Virgin Media Outage Report in Beckenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Romford, London, Hackney, Kensington, Croydon, Tower Hamlets, Dagenham, City of Westminster, Hammersmith, Paddington, Sutton, Southwark, Ealing, Poplar and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
||
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Michael Rietschy
(@MRietschy) reported
from
Ashtead, England
@virginmedia no answer still, a week without service, not good enough!
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Ore Meta
(@OreMeta) reported
from
Wandsworth, England
THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !
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Rob K
(@robtrs) reported
from
Hackney, England
@virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown
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Julia Valerie
(@Julia___Valerie) reported
from
Kensington, England
@dazzleeds @virginmedia Have exactly the same experience with @virginmedia - customer service does not exist but the charges are taken and increased without fail. For three weeks have been trying to get in touch and get some support with zero result argh 😖🤯😭😭😭😭
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Paul
(@paulsullivan_) reported
from
Eltham, England
@virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝
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Rick Jewell🌹LabourSocialist #ToryBrexit
(@RMJewell) reported
from
Sutton at Hone, England
@virginmedia Why does your outage check at my address say everything is fine when Virgin Media Most Affected Locations Outage reports and issues in the past 15 days originated from: LocationReports London, England2758
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Milesfiles
(@MilesMalaya) reported
from
Hammersmith, England
@virginmedia The connection has been terribly weak the past 2 weeks. I keep getting kicked out of video calls. Please could you fix, I need to work.
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Erik
(@seldnfoodie) reported
from
Camberwell, England
We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand
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Dan Hall 🏳️🌈
(@LimehouseDan) reported
from
Lambeth, England
@virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.
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Simon Kimber
(@simoneats) reported
from
Hackney, England
It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.
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Noor
(@nooriiiy) reported
from
Paddington, England
Can @virginmedia WiFi please fix up!! Gave me a right scare
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Davey Murphy
(@daveyneilmurphy) reported
from
Wandsworth, England
@virginmedia so tired of no communication. My internet has been OUT for 4 days now and heard nothing from you at all. Can’t believe I’m paying for such poor service.
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Tracey Brocking
(@tracey_brocking) reported
from
Wandsworth, England
@virginmedia #virginmediadown down in London SW17
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Ben Loten
(@strangemuseum) reported
from
Plumstead, England
Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.
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🦥
(@caprettino) reported
from
Bromley, England
ughhh @virginmedia pls sort out your internet connection problems!!
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Dean Porter
(@Deanporter_84) reported
from
Bromley, England
@virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services
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Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
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Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqueline Jones
(@JacqueJMJ) reported
@virginmedia broadband customer services has to be the worst that I’ve had to deal with in a very long time. Constantly place on hold, past around. Not turning up for appointment or letting you know what’s happening. 😔 would not recommend them to anyone
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CAPTAIN_B53
(@avtsuk) reported
@virginmedia Fine. But if it's not sorted then I'll be charging for my time. I'm already out of pocket for the time invested in sorting VM problems they caused by being incompetent.
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Joanne (she/her)
(@GonnyGolightly) reported
@virginmedia Already went over that… I now get to work on my day off because your service is so unreliable. At 3 pm it showed that the serviced may return for tomorrow 1. Absolutely useless. I live in London, so not really fault if “living too off grid”
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emma harrison
(@emmaharrison31) reported
@virginmedia Since Wednesday I haven’t been able to work at home properly as internet keeps loosing service constantly i sent a what’s app and was told your couldn’t take any more messages I have tried calling which when I got through failed ran test. Came off WiFi today and ran test
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Sarah Thomas
(@sarahth71854772) reported
@virginmedia Yes and it’s been down all day and back on for all of 1 hour to be issues again - I work from home so it’s either a loss of earnings or I pay bt for a hot spot ! Terrible services
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jakki
(@jakki27954462) reported
@virginmedia I am absolutely sick of the issues with the Wi-Fi now nothing will connect it isn’t working I have run the test says there’s a problem with your hub run test I’ve done it enough you need to help
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LA
(@LAyaboutz) reported
@virginmedia another service outage in SW18. Seems to repeatedly happen on Fridays. Had poor service for over 6 months now. Many claims it was fixed. All lies. We have jobs that rely on the internet. Sort it out. #joke #shambles #unfit
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Neil Solan
(@NeilSolan) reported
@virginmedia Yeah there is an issue in my area. Now saying likely fix is 2:45am. That will be 2 hours service in 30 hours. It’s not good enough. The reliability of your service is laughable.
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Deepdishy
(@lonewolfgene) reported
@Catherine_1503 @virginmedia You should delete this whole post. You’ve just given the whole of the internet your address. Some bad people out there. Please be safe and delete this.
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James
(@James27703642) reported
@virginmedia @virginmedia there is an issue but no info on when it is likely to be fixed. So frustrating