Virgin Media

Virgin Media Outage Report in Longfield, Kent, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Longfield come from postal codes DA3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Longfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Longfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Longfield, Kent, England 03/29/2024 10:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Longfield, Kent, England

The most recent Virgin Media outage reports came from the following cities: Ilford, Dagenham, London, Chatham, Newham, Longfield, Woolwich, Maidstone, East Ham, Charlton, Barking, Eltham, Upminster, Basildon and Thamesmead.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham TV
United KingdomIlford TV
United KingdomDagenham Internet
United KingdomLondon Internet
United KingdomChatham Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Longfield, England

Latest outage, problems and issue reports in Longfield and nearby locations:

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Yes and my hardwired connection was terrible as well paying for 350mb was only receiving between 40 and 70 MB on download. The Wi-Fi I resolve with my £400 mesh system

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia You are, as ever, not admitting any service issues. Have run your tests through the site and restarted my entire home network.

  • candylion5 Sam Hicks (@candylion5) reported from Sutton at Hone, England

    Internet from @virginmedia cut out every day for the last at least 2 weeks. Customer service is abysmal. Bye.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It seems ok the last few times I have checked it, but the whole point of this is that several months have passed with poor service poor management and me getting not the service I am paying for. Only time you want to telephone is when you want more money

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I called several times about my broadband to be promised a manager would telephone me back no one never did then you call me back asking for more money not good customer service don't you think

  • JamesMarsh1974 James Marsh (@JamesMarsh1974) reported from Crayford, England

    @virginmedia Just check area 22 for problems, please.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I telephone back in June to report an issue only to be fobbed off by one of your call representatives. Then I telephoned again in August because my issue had got worse to be promised a manager will call me back on several occasions no one did.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia I have been with you for 7 years now and each time I think this service is getting worse and worse depending on who you speak to

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia thanks again to the #wankers @virginmedia who cut me off again after 1 hour and 2 mins. So by way of a payback if I don’t get a call in the next two hours I’ll cancel my DD and you can ******* stick your service you your shitty arse!!!!!!!

  • ThePamFord Pam Ford (@ThePamFord) reported from Ilford, England

    @virginmedia no service in E18 I've rang the number and listened to the instructions still no Joy

  • Dave_Deb Dave Debenham (@Dave_Deb) reported from Eltham, England

    @virginmedia Hi... I've been on the phone to tech support and they have tried to register me with no joy. I was simply told that the system is down and they couldn't help.

  • claighton89 Claigh Young (@claighton89) reported from Gillingham, England

    @virginmedia have the absolute worst customer service going! Have once again made a **** up with our bill, even after speaking to (and being lied to by) 3 different people on the phone! Absolute joke of a company!!!

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia It was from broadband team the gentleman name was Robert. He was not listening to anything I had to say he was beginning to annoy me so I had to put the phone down before I said something I would regret

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia Ok is there a number that I can telephone or department that I can ask for. I wish all advisors was determined resolving my issue as you are.

  • EreiraS steven ereira (@EreiraS) reported from London, England

    @virginmedia In the last 2-weeks I have spent £400 on a mesh system to get the service that you should be providing.

  • claighton89 Claigh Young (@claighton89) reported from Gillingham, England

    @virginmedia Each month I've had to make subsequent phone calls to have you rectify the bill. I called 2 or 3 times before this bill came out and was assured that it would not happen again. And as expected it has. Absolutely disgusting service!

  • claighton89 Claigh Young (@claighton89) reported from Gillingham, England

    @virginmedia Media Services. We were offered a deal back in July which was all sports, movies and kids channels for around £111. Since then we have had our wifi and box and each time I call about one of these issues you clear the deal from our account. This month billing us £215!!!

  • nisbig10 philip gibson (@nisbig10) reported from Sutton at Hone, England

    @virginmedia what an absolutely shocking service , on and off the phone from 11:00 am until 22:00 regarding my broadband service , nobody has a clue to what’s happening , been given completely conflicting information and website giving false information #offcom will receive copy

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia Don’t give a shit what your code is if I don’t get the service you don’t get my money

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    @virginmedia last Friday I was on hold for 1 hr before being cut off. Tonight I’m trying again to arrange an engineer 2 come 2 my hse to sort lack of BB coverage. So far I’ve been waiting 44 mins as I’ve just upgraded I think I’ll action the cooling off period and can’t service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sophieJaldous sophie aldous (@sophieJaldous) reported

    @NOW Your service is awful. Even the guy in customer service told me it’s awful and recommended Virgin Media🥲. So Because you only provide the weakest service in my area I have to cancel my contract BUT you want to charge me even though you CANNOT provide the service!? #poor

  • djsm1ddy djsm1ddy (@djsm1ddy) reported

    @virginmedia I never get to the point of getting through. I've called twice today and hung up because of call waiting times

  • dionnepat2000 Dionne (@dionnepat2000) reported from Walthamstow, England

    @vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!

  • JoeCoyne Joe Coyne (@JoeCoyne) reported

    @virginmedia Do you think it’s fair that we are paying full price for a service that’s working only 50% of the time?

  • oimuscles stuart hills (@oimuscles) reported

    @virginmedia Terrible Service!!!! On the phone for 48 minutes… and no one to help or pick up!!! They soon pick up when they want a new customer!!!! And it’s 2022? This is awful! And they wonder why people go to @skytv

  • neilfayekay #neil wilcock (@neilfayekay) reported

    @virginmedia No I've checked and my WiFi signal keeps dropping out,even with be WiFi boosters it's still slow,getting frustrating now.

  • KatangaUK Boots McGee (@KatangaUK) reported

    @virginmedia I rebooted my hub a couple of times and disconnected my work vpn and it seems ok now. Not sure why the issue is re-occurring but I have raised this multiple times and its wasting my time to be honest. Unsure what else an engineer can do, just maintain your infrastructure please.

  • ghilyon Ghily (@ghilyon) reported

    @virginmedia Hi yes I’ve done this already. No service problems in my area. Am I able to get someone to call me or an online chat?

  • natwyles83 Nat Beaumont 🌻🇺🇦 (@natwyles83) reported

    @virginmedia hi, my hub3 and connect app have stopped working together again. I've uninstalled/reinstalled app, rebooted hub, still not working. I've also put a msg out on help section of app, but nothing. Can you help?

  • lukewrd Dr Luke Ward 🏳️‍🌈🌱 (@lukewrd) reported

    @virginmedia Hi. Do you have any update re the internet issue in NN3 area? The internet has been down for most of the day, was due to be fixed around 4pm, then 8:30pm, but still nothing and no update on the website. Thank you.