Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 11/29/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Hammersmith, London, Bromley, Southwark, Croydon, Hampstead, City of Westminster, Newham, Bexleyheath, Camden Town, Romford, Mitcham and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomIlford Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomBromley Internet
United KingdomHackney Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage

  • Phil_Swallow Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

  • iamAleFerrara Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.

  • Champs707007 Stephen Champion (@Champs707007) reported from Wandsworth, England

    Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out

  • appariciojunior AJ (@appariciojunior) reported from East Ham, England

    Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good

  • wowbaggerish (An)TonyM 🇺🇦 (@wowbaggerish) reported from Epsom and Ewell District, England

    @virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.

  • iamAleFerrara Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated

  • Boubs1985 Kerry Vaughan (@Boubs1985) reported from Addington, England

    Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

  • Phil_Swallow Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst

  • Champs707007 Stephen Champion (@Champs707007) reported from Bromley, England

    @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

  • ZJM_331 CJ (@ZJM_331) reported from Islington, England

    @virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.

  • scuttyoftheyard Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.

  • mihaialaci Mitzy (@mihaialaci) reported from Poplar, England

    @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

  • scuttyoftheyard Andrew Colman (@scuttyoftheyard) reported from Ilford, England

    @virginmedia And now the service checker doesn't seem to be working either....

  • Phil_Swallow Philip 🦅 (@Phil_Swallow) reported from Croydon, England

    There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

  • iamAleFerrara Alessandro Ferrara (@iamAleFerrara) reported from Kensington, England

    @virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.

  • Champs707007 Stephen Champion (@Champs707007) reported from Wandsworth, England

    @virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection

  • emmalouchu Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.

  • Champs707007 Stephen Champion (@Champs707007) reported from Wandsworth, England

    Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this

  • emmalouchu Emma Churcher-Holt (@emmalouchu) reported from Camden Town, England

    @virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Christi03512551 Christian P Elliott (@Christi03512551) reported

    @virginmedia It’s now been an entire week with internet and I can’t even speak to someone on the phone, because a robot keeps telling me the problem is ‘being fixed’, which it told me last Tuesday. Again, very disappointed and upset.

  • Scottc2511 Scott Campbell (@Scottc2511) reported

    is it bad that a technology company has a website that just doesn't work? @virginmedia why can't I set up a direct debit on your website?

  • Titanium_Boy Paul Cadd (@Titanium_Boy) reported

    @virginmedia It appears to be working today. What was the issue to cause such a widespread outage please?

  • Gentleman_Baker TheGentlemanBaker (@Gentleman_Baker) reported

    @virginmedia @SimonMiller316 @virginmedia you don't just get a down you get a brown down

  • mandisborgi Amanda Sborgi (@mandisborgi) reported

    @virginmedia I am not receiving text messages anymore and it is impossible to get support from you! And no, the problem is not on my phone bc with another carrier sim card it works fine. So will you charge me a fine to cancel my contract for a service that is not provided?

  • Gareth_Mc Gareth McCullough (@Gareth_Mc) reported

    @virginmedia By actually dealing with the problem rather than telling me to check connections and restart my box. Had an engineer “fix” the fault last week. Problem still persists. Customer service didn’t want to know.

  • Gentleman_Baker TheGentlemanBaker (@Gentleman_Baker) reported

    @virginmedia @SimonMiller316 @virginmedia you don't just get a down you get a brown doen

  • metallicasuck . (@metallicasuck) reported

    @virginmedia Why is there a hike in my monthly service charge, my contract was for a fixed amount for 18 months and doesn't end any time soon?

  • HannonPete Pete Hannon (@HannonPete) reported

    @virginmedia I dnt live in the London area. 104 shows channel 4 in SD. 141 is blank saying channel not authorised. So I take it by your reply your not having issues with CH 4 HD? 🤔

  • rossaverde Pat Oddy 🇪🇺🐟🕷 (@rossaverde) reported

    @virginmedia @virginhelp Hi! Are you able to give me any information on when my landline will be switched over to digital? I am having constant problems with it!