Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Croydon, Southwark, City of Westminster, Orpington, City of London, Welling, Bromley, Mitcham, Beckenham, and Westminster Abbey.

City	Problem Type	Report Time
Poplar	Total Blackout	4 hours ago
Croydon	Internet	9 hours ago
Southwark	Total Blackout	11 hours ago
City of Westminster	Internet	2 days ago
City of Westminster	E-mail	2 days ago
Croydon	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Deli (@DelDelovely) reported 1 minute ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

• 
  Philip 🦅 (@Phil_Swallow) reported 2 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  Keef Gibbs (@Keefidentity) reported 3 minutes ago from Merton, England

  @virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.

• 
  Andee Byford (@BobCratchitt) reported 15 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  Befitat50 (@befitat50) reported 29 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Beth (@bethcanadian) reported 29 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 29 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 32 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Catt Hurman (@catt_hurman) reported 32 minutes ago from Bromley, England

  @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

• 
  Mark (@markrhorney) reported 34 minutes ago from Lambeth, England

  @virginmedia again really???? I just signed up to a flipping contract and broadband goes down again! Worst mistake. Should have went with another provider. My Plex and my security system is down. Thanks for nothing virgin. 🤬🤬🤬

• 
  Mrs R (@KateRenton) reported 35 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Declan Higgins ☘ (@declan1968) reported 36 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Jenny (@jennymelmo) reported 38 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 38 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Shasa Colson (@THE_COLSON) reported 43 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 43 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Baltazarka (@MiaZagica) reported 46 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Fiscally Unstable Cam (@DxpTheFirst) reported 46 minutes ago from Lambeth, England

  @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 50 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Jane Common (@JaneCommon) reported 57 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Spurdle (@EmmaSpurdle) reported 5 minutes ago

  @virginmedia Yes but the issue has been going on since Thursday at 10pm. It’s now Saturday!

• 
  JCC SOUTH (@JccSouth) reported 5 minutes ago

  @rpd_pacer @virginmedia @virginmedia customer service is woeful. With them since it was Telewest. Sky are much better and have got good offers on at the moment. Only time they were any good was after a death in the family when they weren't needed anymore! Good luck.

• 
  Steve Hilditch (@SteveHilditch) reported 11 minutes ago

  Well done virginmedia. ‘Intermittent signal in your area’ during the penalty shoot out of the champions league final. Missed most of it. Not impressed.

• 
  Alissa (@Alissa_SarahLou) reported 12 minutes ago

  @virginmedia When are you going to issue a formal statement on the nationwide wifi outage. Cm16 area been out since last Thursday, but for others I can see it's been a lot longer. Do right by your customers and issue a statement

• 
  Brian N (@BrianNicholso16) reported 13 minutes ago

  @markenello @virginmedia Been through the frustrations too Mark. Almost made my blood boil, cut off several times while on long calls and took ages to manage to leave. Had issues afterwards too. Moved to EE and really happy and a UK call centre with very helpful folk. Fifty pounds a month less too!

• 
  Bilgin Art (@art_bilgin) reported 14 minutes ago

  @ virgin #virginbroadband @VirginAtlantic Virgin media broadband 4 days without broadband from crappy Virgin. Mast down, so it takes 4 flipping days to fix it yet everything internet, business, security and entertainment is down

• 
  Lucia (@LadyLucia05) reported 15 minutes ago

  @AskVirginMoney It was something specific but I've had to sort it myself thanks to @virginmedia poor service

• 
  Jules 🌙 HOOLIJIN 💜 (@julesepiphany) reported 17 minutes ago

  @virginmedia Hi, I’m a new customer and have been with you for 3 weeks. First week was fine but for the past 2 weeks the connection has been diabolical, now showing red light and currently offline- please can you update us if broadband is down?

• 
  markrmifsud (@markrmifsud) reported 17 minutes ago

  @virginmedia it's been said that service should resume 16:00 tomorrow?

• 
  ✊️Tom✊️ (@SchecTom) reported 20 minutes ago

  @virginmedia had no Internet or TV since around 9pm last night. You guys fancy trying to actually fix it or?????