Virgin Media

Virgin Media Outage Report in Sittingbourne, Kent, England

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The latest reports from users having issues in Sittingbourne come from postal codes ME10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sittingbourne, Kent, England 03/18/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sittingbourne, Kent, England

The most recent Virgin Media outage reports came from the following cities: Rochester, Maidstone, Chatham, Gillingham and Sittingbourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester TV
United KingdomMaidstone E-mail
United KingdomChatham Internet
United KingdomGillingham Internet
United KingdomChatham Internet
United KingdomChatham Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • polhilljim Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England

    @virginmedia This is a long story. But Virgin have changed my IMEI number making a second repair not possible. My account is down and even Virgin can't access it. I've been promised calls back several times but they've not happened. The litany of Virgin failures is impossible to put in a text

  • helloellaxo Ella (@helloellaxo) reported from Maidstone, England

    @virginmedia Hi, I’m switching to Virgin broadband next week (being installed) but my Now broadband doesn’t end until the 11th, is that going to be a problem? Can it still be installed? Thank you

  • goonerlgh Lawrence Hooker (@goonerlgh) reported from Gillingham, England

    @virginmedia Third Superhub and it's just as unreliable as the previous two. Frequently has to be reset. Slow speeds, unstable wifi. When are you going to replace it with decent hardware?

  • lewis_adam_ Adam | Lewis (@lewis_adam_) reported from Ditton, England

    @virginmedia Tbh just looking in to cancelling the current package, nothing but ongoing problems with Virgin Media and impossible to talk to someone on the phone without going on hold for hours and even they they can’t resolve issues. Issues stemming back 5years now! 😠

  • polhilljim Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England

    @virginmedia I've already done that. They've made promises but done nothing. I always have to chase you. Phone backs just don't happen. Nobody wants to help.

  • Winclouduk 🏳️‍🌈🏳️‍🌈Simon Winstanley 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Winclouduk) reported from Rochester, England

    @virginmedia is there internet issues in the Medway area?

  • polhilljim Rochester Boy. 🇬🇧🇬🇧🇬🇧 (@polhilljim) reported from Rochester, England

    @virginmedia I need to speak to a manager who can help. They don't seem to want to. I have a contract phone, it won't charge, it's under guarantee, I'm paying you and you won't help.

  • TDF_TT TDF TT (@TDF_TT) reported from Gillingham, England

    @virginmedia TV outage ME4?

  • jooz282 Julie McCarthy (@jooz282) reported from Rochester, England

    @virginmedia It was a little more than short lasting pixelation! The channel kept dropping completely and during the main fight it felt like we were watching in slow motion.

  • DronePilotGeoff Geoff Watkins (@DronePilotGeoff) reported from Gillingham, England

    @fasurveyors @virginmedia I have to say; I’m normally pretty pleased with @virginmedia internet. It’s normally fast and reliable. But last couple of days has been awful. It’s getting too expensive as well

  • troyaaron Troy Williams (@troyaaron) reported from Sittingbourne, England

    @virginmedia I've been in an online chat for nearly 2 hours today just to arrange transfer of services to my new house. I've led the conversation entirely. I'm not even going to report the CMs identity. Just wanted you to know how bad the experience was.

  • SETimberDamp South East Timber & Damp (@SETimberDamp) reported from Maidstone, England

    Hanging on now for over an hour to @virginmedia after being sold a router for a new flat that I told them had a BT phone socket. Trying to #cancel as landlord wont have additional sockets. Lady put us in hold/SILENT for 55mins - they are hoping we disconnect. #virginmedia

  • jooz282 Julie McCarthy (@jooz282) reported from Rochester, England

    @virginmedia problems with the boxing again tonight - paid for @anthonyfjoshua fight and keep getting pixelated picture and channel going off air entirely - is it being sorted?

  • RichAlStanley Richard Stanley (@RichAlStanley) reported from Maidstone, England

    Have paid £26 for HD live download and quality is terrible @virginmedia. Its pixallating and freezing @SkySport. Is this going to be sorted out? Why is there no message on screen explaining theres a technical problem ?

  • GillLeightonNHS Gill Leighton (@GillLeightonNHS) reported from Kennington, England

    Working from home over the past few days has been so tricky,our expensive M100 fibre broadband has been so slow that I had to resort to using my 4 G , tonight is 5 th evening in a row on hold for over an hour #virginmedia please can you help ? Important NHS meetings tomorrow !

  • Chataranga Martin Holme (@Chataranga) reported from Kennington, England

    @virginmedia do you have ANY customer service people working? I have tried ringing you for the last 24 hours and constantly get a ‘ring back later’ message. The service these days is appalling. I sent a tweet yesterday that mentioned Amazon and they replied to me. Virgin didn’t!

  • hungoverdrawn Robert Shaw (@hungoverdrawn) reported from Wainscott, England

    @virginmedia It's started working this morning after 24 hours down, bit strange that your website said there were no service issues anywhere 😒 I guess I'll cancel that engineer visit now.

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    Awesome, so effectively @virginmedia raise current loyal customers prices to fund the discount new customers can get in their sale. Roll on buying my own house and not being tied to them anymore. 12 years of this crap!

  • _SamButler Sam #GSBOUT (@_SamButler) reported from Rochester, England

    @virginmedia BT Sports 2 picture keeps getting distorted... any other channel is fine can you help please

  • ExonJane Jane Exon (@ExonJane) reported from Maidstone, England

    @virginmedia I have been trying to cancel my subscription (first year ended in Sept) for weeks. In the end I gave up and cancelled my direct debit... suddenly I’m contacted! Could we please talk please

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Atairu_ Atairu 💥 (@Atairu_) reported

    @virginmedia i need help changing my ip on hub 3 please

  • liam_abrown Liam Brown (@liam_abrown) reported

    @virginmedia Watch them As my WiFi drops in and out every 10 mins. I believe its my router as its had a red light on for months which means it's over heating. I either want a new router or compensation as paying for a service which is no good, rather have no Internet

  • winetaff Lee James (@winetaff) reported from Esher, England

    @virginmedia Apparently a local fault but my signal test says no issue -still not resolved and still no TV -follow up call that was promised within 3 days hasn’t materialised (Day 6 and counting)

  • scorey_michelle Michelle Scorey (@scorey_michelle) reported

    @virginmedia They won’t help us further - the response we get is “it’s with the field complaint team and they will be in contact” they haven’t - seriously fed up now

  • trapstarah1 trapstarah (@trapstarah1) reported

    @virginmedia there is no way we live in the 21st century and the Virgin Media Hub 3 does not support dynamic IP or an IPv6, this needs to change due to security reasons, I see virgin media consumers complaining about this all the time.

  • varyheart Varyheart (@varyheart) reported

    @SkyHelpTeam 6pms and still no further forward. Virgin Media responded immediately as always, yet with sky it's rapidly approaching 2 hours now and still no further forward. Is sky always like this, or is this attrocious level of service reserved just for the disabled 74yr old customers.

  • Taylor_Seraph Taylor Seraph (@Taylor_Seraph) reported

    So today was a washout...Connection problems destroyed what should have been a great stream, Virgin Media up to their old tricks...

  • x_Hannahlouisex Han (@x_Hannahlouisex) reported

    @virginmedia No, I’ve checked and there’s no issues according to your site. To my knowledge every time it drops it stays the same colour, which is yellow. There’s nothing else really connected to the WiFi to see if this drops too.

  • MoffattJade Jade Moffatt (@MoffattJade) reported

    @Jennnnnn_x @virginmedia Honestly don’t even get me started on the shoddy service! They provide our area but we have every month guaranteed loss of service for days! 6 complaints are currently live - one that’s been left and not even dealt with since December! And they still expect me to pay when..

  • mazza77b Marion Barclay (@mazza77b) reported

    Trying to get premier sport on virgin. Cant upgrade. 10 mins on call to get through to an answer machine. No chat help on a sunday. Poor service @virginmedia