Virgin Media Outage Report in Beckenham, Greater London, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Hammersmith, Croydon, City of Westminster, Newham, London, Wandsworth, Southwark, Dagenham, Orpington, Poplar, Ilford, City of London, Hackney, Ashtead, and Wembley.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Croydon	Internet	2 hours ago
City of Westminster	Wi-fi	3 hours ago
Hammersmith	Internet	3 hours ago
Newham	Internet	3 hours ago
London	Internet	4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Martin Donovan ⚒⚒ 🇬🇧🇬🇧 (@303marty) reported 2 minutes ago from Romford, England

  @virginmedia Another nuisance call from Virgin overseas..Disgraceful...telling me I was going to get the Boxing channel as I was a valued customer all for another an extra £8 a month..You have had one warning do something about it or I will report you.........

• 
  James Meredith (@Jamesmeredith) reported 3 minutes ago from Camberwell, England

  @CommunityFibre @virginmedia #broadband #internet I cancelled Virgin Media broadband in January due to poor customer service and very poor upload speed. Community Fibre are an amazing company! Speeds upload & down 150meg half the price of Virgin. Cust Serv outstanding!! CF!👍🏻👍🏻👍🏻

• 
  Elizabeth Silva (@faysasilva) reported 8 minutes ago from Kensington, England

  @virginmedia I have not internet in my flat in EC1V9ET since Monday. No explanation no comment and after calling the Customer Service team every day for an update today I was told that I should not be working from home if I’m not a business.! So that’s just 👍 great. That’s why 1

• 
  Maya (@Purp_Amethyst) reported 8 minutes ago from Camden Town, England

  @virginmedia guys my internet is not working ?

• 
  Elizabeth Silva (@faysasilva) reported 10 minutes ago from Islington, England

  @virginmedia can you tell me why my internet connection is gone from the outside of my house? You have left me 3 days without internet for 3 days with no explanation and now when I call your customer service you tell me n a recorded message an engineer is coming and when I call

• 
  Elizabeth Silva (@faysasilva) reported 11 minutes ago from Islington, England

  @virginmedia That might be the case for others but In Our estate we have been instructed by the engineers to call virgin for an internal switching of service as the new connections are live . The main point is I’m without service I can’t work, no TV no phone and will be until Monday according

• 
  Om3gaPh0enix (@Om3gaPh0enix) reported 11 minutes ago from Whyteleafe, England

  @virginmedia Your website said that by 23:30pm last night the issues would be sorted it is now 10:45am the next day and it's still not sorted why am I paying for a terrible service??

• 
  Sheetal (@Sheetal_15) reported 21 minutes ago from Camden Town, England

  @virginmedia any chance you could actually have an engineer call the time they said they would? Just moved to a new home and your service has been atrocious so far.

• 
  Om3gaPh0enix (@Om3gaPh0enix) reported 22 minutes ago from Whyteleafe, England

  @virginmedia AN ESTIMATED FIX TIME OF 11:30PM ARE YOU KIDDING ME!!! AND YET YOU'LL STILL GOING TO BE CHARGING ME EVEN WHEN I HAVE NO SERVICE

• 
  Kim Weston (@kimweston90) reported 31 minutes ago from Bromley, England

  @virginmedia don’t appreciate being hung up on by your despatch team. I’m aware of an issue today in the SE20 area, however I have had issues with my connection for the last week - could you please help since your call centre won’t?

• 
  Bhavini Shah (@BhaviniShah) reported 32 minutes ago from Bexleyheath, England

  @virginmedia Thanks - it's actually a poor customer service complaint. I'll send a text. Thanks

• 
  The Honourable Jack Bremer, Laird of Loch Borralan (@jackbremer) reported 37 minutes ago from Wandsworth, England

  @virginmedia All, got builders in, need to talk to someone The point I was making was your app is bad

• 
  Villain in Tinseltown? (@GoodbyeCook) reported 40 minutes ago from Hackney, England

  @virginmedia What the hell id going on.Yesterday and today mornings no service at all. Crap.

• 
  Gary Ekins (@garyekins) reported 46 minutes ago from Epsom and Ewell District, England

  @virginmedia Out of nowhere service stops. Everything is plugged in correctly. Restart. Nothing works. Give it a few hours and miraculously starts working again. About once a week now.

• 
  John Boxall (@jdboxall) reported 46 minutes ago from Merton, England

  Hey @virginmedia your website says no problems with Broadband in SW19 - been dropping out all morning and your own diagnostic tool says: There's a network issue which maybe affecting your broadband service. Please advise when you will fix it and update your mendacious website.

• 
  MOMO (@ImaginaryCard) reported 48 minutes ago from Hammersmith, England

  @virginmedia How's that gonna fix my problem? Twice in 2 weeks I've had no service. Can I cancel my contract if I'm in the 1st month?

• 
  Om3gaPh0enix (@Om3gaPh0enix) reported 50 minutes ago from Whyteleafe, England

  @virginmedia for something that's costing me a lot of money your service really is sub par at best! #virginmediadown

• 
  Laura Greenaway (@LauraGreenawa12) reported 52 minutes ago from Merton, England

  @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

• 
  John Paul Goddard (@JP_Goddard) reported 56 minutes ago from Bexleyheath, England

  @virginmedia what a joke! Tale of two cities. One advisor couldn’t be more helpful when I rang up with a complaint - I even ended up adding to my package. One was rude, patronising and obnoxious. I get a 14 day cool off might just cancel it. Fuming 😡😡😡

• 
  Deborah Barnard (@pantolady) reported 57 minutes ago from Bexleyheath, England

  @JulieBoon @kimbochambers I think it was a Sky problem. Ours was fine on virgin media x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Wilson 🇺🇦 (@NeilWilzon) reported 2 minutes ago

  @virginmedia is there anyone at virgin that can actually help

• 
  Ginge (@GingerGamerGuy_) reported 6 minutes ago

  @virginmedia They are working just very intermittent and keeps dropping out every so often, It's a guessing game if it'll run smoothly or not and without fail every half hour or more it'll drop again quickly and come back on

• 
  Caz Cronin (@CazCronin) reported 7 minutes ago

  @virginmedia hello. I have had to call up twice now to fix billing issues and today a figure was taken from from my account which is higher than was promised. Been can this be fixed?

• 
  twitch.tv/R3PUL5E 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@R3PUL5E) reported 7 minutes ago

  Not so long ago @VirginMedia use to brag about being the most reliable internet service provider... Over the last month of so this is becoming more and more untrue. Intermittent connection issues are becoming the norm! Your troubleshoot process insists there is no prob... lies!

• 
  twitch.tv/R3PUL5E 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@R3PUL5E) reported 8 minutes ago

  @crottstuff @virginmedia Yea seen it this AM, they are getting worse. I seen their response to you also, basically fobbing you off with their dysfunctional complaints section of the website. I'd follow their complaints process and complain then go to @Ofcom. Prices going up, customer service all time low

• 
  J // Леро (@Lerolege_) reported 8 minutes ago

  @virginmedia beg you sort your service out, it's actually down more than it's running

• 
  Karen Willows (@Kaz0666) reported 13 minutes ago

  Why should I have to switch from virgin media fastest broadband to my prone data to get a signal in my own house. @virginmedia

• 
  Francisco Soler (Jr) (@jrseloto) reported 14 minutes ago

  @JKArgick I’ve been having this issue for 27 days… good luck! SW8 area @virginmedia is a total joke

• 
  Leonara (@Leonara99550659) reported 16 minutes ago

  @virginmedia Broadband down again. Please don’t go with these people they are useless and don’t reply to emails for up to a month. Sort yourselves out.

• 
  ThatMisterJ🃏 🏳️‍🌈 (@thatmisterj) reported 17 minutes ago

  Another day and even more Internet issues with @virginmedia. I've been awake half an hour and I've already had the internet drop out 6 times. That's over a week of issues now and jts starting to cost me money at this point. So I'll be paying them less for my bill this month.