Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ilford, Hackney, Hammersmith, Southwark, Camden Town, Romford, Mitcham, Redhill, Harringay, Waltham Forest, City of London, Croydon, Newham and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| Hackney |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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H a n n a h
(@HanHan1) reported
from
Bromley, England
What is the point of having @virginmedia when the Internet NEVER works and when you mention it no one helps! What am I even paying for 😡
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia sadly broken in sw17 too...
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Billie Ing
(@BillieIng) reported
from
Lambeth, England
@virginmedia It won’t let me. That’s the issue
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@AyoCaesar Problem is that Sky have no control over it, because its actually owned by Openreach. They own the lines for all providers, apart from obviously Virgin Media.
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Steve Day 🏳️🌈
(@pubby) reported
from
Epsom and Ewell District, England
Given how badly BT’s share price has fared over the last few years, this might not be too unrealistic. There doesn’t seem to be much money in fixed telecoms at the moment. We@could have a Network Rail of broadband. Except there is also the Virgin Media fibre network.
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
dear @virginmedia your internet connectivity is broken.
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
The first thing I have to do when I come home is time WiFi off on my phone cos @virginmedia is soooooo bad.
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Eran Edry
(@EranE1980) reported
from
Camden Town, England
Hi @virginmedia . Since 5pm I've probably had a total of 3min of working internet in the flat - where I work. Full time. I'm aware there's an ongoing problem in the area (N19 5HY) but the fact is I have lost hours of work over this and I'm not happy. Awaiting your reply. Thanks
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davep
(@g_davep) reported
from
Croydon, England
@virginmedia #sw16 #broadband poor service can you confirm if you have resumed normal service the broadband is down since yesterday sw16 4sd
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia And if the issue is more@complex than originally thought, I should be informed and not keep having to waste even more time chasing information from you. It’s really not good enough.
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@virginmedia We know of an issue in your area that results in loss of service [...] you may be eligible for bill credit if your service isn't restored within two full working days.” I don’t know about bill credit but I massively need to work from home today.
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia Yep it’s broken in my area. Might get a fix tonight. Perhaps
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Billie Ing
(@BillieIng) reported
from
Lambeth, England
@virginmedia Broadband fixed - but still can’t get into my account. I joined you in August and it’s still not resolved... have tried phone, Twitter, text, asked the engineer f2f - no one can help
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!
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liz mcdonnell
(@lizmcdonnell1) reported
from
Lambeth, England
@virginmedia are there problems in the Sw17 area
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Michael (Burt)
(@MichaeloooDavey) reported
from
Romford, England
@virginmedia hello, Internet is dropping out a lot down RM124EY Can you check what is happening please :) TY
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Rory Cellan-Jones
(@ruskin147) reported
from
Lambeth, England
Labour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?
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Paul Kinlan🍀Sighthill Emerald Flag Bearer🍀
(@KinlanPaul) reported
@virginmedia I need to speak to a UK based help team regarding the restrictions on an account ... Spent the last 10 days trying to get this sorted . . No TV or broadband in a vulnerable persons household!!! Please follow so I can forward the details
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Emma Sullivan
(@emmalsullivan85) reported
@virginmedia Yup have done this a million times before and yet WiFi is still terrible. I have to turn it off my phone even when sat a metre away just to be able to get some form of Internet
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Ade of Spades ♠️🇯🇲
(@ade5star) reported
@virginmedia I was told between Christmas and New year it was an issue identified in the area from the 17th Dec that would be rectified by the 4th Jan. I have had issues since the 26th Nov up until now and still nothing has changed. Gradually gotten worse 🤔
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Becky
(@1986Rjm) reported
@virginmedia I understand Covid is a trying time for everyone, however, constant issues from your internet adds to this, making working from home/home schooling incredibly difficult. I just need to speak to someone without been fobbed off! Why is this so hard?! #virginmediahelp!
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simon arnold
(@simonarnold73) reported
@virginmedia Thanks for getting back to me. My wifi speed is slow. I'm on the M350 pack with which you guarantee at least 181 mbps yet i'm struggling to get 30 or 40. We do have a lot of items connected most of the time but this is why we pay for your best advertised pack.
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simon arnold
(@simonarnold73) reported
@virginmedia @TwoPoundPunt I've got to agree with two pound punt. Nightmare to get in touch with. You tell us not to ring except in an emergency yet you have no email address and we can't DM you on either twitter or Facebook.
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Connor aka. Cubb.
(@IamCubbae) reported
@ayresie__ @virginmedia Check your bitrate and make sure your pc specs are up to date any software that needs updating or try reinstalling your obs.. everyone who lags immediately assumes internet issues but it could be internal problems on the pc double check over every thing and then try again. P.s gl
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ochaye😜
(@badassscotsman) reported
@virginmedia No because I don't see why I have to pay for something that is not my problem. I got a new modem because they said the old one would be the problem. Now I have the new one the signal is still poor for 200mb. Still have the same problem as before.
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Dean Isherwood
(@Deanish1) reported
@virginmedia Yes sorted now but still really poor that your systems can’t detect a fault until 8 hours later. Not the first time the service has gone down recently