Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 01/27/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Fulham, Hackney, Southwark, City of London, City of Westminster, Croydon, Paddington, Romford, Ilford, Bexleyheath, Harringay, Hampstead, Greater London and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomFulham Wi-fi
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • chrisoregan chrisoregan (@chrisoregan) reported from Bromley, England

    @ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday

  • maxbhill Max (@maxbhill) reported from Croydon, England

    @virginmedia Is this really the standard of service you think is acceptable

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia It’s still not working...

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @virginmedia Your contact us chat service online isn't working either!!!!

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @virginmedia Your lines are always busy through the day! What is happening? I tried last weekend and it's the same this time too. Help!

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @virginmedia I have been a long time customer. Is this the service you offer?

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩

  • pauldurie p2.0 ✊🏻 🏳️‍🌈 #BLM (@pauldurie) reported from London, England

    @PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • Ianharwooduk Ian Harwood (@Ianharwooduk) reported from Bromley, England

    @virginmedia Terrible. Please have someone call me so I can leave as I have wasted 1.5 hours on hold trying to get through to do this

  • Nwokojojo Jojo Nwokoye (@Nwokojojo) reported from Wandsworth, England

    @virginmedia Yes it was on their and now it’s not but it’s still not working

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!

  • StaceyRebekka Stacey Karlsson (@StaceyRebekka) reported from London, England

    @virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?

  • maxbhill Max (@maxbhill) reported from Croydon, England

    @virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable

  • Ianharwooduk Ian Harwood (@Ianharwooduk) reported from Bromley, England

    @virginmedia Your broadband is terrible. I am suppose to have 350meg and it is under 20 on speed test. Your customer service team are incompetent at best. Being told I was being put on hold while they try and sort the broadband out and the agent never came back and didn’t call me back either

  • kilomilesy colin miles (@kilomilesy) reported from Romford, England

    @virginmedia 11 days without a landline and 17 texts giving a time and date estimating the fix to be done by and failed every time. Oh well let’s see what tomorrow brings! Crap Virginmedia

  • _leftielucy Lucy Williams (@_leftielucy) reported from Camden Town, England

    @DumbassMiliband @virginmedia Literally soo bad this week 😭😭

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    @virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!

  • Joshbratt87 Joshua B (@Joshbratt87) reported from Camden Town, England

    @richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmyl962002 jim little (@jimmyl962002) reported

    @virginmedia No help whatsoever, due to renew in January. Bye bye.

  • JohnMurph62 blueblood ⭐️⭐️ (@JohnMurph62) reported

    @virginmedia No router not working M no internet since 0700 Monday.

  • JohnMurph62 blueblood ⭐️⭐️ (@JohnMurph62) reported

    @virginmedia Ok.Will send a split message. No outages for broadband showing on service status. This was the case on Monday, & Michael told us the system showed the problem was with our router.Tried all the remedial suggestions,no joy

  • LiveNowHere Fair Minded 😷 🕯 💙 (@LiveNowHere) reported

    @virginmedia Waiting for more than an hour for help with "mailbox unavailable". Please help.

  • Salter3 SalKey (@Salter3) reported

    @virginmedia is virgin email down I cant access my emails can’t even change password

  • mrsdavies123456 Claire Davies (@mrsdavies123456) reported

    @virginmedia just a nice tweet for you, as a member of staff been having some issues with a hub after upgrading to the 1gig fibre, after 9 weeks the lovely agent I just spoke to actually got it solved, engineer did not install it right - so she has booked engineer for the right 1

  • Georgieporgy69 G 🇨🇾💙 💜 (@Georgieporgy69) reported

    @virginmedia WiFi is down again and this is now over two days. Update pleAse

  • rossgerard_ RossGerard (@rossgerard_) reported

    @JessicaUmmi @SkyHelpTeam Virgin media not any better. Constantly disconnecting wifi brutal when working from home and agents refusing to send out engineers to fix problem. Both as bad as each other. Have a monopoly on the market so we are ****** either way.

  • blazinghot6 Franco (@blazinghot6) reported

    @virginmedia Please help. We lost the Internet . Phoned 150 . Told we need a new Rooter BUT monthly fee will be increased. This morning we also got an O2 Phone Sim card through the post which we do not need. Any idea what is going off . We thought the Rooter is free.

  • Surreylad_1 Dan (@Surreylad_1) reported

    @virginmedia @virginhelp is there a reason why my Internet is not working? I pay a lot of money each month for this service. Last week it was the TV. This week is now the Internet. Your website says nothing is wrong