Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 02/11/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Newham, Ilford, City of Westminster, Hackney, Croydon, Wembley, Southwark, Harringay, City of London, Orpington, Poplar, Kingston upon Thames, Streatham and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomNewham Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomIlford Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • thomasc68 Thomas Chawner (@thomasc68) reported from Romford, England

    @virginmedia can’t believe the way u treat new customers your service and customer support are shocking

  • madeamazing_ MadeAmazing (@madeamazing_) reported from Bromley, England

    @virginmedia Well in talking to two of your customer service team they say you haven't. But two others say it has been!! Complete chaos. And terrible customer service.

  • iamkingkyla_ 🥴 (@iamkingkyla_) reported from Croydon, England

    @virginmedia can you fix your WiFi I’m actually sick of this rubbish

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @GillianRhys @virginmedia Ha - would never go back to them. We found them totally unreliable and their customer service was beyond a joke. (But thanks. And see you tomorrow!)

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Although your Aim is not to deliver a shockingly bad customer experience it’s what your customer services team are only capable of delivering... repeatedly... can you put in a request to get me a call back or give me a postal address as this may be quicker to put In a request.

  • Katiewrightt1 katie (@Katiewrightt1) reported from Croydon, England

    @virginmedia waited 25 minutes before I got through and then your unfriendly staff member hung up on me whilst ‘searching for information’ 🤨🤨🤨. My internet never works and I’m getting 0 help....

  • ajb_ltd AJB Consultancy Group Ltd (@ajb_ltd) reported from Sutton at Hone, England

    @virginmedia new customer and TiVo box is not working after 2 weeks. Shows menu and sound but no picture. Please provide a solution. Not happy.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia Tell me about it this has been going on since June poor service poor management poor customer relation but they still want to take my monthly subscription

  • GeirGulbrandsen 積ん読 (@GeirGulbrandsen) reported from Poplar, England

    @virginmedia Just to let you know, as most evenings streaming video (even low-res) is really bad again. I know the product description is "up to...", but as you linked the other day you ha "minimum guaranteed bandwidth" that should be more than enough to watch a little bit of video. Very sad

  • ajb_ltd AJB Consultancy Group Ltd (@ajb_ltd) reported from Sutton at Hone, England

    @virginmedia No difference. From the amount of complaints I have read on the same issue I think you know what the problem is with the new box.

  • NA_Brown Nate Brown (@NA_Brown) reported from Hackney, England

    @virginmedia having real trouble with your broadband of late. Previously very intermittent. Now no connection at all. Your website doesn’t help either

  • shubhanga59 Shubhanga Prasad (@shubhanga59) reported from Merton, England

    @virginmedia 3. I now embark on a painful 55 min call with your customer service folks on phone, with no one able to trace what this 7 digit code is or why is it not mailed to me beforehand.

  • madeamazing_ MadeAmazing (@madeamazing_) reported from Bromley, England

    Nice to know @virginmedia are absolute animals towards old people. Not a care in the world. Just cutting off their phone line without considering the consequences & impact it could have on two elderly people. Sickening behaviour. My poor granny is so distressed.

  • shubhanga59 Shubhanga Prasad (@shubhanga59) reported from Merton, England

    @virginmedia 4. The store owner has better customer experience wisdom and allows me to take the package (after seeing my ID), but keeps the barcode on the package and asks me to text me the code when I receive it.

  • Raqibeh Raqibeh Baluch 🦋 (@Raqibeh) reported from Ealing, England

    @virginmedia Wifi Network.. I’ve been resetting, restarting.. but nothing works.. its been 2 days now.. pls fix it Asap!

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @LoveMarbs7 @virginmedia @richardbranson @skytv_ Much appreciated for that email address, I will be firing off a email tomorrow. I'll give some home truths about her poor management

  • VillianComplex Christopher Tulloch (@VillianComplex) reported from East Ham, England

    I thought BT were bad but damn @virginmedia is seriously awful.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    So we’ve waited 4 weeks for @virginmedia to install our TV and WiFi, telling us it’s been in the flat before, they get here finally and say it’s never been in the flat and we can’t have it! So they’ve left and we’re back to square one....

  • shubhanga59 Shubhanga Prasad (@shubhanga59) reported from Merton, England

    @virginmedia : honestly I am baffled by your customer experience! Had ordered a broadband connection and had to collect from a store nearby. 1. Address not given. No email, no text and not even available on the logged in section online.

  • ajb_ltd AJB Consultancy Group Ltd (@ajb_ltd) reported from Sutton at Hone, England

    @virginmedia our Tivo box is showing menu and sound but no picture. Worked fine for 2 weeks in cooling off period. Also was on hold for 35 minutes today. Please provide solution. Not happy.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Seearsha Saoirse (@Seearsha) reported

    @virginmedia Hi, are there any issues with WIFI in Southfields, London? My internet has been coming and going since 5pm yesterday. Have rebooted and reset it but nothing is working.

  • ShearDesign2 Shear Design (@ShearDesign2) reported

    Due to a Virgin Media outrage, our Company Internet is current down. If you need to contact us, please call our Office on 029 29547000. We will update you as soon as we have any further news and apologies for any inconvenience caused

  • KayleighBlaker Kayleigh Blaker (@KayleighBlaker) reported

    @virginmedia your mobile team keep calling me. In a conversation then they hang up?! Really bad service. I’m not calling back because I don’t have an hour to waste sat on hold.

  • Viking12374292 Viking (@Viking12374292) reported

    @dotdrama @virginmedia Internet down yet again. Hopeless service

  • quenrods tnagum (@quenrods) reported

    @virginmedia my broadband has been intermittently cutting out all day. No service alerts in my area (E15). What’s going on?

  • AndrewPoile Andrew Poile (@AndrewPoile) reported

    @virginmedia It’s ok. It’s just when it goes down in moments like this, and then told to keep our broadband and phone will still cost near enough the same even if got rid of the tv package which we don’t use just makes you wonder why are we paying just shy of £100 monthly for it

  • JBMurp J (@JBMurp) reported

    @8blured8 Anyone else caught in a @VirginMediaIE @virginmedia customer care cyclone? My internet Service has nosedived this week. Phone wait times of one hour, Whatsapp referring to online support, online support non existent.

  • lottie39024385 lottie (@lottie39024385) reported

    When you phone @virginmedia to cancel your internet and get hung up on twice. My contract is over on the 5th October. I’ve paid my last bill today. You won’t get another penny out of me.

  • Nicollers1975 Ian Nicolle (@Nicollers1975) reported

    @virginmedia Any update on this please? I still can't access the site. Have you tried recreating the issue? The lack of a technical resolution is pretty poor tbh

  • TFOLEY1970 TFISHER1970 (@TFOLEY1970) reported

    @virginmedia And again. None are free for me as I am not a customer. I’ll just block you.