Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Bromley, City of London, Mitcham, Southwark, Orpington, City of Westminster, Poplar, Beckenham, Welling, Westminster Abbey, Tower Hamlets, Lewisham, and Merton.

City	Problem Type	Report Time
Croydon	TV	17 hours ago
Bromley	TV	20 hours ago
City of London	Total Blackout	23 hours ago
City of London	TV	1 day ago
City of London	TV	1 day ago
Mitcham	TV	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Nigel Ellway (@Nigelellway) reported 23 seconds ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 53 seconds ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  anne hill (@gorgeousuk) reported 1 minute ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Nathan Talbot (@nathantalbot) reported 2 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Nick Tippett (@nicktippett) reported 2 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  R. Aaron (@aaronuart) reported 12 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Declan Higgins ☘ (@declan1968) reported 14 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  JamesLee85 (@jameslee_1985) reported 14 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  A voice only (@Avoiceonly2) reported 22 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 22 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  Tim Hyson (@timhyson) reported 28 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  A voice only (@Avoiceonly2) reported 33 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Befitat50 (@befitat50) reported 33 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 36 minutes ago from Merton, England

  @virginmedia Many complaints have been raised and we have tried to leave the contract due to the complete lack of anything beneficial to actually fix our broadband. Of course I’m not having a a go at you but your customer service team is very bad. They don’t care about actually helping 👍🏾

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 36 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Alex (@ameehan71) reported 39 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Baltazarka (@MiaZagica) reported 41 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Befitat50 (@befitat50) reported 43 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Philip 🦅 (@Phil_Swallow) reported 43 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Catt Hurman (@catt_hurman) reported 57 minutes ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil (@NeilOMahoney3) reported 3 minutes ago

  @AW4Eva123456 @virginmedia yeah I have the same problem with ITV

• 
  Michael Portal (@Mortalportal01) reported 3 minutes ago

  @virginmedia Can you please explain.. when you set up a new c9ntract with VM you end up having a contract with 02 as well, never asked for or agreed to. And now im struggling to get them to cancel the 02 contract as 02 have incorrect email address and never received a sim card?

• 
  Paul (@Santaxmas) reported 3 minutes ago

  @virginmedia is tv still down?

• 
  Stuart Mills (@smevergance) reported 5 minutes ago

  Received letter from @virginmedia saying my bill was going to DOUBLE from June. My services have not changed. An increase of over 100% is just ridiculous! Tried to call VM but after 30 mins of waiting in the call queue I gave up. guessing that lots of people are calling to cancel

• 
  South Coast Commuter (@CS_Hants) reported 6 minutes ago

  @virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!

• 
  mark (@markLFC2010) reported 7 minutes ago

  @virginmedia Sill not working

• 
  Dave Pearce (@DavePea15343212) reported 8 minutes ago

  @virginmedia virgin tv go app now not working as was using as a work around

• 
  Michael Portal (@Mortalportal01) reported 9 minutes ago

  @MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏

• 
  Allan (@allanp_85) reported 9 minutes ago

  @virginmedia Your WiFi is horse ****!

• 
  HeadingleyVoice (@HeadingleyVoice) reported 17 minutes ago

  @virginmedia HI My 360 virgin box is still not working or my TV , when i ring it says my account does not exist, what can i do !!!1