Virgin Media Outage Report in Beckenham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Hackney, Hammersmith, Tower Hamlets, Waltham Forest, Paddington, Romford, Southwark, Bromley, Wembley, Hampstead, City of Westminster, Harringay and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
-
Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia It doesn't work , now I have lost home phone service
-
Mike Reddington
(@mikereddington) reported
from
Bromley, England
@virginmedia I currently have a SIM only deal with O2 and M200 Fibre broadband with VM. I’d like to cancel both and switch to your Fibre Broadband Volt package (M350 + 10GB SIM) for £11.50 extra per month. How should I go about doing this?
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia And before you asked me to ask someone else to make the phone call; I live alone so no I can’t get someone to help make the phone call!
-
Looney
(@LonesomeJay) reported
from
Dartford, England
@virginmedia, when I call to terminate, and I'm informed that I could have been paying 26 quid a month less for the same package, the knowledge that my current rate is a con makes me less likely to stay
-
david
(@kentsoc) reported
from
Biggin Hill, England
@virginmedia I keep getting this message when I try and sign into my Virgin Media Account…. “This service can only be accessed by the primary account holder”. I am the primary account holder.
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia Pls don’t take this personally but honestly it should be in your policy that customers reps should read treads before relying!! I’ve mentioned before - I’m deaf! I CANNOT make phone calls! That’s why that stupid BOT robot is demeaning and frustrating for ppl with limitations!
-
J Calvert & A Bates
(@JulieAdamFilms) reported
from
Camberwell, England
@virginmedia what’s going on? Broadband is still down for 2nd day (!!) but you’re website saying fault corrected in our area which is obvs not correct.
-
凱蒂
(@ItsKatieC0mpt0n) reported
from
Epsom and Ewell District, England
@virginmedia 3 weeks after you drill through my pipe & send cowboy plumbers out I still haven’t heard anything! I filled a complaint 2 weeks ago and no response. If you think I am paying my bill this month you can jog on. Absolute terrible customer service
-
Mark O'Brien
(@markandall) reported
from
London, England
@virginmedia 4.45 on Saturday evening you text me to move my install from Monday 9am to some day in 3 weeks time .. And now no one available to help?
-
Athaina
(@CharrLady_) reported
from
Sutton at Hone, England
@virginmedia We've been told it's down to a power outage, so area fault.
-
Robert Wright
(@RKWinvisibleman) reported
from
Lambeth, England
We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?
-
Mal
(@hill_mal) reported
from
Bromley, England
@virginmedia so my broadband has been intermittent all afternoon and now it has gone down again…. This is happening all the time! Why do we pay for a service which is constantly under par?!
-
Mrs R
(@KateRenton) reported
from
Merton, England
@virginmedia why is the connection for Wi-fi so bad in the #Mertonarea at the moment. Seems we are paying for a non service again.
-
Dee_dee03616
(@Dee03616) reported
from
Croydon, England
@virginmedia I seem to be having very slow connection?
-
Timbo
(@timlardner) reported
from
Camden Town, England
@virginmedia your wifi has been broken at Elephant & Castle tube station for more than 2 weeks. Maybe get someone to look into it?
-
Kay Bak
(@kaybaka) reported
from
Camberwell, England
@virginmedia I have NO INTERNET NOW FOR OVER 36hrs!!! VM you’ve been promising to sort it!!! What a freaking useless network provider!! It’s a joke! I’m sure your competitors are laughing right now!
-
julie atkinson #ForeverEuropean #Rejoin💙 #FBPA
(@skatinggirl1) reported
from
Bromley, England
@virginmedia Just wondering why we pay you for a substandard service - signal constantly drops out making anything on Netflix etc unwatchable.A joke in the worst possible taste.
-
Scott Brindley
(@scottyboy1973) reported
from
Ilford, England
@virginmedia Broadband down in multiple homes on my street. I was told by your support you don't monitor your endpoints? Shocking if true!
-
Jen Daly
(@jgraha14) reported
from
Ealing, England
@virginmedia we had an outage yesterday that you advised was fixed at around 2pm, but it isn't! Your service status says there is no longer an issue, but we're only getting broadband for about 5 minutes every few hours so there's definitely a problem. How do we report this?
-
Ben Hollinsworth
(@benhollinsworth) reported
from
Ilford, England
@virginmedia internet outage two weeks in a row. What’s going on!?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Gemma Jarrett
(@gemmajarrett) reported
@virginmedia My internet's been going on and off for the past few days! Keeps saying there's an issue in the neighborhood this has been going on for a week now. Y'day my router was flashing green but there wasn't an issue (well I didn't have internet so there definitely was!)
-
Reece Wilson
(@ReeceWi3959223) reported
@virginmedia Why’s my internet down :(
-
Noshaba Sainsbury🕷️ Corruption is not Victimless
(@noshabashaukat) reported
@JamesTurner37 @virginmedia Mine goes down too. I get a feeling government are trying to monopolise one big company so they can monitor & spy on dissidents like you, me, others & lefty lawyers. Patel is doing it with her Pegasus software of which she has several copies including when she works from home.
-
Simon Moore
(@EroomSimon) reported
@JamesTurner37 @sackedseafarer @virginmedia Exactly. I can assure you the impossibility of terminating your contract and returning your kit without being charged extra is something to experienced. Never again.
-
Aneta #FBPE
(@MissDrivel) reported
@virginmedia Your broadband is down in IP1 right now. So annoying.
-
Mike
(@Timewastingfun) reported
@JamesTurner37 @virginmedia James, almost the same issues- they at least cancelled the technician by text. The real bugger is that I frequently have outages of 30 mins.... then on... then 30 mins... etc trying to get a technician booked with that is complex. I loathe this service.
-
Karrie H-R 🏳️🌈
(@KarrieH_R) reported
@virginmedia one of the worst companies I’ve ever dealt with. 1. Messed up my set up date. 2. Assured me my current house connections were ok and I didn’t need an engineer - they’re not. 3. Almost impossible to speak to customer service, repeatedly passed to another person… 1/2
-
Stormkeeper at Geeked Up & Played Up 🇺🇦
(@StormkeeperGU) reported
@Pixelmusement Monopolies or duopolies aren't fun to deal with... Mainly because they see no need to improve their service because they're the only option(s) available! Granted, Virgin Media are the only fibre cable operator nationally at present, but fibre over the phone lines are improving!
-
Badmanners
(@JohnRelen1) reported
@virginmedia The channels were on the virgin media bill,and for one I have never watched Netflix channel and I have always get prime video and all the channels are on my mobile phone so why are they on my virgin media bill and ofcom are investigating the Matter
-
Izzy Wildheart . Artist 🇪🇬
(@Izzywildheart) reported
@JamesTurner37 @virginmedia They really are worse than useless and not cheap either, plus , the customer service is atrocious