Virgin Media Outage Report in Longfield, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Longfield come from postal codes DA3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Longfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Longfield, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Sevenoaks, Upminster, Woolwich, Eltham, Ilford, Dagenham, Dartford, Maidstone, Aylesford, Basildon, Barking, East Ham, Bexleyheath and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
||
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Longfield, England
Latest outage, problems and issue reports in Longfield and nearby locations:
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia No sorry, it's not possible. As I said it's fine now, but I just wanted to check if there were any issues that hadn't been listed on the service status page. I wfh so if there is something known I wanted to make my employer aware that connection might drop intermittently.
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
@virginmedia We know of an issue in your area that results in loss of service [...] you may be eligible for bill credit if your service isn't restored within two full working days.” I don’t know about bill credit but I massively need to work from home today.
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Trathens
(@Trathen_T) reported
from
Crayford, England
@virginmedia beyond the worst company I have ever dealt with lies wrong bills every time you think dealt with another mistake and can don’t deal with someone in uk on hold for hours !!! Just want to leave this terrible company vip customer means nothing
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia your service is awful! I've had NO TV, Wi-Fi or phone line for two days! You have an automated message that says the engineer is on site in the DA16 region resolving the issue for the last 2 days! I'm disappointed, you are not reliable enough and charge me a fortune!
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Ssb316
(@ssb316) reported
from
London, England
What a night for my @virginmedia Broadband AND TV to go down... Missing #LIVARS and #TheApprentice #FirstWorldProblems
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matt
(@selman1979) reported
from
Thundersley, England
@bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia WiFi down all day twice this month! What is going on! This girl needs to work 🤓
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia I always have problems with talking to virginmedia on the phone they say some shit even Dow u had a chat no one puts it down so when u call bk it’s some next shit is they any internet out they what’s gd as virgin let me no
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william benstock
(@will6310) reported
from
East Ham, England
@virginmedia hey I've got 2 mobile phone contracts with you I'd like to get mobile broadband with you with unlimited data but it's only for home broadband users or TV users. I've been a customer for 3 years could I get this deal or do I need to look else where
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craig burston
(@skipratmedia) reported
from
Kidbrooke, England
dear @virginmedia your internet connectivity is broken.
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Anna Bellwood
(@anna0898) reported
from
Sutton at Hone, England
@virginmedia There is an issue in my area. Expected time for the issue to be resolved is four hours away 🙄
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ابراهيم | Ibrahim
(@ibz_s_b) reported
from
Ilford, England
@virginmedia My Virgin Mobile Internet 4G not been working for 2-3 days now. Please help!
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James Campbell
(@theonionlives) reported
from
London, England
So once again my internet is not working @virginmedia
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Gizem (GZM Tutorial)
(@GZMTutorial) reported
from
Bexleyheath, England
@virginmedia thinks it's ok to have a 4 day "outage" in this day and age! 4 days with NO Wi-Fi, TV or phone line! Awful service.
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@SkySportsBoxing y is the fight not working on virgin media
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Stuart McGlone
(@semcglone) reported
from
London, England
@virginmedia internet outage for the second time in a week. It’s not like I’m paying £93 a month now, wait...huh
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Scare-a Sparrow 🎃
(@20S0mething) reported
from
Eltham, England
@virginmedia 0800 052 1251. Multiple calls a day since I left - and you already blocked my service switch once before and tried to Bill me next month even though my service has already ended today. I'm not happy.
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Robert De-jong
(@RobertDejong19) reported
from
East Ham, England
@virginmedia hi need help y is the sky box office not working
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Sam Hicks
(@candylion5) reported
from
Sutton at Hone, England
@virginmedia We’ve already called and you’ve said you haven’t had the request so I don’t see how calling again will help. Sky have told us they have requested it. Have seen numerous accounts of you blocking number ports to Sky so I’m not surprised. Pretty outrageous.
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Kathryn Hedrick
(@kathrynahedrick) reported
from
Ilford, England
@virginmedia Thank you, it made a difference however it has still been cutting out at times. I had checked the service status and there were no known issues reported however I wanted to double check with you.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alice Davies
(@alicewdavies) reported
@virginmedia internet connection not working and has been down for last hour, can’t get through to your customer service line please can someone get in touch with me to resolve?
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Jen
(@JenMains) reported
@virginmedia Can I not do it online? I just need to cancel my account ASAP as I’m moving
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karen grimes
(@karenden74) reported
@virginmedia Several times my WiFi is rubbish dropped out all the time several times a time your engineers have come out and don’t understand why and why we can’t get it in the front of the house but you want to charge me £200 to cancel a service that you agree does not work
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Damo
(@TheDamo08) reported
@virginmedia @virginmedia I'm now being told by your customer service there is not stock for my broadband but also they can send me a self starter pack. Worst customer service I've ever experienced. Nothing but lies.
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prasad halkude
(@prasadhalkude) reported
@virginmedia hi team, I am facing continues disruptions in the wifi service I am using..is there any way to arrange a engineer visit to check the issue
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keep left
(@BillyMeaney1) reported
@virginmedia No. I was told someone would contact me today about the wayleave form, but they haven't yet. No, no new appointment has been scheduled. No one could tell me why the form was not processed, despite numerous promises that the work would be completed. Honestly the worst service ever
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TwoShoes
(@twoshoes_tv) reported
@virginmedia My upload speed ranges from 0.2-3 in the week but during the weekend (up until around 3pm) I get upload speed of 6+ This is a problem of inconsistency mainly.
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𝕾𝖍𝖊𝖒’𝖘 𝕮𝖍𝖊𝖑𝖘𝖊𝖆
(@ShemTaborCFC) reported
I haven’t experienced worse customer service in my life than from @virginmedia . Absolutely disgusting 🤮
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Yasser Zayni
(@YasserZayni) reported
@virginmedia the worst customer service I have experienced in my life. No one know how to talk and resolve a customer issue. I doubt very much there is any pride or care in how they treat their customers. Extremely disappointing!
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Quazi
(@K2theAzzy) reported
@virginmedia On top of that, my new contract came with 2 360 boxes, of which 1 has defective sound. I have already spoke to your agents over the phone twice, who apparently escalated the issue with the second fault (?) team. All I want is the box to be replaced and I'm not hearing anything...