Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hammersmith, Hackney, London, Southwark, Romford, Ilford, City of London, Barking, City of Westminster, Croydon, Wembley, Bexleyheath, Islington, Sutton and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| Hackney |
Internet | |
| London |
TV | |
| Hammersmith |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia You are, as ever, not admitting any service issues. Have run your tests through the site and restarted my entire home network.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret
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James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia Just check area 22 for problems, please.
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steven ereira
(@EreiraS) reported
from
London, England
Virgin Media I would not recommend you to my worst enemy after being promised 8 times a manager will call me back within 1 hour disgraceful
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.
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Ricxrules
(@Ricxrules) reported
from
Wandsworth, England
@virginmedia Buyer be ware... virgin lies and also have selective memory .. can’t wait to end this contract ... will never buy from you even if you were the cheapest .... #badsupplier #london #unprofessional
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok but I will try the first link first. As I want to resolve this on a high authority this is bad customer service
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philip gibson
(@nisbig10) reported
from
Sutton at Hone, England
@virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy
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mrsbobie
(@lynners2) reported
from
Camden Town, England
@Campaignmag @aandeddb You can do anything @virginmedia except speak to a human at your customer support centre
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia All I want is someone as determined as you are in resolving the way I have been treated and the lack of service that I have not been provided with
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia No I do not have a reference this has been going on since June of this year it's disgraceful how I am being treated poor management poor service
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@Jennie_Dale @virginmedia I love good customer service 🤥 can't be as bad as @DirectLine_UK
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Leigh Van Bryan
(@LeighBryan) reported
from
Camden Town, England
@KadeKinase Ooh @virginmedia are the worst! I got the same email for watching a YouTube video
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Jill Stanford
(@JillStanford7) reported
from
Lambeth, England
@virginmedia The fee is to change my husbands name (which actually has wrong initials) to mine as I have always paid for it and dealt with it. You also want to close down account and start another with new direct debits!!
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steven ereira
(@EreiraS) reported
from
London, England
@virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Locksylady
(@Locksylady13) reported
@DUASANGELE Why is it so difficult to cancel your contract with @virginmedia when they are clearly not providing a reliable service. Are we paying for the name only 🤔
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Lilacpeaches
(@Lilacpeaches1) reported
@virginmedia Internet off in ST4 do you know of any problems in this area?
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mike girgis
(@mykeegee111) reported
@virginmedia I've called your support line repeatedly and I can't get anyone to tell me what the problem is. Installers have been twice to fit the equipment and both times told me they can't proceed as the street cabling isn't done.
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Joe Georgiou
(@GeorgiouJoe) reported
@virginmedia internet is down n16 london. Apparently you did some work around here recently and it’s not been right since. WFH today can you check it out for me?
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Babs 🐝⌛️🦋
(@BabsSheKing) reported
@virginmedia You haven't understood. By the time connection is restored, your service link says everything is fine. Which obviously it would be when service is back. When you're offline, what then? As it's an ongoing problem in my area and there's a recorded message, not since I reported it.
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Lawrence Needham
(@LozNeedham) reported
@virginmedia Finally got in touch with someone and they sent an engineer round who recommended I get the new booster (Pod). I rang customer service to arrange this and they wanted to charge me extra. I explained the situation and they finally agreed to send the Pod.
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Orla Kelly
(@OmcjKelly) reported
@virginmedia We had a broadband outage in the Clontarf area on Friday. Since then our TV service has been affected. Onto your Customer Service this afternoon who tried to run a fix, end result is still no TV but now the broadband has also been knocked off.
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Greg Brant
(@GregB) reported
@virginmedia It says no issues but there 100% is an issue. I have no internet access. TV seems ok
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Robin
(@rb776) reported
@virginmedia Hi. Having issues getting through via 'phone. I have a WiFi /new "internet phone" problem. Any chance of assistance please? Ty
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Jo
(@smileonice) reported
@GeekySteph @virginmedia Oh Steph that’s totally ****. I’m sorry :(