Virgin Media outages and service status in Beckenham, England

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beckenham, England

The most recent Virgin Media outage reports came from the following cities: Southwark, Croydon, City of London, City of Westminster, Poplar, Bromley, Purley, Orpington, Mitcham, Carshalton, and Welling.

City	Problem Type	Report Time
Southwark	Internet	3 hours ago
Croydon	Internet	5 hours ago
Southwark	Total Blackout	1 day ago
City of London	TV	1 day ago
City of Westminster	Internet	2 days ago
Poplar	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

• 
  Kay Bak (@kaybaka) reported 2 minutes ago from Camberwell, England

  @Barclays Why do I keep getting Error Code: 30915?? I’ve been trying to log into my acct for a LONG time now! Bcoz of not having access to my acct @virginmedia have been stealing DD even though I no longer have contract/subscription with them. Pls fix this b4 more money is taken!

• 
  Claire Champion (@Champion3Claire) reported 3 minutes ago from Bromley, England

  @virginmedia An explanation of the problem and what is being done would be a good start for customer service. Right now that’s sadly lacking. I hope there will be a £ reduction in the bill for the lack of service??

• 
  Befitat50 (@befitat50) reported 4 minutes ago from Camberwell, England

  @virginmedia Still bad this morning and seems as if no one from your side @virginmedia cares about it at all.. What should I do? Leave you guys..

• 
  Leigh Booker 🐈‍⬛ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported 5 minutes ago from Welling, England

  @virginmedia It has just come back on. The annoying thing is your website said no problems, so I went through the usual, unplugging, checking cables etc. only for the website to be updated later. I should have learned by now.

• 
  #TeamParkinsons Paul (@PJacksonClark) reported 7 minutes ago from Bromley, England

  @virginmedia I've covered all the options; there aren't many. It tells me there are no problems in my area and then defaults to the bot chat.

• 
  Adam H-Matthews (@AdamHMatthews) reported 9 minutes ago from Camberwell, England

  @virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.

• 
  🔰 Brooks 🔰 (@AntonBrooksAMB) reported 9 minutes ago from Merton, England

  @virginmedia Why is it taking so long for an engineer to genuinely fix the issue?

• 
  Sema Kaya Ocakoglu (@Semykaya) reported 13 minutes ago from Merton, England

  @virginmedia Customer services are unexperienced and not read to help also. They keep repeating same things

• 
  Mr Wookie aka Cliff (@DogAteMyWookie) reported 14 minutes ago from Croydon, England

  Hey @virginmedia when are people in the CR0 postcode going to get their Internet back? It's been down since lunch? Any ETA? Need to plan if I need to go to the office tomorrow instead.

• 
  Catt Hurman (@catt_hurman) reported 15 minutes ago from Bromley, England

  @virginmedia 3 engineer visits across 4 weeks and still no wifi… promised after another failed attempt to fix yesterday someone would come today. No engineer has arrived and nobody is replying to my WhatsApp. Fix this now please.

• 
  William (@willbassoumba) reported 21 minutes ago from Camberwell, England

  Virgin media is down and I actually have to talk to my family… yuck.

• 
  Kay Bak (@kaybaka) reported 29 minutes ago from Camberwell, England

  @Barclays why do I keep getting Error Code: 30915? I’ve been trying to log into my account for a LONG while now!! Coz of not having access @virginmedia have been stealing DD from my account even though I no lover have a subscription with them! Pls fix this b4 more money is taken!

• 
  Catt Hurman (@catt_hurman) reported 32 minutes ago from Bromley, England

  @virginmedia you owe me £241.47 in compensation for 45 days without internet service since the start on my contract (22nd July) and the 3 missed engineer appointments. I will be chasing this through @Ofcom. When Will you start providing the service you’re contracted to?

• 
  Befitat50 (@befitat50) reported 32 minutes ago from Camberwell, England

  @virginmedia You should first before doing anything fix your broadband Internet which keeps playing up All the time in Clapham… What’s going on??? Tell us without making any excuses..

• 
  anne hill (@gorgeousuk) reported 35 minutes ago from Bromley, England

  @virginmedia My husband has called because he is the account holder and has a Virgin phone. Virgin apparently will call tonight/tomorrow morning. However, my feeling now is that your service will work for a time and then will go bad, there is a pattern.

• 
  Andee Byford (@BobCratchitt) reported 36 minutes ago from Poplar, England

  @virginmedia But your hub has died and as such I cannot access my broadband, use my landline as you moved it from copper to Ethernet and the TV services are impacted as I cannot record, watch the BBC or any streaming service. In short an outage.

• 
  Philip 🦅 (@Phil_Swallow) reported 44 minutes ago from Croydon, England

  @vmbusiness outage estimated fix date is 20/09. What planet are you lot on?

• 
  Miss Toppin (@Miss_Toppin) reported 51 minutes ago from Croydon, England

  Dear @virginmedia HOW AM I SUPPOSED TO WORK WITH NO ******* INTERNET? Saw your engineers on the road this week. Why have you not fixed the problem? Whatever licence you have needs to be revoked immediately.

• 
  Raynes Park Lib Dems (@RPLibDems) reported 52 minutes ago from Merton, England

  @virginmedia @RichMeader Could the web page be updated with the fix date please so people can plan accordingly?

• 
  Jane Common (@JaneCommon) reported 54 minutes ago from Camberwell, England

  @virginmedia I haven’t but everybody in my area having problems and we are all fuming.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samuel (@samhardiman92) reported 3 minutes ago

  I have never in my adult life had to deal with a more inept bunch of incompetent people than those who work at virgin media, I wager I would get more sense from an extinct species than I would from their "customer service" department

• 
  Matt 💙 (@mattdoctorwho74) reported 5 minutes ago

  Stream box is terrible claims be 4k, picture, colours, duller than 1988 vhs channels, chip obviously yrs behind, thats tv pulled out now, no rewind tv surely no one would pay £15 pm for sky entertainment when sky entertainment and kids is £3.99 on @NOW @virginmedia

• 
  GeekyHairyBestia (@GeekyHairy) reported 7 minutes ago

  @Simon_Whale @virginmedia Your lucky you got dial up speeds bro. I’m lucky if I get 3-6mb on the GB package and that’s when I have a connection. But yeah customer service has got worse and worse. To point you can not contract or make a claim. Good luck dealing with them,m. Lost my job because of them 🤬

• 
  Iris sykes🌸 #MMJC.🇬🇧🇬🇧🇬🇧 (@Irissykes14) reported 8 minutes ago

  @Simon_Whale @virginmedia I’d never consider virgin too expensive, and can never get in touch with them.

• 
  Si 🔰🏴󠁧󠁢󠁥󠁮󠁧󠁿🇾🇪🤘🏻 (@TheMadBumble) reported 9 minutes ago

  @Jenna_Jade86 It's virgin media. Ive had issues past 3 weeks and I can't conflicting messages every day. I get engineer is on site.. then a few hours later I get. Engineer is on the way with a new fix date 😳

• 
  Jx_THT (@JX_THT) reported 11 minutes ago

  @lgwlgwlgw @virginmedia Cancel and go and buy starlink today you will be up and running within an hour

• 
  TVmusic News UK (@TVmusicNews) reported 12 minutes ago

  @virginmedia Fix Clubland on Virgin TV Go!! The stream doesn't load at all.

• 
  𝐋 𝐄 𝐄 ™ (@outwrite) reported 18 minutes ago

  iplayer quality so bad watching the match. Like watching through water. Also, why can't I watch with @virginmedia app? Disappointing..

• 
  Matthew Smith (@Matthew79421198) reported 19 minutes ago

  @Simon_Whale @virginmedia Worst customer service in the world aside from @British_Airways

• 
  Michelle L-Jones (@maatmouse) reported 19 minutes ago

  @Simon_Whale @virginmedia Never bothered. Just stuck with BT. Expensive but not a bad service