Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 12/18/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Ilford, City of London, Poplar, City of Westminster, Croydon, Harringay, Kingston upon Thames, Hackney, Wembley, Hampstead, Morden, Dagenham and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith TV
United KingdomIlford Internet
United KingdomCity of London Internet
United KingdomLondon Internet

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • donnorcean Connor Dean (@donnorcean) reported from London, England

    @virginmedia have had intermittent issues for over a month now, every time I go down the route of reporting the issue it just says wait 24 hours. How can I speak to someone about this as the phone number never gets me to a person?

  • g_neale Geoff Neale (@g_neale) reported from Camden Town, England

    @premierinn no Free WiFi or Ultimate WiFi at Premier Inn Euston. Twitter has lots of other complaints of the same issue nationally… why I am asked to speak to Virgin Media, how hard can it be? Forget Network does not force the page to reload, what else can I do?

  • markhayo MarcHayo (@markhayo) reported from Kensington, England

    Well done to the engineers @virginmedia for sorting out my internet in Earl’s Court (ahead of time as usual). I appreciate that people have genuine problems, but we need to keep a sense of proportion. Especially compared with brave Ukrainians who face far worse troubles than us.

  • Nigelellway Nigel Ellway (@Nigelellway) reported from Camberwell, England

    @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    Can you please just sort out the broadband issues in SE9 @virginmedia Been ongoing since the 30th with timeline of resolution continually moving out.

  • iglu_sim simone clark (@iglu_sim) reported from Kingston upon Thames, England

    @virginmedia no phone line for weeks now -no explanation, no engineer, no refund, no idea when itll be fixed and nobody will help - shocking

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @virginmedia My phone is now over two weeks late, which isn’t an issue, I understand waiting for one to become available to send but to suggest I send this phone back and go without a phone until one eventually gets sent to me is just ridiculous. I’m not gonna pay my bills with no phone…

  • charliewhu__ char🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@charliewhu__) reported from Camden Town, England

    @virginmedia hi, received my new phone. Except there’s no 4G/5G showing up even though I can send messages, go on social media and I can’t access sky bet. Is there any solution to this?

  • beccaleigh99 Rebecca Gould (@beccaleigh99) reported from Islington, England

    @virginmedia hello, since you ‘upgraded’ the WiFi in our area - Clerkenwell- the WiFi signal has been terrible. To whom shall I complain? Thanks

  • Paul___SW18 Richard 🏳️‍🌈 (he/him) (@Paul___SW18) reported from Wandsworth, England

    Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬

  • Khaled_Miah1 Khaled Miah (@Khaled_Miah1) reported from Poplar, England

    @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

  • myball123 Simon Groutage (@myball123) reported from Bexleyheath, England

    @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

  • islingtonlloyd Lloyd Child (@islingtonlloyd) reported from Islington, England

    Oops! Virgin Media seems to be down in N LDN, or is it just me @virginmedia

  • mariesnotcool Mariachiara (@mariesnotcool) reported from Islington, England

    @virginmedia we’ve had no service in EC1V London, since our Wi-Fi was installed last month. We’ve tried to call countless time and we keep being told about “area issues” that would be solved the day after but never do. This is just unacceptable behaviour!

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

  • timhyson Tim Hyson (@timhyson) reported from Bromley, England

    @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

  • donnorcean Connor Dean (@donnorcean) reported from London, England

    @virginmedia Still cutting in and out as it has been for many weeks… no local area issues listed anywhere. Have been trying to get ahold of someone for weeks now but just keeps looping in the app, really frustrating

  • elthampalacegay royal 🌈 (@elthampalacegay) reported from London, England

    @virginmedia I’m going to get disciplined in work as I don’t have internet connection. Who can my employer speak with to confirm this is a virgin issue??

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @virginmedia The issue has now been resolved just after my tweet, I was just very angry at the time. Thank you though for responding.

  • Griffo2018 RICHARD GRIFFITHS (@Griffo2018) reported from Wandsworth, England

    @virginmedia No package has come today for my hub replacement. No text by who bringing it today as promised by VM . I am waiting still going in to the 10th day of no service from VM. Any update ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottishLassArt Baby and me accessories (@ScottishLassArt) reported

    @virginmedia I have had my sim for months and was able to make calls one minute and the next minute I can't. I am 4g my WiFi is with you also and the signal is good.

  • DJ99__ DW (@DJ99__) reported

    @virginmedia “Aim” means nothing. I could aim for bullseye on a dart board but get a 1 instead. Virgin media don’t look after their existing customers and don’t give them the best or even remotely good deals. That IS fact based on the poor deals I’ve been given after 30th a loyalty.

  • tiptonglenn73 Glenn Tipton (@tiptonglenn73) reported

    @virginmedia No problem so your refusing and so are you agents I will be calling @Ofcom tomorrow and logging a formal complaint and also send this to local media @BhamUpdates

  • Jameela50469981 Jameela (@Jameela50469981) reported

    @virginmedia spoken to 8 different people. 49 minutes on the phone. And your team hangs up. Please disconnect my wifi with no fees it DOESNT WORK!!!!!!! My name is CeCe Luck

  • DGFRecords Doomgardener (@DGFRecords) reported

    @virginmedia How many phone calls does it take to not renew a contract ? Answer.. Me. "I do not wish to renew the contract on march 26" Virgin "Thanks for calling us and letting us know, we will terminate your service on march 26". Not hard is it.

  • IeuanPoole Lord Ieuan Poole (@IeuanPoole) reported

    @virginmedia Yes on 503, not on main event. It would begin to load then disappear. It is working now but that's no good for me for the first half. It's every single time without fail that it takes you ages to sort it out, can't you just sort it ahead of time??

  • Ghuraba_K Zenitsu (@Ghuraba_K) reported

    @virginmedia Yes which is tomorrow midnight. But this has been on going for a week where it's the same cycle on repeat and during a cost of living crisis where we are already paying large amounts for just broadband, the cost then going up, and service still being crap?

  • RSimpson95 Ryan Simpson (@RSimpson95) reported

    Massively regret switching to @virginmedia broadband. Awful connection - constantly disconnects. What am I paying for exactly? Would not recommend at all.

  • proppalofficial Stephen MD of Prop Pal (@proppalofficial) reported

    @virginmedia It’s a nightmare whenever we have contacted you and from what I’m seeing on here, your team is either putting the phone down or the phone line connection is being lost. It would help if @virginmedia would announce you’re having problems with normal connection.

  • officer_cartman Mark Bates (@officer_cartman) reported

    @virginmedia I’d rather stick pins in my eye than go through the phone option ,why can’t they just make the complaints part so you can view resolution ? Or I can give you the email to send it to..that’s all I want