Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of London, Southwark, Hammersmith, Wembley, Newham, City of Westminster, Hackney, Croydon, Hampstead, Redhill, Mitcham, Welling, Islington and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| City of London |
||
| London |
Internet | |
| Southwark |
Internet | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia Thanks. Looks like estimated fix is 12th January which will be nearly a week.
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Sophie GUERINET
(@soguerinet) reported
from
Ealing, England
@virginmedia No it is straight from the smart TV but we ruled out that the problem is lnly when on Virgin broadband not on G4 or any other broadband when at friends for instance. Please help
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FClay
(@MissFayeRay) reported
from
Romford, England
@virginmedia hope you can help please! Our router is a hub 3. It has a constant red light. It’s not over heating, I’ve done multiple hard resets. Any suggestions? Do I need a new router?
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Charles Howarth
(@HowarthCharles) reported
from
Hackney, England
@jonwensley @virginmedia Just wait until you try to cancel!
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Andrew Burns
(@andrewb_63) reported
from
Ilford, England
@virginmedia There's an issue in the area and we let out technicians know
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Neil Boote
(@MisterBoote) reported
from
Ealing, England
Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq
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Jenny
(@jjrob1312) reported
from
Bromley, England
@virginmedia so disgusted with the service I’ve received . Trying to sort out a trade up since November 11th, I’ve spent over 2.5 hours on the phone with no one able to help and you are ignoring my written complaint. Awful.
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therealdealpodcast
(@realdealpod) reported
from
Lambeth, England
@virginmedia WiFi not working most of today. I’ve done all the router resets, turned things off and on, app not working to report the issue. When will this be rectified?
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Jose Carvalho
(@josethepotter) reported
from
Hammersmith, England
Extremely disappointed with Virgin Media. Made a contract with them for internet for my business on the 09/09/21 and still NO INTERNET installed. Called customer service and they can’t help, call the order manger and they can’t help too. Who can Virgin? @virginmedia @Virgin
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
I have hardly ever heard a good word about @virginmedia service. Why is it so hard to fix?
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Sophie GUERINET
(@soguerinet) reported
from
Ealing, England
@virginmedia We already called several time and they always start saying there is no problem and we spent hours on the phone with virgin team and nothing is solved
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Yasir (￣(工)￣) Khan
(@yas326) reported
from
Sutton at Hone, England
@virginmedia It just says, it looks like you are having trouble connecting
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
@virginmedia The same stupidity again.. Your status page. Like it is my job to check why AGAIN, your b...t services do not work. I will not tolerate another 2021 with your unacceptable service guys. We haven't started the year well.
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@virginmedia I’ve upgraded to sky cinema and sky sports but the catch-up isn’t working. Been told it takes 24 hours. If it’s not working by this time tomorrow I’ll be cancelling and looking into a better service provider
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Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
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Richard Greenland
(@RichardGreenla1) reported
from
Bexleyheath, England
@virginmedia do you have an ETA for when the broadband problem in the da15 area will be fixed please. The incident has been ongoing for days now and really is unacceptable (especially given I have just received an email about more price increases!)
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Sumaya
(@Purp_Amethyst) reported
from
Camden Town, England
@virginmedia you guys are awful man!! I pay £34 for broadband and can’t even do basic tasks on my computer. I can’t wait to leave you bastards.
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S Dyett Gicquel
(@LGuard123) reported
from
Islington, England
@virginmedia Brilliant & I appreciate your help
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Jose Carvalho
(@josethepotter) reported
from
Hammersmith, England
ITS NOW almost 6 months since I made the contract with the sales team and I was told by the customer service team today that they can’t help and I need to keep trying. Trying what? WHERE ARE MY RIGHT? @virginmedia @richardbranson
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Subhajit Banerjee
(@subhajitb) reported
from
Ealing, England
@virginmedia hi no internet all day because you did essential work. What’s the eta for fix? Service status page unhelpfully says no issues at postcode
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Luke Ward 🏳️🌈🌱
(@lukewrd) reported
@virginmedia Hi. Do you have any update re the internet issue in NN3 area? The internet has been down for most of the day, was due to be fixed around 4pm, then 8:30pm, but still nothing and no update on the website. Thank you.
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Joe MVO 💙
(@JoeBirt) reported
@virginmedia Well according to your and OFCom I should be getting compensation. If not I will contact OFCom. You really make me laugh. Customer service NIL
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Cerys Morgan
(@cerysamorgan1) reported
I’m trying to cancel my virgin internet due to terrible connection. The customer service person trying to convince me to stay, had such bad connection they had to rearrange the call…oh the irony! #virginmedia
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Jane Flowers
(@467_flowers) reported
Virgin Media engineer has installed my neighbours cable to my wall without permission, I need this removed urgently, I am having the wall knocked down and replaced, my neighbour has called Virgin Media but no engineer has turned up to move it to. Any ideas how to sort this?
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Michelle Ryder Beattie
(@chellebt) reported
@MartinSLewis Only to call Virgin Media when my VBox or internet is down or to downgrade
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djsm1ddy
(@djsm1ddy) reported
So now my @virginmedia bill has gone up another £30 a month, a year after it went up £20 a month. Ridiculous! You can never get through either. When you do you can't understand anyone. Nice outsourcing. Great return for the investors and ceos, nothing for us little ppl
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Dr Kim Wigley
(@kim_horton) reported
How many times have you had to say “please cancel my package” to @virginmedia before they actually cancelled it? I’m up to 12. And I’ve been on their WhatsApp chat for 1 hour and 40 minutes. Tempted to screen shot the whole chat.
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fiona_L16
(@feefer161316) reported
@virginmedia 7 hours without tv or WiFi this is horrendous, 2nd problem in a week and only been with you 10 days!
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Mark Blake
(@The_Mark_Blake) reported
@virginmedia Where was the communication? We will now have no internet as of midnight tonight. How is my wife meant to work tomorrow? She needs broadband as she works from home. Should she tell her employer that "she has come up against issues outside of her control"?
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sophie aldous
(@sophieJaldous) reported
@NOW Your service is awful. Even the guy in customer service told me it’s awful and recommended Virgin Media🥲. So Because you only provide the weakest service in my area I have to cancel my contract BUT you want to charge me even though you CANNOT provide the service!? #poor