Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 12/01/2025 12:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Newham, London, City of London, Hammersmith, Southwark, Croydon, Hackney, Ilford, Paddington, Redhill, Waltham Forest, Bromley, Hampstead, City of Westminster and Bexleyheath.

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City Problem Type Report Time
United KingdomNewham Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    Cont… @virginhelp @virginmedia What can be so difficult that a COMPETENT team of engineers can’t fix in these days. The fact is we believe that virgin are a team of incompetents and the time has come for us all to leave Virgin. You are a disgrace.

  • ValerieLondon18 Valerie 🇮🇪 (@ValerieLondon18) reported from Epsom and Ewell District, England

    @virginmedia Couldn't use my phone so couldn't call you. I tried from hotel landline to your so-called help numbers to no avail. All others in a group of 40 people did fine cause weren't using Virgin. Not ideal to have single female abroad no phone, no maps, can't call cab etc. Last century

  • ByTinni Handmade by Tinni (@ByTinni) reported from Ilford, England

    @virginmedia Yes. Off course. No help.

  • sharlewis58 Shar 💙 #IStandWithUkraine (@sharlewis58) reported from Hackney, England

    @virginmedia the tv connection has had a fault since 8th June. You are "working on it", & each day checking status the date to fix is moved further away. You do not refund for lack of service why is that? And text updates are not received. And its STILL not working.

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    cont/- Every 2/3 hours you say that it is going to be fixed within three or four hours. It has not. We could not give a **** about £8 compensation per day. You are costing us thousands of pounds in lost revenue for those of us working from home. More @virginhelp @virginmedia

  • YingHuiThe YingHuiThe (@YingHuiThe) reported from Paddington, England

    @simonlevans @virginmedia You seem to have an inordinate amount of trouble. ZEN agree supposed to be good. I'm with BT , no trouble.

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia As I have already told you-the service checker simply, and probably purposely, give us a fixed time of 4/5 hours after any time you look at it. In short virgin are just “moving goal posts“. Why are you unable to tell 100s of your subscribers what the problem is. Is it laziness?

  • sofiahayat Sofia Hayat (@sofiahayat) reported from Wandsworth, England

    Just got ready to workout isung my EMS suit as I can't stand on my feet fir excersize after my operation. BOOM!! suit doesn't work because I have no I telnet fir over a week!!! @virginmedia and they are charging me to leave them

  • joshuamasters_ Joshua Masters🎥 (@joshuamasters_) reported from Lambeth, England

    @virginmedia hub still down in SW8 region. Box and hub are on. Ran tests everything fine. Can see WiFi to connect to, but not devices can connect. This started after last nights midnight update it seems.

  • HargraveInc James Hargrave (@HargraveInc) reported from Merton, England

    @virginmedia Yes. The router has been going down completely. I checked that link and it said "intermittent issues"

  • AneeshVarma Aneesh Varma (@AneeshVarma) reported from Bromley, England

    @virginmedia — is there a number for existing (long term) customers to call to talk to a human about an issue? #support

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @virginmedia Your bland response is no different to the info being said on your website. Rather than tell everyone that the fix will be ready in a few hours (as you have done for the past three days), why not tell us what the problem is and stop giving us false hopes. Your response please.

  • MrCADwiz Everest, Sam (@MrCADwiz) reported from Bromley, England

    @virginmedia sort out your pissing Internet. The status checker says there's no problem but it's going on and off constantly. Resulting in me missing the England rugby. Why are we paying for **** that doesn't work

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @LPNevin @virginmedia I have the same problem, lost access to my email account

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported from Sutton at Hone, England

    @virginmedia I tried again today. After faffing with phone, then faulty website, and back to phone, I eventually found a very helpful assistant who managed to convince me to stay; happily. It was close though, as much room for improvement. Please sort out your customer services & website.

  • lucyfrancis_tri lucy francis (@lucyfrancis_tri) reported from Camden Town, England

    @virginmedia I sent you the screengrab, it says “your mailbox is not available at the moment”. Can you confirm what the issue is with your mail server?

  • KristianLommi Kristian Lommi (@KristianLommi) reported from Bromley, England

    @virginmedia Just been cut off for a second time this afternoon. Fantastic customer service offered my virgin media. Can someone please get in contact with me ASAP.

  • Weaverfooty14 Michael James Weaver (@Weaverfooty14) reported from London, England

    @virginmedia recently joined virgin for broadband and it isn't cheap its amazing when it works but every night recently it has gone down and when you check the app it says engineers are working on resolving an issue is there a update with this please as its so frustrating

  • DuarteMendonca Duarte Mendonça (@DuarteMendonca) reported from Hammersmith, England

    @virginmedia having massive issues with billing and tried over 5 times to sort this over the phone. Most times someone will hang up and not call back making me have to call again, wait for 30m, tell the whole story again. Need to speak to an actual human at a store. Suggestions?

  • guydorrell1 Guy Dorrell (@guydorrell1) reported from Wandsworth, England

    So @virginmedia we’re without wifi YET AGAIN, sometimes it’s been for as long as a week. Your service is a disgrace & I’ll be delighted to ditch you asap. Service to be resumed at 11.59 pm isn’t good enough. 7 or 8 times this year. I’ll be sure to post this on Nextdoor #bye 👋

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JTPPlays JTP (@JTPPlays) reported

    @virginmedia we have your internet at 100mbps but for 10 of the last 11 days we haven't gotten above 30mbps, my brothers a streamer and its been so bad he's lost 3 days of pay. We were told if it goes below 52mbps for 3+ consecutive days we should be compensated in someway.

  • pingu555111 James Robinson (@pingu555111) reported

    @NoodleTestament @virginmedia I'm from Barnsley same problem told me if the issue persist to call them

  • DanielLaw99 Daniel (@DanielLaw99) reported

    @virginmedia Eurosport 2 picture keeps breaking up. All other channels are working fine. Is there a wider problem with it on Virgin Media?

  • IngridAart Ingrid Anderson Artist (@IngridAart) reported

    @virginmedia This is not helpful. My father does not use Twitter and you are making no effort to advise on how to leave your company. Disgraceful service!

  • NigelBak3r Nigel Baker (@NigelBak3r) reported

    @virginmedia So you only pay compensation after 2 days, which means I have to pay for 2 days service which I have not had. Compensation should be paid from day 1. The money I pay you covers everyday so the service you provide should cover everyday, or maybe I should withhold 2 days payment.

  • TheAmberHope AmberHope (@TheAmberHope) reported

    @virginmedia @virginhelp It's not your problem, Rogers should be paying for the data I've had to use thanks to your service for the last 3 days.

  • AshleyPearson91 Ashley Pearson (@AshleyPearson91) reported

    @virginmedia Brand new customer as we have bought our first home together, was looking through the broadband and Tv bundles but when we refreshed they all disappeared. We rang up and couldn’t communicate with the guy on the phone at all.

  • carljohnstone88 Carl Stone (@carljohnstone88) reported

    @virginmedia Shall I assume you don't know the answer and just cross my fingers it works out? If VM do need to send the consent they haven't done so despite weeks of requesting to and providing my neighbours email address (who is also a VM customer)

  • ashhol14 Natasha Holbrook (@ashhol14) reported

    @virginmedia this is the 8th time! since getting virgin in april, that i’ve been left with no wifi. considering i work from home and this has happened every other time when i’m trying to work, is ridiculous. tried putting a complaint in, didn’t work. LET ME ******* CANCEL !!!!

  • UtdNutshell United in a Nutshell ^_____^ (@UtdNutshell) reported

    @teabellyjohnson Your name is never ever Virgin media. I don't care. He can continue being salty