Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 01/17/2026 18:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Hammersmith, London, Hackney, Dagenham, Beckenham, Bexleyheath, Wembley, Camden Town, Poplar, Harringay, Fulham, City of Westminster, Waltham Forest and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • venoztks Mike Harding (@venoztks) reported from Wandsworth, England

    @JNRaeside @virginmedia same in SW17 - random drop outs usually for about a minute... makes it really difficult to work... we have max expensive deal - fibre optic - and terrible service...

  • markjg65 mark garratt (@markjg65) reported from Camberwell, England

    Really disappointed that my home broadband dropped out mid recording for a BBC show this afternoon @virginmedia ; your service is so flaky in South East London #virginmedia

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia It's working now but was down for 12 hours

  • thomasdmatthews Thomas Matthews (@thomasdmatthews) reported from Islington, England

    @virginmedia I'm not receiving text alerts or voice message alerts though am being told they've been left. Any help?

  • DebsySmith Debs smith (@DebsySmith) reported from London, England

    @virginmedia need to find out who to contact about bad single on my mobile????

  • kathrynhakin Kathryn Akin (@kathrynhakin) reported from Hackney, England

    @SaxonKate @virginmedia Keep pushing @SaxonKate We had the same issues moving into our new place and got them for free in the end. Incredible that you have to but yeah- keep pushing.

  • DebsySmith Debs smith (@DebsySmith) reported from London, England

    @virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls

  • Bytor14 Andy TTID (@Bytor14) reported from Lambeth, England

    @virginmedia Still getting intermittent connection This has been going on for about 10 days Recorded message on 150 saying aware of problem in postcode but due to complexity of issue taking longer to fix If this continues I will have to consider changing broadband provider

  • ImperialArmsPub Imperial Arms (@ImperialArmsPub) reported from Bromley, England

    @vmbusiness my experience as a virgin business customer has is appalling. Constant outage, no apologies or comp, no one gets back to you, 45 mins wait this am to speak to someone in Manila who couldnt help me. No internet since Sunday 4pm unable to take payment #useless

  • browna24 Anita Hurley (@browna24) reported from Ilford, England

    @virginmedia what’s the fault in E17? Tv internet & phone been down for 2 whole days now yet all we’re being told is that engineers are working on it

  • evac90 Eva Collingwood (@evac90) reported from Hackney, England

    @virginmedia making it impossible to cancel my contract. Website just keeps sending me back to the same pages. Can I please just have an email address as I will not be renewing my contract.

  • JoeWelstead Joe Welstead (@JoeWelstead) reported from Camberwell, England

    @virginmedia my WiFi speed is 80mps next to the router, and 8mps in the room next door, with the door open! Why does the signal suck so much? :-(

  • Rojaljmyers Roj 🇯🇲 (@Rojaljmyers) reported from Hackney, England

    The one and only time we get any decent customer service from Virgin Media is when we decide to switch provider

  • JamesJWalsh James-J Walsh (@JamesJWalsh) reported from London, England

    Hey @virginmedia are there problems in #Lewisham? My WiFi keeps dropping out regularly. Tried ringing CS. Closed.

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia That's to discard physical problems with your cable.

  • jorgeml Jorge Martínez López (@jorgeml) reported from London, England

    @JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.

  • JLoveRage James Loveridge (@JLoveRage) reported from Islington, England

    @virginmedia hi guys, I'm in North London & having issues with my WiFi. Keep getting IP Configuration Failure message, yet all the lights are on/blinking correctly. Tried a factory reset and still not working. Ethernet is fine but none of my devices will connect to the WiFi. Help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • geecartmell GEE (@geecartmell) reported

    @virginmedia I was without service for 2 weeks during a house move and have proof of virgin staff saying I would be charged less this month but I am being charged the full amount

  • Britster33 Britster33 (@Britster33) reported

    @virginmedia Past caring. You don't care about your customers so why should I care about complications. Im not giving you any more money. The service has not worked for weeks its impossible to contact you. You won't call to resolve the issue so why should I pay you anything more?

  • BenKalcher Ben kalcher (@BenKalcher) reported

    @virginmedia use live chat to talk about phone upgrades. Get connected to a real person. Use it for broadband upgrades. Get connected to a real person. Want to downgrade the TV package. Talk to the bot, no advisor available, only call if it's important. See help for advice.

  • lukehanson84 Luke Hanson (@lukehanson84) reported

    @virginmedia Almost a day later and still no response . Why am I not surprised? Should I cancel my direct debit as I'm not getting the service I'm paying for?

  • Britster33 Britster33 (@Britster33) reported

    @virginmedia I have tried. I just want to cancel my membership now as can't even speak to anyone.

  • pmyrps Phil (@pmyrps) reported

    @virginmedia I received a message saying that my complaint is being closed because I have not responded within 28 days. This is wrong and frustrating.

  • howarth_nicola nicola howarth (@howarth_nicola) reported

    @virginmedia Can i have complaints contact me please as i also have problems on going with my mobile phone.

  • mcleansqueak paul mclean (@mcleansqueak) reported

    @virginmedia hey virgin, what's happening in se26? Internet has poor for a few days now. Any updates on a fix?

  • khthejudge Keith Hale © (@khthejudge) reported

    @denfazzer @virginmedia Mate it’s with an investment to bin off the Virgin hub and buy a mesh network like Google WiFi The Virgin hubs are terrible and don’t manage the traffic in the house well at all

  • Britster33 Britster33 (@Britster33) reported

    @virginmedia If someone does not contact me with a sensible reply that does not involve calling that number that gets nowhere then I will cancel my direct debit today. You're in breach of contract by not actually providing the service I pay for so I won't be paying.