Virgin Media Outage Report in Sittingbourne, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sittingbourne come from postal codes ME10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sittingbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sittingbourne, Kent, England
The most recent Virgin Media outage reports came from the following cities: Rochester, Maidstone, Chatham, Gillingham and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
TV | |
| Maidstone |
||
| Chatham |
Internet | |
| Gillingham |
Internet | |
| Chatham |
Internet | |
| Chatham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sittingbourne, England
Latest outage, problems and issue reports in Sittingbourne and nearby locations:
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Ashley Snowdon
(@sudoash) reported
from
Gillingham, England
@virginmedia My Wi-Fi is fine; the issue is with the public WI-FI using the WIFI Connect app.
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Brian Glover
(@brianglo) reported
from
Sittingbourne, England
@virginmedia is there an issue in ME10 3 area. No internet and catch up services missing. Website says no but neighbours have same issues
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
Never use @virginmedia for broadband there useless! I was on the phone to them for 1hour & 30 mins my issue still hasn’t been resolved & they passed me to 4 different members of staff then they put the phone down on me! Complete ignorance!
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia But we HAVE NOT MADE the call and because of the “cleverness” of these people, we are not willing to gamble with the investigation. It’s our word against yours! Your “Geeks” could say anything and we’re screwed! We will see out our contract and then CANCEL!!!!
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
Got through to someone in India after 30 mins then the lady cut me off #FFS @virginmedia this is sooo shit!
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
@virginmedia We felt we were banging our heads against a brick wall. No we wasted our Sunday speaking to your “Helpdesk” and will not being using our home phone again. My wife’s mum who has #dementia will now, be given my wife’s mobile number written down to use instead!
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia Yes no service at all ! No broadband no TV! Just green light flashing on router.
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Natasha
(@AhsatanRevolg) reported
from
Rochester, England
@virginmedia I had no Virgin Media services in Feb. Nor in Easter. Neither do I have them today. Technicians don’t turn up when booked. Today I am using my mobile network 4G to look for a reliable internet service because yours is letting me down too often. Thank you, next.
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Robert Bailey
(@Bunglebob66) reported
from
Rochester, England
Just been scammed on our home phone bill for 0905481000. We have been charged £54 for a 40 minute call that we apparently made. @virginmedia have said they will investigate it for a charge of £99.95! (No thanks!)🤯🤬. We never made the call, ONLY received & pressed NO numbers!
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Aaron
(@HazardOnTrack) reported
from
Rochester, England
@virginmedia please sort out the issue with Broadband in ME5 - Walderslade. #ItsYouNotUs
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Mark Gould
(@yiddo71) reported
from
Rochester, England
Useless @virginmedia strike again with their crap customer service!! Send me a new sim and it does not work......useless and it means I now have to speak to their crap customer service again #ripoff #con #virgin
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nicolle clothier
(@nicolleclothier) reported
from
Gillingham, England
@virginmedia I know what the problem is! Iv explained it to 5 of your members of staff and no one can help! You also want to charge me £100 for to leave you and that’s also what I haven’t asked for you!
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Jonnie Jensen
(@JonnieJensen) reported
from
Maidstone, England
@Rabia_Ali85 @virginmedia Nice comments on @virginmedia today. They could have helped themselves by doing something to inform customers what was happening but like you say, there are worse problems in the World. Peace out 💖💖
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Chris Tring
(@drongo123uk) reported
from
Gillingham, England
@virginmedia @therealpaulbond Seems like its a lot of people with problems, 103, 113 not working but 853 is.
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Len
(@therealims) reported
from
Rochester, England
@virginmedia @SkyUK make me an offer. Your service has to be better than this
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia It's back now but would like a credit for the outage!
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Skullncross
(@markIcutler) reported
from
Rochester, England
Something wrong with virgin media website I can't login to my mobile account it would of been better to merge it to my broadband account @virginmedia
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@JessReeves @virginmedia I’d also need a new aerial erected as my one blew down many storms ago - actually if I don’t have an aerial why am I paying bbc tv licence
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jojo
(@joannasutton14) reported
@virginmedia Well if someone doesn’t get in touch with her before the 30 days is over which isn’t long, she will be tied into another contract so can you assure me this will not happpen? Plus she is paying for a service she doesn’t use or want!
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🅼🅰🆁🅺 🅿🅸🅿🅴🆁
(@revbingo) reported
@timofnewbury I've been having a problem since yesterday in Bournemouth BH6. Line is flip flopping every minute or so between 100Mbps and 1Mbps. @virginmedia status says everything ok, hub reboot no help, and finding a way to talk to them these days seems hopeless :(
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Arvind
(@arvindd74) reported
@virginmedia So I've now given up....spent all day yesterday trying to sort this out...numerous hours wasted on hold. Will now cancel and go back to plusnet. Horrendously bad customer service
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mentalanna@aol.com
(@AnnavsAnna1) reported
@virginmedia C-291120787 Complaint number sent on the 29 Nov 2020
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Electra Morgan
(@ElectraMxx) reported
@virginmedia Virgin box is not working, I need a new one, it won’t turn on, second time I’ve rang regarding this
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nicky fisher
(@nicky_fisher) reported
@virginmedia pull a master stroke. They make their broadband **** and not fit for purpose. The clever bit is they make it near impossible to tell them it’s **** and not fit for purpose. Waiting times, mid morning, 1hr at least, just to tell them it doesn’t work. #virginmedia
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Jo Buckland
(@buckland_jo) reported
@virginmedia A V6 box was arranged to be sent to me over a week ago, the wrong box was sent. The lady I spoke to said she would need to raise a complaint so the correct box could be sent, this conversation was Monday morning.
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BIRD IS THE WORD
(@thy_bird) reported
@virginmedia Yes we've done all the checks, customer service have now said to us that the engineer on Tuesday has unplugged us from the green box and can't fix it till Saturday, therefore we'll be making a formal complaint for the lies and appalling service we have received.
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Matt Mäckenzie
(@Kenzooo0) reported
@virginmedia An engineer coming out to me on Monday when I can’t work and have no service is no good - I sat for hold for 3 hours last night trying to get some help! I am not texting a robot thanks - I would like someone to call me!
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Jamie
(@JamieD3vine) reported
@virginmedia I have already sent about 30 messages on the chat service but I am being totally ignored. Can u not make an exception in the interest of trying to keep an already pissed off customer getting to the point where he leaves Virgin