Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Orpington, City of Westminster, City of London, Welling, Bromley, Poplar, Mitcham, Beckenham, Westminster Abbey, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
Croydon	Internet	15 hours ago
Southwark	Wi-fi	16 hours ago
Southwark	Internet	1 day ago
Southwark	E-mail	1 day ago
Orpington	Internet	1 day ago
City of Westminster	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  anne hill (@gorgeousuk) reported 1 minute ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Katie Haisman (@Katie3boys) reported 7 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  Millwall halfwayline (@millwalljdb) reported 9 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 10 minutes ago from Merton, England

  @virginmedia Why is it taking so long for an engineer to genuinely fix the issue?

• 
  Claire Champion (@Champion3Claire) reported 10 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 12 minutes ago from Merton, England

  @virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue

• 
  Mitzy (@mihaialaci) reported 19 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  Claire Champion (@Champion3Claire) reported 21 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Mamba 〽️🦋 (@imbranzo) reported 22 minutes ago from Bromley, England

  holy **** @virginmedia fix up mannnn how you disconnecting when I’m in a ranked match on @PlayOverwatch ???

• 
  Michael James Weaver (@Weaverfooty14) reported 22 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Nathan Talbot (@nathantalbot) reported 22 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 27 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  Baz, Wacky worm! (@mobiusb2) reported 28 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 35 minutes ago from Merton, England

  @virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.

• 
  Deli (@DelDelovely) reported 42 minutes ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 43 minutes ago from Merton, England

  @Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling

• 
  Philip 🦅 (@Phil_Swallow) reported 47 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  travelling Adam (@TravellingAdam) reported 50 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Philippa Rooke (@Flipringer) reported 54 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Befitat50 (@befitat50) reported 56 minutes ago from Lambeth, England

  @virginmedia I don’t need to check it you guys have to check not me ! This horrible internet has been playing up for sometime and again today!!! All I want t know is when are you going to fix it?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Réva (@AvaniEbony666) reported 4 minutes ago

  @virginmedia get your broadband sorted or I WILL WALK AWAY WITHOUT PAYING ANY EXIST CONTRACT FEE AS without due adequate or above standard broadband speed and service which has been for the past 3 weeks I WILL be going elsewhere and you can shove it up the *** or SUCK ON IT

• 
  Old Motherduck (@Old_Motherduck) reported 7 minutes ago

  @virginmedia @JamieGBarry maybe you should make that clear from the beginning and treat loyal customers as first time customers

• 
  Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@RRS91718) reported 11 minutes ago

  @virginmedia For the 3rd time in under 2 weeks our internet has gone completely down. This is becoming totally unreliable

• 
  d_f1888 (@df1888) reported 11 minutes ago

  @virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman

• 
  (Lee Warhurst) Hyde FC Academy. Droylsden Juniors (@Droyjfc) reported 18 minutes ago

  @virginmedia Hi, i tried to do that. The virgin worker was rude and uncooperative, I ended up putting the phone down

• 
  Tim 🤘 (@RandomRocker) reported 18 minutes ago

  @PeteUK7 @virginmedia I transferred my mothers account into my name after she passed a few months ago, it all seemed to work but now when I try and login they want my fathers password..who passed away 8 years ago and refuse to let me in without it.. Their account system is awful and they don't care.

• 
  On The Right Side (@antiprotests) reported 20 minutes ago

  @PeteUK7 @virginmedia I’m sorry for your loss, this interaction with @virginmedia just goes to show how “important” the customer journey is to all of the big communications companies. They are just interested in new customers and have little care or empathy with their existing customers.

• 
  Mrs c (@w47carr) reported 21 minutes ago

  So been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless

• 
  Corax (@Refan80) reported 23 minutes ago

  @virginmedia The fix estimate is not 11am tomorrow and not 5pm today. This is unacceptable, and don't tell me to check the link it tells us nothing. I want an actual human to tell me what is going on. For what you charge the service is piss poor.

• 
  Jessica Louise (@jessica54599486) reported 25 minutes ago

  @PeteUK7 @virginmedia When my dad died i had to cancel his holiday, they accidentally sent me there internal conversation which was them discussing not telling me about the death policy (which would give a full refund ) and to only offer a refund on the deposit. Companies are awful