Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, Hammersmith, London, Bromley, Southwark, Croydon, Hampstead, City of Westminster, Newham, Bexleyheath, Camden Town, Romford, Mitcham and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Wi-fi | |
| Ilford |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| Bromley |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Can you just send a technician over to us? I’d assume you’d prioritise a customer that has been left with no Internet for 5 days? I’m not going to post the issue on an online forum, I’m asking you to provide support please.
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
Really losing my patience with Virgin media now. Down for 8 days been told 3 times it’ll be fixed within 24 hours but won’t send an engineer out
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AJ
(@appariciojunior) reported
from
East Ham, England
Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
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(An)TonyM 🇺🇦
(@wowbaggerish) reported
from
Epsom and Ewell District, England
@virginmedia @gosportjack75 Yes. Please ensure you do. It's appalling customer service.
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Yes I did try to call but couldn’t get hold of anyone after a 20 min wait. As you can see from the screenshot above in previous tweet, every appointment I make gets cancelled. Are you able to do something about this? Any help would be much appreciated
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Kerry Vaughan
(@Boubs1985) reported
from
Addington, England
Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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Stephen Champion
(@Champs707007) reported
from
Bromley, England
@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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CJ
(@ZJM_331) reported
from
Islington, England
@virginmedia your service checker isn’t working. Can you please advise of service issues in the N1 area as the broadband has gone down again? Thank you.
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia Seems like the whole area is down. Normally you warn me if works are planned, but not this time.
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Mitzy
(@mihaialaci) reported
from
Poplar, England
@virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@virginmedia And now the service checker doesn't seem to be working either....
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes
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Alessandro Ferrara
(@iamAleFerrara) reported
from
Kensington, England
@virginmedia Hello there, DAY 5 without Internet connection here and I haven’t received any update from you. Can you PLEASE make some clarity on what is going on and when we can expect this to be fixed? Surely you should have sent a technician to check on us by now… Absolutely awful.
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@BBCWatchdog I was without TV service with Virgin Media for over a week this month, could only use chat bot, eventually a live chat with a person because I took to twitter, but they couldn't help me either. Still waiting for the comp form they said would come automatically.
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia No, I have TV service only and the live chat agent said I would get the compensation form.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Christian P Elliott
(@Christi03512551) reported
@virginmedia It’s now been an entire week with internet and I can’t even speak to someone on the phone, because a robot keeps telling me the problem is ‘being fixed’, which it told me last Tuesday. Again, very disappointed and upset.
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Scott Campbell
(@Scottc2511) reported
is it bad that a technology company has a website that just doesn't work? @virginmedia why can't I set up a direct debit on your website?
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Paul Cadd
(@Titanium_Boy) reported
@virginmedia It appears to be working today. What was the issue to cause such a widespread outage please?
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TheGentlemanBaker
(@Gentleman_Baker) reported
@virginmedia @SimonMiller316 @virginmedia you don't just get a down you get a brown down
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Amanda Sborgi
(@mandisborgi) reported
@virginmedia I am not receiving text messages anymore and it is impossible to get support from you! And no, the problem is not on my phone bc with another carrier sim card it works fine. So will you charge me a fine to cancel my contract for a service that is not provided?
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Gareth McCullough
(@Gareth_Mc) reported
@virginmedia By actually dealing with the problem rather than telling me to check connections and restart my box. Had an engineer “fix” the fault last week. Problem still persists. Customer service didn’t want to know.
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TheGentlemanBaker
(@Gentleman_Baker) reported
@virginmedia @SimonMiller316 @virginmedia you don't just get a down you get a brown doen
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.
(@metallicasuck) reported
@virginmedia Why is there a hike in my monthly service charge, my contract was for a fixed amount for 18 months and doesn't end any time soon?
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Pete Hannon
(@HannonPete) reported
@virginmedia I dnt live in the London area. 104 shows channel 4 in SD. 141 is blank saying channel not authorised. So I take it by your reply your not having issues with CH 4 HD? 🤔
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Pat Oddy 🇪🇺🐟🕷
(@rossaverde) reported
@virginmedia @virginhelp Hi! Are you able to give me any information on when my landline will be switched over to digital? I am having constant problems with it!