Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 02/07/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Poplar, Croydon, London, Welling, Hackney, Islington, Leyton, Romford, Orpington, City of Westminster, Dagenham, Ilford, Newham, Wandsworth and Southwark.

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City Problem Type Report Time
United KingdomPoplar Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomWelling Wi-fi
United KingdomLondon Internet
United KingdomHackney Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • ShelleyFacius Shelley (Facius) Stuart (@ShelleyFacius) reported from London, England

    Anyone else have no broadband since yesterday due to a @virginmedia outage? This is the third time since April!! My neighbours and I seriously debating move back to Sky #virginmedia get it right

  • lisacoia Lisa Coia (@lisacoia) reported from Hackney, England

    @Millie_Dollar @virginmedia Absolutely. I wouldn’t... service has been not too bad (Clapton) but struggles a bit in the day

  • gorfmanrob Rob Large (@gorfmanrob) reported from Merton, England

    @virginmedia can you please tell me why that when I check my service status it says my broadband in fine when it quite clearly isn't? I need to work from home but can't because of your very poor, very expensive broadband.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @virginhelp any relay? Virgin media is appalling. Service is non existent

  • clarejelli clare ellison (@clarejelli) reported from Merton, England

    @virginmedia day 4 woken to no Internet. Says you've identified issue that might effect customers and it will be intermittent. You say this like this is OK How do I home school or work? I do not pay for intermittent Internet

  • Jo_The_Waiter CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England

    @virginmedia It was fixed about 1:30am but this is happening a lot since I moved to Hammersmith. But you never tell us what the problem is or give any compensation. I couldn’t do anything. Even my PS4 wouldn’t allow me to play games as they connect online. No TV nothing

  • slickster65 Slickster (@slickster65) reported from Romford, England

    @virginmedia Yes I have I’ve been told there’s a issue in my area and they hope to repair it but July 13th I find that totally Unacceptable

  • Mike__Lloyd Mike Lloyd (@Mike__Lloyd) reported from Sutton at Hone, England

    Virginmedia's Internet has become a steaming pile of crap recently. Several times a day it drops out for several minutes.

  • Jamiecpfc Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    Bunch of cowboys at #virginmedia internet down again. Jokers fix your **** service.

  • RuthTongueBites Ruth Tongue (@RuthTongueBites) reported from London, England

    @virginmedia Yes it has thanks but could I have an email address for customer care/complaints pls?

  • LisaToffolo Lisa Toffolo ⚡️★ (@LisaToffolo) reported from Hackney, England

    @virginmedia hi virgin, I’m being charged for phone charges but we do not have a landline in our flat. Could it be a crossed line? Would be grateful if you could direct me to someone to fix this as I don’t want to be paying for other people’s phone charges

  • paulclements paul clements (@paulclements) reported from Stratford, England

    So my Virgin Media’s gone down again...

  • REHerrera Ralph E. Herrera (@REHerrera) reported from Kensington, England

    @virginmedia how can I contact u? Nothing works online, no text sent, calls are not answered. I have been trying to contact u for two weeks. I am moving overseas and need to cancel unless you have service in USA. #virginmedia

  • benjywenjy6 Benj 🌹 (@benjywenjy6) reported from Camberwell, England

    @virginmedia our internet is down for the third time in a week, sort it out!

  • EamonnCurran2 Eamonn Curran (@EamonnCurran2) reported from Ealing, England

    @mnorris76 @virginmedia Get rid they are useless. Switched to sky and never looked back

  • slickster65 Slickster (@slickster65) reported from Romford, England

    @virginmedia so when will I get internet again piss poor service area 22

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia down for the third time today. Why am I paying for this?

  • gorfmanrob Rob Large (@gorfmanrob) reported from Merton, England

    @virginmedia how can the broadband service status claim " no known issues" when everyone I know is moaning about no internet? Myself included.

  • spokeswoman4me Danielle DeLellis (@spokeswoman4me) reported from Wandsworth, England

    @virginmedia What a farce! I bet you're picking up all other calls except those from people who want to leave your terrible service! Call disconnects because you're too busy (your own fault that your service is so bad that so many people want to leave) & no other way to cancel!!

  • mrgeemore Gee Darguzas (@mrgeemore) reported from London, England

    I think the internet is down yet again in eltham. Are the any known issues going on? @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LuckyLu31582986 Lucky Luciano (@LuckyLu31582986) reported

    @virginmedia Yet again a Discovery Channel show is ruined because the episodes are MISSING!!!! ******* sick of this. This has been an issue for about 5 ******* YEARS!!!! SORT IT OUT FFS!!!

  • saheeba_x Saheeba K Mann ☬ (@saheeba_x) reported

    is anyone else in isleworth having issues with @virginmedia wifi???

  • TonyH343 Tony Holloway (@TonyH343) reported

    I want to say thank you to @ee for providing a stable mobile broadband connection, every time my home broadband supplied by @virginmedia has failed, your network has got me through by tethering my devices to my phone. Well done 👏

  • lee_brookfield lee brookfield (@lee_brookfield) reported

    @rochdale_afc32 Virgin media have been terrible recently pal. I got the 350mb speed and its poor for £55 a month. Was £43 during promotion period

  • Ditzygirl61 Ros (@Ditzygirl61) reported

    @virginmedia Of course I have, but was advised no alternative, despite asking a number of times to speak to a manager to discuss further. As a long standing customer, I shouldn't have to beg surely!

  • WalshyOK Chris Walsh (@WalshyOK) reported

    @virginmedia had a call from 01179504631 saying they are from Virgin & I have errors with internet and they need to fix. Not clear ‘how’ but doesn’t feel genuine? Any way to check pls

  • lmjohnson25 Leanne Johnson (@lmjohnson25) reported

    @virginmedia No, I’d need a password to login & I haven’t been a customer for 18+ months as I found you the worst broadband ever. My complaint is re a refund cheque you sent me that expired during lockdown & now you’re saying I’ve cashed it even though I returned it to you #WorstServiceEver

  • lakingsfan82 mandy priest (@lakingsfan82) reported

    @edwardbourke02 @FOXtvUK @virginmedia Virgin media is down on tv broadband & phone 😭

  • rob_heale Rob Heale (@rob_heale) reported

    @virginmedia are the phone lines down in the Sa10 area. Both myself and parents who live in the same street don't have a ring tone on the home phone. Your status checker says no issue, there clearly is.

  • TommyBartram84 Mr Bartram (@TommyBartram84) reported

    @virginmedia Hi, i had an engineer out for half an hour on wednesday to fix the wifi, he changed the face plates all the connecting wites and this morning its out and everything flashing on the box again. Any ideas? This has been going on weeks now!