Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 03/07/2026 13:20

March 07: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Ilford, Hammersmith, Croydon, Southwark, City of London, Newham, Poplar, Wembley, City of Westminster, Waltham Forest, Islington, Kingston upon Thames and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomCity of Westminster Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.

  • HarrisonsDeli Harrison's Deli (@HarrisonsDeli) reported from Ealing, England

    @virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!

  • Peachey_79 Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    @virginmedia Well you did she has proof but trying to get help is ridiculous. No new contact had been sent or signed. She has spent 2 days trying to sort it out. 5 hours on the phone each day, being passed around and having the phone put down on her.. #illegal #nohelp #badcustomerservice

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis

  • jaykayred jackie wilkin (@jaykayred) reported from Merton, England

    @virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.

  • JXMSZ JW (@JXMSZ) reported from Croydon, England

    Is everyone’s Virgin Media internet still not working?

  • jaykayred jackie wilkin (@jaykayred) reported from Merton, England

    @virginmedia If they could do that I’m sure they would have been able to fix it, so no.

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.

  • strutcakes Chris 🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.

  • LynetteSzeto Lynette Szeto-Martinez (@LynetteSzeto) reported from Islington, England

    @virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia I’ve been speaking to the team for a month I’d like my service to work now #ee were very helpful giving me £20 per month unlimited data add on so I can use a hotspot at home I will be expecting Virgin to reduce all my £60 per month bills by however much much I spend on extra data

  • IanBorrett ian (@IanBorrett) reported from Lambeth, England

    Still no TV or WiFi. @virginmedia are complete crap. Avoid at all costs.

  • SeetalRihal Seetal Rihal (@SeetalRihal) reported from Ilford, England

    at this point, Virgin Media should start paying ME to use their crappy Internet service

  • Tinalc69 Tina Clark (@Tinalc69) reported from London, England

    Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @Sam_Rigg1 @virginmedia Has Virgin been able to help? Their replies sound promising, but in my experience it is just diffusion and still stuck with an unreliable system

  • MirandaDobson Miranda Dobson (@MirandaDobson) reported from Camberwell, England

    @virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!

  • OllieToogood Ollie Toogood (@OllieToogood) reported from Islington, England

    @virginmedia Question: Why is your customer service so awful?

  • andyshem Andy Shemilt (@andyshem) reported from Eltham, England

    @virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?

  • Spinnofflondon Spinnofflondon (@Spinnofflondon) reported from Camden Town, England

    @virginmedia Maybe by the 25th ? Every time one thing gets fixed another issue is found apparently the area network is having problems , for a month

  • itsmeinleek Adam Dolphin (@itsmeinleek) reported from Redhill, England

    @virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • patrickseurre Patrick Seurre #FBPE (@patrickseurre) reported

    @virginmedia I don’t currently have any wired devices I can use. Not sure if it counts by I logged into my account and ran a test from there. No problems were found.

  • spursporn spursporn (@spursporn) reported

    @RefinedOneAngie @virginmedia @richardbranson They are also lying about the issues in South London being resolved ,they have not

  • AJCaledonia AllyJC (@AJCaledonia) reported

    @MBS1872 @virginmedia Sorry to hear that. We’ve had three outages today but all day is horrible. Hope you get it sorted.

  • Mattdinio Matt Jeal (@Mattdinio) reported

    @virginmedia I've been a customer for a month, the router should be new!

  • natsprat1 natalie weatherley (@natsprat1) reported

    @virgingalactic @virginmedia @richardbranson I hope and pray he has better service than I have from you.

  • ScottishHeaz Scottish Heather (@ScottishHeaz) reported

    @AJCaledonia @virginmedia In Overtown and ours is down since 1am this morning.

  • Mattdinio Matt Jeal (@Mattdinio) reported

    @virginmedia No. No fault reports were showing online earlier, or in my tweets just now. I rang the number and suddenly there's a fault. I'm kinda fed up with this, today, 13th July, 6th July, 29th June. I've only been a customer since 15th June. Do you think this is acceptable service?

  • Jonathan500000 Jonathan (@Jonathan500000) reported

    @virginmedia @richardbranson Registered Multiple Times @richardbranson Quicker Going To Space Than Ur Staff Richard Was Me Think Time To Crack Down On Staff And If Don't Cut It Then Adios

  • leefor78 lee (@leefor78) reported

    @virginmedia gets worse and worse! TV and internet goes down frequently these days. Virgin media m500! £103 a month. Shocking!!! Sort it out!!!

  • natsprat1 natalie weatherley (@natsprat1) reported

    @virginmedia One more week with this and I can legally exit my contract and never have to deal with you ever again