Virgin Media outages and service status in Beckenham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 1 outage signal in the last 24 hours around Beckenham, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 8, 4:50 PM GMT+1.
- Internet (69%)
- Wi-fi (15%)
- Total Blackout (8%)
- TV (8%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Beckenham, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Croydon, Wandsworth, City of London, Hackney, Dagenham, City of Westminster, Ilford, Wembley, Poplar, Southwark, Newham, Orpington, and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 minutes ago |
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Internet | 1 hour ago |
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Internet | 1 hour ago |
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Wi-fi | 2 hours ago |
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Internet | 2 hours ago |
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Internet | 4 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Reza Ali Malik (@rezaalimalik) reported from Croydon, England@virginmedia pick up the phone. Or reply to my messages on your app or SMS service. This is insane!
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Michelle Sanders 🗺🌴 (@mxchelleex) reported from Kingston upon Thames, England@virginmedia please fix the WiFi, it’s been a week now & we’re all 3rd year uni students 😭
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matt coyde (@CoydeMatt) reported from Kingston upon Thames, England@virginmedia Maybe they could fix the broadband in my area whilst they are at it
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Reza Ali Malik (@rezaalimalik) reported from Croydon, England@virginmedia I’ve been with your service for just over 24hrs and still no internet connection. This must resolved before the end of the week.
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Boris (@gradinho97) reported from Kingston upon Thames, EnglandWell done @virginmedia! No internet for 38 hours and no improvement in sight. “Our engineers are working on the lines” my arse. You’ll loose a customer 👍🏼
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michelle stone (@mich1749) reported from Merton, England@virginmedia I am a new customer supposed to be installed today and already somebody not doing there job! Would like someone to contact me please
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@dorsetmartin (@dorsetmartin1) reported from Croydon, England@virginmedia No problem. All seems good at the moment.
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Reza Ali Malik (@rezaalimalik) reported from Croydon, England@virginmedia No fault in the area according to the link. Same as yesterday. There is an issue either with the line from the green box to the house or the hub or the configuartion of the hub not being able to receive any internet connection since it was first plugged in yesterday afternoon.
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Lloyd Child (@islingtonlloyd) reported from Islington, EnglandMy @virginmedia V6 box must be broken, it's suggesting I record the Michael MacIntyre show. WTFlip #MichaelMcIntyresBigShow
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Windmill Flowers (@MaryWindmill) reported from Lambeth, EnglandVirgin Media horrendous service and ridiculous methods when they attempt to resolve customer complaint
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michelle stone (@mich1749) reported from Merton, England@virginmedia No one could help me so I cancelled! I give up
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Mikey Schmikey 🏴 🏳️🌈 🇪🇺 (@mikeyplewis) reported from Islington, England@moocowuk @virginmedia I’ve never lived anywhere that they’ve cabled up :/
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Ari Gork (@arigork) reported from City of London, EnglandMorning @virginmedia, not sure if you aware but #BelsizeParkStation @TfL has a WiFi signal but no internet access over the last few days.
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Reza Ali Malik (@rezaalimalik) reported from Croydon, England@virginmedia Ok, thank you, I have a kind suggestion: Instead of me spending another 8hr shift calling (spending more money on charged calls), messaging, SMSing & tweeting #virginmedia Could you please send out an engineer to diagnose and solve the problem of #nointernet Thanks
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@dorsetmartin (@dorsetmartin1) reported from Croydon, England@virginmedia I couldn’t wait on the phone. You were working in our area today but we still have an issue. Really annoying buzzing sound from tv
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Phil Swallow Photography (@philswallowpics) reported from Croydon, England@vmbusiness Virgin Media outage in my area for 5 hours, fix due in another 7 hours. Staff on the phone are hopeless. Need to do better guys, I’m running a business here
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Debbie Wood (@sadielady1969) reported from Bromley, England@virginmedia I thought that might be the case. It’s a shame as some people might not realise what’s going on and give all the info. Horrible people 😡 thanks for your help today
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Windmill Flowers (@MaryWindmill) reported from Lambeth, England@virginmedia Interesting how quickly a response is given once placed on Twitter. Being told you will be called back and this does not happen only after chasing and then ridiculous question about compensation and stupid language such as deadlock.
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Nicole Mezzasalma (@Nica) reported from Croydon, EnglandYesterday’s @virginmedia broadband outage was a short one, but the connection is down again now...
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Reza Ali Malik (@rezaalimalik) reported from Croydon, England@virginmedia this has been a second night without answers or solutions. I’m a new customer whose kit arrived yesterday and I have no internet. Tomorrow morning 8am, will try again, this needs to be resolved asap. @richardbranson help a brother out. #internetdown #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Drew #KroenkeOut #ArtetaOut (@Andrew70265613) reported@virginmedia The problem is the constant disconnection, not the speed. Almost every single day of the week Virgin will go down. Now you want a £240 early disconnection fee. Im not going to give up on this. Even if it means contacting you via every social media platform. This is a joke.
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Caroline 🌧 (@CazzEtherington) reported@virginmedia Hi, WiFi is very patchy today. Do you know if there any reported issues in Darlington DL3?
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Ian Johnson (@ianjohnson1965) reported@hildreth_roger @jbanningww1 @virginmedia I can only agree Roger, customer service nightmare 😳
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mechanicalhound (@mechanicalhoun5) reported@virginmedia So it’s now been 6 weeks without internet that you said you would set up @virginmedia I rang your “customer service” yesterday and was told the outside works to install wires would happens yesterday 1/
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Barnesy 🏴⚽️🏉🏏🥊⛳️🏌🏻♂️ (@BarnesymMartin) reportedGood morning @virginmedia so it is fight me for Anthony Joshua. If I pay for the pay-per-view event. Will I get the undercard this time because the last time I paid for a Joshua fight the service you provided was damn right out of order #JoshuaUsyk @EddieHearn
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Drew #KroenkeOut #ArtetaOut (@Andrew70265613) reported@virginmedia @petetong @Carl_Cox Horrifically awful service, need to be contacted, been on the phone for 1 hour, put through various people - JUST WANT TO CANCEL MY CONTRACT. NOT PAYING £240 WHEN YOU CANT PROVIDE AN ACTUAL RELIABLE INTERNET CONNECTION. IM NOT GOIG AWAY.
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Lee Marlow (@LM_Marlow) reported@virginmedia hello - no Virgin tv at all today in Le67. Can’t log in to my account because I’m not “the primary account holder” (I am the primary account holder) This happens every month with your broadband - I hope it’s not going to start with the tv service, too.
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justin macleod (@justinmacleod) reported@virginmedia why do you think it’s acceptable in an age where we are all working from home, to decide to in your words make updates to the network from 9am - 3pm. Why couldnt the upgrade be done at night to lessen the disruption
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Marketing Pro (@MarPro_UK) reported@virginmedia Yes, but married, same address, there's no data issue there. It's just an excuse.
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thom (@u02th4) reported@virginmedia hi im expecting a virgin sim but cant login to check as ive got the sim yet can u send the link for the tracking