Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: City of London, Croydon, City of Westminster, Southwark, Poplar, Orpington, Welling, Bromley, Mitcham, and Beckenham.

City	Problem Type	Report Time
City of London	Wi-fi	37 minutes ago
Croydon	E-mail	17 hours ago
City of Westminster	Internet	19 hours ago
Croydon	Internet	20 hours ago
Southwark	Internet	1 day ago
Croydon	E-mail	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Jenny (@jennymelmo) reported 6 minutes ago from Merton, England

  @virginmedia Post code is SM4 4NN , street name : Garth close . There is only one of these boxes on our street and given the condition of it ; you will not miss it if your team come here . Reference id for my complaint is 107332_22100. Can you give me a timeframe by when it will be fixed .M

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 8 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  Tim Hyson (@timhyson) reported 8 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

• 
  Joana (@JoanaLoGomes) reported 23 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Philippa Rooke (@Flipringer) reported 24 minutes ago from Bromley, England

  @virginmedia Hi, I've been on the website & phone help for 2 hrs trying to get contact number changed on our acct (it's incorrect & won't save any edit via any device) but can't get a route to the correct help. We have an engineer coming who needs correct number, what can I do?

• 
  Millwall halfwayline (@millwalljdb) reported 24 minutes ago from Camberwell, England

  @philclarke0170 Virgin media seems to be the problem

• 
  JamesLee85 (@jameslee_1985) reported 26 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  Philip 🦅 (@Phil_Swallow) reported 30 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  R. Aaron (@aaronuart) reported 30 minutes ago from Merton, England

  @virginmedia Sometimes the page loads and others not, but when it did it said that there’s a known issue. It has been 4 days now without proper internet?!

• 
  Philip 🦅 (@Phil_Swallow) reported 34 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  Ranjan Mallya (@RanjanMallya) reported 37 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  Katie Haisman (@Katie3boys) reported 41 minutes ago from Eltham, England

  @virginmedia shocking service with the internet

• 
  Alex (@ameehan71) reported 44 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Andee Byford (@BobCratchitt) reported 45 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  anne hill (@gorgeousuk) reported 50 minutes ago from Bromley, England

  @virginmedia I did and it said the service was ok. It’s now working after several times of going onto Amazon. I just don’t know why the service has become so poor recently

• 
  Declan Higgins ☘ (@declan1968) reported 51 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  R. Aaron (@aaronuart) reported 54 minutes ago from Merton, England

  @virginmedia I rebooted, called the number, it says there is a known issue in my area and engineers are working on it. Does this take 5 days to fix? I try the status online and it tells me everything is fine but it isn’t. Is there anyone looking at this. I’ve never had an issue last this long

• 
  Befitat50 (@befitat50) reported 55 minutes ago from Lambeth, England

  @virginmedia what’s going on again with this internet at sw4? You just can’t fix a problem? Please don’t come up with your usual excuses and fix itttttt..

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 58 minutes ago from Merton, England

  @virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue

• 
  Catt Hurman (@catt_hurman) reported 59 minutes ago from Bromley, England

  @virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ms.Davenport (@MsDavenport4) reported 4 minutes ago

  @VirginMediaIE just receiving Server error when trying to login to watch virgin media play. Any ideas? Is server down?

• 
  Ailsa (@Ailsa56202286) reported 7 minutes ago

  @virginmedia I have had 3 conversations with your representatives on the phone in the last week promising a change on my account/ complaints email and none of them have followed through? Is anyone else finding the virgin media team to be totally USELESS. Will never be using again

• 
  littlemisssunshine (@JulieFeronica) reported 11 minutes ago

  @virginmedia what's going on in CF14? The broadband is constantly dropping out. App is useless... always says there's nothing wrong until I check the hub, then it's an "intermittent signal". This is just woeful.

• 
  Дж Б Б 65 (@Birkenhead1872) reported 11 minutes ago

  @virginmedia Your wifi is utter crap and doesn’t work Your customer service is a joke You are not fit for purpose

• 
  Simon (@cleggy1966) reported 15 minutes ago

  @virginmedia I already have done and it is hopefully being sorted. All depends on whether the engineer turns up this afternoon or whether you decide to cancel the appointment again

• 
  ... - ..- 𝚂𝚝𝚞 (@_Alfista) reported 18 minutes ago

  @ArrEssVeeTwin @jen_moxon @virginmedia many years ago at previous address I had to take annual leave to call Virgin customer services during UK office hours, when I knew it was UK call centre answering, as the foreign one never logged a single call so had to start all over each time.

• 
  Chris Corney (@ChrisCorney1) reported 19 minutes ago

  @OliverGMcManus @katedodd3 @virginmedia It was a great day when I got these rip off merchants out of my life. If uou Google it you will see tgere are multiple mass complaints to Ofcom about obstacles they create to customers trying to switch away. Keep going and threaten a formal complaint.

• 
  Simon (@cleggy1966) reported 22 minutes ago

  @virginmedia Yes. Because there was still an outage in the area, you cancelled the appointments. My issue was separate to the outage, but apparently you just cancel any appointments when there is an outage, irrespective of whether the issue relates to it or not. Madness.

• 
  Callum Fludgate (@fludgate1) reported 26 minutes ago

  @virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!

• 
  Rich Brady (@RichTigheBrady) reported 27 minutes ago

  @virginmedia Yes, it has happened yet again today. Not working at all. Rebooted several times. As usual App says no problems in the area. Happens every 4-6 weeks. Then we call virgin and wait 5-8 days for an engineer!Then it comes back on b4 engineer turns up.!