Virgin Media Outage Report in Beckenham, Greater London, England
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The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Southwark, Hackney, London, Croydon, City of London, Hammersmith, Paddington, Ashtead, Ilford, Islington, Newham, Camden Town, Waltham Forest, Wembley and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Southwark |
Wi-fi | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| City of London |
Wi-fi |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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ThatVince
(@ThatVinceS) reported
from
Wandsworth, England
@virginmedia I have just talked with your support team and it was a failure. In my personal opinion your returning router service is a * fraud. No worries at all, forget the router.
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Erik
(@seldnfoodie) reported
from
Camberwell, England
Another dose of terrible customer service from @virginmedia on hold for 25 minutes just to drop a service and negotiate a lower rate for the poor service they provide - another offshore call centre failure! #badservice
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Sammi T
(@Sammi__B) reported
from
Camden Town, England
@virginmedia virgin mobile customer in a travelodge who is advertising virgin WiFi- why do I need to pay for this when I am on your network- surely it should be a hotspot!!! 😡
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Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia my WiFi and tv down since 6.45am y’day won’t be fixed until Monday apparently, will I get a refund and will u pay for addition data on my phone as having to tether as needed to work this weekend! Select for txt updates not had one!!! Had to phone to find out Mon!!!
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Unlike your service, which never arrives!
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Monroe
(@MonroeJoe) reported
from
Kensington, England
@virginmedia Doesn’t say there’s any problems in the area, all connections are tight, power supply connected, but I’ve got all green lights on my router and no internet at all
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia can’t believe an engineer came to this morning to fix internet, by the afternoon it’s it’s not working, Indian call center have no empathy, lost for words
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Tony Wiseman
(@TDarkReaperW) reported
from
Romford, England
@virginmedia According to Varryl, who I stress was a very unhelpful individual, the wait time of around 50 mins has been an ongoing issue for about 2 weeks. My issue has not been resolved today.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia spent much of the last hour switching things off and on still no internet or television! What the F do we pay for!! Oh yeah Piss poor service and no answers!
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Anna Parry
(@anna_fran) reported
from
Bromley, England
Anyone know why the broadband is down on @virginmedia in the BR3 area. This is the 3rd time in less than a week. It’s starting to get very boring, not to mention inconvenient
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia You seem 2 4get I have full house Serv costs over a £100 which means betw. hours of 5.30am and 8pm I haven’t got the time to **** around for a week worth of questions taking 24hrs to get a response only to find it’s been ended by them as I didn’t answer in two hours! FFS
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SDM
(@StevenMcFarlan4) reported
from
Wandsworth, England
@virginmedia your app and customer service are absolutely dreadful. Been going round in circles with captcha for 20 minutes, the ‘forgot your password’ link doesn’t work, and nobody replies on the online chat!!! 🤬
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia The link only takes me to our messages nothing else, Normal service resumes!!! Every conversation with virgin is a mess and waste of time!
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Shame she couldn’t smash your terrible service
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Andrea Mitchell
(@AndiLDN50) reported
from
Romford, England
@virginmedia is anyone going to provide an update or response, the customer service is shocking absolutely ridiculous!!
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Yen Sanford
(@YenSanford) reported
from
Bexleyheath, England
I’m having issues with @virginmedia broadband. App states no know issues in the area, but there clearly is. This is 2nd time in two weeks. Looking for help or ideas to fix quickly. I have reset the tech. #SpeedTest 👎🏼 #ResetTheTech #SwitchOffAndBackOnAgain
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David O'Hanlon
(@calmspacecoach) reported
from
Camden Town, England
@virginmedia Yet again I get fobbed off. Complaints didn't respond. I had at least six conversations with your texting service and 789 and yet - nothing.
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ANT
(@pantsant) reported
from
Camden Town, England
@virginmedia Much like many people’s internet and tv service tonight!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@JasonHodge71 @virginmedia happened to me tried explain the issues I was had after a 45 min wait. He then kept talking over me when I called him about it he hung up. Seems par for the list of these Indian call centres. Have you noticed that you only get a UK based agent when you say your leaving
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Robert Paterson
(@Robbie_Paterson) reported
from
Lambeth, England
@virginmedia Seriously @virginmedia down again!!!!!! What an absolutely useless bunch you are!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bebe
(@BigIssueBebe) reported
@virginmedia Hi just a follow up to this, a new hub has been ordered as it looks like the one I have is faulty its a very old one the first hub you did I believe. Question I have is I got a email saying its a new contract but I don't want to have a new contract just want this issue sorting.
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Bryony Smith Wilson
(@bryonycw) reported
@virginmedia I raised as a complaint this morning and was on the phone to customer care who put me back through to installation team. What am I suppose to do??? You have now moved the installation date so what do I do about this in the mean time??
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Dave Pynor
(@DavePynor) reported
@virginmedia Hi there. I expect some form of compensation. As a result of the awful feed we couldn’t watch any of the undercard until Okoli. I didn’t pay for just the AJ fight. What is going to be done about that? Also, surely in the short term you should have just switched us to SD?!
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Mitch Baitey
(@mb8y) reported
@virginmedia I phoned up and got them to cancel services once the contract is ended, which has been apparently done, although outside the 30 day window (28th Jan). Just wanted written confirmation. Don't think that FAQ helps me.
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Sam Brown
(@sam_brown18) reported
@virginmedia Just been told after waiting for nearly 2 months for the phone that I’ve now got to cancel the order and re-order the phone. Absolute shambles @virginmedia I’ve never seen anything like it. Disgusting service.
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Kristian Ross
(@Kristian7Ross) reported
from
Morpeth, England
@virginmedia Hi, you’ve blocked my grandmothers sim for reasons unknown and now she requires a new one. She received a text to say it has been sent out but it’s never arrived. Can someone please look into this for me?
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Josh Reynolds
(@_josh_reynolds) reported
@virginmedia load of ****
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Sam Brown
(@sam_brown18) reported
@virginmedia Just been told after waiting for nearly 2 months for the phone that I’ve now got to cancel the order and re-order the phone. Absolute shambles @virginmedia I’ve never seen anything like it. Disgusting service.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@aka_Tony_Davies @virginmedia I wish I could say the same! I bet if I get the right person to fix the problem I would be raving too! 22 months on hundreds of pounds immobile data charges while being at home most of the year...
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G
(@graemeb8787) reported
@virginmedia fancy helping a staunch rangers fan like me out? I need help with renewing my contract before I leave as no one is helping