Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, Croydon, Southwark, Poplar, City of London, Bromley, Mitcham, Beckenham, Welling, Orpington, Westminster Abbey, Tower Hamlets, Lewisham, and Merton.

City	Problem Type	Report Time
City of Westminster	Internet	11 hours ago
Croydon	Internet	21 hours ago
City of Westminster	Total Blackout	21 hours ago
City of Westminster	Internet	1 day ago
Southwark	Total Blackout	1 day ago
Poplar	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 27 seconds ago from Blackheath, England

  @virginmedia Broadband gone down again in SE3 8HT area, I’ve reset the hub 3times and still no Wi-Fi or broadband. I’m using data on my phone again.

• 
  William (@willbassoumba) reported 5 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  R. Aaron (@aaronuart) reported 7 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  R. Aaron (@aaronuart) reported 10 minutes ago from Merton, England

  My connection has been crap for months and the one time it’s fine, everyone else is down #virginmedia

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 13 minutes ago from Merton, England

  @Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling

• 
  Illy Mus 💙 (@illymus) reported 15 minutes ago from Camberwell, England

  @virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???

• 
  Stephen Champion (@Champs707007) reported 17 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  Philip 🦅 (@Phil_Swallow) reported 20 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Millwall halfwayline (@millwalljdb) reported 20 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 24 minutes ago from Merton, England

  @Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat

• 
  Jenny (@jennymelmo) reported 38 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Ranjan Mallya (@RanjanMallya) reported 40 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Philip 🦅 (@Phil_Swallow) reported 43 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Baltazarka (@MiaZagica) reported 44 minutes ago from Lambeth, England

  @virginmedia Never had we have such a terrible Internet service. Absolutely NEVER. "Can't find server.", for whatever page we want, day after day. Then it finds the server; next minute - puff! Gone! Absolutely abysmal.

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 46 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  Baz, Wacky worm! (@mobiusb2) reported 46 minutes ago from Lambeth, England

  Oh great Broadband broken! , and now got to wait in for Virgin media to fix it tommorow afternoon. Probably punishment for not watching the funeral.

• 
  travelling Adam (@TravellingAdam) reported 48 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  Befitat50 (@befitat50) reported 49 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  Tim Hyson (@timhyson) reported 51 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Philippa Rooke (@Flipringer) reported 54 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  luke Burton (@lukee_31590) reported 5 minutes ago

  @virginmedia Don’t go to Virgin there internet has been **** for weeks I have got in contact with them and they have done nothing what a ******* joke (stay away)🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨

• 
  Tre (@Liafreytre) reported 8 minutes ago

  @AndrewW12290183 @virginmedia They never send them. Still have old crap of theirs from years ago.

• 
  Marko Polo (@MarkoPoloG1889) reported 11 minutes ago

  @virginmedia Sort your broadband out for **** sake you charge a lot of money for uour services yet provide a sub standard product it is a disgrace get it sorted

• 
  Brett Gaskell (@brettgask76) reported 16 minutes ago

  @virginmedia are there area issues in Manchester getting nothing on and before you say it tried reboot for 360 box & broadband

• 
  Nicola Golding (@NicolaG01) reported 17 minutes ago

  Day 3 of no internet and almost zero communication from @virginmedia. Got a text on Friday saying issue fixed (clearly not) and nothing since. Went on the service tracker to sign up for updates. Still nothing.

• 
  mec337 (@mec337) reported 19 minutes ago

  @virginmedia my phone is not working again !! are there any issues with TW13 area. Before I waste my time again

• 
  Deano (@deanspread) reported 19 minutes ago

  @virginmedia Well I’m at work now but it was working then going off for a couple minutes then back on all day. Then about 9pm went off for 20 mins then back on. Went on your page to check the service and it was saying nothing was wrong.

• 
  Brendan (@sabrevan) reported 20 minutes ago

  @virginmedia - no broadband since Wednesday night. I managed to speak to a person at your help centre. They told me there was there is no service! Wow. When asked what the cause of the problem was, I was told that the engineers were looking into it. What is causing the issue?

• 
  Chris (@Brutha_bear74) reported 21 minutes ago

  @virginmedia I’m trying to login to my account but I’m getting an error code of IDF-12B, how can I pay my bill or get in the app? It’s not recognising my email even though I’m getting my email bills from you

• 
  ohsandra70 (@KayCee312898473) reported 21 minutes ago

  @virginmedia increased bill to £70 but internet service is crap!