Virgin Media Outage Report in Beckenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, Hackney, Paddington, London, Southwark, City of Westminster, Tower Hamlets, Greater London, Poplar, Camden Town, Hampstead, Carshalton, Mitcham, Newham and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Hackney |
Internet | |
| Paddington |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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king elz 🪐
(@3lzantoinette) reported
from
Merton, England
one thing that #virginmedia really know how to do is giving their “sincere apologies” for whatever went wrong instead of actually fixing the problem, we don’t pay you each month to sincerely apologise to us for things you should be on point with 😭
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Mark Reddick
(@ChapterIV) reported
from
Banstead, England
@virginmedia stop letting visiting technicians tell customers they’ll rebook another visit 1st thing the following day. Just wasted half a day’s work waiting in to be told by VMCS they are coming Friday. Why not just send the customer an update via text? #VirginMedia
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Harry Bilbao
(@harrybilbao) reported
from
City of London, England
@virginmedia My mother lives next to Grenfell and she’s a bit paranoid her router and/or charger is overheating. Customer services aren’t taking her serious. What should I do? Besides unplugging the service?
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia There are your usual garbage explanations yes. Saying no fix for hours. Not good enough
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
I’m on a tariff rethink day. @virginmedia pretty poor as always even though operative on phone tried her best
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Lorrainebarrett1981@gmail.com
(@Lorrain00085752) reported
from
Eltham, England
@virginmedia Hi why cant we pay our bill over the phone the automatic system not working.
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Mark Reddick
(@ChapterIV) reported
from
Banstead, England
@virginmedia can you reply quicker than the call centre on a C219 network error. 2 calls and almost an hour on hold... online link no help. Go on, beat them at their own game!
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Mo-Mo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia down yet again. Where's the refund for all the hours lost with no WiFi connection?
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Edward Baran
(@edward_baran) reported
from
Kensington, England
Once again virgin media down in central London SW5. No television and no broadband #virginmedia #virginmediadown @virginmedia
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Gareth Maybank
(@Maybank1970) reported
from
Camberwell, England
@virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?
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James Loveridge
(@JLoveRage) reported
from
Islington, England
@virginmedia It's working now but was down for 12 hours
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
Why is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.
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Londonfoodster
(@narifahad) reported
from
Ealing, England
@virginmedia what is wrong with your service in W3 . Connection keeps dropping off every 30-45 min. Can't do our work peacefully.
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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✨💎Jules💎✨
(@juliecason) reported
from
Romford, England
@virginmedia both boxes saying error S101. No WiFi. Rubbish service. Thankfully out of contract so will be looking elsewhere. RM3 area.
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
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James Loveridge
(@JLoveRage) reported
from
Islington, England
Hey @virginmedia, the internet is down again, has been for 8 hours.
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Anthony Carlos
(@taunch) reported
from
Ealing, England
@mservicedeals The only features available with @virginmedia is a life of misery. Awful service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lorraine Jean Bush
(@LJBush) reported
All your replies are pre scripted. You never actually give an answer. JUST FIX WHAT WE'VE ALL BEEN PAYING VIRGIN MEDIA FOR FFS
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Ashley Webb
(@AshleyW11506164) reported
@virginmedia ive done well over 30 attempts to get in contact with virgin customer service via different phone call routes
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Karen Gannon
(@kazzab1966) reported
@virginmedia Done all tests , service is diabolocal
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The Man in the Middle
(@TheManintheMid6) reported
@virginmedia So I'm based in Glasgow which should mean I can even get your Gig1 service, yes?
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Ljmog95
(@_Ljmog95) reported
@virginmedia Or i mean you could just admit your the issue instead of blaming the customer all the time..
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amy
(@amythomas_xx) reported
@virginmedia Yes, I’ve done all that. We’ve been told there’s a problem in our area, but that’s been going on for three weeks now with no information of when it’s going to be fixed. Not helpful when we’re working (or trying) to work from home. How can I get more up to date info?
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M
(@MMMM44439) reported
@virginmedia can you DM me my internet still not working
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ResellerDenz
(@FromthebootUK) reported
@virginmedia hey virgin media. I have had 4 calls in the past 4 weeks from your call centre telling me “Virgin Media is the soul provider in your area when I tell the person I’m not interested and to take my details off your system they go silent and hang up. #VeryAnnoying
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Jay Kay
(@Kay16979767Jay) reported
@virginmedia We are paying £40 a month for WiFi that’s supposed to give speeds of 200mbps and our devices are hardly getting speeds of even 1mbps this is incredibly frustrating considering this is not the product we are paying for and it is so difficult to get in touch with any support 1/2
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Drew Kelly
(@drewster1001) reported
@virginmedia Not ideal. I spent all weekend changing the router around back to original and installing a new phone line myself to upstairs office. Still struggling getting WiFi signal there though to support VPN for Mrs’s work. The boosters are terrible. Still not had a call back from VMedia