Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 03/19/2026 16:10

March 19: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Croydon, Newham, Hackney, Ealing, Poplar, Southwark, Ilford, City of London, Camden Town, City of Westminster, Bromley, Redhill and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(

  • BarryDanser BarryDanser (@BarryDanser) reported from Paddington, England

    @virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it

  • benedictm The Bends (@benedictm) reported from Kensington, England

    @JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from London, England

    @virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia SMS service sucks. 30min of security checks, I get a "Thanks for the details. I apologize for the inconvenience as there is a speed issued in the services i will transfer you to our technical team.I am sorry for the inconvenience caused". Next operator "May I ask your full name"

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia @matthewlovett What a poor way to attempt to help the issue - again terrible if not altogether non existent customer service.such a sad state of affairs that you should be one of the biggest players in this country in the commmuncations age - and yet such poor communication skills.

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia Seriously, it's laughable. Operator asking for a picture of my hub because you don't have a log of the equipment you provided me. 51min in and the only 2 things we know: that you didn't update my name when I asked months ago; and the broadband is slow after the patch up from Dec.

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @virginmedia cheap labour in Bangalore = terrible customer service ..

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia I couldn't care less about the name issue. You're taking your payment anyway so this only becomes an issue for your security checks. I need a solution to my broadband, if you fix that you can write whatever you want as my name in the contract.

  • janlamb25 Janet Lamb (@janlamb25) reported from Ilford, England

    Just how difficult is it - no e mail address and just Sunderland as a postal address - virgin media , service is appalling #virginmedia

  • persianuk2017 Hadi Taheri (@persianuk2017) reported from City of London, England

    @virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(

  • benedictm The Bends (@benedictm) reported from Kensington, England

    @JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work

  • 71_sepe Sepe_71 (@71_sepe) reported from Bromley, England

    @aberquine @virginmedia I get this with BT in SE London all the time. Terrible 4G service. These companies are really ***************!

  • chippers34 Lloyd-A-Tron (@chippers34) reported from Wandsworth, England

    @virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from London, England

    @virginmedia All working now but customer service has been a nightmare

  • Emma_Campaigner Emma (@Emma_Campaigner) reported from Lambeth, England

    @virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia It was a change made with a deed poll and communicated months ago. If you "of course" have a log of the hub he couldn't find it. 59 minutes still no solution.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PhillThornhill Phill Thornhill (@PhillThornhill) reported

    @virginmedia Seeing as you caused the problem and you are now the same company I would expect you to do something to resolve it. Your customer support line has been very little help.

  • PhillThornhill Phill Thornhill (@PhillThornhill) reported

    @virginmedia So what is the point of this? I have put in a complaint via your website.

  • RichieUK_TTV Richie #SaveNeighbours (@RichieUK_TTV) reported

    @chunk1066 I couldn’t reply to your message by virgin media - I rang them about my order and they are having “problems” with Yodel and everything is delayed for an unspecified amount of time

  • CcdCameron cameron douglas (@CcdCameron) reported

    @virginmedia Still a problem ! Yes I have done all on your help page How can I phone you if I dont have a signal

  • bowzbass Bowzer Massive Wagons (@bowzbass) reported

    @virginmedia , your customer service is an absolute shambles. What kind of tin pot organisation are you running? No broadband for over 2 months and counting. You've cost me hundreds by cancelling appointments less than 12 hours before. #scam #virgin #broadband

  • swalesuk01 james wales (@swalesuk01) reported

    @virginmedia Can you promise that if I was to call I won't get bombarded with trying to keep my package. As at the moment the service I am receiving is making me tempted to just cancel and go elsewhere

  • JemimaLLB Jemima Puddle Duck (@JemimaLLB) reported

    @virginmedia Am I able to cancel my service via the text number?

  • AjBsuperstarR Ant (@AjBsuperstarR) reported

    Hello @virginmedia I have to say that your customer service agents are really something! I’ve not had this poor level of service in a long time.

  • marksumner71 Mark Sumner (@marksumner71) reported

    @virginmedia Well without stating the obvious I would naturally like the problem fixed in a timely manner, this problem is almost a month old and we are no further forward

  • bagpipes16 Gavin Piper (@bagpipes16) reported

    @virginmedia the service checker doesnt ever show anything up or are you talking about something else?