Virgin Media outages and service status in Beckenham, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Beckenham, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 13, 10:35 PM GMT+1.
- Internet (68%)
- Wi-fi (16%)
- Total Blackout (7%)
- E-mail (5%)
- TV (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Beckenham, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, City of London, Mitcham, Bromley, City of Westminster, Poplar, Orpington, Welling, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 hours ago |
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Internet | 15 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
10 recent signals
5 recent signals
4 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Miss Toppin (@Miss_Toppin) reported from Croydon, England@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
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Declan Higgins ☘ (@declan1968) reported from Southwark, England@virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”
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Mark 🌈🏳️🌈 (@markselondon) reported from Blackheath, England@ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.
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Illy Mus 💙 (@illymus) reported from Camberwell, England@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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Jenny (@jennymelmo) reported from Merton, England@virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M
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marksonofjohn (@marksonofjohn) reported from Camberwell, England@virginmedia Hi No broadband service in CB113HG Can you please tell me what the issue is.
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Kay Bak (@kaybaka) reported from Camberwell, England@Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!
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🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England@virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and ‘fix’ it again. It’s a shame because you guys really don’t care. Since June my internet has been on and off like this
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Mrs R (@KateRenton) reported from Merton, England@Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??
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A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
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Befitat50 (@befitat50) reported from Lambeth, England@virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..
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Miss Toppin (@Miss_Toppin) reported from Croydon, EnglandDear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandTime to ditch @vmbusiness I think, unreliable service & weak support
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Kerry Vaughan (@Boubs1985) reported from Addington, EnglandAint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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🔰 Brooks 🔰 (@AntonBrooksAMB) reported from Merton, England@Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat
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Nick Tippett (@nicktippett) reported from Croydon, England@virginmedia Pre install was yesterday with technician linking my house to virgin and ever since I've had no Internet from my current provider. spoke with pre install last night, and today, total of 4 handlers then cust. Service with no resolution and nobody wanting to deal with it now!
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Mr Wookie aka Cliff (@DogAteMyWookie) reported from Croydon, EnglandHey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jambo (@The_real_Jambo_) reported@virginmedia Had no TV service since Monday, not going to be able to watch the Scotland tonight, I am beyond angry. Everytime I try to book an engineer visit I am told to wait 24hrs, its been 6 days.
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Andy T (@andrewtalbot72) reported@virginmedia @gblondon1 Good luck with that….!!! I did the same 18 months ago… after 4 months of Virgin messing up my bills I moved back to @skytv The call centres are simply the worst I’ve ever encountered A much better service imo…
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Bill Payer (@BillPayerq4) reported@virginmedia why is it every time we get a bit of heavy rain, the broadband goes down?
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paul wilson (@PaulWilson7785) reported@virginmedia sort out your crap service
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Jason ferguson (@Jasonrfc90) reported@virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company
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Norfolk1850. 🏴☠️ (@BroadlandPirate) reported@gblondon1 @skytv @virginmedia Same with the AA. Stay with them & your payment doubles. Moved to the RAC as new customer. Next year I'll move back to the AA as a new customer.
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Benj (@BenjoPompey) reportedAnyone know here work for Virgin media and fancies a new customer depending on what deals you can get me…. I’ve worked out sky customer service is about as much use as a cardboard window in a hurricane…
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🏴🇬🇧 SMITHY 🇬🇧🏴 (@LeeSmit35077313) reported@gblondon1 @skytv @virginmedia I changed to virgin once. Lasted 6 months. They charged me for services I didn’t ask for or use took bigger payments than they should have and not one person on the phone spoke clear enough English for you to understand. Absolute **** show of a company
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Jason ferguson (@Jasonrfc90) reported@gblondon1 @skytv @virginmedia Virgin media dont give a damn about loyalty either
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𝐀𝐥𝐝𝐢 𝐒𝐦𝐚𝐥𝐝𝐢🗨 (@aldismaldi) reported@virginmedia @gblondon1 Until you get problems with the box and they treat you appallingly!!