Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hackney, London, Croydon, Islington, Southwark, City of London, Hammersmith, City of Westminster, Hampstead, Ilford, Greater London, Camden Town, Wembley, Paddington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| Islington |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Zain Khan
(@zainyboy89) reported
from
Kingston upon Thames, England
@virginmedia @virginhelp Not happy about the connectivity issues in my area.
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Tom🏴⚒
(@tosman30) reported
from
London, England
@virginmedia have an error code (C130) and not getting a signal, what does this mean?
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Mr T
(@onemistert) reported
from
London, England
@jayrayner1 @virginmedia If the service isn’t down in the area then the fault could simply be resolved by restarting the hub. I guess you’ve done that already?
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Dr David Hardman
(@RumblesOfSteel) reported
from
Stratford, England
@virginmedia Hello, I'm in E15 and my broadband connection has vanished. Is it an area problem?
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
We are fortunate enough to be able to have both @SkySportsPL and @btsportfootball on @virginmedia. But why pay for this when the matches we want to watch are on Box Office? We are being asked to pay twice! We will cancel if this continues. #RipOff
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Max Osiris
(@themaxosiris) reported
from
Sutton at Hone, England
@virginmedia Seriously... the internet has literally died in Carshalton. Seriously not impressed with Virgin Media service the last couple of years. Fix this or we’re leaving.
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Ola Agbaimoni
(@OlaAgbaimoni) reported
from
London, England
@virginmedia Wow I’m shocked. Clearly a lot of people will have gadgets that can only support 2Ghz which was available as a separate SIDD on the hub 3. If you were not going to support it you owed customers forewarning of this fact.
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Jack Reed
(@jackreed08) reported
from
Bromley, England
@virginmedia my TiVo box has broken how can I get this replaced?
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SZA’s Pommel Horse
(@SeifAbdelSalam) reported
from
Hackney, England
Hey @virginmedia how long are we going to live with no Wifi signal in n16 just to get an idea of how much work will fall behind because of this mess
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Jeff forrest
(@Jeffforrest1) reported
from
Kingston upon Thames, England
@pompeyhedge @virginmedia I was getting either 500+ or zero. There may be congestion and over subscription but that isn’t my issue.
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Tracey Franklin
(@Traceywith_an_e) reported
from
Redhill, England
@virginmedia It was back on again later in the day but very difficult in this current situation where we're told it's safer to work from home but then find we're unable to as our broadband provide can't support this.
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Maria David
(@2wheelchick) reported
from
Bromley, England
@virginmedia Is there currently a technical issue in South London? Wifi is not working. Please could you confirm. Have switched off and switched on my box but nothing's working.
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Jess Hayne
(@JLHayne) reported
from
Islington, England
@virginmedia internet has been cut off for no apparent reason? Needing to use it for work - ridiculous service and customer service.
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Graham Long
(@Grahamthecabbie) reported
from
Romford, England
@virginmedia your WiFi is down. Any reason for this please?
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The Gaffa🔌
(@ako_essex) reported
from
London, England
Virgin media is absolutely awful in every aspect
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Jen Hayward
(@Jenoir77) reported
from
Croydon, England
@virginmedia There has been an outage in burgess hill since Saturday but it’s still not fixed. There are texts being sent everyday saying when the next update is but nothing has been fixed. I am totally dumbfounded.
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Ivan Georgiev ♠️
(@ivang21022) reported
from
Lambeth, England
@virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?
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Andy Cowen
(@RealAndyCowen) reported
from
Redhill, England
@virginmedia outage in Reigate RH2... affecting the whole of Hitherwood close.... please get on to it... been out all yesterday and still today....
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@virginmedia @PED7 @lizzidoyle Please do not be conned by virgin they have serious connection issues i pay a high price and now looking for a better service any ideas ?
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Tori
(@totti369) reported
from
Wandsworth, England
@virginmedia no WiFi in sw18 - whole street down any update on when this maybe resolved?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James N
(@Newmanski86) reported
@virginmedia @AlexC93 Same here having the same problem. Did you manage to fix this?
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catherine smith
(@catheri65673799) reported
@virginmedia hi. Dn4 is a known issue no service since 10pm yesterday any idea when fixed? No tv either cos it works via WiFi.
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🇰🇪
(@MrLewisVuitton) reported
Swear to god @virginmedia is so useless. I’m tired of these random outages. Sky had **** speeds but at least I had a constant connection.
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neiltoon
(@neiltoon2) reported
@virginmedia sorry your code of practice means nothing to virgin media they have broke their own policy so whats the point in reading it ? how long does it take for a manager to ring a customer back ? why does eveyone lie and say all managers are in meetings?
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Ron Stewart
(@Greyflyer) reported
@virginmedia These are all OK. Now pixellating slightly on BT Sport. We had this issue a couple of years ago, but can’t remember what fixed it.
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neiltoon
(@neiltoon2) reported
@virginmedia i made my complaint 23/3/22 and still no manager has rang me ? i would say they have broke their policy lol. i ask you why do vm take customers money but give nothing back ?
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🇰🇪
(@MrLewisVuitton) reported
@subtlerose_xo @virginmedia We recently switched from sky because of poor speeds but I’m finding virgin media isn’t any better. I have a other 10 months with these lot
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MattKepple @Makerble
(@mattkepple) reported
@virginmedia Am I able to liaise with someone in customer service over email instead then? If so, what's the email address? If I don't contact them before tomorrow the delivery will go ahead as schedule but I won't be in to receive the router so I do need to rearrange that today
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Michael Rideout
(@MichaelJRideout) reported
I’ve not had to deal very much with @virginmedia Customer Services during my time as a customer, however, now that I am moving and (regrettably) not taking my services with me, I’m being cheated out of money because I was misinformed by one of their colleagues over the phone.
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Michael Rideout
(@MichaelJRideout) reported
And when I’ve raised a complaint, I’ve been told it’s been resolved with exactly the same outcome as before. That is not a resolution in the slightest. @virginmedia should better manage their Customer Services agents who continuously misinform and lie to customers.