Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Bromley, Islington, Hammersmith, Hackney, Poplar, London, Croydon, Harringay, Orpington, Paddington, City of London, Camden Town, Waltham Forest, Newham and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Internet | |
| Islington |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Poplar |
Internet | |
| Hammersmith |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your contact us chat service online isn't working either!!!!
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
Why is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...
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Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
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Naveed Ahmad
(@NaveedA59768055) reported
from
Ilford, England
@virginmedia You do know we get tons of messages before engineer comes to property so why don’t we send one of cancellation and after if outage is fixed to ask them is your home broadband is working or not ?
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s still not working...
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia Yes it was on their and now it’s not but it’s still not working
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Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
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Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
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Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I have been a long time customer. Is this the service you offer?
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colin miles
(@kilomilesy) reported
from
Romford, England
@virginmedia 11 days without a landline and 17 texts giving a time and date estimating the fix to be done by and failed every time. Oh well let’s see what tomorrow brings! Crap Virginmedia
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr me Box builder
(@MrmeBoxbuilder1) reported
@virginmedia What the hell is actually going on with your broadband in the sn2 area of Swindon. Your customer service states you've had a fault since July yet everyone effected still have to pay 100% of there bill for less than 50% of there service.... Disgusting
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Rob Neill
(@RobNeill_IT) reported
@virginmedia Will do 10am tomorrow will be around 48 hours since the outage started
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David Cooper
(@quackspeak) reported
@virginmedia I've got "Your mailbox is not available at the moment." for 8 hours now. Can sign in to Virgin Media but not my email. Is there a general problem?
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Chris Reid
(@ChrisRe38297519) reported
@virginmedia an absolute joke. Three weekends in a row installation has been cancelled with no calls and all no shows! Customer service couldn't care less and so unhelpful. Got to wait two and a half weeks for new date!
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Médah Hdn
(@cnoah21) reported
@virginmedia This was supposed to be fixed by 8 pm yesterday, then 12 noon today. If anything, it has gone worst as we have no TV now. Please, could you to tell us what us happening in ME20 6DE and when it will really be fixed.
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ZB95
(@__zb95) reported
@virginmedia when will broadband return in the swords area as there's an outage in my estate? It's been over 2 hours
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Tim
(@Romseybloke) reported
@virginmedia I have to wait 5 days for it, and you have been charging me for a phone line for a couple of months now which I haven’t used, also why can I never talk to anyone in the uk?
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Kirsten Jack
(@JackKirsten) reported
@virginmedia Nothing, the page doesnt load. I'd hazard a guess that it's timing out. Why are so many people experiencing issues?
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Olivia Petter
(@Oliviapetter1) reported
@virginmedia Nope -- please can you give me a number to ring or something? Would be a huge help as need the box urgently. Thank you!
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MaskedWhore
(@MaskedWhore) reported
@virginmedia continues to provide the WORST customer service EVER! Every agent I have spoken 2 REFUSES 2 pass me through to a manager! REFUSES to log a complaint! REFUSES to listen to previous calls! Take previous account notes (that I have no control over) as GOSPEL! DISGUSTING!