Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, City of Westminster, Southwark, City of London, Bromley, Poplar, Orpington, Welling, Mitcham, and Beckenham.

City	Problem Type	Report Time
Croydon	Wi-fi	1 hour ago
City of Westminster	Internet	4 hours ago
Croydon	Internet	1 day ago
Southwark	Internet	1 day ago
City of London	Internet	2 days ago
Croydon	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Mitzy (@mihaialaci) reported 6 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Millwall halfwayline (@millwalljdb) reported 16 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 16 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Philip 🦅 (@Phil_Swallow) reported 17 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 22 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Philip 🦅 (@Phil_Swallow) reported 26 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Fiscally Unstable Cam (@DxpTheFirst) reported 30 minutes ago from Lambeth, England

  @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

• 
  Andee Byford (@BobCratchitt) reported 31 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Philip 🦅 (@Phil_Swallow) reported 32 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Declan Higgins ☘ (@declan1968) reported 32 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Miss Toppin (@Miss_Toppin) reported 33 minutes ago from Croydon, England

  Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

• 
  anne hill (@gorgeousuk) reported 34 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Andee Byford (@BobCratchitt) reported 38 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 38 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  A voice only (@Avoiceonly2) reported 43 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Katie Haisman (@Katie3boys) reported 44 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  Nathan Talbot (@nathantalbot) reported 48 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Shasa Colson (@THE_COLSON) reported 54 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Vincenzo Rampulla (@vmrampulla) reported 56 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  anne hill (@gorgeousuk) reported 59 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Al Murray Jnr🔴 (@Borochubster) reported 7 minutes ago

  @MartinSLewis Virgin media have a call back team. You actually have to cancel your contract, then they call you back within 2 weeks and that's when you get the best deals.

• 
  JHenderson (@j_henderson__) reported 10 minutes ago

  @virginmedia You know, it would be nice if there were some responsibilty taken for the poor customer service rather than some AI generated “ah well sorry about that”. You’re a service provider, and the service is crap.

• 
  Sodium (@sodiumlights) reported 11 minutes ago

  So, my @virginmedia hub died on Thursday. Finally worked out how to call them yesterday. Today a guy comes out to fix it but can't. Just got a message saying they'll be here on TUESDAY. Until then, no internet or TV. And no changes to the heating. Or the cat flap...

• 
  Dan (@dannog_8) reported 11 minutes ago

  Just about had it with both O2 and Virgin Media. Both cost a fortune and get an absolutely abysmal service!

• 
  Dave Warrilow (@argyledavros) reported 12 minutes ago

  Massive problems with @virginmedia in #Southend. Broadband hasn't been working properly for over a week. Service checker keeps changing excuse, so you can't book and engineer. Tried calling on hold for half an hour then cut off. Shocking service.

• 
  Egalitarian Geordie (@EgalGeordie) reported 14 minutes ago

  @nftholbein @csljohnkirby @O2 Yea I switched to EE after nearly 20 years with O2. They seem to have taken every awful part of Virgin Media since the merger. Would never trust them again.

• 
  Fatscholes76 🇺🇦 (@fatscholes76) reported 14 minutes ago

  @virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?

• 
  Percival Merganser (@lennylaw) reported 16 minutes ago

  Really good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.

• 
  Tom Phelan (@tomphelan01) reported 19 minutes ago

  @SeanMoy98947674 @bartleyj49 Not just matt cooper, virgin media are as bad. Every night you turn on the telly hes the first ginit you'd see. Biased, bitter little man

• 
  Soli (@oisoli) reported 21 minutes ago

  @virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?