Virgin Media Outage Report in Beckenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Hammersmith, Croydon, Southwark, City of London, Newham, Poplar, Wembley, City of Westminster, Waltham Forest, Islington, Kingston upon Thames and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| City of Westminster |
Wi-fi | |
| Hackney |
Internet | |
| London |
Internet | |
| Ilford |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.
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Harrison's Deli
(@HarrisonsDeli) reported
from
Ealing, England
@virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis
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jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.
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JW
(@JXMSZ) reported
from
Croydon, England
Is everyone’s Virgin Media internet still not working?
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jackie wilkin
(@jaykayred) reported
from
Merton, England
@virginmedia If they could do that I’m sure they would have been able to fix it, so no.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.
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Chris 🏳️🌈
(@strutcakes) reported
from
Lambeth, England
@weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.
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Lynette Szeto-Martinez
(@LynetteSzeto) reported
from
Islington, England
@virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data
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ian
(@IanBorrett) reported
from
Lambeth, England
Still no TV or WiFi. @virginmedia are complete crap. Avoid at all costs.
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Seetal Rihal
(@SeetalRihal) reported
from
Ilford, England
at this point, Virgin Media should start paying ME to use their crappy Internet service
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Tina Clark
(@Tinalc69) reported
from
London, England
Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!
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Antje Southern
(@noneybean) reported
from
Islington, England
@Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system
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Miranda Dobson
(@MirandaDobson) reported
from
Camberwell, England
@virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia Question: Why is your customer service so awful?
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Andy Shemilt
(@andyshem) reported
from
Eltham, England
@virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?
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Spinnofflondon
(@Spinnofflondon) reported
from
Camden Town, England
@virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month
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Adam Dolphin
(@itsmeinleek) reported
from
Redhill, England
@virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Seurre #FBPE
(@patrickseurre) reported
@virginmedia I don’t currently have any wired devices I can use. Not sure if it counts by I logged into my account and ran a test from there. No problems were found.
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spursporn
(@spursporn) reported
@RefinedOneAngie @virginmedia @richardbranson They are also lying about the issues in South London being resolved ,they have not
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AllyJC
(@AJCaledonia) reported
@MBS1872 @virginmedia Sorry to hear that. We’ve had three outages today but all day is horrible. Hope you get it sorted.
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Matt Jeal
(@Mattdinio) reported
@virginmedia I've been a customer for a month, the router should be new!
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natalie weatherley
(@natsprat1) reported
@virgingalactic @virginmedia @richardbranson I hope and pray he has better service than I have from you.
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Scottish Heather
(@ScottishHeaz) reported
@AJCaledonia @virginmedia In Overtown and ours is down since 1am this morning.
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Matt Jeal
(@Mattdinio) reported
@virginmedia No. No fault reports were showing online earlier, or in my tweets just now. I rang the number and suddenly there's a fault. I'm kinda fed up with this, today, 13th July, 6th July, 29th June. I've only been a customer since 15th June. Do you think this is acceptable service?
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Jonathan
(@Jonathan500000) reported
@virginmedia @richardbranson Registered Multiple Times @richardbranson Quicker Going To Space Than Ur Staff Richard Was Me Think Time To Crack Down On Staff And If Don't Cut It Then Adios
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lee
(@leefor78) reported
@virginmedia gets worse and worse! TV and internet goes down frequently these days. Virgin media m500! £103 a month. Shocking!!! Sort it out!!!
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natalie weatherley
(@natsprat1) reported
@virginmedia One more week with this and I can legally exit my contract and never have to deal with you ever again