Virgin Media

Virgin Media Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Beckenham, Greater London, England 03/08/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Beckenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Ilford, Tower Hamlets, Sutton, Croydon, Hackney, Hammersmith, Southwark, City of London, Newham, Poplar, Wembley, Waltham Forest and Islington.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomCity of Westminster TV
United KingdomIlford Internet
United KingdomTower Hamlets Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • theonionlives James Campbell (@theonionlives) reported from London, England

    So once again my internet is not working @virginmedia

  • GZMTutorial Gizem (GZM Tutorial) (@GZMTutorial) reported from Bexleyheath, England

    @virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!

  • AlanRNewton Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia Wireless and before I get the next question, we all use Macs so we have to borrow cables / adapters to check a wired connection but whenever we do that, would you believe, there’s no issues on those days!

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @sgt_rebels @StokeAssassinX @virginmedia @TalkTalk Yes mate the WiFi speed is even worse @virginmedia are just shit they use shit components in the hubs to make you laugh I’m only 5 miles from the network centre in Croydon 😂😂

  • chrispylang Chris (@chrispylang) reported from Hackney, England

    @virginmedia hi hope you can help me as i can not find what inneed to ask you on you contact options. I already have virgin media tv and broadband installed in my house but i want to change the position of the connection points or add a room please get back to me

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @virginmedia We’ve had no broadband for more than a week, there won’t be any for at least another week. The whole street is down, the whole street is looking at leaving.

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @virginmedia It happens to everyone on virgin in the block we should all get compensation if we didn’t pay our bill you’d soon cut us off yet you ain’t supplying the service we are paying for

  • Trathen_T Trathens (@Trathen_T) reported from Crayford, England

    @virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @virginmedia I know the status of the service.

  • LiamYulhanson Liam Yulhanson (@LiamYulhanson) reported from Islington, England

    @virginmedia so after trying to cancel my account with you guys ... being put on hold for over 40 mins the woman hangs up at 9pm and your closed !!! I’m actually so happy im leaving now ! **** this #virginmedia

  • IanDouglas Ian Douglas (@IanDouglas) reported from Kensington, England

    @mediaczar @virginmedia None of the reviews include reliability, because that’s the most difficult thing to measure from outside and no one releases their figures. It’s the worst thing that’s ever happened in the world. Ever.

  • candylion5 Sam Hicks (@candylion5) reported from Sutton at Hone, England

    @virginmedia We’ve already called and you’ve said you haven’t had the request so I don’t see how calling again will help. Sky have told us they have requested it. Have seen numerous accounts of you blocking number ports to Sky so I’m not surprised. Pretty outrageous.

  • RobertDejong19 Robert De-jong (@RobertDejong19) reported from East Ham, England

    @SkySportsBoxing y is the fight not working on virgin media

  • will6310 william benstock (@will6310) reported from East Ham, England

    @virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where

  • AndyHowe17 Andy Howe (@AndyHowe17) reported from Croydon, England

    @virginmedia my internet and TV are down and seems like a supply or hub problem. Just called your call centre for help and I appreciate they have a script to follow but no help whatsoever. Earliest they could offer an engineer was tomorrow evening when we are not in!

  • RobertDejong19 Robert De-jong (@RobertDejong19) reported from East Ham, England

    @virginmedia hi need help y is the sky box office not working

  • ibz_s_b ابراهيم | Ibrahim (@ibz_s_b) reported from Ilford, England

    @virginmedia My Virgin Mobile Internet 4G not been working for 2-3 days now. Please help!

  • AlanRNewton Alan R Newton (the online version) (@AlanRNewton) reported from Camden Town, England

    @virginmedia I’ve been checking peridoically over the last fortnight when the service gets really bad and there haven’t been any known issues. I’ve just checked again and none.

  • harvy_santos Harvy Santos (@harvy_santos) reported from Islington, England

    @virginmedia Have gone through all these processes and still no resolution. None of your agents are listening. I’m just gonna go. I can’t believe this is how you treat your customer of 5years...

  • GZMTutorial Gizem (GZM Tutorial) (@GZMTutorial) reported from Bexleyheath, England

    @virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MissCassellsPE MissCassells (@MissCassellsPE) reported

    @virginmedia I am trying to contact someone to discuss my phone. I am currently travelling abroad and my data / phone isn’t working. Cannot call or text the help number and now WhatsApp chat option! Please can someone help urgently.

  • AldoScrim89 Alan (@AldoScrim89) reported

    @virginmedia what's the number to message with an issue regrading billing? Changed a package and my bill has increased rather than decreased as agreed.

  • 41samantha_ samantha carter (@41samantha_) reported

    @virginmedia has virgin gone down in the Birmingham area

  • mrdalesteel DeFi Dale! (@mrdalesteel) reported

    @virginmedia I have had it maybe 10 month. I've never used it. I've plugged into hub that does nothing. I.plug it into wall socket and I have a dial tone. But when I dial a number it says number not recognised. I cant ring anything.

  • hauself hauself 🏳️‍🌈 (@hauself) reported

    on june 10 I asked @viginmedia for service. on june 11 the technician never showed up. on 13 june I cancelled the request entirely and now @virginmedia has sent my "account" to collections.

  • matticulas Matthew Wilkins (@matticulas) reported

    Thanks @virginmedia for appalling customer service by disconnecting my internet a day earlier than agreed, before new service commences, and making it really difficult to work from home. Reconnection can take up to 3 days and paltry compensation kicks after 2 days. F'ing useless!

  • esnw33430 G (@esnw33430) reported

    @virginmedia hey guys, electricity northwest just chopped the virgin media cable in my garden, how do I get someone to come fix it please?

  • mattx1991 Matt Colyer (@mattx1991) reported

    Oh and despite having virtually no internet service since April, and having switched to Virgin Media 3 weeks ago, I’m not eligible for a refund or any compensation.

  • wilkins35874503 wilkins (@wilkins35874503) reported

    @virginmedia I’ve been in contact with your pre-installation team - they said they will email their back office - I don’t expect to hear anything- if it’s not installed today before 18:00 as per the agreement I will cancel everything!

  • lynnsl123 lynn kirby (@lynnsl123) reported

    @virginmedia You've missed my point. I'm not stupid, I know if it isn't working I won't be able to access. When/if my service is reinstituted, will I be able to access the message left yesterday