Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, City of Westminster, Ilford, Croydon, Romford, Wembley, Bexleyheath, Islington, Hackney, Sutton, Harringay, Southwark, Paddington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Wi-fi | |
| City of Westminster |
Internet | |
| Ilford |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Steve Day 🏳️🌈
(@pubby) reported
from
Epsom and Ewell District, England
Given how badly BT’s share price has fared over the last few years, this might not be too unrealistic. There doesn’t seem to be much money in fixed telecoms at the moment. We@could have a Network Rail of broadband. Except there is also the Virgin Media fibre network.
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davep
(@g_davep) reported
from
Croydon, England
@virginmedia #sw16 #broadband poor service can you confirm if you have resumed normal service the broadband is down since yesterday sw16 4sd
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia Yep it’s broken in my area. Might get a fix tonight. Perhaps
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!
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Rory Cellan-Jones
(@ruskin147) reported
from
Lambeth, England
Labour plan involves spending £20bn on rolling out a full fibre broadband network to all by 2020 - then providing free service to every home and business. But not clear where that leaves Virgin Media, TalkTalk etc
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Billie Ing
(@BillieIng) reported
from
Lambeth, England
@virginmedia Broadband fixed - but still can’t get into my account. I joined you in August and it’s still not resolved... have tried phone, Twitter, text, asked the engineer f2f - no one can help
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!
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liz mcdonnell
(@lizmcdonnell1) reported
from
Lambeth, England
@virginmedia are there problems in the Sw17 area
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
dear @virginmedia your internet connectivity is broken.
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
@virginmedia Well I am not being patient and will be taking my custom elsewhere. This is your issue outside of my house and I am not getting the service I am paying for so will look elsewhere for someone who can provide a proper service!
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brazen productions- jules hussey
(@brazenprods) reported
from
Camberwell, England
The first thing I have to do when I come home is time WiFi off on my phone cos @virginmedia is soooooo bad.
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Andy Howe
(@AndyHowe17) reported
from
Croydon, England
So @virginmedia have refused to get an engineer to me today to fix their problem outside my house, which has cut out my internet and TV services. I have not got many followers but if anyone can retweet this example of disgraceful service I would be grateful.
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Nicole Mezzasalma
(@Nica) reported
from
Croydon, England
@virginmedia And if the issue is more@complex than originally thought, I should be informed and not keep having to waste even more time chasing information from you. It’s really not good enough.
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@AyoCaesar Problem is that Sky have no control over it, because its actually owned by Openreach. They own the lines for all providers, apart from obviously Virgin Media.
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Eran Edry
(@EranE1980) reported
from
Camden Town, England
Hi @virginmedia . Since 5pm I've probably had a total of 3min of working internet in the flat - where I work. Full time. I'm aware there's an ongoing problem in the area (N19 5HY) but the fact is I have lost hours of work over this and I'm not happy. Awaiting your reply. Thanks
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@virginmedia We know of an issue in your area that results in loss of service [...] you may be eligible for bill credit if your service isn't restored within two full working days.” I don’t know about bill credit but I massively need to work from home today.
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Michael (Burt)
(@MichaeloooDavey) reported
from
Romford, England
@virginmedia hello, Internet is dropping out a lot down RM124EY Can you check what is happening please :) TY
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threestain
(@threestain) reported
from
Tooting Bec, England
@virginmedia sadly broken in sw17 too...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Worboys Writes
(@KayWorboys) reported
@beatieedney @virginmedia I’m hearing you. I’ve wasted HOURS on the phone - when I get put through I’m on hold for 45 mins listening to their **** tinny music - then they lie to me about porting my landline number. The online chat is a joke - they lie to and nothing gets done. Twitter team pointless.
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The Circle Planner
(@CirclePlanner) reported
@virginmedia my wifi is so bad I’m considering paying BT £39 for a month because it pops up on my screen every 90 seconds when your wifi drops out. Impossibly frustrating while WFH/homeschooling and it’s costing me £54 a month. Would LOVE to get it fixed😩
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Ross Rhodes
(@trrhodes) reported
@ShelaghFogarty Not a bank, but Virgin Media’s always the worst one for me. Find myself waiting a long time to ever start a conservation with them.
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Dinesh hirani
(@DinuHir) reported
@virginmedia Wot service
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Tweedle Dun Dee
(@LukeWorlock) reported
Has anyone actually been on the phone to virgin media sales team? My f*cking god I could have shot myself!! @virginmedia when I was that shocked of how bad his service was I asked him for his full name and he hung up on me! Wow! I just wanted to upgrade- was impossible to do so.
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The Circle Planner
(@CirclePlanner) reported
@virginmedia my wifi is so bad I’m considering paying @bt £39 for a month because it pops up on my screen every 90 seconds when your wifi drops out. Impossibly frustrating while WFH/homeschooling and it’s costing me £54 a month. Would LOVE to get it fixed😩
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Rico Suave
(@shahislam007) reported
@virginmedia Fact is you lot are scam artists and keep putting up your prices up for loyal customers. Can't get through to anyone and have had no call back from your customer service after i was told i would - THAT WAS 3 MONTHS AGO!!!
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Bart Glowacki
(@Bart_Glowacki) reported
@punkymoose @virginmedia Exactly! Well, the service I get from @SkyUK is much better. So thank you for making me switch..
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Paul Cawley
(@PaulCaw24287804) reported
@virginmedia since upgrading my package to the ultimate I have nothing but issues. The internet is terrible and slower, xbox keeps lagging tv freezes. No signal on my mobile. Terrible customer service been on hold over an hour. Extremely poor service Virgin.
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Marie B-M
(@LioubaBM) reported
@virginmedia Been on the phone to virgin media for 1 hour, through to 3 departments. never go through account service. Have been a customer for 4 days and i’m already done. I never received my account number for my broadband. #StayConnected l o l