Virgin Media

Virgin Media Outage Report in Sittingbourne, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Sittingbourne come from postal codes ME10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sittingbourne, Kent, England 03/18/2025 17:25

March 18: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sittingbourne, Kent, England

The most recent Virgin Media outage reports came from the following cities: Rochester, Maidstone, Chatham, Gillingham and Sittingbourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester TV
United KingdomMaidstone E-mail
United KingdomChatham Internet
United KingdomGillingham Internet
United KingdomChatham Internet
United KingdomChatham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • TylerTowers Ashley Halliday (@TylerTowers) reported from Gillingham, England

    40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy

  • 0katiehunt Katie (@0katiehunt) reported from Rochester, England

    @virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!

  • TomzEvz5 X (@TomzEvz5) reported from Wainscott, England

    If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove

  • CathRoseBiebTWx CatherineRosex (@CathRoseBiebTWx) reported from Rochester, England

    @virginmedia my grandads phone hasn’t worked in a week! He doesn’t have any of his phone numbers, so can’t contact anyone other than me! I don’t live close so can’t help him!He’s 78 with no phone and you told him I don’t know when it’ll be fixed! Terrible service!

  • HeatherT1604 Heather Tingey (@HeatherT1604) reported from Sittingbourne, England

    @virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia Look at the thread, it’s not me that’s not receiving your service!

  • yiddo71 Mark Gould (@yiddo71) reported from Gillingham, England

    @virginmedia are you going to follow sky and cancel our sky sports subscription

  • HeatherT1604 Heather Tingey (@HeatherT1604) reported from Sittingbourne, England

    @virginmedia no tv but according to the service status we have no problem here. ME10 area.

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @virginmedia I can’t as the internet is down and I’m not using my data because of @virginmedia have failed to deliver the service I pay a lot of money each month for!

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia can someone please contact me in relation to on-going broadband issues. Unable to contact on call centre as it is closed. Urgently need assistance/new hub delivered as need internet to work from home.

  • darrenh67 Dazzle (@darrenh67) reported from Rochester, England

    @virginmedia What a load of bollox phone sends to same place it’s all shit

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again

  • moleyfozz paul fouracre (@moleyfozz) reported from Rochester, England

    @virginmedia during these hard times any chance off adding movies to my subscription for free for a while. Help keep kids entertained. Ta

  • HeatherT1604 Heather Tingey (@HeatherT1604) reported from Sittingbourne, England

    @virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.

  • Joewilkins14 Joey (@Joewilkins14) reported from Rochester, England

    @virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!

  • Peter_AFC_ J.C (@Peter_AFC_) reported from Rochester, England

    @virginmedia would someone please be able to contact me. Having WiFi issues think HUB needs replacing. Unable to call in as closed and chat system having no luck. Need WiFi to work from home.

  • MrG48 Mr.G - Longy - Graham (@MrG48) reported from Gillingham, England

    @virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.

  • LiamWren liammwren (@LiamWren) reported from Rochester, England

    Wait all day for the 16:30 kick off. Don't watch anything and pay £70/month for this. Sat on the phone for half an hour trying to speak to someone. Shocking. If you can't deliver what you promise then cancel my subscription. 👊 @Virgin @virginmedia

  • jamesmidgley14 Jimmy (@jamesmidgley14) reported from Weavering, England

    I can honestly say do not get @virginmedia internet. It is the worst customer experience that I have ever, ever received. Absolutely screw you over. take my word for it.

  • M_Morgan94 Mark Morgan (@M_Morgan94) reported from Rochester, England

    Atleast the lockdown can’t get any worse.... Oh wait yup Virgin Media has gone down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CSR_Michael Mike Rogerson (https://bhre.social/@CSR_Michael) (@CSR_Michael) reported

    @virginmedia We've discussed the package more than enough, thanks. You offered a better rate to another customer clearly in the same position as us and then rudely and repeatedly dismissed our attempts both to get a fairer offer and to cancel.

  • CodeBeard Phil Harvey 😷 (@CodeBeard) reported

    @virginmedia It is poor customer service because you are telling me (a customer) that it’s policy and not thinking about the impact of the service disruption on customers. Not providing the service paid for (including intermittent) should be compensated for.

  • traceydavis20 tracey davis (@traceydavis20) reported

    And virgin media don’t real care told us to cancel if not happy

  • micklyttle81 Micky Lyttle (@micklyttle81) reported

    Hello @virginmedia can someone contact me please? We have no internet and apparently I cant speak to anyone until tomorrow to restore my service's? Customer since day 1 and due now looking to renew.. you can't disconnect our internet on a day no one is available to chat to. help

  • lendowska Ela (@lendowska) reported

    @virginmedia Virgin doesn't care if I am online or not - you are the service provider of internet which hardly ever works. I am usually online for 10-15 min and after that the connections is gone.

  • jsishodia Jenander Sishodia (@jsishodia) reported

    @virginmedia Hello ..my broadband is down and am unable to report fault because it keeps asking for pressing the keys from the password which I haven’t set and there is no option to chat and no email address to report fault.

  • jsishodia Jenander Sishodia (@jsishodia) reported

    @virginmedia Its HUB 3 and till now was Solid & Flashing Green but its Solid Orange and yes I have checked there is no service outage in the area..I have checked the physical connection many times and have also rebooted multiple times

  • vossyan_ David McGurk (@vossyan_) reported

    @virginmedia I was promised to get Netflix as a free sign-up bonus a few months ago. Netflix was listed in my confirmation email but the email with my activation code never arrived. I've tried contacting through other methods but it's been no use, is there anything you can do?

  • jasonbushell86 Jason Bushell (@jasonbushell86) reported

    @virginmedia Hi there, no lights(does the hub4 have lights other that the ring?; which is lit white) carried out the reset and now my Ethernet connected devices cant find the hub at all. Wifi working albeit slow using the default pass after reset.

  • jasonbushell86 Jason Bushell (@jasonbushell86) reported

    @virginmedia No lights, did a reboot and 1 port found the hub again. giving me a speed between 5-18mbps, a few weeks ago it was over 150 (i'm on 250 but I was ok with 150). I've tried using different Ethernet cables on different devices so i dont think it's a cable issue