Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 11/26/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Mitcham, Ilford, Hackney, London, Redhill, Hammersmith, Harringay, Southwark, Waltham Forest, City of London, Croydon, Newham, Dagenham, Romford and Bromley.

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City Problem Type Report Time
United KingdomMitcham Total Blackout
United KingdomIlford Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomRedhill Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @virginmedia No - you don’t seem to think anything’s wrong. But there is - our neighbours also have no service. So there’s definitely a problem.

  • BronBron283 Bronwyn MacDonald (@BronBron283) reported from Merton, England

    @virginmedia your customer service is shocking! Been trying to fix my WiFi (no internet connection). You won’t send someone to help but rather send a letter on “how to fix it” Gone are the days of actual help instead I’m being spoken to like I’m stupid.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @BBQColin @virginmedia Fingers crossed they resolve it soon. No amount of money can make up for it, I would just like decent customer service that gives you concise, current and correct information as well as regular updates #virginmedia #fixmybroadband #poorcustomerservice

  • DWozza Wozza (@DWozza) reported from Merton, England

    @virginmedia Nope not listed there, only happening on channel 406, audio keeps cutting out and the screen flickers, tried it on 2 different TVs and having the same issue

  • willrostron Will Rostron (@willrostron) reported from Merton, England

    @virginmedia what is up with your customer service line! After the automated bits get told that everyone’s busy so get music. no voice updates “we will be with you soon” or “you have x mins to wait”. Tried 3 times over 20 mins - my WiFi is rubbish and if not fixed I will leave

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Ilford, England

    @virginmedia Day 7 without internet! Just has the following from you which is simply false:- Virgin Media Outage Update - ID: F007272603 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team

  • JCunninghamUK Jordan Cunningham (@JCunninghamUK) reported from London, England

    @virginmedia WHY IS YOUR WIFI THE ABSOLUTE WORST WIFI IN THE WORLD!!!! Anymore than 5 metres away and it disconnects - getting very frustrated

  • BenAlderweireld Mate Parlov (@BenAlderweireld) reported from London, England

    @virginmedia omds can you sort out your ‘service’

  • mgrazia_baf sbruffoncella #antifa🇮🇹🇪🇺🇬🇧🌋 (@mgrazia_baf) reported from London, England

    In a world that runs on the net if you are a @virginmedia customer you have to wait 4 days for an engineer to fix a modem, installed only in November 2018. IT’S NOT A JOKE!!! Thank you for letting me loose a day of work and 3 days worth of studying. #virginbroadband

  • elifnur Elif Nur Karlidag (@elifnur) reported from Camden Town, England

    @virginmedia 1.I have a huge problem, I have received my installation pack today, after a long wait. I have ordered the big bundle with the finer internet. The installation pack didn’t include a router. I called your customer service, after talking to some other departments I hav

  • elifnur Elif Nur Karlidag (@elifnur) reported from Camden Town, England

    @virginmedia 2. been directed to the installation department, the lady on the phone was extremely (extremely!!) rude and uncooperative, she said I have to call another day, customer support and she doesn’t have access to anything; she raised her voice to me, I wanted to make a

  • KeaneMJ ♻Michael J Keane ♻ (@KeaneMJ) reported from Lambeth, England

    @virginmedia Hottest day of the year and VirginMedia rang me up and then put me through to someone else. Left me hanging twice so far. Thought service was cancelled but money still coming out of account. I'm just trying to get email address to write to. It isn't hard.

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    @virginmedia is there a problem with your phones, twice in the q and both times cut off. 😡

  • willrostron Will Rostron (@willrostron) reported from Merton, England

    @virginmedia I’ve had over 6 months of having poor WiFi where it cuts outs and has to be rebooted every other day (twice today already!). I want a technician to come out and sort ASAP as my family mobile bills are through the roof due to using data plan instead at home!

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Stratford, England

    @BBCWatchdog Can you look into @virginmedia appalling service and dreadful customer service. This is my 7th day with out internet and all I get is fobbed off. Not acceptable service. #virginmedia #fixmybroadband #poorcustomerservice

  • majrav Majid Ravandi (@majrav) reported from City of London, England

    @virginmedia without doubt the most DISGRACEFUL service EVER. You constantly attempt to take advantage of elderly vulnerable adults. We have been trying for weeks to talk to u & have me put on as authority to talk, & you won’t help, but you continue to send threatening letters.

  • elifnur Elif Nur Karlidag (@elifnur) reported from Camden Town, England

    @virginmedia 5. Not only I am upset and surprised of the problem, I also feel abused by your representative in the call center.

  • trickyvondickie Tricky (@trickyvondickie) reported from Kensington, England

    @virginmedia trying your text service now

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    And although operative insists there is no local issue, 5 people in my street have no @virginmedia

  • tonypaulway Tony Way - Bloke off the telly (+Films) (@tonypaulway) reported from Hackney, England

    @profanityswan I mean, his pinned Tweet is a public complaint to Virgin Media customer service from 2016. So that’s what your dealing with.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nemeses667 Tis_Me_Innit (@Nemeses667) reported

    @virginmedia Would you mind elaborating upon the issues as it does look you have major issues.

  • vikkibradley82 Vikki Bradley (@vikkibradley82) reported

    @virginmedia No internet, no service checker to check what’s going on, unable to call the 0800 561 0061 number as it won’t connect! How exactly am I supposed to find out the problem?!?

  • Julianhomeboy Julian (@Julianhomeboy) reported

    @virginmedia Do you work for virgin? Is 789 a virgin phone number? If yes then I've spoken to both!! They said its a migration issue due to virgin joing o2. Is this true???

  • sasShirley Shirley Summers (@sasShirley) reported

    @virginmedia But not doing anything to help. She's been told no one can help again this morning

  • tuhin_sheikh Tuhin Sheikh (@tuhin_sheikh) reported

    @virginmedia Issues I've with your service is, a) I do not get notified when you have planned work in the area, b) when your service fails you should automatically update the customers and c) you should send compensations automatically to affected users account

  • Julianhomeboy Julian (@Julianhomeboy) reported

    @virginmedia @virginhelp Look at the photos. 4g+ (PLUS) has stopped working 1 week ago. Used to get 4g+ for over 4yrs and now can only get the slower 4g (not plus) my vodaphone sim gets 4g+ on this phone but virgin doesn't. 789 help said its due to virgin customers migrating to o2. So who will fix it!

  • lfc_kimbo Kimbo🏆⭐️⭐️⭐️⭐️⭐️⭐️ (@lfc_kimbo) reported

    @virginmedia our tv keeps switching itself on & off, 7 times since yesterday, broadband keeps going off, your website is still down to check status in GL52, is there a major issue? Are we getting refunded for this? Trying to work, thanks

  • okhaeadeleye OA. #ENDSARS (@okhaeadeleye) reported

    @virginmedia your website is down and you were unable to charge my bill. Why am I getting a late payment charge for your own issues?

  • HannahCollins84 Hannah Collins (@HannahCollins84) reported

    @virginmedia Yes I have tried that, neither are showing. No one answers the live chat via WhatsApp. And I’m loosing patience with your service.

  • Jake_head Jake head (@Jake_head) reported

    @virginmedia a reference number has never been sent to Exertis for me to claim the reward.