Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 11/30/2025 20:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, London, Paddington, Redhill, City of London, Waltham Forest, Hammersmith, Bromley, Southwark, Croydon, Hampstead, City of Westminster, Newham and Bexleyheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomIlford Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomPaddington E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia Well - what a surprise. No contact after 48hrs which I believe is part of your resolution criteria. Don’t know how else I can move a complaint through this process when I am ignored!!! A court letter will no doubt wake someone up there 😊👏👏🤭

  • dhall1ootball Darren Hall (@dhall1ootball) reported from Biggin Hill, England

    @virginmedia @macsean14 Are you actually for real, hes told you about his lengthy problems and how long he’s been on the phone to get through and you pass him off with another dial up so he can ‘waste’ more of his family time to call you numpties back #shockingcustomerservice #watchdog #virginmedia

  • Flissej Fliss James (@Flissej) reported from London, England

    @virginmedia please can you provide me with a number or link to web chat so I can change my broadband package. The website links just keep leading to ‘help pages’.

  • MrPJFleming Paul Fleming (@MrPJFleming) reported from Hackney, England

    Truly @virginmedia must have the worst customer service. Still hassling me for something they came in person to collect yesterday! #seriouslyhopeless #canttrustaword

  • Mandyped1007 Mandy (@Mandyped1007) reported from Bromley, England

    @virginmedia my parents are still awaiting a password so they can call to cancel something your rude representative forced them in to!

  • gorgeousuk anne hill (@gorgeousuk) reported from London, England

    @virginmedia another tweet to let you know how crap your service is...again. I’ve just joined up to virgin media store to purchase a film and it’s taken me nearly an hour to do all this-your keypad for signing is is prehistoric and sloooooooooowwwww

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    @virginmedia Your telephone service claimed it was a general outage in my postcode between 2am and 2pm. I was up at 5am to take a call. I couldn’t take that call bcos I didn’t have a working tv/phone/broadband connection. No warning. No explanation.

  • mackenziedarcy Michael harrison (@mackenziedarcy) reported from Stratford, England

    @virginmedia The finer details are you are putting my £4.13 bill up by £9 with 2 years left of my contract, disgusting customer service

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia another problem with internet again, can’t watch Netflix on a Saturday night, this is not good, never get virgin media, absolute rubbish

  • jonnytbonewils Jonny (@jonnytbonewils) reported from Camberwell, England

    @virginmedia enough is enough. Broadband in the Nunhead/ Peckham are has been useless for nigh on@a year. We were promised big improvements in Sept that never came. We now re-boot 2 to 3 times a day. Had enough of your suggestions that never work. Please arrange an engineer ASAP

  • istvanski istvanski (@istvanski) reported from Sutton at Hone, England

    .@virginmedia So the day after giving feedback regarding a technical visit I find that the password given to me for the replaced router is suddenly no longer valid. Left without expensive WiFi & still paying for it. Your ‘service’ is a total joke.

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Dear @virginmedia. Broadband in SE15 3BS is still down. I cannot work. Please let me know where I can send the invoice for a day’s lost work. At current rates you owe me approx £250

  • walshi01 Declan (@walshi01) reported from Ealing, England

    @virginmedia I have completed your online form to extend this complaint before I apply to SCC. Let’s hope we hear from Virgin today. If not, I have tried and wouldn’t be surprised if I am not contacted because my account is closed as of Nov 18.

  • caillea marty bogert (@caillea) reported from Hackney, England

    @virginmedia router says access denied for internet connection and I’m without broadband service.

  • Sergios_13 Sergio (@Sergios_13) reported from Paddington, England

    @virginmedia Hi, thanks for your reply. We keep having the same problems with connection over and over. For the last months, I have called at least 3-4 times / the calls are charged. I expected from your side to offer services to inspect the connection and router. Thank you

  • ali1m The Only Way Is Sussex (@ali1m) reported from Redhill, England

    @virginmedia No, it’s showing No Known Issues

  • sheena_woodward Sheena Woodward (@sheena_woodward) reported from Sutton at Hone, England

    @virginmedia No can't get through I owe you money I have wrong contract. You have broken data protection rules and my credit score could be affected.

  • peter_boxer Peter Boxer (@peter_boxer) reported from Bromley, England

    @virginmedia Yes. And no one asked. I have given my notice. My account is in credit. Was there a reason to stop my service with no email or text. And frankly no reason to seek to shift blame. Poor #CustomerService #fail

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet in IG2 area gone again, it’s like blinking of the eyes, keep going off for a few seconds and them back on, so browsing is ok, but streaming a nightmare, please help

  • Shiiirl_xx1 Natalie Warby (@Shiiirl_xx1) reported from Romford, England

    @virginmedia so this eve I get an email from you thanking me for updating to include sky sports. 1st I heard about it! Then comes to light that my child has unknowingly hit a “subscribe” button on set top box.Apalled at the rude c/s staff who cut me off!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Meeky78 Alan meechan (@Meeky78) reported

    @Krisjohnson1989 @virginmedia Having the same issue for about an hour now as well

  • Krisjohnson1989 Kris Johnson (@Krisjohnson1989) reported

    @virginmedia No sadly. Looks like it's a wider problem as lots of other people have issues. Think needs reporting ASAP please

  • RobertWhitlow Robert I Whitlow (@RobertWhitlow) reported

    @virginmedia can you please check my service status (WA4 6PY), the online tool and account login are both not working and I have no TV signal.

  • MattHugheslives Matthew Hughes (@MattHugheslives) reported

    @Mama_Kirst @virginmedia Agreed, the wifi is terrible. Can't get sky (as there is too many "copper cables" causing interference in my house.

  • DUCKmagstoke DUCK MAGAZINE (@DUCKmagstoke) reported

    Anyone in SOT having problems with VirginMedia Internet or TV?

  • Liana71771721 Liana (@Liana71771721) reported

    @virginmedia what’s going on with your mobile service?! I’ve put up with shocking broadband service for months and now I can’t text, call or use data!! Stop “upgrading” everything and start fixing!!

  • nick17919133 nick (@nick17919133) reported

    When you swap your service provider and join @virginmedia for £79 a month and don't get to watch the TV channels cause they never work but @virginmedia don't help but still take your money

  • sarah70802354 sarah (@sarah70802354) reported

    @virginmedia Ok so that more or less said I don’t have enough signal@in the rooms I was in and had to order a booster at an extra £5 a month!!!!

  • oneurope_esc OnEurope (@oneurope_esc) reported

    @virginmedia hi. It seems that we’re having the V53 issue in ST5. I tried to reboot the box and check the system status on line but that’s down too. Help?

  • uknewfie Linda Curran (@uknewfie) reported

    @virginmedia can you advise of any issues in the WA5 area of Warrington please. TV keeps going off every 5 mins with error code V53. Have tried to visit service status site but that appears to be down at moment as well. Broadband and phone are fine.