Virgin Media Outage Report in Sittingbourne, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sittingbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sittingbourne, Kent, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Maidstone, Gillingham, Rochester and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Maidstone |
Internet | |
| Chatham |
||
| Chatham |
Total Blackout | |
| Chatham |
Wi-fi | |
| Gillingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sittingbourne, England
Latest outage, problems and issue reports in Sittingbourne and nearby locations:
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∂αиѕкι
(@DanskiBoyWonder) reported
from
Rochester, England
@virginmedia They replaced the box and it’s all working now,I do have one other query I have the Virgin go app but I don’t have any content available on it,is this something you can fix for me? There appears to be an issue with my account I have the ultimate ooomph package if that matters.
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia How do I find out what the service address is that you are using as you seem you be saying that the billing address means nothing
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia I haven’t activated a service. I tried to look at whether I’m eligible and that’s the screen I get
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Rohan Seal
(@Rohanseal221B) reported
from
Maidstone, England
@virginmedia I have a CS1028 error on my new box. Never used. What shall I do? I called but said there was nothing that could be done …????? #virginmediadown
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Sharon Cooper
(@vamplady35) reported
from
Gillingham, England
@virginmedia My understanding is that it is affecting a lot of people. I have now worked out how to access my email another way but do strongly feel that virgin media should be looking to resolve this issue ASAP.
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, I want the postal address for service of a county court summons.
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia I think she was recording a fault as far as I could make out due to her poor English
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Sharon Cooper
(@vamplady35) reported
from
Gillingham, England
@jamesdgreen02 @virginmedia I've got the same problem. Was told by the faults team that if it wasn't fixed by 11pm last night that it should be fixed by 8pm tonight. Still not fixed at the moment
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No and there’s no point. You’ve had two years to fix this. I’m not paying any more and you can sue me. See you in court.
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.
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Onearmedjohn
(@onearmedjohn) reported
from
Gillingham, England
@virginmedia No, we’re way past all that now, this has been going on for months/years. Now, I can’t even get to talk to anyone. I’ve requested you change my box. You haven’t. What is the head office address for service of legal documents please?
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Antony Collett
(@heyitsant) reported
from
Maidstone, England
Hey @virginmedia, why is my issue still not resolved? I've spoken to several agents over the past 2-3weeks, all of whom said it was sorted. I have an open IT ticket and this is the reference number P010931869 .
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia Can you tell me how to correct the address on my own! Apparently it’s been incorrect for the 4 years we’ve had your service!
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Twiterteroo
(@Twiterteroo) reported
from
Gillingham, England
@virginmedia Folks, amuse me, why on earth would I or anyone complete a survey after leaving you when you couldn’t deal with the issue within 2 months and dare I say the plus 20 years we had an undiagnosed fault!?
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Pink Spaghetti PA Services Maidstone & S/Bourne
(@PinkSpag_Emily) reported
from
Sittingbourne, England
@virginmedia Morning! Still bad but worse on certain channels 😩
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Sean McDonald
(@SeanM_ODP) reported
from
Maidstone, England
@virginmedia As a virgin customer, Uswitch says I have the right to quit if I inform you before the 15th Feb (after price hike). I have now just phoned and you have now said it was the tenth!? What is it please?
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Michael Carter
(@Michael69078135) reported
from
Maidstone, England
VIRGIN MEDIA WHY CANT I GET “virgin to go or media on my phone” Keeps saying Sign In then it won’t recognise my email address 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia The billing address is incorrect though. Your don’t supply the service to the address on the bills
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Elise 💉💉💉💉
(@elise_john85) reported
from
Maidstone, England
@virginmedia O2 have the correct information. The bills from Virgin have the wrong flat number on them. How do I know what you have for the service address? This isn’t clear on the website
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Sue Groves MBE
(@SUEG46) reported
from
Rochester, England
@virginmedia we seem to have WiFi still but our sky box has lost connection.. is this related to the issues you have?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Professional dawdler Isla
(@RandomDawdler) reported
@CaseyMoo7 I read about it somewhere. I guess its like the issue where all the Sky channels left Virgin Media for a couple of years or so, then they agreed on some kind of license deal and the channels came back. That was annoying at the time...
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Rosie
(@LesterKnopf95) reported
@virginmedia A second time I was never contacted for this live chat. I can say with 100% confidence that once my contract is up I will be switching.
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Matthew Hooper
(@Matthew53727762) reported
@virginmedia @cola_green no internet since Sunday. Call centre going round in circles booking engineers when the engineer that attended yesterday said the issue is the cabinet in the street has no power. Seems no way of finding out when/if that will be fixed. @LutzSchueler
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Matt Burton
(@mattburton72) reported
@virginmedia I’m moving house next week. Trying for 2 days now to get through on your chat link. Never a call back or follow up. What do I do?
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Sam Schulz
(@samschulz_85) reported
@ScubaSteve1583 @SkyHelpTeam @virginmedia Was just about to message but murray already has, maybe change tv but do not take their Wi-Fi package, it’s awful! x
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James Hughes
(@mcneill1967) reported
@GiggsyBlantyre @virginmedia Good luck Alan. I’ve found Virgin’s complaints/customer relations team to be nigh impossible to contact without being passed from pillar to post and not having calls returned as promised.
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Matt Cheek.
(@MatthewCheek28) reported
@virginmedia why do virgin broadband customer keep cutting me off when I want to cancel. I only want to cancel because of poor customer service. This just reinforces this. Please help resolve this
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Matthew Hooper
(@Matthew53727762) reported
@virginmedia “Matthew, I can understand how you must be feeling about this. But it is still not identified as an outage in the area.”
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Charlie
(@Cameramanfilm) reported
@virginmedia appreciate good customer service(when I get it) but after upgrading my service 10 days ago I've just had my 16th call from your cold calling team. I've asked them to stop 2 days ago. Only had 5 calls since then. You must do better. STOP THE CALLS.
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Claire Mcqueen
(@missbear1973) reported
@virginmedia Yes I have now tried to ring twice and messages your text service twice! Exactly the same answer as the previous tweet you replied with only 24hrs earlier! Rather than replying with the same message why don’t you do something about it?