Virgin Media

Virgin Media Outage Report in Sittingbourne, Kent, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sittingbourne, Kent, England 09/06/2025 09:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sittingbourne, Kent, England

The most recent Virgin Media outage reports came from the following cities: Chatham, Maidstone, Gillingham and Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Wi-fi
United KingdomMaidstone Phone
United KingdomChatham Total Blackout
United KingdomMaidstone TV
United KingdomGillingham TV
United KingdomMaidstone Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • Just_Daz_Young Darren Young 📺 (@Just_Daz_Young) reported from Gillingham, England

    @virginmedia My tariff is going up from £72ish to £108ish so I want to leave... Simple but trying to get them to do this is madness. Internet is slow and not reliable, I have been promised the earth and it has just got worst! @BBCWatchdog

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Just to know you still have not fixed my phone line despite a guarantee and you have just sent me a bill@for double my monthly bill.....way to go @virginmedia worst customer service ever!!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Your missing the point my phone works now my complaint was about the fact it took 9 days to activate and Virgin changed the number

  • lillyelizax SatansLittleGirl🔮 (@lillyelizax) reported from Gillingham, England

    @virginmedia There isn’t internet down time the box has stopped working, they can’t get a new box out here till mid week, with a lot of people working from home you think you’d have next day delivery or something, bad enough we can’t have a engineer out to help

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No landline for 9 days following a house move, incorrect bills, and poor customer service being cut off many times

  • ShirleyPms40 Grumpy Old Gaming (@ShirleyPms40) reported from Maidstone, England

    @virginmedia Well you need to sort it out. Bored of the sh1te service and I'm not even a customer anymore.

  • HeyYouItsCorrie HeyYouItsCorrie (They/Them) (@HeyYouItsCorrie) reported from Rochester, England

    @suziqvk @virginmedia BT, without a doubt. Virgim media is absolutely useless, bad internet, bad coverage, bad service

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    Why is it every companies customer service line is so crap and does not want to help in any way shape or form #curryspcworld #virginmedia @BBCWatchdog

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Great ring the number that has been absolutely shocking from day 1 or wait 28 days for Virgin to answer a complaint I have been trying to resolve for 10 days currently on phone with customer service but wont let me speak to a manger absolutely s*** from @virginmedia @BBCWatchdog

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @BBCWatchdog can you help @virginmedia make it impossible to complain or resolve any issues the ultimate poor customer service!!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia No as normal Virgin customer service go quiet until I am forced to ring them again and as for the bill no additional charges you just seem to have doubled the bill

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia @virginmedia is there an email address I can send a complaint to you customer service don’t want to accept it and your web form has been completed but no response!!

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia Still @virginmedia can’t get anything right!! Still you screw everything up and provide really bad customer service @BBCWatchdog

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia 5 days with no landline despite your customer services saying 24 hours everytime I ring so yes I have been in touch and no they have still not sorted it total joke!

  • Just_Daz_Young Darren Young 📺 (@Just_Daz_Young) reported from Gillingham, England

    @virginmedia No its ok.... ill get a proper company to take the contract over and cancel you. @BBCWatchdog are surely interesting in your customer service as I have screen shots.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @virginmedia sort your customer service out they have just cut meoff again!!! Whilst on hold to make a complaint #ripoff

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @virginmedia Nothing was happening that was the issue. After nearly 2 hours and 4 reboots I was finally able to start my working day

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @virginmedia No he is NOT! I have called and logged the complaint. Your rep who came to the door around an hour ago was extremely rude. I am utterly disgusted that he could treat an elderly partially deaf gentleman this way. Had I not witnessed it for myself I may not have believed it.

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @virginmedia This is not what happened. It was taken away by the engineer who came to uninstall it 6 months ago! He also cut through the phone line and we have had 6 months of issues trying to get phone line installed. Open Reach have been amazing! I am disgusted with the attitude of VM rep

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    I do love a Friday morning where my @virginmedia broadband is a crock of **** 😠 it’s not like I have work to get done

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ohsweetcaroline Caroline Reilly (@ohsweetcaroline) reported

    @virginmedia Yeah so it's a recorded message when calling same one we do usually (our issue doesn't have an estimated fix time). Any other suggestions?

  • ianmoran Ian Moran (@ianmoran) reported

    @virginmedia Only YouTube, accessed from the built in TV apps (on Samsung & LG) or the app on Apple TV. The TV is wired to the router so it’s not a wireless issue. This has been going on for months. This is very much YouTube specific, no other issues across apps

  • marvinperrott Marvin Perrott (@marvinperrott) reported

    I work from home. Customer services are saying there is nothing they can do. Gave me a 5GB limit SIM as compensation!! Why did they not make the checks before sending out an engineer? 3 weeks is a long time. How am I to work in the mean time? Any answers Virgin Media?!

  • n0b0dy0fn0te Who I am doesn't matter (@n0b0dy0fn0te) reported

    @JolyonMaugham @virginmedia HM Government are setting the gold standard of shoddy customer service at the moment.

  • InductiveStep off-duty!Andi Fugard (@InductiveStep) reported

    @JolyonMaugham @virginmedia @DXdelivery Their customer service reply on weekends but have no way to contact local depot

  • robcross82 Rob Cross 🐺🐺🐺 (@robcross82) reported

    @JolyonMaugham @virginmedia Hermes are terrible

  • kingmonkey25 KINGMONKEY (@kingmonkey25) reported

    @virginmedia *advice. Again, I'm well aware it's unchanged, that's the whole point of me escalating the complaint.😑 Your apology is meaningless without any action behind it.

  • MotoNutJob Dogknob1 (@MotoNutJob) reported

    @virginmedia Haha I raised one of those over service dropping out a few years back. In the end you sent a letter saying sorry we didn't reply in time and then did nothing so I'll not waist my time. If my phone lines where any good I'd go with anybody else because you treat loyal so badly

  • JEoghan Eoghan Healy (@JEoghan) reported

    @virginmedia Tried ringing since 9am but kept saying customer care and technical support not avl. Finally after sending tweet I am on hold with customer care for last 5 mins and counting. Still awaiting help

  • JolyonMaugham Jo Maugham (@JolyonMaugham) reported

    We need a World Cup of rubbish customer service to see whether they might topple @virginmedia. But who else would be amongst your top seeds?