Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Beckenham, England
The most recent Virgin Media outage reports came from the following cities: Orpington, Southwark, Poplar, London, Ilford, City of London, Hackney, Hammersmith, Ashtead, Wembley, Camden Town, Tadworth, Redhill, Croydon, and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington
|
Internet | 48 minutes ago |
|
Southwark
|
Internet | 2 hours ago |
|
Poplar
|
Internet | 3 hours ago |
|
London
|
Internet | 4 hours ago |
|
Ilford
|
Internet | 4 hours ago |
|
London
|
4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, England@virginmedia We are still waiting for the customer service call that was coming at 8am.
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John Pritchard (@JohnPeeOfficial) reported from Merton, England@virginmedia goes down more than a brothel worker
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Malinda Thotiwilage Esq. 🇱🇰🇬🇧 (@MAL_T7) reported from Merton, England@xalzias @virginmedia There’s more people out there looking for jobs. People who doesn’t enjoy their jobs should find something else they like. I’m glad you have moved on. I need support or assistance from @virginmedia nothing less nothing more.
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Matheus na Casa (@maffff) reported from Lambeth, England@ayyreus @JayyyLFC_ @AllOutTHFC Virgin media just gone down for me...
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Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England@virginmedia what a 🤬cheek 45 mins on the line and you disconnect me DISCONNECT MY SERVICE ASAP . I’m ******* fuming how dare you..! I am no way paying 2 bills for a service that should have been disconnected
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Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England@virginmedia I’m extremely disappointed with the service this is why I left or thought I had only to find out my service was never cancelled instead upgraded and I’m still being bill.on the phone now 30mins
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ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England@virginmedia phone line been down since early afternoon, possibly longer. Recording & account message both always saying engineer is on site to fix the problem. I hope that site is Virgin phone line storage as no one has contacted me or turned up to look at this.
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Malinda Thotiwilage Esq. 🇱🇰🇬🇧 (@MAL_T7) reported from Merton, EnglandShocking customer service experience from @virginmedia need to find the legality of coming out of contract which was started last month. Scott/Chris you guys need some serious training on customer service over the phone.
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, England@virginmedia My partner did. Two hours later after the auto response still nothing. Evidently different sections of your company do not talk to each other, your system is broken, and for the amount we spend on broadband it's frankly unacceptable.
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Gareth Keen (@gareth_keen_80) reported from Bexleyheath, England@virginmedia @grimegran Would be great if your service could stay connected, drops out numerous times every day
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Channy (@walshChanny) reported from London, England@virginmedia after changing to the cheapest package I received the biggest bill ever for international calls. Trying to resolve the problem is impossible. Please explain how to do it!
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, England@virginmedia Also, yesterday you told us that there had been service issues in our postcode since beginning of April. You forgot to mention this when selling a contract to us with allegedly faster speeds, which apparently can't exist.
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linda holmes (@pussinpjs1) reported from London, EnglandNo access to the Internet @virginmedia anyone else having problems
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, England@robertgilbert86 @virginmedia Hm, ok. Today has been a nightmare. Bf listening to hold music for an hour, lied to about when a technician was coming, then he was aggressive and both he & customer services then seemed to be gaslighting.
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, England@virginmedia If anyone is there, your Kafkaesque hellhole of a website is like the labyrinth in The Shining. It just sending a user back to sign in, even though we are, and that's after thirty minutes trying to change the password. You are abysmal.
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Richard Portman (@richardjportman) reported from Eltham, EnglandDamn it. My @virginmedia broadband connection has seemingly been put on furlough. (Difference being, I’m paying 100% for it).
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Daniel W (@damawa42) reported from Camden Town, England@virginmedia But your SMS team either a) never respond or b) refuse to help me specifically because they say there are outstanding issues. So, through a combination of a) and b), you never look at my issue. Because there's either always a wider issue, OR you ignore me. Utterly unhelpful.
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Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England@virginmedia I’m on the phone again let me see what will happen this is disgusting.. I do not want your service as I’ve said previously I changed providers . Disconnect my service NOW..!
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Stephen Hance (@StephenHance1) reported from Lambeth, England@virginmedia we have been waiting for an engineer to fix broadband all week. Texted you, used online chat, no replies. Please get in touch.
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WILL JÆNNINGS-13 (@willjennings80) reported from Lambeth, EnglandHi @virginmedia. You were meant to phone us at 8am today. Just like your service guy was supposed to turn up 12-4 yesterday, but instead turned up at 7, hadn't been told what the issue was, got aggressive & drove off. You are appalling.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Terry (@BradBterry) reported@virginmedia Yes, they explained it’s not their problem and have taken £186.08 from me. I’m astonished that @virginmedia treat people in this way. I would have happily kept the service if it could have been provided. Disgusted to say the least.
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Jonathan Milner (@JonMilner94) reported@virginmedia I honestly don't recall unless I forgot to write it down in which case is there a way for me to find this out? I signed up through compare the market that then sent me to the virgin website
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PLWireless (@PlWireless) reported@virginmedia How about you find out which drop off point is wrong in your system and fix it? How about you have a call centre that doesn't require an hour of my time to get through? These 2 alone have cost me more than your 40 quid non return fee. But you won't fix these things will you?
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Delgirls (@DelGir1s) reported@virginmedia Thank you tried that but just chatbots exactly same as your online service just full of robots and telephone Is hours waiting around for then to be disconnected from the queue! Paid for a service I didn’t receive but I bet Virgin be quick enough to contact if I stopped paying!!
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Jody Green (@jody_green76) reported@virginmedia Today I called and someone else couldn’t help and now waiting for my 3rd Callback but no idea when that will be.
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Kevin (@inmonopinion) reported@virginmedia How do you suggest I get resolution to a problem that’s lasted months and does not seem to get anywhere near to resolution. I’ve rang 50 times with no joy..you have my account number if you look you’ll see the myriad of problems, you also have my number, if you care show it!
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Ann.derwin20@gmail.com (@ADerwin20) reportedHi Virginia media, can someone please phone me in relation to a complaint, I've been 2 months trying to resolve, I'm still being charged for a mobi planet premium number scam and cannot get anyone from virgin media to contact me. Thank you
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Triiicki (@Triiicki_) reported@virginmedia No problem! Any chance I could get my internet back on now? :)
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TiKnee Tears (@Ti_Knee) reported@aermachipips @virginmedia I’m still waiting , a month on , to receive ANY help in obtaining a basic service I am paying through the nose for
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Jonathan Milner (@JonMilner94) reported@virginmedia Yes I am and would appreciate this getting sorted as soon as possible. I tried speaking to someone earlier but they asked for my secure password when ringing virgin yet I was never asked to set up a secure code when creating my account so may need to fix that too.