Virgin Media Outage Report in Beckenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, City of Westminster, City of London, Coldblow, Hackney, Southwark, Paddington, Islington, Ealing, Carshalton, Sutton, Hammersmith, Dagenham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| Croydon |
Internet | |
| Croydon |
||
| City of Westminster |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
-
🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia I work from home and have other work to do which all requires an internet connection. I really should not be having these problems for almost 3 months now. It is impacting my work a whole lot
-
LES ⚒
(@PL13Les) reported
from
Sutton at Hone, England
What is going on with the horrific intermittent WIFI connection in SM5 for the past week. Website says there is a problem BUT have to wait til Friday for an engineer. Abysmal performance @virginmedia
-
Alan Ferrari
(@ferrari1fer86) reported
from
Romford, England
@virginmedia is there an explanation of the intermittent evening issues affecting RM11 1DN for the last few weeks?
-
Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Once again, your status checker says there’s nothing wrong but I have just called the number provided and was told by an automated messaging say your engineers are working to resolve a very complex issue. This is the second time in less than a month.
-
Mr. Whizz
(@wysiwyg100) reported
from
Lambeth, England
@virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch
-
jordan lockey
(@LockeyJordan) reported
from
Sutton at Hone, England
@virginmedia I am not paying the bill until you fix your ****** internet plus your trying to scam us by raising our bill to £225 even though it's supposed to be £130 and we have never missed a payment
-
Matrim Red Hand
(@tripodmatt) reported
from
Islington, England
@virginmedia hello - I'm moving house and was told I'd receive something to post back your equipment. Nothing yet. I tried to call but was cut off. Any help?
-
Becky Kelly (Göllner)
(@BeckyKellyNews) reported
from
Hackney, England
@virginmedia He has tried this and every time it just reverts to an automated bot response that doesn’t accept/understand /respond to his request to cancel. I need another way. As it’s proving impossible and stressful
-
Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Not good enough! I would believe you if this was the first time it happened but I am not paying £53.75 a month for this awful service and unreliable service… not when there are plenty of providers offering more for less.
-
Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.
-
🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Many complaints have been raised and we have tried to leave the contract due to the complete lack of anything beneficial to actually fix our broadband. Of course I’m not having a a go at you but your customer service team is very bad. They don’t care about actually helping 👍🏾
-
jordan lockey
(@LockeyJordan) reported
from
Sutton at Hone, England
@virginmedia Your customer service is the worst I have seen
-
Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Yep, not good enough. What’s the issue? Why does it keep happening and what are you doing about it? And how are you compensating customers?
-
Robbie_Spice
(@RobbieSpice89) reported
from
Paddington, England
So after wasting a whole day waiting in for my @virginmedia box to be delievered when it was meant to, @YodelOnline has still got it sitting in there warehouse and after 2 webchat with the help desk I get told you get it when you get it…what a joke so atm have no internet fml
-
Katie Haisman
(@Katie3boys) reported
from
Eltham, England
@virginmedia shocking service with the internet
-
Catt Hurman
(@catt_hurman) reported
from
Bromley, England
@virginmedia have been passed to 4 different people across 4 hours and still waiting on a simple answer to my question. Why is it so hard to get some help?
-
Yessi Bello-Perez
(@yessibelloperez) reported
from
Ealing, England
@virginmedia Last time, our wifi was down for over a week. I spoke to an agent on the phone who was utterly useless. You never offer any solutions. I’m starting to think that the only way for you to take any action is if I cancel my DD.
-
royal 🌈
(@elthampalacegay) reported
from
London, England
Or #virginmedia wiping the Wi-Fi network name every other month on the 2G and 5G saaaaaaaaaake
-
Tony Patis-Stannard
(@tonyps1977) reported
from
Romford, England
@virginmedia your service is shocking and spent 40mins on the phone to be told you can’t connect my call and to try again, you have my contact details get in touch with me as I want to speak to someone about the service I’m not getting…
-
🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and ‘fix’ it again. It’s a shame because you guys really don’t care. Since June my internet has been on and off like this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Amy McNeice
(@AmySMcNeice) reported
@virginmedia TV has been down almost all day and now we only have a couple of channels. Not happy at all considering how much we pay every month.
-
tracey sinclair
(@snowfairy75) reported
@virginmedia assume we will be getting some kind of credit on next month's bill due to the outage that we've had since 11am on tv
-
rob todd
(@treborddot) reported
@virginmedia Have you lot never heard of having back up systems you can switch over too when issues like this happen or is common sense non existent there !!!!
-
Kevin Evans
(@asmallmind) reported
My 80 year old dad watches TV only via #virginmedia and has been affected throughout the day due to outage. However, guess what, he hasn't complained other than let me know, and I haven't been an absolute tit tweeting about it on here. Grow up folks, things like this happen.
-
Tessa Reed
(@Reed1998Tessa) reported
@virginmedia @AroosaBham You can't run tests as that is down too .
-
bave deam
(@Feeney83ad) reported
@virginmedia @Whats_UpWithU Such an embarrassment, no wonder folk go down the iptv route
-
wendy calthorpe
(@wendy_calthorpe) reported
@virginmedia No tv service in CT20. I can’t login to the website either for updates! How long is it likely to be down?
-
john barton
(@johnbar46017653) reported
@ladygutters @virginmedia My internet is down totally now along with all tv channels bar 1-4
-
Fang
(@RockOnDaddio) reported
@virginmedia Do you think they will have it working by 9pm because i would like to watch Alien autopsy at that time of the night. I am a big fan and have never missed an episode.
-
King Jobbie
(@kingjobbie) reported
Pay a fortune to @virginmedia mainly to watch the football. Put up with really poor wifi because download speeds on wired devices are good but thinking for a while I pay too much to tolerate this. If I can't watch the Celtic game on tv tonight I'll be binning them tomorrow