Virgin Media outages and service status in Beckenham, England
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Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Beckenham, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 1, 4:57 PM GMT+1.
- Internet (50%)
- TV (23%)
- Wi-fi (14%)
- Total Blackout (9%)
- E-mail (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Beckenham, England
The most recent Virgin Media outage reports came from the following cities: Croydon, City of London, Poplar, Southwark, City of Westminster, Orpington, Welling, Bromley, Mitcham, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
TV | 4 hours ago |
|
City of London
|
5 hours ago | |
|
Croydon
|
Internet | 6 hours ago |
|
Croydon
|
Internet | 23 hours ago |
|
Poplar
|
Internet | 1 day ago |
|
City of London
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
17 recent signals
7 recent signals
5 recent signals
4 recent signals
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.
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#TeamParkinsons Paul (@PJacksonClark) reported from Bromley, England@virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?
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A voice only (@Avoiceonly2) reported from Blackheath, England@Marcroy_Smith @virginmedia Same here and customer service not available either
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.
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Dr Mantis Toboggan M.D. 🏴 🇪🇺 (@DazzlingHamster) reported from Merton, England@virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.
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mark (@PieFaceMark) reported from Poplar, EnglandAbsolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache
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LiLy Lovely (@xiaqua_shiyeon) reported from Lambeth, England@virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑
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Philip 🦅 (@Phil_Swallow) reported from Croydon, EnglandVirgin Media should change their name to Virgin Media Outage
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Marta (@itsmartamoya) reported from Merton, England@virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.
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R. Aaron (@aaronuart) reported from Merton, England@virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!
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Phil ******* (@SustyPhilC) reported from Merton, England@virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!
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Vincenzo Rampulla (@vmrampulla) reported from Poplar, England@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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A voice only (@Avoiceonly2) reported from Blackheath, England@virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy
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Beth (@bethcanadian) reported from Lambeth, England@virginmedia I came home to it working so whatever you did to fix it, thank you!
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William (@willbassoumba) reported from Camberwell, EnglandVirgin media is down and I actually have to talk to my family… yuck.
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Illy Mus 💙 (@illymus) reported from Camberwell, England@virginmedia so you hike our prices up and then the Internet has been awful today. Left home at 6am, just got home and still the same issue. Our landline relies on Internet and so does my 83 year old mother who uses it. Remind me what I am paying for???
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Adam H-Matthews (@AdamHMatthews) reported from Camberwell, England@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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Ravin 🇹🇹🇬🇧 (@ravinrr80) reported from Merton, EnglandHey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.
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Catt Hurman (@catt_hurman) reported from Bromley, England@virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?
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Keef Gibbs (@Keefidentity) reported from Merton, England@virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alfie Pupper Esq 2 (@AlfiePupper) reportedHey @virginmedia how come the only part of your service that works consistently is billing? Posting on here because I have more chance of handcuffing a ghost than speaking to a human employee for help. Funny, cos when you wanted to sell your service we couldn’t get rid of you!
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Mark vix (@Vikk3rs146) reported@virginmedia I don’t think you give a toss tbh in an age of working from home I had to hotspot and use my data to get through work the last 2 days ..texts from you to say it’s fixed then 10 mins later it’s down again ..I reckon in the 2 years of my current contract I’ve lost 20 days service
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Green Cat Books ~ publisher | bookshop | mentor (@greencatbooks) reported@melon_h @virginmedia I switched to Sky last month. I was out of contract with VM and they were charging me £90 a month. They now reckon that I owe over £200 and have unleashed debt collectors, although I did try and cancel them (no contract). I have a referral link for Sky if you like? Gives us both some money off I think
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Wirtz machine (@DavidVaughan5) reported@virginmedia Its ok I've managed to fix the issue, it was down to low frequency. Thanks its all sorted now.
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Tim (@timlumley) reported@virginmedia Getting fed up of my Broadband speed dropping. Others in the Gateford area of Worksop are saying the same. Kindly rectify whatever is wrong please. I do not pay you for slow speeds!
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CarryOnGemma (@CarryOnGemma) reported@virginmedia this has gone beyond the pale now. You already know all the issues my dad and I have had for, well, weeks now. Dad had all his recordings deleted and now his new recordings are recording and now, when he’s watched part of something he can’t go back and watch it because it says the recording has failed. This has happened on every recording. It seems to record fine then changes to failed. Get this sorted and get the broadband sorted. How @Ofcom isn’t all over this I don’t know. Pushing people to take the V6 and then a year later this happens. Shocking.
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🇬🇧🇨🇳🇮🇱🏴 (@Inforder) reported@OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.
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markrmifsud (@markrmifsud) reported@virginmedia The time to fix is pushed back nearly everything I check
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Mark Dickson (@4bff1d43443741a) reported@virginmedia still waiting on email 1.5hrs later. Appalling customer service #joke
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Liam Higgins (@LiamHiggins5) reported@OliverGMcManus @virginmedia @MartinSLewis honestly think you should help put more pressure on broadband providers. The fact this person has been without broadband for several weeks and can't leave without paying a exit fee is ridiculous.