Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Dagenham, Croydon, Ilford, City of Westminster, Paddington, Ealing, Southwark, Carshalton, Orpington, City of London, Islington and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| Hackney |
TV | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Deborah Smith
(@bubspinki) reported
from
Banstead, England
@virginmedia Well not sure what to say contacted you for help and no further forward .... spent numerous minutes tweeting u and nothing sad times when all I want to do us make sure my mum is ok 👌🏼
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia And its gone again @virginmedia an absolute joke of a service
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Ferg
(@LondonFerg) reported
from
Camberwell, England
@virginmedia Aparently that is the cost if I want to talk to anyone in relation to the above problem according you your rep...
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Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia spoke to someone yesterday about my poor service and box keep freezing. 45 painful minutes, got told for some reason someone would call me back in 2-4 hours. Not received a call, that was 28 hours ago.
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Joobs
(@Juliefleur24) reported
from
Sutton at Hone, England
Great still no tv or more importantly internet from @virginmedia again, apparently there’s an ‘issue’ 🙄
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Service down in E18, Walpole Road again
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filip greenwich
(@GreenwichMyTime) reported
from
Camden Town, England
@virginmedia service is down... again...
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Jim White
(@JimWhite) reported
from
Camberwell, England
@virginmedia please follow so I can DM as I’ve got an urgent issue that hasn’t been resolved by customer services.
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BeardAssassinX Gaming
(@BeardAssassinX) reported
from
Wandsworth, England
@virginmedia Sporadic outages and having to factory reset the hub3 when it throws a wobbler the intel chipset inside is **** your network is **** and to make it worse your customer service is **** yet you’ll never admit it you need to get a new hub4 sharpish 😡😡
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
And now we have no internet at all. Always such a fantastic service from @virginmedia. What a rip off
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Deborah Smith
(@bubspinki) reported
from
Banstead, England
@virginmedia OMG r u serious now there is a fault on the line hello 👋🏼 my mum did not want to make a fuss last week I have decided to take action to help her. One in 20 calls connects its random 😳🙄😡
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately
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Dee
(@0618_Dee) reported
from
Camden Town, England
@VirginMedia How can you only teach your customer "facing" staff to only say sorry, we've been trying to resolve the issue. As a new customer, I'm starting to regret my decision of choosing your company as I haven't had any of my broadband or TV package working as your promise!
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Stephen John Davis
(@_StephenJDavis) reported
from
Islington, England
@virginmedia paying for 100mbs broadband. Consistently getting below 10 and very often below 5. You sent an engineer who said our entire building had a problem and it would be fixed 2 weeks ago.
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@virginmedia There was but apparently fixed. Not sure I believe that. It’s really slow when I test even after a reboot and webpages constantly don’t load or take a long time
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Rashid Shabbir
(@rashidshabbir90) reported
from
East Ham, England
@virginmedia One of the worst when they commit and change the visit in last minute don’t respect others time my installation date was on 11/06/2020 ,Received call at 18:00 on 10/06/2020 via automated system that date has been changed to 11:07/2020 ,you know what 🦶
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Wilbur
(@wilburthewotsit) reported
from
Croydon, England
@virginmedia It says fine but it works only intermittently. Many neighbours say the same. I have already filed a complaint as have others.
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Deborah Smith
(@bubspinki) reported
from
Banstead, England
@virginmedia please can you help my #mum with her #phone line she is #vulnerable and cannot get through to your customer services team even though holding on for 30+ minutes - thank you 🙏🏼
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Nick Lovell
(@NickLovell_) reported
from
London, England
@virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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eighties.films
(@FilmsEighties) reported
@virginmedia I have tried that for the last two days but nobody gets back to me. I want to cancel. I can’t ring up. There must be another way.
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mumrah
(@unstoppable_85) reported
@virginmedia 1/ i received a letter stating by packing price was going from 20.45 to over 90.00. I went on your chat service and have proof that your agent said the letter was a mistake and gave me 5.00 credit to apologise. The next day i got an email stating the same as the letter.-
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Ci Moulton
(@cimoulton) reported
@virginmedia You realise this is insane? I've told you in writing multiple times on multiple channels that I want to cancel. I've told a member of your team on the phone. Surely the onus is now on you to sort that out. How many hours do you expect people to sacrifice?
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Robin haughan
(@robin_haughan) reported
@virginmedia @virginmedia is there any update, it’s now 9 weeks with no service and the ticket has been with IT for 3 weeks again!! Come on!!!
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Linzi Fairclough
(@LinziFairclough) reported
@virginmedia 8 phone calls to cancel my contract and still not managed to do it!!! 4 people cut me off 4 promised to call Me back but didn't!!!!
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steve
(@bigmurf4337) reported
@virginmedia Hi guys been over 24hrs and no email on agreed new contract please can you help
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Michael Hoey
(@michaeldthoey) reported
@Gixxer8312 @virginmedia I'm on my 7th attempt. This happens repeatedly. Funnily enough it never happened once when I was trying to join. I get through the obstacle course to a real person. Transferred. Not to the "right" dept. Transferred again. Instant disconnection. Each time taking around an hour
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KrayZ-t [KA/BoC]
(@KrayZt_UK) reported
@virginmedia waiting 4 days for a call back only to find out when I phone support back that the eprson NEVER arranged me a call back... and now i'm told I have to wait anmother 3 days for a call back?! **** you if you think im gonna pay you for internet that is faulty
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Mr Duncan Roy
(@MrDuncanRoy) reported
Customer Service is a dead concept for @virginmedia - they respond to complaints by ignoring them and sending out multiple letters which pretend you're thick and patronising you is a solution. But cut off your direct debit and *they* complain about that within 12hrs!
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David campbell
(@scribblerdc) reported
@virginmedia we can't get through on the phones to cancel our contract...but we're still not staying! @skytv contact me if you want a new customer!