Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Croydon, City of Westminster, City of London, Southwark, Bromley, Mitcham, Purley, Orpington, and Carshalton.

City	Problem Type	Report Time
Poplar	Internet	2 hours ago
Croydon	Internet	4 hours ago
Croydon	Internet	8 hours ago
Croydon	Internet	9 hours ago
Croydon	Internet	15 hours ago
Croydon	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Philip 🦅 (@Phil_Swallow) reported 5 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Catt Hurman (@catt_hurman) reported 5 minutes ago from Bromley, England

  @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 8 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Declan Higgins ☘ (@declan1968) reported 13 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Joana (@JoanaLoGomes) reported 15 minutes ago from Merton, England

  Hey @virginmedia. Any chance the Broadband issue is getting fixed soon in SW17? I’m working from home tomorrow, so this is a bummer really!

• 
  Andee Byford (@BobCratchitt) reported 17 minutes ago from City of London, England

  @virginmedia Well I guess as it went down Wednesday afternoon and if all goes well back up tomorrow we will automatically qualify.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 18 minutes ago from Merton, England

  @virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and ‘fix’ it again. It’s a shame because you guys really don’t care. Since June my internet has been on and off like this

• 
  A voice only (@Avoiceonly2) reported 23 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Marta (@itsmartamoya) reported 28 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  mark (@PieFaceMark) reported 30 minutes ago from Poplar, England

  Absolute nightmare with @virginmedia arranging new package. Since agreeing package deal yesterday I've received FOUR different emails telling me I'm gonna be paying four different amounts, all higher than what was agreed. Absolutely terrible customer service and real headache

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 38 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 39 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

• 
  Baz, Wacky worm! (@mobiusb2) reported 44 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Declan Higgins ☘ (@declan1968) reported 45 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Alex (@ameehan71) reported 45 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  A voice only (@Avoiceonly2) reported 45 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Jane Common (@JaneCommon) reported 48 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 50 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Mrs R (@KateRenton) reported 52 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  Tim Hyson (@timhyson) reported 58 minutes ago from Bromley, England

  @virginmedia 20 hours of being passed around your customer ‘care’ teams and no progress. And yet I doubt this is even close to a record.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jags Arthurson (@JagsArthurson) reported 38 seconds ago

  @virginmedia You would love to help me, but you can't. Your response will be, "I'm afraid I can only apologise, sir, but that's the way it is. Take it or leave it."

• 
  Ken Quinn (@Quinny1808) reported 1 minute ago

  @trapdoor456 @virginmedia I have had You Fibre for 2 1/2 years and had no issues

• 
  Maureen (@lifeisnuts123) reported 7 minutes ago

  @trapdoor456 @virginmedia Been with 4 providers so far inc Virgin and all been terrible when it comes to sorting problems. Pot luck I think. Can't wait to get away from the one I'm with now when the contract runs out.

• 
  Max (@MFoster95) reported 7 minutes ago

  Change your supplier, insurance or utility, every time, go through QuidCo/ TopCashback You get whatever new customer prices and get the cashback. Got £45 back for my car insurance and £35 for a new credit card this year alone… £90 back on Virgin Media Broadband last year too

• 
  lyndsey buchanan (@lyndzb1990) reported 12 minutes ago

  @virginmedia why is it so difficult to speak to customer service? Chat isn’t replaying and I’ve been hung up on and ignored twice. I have a complaint but I suppose if you ignore me you don’t have to deal with it 👌

• 
  matt (@sirtrevsheader) reported 15 minutes ago

  I was told I would get £40 credit on my account for poor service but it had not been taken away from my bill,instead ypu have stated that I owe £40 from last month instead. Lying again. @virginmedia

• 
  Ali Dalton (@alidalton) reported 16 minutes ago

  In 2017 I was the first designer at a UK fintech startup now valued at $100m+, with 500+ employees across 60 countries. It was just me, two founders, and two others in a room in London. The work wasn't a redesign. It was branding and the early flows for a payments platform. Nobody in that room called it design strategy. It was five people deciding how the product should work before there was a product. Then I spent almost a decade in the corporate world. Citibank, Mercedes, NatWest, Virgin Media. Products used by 50M+ people. £11M NPV on one project. That world taught me systems thinking, rigour, how to make a decision that survives fifteen stakeholders and a compliance review. It also taught me that six months to ship a signup flow is not a law of physics. It's a byproduct of the org chart. Most funded founders assume those two things come as a package. That if you want big company craft you have to accept big company timelines. You don't. The thinking travels. The process doesn't have to. I didn't leave because the work was bad. It was the best training I could have asked for. I left because I wanted the room of five again. Take everything those companies taught me and run it my way. No six week kickoff. No deck to justify a deck. A way founders can actually work with. So I started my studio last year. 5+ projects since across Fintech, publishing, agri-tech, and two founders launching their brands from zero. It's graft. But it's my graft now. If you're funded, building, and the product works but the numbers don't - that's the exact problem I spend my days on.

• 
  Debbie Rudd (@DebbieJRudd) reported 17 minutes ago

  @Jennababes @virginmedia My phone contract was wth 02 then obv merged with Virgin and the customer service is crap! I can’t even get on my account to see usage etc. The man in 02 said we know it’s an issue, I can look and tell you your usage, no, sort your ******* website out so I can see it myself 😡

• 
  fran (@Jolilfred) reported 19 minutes ago

  @LapChallenge The commentators are the worst I’ve ever heard, just talk waffle. Also see more of them than the actual sports. Where’s the options to watch different events? I thought it was an option but doesn’t work for me at all on virgin media annoying af

• 
  Karl Dyer (@KarlDyer15) reported 21 minutes ago

  @virginmedia maybe have the thickest staff known to man, my dad has issues from there end accessing his emails. They can send a complaint acknowledgment to his email he can’t access. May as well say you can’t be arsed to do your jobs! #clowns