Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 02/27/2026 13:35

February 27: Problems at Virgin Media

Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Croydon, City of Westminster, Southwark, Hammersmith, Hampstead, Redhill, Mitcham, Wembley, Welling, Islington, Paddington, Wandsworth and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomCroydon Internet
United KingdomCity of Westminster E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • Charms64 Charmaine Rhule (@Charms64) reported from Sutton at Hone, England

    @virginmedia Last 24hrs no Internet connection Carshalton Beeches/Sutton household- poor reason given why did it happier my question

  • TobyTryTri Toby Willis (@TobyTryTri) reported from Bromley, England

    @virginmedia can you help?? I need to speak to someone about an upgrade that not upgraded!

  • garveyjd3 garveyjd3 (@garveyjd3) reported from Sutton at Hone, England

    @virginmedia You did great in sorting out my internet issues quickly and sorting the right wires but you didn't have to sever my satellite dish cable... That needs replacing and splicing now....

  • JefferyOllie Ollie Jeffery (@JefferyOllie) reported from Redhill, England

    @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

  • xiaqua_shiyeon Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England

    @virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .

  • SeanHickeyUK Sean Hickey (@SeanHickeyUK) reported from Croydon, England

    Wow. Does @virginmedia have the worst customer service? Or do they just engineer the experience to make it seem that way?

  • Paul_Wingfield Paul Wingfield (@Paul_Wingfield) reported from Sutton at Hone, England

    @virginmedia Just rcvd text to say investigating network problem instead, so you've postponed visit. Your netwrk is great when working, but you really need to sort out Cust Srvc because it causes very damaging press on closed group social media. You need to "Think Customer's Perspective"!

  • Paul_Wingfield Paul Wingfield (@Paul_Wingfield) reported from Sutton at Hone, England

    @virginmedia Please help. I can't talk to u via home phone or mob. Our whole network (WiFi, TV, home phone) been going on and off for a week now but online status says it's OK. Please help!

  • AdahParris Adah Parris (she/her) (@AdahParris) reported from London, England

    @virginmedia wifi outage again in SE London. This has been happening for the last few days but the website service status says there are no issues. What’s happening and when will it be fixed?

  • darthteddy Suren Perera (@darthteddy) reported from London, England

    @virginmedia I trust you won’t be charging me for the time your service is down and even compensating me because I am unable report to work and do my job?

  • DanVikman Dan Vikman (@DanVikman) reported from Merton, England

    @virginmedia your service is just horrendously poor now. Phone and chat service is more or less down. It goes from bad to worse.

  • DanVikman Dan Vikman (@DanVikman) reported from Merton, England

    @virginmedia ...and it just becomes even worse. Wifi 350 package off all day, impossible to reach customer ”service”. Has @virginmedia been hacked?

  • Paul_Wingfield Paul Wingfield (@Paul_Wingfield) reported from Sutton at Hone, England

    @virginmedia Not only has TV, Broadband & Home Phone, ALL packed up, for ours & at least 20 other homes, but you've told me that it'll take at least 5 days 😳 to get a technician round to change my Hub (which isn't even the problem). 🙄

  • DeanLongman1 Dean Longman (@DeanLongman1) reported from Sutton at Hone, England

    @virginmedia I have done all that is requested and still not working so have been on hold for 53 mins for someone to put the phone down without even speaking to me yet again! What do you advise is the next step?

  • Paul_Wingfield Paul Wingfield (@Paul_Wingfield) reported from Sutton at Hone, England

    @Virginmedia When working your network is fantastic but when it fails you are disastrous! 😡 There are at least 20 houses near me with the same problem and you are telling us all that our Hubs are faulty. Hasn't it occurred to you that we probably have a serious network problem?

  • answersinreason Answers in Reason (@answersinreason) reported from Redhill, England

    @virginmedia Yeah, I'm sure they thought long and hard about that one... Services continue to get worse, prices continue to go up under the guise of making them better but never actually do, only new customers get good deals and discount, loyalty not rewarded at all.

  • TobyTryTri Toby Willis (@TobyTryTri) reported from Bromley, England

    @virginmedia your customer service number is not working! I am paying for an upgrade that has not been upgraded and it is impossible to talk on phone or chat to anyone online 🤬🤬🤬

  • Richardnash12 Head ball boy (@Richardnash12) reported from Bromley, England

    @virginmedia my phone line still not working after the engineer fixed a fault in my area please can this be rectified immediately

  • Paul_Wingfield Paul Wingfield (@Paul_Wingfield) reported from Sutton at Hone, England

    @virginmedia No. That's the earliest they can come. But, the real problem isn't the router. The network's been flakey since Christmas, (couldn't watch your UHD channels) & worse this last week until today when it all completely fell over.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Ilford, England

    I still have no cheque refund from @virginmedia AVOID this money grabbing company at all costs & being a ‘valued customer’ does NOT exist in their vocabulary. I’m so glad I’m no longer your customer & have taken my business elsewhere.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Cal_1996 Cal. (@Cal_1996) reported

    @virginmedia So when I asked what happens with my complaint I was told nothing, because there is nothing they can do for me

  • ashmsinclair Ashley Sinclair (@ashmsinclair) reported

    @virginmedia Yes, but when I'm not receiving the services I am paying for due to repeated outages in my elderly mother's home, I'm not that delighted to pay £250 to stop receiving a service which YOU aren't delivering. You're not honouring the terms of our contract, why should I?

  • anth9698miley Anthony (@anth9698miley) reported

    @virginmedia I’ve been hung up on again. Currently on hold again. See photo. Could really do with some help. Supposed to have internet today but it’s been moved until after Christmas. Can anyone please help??? All I need is a dongle!!!

  • gitaindaaah Gita (@gitaindaaah) reported

    @asabfb @virginmedia Hey we have the same problem

  • jamessy69 Jamessy (@jamessy69) reported

    @virginmedia Given the lack if success, I stupidly believed that the fact that an engineer had to come out 6 days later to fix the issue was a big clue that I had no service. Silly me...

  • lukeisfantasy Love, Luke (@lukeisfantasy) reported

    @asabfb @virginmedia well that's never going to happen

  • pxnk_skxes •ryan• 📌 (@pxnk_skxes) reported

    @asabfb @virginmedia we switched from EE cause it was supposed to be better but it’s so much worse, bad wifi was better than no wifi

  • goonerray67 goonerray (@goonerray67) reported

    @virginmedia Your service is terrible,my WiFi has been playing up for months and I can’t get technical support,I will be leaving when my contract ends,to anyone considering getting Virgin don’t bother.

  • Cal_1996 Cal. (@Cal_1996) reported

    @virginmedia They said the price had changed since I upgraded, but on the website it says it’s a ‘one month add one’ nothing to say they can charge me extra if I cancel it. I told them this isn’t in my contract and the ‘manager’ told me there’s nothing they can do

  • SiBradford Simon Bradford (@SiBradford) reported

    @virginmedia No. Engineer was great. There’s an external cable problem. I’ve tried 6 more times to get through on the phone without luck. How am I supposed to discuss my contract??