Virgin Media Outage Report in South Benfleet, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Benfleet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near South Benfleet, Essex, England
The most recent Virgin Media outage reports came from the following cities: Basildon, Gravesend, Gillingham, Grays, Southend-on-Sea, Rochester, Canvey Island, Wickford and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
||
| Gravesend |
Internet | |
| Gravesend |
Internet | |
| Gillingham |
Internet | |
| Basildon |
Wi-fi | |
| Gillingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near South Benfleet, England
Latest outage, problems and issue reports in South Benfleet and nearby locations:
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Mark Booth
(@thebooooooth) reported
from
Basildon, England
Problems with @virginmedia continue. Now the wifi is down and no streaming tonight! #shouldnothaveleftsky #FirstWorldProblems
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Mark Pashby
(@MarkPashby) reported
from
Southend-on-Sea, England
@virginmedia still no connectivity at all for me in SS0. Running a successful ISP should also surely include upda ting customers when issues arrise. Internet connectivity in this day and age is a utility, not a nice to have. #virginmediadown
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Chris L
(@ChrisyL1) reported
from
Basildon, England
@virginmedia Ty for getting back to me, look we have been together for too long to just throw it all away bc of one incident so I will take a look once I’m home from work ... I miss you lots x
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia the worst customer service ever!!
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Mark Pashby
(@MarkPashby) reported
from
Southend-on-Sea, England
@virginmedia i get it. Captalist country and therefore a fallacy to beleive we dont need you. You social media support responders are in jobs etc But really, VM broadband is a joke. Bring back telewest and the more personal service of old. #virginmediadown again
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Sam
(@_SamButler) reported
from
Rochester, England
@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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Mark Booth
(@thebooooooth) reported
from
Basildon, England
So @virginmedia lie to you and then don't respond to you or follow up your phone request to make a complaint. Why did i ever leave Sky! The service has been shocking, wouldn't recommend Virgin to anyone
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Laura S 🦢🦄
(@l_stallworthy) reported
from
Gillingham, England
Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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Tmak
(@tmacbond) reported
from
Wickford, England
@1KolaAdebisi Endless calls eating into family time & still no end in sight just being fobbed off @virginmedia this is awful services @Ofcom please help
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Ben Cox
(@Coxy009) reported
from
Basildon, England
@virginmedia my internet connection is still being affected by the issue you had a few days ago! This is not good enough and I expect better.
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Tmak
(@tmacbond) reported
from
Wickford, England
@Ofcom @virginmedia How on earth can you on a simple change over of service that your representative said or was an easy job & you still 5months later still being billed & endless promises not kept now it’s calls eating into family time & not end in sight!! Help
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
All ******* weekend on to @virginmedia about their shit service and absolutely nothing
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BrazilArte
(@BrazilArteUK) reported
from
Southend-on-Sea, England
I’ve been waiting in all day for a package. For them not to deliver as they couldn’t ring the door bell. @virginmedia please don’t use @YodelOnline anymore they are the worst company ever.
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
Another afternoon on to @virginmedia with absolutely no body willing to help. The customer service is as appalling as the service they provide. The sooner I can get back to @skytv the better #virginbroadband #virginmedia #con #ripoff
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@virginmedia A thousand times. On a chat all day yesterday and was promised someone would call me, no one did. To say this is the worst customer experience I have ever had would be an understatement.
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Kelly Bingham
(@kelly_bingham2) reported
from
Southend-on-Sea, England
@virginmedia you are an absolute shambles and that’s me being polite .... countless amounts of calls, hours on end of holding on the line and trying to resolve a very simple issue and it is STILL not resolved ..I am beyond frustrated now and will never ever use you again
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
I am getting the serious **** with @virginmedia absolutely appalling service!!!
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
@financialombuds can I get out of my @virginmedia contract with no costs due to their complete failure to provide the service I pay for and refuse to deal with my issues
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David A Byron
(@divadnoryb) reported
from
Grays, England
@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Neil
(@Gheritt) reported
@virginmedia Then a manager called me back and advised the issue was due to the offices being in different countries they do not communicate with each other and the agent was not aware of the promotion or that you can accidentally opt out when calling to cancel
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iain
(@iainjames9) reported
@virginmedia There was a period of ~5 hours today in which it was working. Now back to terrible packet loss and completely unusable. Can you confirm this is being looked at pleased?
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Mo
(@mohashpat) reported
@virginmedia Yes today, and they said earlier it has been fixed. But now it is down again
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Paul Neil
(@Gheritt) reported
@virginmedia I was incorrectly informed that I could cancel due to the price increase then when I arranged alternate service with another provider and called up to cancel I was informed I had agreed to a promotional discount which meant I could not cancel.
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Mark Lewins
(@marklewins) reported
@skytv @SkyHelpTeam Sky Q is an awful, flakey system that seldom works. 2 × 2tb boxes now and likely a 3rd on Monday now. All because they just don't like @virginmedia Hubs (mine is a Hub 4). And Sky want to put my bill up by £ 9 a month! Yeah...I think not.
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Dan
(@Bigdan693) reported
@alexjbooks @virginmedia I have had exactly the same problem, called to find out when my deal ends which is July 2023 yet they are telling me my package will go up £21.50 in May!!
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princealbertofmonaco
(@WeeLemLug) reported
@virginmedia I’ve actually called back and now on hold to speak with Retention/Customer relations for 26 mins now 🤯🤯
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JR
(@JRSaysWhat) reported
Hi @virginmedia - just called to cancel my account (after 6+ years due to price increases). Got offered a deal to stay but the line cut off, and when I went to call back, the person I spoke to said the offer was no longer available. Literally 15 mins later 🧐 Can anyone help?
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Natan Khareghat
(@natan_6) reported
@murtagd @virginmedia I have had this issue for couple months now on the app on both phone and ipad, whats going on???
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Polly Lee
(@Pricelesspolly) reported
@virginmedia no I haven't my partner is on the phone now trying again to disconnect. if happens again for 4th time can i disconnect by whats app service? cos honestly shocking how much your staff are rail roading myself several times now , literally feel being forced to stay.