Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Poplar, City of London, Croydon, Southwark, City of Westminster, Orpington, Welling, Bromley, Mitcham, Beckenham, and Westminster Abbey.

City	Problem Type	Report Time
Poplar	Internet	51 minutes ago
City of London	Wi-fi	4 hours ago
Poplar	Total Blackout	10 hours ago
Croydon	Internet	15 hours ago
Southwark	Total Blackout	17 hours ago
City of Westminster	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 1 minute ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  Befitat50 (@befitat50) reported 2 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  Mrs R (@KateRenton) reported 2 minutes ago from Merton, England

  @Chelsea1504 @virginmedia That’s why we got rid of ALL providers, the customer service and costs were awful.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 2 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 5 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 6 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Keef Gibbs (@Keefidentity) reported 6 minutes ago from Merton, England

  @virginmedia Your service is pathetic. Been on “hold” since 10am this morning. Awful! I’m cancelling my account.

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 12 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Miss Toppin (@Miss_Toppin) reported 12 minutes ago from Croydon, England

  @virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.

• 
  Nick Tippett (@nicktippett) reported 16 minutes ago from Croydon, England

  @virginmedia Might I add that the last handler in pre install stated he was a 'senior' and he was incredibly rude, talking over me and trying to tell me what my problem was!

• 
  Khaled Miah (@Khaled_Miah1) reported 17 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Alex (@ameehan71) reported 23 minutes ago from Bromley, England

  @virginmedia @Jaym7t5 Mine has just gone down again, 16:35

• 
  Philip 🦅 (@Phil_Swallow) reported 27 minutes ago from Croydon, England

  @vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising

• 
  Befitat50 (@befitat50) reported 30 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Declan Higgins ☘ (@declan1968) reported 31 minutes ago from Southwark, England

  @virginmedia Oh yeah. Nothing that explains why it keeps happening though. Fix dates are usually meaningless. Feels like we're being rationed.

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 31 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Philip 🦅 (@Phil_Swallow) reported 52 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 52 minutes ago from Merton, England

  @virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and ‘fix’ it again. It’s a shame because you guys really don’t care. Since June my internet has been on and off like this

• 
  #AshTag (@Ashley_Rhysss) reported 55 minutes ago from Southwark, England

  The service from @virginmedia is utterly dreadful. Had Wi-Fi issues so they sent someone out to rectify. Worked for 2 days then the same issues started again. Not had working Wi-Fi for the last 3 weeks. If your thinking of going with them for tv / internet, go with someone else.

• 
  Richard Gendal Brown (@gendal) reported 57 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wirtz machine (@DavidVaughan5) reported 5 minutes ago

  @virginmedia My virgin media phone allows incoming calls but every time I phone out its showing as busy? I cant get through to speak to anyone to fix this?

• 
  John Priestley (@JohnPriestley70) reported 6 minutes ago

  @virginmedia I am trying to link. I can get as far as confirm transfer. After a few seconds I get an error message page saying something about expired, then it jumps to VM page with login. Could not get a screenshot of the error message, it disappeared that fast.

• 
  d_f1888 (@df1888) reported 11 minutes ago

  @virginmedia @LutzSchueler Shocking customer service from VM. Next step will be contacting the communications ombudsman

• 
  Bingerz (@Bingerz123) reported 12 minutes ago

  @OliverGMcManus @virginmedia Go on the open reach network my man. Essentially all providers use it except virgin meaning the competition is high for retaining customers. Usually aim for a 24 hour service visit from an open reach engineer. Virgin are the worst BB provider, period.

• 
  Danny (@danny_smuudger) reported 12 minutes ago

  @virginmedia Second time in three days broadband has gone down in the CM16 area at circa 10pm. Are you unplugging it to save a few shillings? Such a poor service

• 
  Sufyaan (@Scintilla_A7) reported 14 minutes ago

  @virginmedia internet been down since yesterday and you’re so incompetent that you can’t fix the WiFi until the 1st of June? This is ridiculous

• 
  Chidi Ebere (@okaibedi) reported 15 minutes ago

  Virgin media @virginmedia your network won’t let me enjoy the #UCLFinal. I have never been this terrified before!!!

• 
  Joy Harris (@bengalisgirl) reported 17 minutes ago

  @virginmedia Disgusting service down again tonight message on TV screen saying Network Out Of Range !

• 
  pedwards (@petepedwards) reported 18 minutes ago

  @OliverGMcManus @virginmedia They are on a separate network to most other providers so you can get a contract with someone like BT/Sky etc while Virgin dispute is sorted. Three also offer a 5g based home internet service that's dependent on mobile signal.

• 
  Chris Corney (@ChrisCorney1) reported 19 minutes ago

  @OliverGMcManus @katedodd3 @virginmedia It was a great day when I got these rip off merchants out of my life. If uou Google it you will see tgere are multiple mass complaints to Ofcom about obstacles they create to customers trying to switch away. Keep going and threaten a formal complaint.