Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: City of Westminster, Islington, Hackney, London, Sutton, Harringay, Southwark, Croydon, Bexleyheath, Romford, Paddington, Poplar, Ilford, Newham and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| Islington |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Sutton |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Andy Walker
(@educationforum) reported
from
Worcester Park, England
@virginmedia Your customers pay enough to expect 24 hour support. Do better.
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
@virginmedia my internet is constantly not working it’s really frustrating.
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Michael James Weaver
(@Weaverfooty14) reported
from
Blackheath, England
@virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Paul Lewis
(@paulstevenlewis) reported
from
Islington, England
@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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travelling Adam
(@TravellingAdam) reported
from
Blackheath, England
Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤
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JamesLee85
(@jameslee_1985) reported
from
Croydon, England
Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
Blackheath, England
Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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Phil *******
(@SustyPhilC) reported
from
Merton, England
@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
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My Football Shirt
(@Slatsman) reported
from
Bexleyheath, England
@virginmedia please provide an urgent update on this lengthy outage and when services will be restored #Virgin #Virginmedia #VirginMediaoutage
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Camden, England
@virginmedia Duly noted. I'm not likely to be a customer for much longer though, with your general level of service and pricing.
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Rex
(@Lozraus) reported
from
London, England
@_MxMike @virginmedia It’s been down for us since 1am 😫
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ALICE AND THE INK
(@aliceandtheink) reported
from
Royal Kensington and Chelsea, England
In the last four working days my graphics card has died, my boot up drive has died and now @virginmedia has a national outage. Get me on holiday now 🙏🏻
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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R. Aaron
(@aaronuart) reported
from
Merton, England
My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
@virginmedia first day as a new customer and hub 3 isn’t working and stream box isn’t turning on. Have followed guides on both counts and all cables are connected correctly. Hub is giving out a signal but light isn’t turning white. Stream box is totally dead. So frustrating!
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Tony Kinson
(@mrkinski) reported
from
Bexleyheath, England
After the long outage overnight, @virginmedia was back online but is now down again. Any chance of you fixing it before we all need our connection for work in the morning? Asking for all your disgruntled customers. #VirginMediaDown
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia #VirginMediaoutage It keep continue in most of the places. But , Virginmeadia not taken any progressive action from last Nov. Really frustrating service nowadays! After merging with O2, it’s disastrous. Even O2 network also worst in UK….
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Nada Tharanee
(@ntharanee) reported
from
Sutton, England
@virginmedia Bad service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Al
(@Al49870764) reported
@virginmedia I told you i wont speak with your customers service because you hire a bunch of prepubescent teens and then train them to be arseholes. You have been consistently spamming my email with threats. And now you claim you dont know. Ill be raising harassment claims at this point.
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Sophia Ghonim
(@Sophiaghonim) reported
@virginmedia THERE HAS BEEN NO INTERNET / WIFI IN OUR AREA SINCE THURSDAY!! Anyone else experiencing an outage in HA4 area? Told it would be fixed by Monday. Now Friday. This is so ridiculous, some of us have to work from home. Can’t even take calls / send messages because 4G is awful 🤬🤬
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Charlie Dunning
(@MrsDunning_) reported
@virginmedia What a surprise! I now have to post in a forum and wait days in the hope someone may actually respond and do something to help! Absolutely terrible service!
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Carole Yeo 🌻
(@Carolestfc1) reported
@virginmedia HELP you've activated my changeover today I've now got no Internet or home phone cannot get new modem to work !
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abbie 🌻
(@lec_vxttel) reported
half 9 on a sunday morning and virgin media are already pissing me off i swear i’ve never wanted a company to go into administration more than them *****
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Knitting & Knotting, Stabbing & Science
(@KrochetxKorner) reported
@virginmedia To be honest, it is an old box and just needs a swap out (at least that's my guess). In 12 years of service with you, this is probably the 3rd issue I've ever had. So it isn't a reflection on you, I'm very happy with my service.
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Frankie Belle
(@Frankieabroad) reported
@virginmedia Hi EC, thanks I’m on hold but keep getting a message saying our wait times are really busy and then got a text with a weblink asking me to check service status. Tried not to enter any account info but the automated service would let me proceed!
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Louise Stirton💚🤍💜
(@louisestirton) reported
Is it possible to remove @channel5_tv and @5star_tv from @virginmedia boxes? never watching that scum again been trying to figure it out no luck so far 🤔🤔🤔🤔
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John Edmund Miles
(@miles_edmund) reported
@virginmedia This is totally unacceptable to be without Wi-Fi, phone and tv for over a week. Been on the phone to Virgin for over 40 min and just found out they have canceled the appointment. I do believe they do not know what they are doing. Is this how you treat new customers?
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Richard Weedon
(@richweedon77) reported
@virginmedia Yes. No known problems on the box.