Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 01/31/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Wembley, Ealing, Romford, Islington, Hackney, City of Westminster, Ilford, Camden Town, City of London, Hampstead, Southwark, Coulsdon, Harringay and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomWembley TV
United KingdomEaling TV
United KingdomRomford Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area

  • AndyGixxer46 The Chief (@AndyGixxer46) reported from Bexleyheath, England

    @virginmedia I've been waiting 6 months for a reply to a complaint can you get someone to call me ASAP.

  • andystock22 Andy Stock (@andystock22) reported from City of London, England

    @DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.

  • RupaG Rupa Grahame (@RupaG) reported from Merton, England

    @virginmedia Yes it looks like there is a problem in the area. Frustrating. Thanks.

  • RegaloLondon Regalo London (@RegaloLondon) reported from Merton, England

    @virginmedia can you update me pls My broadband and Tivo is not working CR4 postcode #mitcham #merton #internetdown

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia That would imply that I had faith in your services & belief that you cared about your customers. I know from the past that this is not the case. I have already checked and this problem is supposed to be fixed by 3pm, it has been ongoing since 8am. It really is tedious and boring

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet gone down IG2 area again, no signal being received, and no one answering phone for help in India 🇮🇳 , please re-boot servers, thanks

  • markogrdosic Marko Grdosic (@markogrdosic) reported from Islington, England

    .@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia Service has literally just been restored so I'm guessing it was just an outage

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia When you are using your data in your own house so often, have Netflix, Now and Amazon Prime you pay for that you can’t even use when Broadband are down, you have to ask, what the HELL am I doing with a company that can’t provide a basic bloody service.

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    Are ITV and Channel 4 down @virginmedia @ITV @Channel4 as screen went blank during @BGT 🤔😐😧

  • LauraLobelle Laura Mata Lobelle (@LauraLobelle) reported from Islington, England

    @virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia The deeper check did not work because the internet is down and therefore the check did not work......it’s just so pathetic really

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia Or maybe that’s wishful thinking. Anyway. We will be considering our options over the weekend and I don’t think we will be staying with VM. Bad service is too regular now

  • THSARAIVA Thiago Saraiva (@THSARAIVA) reported from Camden Town, England

    @vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.

  • the_tickners Stuart & Sarah (@the_tickners) reported from Bromley, England

    @virginmedia ridiculous disgusting service, had problems all week, had engineer booked between 4-7pm today, been waiting 3hrs and nothing. Called virgin and India told me there is an outage in area and therefore have cancelled engineer but not told anyone! No reports on web 🤬

  • Malcy7 Malcolm Saunders (@Malcy7) reported from Crayford, England

    @virginmedia My picture better be ok for tomorrow night, been awful all week on the bt sport channel!!!

  • CHICcaFSR cristina abriani (@CHICcaFSR) reported from Wandsworth, England

    @virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    @helenhayes_ @virginmedia Had @virginmedia broadband. Internet worked OK, telephone line never worked. Didn't renew.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thissiteisballs heidi tomlin (@thissiteisballs) reported

    @virginmedia you have just lost me as a customer, after years of me faithfully sticking with you!

  • richspursfan71 Richard (@richspursfan71) reported

    @joefawcett @virginmedia They blatantly lied to me, phoned in march to cancel due to price rise, told me I can't because my contract isn't going up, 8 days later and every month after went up by £3.5 a month. Not trust worthy

  • GazzaAdams Gary Adams (@GazzaAdams) reported

    @virginmedia @Ofcom is this something you guys can help with? I’m close to cancelling payment as this seems to be the only way I am going to get anywhere. And will state that I’m not liable for any monies owed past this point. I’ve stayed a week longer than planned which has obviously cost me

  • MFC_Fenix FeNiX (@MFC_Fenix) reported

    @virginmedia so i've been on hold for 1hour and 2minutes, then cut off. Thanks, good job i was already wanting to cancel!

  • MarcWil12316423 Marc Wilkinson (@MarcWil12316423) reported

    @Reid2Melanie @virginmedia Lol they never answer WhatsApp been waiting since yesterday late morning..

  • nicki_weston Nicki 💙💙 (@nicki_weston) reported

    @virginmedia getting really fed up of paying a hell of a lot of money for your service, when your internet continually cuts out and unable to watch any tv!!

  • AvatisinSpace Avatis (@AvatisinSpace) reported

    @virginmedia Im waiting to speak with a customer retention expert. Still waiting

  • garymackem Gary Hollern (@garymackem) reported

    @virginmedia I had cancelled my package, then one of your loyalty people called me today and I foolishly accepted a new package. I want to go back to my old package and continue with the cancellation as planned. This happened today so I am@within my rights to cancel the upgrade within 14 days

  • smit316 Steve Austin 316 (@smit316) reported

    @virginmedia I have been having problems with my service for over 1 month now and now I have to tv or broadband

  • MarcWil12316423 Marc Wilkinson (@MarcWil12316423) reported

    @virginmedia This is not true, I have called early morning, no one ever answers, I have had a WhatsApp chat to a hot then just said someone will be with you but that was yesterday still waiting. How am I supposed to change or cancel my contract if you can't talk to anyone??