Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Beckenham, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, City of Westminster, Newham, London, Wandsworth, Southwark, Dagenham, Orpington, Poplar, Ilford, City of London, Hackney, Ashtead, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Internet | 2 hours ago |
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Wi-fi | 3 hours ago |
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Internet | 3 hours ago |
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Internet | 3 hours ago |
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Internet | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported from Romford, England@virginmedia Another nuisance call from Virgin overseas..Disgraceful...telling me I was going to get the Boxing channel as I was a valued customer all for another an extra £8 a month..You have had one warning do something about it or I will report you.........
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James Meredith (@Jamesmeredith) reported from Camberwell, England@CommunityFibre @virginmedia #broadband #internet I cancelled Virgin Media broadband in January due to poor customer service and very poor upload speed. Community Fibre are an amazing company! Speeds upload & down 150meg half the price of Virgin. Cust Serv outstanding!! CF!👍🏻👍🏻👍🏻
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Elizabeth Silva (@faysasilva) reported from Kensington, England@virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1
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Maya (@Purp_Amethyst) reported from Camden Town, England@virginmedia guys my internet is not working ?
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Elizabeth Silva (@faysasilva) reported from Islington, England@virginmedia can you tell me why my internet connection is gone from the outside of my house? You have left me 3 days without internet for 3 days with no explanation and now when I call your customer service you tell me n a recorded message an engineer is coming and when I call
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Elizabeth Silva (@faysasilva) reported from Islington, England@virginmedia That might be the case for others but In Our estate we have been instructed by the engineers to call virgin for an internal switching of service as the new connections are live . The main point is I’m without service I can’t work, no TV no phone and will be until Monday according
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Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England@virginmedia Your website said that by 23:30pm last night the issues would be sorted it is now 10:45am the next day and it's still not sorted why am I paying for a terrible service??
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Sheetal (@Sheetal_15) reported from Camden Town, England@virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.
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Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England@virginmedia AN ESTIMATED FIX TIME OF 11:30PM ARE YOU KIDDING ME!!! AND YET YOU'LL STILL GOING TO BE CHARGING ME EVEN WHEN I HAVE NO SERVICE
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Kim Weston (@kimweston90) reported from Bromley, England@virginmedia don’t appreciate being hung up on by your despatch team. I’m aware of an issue today in the SE20 area, however I have had issues with my connection for the last week - could you please help since your call centre won’t?
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Bhavini Shah (@BhaviniShah) reported from Bexleyheath, England@virginmedia Thanks - it's actually a poor customer service complaint. I'll send a text. Thanks
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The Honourable Jack Bremer, Laird of Loch Borralan (@jackbremer) reported from Wandsworth, England@virginmedia All, got builders in, need to talk to someone The point I was making was your app is bad
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Villain in Tinseltown? (@GoodbyeCook) reported from Hackney, England@virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.
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Gary Ekins (@garyekins) reported from Epsom and Ewell District, England@virginmedia Out of nowhere service stops. Everything is plugged in correctly. Restart. Nothing works. Give it a few hours and miraculously starts working again. About once a week now.
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John Boxall (@jdboxall) reported from Merton, EnglandHey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.
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MOMO (@ImaginaryCard) reported from Hammersmith, England@virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?
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Om3gaPh0enix (@Om3gaPh0enix) reported from Whyteleafe, England@virginmedia for something that's costing me a lot of money your service really is sub par at best! #virginmediadown
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Laura Greenaway (@LauraGreenawa12) reported from Merton, England@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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John Paul Goddard (@JP_Goddard) reported from Bexleyheath, England@virginmedia what a joke! Tale of two cities. One advisor couldn’t be more helpful when I rang up with a complaint - I even ended up adding to my package. One was rude, patronising and obnoxious. I get a 14 day cool off might just cancel it. Fuming 😡😡😡
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Deborah Barnard (@pantolady) reported from Bexleyheath, England@JulieBoon @kimbochambers I think it was a Sky problem. Ours was fine on virgin media x
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Wilson 🇺🇦 (@NeilWilzon) reported@virginmedia is there anyone at virgin that can actually help
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Ginge (@GingerGamerGuy_) reported@virginmedia They are working just very intermittent and keeps dropping out every so often, It's a guessing game if it'll run smoothly or not and without fail every half hour or more it'll drop again quickly and come back on
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Caz Cronin (@CazCronin) reported@virginmedia hello. I have had to call up twice now to fix billing issues and today a figure was taken from from my account which is higher than was promised. Been can this be fixed?
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twitch.tv/R3PUL5E 🏴 (@R3PUL5E) reportedNot so long ago @VirginMedia use to brag about being the most reliable internet service provider... Over the last month of so this is becoming more and more untrue. Intermittent connection issues are becoming the norm! Your troubleshoot process insists there is no prob... lies!
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twitch.tv/R3PUL5E 🏴 (@R3PUL5E) reported@crottstuff @virginmedia Yea seen it this AM, they are getting worse. I seen their response to you also, basically fobbing you off with their dysfunctional complaints section of the website. I'd follow their complaints process and complain then go to @Ofcom. Prices going up, customer service all time low
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J // Леро (@Lerolege_) reported@virginmedia beg you sort your service out, it's actually down more than it's running
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Karen Willows (@Kaz0666) reportedWhy should I have to switch from virgin media fastest broadband to my prone data to get a signal in my own house. @virginmedia
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Francisco Soler (Jr) (@jrseloto) reported@JKArgick I’ve been having this issue for 27 days… good luck! SW8 area @virginmedia is a total joke
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Leonara (@Leonara99550659) reported@virginmedia Broadband down again. Please don’t go with these people they are useless and don’t reply to emails for up to a month. Sort yourselves out.
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ThatMisterJ🃏 🏳️🌈 (@thatmisterj) reportedAnother day and even more Internet issues with @virginmedia. I've been awake half an hour and I've already had the internet drop out 6 times. That's over a week of issues now and jts starting to cost me money at this point. So I'll be paying them less for my bill this month.