Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hammersmith, City of Westminster, Hackney, Islington, Paddington, Welling, Wandsworth, Southwark, Redhill, Wembley, Ilford, Dagenham and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
TV | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia outage in Kensington....again.
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Cordell Campbell
(@cordellcampbell) reported
from
Kensington, England
@virginmedia second time this week, an outage in W8. Get it together
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LunchMoneyLu
(@LunchMoneyLu) reported
from
Camberwell, England
The most unethical service provider in the UK is hands down @virginmedia. The service is an absolute joke. Stay away.
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
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Papa J
(@CalfosDrive) reported
from
London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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Subhendu Dey
(@subhendudey) reported
from
Kingston upon Thames, England
Hi @virginmedia I don't understand I am not under any contract still I am not able to cancel my connection. Can you please why??
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia @virginhelp since yesterday 11.26pm have no internet. I’m in area 21. Need to work now. When are you going to fix it? Your customer service is the worst one - useless. I need an answer now because I need to WFH!!!
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Richard Marsh
(@Zabadda) reported
from
Epsom and Ewell District, England
@GraemeKelly1 @virginmedia I moved house and wanted to take my 500mb virgin package with me (£110 pm) they don’t service my new area so they charged me £240 to leave them even though it’s their fault! Disgusting!
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CALUM GRAY
(@Jo_The_Waiter) reported
from
Hammersmith, England
@DJRustyEgan @virginmedia It’s not speed I have a problem with, it’s all my services are down.. no broadband, no tv, no home phone. Awful service
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Professor Sue Black OBE Keynote Speaker
(@Dr_Black) reported
from
Kingston upon Thames, England
@leemallon @virginmedia Have you got a hub2 or hub3? We had the former and service was dreadful, did lots of reading 🤪 and found that we could request a hub3 and now the service is so much better
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Eddie🇬🇧🇪🇺
(@Edd1203) reported
from
Camberwell, England
@jamiepattenden1 @virginmedia Had the same issues with mine. Router would reboot between midnight - 1am for about a month then stopped.
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Dominic Sender
(@dcsender) reported
from
Camden Town, England
@virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.
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IvernelleSita
(@IvernelleSita) reported
from
Eltham, England
@virginmedia @virginhelp you really don’t care about your customers. I need technician today!!! Area 21 LDN. Won’t be waiting any longer as you always cancel them coming. It’s ridiculous. Can someone finally fix the problem with my internet??!!!!! Today!!!!
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ivana croissant
(@acamarama) reported
from
Hackney, England
@virginmedia This same letter twice. Service kept cutting out for while street through April/ May/ June but mostly less than 24 hours. When was more than 24 hours your website was down for logging claims. Was just impossible to speak to anybody so I withheld payment not getting service
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Rosamund Irwin
(@RosamundIrwin) reported
from
Camden Town, England
@richardbranson I wish Virgin media was Dr Yes! You should know the customer service is the worst of any company I have dealt with since the Corona crisis began.
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Alex H.N.Gilbert
(@AlexHNGilbert) reported
from
Islington, England
@virginmedia What about **** customer service and no ****** every answering. Doing much about that?!
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Quentin
(@quentinnield) reported
from
Lambeth, England
@MNEK @virginmedia It’s the worst, hon! My old flat it was off for 5 days with no apology
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lewis genney
(@lewisgenney) reported
from
Kensington, England
@vmbusiness I am trying to close my account for a few weeks! You are trying to send me late payment charges! Please help Twitter team #badservice
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Alex Balfour
(@adbalfour) reported
from
Kensington, England
@virginmedia @PlayAvengers @Arekkz Bayta codes???Doesn’t he mean Beeta codes? For ****’s sake can no one speak proper British English any more. People at Starbucks -‘Can I get...’. Others ‘my bad’, ‘different THAN’, ‘a bunch of people’, ‘ON the week-end’, ‘ON Trafalgar Square’, ‘advertizement’ (my son said this)!
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bertie beetle
(@beetle_bertie) reported
from
Merton, England
@virginmedia how do I book an engineer for slow broadband speeds if not resolved by your help wizard?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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K
(@DeviloIoIo) reported
@Logicita Normally isn’t even bad I must’ve pissed of virgin media somehow
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Raj A
(@AssaniRaj) reported
@virginmedia why is the broadband intermittent for the past 3 days, ha5 area. Sort it, having to use mobile data and costing extra. How long does it take to fix a problem??
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Adam Hawkesford
(@ahawkesford1) reported
@virginmedia how bad are Virgin media customer service, they promise thing and don't do it, sales lie to get you to sign up and then shaft you !!!!! What a shambles.
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Paul Simmonds
(@paulusthegrey) reported
@falsesymmetry @virginmedia I’ve only ever had one problem with the service (router wouldn’t work) and a run-in with what passes for Customer Service. Since then we have only used their “smart box” as a modem. As an ex comms engineer I’m lucky I know how to do it.
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Alan Knott
(@alancknott) reported
@virginmedia third night in a row broadband has been rubbish in HA5 despite assurances it would be fixed. Not getting the service I pay for
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Leigh Caveney
(@Leigh_Caveney) reported
@virginmedia there have been ongoing issues with broadband and TV since Tuesday am in CF14 area. Its really difficult to access your online help or complaints without being able ro get online. Do you have a human I can speak with?
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IamWest
(@WestNottDale1) reported
@DaveZ_uk @virginmedia They are shady, ever year prices goes up, customer service non existent, I would always speak to a supervisor or manager - I never signed any contracts they send me.
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Darnie
(@TheMrDarn) reported
@virginmedia broadband is offline in my street. Tests say to book an engineer. Earliest day is next thursday? And it will be £25?? This is a brand new service, whats going on??!?
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AntonioAsh
(@AntonioAsh89) reported
from
Nottinghamshire, England
@falsesymmetry @virginmedia They have great internet speeds but unfortunately their customer service is terrible! The only reason I’m with them is because of the internet otherwise I would have selected other provider.
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Resisystems Ltd
(@bobmpalmer) reported
@virginmedia So Virgin, you have now lied to us 3 times on restoring our TV service. Enough. I am cancelling and anyone with any sense will do the same. Disgracefull.