Virgin Media Outage Report in Longfield, Kent, England
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The latest reports from users having issues in Longfield come from postal codes DA3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Longfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Longfield, England
The most recent Virgin Media outage reports came from the following cities: Barking, Gravesend, Newham, Ilford, Dagenham, Maidstone, Orpington, Basildon, Rochester, Gillingham, Longfield, Dartford, West Malling, Grays, and Welling.
| City | Problem Type | Report Time |
|---|---|---|
 Barking
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Internet | 7 hours ago |
|
Gravesend
|
Internet | 11 hours ago |
|
Newham
|
Internet | 13 hours ago |
|
Newham
|
Wi-fi | 22 hours ago |
|
Ilford
|
Wi-fi | 1 day ago |
|
Newham
|
Total Blackout | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Longfield, England
Latest outage, problems and issue reports in Longfield and nearby locations:
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Sara Rainwater (@sarainh2o) reported from Sutton at Hone, England.@virginmedia my Virgin TV Go app hasn’t worked in 2 months. No luck uninstalling and reinstalling it, nor when I called your tech support for help. Any ideas?
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Bhavini Shah (@BhaviniShah) reported from Bexleyheath, England@virginmedia Thanks - it's actually a poor customer service complaint. I'll send a text. Thanks
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Andrew Owen (@owensirons93) reported from Corringham, England@virginmedia any reason why you still haven’t fixed our phone lines? Been down for 3 months now so I’ll be expecting a reimbursement. Also expect a reimbursement due to the fact your failing to supply the minimum download speed
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog
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Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England@virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?
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Tolu (@tolu_____) reported from Basildon, England@virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?
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HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England@suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service
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Deborah Barnard (@pantolady) reported from Bexleyheath, England@JulieBoon @kimbochambers I think it was a Sky problem. Ours was fine on virgin media x
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Elise (@elise_john85) reported from Maidstone, England@virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day
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Phil (@feyipuk) reported from Crayford, England@virginmedia Signal as a whole; router drops to less than 1kbps and remote IP changes like it's trying to reconnect. A power cycle seems to correct it but think I'll need some watchdog program and remote switch to do that if the signal drops and I'm away from the house.
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@virginmedia No show yesterday over 2 hours lost time today trying to sort out the item which ironically are apart of an agreement with @virginmedia to resolve slow speeds and #badcustomerservice. Looks like you don’t ever listen back to your own training recorded conversations...
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Sarah Waygood 💙 (@SarahWaygood) reported from Sutton at Hone, England@virginmedia please could someone contact me. On hold for 20 minutes. No TV service.
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John Paul Goddard (@JP_Goddard) reported from Bexleyheath, England@virginmedia what a joke! Tale of two cities. One advisor couldn’t be more helpful when I rang up with a complaint - I even ended up adding to my package. One was rude, patronising and obnoxious. I get a 14 day cool off might just cancel it. Fuming 😡😡😡
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Elise (@elise_john85) reported from Maidstone, EnglandI do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done
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Gary Brian Smith (@MrGarySmith) reported from Dartford, England@virginmedia **** knows? Can’t trust any appointments you make anyway... still waiting for her to phone back again 4th time lucky that she won’t cut me off again eh?
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Mark Gould (@yiddo71) reported from Rochester, England@virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number
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ML Shelton (@Bomber_RBS) reported from Gravesend, England@skytv @virginmedia get your fecking **** together and agree a deal with @disneyplus
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Ean Irwin (@Ean_I) reported from Sutton at Hone, England@virginmedia 2 minutes to go in the Champions League final and everything has gone down! Expected fix time 16:00 tomorrow. Are you serious!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hill (@Hilly3012) reported@virginmedia That was clearly over a month ago. You’re colleague, surprisingly, never replied.
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🏴 🇪🇺 🇺🇦 Matt Griffiths (@mgphotomad) reportedThanks @virginmedia for sending me a replacement V6 remote control that's actually worse than the one I needed to replace! It's not even a new remote that you've sent me - there's dirt under the battery cover and along the sides! Some service 😡
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Richard Randle (@RichardRandle18) reported@virginmedia Terrible service from virgin media this morning. I sorted a new contract that included an O2 sim, but set up the o2 part with the wrong name. I have been on to them and o2 to get them to resolve since 9:30 am. Still not sorted
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Faye Davies (@itsfayedavies) reported@virginmedia Unfortunately we are unable to call through, as the landline is down and I’m currently not available to go to the property. The person at the property is disabled and uses the landline to use her AgeUK personal alarm.
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Tamara H (@TamaraHowarth) reported@virginmedia It's not the internet/tv/phone that's the issue at the moment, it's the way when we had a problem it took over 3mth to resolve, we were lied to repeatedly and had to keep chasing. Wasted lots of time on what should've been sorted easily. Official complaint open and ombudsman
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Paul (@_LoneWolf_) reported@virginmedia another day and yet more connection issues. That's about 9 or 10 times it's gone down for multiple hours this past week. I'd love to get some support since I can't call without a connection now. Charge nearly 17% extra annually but give even less help. Disgraceful.
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Babyface (@matthewwestham) reported@virginmedia why are you so expensive such a bad service now.
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Alex Evans (@Evs74Alex) reported@virginmedia Where do I make a complaint? Having been deceived into an inferior package vis your Whats App service on Friday (downgraded to Sky Sports SD from HD) I rang today well within the cooling off period of 14 days to give 30 days notice, and to reinstate the previous package 1/3
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Milan Campion (@CampionMilan) reported@virginmedia We cannot log into SkySports using VirginMedia login, there is something wrong with your authentication
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Mark Hill (@Hilly3012) reported@virginmedia Please, please update my complaint.