Virgin Media Outage Report in South Benfleet, Essex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Benfleet, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Benfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near South Benfleet, Essex, England
The most recent Virgin Media outage reports came from the following cities: Grays, Basildon, Longfield, Southend-on-Sea, Brentwood, Laindon, Stanford-le-Hope, Gravesend, Gillingham, Wickford and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Total Blackout | |
| Basildon |
Internet | |
| Longfield |
Total Blackout | |
| Basildon |
Internet | |
| Longfield |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
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Virgin Media Issues Reports Near South Benfleet, England
Latest outage, problems and issue reports in South Benfleet and nearby locations:
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia my landline has had a fault for over 24hrs. Have rung 151 from mobile but being visually impaired can't follow links, help pls
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia 2/2 when I've rang them with a toy TV problem,s
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matt
(@selman1979) reported
from
Thundersley, England
@bingosbadingos @virginmedia @Ofcom They will play the game mate - you report them. Virgin will send a letter 2months backdated in 4 months wanting a response to allegation , minewhile oftcom close it as out of time .. literally virgin cost me a fortune damaging drive / lost work - promised refund never did
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Kelly Dyke
(@kellydyke08) reported
from
Southend-on-Sea, England
@virginmedia checked the website apparently no issues in my area, yet tv and WiFi keeps going off 👎🏻👎🏻
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S H A N
(@shannonispeng) reported
from
Southend-on-Sea, England
@virginmedia are trying to say I owe them 2 months of bills even though I can see on my bank statement I paid last months bill. Can someone please advise me as I just sat on hold for 30 minutes only for the rude inept **** to hang up on me after placing me on hold. #fuming
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia have the absolute worst customer service going! Have once again made a **** up with our bill, even after speaking to (and being lied to by) 3 different people on the phone! Absolute joke of a company!!!
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
After contacting Virgin Media on Twitter numerous tines on Twitter about no landline & getting no help since Friday my neighbour phoned 1/
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Len
(@therealims) reported
from
Rochester, England
@virginmedia @SkyUK make me an offer. Your service has to be better than this
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia @mahager This is still a problem and has been since Tuesday! For the amount people pay for Virgin it a disgustingly bad service!
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence
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Mark Gould
(@yiddo71) reported
from
Rochester, England
Useless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia What is wrong with the broadband having no problem for days even weeks but no service at all now . Hope we will be refunded for service that not being provided
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Media Services. We were offered a deal back in July which was all sports, movies and kids channels for around £111. Since then we have had our wifi and box and each time I call about one of these issues you clear the deal from our account. This month billing us £215!!!
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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sharon fox
(@FoxSlfox) reported
from
Grays, England
@virginmedia @J_Roobs What is going on with broadband in our area we have had little or no service for days lucky we have sky broadband as well as I would not be tweeting this message #sortitout or loss our custom
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hilary
(@hilarymillingt) reported
from
Southend-on-Sea, England
@virginmedia it took my neighbour over 2 hours on phone but an engineer is coming today, taking 4 days for this is dreadful service
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Aaron
(@HazardOnTrack) reported
from
Rochester, England
@virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs
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Claigh Young
(@claighton89) reported
from
Gillingham, England
@virginmedia Each month I've had to make subsequent phone calls to have you rectify the bill. I called 2 or 3 times before this bill came out and was assured that it would not happen again. And as expected it has. Absolutely disgusting service!
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Andrew Buxton
(@buckers43) reported
from
Basildon, England
@virginmedia I've been a customer with you for 21 years and your customer service is not great, I'm paying through the roof for my package, the wifi is crap sometimes, your team has offered to take my bill down £20, but when I mentioned about replacing my hub, that will cost £35
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Simon Chapman
(@_SimonChapman) reported
from
Rochester, England
@RenaCrossley @virginmedia Nope! They are absolutely useless. By far one of the worst customer services you will ever find
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nancy
(@Nancy91136432) reported
from
East Kilbride, Scotland
@virginmedia We had an engineer out on the 22nd of December to fix an ongoing issue with our broadband since upgrading. He has damaged our brand new amtico flooring.Please advise.
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emma edwards
(@em_inkydink) reported
@virginmedia Yeah, it would be nice to receive the broadband service we pay for. Shambles! Customer service=a big fat zero.
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Charlie
(@CharlieBooker7) reported
@virginmedia sort out your ****. TV keeps cutting out yet again. We pay so much money for such little service it’s pathetic.
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Dizzy Yates 0069 Stiff Assed Brit
(@CaptMikeYates) reported
@TalkingPicsTV I couldn't watch TPTV showing of Doctor Who And The Daleks on the iPad. Virgin Media TV Go said it wasn't available due to rights issues. Is that a common thing? (I have the DVD so I'm not missing out that much but it's nice to watch with others on Twitter).
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Adam Hill
(@AdamHil78105271) reported
@virginmedia complaint case C-2312211253 created on 23 Dec. Assured that someone would contact me, no one has, called in again twice today, customer services again making commitments they can’t keep. Outrageous customer service, pls tell me how you are going to resolve?
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Sefa Melamet
(@SefaMelamet) reported
@virginmedia @virginnmedia no broadband and no Internet. Shocking service #virginmedia when will you fix these issues???
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🍃
(@AyoAmal) reported
@virginmedia It doesn’t show ****. It says it’s working fine but it ISNT WORKING. Please fix your trash internet ffs.
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ZEKU_4∆P
(@HFB86) reported
@virginhelp @virginmedia £40per month for bog standed 100mb not including the "promotion offer" which is laughably, nearly 1 hour without Internet, the connection issues is on your end not ours.
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Stephen
(@Stephen42679361) reported
@virginmedia I have a terrible speed on my WiFi and ethernet Nottingham area
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kate
(@_katelalexander) reported
@virginmedia when will the Wi-Fi booster/extenders be in stock? Had extremely poor wifi coverage in my house for the last 9 months and have been told to wait for your extenders to be back in stock and they never appear to be available!