Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, Ilford, London, Croydon, Newham, Hammersmith, Wembley, Orpington, Waltham Forest, Southwark, Ealing, City of London, Paddington, Redhill and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Hackney |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
TV | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia I was promised a call back from an engineer within 4 hours over 6 hours ago and nothing has happened yet my broadband and tv is still not working?
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia What I want is all the orders cancelled and your engineer out here this week and put right what he did wrong because otherwise you will have serious issues with our property managers of our complex
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Neil Carter
(@Coq_Au_Ginge) reported
from
Ilford, England
@virginmedia Good afternoon. I’ve recently received some calls purportedly from Virginmedia saying that our internet isn’t working as it should and that they need to fix it. Are these calls legitimate please?
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Andy Hunt
(@_andyhunt) reported
from
Bromley, England
@virginmedia Hello, I pay a premium for your fastest line. The last few months the broadband has been cutting out, incredibly slow and I’ve lost work. Ive been a customer for nearly a decade but the last few months I feel ripped off. Will you offer a reimbursement?
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jordan
(@wharfyoung) reported
from
Poplar, England
When you spend 2 hours on the phone to @virginmedia about a complaint that’s taken them over a month to respond to and they pretend not to hear you and hang up the phone coincidentally when they close at 9pm. I’m going to lose my **** soon.
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✨Siany Sparkles 💙 ⭐️🏳️🌈💙💕
(@spencer_sian) reported
from
Bromley, England
@virginmedia wondering if there are significant issues in the BR7 area -Chislehurst
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Or need please an email where I can wrote to solve some problems. Absurd can't communicate
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Dr Lucy Webster
(@lucewebby) reported
from
Lambeth, England
@virginmedia Hi, our virgin media WiFi is down in SW4. Is there a local issue that’s being fixed?
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia I'm on the phone trying to cancel the order at this very moment, no doubt I will get blocked in doing so yet again or my call cut off again.
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia It was yesterday and I was hung up on 3 time yesterday by your staff, I reported problem on Tuesday and no one is bothering to call back when they say they will, twice now. I've requested 5 times that the order Is cancelled and get blocked everytime by your staff. I'm Furious
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Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
First time in a year that @virginmedia broadband is down. Amazing continual service through the pandemic. Still weird waking up to no WiFi!
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Richard Cooper
(@toonrich) reported
from
Ilford, England
@virginmedia at 14.40 I was promised a call within 4 hours from your technician. Still waiting... I’d like to go to sleep now but I’m worried I’ll miss his call. BTW it’s about your **** broadband #broadband #virginmediadown #virginmediarubbish
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Eva Collingwood
(@evac90) reported
from
Crayford, England
@virginmedia I need to order a booster ASAP! The ‘100MB’ WiFi i apparently have doesn’t even reach my office upstairs. No surprises when I go to order one online there’s a waiting list...how long am I likely to wait? Surely if all your customers need a booster, there’s an issue??
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia Please i need to have assistance on some Wi-Fi problem and in friend referral. Can't find in the help pages, need a human contact thanks
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Jamie Bolding-Howe🏳️🌈🇬🇧
(@Jamie_Howe75) reported
from
Stratford, England
@virginmedia I asked for it to be raised as a complaint but doubt it did get raised by the experience so far. I'm sick of talking about it, how about virgin actually gets of their *** and actually sort this out for once, and before you ask me to call virgin, forget it I've done enough already
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Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia With 20 devices connected to reinstall? What's? This is a solution? Wow thanks
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Nadine_TeamTimmons 💙
(@Nadine_MrsSpoon) reported
from
Croydon, England
@virginmedia mum and dad both have virgin mobiles. dad's has broken and needs repairs and mum needs an upgrade. with all high Street shops now being closed permanently what do they do?
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Abbi Mitchell 🔮
(@_abbimitchell) reported
from
Romford, England
@virginmedia our internet has been rubbish lately but today it’s completely down with no signs of life. Tried to check service on the website and your website says our post code isn’t valid?
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
@davebish @virginmedia Singularly the most sanctifying dynamic in my life over past year... endlessly broken zoom calls, or burning though mobile data... feeling your pain!
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Stephen
(@pennacksplace) reported
from
Camberwell, England
Holy **** @virginmedia sent me a refund for an error on a broadband account that was closed over 5 years ago 🙌
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MMT for Progressive Change
(@MMTLabour) reported
So @virginmedia have taken two weeks and still no repair to our phone line. Not sure what's happening but I'm fed up holding for hours using up my mobile minutes trying to get through to support. #notacceptable
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Lord Marc Corn of Sealand
(@marcsnappy) reported
Seeing as @virginmedia are ignoring me, you won’t be ignoring if I cancel the direct debit. Soon be on it then.
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_hayzey_
(@_hayzey_) reported
@virginmedia ****, it needs fixing everyday without fail
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Suz Atherton
(@suzatherton) reported
@virginmedia I have been on the phone for one hour now. Waiting to check what time engineer is scheduled to call. Can You help on #twitter please #virginmedia
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Marty Young
(@marty261185) reported
@virginmedia Been having trouble with your broadband now for days. Any chance of getting it sorted.
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Angelina Ballerina
(@TaylorJAngel1) reported
@virginmedia we have been on the phone for 2 hours to report faulty hardware. Can get through to a new service line line minutes though. You're crap
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helena
(@hdl_dl) reported
from
Kensington, England
@virginmedia Hi, I need assistance and I have not been able to contact the service
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Aaron_Toto
(@AaronTheobald1) reported
@IMinimann @virginmedia @nick_mohan ive had virgin here for 4 years and at my mums from when dial up first came out when i was around 7/8 (was NTL back then) no one issue in nearly 20 years, now two weeks solid nearly three
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thetruthhurts
(@thetrut48755743) reported
@virginmedia This is the second complaint about that same thing because obviously it wasn’t resolved the first time. It’s been a month. I’ve had to deal with the debt collection company myself, luckily for me they were very understanding
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Purple Frog
(@MiniPurpleFrog) reported
@virginmedia Wireless. It's the WiFi that the hub3 is really bad at. The range is awful. We didn't have these problems with Sky.