Virgin Media Outage Report in Beckenham, Greater London, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: London, Redhill, Croydon, Barking, City of Westminster, Tadworth, Newham, Hammersmith, Ilford, Southwark, Kingston upon Thames, Westminster Abbey, Brent, Camden Town, and Hackney.

City	Problem Type	Report Time
London	Total Blackout	24 minutes ago
Redhill	Internet	34 minutes ago
Croydon	Internet	35 minutes ago
Barking	Internet	52 minutes ago
London	Wi-fi	1 hour ago
City of Westminster	Internet	2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Steven Wilson (@swilsonnews) reported 55 seconds ago from Wandsworth, England

  Surprise, surprise, @virginmedia... your internet service has dropped out. Again. When are you going to improve?

• 
  Timothy Firmager (@timmy_uk) reported 2 minutes ago from Camden Town, England

  @virginmedia hi, i’ve been getting broadband of only 60% of the package speed I am paying for, since I joined. I called call centre last week and no resolution. Please help

• 
  Miranda Dobson (@MirandaDobson) reported 5 minutes ago from Camberwell, England

  @virginmedia it's been 7 days, 4 phone calls of over an hour each trying to have broadband installed - and now you can't even efficiently help me to cancel my account. Service & communication is shockingly bad!

• 
  narly (@narly) reported 10 minutes ago from Merton, England

  Statutory weekly **** connection from @virginmedia

• 
  Andy Shemilt (@andyshem) reported 10 minutes ago from Eltham, England

  @virginmedia Hello, can someone from cancellations call me please? The automated customer call line hangs up on me!! Broadband service is absolute rubbish - intermittent and slow and distance limited when it is working

• 
  Joy Balfe (@Joybalfe) reported 25 minutes ago from Croydon, England

  @virginmedia biggest pile of shite. Every single day there is an issue. Time to head off to pastures new. I am done!

• 
  Steven Wilson (@swilsonnews) reported 25 minutes ago from Wandsworth, England

  @virginmedia I do contact you. Well, I try. With no luck. So I tweet. I don't want tests. I want the service I pay a heck of a lot of money for.

• 
  Wen Wong (@WensterWenz) reported 25 minutes ago from Bromley, England

  @BryanLeith1 @virginmedia Think it was down, mine is back up now

• 
  Lynette Szeto-Martinez (@LynetteSzeto) reported 27 minutes ago from Islington, England

  @virginmedia It was slightly better, but not much. I WFH, like most ppl and during meeting calls the internet connection is atrocious. It's not professional and frustrating. I end up hotspotting my phone. Thinking of cancelling contract if issue persists #internetIssues

• 
  Adam Dolphin (@itsmeinleek) reported 28 minutes ago from Redhill, England

  @virginmedia online to@one of your agents for an hour now, it’s a joke. 6+ minutes to answer any question. I bet if I wanted to upgrade the conversation would be quicker. Shocking service.

• 
  Charlie Morrow (@charlie_morrow) reported 32 minutes ago from Lambeth, England

  @virginmedia having wifi problems in SE London. What’s the issue @virginmedia ?

• 
  jordan (@wharfyoung) reported 36 minutes ago from Poplar, England

  just spent 3 hours on the phone with @virginmedia trying to get an early termination fee waived (for an account which they cancelled) only to be passed to about 8 departments, and then be told it’s not possible and I’d have to make a complaint.. make it make sense pls

• 
  Andrew Lorimer (@AndrewLorimer11) reported 38 minutes ago from Sutton at Hone, England

  @virginmedia third consecutive evening with broadband outage SM6 #NotGoodEnough

• 
  JW (@JXMSZ) reported 40 minutes ago from Croydon, England

  Is everyone’s Virgin Media internet still not working?

• 
  Nezih Savaşkan (@watchvideosoul) reported 43 minutes ago from Lambeth, England

  Another day, another sudden @virginmedia outage (SW16). Of course, no 24/7 tech support to help...

• 
  Paul Harper (@HonorarySpock) reported 52 minutes ago from Croydon, England

  @virginmedia @THX1138_2014 It appears you still have issues. I've no mobile data

• 
  🎤Toby Gilles🎤 (@tobygilles) reported 53 minutes ago from Paddington, England

  Anyone else having an issue making calls on @virginmedia mobile? Is this a known issue?

• 
  🔴📖⚪️ (@ReedGooner) reported 56 minutes ago from Croydon, England

  @virginmedia Simply put, the sales person missold the package and I’m now being told I’m not entitled to what I was promised at point of sale. Send me a DM and I will provide the complaint reference.

• 
  Thea (@theasthinkings) reported 57 minutes ago from Lambeth, England

  @virginmedia can someone please help me. I am trying to close my account and 3 hours later it's still not closed. It shouldn't be this hard.

• 
  Tel (@2pintsuk) reported 58 minutes ago from Redhill, England

  @virginmedia upload speeds are constantly slow during the day. As low as 2Mbps at times, in the evening it’s back to 38Mbps. No reboots or usage changes in that time. Has been like this for at least over a week. Download speeds not as impacted.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gavin 🏎🏍🎮 (@Iceman2081) reported 6 minutes ago

  @virginmedia hi is there a issue with the virgin tv go app as it is asking to upgrade to view the TV guide and watch shows thanks

• 
  John Leatherbarrow (@JohnLeatherbar4) reported 6 minutes ago

  @virginmedia Cannot get through to customer service. Going to cancel direct debit and let them contact me.

• 
  Donut Dave (@dartforddave06) reported 10 minutes ago

  Hey @virginmedia, since your technician came out to do a new install, he’s disconnected my old provider, we can’t now use, u never turned up yesterday as promised. Now tell me wait until 13/5 for services. Terrible service

• 
  Starry (@StarrysLive) reported 11 minutes ago

  @virginmedia @virginmedia I need a technician scheduled and also I would like to change my internet as a whole and cancel this one it’s just a nightmare. Would you be able to help please?

• 
  Craig Woodroffe (@CraigWoodroffe) reported 12 minutes ago

  @virginmedia That's not very helpful, and also I am paying for a poor service and in no way getting any value for money. So disappointing.

• 
  🌨❄️☃️Debs Geordie Johnson☃️❄️🌨 (@Johnson53Debbie) reported 13 minutes ago

  @virginmedia just tried to call again, they took all the information then say they will transfer to customer relations, line is disconnected. She is now on another call going through the same process (giving her security details) this time she’s asking to speak to supervisor…line gone dead

• 
  Jon Munson (@jonmunson) reported 19 minutes ago

  @virginmedia And today I find out that existing customers on my same street get offered a better price than I do, with one person being offered the new customer price. So it’s actually more of a personal thing, you just don’t want me as a customer.

• 
  Sam Levein (@MrsLevein) reported 21 minutes ago

  Cancelled @virginmedia today because they wanted to double the price because the deal ran out. Double the price for the exact same service! So I'm now hunting out the best broadband deal. I love a project!

• 
  🌨❄️☃️Debs Geordie Johnson☃️❄️🌨 (@Johnson53Debbie) reported 22 minutes ago

  @virginmedia This has now been going on for two days @MartinSLewis can you help and intervene please

• 
  John Armitage (@SheffieldYell) reported 23 minutes ago

  @virginmedia This is the problem, I spend too much time on hold to your business. Why should I have to call you again, when it is YOU that haven't delivered on what we contractually agreed??