Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 01/26/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Fulham, London, Paddington, Romford, Ilford, Croydon, Bexleyheath, Hackney, Southwark, Harringay, City of London, Hampstead, Greater London, City of Westminster and Poplar.

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City Problem Type Report Time
United KingdomFulham TV
United KingdomLondon Wi-fi
United KingdomPaddington Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • N16Breda N16Breda YesWeRepealedThe8th (@N16Breda) reported from Hackney, England

    @EmmaMatthewsDC @virginmedia Similar problem here. Email stopped syncing to Outlook at 19.47 - altho webmail still functioning 🙄

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    @WorksWithWords @StepChange Me too it’s a bit hit & miss @virginmedia doing their best but internet highway not used to residential customers using connections like business customers I suspect. Back to work. Can’t let my colleagues & our members down x

  • BenPOwen Ben Owen (@BenPOwen) reported from Wandsworth, England

    @TomGeorgeBest @virginmedia I live in South London and this keeps happening to us too. Internet cuts out between 10-11am and then again between 3:30-5 every day. We pay for 50mbps and have internet speeds as slow as 0.9mbps. So frustrating.

  • daguvernor tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia tried everything to get through keep getting cut off no email service i understand these are difficult times you have whacked my bill up im out of contract so ive cancelled my direct debit ill wait to hear from you VERY SOON

  • AlexHNGilbert Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England

    @virginmedia I need someone to come round and fix my bullshit Wi-Fi please. I’ve tried calling a million times. No luck

  • ange1pie Anne (@ange1pie) reported from Camden Town, England

    @virginmedia For the 3rd day running now my internet connection keeps dropping! Your website says no known issues in the area ( NW2 ). This is getting beyond frustrating 😡#virginmediadown

  • A_D62 antoine #FBPE🇬🇧🇪🇺🇨🇵🏳️‍🌈🇪🇸UK/Fr/100% EU (@A_D62) reported from Islington, England

    @Mac1965 @richardbranson @Virgin @SportsDirectUK @RickSteinSchool Whoever is in charge of @virginmedia and its customer (don't give them any) service

  • daguvernor tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • MayorofDunloe MAYOR OF DUNLOE 🎖⚒ (@MayorofDunloe) reported from Hackney, England

    @virginmedia my on demand has gone down 😭😭😭

  • JillHudson21 Gillian Hudson (@JillHudson21) reported from Camden Town, England

    @MaggieGee10 @reece_dinsdale @virginmedia I ‘m with Sky too, Maggie. Much better customer service and if you have a problem with your broadband it’s sorted quickly. I left Virgin years ago. It was a wise move.

  • rchrdctswrth Richard (@rchrdctswrth) reported from Islington, England

    @virginmedia my router keeps dropping out and rebooting for no good reason for the past 3 hours. My girlfriend (a teacher) and I are both trying to work from home and your service is making it impossible.

  • June299858 June (@June299858) reported from London, England

    @virginmedia Hold on while I transfer you to one of the team, who will be able to assist you with this query further. Please be aware that replies from this service are not immediate, allowing you to get on with your day. *17 hours and still waiting*

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    @catherinemack @virginmedia @ThreeUK We always had terrible customer service & terrible broadband reliability from @virginmedia . Could not recommend them less.

  • AndyBullyBull Andy Bull (@AndyBullyBull) reported from Poplar, England

    @virginmedia I wouldn’t bother. No one has bothered to explain to my 85 yr old mum why her account has been cancelled and her PAYG balance (~£100) cleared out. No response to our formal complaint and no one willing to discuss. Shameful treatment of vulnerable customer.

  • mosaicLGBTyouth Mosaic LGBT Youth Centre (@mosaicLGBTyouth) reported from Islington, England

    @vmbusiness suspended our mobile as we sent too many texts in March. Fact that we are a charity and there is a global pandemic carries no waight with their customer support team apparently as ‘fair usage policy applies on all unlimited plans.

  • pandsreid Susie20RF (@pandsreid) reported from Merton, England

    @virginmedia @BBCNews @MartinSLewis terrible terrible service. Student daughter has been on hold for nearly an hour trying to cancel a simple rolling monthly student Internet contract. “I’ll just get my colleague” and “why do you want to cancel” doesn’t cut it. Very very annoyed

  • FeliceDArco FeliceDk (@FeliceDArco) reported from Islington, England

    @virginmedia hi I can’t speak with customer service but really need someone to fix my long-standing intermittent problem with internet . Name Felice D’Arco postcode EC1V7NB telephone 07851025590 . It is urgent I am Nhs Working some shift from home .

  • scottrich72 Scott Richardson (@scottrich72) reported from Romford, England

    Trying to get through to @virginmedia to ‘renegotiate’ my broadband contract (which is long up). Been on hold for 90 mins over two days (understandable, given our current crisis), but the calls cut off after 30 mins & feature the same, awful hold music. HELP!

  • kamal4268 Kamal (@kamal4268) reported from Poplar, England

    @virginmedia fix your messed up broadband internet its p****g me off. Location is E14. I pay more than £60 a month the package.

  • rjbmus Richard Bristow 👨‍🏫🙋‍♂️ (@rjbmus) reported from Kingston upon Thames, England

    Trying to remote teach when @virginmedia is unreliable and down is really impossible. Quarantine just got worse..!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mickeyb54 Mickeyb57 (@mickeyb54) reported

    @virginmedia Green page on TV saying set top box problem.. it's in a loop booting up then failing... been like this for hours. Pointless trying to raise your support on the phone... what's happening? #virginmedia

  • bittertwisted1 darren miller (@bittertwisted1) reported

    @virginmedia If you don’t know the answer just hang up 👏

  • timborichens Timbo (@timborichens) reported

    @virginmedia @Ofcom I don’t need details of your policy it doesn’t work for us! I need to know what your service is continuously failing in the BA11 area and why your are not properly fixing the issue? Ofcom should investigate to protect service users from this type of thing!

  • bittertwisted1 darren miller (@bittertwisted1) reported

    @virginmedia Yes and you hang up when don’t know the answe 👏 👏

  • on_the_pass chefcraig (@on_the_pass) reported

    @virginmedia you are doing that trick again when you magically up peoples bills again without telling very…. You naughty naughty people. I have been on hold 22 mins so far, can you answer the phone so I can cancel and join @skytv

  • Met_Head Rob Wills (@Met_Head) reported

    @virginmedia I did those checks Monday night/Tuesday morning around midnight 30 when it all went offline and it said I needed an engineer visit then but I waited and around 4 hours later it all came back on again, last night it went off again but the online status again said no problems and

  • Damian0706 Damian (@Damian0706) reported

    @virginmedia So I should complain to the power company for not providing me broadband & TV services? Stop deflecting responsibility, it's a Virgin Media issue, own it & sort it please.

  • SarahEl68069928 Sarah Ellis (@SarahEl68069928) reported

    @virginmedia No they never update it they have given me £30 credit for the terrible service as well but not seen that

  • TomProcter99 Tom Procter (@TomProcter99) reported

    @virginmedia My contract is up towards the end of this month and the price will go up so I’m looking to cancel.

  • Rebecca33653670 Rebeccaa (@Rebecca33653670) reported

    @virginmedia please can you help. My vulnerable fathers landlines won't accept calls. It doesn't ring when we call him, it cuts off before it even rings his end. His TV is fine. I have checked his postcode and it says there is no fault however this isn't right. Thankyou.