Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Southwark, City of London, Warlingham, Poplar, Bromley, Thornton Heath, Purley, Mitcham, Orpington, and Carshalton.

City	Problem Type	Report Time
City of Westminster	E-mail	17 hours ago
Croydon	Wi-fi	22 hours ago
Southwark	Internet	1 day ago
Southwark	Wi-fi	1 day ago
City of London	Internet	2 days ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Nick Tippett (@nicktippett) reported 6 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  travelling Adam (@TravellingAdam) reported 11 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 11 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  A voice only (@Avoiceonly2) reported 13 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Stephen Champion (@Champs707007) reported 16 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  R. Aaron (@aaronuart) reported 16 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Jane Common (@JaneCommon) reported 17 minutes ago from Camberwell, England

  @virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???

• 
  Befitat50 (@befitat50) reported 20 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Catt Hurman (@catt_hurman) reported 23 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 30 minutes ago from Merton, England

  @virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 32 minutes ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  Kerry Vaughan (@Boubs1985) reported 33 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  mark (@PieFaceMark) reported 34 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 34 minutes ago from Merton, England

  @virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.

• 
  Philip 🦅 (@Phil_Swallow) reported 35 minutes ago from Croydon, England

  Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

• 
  JJ Hazan (@HazanJJ) reported 42 minutes ago from Blackheath, England

  @virginmedia Still down in Lewisham SE8 for me

• 
  Mr. Whizz (@wysiwyg100) reported 44 minutes ago from Lambeth, England

  @virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch

• 
  Vincenzo Rampulla (@vmrampulla) reported 47 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Nathan Talbot (@nathantalbot) reported 51 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Nick Tippett (@nicktippett) reported 57 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glenn Matthew (@gmkfyi) reported 9 minutes ago

  @virginmedia @O2 I can only assume the reason I’m getting an IDF-12B error is because I’m now using a Sky connection rather than a Virgin one. Same computer, no VPN… Trying to get into my O2 account btw… which support line do I contact?

• 
  Tó's Right Foot (@UncommonNeutral) reported 11 minutes ago

  @longlaneroyal @virginmedia I don't understand why anyone uses Virgin Media. I've literally never met a happy customer of theirs. Plusnet forever and always.

• 
  youwouldntknowme (@lazylazydude) reported 13 minutes ago

  @virginmedia I don’t think you get it. When I say multiple calls, I mean daily. I’ve told your customer service not to contact me. They said they’d make a note and wouldn’t, then called the next day anyway. Worst company I’ve ever had the misfortune to deal with.

• 
  ElaineGolding (@Elainebks) reported 15 minutes ago

  @RJAldous1 @virginmedia Oh dear you got the scammers. Their help dept is shown on the profile

• 
  scfc 💙 (@Smallworth_xx) reported 16 minutes ago

  @virginmedia @TheAFC0522 Been like this since Friday so don’t act like it’s just today ? Do we get a bill reduction for numerous days without a service we pay for ?

• 
  Lloyd James (@Lloydjames84) reported 17 minutes ago

  @ShrnThomson @virginmedia We have had no end of issues lately and was sent a hub5 this week

• 
  Bob (@PINPOINT69) reported 17 minutes ago

  @virginmedia @AlanBM91 I am getting bombarded with emails saying someone is trying to log in to my @virginmedia account every day from multiple locations, I have 2 factor authentication on so it can't happen but can't help feeling there has been some sort of breach?

• 
  Nicola James (@nicolajames38) reported 21 minutes ago

  @virginmedia I have reported 7 times now I need damaged cable burying under hardcore as having tarmac being laid tomorrow and still the Indian call centre cannot sort out my problem!!!! Unreal and past a joke now - customer service is shocking and I want a call back from England

• 
  pmcc13 (@pmcc1313) reported 21 minutes ago

  @TNTSportsBR @virginmedia sort your friggin channel out...signal in and out for celtic game. £130 a month for this shite.

• 
  Skinny John (@JLTFC) reported 23 minutes ago

  Red button still not working,how about a discount on TNT sports to make up for it. @virginmedia