Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: City of London, Croydon, City of Westminster, Southwark, Welling, Bromley, Poplar, Mitcham, Orpington, Beckenham, Westminster Abbey, Tower Hamlets, and Lewisham.

City	Problem Type	Report Time
City of London	Internet	13 hours ago
Croydon	Internet	16 hours ago
City of Westminster	Internet	16 hours ago
Croydon	Internet	17 hours ago
Croydon	Internet	19 hours ago
Croydon	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 5 minutes ago from Merton, England

  @virginmedia No internet since last week, again. Have to wait 6 days for someone to come out and ‘fix’ it again. It’s a shame because you guys really don’t care. Since June my internet has been on and off like this

• 
  Ravin 🇹🇹🇬🇧 (@ravinrr80) reported 5 minutes ago from Merton, England

  Hey @virginmedia I already am paying more with this new package I was forced to take to renew my contract recently and now you want to force me to pay £7 MORE a month?! Also why can I not get a human on the phone?! I refuse to pay a penny more. Fix this nonsense.

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 10 minutes ago from Merton, England

  @virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs

• 
  Baz, Wacky worm! (@mobiusb2) reported 14 minutes ago from Lambeth, England

  @virginmedia !this four days in a row now, with Broadband down most of day, down again! Apparently same for neighbour.when will it be fixed! ?

• 
  Nigel Ellway (@Nigelellway) reported 15 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  Frank Douglas, Hon. PhD. (@fdoug23) reported 17 minutes ago from Merton, England

  Great to see another SNR outage in SW19 @virginmedia and no ‘fix’ date. @Ofcom

• 
  Beth (@bethcanadian) reported 18 minutes ago from Lambeth, England

  @virginmedia I came home to it working so whatever you did to fix it, thank you!

• 
  Vincenzo Rampulla (@vmrampulla) reported 21 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Claire Champion (@Champion3Claire) reported 21 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Khaled Miah (@Khaled_Miah1) reported 22 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 25 minutes ago from Merton, England

  @virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue

• 
  Steven Peterson 🏳️‍🌈 (@squeakytoy) reported 40 minutes ago from Poplar, England

  @virginmedia I’ve now had to call again myself because the end of the business day is here and nobody ever called me back. What’s the resolution when nobody ever calls when they promise to?

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 43 minutes ago from Merton, England

  @virginmedia I work from home and have other work to do which all requires an internet connection. I really should not be having these problems for almost 3 months now. It is impacting my work a whole lot

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 43 minutes ago from Merton, England

  @virginmedia Why is it taking so long for an engineer to genuinely fix the issue?

• 
  Mitzy (@mihaialaci) reported 47 minutes ago from Poplar, England

  @virginmedia They escalated my complaint,but looks like the package is not available to us.When my contact expires will definitely looking at other options as I don’t trust Virgin Media anymore

• 
  hippychic (@Keldavey) reported 52 minutes ago from Bromley, England

  @virginmedia @YogaBear2 Some? Everyone I know With a virgin account in Bromley having problems today including myself. Not worked all day. What's happening, have you been hacked?

• 
  A voice only (@Avoiceonly2) reported 54 minutes ago from Blackheath, England

  @virginmedia @Jaym7t5 My system is down since about 4pm

• 
  travelling Adam (@TravellingAdam) reported 55 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Befitat50 (@befitat50) reported 58 minutes ago from Lambeth, England

  You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???

• 
  Philip 🦅 (@Phil_Swallow) reported 59 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Crafty (@ACraftyOne) reported 9 minutes ago

  @virginmedia and here we are today. Radio silence from your exec team no deadlock and letter plus further incompetence with my complaint. Sending me the same response back does not magically solve the issue.

• 
  Genie Bunchofnumbers (@GBunchofnumbers) reported 10 minutes ago

  @PeteUK7 @CrnchyMama @virginmedia Still trying to fix something very similar. Every GD text and phone call is like a knife in your heart.

• 
  Noely Daniels (@noel33330) reported 10 minutes ago

  @JamieGBarry @virginmedia Never understand why companies do this … same goes for insurance companies.

• 
  Dale Wilkins (@realmisterwilks) reported 12 minutes ago

  @virginmedia is there an issue in Ng16 area? If it rains, no internet, if it’s sunny, no internet. Happens every year.

• 
  F’real (@itstrisha_innit) reported 14 minutes ago

  @JamieGBarry @virginmedia Call them and threaten to leave. The Retention/Sales Team will cut you a deal. But don’t get sucked into taking the VM movie bundle - the movies they offer are crap.

• 
  Bern 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KeithClarke1) reported 15 minutes ago

  @JamieGBarry @virginmedia I managed to negotiate a pretty good deal with Virgin. Not quite a new customer deal but pretty good.

• 
  SJA505 (@SJA505) reported 16 minutes ago

  @virginmedia @PeteUK7 3months to update an auto send template. Media savvy VM at the cutting edge of tech and customer service.

• 
  DerekL0576 (@fig2k4) reported 21 minutes ago

  @JamieGBarry @virginmedia Or put a new contract in your partner's name and cancel yours. Done that before, they don't care.

• 
  Vicky Leigh (@vickiferris) reported 22 minutes ago

  @virginmedia First question - have you checked the cables. Explained a factory reset didn't solve my problem. Still telling me to turn it off again. Considering this whole issue started 13/6 and this was the solution to that problem, they have just sent me another faulty box.

• 
  Mikey Molfessis (@mikey_mol) reported 27 minutes ago

  @virginmedia Have done this. Have unplugged for 5 minutes and still bad. It is as bad as it was on Monday