Virgin Media Outage Report in Sittingbourne, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sittingbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Sittingbourne, Kent, England
The most recent Virgin Media outage reports came from the following cities: Faversham, Chatham, Rochester, Maidstone and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Faversham |
Wi-fi | |
| Chatham |
Internet | |
| Rochester |
Internet | |
| Maidstone |
TV | |
| Rochester |
Internet | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sittingbourne, England
Latest outage, problems and issue reports in Sittingbourne and nearby locations:
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Ann Hepper
(@AnnHepper) reported
from
Aylesford, England
@virginmedia when will you be sorting out the appalling connection issues in the ME20 area which has been going on for months.. appalling service
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paul fouracre
(@moleyfozz) reported
from
Rochester, England
@virginmedia trying to log a fault but still not received txt with online link. Telephone always on hold plz help
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Sam #GSBOUT
(@_SamButler) reported
from
Rochester, England
@virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
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Troy Williams
(@troyaaron) reported
from
Sittingbourne, England
@virginmedia I've been in an online chat for nearly 2 hours today just to arrange transfer of services to my new house. I've led the conversation entirely. I'm not even going to report the CMs identity. Just wanted you to know how bad the experience was.
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Martin Holme
(@Chataranga) reported
from
Kennington, England
@virginmedia what has happened to your customer service? I have been waiting since Wednesday evening for someone to reply ‘ as soon as possible’ about a fault. Currently on hold as usual on the phone. Is there anyone there at all!?
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Lawrence Hooker
(@goonerlgh) reported
from
Gillingham, England
@virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?
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Ann Hepper
(@AnnHepper) reported
from
Ditton, England
@virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service
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adedeji adebayo
(@kanur1) reported
from
Maidstone, England
@virginmedia Any news regarding broadband issues in Kent? When do we get service back feeling incapacitated
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sarah aldridge
(@sarahaldridge73) reported
from
Sittingbourne, England
@virginmedia awful customer service in my experience. Been trying to cancel contract since yesterday with no success! On line chat refer to team but they don’t respond and phone lines cut you off after 55 minutes of holding on!
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Martin Holme
(@Chataranga) reported
from
Kennington, England
@virginmedia utterly appalling service from Virgin Media. Internet completely down the other day and now problematic to say the least. Tried phoning earlier and gave up after half an hour. Just tried again and gave up after 35 mins. What has happened to the service? It’s awful
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Laura S 🦢🦄
(@l_stallworthy) reported
from
Gillingham, England
Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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Rochester Boy. 🇬🇧🇬🇧🇬🇧
(@polhilljim) reported
from
Rochester, England
@virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text
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Rockwell7 😷
(@Rockwell7) reported
from
Maidstone, England
@ItsJosh_Jones @downdetector It's been down for hours in Kent just got a new time for maybe getting net back as 3am tomorrow morning @virginmedia is a joke..
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Robert Shaw
(@hungoverdrawn) reported
from
Wainscott, England
@virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.
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Jane Exon
(@ExonJane) reported
from
Maidstone, England
@virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please
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Geoff Watkins
(@DronePilotGeoff) reported
from
Gillingham, England
@fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia get enough money from me and all the others get enough, from the rest of the paying public. So stop being greedy, stop paying the Premier clubs so much and wages will have to come down. There, sorted!
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Marc Gallagher
(@marcgallagher82) reported
from
Rochester, England
@virginmedia your sales team are the biggest bunch of #fraudsters I’ve ever dealt with! Phone us to offer a better package and you have taken our package and completely messed it all up! #CustomerService at it’s worst! If this is how you treat a loyal customer of 14year, I’m off!
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TDF TT
(@TDF_TT) reported
from
Gillingham, England
@virginmedia TV outage ME4?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Carr
(@TimothyDRCarr) reported
@virginmedia it’s an absolutely disgraceful service and they will miss out on a deal because of your lack of customer focus. You have have an opportunity to resolve this or she will go to @bt_uk or @SkyUK
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James Jenkins
(@Jenks51991) reported
@JiffyRugby @virginmedia Terrible company
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Ryan Corfield
(@Ryan_Corfield) reported
@virginmedia There’s no other issues just while using my laptop. What would you advise
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KE Payne
(@ke_payne) reported
Hi @virginmedia I keep getting texts asking me to confirm an installation on 17/02 but you're sending the texts to the wrong number as I'm not a customer & I'm not getting Virgin Media installed. Tried ringing customer services but they need an account number. Help?
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Matt Hammel
(@matt_hammel) reported
@virginmedia I’m not a ******* idiot. I’ve tried contacting your crappy organisation and I’ve tried comprising and now I’ve tried publically getting you to help me out. It would be easier to install my own fibre optic network than get you lot to provide me with a service I ordered.
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Jonathan Davies OBE
(@JiffyRugby) reported
@virginmedia Dreadful service. Spoken to 3 people already still no answer on a simple matter.
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Cat Abbott
(@caatstca) reported
@virginmedia No that error is just when I log in to run the test, when I put in the postcode it just shows there are no known issues in the area
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Toni Dos Santos
(@ToniDosSantos8) reported
Hi Virgin Media. Gobsmacked by your poor service. Am I entitled to cancel my contract? Signed up on 23rd December. No broadband. No response from complaints line. No response from Twitter! Can somebody at Virgin please come to my assistance?
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Darren
(@ukscoob) reported
@virginmedia Thank you for the reply. The issues appear to be resolved now, but lasted three days. I'm disappointed with the inability to actually reach anyone to log the fault or get assistance at the time. Starting to lose my patience with Virgin's 'superior' offering vs standard fibre.
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Gail Collins 💙
(@GaileyC) reported
@virginmedia Thanks for getting back. This is through a wireless connection to a new router. We have bought 3 boosters to help. We only live in a semi, not a mansion!