issue I mentioned. Despite my spam setting being correct, I am continually getting the fake spam emails as stated in my original tweet in my inbox, many others have tweeted on here re the same issue. Please sort it.
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Kerry Thomas 🏴 🇬🇧
(@KerryThomas20) reported
@DuncanPhilps @virginmedia Still no joy from @virginmedia tonight. 70mins waiting for someone to answer the phone. No engineer available 4 outside cabling 🤪 and no supervisor available to talk to. Promises that I’ll get a phone call from supervisor tomorrow. Anybody recommend a good tv broadband service?
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Kristian Wilson
(@KristianJWilson) reported
@virginmedia Thanks for getting back to me. No I’m not a customer.
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Ryan C
(@RyanFandS) reported
@virginmedia I was on the phone for an hour and it was confirmed an engineer has identified a fault that will hopefully be fixed by 10am tomorrow. I'm still waiting for my manager call back regarding the complaint. Please cN you escalate ? (Again)
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Kerry Thomas 🏴 🇬🇧
(@KerryThomas20) reported
@LozzaFox @virginmedia @virginmedia are just awful. Just spent 70mins on phone after they’ve put my engineers appointment tomorrow on hold (by text this evening) as there is no engineer available apparently and no supervisor fir me to talk to 🤬🤬🤬🤬
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mike.brown
(@mikee1888) reported
@virginmedia Wired is good speed just the poor WiFi signal that jumps from good to way down low, my hub 3 is years old now, since talking to you WiFi test speed went from 36mbp download to 196mbp fastest it’s been for months, totally confusing, let’s leave it and see what happens 👍
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mark. 🏴🇬🇧
(@mcgasmark) reported
@LozzaFox @virginmedia Swap to BT I did virgin was crap
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Rocky Boxer Junior - MMA
(@boxer_junior) reported
@virginmedia Virgin must be going out of business. I can see no reason why they would provide this shocking service and couldn’t care less. All the time taking your money. Disgrace.
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steve
(@stevieb39) reported
@virginmedia Yes it was downloaded but it got to the point where I had to go to work so shut everything down, I have deleted the download, it did seem legitimate as they knew about the issue and the engineer coming.
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RainbowDesigns🌈
(@Twinklestar192) reported
@Phil_Swallow @virginmedia I'm totally fed up of them. Inundated daily for a long while now. VM are no help in the matter.