Virgin Media Outage Report in Beckenham, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beckenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Beckenham, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Ilford, Mitcham, Croydon, Paddington, Hammersmith, City of Westminster, Wembley, Fulham, Merton, Redhill, Romford, City of London and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Hackney |
Internet | |
| Ilford |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Mitcham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Beckenham, England
Latest outage, problems and issue reports in Beckenham and nearby locations:
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Cate McLaurin
(@madebycatem) reported
from
Camden Town, England
Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .
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Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@philclarke0170 Virgin media seems to be the problem
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Ivan L Petrov 伊凡🇺🇦
(@Ivan_Petrov) reported
from
Lambeth, England
@virginmedia Is there an outage in SW4? I checked the online status on your webpage, but it says there are no issues and yet I do not have internet at home.
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Oliver Fatyol
(@IstvanOFatyol) reported
from
Ealing, England
@virginmedia It is incredible, what you're doing is just pushing the date on your service page to one week to another. We don't have Internet for two months now! What are your engineers doing? I am going to cancel your contract and I will go with an better provider. @virginmedia #virginmedia
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Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers
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(An)TonyM 🇺🇦
(@wowbaggerish) reported
from
Epsom and Ewell District, England
@virginmedia Yes, apparently you have an engineer working on it. If hoping the 20 hour estimated fix time is overly pessimistic!
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia So maybe I have also a problem with my phone line! ******* now
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Adam H-Matthews
(@AdamHMatthews) reported
from
Camberwell, England
@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.
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antoine 🇬🇧🇪🇺🇨🇵🏳️🌈🇪🇸100%EU #FBPPR #FBPE
(@A_D62) reported
from
Islington, England
@virginmedia @virginhelp Tries test but got a message it couldn't andnto try later. Not checked other service but you have a known issue re TV services on your status page
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DianaS
(@DianaAlexS) reported
from
London, England
@virginmedia ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111 Well that was "helfpul"
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!
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William
(@willbassoumba) reported
from
Camberwell, England
Virgin media is down and I actually have to talk to my family… yuck.
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia I managed to pay it in the end but please could you fix your website…there’s some weird redirecting happening when trying to either view or pay your bill. London/Broadband
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia It obviously is an area issue as we have an area WhatsApp group and everyone’s internet is down: but I don’t have time to call as I have appointments all afternoon and knowi will be stuck in a queue for an hour minimum. Can you email to alert them to the issue???
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia I haven’t but everybody in my area having problems and we are all fuming.
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Jane Common
(@JaneCommon) reported
from
Camberwell, England
@virginmedia hi, internet down in se5. A bit of a disaster for me as I have so much work on. Could you ask someone to check it?
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Steven Kraan
(@drawing_daily) reported
from
Islington, England
@virginmedia Hello Virgin Media, I’m trying to pay my monthly broadband bill online but when choosing pay bill it keeps redirecting me to your help page, so I can’t pay atm. When will this be fixed (won’t be paying late fees). Many thanks 🙏
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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paul sissons
(@paulsissons) reported
@virginmedia everytime i phone they say theres a long wait and as i work all day i cant hang on the phone all day im just going round in circles i get asked the same everyday then they say let me check this then they dont get back to me
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Chris Cain
(@chriscain_1992) reported
@virginmedia Says there’s no issue in the area, can get internet signal at the hub but the further you go away from it the slower you get despite the booster
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Jess Martin
(@jessmartin_94) reported
@virginmedia Hi. I have had no phone signal for 3 days at on my mobile whilst at home. Please could you update me on any coverage issues in the HP5 area.
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discodave
(@DaveWilliams159) reported
@JFab208 @virginmedia @SkySports They are shocking!! However not quite as bad as Sky customer service.
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Phil Mace
(@_PhilMace) reported
@virginmedia Yes. But this happens every time. Others I know have the same issue on red button with virgin, so not just me. Really isn't good enough.
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SOUTHBANK 1️⃣ 8️⃣ 7️⃣ 1️⃣
(@longlaneroyal) reported
@uptheroyals1871 @virginmedia Just checked... working 👍👍👍 Trouble is we're f*****g losing 🤬
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David Willey
(@WilleyTakeMeOut) reported
@virginmedia I appreciate your assistance with that, but I’m afraid this is not good enough. If I don’t hear back with a plan of action by the end of this week I will have to inform my local council of the damage caused to the pavement and safety hazard.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
@virginmedia let me down once again with their pathetic service. First the broadband was extremely slow all day and now the Hub is gone. No emergency appointment and I have to wait for a week for a technician visit. @Ofcom
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Sean Lenton
(@SeanLenton) reported
@virginmedia Was getting 8-900 download but as low as a 12 upload. Your site showed intermittent signal issues in the area and to check back in 24 hours.
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MIdAS is a Potato
(@mrmidas2k) reported
State of @virginmedia Red Button. Wait 40 minutes for it to even work, and then there's no audio. It's not my connection, or my internet, it's just Virgin being crap.