Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 12/04/2025 08:40

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, City of Westminster, London, Hackney, Ilford, Newham, Hammersmith, Wembley, Orpington, Waltham Forest, Ealing, City of London, Paddington and Redhill.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomCroydon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia please stop phoning my house daily in middle of working day to tell me you’re upgrading my WiFi signal. Every time you upgrade my signal, it breaks it. I’m already on a self purchased WiFi booster and it’s currently adequate. Please leave me and my signal alone!

  • willmartinesq Will Martin (@willmartinesq) reported from Wandsworth, England

    @virginmedia cancelling installation the working day beforehand, and then only telling you that it is rescheduled for 3 WEEKS TIME WHEN I CALL YOU, is terrible and stressful but completely on brand 👏🏼

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia No I have hub 2 WiFi (keeps cutting out and slow speeds

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia In relation to a potential weakness in security. I’ve got a retro phone with no caller ID. I have a name, they provided a customer licence number for me to check and to authenticate them as genuine . I have a name and they said they were phoning from Hampshire.

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia Just dialled1471 The originating number was 01424 850444 does that help?

  • Murrony Jenny Haines (@Murrony) reported from Islington, England

    @virginmedia what a terrible customer service experience

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia I’ve never had this problem before

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia 33Mbps DL and 19.59 Mbps UL... but however three attempts at running the Speedtest. On the first two attempts the UL test failed reporting connectivity issues.

  • alij_price Alison Price (@alij_price) reported from Bromley, England

    @virginmedia I ordered virgin on 17/2 no permit was applied for until the week my install was due (13/3) I got a text at 9pm the night before saying it couldn’t happen and now workmen have today told me they need another permit to dig up further down the road!!!

  • paullloyd1 Paul Lloyd (@paullloyd1) reported from Epsom and Ewell District, England

    Is @virginmedia the worse company in the world to deal with. been a customer for many years, just spent 45 on the phone to discuss an upgrade to a new package that is on their website for £79 to be told that I will have to pay £104 because I am an existing customer. #crapservice

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia Yes. Am having more connectivity issues now and the lights are flashing and unable to establish a connection.

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia There is nothing with service could I have a hub 3 ??

  • peteholbrook Peter Holbrook (he) (@peteholbrook) reported from London, England

    @virginmedia had a phone call from Virgin Technical Support. How can i be sure this is genuine ?

  • CheukRuby Ruby Lau (@CheukRuby) reported from London, England

    Internet is down since 1am this morning @virginmedia Reset hub but no use...... My virgin media showing no service outage in my area.......

  • grahamrhome Graham Roberts (@grahamrhome) reported from Croydon, England

    @virginmedia Is there an internet problem in Croydon CR8? Keep getting cut off but nothing showing in status page.

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia serious issues, getting less than 18Mbps on a 350Mbps package for past 24 hours and connection drop-outs. Impacting my ability to work and very frustrating senior leadership call.

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia The WiFi has problems

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Another day without @virginmedia service, cannot report a fault and yet these wankers continue to charge me. Avoid like the plague.

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.

  • jpmcic Jean-Paul Marc (@jpmcic) reported from Camden Town, England

    @virginmedia No service issues showing via your website but many being reported. Is 3rd party tracking sites. Have fun the test more than 6 times today so unable to report fault.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrew__Peacock Andrew Peacock (@Andrew__Peacock) reported

    @virginmedia Thanks I will do that 👍🏻 Am I able to ring up on behalf of someone else if I know security details? it's in my father's name and he is too nice for his own good and don't want him being fobbed off when he's paying good money for the service

  • DavidRHowson David Robert Howson (@DavidRHowson) reported

    @virginmedia so as only my broadband service is intermittent and my TV and phone isn’t there is no financial auto compensation… pretty poor when your working from home and this is day 3 of issues.

  • dom_whatarerice Dominic ✨ (@dom_whatarerice) reported

    @virginmedia can't access the test my hub service on your site and getting huge packet loss every 60 seconds.

  • ______M_G_____ M (@______M_G_____) reported

    @virginmedia OMG, your WebChat is excruciating. Never again will I be customer of yours. Absolute farce.

  • KaddusMohammed mohammed kaddus (@KaddusMohammed) reported

    @virginmedia I'm a new customer

  • daniellemerten1 Danielle Mertens (@daniellemerten1) reported

    @virginmedia internet in and out of service ss14 but it’s saying there is no issues

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    @virginmedia Yes I’ve checked it each time it has occurred and there’s no problem showing, I’ve also restarted and rebooted numerous times over the last couple of days and it still intermittently just stops working.

  • DavidRHowson David Robert Howson (@DavidRHowson) reported

    @virginmedia Well this sums it up….. speaking to support there are issues in my area … on the link you’ve sent there aren’t !

  • AFCJosh9 Josh (@AFCJosh9) reported

    @virginmedia Wow. So that’s Tues/Weds/Thurs without television or internet connection which we’ve paid for 😬without being rude, we’ve been given those times before and it hasn’t been met, is this likely to happen this time?

  • sh33ran7 Ant Sheeran 🤙🏻 (@sh33ran7) reported from Stoke-on-Trent, England

    @virginmedia I have yes and there is no problem detected. This has been happening for 3 days now.