Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 01/22/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Romford, Newham, Southwark, Harringay, Croydon, Hackney, Orpington, City of Westminster, Kensington, Camden Town, Hampstead, Poplar, Wembley and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • NickAnstead Nick Anstead (@NickAnstead) reported from London, England

    Predictably depressing experience calling @virginmedia to cancel contract this afternoon. *On hold for several mins. * Offered £2 off contract monthly by automated answer phone message when I navigate through phone menus saying I want to leave. Say no on touchpad.

  • chelsian Hadders (@chelsian) reported from Epsom and Ewell District, England

    @virginmedia still on the phone, still not working 💤

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.

  • AnnaLouise1980 Anna Jarman (@AnnaLouise1980) reported from Kingston upon Thames, England

    @virginmedia can someone contact me about my very poor broadband service, please. I consistently have to use 4G in my own home!! I have tried calling, messaging, complaining for months now, but no one gets back to me..!

  • APM_Stephen APM External Affairs (@APM_Stephen) reported from Camden Town, England

    It's a disgrace @virginmedia that since Sunday evening we've had no Broadband (NW3) and customer services telling us only "there's a fault in the area"

  • rob_ford Rob Ford (@rob_ford) reported from Bromley, England

    @virginmedia Extended service outage is bad enough but having to waste nearly 2 hours to find out that your service status pages are essentially lying is well beyond frustrating.

  • ThistletonM Matthew Thistleton (@ThistletonM) reported from Ilford, England

    @virginmedia Is shows no problem however I have had to switch the box on and off repeatedly today to make it work. If the problem can’t be resolved soon I will simply move to a different company because I am fed up with spending money on a less than adequate service.

  • Jdunne9407uk John Dunne (@Jdunne9407uk) reported from Merton, England

    @virginmedia What a joke. Jack up my bill for £5 a month with no notice. Argh time to look for a new service provider I think .

  • shazthechef sharron killick (@shazthechef) reported from Dartford, England

    @virginmedia Have tested my equipment and there are no problems...have check that's all leads are secure..I've just got problems with the recordings on my box

  • RevBott Gary Bott (@RevBott) reported from Croydon, England

    @sadbuttrue @virginmedia I left after a year of problems

  • devanHD DvnBrxtn (@devanHD) reported from Lambeth, England

    Crashed #virginmedia again. All day no #WiFi Shite customer #servicevirginmedia No #internet all day. 40 minutes on hold. Hung up in disgust. #worstwifiprovider Moving from #virgin now. #shiteservice

  • brazenprods brazen productions- jules hussey (@brazenprods) reported from Camberwell, England

    Nothing goes down more than @virginmedia

  • danidelavega Dani (@danidelavega) reported from Sutton at Hone, England

    @virginmedia shocking WIFI service, well, lack of, two days in a row. Sort out or I’m going back to Sky. You cannot treat customers like this. Embarrassing

  • DanStratford84 Dan (@DanStratford84) reported from Wandsworth, England

    @emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Trouble shooting FFS what do you think the usual one! had it up to here with virgin media, never had any issues with sky or bt that even came close to the problems I’ve had wih virgin, the tv box is shit, had nothing but problems with it, the wifi is crap, the router provided..

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @virginmedia Router provided is crap, had a BT one before and could get signal everywhere in the house with it, downstairs is all I can manage with the virgin one, the customer service is ****, spend way too much time trying to explain yourself to people in India and Philippines

  • chelsian Hadders (@chelsian) reported from Epsom and Ewell District, England

    @virginmedia 35 mins plus on the blower, still not answered. You customer service is a shambles. No info on the website either. Hanging up and going for a run,hopefully someone has pressed ctrl Alt del by the time I get back! 🙄

  • marvelreid83 Darren Reid (@marvelreid83) reported from Romford, England

    I start off in a good mood until I speak to @virginmedia customer services! Never understand me so never get my issues resolved! Seriously!!!! 🤬🤬

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Lambeth, England

    @virginmedia No problem with Netflix or anything else on my virgin digital tv . Oh have however been charged for a whole box set of a show I actually can’t watch . Tried numerous of times but have now given up

  • lulumr Lulu (@lulumr) reported from Ilford, England

    @virginmedia Honestly terrible. I had an order number but no one would take responsibility and arrange the installation. Already had Virgin to the house, it would have been so easy for you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MotaBomb Lumoscapers (@MotaBomb) reported

    @virginmedia We’ve been trying to fix this since December. Last time I called was this afternoon

  • CodeBeard Phil Harvey 😷 (@CodeBeard) reported

    @virginmedia Ran it. Still slow. <2mbs

  • _jgriffin Jonathan Griffin (@_jgriffin) reported

    @virginmedia All I want to know is why there is a red light on my router. It is not listed in your help. So surely this is a faulty router that needs replacing. What is the simplest way to replace my router?

  • kttymagician kittymagician (@kttymagician) reported

    @virginmedia This is now targeted harassment and I’ll be honest with you I don’t take kindly to being targeted repeatedly. LET US GO. WE DON’T WANT YOUR SERVICE. THIS MAKES US FEEL IT WAS THE RIGHT DECISION TO LEAVE.

  • DannyWyattXXX Danny Wyatt | 🏳️‍🌈🇬🇧 | $5 OnlyFans (@DannyWyattXXX) reported

    @virginmedia hi. ive had the price increase letter, im looking to either cancel the services or upgrade to 1gig BB, with the hub5 if a deal can be arranged.

  • xxNJKxx Nikki Kennedy (@xxNJKxx) reported

    @virginmedia Each time I was asking a question she would reply with an answer that didn’t relate to what I was asking and then she cut the call while she had me on mute. I complained via WhatsApp and the the messages I got in response were rude, said he would raise a complaint…

  • leeharris85 lee harris (@leeharris85) reported

    @virginmedia any chance of sorting the on demand apps out put the monthly bill up but iplayer itv hub all 4 etc not working!!

  • xxNJKxx Nikki Kennedy (@xxNJKxx) reported

    @virginmedia And then raise a complaint about long queue times and closed it. No it’s about your RUDE advisor and my time that has been wasted. I want this looking into further please.

  • meji137 Paula Mejia-Wright (@meji137) reported

    @virginmedia can you help? TiVo box not connecting to internet. Plugged to hub 3 as modem.

  • smileyrav Rav 🤓 (@smileyrav) reported from Hitchin, England

    @virginmedia Hi I'm trying to contact you via the phone number sent to me by post to cancel the services I currently have with you but have been on the phone for nearly a hour now with no answer, do you have the operating times for your price change number? Thanks