Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Kingston upon Thames, London, Streatham, Waltham Forest, Newham, Croydon, Barking, Ilford, City of Westminster, Hampstead, Harringay, Paddington, Wembley and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Wi-fi | |
| City of London |
Internet | |
| Hackney |
Internet | |
| Kingston upon Thames |
Wi-fi | |
| London |
Wi-fi | |
| Streatham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Jason Carlin
(@jcarphotography) reported
from
Romford, England
@philsteer64 @virginmedia Ditto. Exact same issue
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Stuart & Sarah
(@the_tickners) reported
from
Bromley, England
@virginmedia ridiculous disgusting service, had problems all week, had engineer booked between 4-7pm today, been waiting 3hrs and nothing. Called virgin and India told me there is an outage in area and therefore have cancelled engineer but not told anyone! No reports on web 🤬
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really
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Laura Mata Lobelle
(@LauraLobelle) reported
from
Islington, England
@virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly
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Wayne Sumner
(@bexhoops) reported
from
Crayford, England
@rajeevdatta @RuislipR @virginmedia My problem is...I live right at the furthest point from the bt exchange so by the Time it gets to me it’s as slow as hell..that’s why I went virgin...expensive
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Rupa Grahame
(@RupaG) reported
from
Merton, England
@virginmedia Yes it looks like there is a problem in the area. Frustrating. Thanks.
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Deano
(@deanspread) reported
from
Kensington, England
@virginmedia just paid £14 for a film off media store but it just won’t load. Absolute joke of a service
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring
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The Chief
(@AndyGixxer46) reported
from
Bexleyheath, England
@virginmedia I've been waiting 6 months for a reply to a complaint can you get someone to call me ASAP.
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Stefan ANASTASESCU
(@StefanANASTASE3) reported
from
Bromley, England
@virginmedia hi , have been trying to contact you for the last month. Each time been waiting for 25-30 minutes with no answer. Today after 10min someone answered but said cannot access my account. When I insisted she needed to make a note she cut me off. Awful!
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angela b
(@angelab2711) reported
from
Islington, England
@virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area
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The Chief
(@AndyGixxer46) reported
from
Bromley, England
@virginmedia The complaint was about my address in the first place, I was advised you didn't have any forwarding address for me now your saying you have multiple.
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia internet gone down IG2 area again, no signal being received, and no one answering phone for help in India 🇮🇳 , please re-boot servers, thanks
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Hugh Scantlebury
(@HDPMS) reported
from
Kingston upon Thames, England
@virginmedia Engineer on site. No signal for the “little” channels E4, Channel 5 etc. (others are OK) so he’s in the pit in the street. Presumably therefore not just us....
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Regalo London
(@RegaloLondon) reported
from
Merton, England
@virginmedia can you update me pls My broadband and Tivo is not working CR4 postcode #mitcham #merton #internetdown
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.
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Marko Grdosic
(@markogrdosic) reported
from
Islington, England
.@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!
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Stefan ANASTASESCU
(@StefanANASTASE3) reported
from
Bromley, England
@virginmedia Hi it’s with Media. Need to cancel subscription to Sky Premier channels and that requires 30day notice, which I haven’t been able to do for the last 30days...and it keeps rolling into another month and so on...
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angela b
(@angelab2711) reported
from
Islington, England
@virginmedia Service has literally just been restored so I'm guessing it was just an outage
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anne hill
(@gorgeousuk) reported
from
London, England
@virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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AIan GauIt
(@AlanGault1) reported
@bouncingworm @virginmedia I told them to cancel my contact if I couldn’t speak to someone in the UK. Just like magic I was through to a person in the UK within seconds who was very helpful. The person in the UK confirmed that their colleagues in the Philippines had made a mess of my contract.
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P 🍀
(@paulyc86) reported
@rab_147 @virginmedia 03454541111 i used that number last week and got through in minutes. Told the first guy i wanted to cancel, he put me through to another guy and ended up saving myself £40 a month eith the same package im on
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Irn Brutal
(@Irn_Brutal) reported
@virginmedia are con artists my daughter can use her phone because they but a block on it which means I can't contact her in an emergency they have the worst customer service I have ever meet when contract is up they won't get another penny off me
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bryan rees
(@briderman) reported
@virginmedia bristol bs9 and my speeds are ******* shot. Ping test 134ms WTF!!! 8MB DOWNLOAD. IM MEANT TO BE ON 500!!!
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darren sheldon
(@panther_daz) reported
@virginmedia had free sim card with tv cancelled over a year ago they never cancelled sim have tried to ring email whatsapp need a password he never had told they would send a letter with password on has not arrived so unable to cancel but still charging him refused to refund payments
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Kieran
(@_asdfghjkieran) reported
@virginmedia Good speeds and very low strength, constant disconnection, followed all guidance to reset, boost and help connection and nothing ever works… paying top of the line service and it’s just so inconsistent.
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Juls Ayling
(@AylingJulie) reported
@virginmedia Why when I try to message u through my virgin media app it comes up fail to connect retry and doesn't work never known a company to not have an email address no point calling as wait ages and prices are going up for the same terrible service seriously thinking of going elsewhere
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Nathan Young
(@npjy83) reported
@virginmedia Worst customer service on the planet. Tried to get Vault set up between Virgin Media and @O2 and the the VM advisor was trying to get me to purchase a new SIM card for £12 a month.
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yusuf chopdat
(@choppychopdat) reported
@virginmedia Don't that same issue
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Jamie
(@RunJamieHarper) reported
@UTV1987avfc @virginmedia Been with Sky over a decade and still pay for it at my Mums never had an issue. Nothing but shite from Virgin Media ever since I moved here lol