Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Beckenham, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Southwark, City of Westminster, Kingston upon Thames, Westminster Abbey, Croydon, Brent, Camden Town, Hackney, Caterham, Islington, Paddington, Waltham Forest, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 35 minutes ago |
|
Hammersmith
|
Wi-fi | 45 minutes ago |
|
London
|
Internet | 1 hour ago |
|
Hammersmith
|
Total Blackout | 1 hour ago |
|
London
|
Total Blackout | 1 hour ago |
|
London
|
Internet | 1 hour ago |
Community Discussion
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Al of hereford (@al_hereford) reported from Kensington, England@virginmedia Thank you. A call centre would have saved pain and a chat line that works would have also sufficed. Failing that a status page that works would have have helped. I still need to terminate the agreement as we are leaving the flat. No online form. Can you send me one or a link.
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Kieran (@kbray68) reported from Ealing, England@virginmedia thx got it back for 30mins now down again😡
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THEWHITLAM (@THEWHITLAM) reported from Lambeth, England@MTMmgmt @virginmedia @Ofcom I was able to log in, I saw that my area has a problem ( postcode entry) and then I registered for compensation . May be worth 27p
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devanHD (@devanHD) reported from Lambeth, England@virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!
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silverfox🐺 (@PeeWeeMFC75) reported from Camberwell, England@Caroline_Day @virginmedia The whole of London is down
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Ami Kotecha (@amikotecha) reported from Ealing, England@virginmedia terrible customer service time and time again! No broadband connection, no one to speak to and a broken customer service website! A shambolic response to customers! #ukdataservices #broadband #ukbroadband #virginmediadown #CustomerExperience
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Craigy B (@CraigyBEsq) reported from Wandsworth, EnglandBeen with @virginmedia 5 weeks & it’s been issue after issue & this is last straw. Service levels are appalling. contacted BT & coming to install Fibre & then it’s goodbye.
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Jason Best (@jason_best) reported from Camberwell, EnglandWhat's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭
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Robin L-S (@robskils) reported from Wandsworth, EnglandJust as I'm starting to think there's hope for humanity, I try calling @virginmedia customer services. Then I remember what a hopeless pile of sh1te modern life has become. #virginmedia #virginmediadown #virginbroadband
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Ben Howlett (@benhowlettuk) reported from London, EnglandExceedingly grumpy that I have chosen @virginmedia for my broadband - busy day of the year and my inet is down 🤬
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Neil Cole (@scroogio) reported from Camberwell, England@LucyFerman @virginmedia It was pretty much denial from their twitter account for the first two hours of the outage! Unbelievable they still only have a promo for an Avengers film on their main feed #virginmediadown @virginmedia
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liz mcdonnell (@lizmcdonnell1) reported from Lambeth, England@virginmedia can you at least give some response about your shocking service everything is down at mine tv internet etc with teenagers and work not fun
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Lynsey Shaw (@lynseyshaw_) reported from Wandsworth, England@virginmedia currently have no WiFi. Tired calling several times, told to call back. Finally got through to someone and they say their system is down and to call back in four hours. Meanwhile, we have no insternet and I am unable to work. Pls advise.
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Aaron Holloway-Nahum (@AaronHNahum) reported from Lambeth, EnglandFor the fourth time today since the lockdown @virginmedia have had a fault & we’re without WiFi. It was fixed for exactly one hour & has just gone out again. Pathetic service, really
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Jack Elkes (@JakElkes) reported from Hammersmith, England@virginmedia @SlimDD @virginmedia we’ve got an outage in Hammersmith too.
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Fergus Rose (@FergusRose) reported from Ealing, England@virginmedia it’s down again when will Internet come back
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Graham Stretch (@GrahamStretch) reported from Ealing, EnglandVirgin broadband from @virginmedia down since 9am in Ealing, West London - May we have a time estimate for when we can expect service to resume - trying to provide NHS clinical services to patients , please can we have an update.
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Emily Hough (@emhough1) reported from Wandsworth, EnglandWorking from home is a lot more challenging with @virginmedia - no internet all morning, online service checker not working. Time to change provider...
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Craigy B (@CraigyBEsq) reported from Wandsworth, England@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Hodges (@shintomac) reported@virginmedia …it’s come to this. I do hope the engineer will resolve the issue but having been told so many incorrect things by VirginMedia, I have to say that my confidence in the engineer’s visit resolving everything is very low
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Oscar Choi (@Oscar_Choi_) reported@virginmedia I would believe you if it wasn’t for the multiple broken promises I’ve experienced so far.
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Mr Faal ⭐️⭐️ (@Mrfaal) reported@virginmedia Looks like there’s an intermittent signal issue in your area
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Dannybear (@dannybear83) reported@virginmedia They replied 3 times on Thursday, they said it was my fault that I request the o2 SIM card that credit has gone down… i ask them to listen to the call or show me where I have signed… since then I haven’t heard nothing back… it’s any fine going cancel the contract
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Sean (@Umbreon76) reported@virginmedia why is my WiFi down again this is the second time in the last month
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Keri Mellor (@_Keri_Lu_) reported@virginmedia Surely this shouldn’t be happening on a weekly basis though? We’re paying for a service that is constantly going down
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Liz Tray (@LizTray) reported@virginmedia Why would I need to escalate a complaint I made this morning? I have emailed you with it as you requested. It is now in your hands.
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Sebastian (@Sebasti90042627) reported@virginmedia virgin when are you going to fix the internet problem, I work from home and slow internet makes it difficult for me to work. Soon they kicks me out of work
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Giulia Vigorito🦋 (@giulia_vigorito) reported@virginmedia @vmbusinesshelp please can you support
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Oscar Choi (@Oscar_Choi_) reported@virginmedia The problem is that there is no transparency over what is happening. Each time I call, I get the same scripted response assuring me that the wire pull is happening today and each day it doesn’t happen. Is this representative of the overall customer experience with Virgin Media?