Virgin Media Outage Report in Beckenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Beckenham come from postal codes BR3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hammersmith, Croydon, Newham, Hackney, Ealing, Poplar, Southwark, Ilford, City of London, Camden Town, City of Westminster, Bromley, Redhill and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
-
alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(
-
BarryDanser
(@BarryDanser) reported
from
Paddington, England
@virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it
-
The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)
-
G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem
-
alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(
-
bruttium
(@bruttium) reported
from
Merton, England
@virginmedia SMS service sucks. 30min of security checks, I get a "Thanks for the details. I apologize for the inconvenience as there is a speed issued in the services i will transfer you to our technical team.I am sorry for the inconvenience caused". Next operator "May I ask your full name"
-
glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia @matthewlovett What a poor way to attempt to help the issue - again terrible if not altogether non existent customer service.such a sad state of affairs that you should be one of the biggest players in this country in the commmuncations age - and yet such poor communication skills.
-
bruttium
(@bruttium) reported
from
Merton, England
@virginmedia Seriously, it's laughable. Operator asking for a picture of my hub because you don't have a log of the equipment you provided me. 51min in and the only 2 things we know: that you didn't update my name when I asked months ago; and the broadband is slow after the patch up from Dec.
-
G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia cheap labour in Bangalore = terrible customer service ..
-
bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I couldn't care less about the name issue. You're taking your payment anyway so this only becomes an issue for your security checks. I need a solution to my broadband, if you fix that you can write whatever you want as my name in the contract.
-
Janet Lamb
(@janlamb25) reported
from
Ilford, England
Just how difficult is it - no e mail address and just Sunderland as a postal address - virgin media , service is appalling #virginmedia
-
Hadi Taheri
(@persianuk2017) reported
from
City of London, England
@virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse
-
alan brown
(@alansbrown) reported
from
Hackney, England
@virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(
-
The Bends
(@benedictm) reported
from
Kensington, England
@JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄
-
Ssb316
(@ssb316) reported
from
London, England
@virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work
-
Sepe_71
(@71_sepe) reported
from
Bromley, England
@aberquine @virginmedia I get this with BT in SE London all the time. Terrible 4G service. These companies are really ***************!
-
Lloyd-A-Tron
(@chippers34) reported
from
Wandsworth, England
@virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.
-
G.Marshall Gleghorn
(@gary2323) reported
from
London, England
@virginmedia All working now but customer service has been a nightmare
-
Emma
(@Emma_Campaigner) reported
from
Lambeth, England
@virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue
-
bruttium
(@bruttium) reported
from
Merton, England
@virginmedia It was a change made with a deed poll and communicated months ago. If you "of course" have a log of the hub he couldn't find it. 59 minutes still no solution.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Phill Thornhill
(@PhillThornhill) reported
@virginmedia Seeing as you caused the problem and you are now the same company I would expect you to do something to resolve it. Your customer support line has been very little help.
-
Phill Thornhill
(@PhillThornhill) reported
@virginmedia So what is the point of this? I have put in a complaint via your website.
-
Richie #SaveNeighbours
(@RichieUK_TTV) reported
@chunk1066 I couldn’t reply to your message by virgin media - I rang them about my order and they are having “problems” with Yodel and everything is delayed for an unspecified amount of time
-
cameron douglas
(@CcdCameron) reported
@virginmedia Still a problem ! Yes I have done all on your help page How can I phone you if I dont have a signal
-
Bowzer Massive Wagons
(@bowzbass) reported
@virginmedia , your customer service is an absolute shambles. What kind of tin pot organisation are you running? No broadband for over 2 months and counting. You've cost me hundreds by cancelling appointments less than 12 hours before. #scam #virgin #broadband
-
james wales
(@swalesuk01) reported
@virginmedia Can you promise that if I was to call I won't get bombarded with trying to keep my package. As at the moment the service I am receiving is making me tempted to just cancel and go elsewhere
-
Jemima Puddle Duck
(@JemimaLLB) reported
@virginmedia Am I able to cancel my service via the text number?
-
Ant
(@AjBsuperstarR) reported
Hello @virginmedia I have to say that your customer service agents are really something! I’ve not had this poor level of service in a long time.
-
Mark Sumner
(@marksumner71) reported
@virginmedia Well without stating the obvious I would naturally like the problem fixed in a timely manner, this problem is almost a month old and we are no further forward
-
Gavin Piper
(@bagpipes16) reported
@virginmedia the service checker doesnt ever show anything up or are you talking about something else?