Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, City of London, Bromley, City of Westminster, Warlingham, Poplar, Thornton Heath, Purley, Mitcham, and Orpington.

City	Problem Type	Report Time
Croydon	Wi-fi	12 hours ago
Southwark	Internet	13 hours ago
City of London	Internet	16 hours ago
Croydon	Internet	18 hours ago
City of London	Internet	23 hours ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Raynes Park Lib Dems (@RPLibDems) reported 1 minute ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Claire Champion (@Champion3Claire) reported 2 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 3 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Jenny (@jennymelmo) reported 7 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Shasa Colson (@THE_COLSON) reported 8 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Will Jennings (@willjennings80) reported 13 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Philippa Rooke (@Flipringer) reported 13 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Jane Common (@JaneCommon) reported 20 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Nathan Talbot (@nathantalbot) reported 20 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 26 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  mark (@PieFaceMark) reported 30 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Phil ******* (@SustyPhilC) reported 40 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Befitat50 (@befitat50) reported 42 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Declan Higgins ☘ (@declan1968) reported 45 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Beth (@bethcanadian) reported 45 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  A voice only (@Avoiceonly2) reported 51 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Baz, Wacky worm! (@mobiusb2) reported 51 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  Millwall halfwayline (@millwalljdb) reported 51 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  A voice only (@Avoiceonly2) reported 58 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 58 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Derek (@DerekMcguire44) reported 5 minutes ago

  @virginmedia You have left my 86 year old dad without a phone or internet. He now has no way of contacting family , doctor , hospital or even emergency services if required. Your engineer attended, couldn’t fix it and left. Not good enough!!

• 
  Lee (@LeeDeacy90) reported 6 minutes ago

  @virginmedia who in their right mind decided that a software update was a good idea on the weekend the Premier League launches. Literally had no issue with my Sky or Sky+ yet you choose to do a update on the weekend the football launches. Absolutely shambolic decision making.

• 
  dawnieC (@CorkinDawn) reported 6 minutes ago

  @virginmedia any other known tv issues in Ss15 area. Can get absolutely nothing other than a black screen

• 
  Paul Greenwood (@PaulGr1969) reported 7 minutes ago

  @virginmedia whoever got this text message saying dont unplug for 72 hours virgin media are telling everyone that they are fixing an issue you reported,I have reported anything I think these lot are up to something we all need to report virgin media

• 
  Daniel Murphy (@dansmurph) reported 8 minutes ago

  @DartingMelon @alexand979677 @virginmedia Easiest thing to do is phon them up and ask for a loss of service credit, they literally have to give you the money back. No need to wait for the ombudsman etc. you only really need that when your at the deadlock stage

• 
  Philip Drury (@septembercott) reported 11 minutes ago

  Now I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia

• 
  Billy (@navanac1982) reported 12 minutes ago

  @DaveRutt2 @virginmedia I've just cancelled my home move request as they gave me a new 2 year contract (which I was never told about) that doubles in price after a year. This is my first time moving, been with virgin for almost 18 years. They won't be getting installed at my new home

• 
  Kelvin (@KelvinEHughes) reported 16 minutes ago

  @WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.

• 
  Yvie777 (@Yvie777) reported 17 minutes ago

  @virginmedia I am still waiting for my refund, despite multiple phone calls where you assured me it would be processed. I have yet to receive it. This experience confirms my decision to leave due to your poor customer service and unresolved issues.

• 
  Jaspar | 🏒 LGI | 🏳️‍🌈 🏳️‍⚧️ (@JasparColeman) reported 20 minutes ago

  *cries in Virgin Media customer*