Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 12/12/2025 19:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Paddington, London, Croydon, Southwark, City of London, Ealing, Hackney, Carshalton, Sutton, City of Westminster, Hammersmith, Islington, Dagenham, Bromley and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • Neilwigg Neil Wigglesworth (@Neilwigg) reported from Bromley, England

    @virginmedia That page isn’t loading (and no, it’s not because your broadband is down, I have a fully functional 4G connection)

  • HarryGillmore Harry Gillmore (@HarryGillmore) reported from London, England

    Bastards 😡🤬😡🤬 nothing but problems the last few months @virginmedia sort it out!!

  • GeorgeBullen95 George Bullen (@GeorgeBullen95) reported from Bromley, England

    Virgin Media is trending and as such it’s a good time to remind people that the only viable speeds should not be provided by the worst broadband company in customer service. Nothing will change if we stay quiet. UK-wide gigabit internet is ESSENTIAL to the growth of the economy.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia broadband not working in IG2, sort it out virgin, how can we WFH, when we can’t given get the service, hope you are going to refund us for loss of service,

  • f_sd f. sdrigotti (@f_sd) reported from Hackney, England

    @virginmedia @brotherjohn1 Same here mate. Dawn since 11:17. Been bothering since Saturday 17:55. Please fix.

  • ryanAHjones Ryan Jones (@ryanAHjones) reported from Islington, England

    @virginmedia sort your ******* shit WiFi out

  • ImmortalTanz Ricky Tanner (@ImmortalTanz) reported from Epsom and Ewell District, England

    @virginmedia Any chance i.can have the service we pay through the nose for or is that too much to ask

  • PaulFar47747735 Paul Farmer (@PaulFar47747735) reported from Kingston upon Thames, England

    @virginmedia Down again!!

  • MetfeXs Matthew (@MetfeXs) reported from Merton, England

    @virginmedia I run the tests and everything but my internet is still down

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @virginmedia NW1 7PX broadband network is down

  • DamienGJPG Damien Gorson (@DamienGJPG) reported from Wandsworth, England

    @IJohnson_TNF @virginmedia @virginmedia same here fibre Internet area 21 down since 5.15pm. Keyworker attempting to work from home but virgin making it awfully difficult in the last 3 weeks.

  • Charles545587 Charles Roberts @ AWS (@Charles545587) reported from Ashtead, England

    @virginmedia are still having problems bringing services back online. #virginmediadown

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia Hi still waiting for problem to be fixed. @richardbranson We need the broadband to work in these times when we are expected to stay on our island 🌴, sorry I meant out 2 up 2 down, but pay a fortune for a service we are not receiving 😢

  • rabzzz_ Rabzzz (@rabzzz_) reported from Merton, England

    @virginmedia fix your stupid internet kmt

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Bromley, England

    @virginmedia hi, I’ve just upgraded in the hope my internet performance would improve... I am still having huge jitter and latency issues. No point in half a gig if ping speeds are awful.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @virginmedia I have yet to receive a reply! Can you update me on the outage in #SW20

  • madamdaphne Daphne & Jake (@madamdaphne) reported from Camberwell, England

    @virginmedia Let’s see if you can keepie uppie the signal to your customers

  • camillaudia Camilla Audia (@camillaudia) reported from Merton, England

    @virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...

  • stemo8888 stemo (@stemo8888) reported from Ilford, England

    @virginmedia it's down again! So useless #virginmedia

  • PSaundersCFC Paul Saunders (@PSaundersCFC) reported from Epsom and Ewell District, England

    @virginmedia having broadband issues in the Ewell area. And your website won’t work to check status and report the issue. Help required please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JayeRosamond Jaye Rosamond (@JayeRosamond) reported

    @virginmedia why is it so hard to cancel my order!? I need to do this so my new one can start. I currently have no Internet now! I’ve been on the phone for 2 hours with no answer to the cancellation line!! I’ve also tried your text message with no answer.

  • hilssullen HKG (@hilssullen) reported

    @virginmedia I can only cancel my direct debit to terminate contract as no one answers your phone's help!

  • patricksmash Paddy Berry (@patricksmash) reported

    @virginmedia any help here?

  • DanielHill21 Daniel Hill (@DanielHill21) reported

    @virginmedia Wanting to cancel my package as I’ve moved out of the address, but the situation is difficult

  • m_minaaaaa M (@m_minaaaaa) reported

    I am so done with @Virginmedia unbearably slow when it's working, and sometimes none existent; like today. And let me not start of their price increases and the false promises of improvement.

  • Cathy_TwoHalves Cathy Long (@Cathy_TwoHalves) reported

    @virginmedia No I’ve been busy finding another Ethernet cable so two of us can use the internet at the same time. I don’t really see what use posting on your forum is? Your staff have already told me they can’t fix it

  • IshbelGrimshaw Ishbel Grimshaw (@IshbelGrimshaw) reported

    @virginmedia Can u give me a direct number as I have been waiting for half an hour to get to speak to someone yet again please help me

  • emma5jackson Emma (@emma5jackson) reported

    @AndreaVasey67 @virginmedia @VirginMoney I agree with Andrea. I just had a very unpleasant conversation with Daryl. I found him to be argumentative, patronising, unsympathetic and unwilling to help. Hilarious that he ended the conversation with “anything else I can help you with”, as if he actually resolved my issue.

  • manutuli2 Mtuli (@manutuli2) reported

    @virginmedia you increase price, make false promises and then backtrack. Poorest customer service, keep on HOLD for hours. #virginmedia My official complaint in series of tweets following:

  • MarypSheridan Mary Sheridan 💙 (@MarypSheridan) reported

    @virginmedia Cancel the account - am advised the phone line due to close on 20 Feb but Broadband still active. I rang last week to cancel both. Priority line needs to remain active until moved to Sky.