Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: City of Westminster, City of London, Croydon, Southwark, Bromley, Poplar, Mitcham, Purley, Orpington, and Carshalton.

City	Problem Type	Report Time
City of Westminster	Total Blackout	9 hours ago
City of London	E-mail	17 hours ago
Croydon	Internet	1 day ago
Southwark	Internet	2 days ago
Southwark	Internet	2 days ago
City of London	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  A voice only (@Avoiceonly2) reported 4 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  Khaled Miah (@Khaled_Miah1) reported 4 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  travelling Adam (@TravellingAdam) reported 6 minutes ago from Blackheath, England

  Virgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. 😤

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 8 minutes ago from Merton, England

  @virginmedia The internet is not working

• 
  Nick Tippett (@nicktippett) reported 10 minutes ago from Croydon, England

  @virginmedia Pre install Refused to acknowledge any wrong, wouldn't get anyone to even attempt to look till 24th, cust. Service refused to engage as pre installs problem, so am left still with no Internet and no way to sort issues, plus having been spoke to rudely

• 
  #AshTag (@Ashley_Rhysss) reported 10 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 10 minutes ago from Merton, England

  @Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat

• 
  Adam H-Matthews (@AdamHMatthews) reported 11 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  R. Aaron (@aaronuart) reported 16 minutes ago from Merton, England

  @virginmedia I have had internet issues since September last year I have called up too many times to count and once again internet is out in SW19 and now you want to rise your prices. Please can I get a solution and not one that means a technician cancels last min today!!

• 
  Mrs R (@KateRenton) reported 21 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 24 minutes ago from Merton, England

  @Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling

• 
  Philip 🦅 (@Phil_Swallow) reported 27 minutes ago from Croydon, England

  @redheadlass1402 @virginmedia We’ve got the business service but it’s no better. They don’t seem to have any proactive monitoring or fault prevention and pretty much don’t care. They have a 3 hour service level that passed 12 hours ago, totally useless bunch of money-grabbers

• 
  Claire Champion (@Champion3Claire) reported 29 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Fiscally Unstable Cam (@DxpTheFirst) reported 32 minutes ago from Lambeth, England

  @virginmedia Okay, no problem. I'll give you guys a call during the week then and ask about it.

• 
  Will Jennings (@willjennings80) reported 35 minutes ago from Lambeth, England

  @virginmedia You're internet is down *again* in sw9 and your internet service checker page does not work on mobile phones

• 
  Richard Gendal Brown (@gendal) reported 41 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Jane Common (@JaneCommon) reported 45 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  hippychic (@Keldavey) reported 50 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  Claire Champion (@Champion3Claire) reported 56 minutes ago from Bromley, England

  @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

• 
  Philip 🦅 (@Phil_Swallow) reported 60 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elaine McIntyre (@Elycat) reported 6 minutes ago

  Is @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down

• 
  BlueTickBob❌ (@mcrobgi) reported 8 minutes ago

  @virginmedia thanks for wasting more of my time. You don’t answer the phones, your chat bot repeats itself, you promise to call me at an agreed time & don’t bother ringing me !! Great customer service!!

• 
  lucy barnett (@lucebarnett) reported 12 minutes ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  Daveyhub 🎧 (@daveyhub) reported 12 minutes ago

  Why is the tv channel 5 so quiet ? @channel5_tv I’m watching through virgin media tv box. Same as Netflix that really quiet too compared to all other channels/apps ? Is it a @virginmedia broadcasting issue ?

• 
  Robby Yung ⦿⦿⦿ (@viewfromhk) reported 15 minutes ago

  @0xsachi I think "moat" is just a polite way of saying monopoly. First mover advantage builds a brand and customer stickiness, and I think this should be the goal, personally. But all these anti-competitive practices like making cancelling services ridiculously hard (hello @virginmedia ) or walling the garden once you get enough users (hello @facebook Open Graph) should be cracked down on, in my opinion.

• 
  Bella Harvey 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Lady__Britannia) reported 15 minutes ago

  @trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back

• 
  Adrian Weale (@Edeaulx) reported 16 minutes ago

  I would contact you directly @virginmedia but your 'My Virgin Media' website won't allow me to sign in. I assume that this kind of obstructiveness is what got you fined so lavishly by @Ofcom

• 
  James Durrant (@je_durrant) reported 17 minutes ago

  @coveragechecker @virginmedia Was initially a local outage but turned into someone had unplugged my cable at the exchange and it needed replacing. Sh*t happens, I get it, but to leave someone who pays £1500 a year for a service without anything for a month is plain bad

• 
  Lucian Caracy (@Lucian_Caracy) reported 19 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Im having this issue right now, although its at £77 I believe, they keep hanging up/cutting me off, dont call when they say they will and keep billing me and cutting me off, I cant get through to anyone who makes sense.

• 
  Mitch Hirsty (@mitchhirsty) reported 19 minutes ago

  @Frugal_ways @O2 @virginmedia Frustrating isn’t it? Now imagine that’s the only way you can actually pay the bill and O2 force you onto a promise to pay to restore service, tell you that you must pay, and it’s still not fixed! (Long story. Disabled, only method I can use is via the app or website) thanks O2🙄