Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 11/27/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, Ilford, Southwark, Camden Town, Romford, Hammersmith, Mitcham, Hackney, Redhill, Harringay, Waltham Forest, City of London, Croydon, Newham and Dagenham.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomIlford Internet
United KingdomIlford Internet
United KingdomSouthwark Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • andycairns Andy Cairns (@andycairns) reported from Romford, England

    @virginmedia No service again in RM2. Last speed test showed 3mbps when I’m paying for 500. Only option to cancel my account involves sitting on a premium rate number for an unspecified length of time. This is awful service.

  • putyourboootson elly (@putyourboootson) reported from Lambeth, England

    @virginmedia Broadband (South London) completely down for the second time within a month. Service page estimates 4pm fix - so I’m not going to be able to get very urgent work done today. So, can we get compensation for this rubbish?

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    2nd day on hold for over 1/2hr trying to speak to a @virginmedia rep to cancel our account. They should call it “Hotel California Broadband” - you can check in any time you like but you can never leave ...

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia fibre service down again and can’t get to service status page to log this ...........

  • BenJamesPhotos Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, England

    @Joeynoble @virginmedia Trying to get the account transferred into my wife’s name, we’ve been messed around for weeks. Utterly useless, I could move to another provider I would, cannot stand them. @skytv customer service used to be incredible when I was with them, Virgin could learn a lot from them! 😡

  • Stramauk GStramaccioni (@Stramauk) reported from Ealing, England

    @virginmedia your super fast broadband failed, again, for the 6th time this month. No support during this hours so I have to waste 2h until you guys can answer! Great service?

  • mrrob74 Rob (@mrrob74) reported from Sutton at Hone, England

    @virginmedia You’ve shown a trailer for #McMillions, saying it’s available on Virginmedia on demand. I can’t find it anywhere! Please help.

  • i_am_iain Iain Sisson (@i_am_iain) reported from Croydon, England

    @virginmedia This was a good day ago. I'm at least 20 reboots down the line now. It's a Virgin Superhub 3 and we seem to be stuck with one solid green light at the bottom and one flashing green connection light....on a cycle

  • MarkAJTaylor Mark Taylor (@MarkAJTaylor) reported from Wandsworth, England

    @virginmedia Thanks for your reply. I have been trying since last week to cancel my rolling 1m Broadband contract (nothing to do with the service, just needed it while renting). I have tired for 4 days to get through on the only # on your website to cancel a service but can’t get through.

  • stan_london Stan (@stan_london) reported from Ealing, England

    @virginmedia Hi, internet service in W5, Ealing, London has been up & down like a yoyo in recent week. Unacceptable level of service interruptions. It has just gone down again.

  • niallkelly9889 Niall Kelly (@niallkelly9889) reported from Croydon, England

    @virginmedia Could I get some help please regarding a phone? Been receiving messages about a new SIM that never arrived. I can't call services because my phone doesn't work because I haven't inserted the SIM. Just need some help please.

  • ZatoichiHattori 𝐍𝐢𝐜𝐡𝐨𝐥𝐚𝐬 (@ZatoichiHattori) reported from Kingston upon Thames, England

    Cheers @virginmedia your WiFi has been so **** all day I’m wasting my @TheO2 data FFS and that is me being polite

  • djtrickster77 Richard 🏁🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇧 (@djtrickster77) reported from Redhill, England

    Still gonna complain to Virgin Media coz i shouldn't be having an intermittent poor picture upstairs. It's bloody stupid that it fades in and out considering how much we are paying. #ggrrrr

  • RichardMander1 Richard Mander (@RichardMander1) reported from Lambeth, England

    @virginmedia what is wrong with the service in SE27?

  • lofty_london London Lofty (@lofty_london) reported from Camberwell, England

    @Glitterbeard_ @virginmedia Cancelled last year due to constant issues and moved to Sky, no issues at all and saved a tenner a month.

  • PaulWRamsay #HellomynameisPaul💙 (@PaulWRamsay) reported from Camden Town, England

    @virginmedia Reg is YT17ZTM, it’s one of the few road in the area where permits are not needed every day, only on match days. Would you not help the driver get a permit for his own Rd? What rules do you have for driver vans being left outside of work hours?

  • g4g02_ liam (@g4g02_) reported from Lambeth, England

    can you drop me a DM please @virginmedia regarding a phone issue. can’t seem to get through when i call up ?

  • Mike__Lloyd Mike Lloyd (@Mike__Lloyd) reported from Sutton at Hone, England

    Internet has been up and down for several hour tonight. Has been doing stuff like this on and off for days recently SM1 As usual they claim ints fine @virginmedia #virginmediadown

  • BenJamesPhotos Ben James Photography 🔆 (@BenJamesPhotos) reported from Ealing, England

    Virgin Media have the worst customer services, shambolic systems and ridiculous processes, I hate having to be one of their customers as no other provider down our road gives us fibre broadband. Utterly shameful! @virginmedia #virginmedia #rubbish 😡

  • lewyoaks Lewis Oakley (@lewyoaks) reported from Ealing, England

    I can’t believe the nightmare that is @virginmedia internet is down more than it is on at this point.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • p10jpb Jon Batts (@p10jpb) reported

    @virginmedia The webpage just says there are technical issues. I put in my Acct number , area code and surname and it then errors

  • Mikelacbe Mike (@Mikelacbe) reported

    @virginmedia yes it says theres no issues in the area. yes its out on its own, nothing blocking it at all. hasnt been working all day..

  • Marcscott91 Mars Snott 🔥🚀🔥(inventor/thinker,visionary) (@Marcscott91) reported

    @JoshEIngersoll Lol in UK its 67 apart from @virginmedia who have up to 10x that @bt_uk holding people hostage with terrible Internet while the world has twice as much for their minimum mbps Should be ashamed really but thieves have no shame And they asking for a deposit on top of setup fee

  • chriswill100 Chris (@chriswill100) reported

    @virginmedia Hi I am paying for 600 broadband and I am lucky to get 150-200 and the box in the bedroom says the connection is slow on WiFi need help

  • adolfpriller brian hurley (@adolfpriller) reported

    @VirginMediaNews Virgin Media Ireland has to be the most crappy service I have ever experienced in my life. It takes over an hour to get through to these lazy idiots if you have a problem. Stay well away. Bunch of lazy clowns.

  • DanielGreen9 Daniel Green (@DanielGreen9) reported

    @virginmedia I’m not paying a rate to solve a problem of Virgin’s own making.

  • adolfpriller brian hurley (@adolfpriller) reported

    @VirginMediaIE @brayJerry That will more then likely take a year. Virgin Media has to be the worst service on Earth. No wonder dwarf Branson is trying to go to space. You idiots should follow him.

  • MLeo1971 Mary Leonard (@MLeo1971) reported

    @virginmedia It states no issues in my area but it's now a daily occurrence. Keep being fobbed off with instructions that just do not work

  • Fuckwhosreading lght ima head out (@Fuckwhosreading) reported

    @virginmedia How long on average would it take to fix a damaged fibre cable?

  • MikolajczykPete Pete Mikolajczyk (@MikolajczykPete) reported

    @virginmedia we've been having broadband issues for the past 4 days now in the W5 area and no resolution, working from home proving difficult, when will this be sorted?