Virgin Media

Virgin Media Outage Report in Sittingbourne, Kent, England

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The latest reports from users having issues in Sittingbourne come from postal codes ME10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sittingbourne, Kent, England 03/19/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sittingbourne, Kent, England

The most recent Virgin Media outage reports came from the following cities: Rochester, Maidstone, Chatham, Gillingham and Sittingbourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester TV
United KingdomMaidstone E-mail
United KingdomChatham Internet
United KingdomGillingham Internet
United KingdomChatham Internet
United KingdomChatham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • sarahhben Sarah Bennett (@sarahhben) reported from Gillingham, England

    @virginmedia Our internet is down in ME8 area (Parkwood) status check says ‘no known issues’

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get

  • ShirleyPms40 Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia I think she was recording a fault as far as I could make out due to her poor English

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia I’ve had two lengthy phone calls with your ‘technical support’ people; it briefly got quicker then stopped working completely. On their instructions I’ve changed some settings on my router which apparently may take 48 hours to fully take effect…

  • DanskiBoyWonder ∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England

    @virginmedia Thankyou I’ve done that hopefully they fix it 🙏🏻

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

  • TylerTowers Ashley Halliday (@TylerTowers) reported from Gillingham, England

    I’ve been on my knees far too much tonight. @virginmedia your broadband is awful these days. And resetting either fails or lasts 10 mins. From superhero to supergran. Not worth your monthly bill. #virginmediadown #virginmedia

  • HeyYouItsCorrie HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

  • ShirleyPms40 Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Sort out my complaint. Should I just go on LinkedIn and spam your digital marketing manager?

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    Two contrasting phone calls to @virginmedia CS this morning. Really unhelpful 1st guy / rude. Rang directly back and the differner guy was absolutely amazing. Mathew was his name and he needs a praise. 1st guy really needs a lesson in customer service. Thank you Mathew.

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @BritishGas I’m truly astonished. I didn’t think there could be anyone worse than @virginmedia for customer service but you’ve managed it. I’m in awe.

  • Rohanseal221B Rohan Seal (@Rohanseal221B) reported from Maidstone, England

    @virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown

  • DanskiBoyWonder ∂αиѕкι (@DanskiBoyWonder) reported from Rochester, England

    @virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.

  • elise_john85 Elise 💉💉💉💉 (@elise_john85) reported from Maidstone, England

    @virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills

  • onearmedjohn Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.

  • SUEG46 Sue Groves MBE (@SUEG46) reported from Rochester, England

    @virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JadeeLowe Jaad💋 (@JadeeLowe) reported

    @virginmedia can you reply please as nobody is still answering the phone been trying since 9:30 last-night to deal with this! Im a new customer and this don’t look good.

  • Northamptonbag1 Northamptonbaggie (@Northamptonbag1) reported

    @william62420336 @virginmedia As an existing customer they offerd me a deal, but i was lied to and missold a contract which should have cost me less but when i got first bill cost me more. Escape while you can @virginmedia disgraceful company

  • ashwinsdom Ashwin DeSouza (@ashwinsdom) reported

    @virginmedia I understand all of that. I had BT before and comparing virgin performance against that ref.On a 54MBps plan, I never had issues wrt speed with BT.Same number of devices. Now a 100Mbps fibre plan from virgin and I get 6Mbps and not to mention many blind spots. Is this acceptable?

  • chantelthompso2 Chantel Thompson (@chantelthompso2) reported

    @virginmedia can’t get through on online chat or by phone to cancel my service. Could I speak to someone please?

  • greg_pike77 Greg Pike (@greg_pike77) reported

    @virginmedia Do you actually have any customer service agents? On hold for an hour so far...

  • Northamptonbag1 Northamptonbaggie (@Northamptonbag1) reported

    @virginmedia I was lied too pure and simple i have been to every team in virgin media. What are you going to do ask me to text some faceless ******* in india or the Philippines? I will continue to recommend to do what i am take vm to the regulator will cost you a fortune.

  • myrongaines88 Myrongaines (@myrongaines88) reported

    The English are clueless. PL refs are clueless. @FA are clueless. I do not want to hear clear and obvious ever again. Games gone. Calling Virgin Media to cancel my black friday renewal now. #BHALIV

  • KittyKass8 Shelle (@KittyKass8) reported

    @virginmedia Hi , am waiting for a chat on the Virgin media chat service

  • domster Dom Barnes (@domster) reported

    @stef @virginmedia @CuckooInternet Ah not available in my area. VM was all fine until June. Since then it’s been regular issues. At first it was totally dead internet for minute or hours. Now it’s these packet loss blips that happen.

  • Northamptonbag1 Northamptonbaggie (@Northamptonbag1) reported

    @ChoudhuryJie @virginmedia I am in the same position they sent me a letter telling me to text them or they would close the complaint in 28 days. Spent 8.5 hours texting yesterday. Have decided to go to the regulator CISAS costs you nothing but costs vm every time and they lose 90% of cases