Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 02/09/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Hackney, Waltham Forest, Newham, Croydon, Barking, Ilford, City of Westminster, Hampstead, Harringay, Paddington, Wembley, Poplar, Welling and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomHackney E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • cpfctom99 Tom Curtis (@cpfctom99) reported from Sutton at Hone, England

    ******** is wrong with Virgin Media broadband?

  • themaxosiris Max Osiris (@themaxosiris) reported from Sutton at Hone, England

    @virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.

  • citigirly lisa sibley (@citigirly) reported from London, England

    @virginmedia hi intermittent broadband all morning now none at all and service status page not working? Se3 need ASAP as wfh

  • RaymondBarker4 raymond Barker (@RaymondBarker4) reported from Camberwell, England

    @virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?

  • YOGACTIVEYOGA YVETTE OBERTELLI (@YOGACTIVEYOGA) reported from Romford, England

    @virginmedia service is appealing in area 22 bo internet connection for 4 days out of 5 now: can't work from home. Been a customer for over a decade USING THE SAME ROUTER as the only thing you "upgrade" is your bills not your services ... very disappointing !

  • mariobucolo Mario Bucolo (@mariobucolo) reported from London, England

    @virginmedia down in se6 london? Can't access to your site even from the mobile

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia Ha, had to be sure because in past I've had responses about tube WiFi telling me to restart the router etc... It's pretty lame that I would need an app. I really can't see how that will help, as you can't surely expect all of London to download your app just to use tube WiFi?

  • ako_essex The Gaffa🔌 (@ako_essex) reported from London, England

    Virgin media is absolutely awful in every aspect

  • Grahamthecabbie Graham Long (@Grahamthecabbie) reported from Romford, England

    @virginmedia your WiFi is down. Any reason for this please?

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia So, I've booked an engineer for this but it doesn't make sense to have 2 appointments on different days to sort out 2 issues. Any chance engineer can be told to fix both problems on the same day?

  • bloomthecat Bloom The Cat (@bloomthecat) reported from Hackney, England

    Thank you @virginmedia . Not only have I wasted 5 hours over the last 2 days trying to get thru to VM about a technical issue. I also have to endure Justin Bieber songs ,while waiting for someone to pick up - adding insult to injury...and still I wait ! #poorservice

  • Jenoir77 Jen Hayward (@Jenoir77) reported from Croydon, England

    @virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.

  • damawa42 Daniel W (@damawa42) reported from Camden Town, England

    @virginmedia What app? I'm talking about tube WiFi. I've never needed an app for that before.... And I shouldn't need an app... I'm talking about the sign in page. In the past I only had to put my username and password in once in a while; now it's EVERY station.

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I've switch it off and on a few times yesterday and today but still not working. Wire connections all ok.

  • SeifAbdelSalam SZA’s Pommel Horse (@SeifAbdelSalam) reported from Hackney, England

    Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess

  • ivang21022 Ivan Georgiev ♠️ (@ivang21022) reported from Lambeth, England

    @virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?

  • Ishaniem ℐ𝓈𝒽𝒶𝓃𝒾ℯ (@Ishaniem) reported from Ilford, England

    @virginmedia I have an engineer booked to look at a separate cable problem on Friday. Can this appointment be brought asap so they can fix the WiFi connection at the same time please?

  • DazzlingHamster Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported from Merton, England

    @virginmedia paid to watch the @AVFCOfficial Vs Leicester game On Demand and it’s not working and your call centre is closed, please respond to this as I am extremely unhappy with the service and you stealing £14.95from me.

  • EntertainerJoel JoelTheEntertainer (@EntertainerJoel) reported from Redhill, England

    @virginmedia Hi Good Morning I had an look on my virgin media website to see if there is an fault in my area and apparently there’s an fault? I would like to see if there’s an problem? I tried switching on and off again on the internet thing.

  • RumblesOfSteel Dr David Hardman (@RumblesOfSteel) reported from Stratford, England

    @virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulJewell96 Paul Jewell (@PaulJewell96) reported

    @virginmedia Send a technician to my house to fix the internet like I’ve been asking for 4 weeks would be great thanks

  • babymable Jen (@babymable) reported

    @Catrabbit75 @virginmedia I got a message back at 9:45pm last night from them on Whatsapp & told them I wanted to cancel but may be willing to stay if they could lower my bill. The guy said that he could keep me on the same package I have now and it would be £100

  • Alex11427453 Alex (@Alex11427453) reported

    @virginmedia been on hold for hour trying to speak to someone…shocking!! Web chat tells me to ring you, website not working. Reach out I need to arrange a call with someone Immediately

  • BostonElanor Elanor Boston ♋️ (@BostonElanor) reported

    @virginmedia Yes, well, mum has informed me it’s just happened again, at 48 mins in, not good enough service, I suspect it is because she has informed you she wishes to switch 😡

  • Tee_Kenney Tanesha Arazu (@Tee_Kenney) reported

    @virginmedia I shall be cancelling my direct debit as I'm sure someone will magically be available to speak to me then. @Ofcom should investigate this as it seems loads of others are having the exact same issues when it comes to cancellations.

  • Topicaltim Tim Hall (@Topicaltim) reported

    @virginmedia Well that's nice of the community, although I'd quite like it if the company which takes a lot of money off me every month* provided more traditional ways to resolve problems, such as answering the phone. *for how much longer that happens is open to question.

  • mikeybhoy01 DMikeyD (@mikeybhoy01) reported

    @virginmedia Yes I've done that twice now, both times been offered deals that have not taken effect. I now have a contract at a much higher price and this will need cancelled asap unless someone can fix this. Can I message you privately to share my details and you can look into it?

  • martine0574 Martine (@martine0574) reported

    @virginmedia Like I said yesterday. I spent 3 hours yesterday trying to get through and after every hour of holding was cut off. I need to cancel my account and would like it to be done. I don’t have time to keep calling and waiting and nobody replies to the texts

  • WorldKingKanji World King Kanji ⚜️ (@WorldKingKanji) reported

    @virginmedia is the internet down in Birmingham, B14 area? Our internet has gone off and I’m working from home!

  • mysticmeg_xo Megan Jean (@mysticmeg_xo) reported

    @virginmedia Please can you give me a link or instructions on how to cancel online. I do not have time to sit waiting on the phone for almost an hour after already being cut off by your advisors the first time I called