Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Beckenham, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Croydon, Southwark, City of Westminster, Newham, Wandsworth, Dagenham, Orpington, Poplar, Ilford, City of London, Hackney, Ashtead, and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 1 hour ago |
|
Hammersmith
|
Internet | 1 hour ago |
|
London
|
Internet | 2 hours ago |
|
Croydon
|
Total Blackout | 4 hours ago |
|
London
|
Internet | 5 hours ago |
|
Hammersmith
|
Internet | 5 hours ago |
Community Discussion
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Richard Beenham (@RickBeenham) reported from Wandsworth, EnglandHello @virginmedia - my internet is down. I’m in Roehampton SW15 - is there a problem and is it being fixed? I have a meeting at 9:30!
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lucy francis (@lucyfrancis_tri) reported from Camden Town, England@virginmedia I will again but i get the recorded message. Thank you for trying to help.
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Claire Nugent (@clairevnugent) reported from Romford, EnglandAnd on top of this I’ve been on a chat to complain about what happened and I’ve been made to wait over an hour for a wait time of “fifteen minutes”. This is a paid service! Never use virgin media for broadband, I’m fuming 😤
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lucy francis (@lucyfrancis_tri) reported from Camden Town, England@johnalsochris @virginmedia I managed to speak to their customer service. It will only return to normal on the 24th August due to major work on their network
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Abu Siddiki (@ABSiddiki) reported from London, England@virginmedia Well…either an early cancellation or resolve the issue that I am having at your expense and not mine :)
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Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported from Romford, EnglandSo Virgin How do I opt out receiving one of you hard of hearing not very pleasant slow on the uptake sales people calling me from somewhere East of here... @virginmedia
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lucy francis (@lucyfrancis_tri) reported from Camden Town, England@virginmedia your engineer has come in today, replaced the router + connections outside. wifi speed is painfully slow and keeps cutting out. I keep checking service status for my area 15 + running test. I’m working from home! What is the issue and when will it be fixed?
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JS Chamberlain (@jj_jacq) reported from Bromley, England@virginmedia please help- our ntlworld emails have stopped working - saying pw is incorrect. Only solution is to access my account on virgin media but stopped using them for broadband a while ago. How can we change the pw for email?
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Konstantinos Veves (@k_veves) reported from Ealing, England@MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.
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David (@gingertrvlguru) reported from Lambeth, England@virginmedia What’s the point? It’s not going to fix any quicker. You’re not going to give me anything back on my bill. May as well not waste either of our time.
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Ethan Chapples (@EthanChapples) reported from Sutton at Hone, England@virginmedia is there an issue with internet in CR4? Had no connection for the past hour?
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Nathaniel (@Nathaniel_801) reported from Poplar, England@virginmedia Please sort out this issue ASAP!! Time is money 😭😭
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Nathaniel (@Nathaniel_801) reported from Poplar, England@virginmedia My WiFi has been off all morning... I called and was told it was a problem in my area... When will it be sorted.... I need to work from home today and I can't due to this problem #virginmediadown
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MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England@virginmedia You’re not working hard to get this fixed… nothing has been fixed in nearly 3 months
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Claire Nugent (@clairevnugent) reported from Romford, England@virginmedia Absoutley disgusting customer service today, was sent round the same bot telling me to do the same things for half an hour before getting to a chat where the helper decided to take their lunch break in the middle of it and expected me to wait!!
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lucy francis (@lucyfrancis_tri) reported from Camden Town, England@virginmedia You’re having a laugh!!! seriously! Did you read my first message fully? I’ve been running the test…so why do i have slow intermittent wifi please?
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Elizabeth Bloom (@tick_tick_BLOOM) reported from Lambeth, England@virginmedia can I please send you a DM / ask someone to get in contact? I’ve got nowhere with your rude advisor over the phone.
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Konstantinos Veves (@k_veves) reported from Ealing, England@1Drubsy @virginmedia I have already filed a monitoring request for @virginmedia with Ofcom and submitted a complaint with CISAS. I had enough of them. They must face the consequences of their actions and I will not stop until this is done.
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Andy Saw (@andysaw) reported from Kingston upon Thames, England@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Caz_Bolt (@Caz_Candiboots) reported from Bromley, England@virginmedia Vodafone said they wanted proof of my mother inlaw illness and see if it's right for THEM to cancel her contract... She has late stage vascular dementia, half of the time she can't remember where she is let alone where her old blackberry is.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carrie Shearsby (@CarrieShearsby) reported@virginmedia The engineer who came today, its just me down my road having problems. The TV and phone still works its just the wifi
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Tony (@ajsmiffy) reported@virginmedia So why did they say they could do it and send me the form on 15/4 ??? I can’t cancel now having just signed up for another 18 months on the pretext of getting this sorted.
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Harvey Sond (@harveysond) reported from Leeds, EnglandNever known such bad customer onboarding as virgin - I would avoid if you have a new build @virginmedia
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Will (@youcantgoback) reported@virginmedia It was off all Friday last week. It was off about 5 hours today. And now I planned to work tonight to make up for it not working most of the day and it's off again.i work from home for myself and I need the internet to make a living. Never had these issues with sky.
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Immortal Machine (@lmmortalMachine) reported@virginmedia No known issues it shows. I've reset the router to see if it quells any problems.
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Emma Goldsmith (@egoldie77) reported@virginmedia CEO email it’s is then. I’ve tried. Your customer service is despicable. I’ve screen grabbed your unhelpful comments.
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Sue Stevenson (@SueStev88367400) reported@VirginMedia Why do I keep loosing my internet connection? Have spent 2 hours + speaking to your ‘help’ desk & it still keeps going. VERY ANNOYED CUSTOMER!!!!
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Ann James (@AnnJames7) reported@virginmedia I’ve had no monitor service for two days now 🤬 and obviously I can’t ring you find out why!!
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Adam Dunn (@ADunn1872) reportedDoes anyone on here work for Virgin Media able to help me please? Cheers.
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Emma Goldsmith (@egoldie77) reported@virginmedia Is this a joke? Don’t call me by my first name you don’t know me and have been completely useless. Let’s see what your CEO says about your comments and treatment of a very loyal customer. Despicable.