Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Beckenham, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, London, Tadworth, Redhill, Croydon, Barking, City of Westminster, Newham, Hammersmith, Ilford, Southwark, Kingston upon Thames, Westminster Abbey, Brent, and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town
|
Total Blackout | 5 hours ago |
|
London
|
Internet | 7 hours ago |
|
Tadworth
|
Wi-fi | 7 hours ago |
|
London
|
Total Blackout | 8 hours ago |
|
Redhill
|
Internet | 8 hours ago |
|
Croydon
|
Internet | 8 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
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Stephen Champion (@Champs707007) reported from Wandsworth, England@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
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AJ (@appariciojunior) reported from East Ham, EnglandChecked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
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SA Punk (@michaelsamuels4) reported from Hackney, England@virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?
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Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England@virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”
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Pippa Crowther (@getpipfit) reported from Sutton at Hone, England@virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE
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Jason Starman QBE 💙 (@starmanuk) reported from London, England@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
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Muloongo Muchelemba (@muloongo) reported from Kensington, England@virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia
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Mike Fuller (@ninepine) reported from Banstead, England@YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.
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Beth (@bethcanadian) reported from Lambeth, England@virginmedia I came home to it working so whatever you did to fix it, thank you!
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Mike Fuller (@ninepine) reported from Banstead, England@virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia
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(An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England@virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.
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Mary (@SandraS80775853) reported from London, England@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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Lusitano71 (@Lisboadolphin71) reported from Camden Town, England@virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!
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Rana Rahman (@ranaraptor) reported from Wandsworth, England@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Qio DeGrate (@QioDeGrate) reported@virginmedia You call 9 months of a service I was barely able to use a fault? A fault is a technical issue you fix. Not 9 months of nearly half a service while I pay full price. Imagine if I signed up and said I can’t guarantee the money, would you accept that? Frauds
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JJB 💙 (@jaynej_b) reported@virginmedia @virginmedia #virginmedia And what about our resumption of service??!! Are you still avoiding confirmation of resolution?! We have lives and incomes that depend upon your service. This is an unacceptable situation. Please advise urgently.
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Daydreamer (@Alright1973) reported@sarapascoe @VirginActiveUK That's brought unpleasant flashbacks of trying to cancel a Virgin Media contract.
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Sandy 🏳️🌈🏴🇬🇧🇪🇺🌍☮️ (@SandyMcWatson) reported@virginmedia 1/2 - Yup. It's super fast if, IF, I'm in the same room as the router. In bed, which is... I'd say... maybe 15 feet from the router... I have to use my phone's mobile data to do anything. I've always felt I should've been getting my 'services' cheaper as I don't get full service.
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Sandy 🏳️🌈🏴🇬🇧🇪🇺🌍☮️ (@SandyMcWatson) reported@virginmedia 2/2 - This has been going on for YEARS. I've never been offered a solution OR a price reduction. If no resolution can be found this time, I'll be seeking another provider at renewal time. Think it's been going on long enough now.
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Crofty2010 Gaming (@crofty2010_g) reported@virginmedia I AM NOT UNPLUGGING MY DAMN WIFI ANYMORE TODAY! 15 TIMES IT HAS NOW BEEN PUT INTO A RESTART AND STILL GETTING LESS THAN 29MB INTERNET! CANT COMPLAIN BECAUSE YOUR RIDDUCULOUS AUTOMATIC BOT WILL NOT PUT ME THROUGH TO ANYONE! THIS IS AN ABSOLUTE JOKE DISGUSTING SERVICE
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David Zwirn (@davidzwirn) reportedI have been in new business sales for 30 years and I have never experienced such a bad ordering process than @virginmedia - what a total disaster
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MF MBK #BLM🌐 (@MGaming127) reported@virginmedia just texted it useless as i expected still no help still no wifi still no solutions
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Tina Brandon (@TinaJBrandon) reported@virginmedia This is not working is it and it's getting a little more than frustrating. Opt.1 then goes to put in your virgin account number or your virgin home phone number - I don't have a Virgin account or home phone number.
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Justin Brett (@thejustinbrett) reported@virginmedia I wouldn’t mind if it was occasional, but this is becoming very regular, and your service is expensive.