Virgin Media Outage Report in Beckenham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ilford, Hammersmith, London, Wembley, Hackney, Orpington, Waltham Forest, Southwark, Croydon, Ealing, Newham, City of London, Paddington, Redhill and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| Ilford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
-
Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia It’s like talking to a wall - just a text message service that just don’t even listen - well virginmedia apply your charge and we will see you in court . I can’t see how I am wrong when doing as requested then you want to charge me because your man didn’t write the info down
-
Janet Lamb
(@janlamb25) reported
from
Ilford, England
@virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!
-
MsKartinsWorld🇬🇧
(@flotus1982) reported
from
Bromley, England
@StopFundingHate @TUIUK @British_Airways @NatWest_Help @AskNationwide @coopuk @VisaUK @TalkTalk @TheBHF @virginmedia @VirginHolidays @DFS @pandocruises @SandalsResorts @ImagineCruising @DWP Stop funding hate else you’re losing a customer. Im sure you’re aware there’re alternatives. I’ve abt five bank accounts, I’ve no problem closing @NatWest_Help @AskNationwide.. don’t support a paper that promote hate n bigotry in our society #StopFundingHate
-
Luc Coiffait
(@Luccoiffait) reported
from
Poplar, England
My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.
-
Chris Hall
(@chrishallrides) reported
from
Hackney, England
@virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.
-
Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
-
Bryan Scott
(@lifeofbry) reported
from
Lambeth, England
@SonosSupport I’ve only noticed it today, I’ve had the same set up for 3 years and then just stopped. Doesn’t seem to be an issue with any other devices. No extenders as I live in a tiny flat and my speakers are all less than 5m from the router - my router is a Virgin Media hub 3.0 - ta
-
stephanie
(@xstephw) reported
from
Bromley, England
Living with bad WiFi is honestly stressful @virginmedia 🙄
-
Carys Barton
(@CarysBarton) reported
from
Camden Town, England
@BeckyHyland3 @virginmedia I’ve had so many problems they overcharged me £600 and won’t refund !
-
Antoni Luke Kijewski
(@BonjourAnt) reported
from
Croydon, England
@virginmedia It’s a solid white light with no other lights but my phone, iPad, alexa, or my missus phone won’t connect to the WiFi says no internet... and yes I checked via your website I signed in to check the service status
-
glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.
-
Cllr Ian Manning #FBPE 🔶 🔶 🔶
(@IanGManning) reported
from
Poplar, England
@KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!
-
Charlie Baden
(@CharlieBaden1) reported
from
Wandsworth, England
@virginmedia Your WiFi service has been down for 5 hours any update
-
chloe turner
(@chloeturnerr) reported
from
Biggin Hill, England
Can’t believe how awful the service & customer service is at @virginmedia 😡 not one person there can help you!
-
Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.
-
Ryan Curtis-Johnson
(@racj25) reported
from
Camden Town, England
@virginmedia You need to fix the cable outside. Apparently a more experienced technician. Just called your team again in India and phone put down. Please get someone from your UK office to call me please #poorservice #noservice #nowifi #noTV #NoPhone
-
glen william pratt
(@glenwil) reported
from
Poplar, England
@virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service
-
Vinny Davidson
(@Vinnyd82) reported
from
Kingston upon Thames, England
@virginmedia The issue is with the virgin go app on my mobile. Channels such as BT sport are not showing....
-
Ben Thapa
(@BenThapa82) reported
from
Croydon, England
@virginmedia You don’t provide a service in the property I’m moving to so I had to leave. Soz!
-
Andrew Burdett
(@andburd) reported
from
Camden Town, England
@virginmedia To be clear: the only issue *is* the absence of emergency phone line. This was my first experience of Virgin Media as I am new customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Natalie McCabe
(@mccaben45) reported
@virginmedia I've took photos of everything, if no-one calls me I am reporting this to ofgem due to the complete lack of service and the money that it has cost me.
-
Stormé DeLarverie
(@larverie) reported
@virginmedia Wow! a customer of at least a decade if not two and how many hundreds if not thousands of £££s later & @Virginmedia shut you off with you warning or explanation including for things you cannot possibly know about & cannot fix due to the problem. #Genius.
-
Alex
(@Alex23X_) reported
@virginmedia New customer here So I call CS last night as my installation kit didn't arrive, turns out my account wasn't even set up but the agent managed to set it up with the 3rd party offer I had signed up with Got my account no. but I'm unable to sign-in to My Virgin Media
-
Arglwydd Craig o Llwchwr 🏴
(@project_peter) reported
@virginmedia And she told me ‘she was complaints’ and hummed at me down the phone when I had asked a few times to be transferred And told me ‘what a pity, I can’t transfer you’ Very nice.
-
Natalie McCabe
(@mccaben45) reported
@virginmedia I have had problems since joining Virgin. I have tweeted, wrote a complaint online and spent 4 hours in the last couple of days waiting for an agent. PLUS trying to contact via online many times before. Please can you help?!!
-
Customer Service
(@vmbusinesshelp) reported
@Tommy70814911 @virginmedia Good afternoon Tommy, I am sorry to hear you are having issues with your services, we always try our best to get the first available engineer appointment. You can contact faults on 0800 052 0800, option 1 then option 3 to see if there is a cancellation. AL
-
Stormé DeLarverie
(@larverie) reported
@virginmedia .... my mobile phone wont make telephone calls including the 789 and 150 that might resolve the paym,ent issues when there was a perfectly good DD in place that I have NOT removed. My bank accounts have enough £££ in so there is no reason for them not to be paid. @VMHelpDesk
-
Don 'Cornsey' Onli
(@Dononli1) reported
@virginmedia .. my ntlworld account has once again stopped working... are there issues with the server.. again 😡😡
-
Hannah McLachlan
(@Angel_McLachlan) reported
@virginmedia We’ve had a look through our bill and we’d like to cut off our telephone line and cancel one extra on our TV package. Would I be able to do this online?
-
Kieran Philpott
(@KieranPhilpott6) reported
@virginmedia What are the links I see you send to people so they can chat with you directly? Why aren't I being offered one as now on day 5 of trying to help a vulnerable customer that VM don't give a crap about?