1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Virgin Media
  6. ❯
  7. Beckenham, England
Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Poplar, London, City of London, Hammersmith, Ashtead, Wembley, Camden Town, Tadworth, Redhill, Croydon, Barking, City of Westminster, Newham, and Ilford.

CityProblem TypeReport Time
Southwark Internet 4 hours ago
Poplar Internet 5 hours ago
London Wi-fi 7 hours ago
City of London Total Blackout 8 hours ago
Hammersmith Internet 9 hours ago
London Wi-fi 10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • pantsant
    ANT (@pantsant) reported from Camden Town, England

    COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE

  • daphnemotivates
    Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.

  • cholten99
    David Durant (@cholten99) reported from London, England

    The page on @virginmedia that should show me why my broadband is down - is also down...

  • deantorris
    dean torris (@deantorris) reported from Romford, England

    @yourserviceldn @virginmedia Yeah mate. I’ve got 30 days to get new service provider anyways 👍

  • arigork
    Ari Gork (@arigork) reported from Camden Town, England

    Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs

  • daphnemotivates
    Daphne Clifton (@daphnemotivates) reported from London, England

    No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!

  • PeterCSK
    Peter Kirby (@PeterCSK) reported from Islington, England

    @virginmedia why no statements or comment about you service outage. Unacceptable.

  • deantorris
    dean torris (@deantorris) reported from Romford, England

    @GBridgeford @virginmedia Yeah mate. There only sales technique is we will have buffering with any other service provider so they basically don’t need to look after you because they give the best 😐. Can’t say I have ever had any issues with other providers

  • lesauvage
    POUTMEDIA.Lesauvage (@lesauvage) reported from Islington, England

    @virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)

  • 1FatKev
    Kevin Killoran (@1FatKev) reported from Hackney, England

    @virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.

  • mischawatson
    Mischa Watson (@mischawatson) reported from Hackney, England

    Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏

  • rbdavis
    Rob Davis (@rbdavis) reported from Islington, England

    @virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...

  • TopWhiskies
    TopWhiskies (@TopWhiskies) reported from Hackney, England

    @virginmedia systems outage, again; I feel these are become more frequent. I’d call to talk with someone, but the wait times are quoted as 30 minutes...

  • 1FatKev
    Kevin Killoran (@1FatKev) reported from Hackney, England

    @virginmedia customer service is shocking, no Broadband or TV and when you call to find out an update you get a recorded messsge “Sorry lines are busy please try later” or try another service provider.

  • deantorris
    dean torris (@deantorris) reported from Romford, England

    @pete_spirotech @virginmedia Good idea Pete 😂. Never thought of that 👌

  • daphnemotivates
    Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape

  • sujii_shah
    Sujal Shah (@sujii_shah) reported from Kensington, England

    First time I’ve ever finished my data on my phone because I had to keep tethering internet at home because @virginmedia can’t be bothered to fix the internet at my house. Mum, dad if I die this weekend and can’t contact you, you can blame @virginmedia 😡

  • jelenaculum
    Jelena Culum (@jelenaculum) reported from Camden Town, England

    @withnail69 @virginmedia Probably not and will fix it at some point next week

  • letsbhavinu
    H-Town (@letsbhavinu) reported from Hackney, England

    Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡

  • daphnemotivates
    Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • impervius
    Andrew S (@impervius) reported

    @virginmedia outage in SW9, your web portal won't let me report it

  • simon_sowen
    Simon (@simon_sowen) reported

    @virginmedia please can you tell me how we can actually talk to someone. Totally fed up with this service. Want to leave.

  • skip_0889
    Jay (@skip_0889) reported

    @virginmedia There’s a phone mast down in the area which other service providers seem to be all over, but no word from Virgin

  • Tedheathen1875
    Ted 💙 (@Tedheathen1875) reported

    @virginmedia I've called Your call handler thanked me, but said as a call handler, he didn't need to know. So another wasted call.. thanks. Guess you support The Villa!

  • IPASocialist
    Marty H. | Film Editor London (@IPASocialist) reported

    @virginmedia MartyCH85 - and I would *still* like to be connected with your cancellation team please. It's been over a week since I flagged this issue and all I've received from you is marketing nonsense.

  • CherylPearcePR
    cheryl pearce (@CherylPearcePR) reported

    @virginmedia I’ve raised a complaint with virgin media over a week ago and haven’t heard back. How do I speak to the complaints team. Customer care say they can’t see details

  • longmolloy
    peepo (@longmolloy) reported

    @virginmedia No time given but I chose the option to receive text updates... never had this long an outage before

  • JonMarkDeane
    Skip Survey (@JonMarkDeane) reported

    @impervius @virginmedia Seems to be affecting SW4 as well, but service status says its fine. This is a problem when WFH.

  • TimChantry
    Tim Chantry (@TimChantry) reported

    @virginmedia you have been overcharging me for 6 months. Your complaint handlers cannot string a sentence together. What address for VM do I use for a Court Claim. Thanks

  • aus_flick
    Felicity Lorraine (@aus_flick) reported

    @virginmedia There are no network outages and once again it has gone again!!!!!