Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, Poplar, City of Westminster, City of London, Bromley, Purley, Orpington, Mitcham, Carshalton, and Welling.

City	Problem Type	Report Time
Southwark	E-mail	4 hours ago
Croydon	Internet	6 hours ago
Croydon	Internet	21 hours ago
Poplar	Internet	2 days ago
Southwark	Internet	2 days ago
Southwark	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Nigel Ellway (@Nigelellway) reported 1 minute ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Shasa Colson (@THE_COLSON) reported 2 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Phil ******* (@SustyPhilC) reported 18 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Khaled Miah (@Khaled_Miah1) reported 20 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Millwall halfwayline (@millwalljdb) reported 20 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Mr. Whizz (@wysiwyg100) reported 21 minutes ago from Lambeth, England

  @virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch

• 
  Ivan L Petrov 伊凡🇺🇦 (@Ivan_Petrov) reported 22 minutes ago from Lambeth, England

  @virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 23 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Andee Byford (@BobCratchitt) reported 27 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 29 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Jane Common (@JaneCommon) reported 30 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 31 minutes ago from Merton, England

  @virginmedia The internet is not working

• 
  Fiscally Unstable Cam (@DxpTheFirst) reported 32 minutes ago from Lambeth, England

  @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

• 
  Tim Hyson (@timhyson) reported 35 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Jane Common (@JaneCommon) reported 40 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Richard Gendal Brown (@gendal) reported 43 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  anne hill (@gorgeousuk) reported 44 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  R. Aaron (@aaronuart) reported 46 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Stephen Champion (@Champs707007) reported 54 minutes ago from Bromley, England

  @virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning

• 
  Catt Hurman (@catt_hurman) reported 55 minutes ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Planetary Excursion (@fanny_maye) reported 4 minutes ago

  so i sometimes check out downstairs where they got virgin media tv its got better news service

• 
  Wingssherpa (@WingsSherpa) reported 9 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

• 
  𝗣𝗮𝘂𝗹 (Sign name: Puppet) (@SirPuppetPaul) reported 12 minutes ago

  @MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.

• 
  LGWLGWLGW (@lgwlgwlgw) reported 14 minutes ago

  @virginmedia broadband down AGAIN. FFS. What do I pay you for?

• 
  Dr Amir Hamid (@DrAmirHamid) reported 23 minutes ago

  @virginmedia 2nd time in a month there has been a disruption in broadband. Poor

• 
  Jacob-J.🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@JJ_n4E) reported 24 minutes ago

  @YvonneWard0 @virginmedia Had similar problems. They're a total nightmare to deal with. Hope you get it sorted.🤞

• 
  Joe Makin (@joemakin86) reported 25 minutes ago

  @rokokoprufei @virginmedia And i have had 0 issues

• 
  Seekings (@paulseekings) reported 26 minutes ago

  @virginmedia WTF is happening to my WIFI service. It keeps dropping out. The football is stressful enough but this is NOT good enough I rely on this for my Sky Glass!

• 
  m a t t (@weyland76) reported 26 minutes ago

  Yet again @virginmedia not providing a service that I'm paying ridiculous amounts for each month - no internet AGAIN!! Absolute dog **** company.

• 
  DbowNews 🫩 (@Dbow500) reported 26 minutes ago

  @Starlink Exciting times. VIRGIN MEDIA BULLIES NEED KNOCKING DOWN MANY PEGS. MY PREVIOUS CONTRACT STARTED AT £36.. WITHIN 2 YEARS IT ROSE TO £92 FOR A BASIC INTERNET PACKAGE. CONTRACT ENDED I MOVED ASAP. NOT REALISING VIRGIN WERE STILL CHARGING ME, RACKING UP A DEBT. RUINED MY CREDIT SCORE WHEN I REFUSED TO PAY THEM. I OFFERED 50% AND THEY POINT BLANK REFUSED. THE WORST CUSTOMER LOYALTY I'VE EVER DEALT WITH.