Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Hampstead, City of Westminster, Hackney, Newham, Ilford, Hammersmith, Southwark, Bexleyheath, Camden Town, Romford, Mitcham, Redhill and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hampstead |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu We appreciate your sympathy but we need action. And I’m gonna need therapy if I have to keep listening to the same three awful songs on a loop on your 0345 number - I’ve been on hold for over 40 minutes now ... 😐
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia For the first time, I got a text confirming you had done the work - and the service appears to be working now. Let’s hope it stays that way ... 🤞 Very disappointed by the confusion on your website last night plus a 45 minute wait to speak to technical support
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Matt Browne
(@mattlfc78) reported
from
City of London, England
@virginmedia your customer service has been awful my wife was on hold for an hour and a half and now your staff have given me a new package without my consent!!!
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia @curu You don’t need to take my details. You just need to be able to communicate clearly what is going on. I finally spoke to someone who said there’d been ‘a breakdown in the digital network in the area’ - whatever that means - and gave a 2am estimated time of resolution. 🤞
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@adelarks @GemMcK13 @virginmedia Just cancel your contract if you're not getting the service
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Terry Pierce
(@telpierce) reported
from
Islington, England
45 mins/3 departments and counting to speak to the right person at @virginmedia simply to terminate when we move... And then they ask why we don't want to stay! Every single interaction with that business is abysmal.
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 1.I have a huge problem, I have received my installation pack today, after a long wait. I have ordered the big bundle with the finer internet. The installation pack didn’t include a router. I called your customer service, after talking to some other departments I hav
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@virginmedia No - you don’t seem to think anything’s wrong. But there is - our neighbours also have no service. So there’s definitely a problem.
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Chris Sutcliffe
(@chrismsutcliffe) reported
from
Lambeth, England
@PaulLomax @virginmedia I've had nothing but bad experiences with @virginmedia. They lied to me repeatedly and deliberately, and cost me £££s. Would never recommend them
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@virginmedia When my broadband went down and I had to deal with your customer service #virginmedia #fixmybroadband #poorcustomerservice
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soniagrosvenor
(@soniagrosvenor1) reported
from
Kingston upon Thames, England
Looking at numerous other tweets complaining about @virginmedia and there appalling customer service and useless complaints department!!!
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Sumayyah 🌸
(@xsumixx) reported
from
Lambeth, England
@virginmedia everyone in my family has to use their bloody data because no ones internet is working. It comes for 5 seconds then disappears. So bloody done with your shitty service !!!
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 2. been directed to the installation department, the lady on the phone was extremely (extremely!!) rude and uncooperative, she said I have to call another day, customer support and she doesn’t have access to anything; she raised her voice to me, I wanted to make a
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Fiorenza M. J. Panke 🇪🇺
(@FiorePanke) reported
from
Islington, England
@virginmedia Internet is down! It’s connected but it doesn’t work! I tried everything, also calling your support team but still on hold!
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Markie
(@Lonmark1980) reported
from
Bromley, England
So annoying at @virginmedia internet had gone down!
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soniagrosvenor
(@soniagrosvenor1) reported
from
Kingston upon Thames, England
Still awaiting reply from Lutz Schuler @virginmedia , chief executive, re numerous complaints re incompetent staff @virginmedia. Lousy customer service!
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Elif Nur Karlidag
(@elifnur) reported
from
Camden Town, England
@virginmedia 5. Not only I am upset and surprised of the problem, I also feel abused by your representative in the call center.
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Gino Borg
(@gborg9) reported
from
Merton, England
@virginmedia I have done multiple times ... by phone and by chat ... the Indians helpful but useless, the British patronising and rude
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Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@tinytwink @virginmedia Not the rubbish customer service line, wish you luck
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Gino Borg
(@gborg9) reported
from
Merton, England
@virginmedia blocked my mailbox on 23rd .. numerous 30min phone calls later, and patronising responses, fake promises of call backs ... mailbox is still unavailable.. shockingly awful customer service .. disgusting.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Malc Newton
(@The_Newty) reported
@virginmedia @The_SneakyButch @Ant78uk Then why is there not a post on your timeline to explain that? This appears to be almost nationwide and you’ve said **** all to your customers other than replies to questions. I had to go on other social media to find out! Your admin team is as useless as your customer service!🤬
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Joshua Modaberi
(@J_Modaberi) reported
@seeley_nigel @premierleague @virginmedia Log into the Sky sports app on a laptop with your Virgin media login and plug into the tv using HDMI
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James Fenton
(@JamesFenton14) reported
@virginmedia having problems with virgin media tv
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MPC
(@marksafccowley) reported
@virginmedia what a shambles - missed the entire first game of the season due to these issues - don’t imagine @SkySports customers had the same issue. Perhaps we made a poor choice
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Johnny5
(@johnny5carolan) reported
@virginmedia I absolutely hate Virgin Media. The tv signal is pixelating and after 90 mins trying to speak to a human - there is no answer. You people are shocking. And on the first day of the football season too! I am leaving VM and going to Sky. I HATE YOUR LACK OF CUSTOMER SERVICE
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Johnny5
(@johnny5carolan) reported
@virginmedia I absolutely hate Virgin Media. The tv signal is pixelating and after 90 mins trying to speak to a human - there is no answer. You people are shocking. And on the first day of the football season too! I am leaving VM and going to Sky. I HATE YOUR LACK OF CUSTOMER SERVICES
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Craig Bickerton
(@ScotsCraig73) reported
@virginmedia what is wrong with your service tonight? Football unwatchable due to picture and sound quality, unable to log Into my virgin media to check or report service status. No issues with accessing anything else apart from yourself
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author daniella Carter-Wells
(@Author_dcwells) reported
@virginmedia clearly dont care about leaving some1 with no Internet being unable to contact them either. No emerg equipment, no response social media, cant go on app or website as failing phone slow cause not working not paying for this service. U Promised id have access & I dont
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simon(s)poke
(@simonspoke) reported
@virginmedia No properly working TV, or phone, the internet is lagging, can't log into my account online, or the app, or when I phone up. But NO OFFICIAL ANNOUNCEMENT of what the problems are on any site/social media/or news outlet, is very poor for the money I pay! #virginmedia
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Johnny5
(@johnny5carolan) reported
@virginmedia @ianp1569 I absolutely hate Virgin Media. The tv signal is pixelating and after 90 mins trying to speak to a human - there is no answer. You people are shocking. And on the first day of the football season too! I am leaving VM and going to Sky. I HATE YOUR LACK OF CUSTOMER SERVICE