Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 11/29/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southwark, Croydon, Ilford, Hampstead, City of Westminster, Newham, Hammersmith, Bexleyheath, Camden Town, Romford, Mitcham, Redhill and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomLondon Total Blackout
United KingdomSouthwark Total Blackout
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomIlford Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @virginmedia called customer number constantly engaged then goes dead. Sent a text message at 1200 still no response. Please explain as no service.

  • RegaloLondon Regalo London (@RegaloLondon) reported from Merton, England

    @virginmedia can you update me pls My broadband and Tivo is not working CR4 postcode #mitcham #merton #internetdown

  • markogrdosic Marko Grdosic (@markogrdosic) reported from Islington, England

    .@virginmedia customer service twice hang up the phone, website says broadband works perfectly in the area, and still there’s no internet and no way to find out from you what’s happening. And still paying the highest bill every month compared to every other provider!

  • shplendid Alistair (@shplendid) reported from Merton, England

    @virginmedia Just gone off again. Truly terrible reliability. I can’t spend so much time ringing you up, checking status, rebooting and replacing routers. Merton is going to be one of he first places in the UK for FTTP. It’s going to be great to have a reliable broadband.

  • LauraLobelle Laura Mata Lobelle (@LauraLobelle) reported from Islington, England

    @virginmedia We tried and it didn't work. I don't think is a problem of our hub but in the zone. Last week happened as well and they sent an engineer to fix it but it looks like it wasn't fixed properly

  • RupaG Rupa Grahame (@RupaG) reported from Merton, England

    @virginmedia Yes it looks like there is a problem in the area. Frustrating. Thanks.

  • angelab2711 angela b (@angelab2711) reported from Islington, England

    @virginmedia lost all channels and broadband,tried rebooting to no avail. Service status showing no known issues,service just suddenly stopped. London N16 area

  • KudaLudaLegend1 Kuda Madzikanda (@KudaLudaLegend1) reported from Poplar, England

    @virginmedia Yes still no service and hardly slept with overnight repairs by Virgin

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    @helenhayes_ @virginmedia Had @virginmedia broadband. Internet worked OK, telephone line never worked. Didn't renew.

  • stillphone Phil Stone (@stillphone) reported from Kensington, England

    If @virginmedia in @British_Airways T5 FirstClass Lounge is as good as it gets then I’ll never be a @virginmedia customer because it’s utter crap!

  • AndyGixxer46 The Chief (@AndyGixxer46) reported from Bexleyheath, England

    @virginmedia I've been waiting 6 months for a reply to a complaint can you get someone to call me ASAP.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @virginmedia internet gone down IG2 area again, no signal being received, and no one answering phone for help in India 🇮🇳 , please re-boot servers, thanks

  • the_tickners Stuart & Sarah (@the_tickners) reported from Bromley, England

    @virginmedia ridiculous disgusting service, had problems all week, had engineer booked between 4-7pm today, been waiting 3hrs and nothing. Called virgin and India told me there is an outage in area and therefore have cancelled engineer but not told anyone! No reports on web 🤬

  • shplendid Alistair (@shplendid) reported from Merton, England

    I have had the most useless IT support from any company in all of the years I’ve been doing tech. @virginmedia wow. I finally got my connection back after several outages but because it’s now back for now, you won’t elevate the issue. Time to go...

  • andystock22 Andy Stock (@andystock22) reported from City of London, England

    @DeltaDude_com @virginmedia @wrjmatthews @primevideouk It's a poor fight that is no where near PPV standard. Same with the next Tyson Fury fight. At least BT Sport have a very good UK fight on BT Sport 1 before.

  • rosecherished Rose Cooney (@rosecherished) reported from Bromley, England

    Are ITV and Channel 4 down @virginmedia @ITV @Channel4 as screen went blank during @BGT 🤔😐😧

  • CHICcaFSR cristina abriani (@CHICcaFSR) reported from Wandsworth, England

    @virginmedia goes down at least once a month 🤯 #wasteofmoney @ITV #itv #down

  • THSARAIVA Thiago Saraiva (@THSARAIVA) reported from Camden Town, England

    @vmbusiness @virginmedia outage in your services again. I'm trying to break my record of 3 consecutive days without problems. No lucky

  • LauraBeck123 Laura Beck (@LauraBeck123) reported from Hackney, England

    @SorchaMacKenzie @YodelOnline @virginmedia I had the exactly the same thing with Yodel and Virgin. Appalling customer service.

  • Malcy7 Malcolm Saunders (@Malcy7) reported from Crayford, England

    @virginmedia My picture better be ok for tomorrow night, been awful all week on the bt sport channel!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mikey181283 Mikey (@mikey181283) reported

    @virginmedia your service is terrible the people on the phone are clueless, one person tells you one thing someone else tells you different. You go around in circles and offer nothing but continue to rob people of money every month……phone back this and phone back that.**** off

  • 16stanzas Eleanor Livingstone (@16stanzas) reported

    @virginmedia @virginhelp And now it's off again. We suspect this is linked to dozens of Open Reach vans digging up cables in this area each time our Virgin broadband goes down but no-one is telling us anything or warning when we might lose our connection.

  • SuziGuy Susan Guy (@SuziGuy) reported

    @virginmedia No. Its currently all working again but that was the third outage of today

  • BlueMist_CTID Di MCFC 💙🐝 (@BlueMist_CTID) reported

    @virginmedia I've done that before, still go's back to being garbage

  • Itzztee1 ᏆhàhïᏒ 🇧🇩 (@Itzztee1) reported

    @virginmedia I advised the agent when going through with yourselves I will require a fresh connection to my home due to the work carried out. Engineer came two days ago and left 5 mins after due to not having the correct tools to complete the job. It is Adamant I have this issue sorted ASAP

  • mattburton72 Matt Burton (@mattburton72) reported

    @mikeo31369 @AVFCOfficial @virginmedia with the Villa, it would have taken me 30 mins to pop in and sort it out but apparently I have to do it via phone and can’t do it on line either. Only option is to spend hour after hour trying to speak on the phone. Really is poor.

  • CharBorley Char Borley (@CharBorley) reported

    @virginmedia I need some urgent assistance. Why have I only just been informed that I have no internet whatsoever until 5pm (which I found out because I called) I work from home. I’ve had to cancel my meetings and work today! OUTRAGEOUS #virginmedia

  • hushgill Hush (@hushgill) reported

    @virginmedia my WiFi isn’t working- please help!! Post code CV22… can anyone help?

  • IGmp3 George Payne (@IGmp3) reported

    @virginmedia I understand that everyone in the TF2 area is having the same issue. From Oakengates to Ketley.

  • pixelhated64 Ben Thomas (@pixelhated64) reported

    @virginmedia broadband down for another 6.5 hours 2 days I a row. I am not paying you if you are not providing the service I pay for. I work from home and this is daft. I will have to pay £20 to get unlimited data on my phone to work off which you will have to pay.