Virgin Media outages and service status in South Benfleet, England

Problems in the last 24 hours in South Benfleet, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Benfleet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near South Benfleet, England

The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Basildon, Gillingham, Rochford, South Benfleet, Billericay, Canvey Island, Ingatestone, and Brentwood.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	7 hours ago
Southend-on-Sea	Internet	2 days ago
Southend-on-Sea	Internet	3 days ago
Basildon	TV	6 days ago
Southend-on-Sea	Internet	7 days ago
Southend-on-Sea	Total Blackout	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near South Benfleet, England

Latest outage, problems and issue reports in South Benfleet and nearby locations:

• 
  Tolu (@tolu_____) reported 7 minutes ago from Basildon, England

  @virginmedia How about just provide me a link to download the less than 10mb of pdf? Admin fee to provide a link or email a customer of over 3years? What have you offered me in return for the many times of INTERRUPTED service when I’ve had to turn to my mobile hotspot?

• 
  Katie Purkiss (@KatiePurkiss) reported 7 minutes ago from Southend-on-Sea, England

  @virginmedia They haven’t got through to anyone to cancel it yet?

• 
  Nick Bultitude (@bultifish) reported 13 minutes ago from Gravesend, England

  Hmm, #Skyglass is looking like a decent option if this #virginmedia outage becomes a habit.

• 
  Onearmedjohn (@onearmedjohn) reported 15 minutes ago from Gillingham, England

  @virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…

• 
  Darren Young 📺 (@Just_Daz_Young) reported 20 minutes ago from Gillingham, England

  @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

• 
  Paul Dwyer (@pauldee74) reported 21 minutes ago from Grays, England

  @virginmedia @YodelOnline again day 3 of waiting for package spoke on webchat kept getting told its coming today + check tracking but tracking saying was delivered yesterday! another day wasted and taken off work yodel please help! I just need to know its coming today and a time

• 
  Nick Miller 🇺🇦 (@NickMillerUK) reported 26 minutes ago from South Ockendon, England

  @virginmedia somehow you have reset my Dad’s Virgin media box, LAN seems to be off and the wifi on it is back on. This is rubbish because we have network setup there with much better hardware than your box. Now none of it works and I am hundreds of miles from his house. Why?

• 
  Simon Norris (@sinozza) reported 31 minutes ago from Southend-on-Sea, England

  @virginmedia I spent over an hour on the phone yesterday trying to get through to a customer service rep only to get cut off. Still waiting to hear on WhatsApp and been on hold this afternoon 45 mins and still holding???? Whats going on??

• 
  Paul Dwyer (@pauldee74) reported 34 minutes ago from Grays, England

  @virginmedia 02038271376 is this one of your numbers been getting calls for 3 days saying there virgin and problem with my internet!!!

• 
  Becca (@becshawyer) reported 37 minutes ago from Wickford, England

  @virginmedia disgusting customer service ... after months of issues still not being resolved our latest phone call after raising a complaint the customer service representative hung up on me! Getting to the point now where we will be leaving 😡

• 
  WeHateHills (@WeHateHills) reported 38 minutes ago from South Woodham Ferrers, England

  @ClassicSoulDJ @virginmedia Get @BTGroup much more reliable - have read so many stories about #Virgin having problems

• 
  Russell Norris (@rrrussboy) reported 38 minutes ago from Southend-on-Sea, England

  @virginmedia so after weeks of unbelievably poor broadband and customer service there was an offer from you to resolve the situation with a web chat at 11am, with a link being provided here. No link. I’m lost for words

• 
  Katie Purkiss (@KatiePurkiss) reported 39 minutes ago from Southend-on-Sea, England

  Hey @virginmedia Parents new 360 box not working and engineer not available to come out til the 27th!!!! Not good enough! 😔

• 
  Onearmedjohn (@onearmedjohn) reported 45 minutes ago from Gillingham, England

  @virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?

• 
  lindsay wood (@Dearnormajeane) reported 46 minutes ago from Southend-on-Sea, England

  @kelseybytheway @virginmedia Second this so ******* hard. Diagnostics dont do **** when the issue is with the hardware itself

• 
  ron palmer (@moebius1967) reported 47 minutes ago from Southend-on-Sea, England

  Wow Virgin media TV services are down nationwide due to a power outage. That's an awful lot of compensation.

• 
  Onearmedjohn (@onearmedjohn) reported 48 minutes ago from Gillingham, England

  @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

• 
  VenusEnvi (@VenusEnvi) reported 48 minutes ago from Grays, England

  @virginmedia what’s the point of asking me to text when I’m ready to set up the new hub if your going to deactivate the old one before I’m ready!! Good job I have unlimited data on my mobile network!!

• 
  Richard Noble (@Richard09499442) reported 52 minutes ago from South Ockendon, England

  @virginmedia my wifi is terrible, how do i go about getting some boosters so that my signal is as strong as you promise? I can't access the app (thats another unresolved problem!) Also how do i go about receiving the £100 credit that you also promise? Thank you.

• 
  Mark Gould (@yiddo71) reported 60 minutes ago from Rochester, England

  Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Holli (@HolliCarden) reported 1 minute ago

  @MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.

• 
  Enzo Ferro (@EnzoFerro2023) reported 3 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Very sorry for your loss. I left virgin media a few years back after very poor service and I am hearing lots of examples recently of why I will never return.

• 
  control alt de ligt (@JohnnyHynes2) reported 5 minutes ago

  @virginmedia Not working cheers mate go on off for no reason before the big game

• 
  ABDUL (@MrMufc77) reported 8 minutes ago

  @virginmedia yes there has been a outage for over a week now they fix the problem then it goes off again after a few hours 😡

• 
  EternalJay (@TheEternalJay) reported 8 minutes ago

  @TomPickering @EKOcasts @Hyperoptic Virgin Media died on me less than an hour before a broadcast...twice. Forced me to move my entire setup to a different house just so I didn't flake on my commitments. Switched to a different provider immediately after the 2nd incident. Never looked back since.

• 
  estevén (@superpaddiepads) reported 10 minutes ago

  @LessGrumpy @virginmedia Exactly that. The quality of the broadband has never been an issue but the customer service is almost non existent. But when you base that offshore it does tend to be the case. Very polite but utterly useless.

• 
  citizen_first (@citizen_first25) reported 16 minutes ago

  @virginmedia @ThatsTVOfficial please explain why you have removed your service from virgin please

• 
  Leon Fleming (@leonfleming) reported 19 minutes ago

  @virginmedia I've just sent you a DM about my virgin 360 box. Please help.

• 
  emma 💜 (@lovrlwtt) reported 20 minutes ago

  oh my days virgin media had me arguing w a guy in india until i said im closing the account cancel everything was then transferred to a man with a british accent and was trying to make me keep the account and they can get it sorted. funny how that works

• 
  Mark vix (@Vikk3rs146) reported 23 minutes ago

  @fluffybubbles73 @virginmedia They troll the same old crap mate ..I just switched to Sky after 30 years with Virgin because they don’t give a **** about you ..just want new customers