Virgin Media Outage Report in Sittingbourne, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sittingbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Sittingbourne, Kent, England
The most recent Virgin Media outage reports came from the following cities: Maidstone, Chatham, Gillingham and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Wi-fi | |
| Maidstone |
Total Blackout | |
| Maidstone |
TV | |
| Maidstone |
Internet | |
| Maidstone |
Internet | |
| Chatham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sittingbourne, England
Latest outage, problems and issue reports in Sittingbourne and nearby locations:
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🏎 🍁 Tony Gladstone 🎧 🇬🇧
(@AntonyGladstone) reported
from
Maidstone, England
@virginmedia I have left you. As of 23rd of this month I am no longer a customer of yours. So, when you send me an email and a bill welcoming me.....well, it just proves my decision to go to Sky was the right one. Ac 620273104 area 06 Bill sent 19 3 19
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
@virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!
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stephen cooper
(@scooper430) reported
from
Ditton, England
@virginmedia no Internet no TV keeps saying problems in your area and the time keeps changing when it's going to be fixed now 18 hours #notgoodenough
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia It's back now but would like a credit for the outage!
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Daniel Davenport
(@dancafc80) reported
from
Sittingbourne, England
@virginmedia I have the latest hub and the light flashes on the front when I lose signal
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Skullncross
(@markIcutler) reported
from
Rochester, England
Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia
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Daniel Davenport
(@dancafc80) reported
from
Sittingbourne, England
@virginmedia I've done all the checks. I had an engineer out last year and the problem was sorted for a few months then it goes back to losing signal
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.
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Ian Hewett
(@HewettIan) reported
from
Kennington, England
@SkyUK Oh well, pleased my increase will subsidise more new customer offers. Could be time for a change, what can you do for me @virginmedia @bt_uk
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Jonnie Jensen
(@JonnieJensen) reported
from
Maidstone, England
@Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖
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Suzanne D Edwards
(@TicTac1985) reported
from
Rochester, England
@virginmedia I need help with my account
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!
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Brian Glover
(@brianglo) reported
from
Sittingbourne, England
@virginmedia is there an issue in ME10 3 area. No internet and catch up services missing. Website says no but neighbours have same issues
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
Just been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!
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Sue Lampard
(@lampard_sue) reported
from
Warden, England
@virginmedia Not sure if someone can help. My elderly parents are having trouble with virgin tv & broadband. Also landline. Can anyone get in touch with me pleeeeeeeease !!!!😃
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.
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Natasha
(@AhsatanRevolg) reported
from
Rochester, England
@virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MrsLogicFromViz
(@MrsLogicViz) reported
@virginmedia - at 10:04 this morning I received a really horrible aggressive call purporting to be from VM saying that my Internet would be cut off. The mobile number was 07447 079094. Please advise.
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Ezekiel’s Wheel
(@sagaofsr) reported
My internets literally the worst. I can’t even work right now. Sort it out @virginmedia
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Shan :rehabilitated-trader
(@theworldin2020) reported
@virginmedia some errors in billing , i thought this was sorted out through your online team. you probably have some details already
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Mike Brimble
(@brimz86) reported
@virginmedia Yes I keep checking this and that is all I am told to do.. what is the issue and why does it keep going down for past 5 days? I understand there is issue in area but why does it keep happening? Do I need to look elsewhere? I just want clear information as to what is going wrong
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Alastair Horne
(@pressfuturist) reported
My virgin media internet is down, and - though it’s annoying - I’m just so relieved that this didn’t happen yesterday or the day before, when I was running three hour online training sessions.
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Dizzyuk ♊️⚒
(@Dizzyuk) reported
@Da_Stonerz @virginmedia Was only a temp outage, never long enough for them to compensate my losses, but long enough for them to have cost me money.
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maria bridges
(@maz92_vr46) reported
@virginmedia what’s going on with the internet, perfect for 11 months, was going to renew but it’s been awful i work from home so need the internet and it’s dropping out several times a day now, also drops out every night at 11pm it’s been rebooted etc and still happens.
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Jaskirat K Mann
(@jaskiratmnn) reported
Have been on the phone trying to contact someone at @virginmedia for so long because of how notoriously terrible their wifi is and it’s IMPOSSIBLE to get in contact with them.
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Leanne McGiveron
(@LeanneMcGiveron) reported
@virginmedia hi. Clicked your clink for help page and still can’t get broadband to work. It’s been off all morning probably all night too can you assist please #nobroadband
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Chrissie
(@Chrissiiee1) reported
@virginmedia it takes way to long to get help your site is complicated and super unhelpful. 45 min wat online and I can't call coz I have no signal only WiFi so I'm stuck like this now.