Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, City of London, Poplar, City of Westminster, Bromley, Purley, Orpington, Warlingham, Thornton Heath, and Mitcham.

City	Problem Type	Report Time
Southwark	Internet	5 hours ago
Croydon	Internet	1 day ago
Croydon	Total Blackout	1 day ago
Croydon	Internet	2 days ago
Croydon	Wi-fi	2 days ago
City of London	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Miss Toppin (@Miss_Toppin) reported 18 seconds ago from Croydon, England

  Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

• 
  Michael James Weaver (@Weaverfooty14) reported 1 minute ago from Blackheath, England

  @virginmedia is there a outage in woolwich Se18 my broadband isn't working and I can't even load up your website to try and get help?

• 
  Will Jennings (@willjennings80) reported 2 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Fiscally Unstable Cam (@DxpTheFirst) reported 3 minutes ago from Lambeth, England

  @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

• 
  anne hill (@gorgeousuk) reported 9 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Alex (@ameehan71) reported 15 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Richard Gendal Brown (@gendal) reported 15 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 17 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Phil ******* (@SustyPhilC) reported 22 minutes ago from Merton, England

  @virginmedia any idea what’s going on with the network please? Can you at least make a statement? It’s been down since around 2am or thereabouts!

• 
  Kay Bak (@kaybaka) reported 23 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 26 minutes ago from Welling, England

  @virginmedia Please explain why your Virgin checker site was down too. Disgraceful

• 
  Philip 🦅 (@Phil_Swallow) reported 29 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Katie Haisman (@Katie3boys) reported 33 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  Declan Higgins ☘ (@declan1968) reported 38 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Kerry Vaughan (@Boubs1985) reported 41 minutes ago from Addington, England

  Aint it funny how my Internet was good as gold until @virginmedia tried to convince me to upgrade. Now its absolutely terrible 🙄

• 
  Adam H-Matthews (@AdamHMatthews) reported 44 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  Kay Bak (@kaybaka) reported 48 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Philip 🦅 (@Phil_Swallow) reported 51 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Catt Hurman (@catt_hurman) reported 59 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 59 minutes ago from Merton, England

  @virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  william (@william27504693) reported 6 minutes ago

  @LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result

• 
  MerlinJ & the Dowager. (@HamsterSick) reported 8 minutes ago

  @Johnty14 @virginmedia I can't stand virgin I will not be renewing that contract November **** that. I dont pay failure

• 
  Nick Morris (@nickjmorris_3) reported 9 minutes ago

  @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

• 
  Graeson Laitt (@Laitty) reported 9 minutes ago

  @virginmedia @virginmedia Can you please confirm whether the Sky Sports+ TV fault I reported on 15th August has now been fully resolved? I want to watch @ColU_Official tonight on Sky Sports+ through my Virgin TV service, so I need to know that the previous problem has been fixed.

• 
  Helen Bailey (@helenbaileyuk) reported 11 minutes ago

  @virginmedia neither myself nor my husband have received any emails today (we have ntlworld email addresses) and even ones we've sent to ourselves from other accounts haven't come through. Is there an issue with emails?

• 
  Alan Wright 🦫 (@Alanw47) reported 13 minutes ago

  @Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it

• 
  Robert Grieve (@robert_grieve) reported 14 minutes ago

  Trying to upgrade my TV package with @virginmedia yet can’t get through to speak to someone. Gave up after being on hold for an hour. Appalling customer experience 🤯📺

• 
  Our Electric World (@O_E_W) reported 17 minutes ago

  @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

• 
  Paddy Sweeney (@PaddySw99745534) reported 18 minutes ago

  @virginmedia @LucyW1972 Why is no one dealing with customer service complaints. For one month now I have emailed, messaged called but still your equipment has not been sorted. Paddy Sweeney

• 
  Craig (@wolve585) reported 19 minutes ago

  What a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!