Virgin Media Outage Report in South Benfleet, Essex, England
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The latest reports from users having issues in South Benfleet come from postal codes SS7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Benfleet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near South Benfleet, Essex, England
The most recent Virgin Media outage reports came from the following cities: Southend-on-Sea, Rochester, Gravesend, South Benfleet, Basildon, Gillingham and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Wi-fi | |
| Rochester |
||
| Rochester |
Internet | |
| Gravesend |
Internet | |
| South Benfleet |
Internet | |
| Southend-on-Sea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near South Benfleet, England
Latest outage, problems and issue reports in South Benfleet and nearby locations:
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia Our virgin remote has stopped working, tried re pairing and new batteries but won’t turn volume up or down or tv on/off
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.
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Roxc Reeve
(@roxcreeve) reported
from
Southend-on-Sea, England
@MelanieCmusic @virginmedia @BBCTheOneShow Virgins internet is terrible I have to reconnect every device almost every day! They do nothing about it
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frank #13 🏴🏴
(@frankroe2) reported
from
Basildon, England
@virginmedia why is so hard to get in contact with you, it’s like you don’t want to help.
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J.C
(@Peter_AFC_) reported
from
Rochester, England
@virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.
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Alan Churms
(@achurms81) reported
from
Basildon, England
@virginmedia hi guys I know it’s very busy but I was just wondering if you can send me a replacement SIM card as mine keeps losing signal and dropping calls
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Dazzle
(@darrenh67) reported
from
Rochester, England
@virginmedia What a load of bollox phone sends to same place it’s all shit
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Marc Tobin
(@Cod49ers) reported
from
Grays, England
You make mistakes in life. Going back to @virginmedia is one of my biggest. Internet is awful, can’t sign into the media service and the customer service is nonexistent. I advise you do not do it!!!
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia but where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia are you going to follow sky and cancel our sky sports subscription
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
Don’t ignore me @virginmedia where’s is ******** is @disneyplus 🤔🤨🤨🤨
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I might download @DisneyPlusUK on my PS4 instead 😀😀😀
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chris cox
(@coxychris) reported
from
Southend-on-Sea, England
@virginmedia I hope you are going to compensate people for these issues. Mines been like this for weeks so much so that I thought it was the super hub. Looks like I may leave I’m June service is awful
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta
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Thomas Hapgood
(@Tiger118118) reported
from
Basildon, England
**** @virginmedia I’m going to download @DisneyPlusUK on my PS4 😀😀😀😀😀
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Mickey R.
(@Mickey_Rynn) reported
from
Southend-on-Sea, England
@virginmedia internet completely down. Also your websites: can't even get on to check status elsewhere
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CatherineRosex
(@CathRoseBiebTWx) reported
from
Rochester, England
@virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@CybillLiberty @virginmedia @reece_dinsdale had problems & got it sorted. They do seem like an awful company tbh.
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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☩ RYVN ☩
(@Inked_Ry) reported
@virginmedia @leanne7585 Mines been down for an hour now too (kent). Did this solution work for you?
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themacraecase
(@themacraecase) reported
@O2 @virginmedia Virgin are terrible. Really terrible. Really, really terrible.
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Daniel Salter
(@retlass) reported
@virginmedia I have a 200mb plan but rarely get more than 50mb. It’s impossible to contact your customer service department and get stuck in the loop of death. I’ve given up
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Nigel's Tweet
(@nigelstreet) reported
@virginmedia How can even an estimated wait of 45 mins still be 45 mins after an hour? There are lots of answers, none of them good customer service.
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denise downham
(@downhamdn) reported
@virginmedia I have now received a call back from a manager who has now said will pass to the technical resolution team who will get back to me in 3-5 days which is a worse situation than this morning. I hope anyone considering virgin mobile is reading my messages and taking heed 2 🤬
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Scott Lovegrove
(@scottisafool) reported
@virginmedia @O2 Over the last couple of weeks I've seen a big increase in Internet cutouts and I'm not sure whether it's the service or my hub. When it does drop, the hub does seem to behave like I've just rebooted it. Is there a way to check if the hub is faulty and needs replacing?
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Steve Milligan
(@Stevemills76) reported
@O2 @virginmedia I’ll be leaving on next contract renewal then, virgin media are the worst for customer service! I’d rather pull my face off and wipe my arse on it!
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John J Peebles
(@johnjpeebles) reported
@virginmedia Just to be clear - problem solved by going with your competitor. Not by you.
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denise downham
(@downhamdn) reported
@virginmedia Is that it? Should I be satisfied with this level of customer service?
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Adrian Court
(@acourt64) reported
@virginmedia can you please help me? I've had no business broadband for 6 days now due to a 'national outage' and I can't get a response from anyone as to when it is likely to be restored