Virgin Media Outage Report in Sittingbourne, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sittingbourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sittingbourne, Kent, England
The most recent Virgin Media outage reports came from the following cities: Chatham, Maidstone, Rochester, Gillingham and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Chatham |
Internet | |
| Maidstone |
Internet | |
| Chatham |
Total Blackout | |
| Rochester |
TV | |
| Maidstone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sittingbourne, England
Latest outage, problems and issue reports in Sittingbourne and nearby locations:
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia any idea when you might actually fix your internet issues... it’s not like people are trying to work from home or anything! ABSOLUTELY USESLESS!!!!!
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia the worst customer service ever!!
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia 24hours no tv no nothing, well done at least I won't have to pay you this month, disgusting service rude staff ,thank God I'm out of contract now , there's £110 a month you've lost, you can't even bother to let your wage paying customers whats happening
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X
(@TomzEvz5) reported
from
Wainscott, England
If I had a pound for everytime @virginmedia went down I'd finally be able to afford my Internet bill... #virginmedia #virgindown #virgin #sortitoutlove
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Mark Morgan
(@M_Morgan94) reported
from
Rochester, England
Virgin Media estimated fix being 10am tomorrow, well looks like no TV for me 🤡
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia @afcsmith1886 We are getting exactly the same. Saying service is fine but a couple of us, in the area ME10 have no TV or Internet.
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Laura S 🦢🦄
(@l_stallworthy) reported
from
Gillingham, England
Virgin Media are terrible 🤣 if it’s not the WiFi playing up, it’s the TV lol
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia no tv but according to the service status we have no problem here. ME10 area.
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Mark Mchenry
(@markmchenry022) reported
from
Maidstone, England
@virginmedia @steve_e_b1 Sorry I don't belive you, why 10am tomorrow what about the last 24hrs nothing and you really don't care, and with lock down the way your treating us is disgusting
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Heather Tingey
(@HeatherT1604) reported
from
Sittingbourne, England
@virginmedia We have no TV or Internet ME10 but online it is saying no problems in the area.
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Mark Gould
(@yiddo71) reported
from
Gillingham, England
@virginmedia has the shittest broadband and customer service in the world!!!
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Joey
(@Joewilkins14) reported
from
Rochester, England
@virginmedia I mean honestly if you want to sort your shit out, all the boys wanna do is win *** one on clubs again
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Katie
(@0katiehunt) reported
from
Rochester, England
@virginmedia my WiFi should have been activated yesterday, it still hasn’t activated and saying there’s a connection problem, help!
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Sam
(@_SamButler) reported
from
Rochester, England
@virginmedia don’t want to sound like a Karen but your internet has been ******* appalling this week, down yet again what a joke
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Ann Hepper
(@AnnHepper) reported
from
Aylesford, England
@virginmedia when will you be sorting out the appalling connection issues in the ME20 area which has been going on for months.. appalling service
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Ashley Halliday
(@TylerTowers) reported
from
Gillingham, England
40 minutes on hold (so far)for @virginmedia’ customer service. Whilst loads of online options to “solve your problem” when you get through on the phone and told they need to transfer my call, you do hope they are on the case! Why did I ever leave Sky - a false economy
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Ann Hepper
(@AnnHepper) reported
from
Ditton, England
@virginmedia #virginmedia please answer your phone poor Internet connection and paying for a service we are not receiving is not acceptable you need to improve your appalling service
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia my poor 94yr old dad who sees nobody because of #Covid_19 has had no tv since 2pm today , that is his life line yet your not going to get it sorted till 10am tomorrow 😡disgusting service , well I hope u refund him some of his pension 😤
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Jackie highsted
(@HighstedJackie) reported
from
Maidstone, England
@virginmedia 😡😡for the 2nd time this month internet & tv have gone down, no apology email from last time even though was down for 14hrs, will be taking my money else where from tomorrow as this is getting ridiculous #virginmediadown
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Mr.G - Longy - Graham
(@MrG48) reported
from
Gillingham, England
@virginmedia your output in ME7 is shocking this evening. Having to use my 3G signal. Pc and iPad failing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma LUFC Holmes 💙💛
(@EmmaSmileHolmes) reported
@virginmedia Now you've broken our TV connection too and apparently I've got to wait until Friday. Come pick your equipment up, you're not going to get another penny out of me.
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Evocativenut
(@evocativenut) reported
@virginmedia I've reset my password if 10 times now and virus scanned my devices. I had a ticket raised got It to unblock my account which they did but it got blocked again minutes later. Over secured my home network as much ad I can. I need It to unblock my account again.
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FootballAndFloodlights ⚽️🔦
(@FootballFloods) reported
@virginmedia No, the stream cut out during the undercard and just wouldn’t return after that.
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James
(@james_a_89) reported
@BecMccaffrey @virginmedia they hung up on me too! customer service is shocking.
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Zoë 🌻
(@Zoehware) reported
@virginmedia customer service is awful. They say our router has been delivered, it has not been. They literally will not do anything about it?!! 😡
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South Coast Cyclist
(@CoastCyclist) reported
Dear @virginmedia Why is your (alleged 100Mbps) broadband so slow and unreliable? And why do you never have anyone available on your phoneline to actually sort problems out? For nearly £90 a month for my package, I expect better. What are you doing about your poor service?
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Phil
(@Phil20632657) reported
@NickyS74 @virginmedia Don't waste time that you'll never get back trying to get anything other than a cynical fob off from Virgin customer facing people. Send your very worthy complaint straight to the top - Josh Bayliss Josh Bayliss has been CEO of Virgin Group since 2011
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James
(@james_a_89) reported
@virginmedia literally has the worst customer service! I can't get through on the phone, the message bot is useless (goes around in circles) and there is no email address! how hard can it be just to speak to someone :/
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Matthew Hisbent
(@mattie2twi) reported
@dbnelson99 @virginmedia the curse of the Internet excuse from many service providers - no need to provide info on the quality of their service which you pay for - 'just look it up on the internet'. frankly it's just bloody lazy and uncaring bordering on negligent.😡
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Ralph Lawson
(@ralphlawson21) reported
@virginmedia what is going on with your internet speeds? I’m on the gig1 service but I’m not even getting a tenth of this. My router has just rebooted out of the blue and the speeds have collapsed, and this isn’t the first time this has happened