Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Poplar, Harringay, Fulham, City of Westminster, Hackney, Hammersmith, Waltham Forest, Croydon, Reigate, Ilford, Mitcham, Paddington, Wembley and Merton.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia please check status in IG2 area, Internet gone down.....again
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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Jelena Culum
(@jelenaculum) reported
from
Camden Town, England
@withnail69 @virginmedia Probably not and will fix it at some point next week
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SUE ROSNER
(@Storkybird) reported
from
Ilford, England
Appalling service from Virgin media. Internet down in our house since Thursday - appalling customer service and still no internet after 4 days.
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ANT
(@pantsant) reported
from
Camden Town, England
COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE
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H-Town
(@letsbhavinu) reported
from
Hackney, England
Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡
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dean torris
(@deantorris) reported
from
Romford, England
@pete_spirotech @virginmedia Good idea Pete 😂. Never thought of that 👌
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
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Sujal Shah
(@sujii_shah) reported
from
Kensington, England
First time I’ve ever finished my data on my phone because I had to keep tethering internet at home because @virginmedia can’t be bothered to fix the internet at my house. Mum, dad if I die this weekend and can’t contact you, you can blame @virginmedia 😡
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Mischa Watson
(@mischawatson) reported
from
Hackney, England
Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏
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Steve 'Buzz' Pearce
(@stevebuzzpearce) reported
from
Camden Town, England
@GavinWilkie @beeshi @virginmedia Same. @virginmedia I’m switching because of your crazy high pricing and a year of promises to fix but only if I pay more. 200mb promise, never ever got higher than 50mb, peak times are dismal at 0.5mb. Bye.
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Riccardo Servini
(@RicBebop) reported
from
Lambeth, England
@mrbonturcode @virginmedia That whole entire service is bullshit.
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dean torris
(@deantorris) reported
from
Romford, England
@yourserviceldn @virginmedia Yeah mate. I’ve got 30 days to get new service provider anyways 👍
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dean torris
(@deantorris) reported
from
Romford, England
@GBridgeford @virginmedia Yeah mate. There only sales technique is we will have buffering with any other service provider so they basically don’t need to look after you because they give the best 😐. Can’t say I have ever had any issues with other providers
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Rob Davis
(@rbdavis) reported
from
Islington, England
@virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.
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TopWhiskies
(@TopWhiskies) reported
from
Hackney, England
@virginmedia systems outage, again; I feel these are become more frequent. I’d call to talk with someone, but the wait times are quoted as 30 minutes...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jacky...
(@01jacky01) reported
@virginmedia hi, is there a known outage on Teesside, my Internet has been off for over half an hour now. Thankfully I have spare data on my phone but would like my broadband back ASAP.
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𝖘𝖆𝖗𝖆 ⛧
(@cat_mum__) reported
@virginmedia Unfortunately not my laptop isn't working atm. It's been slow for around a week now.
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🌹𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹©️ (Here comes Trouble!)
(@Real_Cazbarr) reported
@SatonmyButt @virginmedia Not yet but already tried that as I was being told "it looks like your hub is unplugged". Went through the help stuff and nothing! A recorded message on Virgin media cust serv line says they are doing upgrades but this has been going on 3days now.
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Charles
(@Charles11522381) reported
@virginmedia For the B31 postcode your broadband status says ok but my internet keep cutting off. It's been like this for days is there a issue?
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Lizzie_Bee🕷🏳️🌈🇪🇺🇬🇧🦄⚫️
(@meejahoar) reported
@virginmedia You can imagine after all the difficulties I’ve had when I was your customer I’m not confident this is the case. Pls can you make sure someone has checked I will not be charged for your company’s internal confusion.
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Lizzie_Bee🕷🏳️🌈🇪🇺🇬🇧🦄⚫️
(@meejahoar) reported
@virginmedia You just did notify me in that email. Which directly contradicts your earlier text. You’ve treated me so poorly as a customer I fear the worst.
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Biba M K
(@biba_mk1) reported
@virginmedia pls pls can you fix the internet connection at W13 West Ealing- two days now with no internet..
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ponyo
(@ClemPom) reported
@virginmedia your engineer did not show up 2 DAYS IN A ROW. Internet briefly worked yesterday. I need a solution now
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Richard Sealey
(@r1chiesealey) reported
@virginmedia @NetflixUK hi, why is it that any tv episode I watch on Netflix via the virgin360 box cut out 40 seconds before the end? When watching the likes of Brooklyn-99 you miss the ending. Not an issue on any other device. Thanks
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𝗦𝗵𝗶𝘃𝗶
(@ThisIsShivi) reported
@tolly_t Gotta be @virginmedia without a doubt. The worst at everything.