Virgin Media Outage Report in Beckenham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Hackney, Harringay, Hammersmith, Islington, Orpington, Paddington, City of London, Camden Town, Waltham Forest, Newham, Southwark, Tower Hamlets and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| Hackney |
Internet | |
| Harringay |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
-
Lisa Ward
(@LisaWardComms) reported
from
Kingston upon Thames, England
1/2 Absolutely disgraceful service from @virginmedia - we’ve been trying to cancel your service since the middle of October and have been repeatedly cut off when being transferred to the cancellation team. In the end we had no choice but to cancel our DD.
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
-
Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
-
Neil
(@Inactive95) reported
from
Romford, England
@virginmedia Your internet is still coming and going away. I need a tech out here to fix the problem as WiFi is connecting but no access to internet.
-
Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
-
Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?
-
Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
-
Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
-
Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
-
Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
-
Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
Why is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...
-
chrisoregan
(@chrisoregan) reported
from
Bromley, England
@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
-
Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
-
Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia can you help us out? Service has been BAD for the past month. 3 time calling call centres and NOBODY picks up. Engineer appointment booked but cancelled as ‘issue solved’. It keeps disconnecting devices throughout the day. We work from home. Help or go to BT?
-
William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
-
ジェイ (Jay D)
(@ChaosInCalm) reported
from
Merton, England
@virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!
-
Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia Yes person happened to mention but my internet is not working from 15 days and every time I called or message same reason but my next door neighbours using same and theirs working so that’s wrong you guys have outage from 15 days and what is the reason engineer not turning up?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ant Forrest
(@AntForrest) reported
@virginmedia No as every time we discuss it on here you say you can’t help and I need to call in so pointless really 😩 I’ve called plenty of times but always broken promises
-
Dan🏴
(@igzofficial) reported
@virginmedia Lag issues buffering every minute or so lag out of games costs me ranks in the game same when i play any game i got a very good pc i cant use to play games because the wifi is so bad
-
Tracey
(@Tracey12621362) reported
@virginmedia @KONNABEATS Unfortunately that does not help much when I rely on my broadband to work from home. Nothing done today at all. Really shoddy service.
-
🐣🐣
(@Mr_Mugii) reported
@virginmedia Not heard broadband and TV for the past one week and the people you promise to send to my address never show up.
-
Tymal Mills
(@tmills15) reported
. @virginmedia why is it so difficult to speak to a human being to order a wifi booster so we can get signal in more than one room of the house? ….
-
Michael Einchcomb
(@MichaelEinchco1) reported
@virginmedia No Internet all day. Last night fine, and today nothing. Everything unable to connect. So I wouldn't say its just coincidence that someone is working on the box at the same time. Either that or the service is down again. I've never known a service like it 🙄
-
Leanne C 📱➕🚗=❌
(@lannyloo6398) reported
@virginmedia I haven't called yet no. I saw Sarah's tweet so hijacked it as there's clearly an issue Is it 150?
-
scott v
(@scotvip) reported
@virginmedia Hi I am sick of calling and initially speaking with a bot then finally getting a person who usually cant help who passes me on to another area who go through all system checks that's been done multiple times to be told I'll need to speak with another person.
-
Matthew Cox🙋🏼♂️
(@MatthewIam22) reported
@virginmedia No? Just says marketing consent and underneath that your personal data rights then underneath that need more info or help?
-
Samantha King
(@SamKingBooks) reported
@virginmedia Unfortunately we won’t be able to watch it at all, because for the second time this week there is a Virgin Media fault and there is NO BROADBAND in our area. Disgraceful service.