Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Hackney, Ilford, Ealing, Camden Town, Southwark, Islington, Croydon, Sutton, Tower Hamlets, Waltham Forest, City of Westminster, Paddington and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| Hackney |
Total Blackout | |
| London |
Total Blackout | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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david
(@kentsoc) reported
from
Biggin Hill, England
@virginmedia I keep getting this message when I try and sign into my Virgin Media Account…. “This service can only be accessed by the primary account holder”. I am the primary account holder.
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Callum McGuire
(@callum1444) reported
from
Eltham, England
@virginmedia my internet has been down all day, se18 why do we have none and when will it be back up and running. I work from@home and can’t be with out internet.
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Phil Learney
(@PhilLearney) reported
from
Bromley, England
Twice in a week business internet outage for half a day at a time with @virginmedia 🙄 Called them and ‘couldn’t give a s***’, was the general sentiment.
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia FYI - the service status on your website/app says there is no broadband issues, but when I go onto troubleshooting with intermittent WiFi, it says there’s a big problem in my area. Not overly helpful, have been trying for a couple of hrs to fix ourselves 🙄
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Thomas Matthews
(@thomasdmatthews) reported
from
Islington, England
@virginmedia no Internet in WC1X? Service has been so shite of late. What's the deal?
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Jen Daly
(@jgraha14) reported
from
Ealing, England
@virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?
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vince0118
(@vince01181) reported
from
Ealing, England
@virginmedia I’ve paid £15.99 for this movie and it’s been nothing but glitchy. Can’t watch it and almost mockingly, a message has come up saying “you are currently experiencing network issues with this show”! I’m getting average download speeds of 400mbps!!
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spite driven development
(@thomas_maurice) reported
from
Islington, England
Hello @virginmedia you appear to have yet again issues around London N7. And yes I have tried to turn it off and on again
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Looney
(@LonesomeJay) reported
from
Dartford, England
@virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay
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Patricia Baldock
(@BaldockPatricia) reported
from
Lambeth, England
@virginmedia is there any chance you can get an engineer to our block in se20 please lot's of us have issues at the moment and think it's due to workmen at the block as says no issues when you check virgin site but there are
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
@virginmedia Rather loose a long-standing customer then?
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Adi Staempfli
(@AdiStaempfli) reported
from
London, England
After 10 years with @virginmedia , & after weeks of terrible WiFi & customer service, I asked they equal BT’s deal. Operator could not do that and would not let me talk to manager, nor send a message for call back. I asked x3. Operator terminated call. Poor service!
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Eugene Hutton -Mills
(@eugene_hutton) reported
from
Addington, England
Virgin media has been down all day,yet they have not even sent any message to their numerous customers. TIME WILL DEFINITELY TELL
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia On & off service; 151 helpline says ‘intermittent’ issues in London, N16. What can I do?
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Ynot?
(@Tonyippee) reported
from
Croydon, England
Once again @virginmedia has let me down! Sorry the stream ended so suddenly without any goodbyes 😭
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Foodwise Woman
(@FoodwiseWomen) reported
from
Kensington, England
I’m trying to live chat to @virginmedia to see if they can install a Hub 5 router in our area as Apple reporting privacy problems with existing router. I’m on hold for a ‘live’ agent but their Terri Triage BOT requires me to press the ‘Yes I’ll hold button’ every 40secs. 😱😱😱
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Sevki 💉 💉🎉
(@sevki) reported
from
City of London, England
.@virginmedia “we’re really sorry you’ve been having issues since 21st but rest assured we will resolve this by 1st of Dec” On the same exact call that gave a 10 day resolution time @virginmedia: “looks like your contract has ended. Let’s talk through your upgrade options”
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Drewery ****
(@drewerydyke) reported
from
Hackney, England
@virginmedia No, no further info save for 151’s automated voice saying there are ‘intermittent’ issues. For how long or what or impact - no info.
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shoegal
(@Marshall5Sharon) reported
from
Kensington, England
No internet at all now… apparently there are a few areas with dodgy internet problems… thanks Virgin media 🤬🤬🤬🤬
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shoegal
(@Marshall5Sharon) reported
from
Kensington, England
@virginmedia It says no problems but believe me… I have no WiFi at all, rebooted and done the usual check
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise
(@Louise46290208) reported
@virginmedia Cant wait to leave virgin media in February. Bill went from £70 to £101 a month. Customer service is shocking. Shall not be returning.
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Peter Wilde
(@PeterWilde19) reported
@virginmedia my internet with you keeps dropping out and running horrendously slow? Status checker shows no issues but I say there is. Blackpool area
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𝕁𝕒𝕔𝕜
(@CFCJxck98) reported
@virginmedia Are the lines still down?
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peter o'neill
(@sixtytonpower) reported
@virginmedia Then write to me. You have my address. Then you can tell me your name and your function. It sounds to me like "Social Media Advisors" are not the people to be handling my complaint. My complaint is on the Virgin system. It is insulting that you ask me to repeat it.
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F
(@austinthebruce) reported
@virginmedia I like many people, have been trying to cancel my contract since I found out about the price increases. However like I can see from the many tweets, you’re making it impossible for people to cancel by being deliberately difficult by long wait times and hanging up.
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Jonny Aloysius
(@jonny_aloy) reported
@virginmedia take this as notification that I wish to cancel services at no penalty cost to me as per your email to me of 11th January 2022. I am not wasting any more of my time trying to call your cancellation team because I have no confidence in their ability to answer a call.
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Tim Dawson
(@timdnottingham) reported
@virginmedia So that's excusing cutting customers off now? The service just keeps getting worse. Can you please clarify given that you've increased my monthly fee without notifying me whether i will be able to leave my contract with immediate effect without any penalty?
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𝕁𝕒𝕔𝕜
(@CFCJxck98) reported
@virginmedia Still haven’t spoke to anyone keep getting cut off on the phones, how can your customer service be this bad? I just want to cancel my contract
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OrganisedPauper
(@OrganisedPauper) reported
Virgin media's 'future proofing' our landline in the Spring. Doesn't feel very future proof to have a phone that doesn't work in a power cut during a potential energy crisis. #virginmedia #futureproof
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Steven Shorrock
(@TournamentSte) reported
@virginmedia I’m getting sick and tired of trying deal with you **** customer service. 1hr on hold and keep getting cut off before I get through. Your a joke