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Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, London, Newham, Ilford, Southwark, City of Westminster, Kingston upon Thames, Westminster Abbey, Croydon, Brent, Camden Town, Hackney, Caterham, Islington, and Paddington.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
Hammersmith Wi-fi 3 hours ago
London Wi-fi 5 hours ago
London Internet 6 hours ago
Newham Wi-fi 9 hours ago
Hammersmith Wi-fi 9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • gavJball
    Gavin Ball (@gavJball) reported from Crayford, England

    @marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia It’s now back up... easily fixed @virginmedia be good to know what the problem was

  • gavJball
    Gavin Ball (@gavJball) reported from Crayford, England

    @marietyrrell1 @JoshJacobs94 @NickoR81 @virginmedia I’ve just got through to them and they have advised is issue in DA7. Sending engineer no idea how long out for

  • Deanporter_84
    Dean Porter (@Deanporter_84) reported from Bromley, England

    @virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services

  • OreMeta
    Ore Meta (@OreMeta) reported from Wandsworth, England

    THANK YOU @virginmedia despite over 14 years of custom. Paying my bills before time and NOT succumbing to other providers. You have FAILED my 81 old mother yet AGAIN. I tried to call you, send you emails and resolve the Broadband problem through you website. To NO AVAIL !

  • 74bunick
    Nick Bunclark (@74bunick) reported from Bromley, England

    @virginmedia my internet speed is terrible. Please can you confirm if you are having issues again thanks #internet #virginmedia

  • gavJball
    Gavin Ball (@gavJball) reported from Crayford, England

    @virginmedia same here. On hold trying to call. Your site is not even acknowledging a problem. We have no internet or land line phone. DA7 #virginmedia

  • itsjonnybaldwin
    Jonny Baldwin. (@itsjonnybaldwin) reported from London, England

    @virginmedia sort your shit out, this is beyond poor

  • JamesMarsh1974
    James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.

  • simoneats
    Simon Kimber (@simoneats) reported from Hackney, England

    It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔

  • nooriiiy
    Noor (@nooriiiy) reported from Paddington, England

    Can @virginmedia WiFi please fix up!! Gave me a right scare

  • antonyjardine
    Antony Jardine (@antonyjardine) reported from Lambeth, England

    @virginmedia I just asked for a booster so I can do my NHS work from home. Looks like you have signed me up for an unwanted 12 month contract extension, as part of it, without telling me at any point. Cancel this now please!

  • damawa42
    Daniel W (@damawa42) reported from Camden Town, England

    Ahhh brilliant, first time in a week I get a response from @virginmedia on their SMS 'help' service, and they've now disappeared for over an hour with 'technical issues'. Utterly disgraceful service.

  • SADLondon
    Stephen Anthony Davids (@SADLondon) reported from Stratford, England

    I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!

  • paulsullivan_
    Paul (@paulsullivan_) reported from Eltham, England

    @virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝

  • gavJball
    Gavin Ball (@gavJball) reported from Crayford, England

    @virginmedia I have lost internet and home phone so can’t call you as no number listed on app. Are there any problems in bexleyheath DA7. Urgent time cannot work

  • ChloeLizzyRead
    Chloe Elizabeth (@ChloeLizzyRead) reported from Hextable, England

    @virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!

  • caprettino
    🦥 (@caprettino) reported from Bromley, England

    ughhh @virginmedia pls sort out your internet connection problems!!

  • strangemuseum
    Ben Loten (@strangemuseum) reported from Plumstead, England

    Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.

  • jaykrichards
    Jay Richards (@jaykrichards) reported from Stratford, England

    Virgin media is down again! Right in the middle of a Zoom call! @virginmedia

  • LimehouseDan
    Dan Hall 🏳️‍🌈 (@LimehouseDan) reported from Lambeth, England

    @virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • vickiesilvey
    Victoria Silvey (@vickiesilvey) reported

    @virginmedia I have checked and there are no known issues. I think it's the box but I'm fed up of being given more over the phone instructions and still have the same issues

  • clintskeeey
    Clint (@clintskeeey) reported

    @virginmedia Website live help

  • omarinthought
    Omar Butt (@omarinthought) reported

    @virginmedia Is your community held to a service guarantee? What part of the £60 a month I pay is going to pay their salary? Why is speaking with a company who take money from me for the provision of a service not willing to provide any service other than tweet?

  • agentginger
    agentGinger (@agentginger) reported

    @virginmedia No complaint reference, no reply.

  • amandalees
    Amanda Lees (@amandalees) reported

    @virginmedia Thanks. I did. That never works although I do know from Down Detector and tweets here that lots of other people were having the same problems of ridiculously slow speeds that we’ve all experienced through lockdowns.

  • Sweee42
    Sue Lockwood 💙 (@Sweee42) reported

    @virginmedia It’s ok at the minute but it’s only a matter of time until it happens again. The signal seems to drop out and then I have to reboot. Don’t mind once in a while but not several times just to get through a film!

  • clintskeeey
    Clint (@clintskeeey) reported

    @virginmedia The problem is that they don’t even chat, you finally get connected to someone and they take an hour between responses.

  • clintskeeey
    Clint (@clintskeeey) reported

    @virginmedia I’m going to leave for a better deal with Sky and was seeing if @virginmedia were going to match or beat it but after this shameful service I think the decision had been made

  • chezzaa94
    Cheryl (@chezzaa94) reported

    @virginmedia Your business is such a joke. Over 6 hours on hold in just 1 week and constantly getting cut off. You are blatantly ignoring our official complaint.l and continue to charge us when we have left because you don’t cover our new home. DISGRACEFUL

  • Mr_Saurabh_Rana
    Saurabh Rana (@Mr_Saurabh_Rana) reported

    @virginmedia Called Virginmedia, Jonathan picked and did cut the phone abruptly, again called phone received by Ajay, he assured me its sales team issue passed my phone..