Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Southwark, City of Westminster, Harringay, City of London, Orpington, Poplar, Wembley, Kingston upon Thames, Streatham, Waltham Forest, Newham, Croydon and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Mark Pinkerton 💙🚴♂️
(@markpink) reported
from
Islington, England
@Leigh5Tom @virginmedia As an existing customer, they are known for their poor customer service. Can never get through on phone and that is main access point to info. Website CS info poor, with zero joined up thinking. Pretty good speed when working. Good luck!
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matt 🇮🇳
(@vorny_twts) reported
from
Merton, England
This zoom call keeps crashing **** off @virginmedia
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HowardLeigh
(@BHSnapper) reported
from
Biggin Hill, England
@virginmedia Humble sincere apologies...☺ I mistook my Internet password thinking that ws the correct one, only it wasn't... Found the correct one and straight in and problem solved after talking to 2 excellent advisers👍
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Jazzhk
(@aejazk) reported
from
Bromley, England
@th4tguy92 @virginmedia Do you have the Hub 4. I think it’s a hub 4 is crap or VM engineers can’t control it. Let’s try the number they have given.
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Drëxl
(@PimpOzil) reported
from
Croydon, England
@virginmedia Called again today, and was told my an automated service that all lines are busy and to try again later. I’ve been trying to call since Monday & I would like to put in writing my request to cancel. My account number is 334885003 Can someone DM me so I can get this done TODAY
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🏀Little Apple🍎Miri
(@MirinaFaria) reported
from
Bromley, England
Wouldn’t it be nice if @virginmedia actually delivered the service they get paid for!? And when you called to talk to them they actually answer or when you go on the offered live chat you’d get a person and not a robot!? Yeah me too. #worstservice #virginmedia
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Paul Matuszczyk
(@Paul_Matuszczyk) reported
from
Camberwell, England
@virginmedia what brilliant technology utterly soured by almost comically bad customer service. I say “almost” as there’s nothing funny about taking 5 weeks, countless phone calls, endless hours of online chat & 2 formal complaints to just get my bill right. Not asking much.
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Neil C Boote
(@MisterBoote) reported
from
Ealing, England
So our education system & business activity now utterly reliant on solid, fast, reliable internet service that market consistently fails to deliver. @virginmedia down again this am. Time for state to take control of this crucial, strategic infrastructure. Really is a joke ATM.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Can I please DM you on this issue?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Yeah I pay more for that not part of your service that I’m paying you for every month
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
@virginmedia it great to know we pay for broadband & you really struggling to provide! I’ve had speed issues since mid Jan. U acknowledge there was a fault on 8th Feb! Said it was fixed but engineer (who came today) said wasn’t & web page wrong! Won’t be fixed till 15th! Tonight
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia I did call. One chap was very helpful and referred the poor broadband service and a faulty landline for two years to @Ofcom and the latter chap was not very helpful. Would you stay and have your monthly fee go from £28.50 to £49.50?
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Is that the terminology? As I said I don’t wish to discuss it on Twitter. Think a complaint is now in order and a cancellation request.
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Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Hello anyone there? Could you please reply to my last message? As my landline is not working and there is no email support it seems Twitter is the only other way to get hold of Virgin Media. Please advice how to get hold of customer services not 0345 as too expensive
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Thomas
(@tom_of_lond) reported
from
Lambeth, England
Hey @virginmedia how long till you’re gonna fix your wifi been a week now and for those that are wfh its kind of important and shutting your customer service lines doesn’t exactly help get your act together.
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Arun Joseph
(@apjoseph2013) reported
from
Ilford, England
@virginmedia Can you arrange someone to call me? I have been trying to call your service since I received the letter - which was middle of Jan.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing
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Jamesie
(@DJ_Jamesie) reported
from
Islington, England
@PaulJoh30516408 @virginmedia Real shame as the broadband is good. The engineer was a really nice fella too. Just the phone customer service...
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Toby Willis
(@TobyTryTri) reported
from
Bromley, England
Service completely down at present again!! So @virginmedia what are you going to do!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Vaughan
(@Shelly_V_67) reported
@virginmedia We have since had an email saying someone will come out to set us up but we don’t need someone to set up as we are already a broadband customer and have al the equipment and we are still using this
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Bolu-T
(@BoluwatifeJones) reported
@virginmedia why is my internet not working?
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Jon
(@Jonisim) reported
@CrushingSouls8 @virginmedia @joffa81 TS5 down
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Josh C
(@jayjayceee) reported
@virginmedia my fibre broadband is down in TS16, your website says it's fine but judging by all the other tweets it's probably broken
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Emma Waddell
(@ekwaddell) reported
Anyone else just despair of @o2 and @virginmedia. customer service. Was in a good mood when I contacted o2 with a simple question - 5 departments later, with me getting angrier at every one, they hung up on me.
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Becca
(@BeccaAimee_) reported
@Gary_Swanston @vmbusiness @virginmedia Broadband’s down in TS19 too, residential
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𝙎𝙈𝙄𝙏𝙃𝙔
(@lufcsmithy1984) reported
@virginmedia Broadband down early this week!! Usually Friday!! Utter utter steamy dog **** of a service. Can't wait to **** you right off.
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Steve Roberts
(@SteveisRobot) reported
@virginmedia Can I use Netflix on a different device, meaning I’ll get login details? Can I hand pick Disney channel for the 6 months, any additional cost within 6 months? Does this include BTSport at no extra cost? Do I get the WiFi pods? And to confirm I’ll get 1130Mbps download speed? Thx
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Mark
(@thenuttyprof) reported
@virginmedia I really hate your wifi max service. Your pods are a pain and I don’t want to combine both my networks into 1, for one my phone drops video calls when swapping from 5ghz to 2.4ghz and 2 if not connected to 5ghz then my game streaming won’t work.
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Helen
(@EllJey) reported
@Gary_Swanston @vmbusiness @virginmedia TS postcode here and internet has been down for about 30 min!