Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 01/30/2026 04:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Hackney, London, City of Westminster, City of London, Camden Town, Hampstead, Southwark, Paddington, Ilford, Wembley, Orpington, Harringay, Croydon and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoplar Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • lawrie774 Law (@lawrie774) reported from Sutton at Hone, England

    @vmbusinesshelp @virginmedia another day and still no business phone lines now into day six, figures are down and angry emails from existing customer as they can't get through on the phone. Looking forward to getting the standard "sorry to hear" tweet which leads to nothing.

  • Peterprince Peter Prince (@Peterprince) reported from Redhill, England

    @virginmedia you are definitely in a different universe as your definition of “thirty seconds or less” on your customer service line is a lot different to mine

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @virginmedia I'm still getting sound dropouts on BBC4HD. An engineer did fix this last year but its pixelating and dropping out again. #Eurovision is unwatchable!

  • B4BRAHMINS Ankit Sharma (@B4BRAHMINS) reported from Banstead, England

    @virginmedia working from home once in 2 months and the same day your internet is not working in my area. Whats the point of paying such a huge monthly bill. Complaint number: COM103378725. Get it resolved or pay back the money i have paid for this month.

  • ONI_Assassin Adam Jamal (@ONI_Assassin) reported from Hammersmith, England

    @virginmedia Apparently you don’t value me as a customer, you don’t want my money and worse still you have a broken system which I could fix in under 24 hours. #Bureaucracy #Disappointed

  • lawrie774 Law (@lawrie774) reported from Sutton at Hone, England

    @virginmedia day four and still no phone line, not had one call returned, not received an email as promised, this is on a business line costing me a fortune in business.2nd time I've had an issue this year. Terrible company to deal with.

  • fonemechanics fone mechanics (@fonemechanics) reported from City of London, England

    Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.

  • emmajanepenney 𝕖 𝕞 𝕞 𝕒 🦒 (@emmajanepenney) reported from Shoreham, England

    Why is virgin mobile still down 😩 @virginmedia

  • Drew_Kerr Drew (@Drew_Kerr) reported from Lambeth, England

    @virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.

  • CllrGraySW Catherine Gray (@CllrGraySW) reported from Sutton at Hone, England

    @combyne @virginmedia won’t even let me speak to disconnections Laurence 😐 The service has been awful!

  • CllrGraySW Catherine Gray (@CllrGraySW) reported from Sutton at Hone, England

    @virginmedia no one will help me because my name ‘isn’t on the account’ but it should be if the transfer had been actioned properly. You have the form and my ID etc. Yesterday someone would help, today no one will. I can’t even speak to disconnections, because of this problem!

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing

  • CllrGraySW Catherine Gray (@CllrGraySW) reported from Sutton at Hone, England

    @virginmedia @MoneyTelegraph I am horrified at the appalling customer service and staff attitude that I have experienced over changing the name on my account. I have returned the paperwork, it’s been over 30 days and all I am getting is ‘computer says no’ Shocking

  • mclellan1997 Faye (@mclellan1997) reported from Sutton at Hone, England

    The people at @virginmedia are so rude.....

  • CllrGraySW Catherine Gray (@CllrGraySW) reported from Sutton at Hone, England

    @virginmedia Media services. I do, but we are going through a divorce, so tension is an issue, and we have already ‘dealt with it’ but no one your end has actioned the transfer or is prepared to help. You had my £20 and ID and proof of address and transfer form on 21/3/19 so well over 30 days

  • tiggermethis David Hannam (@tiggermethis) reported from Bromley, England

    @virginmedia Magically the issue has after a few hours resolved itself....engineer stood down! 🤔

  • pdowner87 Peter Downer (@pdowner87) reported from Bexleyheath, England

    @virginmedia this company seems to have zero respect for existing customers. Poor customer service and no help at all. I will be looking for alternative more respectful companies to deal with.

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm

  • _adeyabdullahi Adey (@_adeyabdullahi) reported from Camden Town, England

    @virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DC_10_10 Greentea (@DC_10_10) reported

    @virginmedia Your colleague’s reply to me was appalling. I had another day of intermittent service and no sense of when it will be resolved. It is fixed now but the point is the service in my area keeps failing. No one can tell me why.

  • Richard_Harvey RichardHarvey (@Richard_Harvey) reported

    @virginmedia Hi, I have closed down my account and moved house this week. When will I receive packaging to return the set top box and router?

  • Stignasty2 Stiggy McNasty (@Stignasty2) reported

    @virginmedia You must have 2nd or 3rd line support who know what they are doing there somewhere. I bet if my hubs MAC address is configured at your end on this service, my service would start working

  • WackettD David Wackett (@WackettD) reported

    @virginmedia I am having a problem with no TV or Broadband in Guildford GU1

  • fairesniki LouLou (@fairesniki) reported

    @virginmedia And he is unable to raise a complaint conveniently

  • Rollo_Trollo Rollo (@Rollo_Trollo) reported

    Well That Was Unintentional Short Stream Thanks To @virginmedia For My Internet To Randomly Cut Out But Thanks To everyone Who Came By Hopefully I'll Be Live Again Tomorrow If My Internet Doesn't Cut Out Again

  • fairesniki LouLou (@fairesniki) reported

    @virginmedia now 11 days without internet due to an engineer disconnecting us in error . Still@no actual contact or date of reconnection just lots of broken promises appalling service - one child trying to complete GCSEs, work from home directive?

  • Sahvelkareem silver fang (@Sahvelkareem) reported

    @virginmedia worst internet and even shitter customer service waste of time

  • Harjinderpal Harj (@Harjinderpal) reported

    @virginmedia my 1Gb stopped working last night. Can’t get an engineer out to replace until Monday. Why can’t you send a replacement one or a temporary replacement to get working. Don’t mind even collecting it from a store. 😡😡😡 you have to start providing a better service

  • fairesniki LouLou (@fairesniki) reported

    @virginmedia So far we have three official complaints raised and still no broadband or customer service