Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Croydon, Poplar, City of London, City of Westminster, Southwark, Bromley, Mitcham, Orpington, Beckenham, Welling, Westminster Abbey, Tower Hamlets, Lewisham, and Merton.

City	Problem Type	Report Time
Croydon	TV	3 hours ago
Poplar	Wi-fi	1 day ago
City of London	Internet	1 day ago
Croydon	Internet	1 day ago
City of Westminster	Internet	2 days ago
City of London	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Shasa Colson (@THE_COLSON) reported 10 minutes ago from Merton, England

  @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

• 
  Philip 🦅 (@Phil_Swallow) reported 16 minutes ago from Croydon, England

  Virgin Media should change their name to Virgin Media Outage

• 
  Alex (@ameehan71) reported 18 minutes ago from Bromley, England

  @_Lewis_A @virginmedia I had this problem and was advised to buy new cables, did that and it gets minimum 200mb now, also make sure all cables are really tight and fitted properly.

• 
  Nathan Talbot (@nathantalbot) reported 26 minutes ago from City of London, England

  (Testing) colleague asked if is there a virgin media outage but it’s working fine in EC1A.

• 
  Philip 🦅 (@Phil_Swallow) reported 28 minutes ago from Croydon, England

  Time to ditch @vmbusiness I think, unreliable service & weak support

• 
  A voice only (@Avoiceonly2) reported 34 minutes ago from Blackheath, England

  @virginmedia @massrossini1 System was restored this AM then stopped again at 4pm cannot do no work at all and customer service lines busy

• 
  Philip 🦅 (@Phil_Swallow) reported 34 minutes ago from Croydon, England

  There’s a new Hitron Chita paperweight from @vmbusiness @vmbusinesshelp - it’s expensive but the only thing it can do without going out of service every few minutes

• 
  travelling Adam (@TravellingAdam) reported 35 minutes ago from Blackheath, England

  @virginmedia my internet is constantly not working it’s really frustrating.

• 
  Andee Byford (@BobCratchitt) reported 36 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 39 minutes ago from Blackheath, England

  @virginmedia Broadband down again this morning in SE London, got through to customer services and they advised the outage expected to be fixed by 12th April. No compensation offered and I would have to pay a penalty to cancel my contract.

• 
  Chris 🏳️‍🌈🇪🇺 (@strutcakes) reported 41 minutes ago from Lambeth, England

  Called Virgin Media to complain about the TV box not working and to get it removed from my package. Somehow ended up singing another 18 month contract with the TV box included but at a reduced price. Not ideal but not horrendous.

• 
  Deli (@DelDelovely) reported 41 minutes ago from Eltham, England

  So @virginmedia who do I invoice for the lost revenue for my husband and I as you can’t send an engineer out for 6 DAYS to fix our broadband/TV fault??! Please tell me who I’m to send the invoice to, and also how to get compensation for 6 days of lost service 😡

• 
  Dr Mantis Toboggan M.D. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@DazzlingHamster) reported 42 minutes ago from Merton, England

  @virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.

• 
  Catt Hurman (@catt_hurman) reported 43 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Vincenzo Rampulla (@vmrampulla) reported 49 minutes ago from Poplar, England

  @petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?

• 
  Millwall halfwayline (@millwalljdb) reported 52 minutes ago from Camberwell, England

  @virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 53 minutes ago from Blackheath, England

  @ttastev @virginmedia Website is down also I can’t get anyone from virgin media, looks like whole of U.K. is down.

• 
  ☆ Liezel ☆ (@liezel_t) reported 54 minutes ago from Merton, England

  @virginmedia Well, no one bothered to turn up, called to chase and still not here past the time they told me on the phone they would arrive. Usual excellent service I have come to know from you 🥳

• 
  Befitat50 (@befitat50) reported 59 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  LiLy Lovely (@xiaqua_shiyeon) reported 59 minutes ago from Lambeth, England

  @virginmedia your broadband sucks man!!! Can you just come and remove yourselves from my neighbourhood😑😑😑😑

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  N5 (@HollowayRd73) reported 4 minutes ago

  @Benleo @virginmedia I think #Vodafone takes some beating in the crap call centre department, but I feel your pain

• 
  Phil (@Bowtomephil) reported 7 minutes ago

  @Benleo @virginmedia Some are great some are not. I had an issue told them what I thought it was as it happened before. One guy said its not that, came three times, changed modems, cables connectors etc. I told them don't send him , they sent a new guy listened to what I said, fixed what I said.

• 
  Martin Harrison (@MartHarrison) reported 8 minutes ago

  @Benleo @virginmedia Yeah…the internet speed was great but the rest was totally awful based on my only experience with them…when asked I tell folk to avoid them👍

• 
  John Conning (@conning_john) reported 10 minutes ago

  @Benleo @CallmeRight1 @virginmedia I had heard they have a dreadful reputation for customer service or lack of it…..

• 
  Ian Lythgoe (@IanLythgoe4) reported 12 minutes ago

  Anyone's Virgin TV STILL not working after 2 days bet we dont get refunded so im paying £140 a month for a **** service @virginmedia

• 
  Jamie Reynolds (@JamieReynolds92) reported 13 minutes ago

  @virginmedia When building a package theres no option for recording boxes? Surely if your becoming a stream service the price should reflect that?

• 
  ABabySeagull🇬🇧🇮🇪 (@ABabySeagull) reported 15 minutes ago

  @Benleo @virginmedia I agree. Even when I had decided to leave, it would have been easy to escape from Alcatraz than cancel the contract. Never again!

• 
  nelly77 💙 (@nelster77) reported 21 minutes ago

  @virginmedia trying to watch on demand, apps tv but currently not working i hope i see a discount in nxt bill.

• 
  Ashley (@ScottishAshley) reported 21 minutes ago

  @virginmedia Any idea when issue will be fully resolved as still experiencing Pixelation. Thanks

• 
  TonyAVFC (@ANTHONYWRI30570) reported 21 minutes ago

  @Benleo @virginmedia I used them years ago never again Shocking customer service