Virgin Media Outage Report in Beckenham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Bermondsey, Hackney, Camden Town, Tower Hamlets, Croydon, Blackheath, Eltham, Fulham, Leyton, Southwark, Ealing, Dagenham, Lewisham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Bermondsey |
Internet | |
| Hackney |
Wi-fi | |
| Camden Town |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
-
enough is enough
(@monkchips) reported
from
Hackney, England
@virginmedia Hello. Hope you're well. We seem to be having problems accessing the internet in Hackney and I just wondered if you had any updates on whether it's a general outage or not. Any help much appreciated thanks.
-
Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been engaged with your SMS 'responder' for nearly 24-hours now and have got nowhere. The engineer who came and destroyed our connection is now not responding to any messages at all. The manager he promised would call me has never called.
-
Cazza
(@carolhegs) reported
from
Eltham, England
OMDs will be calling to request a refund this month! My weekends have been ruined with regular poor connection. @virginmedia #virginmediadown #familyfilmnightruined
-
Jenny Illmann
(@JennyIllmann) reported
from
London, England
@virginmedia broadband down in SE London again. Lately it’s been so poor. It’s been down for several hours. Any idea when it will be fixed?
-
Eamonn Curran
(@EamonnCurran2) reported
from
Ealing, England
@mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back
-
IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia Yes, still. So for the past 2 hours I have no internet at all @virginmedia How long I can wait until someone will answer the phone or reply to my txt. It’s ridiculous. Seriously thinking to give the notice. Your service is the worst I’ve had, met
-
Mike Lloyd
(@Mike__Lloyd) reported
from
Sutton at Hone, England
Virginmedia's Internet has become a steaming pile of crap recently. Several times a day it drops out for several minutes.
-
Mads Banda
(@MadsRB21) reported
from
Ealing, England
@virginmedia what’s actually wrong with your advisors twice this morning I’ve spent over 25mins on the phone and for your advisors to hang up on customers and think that’s not going frustrate customers when you can’t train them accordingly!
-
Ralph E. Herrera
(@REHerrera) reported
from
Kensington, England
@virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia
-
Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 since your engineer came round and attempted to reconnect a second box and wiped out an entire TV channel connection. He never came back despite his promises, the manager he said would call never called.... I have spent many more hours reconfirming multiple ...
-
Slickster
(@slickster65) reported
from
Romford, England
@virginmedia so when will I get internet again piss poor service area 22
-
Kelly
(@kellygibbins81) reported
from
Wandsworth, England
@virginmedia why is it at 10pm at night my internet either is non existent or so slow everything is buffering? I feel like I’m back in the 90s! Starting to seriously wonder why I pay so much especially after all the outages lately... lucky for me my contact ends next month!
-
PelhamB
(@PelhamB) reported
from
Croydon, England
@libertyglobal Nice. But @virginmedia refuse to extend their existing network by 50 yards to allow me & my neighbours the option of super fast broadband. Instead we’re left struggling with speeds in single digits. And we don’t live in rural Scotland - we live less than 15 miles from C London.
-
alison homewood
(@alisonwonder2) reported
from
Ealing, England
@VMSolutions_ I emailed you 3 weeks ago to get a broadband upgrade (as you would not take phone calls). I now have a letter from Customer Resolutions asking me to call, and the phone number provided “is not supporting voice calls”. @virginmedia is SO USELESS. PM me!!!!
-
Dan Marsh
(@DanGosBig) reported
from
Lambeth, England
@virginmedia another week, another loss of broadband service. And your status update suggests no fix until 4pm today, without providing any details. I expect a big drop in my bill this month
-
Lisa Coia
(@lisacoia) reported
from
Hackney, England
@Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day
-
Claire Priestley
(@ClairePriestl8y) reported
from
Camberwell, England
@virginmedia I have waited in for over 4 hours for your engineer to find a leaflet on my doorstep - obviously someone didn’t bother to knock. This is now week 3 trying to get the service I pay for. I can’t spend anymore of my life on your voicehold. How can I get this sorted?
-
enough is enough
(@monkchips) reported
from
Hackney, England
@virginmedia Aha just did the postcode check and it says you're hoping to have a fix by tomorrow. Do you have any more information please? We were hoping to have a family viewing of Hamilton today. Bit obviously you've got issues you're working on
-
james dunn
(@jdunnlondon) reported
from
Ealing, England
@virginmedia And it’s down again! @virginmedia this keeps happening
-
Slickster
(@slickster65) reported
from
Romford, England
@virginmedia Yes I have I’ve been told there’s a issue in my area and they hope to repair it but July 13th I find that totally Unacceptable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Donohue
(@markjdonohue) reported
@virginmedia It is a business account for @doughtruckpizza - however, I'd argue it is 'business' by name as we can't open for business until we have broadband connected. Please help if you can.
-
Tanya Baker
(@TanyaBa82994392) reported
@virginmedia hi, my bill just went up £20 despite me changing my plan. I had to cancel the direct debit because I knew I did not agree to paying £44 a month.
-
𝕂ℂ
(@KCatticus) reported
So @virginmedia upgraded my Broadband today from M350 to M500. Intrigued to get home and see if there is a notable difference. They did hang up when I was trying to change my direct debit date though so will have to call back tomorrow. 🙃
-
Geeta Hirani
(@HirGeets) reported
@virginmedia As I told the virgin media that I can't call as am abroad. I have been told from my previous web chat that Virgin is happy to help via webchat. As a customer I should have options to talk with all the options. My current contract is still running.
-
Craig
(@craigmatchett) reported
@virginmedia a deal I was offered on Monday has been rescinded after I was told it was noted on my record for me to call back and confirm. The same thing happened today with a 2nd deal. V unhappy! I've been a customer for years. Can you please honour your word?
-
Jamie Osborn
(@jamiealanosborn) reported
@virginmedia Your service is awful. I have only been with you for 11 days and have had engineers out twice and now two complaints and no help whatsoever - absolutely disgusting way to treat customers. No care or consideration at all. You should be ashamed
-
welshyboy ✌
(@welshybow) reported
@virginmedia How many wired devices do you think there is in a household now ? 🤬most devices are wireless now to save you walking about your house with 100 of meters of Ethernet cable ffs , your hub is crap 💩, get it fixed
-
Adam Hewitt
(@AdamHewitt19) reported
@virginmedia A different handset? It’s because I’m asking to look into a deal and they obviously can’t be bothered and move on to the next complaint…. Nothing to do with the handset.
-
LuvDup🔔🔚
(@LuvDup) reported
@Synsta_ @virginmedia apparently I can't take advantage of the deals as I'm an existing customer, so I have to leave, giving 30 days termination and wait another 30 days to be considered a new customer. So asking for a better deal on what I've got due to mid contract price rise
-
Jamie Osborn
(@jamiealanosborn) reported
@virginmedia @O2 Your service is awful. I have only been with you for 11 days and have had engineers out twice and now two complaints and no help whatsoever - absolutely disgusting way to treat customers. No care or consideration at all. You should be ashamed