Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 02/23/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Wembley, Southwark, Croydon, Ilford, Dagenham, Beckenham, Merton, Waltham Forest, City of Westminster, Paddington, Newham and Stratford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • BenJamesPhotos Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, England

    Virgin Media have the worst customer services, shambolic systems and ridiculous processes, I hate having to be one of their customers as no other provider down our road gives us fibre broadband. Utterly shameful! @virginmedia #virginmedia #rubbish 😡

  • jonnysmorrison Jonny Morrison (@jonnysmorrison) reported from Lambeth, England

    I am sick to death of paying £55/month for yet another ******* broadband outage @virginmedia

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia Still not working, unfortunately I won’t be able to pay for this service much longer if I am always having troubles. I don’t know what to do anymore apart than moving on to another realiable provider

  • g4g02_ liam (@g4g02_) reported from Lambeth, England

    can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia my internet keeps cutting off and today not working! I had tried everything your hub mentioned and nothing

  • ZatoichiHattori 𝐍𝐢𝐜𝐡𝐨𝐥𝐚𝐬 (@ZatoichiHattori) reported from Kingston upon Thames, England

    Cheers @virginmedia your WiFi has been so **** all day I’m wasting my @TheO2 data FFS and that is me being polite

  • remecampos reme campos (@remecampos) reported from Kensington, England

    @virginmedia I had check that a few times but unfortunately it could not be fixed. This is an ongoing problem and it is not on. Also my phone line not working

  • amalsasikumar amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    @virginmedia My internet never works and when I call your guys up they do some amazing tests, and say it’s all fine, I’m left to feel I am lying it’s been a year of nightmares and no solutions

  • niallkelly9889 Niall Kelly (@niallkelly9889) reported from Croydon, England

    @virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.

  • putyourboootson elly (@putyourboootson) reported from Lambeth, England

    @virginmedia Broadband (South London) completely down for the second time within a month. Service page estimates 4pm fix - so I’m not going to be able to get very urgent work done today. So, can we get compensation for this rubbish?

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.

  • DaleMC_ Dale 🔶 🦁 (@DaleMC_) reported from Camberwell, England

    12 hours without service is rather poor @virginmedia

  • chadoneit Charlie Done It. (@chadoneit) reported from London, England

    @virginmedia I finally got through to a girl called Chloe. She was very argumentative and seemed to cut me off at the end so none the wiser. How do I go about making a complaint?

  • abreybugg Michael Abrey-Bugg (@abreybugg) reported from Whyteleafe, England

    @virginmedia My virgin broadband has not been working for 3 days and due to be fixed tomorrow, however virgin text made sense to me - help

  • amalsasikumar amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    @vmbusinesshelp @vmbusiness Im sorry but @virginmedia is very poor at responding and I am looking else where not worth paying £50 a month for no service and no response

  • BenJamesPhotos Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, England

    @Joeynoble @virginmedia Trying to get the account transferred into my wife’s name, we’ve been messed around for weeks. Utterly useless, I could move to another provider I would, cannot stand them. @skytv customer service used to be incredible when I was with them, Virgin could learn a lot from them! 😡

  • evansamuel5 Evan Samuel (@evansamuel5) reported from Wandsworth, England

    @virginmedia giving absolutely zero service in SW London for second night in a row and refusing to answer the phone. Absolutely bloody useless.

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Any further help in this matter? I’ve been trying to cancel my contract for a week now without success.

  • PaulWRamsay #HellomynameisPaul💙 (@PaulWRamsay) reported from Camden Town, England

    @virginmedia Reg is YT17ZTM, it’s one of the few road in the area where permits are not needed every day, only on match days. Would you not help the driver get a permit for his own Rd? What rules do you have for driver vans being left outside of work hours?

  • cycleoptic cycleoptic (@cycleoptic) reported from Islington, England

    @virginmedia @JanHammersSon I’ve no internet in N19 no problems reported on status, logged into test..,.. you have broadband problems.... really?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BorisPinnochio Boris Pinnochio P Wildebeest (@BorisPinnochio) reported

    @virginmedia Why do we get this OUTAGE BOLLOCKS just tell your customers the truth ie what the problem is really and when it will be fixed

  • rubyred171 Maria 💫 (@rubyred171) reported

    @VanyRichardson @virginmedia Read they had problems.

  • DDestroyer70 DeuceDestroyer70 (@DDestroyer70) reported

    @virginmedia your phonelines are jammed, your website complaints form merely logs me into webmail (!) and your chatbot clearly has a bad attitude. How can I make my complaint heard? Total loss of TV. Unacceptable. Give me the compensation I fairly deserve. @BBCWatchdog

  • Stickings90 Graeme Stickings (@Stickings90) reported

    @virginmedia I keep getting texts putting back the fix time for the TV service, and the App does the same. The page you keep giving a link to has not been updated since 15:30

  • Columbanus13 Stephen (@Columbanus13) reported

    "major outage" ="major hack" #virginmedia

  • stewartbowie4 stewart bowie (@stewartbowie4) reported

    @virginmedia It was regarding the missing channels as there was no obvious message on the website to say there was an issue. But tried the number and very very frustrating to the message of.. we're busy goodbye! That's not a great 1st impression. Hopefully it won't happen often.

  • peashen Heather Peacock 😷💙🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸 (@peashen) reported

    "We’re aware of an issue currently affecting TV services and are working hard to resolve this as quickly as possible." 11.28 tweet from @virginmedia and no further comment on twitter weird eh

  • quigs1888 LanaQuigs1888 (@quigs1888) reported

    @virginmedia It’s becoming a bit ridiculous now, I’m without tv 7 hours. It’s not acceptable I pay a lot of money for this service as do a lot of other customers and there is forever problems! #shouldhavegotsky

  • EddieFa98725338 Eddie Farrell (@EddieFa98725338) reported

    @virginmedia why is my TV still not showing all the channels that I pay for . That will be all day down , I will be expecting a refund when my bill comes in

  • scally55 John Rodgers (@scally55) reported

    @virginmedia Yet still down at 6pm it's been 7 hours now !!!!