Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, City of Westminster, Croydon, Purley, Bromley, City of London, Orpington, Poplar, Mitcham, Carshalton, and Welling.

City	Problem Type	Report Time
Southwark	Internet	1 hour ago
City of Westminster	Total Blackout	17 hours ago
Croydon	Wi-fi	21 hours ago
Croydon	Internet	2 days ago
Southwark	Internet	3 days ago
Southwark	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Claire Champion (@Champion3Claire) reported 6 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Nigel Ellway (@Nigelellway) reported 10 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Kay Bak (@kaybaka) reported 11 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Will Jennings (@willjennings80) reported 11 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 11 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Shasa Colson (@THE_COLSON) reported 17 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Philippa Rooke (@Flipringer) reported 18 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Michael James Weaver (@Weaverfooty14) reported 20 minutes ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Philip 🦅 (@Phil_Swallow) reported 22 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Philip 🦅 (@Phil_Swallow) reported 22 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Miss Toppin (@Miss_Toppin) reported 26 minutes ago from Croydon, England

  @virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.

• 
  Catt Hurman (@catt_hurman) reported 27 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  Nathan Talbot (@nathantalbot) reported 34 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Katie Haisman (@Katie3boys) reported 35 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  JamesLee85 (@jameslee_1985) reported 42 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  anne hill (@gorgeousuk) reported 44 minutes ago from Bromley, England

  @virginmedia another night not being able to use the platforms I pay for due to crappy service from yourselves

• 
  Befitat50 (@befitat50) reported 44 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 45 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  anne hill (@gorgeousuk) reported 46 minutes ago from Bromley, England

  My day off and I still cannot watch Amazon prime due to virgin media delivering a ****** service. I really think we need to switch providers now. Enough is enough.

• 
  Mark (@markrhorney) reported 56 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Oldershaw (@OldershawC66563) reported 2 minutes ago

  @premnsikka I. Found it impossible to cancel my account with Virginmedia by telephone - so sent a signed for, registered letter to contact address on their website and cancelled standing order - no further contact with Virgin media

• 
  NewsTongue (@NewsTongueX) reported 3 minutes ago

  🔴 Ofcom fines Virgin Media £28m for blocking customer cancellations Virgin Media breached UK telecoms rules by deliberately dropping calls, transferring customers unnecessarily, and placing them on hold to prevent contract cancellations between January 2022 and September 2024. Ofcom received nearly 2,000 complaints and found the company's retention agents operated under a commission scheme that financially rewarded obstruction. • Fine of £28m — Ofcom's largest ever under consumer protection rules, reduced 30% after Virgin Media admitted fault and agreed to settle • Millions of calls "likely mishandled" during the three-year period

• 
  Lyn Prodger (she/her) (@Prodgey) reported 4 minutes ago

  @virginmedia I’ve just sent you yet another DM. Same one I’ve sent countless times with no resolution or response.

• 
  Slimfit (@iSlimfit) reported 4 minutes ago

  What’s it with UK 🇬🇧 Neobanks launching Mobile network business? Revolut Mobile: runs on the Vodafone network. Now Monzo Mobile is launching too and will run on the Virgin Media O2 network.

• 
  Ibam (@imzyii) reported 8 minutes ago

  @virginmedia I dont want to DM just listen and sort your phone line options out to make it easier for us customer to get through to the relevant teams without having to speak to a stupid voice recognition system

• 
  Tom (@tomofsydenham) reported 12 minutes ago

  @Ofcom Good. Virgin media have dreadful customer service. I am very glad to no longer be a customer of theirs.

• 
  Roskoe (@Roskoe9) reported 13 minutes ago

  @BrummieJas @MartinSLewis @virginmedia they do if u cancel m8 u get a phone call to ask u back within 24 hours, just have ready what u want price wise, we just quote new customer deals an when they say no just say well I left so if I come back technically I am a new customer

• 
  Christian Smith (@SmithChristian4) reported 13 minutes ago

  @lukerobins @virginmedia I can stomach the £2 difference in offering, not sure if it’s area based, but a £14 offer for an existing customer when a new one gets it much cheaper is where I draw the line. Virgin I DM’d you as requested and you’re yet to come back to me….

• 
  David Middleham (@DaveM_1992) reported 13 minutes ago

  @whild13 @virginmedia Just been on radio 2 about them, how poor they are

• 
  NTANTU (@NtantuNow) reported 16 minutes ago

  @virginmedia im leaving you lot, still not sorted the signal issue in my area. Its been nearly a week of this! poor!