Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Southwark, Bromley, City of Westminster, City of London, Warlingham, Poplar, Thornton Heath, Purley, Mitcham, and Orpington.

City	Problem Type	Report Time
Croydon	Internet	5 hours ago
Southwark	E-mail	1 day ago
Southwark	Internet	1 day ago
Croydon	Internet	2 days ago
Bromley	Internet	2 days ago
Bromley	TV	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  A voice only (@Avoiceonly2) reported 2 minutes ago from Blackheath, England

  @Marcroy_Smith @virginmedia Same here and customer service not available either

• 
  Raynes Park Lib Dems (@RPLibDems) reported 5 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 5 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Jane Common (@JaneCommon) reported 7 minutes ago from Camberwell, England

  @virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?

• 
  Khaled Miah (@Khaled_Miah1) reported 8 minutes ago from Poplar, England

  @virginmedia very disappointed with the upgrade package in being offered by Virgin. You are offering a loyal customer to upgrade to Gig1 for £51.15 whereas new customers get it for £45 p/m. Where is the loyalty?

• 
  Nigel Ellway (@Nigelellway) reported 11 minutes ago from Camberwell, England

  @virginmedia I have no broadband or phone, your online checker doesn't work and neither does your helpline. What's going on?

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 17 minutes ago from Bromley, England

  @virginmedia Thanks KF for your speedy reply. But since "Frankie Bot" and I started chatting three hours ago via customer service chat I've been left waiting. Is that as good as it gets?

• 
  Catt Hurman (@catt_hurman) reported 19 minutes ago from Bromley, England

  @virginmedia Hi @virginmedia guess what? I still have no wifi. Our 8th engineer visit scheduled for today (this time rescheduled because they needed a permit for the work). Just had a text saying engineer will be here next Tuesday now. Livid does not cut it. What kind of service is this?!

• 
  Ferdi Rezvan (@ferdi_rezvan) reported 25 minutes ago from Blackheath, England

  Your website for checking status is not loading. Can you verify if there are known issues with broadband in the se3 area. Thanks @virginmedia

• 
  Vincenzo Rampulla (@vmrampulla) reported 25 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Richard Gendal Brown (@gendal) reported 29 minutes ago from City of London, England

  @virginmedia Thanks for your help but this is a problem only Three can sort! Their new system works where it’s deployed. The problem is that they haven’t deployed it everywhere - eg Elizabeth Line.

• 
  Mr. Whizz (@wysiwyg100) reported 32 minutes ago from Lambeth, England

  @virginmedia as usual I’m afraid your comedic bad wifi has translated into a comedy of errors for me to cancel my contract.. pls can someone get in touch

• 
  Declan Higgins ☘ (@declan1968) reported 32 minutes ago from Southwark, England

  @virginmedia What does an area outage mean? I pay Virgin about £150 a month for services. This is over the odds but I thought I was getting a reliable service and so went with it.

• 
  Marta (@itsmartamoya) reported 34 minutes ago from Merton, England

  @virginmedia I have had replies from a bot but impossible to speak to the agent. I will put a formal complaint if I don’t hear from an agent.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 36 minutes ago from Merton, England

  @virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.

• 
  JamesLee85 (@jameslee_1985) reported 38 minutes ago from Croydon, England

  Apologies for the stream interruption last night folks- @virginmedia my ISP is dealing with a large service outage. Hopefully back up tonight!

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 46 minutes ago from Merton, England

  @virginmedia I work from home and have other work to do which all requires an internet connection. I really should not be having these problems for almost 3 months now. It is impacting my work a whole lot

• 
  Ranjan Mallya (@RanjanMallya) reported 46 minutes ago from Croydon, England

  This is what I get for being a customer for over 8 continuous years and then 5 years before that. This is awful customer service by Virgin media. #Virginmedia @virginmedia

• 
  anne hill (@gorgeousuk) reported 51 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  ☆ Liezel ☆ (@liezel_t) reported 51 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sugar_Rayne (@Sugar_Rayne) reported 2 minutes ago

  Is there an issue with the Internet in the L14 area, mine keeps dropping off 🤔 @virginmedia

• 
  WRXTW🌊 (@twwenlock) reported 2 minutes ago

  @virginmedia how has the wifi gone down AGAIN two nights in a row 😴

• 
  David James Pearce (@pearceswan) reported 3 minutes ago

  @MariaSale8 @virginmedia If I were you, I would call for technical assistance for some reason your messages are coming to me. I am a Virgin Media Customer not a technical advisor.

• 
  Robin Hall (@RobinHall115) reported 3 minutes ago

  @APTSArchive @virginmedia Beware the spam help page that has added posts. Unfortunately a too common trend. Our rail operator is frequently being spammed on its customer account.

• 
  Tó's Right Foot (@UncommonNeutral) reported 4 minutes ago

  @longlaneroyal @virginmedia I don't understand why anyone uses Virgin Media. I've literally never met a happy customer of theirs. Plusnet forever and always.

• 
  Jim_Bo (@burchett84) reported 4 minutes ago

  @virginmedia Hello, can someone please help me regarding my account.

• 
  Dan (@DanJeoryPhoto) reported 7 minutes ago

  Anyone else in the Chester, NW region having problems with their @virginmedia broadband service? Been down all morning #chestertweets

• 
  Bob (@PINPOINT69) reported 16 minutes ago

  @virginmedia @AlanBM91 I am getting bombarded with emails saying someone is trying to log in to my @virginmedia account every day from multiple locations, I have 2 factor authentication on so it can't happen but can't help feeling there has been some sort of breach?

• 
  Derek (@DerekMcguire44) reported 19 minutes ago

  @virginmedia You have left my 86 year old dad without a phone or internet. He now has no way of contacting family , doctor , hospital or even emergency services if required. Your engineer attended, couldn’t fix it and left. Not good enough!!

• 
  Richard Aldous 🍊 (@RJAldous1) reported 24 minutes ago

  Hey @virginmedia how long does it take to sort out a connection issue as my broadband and tv went down about 14:00 and still just getting a flashing red light on my router (yes I reported it) these days it’s hard to do anything without internet access! 😡