Virgin Media Outage Report in South Benfleet, Essex, England
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The latest reports from users having issues in South Benfleet come from postal codes SS7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Benfleet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near South Benfleet, Essex, England
The most recent Virgin Media outage reports came from the following cities: South Benfleet, Gravesend, Gillingham, Southend-on-Sea, Basildon, Grays, Brentwood, Canvey Island and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Internet | |
| Gravesend |
Internet | |
| Gillingham |
Internet | |
| Gravesend |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Basildon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near South Benfleet, England
Latest outage, problems and issue reports in South Benfleet and nearby locations:
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ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
I'm having real trouble cancelling my Virgin media account. Cant6v chat them, can't email them now on hold for 10 minutes. Just want to end the contract give 30 days notice. New promotion only for new customers. Wtf?
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text
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James Young
(@jamesrfyoung) reported
from
Wickford, England
@virginmedia your internet has been rubbish recently with varying speeds as low as 5mb 1 minute then 95mb the next! Now it’s gone down completely! On top of not being able to speak with anyone I don’t feel that your service is worth it! #rubbishservice
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Rob Green Jnr
(@rob_green86) reported
from
Thundersley, England
Anyone else really struggling with slow speeds over the last 10 days with @virginmedia. It's been spot on for 2 years now and then 10 days it seems something has happened. Lucky to get over 10Mb now 🙈
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Rob Green Jnr
(@rob_green86) reported
from
Thundersley, England
@westbrookdanni @virginmedia Up to 2 weeks ago I didn't have a bad word to say about them. The pure fact you can't get through to someone is the worst of it. Happy to take your money and trim your internet speeds!
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David Sugg
(@TheSugg) reported
from
Gravesend, England
@virginmedia hi I’ve received a written response to a complaint from VM but with no way to reply other than the usual customer service number which doesn’t offer an option for this. Can you supply another telephone number or physical address to reply to?
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kali ace
(@GrandmasterAce1) reported
from
Grays, England
Virgin media users any issues 😣?
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Kelda🥤
(@keldaaa) reported
from
Canvey Island, England
@virginmedia I can’t seem to find an email address or postal address for general queries, can you please provide me with one? My nan is now in a care home with dementia and we need to cancel her landline, broadband & mobile on her behalf so need to write to you to give details.
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Lawrence Hooker
(@goonerlgh) reported
from
Gillingham, England
@virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?
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ron palmer
(@moebius1967) reported
from
Southend-on-Sea, England
@bushontheradio Trying to get through to Virgin media to cancel the contract. Bloody chatbot isn't worth a ****
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kali ace
(@GrandmasterAce1) reported
from
Grays, England
@SunveerC26 @_amansanger_ @virginmedia This is so rude, how do u guys have footage of me waiting for the internet to come back up 👀👀 booky
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.
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Geoff Watkins
(@DronePilotGeoff) reported
from
Gillingham, England
@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
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Robert Shaw
(@hungoverdrawn) reported
from
Wainscott, England
@virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.
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Sam #GSBOUT
(@_SamButler) reported
from
Rochester, England
@virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please
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TDF TT
(@TDF_TT) reported
from
Gillingham, England
@virginmedia TV outage ME4?
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.
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Barry Rose
(@Rosey_8) reported
from
Brentwood, England
@virginmedia hi could please let me know how I can cancel my contract ?? My bills are about £30/40 a month higher than most people I know
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Kim Baker was Lovett
(@Kimlovett) reported
from
Southend-on-Sea, England
@virginmedia what’s happened to your customer services? I have stayed with you for years now need your help, can’t log into my account need your help and holding forever on the phone ....
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mandy priest
(@lakingsfan82) reported
@virginmedia No it just rebooted, I thought it only reboots itself for updates etc when the box isn’t in use or after 11pm or something when not many people are using their boxes, the box is very slow at times as well when flicking through tv guide
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Jim Symonds
(@JimSymonds) reported
@virginmedia What does that mean? The fact you can't even confirm you will fix the fault this year shows you have no confidence in your repair teams. So why should I?
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Colin Webster
(@ColinWebsterUK) reported
@virginmedia Terrible service with your customer services over the last week. Services terminated I did t want terminated. No remedy. Complaints manager supposed to call back but didn’t. Great way to lose customers!
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Chris Dack
(@ChristopherDack) reported
@LauraKnight2010 @virginmedia Did you get any resolution on this? Facing the same issue
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Chris Dack
(@ChristopherDack) reported
@virginmedia I’m having issues other user seem to be having with VM and Sky (glass in my case). Both wired and wireless connections to the internet not working via the sky device. Connecting to the router fine. All other devices on the network are connecting to the internet fine.
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Jp thompson
(@johnpaul0001) reported
@virginmedia @whatevillurks I’m having the same problem
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Dark Fluid aka CESSPOOL
(@GodwynnDexter) reported
@virginmedia I wouldn't know if the pod is working or not, all I know is that my WiFi is still unstable as it was...
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Rajoo🇮🇳
(@Rajoo56473358) reported
@virginmedia Yes, the service remains out of order!! Are we ever going to have this resolved l wonder. Let's hope there is no incident as l have repeatedly put you on notice that this is an unacceptable position.
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Lord Carrington
(@CARRO1974) reported
@virginmedia Says looks like there’s a problem with your internet
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Jp thompson
(@johnpaul0001) reported
@virginmedia Any fix??